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1

Wang, Hao. "PRC trust company and PRC trust business". Trusts & Trustees 20, nr 1-2 (1.02.2014): 98–101. http://dx.doi.org/10.1093/tandt/ttt250.

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Fohlin, Caroline, i Zhikun Lu. "How Contagious Was the Panic of 1907? New Evidence from Trust Company Stocks". AEA Papers and Proceedings 111 (1.05.2021): 514–19. http://dx.doi.org/10.1257/pandp.20211097.

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Using a new dataset of all NYC trust company stocks, we study the impact of the Panic of 1907 and the ensuing cash infusion by JP Morgan and the Treasury. Using synthetic controls, we find that three “troubled” trusts performed far worse than the other trusts, whose valuations rebounded within a year. Moreover, trust companies connected to “money trust” banks maintained higher valuation than independents and rebounded much faster. The desire to prevent panic from spreading from infected trusts to financial institutions in his purview could explain Morgan's rapid intervention to stem the contagion.
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Jeni, Michele. "La 'dedicated trust company', l’evoluzione della private trust company nel nuovo sistema regolamentare svizzero". N° 2 (marzo-aprile), nr 2 (5.04.2023): 374–79. http://dx.doi.org/10.35948/1590-5586/2023.293.

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Sunto Con la riforma della attività di trustee professionale in Svizzera è stata introdotta la “dedicated trust company”. Quale declinazione dello schema tradizionale della “private trust company”, l’istituto consente di optare per un veicolo costituito ad hoc, idoneo a assumere l’ufficio di trustee nell’ambito di trust operanti in qualsiasi ordinamento, essendo allo stesso tempo inserito nel sistema vigilato al cui vertice si staglia l’Autorità Federale.
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Yeo, Terence, i Victoria Liu Xin Er. "To good purpose: non-charitable purpose trusts for the specific purpose of holding shares in perpetuity in Singapore". Trusts & Trustees 26, nr 7 (wrzesień 2020): 646–53. http://dx.doi.org/10.1093/tandt/ttaa059.

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Abstract This article considers the issue of whether Singapore should amend its trust laws to allow for non-charitable purpose trusts (NCPTs) for the specific purpose of holding company shares in perpetuity. The authors argue that such trusts should be allowed for two reasons. First, NCPTs in general should not be regarded as repugnant to the trust concept. Secondly, the practical advantages of allowing non-charitable trusts in a limited fashion outweigh the disadvantages. The article concludes by proposing possible reforms to the Singapore trust legislation.
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Becker, M. "Operating a trust company in Malta". Trusts & Trustees 11, nr 6 (1.05.2005): 24–25. http://dx.doi.org/10.1093/tandt/11.6.24.

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Gowar, M. C. "Private company shares as trust assets". Trusts & Trustees 12, nr 7 (1.06.2006): 8–14. http://dx.doi.org/10.1093/tandt/12.7.8.

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Gerber, S. D. "A Trust Company - Switzerland or Offshore?" Trusts & Trustees 2, nr 5 (1.04.1996): 37–39. http://dx.doi.org/10.1093/tandt/2.5.37.

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Dickson, David. "Wellcome Trust to launch transfer company". Nature 374, nr 6517 (marzec 1995): 6. http://dx.doi.org/10.1038/374006a0.

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Siregar, Baun Rivano, Imam Sonny i W. Widodo. "How does E-Service Affect Satisfaction of Shipping Companies through Trust?" East African Scholars Journal of Economics, Business and Management 5, nr 8 (14.09.2022): 228–35. http://dx.doi.org/10.36349/easjebm.2022.v05i08.005.

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Services are vital for transportation and logistics activities. In the context of sea transportation, services can facilitate shipping activities and determine the satisfaction of shipping stakeholders. Hence, the purpose of the study was to determine the effectiveness of the Foreign Ship Agency Notice (FSAN) Directorate of Marine Traffic and Transportation Management Information System (DMTTMIS) e-service in increasing the satisfaction of shipping companies through trust among national shipping companies in the Indonesian Territory in 2022. The study used a survey method. The sample is 130 shipping companies taken by random sampling from 250 companies. Data analysis used descriptive statistics and path analysis inferential statistics. The results show E-service of FSAN DMTTMIS has an effect on shipping company satisfaction, trust has an effect on shipping company satisfaction, FSAN DMTTMIS e- service affects trust, and FSAN DMTTMIS e-service has an indirect effect on shipping company satisfaction with trust mediation. The conclusion of the study is that the e-service FSAN DMTTMIS has an indirect effect on the satisfaction of shipping companies with trust mediation so that the satisfaction of shipping companies can be increased through improvements to FSAN DMTTMIS e-services and trusts.
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Muritano, Daniele. "La &ldquo;proper purpose rule&rdquo; e le sue ricadute sui trust interni (<em>Grand View </em>v <em>Wong</em>, 8 dicembre 2022)". Trusts, nr 5 (4.10.2023): 920–29. http://dx.doi.org/10.35948/1590-5586/2023.422.

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Tesi L’articolo esamina la sentenza del Privy Council Grand View Private Trust Company And Another (Respondents) v Wong And Others (Appellant) No 2 (Bermuda) e le sue ricadute sui trust interni. La tesi è che il terzo che contrae con il trustee a titolo oneroso non può essere onerato di un controllo sull’appropriatezza dell’atto compiuto rispetto alle finalità proprie del trust e che pertanto il suo affidamento debba essere tutelato. The author’s view The article examines the decision of Privy Council Grand View Private Trust Company And Another (Respondents) v Wong And Others (Appellant) No 2 (Bermuda) and its impact on internal trusts. The thesis is that the third party who contracts with the trustee for consideration cannot be burdened with a control over the appropriateness of the act performed with respect to the trust’s own purposes and that therefore his or her trust must be protected.
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RUDZEWICZ, ADAM. "CONSUMER TRUST AS A BASIS OF COMPANY". sj-economics scientific journal 24, nr 1 (30.06.2017): 104–13. http://dx.doi.org/10.58246/sjeconomics.v24i1.226.

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Trust, despite the fact that it has an abstract nature is increasingly appreciated in practice functioning of enterprises. The success of the company depends on the ability to establish and maintain lasting relationships with consumers.In the construction trust in the relationship business - consumer, important factors are employees of company, responsible for customer service and brand as one of the most important concepts of modern marketing.Customer loyalty to brand based on trust is the basis for the proper development of the company and predicts a lasting relationship for the future. Better image of brand, gives higher consumer trust to her. Brand credibility is the foundation of customer satisfaction. Consumer trust should be developed in a conscious way and not accidental.
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Zahro, Lailatu, i Markus Surkamta Eric Santosa. "Pengaruh Kualitas Informasi, Kemudahan Penggunaan Dan Citra Perusahaan Terhadap Kepercayaan Nasabah Dan Dampaknya Pada Keputusan Penggunaan Bca Mobile (Studi Pada Mahasiswa Fakultas Ekonomika Dan Bisnis Universitas Stikubank Semarang)". Journal of Economic, Bussines and Accounting (COSTING) 6, nr 2 (4.05.2023): 2163–74. http://dx.doi.org/10.31539/costing.v6i2.5452.

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The original aim of this study was to find out the impact of issue qualiti, ease of use and company image on customer believes and their influence on the decision to use BCA mobile phones. The population of this study means mobile BCA users who are still active as Faculty students Economics and Business, University of Stikubank Semarang using a amount sample of 112 respondent. Information was collected by developing questionnaire. The analysis technique used in this study is linear regression analysis. Research results show that’s the quality of information has a positive influence on trust, ease of use has an positive effet on trus’t, corporate image has a positive effect’s on trust andd trust has positive efect ono usage preferences. Keywords : Company Image; Customer Trust; Decisions About The Use; Ease of Use; Information Quality
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13

Agustiono, Agustiono, i Carlina Wijaya. "BUILDING TRUST IN FAMILY BUSINESS". Jurnal Entrepreneur dan Entrepreneurship 7, nr 2 (24.09.2018): 49–54. http://dx.doi.org/10.37715/jee.v7i2.1103.

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This research aims about how to build parent’s trust at Super Rasa Jaya Company. This is a family company engaged in bakery industry. This research was a descriptive qualitative. For data collecting technique, this study used interview and observations method. The data were validated though data validity test. Data triangulation was carried out by interviewing 6 informants who worked as entrepreneurs. Four of them have become a successful leaders of the next generation for more than 5 years. Two others were the owners of Super Rasa Jaya Company. This study found the owner of Super Rasa Jaya Company (head of the generation) had not been able to have their trust on the performance of their future generations yet. To gain that trust, the future generations had to work very hard. They were also required to provide evidence about their work. The next generation had to be able to demonstrate high performance in running and organizing the company. They had to able to produce a variety of new products and improve the quality of production in order to get the trust from the heads of the previous generation.
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Chrisjatmiko, Galih. "PENGARUH ELEMEN-ELEMEN KEPERCAYAAN PELANGGAN TERHADAP KEPERCAYAAN ORGANISASI PADA PERUSAHAAN JASA TELEKOMUNIKASI BERBASIS GSM". Media Riset Bisnis & Manajemen 5, nr 3 (2.11.2020): 393–416. http://dx.doi.org/10.25105/mrbm.v5i3.8137.

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The unit analysis of this research is telecommunication company based on GSM, it finds that a customer that using telephone cellular based on GSM, indicated that they are changing from post paid to prepaid. So, it indicates that customer do not want to be known about their information privacy. And then the company need to build customer's trust with the element of trust that consist of perceived risk, credibility, past experience of company, reputation of company and perception of dependability. The Objective of this research is to know how elements of trust give information a context of relationship marketing on telecommunication explanatory influence the organizational trust in desired to for company as company based on GSM. This research survey method and the sampling use purposive sampling method. Correlation and regression SPSS 11.5 is used to get an accurate answer. The result of research indicated that good implementation elements of trust can make organizational trust better. So with that, customer doesn't mind if they have to give some information for company as implementation relationship marketing.
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Mohd Zain, Zahariah, Roslilee Ab. Halim, Arlinah Abdul Rashid, Abdul Yazid Apat, Nurhazirah Hashim i Abdul Azeez Oluwanisola Abdul Wahab. "Determinants of Public Trust towards Unit Trust Investment: A Study Using PLS-SEM". ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL 4, nr 2 (10.07.2020): 69. http://dx.doi.org/10.24191/abrij.v4i2.10018.

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There are many types of investment exist in our world. People can choose where to invest their money based on the risk that they are willing to take. There is investment with low risk, medium risk and high risk. Unit trust is classified as medium risk investment. This research will focus on the biggest company in Malaysia that offer unit trust investment to public which is Permodalan Nasional Berhad (PNB) and it wholly subsidiary company, Amanah Saham Nasional Berhad (ASNB). It will focus on finding the determinants to build a trust from public to inves t in unit trust. Company strong brand name, word of mouth and effective promotional strategies have been chosen as the independent variables. Primary data will be use in this research in the form of distributing questionnaires and the data will be analysed with the help of Statistical Package for Social Science (SPSS). The findings have shown that all three independent variables have an effect on the dependent variable namely public trust. Using the regression analysis, the most significant independent variable is company strong brand name.
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16

Jayakrishnan S. "Rebuilding the Trust: Maggi Way". South Asian Journal of Business and Management Cases 7, nr 2 (27.08.2018): 120–30. http://dx.doi.org/10.1177/2277977918774650.

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Nestle faced one of its worst public relations crisis in India when its premium brand of noodles was found with traces of banned substances like monosodium glutamate and heavy metal like lead. The case primarily focuses on how crisis started, the steps taken by the company to address the crisis and the approach adopted by the company to rebuild trust for Maggi again in Indian markets. The case also provides insights about how the company devised an integrated media strategy to address the crisis and regain consumer trust by effectively utilizing digital and traditional media.
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Yun, Seo Jun, i Sung Soo Koh. "A study on the dependence of real estate PF Financial institutions on Trust companies". Residential Environment Institute Of Korea 20, nr 3 (30.09.2022): 141–52. http://dx.doi.org/10.22313/reik.2022.20.3.141.

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This study identified differential characteristics from existing real estate PF for land trust sites that are committed to responsibility. In the case of domestic real estate PF, it was confirmed that financial institutions tend to rely on the creditworthiness of construction companies, but if construction companies with low creditworthiness participate, trust companies provide credit, and as a result, the subject of dependence on financial institutions in the real estate PF market is transferred to trust companies. As a variable that can represent the creditworthiness of the trust company, a dummy variable was set based on whether it was a trust company belonging to a bank-affiliated holding company. As a result of an empirical analysis of 349 domestic real estate PF implementation sites from 2020 to 2021, it was found that financial institutions do not look at the creditworthiness of construction companies when executing loans in the real estate PF market. In addition, it was also confirmed that there was a difference in risk perception by trust company, and a differentiated market that was difficult to explain with research on existing real estate PF was confirmed. This study is a timely study that empirically approached and studied the characteristics of the recent market with high growth power called a responsibility-completed land trust, and analyzed the risk recognition factors of trust companies. As a result of the analysis, it was confirmed that the risk perception of financial institutions was transferred from the construction company to the trust company, and there was a difference in risk perception depending on the size of the trust company, and it was demonstrated that risk factors were differentially recognized between trust companies.
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Jiang, Weiping, i Shanqing Tang. "The Cooperation Establishment Mechanism of EPC Project Consortium in Context of China: Form the Perspective of Trust". Sustainability 15, nr 2 (9.01.2023): 1266. http://dx.doi.org/10.3390/su15021266.

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The purpose of this paper is to explore the establishment mechanism of an EPC consortium from the perspective of trust. Questionnaire surveys were undertaken to collect data from the experienced project managers of a design company group and a construction contractor group. Structural equation modeling was used to test the hypotheses in this research. The results reveal that reputation and communication are important factors in the generation of trust (including calculative trust and relational trust) from the design company perspective. Meanwhile, reputation, reciprocity and communication are important factors for the generation of trust from the construction company perspective. Both calculative trust and relational trust are positive factors that affect the intent of both the design company and the construction contractor to cooperate. This research has innovatively added to and contributed to the existing knowledge of EPC consortium establishment mechanisms.
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Olson, Eric D., i Heejung Ro. "Company Response to Negative Online Reviews: The Effects of Procedural Justice, Interactional Justice, and Social Presence". Cornell Hospitality Quarterly 61, nr 3 (2.01.2020): 312–31. http://dx.doi.org/10.1177/1938965519892902.

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This research investigates how potential customers evaluate a company response to negative online reviews. Integrating the literature on perceived justice in service recovery, social presence in online communications, and signaling in trust formation process, this research examines the effects of procedural justice, interactional justice, and social presence in the company’s response to negative online reviews on potential customers’ trust and purchase intentions toward a company. A 2 × 2 × 2 between-subject experimental design is utilized, and 410 participants are recruited through a consumer panels firm. Main results include the three-way interaction effect of procedural justice, interactional justice, and social presence on trust and the mediating effect of trust. Social presence exacerbates the negative effects on trust when both interactional justice and procedural justice are low in the company response. However, the social presence effect becomes small in increasing trust when both interactional justice and procedural justice are high in the company response. Trust mediates the relationship between customer perceptions of company response and purchase intentions. This research provides practical implications for hospitality companies on how to effectively respond to negative online reviews.
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Hofri-Winogradow, Adam S., i Gal David. "QUISTCLOSE TRUSTS FROM A CORPORATE INSOLVENCY PERSPECTIVE: A POSITIVE AND NORMATIVE ANALYSIS". Cambridge Law Journal 81, nr 3 (listopad 2022): 524–49. http://dx.doi.org/10.1017/s0008197322000514.

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AbstractLeading cases show Quistclose trusts being used by companies nearing insolvency. Their use in this context raises serious normative problems: it may prefer the beneficiary to the company's other creditors, and creates a misleading impression that trust funds are in fact free of trust. Building on the emergent normative literature on Quistclose trusts, we first examine which Quistclose trusts are currently allowed under company law and the law of corporate insolvency. We then discuss the normative question as to which Quistclose trusts should be allowed, given the principles of these branches of the law.
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Jabłoński i Jabłoński. "Trust as a Key Factor in Shaping the Social Business Model of Water Supply Companies". Sustainability 11, nr 20 (18.10.2019): 5805. http://dx.doi.org/10.3390/su11205805.

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The current principles of doing business differ radically from those that were applied a few years ago. Global economic crises have shown that business must have a more social character. This gave rise to the creation of management solutions that would guarantee the satisfaction of a wide range of corporate stakeholders. In this context, ideas based on social potential began to emerge. As a consequence, the concept of social business models was born, accompanied by an attempt to search for the best business models possible in order to build the appropriate configuration of their components. According to the authors, an attribute of trust may be such a component based on which effective social business models can be built. As water supply companies are social enterprises, they have become the object of scientific research in this case. The purpose of the article is to determine the position of trust in the construction and application of social business models of water supply companies. The scope of the article includes scientific research into water supply companies in the most industrial region of Poland, Upper Silesia, with the most extensive and dense water supply network in the country. In this article, the AHP (analytic hierarchy process) method was used to conduct research. The aim of the analysis was focusing on the issue of trust as a key factor in shaping the social business model of the company. In the questionnaires, respondents were asked to answer questions on the following issues: trust-based organizational behavior at the company; trust-based social capital at the company; trust-based relationships at the company; trust-based processes and activities at the company; trust-based risk at the company; and the trust-based business model at the company. The adopted logic of the scientific argument conducted indicates that trust and its place and role in the social business model of a water supply company have a significant impact on the social and economic performance of the water supply company, and as a consequence, on increased social responsibility towards stakeholders as well. Trust even stabilizes the organization and its business model; it is also a value catalyst and neutralizes the potentially negative impact of the organization on other entities gathered around it. Trust as a stabilizer can also affect the consistency and scalability of the social business model of a water supply company.
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Li, Jinjie, Lianren Wu, Jiayin Qi, Yuxin Zhang, Zhiyan Wu i Shuaibo Hu. "Determinants Affecting Consumer Trust in Communication With AI Chatbots". Journal of Organizational and End User Computing 35, nr 1 (11.08.2023): 1–24. http://dx.doi.org/10.4018/joeuc.328089.

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This paper summarized the factors that influence consumers' trust in AI chatbots and divided it into chatbot-related factors (expertise, anthropomorphism, responsiveness, and ease of use), company-related factors (perceived risk, brand trust, human support), and consumer-related factors (privacy concerns). This research attempts to explore the mechanism of human-AI chatbots trust formation and answer the question of how to promote consumers' trust in AI chatbots. The results found that the chatbot-related factors (expertise, responsiveness, and anthropomorphism) positively affect consumers' trust in chatbots. The company-related factor (brand trust) positively affects consumers' trust in chatbots, and perceived risk negatively affect consumers' trust in chatbots. Privacy concerns have a moderating effect on company-related factors. This study helps deepen the understanding of human-AI chatbots communication trust, constructs a basic model of human-AI chatbots trust, and provides insights for e-commerce enterprises to improve chatbots and enhance consumer trust.
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Bergervoet, M., i J. Starreveld. "Curacao: The Curacao protected (trust) cell company". Trusts & Trustees 20, nr 6 (10.06.2014): 568–72. http://dx.doi.org/10.1093/tandt/ttu071.

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Savery, Lawson K., i Henry J. Waters. "Influence and Trust in a Multinational Company". Journal of Managerial Psychology 4, nr 3 (marzec 1989): 23–26. http://dx.doi.org/10.1108/eum0000000001718.

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Halim, Abdul, Tubagus Ismail i Faizul Mubarok. "Exploring Trust Dynamics in Islamic Insurance Company". Al-Amwal : Jurnal Ekonomi dan Perbankan Syari'ah 15, nr 2 (13.11.2023): 159. http://dx.doi.org/10.24235/amwal.v15i2.15267.

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Meng, Bin, Dan Han i Jia Zhu. "The Research on Information Management System Construction of Trust Company". Applied Mechanics and Materials 380-384 (sierpień 2013): 4651–53. http://dx.doi.org/10.4028/www.scientific.net/amm.380-384.4651.

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On the whole, Information management of the trust industry does not keep pace with the development of trust business. This paper proposes an exploitation model of information management system for trust company and expounds the organizational structure of the system in detail. Furthermore, this paper discusses that information management can promote the management upgrade of trust company.
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Badenes-Rocha, Alberto, Carla Ruiz-Mafé i Enrique Bigné. "Engaging customers through user-and company-generated content on CSR". Spanish Journal of Marketing - ESIC 23, nr 3 (2.12.2019): 339–72. http://dx.doi.org/10.1108/sjme-09-2018-0043.

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Purpose This study aims to analyze the role of corporate social responsibility (CSR) customer perceptions, customer–company identification and customer trust on customer engagement (CE), paying special attention to the moderating effects of two types of social media communication, firm-generated content and user-generated content. Design/methodology/approach The study uses a mixed-methods’ approach. First, a single-factor experiment using Twitter posts as stimuli with 227 hotel guests. The structural model was analyzed using SmartPLS 3.2.7. Second, structured in-depth interviews were undertaken with three hotel industry experts to complement the conclusions of the quantitative study. Findings The results show that when a customer trusts a hotel and identifies with its corporate values, CSR tweets generate CE toward the hotel. CSR communications made by customers reinforce the impact of CSR tweets on customer trust more than CSR tweets posted by hotels. Hotel industry experts give insights to explain these results in different types of hotels. Practical implications CSR communications made through Twitter affect customers’ perceptions of a hotel’s CSR activities and customer trust in hotels, especially if they originate from a source external to the company. This result can be of use for hotel managers who have not previously given importance to active CSR communications or the interactivity of social media. Originality/value The authors show the moderating effect of user-generated content in the relationship between CSR customer perceptions and customer trust, thus contributing to the research into the effectiveness of social media. They use a mixed-methods’ approach to increase the validity of the results.
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Ko, Seon-Hee, i Hyun-Jee Kim. "Effects of Company Trust and FLSE's Trust on Loyalty in Airline Industry". Journal of the Korea Contents Association 12, nr 9 (28.09.2012): 468–78. http://dx.doi.org/10.5392/jkca.2012.12.09.468.

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Wibowo, Lukas Hari, i Andi Andi. "HUBUNGAN ANTARA BUDAYA ORGANISASI DAN TINGKAT KEPERCAYAAN PADA PERUSAHAAN KONTRAKTOR DI SURABAYA". Dimensi Utama Teknik Sipil 1, nr 1 (31.10.2014): 36–42. http://dx.doi.org/10.9744/duts.1.1.36-42.

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ABSTRACT: Construction business competition in Surabaya is getting tougher and thus require good performance in a construction organization. Performance of the organization requires trust that each individual, team, or group can act achieve the desired goal. The level of trust in an organization is influenced by the organizational culture. This study aims to determine the organizational culture and the level of confidence in large and medium-sized construction company in Surabaya, as well as the relationship between the level of trust and organizational culture.Based on the research that has been done, large and medium-sized contraction company in Surabaya tend to Clan culture type than other type of culture (Adhocracy, Market, and Hierarchy), which is concerned with loyalty and tradition; with high degree of organization trust in contractor company. Organizational culture is positively correlated with the level of trust, making any type of organizational culture as an important asset for the company to increase trust in the contractor organization, and the Hierarchy culture that can be used as the primary reference organization in increasing trust.
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Łapińska, Justyna, Iwona Escher, Joanna Górka, Agata Sudolska i Paweł Brzustewicz. "Employees’ Trust in Artificial Intelligence in Companies: The Case of Energy and Chemical Industries in Poland". Energies 14, nr 7 (1.04.2021): 1942. http://dx.doi.org/10.3390/en14071942.

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The use of artificial intelligence (AI) in companies is advancing rapidly. Consequently, multidisciplinary research on AI in business has developed dramatically during the last decade, moving from the focus on technological objectives towards an interest in human users’ perspective. In this article, we investigate the notion of employees’ trust in AI at the workplace (in the company), following a human-centered approach that considers AI integration in business from the employees’ perspective, taking into account the elements that facilitate human trust in AI. While employees’ trust in AI at the workplace seems critical, so far, few studies have systematically investigated its determinants. Therefore, this study is an attempt to fill the existing research gap. The research objective of the article is to examine links between employees’ trust in AI in the company and three other latent variables (general trust in technology, intra-organizational trust, and individual competence trust). A quantitative study conducted on a sample of 428 employees from companies of the energy and chemical industries in Poland allowed the hypotheses to be verified. The hypotheses were tested using structural equation modeling (SEM). The results indicate the existence of a positive relationship between general trust in technology and employees’ trust in AI in the company as well as between intra-organizational trust and employees’ trust in AI in the company in the surveyed firms.
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Belova, Irina A., i Daria S. Rudenko. "HUMAN CAPITAL AND TRUST IN THE EDUCATIONAL SYSTEM". Bulletin of Chelyabinsk State University 478, nr 8 (18.10.2023): 87–94. http://dx.doi.org/10.47475/1994-2796-2023-478-8-87-94.

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Human capital is the main resource of any company. It ensures the viability and competitiveness of the company in the market. In view of the rapidly changing conditions both within the country and abroad, caused by the development of the economy and the transition to new technological structures, in order to increase the effi ciency of the functioning of companies, it is necessary to constantly improve the skills, abilities, and increase the level of professionalism of an important element of the company — human capital. In this vein, it is the educational environment that acts as the foundation and basis for the formation of various kinds of professional competencies. Moreover, the formation of such competencies will be faster and more effi cient if there is trust between the subjects of the educational environment. The purpose of the study is to assess trust in the educational environment of higher education between its participants. The “old” and “new” trusts are considered. The basic principles of the “new” trust are revealed. The results of a survey of respondents obtained during the survey are given, indicating a very high level of trust in the educational environment (71% of student respondents are satisfi ed with the quality of the educational environment of universities) and teaching staff trust (87% of student respondents gave a positive answer). Another 80% of students are satisfi ed with the information openness of the educational environment. The results obtained made it possible to draw a conclusion about the ongoing processes of formation and “cultivation” of a “new” trust in the educational environment of higher education. The results of the study can be used in developing a methodology for assessing the level of trust in higher education, as well as in managing the processes of forming a “new” trust in the educational environment.
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Shi, Si, i Wing S. Chow. "Trust development and transfer in social commerce: prior experience as moderator". Industrial Management & Data Systems 115, nr 7 (10.08.2015): 1182–203. http://dx.doi.org/10.1108/imds-01-2015-0019.

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Purpose – The purpose of this paper is to investigate the nature of social commerce trust, and how it impacts company trust and electronic word of mouth (eWOM) intention based on trust transfer theory. The authors also examine how customers’ prior transaction experience could impact their social commerce trust development and the trust transfer process. Design/methodology/approach – The proposed research model is empirically examined using a survey method consisting of 375 users of a social commerce web site (SCW). The statistical analysis applies a method based on variance using partial least squares. Findings – The results confirm positive impacts of social commerce trust on company trust, and their subsequent influences on consumers’ eWOM intention. Also, consumers’ prior experience is found to moderate the trust transfer process from information-based social commerce trust to company trust. Originality/value – The present study is one of the first few studies that attempts to explain trust development and transfer with SCWs with a theoretical foundation as well as examine the role of consumers’ prior experience during trust transfer. It provides practical guidance for the improvement of trust and eWOM in social commerce.
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Cardona, Pablo, Jiming Bao i Isabel Ng. "Yongye Group: trust-based management". Emerald Emerging Markets Case Studies 2, nr 8 (17.10.2012): 1–13. http://dx.doi.org/10.1108/20450621211294380.

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Subject area Leadership. Study level/applicability The case is suitable for MBA, Executive level courses. Case overview Yongye Group is a biotechnological enterprise in Inner Mongolia, China. In China, people lack trust in economic transactions due to the transitional state of the economy, especially regarding food safety. To respond to this situation, Wu Zishen, the chairman of the Board of Directors of Yongye Group, was determined to build trust among employees, distributors, farmers, and consumers towards the company. To this end, he started using a creative incentive system with employees and stakeholders: the pay-before-performance incentive system. According to this system, the reward is delivered in advance, contrary to be paid after the fulfillment of the task. This practice is meant to transform employees' work attitude from a passive “being told to work” to a more proactive “I want to work” mentality. When such an incentive system is practiced with customers and external distributors, it sends a message that the company is “treating customers as company employees”, which means that they are trusted as if they were part of the company itself. Wu Zishen also introduced a coherent series of leadership practices that generate a truly proactive culture in the organization. Expected learning outcomes From this case, students will learn how to create a proactive culture in business organizations and the effect of pay-before-performance on employees' work motivation. Supplementary materials Teaching notes and an exercise for class-based discussion are available.
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Prasetyo Tejo, Meliyana. "The Effect of Perceived Value on Customer Retention with Trust as Mediation Variable in Company X". JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS 6, nr 2 (26.10.2021): 216–32. http://dx.doi.org/10.29407/nusamba.v6i2.16205.

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This research was conducted to determine the effect of perceived value on trust, the purposes are to know the effect of perceived value on customer retention, to know the effect of trust on customer retention, to know the role of trust as mediator in the relationship between perceived value on customer retention in Company X family business which moved as distributor basic needs. Research data collection was distributed to 68 respondents of Company X B2B customer who regularly purchase on 2020. Analysis method for this research used Partial Least Square Structural Equation Modeling (SEM PLS) with smart PLS 3.0 program. The results of the analysis in this study are perceived value have a positive relationship and significant effect on trust; perceived value doesn’t have significant effect on customer retention in Company X; trust has a positive and significant effect on customer retention in Company X; Trust fully mediates perceived value to customer retention in Company X. Managerial implications based on the results are creating more services and educate customer about service offer compared with competitors, improving service with implementing computerize system to decrease error, employee training, and proposing program such as cash discount or bonus product to maintain customer retention.
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Rajković, Borislav, Ivan Đurić, Vlade Zarić i Thomas Glauben. "Gaining Trust in the Digital Age: The Potential of Social Media for Increasing the Competitiveness of Small and Medium Enterprises". Sustainability 13, nr 4 (9.02.2021): 1884. http://dx.doi.org/10.3390/su13041884.

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Trust in information originating from a company is becoming essential, as consumer preferences are increasingly versatile and oriented towards credence attributes. Social media, which emerged as a dominant means of online communication, might help increase consumers’ trust in companies. The paper empirically investigates a conceptual trust-building mechanism that could occur on companies’ social media pages. A survey was conducted among social media users in Belgrade (Serbia). The collected data were analyzed using covariance-based structural equation modeling. It confirmed that in an interactive environment of companies’ social media pages, trust can be built towards two objects. The first one is trust among consumers, and the second one is trust towards a company. The results also confirm a connection between trust and an intention to purchase, both being also related to a consumer’s willingness to obtain information. Therefore, the result can serve as a basis for creating more effective marketing campaigns where a company is the source of information regarding credence (added-value) attributes of its products.
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Oostwouder, Wilco J. "Can You Trust the Dutch (Company Law System)?" European Company Law 4, Issue 5 (1.10.2007): 211–16. http://dx.doi.org/10.54648/eucl2007052.

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Following the judgment of the Dutch Enterprise Chamber in the ABN AMRO case (discussed in ECL 2007, Issue 4), the Dutch Supreme Court, on 13 July 2007, set aside the judgment of the Chamber. This contribution deals with several questions decided by the Supreme Court.
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37

Varoutsa, Evangelia, i Robert W. Scapens. "Trust and control in evolving inter-organisational relationships". Accounting, Auditing & Accountability Journal 31, nr 1 (15.01.2018): 112–40. http://dx.doi.org/10.1108/aaaj-02-2013-1218.

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Purpose The purpose of this paper is to contribute to debates about the relationship between trust and control in the governance of inter-organisational relationships. In particular, the authors focus on the question of how the relationship between trust and control shifts over time. Design/methodology/approach An in-depth case study was conducted in a company operating in the aerospace industry. The authors aim to understand this company’s practices and, at the same time, to use the case study to deepen the knowledge of the complex trust/control nexus. The authors follow the changes in the relationship between trust and control as the company restructured its supply chain, and discuss issues which it had to address in the later phases of the supply chain restructuring. Findings The paper illustrates the duality of the trust/control nexus. The authors show how the studied company coped with the complex relationships with its suppliers as collaboration increased. The authors identify particular control mechanisms that the company developed to manage such complexity, such as a supplier strategy and a relationship profile tool. Research limitations/implications The paper studies supply chain restructuring and the changing relationship of trust and control over time only from the perspective of the assembler/manufacturer which “owns”/manages the supply chain. Originality/value The authors observe a move from inter-personal trust to inter-organisational trust. Furthermore, the authors illustrate how managers can intervene to maintain and stabilise trust and ensure that trust and control do not degrade or escalate beyond desirable levels.
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Sabran, Sabran, Devi Fuspita Sari i Raudatul Adawiyah. "The Impact Implementation Of Relationship Marketing And Company Reputation On Concumer Trust In Sharia Paownshop Kutai Kartanegara Regency". Jurnal Ekonomi & Manajemen Indonesia 20, nr 2 (24.12.2020): 46–54. http://dx.doi.org/10.53640/jemi.v20i2.822.

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Abstract The purpose of this research is to know and examine the influence of relationship marketing and company reputation on consumer trust in Sharia Pawnshop Unit Kutai Kartanegara. Based on the reality as far as the researchers see marketing strategy that has been implemented the Sharia Pawnshop Unit Kutai Kartanegara has not produced maximum results, where the number of customers since 2017 until now in each month began to decline and began to rarely come or move using other similar business services. This study used quantitative data obtained from questionnaire data. The number of research samples as many as 45 people with the method of taking by saturated sampling. The analysis tool used multiple linear regression. Studies have found that 1. Relationship marketing and company reputation are simultaneously affecting on consumer trust, 2. Relationship marketing has a positive effect on consumer trust, 3. Company reputation has a positive effect on consumer trust, 4. The most dominant variable is relationship marketing. Keywords: Relationship marketing, company reputation, trust.
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Kumar, Mukesh, Chandan Parsad, Umesh Kumar Bamel, Sanjeev Prashar i Archana Parashar. "Influence of pre-crisis reputation and COO on diminishing a product-harm crisis". International Journal of Organizational Analysis 28, nr 4 (9.12.2019): 857–72. http://dx.doi.org/10.1108/ijoa-08-2019-1852.

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Purpose This paper aims to report the results of an experiment undertaken to investigate the effect of country of origin (COO) in shielding the company’s image and retaining the trust and supportive behavioural intentions when it faces a crisis and the interactive effect of COO and the company’s pre-crisis reputation in shielding the company’s image. Design/methodology/approach A quasi-experimental study was undertaken to test the proposed hypotheses. Specifically, a two (pre-crisis reputation: low versus high) × two (country of origin: Indian versus Non-Indian) between-subjects factorial experimental design is configured and operationalized. Findings The results demonstrate that COO of a company fails to protect trust and supportive behaviour on its own, but, in the presence of a high pre-crisis reputation, it shields trust in the company more effectively. However, the interaction of COO and reputation does not induce supportive behaviour for the company during a crisis. Originality/value The findings of this research may help organizations to enhance trust/supportive behaviour toward their brand/company using attributes such as COO and pre-crisis reputation of the company.
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40

Setiawan, Thomi Yasri, i Raden Roro Ratna Rostika. "The Influence of Football Player Endorsement on Company Credibility, Ad Credibility, and Brand Credibility at East Hooligan Apparel Store". Asian Journal of Social and Humanities 1, nr 12 (25.09.2023): 1120–38. http://dx.doi.org/10.59888/ajosh.v1i12.129.

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This research aims to examine and analyze the effect of celebrity trust with the use of endorsed football players on company credibility, advertising credibility, and brand credibility at the East Hooligan Apparel store. Model and hypothesis testing were clear using a sample of 250 respondents with a population of consumers who were interested in the use of football attributes such as jersey, shirt, jacket, and others. The sampling technique used was purposive sampling. The Structural Equation Modeling (SEM) method was developed to test the research hypothesis which was processed using Partial Least Square (PLS) version 3.0. The data variables used in this case include celebrity trust, company credibility, advertising credibility and brand credibility. These variables form 6 hypotheses. Based on the results of the study, it is known that celebrity trust has a positive effect on advertising credibility, company credibility, and brand credibility. In addition, advertising credibility has a positive effect on company credibility and also brand trust has a positive effect on advertising credibility and company credibility.
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41

Alamieyeseigha, Serafina. "Likelihood to Trust Sharing Knowledge in Multi-Cultural Consulting Companies". International Journal of Risk and Contingency Management 1, nr 2 (kwiecień 2012): 16–28. http://dx.doi.org/10.4018/ijrcm.2012040102.

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This study investigates the relationship of personality dimensions with the likelihood that professionals will trust, sharing their knowledge in a large multi-cultural consulting company. Trust was defined from the literature and used to measure likelihood to trust sharing knowledge. Personality was also grounded in the literature and used to measure the five-factor model of personality dimensions. A survey was given to professional workers at a financial-management consulting company in South Africa (n=125). Descriptive statistics, alpha reliability verification, correlation, ANOVA (Analysis of Variance), and Fisher post-hoc group comparisons were applied. A statistically significant model was developed which indicated three personality dimensions were positively related to the likelihood to trust sharing knowledge in the multi-cultural consulting company.
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42

Kaplan, Alon, Lyat Eyal i Meytal Liberman. "Israel: the trust law and the Hekdesh deed". Trusts & Trustees 25, nr 6 (1.07.2019): 673–76. http://dx.doi.org/10.1093/tandt/ttz041.

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Abstract This article will review the provisions of the Israeli Trust Law, 1979, as they refer to the trust settled by Hekdesh deed, a legal structure with certain similarities to foundations in some foreign jurisdictions. The Israeli trust is not a separate legal entity thereby requiring an underlying company in various circumstances. The Hekdesh together with the underlying company are referred to in this article as the ‘Israeli Foundation’.
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Situmorang, Soraya Agustina. "The Impact of Communication and Trust in Leadership on Workers' Compensation: A Case Study of Suka Ramai Coffee Shop in Tanjung Pinang City". Business Economic, Communication, and Social Sciences Journal (BECOSS) 5, nr 3 (30.09.2023): 199–209. http://dx.doi.org/10.21512/becossjournal.v5i3.10393.

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Human resources play a crucial role in every company, and managing them effectively is essential for creating a positive work environment. Human Capital Management (HCM) emphasizes the value of employees as assets that need to be professionally and sustainably managed. Proper management of employees can lead to significant benefits, including the ability to execute business strategies, create future opportunities, and enhance overall company competitiveness. This study examines the role of trust in leadership and communication in employee compensation. It adopts a descriptive qualitative approach, utilizing interview data and observations. The findings highlight the significance of trust in leaders for effective communication, which contributes to building trust among employees. When trust between leaders and employees is established, leaders can transparently provide fair compensation, which enhances employee motivation, performance, and loyalty to the company. The study underscores the importance of trust and communication in ensuring equitable compensation for employees.
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Saat, Rafeah Mat, i Mohamad Hisyam Selamat. "The Impact of Corporate Social Responsibility Information Richness on Trust". Issues In Social And Environmental Accounting 8, nr 2 (30.06.2014): 67. http://dx.doi.org/10.22164/isea.v8i2.82.

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Corporate Social Responsibility (CSR) is a concept that describes the relationship between company and society. The way a company portrays corporate ethics and social initiatives can evoke strong positive reactions among consumers. The emergence of Internet creates a new communicating culture and gives an idea for a company to deliver their CSR message. Applying Media Richness Theory (MRT) in CSR message is believed could facilitate trust among consumer. Thus, this study aims to examine the impact of different level of CSR information richness with consumers trust towards the company. This study divides trust into three components that are competence, benevolence and integrity. An experimental design consisting of different levels of CSR information is selected (rich CSR information, lean CSR information and no CSR information as a control condition). The finding shows that rich CSR information has impacted on competence and integrity but not on benevolence. Result from this study is believed can assist companies in setting up their CSR communicating strategy in engaging consumers’ trust.
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45

Ekhsan, Muhamad, i Tim Saroh. "The Role of Organizational Trust on the Influence of Employer Branding on Employee Performance". International Journal of Management Science and Information Technology 1, nr 2 (3.07.2021): 31–35. http://dx.doi.org/10.35870/ijmsit.v1i2.353.

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Employer branding is a concept that can be applied within a company to make employees feel comfortable and feel that the company is a good place to work. The goal of employer branding is for the new employee selection process to make it easier to find the best candidates and retain existing employees. By utilizing employer branding, the company will be better in the eyes of employees as well as there will be many prospective new employees who are interested in working at the company. The purpose of this study was to determine the effect of employer branding on employee performance mediated by organizational trust. This study used 95 respondents as the sample. The instrument testing method uses the SmartPLS. The results of this study are employer branding has a significant effect on employee performance, employer branding has a significant effect on organizational trust, organizational trust has a significant effect on employee performance, Organizational trust is able to mediate employer branding influence on employee performance.
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46

Curtis, Shelby R., Jessica Rose Carre i Daniel Nelson Jones. "Consumer security behaviors and trust following a data breach". Managerial Auditing Journal 33, nr 4 (3.04.2018): 425–35. http://dx.doi.org/10.1108/maj-11-2017-1692.

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Purpose The purpose of this study was to determine how security statement certainty (overconfident, underconfident and realistic) and behavioral intentions of potential consumers impact the perceptions of companies in the presence or absence of a past security breach. Design/methodology/approach The study exposed participants to three types of security statements and randomly assigned them to the presence or absence of a previous breach. Participants then evaluated the company and generated a hypothetical password for that company. Findings This study found that the presence or absence of a previous breach had a large impact on company perceptions, but a minimal impact on behavioral intentions to be personally more secure. Research limitations/implications The authors found that the presence or absence of a previous breach had a large impact on company perceptions, but minimal impact on behavioral intentions to be personally more secure. Practical implications Companies need to be cautious about how much confidence they convey to consumers. Companies should not rely on consumers engaging in secure online practices, even following a breach. Social implications Companies need to communicate personal security behaviors to consumers in a way that still instills confidence in the company but encourages personal responsibility. Originality/value The confidence of company security statements and presence of a previous breach were examined for their impact on company perception and a novel dependent variable of password complexity.
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Lay, Yohanes, Sautma Ronni Basana i Togar Wiliater Soaloon Panjaitan. "The Effect of Organizational Trust and Organizational Citizenship Behavior on Employee Performance". SHS Web of Conferences 76 (2020): 01058. http://dx.doi.org/10.1051/shsconf/20207601058.

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Trust given by the company to each of the employees can motivate them to contribute to the company development. Employees got to motivate themselves internally to improve their role in the organization for winning the competition. The purpose of this research is to investigate the effect of organizational trust and organizational citizenship behavior towards employee performance in Fave Hotel Rungkut Surabaya, Indonesia. Fave Hotel needs to empower the employee to improve their competitiveness. The surveys were distributed to permanent employees who have been working for at least one year. There were 52 persons who filled the surveys. The surveys used a Likert scale. The data was processed using Partial Least Square software. First, the results indicated that organizational trust affects organizational citizenship behaviors. Second, organizational trust affects company performance. Third, organizational citizenship behavior affects employee performance. Fourth, organizational citizenship as an intervening variable can improve organizational trust for employee performance. Fave Hotel commits to empower their employee through organizational trust and improves employee’s role with organizational citizenship behavior.
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48

Fargly, Razi, i R. A. Marlien. "Bagaimana Kualitas Website Terhadap Kepercayaan Toko Online ?" Journal of Economic, Bussines and Accounting (COSTING) 7, nr 3 (4.02.2024): 4162–68. http://dx.doi.org/10.31539/costing.v7i3.8937.

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This research aims to examine the influence of company reputation, service quality, electronic word of mouth and web quality on study customer trust in Shopee customers in Semarang City. The population in this research is Shopee customers in the Semarang area with a total of 150 respondents. Primary data was obtained from a questionnaire distributed via Google Form using the Likert scale method from one to five. The research results show that company reputation, service quality, electronic word of mouth and web quality influence Shopee customer trust in Semarang City. Keywords: company reputation, service quality, electronic word of mouth and web quality, customer trust
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HANSEN, BRADLEY A. "Trust Company Failures and Institutional Change in New York, 1875–1925". Enterprise & Society 19, nr 2 (7.08.2017): 241–71. http://dx.doi.org/10.1017/eso.2017.7.

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In the late nineteenth and early twentieth centuries, New York State trust companies were successful, grew quickly, and failed rarely. The few failures, however, played a leading role in shaping the rules that governed trust companies. Because trust company failures were consistently interpreted as isolated departures from the norm of conservative management, trust companies were able to continue to participate in the rule-making process. The institutions that evolved promoted financial stability by imposing the costs of failure on decision makers and discouraging risky behavior. These failures shed new light on the treatment of failure and the development of corporate governance and financial regulation in the United States
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Suryawan, Ryan Firdiansyah, Josua Panatap Soehaditama, Y. Johny Natu Prihanto, Muliyati Muliyati i Didin Sjarifudin. "Literature Review : Company Value in Providing Trust to Customer Loyalty". East Asian Journal of Multidisciplinary Research 2, nr 12 (5.01.2024): 5223–34. http://dx.doi.org/10.55927/eajmr.v2i12.7566.

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This paper aims to illustrate the crucial role of trust in building and maintaining customer loyalty in a business context. The paper also highlights unique challenges in the Umrah travel industry in Indonesia, with an emphasis on how companies address potential mistrust. Qualitative by search comes from the literature related to the variables in this paper by looking for findings and providing reinforcement, additional contributions from all results in the literature. The time span of literature in the past eight years. Companies can cultivate a community of loyal customers who invest in a relationship with a brand they trust implicitly, trust emerges as a lived value that fuels an enduring and meaningful relationship between the company and its customers. Companies can strengthen their commitment to building trust, thereby fostering enduring customer loyalty and creating a positive and sustainable brand image in the marketplace.
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