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1

Durso, Francis T., i Carol A. Manning. "Air Traffic Control". Reviews of Human Factors and Ergonomics 4, nr 1 (październik 2008): 195–244. http://dx.doi.org/10.1518/155723408x342853.

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Determining how the controller (or air navigation service provider) of the future will function in tomorrow's Next Generation Air Transportation System (NextGen) will require an understanding of the existing literature. In this chapter, after an analysis of the controller's job, we focus on technology, which is an important factor in air traffic control (ATC) today and will become increasingly so in NextGen. We then turn to workload and the extent to which it can be predicted. From human-technology interaction and workload, we move to the multiple facets of cognition thought to underlie these and other aspects of the controller's job. Beyond individual cognition, we review collaboration among controllers and discuss both synchronous cooperation and the cooperative shift change. As we move up the system, we look at error, risk, and safety. Finally, we consider the work on controller selection, covering both “select-in” (KSAOs) and “select-out” (e.g., medical and suitability) factors. For NextGen to be successful, human factors researchers must determine from today's research how the human operator can best function to provide ATC services in the future.
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Hamzah, Haryani. "CLARITY AND PRONUNCIATION OF AB-INITIO AIR TRAFFIC CONTROLLER". Aviation 25, nr 4 (14.12.2021): 252–61. http://dx.doi.org/10.3846/aviation.2021.15906.

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The increasing number of aircraft flying around the world has led to the requirement for air traffic controllers to improve their communication skills to face high demand traffic in the future. The paper examines the communication errors in the pilot-controller communication of six ab-initio air traffic controllers during simulation training. More than three hours of conversation were collected and analyzed qualitatively using conversational analysis. The transcribed data yielded a total of 62 instances of communication errors. The data revealed that clarity and pronunciation of ab-initio controllers contributed to problematic communication and reduced the efficiency of the air traffic controllers in communicating. In contrast, pronunciation errors rarely diminished comprehension amongst the controllers and pilots who share a similar first language and are familiar with the use of English in a lingua franca setting. The study also describes other instances of communication errors in pilot-controller communication. The results indicate that ab-initio air traffic controllers need to be proficient in three main areas in pilot controller communication to improve their performance: aviation phraseology, aviation English, and aviation knowledge. The findings suggest that pilots and air traffic controllers should achieve level 4 (operational) in aviation language proficiency test, before proceeding to aviation training that requires them to be proficient in their language skills.
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Ahrenhold, Nils, Ingrid Gerdes, Thorsten Mühlhausen i Annette Temme. "Validating Dynamic Sectorization for Air Traffic Control Due to Climate Sensitive Areas: Designing Effective Air Traffic Control Strategies". Aerospace 10, nr 5 (26.04.2023): 405. http://dx.doi.org/10.3390/aerospace10050405.

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Dynamic sectorization is a powerful possibility to balance the controller workload with respect to traffic flows changing over time. A multi-objective optimization system analyzes the traffic flow over time and determines suitable time-dependent sectorizations. Our dynamic sectorization system is integrated into a radar display as part of a working environment for air traffic controllers. A use case defining climate-sensitive areas leads to changes in traffic flows. When using the system, three controllers are assessed in two scenarios: the developed controller assistance system and the work in a dynamic airspace sectorization environment. We performed a concept validation in which we evaluated how controllers cope with sectors adapting to the traffic flow. The solution was rated as highly applicable by the involved controllers. The trials revealed the necessity to adapt the current procedures and define new aspects more precisely. In this paper, we present the developed environment and the theoretical background as well as the traffic scenarios. Furthermore, we describe the integration in an Air Traffic Management (ATM) environment and the questionnaires developed to assess the functionality of the dynamic sectorization approach. Finally, we present a proposal to enhance controller guidelines in order to cope with situations emerging from dynamic sectorizations, including naming conventions and phraseology.
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Пальоний, Андрій Сергійович, i Вікторія Вікторівна Колівашко. "Метод адаптивної передтренажерної підготовки авіадиспетчерів на засадах самоспрямованого навчання". Aerospace technic and technology, nr 1 (24.02.2022): 64–77. http://dx.doi.org/10.32620/aktt.2022.1.08.

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The subject matter of the article is the processes of self-directed learning (SDL) skill formation for air traffic controllers at the pre-simulator training stage to acquire competence for the purposeful mastery of their professional knowledge, skills, and abilities, as well as the ability for self-organization, personal, and professional self-improvement, which will contribute to their successful professional development and continuous professional development throughout their lives. The existing SDL sub-competencies will enable the air traffic controller to use them in the simulator training in self-regulation mode. The article develops an adaptive SDL method for an air traffic controller in the pre-simulator training stage. The tasks: to describe the basic principles of SDL for air traffic controllers; to develop a cyclical SDL model for pre-simulator training of air traffic controllers; to build a conceptual model of the system of air traffic controller pre-simulator training based on SDL and an adaptation model as the main component of the automated system of adaptive pre-simulator training of air traffic controllers. The methods used are analysis, comparison, and synthesis; system analysis; graphic and object modeling; decomposition methods and graph theory. The following results were obtained. The cyclic model of SDL presented in the paper is the basis for the developed conceptual model of the system of air traffic controller pre-simulator training, based on the principles and elements of SDL. The considered adaptation model can be applied in the automated system of pre-simulator training of air traffic controllers. Conclusions. The scientific novelty of the results obtained is as follows: the proposed approach to the adaptive pre-simulator training of air traffic controllers will optimize the process of such training not only in sense of improving the quality of the training itself in the formation of professional competencies but also in terms of developing special cognitive and metacognitive skills, making the pre-simulator training itself indeed signs of adaptation, considering the individual preferences of the student in the strategic and tactical management of their learning.
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Faieza, Aziz Abdul, S. N. Rashid i N. Zulkifli. "Communication System Improvement for Air Traffic Service to Provide a Continuous Surveillance over the Oceanic Area". Applied Mechanics and Materials 564 (czerwiec 2014): 604–7. http://dx.doi.org/10.4028/www.scientific.net/amm.564.604.

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Air traffic service is an extra-ventricular service which regulates and assists aircraft in real time to ensure their safe operations. The importance of the air traffic service is to prevent collision between aircraft and to expedite and maintain an orderly flow of the air traffic. The objective of this project is to assess the effectiveness of the installed system in assisting the air traffic controller in providing the air traffic service. In order to achieve this objective, the Automatic Dependent Surveillance and Controller Pilot Data Link Communication (ADS/CPDLC) system has been installed and its functionality to provide continuous surveillance and communication has been evaluated. A survey of 35 air traffic controllers had participated to assess the effectiveness of the system to the air traffic controller. The results showed that over 80% of the air traffic controllers agree that the system is able to provide a continuous surveillance and continuous communication over the oceanic area. Apart from that, 60% of the air traffic controllers agree the reduced separation minima can be applies over the oceanic area by using the application of the system. Base on this result, reduced separation minima over the oceanic area can be applied in order to expedite and maintain an orderly flow of air traffic over the oceanic area.
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Antulov-Fantulin, Bruno, Biljana Juričić, Tomislav Radišić i Cem Çetek. "Determining Air Traffic Complexity – Challenges and Future Development". Promet - Traffic&Transportation 32, nr 4 (16.07.2020): 475–85. http://dx.doi.org/10.7307/ptt.v32i4.3401.

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Air traffic complexity is one of the main drivers of the air traffic controllers’ workload. With the forecasted increase of air traffic, the impact of complexity on the controllers' workload will be even more pronounced in the coming years. The existing models and methods for determining air traffic complexity have drawbacks and issues which are still an unsolved challenge. In this paper, an overview is given of the most relevant literature on air traffic complexity and improvements that can be done in this field. The existing issues have been tackled and new solutions have been given on how to improve the determination of air traffic complexity. A preliminary communication is given on the future development of a novel method for determining air traffic complexity with the aim of designing a new air traffic complexity model based on air traffic controller tasks. The novel method uses new solutions, such as air traffic controller tasks defined on pre-conflict resolution parameters, experiment design, static images of traffic situations and generic airspace to improve the existing air traffic complexity models.
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Han, Shah i Lee. "Holographic Mixed Reality System for Air Traffic Control and Management". Applied Sciences 9, nr 16 (15.08.2019): 3370. http://dx.doi.org/10.3390/app9163370.

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Based on a long-term prediction by the International Civil Aviation Organization indicating steady increases in air traffic demand throughout the world, the workloads of air traffic controllers are expected to continuously increase. Air traffic control and management (ATC/M) includes the processing of various unstructured composite data along with the real-time visualization of aircraft data. To prepare for future air traffic, research and development intended to effectively present various complex navigation data to air traffic controllers is necessary. This paper presents a mixed reality-based air traffic control system for the improvement of and support for air traffic controllers’ workflow using mixed reality technology that is effective for the delivery of information such as complex navigation data. The existing control systems involve difficulties in information access and interpretation. Therefore, taking notice of the necessity for the integration of air traffic control systems, this study presents the mixed reality (MR) system, which is a new approach, that enables the control of air traffic in interactive environments. This system is provided in a form usable in actual operational environments with a head-mounted see-through display installed with a controller to enable more structured work support. In addition, since this system can be controlled first-hand by air traffic controllers, it provides a new experience through improved work efficiency and productivity.
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8

Palonyi, Andrii, Viktoriia Kolivashko i Anton Sitko. "Метод адаптації самоспрямованого навчання майбутніх авіадиспетчерів до їх стильових особливостей для автоматизованої системи адаптивної передтренажерної підготовки". Aerospace technic and technology, nr 4 (11.08.2022): 79–98. http://dx.doi.org/10.32620/aktt.2022.4.09.

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The subject matter of the article is the characteristics of learning styles of future air traffic controllers' practical learning at the basic training stage for the appropriate individual learning style formation. Besides, this study focuses on the adaptation processes of the future air traffic controllers' professional learning activities based on self-directed learning, conducted with the use of synthetic training devices in a pre-simulator training form, to the style preferences of students. The goal of the study is a method for adapting the future air traffic controllers' self-directed learning to the style characteristics of students during their pre-simulator training based on the proposed two-generic complex model of learning styles. The tasks: to explore some modern approaches to adaptive learning, taking into account the student’ style characteristics using computer-based learning systems and analyze the main models of learning styles; to develop a comprehensive model of learning styles for the future air traffic controllers' adaptive pre-simulator training and identify the key features characteristic of each style component in the context of future air traffic controllers' practical self-directed learning to make recommendations to avoid choosing inappropriate variants to implement individual learning strategies at the level of particular learning activities according to their inherent parameters of learning styles; to develop a general optimization model of adaptive learning to provide guarantees of the target practical skills level achievement by the future air traffic controller during a certain training cycle by adapting the content of the relevant individual learning strategies (selection of learning actions) to the students' style characteristics; to develop a conceptual model for adapting the future air traffic controllers' self-directed learning to their individual learning styles. The methods used are analysis, set and graph theory, optimization theory and mathematical modeling The following results were obtained. The presented conceptual model of adapting the future air traffic controllers' training activities to their style preferences based on self-directed learning can be applied in adaptive pre-simulator training, while providing the basis for determining the students' style characteristics to apply them at the stage of air traffic controller training in the "self-directed learning" mode". Conclusions. The scientific novelty of the results obtained is as follows: for the first time, a model of future air traffic controllers' individual learning styles was developed, unlike the existing ones it considers the specifics of air traffic controllers' pre-simulator and simulator training and covers the students' individual typological characteristics in a wide range: from cognitive to reflective style dimensions. The presented complex two-generic model of learning styles systematically combines two levels of adaptation of learning activities to the students' style preferences – the level of development of professional competencies and the level of development of self-directed learning skills.
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9

Lee, Yeong Heok, Jeong Dae Jeon i Gang Hyeon Lee. "A study on how to improve communication effectiveness of air traffic controllers". Journal of Air Transport Studies 1, nr 2 (1.07.2010): 27–41. http://dx.doi.org/10.38008/jats.v1i2.108.

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As the objective of air traffic control (ATC) services is to achieve flight safety and efficient aircraft operations, the role of air traffic controllers is vital in the aviation system as a result. In this paper, the controller’s interactions were explored in terms of communications. The study was conducted through survey on the Republic of Korea Air Force (ROKAF) ATC controllers to identify any discrepancies in their viewpoints on the role of communication in their profession. In order to diminish differing points of view and ensure effective communication, the experienced controllers should commit to creating the desired work environment and every controller must keep in mind that mutual trust is a vital part of a successful organization. Instructions in accordance with the regulations, improvements in job satisfaction and self esteem, communication training, and individual endeavors fostering effective communication are all measures which will go a long way toward improving effective communications between the ATC specialists.
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10

Susetyadi, Ari, i Yati Nurhayati. "Kebutuhan Personel Air Traffic Controller (ATC) Di Bandara Sultan Mahmud Badaruddin II Palembang". Warta Penelitian Perhubungan 24, nr 5 (14.05.2019): 474. http://dx.doi.org/10.25104/warlit.v24i5.1027.

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Assessment of personnel needs of air traffic controllers (ATC) at the Sultan Mahmud Airport Badaruddin II Palembang is to find out how many number of needs of air traffic controllers (ATC) at the Sultan Mahmud Airport Badaruddin II Palembang that has with standards / regulations by the !CAO to support flight operations in order to ensure flight safety. Assessment method was quantitative method with the decomposition of descriptive, exposure and explanation in detail based on the compilation of primary data and secondary data that have been processed. The results of the assessment show that air traffic controller (ATC) at the Sultan Mahmud Airport Badaruddin II Palembang is still not adequate, there is still lack of abaout 11 air traffic controller (ATC) personnel at the Sultan Mahmud Badaruddin II Palembang Airport.Keywords : air traffic controller (ATC), Sultan Mahmud Badaruddin II Palembang Airport Pengkajian tentang kebutuhan personel air traffic controller (ATC) di Bandara Sultan Mahmud Badaruddin II Palembang adalah untuk mengetahui bagaimana jumlah kebutuhan air traffic controller (ATC) di Bandara sultan Mahmud Badaruddin II Palembang apakah telah memenuhi standar/peraturan yang ditetapkan oleh ICAO untuk mendukung kegiatan operasi penerbangan dalam rangka menjamin keselamatan penerbangan. Metode pengkajian yang digunakan adalah metode kuantitatif dengan penguraian ( deskriptif), pemaparan dan penjelasan secara rind berdasarkan kompilasi data primer dan data sekunder yang telah diolah. Hasil pengkajian menunjukan personel air traffic controller (ATC) di Bandara sultan Mahmud Badaruddin II Palembang masih belum memadai, yakni masih terdapat kekurangan sekitar 11 personel air traffic controller (A TC) di Bandara sultan Mahmud Badaruddin II Palembang. Kata Kunci: air traffic controller (ATC),Bandara Sultan Mahmud Badaruddin II Palembang
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11

Conniss, Richard. "Rostering Air Traffic Controllers". Electronic Notes in Discrete Mathematics 67 (czerwiec 2018): 57–62. http://dx.doi.org/10.1016/j.endm.2018.05.010.

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Duley, Jacqueline A., Scott M. Galster i Raja Parasuraman. "Information Manager for Determining Data Presentation Preferences in Future Enroute Air Traffic Management". Proceedings of the Human Factors and Ergonomics Society Annual Meeting 42, nr 1 (październik 1998): 47–51. http://dx.doi.org/10.1177/154193129804200112.

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One proposed vision of the future National Airspace System (NAS) involves a change in philosophy from that of air traffic control to one of air traffic management, i.e. Free Flight. In order to accommodate this philosophy change, new technologies will be implemented to assist the air traffic manager (today's air traffic controller) in decision making. When enhancing the system we must also consider the interface between the air traffic manager and this new system and its corresponding new philosophy. To better determine the design of such an interface we must first understand the information needs of the air traffic manager. The present study investigated the information requirements of 58 enroute air traffic controllers. The controllers provided their preferences in presentation frequency as well as the importance of the information to be displayed. The results reveal the potential for adaptive automation as a form of information management.
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SURKOVA, Kateryna, Maryna LOMAKINA i Oksana DANILKO. "COMPONENTS OF THE AIR TRAFFIC CONTROLLERS’ EMOTIONAL STABILITY FORMATION MODEL". Scientific Bulletin of Flight Academy. Section: Pedagogical Sciences 12 (2022): 132–39. http://dx.doi.org/10.33251/2522-1477-2022-12-132-139.

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The article is devoted to the consideration and substantiation of the air traffic controllers’ emotional stability formation model. The components of the air traffic controllers’ emotional stability formation model have been identified on the basis of numerous scientific studies on emotional stability, its influence on the air traffic controllers’ professional activity, methods of determining and evaluating the emotional state. The conditions for the implementation of this process have been determined. The air traffic controllers’ emotional stability formation model has been represented by the following structural blocks: targeted - the goals and tasks of forming emotional stability are set; informative - the iformative content of the emotional stability components has been determined; organizational - pedagogical conditions and technological components of the emotional stability formation have been revealed; control block – is responsible for determining the level of emotional stability; correction block - according to the control block results, correction, self-correction and prevention of the emotional state have been carried out. The developed air traffic controllers’ emotional stability formation model in case of implementing it in professional training should form: stable motives for choosing a profession; focus on future professional activity; objective self-assessment of professionally significant personality qualities; the ability to work on self-improvement; attitude to active and purposeful actions; adjustment to adequate behavior in the conditions of solving complex professional tasks; the ability to self-regulate a negative emotional state; the state of satisfaction with the choice of profession. At present, the proposed air traffic controllers’ emotional stability formation model has a generalized theoretical nature and needs to be finalized. Futher directions of research are the understanding and substantiation of all components of the model, the possible use of expert methods; refinement of all components, their further structuring; more detailed development of the formation process content; specification of control methods, etc. Key words: air traffic controller, air traffic control, emotional stability, professional training.
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Hoskova-Mayerova, Sarka, Jan Kalvoda, Miloslav Bauer i Pavlina Rackova. "Development of a Methodology for Assessing Workload within the Air Traffic Control Environment in the Czech Republic". Sustainability 14, nr 13 (28.06.2022): 7858. http://dx.doi.org/10.3390/su14137858.

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The increase in civil aviation traffic and, in general, in aviation traffic going through airspace or a military terminal control area, and the increase in military operations in temporarily reserved areas bring higher requirements for airspace throughput and for the workload of military air traffic controllers. For an objective assessment of the military air traffic controllers’ workload, it is desirable to set the maximum level of workload that can be required of such personnel. This assessment is also important for planning staffing and training. In the civil air traffic control environment, the workload of air traffic controllers is clearly determined by the complexity and density of air traffic, i.e., the throughput capacity of sectors. However, this method is not suitable for measuring the workload of military air traffic controllers, because the nature of military flight activities requires solving different situations in the airspace and thus generates a different workload. One way of obtaining more objective data on the actual workload of military air traffic controllers is to accurately determine the difficulty of individual air traffic control activities, i.e., the most common activities carried out by military air traffic controllers in the course of their duty. The difficulty of a selected air traffic control activity will be represented by a weight. A method for determining this weight is presented, including the proposal of specific weights for the calculation of the military air traffic controllers’ workload during simulation training, using the functionality “Workload”.
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Seamster, Thomas L., John R. Cannon, Richard M. Pierce i Richard E. Redding. "Analysis of En Route Air Traffic Controller Team Communication and Controller Resource Management (CRM)". Proceedings of the Human Factors Society Annual Meeting 36, nr 1 (październik 1992): 66–72. http://dx.doi.org/10.1177/154193129203600117.

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This analysis of en route air traffic controller communication was part of a larger Federal Aviation Administration effort to redesign the training program for en route air traffic control. This presentation concentrates on the analysis and results of the team communications as they relate to Controller Resource Management (CRM). The team controller communication takes place between the radar controller and the radar associate controller as they perform their related tasks in the management of the sector air traffic. This study used an inductive approach to look at communication frequencies across different types of controller teams. The controller teams were manipulated by using different combinations of expert, intermediate, and novice controllers, and these teams were compared under moderate and heavier workloads while managing simulated air traffic. The team communications were coded and analyzed at the speech turn level. Observations, situational inquiry, and answers supplying information combined to make up over half of the speech turns used by the controllers in team communication. A more detailed analysis by controller position and performance identified communication frequencies for the better performing sessions. These results are interpreted in relation to a recent mental model of the en route air traffic controller and are further explained based on results of a study of live traffic team communication. The discussion explores the roles of the team members in maintaining effective CRM.
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Stepnova, A. I., S. M. Stepanov, V. V. Borsoeva i V. A. Borsoev. "Analysis of effectiveness of the program of joined air traffic controlles and pilotes training". Civil Aviation High Technologies 22, nr 5 (28.10.2019): 32–42. http://dx.doi.org/10.26467/2079-0619-2019-22-5-32-42.

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Training of cadets-air traffic controllers and cadets-pilots is an integral part of the training, which allows you to form the skills of quick and correct decision-making in different types of situations. For the air traffic controller, these are exercises to solve conflict situations with aircraft in the area of their responsibility, solving problems in normal flight conditions, in unfavorable atmospheric conditions and in the non-routine situations in flight. For the pilots, solutions to the problems are reduced to the rapid decisionmaking on aircraft control in normal flight conditions, adverse atmospheric conditions and non-routine situations in flight. As you know, the work of air traffic controllers is associated with the work of pilots, but training in educational institutions takes place separately, resulting in gaps in knowledge of the specifics of the adjacent specialty, and, eventually, leads to errors. Optimization of the educational process is currently an urgent task. The program of joint training can act as an optimization tool. The program enables you to collaboratively practice the skills of fast decision-making, clearly to learn the specifics of the related specialties that will allow you to create a complete picture of the air situation. The program of joint training implies the joint operational logic simulator that combines two simulators. For the air traffic controller, this is a separate airspace area in the form of a sector, for the pilot it is the cockpit. Thus, the solution to the problems occurs sequentially from the air traffic controller to the pilot and vice versa, and the controller has the ability to observe the algorithm of the pilot's actions, and the pilot is able to monitor the algorithm of the controller's actions.
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Piccione, Dino, William K. Krebs, Penny Warren i Ron G. Driggers. "Electro-Optic Sensors to Aid Tower Air Traffic Controllers". Proceedings of the Human Factors and Ergonomics Society Annual Meeting 46, nr 1 (wrzesień 2002): 51–55. http://dx.doi.org/10.1177/154193120204600111.

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Background: Tower air traffic controllers separate aircraft to assure safety and expedite the flow of traffic. During poor visibility (e.g., fog) the aircraft landing and departure rate decreases significantly which can result in flight delays. The purpose of this study was to investigate the feasibility of using electro-optic sensors to enhance tower controller visual capabilities during poor atmospheric or low-illumination conditions. Methods: Day and nighttime visible, mid-and long-wave infrared digital imagery were collected at an airfield. To validate the collected imagery, a human-in-the-loop analytic model was used to predict an average military observer's visual discrimination of a target on the airport surface. Results: The field data collection and model results found that electro-optic sensors, in particular long-wave infrared, improved operators nighttime detection, recognition, and identification of targets on the airfield surface. Conclusions: Actual or potential applications of this research include integrating electro-optic sensors into the tower to improve aircraft movement during poor visibility.
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Reyes-Muñoz, Angelica, Cristina Barrado, Enric Pastor i Pablo Royo. "ATC Human Factors Involved in RPAS Contingency Management in Non-Segregated Airspace". Applied Sciences 13, nr 3 (20.01.2023): 1408. http://dx.doi.org/10.3390/app13031408.

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Objectives: The overall approach towards Remotely Piloted Aerial System integration into a non-segregated airspace is that the unmanned vehicles should be able to fit into the current air traffic management system, thus meeting all the technical and regulatory requirements to be treated similar to any other airspace user. Such a requirement implies that unmanned aircraft operations should behave as close as possible to manned aviation or at least generate the most negligible possible negative impact on the system. From the air traffic management point of view, this implies that air traffic controllers should be capable of effectively handling different types of RPAS operating in a nominal state but also when suffering a potential contingency. This paper aims to analyse how air traffic controllers involved in managing unmanned aircraft integration into non-segregated airspace are impacted when an unmanned vehicle suffers a contingency. Participants: Six air traffic controllers were the test subjects, complemented by one RPAS pilot and several pseudo-pilots controlling the simulated manned traffic. The project collected real-time simulation data to develop specific indicators to determine how the controllers’ workload increases while managing complex traffic scenarios, including a single RPAS. Study Method: We conducted exhaustive traffic flight simulations, recreating complex airspace scenarios, including various RPAS types and mission-oriented trajectories. The involved RPAS were subjected to two of the most relevant contingencies: loss of the command-and-control link and engine failure. The experiments were evaluated in different operational scenarios, including using autonomous communication technologies to help air traffic controllers track the RPAS operation. Findings: The results indicate that the air traffic controller’s perception and workload are not affected beyond reason by the introduction of an unmanned aircraft as a new element into the non-segregated airspace, even when that aircraft suffers a contingency. The flight-intent technology increases situational awareness, leading to more efficient and safe airspace management. Additional simulations may need to be performed to evaluate the impact on airspace capacity, safety, and workload when various unmanned vehicles are simultaneously inserted.
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Susanti, Susanti. "Pengkajian Tingkat Kelelahan Petugas Air Traffic Controller (ATC) Dalam Meberikan Pelayanan Lalu Lintas PEnerbangan di Bandara Juanda Surabaya". WARTA ARDHIA 37, nr 3 (30.09.2011): 211–22. http://dx.doi.org/10.25104/wa.v37i3.168.211-222.

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Assessment of Air Traffic Controllers (ATC) Fatigue Level in Providing flight Traffic services at Juanda International Airport Surabaya is to know how the description of Air traffic controller fatigue level in guiding services air traffic that impact on aviation safety. Assessment method used descriptive quantitative method by using Paired Sample T-Tesf method analysis, comparing the condition of fatigue before and after the ATC on duty, as well as exposure and detailed explanation based on the primary and secondary data compilation and the data have been processed. The assessment result shows that there are level of fatigue of Air Traffic Controller that significant, both of physical and psychological factors.
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Mehta, Rian, Stephen Rice i Natasha Rao. "Traveller Perceptions of Trust in Air Traffic Controllers: A Cultural Comparison between India and the United States". International Journal of Social Science Research 4, nr 1 (18.02.2016): 98. http://dx.doi.org/10.5296/ijssr.v4i1.8672.

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The aim of this research is to determine passengers’ trust in air traffic controllers, based on the age and gender of the controller. The job of an air traffic controller is difficult in terms of the physical and mental stressors involved. The retirement age for controllers was instated in an effort to avoid issues relating to lack of capabilities. Decline in trust in an aging workforce has become a trend in certain areas. Similarly, gender inequality in the workplace and the sentiment that female employees are not as capable as males is an issue experienced the world over. 376 participants from India and the United States were asked to assess their level of trust in an air traffic controller during an emergency situation. The data suggested that the American participants trusted the older controller (55 years old) more than the younger counterparts (25 years old) regardless of gender. However, the Indian participants trusted the younger controllers more than the older counterparts as long as they were male. A mediation analysis found that affect mediated the relationship for the American participants but not for the Indians. This implies that the Americans were basing their trust on emotions.
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21

Tang, Wei Zhen. "Research of Radar Controllers' Workload in Fuzzy Synthetic Evaluation Model". Advanced Materials Research 722 (lipiec 2013): 233–38. http://dx.doi.org/10.4028/www.scientific.net/amr.722.233.

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This issue aims at evaluating the radar controllers workload with Fuzzy matter-element analysis and grey relational analysis, based on every part of air traffic control work which takes services that air traffic controller offers to pilots and the radar control procedure into consideration. Focusing the result of evaluation this paper shows the relative membership grade between workloads and parts of the radar control work. The conclusion of this research helps improving controllers workload management and making the safety situation better.
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22

Ort, Markus. "Displays in air traffic control". Information Design Journal 11, nr 1 (26.09.2003): 17–31. http://dx.doi.org/10.1075/idj.11.1.04ort.

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Commercial aviation is becoming more and more important these days. From year to year there is an accelerated increase in the density of air traffic. The resulting fast growth in the flow of data between controllers and the technical systems they use, as well as that between controller and pilot, calls for new means of communication and visualization of information and interaction with it. Revised concepts for air traffic control must be applied, to deal safely with the increasing volume of traffic in the future. The main focus must be on designing an appropriate interface to support the interaction between ground and cockpit, making the communication as efficient, convenient and secure as possible. This undoubtedly goes further than just making information accessible in a digital format. Despite the importance and complexity of the subject, interdisciplinary projects to achieve this were launched only recently. However, as time goes on, more ergonomics specialists, psychologists and designers are working in this field dominated by engineers and programmers. So far, only a few cooperative projects have been undertaken between information designers, interaction designers and air traffic control specialists to create new interface solutions. This is all the more surprising since the structuring and visualization of this immense flow of data, the mapping of dynamic processes and the search for new means of communication constitute a highly interesting field. There is a strong belief that only such cooperation can lead to a coherent product, if interfaces are to be developed which can unfold the potential of the new Datalink-technology. The project described in this article was undertaken at the Design Department of the University of Applied Sciences Cologne, in cooperation with engineers from the Berlin University of Technology/ Institute of Aeronautics and Astronautics/ Section Flight Guidance and Transportation and IT-specialists and air traffic controllers from Skyguide (Zürich and Geneva). After a brief summary of the general situation in air traffic control and the work that controllers do, my aim in this article is to present a feasible interface solution for the arrival/departure sector, one of the most crucial areas of air traffic control.
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23

Barchéus, Fredrik, i Lena Mårtensson. "New Air Traffic Management Systems - Views of Air Traffic Controllers". IFAC Proceedings Volumes 36, nr 22 (wrzesień 2003): 123–27. http://dx.doi.org/10.1016/s1474-6670(17)37704-2.

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Wang, Yanjun, Rongjin Hu, Siyuan Lin, Michael Schultz i Daniel Delahaye. "The Impact of Automation on Air Traffic Controller’s Behaviors". Aerospace 8, nr 9 (13.09.2021): 260. http://dx.doi.org/10.3390/aerospace8090260.

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Air traffic controllers have to make quick decisions to keep air traffic safe. Their behaviors have a significant impact on the operation of the air traffic management (ATM) system. Automation tools have enhanced the ATM system’s capability by reducing the controller’s task-load. Much attention has been devoted to developing advanced automation in the last decade. However, less is known about the impact of automation on the behaviors of air traffic controllers. Here, we empirically tested the effects of three levels of automation—including manual, attention-guided, and automated—as well as varying traffic levels on eye movements, situation awareness and mental workload. The results showed that there are significant differences in the gaze and saccade behaviors between the attention-guided group and automated group. Traffic affected eye movements under the manual mode or under the attention-guided mode, but had no effect on eye movements under the automated mode. The results also supported the use of automation for enhancing situation awareness while reducing mental workload. Our work has potential implications for the design of automation and operation procedures.
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25

Xiang, Zheng, Wei Jun Pan i Yu Tang. "Application of Controller Pilot Data Link Communication in the Training for Air Traffic Controller". Advanced Materials Research 616-618 (grudzień 2012): 2162–65. http://dx.doi.org/10.4028/www.scientific.net/amr.616-618.2162.

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The application of Controller Pilot Data Link Communication (CPDLC) in the training for air traffic controller is investigated. CPDLC is a data link application that allows for the direct exchange of text-based messages between a controller and a pilot. It greatly improves communication capabilities compared to traditional voice communication, in terms of reducing communication errors and pilot workload, improving the efficiency of airspace management and providing economic benefits. As traffic volume in the airspace becomes saturated, it is necessary to adopt CPDLC as the primary communication method and air traffic controllers should be trained accordingly. In the presented work, the features of CPDLC are introduced as well as the structure of CPDLC system is illustrated, and a novel framework for training air traffic controller with CPDLC system is proposed. It is seen that air traffic controller can be trained with lower workload, fewer mistakes and more flexibility using CPDLC system.
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26

ZELENSKA, Liliia, i Svitlana TYMCHENKO. "DISTANCE PROFESSIONALLY ORIENTED ENGLISH EDUCATION OF THE FUTURE AIR TRAFFIC CONTROLLERS: SYNCHRONOUS AND ASYNCHRONOUS COMMUNICATION". Scientific Bulletin of Flight Academy. Section: Pedagogical Sciences 13 (2023): 228–33. http://dx.doi.org/10.33251/2522-1477-2023-13-228-233.

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The purpose of this study is to disclose synchronous and asynchronous means of distance professionally oriented English education of future air traffic controllers, which is considered to be ones of the main ways to organize an effective organization of foreign language training of future air traffic controllers. We have come to conclusion that by means of the most modern tools for synchronous and asynchronous communication, the interactivity and formation of foreign language communicative competence of the future air traffic controllers have been increased. Key words: asynchronous communication, aviation specialist, distance education, foreign language, synchronous communication.
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27

Ohneiser, Oliver, Marcus Biella, Axel Schmugler i Matt Wallace. "Operational Feasibility Analysis of the Multimodal Controller Working Position “TriControl”". Aerospace 7, nr 2 (20.02.2020): 15. http://dx.doi.org/10.3390/aerospace7020015.

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Current Air Traffic Controller working positions (CWPs) are reaching their capacity owing to increasing levels of air traffic. The multimodal CWP prototype TriControl combines automatic speech recognition, multitouch gestures, and eye-tracking, aiming for more natural and improved human interaction with air traffic control systems. However, the prototype has not yet undergone systematic evaluation with respect to feasibility. This paper evaluates the operational feasibility, focusing on the system usability of the approach CWP TriControl and its fulfillment of operational requirements. Fourteen controllers took part in a simulation study to evaluate the TriControl concept. The active approach controllers among the group of participants served as the main core target subgroup. The ratings of all controllers in the TriControl assessment were, on average, generally in slight agreement, with just a few showing statistical significance. However, the active approach controllers performed better and rated the system much more positively. The active approach controllers were strongly positive regarding the system usability and acceptance of this early-stage prototype. Particularly, ease of use, user-friendliness, and learnability were perceived very positively. Overall, they were also satisfied with the command input procedure, and would use it for their daily work. Thus, the participating controllers encourage further enhancements to be made to TriControl.
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Erkhova, M. V. "THE STUDY OF COMMUNICATIVE TENDENCY TO AGGRESSION FROM AIR TRAFFIC CONTROLLERS". Vestnik Universiteta, nr 2 (3.04.2021): 181–86. http://dx.doi.org/10.26425/1816-4277-2021-2-181-186.

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The paper presents the results of the study of various forms of communicative aggressiveness of cadets - air traffic controllers and active air traffic controllers according to the questionnaire of V. V. Boyko. The article substantiates the relevance of studying communicative aggressiveness as a professional destruction of an air traffic control specialist. The author reveals the most characteristic forms of communicative aggressiveness of air traffic controllers and the consequences of their manifestation in professional activity. The study gives a comparative analysis of the severity of the main forms of communicative aggressiveness in both groups of respondents. The paper reveals a tendency to expand the forms of communicative aggressiveness of active air traffic controllers in comparison with cadets receiving appropriate education. The article indicates the forms of prevention of this personality trait in the conditions of obtaining higher professional education by cadets.
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Di Mascio, Paola. "Entry Count vs Occupancy Count to assess sector capacity with Fast Time Simulation". European Transport/Trasporti Europei, nr 95 (grudzień 2023): 1–16. http://dx.doi.org/10.48295/et.2023.95.3.

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An air traffic controller should manage aircraft movements per hour to ensure the safety and efficiency of the traffic system. This study proposed an innovative methodology to estimate the air traffic controllers’ workload through sector occupancy. Starting with a model for the workload of sector controllers designed by Eurocontrol for tower controllers, the authors defined a taskload model from real audio that occurred in an examined Terminal Control Area (TMA). Moreover, trombones have been implemented to sequence arrival flows in the simulated TMA. Therefore, an airside model has been reproduced using Fast Time Simulation software, and its capacity has been calculated in terms of occupancy due to approaching movements. The results permit to evaluate the impact of infrastructural and operative modifications on the sector capacity in terms of hourly entry count and occupancy. Total and maximum occupancy values have been deepened to identify the best predictive factor of controllers’ workload and to manage the airspace configuration.
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30

Weitzman, Donald O. "Identifying Information Requirements for Air Traffic Control Problem Solving". Proceedings of the Human Factors and Ergonomics Society Annual Meeting 37, nr 1 (październik 1993): 103–7. http://dx.doi.org/10.1177/154193129303700125.

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One of the most important questions facing developers of “human-centered” automation in air traffic control (ATC) is what and how much information does an ATC controller need to take an appropriate action or to make an appropriate decision, especially those with potentially catastrophic failure modes. To obtain such information one must develop a methodology that can be used to evaluate different information attributes and thereby collect data regarding what attributes the most experienced ATC controllers consider most/least important for decision making. A combination of methodologies for evaluating a set of information attributes required to identify and resolve aircraft conflicts and most importantly, specifying the interrelationships between these attributes for ATC problem solving is described. Eighteen attributes were chosen which covered those elements of information deemed most important in conflict identification and resolution and which reflected the thinking of a cross section of experienced ATC controllers. Multidimensional scaling (MDS) and rank-ordering techniques were used to determine the relative importance and interrelationships between attributes. The MDS and ordering results were then integrated into a unified conceptual framework. This framework reflected the importance of each attribute and thus, specified the way ATC controllers think about identifying and resolving conflicts. These results represent a step toward developing an empirical knowledge base for understanding the cognitive processes brought into action by controllers and also becomes a reference point for designing effective displays and decision support systems for ATC automation and to predict their value.
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Ribas, Valdenilson Ribeiro, Hugo André de Lima Martins, Gutemberg Guerra Amorim, Renata de Melo Guerra Ribas, Cláudia Ângela Vilela de Almeida, Valéria Ribeiro Ribas, Carlos Augusto Carvalho de Vasconcelos, Murilo Duarte Costa Lima, Everton Botelho Sougey i Raul Manhães de Castro. "Air traffic control activity increases attention capacity in air traffic controllers". Dementia & Neuropsychologia 4, nr 3 (wrzesień 2010): 250–55. http://dx.doi.org/10.1590/s1980-57642010dn40300015.

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Abstract Air traffic controllers simultaneously develop complex and multiple tasks in the course of their activities. In this context, concern is raised over the high level of attention needed by these professionals which can ultimately be affected by stress and fatigue. Objectives: The objective of this study was to assess attention level in air traffic controllers (ATCo). Methods: 45 flight protection professionals were evaluated, comprising 30 ATCo, subdivided into ATCo with ten or more years in the profession (ATCo³10, n=15) and ATCo with less than ten years in the profession (ATCo <10, n=15) and 15 aeronautical information services operators (AIS), subdivided into AIS with ten years or more in the profession (AIS³10, n=8) and AIS with less than ten years in the profession (AIS <10, n=7), who were included as the control group. The digit symbol, d2 (the individual marks the letter d on a specific form containing 14 lines with 47 letters in each, maintaining focus on letter d followed by two dashes), forward digit span, backward digit span and PASAT (paced auditory serial addition test) attention tests were used. Kruskal-Wallis was used and data expressed as Median (Minimum and Maximum) with p<0.05. Results: The ATCo³10 presented greater focus of attention, sustained attention, mental manipulation and resistance to interference capacity compared to the AIS³10. Comparison of ATCo³10 to the AIS<10 showed they presented only greater resistance to interference, and when compared to the ATCo<10 presented lower focus. Conclusions: The air traffic control activity after ten years may be associated with a high level of attention.
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Ulfah, Nurul, i Elisabeth Endang Prokosawati. "Analisis Stress Kerja Petugas Air Traffic Controller Terhadap Tingkat Keselamatan Penerbangan di Bandar udara Sultan Muhammad salahuddin Bima, Nusa Tenggara Barat". Reslaj : Religion Education Social Laa Roiba Journal 4, nr 5 (7.03.2022): 1291–97. http://dx.doi.org/10.47467/reslaj.v4i5.1109.

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An air traffic controller (ATC) is one of the jobs with the highest job demands. The safety of the soul is a mental burden that must be borne by each air traffic controller officer. Sultan Muhammad Salahuddin Bima Airport is in charge of providing air traffic guidance services. Guide the pilot from the aircraft's start in the apron, taxi, takeoff, and landing. This study aims to find out if there is work Stresss felt by air traffic controller officers and to gauge the level of flight safety at Sultan Muhammad Salahuddin Bima Airport. This research uses qualitative methods with descriptive qualitative research types. Data collection for this study was conducted at Perum LPPNPI AirNav Indonesia Bima Auxiliary Branch. The study used data from documentation, live observations, and interviews conducted with senior air traffic controllers and junior air traffic controllers. Data analysis techniques use data organizing, data management, data verification and interpretation, and inference. The results of this study showed that there was work stress felt by the air traffic controller officer of Bima Auxiliary Branch. The distance between the Stresss felt in doing the work by the air traffic controller officer is very clearly visible. This is in view of the surrounding environmental conditions that are directly adjacent to the livelihood area of the surrounding population (pond). In addition, Sultan Salahuddin Bima Airport is undergoing reconstruction so that many shocks are felt while inside the tower due to heavy equipment and passing trucks. The results of this study also showed that the level of flight safety at Sultan Muhammad Salahuddin Bima Airport is relatively safe, considering the rare occurrence of accidents and serious incidents. Keywords : air traffic controller, work Stress, flight safety, Sultan Muhammad Salahuddin Bima Airport. Air Traffic Controller (ATC) merupakan salah satu pekerjaan yang memiliki tuntutan kerja tinggi. Tanggung jawab terhadap keselamatan jiwa merupakan beban mental tersendiri yang harus dipikul oleh tiap-tiap petugas Air Traffic Controller. Air Traffic Controller Bandar Udara Sultan Muhammad Salahuddin Bima bertugas memberikan pelayanan pemanduan lalu lintas udara. Memandu pilot mulai dari pesawat start di apron, taxi, take off sampai landing. Penelitian ini bertujuan untuk mengetahui apakah terdapat stress kerja yang dirasakan oleh petugas Air Traffic Controller dan untuk mengetahui tinggkat keselamatan penerbangan di Bandar Udara Sultan Muhammad Salahuddin Bima. Penelitian ini menggunakan metode kualitatif dengan jenis penelitian kualitatif deskriptif. Pengumpulan data pada penelitian ini dilakukan di Perum LPPNPI AirNav Indonesia Cabang Pembantu Bima. Penelitian ini mengambil data dari dokumentasi, observasi secara langsung, dan wawancara yang dilakukan bersama Senior Air Traffic Controller dan Junior Air traffic Controller. Teknik analisis data menggunakan pengorganisasian data, pengelolaan data, verifikasi dan penafsiran data, dan pengambian kesimpulan. Hasil dari penelitian ini menunjukkan bahwa terdapat stress kerja yang dirasakan oleh petugas Air Traffic Controller Cabang Pembantu Bima. Stress keja yang dirasakan dalam melakukan pekerjaan oleh petugas Air Traffic Controller sangat terlihat jelas. Hal ini ditinjau dari kondisi lingkungan sekitar yang berbatasan langsung dengan kawasan mata pencaharian penduduk sekitar (tambak) selain itu juga Bandara Sultan Salahuddin Bima sedang melakukan rekonstruksi sehingga banyak guncangan-guncangan yang dirasakan saat berada di dalam tower karena alat berat maupun truk yang lewat. Hasil penelitian ini juga menunjukkan bahwa tingkat keselamatan penerbangan di Bandar Udara Sultan Muhammad Salahuddin Bima tergolong aman, mengingat jarang terjadinya accident dan serious insident. Kata Kunci : Air Traffic Controller, Stress kerja, keselamatan penerbangan, dan Bandar Udara Sultan Muhammad Salahuddin Bima.
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33

Viswanathan, Anamika Pramod, i Kamalraj R. "Harnessing Automation and IIoT in Air Traffic Control for Advanced Efficiency and Safety". International Journal of Multidisciplinary Research in Science, Engineering and Technology 7, nr 05 (17.05.2024): 9979–84. http://dx.doi.org/10.15680/ijmrset.2024.0705065.

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The combination of automation and Industrial Internet of Things (IIoT) technology has transformed air traffic control (ATC), improving efficiency and safety in aviation. This article investigates the varied influence of automation and IIoT on ATC operations, emphasizing their importance in maximizing airspace use, boosting situational awareness, and limiting operational hazards. The advent of automatic flight data processing, radar surveillance, and automated decision-support technologies has reduced controller workload and increased operational efficiency in ATC. IIoT sensors and devices enable ATC systems to integrate real-time data on aircraft positions, weather, and runway status, allowing controllers to make more informed decisions and manage air traffic flow. Finally, automation and IIoT have evolved into critical tools for upgrading air traffic control, assisting controllers in managing airspace congestion, optimizing operational performance and safely and quick, efficient traffic movement. This study examines how automation and IIoT alter ATC operations, resulting in a more efficient, robust, and sustainable aviation environment. Keywords— Industrial Internet of Things (IIoT), Air Traffic Control (ATC), Automation, Operational Hazards, Radar surveillance, IoT sensors, Aviation environment.
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34

HERASYMENKO, Liudmyla, Olha PIDLUBNA i Iryna KULISH. "INNOVATIVE APPROACHES TO PROFESSIONAL COMMUNICATION TRAINING IN AVIATION ENGLISH COURSE". Scientific Bulletin of Flight Academy. Section: Pedagogical Sciences 13 (2023): 204–11. http://dx.doi.org/10.33251/2522-1477-2023-13-204-211.

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The article describes the peculiarities of professional communication between pilots and air traffic controllers and presents new approaches to its training. Developing communication skills is an important element for future pilots and air traffic controllers’ training due to the significant role of the linguistic factor. The main methods of professional communication training are described: interactive, problem-based, project-based, and scenario methods. Key words: professional communication, aviation specialists’ training, pilots, air traffic controllers, radio exchanges, phraseology, methods.
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35

Makara-Studzińska, Marta, Maciej Załuski, Paweł Jagielski, Dorota Wójcik-Małek i Michał Szelepajło. "An Exploration of Perceived Stress, Burnout Syndrome, and Self-Efficacy in a Group of Polish Air Traffic Controllers and Maritime Navigators: Similarities and Differences". International Journal of Environmental Research and Public Health 18, nr 1 (23.12.2020): 53. http://dx.doi.org/10.3390/ijerph18010053.

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Background: This cross-sectional study aimed to assess the level of perceived stress and occupational burnout in groups of Polish maritime navigators and air traffic controllers. The study was part of research into occupational groups regarded as equally emotionally burdened. We tested the usability of a model linking occupational burnout, perceived stress, and seniority. Methods: The set of questionnaires, including the link burnout questionnaire, perceived stress scale—10, and generalized self-efficacy scale were distributed to 54 maritime navigators and 88 air traffic controllers (rate of return: 18–56%). Spearman’s rho, χ2 test, the Mann–Whitney U test, Cohen’s d and Hedge’s g coefficients, linear regression, and F statistic were used. Results: The assumption that persons employed in occupations with the special professional requirements as air traffic controllers and maritime navigator with a risk of strong, chronic emotional overload evaluate their life situation as less stressful than other employees was confirmed. A higher level of occupational burnout was observed in groups of controllers and navigators compared to an equally emotionally burdening occupational group of Polish firefighters, but not Polish psychiatrists. The research groups differed regarding the source of stress: fear of helplessness in the air traffic controller group and inefficacy in overcoming adversities in the maritime navigators. Maritime navigators reported a higher level of occupational burnout, deterioration of relations with coworkers, and disappointment with their work compared to the air traffic controllers. Conclusions: The results showed differences in factors linked to workplace demands and the personal predispositions of employees, and the role these may play in mutual relations between occupational burnout, life situation evaluation, and personal resources. We postulate that the level of perceived stress should be taken into account in the studies of occupational burnout syndrome.
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Rantanen, Esa M., Jason S. McCarley i Xidong Xu. "The Impact of Communication Delays on Air Traffic Controllers' Vectoring Performance". Proceedings of the Human Factors and Ergonomics Society Annual Meeting 46, nr 1 (wrzesień 2002): 56–60. http://dx.doi.org/10.1177/154193120204600112.

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An experiment was conducted to investigate the impact of communication delays in the pilot—controller communication loop on air traffic controllers' performance and workload. Four levels of constant systemic audio delay (AD), 150, 250 ms, 350 ms, and 1,000 ms, and two levels of variable pilot delay (PD), zero delay and realistic delay, were employed. Vectoring accuracy and the controller's final turn initiation served as dependent variables. Subjective workload was measured by the NASA-TLX workload index. Eight subjects proficient in the task participated in the experiment. Random PD had significant effects on both vectoring accuracy and final turn initiation; accuracy was reduced and initiation times were earlier when PD was added. However, data showed no effect of AD on vectoring accuracy, and no evidence of compensatory strategies in response to increasing AD levels. Results suggest that variability in the subjects' turn initiation effectively masked the impact of even the longest AD of 1,000 ms on vectoring accuracy. The NASA-TLX showed no effect of AD on workload in either PD condition.
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37

Li, Fengbo, Jingjuan Sun i Nan Wu. "Evaluation of Air Traffic Control Ability Based on Fuzzy Theory and Multiple Evaluation Model". Advances in Computer and Engineering Technology Research 1, nr 2 (18.04.2024): 151. http://dx.doi.org/10.61935/acetr.2.1.2024.p151.

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This paper constructs the structural model of the system of air traffic controllers' comprehensive ability evaluation. The use of analytic hierarchy process to determine the weight of various indicators should have weight values. The construction of the controller comprehensive capacity assessment model, fuzzy comprehensive evaluation method can be used to weigh matrix and membership matrix corresponding transformation, and then determine the comprehensive capacity of the controller to evaluate the value. In the assessment process, the advantages of various methods are combined, enabling the comprehensive evaluation of the comprehensive capacity of the controller, making the results tend to be reasonable. The research shows that the evaluation results made by this method can provide decision-making basis for aviation safety management at all levels. Using the multiple evaluation model, the controller’s comprehensive ability evaluation model is established to evaluate the comprehensive ability of the controller.
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38

Estrova, Sabina. "PSYCHOLINGUISTIC ASPECTS OF LANGUAGE OF AIR TRAFFIC CONTROL INSTRUCTORS". Scientific Works 91, nr 1 (3.06.2024): 255–59. http://dx.doi.org/10.69682/azrt.2024.91(1).255-259.

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The purpose of the study is to identify the personality traits of current air traffic controllers-instructors through psycholinguistic analysis of their speech during communication with trainee air traffic controllers during the training process.
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39

David, Hugh. "Measures of Stress/Strain on Air Traffic Controllers in Simulated Air Traffic Control". Proceedings of the Human Factors and Ergonomics Society Annual Meeting 44, nr 37 (lipiec 2000): 680. http://dx.doi.org/10.1177/154193120004403737.

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This poster summarises, in symbolic form, thirty years of experience at the EUROCONTROL Experimental Centre (EEC) in the assessment of the workload placed on controllers, Stress (= Ss) and their reactions to stress, Strain (= St). The accompanying pamphlets go into more detail about the specific techniques. See also the EUROCONTROL Experimental Centre Website “ www.eurocontrol.fr ”.
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40

Paielli, Russell A., Heinz Erzberger, Danny Chiu i Karen R. Heere. "Tactical Conflict Alerting Aid for Air Traffic Controllers". Journal of Guidance, Control, and Dynamics 32, nr 1 (styczeń 2009): 184–93. http://dx.doi.org/10.2514/1.36449.

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41

Pushparaj, Kiranraj, Sameer Alam, Vimalan Vijayaragavan, Balázs Gulyás i Vu N. Duong. "Comparing the Emotional and Cognitive Components of Initial Trust Formation in Air Traffic Controller-Autonomy Teams". Proceedings of the Human Factors and Ergonomics Society Annual Meeting 66, nr 1 (wrzesień 2022): 167–71. http://dx.doi.org/10.1177/1071181322661053.

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The use of intelligent decision aids in Air Traffic Management is recommended to manage the exponential rise in global air traffic. Consequently, trust, which is one of the main drivers of how Air Traffic Controllers use such decision aids, has become an important area of research. It has been suggested that there is a strong emotional influence in the formation of Human-Human Trust, and it is unclear if this paradigm is valid for Human-Autonomy Trust. The extent of the cognitive and emotional components in the initial trust relationship between Air Traffic Controllers and a simulated conflict detection autonomous decision aid was examined with the use of functional Magnetic Resonance Imaging. The results confirmed that the emotional component showed higher activation than the cognitive component for the initial formation of trust between Air Traffic Controllers and autonomous decision aids.
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42

Paramasivam, Shamala. "Rapport management in air traffic control in Malaysian aviation discourse". Journal of Asian Pacific Communication 21, nr 1 (16.03.2011): 77–96. http://dx.doi.org/10.1075/japc.21.1.05par.

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Oral communication is documented as the weakest link in air traffic control interactions and one of the primary causes of aviation accidents and incidents. The language of air traffic control communication is characterised by the use of prescribed phraseologies, and when these are missing, plain language becomes a dominant feature. During plain language use mitigation is recorded as a feature of communication and described as an attribute of communication in crews classified as high in safety performance. The present study departs from this observation and seeks to examine the linguistic features for rapport management in air traffic control in non-routine situations in the Malaysian context. Managing the pilot–controller relationship is categorised as one of the dominant communicative functions in air traffic control and a category that is associated with the use of politeness markers. An examination of the language functions in this category and their associated forms vis-à-vis features of politeness are considered useful for training in air traffic communication. Pragmatics is used in this study as the approach to discourse analysis and Spencer-Oatey’s (2000b) understanding of politeness as ‘rapport management’ is employed as the framework for data analysis. The study draws on both audio-recordings of radiotelephony communication in role-play situations involving expert Malaysian controllers taking on roles as pilot and controller, as well as transcripts of real-life radiotelephony communication between Malaysian controllers and international pilots. The findings show that the interactions are primarily oriented to rapport-maintenance. The linguistic devices for rapport management include justifications, terms of address, conventionally polite expressions such as ‘please’, modals, and conditional language use. Rapport management is shown to help foster shared mindfulness and team thinking between controllers and pilots.
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43

Cocchioni, M., S. Bonelli, C. Westin, C. Borst, M. Bang i B. Hilburn. "Learning for Air Traffic Management: guidelines for future AI systems". Journal of Physics: Conference Series 2526, nr 1 (1.06.2023): 012105. http://dx.doi.org/10.1088/1742-6596/2526/1/012105.

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Abstract The SESAR-funded Modern ATM via Human / Automation Learning Optimisation (MAHALO) project recently completed two years of technical work exploring the human performance impacts of AI and Machine Learning (ML), as applied to enroute ATC conflict detection and resolution (CD&R). It first developed a hybrid ML CD&R capability, along with a realtime simulation platform and experimental User Interface. After a series of development trials, the project culminated in a pair of field studies (i.e., human-in-the-loop trials) across two EU countries, with a total of 35 operational air traffic controllers. In each of these two field studies, controller behaviour was first captured in a pre-test phase, and used to train the ML system. Subsequent main experiment trials then experimentally manipulated within controllers both Conformance (as either a personalised-, group average-, or optimized model) and Transparency (as ether a baseline vector depiction, an enhanced graphical diagram, or a diagram-plus-text presentation). The proposed paper presents guidelines on the design and implementation of ML systems in Air Traffic Control, derived from the results and lesson learned from the Simulations, as well as the qualitative feedback received from the controllers themselves.
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Fujino, Mitsuki, Jieun Lee, Toshiaki Hirano, Yuichi Saito i Makoto Itoh. "Comparison of SAGAT and SPAM for Seeking Effective Way to Evaluate Situation Awareness and Workload During Air Traffic Control Task". Proceedings of the Human Factors and Ergonomics Society Annual Meeting 64, nr 1 (grudzień 2020): 1836–40. http://dx.doi.org/10.1177/1071181320641442.

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Evaluation of air traffic controller’s situation awareness (SA) is becoming important for air traffic management with the growth of air traffic. This study compared two SA evaluation methods: Situation Awareness Global Assessment Technique (SAGAT) and Situation Present Assessment Method (SPAM) to understand how these techniques affect controllers’ predictability in different traffic density settings. Twenty students undertook simple air traffic control simulations by using both techniques. We investigated how these techniques affect their workload with Subjective Workload Assessment Technique (SWAT) and NASA-TLX. SWAT scores showed that high traffic density increased participants’ workload, and extra workload was posed right after answering SA queries. NASA-TLX scores were larger when SAGAT was used than when SPAM was used throughout the simulation. We found that the workload with SAGAT interferes with main tasks more than that of SPAM. The results of query scores suggested that SPAM is more predictive to the assessment of the controller’s SA.
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Bongo, Miriam F., i Rosemary R. Seva. "Evaluating the Performance-Shaping Factors of Air Traffic Controllers Using Fuzzy DEMATEL and Fuzzy BWM Approach". Aerospace 10, nr 3 (6.03.2023): 252. http://dx.doi.org/10.3390/aerospace10030252.

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In the air traffic management domain, a set of performance-shaping factors are defined to characterize how such factors influence the overall performance of air traffic controllers. While it is worth understanding the nature of these factors, including their priority for policymaking and strategy implementation, no research in the extant literature has conducted an in-depth investigation of this matter. Therefore, this paper aims to explore the performance-shaping factors of air traffic controllers by using fuzzy DEMATEL and fuzzy BWM—such methodologies in the classification of factors as well as their corresponding priority vector. As an illustration, a case study in the Mactan Control Tower of the Civil Aviation Authority of the Philippines (CAAP) is conducted. The key results of the hybrid methodology showed that causal factors are ‘situation awareness,’ ‘communication,’ ‘teamwork,’ ‘vigilance,’ ‘and ‘attention.’ Effect factors are ‘workload,’ ‘trust,’ ‘fatigue,’ and ‘stress.’ Furthermore, ‘communication’ is found to be of the highest priority among other factors. The results can provide relevant insights to the decision-makers of air traffic management in formulating programs and strategies related to the improvement of air traffic controllers’ performance. Note, however, that the study is limited to identifying the inherent characteristics of the factors and their priority ranking; specific plans of action for improving the performance of air traffic controllers are not provided. As a future research direction, the inputs obtained in this paper can pave the way to a more in-depth analysis of improving the performance of air traffic controllers.
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Socha, Vladimír, Lenka Hanáková, Viktor Valenta, Luboš Socha, Richard Ábela, Stanislav Kušmírek, Terézia Pilmannová i Jan Tecl. "Workload assessment of air traffic controllers". Transportation Research Procedia 51 (2020): 243–51. http://dx.doi.org/10.1016/j.trpro.2020.11.027.

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AGOGINO, ADRIAN, i KAGAN TUMER. "LEARNING INDIRECT ACTIONS IN COMPLEX DOMAINS: ACTION SUGGESTIONS FOR AIR TRAFFIC CONTROL". Advances in Complex Systems 12, nr 04n05 (sierpień 2009): 493–512. http://dx.doi.org/10.1142/s0219525909002283.

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Providing intelligent algorithms to manage the ever-increasing flow of air traffic is critical to the efficiency and economic viability of air transportation systems. Yet, current automated solutions leave existing human controllers "out of the loop" rendering the potential solutions both technically dangerous (e.g. inability to react to suddenly developing conditions) and politically charged (e.g. role of air traffic controllers in a fully automated system). Instead, this paper outlines a distributed agent-based solution where agents provide suggestions to human controllers. Though conceptually pleasing, this approach introduces two critical research issues. First, the agent actions are now filtered through interactions with other agents, human controllers and the environment before leading to a system state. This indirect action-to-effect process creates a complex learning problem. Second, even in the best case, not all air traffic controllers will be willing or able to follow the agents' suggestions. This partial participation effect will require the system to be robust to the number of controllers that follow the agent suggestions. In this paper, we present an agent reward structure that allows agents to learn good actions in this indirect environment, and explore the ability of those suggestion agents to achieve good system level performance. We present a series of experiments based on real historical air traffic data combined with simulation of air traffic flow around the New York city area. Results show that the agents can improve system-wide performance by up to 20% over that of human controllers alone, and that these results degrade gracefully when the number of human controllers that follow the agents' suggestions declines.
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Su, Te-Jen, Kun-Liang Lo, Feng-Chun Lee i Yuan-Hsiu Chang. "Aircraft approaching service of terminal control based on fuzzy control". International Journal of Modern Physics B 34, nr 22n24 (14.08.2020): 2040142. http://dx.doi.org/10.1142/s0217979220401426.

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Aircraft approaching is the most dangerous phase in every complete flight. To solve the pressure of air traffic controllers and the landings delayed problems caused by the huge air traffic flow in Terminal Control Area (TCA), an automatic Air Traffic Control (ATC) instructions system is initially designed in this paper. It applies the fuzzy theory to make instant and appropriate decisions which can be transmitted via Controller-Pilot Datalink Communications (CPDLC). By means of the designed system, the decision-making time can be saved and the human factors can be reduced to avoid the flight accidents and further delays in aircraft approaching.
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Di Mascio, Paola, Riccardo Carrara, Luca Frasacco, Eleonora Luciano, Andrea Ponziani i Laura Moretti. "How the Tower Air Traffic Controller Workload Influences the Capacity in a Complex Three-Runway Airport". International Journal of Environmental Research and Public Health 18, nr 6 (10.03.2021): 2807. http://dx.doi.org/10.3390/ijerph18062807.

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Air traffic controllers aim to optimize airport capacity, that is to increase the number of aircraft movements per hour maintaining a limited delay. There are several definitions of capacity, which depend on the considered airport element. This study focused on the development of a method that allows evaluating the impact of tower air traffic controllers’ workload on airport capacity. It adapts a model for the workload of sector controllers designed by Eurocontrol to tower controllers and tests it on a heavily busy international airport. In order to collect controllers’ working times, a campaign of data collection has been carried out from the radio frequency occupation. The results allowed us to extrapolate the hourly percentage of work of the various tower controllers using a fast-time simulation software. By imposing an hourly working threshold on tower air traffic controllers, it was possible to obtain a maximum number of manageable aircraft, which was compared with the airside capacity of the airport. The results show that the maximum traffic manageable from the airside would produce unacceptable workload for tower controllers, highlighting the link between airport capacity and the human component.
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Pan, Wei Jun, Dan Wu i Na Lu. "The Impact of Plateau Airport's Environment on Air Traffic Controller's Situation Awareness". Advanced Materials Research 779-780 (wrzesień 2013): 903–7. http://dx.doi.org/10.4028/www.scientific.net/amr.779-780.903.

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The operation of plateau airport is the major problem for the development of China civil aviation transportation. Situation awareness (SA) research is of great importance to the improvement of air traffic controllers training and air traffic safety of plateau airport. First of all, the concept of SA as well as SA assessment methods was introduced in this paper. According to the summation of plateau airport situation, the impact of exposure to plateau environment on controllers SA was analyzed in details. Finally, it reveals what the trend of research on air traffic controllers SA is and what the core problems to be solved are.
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