Gotowa bibliografia na temat „Activating corporate engagement”

Brand activation is a corporation's endeavor to look deeper into what's in the brand, strategy and position of the brand. A new approach to brand activation by maximizing the range of relevant assets through product and service, employees, identity and communication combined with experiential marketing through sense, feel, think, act, relate, is considered highly effective in achieving corporate brand because it emphasizes the differentiation of competitors. This study aimed to find out how the achievement of corporate brand through brand activation experiential marketing conducted by Clinical Laboratory with the object of PT. Prodia Widyahusada Tbk. This descriptive case study study obtained data through interviews and observations. This research finds the fact that companies do brand activation to achieve corporate brand is holistic to maximize brand in competitive competition, but to create experiential marketing, company can emphasize certain points in accordance with objectives desired by company. At the same time, denial of Schmitt's theory of surprise is the most important, in contrast to that done in the research object that sense and feel are the strongest according to the needs or goals of the company's customers. Utilization of brand activation experiential marketing can create trust, engagement, loyalty, acquisition, share, differentiator with competitors and lead to the achievement of a corporate brand of reputation.berbagai hal yang ada di dalam brand, strategi dan posisi dari brand tersebut. Pendekatan baru terhadap brand activation dengan memaksimalkan berbagai asset yang relevan melalui product and service, employees, identity dan communication dipadu dengan experiential marketing melalui sense, feel, think, act, relate, dinilai sangat efektif untuk mencapai brand corporate karena lebih menekankan differensiasi terhadap kompetitor. Penelitian ini ditujukan untuk mengetahui bagaimana pencapaian brand corporate melalui brand activation experiential marketing yang dilakukan oleh Laboratorium Klinik dengan objek PT. Prodia Widyahusada Tbk. Penelitian dengan metode studi kasus deskriptif ini memperoleh data melalui wawancara dan pengamatan. Penelitian ini menemukan fakta bahwa perusahaan melakukan brand activation untuk mencapai brand corporate dilakukan secara holistic untuk memaksimalkan brand di persaingan kompetitif, namun untuk menciptakan experiential marketing, perusahaan dapat menekankan poin-poin tertentu sesuai dengan tujuan yang diinginkan oleh perusahaan. Sekaligus bantahan terhadap teori Schmitt yang menyatakan kejutan (think) adalah yang paling penting, berbeda dengan yang dilakukan di objek penelitian bahwa sense dan feel adalah yang paling kuat sesuai dengan kebutuhan atau sasaran pelanggan perusahaan. Pemanfaatan brand activation experiential marketing dapat menciptakan kepercayaan, engagement, loyalitas, akuisisi, share, pembeda dengan kompetitor dan bermuara pada pencapaian brand corporate berupa reputasi.

Abstract The 2019 Gojek Logo Brand Activation Experiential Analysis. On rebranding of Gojek brand, brand activation with an experiential marketing approach is deemed necessary to improve service quality. Gojek tries to improve the quality by updating and expanding its services. As of there was the creation of a new logo design in 2019 with the aim of reintroducing the new Gojek company image. The strategy carried out by Gojek is included in corporate visual, which is changing the identity to interpret changes in the corporate message to its users. This research is qualitative research with a case study research design which uses an experiential marketing approach method which aims to determine the achievement of corporate brands through brand activation. The results show that experiential marketing creates opportunities for Gojek application users to get emotional and rational experiences.Keywords: logo, corporate brand, brand activation, experiential marketing AbstrakAnalisis Brand Activation Experiential Logo Gojek Tahun 2019. Dalam perubahan baru pada brand Gojek, brand activation dengan pendekatan experiential marketing dirasa perlu dalam meningkatkan mutu layanan. Perubahan logo dilakukan dengan tujuan menciptakan engagement, loyalitas dan reputasi baik dalam masyarakat. Gojek adalah sebuah aplikasi daring yang menawarkan layanan transportasi. Gojek berusaha meningkatkan kualitas dengan memperbaharui dan memperluas layanannya sehingga terjadi penciptaan sebuah desain logo baru pada tahun 2019 dengan tujuan memperkenalkan kembali perusahaan Gojek citra yang baru. Gojek melakukan strategi dalam corporate visual, dengan mengubah identitas dalam bentuk logo untuk memaknai perubahan pesan coorporate kepada penggunanya. Penelitian ini merupakan penelitian kualitatif dengan desain penelitian studi kasus yang menggunakan metode pendekatan experiential marketing dengan tujuan mengetahui pencapaian corporate brand melalui brand activation. Hasil penelitian menunjukkan bahwa experiential marketing memunculkan peluang bagi pengguna aplikasi Gojek dalam mendapatkan pengalaman emosional dan rasional.Kata kunci: logo, corporate brand, brand activation, experiential marketing

BACKGROUND: With the social environment requirements for innovation and creativity, requirements for enterprises’ innovation and creativity are also higher. However, research on the working pressure and innovation behavior of enterprise managers is rare. OBJECTIVE: To explore the relationship between the working pressure of managers and creative organizational behavior, provide a reference for the development of corporate innovation activities, thereby improving corporate organizational creativity. METHODS: Managers in enterprises under social networks’ background are selected as research objects to study the relationship between their working pressure and creative organizational behavior. First, the theory of pressure cognition activation is elaborated. The challenge pressure, hindrance pressure, and organizational creativity are selected as the basis, and the reliability and validity of the corresponding scale tools are analyzed and tested. Second, based on the relationship among challenging working pressure, hindrance working pressure, and organizational, creative behavior activities, two hypotheses are proposed, which are expressed as Hypothesis 1 and Hypothesis 2, respectively. Finally, according to the managerial working pressure in organizational, creative behavioral activities, two kinds of hypotheses are proposed, which are represented by Hypothesis 3 and Hypothesis 4, respectively. RESULTS: The results show: The selected scale tools have good reliability and validity. The Cronbach’s Alpha reliability coefficients corresponding to challenge pressure, hindrance pressure, and organizational, creative behavior activities are all above 0.85. The challenge pressure has a significantly positive impact on organizational creativity (P < 0.01), while the hindrance pressure has a significantly negative impact on organizational creativity (P < 0.01); therefore, Hypothesis 1 and Hypothesis 2 are verified. The organizational support for creative behavior activities has a dual adjustment impact. In addition to negatively regulating the positive path of managers’ working pressure on work engagement, organizational support also positively regulates the positive path of managers’ work engagement on organizational creativity. Therefore, Hypothesis 3 and Hypothesis 4 are verified. CONCLUSIONS: The above results provide a theoretical reference for a profound understanding of the relationship between working pressure and creative behavior and the improvement of the creative ability of enterprises.

COVID-19 has impacted not only human lives, but also business organisations. The repercussions of the pandemic on global businesses include sustaining the value of a firm that could benefit stakeholders, such as the challenge for sponsored properties to attain sponsorship through a period of financial struggles and the capacity of a sponsor to provide it. It is imperative for business-to-business (B2B) communities to evaluate criteria and risks of sponsorship to instil public trust and consequently result in value creation for firms. At the same time, the role of the media is pivotal to create visibility of this partnership and achieve set sponsorship aims. With that said, the objective of this study is to explore the role of sponsorship decision making by Malaysian organisations during the pandemic and how the media have strengthened relationship marketing between businesses and their stakeholders; by examining the determinant factors of using media as an activation in sponsorship and the criteria of using media in sponsorship. The qualitative study conducted interviews with 13 corporate communication and marketing managers in Malaysia that are involved directly with sponsorship activation. The findings highlight the sponsorship ecosystem through the Malaysian media and B2B perspectives that would guide practitioners in making strategic decisions on B2B sponsorship matters, particularly on the relational approaches and media engagement should be seen as part of good business conduct. Future recommendation of this research is to seek the perceptions of consumers on the congruence of relationship marketing through sponsor-sponsored properties collaboration in Malaysian media. Keywords: Media, marketing communication, sponsorship activation, business-to-business, Covid-19.

PurposeContemporary branding transpires in a complex technological and media environment whose key contextual characteristics remain largely unexplained. The article provides a conceptual understanding of the elements of contemporary branding as they take place using networked platforms and explains them as an increasingly important practice that affects customer and manager experience.Design/methodology/approachThis article draws on a variety of recent sources to synthesize a model that offers a more contextualized, comprehensive and up-to-date understanding of how branding has become and is being altered because of the use of branded service platforms and algorithms.FindingsCore terminology about technoculture, technocultural fields, platform assemblages, affordances, algorithms and networks of desire set the foundation for a deeper conceptual understanding of the novel elements of algorithmic branding. Algorithmic branding transcended the mere attachment of specific “mythic” qualities to a product or experience and has morphed into the multidimensional process of using media to manage communication. The goal of marketers is now to use engagement practices as well as algorithmic activation, amplification, customization and connectivity to drive consumers deeper into the brand spiral, entangling them in networks of brand-related desire.Practical implicationsThe model has a range of important managerial implications for brand management and managerial relations. It promotes a understanding of platform brands as service brands. It underscores and models the interconnected role that consumers, devices and algorithms, as well as technology companies and their own service brands play in corporate branding efforts. It suggests that consumers might unduly trust these service platforms. It points to the growing importance of platforms' service brands and the consequent surrender of branding power to technology companies. And it also provides a range of important ethical and pragmatic questions that curious marketers, researchers and policy-makers may examine.Originality/valueThis model provides a fresh look at the important topic of branding today, updating prior conceptions with a comprehensive and contextually grounded model of service platforms and algorithmic branding.

The relationship between institutional logics and organizational legitimacy remains largely unaddressed in organizational theory and management research. We explore how individual evaluators primed with a particular institutional logic react to organizational signals sent by a firm's product/service pricing and by its engagement in corporate social responsibility (CSR) activities. In three experimental studies, we identify how the activation of a market logic or a family logic in evaluators’ minds moderates the effect of pricing and CSR engagement signals on their judgments of legitimacy of a firm, as well as on their behavioral intentions. An unexpected finding from our study was that, while participants primed with the family logic reacted positively to a CSR engagement signal sent by the firm but remained indifferent to a market-based premium-pricing signal, those primed with the market logic reacted positively to both premium-pricing and CSR engagement signals, suggesting that CSR engagement forms part of their understanding of the market logic.

Purpose Customers nowadays would expect more than just the sales process. As loyal customers are crucial for businesses, research indicates that engaged consumers exhibit greater loyalty to brands. Despite its significance, consumer brand engagement (CBE) remains a concept worth deeper investigation. Building on the cognitive-affective-conative (CAC) model, this paper aims to address this lacuna by examining the precursors of CBE and tests CBE as a higher-order construct consisting of three formative dimensions, namely, cognitive processing, affection and activation. Design/methodology/approach Using a non-probability purposive sampling method, data was collected from a sample of 237 Malaysian consumers who subscribe to any of the local telco service providers. Data was then analysed using the partial least squares structural equation modelling (PLS-SEM) technique. Findings Communication effectiveness, core service quality and corporate social responsibility strategy are important determinants that explain consumers’ brand engagement. Furthermore, it was found that CBE prompts consumer satisfaction, which then leads to brand loyalty towards a telco service provider. Additionally, confirmatory tetrad analysis reassured CBE as a formative construct. Research limitations/implications CBE should be best assessed as a higher-order reflective formative construct composed of cognitive processing, affection and activation. Practical implications Telco companies seeking to attain brand loyalty and consumer satisfaction should ensure that their customers are engrossed, inspired and energized in their interaction with the brands. Originality/value Drawing on the CAC model, this study contributes to consumer marketing literature by filling the gap regarding the precursors and outcomes of CBE. In addition, the multidimensionality of CBE as a higher-order reflective formative construct was established.

Always desiring, we create, enhance, and augment: never satiated, we experiment, refine and repeat. Somatic and spatial practices collide on the promise of something more. … In this issue of M/C Journal we called upon our colleagues to share their forays into multi-media landscapes as they considered augmentation through investigations/collaborations with humans, cyborgs, and nonhumans alike. From computer science to cultural theory, augmentation brings to the table a wide variety of researchers, artists, and practitioners—a wide range of practices and concepts. The pieces in this edition are a strong reflection of how the topic of “augment” can bring together a truly interdisciplinary group. Our goal was to facilitate a critical engagement, and we are thrilled that the call for papers resonated and generated this cluster of articles. Our call for papers was itself meant as a provocation to bring into discussion artists, practitioners, and critical theorists. We asked a series of generative questions to which the authors responded. What Is at Stake When One Engages in Augmentation? Although all the pieces are engaged in discussions about augmentation, some point directly to what is at stake in different fields. For example, Brandt presses together the science fiction novel Ender’s Game and current military practices of remote combatants that operate drone vessels. She argues that in this moment, and as we look to the future of this type of warfare and its associated trauma, that we might need to turn to post humanist stories and cyborg assemblages to better understand how agency is being distributed. Potts questions the hypocrisies of public perception and surveillance practices surrounding the augmented body. He traces the “copyrighting of digital augmentations (our data-flesh), their privatization and ownership by others from a vast distance,” and then examines the next step, the augmentation and rewriting of cellular bodies through hormonal and other supplements. Using recent cases, like athlete Lance Armstrong’s drug expose, and examples from the anti-aging industry, he shows how upgrading flesh is open to corporate hypocrisies, but also has the potential for “biopolitical rebellion.” Kenner’s piece considers augmentation through a discussion of health as she illustrates the ways in which asthma and the asthmatic are being reshaped through an “imagined healthy norm.” The transformative capacity of technology is critically taken up in the piece to highlight the ways in which the “new healthy is augmented living.” We received pieces that contemplate the contemporary moment, but also those that forecast. The authors in this issue deliberate on necessary questions about promise and limitation. They also engage with ethical challenges, placing these technologies within broader contexts and histories. Kerasidou, for example, offers a history of the contemporary investigation, in which she takes her reader back to the 1980s and 1990s to the promise of ubiquitous computing. She reminds the reader about the romance of the technology, and the roots of these ideas, as she discusses an imagined world in which no one would notice the presence of a computer or computing object. Who/What Pays the Price When It Falters, Miscarries, or Backfires? The challenge of new technology can include discussions of productive failures and unexpected success. In the case of Gerhard’s piece we are given a short history of the accelerometer and the ways in which technology is taken up at different times in different fields, and yet its potential remains largely unrealized—as various individuals, from artists to computer programmers, do not use this device to its full potential when they seek to augment through the interpretation of body/object movement. As we might expect, when thinking about augmentation, the user can lack the capacity to develop the technology to its utmost potential. We were interested in the ways in which “lack” might be taken up in the pieces and how mistakes and confusion with technology can itself be productive and drive innovation. For every innovation there is the tension between the developer’s vision of the technological capacity, the user’s ability, and the space in between. Loess draws out these tensions when he describes a live performance played over a film that threatened to snap. In so doing, he examines how augmentation in digital and analogue image-making approaches is shaped by the improvisatory impulse. As the musicians continued to improvise until they found an ending, Loess delivers to the reader a story—in which everything teetered on the brink of failure—that seizes our attention. Whether as user, viewer, audience, or inventor—failure, possible or realized, inspires action. Which Actors Are Engaged—or Enrolled—in the Practice? Hands critically examines the augmentation of cognition in social media. He explores how people become enrolled as collective participants in micro-blogging through Twitter. His work shows how the social media affordances of brevity, mobility, and speed affect how memory and culture operate, and interrogates the ongoing tensions in augmented media between agency and volition. Caines, Knowles, and Anderson take up the question of enrolment in their piece that focuses on the blending of traditional beading practices with augmenting technologies such as QR codes. In their work, the user/creator/participant is layered as the QR code is created through beading that is then use to hold stories or technological engagement. Beads, codes, storytelling, translation, success, and failure collide in the art installment. Artists Irwin and Morton examine the role of the public in the augmentation of symbolic objects. Through their technologically enhanced, site-specific piano installation, they engage participants in the process of building layers to the work, leaving behind remnants of audio and embodied practices to create rich collective histories and reimaginings of the piano as an historical object that is considered obsolete, yet draws in people to augmented play. Similarly, Jonathan Stewart traces the layers of augmentation in the history of enigmatic musician Robert Johnson; a figure that is continually enrolled in augmented myth-making. For Hunter, the question of enrolment is reversed, as he suggests humans have in fact become interfaces for their devices, rather than the other way around. Using examples from science fiction in advertising, popular culture, and film, he traces the ways humans fantasize about the potential for augmentation, highlighting the irony where we “depict ourselves as the medium, and it is our digital devices that bear the message.” In Foith’s piece, the user of a videogame can effectively test-drive augmented body parts in a virtual world that presumes augmentation is a baseline human condition. Foith includes an analysis of how diegetic prototypes are delivered and levels of authenticity become themselves aesthetics in the game to mobilize desire(s) for that which does exist–or may exist in the future. Which Subjects Are Left Vulnerable? There are arguably many vulnerable subjects moving around in all these pieces, just as there are also deeply empowered subjects. That said, what some of the pieces offered was a reminder about the potential for augmentation to captivate the user, startle, and surprise: Gibson’s robot answers a note from the audience, and in so doing asks us to think about robotic agency; Campbell’s machine bothers, and offers the opportunity to do the impossible—see one's self become stirred to consciousness. For both Gibson and Campbell we are left with the uneasy/fascinating question of machine consciousness. In these stories, in these projects of augmentation, objects are created in the world to coexist with humans and it is in the making of these technologies and these technological imaginaries that we find a critical space in which the subject and the object act upon each other. Questions about Layered Information Space, Power, and Statecraft In addition to these questions, we asked contributors to interrogate the layered information space of Augmented Reality (AR), as well as how augmented media intersects with power and statecraft. Michelle Stewart’s piece investigates the augmented map as a mechanism to examine statecraft. Focusing on a police-mapping project, she illustrates the work needed for augmented objects to come into being in the world. She interrogates the ways in which labour is erased in the process of producing the maps, and how this erasure can facilitate the production of expertise and authority. Avram and Fedorova examine augmentation in media art. Avram explores AR practices, with a focus on AR art. He traces the imperfections and flaws between digital and real spaces in AR, highlighting the unique reflexive strategies and reference to material reality, and showing the play between illusion and its subversion that marks this emerging practice. For Fedorova, augmented media art practices allow the senses themselves to become augmented. She asks, “ how [these art practices] serve as mechanisms of enhancing the feeling of presence” and sense of proprioception. Through reference to artworks that stimulate, reorient, sense input, and respond to biofeedback, she suggests that “media art practices offer particularly valuable scenarios of activating such mechanisms, as the employment of digital technology allows them to operate on a more subtle level of perception.” The feature article by Otuski delivers Japanese pop band Perfume, and explores the world of pop bands and their songs and images, to analyze the underlying contexts that inform prop selection and band promotion. Nothing is accidental in the creation of this pop brand as Otsuki describes their current incarnation of imagery that moves away from robotics towards information technologies and connectivity—the story of a nation is told through a band and its props. We thought Otsuki’s piece would be an excellent feature as it traces the ways in which power moves through popular culture through augmentation. His work also brings together many of the worlds our contributors are critically engaging, including new media art and science and technology. We thank each of the contributors, all of our reviewers, and all those that assisted with the production of this issue, with special thanks to Anna Dipple and John Campbell. — Rebecca Caines and Michelle Stewart.

IntroductionWith the proliferation of remixed (audio-visual) texts such as fan music videos, slash video, mash-ups and digital stories utilising existing and new visual and audio material on sites such as YouTube, questions are opened as to the efficacy of current forms of media textual analysis. Remixed texts have been positioned as a new and transformative form of art that, despite industry copyright concerns, do not compete with existing texts but makes use of them as ‘found material’ in order to produce an ostensibly intertextual experience (Lessig). Intertexts include pastiche, parody and/or allusion to extant texts and, at the same time, acknowledge that no text is purely original but is built on its ostensible or tacit relationality with a broad range of other texts—relationalities which may be activated in reading or be coded into the text. Remixes are often the work of fan audiences who seek to engage in a participatory manner—a particular reading position that shifts into the act of writing—with texts, television, film and music of which one is a member of an avid audience or a community audience that engage with each other through collaborative production of new texts based on old. The remix is a substantial outcome of such readerly, writerly and collaborative engagement whereby meanings drawn intertextually from the original text are re-produced, expanded upon, critiqued or re-framed through several different activities which may include: re-ordering existing audio-visual material in a way which, according to Constance Penley, was once done by Star Trek fans using magnetic tape and two video recorders to produce new narratives and interpretative frames by cutting and suturing material in an order different from that broadcast (Penley);presenting new meanings to texts, stories or narratives by taking visual material either in short cuts or long scenes and layering over popular music audio tracks, which is commonly done by television fans, such as fans of Buffy the Vampire Slayer in the early 2000s, who produce new meanings or re-emphasise old ones around relationships by bringing together (sometimes cheesy) songs with televised footage (Cover, More Than a Watcher). In both cases, the texts are both new and old—they are a remix of existing material, but the act of remixing produces new frames for the activations of meanings or new narratives, that sit between the interactive and the intertextual. The fact that these forms can be traced back to pre-digital technologies of the 1970s (in the case of Penley’s Star Trek fan videos) or the pre-YouTube and Web 2.0 participatory sharing (in the case of Cover’s Buffy the Vampire Slayer fan videos, distributed through newslists, email and private website) indicates the deep-seated cultural desire or demand for participatory engagement and co-creative forms of encountering texts (Cover, Interactivity). In light of this new form of participatory communication experience, there has emerged a methodological gap requiring new frameworks for researching and analysing the remix text as a text, and within the context of its interactivity, intertextuality, layering and the ways in which these together reconfigure existing narratives and produce new narrative. This paper outlines some approaches used in teaching students about contemporary interactive and convergent digital texts by undertaking practical textual analyses of sample remix audio-video texts. I will discuss some of the more important theoretical issues concerning the analysis of remix texts, with particular attention to notions of interactivity, intertextuality and layering. I will then outline some practical steps for undertaking this kind of analysis in the classroom. By understanding the remix text through a metaphor of layering (drawn from Photoshopping and digital manipulation terminology), a method for ‘remix analysis’ can be put forward that presents innovative ways of engaging with textuality and narrative. Such analyses incorporate narrative sourcing, identification of user-generated content, sequencing, digital manipulation, framing and audio/visual juxtaposition as starting points for reading the remix text. Remix analyses, in this framework, optimise a reflective engagement with contemporary issues of copyright and intellectual property, textual genealogy, intertextuality, co-creative production and emergent forms of interactivity. Interactivity and Intertextuality For Lawrence Lessig, remix is a form of creativity that puts in question the separation between reader and writer. It emphasises instead the participatory form in which read-write creativity (or co-creativity) becomes the normative standard of high-level engagement with extant texts through both selection and arrangement (56). Remix culture, for Lessig, makes use of digital technologies that have been developed for other purposes and practices and delivers forms of collage, complexity, and co-creativity directed towards a broader audience. The role played by YouTube as a sharing site which makes available the massive number of remixed texts is testament to the form’s significance as an interactive, intertextual creation or co-creation. As Burgess and Green have argued, consumer co-creation is fundamental to YouTube’s mission and role in the distribution of texts (4-5). It is more than a peripheral site for re-distribution of either existing texts or private video-logs but, today, operates as a mainstream component in a broader media matrix. In this matrix, the experience of textual audiencehood is re-coded as participatory engagement with prior texts, in order both to reflect on those texts and to produce new ones in a co-creative capacity. This is not to suggest that YouTube is not complicit in copyright regimes that actively seek to restrict participatory and co-creative artistic practice in favour of older models of textual ownership and control over distribution (Cover, Audience Inter/Active). Its digital capacity to police remixed texts that have been marked by corporate copyright holders as unavailable for further use or manipulation has been a substantial development on the side of traditional copyright in the push-pull struggle between free co-creativity and limiting regimes (Cover, Interactivity), although this does not altogether stem the production of the remix as a substantial experience of artistic practice and of user participatory engagement with media matrices. Central to understanding and analysing the remix as a text in its own right is the fact that it is interactive, a point which leads to the assertion that analytic tools suited to traditional, non-interactive texts are not always going to be adequate to the task of unpacking and drawing out thematic and conceptual material from a remix’s narrative. Although interactivity has been difficult to define, the form of interactivity in which we see the remix is that which involves an element of co-creativity between the author of a source text and the user of the text who interacts with the source to transform it into something new. Spiro Kiousis has argued that while definitions of interactivity are amorphous, there is value in the concept “as long as we all accept that the term implies some degree of receiver feedback and is usually linked to new technologies” (357). For Lelia Green, however, interactivity implies the capacity of a communication medium to have its products altered by the actions of a user or audience (xx). In the case of the latter, interactivity covers not only the sorts of texts in which audience or user engagement is required as a built-in part of the process, such as in digital games, but those texts, forms, mediums and experiences in which existing texts are manipulated, revised, re-used or brought together, such as in the remix. Drawing on Bordewijk and van Kaam, Sally McMillan delineated the concept of interactivity into a typology of four intersecting levels or uses: Allocution, in which interactive engagement is minimal, and is set within the context of a single, central broadcaster and multiple receivers on the periphery (273). This would ordinarily include most traditional mass media forms such as television and the selection of channels.Consultation, which occurs in the use of a database, such as a website, where a user actively searches for pre-provided information but does not seek to alter that information (273). Access here does not alter the content, source, narrative or information that has been requested. Drawing information from Wikipedia without the intent of editing information may alter the metadata or framework through providing the site with tracking information, but in this case the textuality of the text as accessed is not transformed through this level of interactivity.Registration, which does record access patterns and accumulates information from the periphery in a central registry which alters the information, significance or context of the material (273). McMillan’s early Web 1.0 example of registrational interactivity was the internet ‘cookie’, which tracks and customises content of internet sites visited by the user. However, as a category of interactivity in which the narrative or form of the text itself is altered in its reading or use, it might also be said to include the electronic game as well as forms of communications engagement which access a source text, manipulate, customise or re-form it using commonly-available or sophisticated software, and re-distribute it through digital means. Here, the narrative is knowingly acted upon in ways which alter it for other uses. Conversational, which occurs when individuals interact directly with each other, usually in real-time in ways which mimic face-to-face engagement without physical presence at a locale (273). An online written chat using a relay platform provided by a social networking site that does not record the text is an example; likewise using a video skype account is also conversational interactivity. While McMillan’s ‘registrational’ definition of interactivity, as the one which gives greater capacity to an audience to change, alter and manipulate a text or a textual narrative, allows considerable redefinition of the traditional author-text-audience relationship, none of the four-scale definitions adequately allow for the ways in which remix texts are at once interactive, intertextual, intermedial and built through participatory re-layering and re-organising of a broader corpus of material in ways typically not invited by the original texts or their original distributional mediums—hence the concerns around copyright and distributional control (Cover, Audience Inter/Active). As an outcome of registrational interactivity, the remix presents itself not merely in terms of how the relationship is structured in the context of new digital media, but also shifts how the audience has been conceived historically in terms of its ability to control the text and its internal structure and coherence. In light of both new developments in interactivity with the text as found in the increasing popularity of new media forms such as electronic gaming, and the ‘backlash’ development of new technologies, software and legal methods that actively seek to prevent alteration and re-distribution of texts, the historical and contemporary conception of the author-text-audience affinity can be characterised as a tactical war of contention for control over the text. This is a struggle set across a number of different contexts, media forms, sites and author/audience capacities but is embodied in the legal, cultural and economic skirmishes over the form and use of remix texts. More significantly, however, the remix is an interactivity that is conscious of the intertextuality that produces the various juxtapositions to create new narratives. All texts are intertextual, and the concept of intertextuality takes into account the network of other, similar texts to which any new text contributes and by which it is influenced. This similarity can be produced by several factors, including genre, allusion, trace, pastiche and aesthetics. Intertextuality can include the fact that a text is related to and permeated by the discourse of its sources (Bignell 92), but in all cases it shapes the meanings, significations and potential readings of a text in a way attuned to the polysemy of contemporary cultural production. In the context of interactivity, however, it is through co-creative engagement that intertextuality of both the source and the new text are drawn out as a deliberate act of creation. Layering As an interactive and deliberately intertextual text, the remix or mash-up is best understood as layered intermedia, that is, as a narrative comprised of—or fused between—moving image and sound, audio which includes dialogue, effects, incidental and narrative-related music. In that context, no individual component of the text can be understood or analysed away from the elements into which it has been remixed. New meanings emerge in intermedia remixes not simply because originary or new intertextualities are produced by user-creators relying on existing sources, but because those sources themselves no longer operate with the same set of meanings and significations, allowing the productive activation of new meanings (Bennett). While it is important to pay attention to the fact that the narrative of a remix text works only through the reconfiguration of the intermedia of audio and visual in order to create a new text with subsequent new potential meanings, the analysis must pay attention to the various forms of layering that constitute all audio-visual texts. For Lessig, such layering is a digital form of collage (70). However it is also the means by which, on the one hand, new intertextualities are developed through juxtaposition of different sources in order to give them all new significations and to activate new meanings and, on the other hand, to draw attention to the existing potential intertextuality of the sources and the polysemy of meaning. Understanding layering of texts involves understanding a text in a three-dimensional capacity. This is where some basic awareness of digital image manipulation through application software such as Photoshop and Gimp can be instructive in providing frameworks through which to understand contemporary digital media forms and analyse the ways in which they, as potential, productively activate sets or ranges of meanings. Such digital manipulation programs require the user to think about, say, an image as being built upon and manipulated across different layers, whereby a core image is ‘drawn out’ into its third dimension through adding, shifting, changing, re-figuring and re-framing—layer over layer. The core remains, but is radically altered by what occurs at the different layers. Likewise, the remix is produced through interacting with a number of different source texts together within a conceptual framework that is three-dimension and operates across layers. These include the two primary layers of the visual and the audio—for remixes are typically audio-visual—but also through interacting with a range of intertextual meanings that, likewise, can be understood in three-dimensional layers across the temporality of an audio-visual moving text. Method of Analysis A simple typology for analysing remix texts—focusing particularly on fan videos on YouTube, including same-sexualised fan fiction known as slash and those texts which re-order television and film material juxtaposed against popular music tracks—emerged from a first-year undergraduate digital media cultures course I taught at The University of Adelaide in 2010. With a broad range of meanings, views, interpretations and engagements emerging in large-group teaching, we workshopped possible scenarios with the aim of establishing some steps that can be used to consider the place of the remix in the context of its narrative interactivity and intertextual groundings. A typological method for analysis is not necessarily the most sophisticated way in which to draw out narrative threads and strands from a remix text and, indeed, there may be value in exploring remixed texts from other perspectives such as the YouTube-enabled participatory reflectiveness that emerges from community and commentary perspectives. However, to understand the narrative elements that emerge from a remix there is also great value in beginning with an unstitching of its constituent components in order to understand the interactive, intertextual, intermedial formation of the remix through its structuration and selectivity and assembling of extant texts. To best describe a typology for analysing the remix as a text and an interactive intertext, we might use an example. Let us say, hypothetically, a YouTube remix video of three- minutes-and-fifty-seconds in length that takes various scenes from the television series Arrested Development, perhaps the two characters of adult brothers GOB and Michael Bluth, from across its four years and sets them against a single audio track, Belle & Sebastian’s Seeing Other People. Such an example would not be an uncommon remix, which may be an expression of fandom for Arrested Development or perhaps an expression of critical engagement that actively draws attention to the range of reading positions, formations and potential productive activation of meanings (Bennett) around sibling relationships in the original. That is, by juxtaposing a popular audio track about the awkwardness of romantic relationships against images of the closeness, distance and competitiveness of the two brothers is to give it a ‘slash’ element, thereby presenting a narrative which either implies a pseudo-sexual or romantic component to the brotherly relationship (an activity not uncommon in the production of slash) or makes a critical statement about the way in which the theatrics of touch, familial hugging, looking and seeing or positioning in visual frames is utilised in the series in ways which are open to alternative readings. Now that it is determined such a remix might actively and self-consciously play with the juxtaposition across two layers to create additional meanings, the real work of analysis can be undertaken. This, of course, could include thematic, discursive or narrative analysis of the text alone. However, if one is to work with the notion that a remix is always produced in both interactivity and intertextuality, then a number of steps must be taken at the level of individual layers and, subsequently, together. This aids in understanding the sourcing, collocation, positioning, re-ordering in order to come to a depth of interpretation as to a possible meaning of the remix among the many available in a polysemic cultural product. Step One: Determine the Video Narrative Source. This involves establishing if the remix’s video material is from a singular source (such as a single film or television episode), multiple sources (many films) and, if multiple, if these are from the same genre, with the same actors, same director or different in each case. It also involves ascertaining if there is user-generated visual content such as additional material, animation or captioning. Exploring the possible arrangements of the visual source, while assuming that the audio track remains singular and identifiable, provides opportunities to consider the thematic, genre and story elements and their significations for the resulting new, co-creative narrative of the remix. This step invites the scholar to consider how the remix’s discernible narrative differs from the scholar’s reading of the source video texts, how the visual material signifies without its original audio component (for example, the dialogue in a television episode) and the ways in which the separation of the source visual from audio presents new interpretative frames. Step Two: Understand the Narrative Sequence. Has the video material been cut (pieces extracted and re-joined? Has the temporal order of the video material been re-sequenced. How do these shifts and changes impact on the narrative or story told? In our example here, we might find a series of scenes of two characters hugging or touching, with the narrative elements from the original episode that occur between—that is, that give a context to those hugs—removed. Asking how the removal of that contextual material presents the source clips as a new narrative and a new interactively-derived creation is central to this step. Step Three: Visual Manipulation. What additional visual manipulation features have been added—fade-ins, fade-outs, framing, changes to the speed or playback time of the source video? Accounting for these enables the viewer to position the remix narrative at a point of distance from the source, shifting from derivative to intertextual. Naturally, these must be understood in the context of the earlier steps while foregrounding the interactive form of the remix as a co-created piece that is more than just an intervention into an original text but the utilisation through manipulation of a range of texts to produce a new one. Step Four: Narrative Engagement and Collocation. Here, the scholar must assess the extent to which the audio source has a ‘fit’ with the visual. Thematic and discourse analysis (among others) can be applied to determine the way in which audio track, in addition to the above four steps and manipulations, productively activate new meanings, contexts and frames in the narrative. Importantly, however, this step requires not only asking what the audio does to the video, but the reverse. Using the Arrested Development example, one must ask what the visual material does for the meanings that are denoted within the audio, its musical elements and its lyrics: to what extent does the video source ‘fit’ with or re-position the significance of the audio dialogue and present it with meanings it would not otherwise have in an audio-online context (or, of course, in the context of its use in an ‘authorised’ music video). Together, these four steps present one possible means of ‘coming at’ the interactive and intertextual roots of the remix as a co-creative text. It is not merely to analyse how the source has been used or how the remix allows the sources to be presented or distributed differently, but to understand how new narratives emerge in the context of the various ‘mixings’ that come out of interactive engagement with the text to produce intertextual activation of meanings. Analysing remix texts through this method opens the possibility not only of being able to articulate readings of the text that are built on interactivity and layering, but a critique of the contemporary conditions of textual production. By demonstrating the ways in which a text can be understood to be located not just within intertextuality but within intertextual layers, it is possible to reflect more broadly on all textuality as being produced, disseminated and having its meanings productively activated in the context of ‘degrees’ of layers and ‘degrees’ of of interactivity. References Bennett, T. “Texts, Readers, Reading Formations.” Literature and History 9.2 (1983): 214-227. Bignell, J. Media Semiotics: An Introduction. Manchester: Manchester University Press, 1997. Bordewijk, J.L., and B. van Kaam. “Towards a New Classification of Tele-Information Services.” InterMedia 14.1 (1986): 16-21. Burgess, J., and J. Green. YouTube: Online Video and Participatory Culture. Cambridge: Polity, 2009. Cover, R. “Interactivity: Reconceiving the Audience in the Struggle for Textual ‘Control’.” Australian Journal of Communication, 31.1 (2004): 107-120. — — —. “Audience Inter/Active: Interactive Media, Narrative Control & Reconceiving Audience History.” New Media & Society 8.1 (2006): 213-232. — — —. “More than a Watcher: Buffy Fans, Amateur Music Videos, Romantic Slash and Intermedia.” Music, Sound and Silence in Buffy the Vampire Slayer. Ed. P. Attinello, J. K. Halfyard & V. Knights, London: Ashgate, 2010. 131-148. Green, L. Communication, Technology and Society. St. Leonards, NSW: Allen & Unwin, 2002. Jenkins, H. “What Happened before YouTube.” YouTube: Online Video and Participatory Culture. Ed. J. Burgess and J. Green. Cambridge: Polity, 2009. 109-125. Kiousis, S. “Interactivity: A Concept Explication.” New Media & Society 4.3 (2002): 355-383. Lessig, L. Remix: Making Art and Commerce Thrive in the Hybrid Economy. London: Bloomsbury Academic, 2008. McMillan, S. “A Four-Part Model of Cyber-Interactivity: Some Cyber-Places are More Interactive than Others.” New Media & Society 4.2 (2002): 271-291. Penley, C. Nasa/Trek: Popular Science and Sex in America. London & New York: Verso, 1997.

i) When I arrived in Aurukun, west Cape York, it was the heat that struck me first, knocking the city pace from my body, replacing it with a languor familiar to my childhood, although heavier, more northern. Fieldwork brings with it its own delights and anxieties. It is where I feel most competent and incompetent, where I am most indebted and thankful for the generosity and kindness of strangers. I love the way “no-where” places quickly become somewhere and something to me. Then there are the bodily visitations: a much younger self haunts my body. At times my adult self abandons me, leaving me nothing but an awkward adolescent: clumsy, sweaty, too much body, too white, too urban, too disconnected or unable to interpret the social rules. My body insists that this is not my home, but home for Wik and Wik Way people. Flailing about unmoored from the socio-cultural system that I take for granted, and take comfort from – and I draw sustenance. Anxiety circles, closes in on me, who grows distant and unsure, fragmented. Misusing Deborah Bird Rose, I’m tempted to say I’m separated from my nourishing terrain. Indeed it can feel like the nation (not the country) slipped out from under my feet.I want to consider the above as an affective event, which seemingly reveals a lack of fortitude, the very opposite of resilience. A settler Australian – myself – comfort and sense of belonging is disturbed in the face of Aboriginal – in this case Wik – jurisdiction and primacy. But could it be generative of a kind of resilience, an ethical, postcolonial resilience, which is necessary for facing up to and intervening in the continence of colonial power relations in Australia? Affects are very telling: deeply embodied cultural knowledge, which is largely invisible, is made present. The political and ethical potential of anxiety is that it registers a confrontation: a test. If resilience is the capacity to be flexible and to successfully overcome challenges, then can settler anxiety be rethought (and indeed be relearned) as signalling an opportunity for ethical intercultural engagements (Latukefu et. al., “Enabling”)? But it necessitates resilience thinking to account for socio-cultural power relations.Over the years, I have experienced many anxieties when undertaking research in Indigenous Australia (many of them warranted no doubt – What am I doing? Why? Why should people be interested? What’s in it for whom?) and have sensed, heard and read about many others. Encounters between Aboriginal and settler Australians are often highly emotional: indeed can make “good whitefellas” very anxious. My opening example could be explained away as an all too familiar experience of a new research environment in an unfamiliar place and, more so, cultural dissonance. But I am not convinced by such an argument. I think that unsettlement is a more general white response to encountering the materiality of Indigenous people and life: the density of people’s lives rather than representations. My interest is in what I am calling (in a crude sociological category) the “good white women”, in particular anxious progressive settlers, who wish to ethically engage with Indigenous Australians. If, as I’m arguing, that encounters with Indigenous people, not representations, cause the “good setter” to experience such deep uncertainty that transformation is resisted, if not even refused, then how are “we” to surmount such a challenge?I want to explore anxiety as both revealing the embodiment of colonialism but also its potential to disturb and rupture, which inturn might provide an opportunity for the creation of anti-colonial relationality. Decolonisation is a cultural process, which requires a lot more than good intentions. Collective and personal tenacity is needed. To do so requires activating resilience: renewed by postcolonial ethics. Scholarship emphasises that resilience is more than an individual quality but is environmental and social, and importantly can be enhanced or taught through experiential interventions (Lafukefu, “Fire”; Howard & Johnson). Why do white settlers become anxious when confronted with Indigenous politics and the demand to be recognised as peers, not a vulnerable people? Postcolonial and whiteness scholars’ have accused settlers of de-materialising Indigeneity and blocking the political by staying in an emotional register and thus resisting the political encounter (Gelder & Jacobs; Gooder & Jacobs; Moreton-Robinson; Povinelli). Largely I agree. Too many times I’ve heard whitefellas complain, “We’re here for culture not politics”. However, in the above analysis emotions are not the material of proper critique, yet anxiety is named as an articulation of the desire for the restoration of colonial order. Arguably anxiety is a jolt out of comfort and complacency. Anxiety is doing a lot of cultural work. Settler anxiety is thus not a retreat from the political but an everyday modality in which cultural politics is enacted. Thus a potential experiential, experimental site in which progressive settlers can harness their political, ethical will to face up to substantial collective challenges.Strangely Indigeneity is everywhere. And nowhere. There is the relentless bad news reported by the media, interspersed with occasional good news; Aboriginal television dramas; the burgeoning film industry; celebrated artists; musicians; sports people; and no shortage of corporate and government walls adorned with Indigenous art; and the now common place Welcome to Country. However, as Ken Gelder writes:in the contemporary postcolonial moment, Aboriginal people have more presence in the nation even as so many settler Australians (unlike their colonial counterparts) have less contact with them. Postcolonialism in Australia means precisely this, amongst other things: more presence, but – for non-Aboriginal Australians – less Aboriginal contact. (172).What happens when increased “presence” becomes contact? His concern, as is mine, is that political encounters have been replaced by the personal and social: “with contact functioning not as something traumatic or estranging any more, but as the thing that enables a settler Australian’s completion to happen” (Gelder 172). My interest is in returning to the estranging and traumatic. Mainstream perceptions of “Aborigines” and Aboriginality, Chris Healy argues, have little to nothing to do with experiences of historical or contemporary Indigenous peoples, but rather refer to a particular cultural assemblage and intercultural space that is the product of stories inherited from colonists and colonialism (4-5). The dominance of the assemblage “Aborigine” enables the forgetting of contemporary Indigenous people: everyday encounters, with people or self-representations, and Australia’s troubling history (Healy). There is an engagement with the fantasy or phantom Indigeneity but an inability to deal with the material embodied world – of Indigenous people. Sociality is denied or repressed. The challenge and thus potential change are resisted.ii) My initial pursuit of anxiety probably came from my own disturbances, and then observing, feeling it circulate in what sometimes seemed the most unlikely places. Imagine: forty or so “progressive” white Australians have travelled to a remote part of Australia for a cultural tourism experience on country, camping, learning and sharing experiences with Traditional Owners. A few days in, we gather to hear an Elder discuss the impact and pain of, what was formally known as, the Northern Territory Intervention. He speaks openly and passionately, and yes, politically. We are given the opportunity to hear from people who are directly affected by the policy, rather than relying on distant, southern, second hand, recycled ideologies and opinions. Yet almost immediately I felt a retreat, shrinking, rejection – whitefellas abandoning their alliances. Anxiety circulates, infects bodies: its visceral. None of the tourists spoke about what happened, how they felt, in fear of naming, what? Anxiety after all does not have an object, it is not produced from an immediate threat but rather it is much more existential or a struggle against meaninglessness (Harari). In anxiety one has nowhere else to turn but into one’s self. It feels bad. The “good white women” evaporates – an impossible position to hold. But is it all bad? Here is a challenge: adverse conditions. Thus it is an opportunity to practice resilience.To know how and why anxiety circulates in intercultural encounters enables a deeper understanding of the continuance of colonial order: the deep pedagogy of racial politics that shapes perception, sense making and orders values and senses of belonging. A critical entanglement with postcolonial anxiety exposes the embodiment of colonialism and, surprisingly, models for anti-colonial social relations. White pain, raw emotions and an inability to remain self possessed in the face of Indigenous conatus is telling; it is a productive space for understanding why settler Australia fails, despite the good intentions, to live well in a colonised country. Held within postcolonial anxiety are other possibilities. This is not to be an apologist for white people behaving badly or remaining relaxed and comfortable, or disappearing into white guilt, as if this is an answer or offers absolution. But rather if there is so much anxiety than what has it to tells us and, importantly, I think it gives us something to work with, to be otherwise. Does anxiety hold the potential to be redirected to more productive, ethical exchanges and modes of belonging? If so, there is a need to rethink anxiety, understand its heritage and to work with the disturbances it registers.iii) No doubt putting anxiety alongside resilience could seem a little strange. However, as I will discuss, I understand anxiety as productive, both in the sense that it reveals a continuing colonial order and is an articulation of the potential for transformation. In this sense, much like resilience thinking in ecological and social sciences, I am suggesting what is needed is to embrace “change and disturbance rather than denying or constraining it” (Walker & Salt 147). I will argue that anxiety is the registering of hazard. Albeit in extremely different circumstances than when resilience thinking is commonly evoked, which is most often responses to natural disasters (Wilson 1219). Settler Australians are not under threat or a vulnerable population. I am in no way suggesting they or “we” are, but rather I want to investigate the existential “threat” in intercultural encounters, which registers as postcolonial anxiety, a form of disturbance that in turn might provide an opportunity for positive change and an undoing of colonial relations (Wilson 1221).Understanding community resilience, according to Wilson, as the conceptual space at the intersection between economic, social and environmental capital is helpful for trying to re-conceptualise the knotty, power laden and intransigence of settler and Indigenous relations (1220). Wilson emphases that social resilience is about the necessity of people, or in his terms, human systems, learning to manage by change and importantly, pre-emptive change. In particular he is critical of resilience theorists “lack of attention to relations of power, politics and culture” (1221). If resilience, according to Ungar, is the protective processes that individuals, families and communities use to cope, adapt and take advantage of their “assets” when facing significant stress, and these protective processes are often unique to particular contexts, I am wondering if settler anxiety might be a strange protective factor that prevents, or indeed represses, settlers from engaging more positively with intercultural disturbance (“Researching” 387). Surely in unsettling intercultural encounters a better use of settler assets, such as racial power and privilege, is to mobilise assets to embrace change and experiment with the possibility of transforming or transferring racial power with the intent of creating a genuine postcolonial country. After all a population’s resilience is reliant on interdependence (Ungar, “Community” 1742).iv) What can anxiety tell about the motivations, desires for white belonging and intercultural relations? We need to pay attention to affects, or rather affects motivate attention and amplify experiences, and thus are very telling (Evers 54). The life of our bodies largely remains invisible; the study of affect and emotions enables the tracing of elements of the socio-cultural that are present and absent (Anderson & Harrison 16). And it is presence and absence that is my interest. Lacan, following Freud, famously wrote that anxiety does not have an object. He is arguing that anxiety is not caused by the loss of an object “but is fundamentally the affect that signals when the Other is too close, and the order of symbolization (substitution and displacement) is at risk of disappearing” (Harari xxxii). The “good white woman” feels the affects of encountering alterity, but how does she respond? To know to activate (or develop the capacity for) resilience requires understanding anxiety as a site for transformation, not just pain.Long before the current intensification of affect studies, theorists such as Freud, Kierkegaard and Rollo May argued that anxiety should be depathologied. Anxiety indicates vitality: a struggle against non-being. Not simply a threat of death but more so, meaninglessness (May 15). Anxiety, they argue, is a modern phenomenon, and thus emerged as a central concern of contemporary philosophers. Anxiety, as Kierkegaard held, “is always to be understood as orientated toward freedom” (qt May 37). Or as he famously wrote, “the dizziness of freedom” (Kierkegaard 138). The possibilities of life, and more so the human capacity for self-awareness of life’s potential – to imagine, dream, visualise a different, however unknown, future, self – and the potential, although not ensured, to creatively actualise these possibilities brings with it anxiety. “Anxiety is the affect, the structure of feeling that is inherent in the act of transition”, as Homi Bhabha writes, but it is also the affect of freedom (qt Farmer 358-9). Growth, expansion, transformation co-exist with anxiety (May). In a Spinozian sense, anxiety is thinking with our bodies.In a slightly different vein, Bhabha argues for what he terms “creative anxiety”. Albeit inadvertent, anxiety embraces a state of “unsettled negotiation” by refusing imperious demands of totalizing discourses, and in this sense is an important political tactic of “hybridization” (126). Drawing upon Deleuze, he calls this process becoming minor: relinquishing of power and privilege. Encounters with difference, the proximity to difference, whereby it is not possible to draw a clear and unambiguous line between one’s self and one’s identification with another produces anxiety. Thus becoming minor emerges through the affective processes of anxiety (Bhabha 126). Where there is anxiety there is hope. Bhabha refers to this as anxious freedom. The subject is painfully aware of her indeterminacy. Yet this is where possibility lies, or as Bhabha writes, there is no access to minority politics without a painful “bending” toward freedom (130). In the antagonism is the potential to be otherwise, or create an anti-colonial future. Out of the disturbance might emerge resilient postcolonial subjects.v) The intercultural does not just amplify divisions and difference. In an intercultural setting bodies are mingling and reacting to affective dimensions. It is the radical openness of the body that generates potential for change but also unsettles, producing the anxious white body. Anxiety gets into our bodies and shakes us up, alters self-understanding and experience. Arguably, these are experimental spaces that hold the potential for cultural interventions. There is no us and them; me here and you over there. Affect, the intensity of anxiety, as Moira Gatens writes, leads us to “question commonsense notions of privacy or ‘integrity’ of bodies through exposing the breaches on the borders between self and other evidenced by the contagious ‘collective’ affects” (115). Is it the breaches of borders that instigate anxiety? It can feel like something else, foreign, has taken possession of one’s body. What could be very unsettling about affect, Elspeth Probyn states, is it “radically disturbs different relations of proximity: to our selves, bodies, and pasts” (85). Our demarcations and boundaries are intruded upon.My preoccupation is in testing the double role that anxiety is playing: both reproducing distinctions and also perforating boundaries. I am arguing that ethical and political action takes place through developing a deep understanding of both the reproduction and breach, and in so doing, I “seek to generate new ways of thinking about how we relate to history and how we wish to live in the present” (Probyn 89). In this sense, following scholars of affect and emotion, I want to rework the meaning of anxiety and how it is experienced: to shake up the body or rather to generate an ethical project from the already shaken body. Different affects, as Probyn writes, “make us feel, write, think and act in different ways” (74). What is shaken up is the sense of one’s own body – integrity and boundedness – and with it how one relates to and inhabits the world. What is my body and how does it relate to other bodies? The inside and outside distinction evaporates. Resilience is a necessary attribute, or skill, to resist the lure of readily available cultural resistances.I am writing a book about progressive white women’s engagement with Indigenous people and politics, and the anxiety that ensues. The women I write about care. I do not doubt that: I am not questioning her as an individual. But I am intrigued by what prevents settler Australians from truly grappling with Indigenous conatus? After all, “good white women” want social justice. I am positing that settler anxiety issues from encountering the materiality of Indigenous life: or perhaps more accurately when the imaginary confronts the material. Thus anxiety signals the potential to experience ethical resilience in the messy materiality of the intercultural.By examining anxiety that circulates in intercultural spaces, where settlers are pulled into the liveliness of social encounters, I am animated by the possibility of disruptions to the prevailing order of things. My concern with scholarship that examines postcolonial anxiety is that much of it does so removed from the complexity of immersive engagement. To do so, affords a unifying logic and critique, which limits and contains intercultural encounters, yet settlers are moved, impressed upon, and made to feel. If one shifts perspective to immanent interactions, messy materialities, as Danielle Wyatt writes, one can see where ways of relating and belonging are actively and invariably (re)constructed (188). My interest is in the noisy and unruly processes, which potentially disrupt power relations. My wager is that anxiety reveals the embodiment of colonialism but it is also an opening, a loosening to a greater capacity to affect and be affected. Social resilience is about embracing change, developing positive interdependence, and seeing disturbance as an opportunity for development (Wilson). We have the assets; we just need the will.References Anderson, Ben, and Paul Harrison. Taking-Place: Non-Representational Theories and Geography. Surrey, UK: Ashgate, 2010. Bhabha, Homi. “Anxiety in the Midst of Difference”. PoLAR 21.1 (1998): 123-37. Evers, Clifton. “Intimacy, Sport and Young Refugee Men”. Emotion, Space and Society 3.1 (2010): 56–61. Farmer, Brett, Martin Fran and Audrey Yue. “High Anxiety: Cultural Studies and Its Uses”. Continuum: Journal of Media & Cultural Studies 17.4 (2003): 357-362. Gatens, Moira. “Privacy and the Body: The Publicity of Affect”. Privacies: Philosophical Evaluations, Ed. B. Roessler. Stanford: Stanford UP, 2004. 113-32. Gelder, Ken. “When the Imaginary Australian Is Not Uncanny: Nation, Psyche and Belonging in Recent Australian Cultural Criticism and History”. Journal of Australian Studies 86 (2006): 163-73. Gelder, Ken, and Jane M. Jacobs. Uncanny Australia: Sacredness and Identity in a Postcolonial Nation. Melbourne: Melbourne UP, 1998. Gooder, Hayley, and Jane Jacobs. “Belonging and Non-Belonging: The Apology in a Reconciling Nation”. Postcolonial Geographies. Eds. Alison Blunt and Cheryl McEwan. London: Continuum, 2004. 200-13. Harari, Roberto. Lacan Seminar on Anxiety: An Introduction. New York: Other Press, 2001. Healy, Chris. Forgetting Aborigines. Sydney: U of New South Wales P, 2008. Howard, Sue & Johnson, Bruce. “Resilient Teachers: Resisting Stress and Burnout”. Social Psychology of Education 7 (2004): 399-420. Kierkegaard, Sørren. The Concept of Anxiety. Eds. and Trans. Howard V. Hong and Edna V. Hong. Northfields: Minnesota, 1976. Latukefu, Lotte, Shawn Burns, Marcus O'Donnell & Andrew Whelan. “Enabling Music Students to Respond Positively to Adversity in Work after Graduation: A Reconsideration of Conventional Pedagogies in Higher Music Education.” Journal of University Teaching and Learning Practice 11.2 (in press). Latukefu, Lotte, Marcus O'Donnell, Janys Hayes, Shawn Burns, Grant Ellmers & Joanna Stirling. “Fire in the Belly: Building Resilience in Creative Practitioners through Experiential and Authentically Designed Learning Environments.” The CALTN papers. Ed. J. Holmes. Hobart: Creative Arts Teaching and Learning Network, 2013. 59-65. May, Roland. The Meaning of Anxiety. New York: WW Norton, [1950] 1996. Moreton-Robinson, Aileen. “Towards a New Research Agenda?: Foucault, Whiteness and Indigenous Sovereignty”. Journal of Sociology 42 (2006): 383-95. Probyn, Elspeth. “Writing Shame.” The Affect Theory Reader. Eds. Melissa Gregg and Gregory J. Seigworth. Durham: Duke UP, 2010. 71-90. Povinelli, Elizabeth. The Cunning of Recognition: Indigenous Alterities and the Making of Australian Multiculturalism. Durham: Duke, 2002. Rose, Deborah Bird. Nourishing Terrain: Australian Aboriginal Views of Landscape and Wilderness. Canberra: Australian Heritage Commission, 1996. Ungar, Michael. “Researching and Theorizing Resilience across Cultures and Contexts”. Preventive Medicine 55 (2012): 387–89. Ungar, Michael. “Community Resilience for Youth and Families: Facilitative Physical and Social Capital in Contexts of Adversity.” Children and Youth Services Review 33 (2011): 1742-48. Walker, Brian, and David Salt. Resilience Thinking: Sustaining Ecosystems and People in a Changing World. Washington: Island Press, 2006. Wilson, Geoff. A. “Community Resilience, Globalization, and Transitional Pathways of Decision-Making.” Geoforum 43 (2012): 1218–31. Wyatt, Danielle. A Place in the Nation: Governing the Art of Being Local on the National Frontier. Unpublished PhD thesis. Melbourne: RMIT U, 2011.

It is increasingly being recognised that global natural resource consumption levels exceed planetary limits and that the present trajectory of industrial development is not sustainable. To achieve a more viable existence necessitates a fundamental shift in priorities from the prevailing economic growth-centred, consumer driven philosophy to one that marries aspirations for economic growth with long-term environmental and social considerations. This shift in priorities requires significant contributions and action at the global, national and local levels by the primary 'wheels' of sustainability: government, corporations and civil society. Over the past 100 years, corporations have become the most powerful institution on the planet with both the financial resources and institutional capacity to take the lead role in shaping a sustainable future for humankind. Yet, within and between industry sectors and across geographic locations there has been great diversity in the extent and level of corporate commitment and engagement in societal efforts relating to planetary sustainability. Hence, greater understanding of what drives corporate interest and involvement in ecological sustainability will become increasingly critical to promoting corporate engagement in processes and practices to secure a long-term future for humanity. However, there has been limited explanatory research oriented upon developing an understanding of the processes and factors associated with corporate 'eco-change'. In recognition of this shortcoming in the literature, the present study utilised the case of the non-renewable resource extractive sector of Australia to examine corporate engagement with processes and practices for planetary sustainability. Specifically, it sought to construct and evidence an explanation of the external and internal factors that have promoted and/or retarded corporate engagement with planetary sustainability in the non-renewable resource extractive sector (NRRES) of Australia. Guided by grounded theory methodology, an instrumental case study of the NRRES in Australia was undertaken. The NRRES was chosen as this sector's profile, visibility and activities over the past twenty years have meant it has come under mounting pressure to incorporate the concept and principles of planetary sustainability into its ethos and operations. As such, the sector represents the opportunity to study this phenomenon within a dynamic context of sectoral and corporate responses to evolving societal expectations. The research was undertaken in three phases and the principal research method was in-depth key informant interviews with purposively sampled members of the sector's stakeholder groups. Each NRRES corporation is situated at the centre of a web of interconnected interests or 'stakes' necessitating efforts to balance the various stakeholder interests to maintain the institution's license-to-operate and secure a long-term existence. The thesis constructs an explanation of the societal drivers of NRRES corporate engagement with planetary sustainability, organised as the three categories of government, civil society and the corporate sector. These three groupings of stakeholders have been clustered into the broad category or theme of Activating Engagement, which recognises their collective role as the stimuli for NRRES corporation engagement in processes and practices for planetary sustainability. While the theme of Activating Engagement emphasises the importance and interrelatedness of the roles and actions within and between the three primary wheels of sustainability, of particular note is the evident rise of civil society as a more active societal stakeholder and more salient driver of corporate uptake of social and environmental issues. As the identified external drivers play a critical role in motivating NRRES corporation engagement, it is a corporation's particular characteristics that ultimately determine the extent and level of uptake of strategies to demonstrate corporate social responsibility. The thesis develops an explanation of the internal factors mediating NRRES corporate engagement comprising the factors of leadership, resources, structures, culture and understanding. These factors are conceptualised as the theme of Capacity for Engagement, which identifies their collective importance in a NRRES corporation's preparedness, impetus and capability relating to interest and participation in planetary sustainability. While all of the five factors are seen as essential to meaningful NRRES corporate engagement, the thesis identifies leadership as the most critical factor in Capacity for Engagement. Based on the findings of the research, several explanatory frameworks are developed. These frameworks aid in deepening our understanding of the NRRES corporate engagement process, in particular, the interconnections between the factors impeding and facilitating corporate interest and engagement with processes and practices for planetary sustainability. As such, these frameworks will make a substantial contribution to building our understanding of how the various factors and their components or 'pieces of the puzzle' interact and interrelate with each other to generate corporate engagement. The frameworks are the culmination of the research and, coupled with the more detailed explanations of their constituent factors, enhance our knowledge and understanding of the dynamics of NRRES corporation engagement with planetary sustainability. This enhanced understanding is significant and could be of considerable value in informing and targeting efforts to advance the depth and breadth of NRRES corporation engagement with processes and practices for planetary sustainability. To advance the standing of the study's findings, a series of case studies could be undertaken targeting the investigation of NRRES corporate engagement in other geographic locations and within different industry sectors.

It is increasingly being recognised that global natural resource consumption levels exceed planetary limits and that the present trajectory of industrial development is not sustainable. To achieve a more viable existence necessitates a fundamental shift in priorities from the prevailing economic growth-centred, consumer driven philosophy to one that marries aspirations for economic growth with long-term environmental and social considerations. This shift in priorities requires significant contributions and action at the global, national and local levels by the primary 'wheels' of sustainability: government, corporations and civil society. Over the past 100 years, corporations have become the most powerful institution on the planet with both the financial resources and institutional capacity to take the lead role in shaping a sustainable future for humankind. Yet, within and between industry sectors and across geographic locations there has been great diversity in the extent and level of corporate commitment and engagement in societal efforts relating to planetary sustainability. Hence, greater understanding of what drives corporate interest and involvement in ecological sustainability will become increasingly critical to promoting corporate engagement in processes and practices to secure a long-term future for humanity. However, there has been limited explanatory research oriented upon developing an understanding of the processes and factors associated with corporate 'eco-change'. In recognition of this shortcoming in the literature, the present study utilised the case of the non-renewable resource extractive sector of Australia to examine corporate engagement with processes and practices for planetary sustainability. Specifically, it sought to construct and evidence an explanation of the external and internal factors that have promoted and/or retarded corporate engagement with planetary sustainability in the non-renewable resource extractive sector (NRRES) of Australia. Guided by grounded theory methodology, an instrumental case study of the NRRES in Australia was undertaken. The NRRES was chosen as this sector's profile, visibility and activities over the past twenty years have meant it has come under mounting pressure to incorporate the concept and principles of planetary sustainability into its ethos and operations. As such, the sector represents the opportunity to study this phenomenon within a dynamic context of sectoral and corporate responses to evolving societal expectations. The research was undertaken in three phases and the principal research method was in-depth key informant interviews with purposively sampled members of the sector's stakeholder groups. Each NRRES corporation is situated at the centre of a web of interconnected interests or 'stakes' necessitating efforts to balance the various stakeholder interests to maintain the institution's license-to-operate and secure a long-term existence. The thesis constructs an explanation of the societal drivers of NRRES corporate engagement with planetary sustainability, organised as the three categories of government, civil society and the corporate sector. These three groupings of stakeholders have been clustered into the broad category or theme of Activating Engagement, which recognises their collective role as the stimuli for NRRES corporation engagement in processes and practices for planetary sustainability. While the theme of Activating Engagement emphasises the importance and interrelatedness of the roles and actions within and between the three primary wheels of sustainability, of particular note is the evident rise of civil society as a more active societal stakeholder and more salient driver of corporate uptake of social and environmental issues. As the identified external drivers play a critical role in motivating NRRES corporation engagement, it is a corporation's particular characteristics that ultimately determine the extent and level of uptake of strategies to demonstrate corporate social responsibility. The thesis develops an explanation of the internal factors mediating NRRES corporate engagement comprising the factors of leadership, resources, structures, culture and understanding. These factors are conceptualised as the theme of Capacity for Engagement, which identifies their collective importance in a NRRES corporation's preparedness, impetus and capability relating to interest and participation in planetary sustainability. While all of the five factors are seen as essential to meaningful NRRES corporate engagement, the thesis identifies leadership as the most critical factor in Capacity for Engagement. Based on the findings of the research, several explanatory frameworks are developed. These frameworks aid in deepening our understanding of the NRRES corporate engagement process, in particular, the interconnections between the factors impeding and facilitating corporate interest and engagement with processes and practices for planetary sustainability. As such, these frameworks will make a substantial contribution to building our understanding of how the various factors and their components or 'pieces of the puzzle' interact and interrelate with each other to generate corporate engagement. The frameworks are the culmination of the research and, coupled with the more detailed explanations of their constituent factors, enhance our knowledge and understanding of the dynamics of NRRES corporation engagement with planetary sustainability. This enhanced understanding is significant and could be of considerable value in informing and targeting efforts to advance the depth and breadth of NRRES corporation engagement with processes and practices for planetary sustainability. To advance the standing of the study's findings, a series of case studies could be undertaken targeting the investigation of NRRES corporate engagement in other geographic locations and within different industry sectors.
Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Australian School of Environmental Studies
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