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Letteratura scientifica selezionata sul tema "TQM Management"

Autore: Grafiati

Pubblicato: 4 giugno 2021

Ultima modifica: 13 febbraio 2022

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Articoli di riviste sul tema "TQM Management"

Gilchrist, Warren. "TQM and Management Science". OR Insight 9, n. 1 (gennaio 1996): 13–19. http://dx.doi.org/10.1057/ori.1996.3.

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Sharp, J. M., Z. Irani, K. Kutucuoglu e F. Erzincanli. "Integrating TQM and TPM into a management information system". International Journal of Information Technology and Management 1, n. 2/3 (2002): 242. http://dx.doi.org/10.1504/ijitm.2002.001199.

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Singh, Kanwarpreet, e Inderpreet Singh Ahuja. "Synergising the effects of transfusion of TQM and TPM for Indian manufacturing industries: a tactical TQM-TPM model". International Journal of Process Management and Benchmarking 5, n. 4 (2015): 456. http://dx.doi.org/10.1504/ijpmb.2015.072326.

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Gunasekaran, Angappa, e Ronald E. McGaughey. "TQM is suppy chain management". TQM Magazine 15, n. 6 (dicembre 2003): 361–63. http://dx.doi.org/10.1108/09544780310502688.

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Fitriani, FITRIANI. "PERSIAPAN TOTAL QUALITY MANAGEMENT (TQM)". Adaara: Jurnal Manajemen Pendidikan Islam 9, n. 2 (1 agosto 2019): 908–19. http://dx.doi.org/10.35673/ajmpi.v9i2.426.

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Abstract: School is the main place in improving the quality and initial preparation to face the competition that exists today, namely by creating good and quality school management in accordance with the demands of TQM, because school management is a place to create quality and excellence. School management will be carried out if supported by human resources (HR) who have the ability, integration and high will. This is where the application of TQM that prioritizes quality reliability can be applied in the world of education to produce the best quality education in the school environment.

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Blake, Gene. "TQM and strategic environmental management". Environmental Quality Management 1, n. 3 (1992): 203–6. http://dx.doi.org/10.1002/tqem.3310010302.

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Taket, Ann, e Robert L. Flood. "Beyond TQM." Journal of the Operational Research Society 45, n. 6 (giugno 1994): 723. http://dx.doi.org/10.2307/2584464.

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Taket, Ann. "Beyond TQM". Journal of the Operational Research Society 45, n. 6 (giugno 1994): 723–25. http://dx.doi.org/10.1057/jors.1994.111.

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SEWELL, GRAHAM. "Beyond TQM". R&D Management 26, n. 2 (aprile 1996): 184–85. http://dx.doi.org/10.1111/j.1467-9310.1996.tb00946.x.

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Van Cuylenburg, Peter. "Why TQM?" Managing Service Quality: An International Journal 1, n. 1 (gennaio 1991): 31–34. http://dx.doi.org/10.1108/eum0000000003119.

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Tesi sul tema "TQM Management"

Sinclair-Williams, M. J. M. "Disability and safety management systems in TQM and non-TQM organisations". Thesis, University of Surrey, 1998. http://epubs.surrey.ac.uk/844353/.

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Historically society has, at various periods in time, protected the health, safety and welfare of those most disadvantaged by using socially based collective mechanisms. Within the United Kingdom the model used to achieve this collective protection has developed from proscription, under the Factories Acts, to a more self-regulatory and risk based approach advocated by Lord Roben's under the Health and Safety at Work etc. Act 1974 and its relevant statutory provisions. The body tasked with providing examples of good practice and regulating the provisions of the Act, The Health and Safety Executive, advocate a management-led model using the principles of total quality management (TQM). This model is one which purports to focus on a systematic and empowered approach by involving all staff in the evaluation and reduction of systematic error within processes throughout the whole organisation. It can be argued that the contemporary disadvantaged are no longer the children of the industrial revolution but are those members of society who seek employment yet are handicapped by society through disability or impairment- the paradigm of disability. This study sought to explore this paradigm of disability and TQM within the context of two contrasting industrial sectors - the engineering and retail sectors. The study sought to break new ground by exploring whether the TQM model, which advocates system totality, reduction in variation and continuous improvement as fundamental principles, does in fact provide improved cognitive adequacy (a construct of institutional responsibility, communication and problem resolution) within the paradigm of disability. The study used a triangulation methodology to collect qualitative data at the individual and institutional level. This involved a number of phases comprising group discussions, focus groups and self-completed questionnaires (n=1135) by economically active disabled, impaired and handicapped individuals and at the organisational level case study analysis (n=8) and self-completed questionnaires (n=2181) by institutional key players. Although the construct of disability is multifaceted, the study concluded that at the individual level a number of factors were perceived to be ranked higher and as such more important to disabled employees in maintaining their health, safety and welfare. These were further classified into 'software' and 'hardware' domains of a safety management system with institutional social support being most important. Social support comprised support, communication and trust and was perceived to be low at the organisational level. At the institutional or organisational level social support can be measured using the theory of cognitive adequacy comprising responsibility, communication and problem resolution. When measured at the organisational level, via the policy domain, cognitive adequacy was once more concluded to be low or absent. These results applied equally to individuals within both the retail and engineering sectors. The study also concluded that, at the organisational level, safety systems which can be categorised as formal did not exist to meet the needs of the disabled within the organisations studied. This was particularly evident at the policy domain level where it was noted that few companies had included provisions for the allocation of specifically defined responsibility and control. However there existed many informal sub-systems which had developed through group dynamics and personal interrelations. In many cases those tasked with operational responsibility were unaware of such sub-systems. There also existed many barriers within the disability paradigm to both the duty holder and disabled employees meeting specific duties under the Health and Safety at Work etc. Act 1974. In particular communication, both verbal and non-verbal, presented the highest ranked barrier to organisations achieving a high cognitive adequacy condition. Each construct was measured using contingency tables and log-linear analysis to determine any association between TQM and non-TQM organisations for the paradigm of disability. Significant differences in data acquisition, performance measurement and problem resolution existed between TQM and Non-TQM organisations. However in relation to the paradigm of disability, the study concluded that the data supported the null hypothesis that, in the context of the paradigm of disability, no significant differences were exhibited between the safety management systems (SMS) of organisations who had adopted TQM and those that had not. Holistically this study has provided a deeper understanding of the complexity of the disabled paradigm and safety provisions at work.

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Belabbes, Mehdi El. "Les déterminants de la réussite pérenne du management par la qualité totale : cas du groupe CODIM2". Thesis, Corte, 2013. http://www.theses.fr/2013CORT0010.

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Notre thèse repose sur le constat, confirmé par les auteurs et les professionnels, que le management par la qualité totale (TQM) est un mode de gestion centré sur la qualité, visant la rentabilité à long terme par la satisfaction des clients et l'amélioration continue de l'ensemble des processus de production. Notre travail a pour objectif d’explorer les déterminants qui assurent la pérennité de la réussite de ce système managérial. En adoptant un mode exploratoire de recherche basé sur une étude clinique, nous avons choisi le groupe CODIM comme un terrain pour effectuer notre étude de cas. Dans cette perspective, notre question de recherche est formulée de la manière suivante :- Quels sont les déterminants de la réussite pérenne du management par la qualité totale ?Nous avons entrepris de répondre à cette interrogation lors d’une recherche en trois phases :• Une phase de conceptualisation qui comprenait une étude approfondie du concept du management par la qualité totale, fondée sur l’expérience des auteurs et sur la littérature existante, ainsi que l’étude des théories et des pratiques liées au TQM.• La seconde phase visait à élaborer un modèle idéal des déterminants de réussite du management par la qualité totale, concrétisé par l'ensemble des variables explicatives de notre question centrale.• La troisième phase consistait à expérimenter notre modèle théorique et à tester nos hypothèses grâce à une étude qualitative suivie d'une étude quantitative
Our thesis is based on the fact, confirmed by the authors and professionals that the total quality management (TQM) is a management focused on quality, for the long-term profitability by customer satisfaction and improving all continuous production process. Our work aims to explore the determinants that ensure the sustainability of the success of the managerial system. By adopting an exploratory search mode based on a clinical study, we chose the CODIM group as a ground for making our case study. In this context, our research question is formulated as follows :- What are the determinants of long-term success of the total quality management ?We set out to answer this question during a search of three phases:• A conceptualization phase that included a thorough study of the concept of total quality management , based on the authors experience and the literature, and the study of theories and practices related to TQM .• The second phase was to develop an ideal model of the determinants of success in total quality management, embodied by the set of explanatory variables in our central issue.• The third phase was to test our theoretical model and test our hypotheses through a qualitative study followed by a quantitative study

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Elfaituri, Ashref A. "An assessment of TQM implementation, and the influence of organisational culture on TQM implementation in Libyan banks". Thesis, University of Gloucestershire, 2012. http://eprints.glos.ac.uk/2127/.

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TQM has become a competitive strategy for organisations and has been widely implemented throughout the world. Over the previous three decades, there has been a dramatic growth globally in the implementation of total quality management (TQM) in many organisations with the aim of improving the quality of their products and services, and meeting customers‘ needs. Although the literature in the field relates the success of many organisations in the implementation of TQM, it also refers to the fact that there have been some failures or shortcomings and barriers to the implementation of TQM. These failures or barriers to adoption and implementation are due not only to a lack of top management commitment or weak understanding of total quality management, but also encompass organisational cultural factors. The purpose of this research is to assess the level of TQM implementation, and to explore the influence of organisational culture on TQM implementation in Libyan banks. In addition, this research identifies the main obstacles that affect the implementation of TQM in Libyan banks. This study uses both quantitative and qualitative methods to achieve the objectives of the research. A questionnaire was designed to determining the level of TQM implementation in Libyan banks, and to identify the causal relationships between factors, in order to explore the influence of organisational culture on TQM implementation. Complimentary semi-structured interviews were conducted with managers and supervisors to gain a greater understanding of some additional issues with regard to TQM practice and organisational culture. The results of data analysis show that the level of TQM implementation in Libyan banks was low. The competing value framework (CVF) as proposed and tested by Denison and Spreitzer (1991) was used to explore the influence of organisational culture types on TQM implementation factors in Libyan banks. The findings showed that group culture and developmental culture had a positive influence on all TQM implementation factors. In addition, hierarchical culture and rational culture did not have any influence on TQM implementation factors in this context. Moreover, the study revealed that some of the obstacles that affected the achievement of a high level of TQM implementation in Libyan banks were: a lack of top management commitment; a lack of training programmes relating to quality management; and a weak focus on customer expectations and satisfaction. The findings of this study make an original contribution to the academic and practical knowledge of TQM. It is the first exploratory study to have assessed TQM implementation, and to have investigated the influence of organisational culture types on TQM implementation in Libyan banks. Besides presenting some recommendations for Libyan banks, the research offers suggestions for further research in this area.

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Clark, Michael Colin. "The role(s) of ISO 9000 quality management systems in the management of educational institutions : an empirical and theoretical analysis". Thesis, University of Wolverhampton, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.297605.

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Kandampully, Jaya Anand. "Total quality management through continuous improvement in service industries". Thesis, University of Exeter, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.294482.

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Wilson, Marya L. "Total quality management (TQM) at the University Centers". Menomonie, WI : University of Wisconsin--Stout, 2006. http://www.uwstout.edu/lib/thesis/2006/2006wilsonm.pdf.

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Al-Raisi, Abdullah M. "The feasibility of introducing Total Quality Management into Oman Telecommunication Company (OMANTEL)". Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/19257/.

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Total Quality Management (TQM) and the issues relating to its implementation have been widely discussed and debated in the business and management literature during the last few years, particularly in the West. The implementation of TQM principles, concepts and methods in an organisation has been regarded as a real movement towards transforming its culture and improving its management processes and the quality of its services and products. Nevertheless, available data on TQM implementation within the context of the developing countries are limited or mainly focused on the manufacturing sector. Little research has been carried out on the subject within the service sector, particularly within the telecommunication sector. The issues relating to TQM implementation in this study are investigated within the context of a developing country; namely Oman; more particularly, within the context of the Omani telecommunication sector. Against this background, this study examines the feasibility of introducing TQM into Oman Telecommunications Company (OMANTEL). The study provides an analysis and assesses the extent to which there is a need for TQM implementation in OMANTEL, and the extent to which the company's internal environment is compatible with the tenets of TQM. The study is based on both secondary and primary data analysis. The secondary data are used to delineate the underpinning principles, methods, tools and techniques of TQM and to offer a background to the organisation under investigation. The secondary data were obtained through a survey of TQM literature and the archival data relating to OMANTEL. The primary data were obtained through an empirical study by questionnaire and conducting several interviews within OMANTEL. The primary data obtained are presented to manifest the extent to which it is feasible to introduce TQM in OMANTEL and to offer recommendations that would enhance this feasibility. The secondary data analysis reveals that there are several emerging trends in the Omani telecom sector that entail some changes in OMANTEL. The secondary data analysis reveals that TQM has much to offer to OMANTEL in order to meet those emerging trends. The primary data analysis reveals that there is a limited knowledge and understanding amongst OMANTEL's personnel of TQM and that there is a significant need for TQM implementation in OMANTEL. The primary data analysis reveals that there are some barriers that could be encountered in implementing TQM in OMANTEL; nevertheless, there are some driving forces that could facilitate this implementation. The primary data also reveals that the internal environment of OMANTEL is conductive to implementing the elements, concepts and principles of the proposed TQM framework.

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Al-Zomany, Yasser M. A. "The acceptability of Total Quality Management in the Islamic culture of Yemen". Thesis, University of the West of England, Bristol, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.249413.

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Abohimed, Bader. "Identifying some management approaches to total quality management (TQM) within industrial organizations". Online version, 2001. http://www.uwstout.edu/lib/thesis/2001/2001abohimedb.pdf.

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Yiu, Chung. "Application of TQM in Hong Kong Government /". Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18836379.

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Libri sul tema "TQM Management"

Powell, Anna S. TQM and environmental management. New York, NY: Conference Board, 1995.

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Luthra, Sunil, Dixit Garg, Ashish Agarwal e Sachin K. Mangla. Total Quality Management (TQM). Boca Raton : CRC Press, 2020. |: CRC Press, 2020. http://dx.doi.org/10.1201/9781003053156.

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TQM for purchasing management. New York: McGraw-Hill, 1993.

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Massachusetts. Commonwealth Quality Improvement Council. TQM Massachusetts. Boston, Mass: The Council, 1993.

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Beyond TQM. Chichester: J. Wiley & Sons, 1993.

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Saylor, James H. TQM field manual. New York: McGraw-Hill, 1992.

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Morehouse, Debra L. Essentials of TQM. Aldershot: Gower, 1996.

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Absolon, Peter. Risk management in TQM environment. Letchworth: Technical Communications, 1994.

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Powell, Anna S. TQM and supplier relationships. New York, N.Y: Conference Board, 1994.

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Aune, A. Teams and TQM. Hertfordshire, England: Technical Communications (Pub.), 1992.

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Capitoli di libri sul tema "TQM Management"

Gass, Saul I., e Carl M. Harris. "TQM". In Encyclopedia of Operations Research and Management Science, 842. New York, NY: Springer US, 2001. http://dx.doi.org/10.1007/1-4020-0611-x_1053.

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Dahlgaard, J. J., K. Kristensen e G. K. Kanji. "TQM-leadership". In Total Quality Management, 73–84. Dordrecht: Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0539-2_7.

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Tsuda, Y. "TQM in education". In Total Quality Management, 436–41. Dordrecht: Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0539-2_76.

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Schaar, H., e P. Å. Sörensson. "TQM—Einführungsstrategien". In Die Hohe Schule des Total Quality Management, 55–104. Berlin, Heidelberg: Springer Berlin Heidelberg, 1994. http://dx.doi.org/10.1007/978-3-642-93549-7_2.

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Mellis, Werner, Georg Herzwurm e Dirk Stelzer. "Total Quality Management". In TQM der Softwareentwicklung, 20–61. Wiesbaden: Vieweg+Teubner Verlag, 1998. http://dx.doi.org/10.1007/978-3-322-90534-5_3.

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Mellis, Werner, Georg Herzwurm e Dirk Stelzer. "Total Quality Management". In TQM der Softwareentwicklung, 20–61. Wiesbaden: Vieweg+Teubner Verlag, 1996. http://dx.doi.org/10.1007/978-3-663-13902-7_3.

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Nichols, Theo, e Nadir Sugur. "TQM from Above". In Global Management, Local Labour, 94–120. London: Palgrave Macmillan UK, 2004. http://dx.doi.org/10.1057/9780230504578_6.

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Groth, Uwe, e Andreas Kammel. "Total Quality Management (TQM)". In Lean Management, 130–50. Wiesbaden: Gabler Verlag, 1994. http://dx.doi.org/10.1007/978-3-322-90752-3_21.

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Oess, Attila. "Total Quality Management (TQM)". In Total Quality Management, 89–133. Wiesbaden: Gabler Verlag, 1993. http://dx.doi.org/10.1007/978-3-322-82930-6_5.

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Oess, Attila. "Total Quality Management (TQM)". In Total Quality Management, 81–113. Wiesbaden: Gabler Verlag, 1989. http://dx.doi.org/10.1007/978-3-663-20150-2_5.

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Atti di convegni sul tema "TQM Management"

"Total quality management (TQM)". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3661.

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SCHALLER, ROBERT. "Assuring TQM failure". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3656.

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LIGHT, THOMAS, e JAMES LINDENFELSER. "SDIO's implementation of TQM". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3695.

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STIMSON, RICHARD. "TQM - Strategy for implementation". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3200.

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FICKLER, STUART. "The language of TQM". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3245.

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GARTMAN, JERALD, e JOHN FARGHER, JR. "Managing the TQM cultural change". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3212.

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NORAUSKY, PATRICK. "TQM - A system success story". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3217.

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WEBER, PETER, e ELLEN DOMB. "Using process improvement to introduce TQM". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3202.

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KAMMERT, SANDRA. "Maintainability - A critical link in TQM". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3213.

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PARKER, JOHN. "Peacekeeper IFSS - A TQM success story". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3218.

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Rapporti di organizzazioni sul tema "TQM Management"

Damon, Gerry A. Total Quality Management (TQM). Fort Belvoir, VA: Defense Technical Information Center, settembre 1989. http://dx.doi.org/10.21236/ada444502.

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Hughes, Jr, e William E. Management of Variation and TQM. Fort Belvoir, VA: Defense Technical Information Center, luglio 1991. http://dx.doi.org/10.21236/ada238399.

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Kirk, Nancy. Integrating Total Quality Management (TQM) and hazardous waste management. Office of Scientific and Technical Information (OSTI), novembre 1993. http://dx.doi.org/10.2172/10192707.

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Reed, Ronald D. Total Quality Management (TQM) at the USAF Academy. Fort Belvoir, VA: Defense Technical Information Center, novembre 1992. http://dx.doi.org/10.21236/ada283191.

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DEFENSE LOGISTICS AGENCY FORT BELVOIR VA. DLA-X Total Quality Management (TQM) Implementation Plan. Fort Belvoir, VA: Defense Technical Information Center, luglio 1989. http://dx.doi.org/10.21236/ada212911.

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DEFENSE LOGISTICS AGENCY FORT BELVOIR VA. DLA-Z TQM (Total Quality Management) Implementation Plan. Fort Belvoir, VA: Defense Technical Information Center, luglio 1989. http://dx.doi.org/10.21236/ada212912.

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Damon, Gerry A. Total Quality Management (TQM) (The National Shipbuilding Research Program). Fort Belvoir, VA: Defense Technical Information Center, settembre 1989. http://dx.doi.org/10.21236/ada452422.

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Lester, James, e Sarah H. Nash. A Survey of Total Quality Management (TQM) Resource Centers. Fort Belvoir, VA: Defense Technical Information Center, marzo 1990. http://dx.doi.org/10.21236/ada229218.

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DEFENSE LOGISTICS AGENCY FORT BELVOIR VA. Supply Operations (DLA-O) Total Quality Management (TQM) Master Plan. Fort Belvoir, VA: Defense Technical Information Center, luglio 1989. http://dx.doi.org/10.21236/ada212902.

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DEFENSE LOGISTICS AGENCY FORT BELVOIR VA. Total Quality Management (TQM) Master Plan: Contracting Directorate (DLA-P). Fort Belvoir, VA: Defense Technical Information Center, luglio 1989. http://dx.doi.org/10.21236/ada212903.

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