Letteratura scientifica selezionata sul tema "Relations entre services"
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Articoli di riviste sul tema "Relations entre services":
Patry, Hélène, e Pâquerette Ranger. "Services au public et services techniques : conflit ou complémentarité ?" Documentation et bibliothèques 21, n. 3 (15 gennaio 2019): 143–49. http://dx.doi.org/10.7202/1055394ar.
Althoff, Gerd, e Christiane Witthöft. "Les services symboliques entre dignité et contrainte". Annales. Histoire, Sciences Sociales 58, n. 6 (dicembre 2003): 1293–318. http://dx.doi.org/10.1017/s0395264900022009.
Wyrwa, Tadeusz. "Les relations entre Services de renseignement français et polonais avant 1939". Revue d’études comparatives Est-Ouest 22, n. 4 (1991): 131–36. http://dx.doi.org/10.3406/receo.1991.1528.
Lavoie, Johanne. "Pistes de solutions pour l’amélioration des relations entre les services techniques et les services au public". Documentation et bibliothèques 52, n. 1 (2006): 59. http://dx.doi.org/10.7202/1030028ar.
Charles-Le Bihan, Danielle. "La transformation du jeu social entre les services publics et leurs agents". Revue française d'administration publique 80, n. 1 (1996): 659–72. http://dx.doi.org/10.3406/rfap.1996.3546.
Cabannes, S., e M. Touré. "Contractualisation des relations entre la direction des investissements et les services clients". IRBM News 34, n. 4 (luglio 2013): 95–99. http://dx.doi.org/10.1016/j.irbmnw.2013.05.001.
Badel, Maryse. "Les relations entre la puissance publique, les associations prestataires de services et les usagers des services sociaux". Journal du droit des jeunes 236, n. 6 (2004): 24. http://dx.doi.org/10.3917/jdj.236.0024.
Lichtenstein, Claire. "Les relations industrie-services dans la tertiarisation des économies". Revue internationale P.M.E. 6, n. 2 (16 febbraio 2012): 9–33. http://dx.doi.org/10.7202/1008208ar.
Watts, Anthony Gordon. "Les services d'orientation scolaire et professionnelle pour les jeunes au Royaume-Uni. Deuxième partie : Les relations entre les services". L’Orientation scolaire et professionnelle 17, n. 4 (1988): 353–69. http://dx.doi.org/10.3406/binop.1988.1680.
Côté, Serge. "Relations économiques régionales et hétérogénéités de l'espace québécois". Recherche 37, n. 3 (12 aprile 2005): 517–36. http://dx.doi.org/10.7202/057071ar.
Tesi sul tema "Relations entre services":
Castro-Lucas, de Souza Cristina. "Les relations entre l'innovation et la performance internationale pour les activités de service aux entreprises". Thesis, Aix-Marseille 3, 2011. http://www.theses.fr/2011AIX32037.
This research deals with service innovation and internationalization: how firms perform on international markets and get an edge thanks to innovation on service concept or service process. We tested the relationship between innovation and international performance, assessed the impact of innovation compared to other international advantages. Symmetrically, we also checked how far the internationalization process can be a powerful driver of innovation for service firms. After the development of a theoretical model, data were collected from a telephone survey. The target respondents of the survey were senior executives of internationalized service companies in France. Out of the 807 companies which were contacted, 51 usable responses were received. The data collected were analyzed by Structural Equation Modeling (SEM), using the Partial Least Square method. The tested model shows that service innovation has a positive influence on international development and that the international competence, obtained in foreign markets, drives the dynamics of innovation in services company. The model proposed highlights the capabilities for R & D (organizational), relational, ICT, international competence, service and international experience as factors that impact the final results of internationalized companies, or more specifically, the international performance
Côté, Andrée. "La relation de soins et de services : entre le lien social de don, le lien d'autorité et le lien de sacrifice /". Thèse, Chicoutimi : Université du Québec à Chicoutimi, 2003. http://theses.uqac.ca.
Guilpart, Nicolas. "Relations entre services écosystémiques dans un agroécosystème à base de plantes pérennes : compromis entre rendement de la vigne et régulation de l'oïdium". Thesis, Montpellier, SupAgro, 2014. http://www.theses.fr/2014NSAM0007/document.
How to combine crop productivity and reduction in pesticide use ? A reduction in plant growth and an increase in crop canopy porosity has been shown to limit the development of the grapevine powdery mildew (powdery mildew regulation service), which is a major disease in viticulture. However, this could also limit grapevine yield through a reduction in light interception and biomass production through photosynthesis. Can regulation of powdery mildew be increased without grapevine yield impairment ? In other words, do these two services trade off ? To address this question, two experiments were used. A field experiment was conducted in Montpellier from 2010 to 2012 on Shiraz, and a network of non-sprayed vineyard plots was monitored by the French Institute of Vine and wine in the Bordeaux region from 2007 to 2013. Data analyses showed that: (i) 65 to 70 \% of grapevine yield in year n were determined by the effect of water and nitrogen stresses on inflorescence formation in the latent buds at flowering in year n-1; (ii) the effect of grapevine vegetative development on powdery mildew depended on epidemic earliness and was significant only when first symptoms were detected on leaves between flowering and bunch closure. Grapevine vegetative development at flowering was therefore a relevant indicator of the powdery mildew regulation service. Based on these results, the hypothesis of a trade-off between grapevine yield and powdery mildew regulation was experimentally confirmed and water stress at flowering was identified as a shared driver of these two services. Then, a simple model was built that accounted for the effect of water stress at flowering on the two services, where grapevine yield depended mostly on year n-1 and grapevine vegetative development depended only on year n conditions. Analysis of the model's mathematical properties showed that "win-win" scenarios (high level of both services) did exist and were reached when specific climatic sequences occured (a wet year followed by a dry year). The "win-win" scenarios could not be reached two consecutive years and were therefore temporally unstable. Decision rules for pesticides application may be adapted in function of the inter-annual climatic variability and its effect on the trade-off between grapevine yield and regulation powdery mildew
Debono, Anne-Laure. "L'ouverture du droit des services publics au droit de la consommation : entre enrichissement et désordre". Aix-Marseille 3, 2010. http://www.theses.fr/2010AIX32064.
The propensity of consumer law to overcome the compartmentalization within the legal system and the capacity of the jurisdictional order to derive private norms constitute the main factors explaining why public utilities law is opening up to consumerism. This phenomenon requires thinking about the nature and the consequences of the exchanges existing between the two legal systems, in the light of the systematic analysis of law, the presupposition of which is structured around relations of interaction and characteristics of unity presented by the system’s elements. The systematic approach of the relations that are built up between public utilities law and consumer law evidences the beneficial interconnections which are established between both legal systems. Reuniting the concepts of user and consumer within a broader conceptual unity is part and parcel of this perspective. Far from generating dysfunction within this particular branch of law, the extension of consumer law under the guise of the user-consumer concept proves to be positive in so far as it contributes to unifying the applicable protective norms. Adopting an analytical frame which extends to branches of law also enables us to contemplate the means to a harmonious articulation between the finalities pursued by both disciplines in the hands of the administrative judge. The perspective of the appropriation of consumerist sources by administrative jurisdiction thus allows us to perceive the foundations of an emerging branch of law which is gaining more and more autonomy: consumerist administrative law
Fijalkow, Ygal. "Entre raisons civiques et raisons marchandes : le rapport des usagers à France Télécom". Toulouse 2, 2003. http://www.theses.fr/2003TOU20109.
We are interested to know if it is true that public service users are now ordinary consumers. Has the specific link between users and historical model of public utility disappeared and this relation became a usual consumption ? Based on a case-study concerning France Telecom, a company confronted to deregulation, privatization and opening to competition, this research analyses different rationalities : users' loyalty, defection and voice. Even if we can notice evolutions about relations between public utility and users, the results show that the model of consumer did not disappear for a user of public utility. The new users still refer to some aspects of the public utility. Moreover they give a new significance to their behaviour of consumption
Siblot, Yasmine. "Paperasse, guichets et modernisation de l'accueil : les rapports pratiques entre classes populaires et administrations". Paris, EHESS, 2003. https://buadistant.univ-angers.fr/login?url=https://www.cairn.info/faire-valoir-ses-droits-au-quotidien--9782724609867.htm.
This dissertation analyses the relations between the inhabitants of a suburban city close to Paris and local public administrations. It aims to understand both the ambivalent relations between popular classes and public institutions, and the effects of the transformations of the public services. The research is based on a field work in a working class area composed of public housing and small houses, in the post office, the social center, and the town hall. The first part examines the practices of the inhabitants. It shows that the relations with administrations are relations of domination but alos relations of integration, and that dwellers have recourse to public services as a claim for rights and not for charity. These integrative processes are especially developped in the three local public services i studied, as the second part shows it. The relations with street level bureaucrats working at the front office and inhabitants are ambivalent : these employees have an authority but are subordinate, and their position is indefinite between the middle and the working class. Their attitudes towards inhabitants vary between distance end familiarity, through day-to-day encounters. The last part underlines how the policies of "modernization" in public services undermines this familiarity. These policies are based on managerial objectives and aim to redefine the relations to working class. They lead to a new conception of the employees' work that is far from their actual practices, and may reinforce the stigmatisation of the inhabitants of working class areas in administrations
Clark, Nathalie. "La relation de confiance entre le médecin et son patient en droit civil québécois : impact de la réforme des services de santé et des services sociaux". Sherbrooke : Université de Sherbrooke, 1998.
Frigon, Mélanie. "L'influence du soutien de la direction et des facteurs de stress sur la relation entre le conflit travail-famille et la santé organisationnelle". [S.l. : s.n.], 2006.
Lefebvre, Marion. "Qualité(s) de l’emploi dans les services à la personne : entre régulations publiques et professionnelles". Thesis, Lille 1, 2012. http://www.theses.fr/2012LIL12016/document.
Home care and personal services are heavily supported by economic and social policies in France. What is the quality of these jobs? Are there different forms of job quality in this heterogeneous group of activities? How are “quality compromises” built? How are they legitimated? These are the essential questions addressed in this thesis. In order to answer these issues, we study the progressive construction of public and professional regulations which contribute to shape jobs and their characteristics. The structuring of professional relationships is more particularly analysed on the basis of a qualitative survey carried out among people in charge of bargaining collective agreements. The interpretive lens used in the analysis of empirically observed forms of job quality is derived from this first historical and social framing. A second, epistemological and theoretical framing, aims at pointing out the way through which the concept of “job quality” is approached in the thesis. Job quality is investigated in its multiple economic and social dimensions (remuneration, job security, working conditions...) through an approach based on the gaps to the mean of French job standards. The use and treatment of statistical data based on two national surveys emphasizes that these deviations from the norm tend to be cumulative on several dimensions in personal services. “Cumulative constraints at work” is thus important, but situations are heterogeneous. We then demonstrate the coexistence of a plurality of job quality configurations embedded in public and professional regulations
Pinna, Gabriele. "Les rapports sociaux de service dans l'hôtellerie haut de gamme : tensions entre mise en scène de l'accueil et pratiques de travail". Paris 8, 2011. http://www.theses.fr/2011PA083822.
Hotel trade evolution in Paris confirms the general trend of contemporary luxury and tourist trade: firms oscillate between internationalisation and traditional management. The real services offered by hotels depend on their commercial policies. If the hotels adopt a commercial strategy which aims at easy profits to the quality of service’s detriment, service interactions between guests and workers are often modulated by a dissatisfaction of the guests. In the absence of considerable investments on staff’s organization and qualification and on hotel’s facilities, the hotels cannot guarantee personalized and high quality services. The solution borrowed by the management for overcoming the lack in services is a reproduction of the formal and ceremonial standards of the luxury services of the palaces, which represent the top in the luxury hotel trade. The service relationship supports the internal frictions between workers, leaving out of consideration if they are in touch with the guests or not. Front desk workers construct their personal and work identities on interaction. Guest acknowledgement of their work (such as tips and thanks) is very important for them. Back office workers do not work on interaction, so they do not give the same meaning to their work. Furthermore, they try to control the volume of their work. But front desk workers always ask them to quickly carry out more and more tasks and to please guests at the same time. In this way, tensions in service relationships engender disputes in the front office (guests against workers), and in the back office (front workers against back office workers)
Libri sul tema "Relations entre services":
Encuentro entre Dos Pueblos (2007 Quito, Ecuador). Encuentro entre Dos Pueblos. Quito, Ecuador: Desarrollo y Paz, 2008.
Parenteau, Roland. Hydro-Québec: Les relations entre l'état et son entreprise. Ottawa, Ont: Conseil économique du Canada, 1986.
Paquet, Mario. Prendre soin à domicile: Une question de liens entre humains. [Québec]: Presses de l'université Laval, 2014.
Lebel, Bertrand. Les relations entre les membres des communautés culturelles et les services sociaux et de santé. Montréal: Conseil des communautés culturelles et de l'immigration du Québec, 1986.
Moderne, Franck. Les conventions de prestations de services entre l'état et les collectivités locales. Paris: EFE, 1996.
Racine, Guylaine. La production de savoirs d'expérience chez les intervenants sociaux: Le rapport entre l'expérience individuelle et collective. Paris: L'Harmattan, 2000.
Canada, Conference Board du. Les relations entre les banques et les entreprises au Canada: Le point du vue des chefs de la direction financière. Ottawa, Ont: Groupe de travail sur l'avenir du secteur des services financiers canadien, 1998.
Kirkland, Kevin H. La violence des gais dans leurs relations intimes: Un document de travail. [Ottawa]: Centre national d'information sur la violence dans la famille, 2004.
Trimble, Dale. Programmes de counseling pour les hommes violents dans les relations intimes: Questions et réponses pour les practiciens de la santé, des services sociaux et des systèmes de justice pénale. Ottawa, Ont: Centre national d'information sur la violence dans la famille, 2000.
l'éducation, Ontario Ministère de. Modèle provincial de protocole local entre la police et le conseil scolaire. Toronto, Ont: Ministère de l'éducation, 2003.
Capitoli di libri sul tema "Relations entre services":
Schiel, Juliane. "Slavery in the Western Mediterranean". In The Palgrave Handbook of Global Slavery throughout History, 179–93. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-13260-5_10.
Cesarano, Valentina Paola, Marianna Capo, Maria Papathanasiou e Maura Striano. "Guidance Models and Practices Adopted Internationally to Promote the Exploration of Skills Relating to the Employability of Students with Disabilities. A First Meta-Analysis". In Employability & Competences, 327–40. Florence: Firenze University Press, 2018. http://dx.doi.org/10.36253/978-88-6453-672-9.38.
Petelos, Elena, Dimitra Lingri, Dimitris Patestos e Christos Lionis. "The COVID-19 Pandemic and Refugees in Greece: A New Challenge for Healthcare Service Provision, Public Health Programmes and Policymaking". In IMISCOE Research Series, 299–319. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-11574-5_15.
Broeckmann, Christoph, Andreas Bührig-Polaczek, Bengt Hallstedt, Ulrich Krupp, Ali Rajaei, Michael Rom, Maximilian Rudack, Georg J. Schmitz e Sebastian Wesselmecking. "Materials Within a Digitalized Production Environment". In Internet of Production, 1–15. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-030-98062-7_6-1.
Broeckmann, Christoph, Andreas Bührig-Polaczek, Bengt Hallstedt, Ulrich Krupp, Ali Rajaei, Michael Rom, Maximilian Rudack, Georg J. Schmitz e Sebastian Wesselmecking. "Materials Within a Digitalized Production Environment". In Internet of Production, 139–52. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-44497-5_6.
Éveno, Emmanuel. "Recherche sur les relations entre villes et tic : nouveaux services urbains, démocratie locale, citoyenneté". In Quatre ans de recherche urbaine 2001-2004. Volume I, 441–44. Presses universitaires François-Rabelais, 2006. http://dx.doi.org/10.4000/books.pufr.1233.
FANTONI-QUINTON, Sophie. "Enjeux éducatifs et recommandations en santé au travail en période de pandémie". In Revue Education, Santé, Sociétés, Vol. 7, No. 2, 125–40. Editions des archives contemporaines, 2021. http://dx.doi.org/10.17184/eac.4667.
VIANA CERQUEIRA, Eugênia Dória. "Les inégalités d’accès aux services urbains". In Les villes au cœur des inégalités, 91–116. ISTE Group, 2022. http://dx.doi.org/10.51926/iste.9063.ch3.
LAROUSSI, Foued. "Plurilinguisme et santé à Mayotte". In Médier entre langues, cultures et identités : enjeux, outils, stratégies, 47–62. Editions des archives contemporaines, 2022. http://dx.doi.org/10.17184/eac.5502.
Allen, Frances, Julia Gasparro, Jo Swaney, Margaret Phelan e James Gillespie. "The Immigration and Asylum Act 1999 (Part 5 Exemption: Licensed Sponsors) Order 2022". In Immigration Law Handbook, 2248–50. 11a ed. Oxford University PressOxford, 2023. http://dx.doi.org/10.1093/oso/9780192896292.003.0078.
Atti di convegni sul tema "Relations entre services":
Providence, Christophe. "Disparités spatiales et financement des biens et services publics de proximité en Haïti. Le cas des budgets communaux de 2017-2018". In Sessions du CREGED à la 30e Conférence Annuelle de Haitian Studies Association. Editions Pédagie Nouvelle & Université Quisqueya, 2021. http://dx.doi.org/10.54226/uniq.ecodev.18793_c1.
Pareja Monturiol, José Ramón, e Lucas Martí Guitera. "EVALUACIÓN DE SINERGIAS ENTRE SERVICIOS ECOSISTÉMICOS PARA EL PLANEAMIENTO. Método de la Teoría de Grafos". In Seminario Internacional de Investigación en Urbanismo. Universitat Politècnica de Catalunya, Grup de Recerca en Urbanisme, 2023. http://dx.doi.org/10.5821/siiu.11986.
Vlckova, Vladimira, e Lucie Podskubkova. "CUSTOMER SERVICE QUALITY IN B2B MARKET FROM THE BUYER’S PERSPECTIVE". In Business and Management 2018. VGTU Technika, 2018. http://dx.doi.org/10.3846/bm.2018.40.
González Ortiz, Juan Carlos, Renato Sebastián Ríos Mantilla e Shayarina Monard-Arciniegas. "Sensibilizando la arquitectura: una propuesta de ApS en el Centro Histórico de Quito". In Jornadas sobre Innovación Docente en Arquitectura. Grup per a la Innovació i la Logística Docent en l'Arquitectura (GILDA), 2023. http://dx.doi.org/10.5821/jida.2023.12261.
Malachowski, Andrzej. "Study of Relations between Computer Experience and Readiness to Access Internet Resources". In InSITE 2007: Informing Science + IT Education Conference. Informing Science Institute, 2007. http://dx.doi.org/10.28945/3162.
Coch Roura, Helena, Antonio Isalgué Buxeda e Rafael Serra Florensa. "Leyes de escala en los espacios urbanos". In International Conference Virtual City and Territory. Barcelona: Centre de Política de Sòl i Valoracions, 2009. http://dx.doi.org/10.5821/ctv.7539.
Li, Yunqing, Shivakumar Raman, Paul Cohen e Binil Starly. "Design of Knowledge Graph in Manufacturing Services Discovery". In ASME 2021 16th International Manufacturing Science and Engineering Conference. American Society of Mechanical Engineers, 2021. http://dx.doi.org/10.1115/msec2021-63766.
Dumančić, Kosjenka. "THE EU REGULATORY ACTIVITIES IN THE AREA OF DIGITAL PLATFORMS AND SERVICES PROVISION". In EU 2021 – The future of the EU in and after the pandemic. Faculty of Law, Josip Juraj Strossmayer University of Osijek, 2021. http://dx.doi.org/10.25234/eclic/18347.
Yang, Wanbin, e Zhiming Qu. "Application of grey relational clustering and CGNN in analyzing stability control of surrounding rocks in deep entry of coal mine". In 2009 IEEE International Conference on Grey Systems and Intelligent Services (GSIS 2009). IEEE, 2009. http://dx.doi.org/10.1109/gsis.2009.5408324.
Souza, Jeferson L. R., e Frank Siqueira. "Uma Arquitetura para Tolerância a Faltas em Serviços Web". In Workshop de Testes e Tolerância a Falhas. Sociedade Brasileira de Computação - SBC, 2007. http://dx.doi.org/10.5753/wtf.2007.23251.
Rapporti di organizzazioni sul tema "Relations entre services":
Trachtenberg, Danielle. The Impact of Policy Measures on Trade in Services in Latin America and the Caribbean. Inter-American Development Bank, maggio 2021. http://dx.doi.org/10.18235/0003355.
Jacobsen, Nils. Linjebussens vekst og fall i den voksende byen: en studie av bybussenes geografiske kvalitet Stavanger – Sandnes 1920 – 2010. University of Stavanger, novembre 2019. http://dx.doi.org/10.31265/usps.244.
Schuster, Christian, e Mariano Lafuente. Estrategias para la profesionalización del servicio civil: Lecciones aprendidas del caso paraguayo. Inter-American Development Bank, settembre 2014. http://dx.doi.org/10.18235/0009583.
Maceira, Daniel. Fragmentación e Incentivos en los Sistemas de Atención de la Salud en América Latina y el Caribe. Inter-American Development Bank, dicembre 1996. http://dx.doi.org/10.18235/0012021.
Viana, Letícia, Britaldo Soares Filho, Letícia Lima e Maria Bowman. Desafíos para una agricultura con bajas emisiones de carbono y conservación forestal en Brasil. Inter-American Development Bank, febbraio 2012. http://dx.doi.org/10.18235/0009887.
Canto, Patricia, a cura di. Análisis comparado de la especialización sectorial del empleo y de las exportaciones de Gipuzkoa. Universidad de Deusto, 2021. http://dx.doi.org/10.18543/vmjw1194.
Meloche, Jean-Philippe, Jérôme Dupras, Andrew Gonzales, Justin Leroux e François Vaillancourt. Étude sur la mise en œuvre d’outils d’écofiscalité au service de la conservation et de l’adaptation aux changements climatiques dans les basses-terres du Saint-Laurent. CIRANO, giugno 2023. http://dx.doi.org/10.54932/kgdx2810.
Meloche, Jean-Philippe, Cédric Bourbonnais, Arnaud Dragicevic, Tejasvi Hora, Noémie Lacroix, Julie Lebert, Justin Leroux et al. Étude sur la mise en œuvre d’outils d’écofiscalité au service de la conservation et de l’adaptation aux changements climatiques dans les basses-terres du Saint-Laurent. CIRANO, giugno 2023. http://dx.doi.org/10.54932/momv7435.
De Azevedo, Felipe, Célia Maria Silva Carvalho, Ricardo Figueiró Silveira, Danielle Klintowitz e José Roberto Rodrigues Afonso. A renúncia tributária do ICMS no Brasil. Inter-American Development Bank, febbraio 2014. http://dx.doi.org/10.18235/0007888.
Parkins. L51806 Effects of Hydrogen on Low-pH Stress Corrosion Crack Growth. Chantilly, Virginia: Pipeline Research Council International, Inc. (PRCI), luglio 1998. http://dx.doi.org/10.55274/r0010142.