Tesi: "Mobile commerce - New Zealand"

1

Lindsay, Valerie Jean. "A strategic view of export performance : a New Zealand perspective". Thesis, University of Warwick, 1999. http://wrap.warwick.ac.uk/106980/.

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Investigations into export performance have generated considerable knowledge about the construct, but they continue to identify research issues. These include the identification, and interaction, of the antecedents of export performance; understanding of the process and dynamics involved in export performance; the need for explanatory models; and the need for consistent and relevant research approaches. In an investigation of New Zealand export firms, the study addresses these concerns by utlising a two-stage, case study based research approach that results in the development of a conceptual model of export sales performance. The model is tested qualitatively and quantitatively, in a longitudinal study spanning six years. The conceptual model differs from existing models of export performance in a number of important respects, and thus contributes to theory relating to export performance in the following ways. The model highlights the central role of strategy process, extending current views of the role of strategy in export performance. This is reflected by two key predictor variables, export strategy implementation and competency management, not prominent in existing export performance models. Firm-level strategy determined firms’ relative emphasis on domestic versus export sales, suggesting a contingency dimension, associated mainly with changing external environments. Complex multivariate relationships were identified, through the use of the qualitative research software programmes, Nudist and Decision Explorer, not previously used together in export performance research. Implications for management, policy-makers and further research were identified from the results of the study.

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Broege, Stephanie, e n/a. "Mobile New Zealand : a multi-method comparative study of cell phone use". University of Otago. Department of Media, Film and Communication Studies, 2008. http://adt.otago.ac.nz./public/adt-NZDU20080819.150246.

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Worldwide use of mobile phones has created a new basis for interpersonal communication and has become a ubiquitous feature of youth culture. Hence the examination of global mobile phone adoption is a global challenge for communication researchers as well as for the media industries. Thus far, New Media research in New Zealand (NZ) has focused on children and teenagers. The group of young adults between 18-25 years has rarely been surveyed. This thesis focused on university students� use of mobile communication in NZ in the context of their everyday practices. The Mobile Media Study (MMS) was designed as a cross-national comparative research project with a focus on NZ together with one European and one North American country. The usage behavior, experiences, attitudes, and opinions of young NZers� towards mobile phone use was examined and contrasted to young German and American students. Methodological and data triangulation was applied and data was collected at the University of Otago, the City University of New York, the Pennsylvania State University, and the University of Leipzig. MMS survey research was conducted along with focus group and personal interviews, and qualitative exercises. In addition, the latest data from a longitudinal study of New Media use in Germany, the US and NZ served as a secondary, comparative, and complementary dataset. The research questions focused on general mobile phone use, text-messaging (SMS), the acceptance of Third Generation (3G) cell phones, mobile phone use in public places, gender-specific usages, and the construction of mobile social networks. Altogether, data from 1,316 students at four universities in three countries was analyzed. Results indicated that the number of providers as well as tariff structures appear to influence mobile phone adoption within a country. To adjust to the duopoly situation young people in NZ preferred prepaid cards in connection with a SMS package. This was reflected by extraordinarily high use of SMS in NZ. By comparison German and American students preferred annual contracts. Americans, who had the strongest preference for mobile calling, also had the highest monthly expenses. Additionally, findings revealed that overall user interest in 3G services is not yet very high. It was found that in particular NZ students do not exploit the full range of mobile services already available to them and feel confident that their current cell phone gratifies all their needs. They concentrate on using basic functions, such as calling and SMS. In addition, results suggest a decreasing role of the landline telephone and email for interpersonal communication. Gender differences were found with NZ women in particular being most enthusiastic about SMS. German men had the most negative attitude toward SMS and also used the service the least in comparison to the other students surveyed. In general women had a preference for the communicative functions on their mobile phone including voicemail and more women than men in Germany and NZ were found to play mobile phone games. Finally, evidence of gender specific social network structures were found in NZ with male networks resembling spider webs while female networks were centered so that all persons in the network connected back to the center. Overall, students only used a fraction of the contacts in their mobile phone book and communicated mostly within a limited local area. In conclusion, a replication of the MMS was suggested along with further multi-method research in the field of Asian-NZer�s New Media use.

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3

McPherson, Angus J. "Market opportunities and strategies for New Zealand grown radiata pine in the UK". Thesis, Bangor University, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.333689.

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4

Alonso, Abel Duarte. "Wine tourism experiences in New Zealand: an exploratory study". Lincoln University, 2005. http://hdl.handle.net/10182/1046.

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Recently, New Zealand's wine industry has made remarkable progress. For example, the number of hectares planted in grapes increased from 4,880 in 1990, to 15,479 in 2003, and the number of wineries increased from 175 in 1993 to 421 in 2003. Projections for 2006 indicate that the growth of wine exports should nearly double from 2003, with expected revenues of $NZ 736 million. However, despite this growth, little has been reported about developments in New Zealand's wine tourism industry, or about consumer perceptions of the winery experience in the form of published academic research. The limited amount of information, particularly from the visitors' points of view, may not only be preventing winery operators and the wine industry in general from having a better understanding of their visitors, but also from addressing the needs of different visitor segments. Resulting implications for winery operators may include forgone business opportunities, and customers not fully benefiting in terms of product and service quality. Recent studies indicate that this last element is particularly important in wine tourism. This study reports the results of an exploratory research project conducted in New Zealand wineries that investigated aspects of the winery experience, including wine involvement, satisfaction with the winery experience, and visitor demographics. An index to measure involvement with wine, the wine involvement index (WIX), was developed and utilised to investigate whether wine involvement had an impact on winery visitors' behaviour. Data were collected from winery visitors via questionnaires distributed in a sample of wineries in different wine regions of New Zealand. A total of 609 usable responses were obtained (24.8% response rate). The results indicate a number of differences between the independent, dependent, and moderating variables. For example, it was found that age, whether visitors are domestic or international, and different levels of wine involvement appear to have a clear impact on winery expenditure. In addition, the WIX was confirmed to be a useful tool, for example, by identifying potential relationships between different groups of winery visitors. The results add new knowledge to the area of wine tourism, and offer useful information for wineries and the wine tourism industry. This information includes the potential commercial significance of some visitor groups. An additional contribution of this study is the 'complete wine tourism research model.' This concept presents an alternative to existing wine tourism models, and points out attributes and dimensions that play a major role in the winery experience.

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Murray, Nicky. "A history of apprenticeship in New Zealand". Lincoln University, 2001. http://hdl.handle.net/10182/1599.

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This Master's thesis is a history of apprenticeship in New Zealand. Apprenticeship has traditionally been the main route for entry into the skilled trades. At one level apprenticeship is a way of training people to do a particular job. The apprentice acquires, in a variety of formal and informal ways, the skills necessary to carry out their trade. The skills involved with each trade, tied inextricably to the technology that is used, are seen as the 'property' of the tradesperson. Learning the technical aspects of the job, however, is only a part of what goes on during an apprenticeship. The apprentice is also socialised into the customs and practices of the trade, learning implicitly and explicitly the hierarchies within the workplace, and gaining an appreciation of the status of his or her trade. Apprenticeship must also be viewed in the wider context of the relationship between labour and capital. The use of apprenticeship as an exclusionary device has implications for both worker and employer. Definitions of skill, and the ways in which technological advances are negotiated, are both dependent on the social setting of the workplace, which is mediated by social arrangements such as apprenticeship. This thesis thus traces the development of apprenticeship policies over the years, and examines within a theoretical context the debate surrounding those policies. Several themes emerge including the inadequacy of the market to deliver sustained training, the tension between educators and employers, and the importance of a tripartite accord to support efficient and equitable training. Apprenticeship has proved to be a remarkably resilient system in New Zealand. This thesis identifies factors that have challenged this resilience, such as changes in work practices and technology, and the historically small wage differentials between skilled and unskilled work. It also identifies the characteristics that have encouraged the retention of apprenticeship, such as the small-scale nature of industry in New Zealand, and the latter's distinctive industrial relations system. It is argued that benefits to both employer and worker, and the strength of the socialisation process embodied in apprenticeship, will ensure that some form of apprenticeship remains a favoured means of training young people for many of the skilled trades.

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Batty, R. J. "Fantasia NZ? : the Disneyfication of the New Zealand shopping mall". Lincoln University, 2008. http://hdl.handle.net/10182/584.

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Manufactured, experiential, consumption environments are increasingly mimicking the design techniques and principles on display within the Disney theme parks. One particular example of an experiential consumption environment which has been influenced by the Disney-style approach to business is the shopping mall. These commercialized attractions offer a distant alternative, and distraction, to everyday life. The theoretical concept of Disneyization offers insight into what visitors to these manufactured experiential consumption destinations are (assumed to be) searching for - and in-turn receiving. This thesis specifically focuses on 1) the development and design of the New Zealand shopping mall by assessing the extent to which identified elements of the Disney theme parks are replicated within the country's shopping destinations 2) the degree to which experiential consumption environments are being developed within New Zealand. Based upon the review of completed fieldwork, the 'System of Objects' theory proposed by Baudrillard and image association perspectives of Eco are added to the theoretical analysis as a complimentary aside to the Disneyization concept. These works also further highlight the link between experiential consumption environments and those who visit them.

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7

Probert, Anne. "Competitive bodybuilders and identity: insights from New Zealand : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy, Department of Management, College of Business, Massey University, Palmerston North, New Zealand". Massey University, 2009. http://hdl.handle.net/10179/1129.

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This research explores competitive bodybuilders in New Zealand and their identities. Bodybuilders have often been construed as being broadly similar – excessively muscular people, who build their physiques for sometimes questionable reasons, such as for a cover for internal insecurities. Bodybuilding is often considered acceptable for men because muscles are symbolic of masculinity – on women they are seen as unnatural and unfeminine. While external critiques have tended to portray bodybuilders in a negative light, phenomenological accounts have often emphasised participants’ positive experiences. Existing research concerning the identity of bodybuilders has only scratched the surface. Identities reflect an understanding of ‘who one is’ – the continuing meanings people associate with themselves and as members of social groups. Furthermore, bodybuilders are not just ‘bodybuilders’, they are also people. Bodybuilding is not their only identity, it is one of their numerous identities. This research explored not only the meanings participants attribute to bodybuilding, but also how it is lived and experienced within the broader self. A phenomenological-inspired, mixed methodological approach was adopted using quantitative and qualitative methods. Participants were male and female competitive bodybuilders of varying ages residing in New Zealand. They were at different stages in their bodybuilding career and represented a range of competitive experience. A postal questionnaire was completed by 382 competitive bodybuilders, and in-depth interviews were conducted with 32 participants. Photo elicitation was also used. A key outcome of this research has been to highlight the changeable, complex, contradictory nature of bodybuilder identities. Fluidity, ambiguity and pluralism existed amongst the everyday practices and identities of participants. Although bodybuilders shared commonalities, their identities were not identical or stable: bodybuilding could be about transforming the body,looking good, being competitive, creative and/or healthy. It could be a lifestyle, involve personal challenge, self-development, social belonging and friendship. Identity experiences could be influenced by personality, background, gender, sexuality, age, ethnicity, work, family and church. The bodybuilder identities were also found to be closely connected to participant perceptions concerning their natural body, genetic advantages and limitations. Furthermore, their identities were not depthless but entailed commitment, passion, mental, social and emotional dimensions. Competitive bodybuilding was a meaningful activity, that often left an indelible mark and continued to shape participant lives even after they had ceased competitive bodybuilding.

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8

Trent, M. J. W. "An exploratory study to identify the concerns that New Zealand consumers have about business-to-consumer e-commerce". Diss., Lincoln University, 2007. http://hdl.handle.net/10182/427.

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To date much of the literature on consumers' concerns about business-to-consumer (B2C) e-commerce has described findings from quantitative research. As a result, much of that literature has focused on specific previously-identified concerns (e.g., privacy of personal information, use of credit cards for on-line payment). Also, there has been little research into the concerns of New Zealand consumers, and all of it has been quantitative. In order to gain a broader understanding, this study took a qualitative approach. Three focus groups were conducted, in order to identify consumers' concerns. The concerns that were thus identified were combined with those that a review of the literature had previously identified, and were used to draw up a set of guidelines to be used in semi-structured interviews. Fifteen interviews were then conducted, in order to gain consumers' views about each concern. It seems that at a higher level, consumer's concerns have shifted. The literature suggests that in the past consumers' concerns about Internet shopping have focused on the fact that Internet shopping is conducted via the Internet – as a result of which consumers have, for example, been concerned about the privacy of their personal information ('if I give them my e-mail address, will I get spam?') This study suggests that now consumers' concerns focus on the fact that Internet shopping is a form of shopping – as a result of which they are now only prepared to use the Web sites of 'reputable companies', and they now require to be able to evaluate an item adequately before buying it. And it seems that another result of this is that consumers now expect that the 'reputable companies' whose Web sites they visit will – as a matter of course - address to their satisfaction issues such as the privacy of their personal information. While there are some types of products that consumers are prepared to buy on-line (e.g., air travel), there are many about which they are reluctant. Concerns were expressed about a wide range of potential purchases, and for a variety of reasons; also, some data was inconsistent (for example, some consumers were not prepared to buy clothes on-line, but others were). This appears to be an area in which consumer attitudes are still evolving. It is suggested that it may be helpful for further research on this matter to consider both demographic factors and the degree of consumer involvement in particular types of purchases.

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9

Trent, Miles John Wedderburn. "An exploratory study to identify the concerns that New Zealand consumers have about business-to-consumer e-commerce". Master's thesis, Lincoln University. Commerce Division, 2007. http://theses.lincoln.ac.nz/public/adt-NZLIU20080407.122132/.

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Abstract (sommario):

To date much of the literature on consumers concerns about business-to-consumer (B2C) e-commerce has described findings from quantitative research. As a result, much of that literature has focused on specific previously-identified concerns (e.g., privacy of personal information, use of credit cards for on-line payment). Also, there has been little research into the concerns of New Zealand consumers, and all of it has been quantitative. In order to gain a broader understanding, this study took a qualitative approach. Three focus groups were conducted, in order to identify consumers concerns. The concerns that were thus identified were combined with those that a review of the literature had previously identified, and were used to draw up a set of guidelines to be used in semi-structured interviews. Fifteen interviews were then conducted, in order to gain consumers views about each concern. It seems that at a higher level, consumers concerns have shifted. The literature suggests that in the past consumers concerns about Internet shopping have focused on the fact that Internet shopping is conducted via the Internet as a result of which consumers have, for example, been concerned about the privacy of their personal information ('if I give them my e-mail address, will I get spam?') This study suggests that now consumers concerns focus on the fact that Internet shopping is a form of shopping as a result of which they are now only prepared to use the Web sites of 'reputable companies', and they now require to be able to evaluate an item adequately before buying it. And it seems that another result of this is that consumers now expect that the 'reputable companies' whose Web sites they visit will as a matter of course - address to their satisfaction issues such as the privacy of their personal information. While there are some types of products that consumers are prepared to buy on-line (e.g., air travel), there are many about which they are reluctant. Concerns were expressed about a wide range of potential purchases, and for a variety of reasons; also, some data was inconsistent (for example, some consumers were not prepared to buy clothes on-line, but others were). This appears to be an area in which consumer attitudes are still evolving. It is suggested that it may be helpful for further research on this matter to consider both demographic factors and the degree of consumer involvement in particular types of purchases.

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Becken, Susanne. "Energy use in the New Zealand tourism sector". Phd thesis, Lincoln University, 2002. http://hdl.handle.net/10182/440.

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Energy use associated with tourism has rarely been studied, despite a potentially considerable contribution to global or national energy demand and concomitant greenhouse gas emissions. In New Zealand, tourism constitutes an increasingly important economic sector that is supported by the Government to induce further economic growth. At the same time New Zealand is facing the challenge of reducing currently increasing fossil fuel combustion and carbon dioxide emissions. As a response, this study investigated the contribution tourism makes to energy use in New Zealand. In particular it has examined the role of the three main tourism subsectors (transport, accommodation, and attractions/activities), and different domestic and international 'tourist types'. Seven separate data analyses provided inputs for building a model based on 'tourist types' from which energy use in the New Zealand tourism sector could be estimated. Tourism was found to contribute at least 5.6% to national energy demand, which is larger than its 4.9% contribution to GDP in 2000. Transport, in particular domestic air and car travel, was identified as the dominant energy consumer. Within the accommodation sub-sector, hotels are the largest energy consumers, both in total and on a per visitor-night basis. Of the three sub-sectors, attractions and activities contribute least to energy use, however, activities such as scenic flights or boat cruises were recognised as being energy intensive. As a result of larger visitor volumes, domestic tourists contribute more to energy consumption than international tourists. Domestic and international tourists types differ in their energy consumption patterns, for example measured as energy use per travel day. Tourist types that rely on air travel are the most energy intensive ones, for example the domestic 'long air business' travellers or the international 'coach tourists'. The importance of international tourists' energy use will increase, given current growth rates. There are many options to decrease energy use of the tourism sector, with the most effective ones being within the energy intensive transport sub-sector. Increasing vehicle efficiencies and decreasing travel distances appear to be the most promising measures. This study argues that energy use depends largely on tourists' travel behaviour. Changing behaviour is possible but is postulated to be very difficult, and further research is needed to better understand tourists' motivations, expectations and decision-making. Only then, can strategies be developed and implemented to alter travel behaviours to better balance energy use, other environmental impacts and economic yield. Such a balance is a crucial consideration in the search for more sustainable forms of tourism.

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11

Reiser, Axel. "Resource efficiency of the ski industry in New Zealand". Lincoln University, 2002. http://hdl.handle.net/10182/1266.

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Skiing and snowboarding are popular recreation activities in New Zealand, as well as constituting important components of the winter tourism product. The 2001 snow season witnessed record visitor numbers. Skier days have increased by more than 10% compared with the previous year to 1.254 million. The traditionally “nature related” activity of skiing, however has increasingly often been discussed in the light of excessive resource consumption and pollution of alpine environments. Since no research on resource efficient management of ski fields has been undertaken in New Zealand, this study examined environmental awareness and actions of ski field managers, resource consumption benchmarks (water and energy use, solid waste production), along with resource use related visitor behaviour. Two separate surveys were undertaken to collect relevant information from ski field managers and ski field visitors. While a census of managers across New Zealand was conducted with a mail-back questionnaire (all 27 ski fields were contacted, response rate 44%), the visitor survey was undertaken on-site at six selected ski fields in Canterbury, South Island (total responses: N=259). Analysis of the survey results showed that managers generally acted to protect the environment and resources, however, at different levels for the various indicators measured. Energy use and air pollution were rarely perceived to be environmentally important. Accordingly, only few actions were undertaken to reduce energy use. This is surprising, since energy consumption proved to be a major feature of ski field management. Given the additionally large amounts of water consumed (mainly for snowmaking) and solid waste produced on the mountain, skiing has to be classified as a resource intensive activity. Resource consumption is intensified further, when the impacts associated with tourists being transported to, and from, the mountain are considered. Energy use for “ski trip transport” within New Zealand is two times larger (180 MJ) than energy use associated with ski field infrastructure use (90 MJ) on a per skier day basis. There are several options to improve the environmental performance of ski fields, ranging from modernising equipment, optimising snowmaking and providing efficient transport alternatives. Additionally, increased cooperation between ski field managers, local governments and research institutes could potentially result in environmentally smarter operational practices. Internationally, New Zealand’s ski areas compare relatively well, mainly because of limited on-mountain entertainment and accommodation development, which keeps resource consumption and pollution low compared with European and North American ski fields. However, this research also indicated that New Zealand’s ski field visitors increasingly demand facilities and services similar to those overseas, which in turn may result in larger environmental impacts. New Zealand is generally believed to be a green and nature-related destination and its ski areas still blend well into the natural environment. Hence, there is some potential for the New Zealand ski industry to develop a unique product in such a way that it is both, sustainable and distinguishable from other international markets.

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Zhu, Dan. "Managerial sex role stereotyping among Chinese students in New Zealand". Diss., Lincoln University, 2008. http://hdl.handle.net/10182/822.

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The management literature in gender issues argues that in spite of the progress made in the last few decades, women still face difficulties in being accepted and recognised as managers because the manager’s role has been perceived as masculine. Gender stereotypes, hence, continue to become a barrier to women’s access to top management position. This study examines the perceptions of the relationship between sex role stereotypes and the perceived characteristics necessary for managerial success among Chinese students in New Zealand. The study sample consisted of 94 male Chinese students and 119 female Chinese students studying in New Zealand. In order to allow for cross-cultural comparisons, this study used a direct replication the Schein Descriptive Index (SDI) from previous study (Schein & Mueller, 1992). The male and female perceptions on the relationship between sex role stereotypes and characteristics were analysed separately. The results revealed that both male and female Chinese students in New Zealand perceive that successful middle managers possess characteristics, attitudes and temperaments more commonly ascribed to men than to women in general. In addition, the results were compared with previous studies conducted in China and Japan, New Zealand, America, Britain, Canada, and Germany. Our findings conclude that Asian people are worse than Western people in respect to managerial sex role stereotyping, particularly, Chinese males who show a very strong degree of managerial gender stereotyping. Multiple discriminant analysis was used to discriminate the relationship between men, women and middle managers on 92 items from the survey questionnaire. The analysis resulted in two separate canonical functions which distinguished between three groups women, men and managers).

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Robinson, Paul F. "CHESS: Chief Executive Stress Survival: a study of occupational stress in New Zealand top management". Thesis, University of Auckland, 1991. http://hdl.handle.net/2292/2342.

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This study develops and used a CHESS (chief Executive Stress Survival) model developed from the occupational stress literature to predict variations in the psychological and physical stress experience and health risk of chief Executives of New Zealand organisations. The model proposes that stress is a sequential process with identifiable phases and that variation are mainly due to the frequency of environmental experiences and stressor factors which are both “chronic” and “episodic”, “at work” and “outside work”. The model also assumes, however, that the impact of the environmental variables and stressor factors are moderated by individual personality differences, coping mechanisms and stress management practices. The model was tested on a sample of 107 male chief Executive officers and General Managers. It was found that the majority of the sample (80%) were relatively stress resistant and healthy. Stepwise multiple regression was used to test the model, and some evidence derived suggests that the frequency of environmental problems does predict various stress symptoms and that environmental stressors ultimately predict health risk profiles. Individual differences are shown as being largely independent variables predicting stress, rather that being moderating variables as suggested by the model. Coping and stress management variables are also shown to play a significant moderating role in the stress - outcome relationship. Some evidence derived suggests that there may be individual manager profiles, provisionally labelled “stress immune” vs “vulnerable” and “ill - health preventers” vs “non-preventers”. Due to the depth of the cross-sectional data obtained on this rarely studied management level, some comparison with published information on other researched groups are explored. A number of limitations of the study are noted. The practical implications for this senior management group of the findings of this study are also examined.
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Tappin, David Charles. "Investigating musculoskeletal disorders in New Zealand meat processing using an industry-level participative ergonomics approach : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Organisational Studies and Ergonomics at Massey University, New Zealand". Massey University, 2008. http://hdl.handle.net/10179/1003.

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In New Zealand, the highest incidence of musculoskeletal disorders (MSD) is found in meat processing, accounting for over half the injury compensation costs for the sector. This thesis reports on a two-year study of MSD in the New Zealand meat processing industry, with the aims of identifying MSD risk factors and interventions using an industry-level participative ergonomics approach. A review of the literature on occupational musculoskeletal disorders and participatory ergonomics identified gaps in knowledge, notably contextual factors for MSD and a limited scope for participatory ergonomics. The studies described in this thesis contribute to addressing these knowledge gaps. The first stage of the study established a profile of MSD injury data in the industry. Data were collected from four injury data sources for meat processing. A number of priority tasks were identified for beef and sheep processing, based on triangulation of these data, and findings were approved by the industry stakeholders, the Meat Industry Health and Safety Forum (MIHSF). The second stage of the study was the assessment of these tasks in a representative sample of processing plants, with the purpose of identifying risk factors that contribute to the occurrence of MSD, implementation barriers and MSD interventions. The study involved interviews with 237 workers, management, union and safety personnel in 28 meat processing sites. MSD risk factor data were separated into those concerning the high MSD-risk tasks (task-specific), and the wider work system (task-independent). From these data a list of contextual factors was developed which it is proposed may create conditions under which greater exposure to physical and psychosocial factors can occur in meat processing. Some 276 interventions were also identified. The third and final stage of the study involved working with the MIHSF in developing the interventions for use by the industry in reducing MSD risk. MSD intervention ideas were collated, summarised and prioritised. A document containing interventions, implementation barriers and risk factors was developed with the MIHSF and distributed to all levels of the industry. The thesis reflects on the effectiveness of an industry-level participative ergonomics approach to the achievement of the study aims, notably the identification of contextual risk factors and interventions for MSD.

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Nichols, E. "Maturity modelling of corporate responsibility: New Zealand case studies". Lincoln University, 2005. http://hdl.handle.net/10182/1968.

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Corporations are increasingly being expected to be responsible to not only shareholders, but also to employees, society and for the environment. This expectation increases as business crises, such the Exxon Valdez oil spill and the Enron collapse, continue to occur. In New Zealand several umbrella organisations were established to aid organisations in the quest to become sustainable or corporately responsible, such as New Zealand Business Council for Sustainable Development, New Zealand Businesses for Social Responsibility, and the Sustainable Business Network. A number of high profile companies such as Hubbard Foods Ltd, Landcare Research, Fonterra and Telecom belong to these umbrella organisations and have produced reports that reflect not only economic prosperity but also environmental quality and social equity. The aim of this research is to identify how organisations are implementing corporate responsibility issues into the operations, and using this information to construct a maturity model. The value of a maturity model is as an analytic tool, where an organisation can be benchmarked against the best in the field. Developing a maturity model for integrating corporate responsibility into an organisation enables managers to identify at which stage the organisation is currently situated and then provides an action plan of where to progress in the future. A preliminary maturity model is developed based on previous models from the fields of corporate responsibility, environmental management and sustainability. This exploratory study used the case study method to analyse six organisations that are members of the New Zealand Business Council for Sustainable Development and are producing annual sustainability reports. Using the Global Reporting Initiative (GRI) guidelines for sustainability reporting, 10 years of annual reports from each case company were analysed and compared against these guidelines. The results were used to identify what corporate responsibility areas businesses are currently reporting on and therefore implementing within the organisation, and identifying if there is an evolutionary pattern applicable to all organisations thereby enabling the construction of a maturity model. The findings show that although there was an increase in the GRI indicators included the reporting is poorly developed. The major areas of change have been in the reporting of governance and management structures, the development and inclusion of vision statements and changes in management policies. There was increased reporting in some environmental and social indicators, but no clear patterns of change emerged. Using the data and analysis a refinement of the proposed maturity model was made.

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Lewis, Kate Valda. "A meaningful life : being a young New Zealand entrepreneur : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Management, Massey University, Wellington, New Zealand". Massey University, 2009. http://hdl.handle.net/10179/916.

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Changing characteristics of work and careers have resulted in a shift in perceptions of the potential value of entrepreneurial activity. In parallel there has emerged an appreciation of the non-economic impact of entrepreneurship on those who enact it. However, there still remains a limited understanding of the consequences of choosing to be an entrepreneur, and what that choice means in terms of that individual’s life and work. The potential for the young as a group to engage with entrepreneurship as a ‘career option’ is high, therefore the central research objective of this study was to learn what meaning young New Zealand entrepreneurs attach to ‘being in business’. The study was grounded in an inductive, interpretive research design, underpinned by the tenets of constructivism. Phenomenologically focussed, in-depth interviews were used to gather data from ten young New Zealand entrepreneurs. These interviews were semi-structured and emphasised language, meaning, and narrative. The resulting data were analysed using elements of a constructivist grounded theory approach. A key finding was that the nature of the relationship between the entrepreneurs and their firms was a strong attachment grounded in emotion. The intertwining of the life of the business with the life of the young entrepreneur was viewed positively, and frequently involved personal transformation. Businesses were more than mechanisms for achieving monetary wealth. The relationship between the young entrepreneurs and their work was also intense. Balance of work and life was not an issue, nor did they seek to differentiate between the two spheres. They were content to have the two blended in a manner of their choosing. Consistent with this was their drive for personal authenticity and adherence to strong ethical imperatives. Being an entrepreneur was less about career (and even less about a job) and more about fulfilling needs of a higher order. Almost all the participants strongly identified as entrepreneurs. They felt it was the identity most consistent with their values, attitudes, and aspirations. They accepted that in some instances the label small-firm owner manager was accurate in terms of the scale of their operations, but rejected its appropriateness on any other grounds.

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Kang, Yuanfei. "Performance and network governance in international joint ventures: case studies of three China-New Zealand JVs". Thesis, University of Auckland, 2004. http://hdl.handle.net/2292/2486.

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This thesis examines the relationships between performance, evolution and network governance of international joint ventures from a dynamic perspective. This is accomplished with a two-stage examination of case studies on the China-New Zealand joint ventures in China, involving two case studies in the first stage and one case study in the second stage. The exploratory and narrative research aims to aid theory building in the area of assessment and determination for IJV performance. In an investigation of the case IJVs between the Chinese and New Zealand firms, the study results in the development of three conceptual models of IJV performance and network relationships, namely, the Static Goal Model, the Goal Succession Model, and the Goal Emergence Model. These conceptual models adopt goal attainment as the criterion for assessing UV performance, and address goal attainment from a dynamic perspective by using a network approach. The theoretical models are illustrated and supported by the empirical evidence from the longitudinal case studies. The conceptual models differ from existing models of IJV performance in a number of important aspects, and thus contribute to theory relating to IJV performance in the following ways. These models integrate the concepts from the three research areas of performance, governance structure and dynamic evolution into a conceptual framework addressing IJV performance. Two types (organisational and interpersonal) of IJV network relationships are identified, and complex multiple tiers of network relationships in each type and their influence on JV performance and evolution are discussed. The study highlights the influence of network relationships and their evolution on IJV performance by arguing that IJV performance hinges on whether a trend of institutionalising the mechanism of trust building and conflict resolution and of balancing the network relationships within the IJV arrangement emerges from the process of IJV dynamic evolution. This research was solely undertaken by the author for the purpose of a thesis submitted in fulfilling the requirements for the degree of Ph. D at the University of Auckland.

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Thull, Jean-Paul. "Management of stock effluent spillage from trucks in New Zealand". Lincoln University, 1999. http://hdl.handle.net/10182/778.

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The key objective of this multi-disciplinary research was to seek for feasible solutions to avoid effluent from livestock trucks spilling onto roads. Stock effluent spillage mainly poses road safety hazards and environmental damage, and also causes offence to road users and tourists. This task required reviewing previous institutional actions, assessing the power of the existing legislation, and evaluating the interests and attitudes of the stakeholder groups involved in the overall livestock supply chain. It was also necessary to consider politics, administration, public policy and economics, gaining the willing cooperation and confidence of the stakeholder groups through application of 'Soft Systems Methodology' (SSM). A key component was the creation of a 13 minute video and its associated brochure as a primary tool for a stakeholder educational awareness programme. It was necessary to analyse the complex relationships between livestock preparation prior to transport; effluent produced in-transit; and end product quality factors. Detailed information pertaining to the nature of livestock shipments by truck in the South Island of New Zealand had to be collected and verified. All the above information were fed into the calculation of an ideal network of in-transit effluent discharge sites on State Highways in the South Island of New Zealand. Assuming the adoption of best practice throughout the supply chain, it was possible to recommend sustainable solutions. The problem is amenable to solution. Adoption of a strong Industry Code of Practice, coupled with the construction of a strategic network of dump sites will enable the industry to avoid the heavy-handed legal consequences of allowing the status quo to continue.

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Balzer, Thomas. "Fernabsatzrechtliche Informationspflichten im M-Commerce : eine rechtsvergleichende Studie am Beispiel Handyklingeltonvertrag /". Hamburg : Kovač, 2009. http://swbplus.bsz-bw.de/bsz287927199cov.htm.

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20

Millard, A. D. "Are the people listening to Government's good advice : source credibility in Government attributed social marketing messages : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Masters of Commerce and Administration /". ResearchArchive @Victoria e-thesis, 2010. http://hdl.handle.net/10063/1288.

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21

Ruwhiu, Diane, e n/a. "The sleeping Taniwha : exploring the practical utility of kaupapa Maori in firm performance". University of Otago. Department of Management, 2009. http://adt.otago.ac.nz./public/adt-NZDU20090810.161823.

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This thesis takes the position that firm performance is derived from the value embodied by combinations of distinct socio-cultural resources and capabilities. In particular, this thesis explores practice in the context of Maori business to understand the mutual influences between economic exchange and social-cultural structures in terms of achieving improved firm performance. I begin by suggesting that much of the knowledge development and community practice in organisational analysis is subsumed within a Kuhnian conventionalism, which is not useful to gaining a deeper understanding of firm performance. I argue that what is required is an approach that emphasises the contextual development of society and organisation (embodied by social and cultural relations). This brings to the fore the pragmatist epistemology of practical knowledge, an approach to research and analysis of organisations that is at the heart of this research. Practical knowledge connects to the pragmatic orientation of Indigenous logics in this instance kaupapa Maori, which draws us to a perspective of knowledge that is experiential, contextual, diverse and inclusive. The effectiveness of a practical knowledge perspective by means of its pragmatic epistemology allows us to understand Maori businesses operating within a distinctive frame of socio-economic rationality providing a broader utility leading to culturally constituted forms of practice. It was through this lens that I engaged with the proposition regarding firm performance prompting us to look at the field of leadership (habitus), exchange (inter-capital exchange) and relationships (field) in particular. A major emphasis was a search for an appropriate method that would provide an avenue of authentic engagement with the cultural context embodied by kaupapa Maori. In terms of empirical investigation this thesis advances the utility of narrative as an expository technique and interpretive device that accords full recognition of Maori socio-cultural systems of relationships, historic circumstances and current practices. Conducted over three years (December 2004 and June 2006), the fieldwork component involved multiple strands of narrative in the form of dialogue, stories,metaphors, documentation and experiences of myself, other individuals and Maori economic development hui, or gathering. A key finding of this thesis is that kaupapa Maori as expressed through business practice offers a practical utility in relation to the capability of and potential outcomes for improved firm performance. I argue that there are unique characteristics of Maori business practice, which are grounded in the epistemological stance of kaupapa Maori in combination with Western philosophies and techniques of organisation that contribute to the performance of Maori businesses. In addition, I argue that it offers a view of the organisation as something beyond a disembodied system of market exchange and recognises the embeddedness of social processes in each culture will bring specific cultural nuances to the formulation of what constitutes organisational success. Finally, I suggest that kaupapa Maori research, grounded by the epistemological and ontological assumptions of an Indigenous paradigm provides opportunities for gaining greater insight into the dynamics of organisation and management research.

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22

Chang, Jiang. "Strategic responses to New Zealand-China free trade agreement : a case study of New Zealand natural health products industry : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Master of Commerce and Administration in International Business /". ResearchArchive e-thesis, 2009. http://hdl.handle.net/10063/1131.

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23

McIntyre, James. "Enhancing the SME NPD process through customer focused design activities: a New Zealand case study". Massey University, 2009. http://hdl.handle.net/10179/1073.

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Small to Medium Enterprises (SMEs) face enormous financial risk when embarking on a new product launch. SMEs are less likely to implement more formal risk minimization strategies for new product development (NPD) such as StageGate, often citing reasons of resource constraints or the more prevalent notion that “this stuff doesn’t apply to us”. Two key elements of any such risk minimization strategies are an early emphasis on benchmarking competitors and a thorough study of the attitudes and behaviours of potential customers. The SME’s investment of time and resource in early acquisition of this knowledge is a critical factor for success (Cooper 2001). Armed with this information, the SME is able to adopt a Customer Focused Design (CFD) strategy, whereby the product development effort is remains focused on the external customers wants and needs through all phases. SMEs that are able to satisfy these needs more effectively enjoy an obvious competitive advantage (Matzler and Hinterhuber 1998; Lüthje 2004). SMEs are often challenged by these tasks (Freel 2000; Larsen and Lewis 2007; Owens 2007). They may be overwhelmed by the prospect of expected costs, lack of expertise, and financial pressures to rush to market. Too often the more conventional path is chosen, whereby a solution is proposed, developed and tested in the market to “see if it sticks”. Such methodologies are less effective and subject the SME to increased financial risk. International studies of SMEs attitudes and behaviour towards NPD reveal common challenges of resource limitations, skills deficiencies and organizational issues (Xueli, Soutar et al. 2002; de Jong and Vermeulen 2006; Siu, Lin et al. 2006; Murphy and Ledwith 2007; Owens 2007). New Zealand firms are no exception, and are burdened with similar challenges as their international counterparts. This study aims to propose a simple framework for small firms who wish to acquire knowledge about their target markets and potential customers with limited time and resources. The framework enables SMEs to incorporate customer focused design principles into their product definition phase, and better orient themselves to the consumer marketplace. The study makes use of a New Zealand based case study to evaluate how the framework may be employed to identify quick and inexpensive efforts that can reproduce some elements of more sophisticated CFD and benchmarking methods. The obtained results are incorporated into a product design specification and embodied into a physical prototype to further illuminate the process. In addition to the primary area of study, prospects for new adjacent product lines and new potential markets for future development are also gained from the research.

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Zhang, Yue. "The usage of third party logistics in New Zealand : a thesis presented in partial fulfillment of the requirements for the degree of Master in Applied Science in Logistics and Supply Chain Management at Massey University, Albany, New Zealand". Massey University, 2009. http://hdl.handle.net/10179/987.

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The aim of this research is to investigate the use of third party logistics in New Zealand companies from the users’ perspective and to identify the improvement opportunities in the New Zealand environment. The empirical research is used to investigate the reasons for undertaking or not outsourcing logistics activities in New Zealand companies; to investigate the extent of use of third party logistics services in New Zealand and the influence of firm sizes and different industries on different aspects of 3PL (third party logistics) practices; to investigate critical success factors and attributes of selecting and evaluating 3PL service providers by users of 3PL in New Zealand; to establish the impact of usage of 3PL providers on New Zealand companies; to evaluate the satisfaction level of New Zealand 3PL services; to investigate the future plans of current 3PL users in New Zealand. The results showed that 3PL has been accepted by New Zealand organizations; with more than half of the respondents using 3PL. Current users accepted that 3PL allows them to gain a number of benefits and believe that 3PL has more positive impacts than negative. With a high level of satisfaction, a large number of user firms are likely to maintain and moderately increase the use of 3PL in the near future. The results of this study provide useful information for both 3PL providers and users. Providers should be aware of the most frequently used services, the potential trend, and develop their capabilities accordingly in terms of these future requirements. The experience of the firms in this study also provides insights as to the benefits of outsourcing logistics activities and how to plan for implementation for 3PL users.

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Jia, Jia. "Electronic commerce and internationalisation in New Zealand SMEs a thesis submitted to Auckland Univeristy of Technology in partial fulfilment of the requirements for the degree of Master of Business, 2008 /". Click here to access this resource online, 2008. http://hdl.handle.net/10292/464.

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Tharmaseelan, Nithiyaluxmy. "Careers in cross-cultural context : a study of Sri Lankan immigrants in New Zealand : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Management at Massey University, Albany, New Zealand". Massey University, 2005. http://hdl.handle.net/10179/1189.

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This study considered migrants’ career outcomes as the result of their adjustments in terms of culture and career adaptation along with other positive attributes they brought on their arrival as well as developing in their new country. It considered that career is the property of individuals and managing it successfully is the responsibility of individuals themselves. Prior research into migrants’ issues and careers was used as the basis of this study and a model for analysis was developed using such issues. The resultant model included the wider life of migrants. A questionnaire including reliable measures of key variables was developed based on the literature. Two hundred and twenty-one Sri Lankan migrants completed the pilot tested survey. The results were analysed using factor analysis, tests of association and multiple regression analysis at the first stage to formulate a less complex model. Structural equation modelling was then used to confirm the relationships assumed between different variables. Although some of the relationships and/or variables assumed initially were removed from the model, the final model explained strong links between the variables that remained. Qualification gained before migration and career self-efficacy were found to be the most significant variables in explaining job satisfaction before migration. Usefulness of prior knowledge, skills and habits, efforts made towards career, education in New Zealand, information seeking, length of time in New Zealand and overseas experience had the greatest influence on current job level. Current job level, length of time in New Zealand and overseas experience were found to be the most significant variables explaining subjective career success after migration. Adapting to New Zealand culture was found to be significant in explaining only the career satisfaction after migration. It was also found that migrants’ career outcomes (success and satisfaction) after migration were significant variables in explaining overall career satisfaction of this migrant group: however, with the exception of job satisfaction, career outcomes before migration did not play a significant role in determining overall career satisfaction. The implications of the present study were considered, from both migrants’ perspective and that of New Zealand as the host society. A number of possible practical strategies relevant to migrants, community organisations and policy makers and authorities were suggested. Several potential avenues for future researches were identified and discussed. Thus, it is expected that this study will contribute to better career outcomes of migrants in New Zealand.

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Watts, Tony. "Strategies for New Zealand manufacturing small and medium sized enterprises going global : a thesis presented in partial fulfilment of the requirements for the degree of Master of Business Studies in Management at Massey University, Turitea, Palmerston North, New Zealand". Massey University, 2008. http://hdl.handle.net/10179/1141.

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The strategies to employ when a small to medium sized enterprise (SME) enters the international market are important issues for a business to consider. This research study addresses the question “What strategies will position New Zealand manufacturing small and medium sized enterprises for international markets?” It is intended to compare various strategies for going global, discovering these through a literature review and personal interviews with New Zealand businesses who have successfully globalised. The research studies globalisation within manufacturing small and medium sized enterprises (SMEs) in New Zealand. It explores strategies available in order to discover their advantages and disadvantages, and suggests key strategic directions for New Zealand manufacturing SME’s to use when entering into international markets. The research is intended to benefit New Zealand SME’s considering entering the international market place, which in turn will contribute towards benefiting New Zealand as a whole as it endeavours to position itself in the international competitive arena. Specific strategies for New Zealand manufacturing SME’s wishing to establish global markets are explored with implications for theory, research, and business practices. A case study approach was adopted, with multiple research methods used to gather information for the study. An experience survey in the form of personal interviews was used to gather a range of views from people with knowledge and experience in exporting to international markets. Documents were analysed, together with information gained through the interviews to compile case histories of the businesses that participated in this research. Strategies relevant to going global were identified in a literature review and these strategies were compared with actions and directions taken by the businesses interviewed. The analysis of the findings reveals congruence with theoretical strategies for globalisation of SMEs identified in previous studies; however it was found that decisions made when going global were highly dependent on the individual circumstances that a business finds itself in, rather than committing to strategies based on assumptions from academic studies. The businesses involved in this study went global through opportunities more so than strategic purpose. They had not set out to be a global enterprise, however when the opportunities arose their globalisation effort needed total commitment. Their experiences are discussed in this study and have relevance for other firms looking to go global.

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Epple, Barbara. "Mobile Economy : Auswirkungen auf ein anspruchsgruppenorientiertes Arbeitsgestaltungskonzept /". [S.l.] : [s.n.], 2006. http://aleph.unisg.ch/hsgscan/hm00170093.pdf.

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29

Simpson, Clare S. "A social history of women and cycling in late-nineteenth century New Zealand". Lincoln University, 1998. http://hdl.handle.net/10182/1693.

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In the final decade of the nineteenth-century, when New Zealand women began riding the bicycle, they excited intense public debate about contemporary middle-class ideals of femininity. The research question posed is: "why did women's cycling provoke such a strong outcry?" Three nineteenth-century cycling magazines, the New Zealand Wheelman, the New Zealand Cyclist, and the New Zealand Cyclists' Touring Club Gazette, were examined, along with numerous New Zealand and British contemporary sources on women's sport and recreation, etiquette, femininity, and gender roles. The context of the late-nineteenth century signifies a high point in the modernisation of Western capitalist societies, which is characterised in part by significant and widespread change in the roles of middle-class women. The bicycle was a product of modern ideas, designs, and technology, and eventually came to symbolise freedom in diverse ways. The dual-purpose nature of the bicycle (i.e., as a mode of transport and as a recreational tool) enabled women to become more physically and geographically mobile, as well as to pursue new directions in leisure. It afforded, moreover, increasing opportunities to meet and socialise with a wider range of male acquaintances, free from the restrictions of etiquette and the requirements of chaperonage. As a symbol of the 'New Woman', the bicycle graphically represented a threat to the proprieties governing the behaviour and movements of respectable middle-class women in public. The debates which arose in response to women's cycling focused on their conduct, their appearance, and the effects of cycling on their physical and moral well-being. Ultimately, these debates highlighted competing definitions of nineteenth-century middle-class femininity. Cycling presented two dilemmas for respectable women: how could they cycle and retain their respectability? and, should a respectable woman risk damaging herself, physically and morally, for such a capricious activity as cycling? Cyclists aspired to reconcile the ignominy of their conspicuousness on the bicycle with the social imperative to maintain an impression of middleclass respectability in public. The conceptual framework of Erving Goffman's dramaturgical perspective is used to interpret the nature of heterosocial interactions between cyclists and their audiences. Nineteenth-century feminine propriety involved a set of performances, with both performers (cyclists) and audiences (onlookers) possessing shared understandings of how signals (impressions) ought to be given and received. Women on bicycles endeavoured to manage the impressions they gave off by carefully attending to their appearances and their behaviour, so that the audience would be persuaded to view them as respectable, despite the perception that riding a bicycle in public was risqué. In this way, women on bicycles attempted to redefine middle-class femininity. Women on bicycles became a highly visible, everyday symbol of the realities of modem life that challenged traditional gender roles and nineteenth-century formality. Cycling for New Zealand women in the 1890s thus played a key part in the transformation of nineteenth-century gender roles.

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Teh, Chor Tik. "Compliance and impact of corporate governance best practice code on the financial performance of New Zealand listed companies : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Business and Admnistration at Massey University, Auckland campus, New Zealand". Massey University, 2009. http://hdl.handle.net/10179/1004.

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The corporate governance best practice code (Code) of the New Zealand Exchange (NZX) came into effect on October 29, 2003. However, so far there is no systematic study of compliance with and impact of NZX Code on the performance of NZX companies. This study attempts to provide some answers to the perceived knowledge gap. The NZX Code recommends certain governance mechanisms to enhance corporate performance. The mechanisms analysed in this study are the percentage of independent directors, duality, presence of board subcommittees (audit, remuneration, and nomination), and the performance evaluation of board and individual directors. This thesis examines the possible relationship between recommended governance structures and the performance of NZX companies for the years 2003 (pre-Code) and 2007 (post Code), using data from the same 89 companies for each year. Although the number of companies adopting the NZX structures has increased, the rate of full compliance of the Code remains disappointingly low, rising from 5.6% in 2003 to just 22.5% in 2007. Probably due to the small sample size relative to the number of independent variables, and the problem of co-linearity, the multiple linear regression results do not seem to be conclusive and may be unreliable as the basis to form any formal statistical inference. However, treating the 89 companies as the whole population (89 out of 90), and using a simpler and more descriptive statistical tool to analyse the impact of individual independent variables on firm performance, the 2007 results show a consistent pattern of a positive relationship between Code compliance and firm performance, assuming all other factors being constant. This positive relationship is further reinforced by dividing the population into the various industry groupings as classified by the NZX, which also results in a consistent pattern of companies which comply fully with the Code structures financially outperforming companies that only partially comply with the Code during 2007. Surprisingly, listed companies adhering to the Chairman/CEO dual role do not seem to have impacted negatively on firm performance, contrary to agency theory expectation.

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Chung, Kathy Nai-Wen. "An investigation of internet adoption factors in New Zealand's small - and medium-sized enterprises - from an industrial perspective". Thesis, University of Canterbury. Management, 2006. http://hdl.handle.net/10092/860.

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This thesis aimed to investigate the impact of firm- and industry-specific factors on the decision to adopt Internet technologies among SMEs in New Zealand's retail and tourism industries. A mail survey was sent to 500 retail SMEs and 1,000 tourism SMEs, with response rates of 26.4 percent and 33.4 percent respectively. The results indicated that, in a comparison of perceived benefits, organizational readiness and external pressure, the most important factor in determining the adoption decision was the perceived benefits. Overall, the level of Internet support, business size, international business, and years on the Internet were the most important structural factors in determining Internet technology adoption. When comparing retail and tourism SMEs, the level of Internet support within a firm, business size, and years on the Internet were more important factors for the tourism SMEs than for their retail counterparts. On the other hand, business type and international business were more important factors for retail SMEs than they were for tourism firms. The research also found that tourism SMEs experienced greater pressure from the external environment to adopt Internet technologies than did retail firms.

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Doody, Sarah-jane P. "High-involvement work systems : their effect on employee turnover and organisational performance in New Zealand organisations". Diss., Lincoln University, 2007. http://hdl.handle.net/10182/271.

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Organisations can create a competitive advantage through the way they design their human resource systems. High involvement work systems are considered to be a way to increase organisational performance and decrease employee turnover. However, the components involved are difficult and complex to define, and the synergy amongst the different components hard to evaluate. The literature suggests that the research is not uniform in its approach, and most research does not clearly define the variables involved or agree on the expected results of such systems. This research looks at high involvement work systems in the New Zealand organisational context, and relating these systems to employee turnover and organisational performance. The results of the study suggest that there does not appear to be a relationship between high involvement work systems, and employee turnover and organisational performance; but high involvement systems may contribute to increased labour productivity in New Zealand organisations.

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Cosgrove, Stephen Richard. "Mobile data services adoption in New Zealand future predictions : a thesis submitted to the graduate faculty of Design and Creative Technologies, Auckland University of Technology, School of Computer and Information Sciences in partial fulfilment of the requirements for the degree of Master of Computing Information Systems, Auckland, New Zealand, 2007". Click here to access this resource online, 2007. http://hdl.handle.net/10292/402.

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Thesis (MCIS - Computer and Information Sciences) -- AUT University, 2007.
Includes bibliographical references. Also held in print (xii, 100 leaves : ill. ; 30 cm.) in the Archive at the City Campus (T 384.5 COS)

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Boyte, Karen-Ann. "Job design and wellness in New Zealand Contact Centres: a paradigm shift or same old management? : a thesis presented in partial fulfillment of the requirements for the postgraduate degree of Master of Business Studies, Human Resource Management at Massey University, Palmerston North, New Zealand". Massey University, 2009. http://hdl.handle.net/10179/1042.

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The impact of the Contact Centre workplace upon employee satisfaction or wellness is attracting the attention of researchers across the globe. Over 10 years of research has resulted in recommendations about how Contact Centres should be managed and how the jobs of Contact Centre agents should be designed. There is growing concern that the current practices result in significant psychosocial risk factors which are ultimately harming the Contact Agents and less obviously the bottom line of their organisations through emotional exhaustion, stress, employee absenteeism and turnover. The aim of this study was to explore whether Contact Centre managers were aware of these recommendations, in particular those relating to the design of motivating, satisfying and “healthy” jobs. Using an expanded Job Characteristic Model, this descriptive study explored the level of awareness of New Zealand Contact Centre managers (n=20) regarding the recommendations about the design of jobs, and what changes, if any, have occurred as a result. Where changes have not been forthcoming, the study explored the constraints which were preventing or limiting change. The results of this study indicated that there is a low level of awareness of the research recommendations, that approaches to improving the management and design of Contact Centre agents roles are ad hoc, and that there is a level of resistance in providing agents with autonomy to manage their day to day roles. Some efforts to increase task and skill variety have been made but these are also ad hoc rather than built into the job. As a result of this study, it appears that Contact Centres in New Zealand are still adopting a mass production model of management. This study has implications for Contact Centre managers and senior organisational managers, these are discussed. Limitations of the research, implications for Contact Centre Managements are highlighted and areas for further research are highlighted

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Samson, Alan Michael. "Plagiarism and fabrication: dishonesty in the newsroom : a thesis presented in partial fulfilment of the requirements of the degree of Master of Management (Communication) at Massey University, Wellington, New Zealand". Massey University, 2009. http://hdl.handle.net/10179/1022.

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This first comprehensive study of New Zealand news media plagiarism proceeds from the observation that plagiarism, if not demonstrably increasing, is more common than many practitioners would care to believe. It affirms that, contrary to conventional opinion, plagiarism cannot be understood or dismissed simply or entirely as the product of dishonest or lazy journalists. The study findings support indications of an underlying culture of copying within news media organisations—a professional ideology encouraging, if not overtly justifying, copying, and discouraging clear authorship attribution. The findings emanate from responses to a survey distributed to all New Zealand’s journalists, followed by in-depth interviews with five journalists identified as having personal experience with aspects of the practice identified in the survey, and a sixth with a journalist against whom a complaint of plagiarism was upheld by watchdog body, the NZ Press Council. The research analysed the just four complaints related to plagiarism brought before the Press Council since its 1972 inception, as well as another five much-publicised examples of the practice written about in the news media, to the present day. Of the nine cases examined, three reflected the most serious type of dishonesty associated with Jayson Blair of the New York Times—calculated theft of words as well as outright interview fabrication. The others can be categorised in a perceived less blameworthy variety of plagiarism, bedevilled by confusion of terms and newsroom pressures. But because much run-of-the-mill plagiarism is likely to have gone unrecorded and unnoticed beyond the newsroom involved, the true extent of any sort of plagiarism here could not be judged. What was possible in this research, was to gauge a sense of prevalence by asking working journalists not of their own sins, but of their experience of being plagiarised by others. Suddenly the numbers of plagiarism cases rocketed, not in a usefully quantifiable way, but clearly demonstrative of an extent sufficient to warrant analysis of nature and origin. These experiences were set against an American model that identified four antecedents of plagiarism behaviour, two individual—journalistic rationalising of dishonesty and problematic techniques—and two situational—definitional ambiguity and reporter aversion to attribution. What became clear in these analyses was that, though all news media organisations view plagiarism very seriously, few if any acknowledge their own role in perpetrating the practice, that journalism is an industry that proceeds from an ideology of matching and copying.

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Feinberg-Danieli, Goldie. "Regression results of the union impact on pay levels in New Zealand public service : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Master of Commerce and Administration /". ResearchArchive@Victoria e-Thesis, 2009. http://hdl.handle.net/10063/1069.

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Heinze, Jörg [Verfasser], e Peter [Akademischer Betreuer] Fischer. "New Channels for Old Businesses: Examining the Drivers and Obstacles of Mobile Commerce Adoption for Complex Products / Jörg Heinze ; Betreuer: Peter Fischer". Regensburg : Universitätsbibliothek Regensburg, 2016. http://d-nb.info/112235567X/34.

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Macdonald, Julie Susan. "Who talks, what they talk about, and how much they say : a study of bulletin structure and source use in New Zealand free-to-air television news programmes : a thesis presented in partial fulfilment of the requirements for the degree of Master of Management in Communication Management, Massey University, Palmerston North, New Zealand". Massey University, 2008. http://hdl.handle.net/10179/922.

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Free-to-air television news is an accessible and popular means through which audiences can gain knowledge and understanding about the world. Therefore, the nature of the news provided has important implications for the opportunities audiences have to become informed about events and issues, and to use this knowledge to participate in social decision-making. The structure and content of news bulletins reflect the decisions made by broadcasters about the topics that are considered to be important, and which sources should have the opportunity to be represented. Thus, the goal of this research was to compare the structure and content of the news provided by New Zealand’s national free-to-air news programmes; ONE News (TVNZ), 3 News (TV3), Prime News (Prime Television), and Te K ea (M ori Television). A content analysis of one constructed week of the four news programmes was undertaken, focusing on four general areas of interest. First, the profile of the news bulletins was examined (i.e., the proportion of the bulletin allocated to different segments of the news, the duration of main news stories, the origin of production of main news stories, the proportion of New Zealand and international news, and the topics included in the news). Second, the research investigated the identity of the types of sources selected by the broadcasters for inclusion in locally produced main news stories. Third, the frequency and duration of élite and non-élite source speech was examined. Finally, the extent to which journalists speak on camera in news stories was also investigated. The study showed that the four programmes generally conformed to the ‘standard profile’ of modern television news bulletins; the programmes included considerable amounts of non-news content and the news topics often reflected entertainment values, rather than focusing on serious issues. A further significant characteristic of the bulletins was that élite sources were more likely to be included in news stories on all programmes and generally had greater opportunities to speak. However, in many respects it appears that Te K ea provides an alternative news bulletin compared to the other three channels, by focusing on a wider range of news topics, including more non-élite sources in stories, and giving all sources considerably more time to share their views. Te K ea seems to broadcast a news programme that makes a compromise between the entertainment values which are entrenched in contemporary television news, and the broader M ori Television mandate to inform and educate the public. This contrasts with the more homogenous (in terms of the characteristics examined in this research) news programmes offered by the ONE News, 3 News, and Prime News. This study concludes that the nationally available free-to-air news programmes currently broadcast on New Zealand television fulfil the traditional news functions of informing and educating the public in only a very narrow sense. The deregulated news environment is poised to undergo further transformation with an anticipated increase in convergence among news media and the emergence of more television news providers. The challenge within this commercial environment is for ONE News, 3 News, Prime News, and Te K ea to deliver on their stated commitments to provide information and promote debate on the important issues of the day.

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39

Pattinson, Woodrow Jules. "An investigation into local air quality throughout two residential communities bisected by major highways in South Auckland, New Zealand". Thesis, University of Canterbury. Environmental Science, 2014. http://hdl.handle.net/10092/10002.

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Population exposure to traffic pollution is a rapidly developing, multi-disciplinary scientific field. While the link between long-term exposure and respiratory issues is well-established, there are probable links to a number of more serious health effects, which are still not fully understood. In the interests of protecting human health, it is prudent that we take a cautionary approach and actively seek to reduce exposure levels, especially in the home environment where people spend a significant portion of their time. In many large cities, a substantial number of homes are situated on land immediately adjacent to busy freeways and other heavily-trafficked roads. Characterising exposures of local residents is incredibly challenging but necessary for advancing epidemiological understandings. While existing studies are plentiful, the results are mixed and generally not transferable to other urban areas due to the localised nature of the built environment and meteorological influences. This thesis aimed to employ a variety of methods to develop a holistic understanding of the influence of traffic emissions on near-highway residents' exposure in two communities of South Auckland, New Zealand, where Annual Average Daily Traffic (AADT) is as high as 122,000 vehicles. First, ultrafine particles (UFPs), nitrogen oxides (NOx), carbon monoxide (CO) and particulate matter ≤ 10 μm (PM₁₀) were continuously monitored using a series of fixed stations at different distances from the highways, over several months during the winters of 2010 and 2011. Emissions modelling output (based on traffic composition), was used within a dispersion model to compare modelled concentrations with monitored levels. In addition, community census meshblock units were mapped by level of social deprivation in order to assess potential inequities in highway emissions exposure. The second layer of local air quality investigation involved using a bicycle platform to systematically measure concentrations of UFPs, CO and PM₁₀ using the entire street-grid network throughout each community. This was done forty times - five times at four times of day (07:00, 12:00, 17:00 and 22:00), for each study area, with the aim of mapping the diurnal fluctuation of microspatial variation in concentrations. Using global positioning system (GPS) data and geographical information system (GIS) software, spatially-resolved pollutant levels were pooled by time of day and the median values mapped, providing a visualisation of the spatial extent of the influence of emissions from the highways compared to minor roads. The third layer involved using data from multiple ambient monitors, both within the local areas and around the city, to simulate fifty-four residents' personal exposure for the month of June, 2010. This required collecting timeactivity information which was carried out by door-to-door surveying. The time-activity data were transformed into microenvironment and activity codes reflecting residents movements across a typical week, which were then run through the US-EPA's Air Pollution Exposure Model (APEX). APEX is a probabilistic population exposure model for which the user sets numerous microenvironmental parameters such as Air Exchange Rates (AERs) and infiltration factors, which are used in combination with air pollutant concentrations, meteorological, and geospatial data, to calculate individuals' exposures. Simulated exposure outputs were grouped by residents' occupations and their home addresses were artificially placed at varying distances from the highways. The effects of residential proximity to the highway, occupation, work destination and commute distance were explored using a Generalised Linear Model (GLM). Surveyed residents were also asked a series of Likert-type, ordered response questions relating to their perceptions and understandings of the potential impacts of living near a significant emissions source. Their response scores were explored as a function of proximity to the highway using multivariate linear regression. This formed the final layer of this investigation into air quality throughout these South Auckland communities of Otahuhu and Mangere Bridge. Results show that concentrations of primary traffic pollutants (UFPs, NOx, CO) are elevated by 41 - 64% within the roadside corridor compared to setback distances approximately 150 m away and that the spatial extent of UFPs can reach up to 650 m downwind early in the morning and late in the evening. Further, social deprivation mapping revealed that 100% of all census meshblocks within 150 m either side of both highways are at the extreme end of the deprivation index (NZDep levels 8 - 10). Simulations for residents dispersed across the community of Otahuhu estimated daily NOx and CO exposure would increase by 32 and 37% (p<0.001) if they lived immediately downwind of the highway. If they were to shift 100 m further downwind, daily exposure would decline by 56 - 70% (p<0.001). The difference in individuals' exposure levels by occupation varied across the same distance by a factor of eight (p<0.05), with unemployed or retired persons the most exposed due to having more free time to spend outdoors at home (recreation, gardening, etc.). Those working in ventilated offices were the least exposed, even though ambient concentrations - likely due to a strong urban street canyon effect - were higher than the nearest highway monitor (5 m downwind) by 25 - 30% for NOx and CO, respectively. Inverse linear relationships were identified for distance from highway and measures of concern for health impacts, as well as for noise (p<0.05). Positive linear relationships were identified for distance from highway and ratings of both outdoor and indoor air quality (p<0.05). Measures of level of income had no conclusive statistically significant effect on perceptions (p>0.05). The main findings within this thesis demonstrate that those living within the highway corridor are disproportionately exposed to elevated long-term average concentrations of toxic air pollutants which may impact on physical health. While the socioeconomic characteristics could also heighten susceptibility to potential health impacts in these areas, certain activity patterns can help mitigate exposure. This thesis has also shown that there may be quantifiable psychological benefits of a separation buffer of at least 100 m alongside major highways. These results enhance a very limited knowledge base on the impacts of near-roadway pollution in New Zealand. Furthermore, the results lend additional support to the international literature which is working to reduce residential exposures and population exposure disparities through better policies and improved environmental planning. Where possible, the placement of sensitive population groups within highway corridors, e.g. retirement homes, social housing complexes, schools and childcare centres, should be avoided.

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40

Murray, Nicole Anne. "Who gets their hands 'dirty' in the knowledge society? Training for the skilled trades in New Zealand". Lincoln University, 2004. http://hdl.handle.net/10182/1714.

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The vision of New Zealand as a 'knowledge society' is a mantra that has opened the twenty-first century. Underpinning any 'knowledge society', however; are people who turn resources into concrete products and who build, maintain and service the technological and social infrastructure essential to society. This thesis examines the skilled trades and, in particular, how people are trained for those trades. Industry training is a crucial component of the wealth-generating capabilities of New Zealand. It is also an essential part of the way that many young people make the transition from school to work and from adolescence to adulthood. The means of training tradespeople has moved over the years from the rigid and prescriptive apprenticeship system, to the more voluntaristic, industry-led 'industry training' strategy, introduced following the Industry Training Act 1992. Regardless of the system used to organise training, however, there have been long-standing problems in New Zealand with achieving the optimum number of skilled workers, possessing the correct 'mix' of skills required. In this research, based upon semi-structured interviews with industry training stakeholders four industry case studies, policy content analysis and an in-depth examination of the Modem Apprenticeships scheme, I ask three key questions. First, what are the things that, as a country, we could or should reasonably expect a 'good' industry training system to contribute to? These may be things like: an adequate supply of appropriately skilled workers, the ability to upskill or reskill these workers as needed, clear transition routes for young people, lifelong learning opportunities, equity goals and foundation skills. Second, I ask how the current system performs against these criteria. The short answer is that the performance is 'patchy'. There are dire skill shortages in many areas. While opportunities for workplace upskilling, reskilling or 'lifelong learning' are available, I argue that they are not yet cemented into a 'training culture'. Workplace-based learning is an important transition route for a small percentage of our young people but the favoured route is some form of tertiary education, which may be an expensive and not necessarily relevant option. Third, I ask why the performance of New Zealand's industry training system is often less than desirable. My argument is that the problems and solutions thereof, of skill formation in New Zealand have been understood largely in terms of the supply-side. That is, we have either critiqued, or looked to reform, whatever system has been in place to train skilled workers. The inadequacy of this approach is evident from weaknesses in the ability of either the prescriptive apprenticeship system or the voluntaristic industry training strategy to deliver an appropriately skilled workforce. Thus, I also examine the demand side of skill formation: the wider influences that impact on employers' training decisions. Training decisions made by individual employers, the aggregation of which represent the level and quality of training for New Zealand as a whole, are influenced by a plethora of factors. At the micro level of the employer or firm, I explore barriers to training and some of the constraints to the demand for skills. I then examine broader influences, such as the changing shape of the workforce, labour market regulation and wider economic factors, all of which impact on training levels.

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41

Huang, Raymond. "A comparative study of mobile internet deployment models in New Zealand a thesis submitted to Auckland University of Technology in partial fulfillment of the requirements for the degree of Master of Computer and Information Sciences (MCIS), June 2007". Click here to access this resource online, 2007. http://repositoryaut.lconz.ac.nz/theses/1362/.

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Thesis (MCIS - Computer and Information Sciences) -- AUT University, 2007.
Primary supervisor: Krassie Petrova. Includes bibliographical references. Also held in print (185 leaves : ill. ; 30 cm.) in City Campus Theses Collection (T 004.6 HUA)

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42

Rangiaho, Melina. "Senior management's influence on the contextual components of an organisation that affect creativity : a case study of a New Zealand manufacturing company". Diss., Lincoln University, 2007. http://hdl.handle.net/10182/351.

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Organisations are under enormous pressure to become more innovative in all areas of their operations if they are going to continue to compete successfully (Leavy, 2003). The first stage of successful innovation is ensuring that creativity, the generation of novel ideas, is achieved (McFadzean, et al., 2004). With regards to an organisation's creative environment, theory has suggested that the basic orientation of a company's support for creativity comes directly from the behaviours of the highest levels of management (Amabile, 1996). Despite this proposed relationship, little empirical research has been conducted that examines the role that senior management of an organisation play in influencing a work environment that stimulates creativity. A research model has been developed that illustrates the possible relationships between the functions of senior managers and the creative work environment of an organisation. Essentially this model is be utilised as a framework to examine how do the management functions create the stimulants and impediments of an organisation's environment that affect creativity? The method used to investigate this research question is a qualitative investigation of two manufacturing plants that operate in a larger New Zealand food processing company. This entailed gathering information through semi-structured interviews with employees from the senior management to lower level employees. In addition, direct observations at the plants and archival data in the form of company reports, articles and prior studies were used to gather further information. From this research, three key findings were established. (1) Amabile, et al's., (1996) theory that a number of variables stimulate creativity, while others impede it, was supported. (2) Trust was found to be the key intervening variable, the foundation, upon which a creative context can be built. (3) The Senior Manager, in the case of this research the Operations Manager and Production Centre Manager, played a crucial role in providing the contextual variables that facilitate creativity. As this research suggests, organisational creativity is complicated by the fact that it is affected by the social dynamics operating between key parties within an organisation. Consequently, it is characterised by informal relationships, freedom and resource allocation that ultimately requires that a level of trust exists between key parties. It is senior management's responsibility to ensure that such a work environment is created. These managers are only able to build trust within their organisations by acting with benevolence, integrity and demonstrating that they are committed to employee creativity.

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43

Bewsell, Denise. "Determining individuals' response to New Zealand biosecurity : a thesis submitted in partial fulfilment of the requirements for the degree of Masters [i.e. Master] of Commerce and Management at Lincoln University /". Lincoln University, 2010. http://hdl.handle.net/10182/1412.

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The effectiveness of biosecurity measures at national borders is influenced by the behaviour of individuals. One influence on the behaviour of individuals is level of involvement. Involvement is the importance or relevance of an object or situation to an individual. Involvement helps regulate the way in which people receive and process information and thus influences the extent of information searching for decision making, information processing and persuasion. A second area of influence on individuals is the way in which information is framed. Framing influences the persuasiveness of communications. In this study the concept of involvement was used to investigate the response of individuals to New Zealand biosecurity requirements and the response of individuals to differently framed biosecurity information. A range of people associated with the agricultural and food processing sectors were surveyed using a five item scale of involvement to measure their level of involvement in biosecurity. The results indicated that most respondents had medium to high levels of involvement. This implies that respondents were motivated to attend to and process information on biosecurity measures. However, not all respondents reported taking note of biosecurity information implying that involvement with biosecurity prompts some initial information processing which may or may not continue over time. Respondents were also asked to rate four postcards, each designed with a different message strategy. Individuals with high involvement indicated that the postcard with the negatively framed emotion/entertainment message strategy was most persuasive. The results indicate that specifically targeting information to individuals based on their level of involvement in biosecurity may increase compliance with biosecurity measures.

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44

Buchmann, Anne-Kristina. "In the footsteps of the fellowship : understanding the expectations and experiences of Lord of the rings tourists on guided tours in New Zealand". Lincoln University, 2007. http://hdl.handle.net/10182/145.

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This study seeks to gain an insight into the experiences Lord of the Rings tourists have on guided tours in New Zealand and the role of the tour guide(s) in that experience. The study examines motivations, expectations, actual experience and its evaluation and the role of the tour leader and guides. By drawing primarily on the results of qualitative research that examined the experience of film tourists and other people involved in the film tourism industry over a span of three years, I identified underlying motivations involved in the production and consumption of film tourism. The study found that pre-tour images of Lord of the Rings and its publicity surrounding the making of the films play a significant role in the formation of film tourists' expectations. The emotional relationship towards the films and the novel by J.R.R. Tolkien had motivated film tourists to seek a meaningful and sincere experience. Furthermore, the film and its making as discussed on the DVDs, further publicised myths like the authenticity of the film production itself and the experience of great meaning for one's personal life. Consequently, the study found that most film tourists put a high significance on the sincerity of the relationships within the tour community and with the tour leader and guide(s). The film location visit itself was experienced as highly rewarding but was significantly enhanced by the presence of the tour community ('fellowship'), reenactments and the physical presence on site. This embodiment was crucial for the overall experience as it further authenticated the location visit but also the journey itself as a worthy and spiritual endeavour. It was shown that the New Zealand image of 'green', 'clean' and 'exotic otherness' has been reinforced by multiple media portraits and matches many aspects of the Middle-earth image. All film tourists judged the use of New Zealand for the portrayal of Middle-earth as 'authentic' even if they knew about J.R.R. Tolkien's British background. Furthermore, they judged their film tourism experience as authentic even though the locations were used in a fictional setting. Thus the notions of object authenticity was explored and replaced with the concepts of existential authenticity and sincerity to shift the focus towards the active process of negotiation of authenticity in the tourism experience. To understand tourists' behaviour and motivation, notions of 'spirituality' and 'pilgrimage' were also employed. The study tourists undertook a meaningful and spiritually significant journey that was enhanced through the experience of embodiment and community which suggested parallels between the religious pilgrim and the secular film tourist. Both are on a meaningful journey to distant places and follow scripted guidelines while also creating their own experience. Embodiment played an important role. Furthermore, film tourists sought the community of other believers and were willing to 'follow in the footsteps' of film stars and crew when choosing which film locations and eateries to visit as they sought places that had attained an 'aura'.

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45

Hamidon, Syahira. "The development of Malay entrepreneurship in Malaysia : a thesis presented in fulfilment of the requirement for the degree of Doctor of Philosophy in Business at Massey University, Auckland, New Zealand". Massey University, 2009. http://hdl.handle.net/10179/1009.

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Since the institution of the New Economic Policy (NEP) in 1971 and beyond its end in 1990, the Malaysian government has had mixed successes in developing Malay entrepreneurship. Despite on-going of privileges and assistance and the government’s concerted efforts and initiatives, Malay entrepreneurship still continues to lag behind that of the Chinese. This study centres on the challenges faced by the Government of Malaysia in the promotion of Malay entrepreneurial development. Based on interviews with diverse people, both within and outside the government, the study reveals that Malay entrepreneurial development is a complex process confronted by many issues and problems. The study also reveals that government privileges and assistance to Malays to promote entrepreneurship do not help much in boosting an entrepreneurial culture nor do they help them in enhancing entrepreneurial competitiveness and achievement. Instead, such privileges and assistance have conversely made the Chinese more resilient and competitive entrepreneurially but discriminative against the Malays. This conclusion confirms the proposition that “state assistance in the form of an affirmative action to an economically-challenged sector of society does little to create entrepreneurship; rather it challenges rival economic groups to sharpen their own competitiveness”. Finally, the study is able to indicate that Malay entrepreneurship differs slightly from the conventional Western concepts of entrepreneurship. The differences are largely due to the historical background of the Malays as a communitarian society; as Muslims; as a society still divided along class lines and as a status conscious community.

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46

Kaule, Ralph Dungit. "Analysing project management culture and practice of public managers in Papua New Guinea: a case study of the National AIDS Council Secretariat : a thesis presented in the fulfilment of Master of Philosophy in Development Studies at Massey University, Palmerston North, New Zealand". Massey University, 2008. http://hdl.handle.net/10179/1151.

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This thesis analyses and explores the Culture and Practices of Public Managers involved in implementing projects in Papua New Guinea. Project Implementation is an integral part of the overall project management cycle that has received a great deal of attention as a major development problem. In order for us to gain an insight of the theme of the thesis, the National AIDS Council Secretariat (NACS) was selected as the site for this case study. To investigate'how things were done in NACS', a variety of approaches were used to gauge the views, perceptions and experiences of programme and project managers in NACS, to help us understand the factors that affect staff practices. Poor management practice and the lack of a sound management culture and work ethic in PNG, is often blamed for the break down in the state?s capacity to deliver public goods and services to its citizens. Performance culture and good practice by public managers employed in State Institutions to handle projects have regressed in the last three decades, and as a result, projects are seen as failing to meet the goals and objectives of the state. The research question which the case study had to answer was: What is the nature of project management culture and practice among public sector managers in the National AIDS Council Secretariat? The study sought to investigate the extent to which the areas of command and control, project training, project knowledge and staff motivation were important integral managerial qualities in the attitudes and practice of public managers. The study showed that, of the four elements of managerial practices investigated, the inability of public managers to assume leadership, command and control and motivate their staff, were the most important elements missing among managers in NACS. Based on the findings and the evidence collected during the research, this thesis argues for substantial capacity building programmes to be designed and conducted around 'programme and project management' roles in state institutions and agencies in PNG, as the way to improve staff capabilities so as to enable project managers and their staff to efficiently implement projects.

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47

Zhai, Y. H. "Asset revaluation and future firm operating performance : evidence from New Zealand : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce and Management at Lincoln University /". Diss., Lincoln University, 2007. http://hdl.handle.net/10182/219.

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The regulatory framework of many countries allows the upward revaluation of assets. Previous studies on the association of asset revaluation and future performance in Australia (Barth and Clinch, 1998), U.K. (Aboody, Barth and Kasznik, 1999) and Hong Kong (Jaggi and Tsui, 2001) have shown that upward asset revaluations are positively associated with the firm’s operating performance, suggesting that asset revaluations are value relevant. This study extends the previous research by focusing on the New Zealand environment with recent data to examine the association of upward asset revaluation and future operating performance. There is no obvious evidence indicating that upward revaluations are associated with operating performance in New Zealand. Our market assessments show that current year asset revaluations are related to share prices and returns, but are not statistically significant.

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48

Hayes, D. G. "An Investigation of visitor behaviour in recreation and tourism settings: a case study of natural hazard management at the Glaciers, Westland National Park, New Zealand". Lincoln University, 2008. http://hdl.handle.net/10182/942.

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Visitor non-compliance with protective recommendations is a major problem faced by recreational managers within natural environments. Although many studies have been conducted on noncompliant visitor behaviour within natural resource areas, few attempts have been made to gain an understanding of the behaviour, or to understand the decision making process. This dissertation seeks to address this gap by exploring salient motivations behind noncompliant behaviour within a natural recreation setting. The study was conducted over the summer of 2007-2008 within the popular tourist attractions of Fox and Franz Josef glaciers, Westland National park, New Zealand. The Department of Conservation has a legal and increasingly a moral obligation to provide a level of service and ensure a high standard of visitor safety within lands it administers. However, despite its efforts, management actions are criticised as being ‘over cautious’, and consequently a large number of visitors choose to ignore hazard warnings communicated by management and cross safety barriers, placing themselves and others at considerable risk. Previous studies at the glaciers have identified a number of causes for visitor non-compliance, including situational factors and the adequacy of current visitor management procedures. Through a quantitative measure, and qualitative interview responses, study findings show that visitor compliance with protective recommendations was strongly influenced by a number of situational factors including the proximity of track end points from the glacier terminus; the visibility of other visitors beyond the roped barriers; modest hazard perceptions of visitors; estimated visitor age; time of day and weather conditions. Based on visitor interview responses, motives of non-compliance were further explored by classifying behaviour according to Gramann and Vander Stoep’s (1987) typologies of normative violations. It is identified, using Ajzen’s (1985; 1991) theory of planned behaviour, that non-compliance with protective recommendations at the glaciers is motivated by, (1) a ‘belief’ that the situation or resource encouraged it; (2), through a release of ‘social pressure’, because everyone else was going over; and (3), a ‘perceived facilitation of the behaviour’, in that there were no obvious consequences to self or others. Implications for management to control noncompliant behaviour are discussed in detail.

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49

Gabzdylova, Barbora. "Corporate social responsibility : environmental concern in New Zealand's wine industry : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce in the University of Canterbury /". Thesis, University of Canterbury. Management, 2008. http://hdl.handle.net/10092/879.

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Corporate social responsibility (CSR) has become a worldwide issue as organizations are under increasing pressure to behave in socially responsible ways. Environmental responsibility as a part of CSR is often connected with sustainability and protection the environment. This is of a significant importance to New Zealand and its 'clean' and 'green' image. One industry having an impact on the environment, and also having a strategic position in the economy of New Zealand is the wine industry. The aim of the research is to understand what motivates and sustains companies' CSR practices. This exploratory study examines (1) what drives the industry to engage in CSR practices, (2) the role of stakeholders in the company's decision making, and (3) CSR practices in the wine industry. A qualitative research approach supplemented by quantitative measures was adopted to answer the research questions. 24 case study organizations (wineries) were studied and 31 managers interviewed. The research found that the most important drivers of CSR practices are personal values, preferences and satisfaction with this profession. This is followed by product quality and customers' demand. Though New Zealand wine companies are also driven by the market; the market still does not value CSR initiatives and companies do not receive a price premium for sustainable or organically grown grapes. Furthermore, environmental regulations belong to important drivers affecting companies' decision-making. However, companies do not consider current New Zealand's regulations as significantly difficult to follow. On the other hand, companies want to preempt future regulations. The research also revealed that the most important stakeholders are owners, shareholders, customers, wholesalers and international businesses. The role of communication and ecolabelling is also discussed. As a result, the study proposes a typology matrix that differentiates organizations' involvement in CSR according to the extent of CSR practices and their drivers. This study contributes to understanding of the New Zealand wine industry status in environmental CSR at the present, the extent of drivers of proactive environmentalism and companies' stakeholders, and the description of a typology matrix of companies engaging in CSR. This contribution is valuable for those interested in CSR, and the future of New Zealand's wine industry.

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50

Jayamaha, Nihal P. "Validity of business excellence models : a conceptual and empirical analysis : a thesis submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Technology at Massey University, Palmerston North, New Zealand". Massey University, 2008. http://hdl.handle.net/10179/827.

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The validity of three key Business Excellence (BE) models used in the Asia Pacific—the Australian Business Excellence Framework (Australia), the Baldrige Criteria for Performance Excellence (New Zealand) and the Singapore Quality Award Criteria (Singapore)—was examined from a conceptual as well as a predictive standpoint. Unlike in many past studies, in this study the validity of the measurement criteria stipulated in BE models have been directly assessed. The conceptual validity of the three BE models was studied through a generic theoretical model using the partial least squares-based structural equation modelling (PLSBSEM) method. Apart from measurement validity, the strengths of the hypothesised causal relationships between the constructs of the BE models and their practical implementations were also examined under conceptual validity. The predictive validity of the three BE models was examined through linear predictive models involving enablers—being measures in BE models that cover what organisations actually do in order to achieve business outcomes—as predictors and business outcomes as responses. Alongside predictive validity, the reasonableness of the stipulated weights of the enablers was also examined. Other empirical and pragmatic inquiries covered in this study included: (a) a study of the effect of “industry attractiveness” on financial and market performance, and (b) a study of the relationship between BE constructs and “national cultural dimensions”. Results revealed that although the three BE models fulfilled the basic requirements of measurement validity, against more stringent criteria such as those used in psychometrics, they showed low levels of validity. The possible reasons for this were examined and the ways of overcoming the shortcoming were suggested. The generic theoretical model was found to be statistically significant across all three settings: Australia, New Zealand and Singapore. As regards predictive validity, it was observed that enablers appear to be good predictors of business outcomes (thus establishing predictive validity) although there was scope for improvement of the existing weighting scheme of the enablers. This study is important because many organisations in the region use BE models with the expectation of improving their performance in key results areas and hence there is a need to demonstrate that the BE models are based on sound concepts.

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