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1
O'Doherty, Damian. "Subjugation and labour process deconstruction : : the problematic status of order/disorder in the labour process". Thesis, University of Manchester, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.488097.
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2
Cohen, Sheila Elizabeth. "The labour process and class consciousness". Thesis, n.p, 1986. http://oro.open.ac.uk/18868.
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3
Tang, Audrey Poh Lin. "Love's labours redressed : reconstructing emotional labour as an interactive process within service work". Thesis, Brunel University, 2012. http://bura.brunel.ac.uk/handle/2438/7038.
Testo completoAbstract (sommario):
Emotional labour was conceptualised by Hochschild in 1983 as a form of oppression on the service worker devised by a capitalist society; where not only were workers’ physical actions managed, but their emotions as well. Research in the area developed this concept identifying the many occupational fields in which emotional labour exists, forming models of its effects, and examining ways in which workers try to resist the emotional strain. Taking a social constructionist approach, 44 service workers and 44 customers/emotional labour recipients were interviewed using the Critical Incident Technique to gain insight into their views of performing and receiving emotional labour, and what they believed enhanced or detracted from it. The results were divided into those discussing “professional” emotional labour jobs (eg. teaching) - where the emotional labourer needs to attain a professional status; and “occupational” (eg. sales assistants) – where the emotional labourer does not need a professional qualification. It was found that 1) there were differences between the expectations, motivations and coping mechanisms displayed by professional and occupational emotional labourers; as well as in the expectations of the customer/recipient within a professional service and an occupational one; 2) that many recipients do not necessarily want to be treated as “sovereign” (ie. “king”) and judge an emotional labour interaction more positively when their individual needs are acknowledged; 3) while display rules and targets were still a notable constraint on the labourer, nevertheless “occupational” emotional labourers (sometimes in collusion with their managers) found ways of resisting further strain from recipients through over-politeness, ironically in accordance with display rules which exposed recipient rudeness; 4) professional emotional labourers, however, found the display rules and targets a hindrance. This managerial misunderstanding or poor appreciation of “professional” emotional labour caused resentment among them; 5) unique and spontaneous kindness was evident in many emotional labour interactions with managers, colleagues and most commonly recipients. Moreover, this was acknowledged by giver and receiver as the most satisfying and memorable part of emotional labour – and something unique to emotional labour itself. The recommendations of this thesis are therefore: i) that emotional labour should be differentiated within services in order for more focussed findings and recommendations to be generated and applied ii) that emotional labour be analysed as interactive process where emotional labourer, recipient and their organisational management contribute to a high level of enjoyment within the job. That is, it is not necessary to view emotional labour as the oppressive and intrusive management of personality by a capitalist organisation iii) recognition be given to the importance of kindness within the emotional labour interaction, as it can be both a source of pleasure, and also pain, for the compassionate labourer. This has important implications for the selection, training and providing emotional support for workers.
4
Jirasavetakul, La-Bhus. "Essays in labour economics : Thailand's labour market adjustment during the structural transformation process". Thesis, University of Oxford, 2014. http://ora.ox.ac.uk/objects/uuid:73e151f9-f38a-45af-9cda-a4e759162b39.
Testo completoAbstract (sommario):
I examine the importance of human capital for economic development in Thailand during the period of high economic growth and structural transformation (1985-2000), using labour force survey data. The three main chapters attempt to estimate the effects of education, as a measure of human capital, on three major outcomes in the Thai labour market, namely (i) earnings; (ii) sector of employment; and (iii) earnings inequality. I address the endogeneity problem of education using an education policy shift—the change in the compulsory schooling law—that produces exogenous variation in education. The three main chapters adopt distinct modelling frameworks. The details of each of the main chapters are as follows. The third chapter investigates how education increases earnings and the probability of being in the non-agricultural sector. As the education policy shift influences educational attainment in a discontinuous way, a regression discontinuity (RD) framework is adopted to identify the average returns to education and the effect of education on the sector of employment. It is important to emphasise that the RD technique constrains the effects of education on the two outcomes to be linear and to be applicable only to sub-populations. My results confirm significant effects of education on both earnings and the sectoral sorting process. In addition, there are heterogeneous effects of education by gender. The fourth chapter is an extension of the previous chapter. I allow the returns to education to be heterogeneous across education levels and sectors of employment, while attempting to estimate the returns for the entire population. I use a control function (CF) approach and a double selection correction to estimate the sectoral earnings process, while jointly accounting for the choice of education and the selection into sectors and paid employment. I find that the returns to education are non-linear and higher in the non-agricultural sector especially for medium and highly educated workers. This suggests that human capital plays a crucial role in facilitating a structural transformation towards the non-agricultural sector. In the final chapter, I study how the increased primary education completion rate affects earnings inequality. While there exists a burgeoning literature on the average returns to education, less attention has been devoted to estimating the effects of education on the distribution of earnings. I identify the effects of primary education completion on earnings at different points of the distribution, and thus earnings inequality, using a recently developed approach, called regression discontinuity distributional treatment effects. My results suggest that the increased primary education completion rate reduces earnings inequality as the returns to primary education are larger for the poor than the rich.
5
Sharp, Graham. "Ecology and the labour process : towards a prefigurative sociology of the labour-nature relation". Thesis, University of Sussex, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393213.
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6
Gordon, Richard Douglas. "Explanation and prediction in the labour process theory". Thesis, University of British Columbia, 1990. http://hdl.handle.net/2429/30583.
Testo completoAbstract (sommario):
The view that large-scale, long-range social theories cannot be predictive other than "in principle" is sufficiently widespread as to be considered the orthodox view. It is widely held that, lacking this predictive quality, social theories are cut off from a crucial form of vindication enjoyed by the experimental sciences. Thus many would agree with Ryan's assessment that while with regard to large-scale social changes "long-range prediction is not in principle impossible," nonetheless as a matter of practical methodology such a goal is of "dubious value."
The reason commonly proffered as to why social theories cannot be predictive is the causal complexity of social life. Because of this feature, it is held, while we may be able to unearth interesting social generalizations, we will not be able to predict the many initial conditions together with which they predict. Alternately, due to this complexity we are able to achieve no better than tendency laws which do not permit predictions of sufficient precision to allow for predictive testing. This has been held to be true for other causally complex fields as well. Thus, Scriven has argued that Darwin was "the paradigm of the explanatory but non-predictive scientist" due to the constraints imposed on his methodology by the causal complexity of the biosphere.
As a result of both an uncritical acceptance of the orthodox view and an
inadequate analysis of Marx's methodology, Daniel Little has argued that Marxian theory is non-predictive. However, a thorough analysis of Marx's labour process theory shows it to be both clearly predictive and subject to justification by predictive assessment. Moreover, a formalization of the theory indicates that available data confirm it as regards both its central hypothesis and the matrix of social causation it exhibits.
Little's position in regard to Marxian theory is strongly similar to Scriven's in regard to Darwinian theory. In both cases, faulty theoretical presuppositions combine with inadequate analysis to buttress false conclusions as to the asymmetry of explanation and prediction. Adequate analysis dispels Little's and Scriven's conclusions and exhibits important methodological parallels between Marx and Darwin.Arts, Faculty of
Philosophy, Department of
Graduate
7
Thoma, Dimitra. "Teachers labour process : proletarianisation and the Greek case". Thesis, University College London (University of London), 2004. http://discovery.ucl.ac.uk/10020467/.
Testo completoAbstract (sommario):
The focus of the thesis is teachers' labour process in upper secondary education in Greece, as this is structured by the introduction of prescribed and standardized curricula. At the centre of our theoretical approach lies the Marxian theory of labour process and its development of the proletarianisation thesis. The theoretical approach, that is adopted by this study, is a critical approach to the labour process theory and its proletarianisation thesis. The labour process theory, we argue, studies teachers' labour process by particularly focusing on the introduction of predetermined and standardized curricula which, as is argued, result in teachers' proletarianisation, that is to say teachers' autonomy is restricted and they are not able to exercise any control on their labour process. Our theoretical reservations, as far as the labour theory is concerned, are related to the way teachers' labour process is conceived and understood. More specifically, we argue, that labour process theory does not conceive teachers' labour process as a production process and consequently does not take into consideration the production relations, in and of production. Hence this study argues that teachers' labour process is shaped, apart from the curriculum, by the parameter "students" and to be more concrete, by "students' cultural capital" and habitus towards knowledge. Without taking into consideration and theorizing the factor "students", labour process theory, we argue, is unable to conceive and understand the "production relations", developed in the classroom, namely the relations developed between teachers and curriculum as relations mediated by students' presence. In short labour process theory has a narrow concept of "skill" and "de-skilling". Finally, we argue, as our findings indicate, that proletarianisation should be theorized and conceptualized not as a homogeneous process but should be seen as a process which is characterized by variations in its modalities, in relation to particular sociohistorical conjunctures.
8
SziraÌczki, György. "The labour market in a socialist economy : the labour process, subcontracting and dismissals in Hungary". Thesis, University of Cambridge, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.304455.
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9
Hemmings, Michael. "Public service reform, the labour process and changes in labour management in the voluntary sector". Thesis, Keele University, 2013. http://eprints.keele.ac.uk/3726/.
Testo completoAbstract (sommario):
This thesis analyses the New Labour government’s extension of public service reform and modernisation to the voluntary sector. It explores the changes that have taken place in the labour process and management practices in the voluntary sector and it locates this within an analysis of wider public service reform. It argues that the reforms of the voluntary sector are part of wider neo-liberal market reforms intended to extend the capitalist labour process to the voluntary and public sectors. The thesis is based on research in a diverse range of complex voluntary organisations, drawing from academic, industry and organisation documents, from interviews with voluntary organisation, trade union and industry and community representatives, and from an employee attitude questionnaire. Voluntary organisation managers were found to be under severe external pressures, through increased competition between organisations, and through contracting, auditing, monitoring and regulatory regimes. These managers responded by introducing Taylorist forms of performance management to meet external targets, to increase efficiency and to lower unit costs. They have been relatively compliant with reform compared to public sector managers. Performance management has a significant impact on employees, bringing reductions in autonomy, pay, job security and employment conditions and increases in workload and managerial control and discipline. The character of the labour process in the voluntary sector is being transformed to become more like the labour process in capitalist enterprises. In contrast to the public sector, trade union organisation and influence is weak and unable to mount effective resistance. The voluntary sector is a model for the delivery of public services through a diverse range of semi-autonomous local providers under a tight regime of government regulation. Public service trade unions will need a co-ordinated and comprehensive strategy to resist market reform and further cuts in public service and welfare provision.
10
KAWAMURA, LiLi Katsuco. "BRAZILIAN WORKER'S QUALIFICATION IN THE LABOUR PROCESS IN JAPAN". 名古屋大学教育学部技術教育学研究室, 1994. http://hdl.handle.net/2237/12282.
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11
Curtis, Penelope Ann. "Midwives in hospital : work, emotion and the labour process". Thesis, University of Manchester, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.507965.
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12
Clarke, Julian Alexander. "Telephone call centres and the labour process : with particular reference to the Nottingham local labour market". Thesis, University of Nottingham, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.405142.
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13
Hall, Ian James. "Labour's process of change : an analysis of the political ideology of New Labour, 1994-2001". Thesis, University of Sheffield, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.442970.
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14
Adonis, Tanya. "The employment recruitment and promotion process: legal regulation and practice". Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/16492.
Testo completoAbstract (sommario):
Includes bibliographical referencesRecruitment is an integral part of any organization. It forms the foundation upon which every other practice is built. It is a process which is often regarded lightly and not given the due consideration it deserves. It is therefore pertinent to have a recruitment process in place which ensures legal compliance, as well as the longevity of the business. The concept of legal compliance in the employment recruitment and promotion process has proved at best inconspicuous. The process has allowed for much legal debate, which spans from the CCMA all the way through to the Constitutional Court. The process has also allowed for much jurisprudence to be developed regarding the implementation and application of the statutes governing it. This dissertation will focus on the limitations placed on management prerogative by labour law the procedural and substantive fairness requirements. It will do so by exploring case law, risk management measures and what is required to ensure a contract of employment is legal and binding on both parties. It is important to read this dissertation in the light of how labour law overlaps with and impacts on management prerogative. This view is necessary to understand how the push - pull dynamic between these two factors in recruitment and promotion have molded the process to encompass issues that substantively outweigh their procedural counterparts and vice versa. It is necessary in this dissertation to expound on the fundamental law governing the recruitment and promotion process and will explore concepts of management prerogative, amongst others. The objective of this dissertation is to investigate the ambiguities imposed by procedural and substantive fairness and will venture into risk management measures and contractual obligation s as a failsafe for employers to demystify the process.
15
Garra, João Pedro Reis Serra. "The impact of Bologna Process in the portuguese labour market". Master's thesis, Instituto Superior de Economia e Gestão, 2013. http://hdl.handle.net/10400.5/6187.
Testo completoAbstract (sommario):
Mestrado em EconomiaThe Bologna Process appears with the aim to build the, so called, European Higher Education Area (EHEA) where it's possible to promote comparable graduate degrees among European countries, employability and mobility of students, graduates and higher education sta , as well as contribute to a lifelong learning of the European citizens. In this sense, the Bologna reform brought a new structural paradigm into the European higher education system and might have generated a di erent behaviour pattern of the main agents involved (students, national governments and schools). Several empirical analyses have tested/estimated the impacts of the Bologna reform in the Higher Education system. However, the number of analyses committed to evaluate the e ects of the bologna reform on labour markets are still low and regarded with some reluctance, since the reform is recent and data is quite scarce. So that, the main goal of this work is to nd evidence of the impact of the Bologna Process in the Portuguese labour market. Our main ndings which followed a di erence-in-di erences strategy (DD) show a statistical signi cance of the DD estimator, but only in the female model. Nevertheless, these results must consider, in future analyses, structural variables such as (un)employment rates, in order to re ne the model in an aggregated supply/demand equilibrium view.
O Processo de Bolonha aparece com o objetivo de criar, o chamado, Espaço Europeu de Ensino Superior (EHEA), onde é possível existirem cursos superiores compar aveis entre os pa íses europeus, empregabilidade e mobilidade de estudantes, graduados e professores, assim como contribuir para uma aprendizagem ao longo da vida dos cidadãos europeus. Neste sentido, a reforma de Bolonha veio trazer um novo paradigma estrutural ao sistema de ensino superior Europeu e pode ter originado um diferente padrão de comportamento dos principais agentes envolvidos (estudantes, governos e escolas). V áias anáalises emp iricas têm testado/estimado os impactos da reforma de Bolonha no sistema de ensino superior. No entanto, o n úmero de aá alises dedicadas em avaliar os efeitos da reforma de Bolonha no mercado de trabalho são ainda poucas e encaradas com alguma relutância, uma vez que a reforma e recente e os dados são escassos. Assim, o objetivo principal deste trabalho é encontrar evidência do impacto do Processo de Bolonha no mercado de trabalho Português. As nossas principais conclusões seguiram uma estratégia de diferenças-emdiferenças (DD) e mostram uma significância estat ística do estimador DD, mas apenas no modelo feminino. Contudo, futuras an alises deverão considerar variáveis estruturais, como as taxas de (des)emprego, de forma a re nar o modelo numa visão agregada de equil íbrio entre a oferta e a procura.
16
Teichroew, Les I. Carleton University Dissertation Sociology. "Hospital-based nursing and the labour process, Ontario, 1850-1922". Ottawa, 1987.
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17
Thurloway, Lynn. "Silent evolution or quiet extinction : skill and the secretarial labour process". Thesis, Henley Business School, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.402555.
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18
Gatt, Rebecca Maria. "Managing from the middle : a labour process analysis of middle managers". Thesis, University of Leicester, 2018. http://hdl.handle.net/2381/41210.
Testo completoAbstract (sommario):
This thesis examines the labour process (LP) of middle managers (MMs) in a large public sector organisation in Malta. The role of MMs, at least in Anglo-American countries, tends to stretch across management functions (controlling subordinate employees and coordinating work) and labour functions. In the case of Malta, however, the general management functions have not been separated from specialist expert functions which impacts upon the LP of MMs. The MMs analysed in this study were specialist managers, performing a dual-role as managers and experts. As a consequence of the considerable specialised technical functions, professional expertise (PE) - a combination of knowledge, skills and experience - becomes significant and reshapes the terrain on which struggles over LP control takes place. The thesis argues that PE consolidates MMs’ expert role and supports their managerial role. Leverage over the technical coordination of the LP within the organisation’s specialised units is used in the social coordination and control of the LP. In order to investigate tensions between the roles of MMs, in-depth interviews were conducted in the case study organisation with MMs as well as their own managers and subordinate employees. It is found that MMs are not deskilled but subject to a hybrid set of control practices, particularly aspects of professional control. MMs were able to use their PE to draw boundaries, uphold their standing and preserve their autonomy. This autonomy, gained through MMs’ own professional resources, allows them to closely align with top managers’ interests. Although MMs tended to be unionised, they preferred to oppose (‘misbehave’) individually and informally, without obstructing the operations they were managing. In line with previous research on MMs, this thesis emphasises their alignment with management; yet, it also contributes to this literature, highlighting how the non-separation of general management and specialist expert functions accord them much greater autonomy in the LP and tend to weaken managerialism.
19
Mather, Kim. "Labouring to lecture : a study of the changes in the labour management and labour process of further education lecturers". Thesis, Keele University, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.436136.
Testo completoAbstract (sommario):
This thesis gives an account of the changing labour process of lecturers in the English Further Education (FE) sector, based on a detailed case study analysis of three colleges in the West Midlands. The evidence generated from this study shows that they are working harder, for longer, delivering to more students within what appears to be an increasingly oppressive mangerialist regime. They are also inspected, observed and appraised both inside and outside of the classroom, as college managers have sought to gain control over the total sphere of their work activity. These changes are argued here to have been triggered by reforms introduced to the sector under the 1992 Further and Higher Education Act. This was framed by a broader public policy imperative to reconstruct welfare provision in accordance with neoliberalist ideals. For the lecturers in these case study colleges, this neoliberalist logic has translated down into a range of complex issues that have directly affected the ways in which the job is performed, the circumstances under which it is performed and how it is rewarded. Labour process theory offers a powerful analytical lens through which to examine these changes
20
Barbu, Mirela. "Socially useful jobs : the last Keynesian labour market policy in Italy : policy process evaluation". Thesis, University of Sussex, 2013. http://sro.sussex.ac.uk/id/eprint/47067/.
Testo completoAbstract (sommario):
The industrial restructuring of the 1970s, the sluggish economic growth of the 1980s and the difficult macroeconomic scenario of the early 1990s which preceded the Italy's joining of the EMU, gradually reduced the space for Keynesian economic policies in the country. In certain geographical areas, unemployment remained high over a long period of time and the Italian state had to confront this situation which was becoming socially and politically unsustainable. The solution found involved the long-term unemployed in a wide range of activities provided by public bodies, called socially and publicly useful jobs. At the end of the 1990s, under pressure from neoliberalism, many public bodies outsourced their public services, labour market deregulation was pursued, while supply-side labour polices gained ground. This thesis examines the policy process during the paradigm shift, evaluates its impact on unemployment reduction, discusses the ways in which the policy's outcomes were achieved, and highlights the role played by institutions during this long-term process. The approach chosen to evaluate the policy of socially and useful jobs distinguishes between three intrinsically linked stages of the policy process: policy-making, implementation and take-up. Recognising the central role of institutions in providing the context in which the policy process develops, the approach chosen for this analysis is historical-institutionalism. It is applied within the broader framework of the political economy which impacted on the transformation of the Italian welfare state and the rise of workfare practices. The policy process evaluation led to some interesting findings. Firstly, many unemployed were re-inserted into the labour market due to their participation in socially and publicly useful jobs. Secondly, the activities they delivered allowed the communities to avoid disruption to important services and helped the state to save funds through the use of an inexpensive and productive workforce. Thirdly, the public administrations considered the outsourcing of services successful when they received high quality services from workers who were already known to them and were easily managed. Fourthly, the participation of the private companies in the last stage of the policy did not guarantee efficiency gains and, in several cases, the public administrations preferred to employ the socially and publicly useful workers directly.
21
Piotrowski, Mateusz Aleksander. "Process of capital/process of labour : cryptotheologies of judgement, time and nature in the dominant economics/economy". Thesis, University of Nottingham, 2017. http://eprints.nottingham.ac.uk/43703/.
Testo completoAbstract (sommario):
The main argument of the thesis is that the dominant form of economics and correlative form of economy - despite its apparently secular character - contains an inherently cryptotheological dimension. A theological analysis exposes the dominant economics/economy as an instance of ‘law’ understood (after saint Paul Franz Kafka and Walter Benjamin) as a process engaging the subject into an infinite endeavour of justifying oneself by one’s own works. Within the framework of the dominant economics/economy, all labour is formalised as steaming from lack and unrest and the final end of action is formalised as non-action. Therefore peace can only be conceptualised as a perfect lack of action (viz. death). As a consequence death itself becomes the final end, that cannot be achieved as long as the subject lives. The analysis is based on a close-reading of the works prominent economists, focusing on the exponents of the Austrian School - Mises and Hayek - who as I try to prove, express the theological prejudgements of the dominant economics/economy in the most radical and philosophically stimulating manner. The thesis is also a polemic with these critics of the dominant economics/economy who state that it could be effectively criticised for being simply anti-natural, atemporal and value-free science/practice. My point is that a viable critique of the dominant mode of economic acting and thinking cannot be constructed, unless the fact that the hegemonic economic model actually makes use of the concepts of time, judgement and nature is taken into consideration. Only when the way the dominant economics/economy uses the concepts of economy as natural environment, economics as an art of allocation of time and as a value-saturated theory - elaboration of alternatives (including an alternative formalisation of productive labour) might become possible.
22
Soni-Sinha, Urvashi. "Gendered labour process and flexibility : a study of jewellery production in India". Thesis, University of Warwick, 2000. http://wrap.warwick.ac.uk/4382/.
Testo completoAbstract (sommario):
This study focuses on the production of handmade and machinemade jewellery in three sites in India: Noida Export Processing Zone (NEPZ), Delhi and Medinipur. It draws from and contributes to two strands of literature and extends them. One is the gendered literature on export processing zones (EPZs) and export oriented industries (EOIs). The other is the literature on globalisation, feminisation and flexibility. The thesis poses two major research questions. First, how are jobs in jewellery production constituted as masculine or feminine? Second, how do masculinised and feminised jobs relate to flexibility? The evidence I use to answer these questions is based on materials collected in the course of two field trips to India, of nine months and two months duration between 1996-1998. A questionnaire survey, non-participant observation and semi-structured interviews were used as methods of data collection. Contrary to much of the literature on EPZs, machinemade jewellery production in NEPZ is predominantly male with 25% female work participation, and handmade jewellery production in NEPZ is entirely male with no female work participation. Handmade jewellery in Delhi has a marginal representation of women as family workers. Only in handmade chain production in the villages of Medinipur is the female labour predominant, in the form of hidden women homeworkers, constituting 64% of the labour time. My study shows that the gender division of labour is not a fixed or given entity but a product of discursive and material practices, which are reproduced through discourses into which different actors invest, and which feed into the gendered subjective identities of these actors. The study breaks down the assumption of a formal labour market in EPZs. There is a wide prevalence of male child labour and subcontracting in all three sites of handmade jewellery production. Contrary to the literature on EPZs and EOIs which show that it is the feminised jobs that are flexible, in machinemade jewellery production in NEPZ there is a slight feminisation of flexibility but it is not very significant. In the handmade jewellery sector in NEPZ and Delhi, labour market flexibility is occurring with a largely masculinised labour force. In Medinipur all labour is flexible and since there is greater representation of women in the labour time, there is some feminisation of flexibility. So no clear linkage can be drawn between the feminisation of jobs and flexible labour within the jewellery industry in India thus complicating the debates on feminisation and flexibility. The study underlines the importance of localised industry studies which are not bounded by a particular space.
23
Fenwick, Peter. "The formation of management strategy towards the labour process : a case study". Thesis, Cranfield University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245410.
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Vorster, Stefanus Christian. "Towards the conceptualisation of emotional labour in the postgraduate research supervision process". Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/30692.
Testo completoAbstract (sommario):
This study commences with a preliminary literature review of the existing academic knowledge based on research done on the presence of emotional labour in various occupations.
The purpose of this study is to conceptualise and explore the postgraduate research supervision process and to establish whether emotional labour is present in this context. Recent literature on postgraduate supervision led the researcher to believe that there was evidence that the workload of and work pressure on postgraduate research supervisors have increased in more ways than one. To further investigate this notion, the researcher followed a qualitative approach and applied a social constructivist research paradigm firstly to construct a theoretical framework based on current literature on emotional labour and postgraduate supervision, and secondly to explore the experiences and perceptions of postgraduate supervisors, and to relate the findings to the emotional labour literature on the entire postgraduate supervision process. Purposive and convenient sampling methods were followed in order to get access to a representative sample of research supervisors who complied with the criteria of being experienced in the postgraduate supervision process. Furthermore, in-depth, face-to-face interviews were conducted with eight postgraduate research supervisors. These interviews produced rich data that was obtained by asking open questions in a semi-structured manner. Themes were developed from the data via thematic data analysis, and member checking was initialised to measure the trustworthiness of the data collected. The findings of this study present sufficient evidence that emotional labour, as experienced by postgraduate supervisors, is present. It also provides an understanding of how postgraduate research supervisors experience their roles as supervisors and what emotional aspects are involved when interacting with students during the postgraduate research process, especially in the South African higher education context.
The practical contribution of this study applies to the relationship between supervisor and student and the postgraduate research supervision process and the finding that the presence of emotional labour can have an effect on this supervisory relationship and the throughput process. In addition, the study contributes methodologically to the investigation of the process of emotional labour and the application of the findings to explore occupations for the presence of emotional labour.Dissertation (MCom)--University of Pretoria, 2012.
Human Resource Management
MCom
Unrestricted
25
Davel, Nadia Jannet. "Emotional labour in the South African postgraduate supervisory process : a student perspective". Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/24026.
Testo completoAbstract (sommario):
To a student, postgraduate research is often characterised as a very emotional process, more often associated with negative emotion that may hinder successful and speedy completion of the postgraduate degree. The supervisory relationship may impact greatly on the emotion the student experiences. Emotional labour is the induction or suppression of emotion in order to sustain an outward appearance. Being bound in a professional and often subordinate relationship, the student may not be willing, or able to, outwardly display their emotions. Yet, the existence of, and experience of emotional labour on students in a postgraduate supervisory relationship have not been studied to date. The purpose of the study is to explore the meaning and existence of emotional labour within the postgraduate supervisory relationship from a student’s perspective. By using a qualitative, descriptive approach, in-depth information has been gathered by means of three focus groups. The focus groups consisted of students at different stages of the postgraduate supervisory process. The study resulted in the linking of a student’s perspective of the supervisory process to the emotional labour process. It was found that emotional labour is indeed present in the postgraduate supervisory process, but is dependent on the relationship between the supervisor and the student. Since emotional labour has limitedly been explored in the academic environment, it is believed that supervisors as well as students can benefit from this exploration in this fresh context. This linking of emotional labour to the supervisory process is only the first stage in this research and seeks only to describe the process.Dissertation (MCom)--University of Pretoria, 2012.
Human Resource Management
unrestricted
26
Dougherty, Joy. "The construction of gender relations and sexuality in the printing labour process". Thesis, Queensland University of Technology, 1995.
Cerca il testo completoAbstract (sommario):
This thesis examines the ways in which gender relations and sexuality are constructed in workplaces within the printing industry, in order to understand how the sexual division of labour - which keeps women workers concentrated in 'unskilled', low status jobs in the bindery, and largely excluded from the male dominated printing trades - is maintained and reproduced. This study focuses on four structures of gender relations in the workplace: sexual division of labour, discrimination, power and sexuality, and explores these structures on three levels:
structure, practice and subjectivity. The study analyses the printing labour process in terms of the theoretical issues of gender, sexuality and power from a feminist
historical materialist perspective. There is a focus on the dialectical relationship between structure and subjectivity which reproduces both gendered subjectivity and structures of inequality between women and men, through the mediation of social practices and discourses operating in the printing labour process. The research process incorporates a feminist philosophy of 'research with' rather
than 'research on', which suggests research methods that explore social relations in their everyday context. In order to explore the ways in which femininity, masculinity and sexuality are constructed, and the ways in which these
constructions reproduce the sexual division of labour, the daily social practices operating in five Brisbane printing firms were observed. Two of the five case studies are of large 'hi-tech' printing firms owned and managed by men; three are of small 'low tech' printing firms owned and managed by women. In each case, the methods used are participant observation, informal conversations with workers, informal group discussions, unstructured interviews with management and representatives from the union, employer organisation and industry training
council, and documentary analysis. An historical outline of women's participation in the Australian printing industry provides a context for the case studies.
The findings from the case studies indicate that little has changed in the patterns of gender relations observed in the printing industry historically, and over the fouryear
period of this study. In the two large firms of this study, a conventional sexual division of labour was maintained, women were marginalised, underrepresented, concentrated in low-paid and low status jobs, casualised, and
generally perceived by male workers and management as inferior workers. On the other hand, in the small firms, the sexual division of labour was disrupted to
varying degrees, women were central to the organisation of work and numerically dominant, women were spread across all the trades, were not casualised, and were valued as workers.
In theoretical terms, the findings support other researchers' explanations of how gender and sexuality are socially constructed in the workplace, highlighting the
role of the technology/masculinity link in defining the feminine as nontechnological, and thus contributing to the exclusion of women from technical jobs. In addition, the findings point to the significance of the dialectical
relationship between structure and subjectivity in reproducing the structures of inequality between women and men, and highlight how this relationship is mediated by practices and discourses operating in the printing labour process. The findings also add to the theorisation of the key role of women managers in achieving sex equality in organisations. In practice, based on the small number of printing firms in this study, it appears that small firms provide the most favourable environment for women, both as
employees and managers, in terms of access to non-traditional occupations,multiskilling, recognition of prior learning and informal training, job satisfaction,
autonomy and support.
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Blair, Helen. "'You're only as good as your last job' : the relationship between labour market and labour process in the British film industry". Thesis, University of Hertfordshire, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.323435.
Testo completo
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Palmgren, Alexander. "Gender discrimination in the labour market : A meta-analysis of field experiments, researching gender discrimination in the labour markets hiring process". Thesis, Linnéuniversitetet, Institutionen för nationalekonomi och statistik (NS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-105767.
Testo completoAbstract (sommario):
In this article, a meta-analysis was conducted using correspondence tests from 2004 and later, researching gender discrimination in the labour markets hiring process. A total of 19 correspondence tests were found from 12 different countries across the world. Comparisons of call-back rates for job applications between male and female applicants were made. I created a call-back ratio, dividing the female applicants’ call-back rate by the male applicants’ call-back rate for each study and regressed on two different variables, “equality score” and “work incentives rating”, meant to measure gender equality of countries. My hypothesis is that females are still discriminated against in the world’s labour markets. Statistical discrimination is my main theory of why discrimination of female applicants would occur in the labour market. The method of meta-analysis is useful for observing overall trends and drawing broad conclusions regarding a subject. The equality score is significantly correlated with higher call-back rates for both genders, bot it is not correlated with the call-back ratio, and therefore, does not seem to be correlated with gender discrimination. Providing more work incentives are correlated with lower call-back rates for both genders, but these findings are not significant at any level. The call-back ratio is unaffected by the work incentives rating, showing no correlation with discrimination. The main findings show no discrimination of female applicants, but rather points to discrimination of male applicants. This could be to a perceived image of men being more threatening.
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Maguire, Thomas Michael. "Social control and the labour process : a case study of a Northern Ireland telecommunications plant". Thesis, Queen's University Belfast, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.357485.
Testo completo
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Bellony, Annelle Dane. "Empirical analysis of the labour market earnings determination process in the Eastern Caribbean". Thesis, University of Sussex, 2012. http://sro.sussex.ac.uk/id/eprint/39604/.
Testo completoAbstract (sommario):
The study utilizes Labour Force Surveys (LFS) for Barbados, Dominica, and St. Lucia for selected periods within 1996 – 2004 to analyse the themes of private rates of returns to the individual investment in education; and inter-industry wage structure and the subthemes of public sector pay premium and the gender pay gap. The interval coded nature of the earnings data reported in the LFS, requires the use of an interval regression model estimated by maximum likelihood techniques. A key empirical finding in the study is that the Eastern Caribbean labour market places a relatively high valuation on formally acquired post-primary human capital assets. The industrial wage structure in the selected countries reflects the effects of recent trade policy changes in regard to agriculture. The overall inter-industry wage dispersion was found to be high in Dominica and St. Lucia, remaining relatively constant in the two periods in the latter country. In Barbados the inter-industry wage structure was substantial but unlike the other countries expanded over time. The study finds the ceteris paribus public sector pay premium in the recent past has improved for women and is relatively large and suggests public sector workers are securing a high rent through employment in this sector. A gender pay gap in the range of 14 percent – 20 percent is detected and in Dominica there is also evidence of a sizeable ethnic pay disadvantage for male members of the island's indigenous population. In all respects the outcomes for the selected countries follow a clear pattern that mirrors the findings in the empirical literature on the Caribbean.
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Pegler, Lee J. "Workers, unions and the 'politics of modernisation' : labour process change in the Brazilian white goods industry". Thesis, London School of Economics and Political Science (University of London), 2000. http://etheses.lse.ac.uk/2273/.
Testo completoAbstract (sommario):
The thesis addresses the implications of new management and production techniques for workers and unions within a developing country. The specific focus is the white goods industry in Brazil during a period of political and economic transition from 1985 to 1994. In addition to analysing industrial modernisation by four firms, the study uses worker interviews and a review of the unions' identities to provide a comprehensive image of the 'politics of modernisation' in Brazil. The thesis draws on critical work which suggests that modernisation may not have the optimistic effects on labour processes and industrial behaviour that some authors have suggested. Factory regimes are also felt to be strongly related to their particular context. However, the thesis attempts to deepen the degree to which foreign capital and traditional norms of industrial behaviour are considered. Forms of power and resistance are also made more explicit. The study's analysis of the modernisation process suggests that managerial intent must be questioned. Even the most comprehensive examples of modernisation suggest that labour control still drives change. Yet a somewhat 'softer' implicit bargain has replaced the wage-effort contract in such firms. Interview material confirms this mixed picture. Modernisation and related policies have allowed the most advanced firms to foster a more company focussed labour force - one which has embraced new tasks and responsibilities. However, other indicators such as wages and attitudinal factors caution that this situation is neither benign nor immutable. Despite a less normative industrial relations framework, the harsh political and representational situation facing Brazilian unions has simply been further complicated by 'modernisation'. Yet, while workers have become more positive about their employers, to call this change 'employer allegiance' would be an exaggeration. Conflict, albeit of a different nature, still underpins industrial relationships.
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Nyando, Cleaverson K. C. "Assessing management processes of labour based construction works". Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5322.
Testo completoAbstract (sommario):
Thesis (MScEng (Civil Engineering))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: Labour based technology has extensively been utilized in delivery of poverty alleviation programmes. Most of the projects implemented have been of construction in nature. In many cases, labour based works have been characterized with poor performance of not having projects completed within budget, in time and of good quality. Furthermore labour based works projects have been ad hoc in nature, lack spatial focus with no link to national development and sparingly involves engineering skills in its make shift administrative arrangements. Research has shown that most construction problems have been management process related and not product related. This research was initiated as a response to these challenges and represents an attempt to deliver sustainable improved performance of labour based works projects. The research identifies seven phases with various deliverables through the assessment and analysis of management processes of labour based works using the Process Protocol. The Process Protocol based phases consider the whole life cycle of a construction project whilst integrating the process elements under a common framework. To achieve a successful project and process execution, the findings indicate three operational levels of the participants of the activity zone. Several risk factors which need to receive special attention during planning and implementation of labour based works projects have been identified. The practical experiences in responding to, monitoring and controlling of the risk factors are also provided. The analysis of the key sequential phases and documentation of management of labour based works was based on a literature review of conference papers, reports, available project documents and limited interviews with officials involved in public works programmes. Best practices in management of labour based works have been used to follow and synthesise the Process Protocol approach to the management processes of labour based works.
AFRIKAANSE OPSOMMING: Arbeid-baseerde tegnologie word algemeen gebruik in programme wat ontwerp is om armoede te verlig. Die meeste van die programme wat geïmplementeer is, het te make met konstruksie. In baie gevalle is hierdie arbeid-baseerde projekte gekenmerk deur swak prestasie en die projekte is nie betyds voltooi nie, daar is nie gehou by die begroting nie, of die gehalte van die werk was swak. Verder is hierdie projekte ad hoc van aard, is daar ’n gebrek aan ruimtelike fokus, is dit nie gekoppel aan nasionale ontwikkeling nie en word daar te min gebruik gemaak van ingenieursvernuf en is die administrasie gebrekkig. Navorsing het bewys dat die meeste konstruksie probleme te wyte is aan bestuurs-prosesses en dat dit nie produk-verwant is nie. Hierdie navorsing is gedoen as gevolg van hierdie probleme en is ’n poging om volhoubare verbeterde prestasie te lewer in arbeid-baseerde projekte. Tydens die navorsing is sewe fases geïdentifiseer d.m.v. die ontleding van bestuursprosesse. Die Proses Protokol is gebruik. Hierdie Proses Protokol gebaseerde fases behels die hele lewens-siklus van ’n konstruksie projek en integreer al die proses komponente in ’n enkel raamwerk. Die bevindinge toon dat daar drie operasionele vlakke van deelnemers in die aktiwiteit sone nodig is om die sukses van ’n projek te verseker. Daar is verskillenmde risiko faktore wat tydens die beplanning en implementering van projekte spesiale aandag moet geniet . Praktiese wenke betreffende die monitor van, reageer op en beheer van risiko faktore word ook verskaf. Die ontleding van sleutel fases en die dokumentasie van die bestuur van arbeid gebaseerde projekte is gebaseer op ’n literatuur oorsig van konferensie verslae, beskikbare projek dokumente en beperkte onderhoude met amptenare wat betrokke was in openbare programme. Daar is gebruik gemaak van beste praktyke in bestuur van arbeid gebaseerde projekte in die sintese van bestuurprosesse vir arbeid gebaseerde projekte.
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Potužáková, Zuzana. "Trendy struktury zaměstnanosti a konkurenceschopnosti v kontextu Lisabonského procesu". Doctoral thesis, Vysoká škola ekonomická v Praze, 2005. http://www.nusl.cz/ntk/nusl-77164.
Testo completoAbstract (sommario):
The thesis focuses on the employment structures and employment trends within the EU Member States using the ICSO-88 classification for the detailed analysis of the German and Czech labour markets. The aim of the thesis is the prove the readiness of the Lisbon process to fullfil its main goal - to kepp the high employment rates eitihin the EU.
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Massimo, Francesco Sabato. "Mobilising work and demobilising labour under contemporary monopoly capitalism : a comparative study of the labour process and industrial relations in Amazon’s logistics network". Electronic Thesis or Diss., Paris, Institut d'études politiques, 2024. http://www.theses.fr/2024IEPP0010.
Testo completoAbstract (sommario):
Cette thèse contribue à l’étude d’une des plus grandes entreprises contemporaines et peut-être la plus représentative du capitalisme contemporain : Amazon. L’objectif général de cette thèse est de placer le travail au cœur de l’analyse, en montrant sa centralité dans la production de la valeur, même dans ces corporations géantes que sont les « monopoles digitaux ». Avec son vaste réseau logistique et ses millions de salariés, Amazon est un cas d’étude privilégié pour comprendre (1) pourquoi ces monopoles, malgré leur caractère « digital », reposent sur des infrastructures physiques massives et comment ces infrastructures dépendent du travail, dans le cas d’Amazon du travail salarié, de millions de travailleuses et travailleurs, notamment dans les entrepôts logistiques ; (2) comment Amazon gère cette main d’œuvre pour faire en sort de mobiliser l’effort de ses salariés et en même temps de démobiliser leurs résistances, mais surtout comment ces stratégies changent en parallèle avec l’évolution de sa stratégie de profit (3) comment le caractère « disruptif » des monopoles digitaux se déploie dans des contextes historiques et institutionnels différents des États-Unis, notamment pour ce qui concerne les modes de régulations du travail et leur impact sur les conditions de travail chez Amazon. Pour répondre à ces trois question la thèse mobilise les résultats d’une enquête à plusieurs niveaux : le niveau procès de travail, étudié à travers l’observation participante, interviews avec les salariés et sources écrites ; le niveau de la stratégie de profit d’Amazon, examinée à partir de l’analyse des bilans d’entreprise, interviews avec le management ; le niveau des relations professionnelles locales et transnationales, analysées à travers l’observation directe des activités syndicales, interviews et l’exploitation de sources secondairesThis thesis contributes to the study of one of the largest contemporary companies and perhaps the most representative of contemporary capitalism: Amazon. The main goal of this thesis is to bring labour back at the core of the analysis, showing its centrality in the production of value, even in those giant corporations called “digital monopolies”.With its vast logistics network and millions of employees scattered across dozens of countries, Amazon is an ideal case study for understanding (1) why these monopolies, despite their “digital” nature, rely on massive physical infrastructures and how these infrastructures depends on the activity of millions of workers – in the case of Amazon, wage-workers, particularly in logistics warehouses; (2) how Amazon manages this workforce in order to mobilise the effort of employees while simultaneously demobilising their resistance, but above all how these strategies change at the same time as the evolution of Amazon’s profit strategy (3) how the “disruptive” power of digital monopolies unfolds in historical and institutional contexts other than those of the United States, particularly in terms of labour regulations and its impact on working conditions in Amazon’s workplace. To answer these three questions, the thesis mobilises the results of a multi-level investigation: the level of the labour process, studied through participant observation, interviews with employees and written sources; the level of Amazon’s profit strategy, examining the company’s balance sheets, interviewing management, and analysing vast secondary sources; the level of industrial relations, local and transnational, analysed through the direct observation of trade union activities, interviews and secondary sources
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Widerstedt, Barbro. "Moving or staying? : job mobility as a sorting process". Doctoral thesis, Umeå universitet, Institutionen för nationalekonomi, 1998. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-96660.
Testo completo
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Tiley, David. "Post-Fordist ideal type?, the labour process in the Japanese manufacturing sector, 1967-1990". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq22103.pdf.
Testo completo
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Townsley, Jill. "Moments of repetition in the process of art production : temporalities, labour, appropriations and authorship". Thesis, University of Chester, 2010. http://hdl.handle.net/10034/126694.
Testo completoAbstract (sommario):
This practice based PhD is an enquiry into repetition found in relation to the visual art object, specifically the repetition that operates within the process of art production. There is some precedence for the consideration of repetition observed as a repeated subject or object, and especially the Warholian like repeated image. Rosalind Krauss observed in The Originality of the Avant-Garde: A Postmodernist Repetition that many artists are 'condemned to repeating as if by compulsion, the logically fraudulent original' (1981). This research considers a different presentation of repetition, the repeated action of labour that accumulates during the process of production. A body of artworks, that for the purpose of the research I describe as labourwork, was conceived and made with the concerns of repetition at the core of its process. Personal reflection and a close critical analysis of each labourwork, allowed for the identification of a number of issues that are significant to the consideration of repetition as it relates to the process of production. They include 'failure through repetition1, 'temporality', 'erasure' and 'shifting authorships'. The emergent themes are considered within the thesis, where broader theories of repetition are addressed in order to position this form of art production within a larger theoretical framework. The purpose of the repeated action within the labourworks was found to be more complex than a means to an end. It was not just a prerequisite to forming a critical mass or achieving a particular form. When observed from the standpoint of different schema such as time, the simulacra, mimesis or theories of replication, the repetition within the labourwork was observed to be identified within many different constructs. It was seen to affect the object, its relation to the viewer, authorship and the subject. Yet, these multifarious roles are not differentiated within the single word 'repetition'. The conclusion to this thesis summarises the effect repetition has been found to have within the labourworks, separating out its roles and offering opportunities to identify its individual operations, over-and-above the general term 'Repetition'.
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Rowe, Rachel E. "Transfer from midwifery unit to obstetric unit during labour : rates, process and women's experience". Thesis, University of Oxford, 2011. http://ora.ox.ac.uk/objects/uuid:bc7776ef-1e6e-46d0-9fa7-c62e653920b3.
Testo completoAbstract (sommario):
Background Midwifery units (MUs) provide midwife-led care for women at low risk of complications. They may be located on the same site as an obstetric unit (OU), in a hospital without obstetric services or separate from any hospital. In MUs, if unforeseen complications arise, transfer to an OU may be necessary. Aim To provide evidence to contribute to the improvement of the transfer process, help make transfer safer and less distressing for women, thereby improving the care and experience of women planning to give birth in MUs. Methods A structured literature review of existing evidence was followed by three integrated component studies using different methods. The content and quality of local NHS transfer guidelines were evaluated. Data from the Birthplace national prospective cohort study were analysed to estimate transfer rates, describe the transfer process and identify factors associated with transfer. The experiences of women transferred were explored in qualitative interviews. Findings Transfer is a common event, affecting around 25% of women planning birth in MUs, although rates in different units vary. Primiparous women are more likely to be transferred than women having a second or subsequent baby. The risk of transfer for primiparous women increases with increasing age; around 50% of women having their first baby aged 40 years or over are transferred. Local NHS transfer guidelines are generally of poor quality and pay little attention to women’s experience. Women interviewed after transfer report feeling unprepared for transfer. Sensitive care and clear communication from midwives during labour facilitate feelings of control in women and help women accept transfer as the right decision and not a 'negative' event. Transfer that is perceived by women as “too late” can have potentially serious and long-lasting negative effects. Women’s experience of the transfer journey could be improved by the offer of choice in a number of areas which would help women feel 'cared for' rather than 'transported'. Having the MU midwife continue to care for the woman after transfer should be considered 'best practice'; where this is not possible a good handover is essential. Women who have experienced transfer should be offered the opportunity to talk to a midwife about their experience.
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Tiley, David Carleton University Dissertation Political Economy. "Post-Fordist 'Ideal type'? - The labour process in the Japanese manufacturing sector, 1967-1990". Ottawa, 1997.
Cerca il testo completo
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Kirk, Carole Anne. "Painting as emergent knowledge : exploring contemporary artistic labour as a process of ecological cognition". Thesis, University of Leeds, 2018. http://etheses.whiterose.ac.uk/20612/.
Testo completoAbstract (sommario):
This research seeks to understand the contemporary artistic labour of painting in a ‘post-aesthetic’ view, in which artistic knowledge is seen as socially situated, embodied, and emergent; existing in processes rather than artefacts. This has implications for understanding the ‘work’ of painting. Debates on artistic subjectivity and creative work ignore skilled and cognitive processes of labour (Taylor, 2011). An exception is Roberts (2007) who proposes that artistic subjectivity has become ‘decentred’, distributed across people, skills and tools. However, his labour theory does not address painting in any depth. My research explores decentred artistic subjectivity from within painting. Using a practice-led method, it explores how painting can evolve a practice in line with new norms around ‘spectatorship’, and asks how we might understand this labour. Painter-researchers have done much to understand artistic subjectivity as distributed across bodies and materials, but lack focus on ‘social’ conditions of practice. My research brings this social focus, employing a framework of ‘ecological cognition’ to develop a theory and practice of painting as emergent knowledge that unfolds in relationships between bodies, materials, the ‘social’, and the environment. It tests a new practice-led perspective for understanding creative work, exploring cognitive processes of contemporary artistic labour. It brings a ‘social’ perspective to understanding the work of artist and audience in painting as research. It develops a post-Cartesian understanding of ‘making-as-thinking’ that involves body and material interactions, rhythm and gesture. It considers the embodiment of social structures in artefacts and individual habitual practices, examining cognition as a ‘social’ process. It suggests that ‘co-responsibility’ (Bolt, 2007) encompasses artist, audience, and artefacts in meaning-making. It contributes a practical framework for sharing artwork and proposes that ‘creative labour’ (Gulli, 2005) can be a shared art of inquiry that is not just a way of knowing; it reveals social ‘being’.
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Woodcock, Jamie. "A worker's inquiry in a UK Call Centre : the labour process, management, and resistance". Thesis, Goldsmiths College (University of London), 2015. http://research.gold.ac.uk/11746/.
Testo completoAbstract (sommario):
This thesis contributes to an understanding of the labour process, management techniques, and the possibilities for resistance in a call centre. The research uses ethnographic methods to focus on a workplace inspired by the different moments of workers inquiry – from Marx, the Johnston-Forest Tendency, Socialisme ou Barbarie, to the Operaismo – and a sociological approach like Burawoy's (1979) extended case method. The study combines a theoretical analysis of the development and organisation of call centres with a detailed ethnographic account. It focuses on the specific features of the labour process and the application of Taylorist principles, developing Taylor and Bain's (1999:109) research on call centre work as creating the experience of ‘an assembly-line in the head.’ It discusses the implications of the shift towards the exploitation of emotional and affective labour. The research considers the role of management and supervision in the call centre, detailing the electronic surveillance, “buzz sessions”, and motivational methods. The analysis re-applies the metaphor that Fernie and Metcalf (1997:3) used to conceptualise call centres as an ‘electronic panopticon’, through a return to Bentham (1995) and Foucault (1991). However, the central argument of this thesis is the ability of workers to resist in call centres, rather than the victory of management. The research uncovers a ‘repertoire of resistance strategies’ similar to those identified by Mulholland (2004) in an Irish call centre: ‘Slammin’ Scammin’ Smokin’ an’ Leavin’.’ These moments of resistance are conceptualised as expressions of the refusal of work, a key theme developed in the thesis. The problem of worker retention is therefore understood as the culmination of these different moments. The analysis of the case study at Trade Union Cover, a private company that sells insurance to trade union members, provides an important insight into the shift towards service unionism and its implications for workers and organisation.
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Yucesan, Gamze. "The changing nature of the capitalist labour process : a study of factories and workers in the Turkish manufacturing industry". Thesis, University of Sussex, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246253.
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Rose, Natalie Emma. "Influences of organisational image on applicant attraction in the recruitment process". Thesis, Queensland University of Technology, 2006. https://eprints.qut.edu.au/16283/1/Natalie_Rose_Thesis.pdf.
Testo completoAbstract (sommario):
In the present investigation, factors related to prospective applicants impressions of an organisation at the pre-interview stage of the recruitment process, and how these perceptions influence decisions to pursue an organisation for possible employment were explored. A heightened understanding of these factors is of relevance to organisations in the current labour market environment, and is of critical importance when considering that recruitment in the pre-interview stages remains under-researched and lacking in a strong theoretical foundation. To address this weakness in the recruitment research the present investigation will integrate two disparate areas of literature - recruitment and marketing - within the theoretical context of Fishbein and Ajzen's (1975) theory of reasoned action. The theory of reasoned action is well tested in the social psychology arena and provides a sound theoretical platform to underpin the relationships applicable to this investigation. In applying the marketing literature to the recruitment context, the concept of brand image is specifically utilised. Additionally, a problem that plagues much of the recruitment research is the heavy reliance on college and university students as a source of research data. The present study responds to this issue by sourcing data from a population of active job seekers submitting applications for advertised job vacancies at a large, Queensland-based higher education institution. A total of three hundred and fifty-one survey responses were obtained. The measures included perceptions of organisational image, attraction, and application intentions. The results indicated that there is support for the assertion that positive image perceptions held by applicants towards an employing organisation will lead to attraction to the organisation and active pursuit behaviour. Within this framework, it is evident that the 'impression management' capability of organisations in the contemporary business environment may hold the key to sustained competitive advantage in the critical search for qualified talent.
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Rose, Natalie Emma. "Influences of organisational image on applicant attraction in the recruitment process". Queensland University of Technology, 2006. http://eprints.qut.edu.au/16283/.
Testo completoAbstract (sommario):
In the present investigation, factors related to prospective applicants impressions of an organisation at the pre-interview stage of the recruitment process, and how these perceptions influence decisions to pursue an organisation for possible employment were explored. A heightened understanding of these factors is of relevance to organisations in the current labour market environment, and is of critical importance when considering that recruitment in the pre-interview stages remains under-researched and lacking in a strong theoretical foundation. To address this weakness in the recruitment research the present investigation will integrate two disparate areas of literature - recruitment and marketing - within the theoretical context of Fishbein and Ajzen's (1975) theory of reasoned action. The theory of reasoned action is well tested in the social psychology arena and provides a sound theoretical platform to underpin the relationships applicable to this investigation. In applying the marketing literature to the recruitment context, the concept of brand image is specifically utilised. Additionally, a problem that plagues much of the recruitment research is the heavy reliance on college and university students as a source of research data. The present study responds to this issue by sourcing data from a population of active job seekers submitting applications for advertised job vacancies at a large, Queensland-based higher education institution. A total of three hundred and fifty-one survey responses were obtained. The measures included perceptions of organisational image, attraction, and application intentions. The results indicated that there is support for the assertion that positive image perceptions held by applicants towards an employing organisation will lead to attraction to the organisation and active pursuit behaviour. Within this framework, it is evident that the 'impression management' capability of organisations in the contemporary business environment may hold the key to sustained competitive advantage in the critical search for qualified talent.
45
Zlatar, Katherine, e Oleksandra Lysak. "Fake it till you make it: The emotional labour of project managers". Thesis, Umeå universitet, Företagsekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-86937.
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Auricchio, Leonardo Luiz. "Aspectos gerais da terceirização e terceirização como fator de inclusão social". Pontifícia Universidade Católica de São Paulo, 2016. https://tede2.pucsp.br/handle/handle/18851.
Testo completoAbstract (sommario):
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Leonardo Luiz Auricchio.pdf: 730719 bytes, checksum: cbd80667daac96dd9ec45431fdb4f5e5 (MD5)Made available in DSpace on 2016-08-11T13:31:02Z (GMT). No. of bitstreams: 1 Leonardo Luiz Auricchio.pdf: 730719 bytes, checksum: cbd80667daac96dd9ec45431fdb4f5e5 (MD5) Previous issue date: 2016-04-13
This paper aims to bring the discussion on the importance of using the outsourcing services for companies competing in a globalized world. A market that increasingly becomes essentially specific, more objective, more debugged also requiring companies to him pegged, become, equally, experts in what is proposed, we will call "Original Vocation" or "Core Business". Meanwhile, exclusive commitment to a chosen business follow-up, when the formation of the company leads to detachment from other areas who understand. Thus, through the need to channel all efforts to its core bussines without letting the other areas that do not have direct or related connection with the company's Core, will languish or perish due to lack of time and investment required if justifies the Institute of Outsourcing. Also, important to emphasize the potential of outsourcing services concerning the creation of new jobs. Faced with such a framework we can consider outsourcing as an important tool in the service of social inclusion through work, so necessary today
O presente trabalho tem como principal objetivo trazer a discussão sobre a importância da utilização da terceirização de serviços para as empresas que competem em um mundo globalizado. Um mercado que, cada vez mais, se torna essencialmente específico, mais objetivo, mais depurado, exigindo também que as empresas a ele atreladas, tornem-se, de igual forma, especialistas naquilo a que sepropõem, ao que chamaremos de “Vocação Original” ou “Core Business”. Outrossim, a dedicação exclusiva a um determinado seguimento empresarial eleito, quando da formação da empresa, conduz ao desprendimento das demais áreas que a compreendem. Dessa forma, através da necessidade de canalizar todos os esforços ao seu core bussines sem deixar que as outras áreas que não tenham ligação direta ou correlata com o Core da companhia, venham a definhar ou sucumbir em decorrência da ausência de tempo e investimento necessário, se justifica o instituto da Terceirização. Outrossim, importante salientarmos o potencial da terceirização de serviços concernente a criação de novos postos de trabalho. Diante de tal quadro, podemos ponderar a terceirização como importante ferramenta a serviço da inclusão social do trabalhador, tão necessária nos dias atuais
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Semmelroggen, Jan. "A critical discourse analysis of the policy formation process of the 2009 action programme on skilled labour migration in Germany". Thesis, Loughborough University, 2012. https://dspace.lboro.ac.uk/2134/9910.
Testo completoAbstract (sommario):
This thesis analyzes the political discourse on skilled labour migration in Germany between 2005 and 2009 and investigates how and why skilled labour migration polices are negotiated in the Federal Republic of Germany. In particular the thesis highlights the significance of underlying policy maker motives within the policy formation process of Germany s 2009 Action Programme on Skilled Labour Migration as well as their ultimate imprint on the legislation. The critical discourse analysis of parliamentary debate in Germany between 2005 and 2009 in conjunction with interviews with relevant national policy makers, institutional actors, labour market stakeholder, and independent policy advisors reveals that there is a significant discrepancy between policy maker intent in regards to skilled labour migration legislation and the stated intent of the 2009 Action Programme. While the stated aim of the Action Programme is to facilitate and promote skilled labour migration to Germany, the analysis of relevant political debate and the stakeholder interviews reveals that German policy makers are primarily motivated to protect and promote preferential labour market access for domestic workers while at the same time restricting undesired labour migration to Germany. As a result, the policy measures of the 2009 Action Programme on Skilled Labour Migration have a strong protectionist and restrictionist emphasis. Moreover, the thesis reveals that the complex and multilayered power-negotiations over skilled labour migration legislation between the various policy makers, institutional actors, and labour market stakeholders are largely shaped and framed by domestic political considerations. Notwithstanding the widely acknowledged global competition over skilled workers and the need for German labour market to maintain competitive within the global economy, immigration policy makers in Germany are primarily motivated by factors that are firmly embedded within the national political sphere and that aim to control, limit, and restrict territorial access of foreign workers into the national labour market. This in turn highlights the need for migration scholars to reposition and re-conceptualize the role of the nation-state and as an active agent in shaping international labour migration flows.
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Hocquelet, Mathieu. "Les ressorts du consentement serviciel dans le nouveau capitalisme commercial : l'exemple des salariés de la grande distribution". Thesis, Evry-Val d'Essonne, 2012. http://www.theses.fr/2012EVRY0040.
Testo completoAbstract (sommario):
Les employés de la grande distribution font aujourd’hui face, de manière relativement docile et durable, à des bouleversements majeurs au sein de leur entreprise, tant sur le plan stratégique qu’organisationnel, dans un contexte national de remise en question du régime de croissance de la branche et de forte visibilité sociale des firmes oligopolistiques. Si les contraintes économiques semblent particulièrement peser sur leurs actions, leur consentement n’est pas uniquement composé d’un horizon de contraintes indépassables et accablantes (souffrance, peur du chômage) marquant leur activité. Dans un cadre exigeant l’accumulation illimitée du capital par des moyens formellement pacifiques (Boltanski, Chiapello, 1999) et dans une branche en proie à une crise du régime d’accumulation (Boyer, Durand, 1993), quels sont les ressorts du consentement des salariés ? Notre réflexion s’organise en trois temps: une approche historique revenant sur les orientations (idéologiques, stratégiques et organisationnelles) structurelles du secteur, sur ses spécificités à l'échelle nationale et sur les indices productifs d'une récente rupture; une analyse diachronique des dispositifs matériels et symboliques de médiation des restructurations à l'échelle institutionnelle et organisationnelle; et étude du travail quotidien au sein des grandes surfaces, entre trajectoire sociale, parcours professionnel et configuration des magasins. Elle met en exergue un consentement spécifique aux salariés de la grande distribution. Ce dernier repose en effet sur un processus d’installation dans les services, au sein d’une organisation à la fois de plus en plus ouverte au public (place du client dans l’organisation) et de plus en plus isolée du pouvoir stratégique (centralisation des décisions, de la conception)In a context questioning the growth regime and exposing the oligopolistic retail capital to a high social visibility, retail employees seem to be relatively docile. They face major strategic and organizational changes in the branch. Within a framework requiring the unlimited accumulation of the capital by formally peaceful means and in a sector facing a crisis of accumulation, how is the consent of the employees organized? After a historical approach reconsidering on the structural character of the ideological, strategic and organisational orientations of the sector, this thesis underlines the national specificities and the productive indices of recent ruptures. Then a diachronic analysis of the institutional and organisational means of production highlights the development of material and symbolical systems of mediation of the productive restructurings. Then, combining an ethnographic approach observing the daily work, the study of social trajectories, professional paths and configurations of the retail stores, this thesis highlights a specific form of employees consent. The servicization is based on a process of incorporation in the unskilled jobs of the services. Retail stores tend to be at the same time increasingly opened to the public (place of the customer in the organization and in the production of the service) and isolated from the strategic power (decisions and design centralization)
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Tilley, Ian Geoffrey. "Character structure, family and the labour process : an interpretation and extension of Wilhelm Reich's psychosociology". Thesis, Imperial College London, 1986. http://hdl.handle.net/10044/1/8085.
Testo completo
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Mawa, Bentul. "All stitched up? : labour process regimes and patriarchal relations amongst female garment workers in Bangladesh". Thesis, University of Leeds, 2016. http://etheses.whiterose.ac.uk/15581/.
Testo completoAbstract (sommario):
This thesis focuses on the experiences of female workers in the readymade garment industry in Bangladesh, analysing how a range of factors, including government regulation, the power of multinational corporations, employment practices, and cultural norms and values, impact on the lives of these women, in the workplace and beyond. A comparative case-study approach using theoretical concepts relating to the global value chain, labour process, and patriarchy has been used to understand the complex interconnections between women’s experiences in the workplace, the home and broader society. The nature of these experiences is also compared and contrasted across Export Processing Zone (EPZ) and non-EPZ factories. Contrary to some previous study findings, a detailed comparative analysis of terms and conditions in EPZ and non-EPZ factories indicated that the former were better, reflecting the co-operative, less patriarchal character of the factory control regime and better position in the supply chain. The experience of women in the workplace had impact on the use of their agency, for example, EPZ women engaged in work effort bargaining through collective organisation (Worker Welfare Association), whereas non-EPZ women were likely to react and resist, either individually or collectively to improve their working conditions. Across all the factories, women’s workplace experiences of agency and resistance also had an impact beyond the factory. In the domestic sphere, when combined with other factors such as educational level and marital status, work can also play a powerful emancipatory role, affording some groups of women ("Progressive" and "Independent" group) a greater degree of empowerment in gender relations and financial autonomy. At societal level, regardless of educational and marital status, the workplace experiences of female workers appears to bring increased self-esteem and confidence, economic security and a degree of personal independence, and greater awareness of life options, indicating the role which work can play in empowering women within Bangladeshi society. The experience of work in Bangladesh’s RMG factories does have the ability to play an emancipatory role for women, but the degree of empowerment they experience is dependent on their level of education, marital status, the position of the firms within the global value chain, the labour process regime in operation and the degree of patriarchal control exerted at the workplace and beyond.