Tesi sul tema "Indonesian commerce"
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Leith, Andrew R., of Western Sydney Hawkesbury University e Faculty of Management. "Competitiveness of Australian small to medium enterprises in Indonesia". THESIS_FMAN_XXX_Leith_A.xml, 2000. http://handle.uws.edu.au:8081/1959.7/512.
Testo completoDoctor of Philosophy (PhD)
Ercole, Roberto. "The impact of agglomeration externalities on manufacturing growth within Indonesian locations". Thesis, University of Huddersfield, 2015. http://eprints.hud.ac.uk/id/eprint/28563/.
Testo completoNatalegawa, A. D. H. "Economic management and the stages of Indonesian inflation : 1950-1983". Thesis, University of Oxford, 1988. http://catalog.hathitrust.org/api/volumes/oclc/32940258.html.
Testo completoPatrisia, Dina. "The relationship between corporate diversification, corporate governance and corporate social performance in Indonesian companies". Thesis, University of Huddersfield, 2016. http://eprints.hud.ac.uk/id/eprint/32622/.
Testo completoSarsito, Agus. "An analysis of the Indonesian teak industry and its market prospects in the UK for further processed products". Thesis, Bangor University, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.262521.
Testo completoTilley, Lisa. "The condition of market emergence in Indonesia : coloniality as exclusion and translation". Thesis, University of Warwick, 2016. http://wrap.warwick.ac.uk/90948/.
Testo completoNuryanti, Wiendu. "Scale and locational effects on tourism multipliers : tourism and regional development in Indonesia". Thesis, Bournemouth University, 1998. http://eprints.bournemouth.ac.uk/325/.
Testo completoRahayu, Rita. "E-Commerce adoption by small and medium sized enterprises in Indonesia : an empirical study of influencing factors and the impact of e-commerce adoption on SME performance". Thesis, University of Huddersfield, 2015. http://eprints.hud.ac.uk/id/eprint/28718/.
Testo completoMeliani, Lenny Erna. "Employee turnover in Indonesia's Directorate General of Taxes : a case study of Jakarta's tax offices between 2009 and 2015 : critical application of Price and Mueller's causal model of turnover". Thesis, University of Nottingham, 2018. http://eprints.nottingham.ac.uk/48471/.
Testo completoLombard, Denys. "Recherches sur l'histoire des mentalites a java : societe insulaire ou carrefour maritime?" Paris 4, 1990. http://www.theses.fr/1989PA040079.
Testo completoThis study is aimed at presenting a comprehensive history of java, the most important island of the malay archipelago (with a population of more than 90 millions in 1989) and at analysing its formative elements. The first part deals with the impact of westernization ("three centuries of colonisation") and its limits. The second part focusses on asiatic, mainly islamic and chinese networks. The investigation of malay sources allows us to trace the ideological changes which occured during the 16th and 17th centuries (emergence of a certain modernity); the study of overseas chinese communities on the other hand allows us to unveil the importance of technological transfers. The third part, based on both epigraphical material and javanese literature, analyses the deepest stratum, i. E. The agrarian kingdoms which developed from the 9th c. Onwards and originated the present indonesian state. Java consequently appears both as the meeting point of various influences (indian, chinese, islamic, european) and as the cradle of a peculiar civilisation which federates the outside islands and coordinates them within a wide political framework. The text is illustrated with 50 maps and 88 photos
You, Kevin. "Elusive Agents of Inclusion: Business Interest Associations in the Political Economies of Sri Lanka and Indonesia". Thesis, Griffith University, 2018. http://hdl.handle.net/10072/378155.
Testo completoThesis (PhD Doctorate)
Doctor of Philosophy (PhD)
School of Govt & Int Relations
Griffith Business School
Full Text
Kesa, Deni Danial, e 達呢亞. "Blog Business Usability in e-Commerce Environment : Indonesian Blogger Strategy". Thesis, 2009. http://ndltd.ncl.edu.tw/handle/71102451092750526622.
Testo completo清雲科技大學
企業管理系暨經營管理研究所
97
Blog Business Usability in e-Commerce Environment : Indonesian Blogger Strategy Graduate Institute of Business Administration Ching Yun University Student : Deni Danial Kesa Advisor : Prof. Steve Pan Abstract Many studies have examined the different components involved in the formation of e-commerce, as well as internet marketing for general. This thesis provides empirical evidence about the blog user competitive advantages, and the relation between blog usability for business motives. The study applies a framework which widely adopted in the economy literature to add to academic and managerial knowledge. Blog Business usability as part of business process in blog community. Empirical evidence has taken as hypothesis identified on two important implications: User competitive advantages and business motives within marketing strategy two factor have relation capacity and connected by strategy. The purpose with this thesis was to get a better understanding of blog as one of variety way in e-commerce. Using a qualitative research at multiply social networking on lines and take Indonesian user as sample of respondent and the primary data was collected through a questionnaire, in this case there are many factors to create blog competitive advantages that help as business tools, which are relevant for the user when they create and transform blog from common way to build business using social networking technology on internet world. When the global economy becoming worst, blog business usability using by small and medium enterprises or personally might be creating more job and entrepreneurship opportunity. Keyword : Blog Usability, E-commerce, Strategy, Competitive advantages
Twang, Peck Yang. "Indonesian Chinese business communities in transformation, 1940-50". Phd thesis, 1987. http://hdl.handle.net/1885/127618.
Testo completoLeith, Andrew R. "Competitiveness of Australian small to medium enterprises in Indonesia". Thesis, 2000. http://handle.uws.edu.au:8081/1959.7/512.
Testo completoImronIkob, Amelia, e 艾美莉. "Investigating the Determinants of Indonesian Consumer Trust to Individual Seller In Social Commerce context". Thesis, 2014. http://ndltd.ncl.edu.tw/handle/69900156660224823784.
Testo completo國立成功大學
國際經營管理研究所
102
With the advance of information technology, a lot of new things arise from the development of internet including the purchase goods and services or online shopping. However, online consumers will always experience the uncertainty of the future, for example potentially untrustworthy seller, difficulty of transaction process, and unknown new technologies. Trust comes as a solution for the specific problem of risk in these uncertain situations. This study investigates Indonesian consumers’ trust which viewed as consumers’ cognitive & emotional trust to individual seller, based on the congruence between buyer-seller’s personality and online servicescapes in social commerce context. Those variables will be linked in theoretical models and may affect to online shopping usage by Indonesians. The findings of this study are giving new insight to the development of an understanding of online shopping in s-commerce context in the future with more emphasis on consumer characteristics and behavior of Indonesians.
Wahyudi, Steven, e 吳賢亮. "The Influence of Eccentric Video Advertisement on Usage Intention of Indonesian E-commerce Platform". Thesis, 2019. http://ndltd.ncl.edu.tw/handle/wrbadw.
Testo completo國立臺灣科技大學
管理學院MBA
107
E-commerce business in Indonesia has been steadily robust in the last few years, making Indonesia becomes one of the countries with potential chance for e-commerce business to grow. However, it is considered challenging to be in the business with a huge amount of companies. Therefore, in order to keep competing in the business, they use advertisements to attract more people to use their platforms. This research aims to observe the influence of advertising, specifically eccentric video advertisement on usage intention of Indonesian e-commerce platform, using brand awareness and brand image as intervening variables. This research used the questionnaire as a tool to collect the data. Questionnaires were distributed to Indonesian participants who have seen the advertisements of a particular Indonesian e-commerce platform. The collected data were analyzed by using Partial Least Squares – Structural Equation Modelling (PLS – SEM) method. It is concluded that eccentric video advertisement has a positive and significant effect on brand awareness and brand image, both of which have an important role to increase consumers’ usage intention of e-commerce platform.
Sasmito, Vigor Arisandi, e 林宏昌. "Factors Influencing Social Commerce Adoption of Indonesian Immigrants in Taiwan: Applying the UTAUT Model". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/39tb9r.
Testo completo國立中山大學
管理學院國際經營管理碩士學程
106
Taiwanese government’s New Southbound Policy has driven Taiwan’s local business to become more dynamic. The expansion to South Eastern Asian countries – which is the main focus in this policy – creates new market for the firms and numerous job opportunities for immigrants and overseas talents. Hence new innovative business models have constantly proposed to attract non-Taiwanese to partake in this vibrant area. The purpose of this study is measuring contributing factors of individual’s intention doing social commerce. With Indonesian immigrants as the major target audience, the survey was distributed to over 800 individuals in Taiwan through convenience sampling. 206 participants are considered to be effective respondents and being included in the analysis. Smart PLS 2.0 is used to analyze the data and helps to interpret the correlation between behavioral intention to its independent variables which are performance expectancy, effort expectancy, social influence, facilitating conditions. The results obtained through analysis supported our research model. Construct Attitude towards Technology is confirmed to be the new dependent variable. This study also covered managerial implications which open the opportunity for future studies.
Anas, Titik. "Behind the boom and bust of Indonesian exports". Phd thesis, 2012. http://hdl.handle.net/1885/149656.
Testo completoFritstiono, Erwin Hadhiwaluyo, e 王易汶. "The Relationship of Consumer Trust and Willingness to Buy: the Mediating Role of Consumers’ Attitude in Indonesian E-Commerce". Thesis, 2015. http://ndltd.ncl.edu.tw/handle/xjr4s4.
Testo completo東海大學
企業管理學系碩士班
103
Due to the convenience of internet usage and the growth of technology development, E-commerce becomes the business opportunity that grows rapidly. Customer’s willingness to buy is the most important factor for the E-commerce vendor. This study aims to identify the mediating effect of attitude on the relationship between customer trust and willingness to buy and also to explore the behavior of Indonesia internet users in using Indonesia B2C E-commerce. The research model is developed by focusing the relationship of customer trust and willingness to buy and using attitude as the mediation variable based on previous study. Quantitative study was performed by distributing questionnaires to Indonesia internet users and 357 respondents were collected from media social such as Facebook and messenger application such as LINE. Analysis of these respondents showed that customer trust, attitude, and internet usage per day are positively and significantly relationship with the Indonesian’s willingness to buy, and also the attitude partially mediates customer trust to their willingness to buy products from Indonesian E-commerce website.
Saad, Ilyas. "The impact of trade reforms and the multi-fibre arrangement on Indonesian clothing and textile exports in the 1980s". Phd thesis, 1992. http://hdl.handle.net/1885/128769.
Testo completoArdika, I. Wayan. "Archaeological research in Northeastern Bali, Indonesia". Phd thesis, 1991. http://hdl.handle.net/1885/116881.
Testo completoKosasih, Silvia, e 許菁芳. "A Study of Customer Repurchase Intention in Social Commerce in Indonesia". Thesis, 2015. http://ndltd.ncl.edu.tw/handle/49233460327966549278.
Testo completo逢甲大學
國際經營管理碩士學位學程
103
Social commerce is a form of commerce mediated by social media and is converging both online and offline environments. As a relatively new phenomenon in Indonesia, social commerce has developed rapidly in online business practice. While there are a lot of social networking sites like Blackberry Messenger, Facebook, Line, Instagram, etc. and being provided with the easy internet access, Nowadays there are more and more people actively taking parts in this new phenomenon and build their own business. Unfortunately, there is still lack of study in this field to help the e-vendors to understand the major key variables to develop their business. This paper aims to find out the most important key variables that influence customer repurchase intention in social commerce in Indonesia. The main factors such as integrity quality, communication quality, e-service quality, information quality, customer satisfaction, trust, customer repurchase intention and their relation were closely examined. . The main results of this study were based on the analysis of a model using PLS regression analysis data and eleven research hypothesis were proposed. The results generated throughout this study shows that Satisfaction and trust are playing a big role in order to gain the customer repurchase intention. In addition, customer satisfaction also significantly influence trust, this result shows that there is a positive significant relationship in between these three important variables for e-vendors to run their business through social media. The study also shows that Integrity, Communication, e-service and information quality are also the variables that can’t be overlooked as they have significant positive predictors on building customer satisfaction. Although this study does not show any significant influence in communication and information quality toward trust, there is still a big opportunity to do further research to study in more and deeper understanding to find out more variables and information to help develop social commerce study and practical implications. In conclusion, it is very important for e-vendors to provide adequate, trustworthy, and consistent service and information to their customers in order to gain the customers’ satisfaction and trust which also lead to the customers’ repurchase intention.
BERLIAN, CINDY CHRISTINA, e 李欣玲. "The Roles of Trust and Risk in Social Commerce in Indonesia". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/kmc697.
Testo completo東海大學
國際經營與貿易學系
106
Social commerce keeps growing in Indonesia, many businesses are shifting from traditional selling method to an internet-based marketing method. As a result, it is important to know about the most influencing factors in consumers’ purchase decision. Social interactions, information and experience sharing are now becoming a key aspect in online consumers’ purchase decision process. However, do they put an importance to trust and risk? Thus, the main purpose of this study is to examine about the roles of trust and risk in s-commerce in Indonesia. In addition, some variables such as: age, gender, education, income and benefit are also included in the analysis of this study. A better understanding about the trust and risk in s-commerce is highly important to the e-vendors. This study will contribute a lot to Indonesian online businesses. The results shows significant correlations have been found between factors.
Huang, Shui-Chen, e 黃水成. "Analysis of Cross-Border E-commerce Platform System between Taiwan and Indonesia". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/qcja4w.
Testo completo國立高雄第一科技大學
電子工程系碩士在職專班
106
With the development of e-commerce,various industries are being marketed to the international world.It is no longer just carrying luggage.After establishing a branch in the local area,it conducts business activities. Local cross-border e-commerce was built to complete international trade, allowing consumers and sellers in different countries to complete transactions through a cross-border e-commerce platform and complete the transaction process through cross-border financial services and logistics transportation. Through cross-border e-commerce,in addition to being able to access business opportunities in the world, it is also possible for manufacturers to have the opportunity to start their own brands and increase the added value of their products. Exposure to business opportunities in the world will enable manufacturers to have the Taiwan government to promote new south-oriented policies. Actively developing close economic and trade investment with Southeast Asian countries will also create employment opportunities for the local community, which will in turn drive e-commerce in Southeast Asia and Indonesia(e- Commerce) growth. It is expected that the scale of Indonesia’s e-commerce will become the largest market in Southeast Asia by 2020. Therefore,this paper studies the main card mechanism and product shelves, and analyzes the understanding of product trafficking norms, and carries out the relevant recognition framework marketing service model.
Xiu, You Ding, e 游定修. "The Critical Successful Factors of E-commerce on Family Business in Indonesia". Thesis, 2019. http://ndltd.ncl.edu.tw/handle/e3kgb9.
Testo completo元智大學
資訊管理學系
107
This study aims to (1) Describe the impact of e-commerce in the family business in Indonesia. (2) Describe the efforts to overcome the impact of e-commerce on family business companies in Indonesia. This study uses a descriptive qualitative method. Data collection in this study was interviews, traces of opinions from Zazkia (ZMNow.id), Saka Wiyan and Joko (Infokost.id). The time of this study is December 2018. Interviews are carried out via telephone. The Critical Success Factor in relation with e-commerce in Indonesia gives mostly positive impact. These factors are: (a) price, (b) security, (c) variations, (d) service, and (e) impact. The result is the transactions between buyers and the seller is done quickly, easily and cheaply. The use of e-commerce increasingly makes the Infokost.id family business gets new customers, both from domestic and abroad. 2) Efforts to overcome the impact of e-commerce on the company's family business in Indonesia e-commerce on the ZMNow.id family business and Infokost.id are: ZMNow.id provides an overview or payment method at ZMNow .id, and also requires terms and conditions for prospective buyers. While Infokost.id monitors every server and always maintains the privacy of consumer data.
Soejachmoen, Moekti Prasetiani. "Why is Indonesia left behind in global production networks?" Phd thesis, 2012. http://hdl.handle.net/1885/150394.
Testo completoKarmina, Erna, e Erna Karmina. "The Status of E-commerce Development in Indonesia from an Omni-channel Perspective". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/m9cb64.
Testo completo國立東華大學
企業管理學系
106
Omni-channel is an interesting thing to discuss. The retail industry is currently undergoing major changes with new services and ideas. The modern customer uses digital as information from product and customer experience. Through Omni-channel, retailers can give customers better shopping experience, no matter customers contact retailers from online through their own devices or show themselves physically in brick and mortar stores. With the modern advancement of technology, internet makes retailers easily integrate online and offline. Omni-channel narrows the gap between customers and retailers. Omni-channel was first introduced in the US market back to the early 2010s and since then Omni-channel in US represents a leading retail industry format all around the world. Relatively, the retail market in Indonesia is still in preliminary stage of Omni-channel. Based on the benchmarking status of Omni-channel in US, this research uses descriptive analytical methods to study the development of Omni-channel in Indonesia. Besides Indonesia has some similarities with the USA in the population and the younger generation, this research shows that Indonesia is still too far from the USA in terms of the degrees of internet usage, retail sales and online retail sales. However, the increasing adoption of mobile device and Internet will bring e-commerce as well as retail growth in Indonesia. The potential improvements of business infrastructures and regulations of Indonesia government, e-commerce as well as Omni-channel will change the retail industry in Indonesia into a new world.
Agusdin, Riza Prapascatama, e 黃銳兆. "Differences in Implementation and Implications of O2O (Online to Offline) Commerce in Indonesia and Other Countries". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/27786644399607986956.
Testo completo國立臺灣科技大學
資訊管理系
104
The purposes of this study are to investigate the differences in implementation of O2O business concept between Indonesia and other countries and to provide proper recommendations to help Indonesia’s O2O commerce better. The qualitative approach and a multiple-case studies method were utilized and used 75 of the O2O business concept cases from around the world and 10 of the O2O business concept cases from Indonesia. All cases were selected based on three determinants of the purchase at any time on ubiquinomics theory. Pattern matching technique of analysis was applied by combining some general analysis strategies such as the development of case description and rely on theoretical propositions. The findings of the study suggest that O2O business concepts in the purchase at any time on ubiquinomics theory are realtime service on the fraction time, gamification service on the prolong the stay time, and loyalty program service on the lock-in future users. Moreover, there is lack of O2O business concept implementation in Indonesia compared with cases from other countries. The results also suggest that Indonesia is quite familiar with O2O business concept, and there is high growth potential of O2O markets in Indonesia. The implication of this study is to be the foundation of O2O business concept implementation for O2O commerce in Indonesia and also for future studies in O2O commerce research area.
NickyPriambodo e 柯梅玉. "The Application of IPA to Evaluate Service Quality of Electronic Commerce: Indonesia E-retailers for Apparel". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/pmt8sg.
Testo completo國立成功大學
創意產業設計研究所
101
With the development of modern science and information technology (IT), the internet has brought a lot of new opportunities for Indonesia e-commerce particularly in the fashion area. E-commerce for fashion in Indonesia has begun and is developing rapidly, it has already become one of the most popular business conducted by Indonesia sellers. However, comparing with the developed countries, Indonesia e-commerce generally has a lower development level and is still at the initial stage, still exist many problems especially in the service area. Moreover, Indonesia’s e-commerce market is a drop in the ocean compared to total retail sales, at only 0.7% (USD0.9 billion) out of USD134 billion. This number is less than the number of internet users in Indonesia, which is 50 million people. On the other hand, as online retailing grows, service quality has been identified as a crucial factor to successfully and sustainably manage online shops. In respond to this matter there is a need to advance the quality of e-commerce services in Indonesia. This study adopts the methods of both qualitative (in-depth-interview) and quantitative (questionnaire), to expound the significance & analyze the current situation for Indonesia’s e-commerce and then evaluate service quality of Indonesia apparel e-retailers. The important findings of this study are as follow: 1) four strategies to deal with competition from Indonesia e-retailers’ perspectives were identified – reasonable pricing, promotion, service delivery and service attitude; 2) responsiveness and compensation factors were found as high priority for Indonesia e-retailers in order to improve their service quality; 3) privacy, contact (the availability of assistance through telephone or online representatives) and responsiveness were considered as the most important factor from e-shopper point of view. This study is one of the first attempts to use Importance Performance Analysis (IPA) to evaluate service quality of Indonesia e-retailers for apparel. The findings provide a holistic view and bridge the gap between service and performance.
Siswanto, Enrico, e 林永順. "Increasing the customer loyalty in e-commerce by using gamification strategy: case study for Indonesia customers". Thesis, 2015. http://ndltd.ncl.edu.tw/handle/8c4465.
Testo completo中國文化大學
全球商務碩士學位學程碩士班
103
E-commerce is still has potential market especially in Asia-Pacific. As the emerging market, Asia-Pacific is becoming the largest in E-commerce market because their large populations become first time online buyers. Indonesia took the second highest B2C E-commerce growth in the world. It caused a tough competition between local and international e-commerce companies and to keep customers loyalty become a challenge for the e-commerce industries in Indonesia. The purpose of this study is to find out the relation between application of gamification strategy and customer satisfaction and loyalty in e-commerce. There are 3 main variables in this study: innovation orientation (gamification), e-satisfaction, and e-loyalty. A Likert scale survey was conducted to internet users in Indonesia who bought something from internet. The results from this study indicate a positive relationship between innovation orientation (gamification) and e-satisfaction. There is also positive relationship between e-satisfaction and e-loyalty, innovation orientation and e-loyalty, and indirect effect between innovation orientation and e-loyalty through e-satisfaction. Finally, e-commerce companies can consider this strategy to increase their customer’s loyalty.
Amelina, Dinna, e 艾巔娜. "Investigating Effectiveness of Source Credibility Elements on Social Commerce Endorsement: The Case of Instagram in Indonesia". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/60766643024044013329.
Testo completo國立臺灣科技大學
資訊管理系
104
The rapid spread of social media has brought new ways for marketers to communicate and manage brands online. Celebrity endorsement has been a popular practice in social media, however, what contributes to its effectiveness hasn’t been fully understood. To address this issue, this study examines the effects of endorsement in social media towards brand attitude, merchandise attractiveness, and purchase intention based on the source credibility model and interaction effect. We propose source credibility elements: attractiveness, expertise, and trustworthiness, along with endorser’s interactivity to be positively related to consumer attitude. We tested these hypotheses by conducting online survey with 183 participants in Indonesia. This study demonstrated that brand attitude was influenced by endorser’s attractiveness and trustworthiness, meanwhile merchandise attractiveness was influenced by endorser’s expertise and trustworthiness. Both brand attitude and merchandise attractiveness were found to influence customer’s purchase intention.
Sutanto, Stephanie Devina, e 陳珍慧. "Internal and External Factors that Influence Generation Y's (Millennials) Buying Behavior toward E-Commerce In Indonesia". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/tjqj45.
Testo completo國立清華大學
國際專業管理碩士班
106
Electronic commerce is currently growing rapidly in Indonesia. Due to Indonesia huge population, its e-commerce also has always been a target for many businesses. Moreover almost half Indonesia’s populations are youth or what we called Millennials. This evidence stated that they are all technology savvy and will make e-commerce grow bigger. This thesis main objective is to understand more about the internal and external factors that influence Millennials’ purchasing decision toward e-commerce. This thesis uses a systematic review and synthesis literature on e-commerce, generation Y, personalities, social influences, and technology acceptance. The author suggests a research framework which focus on Generation Y’s personalities, social groups, social media, subjective norms, and technology of the ecommerce itself that may influence the buying behavior. A series of research propositions will be introduced to aid further research on generation Y's (Millennials) buying behavior toward e-commerce in Indonesia.
Putra, Aditya. "Factors influencing the adoption of M-commerce in Indonesia: a study of TAM and TPB integration model". Master's thesis, 2018. http://hdl.handle.net/10071/16124.
Testo completoA rápida transformação na tecnologia de telefones móveis/banda larga móvel e o aumento na cobertura de internet em redes sem fios, conduziu ao crescimento do comércio electrónico à escala mundial. Este fenómeno tem induzido um crescente interesse em plataformas de comércio móveis por parte de diversos sectores empresariais desejosos de entrar neste modelo de negócio. Assim, é importante saber como os consumidores se vão adaptar e adoptar estas tecnologias para expandir este mercado emergente, especialmente em mercados de elevado potencial e com elevado número de consumidores, como a Indonésia. Este estudo fornece diversas hipóteses de identificação dos factores que contribuem para influenciar as intenções de consumo e de comportamento dos consumidores utilizando sistemas de comércio electrónico, adaptando a integração do Modelo de Aceitação de Tecnologia e a Teoria do Comportamento Planeado à análise dos dados recolhidos. Os factores analisados neste estudo foram a atitude, a utilidade percepcionada, a percepção de facilidade de uso, normas subjectivas, o controle percebido do comportamento e a confiança dos consumidores. De acordo com os dados recolhidos a partir de 384 questionários on-line validados, os resultados demonstram que as intenções de comportamento dos consumidores são predominantemente afectadas pelas atitudes dos consumidores, seguidas de normas subjectivas e pelo controle percebido do comportamento. Não foi demonstrado qualquer efeito directo da utilidade percepcionada na intenção comportamental dos consumidores. Contudo, há um efeito indirecto via atitude do consumidor. A atitude to consumidor em si mesma é directamente influenciada pela percepção de utilidade e de confiança, e também por um efeito indirecto a partir da facilidade de utilização através da utilidade percepcionada. Desejavelmente esta tese poderá proporcionar ajuda aos negócios interessados em plataformas móveis de comércio, e estimular mais investigação para entender o comportamento dos consumidores indonésios neste tipo de negócios.
Ramdansyah, Agus David, e 藍丹夏. "Adoption Model of E-Commerce from Consumers and SMEs Perspectives in Developing Country Evidence – Case Study for Indonesia". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/me24ak.
Testo completo輔仁大學
商學研究所博士班
104
The number of Indonesia people using internet has increased due to advances in information technology, and the growth of electronic commerce (E-commerce) is increasingly growing. This is a huge potential market for businesses including for Small and Medium Enterprises (SMEs). However, there are only a few SMEs in Indonesia which have adopted E-commerce. In fact, they are one important part of the economy in Indonesia. On the other hand, technological advances have made the competition tougher for SMEs. To understand perspective of E-commerce from consumers and SMEs, this study aims: First, this research investigates factors that influence intention of Indonesia consumers to adopt E-commerce. In this study, additional variables such as trust, costs, social influences, various services, and control variables such as age, educational level, and gender of consumers become extensions of traditional model of technology acceptance (TAM) and the diffusion of innovation (DOI) models. Data is collected from 192 respondents and ANCOVA is employed to test the research model. The results show that trust, cost, social influence, and variety of services, perceived usefulness and trialability have significant influence to Indonesia consumers decisions to adopt E-commerce. Demographic profiles such as age, gender and education level have no significant influence to Indonesia consumers. Results from this study useful for online companies in formulating marketing strategy, especially for companies that will operate in Indonesian market, since Indonesia is a huge and growing market. Second, this research analyzes Indonesia consumers perception and expectation about quality of a localized website, AliexPress. This site did localization in Indonesia market in the early of 2015. To better understand the effectiveness of localization across countries, we utilize WebQual method (with dimensions Usability, Information, and Service Interaction) and Importance-Performance Analysis (IPA). A website is a means of providing information, promotion and communication to customers. Result is measured by performance (actual) level and importance (hope) level which shows that there is a gap as a whole for all dimensions of −0.92. The biggest gap is in Usability dimension, −1.27. Based on this study, AliexPress website has not been able to meet user expectations, especially related to those information and services contained on the website. Indicators that need more attention include providing believable information, timely information, relevant information, information at the right level of detail, feels of personal information secure, and feeling confident that goods/services deliver as promised. Hopefully this research would be a reference for AliexPress website management in improving service quality to face competition and answering the needs and expectations of user. Third, this research finds out what are the factors that support SMEs to adopt E-commerce and the effect of the adoption to SMEs’performance. This research discusses the adoption of E-commerce by Indonesia SMEs and performance improvement as the effect of the adoption. The problems in this research are elaborated into research questions, i.e. do compatibility, top management support, organizational readiness, perceived benefits and external drive have significant positive effect to E-commerce adoption? And does the adoption have significant positive effect to company’s performance? The purposes of this research are to analyze factors that support E-commerce adoption on Indonesia SMEs and to analyze whether the adoption improves the performance of the SMEs.
Anggani, Kelly Santoso, e 洪桂蓉. "A success story of an e-commerce startup: A case study of Tokopedia, the largest online marketplace in Indonesia". Thesis, 2019. http://ndltd.ncl.edu.tw/handle/2cvzq7.
Testo completo國立交通大學
企業管理碩士學程
107
E-commerce is one of the fastest growing sectors which started through disruption of the offline market in the developed countries, United States and Europe, through Amazon and China started through Alibaba when the rest of the developing countries are still missing out. In Indonesia, e-commerce started in early 2000s through several online forums connecting buyers and seller. However, it is not safe and secure, resulting in a lot of fraudulent transactions, creating lack of trust between buyers and sellers through the internet. In addition, the poor infrastructure and increasing traffic congestion makes it inconvenient for people to spend a lot of time and costs to receive a product or service. As Indonesia is one of the most populous country in the world, this provides a huge opportunity for e-commerce startups to enter this industry and creates a social impact using technology. Tokopedia is an e-commerce startup that provides an online marketplace for individual buyers and sellers to meet and attempts to solve the core problem of trust, security and convenience. Tokopedia started in 2009 by launching its website and subsequently created its mobile app in both Apple Store and Google Play. Tokopedia acts as an intermediary between buyers and sellers on information and money, and by partnering with logistics companies to ensure the safety delivery of goods. By utilizing the information technology, Tokopedia has not only disrupted the troublesome bargaining process in buying through offline market and the high security risks in buying through online forums but also creating opportunities for new entrepreneurs to start their own business with minimal costs. Through Tokopedia’s platform, any individual can sign up and easily buy and sell goods online. Throughout the years, Tokopedia has been increasing its partnerships which helps them in creating its own ecosystem such as mobile top-up, financial services, insurance, credit cards, loans, and ticketing. In 8 years of operation, Tokopedia managed to be one of Indonesia’s unicorn and is the largest online marketplace in Indonesia with 168 million monthly visits, 4 million merchants and millions of product variety and also has an area coverage of 93 percent throughout Indonesia. This paper will introduce Tokopedia and its milestone to achieve its current position. In addition, it will identify the key success factor of Tokopedia’s business model through a comprehensive literature study and secondary research.