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1

I.C.C. Business Ratio., a cura di. The hotel industry. 9a ed. Hampton: ICC Business Ratios, 1991.

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2

Ratios, ICC Business, a cura di. The hotel industry. 7a ed. Hampton: ICC Business Ratios, 1989.

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3

International, Horwath and Horwath, a cura di. Worldwide hotel industry. New York: Horwath & Horwath International, 1988.

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4

Ltd, Prospect Shop, a cura di. The hotel industry. Hampton: The Prospect Shop, 2000.

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5

Ratios, ICC Business, a cura di. The Hotel industry. Hampton: ICC Business Ratios, 1993.

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6

International, Horwath and Horwath, a cura di. Worldwide hotel industry. New York: Horwath and Horwath International, 1986.

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7

Group, ICC Information, a cura di. The Hotel industry. Hampton: ICC Information Group, 1995.

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8

Ltd, Prospect Shop, a cura di. The hotel industry. 2a ed. Hampton: Prospect Shop, 2001.

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9

Ratios, ICC Business, a cura di. The Hotel industry. 6a ed. London: ICC Business Ratios, 1988.

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10

Ltd, ICC Business Publications, a cura di. The Hotel industry. Hampton: ICC Business Publications, 1999.

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11

Group, ICC Information, a cura di. The Hotel industry. Hampton: ICC Information Group, 1994.

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12

Ltd, Prospect Shop, a cura di. The Hotel industry. 2a ed. Hampton: Prospect Shop, 2003.

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13

Ltd, ICC Business Publications, a cura di. The Hotel industry. Hampton: ICC Business Publications, 1997.

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14

Group, ICC Information, a cura di. The Hotel industry. Hampton: ICC Information Group, 1996.

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15

International, Horwath, a cura di. Worldwide hotel industry. New York: Horwath International, 1994.

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16

Publications, Key Note, a cura di. The hotel industry. 2a ed. Hampton: Key Note, 2005.

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17

International, Howarth. Worldwide hotel industry. New York: Howarth International, 1990.

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18

(Firm), Simpson Xavier Horwath. Irish hotel industry review. Dublin: Simpson Xavier Horwath, 1992.

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19

(Firm), Simpson Xavier Horwath. Irish hotel industry review. Dublin: Simpson Xavier Horwath, 1991.

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20

(Firm), Simpson Xavier Horwath. Irish hotel industry review. Dublin: Simpson Xavier Horwath, 1989.

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21

(Firm), Simpson Xavier Horwath. Irish hotel industry review. Dublin: Simpson Xavier Horwath, 1994.

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22

1934-, O'Connor John, Phipps Diana 1943- e Rogers Anthea, a cura di. The British hotel industry. London: Jordan, 1986.

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23

Consulting, BDO Hospitality, a cura di. United Kingdom hotel industry. London: BDO Hospitality Consulting, 1998.

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24

Consulting, BDO Hospitality. United Kingdom hotel industry. London: BDO Hospitality Consulting, 1997.

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25

Consulting, Horwath, a cura di. United Kingdom hotel industry. London: Horwath Consulting, 1990.

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26

International, Horwath, a cura di. Worldwide hotel industry study. New York: Horwath International, 1999.

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27

International, Horwath. Worldwide hotel industry study. New York: Horwath International, 2001.

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28

International, Horwath, a cura di. Worldwide hotel industry study. New York: Horwath International, 1998.

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29

Keith, Johnson, Harrison Linda e Jordan & Sons Limited., a cura di. The British hotel industry. Bristol: Jordon& Sons, 1990.

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30

Consulting, TRI Hospitality, a cura di. United Kingdom hotel industry. London: TRI Hospitality Consulting, 2005.

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31

Consulting, BDO Hospitality, a cura di. United Kingdom hotel industry. London: BDO Hospitality Consulting, 1995.

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32

Fedrizzi, Rick. Energy efficiency opportunities: The lodging industry. Annandale, VA: The Center for Energy and Climate Solutions, 2002.

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33

Ray, Pine, a cura di. Globalization strategy in the hotel industry. London: Routledge, 1995.

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34

Turkel, Stanley. Great American hoteliers: Pioneers of the hotel industry. Bloomington, IN: AuthorHouse, 2009.

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35

Turkel, Stanley. Great American hoteliers: Pioneers of the hotel industry. Bloomington, IN: AuthorHouse, 2009.

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36

Andersen, Arthur. The hotel industry benchmark survey. London: Arthur Andersen, 1999.

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37

Textile & laundry in hotel industry. New Delhi, India: Aman Publications, 2006.

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38

Consulting, PKF, a cura di. Trends in the hotel industry. San Francisco, Calif: PKF Consulting, 1996.

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39

Jordan & Sons Limited., a cura di. The British hotel industry 1988. Bristol: Jordan & Sons Ltd., 1988.

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40

Ageshkina, Nataliya. Fundamentals of the functioning of the hotel industry. ru: INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1072197.

Testo completo
Abstract (sommario):
In this textbook, the basic foundations of the functioning of the hotel industry are considered (the concept of the hotel industry, its subjects, objects and participants; trends in the development of the hotel industry and its relationship with the hospitality industry; the concept, forms of organization and conduct of hotel activities; the concept, signs and types of hotel services; the basics of legal regulation of hotel activities; classification, criteria of consumer the choice and organizational structure of accommodation facilities; the basis of the legal status of the subjects of the hotel industry and the specifics of their activities; aspects related to the staff of accommodation facilities and the requirements imposed on them). Special attention is paid to the study of the features of the provision of hotel services (contractual relations of accommodation facilities with tour operators; specifics of concluding and implementing a contract for the provision of hotel services; informing consumers of hotel services; nuances of the technological process of hotel services). Meets the requirements of the federal state educational standards of secondary vocational education of the latest generation. It is intended for study by students receiving secondary vocational education in the specialties 43.02.14 "Hotel business" and 43.02.10 "Tourism". It can be recommended for training in other specialties, within the framework of which the study of certain aspects in the field of the hospitality industry is provided, as well as to subjects whose activities are directly related to the organization and conduct of the hotel and tourism business.
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41

Mozhaeva, Nina, e Galina Rybachek. Hotel service. ru: INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/1041498.

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Abstract (sommario):
Address practical issues within professional modules: "Organization of services of reservation of hotel services", "Organization of activity of service reception and check out," and "the Organization of guest service in the process of living". In annexes 1-4 lists the requirements for hotels, hotel rooms for personnel and qualification requirements for workers in the tourism industry. Meets the requirements of Federal state educational standards of secondary professional education of the last generation. For students of educational institutions of secondary vocational education, students majoring in 43.02.11 "room service."
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42

Margaret, Lennox, a cura di. Hotel, hostel and hospital housekeeping. 5a ed. London: book power, 1988.

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43

Coltman, Michael M. Financial control for your hotel. New York: Van Nostrand Reinhold, 1992.

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44

Financial control for your hotel. New York: Van Nostrand Reinhold, 1992.

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45

Coltman, Michael M. Financial control for your hotel. Chichester: Wiley, 1992.

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46

Kayastha, Marendra. Employment in hotel industry of Nepal. Kathmandu: Centre for Economic Development and Administration, Tribhuvan University, Kirtipur, 1985.

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47

Shah, Naeem F. The UK hotel groups industry 2000. Huddersfield: HCRC, University of Huddersfield, 2000.

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48

Thompson, Katharine. Union organisation in the hotel industry. [s.l.]: typescript, 1988.

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49

International, Horwath, International Hotel Association e Smith Travel Research, a cura di. Gateway to the worldwide hotel industry. New York: Horwath International, 1995.

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50

(Firm), Arthur Andersen, a cura di. Arthur Andersen hotel industry benchmark survey. London: Arthur Andersen, 1997.

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