Libri sul tema "Customer services"
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Institute for Computer Capacity Management., a cura di. Managing customer service. Milpitas, CA (P.O. Box 361556, Milpitas 95035): Institute for Computer Capacity Management, 1989.
Cerca il testo completoGerson, Richard F. Beyond customer service: Keeping customers for life. Los Altos, Calif: Crisp Publications, 1992.
Cerca il testo completoSeldman, Marty. Customer tells: Delivering world-class customer service by reading your customers' signs and signals. New York: Kaplan Pub., 2007.
Cerca il testo completoDaffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree, 1999.
Cerca il testo completoUnited States. Western Area Power Administration. Energy Services. Energy Services customer sourcebook. [Golden, Colo.?]: Western Area Power Administration, 1993.
Cerca il testo completoNational Association of Home Builders (U.S.). Remodelors Council., a cura di. Customer service. Washington, D.C. (1090 Vermont Ave., NW, Washigton 10005): Home Builders Institute, 1993.
Cerca il testo completoSt, Clair Guy. Customer service in the information environment. London: Bowker-Saur, 1993.
Cerca il testo completoFickert, Reiner. Customer Costing. Bern: Haupt, 1998.
Cerca il testo completoHill, Curtis. Customer service DNA. Springville, Utah: Plain Sight Publishing, an imprint of Cedar Fort, Inc., 2015.
Cerca il testo completoMacNeill, Debra J. Customer service excellence. Burr Ridge, Ill: Business One Irwin/Mirror Press, 1994.
Cerca il testo completoCustoms, Bhutan Department of Revenue &. Draft customer service delivery standards: Public information services. Thimphu]: Department of Revenue and Customs, [Government of Bhutan], 2013.
Cerca il testo completoPeters, Glen. Benchmarking customer service. London: Pitman, 1994.
Cerca il testo completoLund, Keith. Customer care. A cura di Patterson Helen, McCullough Sheila e Association of Assistant Librarians. [Newcastle-under-Lyme]: AAL Publishing, 1994.
Cerca il testo completoKamin, Maxine. Customer Service Training. Burlington: Elsevier, 2005.
Cerca il testo completoUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. [Washington, D.C.?]: U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Cerca il testo completoUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. [Washington, D.C.?]: U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Cerca il testo completoUnited States. Bureau of Labor Statistics. Office of Administration. Customer service guide. [Washington, D.C.?]: U.S. Dept. of Labor, Bureau of Labor Statistics, Office of Administration, 2000.
Cerca il testo completoArdito, Stephanie C. Customer services and user training. Philadelphia, PA: National Federation of Abstracting and Information Services, 1991.
Cerca il testo completoField, Christopher. Customer loyalty in financial services. London: FT Financial Publishing, 1996.
Cerca il testo completoWellemin, John H. Successful customer care. Hauppauge, N.Y: Barron's Educational Series, 1997.
Cerca il testo completoHill, Curtis. Customer service DNA: Building blocks that drive customer loyalty. Springville, Utah: CFI, 2011.
Cerca il testo completoMauritius. Ministry of Civil Service Affairs and Administrative Reforms. Customer Charter. Port Louis, Mauritius: Ministry of Civil Service Affairs and Administrative Reforms, 2016.
Cerca il testo completoUnited States. General Services Administration. Office of Federal Supply and Services, a cura di. Customer service bureaus. Washington, DC: U.S. General Services Administration, Federal Supply and Services, 1985.
Cerca il testo completoLibrary, San Francisco Public. [Customer service plan]. [San Francisco, Calif: San Francisco Public Library, 1999.
Cerca il testo completoDesatnick, Robert L. Managing to keepthe customer: How to achieve and maintain superior customer service throughout the organization. San Francisco, Calif: Jossey-Bass, 1993.
Cerca il testo completoauthor, Newby Tony, a cura di. The customer service pocketbook. 3a ed. Alresford: Management Pocketbooks, 2013.
Cerca il testo completoKyambalesa, Henry. Essentials of customer service. Fremont, Calif: Jain Pub. Company, 2010.
Cerca il testo completoBailey, Keith. Customer service for dummies. New Delhi, India: Comdex, 1996.
Cerca il testo completoKyambalesa, Henry. Essentials of customer service. Fremont, Calif: Jain Pub. Company, 2010.
Cerca il testo completoTack, Alfred. Profitable customer care. Oxford: Butterworth-Heinemann, 1994.
Cerca il testo completoFord, Lisa. Exceptional Customer Service. Cincinnati: F+W Media, Inc., 2009.
Cerca il testo completoPalmer, Sally, e Carol Mayall. Customer Services. Financial Times Prentice Hall, 1993.
Cerca il testo completoOnce a customer always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree Press, 1996.
Cerca il testo completoOnce a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3a ed. Oak Tree Press (Ireland), 2001.
Cerca il testo completoWiersema, Fred. Customer Service. HarperCollins Publishers, 2000.
Cerca il testo completoCustomer Service. Prentice Hall PTR, 2012.
Cerca il testo completoTzempelikos, Nektarios, e Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.
Cerca il testo completoTzempelikos e Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.
Cerca il testo completoSeldman, Marty, John Futterknecht e Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.
Cerca il testo completoSeldman, Marty, John Futterknecht e Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.
Cerca il testo completoOFFER. Report on customer services. Office of Electricity Regulation, 1995.
Cerca il testo completoBalachandran, S. Customer-driven services management. Response Books, 1999.
Cerca il testo completoBalachandran, S. Customer-driven services management. Response Books, 1999.
Cerca il testo completoHughes. Managing Operations - Customer Services. McGraw-Hill Education, 1995.
Cerca il testo completoCustomer-driven services management. 2a ed. New Delhi: Response Books, 2004.
Cerca il testo completoThomas, Marian, e Inc National Press Publications. Customer Service : The Key to Winning Lifetime Customers. National Press Publications, 1989.
Cerca il testo completoRelations de service, marchés de services. [Paris]: CNRS éditions, 1994.
Cerca il testo completo(Narrator), William Uttal, a cura di. Total Customer Service. HarperAudio, 1990.
Cerca il testo completoDavidow, William H. Total Customer Service. Harpercollins, 1990.
Cerca il testo completoKatz, Bernard. How to Turn Customer Service into Customer Sales. Jaico Publishing House, 2005.
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