Libri sul tema "Customer relations"
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Farkas, Victoria J. Customer relations. Hauppauge, NY: Nova Science Publishers, 2010.
Cerca il testo completoForde, John E. Customer relations & rapport. Mason, OH: South-Western Thompson Learning, 2002.
Cerca il testo completoDaffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree, 1999.
Cerca il testo completoDaffy, Chris. Once a customer always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree Press, 1996.
Cerca il testo completoKeegan, Richard. How to improve customer relations. [Eau Claire, Wis.] (P.O. Box 1208, Eau Claire 54701): Professional Education Systems, 1985.
Cerca il testo completoCarol, Smith. Customer relations handbook for builders. Washington, D.C: Home Builder Press, 1998.
Cerca il testo completoHyken, Shep. The cult of the customer: Create an amazing customer experience that turns satisfied customers into customer evangelists. Hoboken, N.J: Wiley, 2009.
Cerca il testo completoSmith, Shaun. Managing the customer experience: Turning customers into advocates. London: Financial Times Prentice Hall, 2002.
Cerca il testo completoDoris, Humphrey. Customer service. 2a ed. Australia: South-Western Cengage Learning, 2011.
Cerca il testo completoLund, Keith. Customer care. A cura di Patterson Helen, McCullough Sheila e Association of Assistant Librarians. [Newcastle-under-Lyme]: AAL Publishing, 1994.
Cerca il testo completoPeelen, Ed. Customer relationship management. 3a ed. Amsterdam: Pearson Education, 2009.
Cerca il testo completoAnderson, Kristin. Customer relationship management. New York: McGraw-Hill, 2002.
Cerca il testo completoGerson, Richard F. Beyond customer service: Keeping customers for life. Los Altos, Calif: Crisp Publications, 1992.
Cerca il testo completoCartwright, Roger. Customer Relationships. New York: John Wiley & Sons, Ltd., 2003.
Cerca il testo completoRoberts-Phelps, Graham. Customer Relationship Management. London: Thorogood, 2004.
Cerca il testo completoLowenstein, Michael W. Customer retention: An integrated process for keeping your best customers. Milwaukee, Wis: ASQC Quality Press, 1995.
Cerca il testo completoGoldstein, Sheldon D. Superior customer satisfaction and loyalty: Engaging customers to drive performance. Milwaukee, Wis: ASQ Quality Press, 2009.
Cerca il testo completoBijapurkar, Rama. Customer in the boardroom?: Crafting customer based business strategy. New Delhi: Response Books, 2011.
Cerca il testo completoBliss, Jeanne. Chief Customer Officer. New York: John Wiley & Sons, Ltd., 2006.
Cerca il testo completoGlanz, Barbara A. Building customer loyalty: How you can help keep customers returning. Burr Ridge, Ill: Irwin Professional Pub./Mirror Press, 1994.
Cerca il testo completoLucas, Robert W. Please every customer: Delivering stellar customer service across cultures. New York: McGraw-Hill, 2011.
Cerca il testo completoFarkas, Victoria J. Customer Relations. Nova Science Publishers, Incorporated, 2021.
Cerca il testo completoCustomer Relations. 5a ed. Lebhar-Friedman Books, 1999.
Cerca il testo completoReview, Harvard Bus. Customer Relations (90063). McGraw-Hill, 1990.
Cerca il testo completoCorporation, National Learning. Manager, Customer Relations. National, 2016.
Cerca il testo completoCartwright, Roger I. Mastering Customer Relations. Palgrave Macmillan, 2000.
Cerca il testo completoCCI. Au: Customer Relations. Pearson Education, Limited, 2007.
Cerca il testo completoPollard, Arthur, e M. Green. Managing Customer and Client Relations (B656 Managing Customer & Client Relations). Open University Worldwide, 2001.
Cerca il testo completoDEH customer relations handbook. [Fort Belvoir, Va.?]: US Army Corps of Engineers, Facilities Engineering Support Agency, 1986.
Cerca il testo completoDavis, Edwin G. Customer Relations for Technicians. McGraw-Hill Companies, 1991.
Cerca il testo completoDavis, Edwin G. Customer Relations for Careers. Career Education, 1991.
Cerca il testo completoDavis, Edwin G. Customer Relations for Careers. Career Education, 1991.
Cerca il testo completoal, et, e B. Kelly. Managing Customer and Client Relations: Book Seven: Planning to Please Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Cerca il testo completoChernatony, L. De. Managing Customer and Client Relations: Book Four: Communicating with Your Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Cerca il testo completoPoxon, J. E. Managing Customer and Client Relations: Book Two: The Customer View (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Cerca il testo completoTzempelikos, Nektarios, e Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.
Cerca il testo completoTzempelikos e Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.
Cerca il testo completoDaffy, Chris. Once a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3a ed. Oak Tree Press (Ireland), 2001.
Cerca il testo completoHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Sound Wisdom, 2020.
Cerca il testo completoHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Wiley & Sons, Incorporated, John, 2009.
Cerca il testo completoFisk, Peter. Customer Genius. John Wiley & Sons, 2008.
Cerca il testo completoPurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Cerca il testo completoPurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Cerca il testo completoSachs, Justin. Customer Loyalty. Authors Place Press, 2013.
Cerca il testo completoNtu. Nottingham Trent University S9 Customer Relations Management Pack: NTU S9 Customer Relations Man Pack. Financial Times Prentice Hall (a Pearson Education company), 2000.
Cerca il testo completoJeppesen, Lynda. Lip Service vs. Customer Service: Making Customer Cents from Customer Sense. Kendall/Hunt Publishing Company, 1996.
Cerca il testo completoCustomer Obsession. New York: McGraw-Hill, 2008.
Cerca il testo completoBell, Chip R. Customer Love. Executive Excellence Publishing, 2000.
Cerca il testo completoFisk, Peter. Customer Genius. Wiley & Sons, Incorporated, John, 2011.
Cerca il testo completoFisk, Peter. Customer Genius. Wiley & Sons, Incorporated, John, 2009.
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