Tesi sul tema "And Trust Company"
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Acosta, Antognoni Hedy. "Trust your company: A multimethod approach based on the Hero model". Doctoral thesis, Universitat Jaume I, 2017. http://hdl.handle.net/10803/404719.
Testo completoEsta tesis tuvo el objetivo de evaluar el rol de la confianza organizacional basándonos en el Modelo HERO (Salanova, Llorens, Cifre, & Martínez, 2012) a través de una aproximación multimetodo. Siete estudios empíricos confirman el rol mediador de la confianza organizacional, como mecanismo subyacente, entre los recursos y prácticas implementadas y los resultados organizacionales. Estos estudios (uno cualitativos y seis cuantitativos cross-sectional y longitudinal) se han realizado usando diferentes muestras y fuentes de información, así como análisis SEM, HLM y longitudinal. La tesis contribuye a entender en profundidad cuáles son los antecedentes y consecuencias relacionas a las dimensiones de la confianza organizacional. Esta información es un importante recurso para los Gerentes o Gestores de Recursos Humanos para tomar decisiones y desarrollar confianza en sus organizaciones debido a que es una ventaja competitiva en las organizaciones actuales que quieren ser HEROs
Wadström, Paula. "Trusten - skattesubjekt i Sverige? : The Trust - recognizable for Tax Purposes?" Thesis, Linköping University, Department of Management and Economics, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-3440.
Testo completoI uppsatsen utreds om det utländska institutet trust kan vara ett skattesubjekt inom den svenska skatterätten. I sitt eget hemland är truster ofta inte att betrakta som ett eget skattesubjekt utan där behandlas trusters förvaltare som dess ägare och därmed även som skattesubjekt vid beskattning av trustinkomst, förmögenhet m.m.
När truster figurerat i svenska rättsfall har ofta trusten, utan närmare motivering, liknats vid en stiftelse. Regeringsrätten har ansett en utländsk stiftelse vara en utländsk juridisk person och en i Sverige begränsat skattskyldig person. Kan även trusten vara ett skattesubjekt? Genom att undersöka det civilrättsliga stiftelsebegreppet har upptäckts att stiftelsebegreppet är långt ifrån enhetligt. Vid en genomgång av stiftelsebeskattningspraxis framkommer att stiftelsebeskattning har tillgripits även på förordnanden som inte är stiftelser i strikt mening och att hänsyn måste tas till hur en rättsfigur ser ut och inte hur den benämns. En diskussion förs även kring ur vilken rättsordnings perspektiv som trusten skall granskas.
This essay deals with the question whether a trust can be recognizable for tax purposes in Sweden. In its home state it is often the trustee, and not the trust itself, who is regarded as the owner of the fund and therefore also liable to income tax etc.
Trusts have often, and without any explanation, been compared to a foundation when it has appeared in Swedish legal cases. The Swedish Supreme Administrative Court has considered a foreign foundation to be recognizable to tax in Sweden. Could that be indicating that also a trust could be recognizable? By examining the concept of foundation it is found that it is far from being uniform. Going through case law regarding foundations and tax one can see that in the assessing of taxes no strict line has been upheld for what is a foundation and what is not. One has to take more into consideration than just the name of a legal figure. The question from what legal system a foreign legal figure, such as the trust, is to be viewed is also brought up to discussion.
Beccu, Gabriele. "Positive effects of strategic corporate social responsibility". Master's thesis, NSBE - UNL, 2012. http://hdl.handle.net/10362/9591.
Testo completoIn recent years scholars have been developing various theoretical models to measure the effects of corporate social responsibility activities on customer perceptions and on customer-company identification. While significant advances have been made in demonstrating the positive effects of CSR initiatives, little research has been focused on how a structured approach to CSR affects these variables. This study aims to demonstrate the major positive effects of a strategic approach to CSR in comparison to a philanthropic approach, and to provide managers with useful advices for the creation of shared value for the society.
Mouton, Christoffel Albertyn. "Die invloed van leierskapsvertroue op 'n landboubesigheid / Mouton C.A". Thesis, North-West University, 2011. http://hdl.handle.net/10394/7293.
Testo completoThesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.
Florén, Jonas, e Marcus Kian Rousta. "Fostering Innovation and Trust when Contracting Service Suppliers : A Case Study at a Retail Company". Thesis, KTH, Industriell produktion, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-233235.
Testo completoVarutillverkande företag och återförsäljare förlitar sig ofta på tredjepartsföretag för att utföralogistiska aktiviteter för att fokusera på, och utveckla kärnkompetenser. Outsourcing ärassocierat med flera fördelar såsom minskade kostnader och ökad flexibilitet men detinnefattar också risker. Leverantörer som inte lyssnar på beställaren och som bara agerarutifrån sina egna intressen är problem som kan uppstå. Samtidigt ändras befintliga marknaderi och med digitaliseringen och företag måste agera snabbt för att minska kunskapsgapet somuppstår på grund av digitaliseringen. Företag väljer därför att outsourca IT av sammaanledning som de outsourcar logistik. I denna rapport jämförs outsourcing av logistik och ITför att dra paralleller och identifiera skillnader, för att skapa medvetenhet om vilka risker somkan uppstå. En litteraturstudie kring tredjepartslogistik (third party logistics, 3PL), IToutsourcing, (utläggning av IT verksamhet på entreprenad) och styrningsmekanismer(governance mechanisms) har utförts. Vidare gjordes en fallstudie på ett europeisktvarutillverkande företag, hädanefter kallat Alpha. Hos Alpha undersökte vi hur deras ITavdelningkan arbeta med deras leverantörer, application management service (AMS)providers, för att främja innovation och tillit. Vi diskuterar även hur Alpha kan jobba medstyrmedel för att driva verksamheten på ett resurseffektivt sätt. Fallstudien utfördes genomtvå rundor av intervjuer med anställda på Alpha.Resultatet visar att det finns flera likheter mellan att outsourca logistik och IT. Resultatet kananvändas till att skapa medvetenhet om vilka risker som kan uppstå när man outsourcar IT.Skillnaden var den språk- och kulturbarriär som uppstår när man outsourcar IT till företagsom ofta är baserade utomlands, något som forskningen kring tredjepartslogistik ej berör.Vi presenterar även sex förbättringsförslag för Alpha som kan utgöra grunden för framtidaanalys.De sex förbättringsförslagen är:● Utarbeta en resplan för anställda på Alpha för att besöka AMS leverantörer fysiskt● Introducera en innovationsfond tillsammans med leverantörer där en procentuell andelav kontraktets kostnad går till fonden för att främja innovativt arbete.● Införa performance based contracting med AMS-leverantörer● Utföra en granskning av hur Alpha arbetar med mätetal (KPI)● Etablera en ny best practice vid samarbete med AMS leverantörer● Utreda AMS leverantörernas roll i utvecklandet av nya IT tjänster
Hafeez, Malik Muhammad. "The role of institutional shareholders in the UK approach to corporate governance : the possible contribution of duties under Company law and Trust law". Thesis, University of Aberdeen, 2011. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=167710.
Testo completoHogan, Stephen P. "Creating parental trust in children's toy brands : the antecedents and dimensions of trustworthy behaviour of toy companies". Thesis, Brunel University, 2006. http://bura.brunel.ac.uk/handle/2438/5332.
Testo completoGamhed, Martin, e Karin Lönroth. "An Internal View of a Company´s Marketing and Relationships : - How to use marketing internally to strengthen relationships". Thesis, Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-15676.
Testo completoShih, Yu Wei, e Anika Koch. "Psychological Safety for Organizational Cultural Change : An exploratory study in a Swedish multinational chemical engineering company". Thesis, Malmö universitet, Fakulteten för kultur och samhälle (KS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-37520.
Testo completoLarsson, Linda. "Användning av svenska stiftelser i fåmansföretagskonstruktioner". Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Redovisning och Rättsvetenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18809.
Testo completoThe purpose of this bachelor thesis is to analyze if the regulations regarding closely held companies serve their purpose in company structures with Swedish trusts. The regulations regarding closely held companies as well as a founder’s possibility to control a trust are cen-tral in this thesis. In addition the thesis deals with the tax consequences which follow a company structure with Swedish trusts. The purpose of the regulations regarding closely held companies is to prevent income de-riving from work efforts to be converted into capital income. The outsider rule is an ex-emption rule in the regulations regarding closely held companies and is applicable if an out-sider, direct or indirectly, owns a significant share in a company or direct or indirectly has the right to dividends. Shareholders in such companies can be taxed solely for capital in-come. According to previous regulations the outsider rule was applicable when a company was owned indirectly. This is no longer the case, however there are no current regulations covering the situation when a company is indirectly controlled through a Swedish trust. The author comes to the conclusion that although a founder has some possibilities to con-trol a trust, a closely held company can normally not be indirectly owned through a trust. Instead, the outsider rule is applicable when a trust owns a significant share of a company. An active shareholder in a closely held company who sells his shares to a trust will be taxed for salary income for the payments received from the trust. Income that derives from work efforts will therefore not be converted into capital income. However, a shareholder can gain tax advantages due to the outsider rule, by founding a Swedish trust and selling a sig-nificant amount of the shares, even though the trust in that situation has the right to an amount of dividends corresponding to its shares.
Saindrenan, Céline. "Kartläggning av kompetensutvecklingskultur ur ett medarbetarperspektiv : En kvantitativ studie om hur personer som arbetar med kompetensutveckling upplever sin egen kompetensutveckling". Thesis, Uppsala universitet, Institutionen för pedagogik, didaktik och utbildningsstudier, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-277240.
Testo completoBoshoff, Septimus Jakobus. "Minimising taxes for South African companies investing into Africa using Mauritius as gateway". Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/26403.
Testo completoDissertation (MCom)--University of Pretoria, 2012.
Taxation
unrestricted
Nystrand, Hannah. "Lost in Guanxi : How a Western company should use Relationship Marketing and/or Guanxi in China". Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19732.
Testo completoMa-Tay, Alfonso, e Lorenzo Fascina. "Relational Governance Mechanisms and their effect on Contractual Completeness : A case study within a top European company in the Oil & Gas Industry". Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-39364.
Testo completoStafford, Rowan Bell. "A legal-comparative study of the interpretation and application of the doctrines of the sham and the alter-ego in the context of South African trust law: the dangers of translocating company law principles into trust law". Thesis, Rhodes University, 2011. http://hdl.handle.net/10962/d1003210.
Testo completoMunneke, Antoon Frans, e Manuel Cornu. "The influence of the age difference on trust between young managers and older subordinates : A qualitative study among employees of a Dutch multinational production company". Thesis, Umeå universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-140382.
Testo completoFourie, Michiel Philippus Willem. "Attracting investment into South African property investment vehicles : evaluating tax". Diss., University of Pretoria, 2010. http://hdl.handle.net/2263/24354.
Testo completoDissertation (MCom)--University of Pretoria, 2010.
Taxation
unrestricted
Rangiaho, Melina. "Senior management's influence on the contextual components of an organisation that affect creativity : a case study of a New Zealand manufacturing company". Diss., Lincoln University, 2007. http://hdl.handle.net/10182/351.
Testo completoHanell, Malin, e Ugné Wistedt. "Från leverans av paket till kundlojalitet : En kvantitativ studie om vilka leveransdimensioner som i förhållande till förtroende påverkar kundlojaliteten inom e-handeln". Thesis, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-54492.
Testo completoResearch question: Which of the delivery dimensions affect customer loyalty to an online company? Purpose: The purpose of the study is to examine which delivery dimensions affect customer loyalty to an online company from a consumer perspective. This study aims to study which delivery dimensions in relation to trust affect customer loyalty in e-commerce. Method: A quantitative research strategy with a deductive approach through a survey with questions from previous research has been executed when collecting primary data. A theoretical model with associated hypotheses was designed based on the study's theoretical frame. The total sample included 255 respondents of which 14 were not included. The results were analyzed through correlation and multivariate regression analysis in IBM SPSS-Statistics. Conclusion: The study showed that all delivery dimensions had a significant relationship with customer loyalty and trust based on the correlation analysis. The regression analysis showed an indication of a causal relationship between delivery reliability and customer loyalty in relation to trust. Indication of causality was also presented between green delivery and customer loyalty in relation to trust. Trust was shown to be crucial for customer loyalty to an online company in a context of delivery dimensions. Thus, the results of the study showed that the delivery dimensions that affect customer loyalty to an online company are delivery reliability and green delivery.
Nouri, Divina. "Boat insurance from the customer’s perspective : - A study on what aspects private policyholders value most in Swedish insurance companies". Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-45500.
Testo completoHudson, Alastair. "Financial derivatives, restitution and trusts". Thesis, University of London, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.300585.
Testo completoXu, Yi-Rui, e 許益瑞. "The Research to Future Development of Trust Product and Trust Investment Company". Thesis, 1994. http://ndltd.ncl.edu.tw/handle/13800105795564723002.
Testo completoSheu, Yih Ruey, e 許益瑞. "The Research to Future Development of Trust Product and Trust Investment Company". Thesis, 1994. http://ndltd.ncl.edu.tw/handle/62474365908124790652.
Testo completoChiu, Yi-Jung, e 邱薏蓉. "The Study of Strategic management for Securities Investment Trust Company under Financial Holding in Taiwan : A Case Study of T Securities Investment Trust Company". Thesis, 2016. http://ndltd.ncl.edu.tw/handle/r66t6a.
Testo completo淡江大學
管理科學學系企業經營碩士在職專班
104
The government of Republic of China deregulate SITEs(Securities Investment Trust Enterprises) industry and the first investment trust company was established in 1983 and expanded rapidly to 38 firms in 33 years. However the SITEs industry stands on the edge of a number of fundamental shifts that will shape the future of the industry. SITEs industry is along with the situation of limited and overlapping market, most of mutual fund products are similar. Therefore, the firms are facing severe competition in nowadays. This thesis use Porter five forces analysis, SWOT analysis mechanisms to discovery the SITEs industry and T securities investment company, especially the firms belong to financial holding group, that how to use the competitive advantage in a tough environment to face challenges, and utilize niche market to develop business strategy.
chen, Kohung, e 陳科宏. "An Empirical Study on the Difference in Operating Efficiency and Profitability between Investment Trust Company under Financial and Non-Financial Holding Investment Trust Company". Thesis, 2006. http://ndltd.ncl.edu.tw/handle/35403498113232530752.
Testo completo實踐大學
企業管理研究所
94
Abstract It has been five years since the establishment of financial holding companies in Taiwan. Over the course of the past few years, there have been a number of major changes in the world financial markets. In Taiwan, we saw the collapse of United Securities Investment Trust Corp. in 2004 and the issues surrounding linked debts in 2005. As a member in the domestic financial market, I have rarely seen any article analyzing the fourteen financial holding companies in Taiwan over the past five years. Therefore, the purpose o this article is to explore whether there are differences between investment trust companies under and not under the financial holding companies in terms of their operating performance. This research applied SAS 9.0 for Windows version program to analyze the data, i.e. the 15 major financial ratios taken from annual reports of the investment trust companies. According to the multivariable statistical analysis by Chou Wen-hsien (2002), there are principal component analysis, path analysis and multivariable analysis, in order. Below are the three purposes of this cross-section performance analysis of the annual reports of Taiwanese investment trust companies in 2005. 1) To explore the financial dimensions that affect the operating performance of investment trust companies in order to map out a reference for the industry. 2) To examine the correlation between financial dimensions and profitability using path analysis. 3) To discuss the differences of the investment trusts under and not under financial holding umbrellas. The research findings are as following: 1. The five dimensions under the principal component analysis are all significant and sufficient to explain. 2. The size of assets under management directly affects profitability through asset management effectiveness and boasts the biggest impact. The path coefficient is as high as 0.29155. In management, this means that given a sufficient size of asset under management, the enhancement of asset management ability increases profits. 3. Secondly, the size of asset under management directly affects profitability, as evidenced by a path coefficient of 0.27253, the second highest degree of affects. In management, this means that asset management size directs impacts profitability. The bigger the size, the great the opportunity to enhance profitability. 4. The size of asset under management directly affects profitability via cash flow dimensions, with a path coefficient of 0.20669. 5. The size of asset under management affects profitability through two layers of direct relationships, i.e. asset management effectiveness and debt paying ability, with a path coefficient of - 0.121291. This means that investment trust companies can significant improve operating performance via the expansion of asset under management, superior asset management abilities and sufficient liquidity to pay debts. 6. To summarize the above finding from the path analysis, the total effect of asset size under management and all the financial dimensions to profitability is 0.649479. 7. In terms of financial performance, the empirical study finds that the investment trust companies under the umbrella of financial holding companies are significantly different from those not under such an umbrella in debt paying abilities.
Pi-Fang, Hsieh, e 謝碧芳. "The study for strategies of C Securities Investment Trust Company". Thesis, 2002. http://ndltd.ncl.edu.tw/handle/77324353377634851974.
Testo completo國立政治大學
經營管理碩士學程
90
Summary This research paper is based on a case study, which is in compliance with Dr. Wu Se Hwa’s theory in his book called “The Nine Theories with the Strategy” to discuss the C Securities Investment Trust Company’s (Company C) change in business scope, core resources and relationship network strategies, and the coordination between them; finally, the progression of the dynamic competence frontier. The Taiwan Government officially announced the “Rules Governing Securities Investment Trust Enterprises” in 1983, and it opened up the setup of the Securities Investment Trust Company in Taiwan. The Company C was founded 10 years ago with over 11 billion total assets under its management, is now considered at the 4th place among all the SITEs. The 10 years operating experiences of the Company C has undergone 2 major turning points in 1996 and 2000, respectively. For the convenience of conducting this case study, this research paper will base one the developments of this 2 turning points as the studying period. The findings are as following: 1. The full domestic mutual fund product lines and innovation of launching specific equity funds are the key to enlarge the business scope. 2. The company is also devoted to increase customers’ investment return, aggressively eliminating the investment and trading risk from the investment portfolio. Eventually, these practices become the core resources of the company. 3. With its parent company’s resources and the expansion of channel sales, Company C aggressively strengthens its business relationship network. 4. Based on the strength of its accumulating core resources, Company C has developed full mutual fund product lines and built its business relationship network. 5. Company C also tried to launching new funds and establish northern, central, and southern branches in order to provide beneficiaries with more values of it’s products. Also, the accumulated core resources could provide the beneficiaries with more efficient services. With these two qualities complementing each other, Company C could strengthen its capacity and improve its fund’s ranking ultimately. 6. The increasement of asset under management and beneficiaries depends on the entire sales system. Also, the completeness of a network relationship is to continuously increase the total assets. Suggestions: 1. Using the resource from Parents Company in order to bring out diversification onshore overseas mutual fund products. 2. The continuous improvement of fund performance of a mutual fund company will last longer and would also enhance long-term core competence. 3. Improvement on the equity funds selling ability and increasing both equity and bond funds sales are the causes to the ideal assets management.
Lang, Chen-Yu, e 陳玉朗. "The Competitive Strategies for Developing Trust Transaction in National Bank- Case Study of a National Bank (trust company)". Thesis, 2009. http://ndltd.ncl.edu.tw/handle/53967050741031964810.
Testo completo輔仁大學
管理學研究所
97
Over the past decade, due to a swift economy grow, the national average household income and accumulated personal wealth in Taiwan have increased exponentially. In addition, the availability of assortments of capital assets in the market and the relationship between capital asset has added its complexity. As a result, the demand for trust investment, capital assets management, and related services has since skyrocketed similar to that of developed countries such the U.S., Japan and other European countries. In addition to the new market demand, the establishment of legal framework also contributed to the rapid expansion and prosperity of the trust fund investment services provide by banking industry. Specifically, the trust laws were passed and took effect in 1996, its administrative regulations and procedures were finalized in 2000 and supplemental tax laws were subsequently announced. As a result, the trust investment services and personal financial management service have become one of the leading forecast indicators for future major business opportunity. Facing the versatile financial market and the changes of government regulations, how the banking industry should do to stand out in the trust investment service sector and how to develop a strategy in this ever-competitive market has become the most important challenge. Through articles reviews, supplemental data collections and interviews, this study utilized qualitative approach to analyze actual data from banking industry and has concluded that the following three factors affect the trust investment service market: 1. Extremely competitive environment 2. The trust investment service is easily copied; consequently, it reduces the profit margin 3. The threat from other professional’s services and alternative solutions This study concludes that having solutions for the above three factors would ensure the competitive edge. Accordingly, this study suggests that the following areas should be focused on in making a decision in this versatile market to ensure a success. 1. Increase the effectiveness and efficiency of the technology information system 2. Expand the assortment of services 3. Develop marketing strategy that targeting on meeting customer’s need 4. Value the strategic management of human resource.
Lu, Hsin-yi, e 盧欣怡. "A Case study on Bussiness Strategy of Securities Investment Trust Company". Thesis, 2012. http://ndltd.ncl.edu.tw/handle/6684mj.
Testo completo國立臺灣科技大學
財務金融研究所
100
The government of Republic of China planned to deregulate SITEs (Securities Investment Trust Enterprises) industry since 1983 to stabilize as well as to internationalize Taiwan financial market. The development over the last 25 years of this financial market has expanded from 4 firms in the beginning to nearly 40 firms at present time. Because of the regulatory restrictions, firms in this industry provide similar products and services, along with the situation of limited and overlapping market, firms are facing severe competition in nowadays. Therefore the utilization of business strategy to upgrade firm’s competitive advantage in a tough environment is the utmost issue for the top management. The purpose of this research is to analyze the Company’s management strategies using SWOT analysis mechanisms. That is, to conduct an in-depth analysis on how the Company establishes its core value, as well as developing strategic plans and implementing relevant actions in order to react to this fast changing business environment. With the clearly identified core value, the Company builds up its long-term competitive advantages to aggressively responding to the business environment and customers’ requests. The business management logic of the Company can be used as reference by other domestic securities investment trust companies.
YING-CHIEH, HUANG, e 黃英杰. "The Feasibility of Private Hedge Funds for Investment Trust Company in Taiwan". Thesis, 2007. http://ndltd.ncl.edu.tw/handle/63190972456973554169.
Testo completo輔仁大學
科技管理學程碩士在職專班
96
The milestone of capital management has come since law of investment trust and consulting had been established in 1st November 2004. More and more new business has been opened up, such as alliance with different industry, private equity fund, overseas fund and etc. Hedge fund, one type of private equity fund, also gained developing opportunity. The purpose of this analysis is to discuses the influence of developing hedge fund in Taiwan, feasibility of developing hedge fund in Taiwan and related issues. First of all, in order to understand current situation of developing hedge fund in Taiwan, this analysis would study essence of hedge fund, managing model in different country, as well as background factor of developing other fund in Taiwan. Moreover, how investing strategy of hedge fund influence use and limitation of financial market in Taiwan would be discussed. The finding of this analysis shows investment trust industry in Taiwan has maturity feasibility of developing private equity hedge fund. But limitation from regulation and government managing policy has taken the critical role that affects development of hedge fund in Taiwan. Finally this analysis would provide several suggestions.
Monchambert, Charles Rene Jean, e 孟查理. "How can behavioral integrity increase the performance of a company through trust?" Thesis, 2015. http://ndltd.ncl.edu.tw/handle/13226417269278933804.
Testo completo國立中山大學
國際經營管理碩士學程
103
This thesis’ purpose is to bring new elements to how, through management bias such as integrity and trust, we can increase employees’ performance in a company. This subject has been picked by personal interest but also to try to expand the existing academic literature about it. Among the hypotheses we will emit, we will give management leads to enhance individual performance in a company. After developing, in our first part, the different concepts attached to this subject (divided into 5 chapters), we will elaborate our hypotheses from this theoretical framework. Then, in our second part, our empirical framework, we will prove or reject these hypotheses. To do so, we will analyze our respondents’ answers to our interview guide, administrated in one to one interviews. In this thesis, as we will see further, the two hypotheses we will test will be “lack of trust towards manager is due to lack of communication” and “competitive environment leads to decrease of interest for trust”. These hypotheses are tied to our core question, how behavioral integrity, through trust, can increase company’s performance. Because this topic is really wide, we had to focus on these two specific aspects of our subject, with a peculiar attention to the “how”, as we will see in the empirical framework. The results we obtained were not exactly those we were expecting. We hope that researchers and managers will find an interest in our work, seen that we tried to confront concepts that might seem to be opposite, such as trust in a competitive environment. We wish you a good reading.
Yun-YenLu e 呂昀諺. "Analyzing the effect of Social Responsibility Significance on Bad-image Company Trust". Thesis, 2017. http://ndltd.ncl.edu.tw/handle/e4427g.
Testo completo國立成功大學
企業管理學系
105
Many previous studies on corporate social responsibility show that firms should choose social responsibility that is highly relevant to their careers and that consumers will have a more positive response. But there are also negative image for the enterprise research shows that negative companies must be selected social responsibility which is lowly relevant to their careers, and two of them have contradictory; and the past on the implementation of negative corporate social responsibility research is relatively less than the research on normal company. The research on the impact of the social interests of corporate social responsibility on corporate trust is discussed and analyzed. Using the experimental design method to establish two scenarios to obtain information. And choose the spirits brand as the representative of the negative business. Among the research structures, the independent variables are the social benefits, and the variables are the company trust, and the attribution theory is included as the mediator variable. The degree of the involvement of the consumers is related to the moderator variables. The data analysis shows that the social responsibility of social significance has a significant impact on the company trust, and found that consumers in good faith in which the impact of the intermediary effect, and consumer image improvement is not, nor found that consumers The degree of adjustment has the effect. Therefore, the results of this study deduced that the social interests of the social interests of the significant and corporate trust has a close relationship, and consumer motivation to the enterprise, will be in good faith as a sincere attribution, and will not have the image Improve the motive and produce the idea of distrust And then have an impact on corporate trust. Said that when negative corporate social responsibility to implement social responsibility must carefully consider the social benefits of social significance and whether to give consumers a sincere feeling, otherwise it may lead to doubt for the company's trust, contrary to the original business to achieve the results.
Huang, Pin-Kai, e 黃品凱. "A Study on the Influential Factors of Stock by Investment Trust Company Holdings". Thesis, 2004. http://ndltd.ncl.edu.tw/handle/39566252467510676644.
Testo completo臺中健康暨管理學院
經營管理研究所
92
This study aims to discuss the relation between stock by Investment Trust Company holdings and the characteristic of stocks. The dependent variable was stock’s rate of return, market value, price-earning ratio, return of asset, return of equity and revenue growth rate. The independent variable was the Investment Trust Company Net Buy and the proportion of stock-holding of Investment Trust Company. Empirical period is from the second quarter of 2001 to the third quarter of 2003. This study focused on the electronic stocks in Taiwan Stock Market. We adopt the multi-regression analysis and three stage least square approach. The research discovers: the Investment Trust Company has obvious buying action toward stocks with high rate of return, and low price-earning ratio, it would like to hold stocks with high rate of return, high return of equity, high return of asset and high revenue growth rate.
Chao, Shuang-Wei, e 趙霜微. "An Empirical Study:Institutional Investor Entrust Investment Advisory/ Investment Trust Company To Investment Discretion". Thesis, 2003. http://ndltd.ncl.edu.tw/handle/06472676861622539238.
Testo completo國立交通大學
經營管理研究所
91
When the Investment Discretion has been passed on June 30, 2000, Institutional Investor has a new kind of financial instrument. However, one and a half year later, transaction is not as good as prediction. The research applies the Agency and Related Theories in marketing by Mark Bergen etc in1992 as a basis. In terms of the surveys to 500 large institutional Investor ranked by enterprises in Taiwan, We can understand what are the factors affecting Institutional Investor to entrust Investment Advisory/ Investment Trust Company to Investment Discretion. The result shows that institutional investors pay attention to the characters of Investment Advisory/ Investment Trust Company, including of six factors “background” 、“seriously control” 、“establishing system” 、“kindly service” 、“profession” 、“taking investor measurement”. Then, which factors are dominant depends on different kind of investors. In the evaluation of several environment factors about entrusting agency to investment, from the basis data of institutional investor, the difference of age, capital and employee’s members in all factors is significant; the difference of public outstanding in the factor —the amount of entrusting and the kind of entrusting asset is significant; the difference of industry in the factor — the amount of entrusting, the kind of entrusting asset, the target of investment and the environment at entrusting is significant. At last, suggestions are proposed to institutional investors according to the result of the study.
Peng, Li-mei, e 彭莉媚. "the effect of investment trust company''s marketing mix on mutual fund flow". Thesis, 2007. http://ndltd.ncl.edu.tw/handle/56181838770030071151.
Testo completo國立中正大學
企業管理所
95
Merger and acquisitions exist in investment trust company in recent years. They symbolize new starts and situations. Because the main object of merger and acquisitions is the strategic cooperation. They find niche products in their benefic field, use their investment professions and marketing channels to create better profit for their customers. In Sirri and Tufano (1998) research, they used complex TNA, expenses and media attention as variable and construct meaningful measures of search costs and marketing efforts to test the effect of each variable on mutual fund flow. It can be said the most completed research targeting on the marketing 3P of investment trust company. The sample includes 254 open-end Taiwan funds that have an investment objective of equity, bond and balance. These data include information on open-end Taiwan funds offered to the public from January 2002 through December 2006. For each fund, the database contains:TNA, complex TNA, standard of fund return and fund age. Besides, we also classify the other variables with marketing 4P. They are total fund quantities in a complex fund、front-end load、management fee、total fee、changed in front-end load、changed in management fee、changed in total fee、advertisement expense、advertisement numbers、the number of newspaper media and the number of channels. The conclusions are: 一、Product:(1)there is a negative relationship between TNA and flows;(2)there is a positive relationship between complex TNA and flows;(3)there is a negative relationship between total fund quantities in a complex fund and flows;(4)there are the same conclusions in equity, bond and balance fund. 二、Pricing:(1)total fee and front-end load have negative relationship with flows, there is a positive relationship between management fee and flows;(2)changed in front-end load and changed in total fee have negative relationship with flows, there is a positive relationship between changed in management fee and flows;(3) equity fund and bond fund:there is a positive relationship between (changed in) front-end load and flows;there is a positive relationship between (changed in) management fee and flows;there is a negative relationship between (changed in) total fee and flows;(4)balance fund:there is a negative relationship between front-end load and flows;there is a positive relationship between management fee and flows;there is a positive relationship between (changed in) total fee and flows;there is a positive relationship between changed in front-end load and flows;there is a negative relationship between changed in management fee and flows. 三、Promotion:(1)there is a positive relationship between advertisement expense and flows;there are the same conclusions in equity, bond and balance fund;(2)there is a negative relationship between advertisement numbers and flows;there are the same conclusions in equity, bond and balance fund;(3)there is a positive relationship between the number of newspaper media and flows;there are the same conclusions in equity and balance fund. 四、Place:there is a positive relationship between the number of channels and flows;there are the same conclusions in equity and balance fund.
Yang, Wen-Li, e 楊雯麗. "Discussing the Cooperative Will Factors between Insurance Broker's Company and Life Insurance Company-Trust and Channel Conflict as the Moderating Variables". Thesis, 2009. http://ndltd.ncl.edu.tw/handle/24395036232792241710.
Testo completo國立成功大學
企業管理學系專班
97
Nowadays, developing the cooperative relationship between the organizations is to make a further better interaction that can create greater value benefits. Enterprise must sing the contract with other organizations in order to accomplish the goal that can create the huge values. As it has chosen another cooperative organization, both will recognize each other’s role & right & duty and thus will develop the various trading activities. The result of this effort will be developed into cooperative relationship and will go on sustaining the long-term partners’ relationship that can create lasting competitive advantages for both sides and can obtain the greatest benefits to reach win-win. The purposes of this research are to survey the effect of cooperative will on insurance broker's company and life insurance company. The organization quality and reward system is to observe the life insurance company of position of insurance broker's company. Besides, it is to understand the influence on the cooperative will of trust and channel conflict as the variable effects. For the reason it will be different in trust and channel conflict, there is no absolute quality, so cause this research to study by Moderating variables. The Multiple Regression Analysis is used to test the hypotheses in this study. The population of this research consists of registered insurance brokers company that in Taiwan, sending out 600 questionnaires altogether,532 responses were received, effective sample were 431. The results of study were as follows: 1. Organization quality has significant and positive effects on cooperative will 2. Award reward system has significant and positive effects on cooperative will 3. Trust will strengthen the relationship between organization quality, reward system and cooperative will 4. The channel conflict has nothing to do with cooperative will in organization quality and award reward system. The results of this research are as follows: Life insurance company should strengthen their organization quality and offer favorable reward system in order to attract the insurance broker company and acquire benefits for both sides. Insurance broker's company should select the life insurance company carefully and his core mission is to take customer's right to carry off good insurance contract and defend the rights plus benefits for the customer; what is more, it can really fulfill the insurance broker's task.
Chen, Pei-Ju, e 陳佩瓀. "The Study of the Relationship Between Mutual Fund Channel and Security Trust Investment Company". Thesis, 2004. http://ndltd.ncl.edu.tw/handle/63850375045526351327.
Testo completo國立臺灣科技大學
管理研究所
92
The sale of mutual funds relies highly on the channel of banks in Taiwan. If the Security Trust Investment Company (STI company) can control the channel of the banks, it will help STI companies gain high market share. The point of this research is the relationship between the criteria of STI company and the sale incentives of financial consultants. Besides, the usage rate of information source will influence the criteria in selecting STI company, which is another research topic. After interviewing managers and financial consultants of several banks, we generalize some criteria and incentives. We found that the image factors, product factors and commission that STI company have are critical to banks. After completing questionnaire , we conclude that incentives of financial consultants will not influence the criteria of STI company. Moreover, the more the banks value information source , the more they regard highly on the image, product and commission of STI company. The conclusion suggests the objectives which banks and financial consultants pursue are not identical and it is difficult for STI company to the promote of mutual funds. Monopolized by huge Financial Holdings Company , the STI companies struggle hardly. For STI company to maintain well relationship with banks is important. At last, there are some suggestions for future research, such as the influence of innovative marketing strategy that STI companies develop and personality of financial consultants on the sale of financial product.
Allen, Darren K. "Diagnosing Social Support and Performance Management: A Case Study of Contextual Ambidexterity in a Manufacturing Company". 2013. http://scholarworks.gsu.edu/bus_admin_diss/20.
Testo completoSzu-Yun, Pan, e 潘思云. "The Effects of Trust on the Effective between Insurance Company and Insurance Agents, Brokers'' Relationships". Thesis, 1998. http://ndltd.ncl.edu.tw/handle/86508647661147719306.
Testo completo銘傳大學
管理科學研究所
86
The main purpose of present study is placed on the relationships among organizational mutual trust, perceived task performance and mutual satisfaction. So far organizational mutual has been proved as one of the most important factors influencing the formation of organizational cooperatively. Mutual trust has been differentiating between mutual perceived trustworthiness and trusing behaviors. We develop a trust-based model of effective selling partner relationships and test it in the context of the insurance industry. Using Linear Structural Equation modeling analysis of 137 insurance agents and brokers. We founded that three dimensions of mutual perceived trustworthiness, which in turn differentially affected three trusting behaviors. Through empirically examining, we will dicuss the results of hypotheses, and some implications will be offered.
Pan, Si-Yun, e 潘思云. "The Effects of Trust on the Effective between Insurance Company and Insurance Agents, Brokers' Relationships". Thesis, 1998. http://ndltd.ncl.edu.tw/handle/53901134747406931867.
Testo completoChen, Chun-Chung, e 陳俊忠. "The Effect of Trust and Relationship Commitment On Organizational Performance Among Construction Company and Contractor". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/59599173989118124361.
Testo completo嶺東科技大學
高階主管企管碩士在職專班
101
This thesis, “The Effect of Trust and Relationship Commitment On Organizational Performance Company and Contractor.”, adopts questionnaire interview, which was conducted with convenience sampling. Two hundred(200) questionnaires were distributed, and one hundred sixty four(164) valid copies were collected. This survey mainly adopted SPSS statistical program to process analytical methods and techniques, such as descriptive statistical analysis, reliability analysis, validity analysis, exploratory factor analysis, T-test, ANOVA, regression analysis, and more. The above analyses will help understand the the Relationship Between Trust, Relationship Commitment, and Organizational Performance. The quantitative analysis reveals that (1) "Trust" has a positive effect on "Organizational Performance"; (2)"Relationship Commitment" has a positive effect on "Organizational Performance"; (3)"Trust" has a positive effect on "Relationship Commitment". Basing on the findings, Housing Company and Contractor are suggested to build Trust, Relationship Commitment. In this way, Organizational Performance will be expected.
游惠齡. "The study of managing knowledge approach to internet marketing:a case on A investment trust company". Thesis, 2006. http://ndltd.ncl.edu.tw/handle/46978251532256512831.
Testo completoChang, You-Yi, e 張友益. "The Performance Evaluation of The Performance Evaluation of Technology Mutual Funds for Taiwan Trust Company". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/02378092917390184282.
Testo completo國立雲林科技大學
財務金融系碩士班
101
This study is to measure the performances and sustainability of thirty‐one Taiwan investmet trust’s technology mutual funds over the period of January 2007‐ December 2011 using Sharpe ,Treynor,and Jensen indices. The analysis which is done on the monthly, quarterly, semi‐annual, annual and nearly two to five years bases comes to the following empirical conclusions: 1. Applying Sharpe ,Treynor,and Jensen as evaluation indices, investment performance of technology mutual funds indicates a consistency in the long term. 2. Regardless of Sharpe, Treynor and Jensen performance indicators, the thirty‐one Taiwan stocks open technology mutual funds from January 2007 to December 2011, YongFeng high‐tech fund performs the best in the long term, and Ontario high‐tech fund performs the worst. 3. Between 2007and 2011, in eight time segments,namely ,quarterly,semi‐annual, annual and nearly two to five years, and under either Sharpe ,Treynor,and Jensen indicator, the performance analysis indicates inconsistent sustainability and sometimes reversal, that is a better term followed by a worse one, and vice versa.
Craven, John. "Assessing antecedents of customer engagement for a South African fertilizer company / John Craven". Thesis, 2013. http://hdl.handle.net/10394/10676.
Testo completoMBA, North-West University, Potchefstroom Campus, 2014
Teng, Hua-Hsing, e 鄧華興. "A Study of Relationships Benefits、Trust and Commitment Relationships:A Multi-level Marketing Company as an Example". Thesis, 2012. http://ndltd.ncl.edu.tw/handle/f8rr9s.
Testo completo國立東華大學
管理學院高階經營管理碩士在職專班
100
Morgan and Hunt (1994) stated the KMV (Key Mediating Variables;KMV) model with Trust and Commitment, and focused on the elements, trust and commitment, in the partner relationship. In this study, the author use the KMV model to clarify the Relationship benefits, Trust, and organization commitment between the the up layer, organization, and the dealers in multilevel marketing industry. According to the empirical data, the author proof the relationship benefits related with Trust and Commitment in the relationship building stage. In this study, I chose a multilevel marketing company to sampling. The total number of the questionnaire is 400, and returns 310 questionnaires. Finally, there are 222 valid samples. According to the result, I find that the higher「higher confidence benefit of relational benefit of higher level dealer」of lower sales will cause the higher “Trust” to the organization; the higher 「special treatment benefit of relational benefit of higher level dealer」of lower sales will cause the higher “Trust” to the organization; the higher of 「higher confidence benefit of relationship benefit of company」 will cause the higher “Trust” to the organization. The “Trust” relate with “Organization commitment” positively. The finding shows that the higher expectation to the higher sales’ positive behavior will increase the willing to stay in the group and the emotional and norm recognition of the lower sales.
CHEN, CHAO-CHUAN, e 陳朝泉. "The Study on Operational Performance Influence of Domestic Investment Trust Company on Its Mutual Fund Performance". Thesis, 2002. http://ndltd.ncl.edu.tw/handle/68733498207272436738.
Testo completo國立高雄第一科技大學
財務管理所
90
Abstract This research refers to previous fund investment behavior and fund performance to construct the financial ratio that sufficiently represents the securities investment trust company’s performance. Besides the relation study is made on f subordinate fund performance to serve as reference for investors in selecting the fund. This research adopts total assets turnover rate, operational expense rate, operational growth rate and flow ratio and long-term capital appropriateness rate of seven securities investment trust companies for the past seven years to conduct the related research on annual average performance of subordinate funds. The research data is regarded as panel data and is equipped with cross-sectional and time-series. The calculation method is Seemingly Unrelated Regressions(SUR).The empirical study finds out , The operational performance of securities investment trust companies does not demonstrate the consistency on the influence of fund performance. The financial data of international securities investment trust companies does not demonstrate the interpretative ability of fund performance. And find out ABN-AMRO Investment Trust Company demonstrate the interpretative ability, the disturbance among companies has mutual influence relation on fund performance under multiple regression test.
Su, Serena, e 蘇奕璇. "Trust Earning Components of Salesperson on Customer-Firm Relationships—the Life Insurance Company as an Example". Thesis, 2005. http://ndltd.ncl.edu.tw/handle/25340602681262180762.
Testo completo逢甲大學
國際貿易所
93
Since Berry presented his paper “Relationship Marketing” in 1983, relationship marketing has had an international breakthrough during the 1990s. It is an important subject that customer’s trust of salesperson transfers to customer’s trust of company. According to Hawes, Mast, and Swan (1989), as a seller and buyer must trust each other in order for more collaborative relationships, the burden of earning customer trust is placed on the salesperson. Although Doney and Cannon (1997) suggested that the interpersonal trust engendered by salespeople can transferred to the supplier firm. However, there are many facets of trust of salesperson such as: honest, customer oriented, dependability, competence, and likeability. Therefore, in this research, we are going to examine exactly which facets of trust would have direct effect on trust of organization. Furthermore, Bagozzi, Gopinath, and Nyer (1999) proposed that different people could have different emotional reactions to the same event or happening. Consumers are more likely to be involved in a product decision according to their purchasing experience. Therefore, this research will discuss the importance of emotions on relationship behavior. Referring to the empirical study, this research body targeted at the customers who insure five top insurance companies in Taiwan, and collected the questionnaires by the personnel’s distributions. Then 151 completed questionnaires were yielded in total (80﹪response rate). Verified by factor analysis, Pearson correlation analysis, and LISERAL, we found the research result as follows: 1. Customers perceive competence and likeability of insurance salesperson, has a significant positive effect on customer perceives dependence of insurance salesperson. 2. Customer perceives the trust earning components, dependence of insurance salesperson, has a significant positive effect on customer’s trust of insurance company. 3. Customer’s trust of insurance company has a significant positive effect on customer’s anticipation of future projectability with the insurance company. 4. Customers will generate the reciprocal emotions when they interact with insurance salesperson, and these reciprocal emotions include cheerfulness, enjoyment, fondness, and amusement. These reciprocal emotions are not high thermal emotions (relational emotions) and will not moderate the effects of customer’s trust of organization. But if the customers are aroused emotions through interactions with insurance salesperson that disagree they feel cheerfulness or enjoyment or fondness or amusement very much, they might have anticipation of future projectability with the insurance company. Finally, according to above research findings, insurance companies should training salespeople to have the trust earning components. Moreover, salespeople have to raise customers’ positive emotions in interaction process. Then customers will be able to maintain long-term relationships with insurance companies.
Hsu, Cheng-Sheng, e 徐政勝. "Effect of Intension and Trust on Knowledge Sharing among Relationship Learning–a Case of h Company". Thesis, 2014. http://ndltd.ncl.edu.tw/handle/h5g3p7.
Testo completo龍華科技大學
企業管理系碩士班
102
In this study, h Company's suppliers as a target, to Effect of Cognition and Trust on Knowledge Sharing among Relationship Learning. This study used questionnaire survey, issued a total of 160 questionnaires, 133 valid questionnaires, efficiency is 83.13%. In this study, use reliability and validity analysis, regression analysis, hypothesis testing to analyze the data. The conclusions are following: First, about demographic variables, the senior managers of the knowledge sharing cognitive are significantly lower than the other and the 21 years of seniority are obviously significantly lower than other groups. Secondly, the knowledge sharing cognitive growth has significant influence to Trust, explicit knowledge and tacit knowledge sharing intension. Moreover, the knowledge sharing cognitive threat has significant positive influence to Trust. Third, the trust has a positive influence to implicit knowledge sharing intension. And trust has mediate effect for knowledge sharing cognitive and knowledge sharing willingness. Fourth, knowledge sharing cognitive growth has greatest impact to the knowledge sharing willingness in all afcets.
Yeh, Shih-Hsiang, e 葉世祥. "The Causal Effects among High-Tech Industries Employees’ Personality, Trust, and Interpersonal Relationships for H-company". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/97292197610280563828.
Testo completo龍華科技大學
商學與管理研究所
101
The development of high-tech industries boosts economics in Taiwan, so as such, government identifies this business section as a significant expansion sector. In such a highly competitive industry, companies must consider the issue of increasing competitive advantages in order to make profit. However, developing companies must deal with complexity, on the other hand, employees also have to utilize intelligence for producing key products. This study, a case study of H company, explores the interrelationships among employees’ personality, trust, and interpersonal relationships via 254 returned usable questionnaires. The statistical results are as follows: (1)personality is positively related to interpersonal relationships, (2)trust is negatively related to interpersonal relationships, and (3)trust has mediation effects on personality and interpersonal relationships.
Lee, Chin-Ying, e 李金英. "Entrusting Decision of Public Service Pension Fund:The Viewpoint of Investment Trust Company Attribute and Operation Performance". Thesis, 2007. http://ndltd.ncl.edu.tw/handle/77397502580157813621.
Testo completo國防管理學院
國防財務資源研究所
95
The research constructs outsourcing selection decision for the Pension Fund from investment trust company, investors and shareholders. We discuss with the benefits of individual investors, investment trust company shareholders and both benefits of them. We apply Data Envelopment Analysis (DEA) to measure the efficiency for domestic investment trust companies and use Tobit regression analysis to explore the factors which affecting performance. The main findings are (1) overall efficiency has a significant negative relationship with the product of focus ratio and market share and a significant positive relation with the market share; (2) from the view point of mutual fund investors, buy/sell turnover rate is very important; (3) from view point of stockholder, the company size, market share, focus ratio and the product of focus ratio and market share are significant variables; (4) local/foreign ratio and fund style concentration ratio is not significant in all the models. According to the above results, the outsourcing selection decision of Pension Fund should avoid outdated investment trust companies, and should choose the investment trust companies with higher market share and various types of fund.
FU, YANG CHIA, e 楊家福. "The Relationship of Commitment and Trust between Customers and Customer Service Staffs of a Telecommunication Company". Thesis, 2009. http://ndltd.ncl.edu.tw/handle/66748138002893328208.
Testo completo樹德科技大學
經營管理研究所
97
Following the trend of time and the technological development, relationship marketing has become a popular and important marketing concept. Relationship marketing does not only focus on the combination of different types of customers to different products, it also establishes long stable relationship with customers to obtain their lifetime values. In the theories of relationship marketing, trust and commitment usually appear as a pair and can’t be separated. If one of the items is neglected or omitted, the relationship of the parties might only be a transition period of the agreement. The purpose of this study is to investigate the effects of the service of the telecommunication company’s service staff toward the commitment of the customer. Based from the literature review, this study established the constructs of the telecommunication company’s service staff such as commitment, trust, reputation, communication, opportunistic behavior and shared values in trust and commitment relationship. The customers of telecommunication company A were used as subjects to investigate the effect of each construct toward commitment (repurchase intention). This study adopted the Partial Least Square (PLS) method of the Linear Structure. The results found that: 1. Reputation has no significant direct effect on cognitive trust. 2. Communication has a positive effect toward cognitive trust. 3. Opportunistic behavior has a positive effect toward cognitive trust. 4. Shared values has a positive effects toward cognitive trust. 5. Reputation has a positive effect toward affective trust. 6. Communication has a positive effect toward affective trust. 7. Opportunistic behavior has a positive effect toward affective trust. 8. Shared values has a no significant direct effect on affective trust. 9. Cognitive trust has a positive effect toward commitment. 10. Affective trust has no significant direct effect on commitment.