Tesi: "Airline industry"

1

Lau, Nga Lok. "Service recovery in airline industry". Thesis, University of Macau, 2006. http://umaclib3.umac.mo/record=b1636417.

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2

Tsai, Betty M. C. "Financial risk exposures in the airline industry : case of South African Airlines". Master's thesis, University of Cape Town, 2008. http://hdl.handle.net/11427/14383.

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Includes bibliographical references (leaves 131-134).
The airline Industry has been recognised as a high value industry. The market carrying over 2 billion passengers each year and occupied over 35% of global merchandise in trade by value.Studies have been conducted globally to investigate the feasibility and return on investment for local or international airlines, with several analytical methodologies in use. The focus of this dissertation is to analyse the impact of financial risk factors, including interest rate exposures, currency fluctuations, and fuel price changes on the airline industry. This study investigates risk exposures in the South African airline industry and uses data on South African Airways (SAA) and Comair to calculate the impact of risk factors on exposure significance. The key results show that, on average, the exposures are more significant over the short-term horizons which becomes fundamental as the horizon length increases. In cases where the non-linear coefficient is slightly strengthened as the return horizon is lengthened, the sign of the exposure point coefficient does not necessarily point in the favourable direction of returns. Thus, a positive coefficient indicates a tendency of the risk factor and returns to move in the same direction, while a negative sign means that the impact on returns decreases as the exposure increases. Based on the financial ratio analysis of the airline characteristics, the results indicate that SAA shows a better return on investment better than Comair. Particularly SAA (SAA Annual Report: 2005) shows an improvement in performance with an increase in revenues and stable cost bases, despites the unexpected increase in oil dollar prices by 42%, which contrib tes to a large increase in returns. Lastly, structural changes in exposures are investigated, focusing on an extraordinary event of the global aviation industry the terrorist attack in New York on September 11 , 2001. No impact on SAA or Comair was found during the study period, which indicates that our study subjects may be less risk impacted by U.S. influences in comparison to other international airlines. The common financial speculation of higher risks are accompanied by higher returns may not be feasible to the airline industry, but strategic planning changes and future financial management adaptations to fit the global economy may bring a positive impact on the industry. This brings opportunities for further research.

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3

Lynes, Jennifer Kristin. "The Motivations for Environmental Commitment in the Airline Industry: A Case Study of Scandinavian Airlines". Thesis, Griffith University, 2004. http://hdl.handle.net/10072/367077.

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The greening of management theory suggests that to ensure the environmental sustainability of businesses, a paradigm shift is required away from valuing profit maximisation as the fundamental objective of business, towards incorporating more ecocentric goals and corporate social responsibility into the management equation. The development of mechanisms and tools for a business's environmental sustainability needs to take into consideration the complex issue and value-laden environment in which corporate environmental policy-making occurs, if tools are to be socially and politically legitimated. In this policy-making context there has been growing importance placed on the role of social science in environmental decision-making, as the natural sciences alone may no longer be sufficient to guide the development of sustainable environmental management. This thesis uses a case study of Scandinavian Airlines (SAS) to examine an airline's decision-making processes and drivers for environmental commitment. The airline industry is the focus of this research. Although the airline industry is part of the service sector, it possesses several characteristics similar to those of manufacturing industries including intense regulation, high entry barriers and high capital costs, with tendencies towards oligopolies. It thus provides an interesting juxtaposition between the 'heavy' industries sectors such as the chemical, mining and energy sectors (the focus of much of the empirical research on environmental motivations) and the more consumer-oriented service components of the service industry. The increasing uptake of ecolabels and benchmarking practices in service sectors such as the tourism industry demonstrate growing corporate interest in voluntary and market-based mechanisms to address the management of environmental impacts. Although aviation has been examined with respect to its impacts on the environment, it has not been considered with regard to the internal management processes which are used to develop company policies. The research for this thesis was carried out using a mixed method approach for data collection that included interviews, an interactive discussion tool, document analysis and a literature review. The case study, SAS, is an international commercial airline and one of the founding members of the Star AllianceTM network. SAS operates predominantly at the Scandinavian and European Union level, a domain that has given much attention to environmental issues. This study uses two key decisions that were made in SAS to demonstrate how environmental issues were taken into consideration in the airline's decision-making process. The first decision focuses on a strategic move by the airline in 1995 to purchase 'environmentally-friendly' aircraft engines, and the second decision deals with a new inflight service concept, Scandinavian Direct, that was created by SAS following the economic downturn in the industry in 2001. Based on an in-depth analysis of the drivers identified by both Scandinavian Airlines and related industry officials, this study shows that attitudes, values and beliefs generated both internally and externally have a critical impact on the airline's environmental policy-making. Although there are numerous influences that drive SAS's level of environmental commitment, three of these 'motivators' are particularly noteworthy in the findings. Firstly, this research demonstrates that eco-efficiencies, in various forms, are indeed a strong motive at SAS. Secondly, the Scandinavian culture also plays an influential role in the value SAS puts on the environment at a strategic level. Thirdly, it was found that internal leadership, in the form of environmental champions in senior management positions, played a key role in the positive outcomes of the airline's environmental performance. The implications of this study are three-fold. Firstly, the study provides empirical evidence of the motivations and influences for an individual company at a level of depth provided in few case studies. Secondly, it provides findings that can be used in the development of mechanisms to encourage airlines to continually improve their environmental performance. Thirdly, the significance of this research is founded on the notion that it is crucial to understand the external and internal drivers that influence the development of airline environmental policy if realistic and appropriate benchmarks are to be set for different sectors of the tourism industry. Given the historic and forecasted growth in air travel, the salience of this research is demonstrated.
Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
School of Environmental Planning
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4

Ray, Pablo M. (Pablo Miguel). "Strategic alliances in the airline industry". Thesis, Massachusetts Institute of Technology, 1992. http://hdl.handle.net/1721.1/12820.

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5

Roberts, Cheryl Mae. "Efficiency in the U.S. airline industry". Thesis, University of Leeds, 2014. http://etheses.whiterose.ac.uk/8030/.

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The first stage of the transformation of the airline industry appeared with the Airline Deregulation Act of 1978. Post-deregulation, new carriers have emerged and new routes have opened up which connected cities never previously linked by a direct flight. The performance of airline carriers is now a subject of central debate. With competition having increased in many airline markets across the world, and now being at an all-time high, demand for premium travel services (particularly first-class seating) has suffered a significant decline. In addition, the rapid expansion of low cost carriers (LCCs) has drastically altered the nature of competition within the traditional airline industry (Brueckner et al., 2013). This is particularly the case on shorter-haul routes and has caused regional airlines to react or (in some cases) to fail. Rising labour costs and fluctuating fuel prices impact all airlines. Fuel is now approximately 30-40% of airlines costs (Zou and Hansen, 2012), compared to 13% in 2001. The significant rise and ongoing volatility in jet fuel costs further complicates the situation where the strategic response can take many forms, but all involve improving cost efficiency. More than at any time in the past, this has made efficiency a top priority for airline management (Merkert and Hensher, 2011). While cost management has always been an important part of airline administration, in recent years it has become a crucial part of the airline survival strategy. In the decade following the September 11th attacks in 2001, U.S. airlines have shown considerable resilience (all of the legacy carriers have received government support and have undergone restructuring); with most having recently been able to improve their financial position and return to profitability as a result of significant consolidation and capacity discipline (IATA, 2014). However, it remains too early to tell if more airlines have yet to face financial difficulties or will be forced into further merger and acquisition activity. While initiatives to reduce costs are not unusual in the course of economic recessions, the efforts carried out by the airline industry have been considered extreme. These efforts have included scaling back workforces, changes to service and wage reductions from employee groups. Furthermore, these airlines have had to restructure themselves considerably, financially as well as operationally, regardless of whether they pursued bankruptcy protection or not. There is a lack of information on cost efficiency over a longer, more recent time scale, and that it is required for a larger number of airlines. This thesis seeks to fill this gap in a number of ways. First, it extends the limited literature available on Stochastic Frontier Analysis of airline efficiency in more recent years. Second, it will be applying SFA to a much larger panel of passenger airlines over a longer time frame than has been previously studied. With a focus on a wider and more recent period, this provides a renewed efficiency valuation of the U.S. airline industry. In each analysis, the inclusion of environmental variables, which are not always included in previous frontier studies, is analysed. As noted by Lee and Worthington (2014), few studies of airline performance currently account for environmental variables. Therefore, findings should offer an updated and clear link between airline performance and industry characteristics during this time. It is also important to understand what operational measures airlines should adopt in order to remain competitive in the market and to perform well under turbulent market conditions. The thesis further seeks to analyse the impact of fleet planning and strategic management decisions on airline efficiency comparing data envelopment analysis (DEA) and stochastic frontier analysis (SFA) results. In this way, both methods can be compared in terms of estimates and also robustness. Finally, to the current day, the literature on cost structure, efficiency and economies of density/returns to scale of the air cargo industry remain sparse. Most of the literature on cargo airlines has been developed following studies that relate to the passenger airline literature. Research dedicated to cost structure analysis of the air cargo industry is limited due to the lack of structured data on cargo carriers, and more specifically, about integrators.

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6

Jacob, Mandy, e Zuzana Jakesova. "Emerging Tendencies in the European Airline Industry : an investigation of SAS and Ryanair -". Thesis, Linköping University, Department of Management and Economics, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-1523.

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Background: The airline industry is unique and fascinating. It was protected through government controls until the early 1980s. However, due to deregulation policy the industry opened to free competition. As a result, collaborations and alliances were formed and low budget airlines were able to enter the market.

Purpose: The purpose of this thesis is to present the current stage of the European airline industry by investigating the strategies of Ryanair and SAS with the help of strategic management tools.

Procedure: Two companies were chosen, Ryanair as a low budget airline and SAS as a mature airline. The investigation was based on secondary data found in financial -, annual -, business - and company reports as well as in independent analyst reports and on the Internet.

Results: Ryanair’s and SAS’ strategies differ a lot. While Ryanair is focusing on lowest costs it is able to offer low fare tickets but also puts effort into increasing service. On the other hand, SAS’ complicated situation in the weak industry leads to many strategic adjustments. Its diverse choice of prices and services underlines its current instability. Concerning the European airline industry, moves toward consolidation are observable. The industry is reshaped

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7

Laviolette, Julie Marie. "Strategies of a deregulated Canadian airline industry". Thesis, University of British Columbia, 1987. http://hdl.handle.net/2429/27700.

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The U.S. airline industry's experience under a regime of deregulation, as well as the potential forms of strategic interaction in a duopoly are examined in order to determine what strategies Canada's two major carriers should adopt in the deregulated Canadian airline industry. The following recommendations are made to Air Canada and to Canadian Airlines International regarding price, service, and network strategies. First, the carriers should strengthen their hub and spoke operations (i.e. by further consolidating feeder carriers, and offering a high quality of service network-wide). Second, the airlines should strive to control costs (i.e. by reducing labour and fuel costs, while capitalizing on the potential economies of scope attainable through international operations). Finally, the carriers should apply their marketing expertise (i.e. by continuing to develop their yield management systems and frequent flier programs, as well as adopting innovative, new pricing strategies).
Business, Sauder School of
Graduate

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8

Gallinaro, Jacopo <1991&gt. "Customer Relationship Management in the airline industry". Master's Degree Thesis, Università Ca' Foscari Venezia, 2017. http://hdl.handle.net/10579/11495.

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In the last few decades the concept of Customer Relationship Management has assumed a major role within certain firms which did not want to renounce to the opportunities deriving from the right understanding of customers’ needs and priorities. The choice to analyse the CRM concept applied to the airline industry has been dictated by the awareness that, in today’s fiercely competitive market, a strategy based mainly on price reductions is no longer a reliable source of competitive advantage for airlines. Rather, a customer-centric strategy on consumer attention is nowadays considered an essential element for airlines companies to differentiate their own offering from that of competitors. The analysis, furthermore, will demonstrate that such a customer-oriented approach, through CRM systems, if properly structured and implemented, can lead to concrete benefits both for airlines, in terms of process efficiency and revenue improvement, and for passengers, in terms of customer satisfaction.

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9

Heang, Rasmey. "APPLYING THE VALUE GRID MODEL IN AIRLINE INDUSTRY : A CASE STUDY OF SCANDINAVIAN AIRLINES (SAS)". Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33507.

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The concept of a value chain has assumed a dominant position in the strategic analysis of industries. However, the concept of linear value chain has recently become unsuitable as a tool to analyze some industries and to uncover many sources of value. The value grid approach allows firms to identify opportunities and threats in a more explicit way than with the traditional value chain model. Until now, there are still not many researchers working on the concept of value grid. Therefore, the purpose of this research is to exemplify the value grid model in airline industry with a case study of Scandinavian Airlines (SAS) and to illustrate its application, the provision of airline industry and content is explored to identify potential strategic implications for Scandinavian Airlines (SAS).

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10

Beech, J. G. "An investigation into the notions of 'success' and 'failure' held by senior UK airline executives and their perceptions of the causes of 'success'". Thesis, Cranfield University, 2003. http://hdl.handle.net/1826/112.

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This study explores the notions of 'success' and 'failure' held by senior executives in the UK and Irish airline industry. Previous studies of this industry have tended to be from a positivist perspective, focusing on financial performance at the level of 'airline' or 'airline industry'. This study takes the airline executive as the unit of analysis and is conducted from a phenomenological perspective. A methodology using interviews, causal mapping and postal questionnaires is applied to surface the notions of 'success' and 'failure' and the perception of the causes of 'success' held by board-level airline executives. Standardised data published by the Civil Aviation Authority Economic Research Group is used to establish a range of objective measures, both financial and operational, and these objective measures are compared with the rankings of the senior executives' perceptions of the success of UK and Irish airlines. The research establishes that senior airline executives do not see 'success' in terms of financial objective measures such as Added Value or Operating Ratio; they use profit as the primary financial measure of 'success' and frequently hold notions of 'success' that are based in other functional areas such as operations and marketing. The causes of 'success' are seen as coming from the breadth of functional areas. The influence of HRM factors becomes clearer at deeper levels of abstraction when considering 'success'. There is limited evidence of the stereotyping of perceptions when the success of specific airlines is considered, but not for airlines' success in general. Recommendations for further research into the management of human resources within airlines are made.

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11

Grenblad, Daniel, e Pernilla Rosén. "Internet : A sales channel in the airline industry". Thesis, Linköping University, Department of Management and Economics, 1999. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-511.

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The social change, with Internet as one of its innovations, is changing the way business is conducted. The main objective is to study and get a better understanding of the use of Internet as a new sales channel when there already exist a sales channel including middlemen. A description is made covering the decision situation and three areas that are affecting the decision - relationships to the middlemen, added value in the channels, and financials. European airlines as represented i Sweden and US airlines were interviewed. For explorative purposes interviews have been made with travel agents. No primary data is collected from the travel customers. Security issues and other barriers for Internet adoption are not studied. The conclusion of the study is that managers should focus on action more than"rational decison making". If the middlemen will be bypassed it is important to communicate with them. It is also necessary to have upper management's support. One of the driving forces for implementing Internet as a sales channel in the airline industry is to create customer ownership. Three generic formats for doing so is identified - learing relationship, verical facilitator, and meta intermediary.

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12

Kutscher, Erika. "A spinoffs study applied to the airline industry". Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/83794.

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Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, 2012.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 73-74).
Airlines have been recently debated the management of some of their non-core divisions, such as the Frequent Flyer Program (FFP).A spinoff is a form of corporate contraction that many companies have recently chosen. Through a spinoff, both the parent company and the divested subsidiary can each focus on their own activity, which translates into a better performance of both entities. This thesis studies the circumstances in which a spinoff is a good strategy to pursue, along with some important issues that must be considered when reaching agreements. Spinoffs are basically a "downsizing" of the parent firm; therefore, the smaller firm must be economically more viable by itself than as a part of its parent company. The motivation for analyzing this particular topic comes from a question of current interest: Under what circumstances is it advantageous for an airline to spin off its Frequent Flyer Program, or other divisions that are not related with the airline's operation? In this thesis, an extensive literature review introduces the reader to the different forms of corporate contraction and their performance under different circumstances. Three cases related to the airline industry follow: the spinoffs of TripAdvisor from the web agency Expedia, of Air Canada's FFP Aeroplan, and of American Airline's distribution system Sabre. These three cases illustrate some of the key issues that must be carefully considered when spinning off a subsidiary. The thesis concludes that spinoffs are a smart strategy when the focus of the spun off division is different from that of the parent company. However, to safeguard future business relationships, the two entities must negotiate detailed agreements that are robust enough to perform successfully in all foreseeable circumstances.
by Erika Kutscher.
S.M.in Engineering and Management

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13

Ngidi, Zanele Charles. "The viability of the airline industry in Africa". Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/49712.

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Thesis (MBA)--Stellenbosch University, 2001.
ENGLISH ABSTRACT: This study is concerned with the analysis of the factors that contribute to the viabililty of the airline industry. The viability of the airline industry in Africa is the subject of debate amongst African airline executives, governments and potential investors. The debate is a complex one because of the lack of reliable financial data from the airlines themselves. Governments are still financing airlines and it is therefore difficult to assess and evaluate airline viability on the basis of available financial information. This study project describes the industry as a whole, assesses the current situation and identifies an airline statistic that is closely related to airline profitability. The macro economic factors, social and political factors set the framework for the industry. The current situation does not look positive for Africa at that level. African governments, executives and airline organisations are aware of the problems, but an approach to addressing them is still the subject of discussion. The critical success factors of an airline revolve around the management of the balance between revenues and costs. In this case, the load factor was found to be a critical variable. The role played by the load factor in profitability is modelled using correlation and regression techniques. It could be established from the USA data that high regulation distorts the relationship between the load factor and profit. However, when the industry is deregulated and market forces determine the product, price and demand, the load factor has been found to play an important role. A break-even load factor was computed using the statistical techniques. This was then used as a basis for analysis. Although Africa meets the break even load factor, the trend is not improving in line with the America and Europe. It is recommended that the African airline industry need to improve its viability by deregulation, privatisation, forming strategic alliances and product development.
AFRIKAANSE OPSOMMING: Hierdie studiestuk behandel die oorsig van die faktore wat bydra tot die lewensvatbaarheid van die lugdiensbedryf in Afrika tans 'n onderwerp van bespreking tussen Afrika-Iugdiensverteenwoordigers, regerings en potensiele beleggers. Die debat word bemoelik as gevolg van die gebrek aan betroubare finansiële inligting van die lugdienste self. Meeste lugdienste in Afrika word deur regerings finansiel ondersteun en bedryf met die gevolg dat bedryfsresultate moeilik bekombaar is. Dit is dus moeilik om lugdienste se lewensvatbaarheid te bepaal as gevolg van die gebrekkige finansiele inligting. Hiedie studiestuk beskryf die lugdiensbedryf as 'n geheel, ontleed die huidige omstandighede en identifiseer lugdienstatistiek wat lugdienswinsgewendheid similleer. Die makro ekonomiese -, sosiale - en politiekefaktore wat die raamwerk vir die bedryf uitmaak, lyk op hierdie vlak nie positief vir Afrika nie. Regerings in Afrika, uitvoerende besture en lugdiens-organisasies is van hierdie probleem bewus, maar die aanspreeklikheid van hierdie probleem is steeds 'n onderwerp van bespreking. Die kritiese sukses faktore van 'n lugdiens rus om berus op die bestuur van 'n balans tussen inkomste en uitgawes. In hierdie geval is bevind dat die sitplekbesettingsfaktor die kritieke variant is. Die rol wat die sitplekbesettingsfaktor in winsgewingheidsmodelering speel, word deur korrelasie en regressie tegnieke weerspieël. Dit is uit Amerikaanse data vasgestel dat die mate van regulering van lugrederye in Afrika die verhouding tussen sitplekbesettings en wins, verwring. Sodra die bedryf gedereguleer word en markkragte die produk, prys en aanvraag bepaal, is bevind dat die sitplekbesettingsfaktor 'n meer verteenwordigende aanduiding van winsgewindheid weerspieel. Met die gebruik van statistiese tegnieke is 'n gelykbreek sitplekbesettingsyfer bepaal, wat hierdie grondslag van die analise is. Alhoewel lugrederye in Afrika die gelykbreek sitplekbesettingsyfer behaal, verskil dit van die verbeterende tendens in Amerika en Europa. Dit word aanbeveel dat die lugdiensbedryf in Afrika sy lewensvatbaarheid verbeter deur middel van deregulering, privatisering, vorming van strategiese bondgenootskappe, en die ontwikkeling van 'n beter produk.

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Cento, Alessandro. "The airline industry challenges in the 21st century". Heidelberg Physica-Verl, 2009. http://d-nb.info/991162102/04.

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15

Mazumdar, Arijit. "Deregulation of the Airline Industry in India: An Analysis of the Government's Policy, Rationale and Strategy". Oxford, Ohio : Miami University, 2008. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1216743926.

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16

Qureshi, Nouman Ahmed, Babar Ali Khan e Jomah Saif. "THE APPLICATION OF KANO’S MODEL IN THE AIRLINE INDUSTRY". Thesis, Högskolan i Halmstad, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33486.

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This paper shows how airline passenger service necessities can be scrutinized by utilizing Kano's model of quality component and examines the potential advantages that can be accomplished by applying this way to deal with marketing strategy planning. As per Kano's model, quality components can be grouped into three classifications, to be specific must-be, One-dimensional and Attractive needs, contingent upon their capacity to make consumer satisfaction or dissatisfaction. Aftereffects of this review propose that airline passenger service components could be grouped comparable with Kano's model to recognize the most critical passenger service components. Effects of the service components highlights on passenger satisfaction or dissatisfaction have been likewise figured as estimation records for development.

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曾昭瑩 e Chiu-ying Susanna Tsang. "The political aspect of the airline industry: government intervention". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267701.

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Monteiro, Luis António Domingos Fernandes. "The strategic use of information in the airline industry". Thesis, University of Warwick, 1998. http://wrap.warwick.ac.uk/2549/.

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This thesis is an empirical investigation of the strategic use of information in the airline industry, and explores the development of competition in the airline industry from an information perspective. The research traces the evolution in the environmental conditions facing airlines from World War I to the present. The research also analyses evolution of the uses of information. Information is an enabler, allowing things to be done, but information can also be a resource in itself. The research finds growing strategic use of information from automation to using information as a resource for strategic flexibility. The main sources of information that airlines use in their strategic efforts are analysed, as well as the ways in which airlines procure this information and the uses they make of it in strategy. The research finds evidence of distinct phases in the evolution of the uses made of information by airlines. Crucial to airline strategic flexibility is local market information acquired informally. However, the evidence also illustrates the serious difficulties airlines face in using the external information about the markets in which they operate in their strategy. Different streams of academic literature support the findings of this empirical research.

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19

Cuccaro, Gianfranco. "The struggle for competitive advantage in the airline industry". Thesis, Loughborough University, 2002. https://dspace.lboro.ac.uk/2134/6920.

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The aim of this thesis is to examine the way in which civil airlines exploit their resources in order to gain and sustain competitive advantage. This is done within the framework of the resource-basedv iew, rather than using the market basedv iew, thought without of cause presuming to test that paradigm. The first chapter offers a fairly detailed account of the airline industry. This is felt to be necessary to render the thesis accessible to readers who may not be industry experts. The second chapter examines the literature on and overall merits of the resource based and market based view, reformulates the research objectives and outlines the methodology, primarily the use of data published in specialist sources, supported by personal industry knowledge. The subsequent chapters develop the thesis with regard to cross airlines ownership stakes and occasional merger and acquisition, the leverage exercised by bigger airlines at airports, and the issue of strategic alliances. The findings that emerge from this exercise are that in a sense checked via a series of interviews with key informants, and some qualifications to the resource based view are offered before proceeding to a summary statement of the conclusion.

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Barber, Claire Elaine. "CRS information and competitive advantage in the airline industry". Thesis, Northumbria University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245260.

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21

SCHMIDT, FLAVIA DE HOLANDA. "THE IMPACT OF COLLABORATIVE STRATEGIES IN GLOBAL AIRLINE INDUSTRY". PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2006. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=8865@1.

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Abstract (sommario):

O paradigma da vantagem competitiva e da visualização da arena de negócios como um campo de batalha, questionado desde o seu auge, na década de 80, vem sendo revisto à medida que novas configurações organizacionais, de caráter colaborativo, têm sido adotadas pelos agentes econômicos como forma de lidar com a complexidade que tem norteado o ambiente em que se encontram inseridos. O tema tem sido alvo de um expressivo número de publicações, e crescentes esforços têm sido destinados à investigação do impacto da adoção de estratégias colaborativas no desempenho das firmas participantes. Na indústria de transporte aéreo, também a formação de alianças de múltiplos parceiros, ou constelações, tem despertado o interesse de pesquisas nesse sentido. Esse trabalho soma-se a essas pesquisas, tendo por objetivo investigar o impacto da adoção de alianças estratégicas no desempenho das companhias aéreas que aderiram às grandes constelações formadas na década de 90. Trata-se de uma pesquisa empírica, em que foram comparados, por métodos quantitativos, os indicadores de desempenho de 18 firmas da indústria nos períodos definidos como anteriores e posteriores à adesão às alianças, com base no banco de dados da ICAO- International Civil Aviation Organization. Constatou-se que a simples adesão a constelações não garantiu desempenhos isolados superiores. No entanto foi observado que em alguns casos, em função das estratégias colaborativas adotadas no conjunto, as empresas acabaram por obter ganhos significativos de desempenho.
The competitive advantage archetype, as well as the idea of considering the management as a battle field, have been questioned since its height, in the eighties. These ideas have been being reviewed as new organizational configurations, with collaborative nature, have been adopted by the economic agents as a manner to deal with the complexity that has signed the environment in which they are living in. The theme has been focus of a significant number of studies and growing efforts have been dedicated to evaluate the impact of adopting collaborative strategies on the member firms performance. In the global airline industry, also the formation of multiple partners alliances, or constellations, has received the attention of researches with the same purpose. This work sums to these researches, aiming to investigate the impact of the adoption of strategic alliances on the performance of the airlines that joined the big constellations formed in the nineties. It is an empirical research, in which have been compared, using quantitative methods, the performance measurements of 18 firms of the industry, in the periods defined as previous and subsequent to the embracing to alliances, based on data of ICAO - International Civil Aviation Organization. Among the main achievements, was found that just joining a constellation did not guarantee superior isolated performances. Nevertheless, was observed that, in some cases, due to the whole collaborative strategies used, firms ended having significant performance gains.

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22

Can, Özberk Bahattin, Fatih Güler e Ata Erkin Umur. "Global Sourcing Strategies and CSR Implementation in Airline Industry". Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-20790.

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Abstract (sommario):

Global sourcing strategies are becoming important with respect to more globalized world and changing global market. Nowadays, profitability is more complex subject for companies. Moreover, if we come through the airline companies, it will be more confused issue to achieve. Customers are getting knowledge about pricing strategies of different types of aviation industry and this makes customer segmentation more important.Coping with that challenging business requires strong skills on sourcing strategies in human resources, airport and aircraft choices. Hence one of the biggest airline companies was chosen as a case company to observe these strategies.Increasing of flights for all over the world causes more polluted environment. Hence, airline companies need to be more responsible for environmental issues. Sustainability in that business is motivated by customer and related policies. Chosen case company was also reviewed with respect to its corporate social responsibility.According to this thesis a lot of work can be done in order to a get a brief idea for the global sourcing strategies and corporate social responsibility. Authors were discussed that subject and observed its applications in a world-wide airline company. It can be supposed as a well-prepared study with literature review and related reflections.

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23

Poon, Arthur Wai Keong 1979. "Software agents : an application to the airline MRO industry". Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/17783.

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Abstract (sommario):

Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Aeronautics and Astronautics, 2004.
Includes bibliographical references (p. 115-118).
Poor management of aircraft spare parts, human-related maintenance errors and the lack of coordinated decision-making in maintenance scheduling are some of the problems plaguing the airline MRO industry. Airlines, independent MRO providers and government agencies, particularly the Federal Aviation Administration have identified inefficiencies in MRO operations as a barrier to the realization of a safer and more effective air transportation system. The National Airspace System is slowly beginning to address this problem and one of its initiatives involves the gradual adoption of agent-based solutions and ontologies to automate some of the business processes in MRO depots. Agents and automated processes are ideal choices for making sense of ontologies and are key components in the next generation Semantic Web. The focus lies with improving business logic and practices of air carriers' MRO activities using software agent principles. This thesis proposes agent architectures for aircraft inspections, repairs and supply chain management of aircraft replacement parts and discusses the resulting implications of using agents as a decision-making tool for aircraft maintenance and repair in commercial airlines.
by Arthur Wai Keong Poon.
S.M.

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24

Januszewski, Silke I. (Silke Irene) 1974. "Essays on the industrial organization of the airline industry". Thesis, Massachusetts Institute of Technology, 2003. http://hdl.handle.net/1721.1/17631.

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Abstract (sommario):

Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Economics, 2003.
Includes bibliographical references.
This thesis analyzes several aspects of the Industrial Organization of the airline industry in three separate chapters. Chapter 1 investigates the effect of air traffic delays on airline prices. The degree to which prices respond to changes in service quality should depend on consumers' willingness-to-pay for quality, as well as the availability of substitute products. I study the effect of an exogenous variation in on-time arrivals, as one dimension of service quality in the airline industry, on prices for airline travel. The effect is identified from a legislative change in takeoff and landing restrictions at La Guardia Airport in New York City in the year 2000. I find that prices drop in reaction to longer flight delays. The price response is larger when a close substitute flight is available. Increased flight delays at La Guardia have a positive effect on prices at other New York City Metropolitan Area airports, which offer substitute products. In quantile regressions on thedistribution of prices, I show that prices at the upper end of the distribution react more strongly to flight delays. In Chapter 2, I study how airline passenger complaints are related to actual and expected service quality of air carriers. In contrast to the existing studies on customer complaints, I do not derive consumers' expectations from survey data. Instead, I use the best prediction at the time of purchase given the information available at that time as the consumer's rational expectation of service quality. I find that passengers file more complaints when an airline's actual service quality is lower and when expected quality is lower. These effects are quite robust across different econometric specifications. Considering the magnitudes of the effects, I find that the effects of actual quality and of expectations on complaints are of similar magnitude. Chapter 3 tries to understand the recent market entry and expansion by a group of small carriers, often labeled low-cost carriers. As a first step in analyzing the competitive strategy of these carriers, we investigate the effect of a carrier's and its competitors' existing presence at the endpoints of a routes on the likelihood of entry.
by Silke I. Januszewski.
Ph.D.

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25

Jiang, Hong 1966. "An analysis of profit cycles in the airline industry". Thesis, Massachusetts Institute of Technology, 2005. http://hdl.handle.net/1721.1/28904.

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Abstract (sommario):

Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Aeronautics and Astronautics, 2005.
Includes bibliographical references (p. 97-98).Assuming industry profits correlated to capacity shortfall, the delay and gain were calculated and the results were consistent with the observed delay between world aircraft deliveries and net profits. Since the gain in the model has lumped impacts of exogenous factors, exaggerated capacity response was observed in simulation. This indicates capacity shortfall alone cannot fully explain the industry dynamics. The model also indicates reduced delay may help to mitigate system oscillations. Similarly, a parametric model was developed by hypothesizing the delay in cost adjustment caused profit oscillations, and simulation results were consistent with industry profits. A coupled model was developed to study the joint effects of capacity and cost. Simulations indicated that the coupled model explained industry dynamics better than the individual capacity or cost models, indicating that the system behavior is driven by the joint effects of capacity response and cost adjustment.
The objective of this paper is to understand the financial dynamics of the airline industry by identifying profit cycle periods of the industry and their driving factors. Assuming that the industry profit cycles could be modeled as an undamped second-order system, the fundamental cycle period was identified to be 11.3 years for the U.S. airlines and 10.5 years for the world airlines. Analyses of industry profits reveal that such cycle period is endogenous, neither deregulation nor September 11 have significantly changed it. Parametric models were developed under the hypothesis that phase lag in the system caused profit oscillations; and two hypotheses, lag in capacity response and lag in cost adjustment were studied. A parametric model was developed by hypothesizing the delay in capacity response caused profit oscillations. For this model, the system stability depends on the delay between aircraft orders and deliveries and the aggressiveness in airplane ordering.
by Hong Jiang.
S.M.

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26

Lee, William H. S. M. Massachusetts Institute of Technology. "U.S. airline industry operating cost measures from 2000-2016". Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/119305.

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Abstract (sommario):

Thesis: S.M., Massachusetts Institute of Technology, Department of Aeronautics and Astronautics, 2018.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 140-147).
This thesis investigates the evolution of U.S. airlines' unit operating costs from 2000-2016 as well as the factors that drove major changes in cost metrics. We assess the trends in operating cost by carrier type as well as for individual airlines and find evidence of a recent operating cost divergence between the legacy carriers and their lower cost counterparts. Since 2014, legacy carriers' unit costs, excluding transport-related and fuel expenses, have risen 6% while low cost carriers and ultra-low cost carriers have seen decreases of 1.6% and 10%, respectively. We see the increase in legacy carriers' unit costs has been driven almost entirely by unit labor costs, which have increased 16% since 2014. While the recent operating cost divergence is attributed in large part to changes in labor costs, we recognize the impacts network characteristics impart of unit operating costs. In order to confirm and quantify the principal drivers of operating cost differences between airlines, we conducted several econometric analyses. We found average stage length per departure, employee productivity (measured as output per employee), average seats per departure, and aircraft utilization to be significant in explaining unit cost differences. For every 1 % increase in each metric operating costs, excluding transport-related and fuel expenses, are estimated to decrease by 0.31%, 0.25%, 0.54%, and 0.50%, respectively. We then perform a more detailed analysis on unit labor costs. We find pilot total compensation has risen for all three carrier types and is almost entirely responsible for the increase in labor costs among the U.S. airlines in our sample. Since 2012, Alaska and Spirit Airlines have been the only airlines that have not seen higher unit total pilot compensation. Our investigation revealed how distortions may be introduced when normalizing pilot compensation by ASMs for purposes of comparing different airlines and conclude by proposing a new normalized metric, seat block hours.
by William H. Lee.
S.M.

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27

Schnell, Mirko C. A. "Managerial perceptions of strategic behaviour in the airline industry". Thesis, University of Cambridge, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.615772.

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28

Jayasekera, Ranadeva. "Financial distress and failure in the US airline industry". Thesis, University of Cambridge, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.611326.

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29

Barnes, Jonavan. "Measuring service quality in the low-cost airline industry". Thesis, University of Stirling, 2017. http://hdl.handle.net/1893/24938.

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Abstract (sommario):

Since the end of World War II, the service sector has expanded to encompass over 80% of the economy of most developed nations. This places an immense importance on the ability to accurately measure service outputs. However, the most precise method of measuring these outputs is still unclear. This thesis examines Service Quality as a measurement of service outputs, and tests this within an industry-specific context: the low-cost sector of the UK airline industry. This is an industry that has been facing serious challenges since market liberalisation began in 1976. This thesis recognises that offering superior quality may allow airlines to gain a competitive advantage; despite this, there is still no preferred method of measuring Service Quality in this specific context. This PhD therefore examines three methods of Service Quality measurement in the context of the low-cost sector of the UK airline industry: a qualitative method (content analysis), a quantitative survey approach (HiQUAL) and an indexing approach (ALSI). The first study provides an in-depth analysis of the determinants of airline quality through a content analysis study. The second study uses a neglected measurement of Service Quality (HiQUAL) to take a quantitative measurement of Service Quality in the low-cost airline industry. The third study uses measurement (ALSI), an indexing approach, to provide an indication of airline quality. The results of this PhD define the determinants of Service Quality in the low-cost airline industry and confirm the hierarchical nature of Service Quality. This PhD also develops a novel objective metric that represents a shift in ontology from subjective to objective measurements of Service Quality.

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30

Tan, Kerria Measkhan. "Essays on Strategic Behavior in the U.S. Airline Industry". The Ohio State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=osu1337707288.

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31

Teichert, Thorsten, Edlira Shehu e Wartburg Iwan von. "Customer segmentation revisited: The case of the airline industry". Elsevier, 2008. https://publish.fid-move.qucosa.de/id/qucosa%3A38407.

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Abstract (sommario):

Although the application of segmentation is a topic of central importance in marketing literature and practice, managers tend to rely on intuition and on traditional segmentation techniques based on socio-demographic variables. In the airline industry, it is regarded as common sense to separate between business and economy passengers. However, the simplicity of this segmentation logic no longer matches the ever more complex and heterogeneous choices made by customers. Airline companies relying solely on flight class as the segmentation criterion may not be able to customize their product offerings and marketing policies to an appropriate degree in order to respond to the shifting importance and growing complexity of customer choice drivers, e.g. flexibility and price as a result of liberalization in the airline industry. Thus, there is a need to re-evaluate the traditional market segmentation criterion. By analyzing the stated preference data of more than 5800 airline passengers, we show that segmenting into business and leisure (a) does not sufficiently capture the preference heterogeneity among customers and (b) leads to a misunderstanding of consumer preferences. We apply latent class modeling to our data and propose an alternative segmentation approach: we profile the identified segments along behavioral and socio-demographic variables. We combine our findings with observable consumer characteristics to derive pronounced fencing mechanisms for isolating and addressing customer segments receptive for tailored product packages.

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32

Tsang, Chiu-ying Susanna. "The political aspect of the airline industry : government intervention /". Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B17963382.

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33

Krasnova, Alla, e Sara Ibtasar. "Improving Strategic Alliance Monitoring to enhance the Performance of Partners in the Airline Industry : A case-study of the SAS Group". Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-37562.

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34

Czudar, Eniko, Nikolett Ruck e Karolina Ruwinska. "The customers’ perception of Wizz Air, the largest low–fare low–cost airline in Central Eastern Europe". Thesis, Halmstad University, School of Business and Engineering (SET), 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-853.

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Abstract (sommario):

Wizz Airline company was established only three years ago. This thesis explores the customers' satisfaction about their services. The data was collected from internet forums and journals. The final conclusion was that the majority are satisfied with Wizz Air's services.

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35

Cunin, Glenn Mathew. "Political visions and commercial realities : the development of BWIA". Thesis, University of Warwick, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.390034.

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36

Aljefri, Abdulrahman. "A new framework for strategic information systems in airline industry". Thesis, University of Plymouth, 2014. http://hdl.handle.net/10026.1/2889.

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Abstract (sommario):

Stiff competition in the Airline sector mandates airlines to innovate ways to gain a competitive advantage over their rivals; however, without a strong IT the mission to attain this would be arduous. Large airlines do their best to maximise the use of enterprise systems to stream their business processes. Nonetheless, some airlines are not up to date with technology and are left with few choices when attempting to secure their existence in today’s harsh market. One option is to implement bleeding edge systems concurrently (which is our focus in this paper) due to the fact that very scant research exists regarding this phenomenon, let alone the airline sector itself. The aim of this study is explore and investigate the phenomenon of deploying multi enterprise systems concurrently due to its uniqueness and owing to the fact that this approach is not the common practice most airline undertake. We argue here that having multi Airline Solution Providers (ASP) working together concurrently to constitute a homogeneous solution generates many aspects that necessitate a deep understanding in such matters as competitor ASPs and technology leakage. In addition, the study explored various themes that unleash the phenomenon of the concurrent Multi- collaborative Enterprise Systems (MES). The role of cohesion factors that groups the rivals to work under the umbrella of an organisation was also embarked upon in this study. Various aspects contributing to the success of the MES phenomenon have been exposed with regarding ASP’s interplay, organisation, and other contextual surrounding MES. Finally, this study drew a strategic frame work for airlines that unleash the MES phenomenon. A large airline and its collaborative airline solutions provider were taken as the scope of study; the airline had over twenty six thousand employees. Five reputable world class ASPs in the airline industry in various fields were also included. The twenty five participants in this study were professionals in IT and the airline business besides being involved heavily in the phenomenon of deploying concurrent multi enterprise systems. Grounded Theory techniques were used to analyse the large volume of data gathered underpinning this by using state of art software package such as nVivo. This research has explored the phenomenon under study using grounded theory methodology to build a theoretical model that best presents the MES initiative. In addition, it has offered a well-founded framework that explains the MES phenomenon in details, which is relevant to both practitioners and researchers. This research has clearly explored and demonstrated the inhibitors and enablers in the undertaking of MES. In particular, it has focused on enablers of the organisation that received the MES. Furthermore, it has explored the interrelationship between ASPs and exposed some of the aspects that need more focus between rivals working on the same project.

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37

Cezard, Adélaïde. "Determinants of services expectations, an application to the airline industry". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp01/MQ39079.pdf.

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38

Cento, Alessandro [Verfasser]. "The airline industry : challenges in the 21st century / Alessandro Cento". Heidelberg : Physica-Verl, 2008. http://d-nb.info/991979273/34.

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39

Althonayan, Abrahim M. A. "Integrating technology strategy with business strategy in the airline industry". Thesis, Bucks New University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.396466.

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40

Kundu, Chiranjit. "Essays in Empirical Industrial Organization of US Domestic Airline Industry". The Ohio State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=osu1408992598.

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41

Morrison, Shannon M. "Navigating Secret Societies: Black Women in the Commercial Airline Industry". The Ohio State University, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=osu1587030922882857.

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42

Granquist, Christopher A. "Mutual Forbearance and Price Dispersion: Evidence from the Airline Industry". Miami University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=miami1604574593004617.

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43

Yao, Yujia. "Operating Leverage and Systematic Risk of the U.S. Airline Industry". Scholarship @ Claremont, 2019. https://scholarship.claremont.edu/cmc_theses/2148.

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Abstract (sommario):

This study provides empirical evidence of a positive relationship between operating leverage and systematic risk of the U.S. airline industry. This paper contributes to the literature related to operating leverage by developing a method to estimate the degree of operating leverage using publicly available information on aircraft capacity and operating expenses of the publicly listed airlines. The results suggest that, holding other financial characteristics constant, a rise in operating leverage of an airline is associated with an increase in systematic risk as perceived by the investors. In order to achieve desirable levels of operating leverage, the airlines are advised to contemplate decisions on capacity adjustments and operating expenses management in reactions to changes in economic conditions.

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44

Galanti, Filippo <1988&gt. "Selective hedging practices and the airline industry. An optimization model". Master's Degree Thesis, Università Ca' Foscari Venezia, 2014. http://hdl.handle.net/10579/5310.

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Abstract (sommario):

This work moves over a 50-year period of time crossing the boundaries of continents and nations trying to retrace those events – globalisation, deregulation, and consolidation – that shook up and completely reshaped the airline industry (chapter 1). These events resulted in the creation of an extremely though environment where survival was granted only at those companies able to drastically reduce their expenses. Risk management practices – both financial and operational – started to be widely adopted in those years by companies in a wide array of industries because it looked like a viable way to reduce the unpredictability of future events (chapter 2). Suddenly uncertainty became something to be exploited rather than merely avoided. Despite being widely used, the efficiency of these instruments is still to be proven, especially regarding the practices of financial hedging (chapter 3) that are still misunderstood by a great number of corporations. Throughout this dissertation an optimization model is presented and developed (chapter 4) to evaluate different financial hedging strategies that can be used to reduce the overall uncertainty an airline is subject to. While presenting and discussing the results from this study (chapter 5) the dissertation focuses on the role played by the expectation on future prices. This ‘view’ on future levels of prices plays a pivotal role in choosing that optimal hedging ratio that minimizes the average price paid to purchase jet fuel. This kind of financial hedging can be listed among the market-timing strategies.

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45

Hunter, Donna Y. "Broken agreements and management in the airline industry| An intrinsic qualitative case study of a major US airline". Thesis, Capella University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3632727.

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Abstract (sommario):

The US airline industry has seen its share of woes with increased oil prices, several wars, acts of terrorism, and economic meltdowns to name a few. US Airlines have been challenged financially as evidenced by the realities of airline bankruptcies experienced by several legacy carriers that have struggled to remain financially viable. However, one major US airline and legacy carrier was for many years able to withstand the perils of bankruptcy, possible in most part due to the sacrifices made by its employees. This sacrifice was significant as the majority of an airline's total costs can be attributed to unionized labor. In what they believed to be a sacrifice that all employees would share, unionized flight attendants at Airline XYZ took a significant pay cut to help keep the airline out of bankruptcy, only to later see executives at the company receive bonuses while they continued to see cuts in labor and benefits. This study examines the sacrifices made by flight attendants at this major US airline, management, and the concept of broken agreements experienced in the aftermath of those sacrifices. It explores the concept of broken agreements and the perception of inequity as they relate to flight attendants and their decision to leave their careers at Airline XYZ.

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46

Steinberg, Jeffrey A. (Jeffrey Alan). "A strategic analysis of international airline competition, information technology use in the industry and American Airlines, 1980-1990". Thesis, Massachusetts Institute of Technology, 1991. http://hdl.handle.net/1721.1/13381.

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47

Staunton, Michael Douglas. "Pricing of airline assets and their valuation by securities markets". Thesis, London Business School (University of London), 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.294540.

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48

Tománková, Ivana. "What Makes an Air Route Profitable? Airport Presence, Low-Cost Carriers and Airline Alliances in the Deregulated European Aviation Market". Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-192620.

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Abstract (sommario):

This thesis examines the determinants of air route profitability in the European Union and the cooperating countries of Norway and Switzerland. Building on the assumption that only profitable routes are served, I develop a set of probit models that specify route service as a function of route characteristics, airline networks' attributes, airline partnerships and competition. Estimation results show that route profitability increases with population size and decreases with flight distance and the time efficiency of car travel relative to air travel. An airline's airport presence, that is, its share of airport operations, exerts a significant, positive effect on its route profitability, and so does airport presence of its group or allied partners. Competitive effects are asymmetric across airline business types. This paper's contribution to existing airline-route profitability studies lies in accounting for airline cooperation, controlling for an alternative mode of transport, and using EU data for estimation.

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49

Misiura, Anna. "Enterprise risk management in the airline industry : risk management structures and practices". Thesis, Brunel University, 2015. http://bura.brunel.ac.uk/handle/2438/11087.

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Abstract (sommario):

This thesis expands on the literature in the under-researched field of airline risk management by exploring organisational structures and practices of airline risk management systems and their technical and institutional drivers. In particular, it focuses on the phenomenon of Enterprise Risk Management (ERM) and its alignment to the requirements of airline business contexts. The theoretical framework informing this study combines structural contingency theory with two strands of institutional theory, namely old institutional economics and new institutional sociology. In this thesis, the phenomenon of risk management is investigated in situ as an organisational practice through a two-stage empirical study. Firstly, an exploratory field study was undertaken in a panel of ten international airlines. Secondly, the field study was complemented with findings from two explanatory case studies. This study explains how in developing risk management systems airlines balance the sometimes conflicting technical and institutional demands of their respective task and institutional environments. The adoption and implementation of ERM in airlines are found to be driven primarily by coercive and normative pressures, and expectations of improved organisational effectiveness and efficiency. This study additionally improves general understanding of the nature of ERM and its coupling and fluidity in the organisational settings of airlines. It lends evidence for systematic variations in roles, uses, and organisational design choices of ERM systems. It shows the interdependent nature of airlines’ ERM systems and other management systems. The study also demonstrates that the adoption of ERM in airlines drives development of new institutions, rules, and routines for comprehensive management of risks. Consistent with the tenets of contingency theory, this study conveys lack of a universally appropriate design of an airline ERM system. The main contribution of this thesis is to assess airline risk management systems, identify core drivers of effective risk management practice, and provide a framework with the aim of guiding airlines in the development of enterprise-wide risk management approaches aligned with the requirements of their institutional and technical contexts. Furthermore, this research overcomes the limitations of previous, mostly quantitative studies of ERM coupling and dynamics in organisations, as it explores and explains the structures, practices, and rationales of airline risk management systems within wider organisational contexts through the use of qualitative methodologies.

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50

HELTERLIN, Gilles, e Nuno RAMALHO. "How did the deregulation of air transportation in Europe foster entrepreneurial behavior and innovation in the European airline industry over the last twenty years? : Case studies: SAS Airline & Ryanair". Thesis, Umeå University, Umeå School of Business, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-1224.

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Abstract (sommario):

The dynamics of business contexts influence the way firms act in their industry. These changes can have effects in several areas within a company. Entrepreneurship and Innovation are two areas that are affected when a change in firm’s environment occurs, like Schumpeter, Shane and Drucker point. Changes in the deregulatory framework are a specific type of change that can occur. According to Entrepreneurship theories, the removal of regulatory barriers creates opportunities to different reallocation of resources that can lead to changes in market equilibrium. This study addresses this relation between deregulation and entrepreneurship-innovation in the European airline industry. With the removal of regulatory barriers, companies like SAS and Ryanair, saw opportunities to do something new and at the same time had to adapt to these “doing something new” behavior of other companies. Entrepreneurship and innovation were the answer to theses changes and the weapon to fight answers to others with this change. Considering this, our statement problem is the following:

How did the deregulation of air transportation in Europe foster entrepreneurial behavior and innovation in the European airline industry over the last twenty years? The case of SAS and Ryanair.

Our goal is to describe the process of deregulation and how firms reacted to it and to give explanations behind the relation deregulation-entrepreneurship, identifying the direct and indirect influence of deregulation in the studied companies. Furthermore, based on this investigation, we will trace possible ways on how future deregulation in Europe can foster further entrepreneurial behavior and innovation.

This thesis was conducted with a positivism scientific ideal and a deductive approach. We used a qualitative method to collect empirical data that could match with the theories we had chosen beforehand. We conducted three interviews with people inside the industry – from airlines (SAS Braathens and SAS) and from airports (LFV). The first two were used as main sources to SAS case study and the third to have a perspective of airline industry. Since we could not get any interview with Ryanair, Ryanair story book was used as main source for this case study.

Our theoretical framework consists of four different broad areas that are interrelated to each other. These areas and the respective theories integrated in them are: institutions and regulation, changes in context and strategic position.

Our study shows that EU deregulation altered the five competitive forces in European airline industry and in turn this fostered entrepreneurship and innovation, as a reaction of firms to adapt to the change in their context. The reaction of Ryanair and SAS through entrepreneurial and innovative behaviour was different due to the differences in their business model. We argue that the removal of barriers to new entrants and the increased rivalry between firms were the main forces that fostered entrepreneurship and innovation. We predict that if further EU deregulation comes (as it is the trend) this will generate more opportunities to entrepreneurship and innovation like it generated in the past.

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Tesi sul tema "Airline industry"

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