Bibliografie tematiche / Airline industry

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Letteratura scientifica selezionata sul tema "Airline industry"

Autore: Grafiati

Pubblicato: 4 giugno 2021

Ultima modifica: 25 maggio 2024

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Articoli di riviste sul tema "Airline industry"

Chen, Junjie. "The Impact of Covid-19 on the Profitability and Liquidity of Air New Zealand: Compare with the Whole Airline Industry". Highlights in Business, Economics and Management 10 (9 maggio 2023): 88–98. http://dx.doi.org/10.54097/hbem.v10i.7939.

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As an industry sensitive to changes in external factors, the airline industry has been affected negatively by the Covid-19 outbreak. Global travel restrictions sent shock waves throughout the industry, and Air New Zealand is no exception. This study investigates the impact of Covid-19 on the profitability and liquidity of Air New Zealand and the whole airline industry based on financial ratio and regression analysis. The profitability and liquidity are represented by Operating Return on Assets (OROA) and Quick Ratio. Twenty commercial airlines from around the world were chosen as samples to examine how Covid-19 affected the overall airline industry's profitability and liquidity. This study compares the effects of Covid-19 on their profitability and liquidity in an effort to identify commonalities and variances. The study results show that both liquidity of Air New Zealand and the whole airline industry received a significant and positive impact from the Covid-19 pandemic due to the airline's private remediation measures and government interventions. In addition, the study found that the profitability of Air New Zealand was not received significant and negative impact by the Covid-19 pandemic like the whole airline industry due to the cargo schemes supported by New Zealand and Australia. This study is helpful for airlines and the government to formulate remediation measures and policies to facilitate the recovery of the airline industry. Finally, this study recommended that governments can place orders to airlines to support the recovery of the airline industry. And each airline can diversify its sources of profitability to mitigate the negative impact of Covid-19.

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Mhlanga, Oswald, Jacobus Steyn e John Spencer. "The airline industry in South Africa: drivers of operational efficiency and impacts". Tourism Review 73, n. 3 (20 agosto 2018): 389–400. http://dx.doi.org/10.1108/tr-07-2017-0111.

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Purpose The airline industry is structurally challenged by its very nature, because of high overhead and capital costs. This is further exacerbated by macro-predictability and micro-uncertainty, thereby making it difficult for airlines in South Africa to attain operational efficiency. The purpose of this study is to identify drivers of operational efficiency and their impacts on airline performances in South Africa. Design/methodology/approach An extensive data collection using primary and secondary sources enabled the researchers to gather data on all the airlines operating in South Africa, for the period of 2012-2016, on a variety of parameters. A two-stage empirical analysis was carried out, which involved estimation of operational efficiencies during the first stage by using data envelopment analysis (DEA) and determination of performance drivers during the second stage by using a two-way random-effects generalised least squares regression and also a Tobit model. Findings From the study, it is clear that two structural drivers, namely, “aircraft size” and “seat load factor”, and two executional drivers, namely, “low cost business model” and “revenue hours per aircraft”, significantly impacted (p < 0.05) positively on airline efficiencies in South Africa. To improve efficiency, management should first concentrate on the drivers that can be changed in the short-term (executional drivers) and later focus on the drivers that require long-term planning (structural drivers). However, among the structural drivers, only “aircraft families” had a negative impact on airline efficiencies, whilst among executional drivers, only “block hours” negatively impacted on airline efficiencies. Research limitations/implications Despite the importance of this study, it is not free of limitations. Firstly, because of the small size of the industry, fewer airlines and lack of detailed data, the study could not consider other important factors such as optimal routing and network structure. Secondly, although non-aeronautical revenues have become increasingly important in airline management, they were not included in this study. Further studies may investigate the impact of these factors on airline efficiency. Practical implications The results have potential policy implications. Firstly, as the domestic airline market in South Africa is too small to operate with a smaller aircraft efficiently, airlines that intend to make use of smaller aircraft should first identify niche markets where they can have a route monopoly, such as SA Airlink. Secondly, as block time negatively affected airline efficiency, airlines can undertake schedule adjustments to reduce block time and thus improve technical efficiency. Originality/value This paper is a first attempt to identify drivers of operational efficiency in the airline industry in South Africa. The results indicate that DEA is a useful tool to identify factors impacting airline efficiency and could improve airline performances in South Africa.

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Bilal, Sheikh. "Airline Management and Customer Experience an Empirical Study from Indian Aviation Sector". Dec 2023 - Jan 2024, n. 41 (2 dicembre 2023): 1–14. http://dx.doi.org/10.55529/jsrth.41.1.14.

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In a consumer-driven industry, airlines fight for customers. This study investigates Airline Management and customer experience to attract and retain consumers. Aviation client satisfaction and trip are also assessed. Airlines must stand out with inventive management in a crowded market. Digital management, loyalty programs, pricing, and branding are airline strategies. Understanding how airlines employ these tactics to stand out in a crowded business is crucial to customer acquisition. Any airline's success hinges on customer pleasure. This research explores how airlines affect bookingto- disembarking, focusing on customer service, in-flight experiences, and ground services. It examines how smartphone apps, self-service kiosks, and in-flight entertainment improve passenger experiences. Aviation customer experience assessment is difficult. On-time performance, cabin comfort, and service quality impact consumer happiness and loyalty, according to this study. It stresses data-driven decision-making and tailored service to customize user experiences. Airlines can enhance management and passenger experience using this study. In a competitive industry with fast technological change, airlines must understand management and customer experience. Airline management and customer experience are the focus of this study report. This study studies customer retention and the passenger journey to understand the airline industry's dynamic and customer-centric nature.

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Enomoto, Carl E., Karl R. Geisler e Sajid A. Noor. "Non-price competition in the US airline industry: a VAR model". Journal of Economic Studies 44, n. 6 (13 novembre 2017): 882–94. http://dx.doi.org/10.1108/jes-09-2016-0173.

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Purpose The purpose of this paper is to analyze the extent to which major US airlines respond to one another in quality of service improvements. Design/methodology/approach Utilizing monthly data, the authors estimate a five-equation vector autoregressive model to determine which airline leads or follows others in quality of service improvements. Findings This study found that the five major airlines make interrelated decisions when responding to customer complaints concerning flight problems, over-sales, reservations, ticketing, boarding, and customer service. Every airline either responds to or influences the changes in customer complaints faced by at least one other airline, while some airlines do both. However, only one such relationship was found when examining if airlines change the percent of flight delays they have control over in response to changes in flight delays faced by another airline. Practical implications The number of passenger complaints against an airline can be influenced by the airline, as can the number of carrier-caused flight delays. The industry leaders in responsiveness to consumer complaints are US Airways and United. However, airlines do not, as a group, respond to the carrier-caused delays of their competitors. The prescription to improve airline service vis-à-vis flight delays is simple: tell passengers why flights are delayed. To protect or gain market share, airlines would compete for customers by minimizing flight delays in a similar manor to how they respond to customer complaints. Originality/value No other paper that the authors are aware of has addressed the issue of identifying leaders and followers in the US airline industry regarding changes in service quality as reflected by changes in passenger complaints and flight delays.

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Low, Joyce, e Kum Khiong Yang. "Understanding the operating landscape of the global airline industry: A DEA integrated alternating conditional expectation approach". Journal of Airline and Airport Management 9, n. 2 (7 ottobre 2019): 27. http://dx.doi.org/10.3926/jairm.126.

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Purpose: This study investigates the relationships between service efficiency in 5 major cost centres (namely, business orientation, network coverage, physical resources, maintenance, repair and overhaul (MRO), and human resources) and profitability in the global airline industry.Design/methodology/approach: The study integrates the Slack-based Model (SBM) of Data Envelopment Analysis (DEA) with the Alternating Conditional Expectation (ACE) regression to understand the relationships between an airline’s profitability and its efficiencies in 5 identified operations areas.Findings: Based on the observational data obtained from 75 international airlines, the relationships between operational performances and profitability are found to be curvilinear and contingent on an airline’s operating model.Research limitations/implications: The omission of non-IATA airlines and many low cost carriers may hinder a holistic view of the airline industry.Practical implications: Management can influence the profitability of an airline through its strategic operations decisions that affect an airline’s cost, service quality, and financial structure after the influences of location and size have set the stage. Airlines pursuing cost leadership should seek to increase productivity especially in MRO, human resources and physical resources; whereas airlines pursuing service differentiation may choose to provide quality service at lower efficiencies or pursue an approach to improve quality and efficiencies simultaneously.Originality/value: Identifying operations practices that are consistent with a firm’s competitive priorities is important in the multifaceted service environment today. An integrated SBM-ACE regression model, which permits different input-output mix, variable return to scale and non-linear relationship, is proposed and applied to analyze the profit impact of service efficiencies in the five key operations areas.

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Iqbal, Asif, Muhammad Sufyan, Abdul Salalm, Muhammad Ali Shaikh e Muhammad Faizan Khan. "When Satisfaction Takes Flight: Unraveling the Impact of Passenger Satisfaction on Passenger Loyalty with the moderating role of Price Sensitivity in Airline Industry". Research Journal for Societal Issues 5, n. 3 (30 settembre 2023): 73–95. http://dx.doi.org/10.56976/rjsi.v5i3.138.

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The airline industry is highly competitive, and airlines need to provide high-quality services to attract and retain customers. This study examines how airline service quality, safety regulations, airline safety and empathy affect consumer satisfaction and how price sensitivity moderates this effect. Airlines must deliver high-quality services to attract and keep customers in a competitive industry. Moreover, how price sensitivity moderates the relationship between service quality and passenger satisfaction. The results indicate that airline service quality, safety requirements, safety, and empathy affect customer satisfaction. Airline service quality, safety regulations, empathy are the most essential factors affecting passenger satisfaction. Price sensitivity moderates the relationship between passenger satisfaction and passenger loyalty, price-sensitive passengers more likely to switch airlines if they are dissatisfied. The study emphasizes the necessity of high-quality services to improve passenger satisfaction for airlines. To satisfy customers, airlines must prioritize safety, Empathy, ticket pricing, and service quality. Airlines must also recognize price sensitivity's moderating influence and develop strategies to serve price-sensitive passengers. This study adds to the literature by examining how airline service quality, safety regulations, empathy, and price sensitivity affect passenger satisfaction. In a competitive industry, airlines must focus on different service aspects to improve passenger satisfaction and passenger loyalty.

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Chung, Sukhoon, Jin-Woo Park e Sangryeong Lee. "The Influence of CSR on Airline Loyalty through the Mediations of Passenger Satisfaction, Airline Brand, and Airline Trust: Korean Market Focused". Sustainability 14, n. 8 (11 aprile 2022): 4548. http://dx.doi.org/10.3390/su14084548.

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Corporate social responsibility (CSR) has become a significant factor in determining business sustainability. This trend is particularly evident in the airline industry, as airlines endeavor to navigate highly competitive market circumstances. CSR activities constitute a significant duty as one of the survival strategies and to sustain their business based on the customer loyalty in the airline industry in Korea. The purpose of this research was to explore the influence of CSR on airline loyalty through meaningful mediators within the airline industry in order to elicit important insights and provide relevant conclusions for airline experts to apply toward business sustainability. This study employed three factors—passenger satisfaction, airline brand, and airline trust—as key mediators between CSR and airline loyalty. An online survey was carried out through private SNS channels targeting airline service users, and 312 completed surveys were collected. A confirmatory factor analysis (CFA) and structural equation modeling (SEM) enabled the study to determine that CSR activities among airlines significantly impact passenger satisfaction, airline brand, and airline trust. Moreover, passenger satisfaction and airline trust have a notable influence on airline loyalty. Limitations and implications for both academia and management are also presented based on the results of this research.

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Riantama, Dalianus. "What are the Crucial Factors in Gaining Customer Recommendations in the Airline Industry?" Value : Jurnal Manajemen dan Akuntansi 18, n. 2 (10 luglio 2023): 226–36. http://dx.doi.org/10.32534/jv.v18i2.3861.

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The airline business is continually growing. This study tries to find out important factors for customers to give their recommendations for an airline. Text mining approach and feature selection methods are applied to clean the data set and to select the most crucial factors of customer recommendations. This study collected 846 online customer reviews for full-service airlines and 179 low-cost carrier airlines. Cleanliness and crew care are the most critical factors for full-service airline customers. Low-cost carrier airline customers were more concerned about the value of money and flight information. The results provide airlines’ managers with new insights to make their customers willing to give recommendations and gain a positive brand image. Keywords: Online customers review, text mining, customer recommendations, feature selection, airline

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Edelman, Jonathan. "Reviving Antitrust Enforcement in the Airline Industry". Michigan Law Review, n. 120.1 (2021): 125. http://dx.doi.org/10.36644/mlr.120.2.reviving.

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The Department of Transportation (DOT) has broad but oft overlooked power to address antitrust issues among airlines through section 411 of the Federal Aviation Act. However, the DOT’s unwillingness to enforce antitrust more aggressively may be translating into higher fares and fees for airline travelers. More aggressive antitrust enforcement is urgently needed. Recent research has revealed a widespread practice of common ownership in the airline industry, whereby investment firms own large portions of rival airline companies. Although this practice leads to higher prices and reduced competition, antitrust regulators, from the DOT to the Department of Justice and the Federal Trade Commission, have declined to take action. This Note argues that the DOT has the clear legal authority—and the responsibility—under section 411 to address common ownership among airlines by promulgating a rule that limits investors’ ability to own large shares of multiple airlines. DOT regulation in this area could pave the way for more muscular antitrust regulation among industry-specific agencies.

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Manalu, Haposan Vincentius, Demas Haryo Bismantoko, Oktaviana Putri e Kresna Adi Mahendra. "Revenue Management Strategies in Airline Industry: A Literature Review". Jurnal Sistem Teknik Industri 26, n. 1 (29 gennaio 2024): 93–102. http://dx.doi.org/10.32734/jsti.v26i1.14363.

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The airline industry has rapidly evolved, fostering intense competition among companies. This competition drives airlines to formulate strategies for revenue maximization, giving rise to Revenue Management. This literature review spans the past 13 years, examining the development of Airline Revenue Management methods. By analyzing 22 journals with at least Q2 and SINTA 2 indexing, three primary scopes emerge: Quantity Decision, Pricing Decision, and Structural Decision. Airlines predominantly employ dynamic pricing and programming to optimize revenue by adapting to ongoing changes. The development trend in Airline Revenue Management indicates a shift towards faster and more accurate processing through increased integration with simulation and algorithm programming. This paper identifies the three main scopes involved in revenue management strategies and explores the diverse approaches airlines take to optimize income. Notably, dynamic pricing and programming remain prevalent methods, adapting to changing decision variables. The evolving landscape emphasizes integration with advanced technology for efficient processing. The study utilizes numerical and case studies to exemplify the ongoing development of Airline Revenue Management methods within this dynamic industry.

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Più fonti

Tesi sul tema "Airline industry"

Lau, Nga Lok. "Service recovery in airline industry". Thesis, University of Macau, 2006. http://umaclib3.umac.mo/record=b1636417.

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Tsai, Betty M. C. "Financial risk exposures in the airline industry : case of South African Airlines". Master's thesis, University of Cape Town, 2008. http://hdl.handle.net/11427/14383.

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Includes bibliographical references (leaves 131-134).
The airline Industry has been recognised as a high value industry. The market carrying over 2 billion passengers each year and occupied over 35% of global merchandise in trade by value.Studies have been conducted globally to investigate the feasibility and return on investment for local or international airlines, with several analytical methodologies in use. The focus of this dissertation is to analyse the impact of financial risk factors, including interest rate exposures, currency fluctuations, and fuel price changes on the airline industry. This study investigates risk exposures in the South African airline industry and uses data on South African Airways (SAA) and Comair to calculate the impact of risk factors on exposure significance. The key results show that, on average, the exposures are more significant over the short-term horizons which becomes fundamental as the horizon length increases. In cases where the non-linear coefficient is slightly strengthened as the return horizon is lengthened, the sign of the exposure point coefficient does not necessarily point in the favourable direction of returns. Thus, a positive coefficient indicates a tendency of the risk factor and returns to move in the same direction, while a negative sign means that the impact on returns decreases as the exposure increases. Based on the financial ratio analysis of the airline characteristics, the results indicate that SAA shows a better return on investment better than Comair. Particularly SAA (SAA Annual Report: 2005) shows an improvement in performance with an increase in revenues and stable cost bases, despites the unexpected increase in oil dollar prices by 42%, which contrib tes to a large increase in returns. Lastly, structural changes in exposures are investigated, focusing on an extraordinary event of the global aviation industry the terrorist attack in New York on September 11 , 2001. No impact on SAA or Comair was found during the study period, which indicates that our study subjects may be less risk impacted by U.S. influences in comparison to other international airlines. The common financial speculation of higher risks are accompanied by higher returns may not be feasible to the airline industry, but strategic planning changes and future financial management adaptations to fit the global economy may bring a positive impact on the industry. This brings opportunities for further research.

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Lynes, Jennifer Kristin. "The Motivations for Environmental Commitment in the Airline Industry: A Case Study of Scandinavian Airlines". Thesis, Griffith University, 2004. http://hdl.handle.net/10072/367077.

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The greening of management theory suggests that to ensure the environmental sustainability of businesses, a paradigm shift is required away from valuing profit maximisation as the fundamental objective of business, towards incorporating more ecocentric goals and corporate social responsibility into the management equation. The development of mechanisms and tools for a business's environmental sustainability needs to take into consideration the complex issue and value-laden environment in which corporate environmental policy-making occurs, if tools are to be socially and politically legitimated. In this policy-making context there has been growing importance placed on the role of social science in environmental decision-making, as the natural sciences alone may no longer be sufficient to guide the development of sustainable environmental management. This thesis uses a case study of Scandinavian Airlines (SAS) to examine an airline's decision-making processes and drivers for environmental commitment. The airline industry is the focus of this research. Although the airline industry is part of the service sector, it possesses several characteristics similar to those of manufacturing industries including intense regulation, high entry barriers and high capital costs, with tendencies towards oligopolies. It thus provides an interesting juxtaposition between the 'heavy' industries sectors such as the chemical, mining and energy sectors (the focus of much of the empirical research on environmental motivations) and the more consumer-oriented service components of the service industry. The increasing uptake of ecolabels and benchmarking practices in service sectors such as the tourism industry demonstrate growing corporate interest in voluntary and market-based mechanisms to address the management of environmental impacts. Although aviation has been examined with respect to its impacts on the environment, it has not been considered with regard to the internal management processes which are used to develop company policies. The research for this thesis was carried out using a mixed method approach for data collection that included interviews, an interactive discussion tool, document analysis and a literature review. The case study, SAS, is an international commercial airline and one of the founding members of the Star AllianceTM network. SAS operates predominantly at the Scandinavian and European Union level, a domain that has given much attention to environmental issues. This study uses two key decisions that were made in SAS to demonstrate how environmental issues were taken into consideration in the airline's decision-making process. The first decision focuses on a strategic move by the airline in 1995 to purchase 'environmentally-friendly' aircraft engines, and the second decision deals with a new inflight service concept, Scandinavian Direct, that was created by SAS following the economic downturn in the industry in 2001. Based on an in-depth analysis of the drivers identified by both Scandinavian Airlines and related industry officials, this study shows that attitudes, values and beliefs generated both internally and externally have a critical impact on the airline's environmental policy-making. Although there are numerous influences that drive SAS's level of environmental commitment, three of these 'motivators' are particularly noteworthy in the findings. Firstly, this research demonstrates that eco-efficiencies, in various forms, are indeed a strong motive at SAS. Secondly, the Scandinavian culture also plays an influential role in the value SAS puts on the environment at a strategic level. Thirdly, it was found that internal leadership, in the form of environmental champions in senior management positions, played a key role in the positive outcomes of the airline's environmental performance. The implications of this study are three-fold. Firstly, the study provides empirical evidence of the motivations and influences for an individual company at a level of depth provided in few case studies. Secondly, it provides findings that can be used in the development of mechanisms to encourage airlines to continually improve their environmental performance. Thirdly, the significance of this research is founded on the notion that it is crucial to understand the external and internal drivers that influence the development of airline environmental policy if realistic and appropriate benchmarks are to be set for different sectors of the tourism industry. Given the historic and forecasted growth in air travel, the salience of this research is demonstrated.
Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
School of Environmental Planning
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Ray, Pablo M. (Pablo Miguel). "Strategic alliances in the airline industry". Thesis, Massachusetts Institute of Technology, 1992. http://hdl.handle.net/1721.1/12820.

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Roberts, Cheryl Mae. "Efficiency in the U.S. airline industry". Thesis, University of Leeds, 2014. http://etheses.whiterose.ac.uk/8030/.

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The first stage of the transformation of the airline industry appeared with the Airline Deregulation Act of 1978. Post-deregulation, new carriers have emerged and new routes have opened up which connected cities never previously linked by a direct flight. The performance of airline carriers is now a subject of central debate. With competition having increased in many airline markets across the world, and now being at an all-time high, demand for premium travel services (particularly first-class seating) has suffered a significant decline. In addition, the rapid expansion of low cost carriers (LCCs) has drastically altered the nature of competition within the traditional airline industry (Brueckner et al., 2013). This is particularly the case on shorter-haul routes and has caused regional airlines to react or (in some cases) to fail. Rising labour costs and fluctuating fuel prices impact all airlines. Fuel is now approximately 30-40% of airlines costs (Zou and Hansen, 2012), compared to 13% in 2001. The significant rise and ongoing volatility in jet fuel costs further complicates the situation where the strategic response can take many forms, but all involve improving cost efficiency. More than at any time in the past, this has made efficiency a top priority for airline management (Merkert and Hensher, 2011). While cost management has always been an important part of airline administration, in recent years it has become a crucial part of the airline survival strategy. In the decade following the September 11th attacks in 2001, U.S. airlines have shown considerable resilience (all of the legacy carriers have received government support and have undergone restructuring); with most having recently been able to improve their financial position and return to profitability as a result of significant consolidation and capacity discipline (IATA, 2014). However, it remains too early to tell if more airlines have yet to face financial difficulties or will be forced into further merger and acquisition activity. While initiatives to reduce costs are not unusual in the course of economic recessions, the efforts carried out by the airline industry have been considered extreme. These efforts have included scaling back workforces, changes to service and wage reductions from employee groups. Furthermore, these airlines have had to restructure themselves considerably, financially as well as operationally, regardless of whether they pursued bankruptcy protection or not. There is a lack of information on cost efficiency over a longer, more recent time scale, and that it is required for a larger number of airlines. This thesis seeks to fill this gap in a number of ways. First, it extends the limited literature available on Stochastic Frontier Analysis of airline efficiency in more recent years. Second, it will be applying SFA to a much larger panel of passenger airlines over a longer time frame than has been previously studied. With a focus on a wider and more recent period, this provides a renewed efficiency valuation of the U.S. airline industry. In each analysis, the inclusion of environmental variables, which are not always included in previous frontier studies, is analysed. As noted by Lee and Worthington (2014), few studies of airline performance currently account for environmental variables. Therefore, findings should offer an updated and clear link between airline performance and industry characteristics during this time. It is also important to understand what operational measures airlines should adopt in order to remain competitive in the market and to perform well under turbulent market conditions. The thesis further seeks to analyse the impact of fleet planning and strategic management decisions on airline efficiency comparing data envelopment analysis (DEA) and stochastic frontier analysis (SFA) results. In this way, both methods can be compared in terms of estimates and also robustness. Finally, to the current day, the literature on cost structure, efficiency and economies of density/returns to scale of the air cargo industry remain sparse. Most of the literature on cargo airlines has been developed following studies that relate to the passenger airline literature. Research dedicated to cost structure analysis of the air cargo industry is limited due to the lack of structured data on cargo carriers, and more specifically, about integrators.

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Jacob, Mandy, e Zuzana Jakesova. "Emerging Tendencies in the European Airline Industry : an investigation of SAS and Ryanair -". Thesis, Linköping University, Department of Management and Economics, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-1523.

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Background: The airline industry is unique and fascinating. It was protected through government controls until the early 1980s. However, due to deregulation policy the industry opened to free competition. As a result, collaborations and alliances were formed and low budget airlines were able to enter the market.

Purpose: The purpose of this thesis is to present the current stage of the European airline industry by investigating the strategies of Ryanair and SAS with the help of strategic management tools.

Procedure: Two companies were chosen, Ryanair as a low budget airline and SAS as a mature airline. The investigation was based on secondary data found in financial -, annual -, business - and company reports as well as in independent analyst reports and on the Internet.

Results: Ryanair’s and SAS’ strategies differ a lot. While Ryanair is focusing on lowest costs it is able to offer low fare tickets but also puts effort into increasing service. On the other hand, SAS’ complicated situation in the weak industry leads to many strategic adjustments. Its diverse choice of prices and services underlines its current instability. Concerning the European airline industry, moves toward consolidation are observable. The industry is reshaped

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Laviolette, Julie Marie. "Strategies of a deregulated Canadian airline industry". Thesis, University of British Columbia, 1987. http://hdl.handle.net/2429/27700.

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The U.S. airline industry's experience under a regime of deregulation, as well as the potential forms of strategic interaction in a duopoly are examined in order to determine what strategies Canada's two major carriers should adopt in the deregulated Canadian airline industry. The following recommendations are made to Air Canada and to Canadian Airlines International regarding price, service, and network strategies. First, the carriers should strengthen their hub and spoke operations (i.e. by further consolidating feeder carriers, and offering a high quality of service network-wide). Second, the airlines should strive to control costs (i.e. by reducing labour and fuel costs, while capitalizing on the potential economies of scope attainable through international operations). Finally, the carriers should apply their marketing expertise (i.e. by continuing to develop their yield management systems and frequent flier programs, as well as adopting innovative, new pricing strategies).
Business, Sauder School of
Graduate

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Gallinaro, Jacopo <1991&gt. "Customer Relationship Management in the airline industry". Master's Degree Thesis, Università Ca' Foscari Venezia, 2017. http://hdl.handle.net/10579/11495.

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In the last few decades the concept of Customer Relationship Management has assumed a major role within certain firms which did not want to renounce to the opportunities deriving from the right understanding of customers’ needs and priorities. The choice to analyse the CRM concept applied to the airline industry has been dictated by the awareness that, in today’s fiercely competitive market, a strategy based mainly on price reductions is no longer a reliable source of competitive advantage for airlines. Rather, a customer-centric strategy on consumer attention is nowadays considered an essential element for airlines companies to differentiate their own offering from that of competitors. The analysis, furthermore, will demonstrate that such a customer-oriented approach, through CRM systems, if properly structured and implemented, can lead to concrete benefits both for airlines, in terms of process efficiency and revenue improvement, and for passengers, in terms of customer satisfaction.

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Heang, Rasmey. "APPLYING THE VALUE GRID MODEL IN AIRLINE INDUSTRY : A CASE STUDY OF SCANDINAVIAN AIRLINES (SAS)". Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33507.

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The concept of a value chain has assumed a dominant position in the strategic analysis of industries. However, the concept of linear value chain has recently become unsuitable as a tool to analyze some industries and to uncover many sources of value. The value grid approach allows firms to identify opportunities and threats in a more explicit way than with the traditional value chain model. Until now, there are still not many researchers working on the concept of value grid. Therefore, the purpose of this research is to exemplify the value grid model in airline industry with a case study of Scandinavian Airlines (SAS) and to illustrate its application, the provision of airline industry and content is explored to identify potential strategic implications for Scandinavian Airlines (SAS).

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Beech, J. G. "An investigation into the notions of 'success' and 'failure' held by senior UK airline executives and their perceptions of the causes of 'success'". Thesis, Cranfield University, 2003. http://hdl.handle.net/1826/112.

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This study explores the notions of 'success' and 'failure' held by senior executives in the UK and Irish airline industry. Previous studies of this industry have tended to be from a positivist perspective, focusing on financial performance at the level of 'airline' or 'airline industry'. This study takes the airline executive as the unit of analysis and is conducted from a phenomenological perspective. A methodology using interviews, causal mapping and postal questionnaires is applied to surface the notions of 'success' and 'failure' and the perception of the causes of 'success' held by board-level airline executives. Standardised data published by the Civil Aviation Authority Economic Research Group is used to establish a range of objective measures, both financial and operational, and these objective measures are compared with the rankings of the senior executives' perceptions of the success of UK and Irish airlines. The research establishes that senior airline executives do not see 'success' in terms of financial objective measures such as Added Value or Operating Ratio; they use profit as the primary financial measure of 'success' and frequently hold notions of 'success' that are based in other functional areas such as operations and marketing. The causes of 'success' are seen as coming from the breadth of functional areas. The influence of HRM factors becomes clearer at deeper levels of abstraction when considering 'success'. There is limited evidence of the stereotyping of perceptions when the success of specific airlines is considered, but not for airlines' success in general. Recommendations for further research into the management of human resources within airlines are made.

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Libri sul tema "Airline industry"

Taneja, Nawal K. Airline Industry. Abingdon, Oxon; New York, NY : Routledge, 2016.: Routledge, 2016. http://dx.doi.org/10.4324/9781315566429.

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Cento, Alessandro. The Airline Industry. Heidelberg: Physica-Verlag HD, 2009. http://dx.doi.org/10.1007/978-3-7908-2088-1.

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1934-, Leary William M., a cura di. The Airline industry. New York: Facts on File, 1992.

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Vock, Daniel C. Airline Industry Troubles. 2455 Teller Road, Thousand Oaks California 91320 United States: CQ Press, 2023. http://dx.doi.org/10.4135/cqresrre20230630.

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Christensen, Mike. Airline Industry Turbulence. 2455 Teller Road, Thousand Oaks California 91320 United States: CQ Press, 2019. http://dx.doi.org/10.4135/cqresrre20190118.

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Koch, Kathy. Airline Industry Problems. 2455 Teller Road, Thousand Oaks California 91320 United States: CQ Press, 1999. http://dx.doi.org/10.4135/cqresrre19990924.

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Association, International Air Transport, Air Transport Association of America. e Aerospace Industries Association of America., a cura di. Airline industry standard world airlines technical operations glossary. [Washington, DC: Air Transport Association], 1986.

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Belobaba, Peter. The global airline industry. Hoboken: Wiley, 2015.

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Peter, Belobaba, Odoni Amedeo R e Barnhart Cynthia, a cura di. The global airline industry. Reston, VA: American Institute of Aeronautics and Astronautics, Inc., 2009.

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Kevin, O'Toole, e Burgess Gareth, a cura di. The airline industry guide. Sutton: Reed Business Information, 2001.

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Capitoli di libri sul tema "Airline industry"

Borenstein, Severin, e Nancy Rose. "Airline Industry". In The New Palgrave Dictionary of Economics, 1–3. London: Palgrave Macmillan UK, 2008. http://dx.doi.org/10.1057/978-1-349-95121-5_2049-1.

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Borenstein, Severin, e Nancy Rose. "Airline Industry". In The New Palgrave Dictionary of Economics, 227–29. London: Palgrave Macmillan UK, 2018. http://dx.doi.org/10.1057/978-1-349-95189-5_2049.

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Broere, Rob. "Thought Leadership Pieces". In Airline Industry, 172–264. Abingdon, Oxon; New York, NY : Routledge, 2016.: Routledge, 2016. http://dx.doi.org/10.4324/9781315566429-10.

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Morrell, Peter S. "Industry financial prospects". In Airline Finance, 299–306. 5^a ed. 5th edition. | Abingdon, Oxon ; New York, NY : Routledge, 2021.: Routledge, 2021. http://dx.doi.org/10.4324/9781003038191-14.

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Morrell, Peter S. "Industry financial performance". In Airline Finance, 1–19. 5^a ed. 5th edition. | Abingdon, Oxon ; New York, NY : Routledge, 2021.: Routledge, 2021. http://dx.doi.org/10.4324/9781003038191-1.

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Wensveen, John. "The Airline Industry". In Air Transportation, 195–230. 9^a ed. London: Routledge, 2023. http://dx.doi.org/10.4324/9780429346156-8.

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Wensveen, John. "The Airline Industry". In Air Transportation, 3–19. 9^a ed. London: Routledge, 2023. http://dx.doi.org/10.4324/9780429346156-2.

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Clarke, Michael D. D., e David M. Ryan. "Airline Industry Operations Research". In Encyclopedia of Operations Research and Management Science, 37–43. Boston, MA: Springer US, 2013. http://dx.doi.org/10.1007/978-1-4419-1153-7_24.

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O’Connell, John F. "The global airline industry". In The Routledge Companion to Air Transport Management, 11–28. 1 Edition. | New York : Routledge, 2018. | Series: Routledge companions in business, management and accounting: Routledge, 2018. http://dx.doi.org/10.4324/9781315630540-2.

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Tabacco, Giovanni Alberto. "Entry and Market-Sharing Agreements in the U.S. Airline Industry". In Airline Economics, 49–71. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-46729-0_4.

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Atti di convegni sul tema "Airline industry"

Charernnit, Kanittha. "DIGITAL COMPETENCIES FOR FUTURE AIRLINE INDUSTRY PROFESSIONALS". In THE 2023 INTERNATIONAL CONFERENCE ON CREATIITY, MANAGEMENT, EDUCATION, TECHNOLOGY AND SCIENCES. EDUCATION STUDIO, 2023. http://dx.doi.org/10.62788/pp598it.

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The airline industry has experienced significant transformation over the past few decades, largely driven by advancements in digital technologies. The increasing reliance on digitalization has revolutionized how airlines operate, interact with customers, and manage their businesses. This research paper explores the importance of digital competencies in the context of the airline industry and their implications for future professionals in the field. With the rapid advancement of technology, digitalization has become a crucial factor in shaping the aviation sector. The paper highlights the specific digital competencies that airline industry professionals need to develop to thrive in an increasingly digital environment. This paper also discusses the benefits and challenges associated with enhancing digital competencies and proposes strategies for integrating digital skills into training and education programs for aspiring airline industry professionals.

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Holmes, Bruce J. "NextGen and innovation [airline industry]". In 2010 Integrated Communications, Navigation and Surveillance Conference (ICNS). IEEE, 2010. http://dx.doi.org/10.1109/icnsurv.2010.5503275.

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Sakız, Burcu. "Risk Management and Airline Sector by Using Financial Ratios - An Application". In International Conference on Eurasian Economies. Eurasian Economists Association, 2017. http://dx.doi.org/10.36880/c08.01825.

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The growing airline transportation in the world and Turkey in recent years has increased the importance of airline passenger and cargo transportation operations and has brought intense competition in the domestic and international airlines market. Under intense competition, it is of utmost importance to capture the sustainable success of an ever-evolving and growing market by accurately assessing the financial performance and risks of businesses. In addition to the financial ratios generally used in all sectors, a number of indicators specific to the airline industry are used to assess the financial status of companies operating in the airline industry. These ratios and indicators will be calculated to compare for past periods and years, to assess risks for the future, to make forecasts, to report, to be able to see the financial status of the business concerned and to plan and make decisions in a more healthy and accurately. In this paper, after literature review, one of the most important financial risk evaluation model Altman Z’’ score is examined and an application with Turkish Airlines’ quarterly last 3 years financial data is evaluated.

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Garina, Ekaterina Sergeevna. "Information Technology: Current and Future Trends for Airlines". In International Scientific and Practical Conference, chair Tatiana Viacheslavovna Pavlovich. TSNS Interaktiv Plus, 2020. http://dx.doi.org/10.21661/r-551533.

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Logan, D. "Automatic Testing In Tbe Airline Industry". In Electro International, 1991. IEEE, 1991. http://dx.doi.org/10.1109/electr.1991.718252.

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Biermann, Thomas. "Yield management in the airline industry". In 2007 International Symposium on Logistics and Industrial Informatics. IEEE, 2007. http://dx.doi.org/10.1109/lindi.2007.4343529.

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K Tissera, P. H., A. N. M. R. S. P. llwana, K. T. Waduge, M. A. l. Perera, D. P. Nawinna e D. Kasthurirathna. "Predictive Analytics Platform for Airline Industry". In 2020 2nd International Conference on Advancements in Computing (ICAC). IEEE, 2020. http://dx.doi.org/10.1109/icac51239.2020.9357244.

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Gajić, Jelena, Radmila Živković, Jelena Stanković e Ivana Brdar. "Social CRM in the airline industry". In Sitcon 2016. Belgrade, Serbia: Singidunum University, 2016. http://dx.doi.org/10.15308/sitcon-2016-87-91.

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Buday, Adam, e Benedikt Badánik. "Social media as a tool for airline service quality assessment". In Práce a štúdie. University of Žilina, 2023. http://dx.doi.org/10.26552/pas.z.2023.2.05.

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Our study investigates the perception of service quality of 12 airlines by using a mixed-method approach that consists of numerical analysis of key performance indicators (KPIs) and qualitative examination of Twitter customer service. Our findings reveal that Twitter is the most popular social media platform in the airline industry, with U.S.-based airlines being the most active. The analysis of customer feedback on Twitter showed noticeable differences between full-service and low-cost carriers, with the former receiving more complaints regarding booking and in-flightservice quality, and the latter receiving more complaints regarding delayed or cancelled flights and poor customer service. Overall, our research provides valuable insights into the significance of social media as a tool for promotional activities and customer service, while highlighting common issues in service quality perception by airline customers.

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Trapote-Barreira, César, Andreas Deutschmann e Francesc Robusté. "Managing airlines: the cost of complexity". In CIT2016. Congreso de Ingeniería del Transporte. Valencia: Universitat Politècnica València, 2016. http://dx.doi.org/10.4995/cit2016.2016.4092.

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This paper is dedicated to the structure of airline networks as a sink of efficient airline operations. Parameters of complexity were derived and mirrored on level of service as well as efficiency parameters. Airlines usually considerers an operational overhead to predict the total flight operation cost. This parameter includes the expected cost for disruptions and delays. When an airline has to mobilize an aircraft in a base for recovering the service or for breaking an emergent dynamic, then it is running extra costs. The cost of managing complexity in the airline industry has a direct impact on profit and loss account. Therefore, this paper presents an integrated approach to evaluate this cost, based on padding and aircrafts dedicated to recover disruptions. Finally, some additional indicators are derived to evaluate reliability improvement as part of complex performance.DOI: http://dx.doi.org/10.4995/CIT2016.2016.4092

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Rapporti di organizzazioni sul tema "Airline industry"

Borenstein, Severin, e Nancy Rose. How Airline Markets Work...Or Do They? Regulatory Reform in the Airline Industry. Cambridge, MA: National Bureau of Economic Research, settembre 2007. http://dx.doi.org/10.3386/w13452.

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Card, David. Deregulation and Labor Earnings in the Airline Industry. Cambridge, MA: National Bureau of Economic Research, luglio 1996. http://dx.doi.org/10.3386/w5687.

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Puller, Steven, Anirban Sengupta e Steven Wiggins. Testing Theories of Scarcity Pricing in the Airline Industry. Cambridge, MA: National Bureau of Economic Research, dicembre 2009. http://dx.doi.org/10.3386/w15555.

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Borenstein, Severin, e Nancy Rose. Competition and Price Dispersion in the U.S. Airline Industry. Cambridge, MA: National Bureau of Economic Research, luglio 1991. http://dx.doi.org/10.3386/w3785.

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Berry, Steven, e Panle Jia. Tracing the Woes: An Empirical Analysis of the Airline Industry. Cambridge, MA: National Bureau of Economic Research, novembre 2008. http://dx.doi.org/10.3386/w14503.

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Schenone, Carola, Patrick Dennis e Kristopher Gerardi. Common Ownership Does Not Have Anti-Competitive Effects in the Airline Industry. American Finance Association, agosto 2022. http://dx.doi.org/10.37214/jofdata.11.

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Dikeman, Bruce, e Tom Cash. Why Did Airline Deregulation Produce Today's Industry Structure? Should Our Lawmakers Have Predicted How the Industry Would Emerge? Fort Belvoir, VA: Defense Technical Information Center, aprile 1993. http://dx.doi.org/10.21236/ada276761.

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Gedge, Christopher, James Roberts e Andrew Sweeting. A Model of Dynamic Limit Pricing with an Application to the Airline Industry. Cambridge, MA: National Bureau of Economic Research, luglio 2014. http://dx.doi.org/10.3386/w20293.

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Severino, Lilian, Guilherme Resende e Ricardo Lima. Documento de Trabalho- Ex post mergers evaluation: Evidence from the Brazilian airline industry. Departamento de Estudos Econômicos - Cade, settembre 2021. http://dx.doi.org/10.52896/dee.dt3.021.

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Norman, James. Long Haulers: The US Airline Industry and Moving Forward From the Covid-19 Pandemic. University of North Dakota, dicembre 2021. http://dx.doi.org/10.31356/avi-fac008.

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