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1

Hall, N. « Social Care, Service Users and User Involvement ». British Journal of Social Work 43, no 4 (1 juin 2013) : 820–21. http://dx.doi.org/10.1093/bjsw/bct093.

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Beresford, Peter, et Sarah Carr. « Social care, service users and user involvement ». Aotearoa New Zealand Social Work 28, no 2 (18 août 2016) : 95. http://dx.doi.org/10.11157/anzswj-vol28iss2id229.

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Beresford, Peter, et Jane Campbell. « Disabled People, Service Users, User Involvement and Representation ». Disability & ; Society 9, no 3 (janvier 1994) : 315–25. http://dx.doi.org/10.1080/09687599466780361.

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RUDMAN, M. J. « User involvement in the nursing curriculum : seeking users' views ». Journal of Psychiatric and Mental Health Nursing 3, no 3 (juin 1996) : 195–200. http://dx.doi.org/10.1111/j.1365-2850.1996.tb00087.x.

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Keenan, Gayle I. G., et Denyse A. Hodgson. « Service user involvement in cancer professionals’ education : perspectives of service users ». Journal of Radiotherapy in Practice 13, no 3 (25 février 2014) : 255–63. http://dx.doi.org/10.1017/s146039691400003x.

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AbstractsBackgroundService user involvement has been demonstrated as an important aspect of cancer professionals’ education. There is some understanding of service users’ incentive to be involved, but little insight into what motivates them. This study explores this concept more fully.PurposeTo explore the motivations and experience of service users’ involvement in radiotherapy and oncology education.Materials and methodsOne-to-one interviews were conducted with service users who have been involved in education at the university. Thematic analysis was conducted. Five participants were asked about their motivations and experience of taking part in a variety of educational activities.ResultsThe experience of being involved gave the participants a sense of wellbeing and purpose. Three sub-themes were identified that related to service users’ motivation for being involved in educational activities with undergraduate students. These were to promote awareness by sharing their experiences of cancer; improve patient care through learning from negative experience; and personal reward skills for survivorship.ConclusionsThis study has highlighted the importance of hearing the voice of the service users; a two-way engagement for which there are benefits for both the students and service users. The involvement of service users in education becomes part of their personal journey.
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Niès, Julie, et Sylvia Pelayo. « From users involvement to users’ needs understanding : A case study ». International Journal of Medical Informatics 79, no 4 (avril 2010) : e76-e82. http://dx.doi.org/10.1016/j.ijmedinf.2009.06.007.

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Stein, Michael D., Shannon R. Kenney, Bradley J. Anderson et Genie L. Bailey. « Loaded : Gun involvement among opioid users ». Drug and Alcohol Dependence 187 (juin 2018) : 205–11. http://dx.doi.org/10.1016/j.drugalcdep.2018.03.015.

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Cotterell, Phil, Gwen Harlow, Carolyn Morris, Peter Beresford, Bec Hanley, Anita Sargeant, John Sitzia et Kristina Staley. « Service user involvement in cancer care : the impact on service users ». Health Expectations 14, no 2 (28 octobre 2010) : 159–69. http://dx.doi.org/10.1111/j.1369-7625.2010.00627.x.

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Syrett, Michel. « Service user involvement in mental health research : a user's perspective ». Advances in Psychiatric Treatment 17, no 3 (mai 2011) : 201–5. http://dx.doi.org/10.1192/apt.bp.110.008003.

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SummaryThis article focuses on service user involvement in supporting and undertaking mental health research. It is written from the author's perspective as a service user with bipolar disorder who has built on previous experience as an academic researcher in business and management studies by active involvement in a number of mental health research projects in a service user capacity. The article highlights contrasting approaches taken by different projects in how they involve service users and provides learning points based on the author's and other service users' experiences.
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Harding, Emma. « Service users and service ‘deliverance’ ». Clinical Psychology Forum 1, no 43 (novembre 1992) : 31–34. http://dx.doi.org/10.53841/bpscpf.1992.1.43.31.

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The qualification ‘user-led’ in describing service planning often belies inadequate involvement. This summary of ideas generated by service users at a user/NIMHE conference outlines a suggested protocol for involvement that may benefit from practical exploration
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Procte, Chris, et Molly Businge. « Involve Users or Fail ». International Journal of Information Technology Project Management 4, no 4 (octobre 2013) : 51–65. http://dx.doi.org/10.4018/ijitpm.2013100103.

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Repeated surveys, and most notably those by the Standish Group, suggest that a substantial proportion of Information Technology (IT) projects fail. The literature suggests that this is in part due to a lack of user involvement in the project. The authors’ research describes the case study of a major IT system implementation project in East Africa. The paper reports on the results of both an online questionnaire and interviews with key participants. The authors’ findings suggest that the subsequent failure of this project was in large part attributable to a lack of user involvement in the definition of requirements and implementation of the system. There did not appear to be an organisational culture that recognised the significance of such participation in the project. Although there are issues of definition raised, such as the definition of success and failure, this work supports previous findings that user involvement is a key factor in IT project success and failure.
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Wallcraft, Janet. « Involvement of service users in adult safeguarding ». Journal of Adult Protection 14, no 3 (15 juin 2012) : 142–50. http://dx.doi.org/10.1108/14668201211236340.

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Beresford, Peter. « Service users : Individualised involvement or collective action ? » A Life in the Day 12, no 4 (novembre 2008) : 13–15. http://dx.doi.org/10.1108/13666282200800034.

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Hendrickson, James C., et Dean R. Gerstein. « Criminal Involvement Among Young Male Ecstasy Users ». Substance Use & ; Misuse 40, no 9-10 (1 janvier 2005) : 1557–75. http://dx.doi.org/10.1081/ja-200066893.

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Daykin, N., M. Sanidas, J. Tritter, J. Rimmer et S. Evans. « Developing user involvement in a UK cancer network : professionals’ and users’ perspectives ». Critical Public Health 14, no 3 (septembre 2004) : 277–94. http://dx.doi.org/10.1080/09581590400004402.

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Klausen, Rita K., Marie Karlsson, Svein Haugsgjerd et Geir Fagerjord Lorem. « Narrative performances of user involvement among service users in mental health care ». Narrative Inquiry 27, no 1 (21 juillet 2017) : 149–68. http://dx.doi.org/10.1075/ni.27.1.08kla.

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Abstract This article deals with user involvement in mental health care and emerges from interviews with four service users at a community mental health center in northern Norway. The stories told by the participants were related to an impending closure of the center following a new health care reform. The aim of this article is to take a closer look at how user involvement was performed by the participants in the storytelling context. We explore the stories told using narrative contextualization analysis. Through our analysis, we find that narrative environments demands our attention to turn to storytelling as stories play out in the here and now of everyday life in mental health care.
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Damodaran, Leela. « User involvement in the systems design process-a practical guide for users ». Behaviour & ; Information Technology 15, no 6 (janvier 1996) : 363–77. http://dx.doi.org/10.1080/014492996120049.

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Sargeant, Anita, Sheila Payne, Merryn Gott, Neil Small et David Oliviere. « User involvement in palliative care : motivational factors for service users and professionals ». Progress in Palliative Care 15, no 3 (juin 2007) : 126–32. http://dx.doi.org/10.1179/096992607x196060.

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Wibowo, Ariyanto, et Astuti Yuli Septyani. « ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEEFEKTIFAN MANAJER DALAM PENGEMBANGAN SISTEM INFORMASI ». Jurnal Riset Akuntansi dan Keuangan 3, no 1 (1 février 2007) : 58. http://dx.doi.org/10.21460/jrak.2007.31.133.

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At Persent technologt is rapidly advancing. It is accompanied by the development of the technologt-based information system. The development af the information system requires various supportingfactors, which dre omang other the participation of user communication of useri top management involvement, cotnplexity af system,top mtmagement involvementand structure af organization can give the efectivity from information system that retlected on the user satisfaction. The obiective of this study is ta find empirical evidence that participation of user, commtmication of user, top monagement involvement, complexity system,top man'agement involvement and structure of organization had influence the successful information system development. The analysis indieates that the participation of useri comunnication of user, top management involvement, ord complexity system statically influence the srccessful infarmation development system and structtre of organization stdically did not intlaence the successful information system development.Keyword: The Participatioru af Users, Commwtication af users, Top Managernent Involvement, Complexity of System, Structureof Organization, The Successful of Information,SystemDevelopment.
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Kaini, Bachchu Kailash. « Service Users’ Involvement and Engagement in Interprofessional Care ». Journal of Nepal Medical Association 55, no 204 (23 décembre 2016) : 103–6. http://dx.doi.org/10.31729/jnma.2867.

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Interprofessional care is joint working between health care professionals by pooling their skills, knowledge and expertise, to make joint decisions and learn from each other for the benefits of service users and healthcare professionals. Service users involvement is considered as one of the important aspects of planning, management and decision making process in the delivery of health care to service users. Service users’ involvement is not the same as public involvement and partnership arrangements in health care. The active involvement and engagement of service users in health care positively contributes to improve quality of care, to promote better health and to shape the future of health services. Service users are always at the centre of health care professionals’ values, work ethics and roles. Moreover, service users centred interprofessional team collaboration is very important to deliver effective health services.Keywords: interprofessional; service users; health care; benefits; collaboration. | PubMed
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Matscheck, David, Amanda Ljungberg et Alain Topor. « Beyond formalized plans : User involvement in support in daily living – users’ and support workers’ experiences ». International Journal of Social Psychiatry 66, no 2 (12 décembre 2019) : 156–62. http://dx.doi.org/10.1177/0020764019894603.

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Background: User involvement, based on respect and carried out through dialogue, has been shown to lead to increased self-respect, self-confidence and positive identity. In Sweden, the Social Service Act requires that interventions be designed and implemented together with the individual concerned. The basic criterion for social support is prolonged severe mental illness (usually at least 6 months), with no criteria for specific diagnosis or institutional history. The most common form of social support is ‘support in daily living’, a community care intervention for people aged 18 years or older who have their own homes and living arrangements. Aim: This article aims to deepen our understanding of user involvement at the individual level in the provision of an ongoing social work intervention. What elements of user involvement can be found in users’ and support workers’ descriptions of helpful support in daily living? Method: Qualitative interviews were conducted with 18 users, who had experienced support in daily living as helpful, and 16 interviews with the users’ support workers. Results: Three major, interconnected themes emerged: Constant dialogue; Framing the flexibility, in relation to formalized intervention plans and regulations; The importance of ‘small things’, decisions concerning daily life. Conclusion: Both users and support workers described user involvement at the individual, micro-level to be an integral part of helpful support in daily living. It was possible to create a space for dialogue and co-creation in which users were involved in formulating and deciding the contents of their support at an informal level, to influence their own everyday lives. While a formal framework of rules, restrictions and plans surrounds meetings between users and professionals, a facilitating factor may be the absence of too detailed plans and regulations, leaving trust to users and professionals and their capacity to manage most of the choices they have to make.
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Fischer, Björn, Alexander Peine et Britt Östlund. « The Importance of User Involvement : A Systematic Review of Involving Older Users in Technology Design ». Gerontologist 60, no 7 (27 novembre 2019) : e513-e523. http://dx.doi.org/10.1093/geront/gnz163.

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Abstract Background and Objectives There is a lack of understanding of how older adults’ involvement and participation matters in actual design practice. This systematic literature review investigates existing empirical studies involving older users during the design of technologies and explores the nature and consequences of involving older people. Research Design and Methods Our literature review is informed by the guidelines of the PRISMA statement. We examined the included studies by means of thematic content analysis to identify the nature of older users’ involvement and existing evidence on what consequences it has. Results In total, 40 empirical studies published in the period 2014–2018 are included in the review. Most empirical studies involve older people from local networks, with underlying stereotypical images and at lower levels of participation. The results reveal three main consequences of involving older users: learning, adjusted design, and an increased sense of participation. Furthermore, we found that user involvement is a structured process whose outcomes are contingent on a range of premises. Discussion and Implications Synthesizing the results, we develop the concept of user involvement and present an analytical framework. Our results have implications for researchers and policy makers, since they throw into question the widely held assumption that involving older people inevitably yields beneficial outcomes.
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Norwood, Carl, Anna Tickle, Danielle De Boos et Roberta Dewa. « Tame clients : an evaluation of service users’ and trainee clinical psychologists’ perspective of service user involvement in teaching ». Journal of Mental Health Training, Education and Practice 14, no 5 (29 août 2019) : 327–38. http://dx.doi.org/10.1108/jmhtep-11-2018-0068.

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Purpose The involvement of service users within clinical psychology training is written into policy. However, the practice of evaluating involvement from both trainees’ and service users’ viewpoint is minimal. The purpose of this paper is to evaluate recent service user involvement in psychometrics and formulation teaching on a clinical psychology training programme, from both service user and trainee perspectives. Design/methodology/approach Focus groups were held with service users (n=3) involved in the teaching, as well as trainees (n=3). Additional questionnaire data were captured from trainees (n=11). Service user and trainee data were analysed separately using thematic analysis. Themes generated for trainees were also mapped on to a competency framework for clinical psychologists. Findings Both parties found the teaching beneficial. Service users enjoyed supporting trainees and engaged positively in their roles. They identified relational aspects and reflections on their own therapy as other benefits. Trainees reported enhanced clinical preparedness, critical and personal reflection. Trainee anxiety was evident. Learning mapped well to competency frameworks. Research limitations/implications The samples were small and some data truncated. Findings speak to broader issues and may transfer to other involvement contexts. Practical implications A good degree of meaningful involvement can be achieved through such initiatives, to mutual benefit and enhanced learning. Originality/value Nature of the exercise and dual-aspect approach to evaluation described here helps to minimise tokenism. The mapping of findings to competency frameworks supports evaluative processes and helps to legitimise involvement initiatives that challenge the boundaries of existing practice.
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Hou, Avus C. Y., Wen-Lung Shiau et Rong-An Shang. « The involvement paradox ». Industrial Management & ; Data Systems 119, no 4 (13 mai 2019) : 881–901. http://dx.doi.org/10.1108/imds-06-2018-0245.

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Purpose Can mobile instant messaging (MIM) make people entering into the state of cognitive absorption (CA)? The purpose of this paper is to investigate whether CA can help explain users’ satisfaction during the process of MIM, while interactivity and interest are operated as determinants of CA as well as directly associated with satisfaction. Design/methodology/approach This study proposes a satisfaction model that is adapted from the CA theory to investigate MIMs users’ satisfaction with two determinants, interactivity and interest. Specifically, CA is operated as a second-order formative construct with four reflective dimensions, including curiosity, focused immersion, heightened enjoyment and temporal dissociation. Partial least square structural equation modeling was applied to evaluate the causal links of the model with the data collected from 472 LINE users who all had long using experience. Findings The results showed that CA in MIM, fueled by interactivity and interest, is positively related to satisfaction. Interactivity and interest themselves were also significantly associated with satisfaction. Among them, interactivity has the most influence on satisfaction, followed by interest and CA. Surprised, curiosity and focused immersion did not formative CA in MIM. Research limitations/implications The present study focuses on user satisfaction of a specific MIM (LINE) and collects data from users within a specific region (Taiwan). Other researchers must take these constrains into consideration when referencing this study. Originality/value To the best of the authors’ knowledge, this is the first study which confirmed that people still enter into the state of CA when using MIM on smartphone, even though the using environment is drastically different from that on desktop. It indicates that prior theories in CA with desktop-based software are still applicable and serve as a basis for more studies in the mobile context to a certain extent, but other factors should also be considered. As interactivity and interest are conducive to CA, leading to user satisfaction, an MIM app can be more popular if the two factors are incorporated.
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Laitila, Minna, Jalmiina Nummelin, Tiina Kortteisto et Anneli Pitkänen. « Service users' views regarding user involvement in mental health services : A qualitative study ». Archives of Psychiatric Nursing 32, no 5 (octobre 2018) : 695–701. http://dx.doi.org/10.1016/j.apnu.2018.03.009.

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Lawson, Mike, Chrissie Strickland et Paul Wolfson. « User involvement in care planning ». Psychiatric Bulletin 23, no 9 (septembre 1999) : 539–41. http://dx.doi.org/10.1192/pb.23.9.539.

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Aims and methodTo assess the extent of user involvement in care planning, from the users' perspective. Fifty Care Programme Approach (CPA) meetings across five consultant teams were included using quota sampling. Data concerning user involvement was collected by direct observation, semi-structured interviews with users and keyworkers and a review of CPA documentation.ResultsUser involvement in needs assessment and decision-making was poor, as was knowledge of care planning and information provision to users.Clinical implicationsLimited resources and conflict resulting from the more containing aspects of the CPA remain obstacles for user involvement. Possible improvements include user led needs assessment, information pack provision and limiting attendance at CPA meetings.
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Bhattacharya, Mithu, Samuel Fosso Wamba et Jean Robert Kala Kamdjoug. « Exploring the Determinants of ERP Adoption Intention ». International Journal of Technology Diffusion 10, no 4 (octobre 2019) : 58–76. http://dx.doi.org/10.4018/ijtd.2019100104.

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Using data collected from 193 ERP users collected through a web-based survey within an Australian state emergency service organization, we will develop and test a research model taking relevant constructs from TAM and others social factors such as subjective norm, top management involvement, user involvement along with perceived usefulness, perceived ease of use, and attitude into account. We will specifically apply the REBUS-PLS method to detect two distinctive groups of users. In fact, this analysis highlights different groups of users on these links: user involvement and attitude; user involvement and perceived ease of use; top management involvement and user involvement; top management involvement and attitude; top management involvement and perceived usefulness; subjective norm and perceived usefulness.
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Fisher, M., et D. Coyle. « Involving Service Users in Professional Nurse Education in Wales ». Journal of Learning Disabilities for Nursing, Health, and Social Care 3, no 4 (décembre 1999) : 209–13. http://dx.doi.org/10.1177/174462959900300407.

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A small scale survey was conducted among nurse educationalists within Wales as part of the ongoing monitoring of Welsh Office targets for learning disability nursing. This survey showed that there has been very little service user involvement in professional nurse education in Wales. The authors discuss the possible reasons for such low level involvement. Examples of involvement of people with learning disabilities are compared to the much more favourable situation within the mental health field. Possible reasons for the barriers to progress in this area are discussed. The history of service user involvement and the development of advocacy both within the UK and other countries is also highlighted. The impact of various government initiatives on this situation is considered.
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Allingham, Patricia, et Marcus O'Connor. « MIS Success : Why Does it Vary among Users ? » Journal of Information Technology 7, no 3 (septembre 1992) : 160–68. http://dx.doi.org/10.1177/026839629200700305.

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Organizations have been developing and implementing computer-based management information systems (MIS) at an increasing rate for the last 35 years. However, evidence indicates that many computer-based MIS are not as successful as they should be and many may be considered failures. There has been much research to investigate organizational factors, individual differences, user involvement and their relationship to MIS success, and in particular, one indicator of MIS success, user information satisfaction (UIS). Little attention, however, has been paid to whether UIS for any particular MIS varies for users from different organization functions and different management levels within an organization. This paper reports the results of a field study of MIS in different organizations in Australia which investigates the relationship between type of user, user involvement and user information satisfaction. The results show that MIS success (UIS) varies between users of the same MIS based on their organizational function and that user involvement in the systems development life cycle (SDLC) has a significant positive effect on UIS. The significance of the effect of user involvement varies for users based on their organizational function. Technical users are less satisfied with MIS than administrative users. The relationship between user involvement and user control of the systems development process and UIS is significantly different for administrative and technical users.
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Maheu-Cadotte, Marc-André, Véronique Dubé, Sylvie Cossette, Alexandra Lapierre, Guillaume Fontaine, Marie-France Deschênes et Patrick Lavoie. « Involvement of End Users in the Development of Serious Games for Health Care Professions Education : Systematic Descriptive Review ». JMIR Serious Games 9, no 3 (19 août 2021) : e28650. http://dx.doi.org/10.2196/28650.

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Background On the basis of ethical and methodological arguments, numerous calls have been made to increase the involvement of end users in the development of serious games (SGs). Involving end users in the development process is considered a way to give them power and control over educational software that is designed for them. It can also help identify areas for improvement in the design of SGs and improve their efficacy in targeted learning outcomes. However, no recognized guidelines or frameworks exist to guide end users’ involvement in SG development. Objective The aim of this study is to describe how end users are involved in the development of SGs for health care professions education. Methods We examined the literature presenting the development of 45 SGs that had reached the stage of efficacy evaluation in randomized trials. One author performed data extraction using an ad hoc form based on a design and development framework for SGs. Data were then coded and synthesized on the basis of similarities. The coding scheme was refined iteratively with the involvement of a second author. Results are presented using frequencies and percentages. Results End users’ involvement was mentioned in the development of 21 of 45 SGs. The number of end users involved ranged from 12 to 36. End users were often involved in answering specific concerns that arose during the SG design (n=6) or in testing a prototype (n=12). In many cases, researchers solicited input from end users regarding the goals to reach (n=10) or the functional esthetics of the SGs (n=7). Most researchers used self-reported questionnaires (n=7). Conclusions Researchers mentioned end users’ involvement in the development of less than half of the identified SGs, and this involvement was also poorly described. These findings represent significant limitations to evaluating the impact of the involvement of end users on the efficacy of SGs and in making recommendations regarding their involvement.
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Roy, Mathieu, Véronique Déry et Pierre Dagenais. « PP41 Toward Rules For Stakeholders’ Involvement In Regional Health Technology Assessment Units ». International Journal of Technology Assessment in Health Care 34, S1 (2018) : 81–82. http://dx.doi.org/10.1017/s0266462318002052.

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Introduction:Health services users must participate in health technology assessment (HTA) activities. Users, caregivers, and citizens have the practical experience of healthcare and social services. HTA outputs are more useful when values and preferences of patients, caregivers, and citizens are taken into account. Despite this, the best methods of stakeholders’ involvement, timing for doing so, selection of participants, and the type of users to recruit depending of methods and contexts remain unspecified. Herein, an involvement policy has been developed to formalize the participation of users, caregivers and citizens in the services offering of a regional HTA unit.Methods:A steering committee composed of stakeholders (i.e. user, caregiver, citizen, User Experience Service representative, manager, provincial HTA body representative, HTA unit members) was constituted to discuss user involvement in a regional HTA unit. A preliminary vision statement emerged from this committee, and included objectives and principles for users, caregivers, and citizens participation. This statement was deliberated using a Delphi consensus method. Three rounds of deliberations were needed to reach a strong consensus.Results:Four objectives and four principles that should underlie the development of an involvement policy reached consensus. Participants agreed that users, caregivers, and citizens should: i) propose principles of involvement for each HTA projects; ii) co-realize evaluations with HTA professionals; iii) contribute to evaluation processes; and, iv) be involved in some management decisions of regional HTA units. Four principles to formalize users, caregivers and citizens’ involvement in regional HTA units also emerged. These principles were about utility and feasibility of involvement as well as ethical and methodological considerations.Conclusions:Users, caregivers, and citizens must participate in the activities of regional HTA units. Each of them have different roles and can contribute to evaluation processes. Their involvement in HTA activities is warranted for co-producing better evaluation more adapted to users’ needs in healthcare and social services.
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Shah, Syed Ghulam Sarwar, Ian Robinson et Sarmad AlShawi. « Developing medical device technologies from users' perspectives : A theoretical framework for involving users in the development process ». International Journal of Technology Assessment in Health Care 25, no 4 (octobre 2009) : 514–21. http://dx.doi.org/10.1017/s0266462309990328.

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Objectives: The aim of this study was to suggest an acceptable and generic theoretical framework for involving various types of users in the medical device technology (MDT) development process (MDTDP).Methods: The authors propose a theoretical framework suggesting different routes, methods and stages through which various types of medical device users can be involved in the MDTDP.Results: The suggested framework comprises two streams of users’ involvement in MDT development, that is, what might be called the end users’ stream and the professional users’ stream for involving these two groups respectively in the process of developing both simple and more complex and innovative medical devices from conceptualization through to the market deployment. This framework suggests various methods that can be used for users’ involvement at different stages of the MDT lifecycle. To illustrate the application of the framework, several MDT development scenarios and device exemplars are presented.Conclusions: Development of medical devices from users’ perspectives requires not only the involvement of healthcare professionals but also that of the ultimate end users, that is, patients, people with disabilities and/or special needs, and their caregivers. The evidence shows that such end users quickly discard devices that do not fulfill their personal expectations, even though both manufacturers and healthcare professionals may consider those end users’ requirements met. Developers and manufacturers need to recognize this potent potential discrepancy between the parties involved, and involve end users and professional healthcare staff directly in the MDTDP. The framework, the authors contend, is a step forward in helping medical device manufacturers plan and make decisions about users’ involvement at different stages of the MDTDP.
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Valentine, Gordon, Brenda Jamieson, Alyson McGregor Kettles et Margaret Spence. « Users' Involvement in Their Care : A Follow-Up Study ». Journal of Psychosocial Nursing and Mental Health Services 41, no 4 (avril 2003) : 18–25. http://dx.doi.org/10.3928/0279-3695-20030401-10.

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Atkinson, Stacey, et Paul Williams. « The involvement of service users in nursing students’ education ». Learning Disability Practice 14, no 3 (8 avril 2011) : 18–21. http://dx.doi.org/10.7748/ldp2011.04.14.3.18.c8441.

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Johnson, Paula, Katie Carpenter et Sammy-Jo Scarbrough-Lang. « Involvement of service users in the recruitment of staff ». Learning Disability Practice 15, no 2 (29 février 2012) : 22–25. http://dx.doi.org/10.7748/ldp2012.03.15.2.22.c8967.

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Lea, Laura. « Book review : Service‐users Together : A Guide for Involvement ». Journal of Mental Health Training, Education and Practice 1, no 2 (octobre 2006) : 39–40. http://dx.doi.org/10.1108/17556228200600017.

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Tolomiczenko, George, et Paula Goering. « Gender differences in legal involvement among homeless shelter users ». International Journal of Law and Psychiatry 24, no 6 (novembre 2001) : 583–93. http://dx.doi.org/10.1016/s0160-2527(00)00068-6.

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Blake, Noelle, Tony Wainwright et Jade Redfern. « User involvement in shaping community neurorehabilitation servicesEthics Column ». Clinical Psychology Forum 1, no 210 (juin 2010) : 49–56. http://dx.doi.org/10.53841/bpscpf.2010.1.210.49.

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This study describes how the experiences of service users throughout the neuro-rehabilitation pathway were used to help develop and shape service delivery in our community team. The challenges and responsibilities of meeting service users expectations are explored.
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Wang, Qi, Xiaoli Zhou et Xiaohang Zhang. « Study of How Experience Involvement Affects Users’ Continuance Intention to Use Mobile Reading ». Journal of Systems Science and Information 2, no 6 (25 décembre 2014) : 532–42. http://dx.doi.org/10.1515/jssi-2014-0532.

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AbstractWith the rapid development of mobile internet and the continuous replacement of new smart phones, the advancement of we-media age, and advent of the era of 4G, reading revolution has opened. This paper is to study which factors affect users’ continuance intention. We discussed the relationship between experience involvement, subjective norms, and the dimensions of perceived value as well as users’ continuance intention. The results show that the model which this paper put forward could effectively explain the hypothesizes, and this paper mainly draws the following conclusions: subjective norm significantly affect experience involvement; on one hand, experience involvement significantly and directly affect users’ continuance intention, and on the other hand, indirectly affect users’ continuance intention by significantly affect the users’ perceived usefulness, perceived pleasure and perceived cost; experience involvement can’t significantly affect users’ perceived image enhancement. We suggest the mobile reading providers pay more attention to the free experience process, increasing its convenience, enriching its content and rationalizing its cost. And they should also optimize the mobile reading to improve users’ perceived image enhancement. Mobile reading providers should let users more involved to achieve value co-creation.
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Shu, Wesley, et Yu-Hao Chuang. « The Behavior of Wiki Users ». Social Behavior and Personality : an international journal 39, no 6 (1 octobre 2011) : 851–64. http://dx.doi.org/10.2224/sbp.2011.39.6.851.

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Our survey, in which we adopted the unified theory of acceptance and use of technology (Venkatesh, Morris, Davis, & Davis, 2003) revealed that performance expectancy, effort expectancy, facilitating conditions, and user involvement have a positive effect on the intention to use wikis. The results exemplify the current trend of users playing an increasingly important role in web-based content creation.
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Barreto, Ana Margarida, et Diogo Ramalho. « The impact of involvement on engagement with brand posts ». Journal of Research in Interactive Marketing 13, no 3 (12 août 2019) : 277–301. http://dx.doi.org/10.1108/jrim-01-2018-0013.

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Purpose This paper aims to look at the effects of different levels of involvement (high and low) on social media (Facebook) users' engagement (likes, shares and comments) with different types and formats of brand content. Design/methodology/approach The authors analyzed user reactions to 1,156 Facebook posts from eight business-to-consumer brands (goods and services). Based on a post hoc test, four product/services were identified as belonging to the group of high-involvement and the other four as low involvement. Findings The data suggest that, when involvement is low, users in general engage more with brand posts regardless their format (text, image and post) or type (hedonic and informative), or even the interaction of both. Moreover, low involvement leads users prefer to comment on brand content, whereas higher involvement is associated with to sharing it. Exceptions were observed for images (both hedonic and informative) and for hedonic image and video in both low and high involvement users. Research limitations/implications The goal was not to measure users’ attention to each type of post. Moreover, the authors did not have access to information regarding which devices were used to access the online content and whether that aspect might have an impact on users’ reactions. Neither do they claim that engagement necessarily reflects positive reactions, as any content analysis of users’ reactions was beyond the scope of this project. Practical implications These findings are expected to help brand managers and social media strategists to better select content based on their marketing goals, as well as to provide a potential explanation for the success of campaigns. Originality/value As far as we are aware, no previous study has attempted to observe the mediated effect of consumer involvement on brand posts considering their type and format. We also believe that this is the first observation of how behavior differentiates according to the target audience’s level of involvement. This paper also proposes a convenient framework for categorizing social network sites content. Suggestions for future research are made at the end.
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Wenaas, Merethe, Helle Wessel Andersson, Riina Kiik et Anne Juberg. « User involvement in interprofessional team meetings within services for substance use disorders ». Nordic Studies on Alcohol and Drugs 38, no 2 (11 janvier 2021) : 190–203. http://dx.doi.org/10.1177/1455072520978353.

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Background: People with substance use disorders (SUD) and concurrent mental health disorders often need prolonged, coordinated health and welfare services. Interprofessional team meetings are designed to tailor services to users’ needs and should be based on interprofessional collaboration involving the user. Aims: To investigate service users’ experiences with interprofessional team meetings and to identify potential barriers to successful user involvement. Methods: Semi-structured interviews with five male service users aged 27–36 years with concurrent substance use and psychiatric disorders, and observations of team meetings involving both users and relevant professionals. Users were interviewed shortly after commencing treatment and after the team meeting. A phenomenographical approach framed the data analysis. Results: Users described the interprofessional team meetings as less than useful, and perceived that lack of a targeted process and of information hindered their collaboration with professionals. Observations revealed that users were given a subordinate role in the meetings, which largely undermined their involvement. Three categories reflecting lack of information as a core obstacle to user involvement emerged from the data material: (i) unclear role responsibilities and unclear professional role functions, (ii) unclear practices regarding rules and routines, and (iii) absence of user knowledge. Conclusions: User involvement in team meetings may be improved by facilitating adequate information, clarifying role expectations, emphasising user knowledge, increasing professionals’ awareness of the importance of collaboration, and by teaching skills that enhance user involvement.
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Kristensson, Per, Peter R. Magnusson et Jonas Matthing. « Users as a Hidden Resource for Creativity : Findings from an Experimental Study on User Involvement ». Creativity and Innovation Management 11, no 1 (mars 2002) : 55–61. http://dx.doi.org/10.1111/1467-8691.00236.

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Haeney, Owen, Rajesh Moholkar, Nicholas Taylor et Thomas Harrison. « Service user involvement in psychiatric training : a practical perspective ». Psychiatric Bulletin 31, no 8 (août 2007) : 312–14. http://dx.doi.org/10.1192/pb.bp.106.013714.

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The systematic involvement of service users (patients or clients; McGuire-Snieckus et al, 2003) and carers in an active educational role in psychiatric training is a relatively recent development. The National Service Framework for Mental Health states that ‘Service users and carers should be involved in planning, providing and evaluating training for all health care professionals' (Department of Health, 1999). The Royal College of Psychiatrists declared that from June 2005 all psychiatric trainees must have training from service users or carers. This is a sizeable shift away from traditional medical teaching, where patients have been involved only in a passive way, as the possessor of symptoms and signs, with teaching delivered by experienced clinicians and academics. The reasons behind these changes have been discussed frequently in recent medical literature (Livingston & Cooper, 2004). The primary arguments for this initiative are that service users have a unique understanding of their illness and are best placed to judge trainees on their empathy and communication skills. Increasingly, service users' views are being taken into account in training and examination of medical students and doctors (Vijayakrishnan et al, 2006).
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Livingston, Gill, et Claudia Cooper. « User and carer involvement in mental health training ». Advances in Psychiatric Treatment 10, no 2 (mars 2004) : 85–92. http://dx.doi.org/10.1192/apt.10.2.85.

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National policy in the UK emphasises the importance of involving service users and caregivers in all types of mental health provision. The training of mental health care and social service professionals has always relied on seeing patients, but the patients' role has usually been a passive one. This is now changing, and service users and carers are becoming active educators in professional training, benefiting both the teachers and those taught. Provision is still very variable and is dependent on local initiatives. Voluntary organisations are active in this field, and there are now two academic posts for service users in the UK. This article explores the current forms of service user training, its benefits and drawbacks, and makes recommendations for future work.
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Salvi, Giovanni, Julia Jones et Mirella Ruggeri. « Systematic review of the role of service users as researchers in mental health studies ». Epidemiology and Psychiatric Sciences 14, no 4 (décembre 2005) : 217–26. http://dx.doi.org/10.1017/s1121189x0000796x.

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SUMMARYAims – Service user involvement in mental health service development and research is becoming more common in countries like the UK. USA and Canada. This systematic review of the international scientific literature has been carried out to assess the stage of development of mental health service users involvement in research. Method – Systematic review of any research project actively involving service users in any part of the research process. Results – Thirty-five studies met the inclusion and exclusion criteria and were included in the systematic review. Nine studies used quantitative techniques, 24 used qualitative techniques and two studies used both quantitative and qualitative techniques. While three studies were user-led, in three other studies the users were simply consulted but did not have any active role in the research. The remaining 29 studies were based on a collaboration between service users and professional researchers. Conclusions – The involvement of mental health service users in the research process is feasible both in quantitative and qualitative research studies. The involvement of service users in research has a number of benefits; such research requires more accurate planning and more time than the traditional research.Declaration of Interest: none.
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Pedeliento, Giuseppe, Daniela Andreini, Mara Bergamaschi et Jari Salo. « End users’ purchasing task involvement, power and influence strategies in organizational buying ». Journal of Business & ; Industrial Marketing 34, no 1 (13 février 2019) : 150–65. http://dx.doi.org/10.1108/jbim-01-2018-0037.

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Purpose End users are often involved in organizational buying, but very little is known about the role that they play and how they influence purchasing decisions. This study aims to explore the factors behind end users’ attempts to influence purchasing and the strategies they use. Design/methodology/approach The research draws on the concept of purchasing task involvement, which describes the feelings of personal relevance that a buying center member has for a specific organizational purchasing decision. This concept is used to gain a deeper understanding of users’ influence in organizational purchasing and link it to sources of power and the corresponding influence strategies. The study is based on 90 in-depth interviews with buyers, drivers and sellers of heavy trucks. Findings End users’ purchasing task involvement is only marginally determined by the product’s performance or technical features. Purchasing task involvement leads to influence when there are specific power relationships between the buyer and the user and under specific circumstances. Originality/value This is the first study that links end users’ purchasing task involvement, power and influence strategies in organizational buying.
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Nicolajsen, Hanne Westh, Flemming Sørensen et Ada Scupola. « The Potential of Workshops vs Blogs for User Involvement in Service Innovation ». International Journal of E-Services and Mobile Applications 8, no 4 (octobre 2016) : 1–19. http://dx.doi.org/10.4018/ijesma.2016100101.

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This article discusses different ways in which users may be involved in the ideation phase of service innovation and the results and limitations of such involvement. The study compares the use of a blog and two differently setup future workshops (one with users only and the other with a mix of users and employees) in a library. The authors' study shows that the blog is efficient in giving the users voice whereas the mixed workshop method (involving users and employees) is particularly efficient at qualifying and further developing ideas. The findings suggest that methods for involving users in ideation should be carefully selected and combined to achieve optimum benefits and avoid potential disadvantages.
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Staley, K., T. Kabir et G. Szmukler. « Service users as collaborators in mental health research : less stick, more carrot ». Psychological Medicine 43, no 6 (31 juillet 2012) : 1121–25. http://dx.doi.org/10.1017/s0033291712001663.

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Involving service users in research improves its quality and relevance. Many research organizations funding and supporting research now ask researchers about involvement as part of their application process. Some researchers are facing challenges in taking forward involvement as the research infrastructure is not always facilitative. Researchers need greater reward and recognition for carrying out good quality involvement to encourage more effective processes.
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Taha, Zahari, Hassan Alli et Salwa Hanim Abdul Rashid. « Users Involvement in New Product Development Process : A Designers' Perspectives ». Industrial Engineering and Management Systems 10, no 3 (1 septembre 2011) : 191–96. http://dx.doi.org/10.7232/iems.2011.10.3.191.

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