Littérature scientifique sur le sujet « Travel agency »
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Articles de revues sur le sujet "Travel agency"
Hodes, Karen A. « Travel Agency Dispensing ? » American Pharmacy 33, no 9 (septembre 1993) : 6–8. http://dx.doi.org/10.1016/s0160-3450(15)30676-0.
Texte intégral&NA;. « Association Travel Agency ». Journal of Wound, Ostomy and Continence Nursing 16, no 6 (novembre 1989) : 27A. http://dx.doi.org/10.1097/00152192-198911000-00017.
Texte intégralButtle, Francis. « Travel agency merchandising ». International Journal of Hospitality Management 5, no 4 (janvier 1986) : 171–75. http://dx.doi.org/10.1016/0278-4319(86)90017-4.
Texte intégralKwangdong Park. « Review on Japanese Travel Agency Law and Korean Travel Agency Bill ». Dankook Law Riview 36, no 1 (juin 2012) : 373–95. http://dx.doi.org/10.17252/dlr.2012.36.1.014.
Texte intégralAlmira, Winona, et Wiguna Alodia Alodia. « Analisis Strategi Traditional Travel Agency Di Tengah Persaingan Online Travel Agency (Studi Kasus : Airlangga Travel) ». Jurnal Manajemen 10, no 2 (1 décembre 2019) : 123. http://dx.doi.org/10.32832/jm-uika.v10i2.2553.
Texte intégralRoss, Glenn F. « Travel agency employment perceptions ». Tourism Management 18, no 1 (février 1997) : 9–18. http://dx.doi.org/10.1016/s0261-5177(96)00094-5.
Texte intégralW., G. « Settling Travel-Agency Commissions ». Cornell Hotel and Restaurant Administration Quarterly 37, no 4 (août 1996) : 13. http://dx.doi.org/10.1177/001088049603700409.
Texte intégralMoliner, Miguel A., Javier Sánchez, Rosa M. Rodríguez et Luís Callarisa. « Travel Agency Relationship Quality ». Annals of Tourism Research 34, no 2 (avril 2007) : 537–40. http://dx.doi.org/10.1016/j.annals.2006.11.001.
Texte intégralLingyun, Zhang. « China's travel agency industry ». Tourism Management 12, no 4 (décembre 1991) : 360–62. http://dx.doi.org/10.1016/0261-5177(91)90049-y.
Texte intégralDuvall, Patricia Wood, Ray M. Haynes et Lawrence J. Truitt. « Evaluating Small Travel Agency Productivity ». Journal of Travel Research 31, no 3 (janvier 1993) : 10–13. http://dx.doi.org/10.1177/004728759303100302.
Texte intégralThèses sur le sujet "Travel agency"
Guo, Yingying, et Kai Sun. « Relationship in Travel Agency : A case of Chinese International Travel Service ». Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-13850.
Texte intégralChen, Wei. « Travel agency marketing : a study of Changsha, China ». Thesis, University of Derby, 2003. http://hdl.handle.net/10545/323788.
Texte intégralSmith, Anita. « Strategies for E-Commerce Adoption in a Travel Agency ». ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5943.
Texte intégralEngvall, Maria, Johannes Fritz et Sofia Kindh. « Offline vs. Online : Who buys where ? A customer segmentation study of travel agencies ». Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18315.
Texte intégralWang, Anna, et Ingemar Weiner. « Kommer den fysiska resebyrån att överleva ? : En undersökning om konkurrensen mellan den fysiska och virtuella resebyrån ». Thesis, Södertörns högskola, Institutionen för naturvetenskap, miljö och teknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-30781.
Texte intégralPurpose: The purpose of this essay is to examine why physical travel agencies still exist, and what the future looks like for those agencies since the technology's rapid growth. Method: This study is based on a qualitative methodology. Ten semi-structured interviews have been conducted for the empirical data. The interviews were held with various travel agencies located in Stockholm through personal meetings, telephone and e-mail. The travel agencies who participated in the interviews was; Jade Travel, Lotus Travel, Resevaruhuset, Resecity, Apollo, Ving, Nygren & Lind, Jorden Resor, BIG Travel and Globetrotter. Theoretical framework: The theories that have been used in this essay are consumer decision making, distribution channels, servicescape, the dynamics of the service encounter and the relationship between customer and travel agency. Conclusion: The physical travel agency has since the technology's development changed on a way that today's physical travel agencies evaluate the physical service meeting with the customer. Some physical agencies have decreased in number but the quality of service along with the skills and knowledge among employees of the travel agencies has increased, therefore to compete against other travel agencies and their virtual services, and to create a relationship with the consumers.
Lumyong, Rotjarek, et Suppalak Suksom. « Service Quality of Thai Travel Agency, Thailand Resor AB, in Sweden ». Thesis, Mälardalen University, Mälardalen University, Mälardalen University, Mälardalen University, School of Sustainable Development of Society and Technology, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-7789.
Texte intégralThe customers perceived all 5 SERVQUAL dimensions; tangibles, reliability, assurance, responstiveness, and empathy, pertaining service quality performance at low level when compared with their expectation. Thailand Resor AB should fulfill these 5 gaps and pay attention at assurance dimension concerning conveying trust and confidence because of the highest gap. The dimension of tangibles (equipment, physical facilities, etc.), empathy (ability to see through the customer’s eyes), responstiveness (willingness to help and provide prompt service), and reliability (doing what company have promised) were adjusted consequencely. The respondents highlighted the following key quality factors of their expectations; be treated with respect, be listened to and be dedicated attention, more friendly staffs, get the accoracy information. Some respondent have fuzzy expectations that he company have to further discover the real expectations by providing gauidance to their staffs to encourage them to ask questions.
Kim, Tae-Jun. « The current internet marketing status of Korean travel agency web sites ». Online version, 1999. http://www.uwstout.edu/lib/thesis/1999/1999kim.pdf.
Texte intégralKangasmäki, Heini, et Maja Koskelainen. « How Important Is an Image ? : Dutch Travel Agencies' Perception of Sweden as a Travel Destination ». Thesis, Karlstad University, Division for Business and Economics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-59.
Texte intégralNowadays, when the world feels smaller as a result of the increasing flow of information, the competition of tourism between countries is getting bigger. This has caused that the marketing of the country has become vital. It is important for the country to send out the right signals so that the tourists have the right image of a destination. Once the image has been created, it might be hard to change it.
Scandinavian Travel Agent AB is a company arranging different trips around Scandinavia. They work as incoming agent for foreign tour operators, which they help with different types of travel arrangements in Sweden, Norway, Denmark and Finland. Now they want to expand their business to other countries, and at the same time they want to identify how Sweden is seen as a tourist destination. We helped them with this by investigating travel agencies and tour operators in the Netherlands.
Our purpose with this thesis was to find out what kind of picture the Dutch travel agencies and tour operators have about Sweden. Furthermore, we wanted to know how the Dutch market looks like considering the trips to Sweden. To be able to analyze the phenomena of image we have taken closer look at the decision- making process, which was originally created by Mathieson and Wall (1984). It contains four areas (tourist profile, travel awareness, destination resources & characteristics and trip features) that have effect on the decision making process. Since we thought that image also has a big influence on the tourists’ decision, we chose to investigate that subject as well.
With the help of our theories we created two different questionnaires, one to Dutch travel agencies/ tour operators having Sweden as a travel destination, and one to Dutch travel agencies/tour operators not currently offering trips to Sweden. After receiving the answers we interpreted them together with our theories and we found out that the respondents have a correct image of the reality. Sweden’s nature with the forests, water and snow were some of the most common parts of their image. Stockholm was also a prominent feature together with beautiful and clean nature. Sweden was also seen as a modern and safe country with high quality. Some respondent also mentioned space, but it was not as common answer as we expected.
Regarding the image, we found out that an image handles both a person’s affective and cognitive images, which arises from many different sources and influences. After doing this research our believes, about the image as a part of the decision making process, were strengthened. Therefore we saw the need to change the already existing model.
Our suggestions to the Scandinavian Travel Agent AB, is to first contact the travel agencies/tour operators who are currently offering Sweden, since they seem to be most interested in expanding to Sweden. Among the other travel agencies/tour operators an interest has to be aroused. This can depend on the fact that companies with Sweden can see the demand and the opportunities better than the companies who do not have Sweden.
Zhu, Tao. « Cultural influence on visitors' perceived service quality of a Chinese travel agency / ». free to MU campus, to others for purchase, 2004. http://wwwlib.umi.com/cr/mo/fullcit?p1426121.
Texte intégralYang, Jie, et Yanfei Yan. « Customer Relationship in Tourism Industry : A case study of Swedish travel agency ». Thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-9912.
Texte intégralLivres sur le sujet "Travel agency"
Dervaes, Claudine. Travel agency computerization. Tampa, Fl : Solitaire Publishing, 1994.
Trouver le texte intégralMcGuire, Margit E. The travel agency. Chicago, IL : Everyday Learning Corp., 1997.
Trouver le texte intégralThompson-Smith, Jeanie M. Travel agency guide to business travel. Albany, NY : Delmar, 1988.
Trouver le texte intégralPoynter, James M. Travel agency accounting procedures. Albany, NY : Delmar, 1991.
Trouver le texte intégralSyratt, Gwenda. Manual of travel agency practice. 2e éd. Oxford : Butterworth-Heinemann, 1995.
Trouver le texte intégralSyratt, Gwenda. Manual of travel agency practice. 3e éd. Boston, MA : Butterworth-Heinemann, 2003.
Trouver le texte intégralChristopher, William G. Starting a retail travel agency. [Washington, D.C.?] : U.S. Small Business Administration, Office of Business Development, 1986.
Trouver le texte intégralChristopher, William G. Starting a retail travel agency. [Washington, D.C.?] : U.S. Small Business Administration, Office of Business Development, 1988.
Trouver le texte intégralSyratt, Gwenda. Manual of travel agency practice. Oxford : Butterworth-Heinemann, 1992.
Trouver le texte intégralBennett, Marion. Information technology and travel agency. Reading : University of Reading Department of Geography, 1988.
Trouver le texte intégralChapitres de livres sur le sujet "Travel agency"
MacLean, Gerald M. « Captive Agency ». Dans The Rise of Oriental Travel, 183–86. London : Palgrave Macmillan UK, 2004. http://dx.doi.org/10.1057/9780230511767_16.
Texte intégralZhou, Zongqing. « Travel agency and tour operation ». Dans Encyclopedia of Tourism, 1–3. Cham : Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-01669-6_206-1.
Texte intégralZhou, Zongqing. « Travel agency and tour operation ». Dans Encyclopedia of Tourism, 967–69. Cham : Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-01384-8_206.
Texte intégralTicca, Anna-Claudia. « Managing multiactivity in a travel agency ». Dans Multiactivity in Social Interaction, 191–223. Amsterdam : John Benjamins Publishing Company, 2014. http://dx.doi.org/10.1075/z.187.07tic.
Texte intégralBigné, J. E., et L. Andreu. « Strategic Marketing in the Travel Agency Sector ». Dans The International Marketing of Travel and Tourism, 263–98. London : Macmillan Education UK, 1999. http://dx.doi.org/10.1007/978-1-349-27486-4_11.
Texte intégralSui, Qi, et Hai-yang Wang. « IPVita : An Intelligent Platform of Virtual Travel Agency ». Dans Frontiers of WWW Research and Development - APWeb 2006, 1205–8. Berlin, Heidelberg : Springer Berlin Heidelberg, 2006. http://dx.doi.org/10.1007/11610113_136.
Texte intégralRusu, Cristian, Federico Botella, Virginica Rusu, Silvana Roncagliolo et Daniela Quiñones. « An Online Travel Agency Comparative Study : Heuristic Evaluators Perception ». Dans Lecture Notes in Computer Science, 112–20. Cham : Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-91521-0_9.
Texte intégralPichpibul, Tantikorn. « Improving Vehicle Routing Decision for Travel Agency in Chonburi, Thailand ». Dans Lecture Notes in Electrical Engineering, 251–58. Berlin, Heidelberg : Springer Berlin Heidelberg, 2015. http://dx.doi.org/10.1007/978-3-662-47200-2_28.
Texte intégralOlivier, A. P. S. « The dissemination of information by means of travel agency extranets ». Dans Information and Communication Technologies in Tourism 1998, 212–23. Vienna : Springer Vienna, 1998. http://dx.doi.org/10.1007/978-3-7091-7504-0_22.
Texte intégralLijun, Xu. « Fuzzy Integrated Evaluation on the Product Quality of Travel Agency ». Dans Information and Business Intelligence, 370–77. Berlin, Heidelberg : Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-29087-9_57.
Texte intégralActes de conférences sur le sujet "Travel agency"
Hui Li, Haiyang Wang, Zongmin Shang et Yongquan Dong. « Virtual travel agency based on web services ». Dans in Design (CSCWD). IEEE, 2008. http://dx.doi.org/10.1109/cscwd.2008.4537020.
Texte intégralNasution, F. I. H., A. K. Khairunnisa, A. A. Menawan, L. Gobel, Fahmi Ardi et M. Mujiya Ulkhaq. « Assessing Website Quality of Online Travel Agency ». Dans ICDTE 2019 : 2019 The 3rd International Conference on Digital Technology in Education. New York, NY, USA : ACM, 2019. http://dx.doi.org/10.1145/3369199.3369243.
Texte intégralMescheryakova, Anna, et K. Volkova. « AUTOMATION SYSTEMS FOR TRAVEL AGENCIES ». Dans Modern technologies and automation of production. FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov, 2022. http://dx.doi.org/10.34220/mtap2021_39-44.
Texte intégralMaki, Yusaku, Satoshi Gondo, Tomoo Inoue et Ken-Ichi Okada. « Travel Agency Desk Support System Using Interest Degree ». Dans 2015 IEEE 29th International Conference on Advanced Information Networking and Applications (AINA). IEEE, 2015. http://dx.doi.org/10.1109/aina.2015.283.
Texte intégralQi, Sui, et Wang Hai-yang. « Meta Service in Intelligent Platform of Virtual Travel Agency ». Dans 2005 First International Conference on Semantics, Knowledge and Grid. IEEE, 2005. http://dx.doi.org/10.1109/skg.2005.89.
Texte intégralLing, Liuyi, Xiaolong Guo et Liang Liang. « Optimal Pricing Strategy of Hotel for Cooperative Travel Agency ». Dans 2009 International Conference on Computational Intelligence and Software Engineering. IEEE, 2009. http://dx.doi.org/10.1109/cise.2009.5362585.
Texte intégralSaid, Martriana, et Fani Nabilla. « Local Tourism Destination Content in Online Travel Agency Promotion ». Dans – The Asian Conference on Language 2020. The International Academic Forum(IAFOR), 2020. http://dx.doi.org/10.22492/issn.2435-7030.2020.11.
Texte intégralPet, Elena. « STUDY ON IMPACT OF TRAVEL AGENCY ON CONSUMER�S PURCHASE ». Dans 15th International Multidisciplinary Scientific GeoConference SGEM2015. Stef92 Technology, 2015. http://dx.doi.org/10.5593/sgem2015/b53/s21.074.
Texte intégralZhou, Ting, et Zhi-qing Yang. « Construction of Travel Agency Service System Based on Service Management ». Dans 2011 International Conference on Management and Service Science (MASS 2011). IEEE, 2011. http://dx.doi.org/10.1109/icmss.2011.5998770.
Texte intégralSantana, Clodomir J., Pedro Aguiar et Carmelo J. A. Bastos-Filho. « Customer Segmentation in a Travel Agency Dataset using Clustering Algorithms ». Dans 2018 IEEE Latin American Conference on Computational Intelligence (LA-CCI). IEEE, 2018. http://dx.doi.org/10.1109/la-cci.2018.8625252.
Texte intégralRapports d'organisations sur le sujet "Travel agency"
Mahlberg, Justin, Yaguang Zhang, Sneha Jha, Jijo K. Mathew, Howell Li, Jairaj Desai, Woosung Kim et al. Development of an Intelligent Snowplow Truck that Integrates Telematics Technology, Roadway Sensors, and Connected Vehicle. Purdue University, 2021. http://dx.doi.org/10.5703/1288284317355.
Texte intégralNiles, John S., et J. M. Pogodzinski. Steps to Supplement Park-and-Ride Public Transit Access with Ride-and-Ride Shuttles. Mineta Transportation Institute, juillet 2021. http://dx.doi.org/10.31979/mti.2021.1950.
Texte intégralLatané, Annah, Jean-Michel Voisard et Alice Olive Brower. Senegal Farmer Networks Respond to COVID-19. RTI Press, juin 2021. http://dx.doi.org/10.3768/rtipress.2021.rr.0045.2106.
Texte intégralVan Horn, Kevin S. Complete and Infinite Traces : A Descriptive Model of Computing Agents. Fort Belvoir, VA : Defense Technical Information Center, janvier 1986. http://dx.doi.org/10.21236/ada442962.
Texte intégralLi, Honglin. TRAIL : A Novel Therapeutic Agent for Prostate Cancer. Fort Belvoir, VA : Defense Technical Information Center, mai 2002. http://dx.doi.org/10.21236/ada406826.
Texte intégralLi, Honglin. TRAIL : A Novel Therapeutic Agent for Prostate Cancer. Fort Belvoir, VA : Defense Technical Information Center, mai 2004. http://dx.doi.org/10.21236/ada427925.
Texte intégralLi, Honglin. TRAIL : A Novel Therapeutic Agent for Prostate Cancer. Fort Belvoir, VA : Defense Technical Information Center, mai 2003. http://dx.doi.org/10.21236/ada416484.
Texte intégralJ. Richard Hess, Jacob J. Jacobson, Richard Nelson et Carl Wolf. International Energy Agency (IEA) Task 40 ? Sustainable International Energy Trade : Securing Supply and Demand -- Country Report 2009 for the United States. Office of Scientific and Technical Information (OSTI), juin 2009. http://dx.doi.org/10.2172/966157.
Texte intégralJ. Richard Hess, Jacob J. Jacobson, Richard Nelson et Carl Wolf. International Energy Agency (IEA) Task 40 ? Sustainable International Energy Trade : Securing Supply and Demand -- Country Report 2010 for the United States. Office of Scientific and Technical Information (OSTI), décembre 2011. http://dx.doi.org/10.2172/1035904.
Texte intégralBraithwait, Samuel, Ricardo Rozemberg et Jesica De Angelis. CARICOM Report : Progress and Challenges of The Integration Agenda. Inter-American Development Bank, décembre 2020. http://dx.doi.org/10.18235/0002912.
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