Thèses : « TOTAL PRODUCTIVITY MANAGEMENT (TPM) »

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KUMAR, RAKESH. « STUDY OF SELECT ISSUES OF TOTAL QUALITY MANAGEMENT IN INDIAN FMCGs INDUSTRY ». Thesis, DELHI TECHNOLOGICAL UNIVERSITY, 2021. http://dspace.dtu.ac.in:8080/jspui/handle/repository/18912.

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The 21st century seems to have practically adopted performance measurement as a tool for continuous improvement; hence a productive change in the world of business is quite noticeable. Measuring performance continuously has become essential for masses of organizations as this is the only way that organizations can compete with global challenges. Performance measurement is often confused with performance management and mostly misunderstood as synonyms. Performance measurement is a solo activity that is employed to access performance for a predetermined goal on a set of parameters. As opposed to this, performance management is an integrated activity that aims to nurture and institutionalize performance management as a fundamental system of an organization. In this parlance, performance measurement is considered as one of the tools that are used in measuring the actual performance of the system to achieve the goal. Similarly, performance management is viewed as an activity of goal setting and monitoring the achievement of goals. Performance management in this sense is viewed as another form of management by objectives (MBO). In De-facto, management by objectives is one of the important features of performance management. The performance of an organizational system is the aggregate output of performance of its subsystems, which are directly linked with the goal of the organization. The strategies of the organization are interpreted as Systems of the System (SoS) viz Total Quality Management (TQM), Just-In-Time Management (JIT), Lean Manufacturing (LM), Logistics Management, assembly system, facility management, Supply Chain Management (SCM) system etc. This strategy of a subsystem is dynamic in nature and acts to achieve their individual goal with enablers and drivers called critical success factors (CSFs) which ultimately converges with the organizational goal. The name/title or levels of these CSFs may appear the same, but their approach differs from one other as per the system requirement. In recent decades, Total Quality Management (TQM) has become the approach ix of confidence for those organizations who have still been struggling to implement it without any barrier in their organizational system. Moreover, it is a benchmark level of dominance for those organizations who are using it as a tool in their various continuous improvement programs such as lean production, six-sigma approach, Just-in-Time manufacturing and Total Productivity Management (TPM). Thereby, the TQM implementation seems to be determined to hone their performance level so as to attain a benchmark that would lead them to get a sustainable status. The critical success factors (CSFs) certainly in this context have been playing a pivotal role. They have been contributing to making the industries more competitive and sustainable by introducing new technologies and bringing forth new perspectives into the organization. It is a well-known fact that an organization’s performance is largely determined by its employees. A TQM aware employee understands and manages quality in their daily activities. These factors lead a successful company to consistently measure and improve its quality-related functions. At present, the FMCGs industries operate on the basis of consumer demand for variety and change which leads to continuous improvement with innovative products. Simultaneously customer wants that they must take for granted that the items and services they consume should work well as soon as they purchase them. There are also residual losses when customers abandon products and brands for quality reasons. To achieve success with a total quality management program or any other improvement methodology, managers must understand the quality goals for their product or company. FMCGs consumers choose their daily need products according to their hygienic compatibility, taste and thus change their purchasing decisions according to their lifestyle. However, back here in developing countries such as India, many industries do not bother with the performance measurement of their subsystems or strategies. Corporations do not share the correct information about the performance of their business nor do they have the facility to measure the impact of implemented strate- x gies. TQM performance heavily depends on how well the TQM system is designed for the organization. In other words, it is quite difficult to improve overall TQM perfor- mance if decisions criteria (attributes, i.e critical success factors) are not embedded or considered at the phase of TQM system design. The study of the connection between the CSFs and total quality management (TQM) is essential for effective TQM. Many authors suggest that the CSFs for any objective should be SMART and an acronym for: Specific, Measurable, Attainable, Realistic and Timely. Stat- ing or defining CSFs are top management’s responsibility and the quality of their statement reflects the quality of their strategic planning. Many FMCGs industries are successful and they achieve their success because of their effective TQM system design and management of quality-related activities. This information paves the way for the present thesis which is aimed to examine different issues related to TQM performance measurement in the Indian FMCGs in- dustry. To overcome this problem, in this study, barriers have been decided on the basis of the ranking of the CSFs. Firstly, a set of questionnaires has been developed to identify the issues related to TQM performance measurement practices in Indian FMCGs industries. Then, the issues related to the TQM performance in the indus- try have been identified through survey. Then, hypotheses concerning have been formulated and tested. Moreover, a case study has been performed and analyzed using the SAP-LAP framework in a particular FMCG company domain. In the last phase, a Knowledge-Based Performance Measurement (KBPM) framework has been developed to rank the CSFs of TQM system using fuzzy-logic approach to evaluate the effectiveness. From the results, it has been revealed that the performance of TQM can be improved remarkably if it applies properly. Moreover, the author be- lieves that the outcome of this thesis could be used for reference analysis to improve the effectiveness of existing TQM practices in the FMCG industries.

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TERÁN, VÁZQUEZ MARÍA FERNANDA. « “TPM” TOTAL PRODUCT MANAGEMENT/MANEJO TOTAL DEL PRODUCTO ». Tesis de Licenciatura, Universidad Autónoma del Estado de México, 2018. http://hdl.handle.net/20.500.11799/94572.

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La presente memoria de experiencia profesional tiene como objetivo comprobar que proteger la calidad e integridad del producto es lo más importante para la compañía, ya que depende por completo del cliente y este a su vez se debe asegurar la correcta rotación y frescura de los productos terminados para evitar que alcancen o rebasen su estándar de edad en cualquier etapa de la cadena de valor, desde su ingreso al Centro de Distribución (CEDIS) y finalmente a manos de los clientes. El puesto de Total Product Management o Manejo Total del Producto (TPM) surgió de la necesidad de contar con un sistema de mejora continua para la administración de todos los elementos que conforman a la compañía Jugos del Valle S.A. de C.V. (JDV), puesto que fue implementado por el grupo The Coca-Cola company gracias a ello, se contribuye la participación en la elaboración de los productos dentro de los estándares de calidad, inocuidad y seguridad que el cliente requiere, de igual forma cumplir al 100% los procesos que lo conllevan y que de este modo se tenga una operación controlada. Al responsable del puesto de TPM, se le conoce como analista TPM ya que es el encargado de aplicar los procesos para todas las etapas de la cadena de valor, es decir desde que se elabora el producto, pasando por almacén de planta, transporte, centros de distribución, rutas, distribuidores, detallistas y por último llegando a manos del cliente final. Las condiciones de manejo para los productos que la compañía requiere dependen del tiempo de permanencia y la temperatura en toda la cadena de valor, desde su almacenamiento, distribución, comercialización y exhibición de los productos. Se tiene que garantizar al consumidor que los productos que se les están vendiendo son recibidos con el grado de frescura y calidad requerida, cabe mencionar que dentro de las bondades adicionales a mencionar podemos destacar el aumento efectivo para la mejora a la rotación y el incremento de la calidad logrado en los procesos productivos dirigidos al mercado de bebidas.

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Schoba, Marcelo. « Integração MASP/TPM como base para implantação da gestão pela qualidade ». [s.n.], 2003. http://repositorio.unicamp.br/jspui/handle/REPOSIP/264032.

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Orientador: Eugenio Jose Zoqui
Dissertação (mestrado profissional) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
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Resumo: O objeto do trabalho é uma planta produtiva onde os indicadores de performance chaves se encontravam em níveis muito baixos. Propõe-se estabelecer um conjunto de atividades baseadas na trilogia de Juran, utilizando o MASP e o TPM de maneira integrada como ferramentas para a melhora do desempenho da planta
Abstract: The object of this work is a productive plant with the key performance indicators in low levels. It is proposed to stablish a group of activities based upon the Juran trilogy, using the MASP and the TPM integrated as tools to improve the performance of the plant. Key Words: Juran Trilogy, MASP, TPM, Quality
Mestrado
Gestão da Qualidade Total
Mestre Profissional em Engenharia Mecanica

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Cortinas, David B. « On-site construction productivity improvement through Total Quality Management. » Thesis, Springfield, Virginia : Available from National Technical Information Service, 1991. http://hdl.handle.net/10945/28422.

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Turner, Richard E. « The Effect of Total Quality Management on Faculty Productivity ». NSUWorks, 1997. http://nsuworks.nova.edu/gscis_etd/890.

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This project examined the implementation of a Total Quality Management (TQM) process to enhance Professional Development at a New England College. The goals of the study were: [1) to improve the quality of academic instruction (Excellence). [2] to improve the quality of faculty responsiveness to student concerns (Access). [3] to improve the quality of the faculty development process (Innovation). A search of the literature produced a number of studies showing the need for quality improvement in faculty productivity on a national scale. A cross-functional team composed of faculty, staff and administrators made up the TQM process group. A systemic evaluation model of disciplined inquiry was used to collect data for decision making. The purpose of the TQM group was to improve the faculty development process, to educate faculty in terms of alternate strategies for improving services and to enhance professional competencies. The Team used formal TQM tools such as fishbone, check sheet and histogram in its process. The TQM process group chose a feedback mechanism for measuring progress towards attainment of goals and objectives. This progress measurement compared baseline data with outcome data in a number of key areas of concern. The study showed that an ongoing process of continuous improvement in these key areas did affect student retention rate, course evaluations and student service satisfaction rate. There were two measures of baseline information: the Cause and Effect diagram and the student conference scheduling check sheet. These were not designed to directly test the hypothesis. There were four outcome measures that provided information for testing the thesis of improved faculty productivity through a TQM system improvement and assessment process. Two of these measures, the Student Services Survey and the Phone calls returned study, showed statistically significant differences in pre and post TQM groups. A third study, the Student Retention Study, showed an improvement of7% in the number of program dropouts after the intervention. The Evaluation forms (Course and Instructor) showed an improvement of six percent for the post TQM group but this was not found to be statistically significant.

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Miyake, Dario Ikuo. « Programas de melhoria da produtividade e qualidade : um estudo comparativo dos modelos \"Just-in-Time\" (JIT), \"Total Quality Control\" (TQC) e \"Total Productive Maintenance\" (TPM) ». Universidade de São Paulo, 1993. http://www.teses.usp.br/teses/disponiveis/3/3136/tde-11072017-100205/.

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O aumento da competitividade no mercado tem estimulado uma grande busca por conceitos e técnicas que auxiliem os processos de melhoria do desempenho de sistemas produtivos, sobretudo no que tange a produtividade e qualidade. Neste contexto, o estudo da experiência das indústrias japonesas revela que a sua competitividade foi conquistada e tem sido sustentada com base em modelos integrados voltados ao planejamento, implementação e condução dos chamados programas de melhoria da produtividade e qualidade (PMPQ\'s). Tais modelos são baseados em filosofias especificas de gestão da manufatura, sendo que os três seguintes, despontam com grande destaque e constituem o objeto central de estudo desta dissertação: 1. Manufatura Just-in-Time (JIT); 2. Total Quality Control (TQC); 3. Total Productive Maintenance (TPM). O presente trabalho é dedicado ao estudo conceitual destes modelos. Para isso foi elaborado um quadro conceitual sobre a estrutura geral de um PMPQ. Tomando-se este quadro como pano de fundo, estes três modelos foram então caracterizados, analisados e avaliados de forma comparativa. Esta análise possibilitou a identificação dos aspectos específicos a cada um, más também evidenciou muitas semelhanças (exemplo: sua aplicação como instrumento de gestão estratégica da manufatura) entre os mesmos.
Along the last decades a series of geopolitical and macroeconomic changes have made the competition in international trade tougher. Although the brazilian economy has not been so integrated to the international market, effects of such trend are already disturbing the dynamics of Braazilian companies. Therefore an increasing number of companies have driven themselves into processes aimed to increase competitive power through strategies that value mainly attributes like cost and quality. Such processes have in general a broad scope and are usully called Productivity and Quality Improvement Programs (PQIP\'s). In this context, new paradigms for planning, implementation and guidance of such programs have risen from japanese industries. Among these paradigms, three of them are worthy of special attention and represent the main object of this work. Each of these paradigms have their own manufacturing management philosophy and are the following; 1. the paradigm based on Just-In-Time (JIT) Manufacturing philosophy, 2. the paradigm based on Total Quality Control (TQC) philosophy and 3. the paradigm based on Total Productive Maintenance (TPM) philosophy, This work is dedicated to the conceptual investigation of these paradigms. First, a conceptual framework for the general structure of a PQIP was built. Then it was taken as a frame in order to present, analyse and evaluate comparatively the three paradigms. The investigation resulted in the recognition of features that are unique to each one but it also exposed many similarities among them. One commom feature is that all three admit their use as a tool for strategic management of manufacturing, an activity that has been overlooked by western industrial companies organized and managed in traditional way. The investigation also revealed a clear resolution of these paradigms to search the achievement of economic objectives of a firm without confronting and neglecting the social and humanistic demands expressed by the human resources engaged in production.

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Al-Khawaldeh, Khleef A., University of Western Sydney, College of Law and Business et School of Management. « Total quality management and productivity in industrial corporations in Jordan ». THESIS_CLAB_MAN_AlKhawaldeh_K.xml, 2001. http://handle.uws.edu.au:8081/1959.7/409.

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The purpose of this analytical study is to determine the degree of application of Total Quality Management (TQM) philosophy and practices in the industrial corporations in Jordan. Through detailed examination of primary and secondary empirical data from these corporations, the study examines the link between TQM and labour productivity. The population of the study consists of all Jordanian shareholding corporations listed under the industrial category in Amman Stock Exchange. In late 1998, this consisted of a total of 90 companies. Both quantitative and qualitative data were collected and analysed in investigating the relationship between TQM implementation and labour productivity. Detailed survey responses from 76 participating companies were classified into two groups: high-level TQM implementation and low-level TQM implementation. About 60% of these companies were classified as companies with high-level TQM. Descriptive analysis of the survey responses plus company report data found that mean labour productivity measurements for companies with high-level TQM were significantly higher than for those with low-level TQM over the years (1993-1998). Also mean growth rates of labour productivity measurements for companies with high-level TQM were higher than for those with low-level of TQM during this period. Regression analysis demonstrated a statistically significant positive relationship between TQM and labour productivity. This relationship showed a high positive slope in companies with ISO 9000 certification, and considerably lower (but still positive) slope in companies without ISO 9000 certification.
Doctor of Philosophy (PhD)

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Al-Khawaldeh, Khleef A. « Total quality management and productivity in industrial corporations in Jordan ». Thesis, View thesis View thesis, 2001. http://handle.uws.edu.au:8081/1959.7/409.

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The purpose of this analytical study is to determine the degree of application of Total Quality Management (TQM) philosophy and practices in the industrial corporations in Jordan. Through detailed examination of primary and secondary empirical data from these corporations, the study examines the link between TQM and labour productivity. The population of the study consists of all Jordanian shareholding corporations listed under the industrial category in Amman Stock Exchange. In late 1998, this consisted of a total of 90 companies. Both quantitative and qualitative data were collected and analysed in investigating the relationship between TQM implementation and labour productivity. Detailed survey responses from 76 participating companies were classified into two groups: high-level TQM implementation and low-level TQM implementation. About 60% of these companies were classified as companies with high-level TQM. Descriptive analysis of the survey responses plus company report data found that mean labour productivity measurements for companies with high-level TQM were significantly higher than for those with low-level TQM over the years (1993-1998). Also mean growth rates of labour productivity measurements for companies with high-level TQM were higher than for those with low-level of TQM during this period. Regression analysis demonstrated a statistically significant positive relationship between TQM and labour productivity. This relationship showed a high positive slope in companies with ISO 9000 certification, and considerably lower (but still positive) slope in companies without ISO 9000 certification. ACCESS RESTRICTED TO ABSTRACT ONLY.

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Al-Khawaldeh, Khleef A. « Total quality management and productivity in industrial corporations in Jordan / ». View thesis View thesis, 2001. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20030408.095020/index.html.

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Ames, Victor, Walter Vásquez, Iliana Macassi et Carlos Raymundo. « Maintenance management model based on Lean Manufacturing to increase the productivity of a company in the Plastic sector ». Latin American and Caribbean Consortium of Engineering Institutions, 2019. http://hdl.handle.net/10757/656248.

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The current demand of the plastic sector has been increasing, managing to exceed the productivity of SMEs in developing countries such as Peru. Within this framework, the demand is greater than the supply due to the low production of the companies, which present a high index of hours due to lack of maintenance of the machines. The purpose of solving the main problem is to reduce the hours of low productivity that represent a great monetary loss for the company. That is why, by implementing this maintenance management model that is based on Lean Manufacturing, it will allow for a broad competitive advantage in the sector. This model was validated by implementing the TPM and SMED tools of the Lean Manufacturing philosophy within the plastics plant, achieving results that determine the degree of improvement of productivity in the company. Finally, after having validated the model, it is concluded that it could increase the capacity used by the company by 20% with the reduction of the changes.

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Cavalcante, Filho Marcos Antonio Barros. « O pilar controle inicial da gestão produtiva total (TPM) aplicado a equipamentos e proteção de subestações ». Universidade Federal do Maranhão, 2016. http://tedebc.ufma.br:8080/jspui/handle/tede/1549.

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The well-being of man, with regard to continued use of electricity, translates to energy distributors in a challenging mission. The face of adversity as weather, vandalism, human error and even robustness of the electrical system itself, great advances have been achieved over the years, especially with the adoption of failure decreased methodologies as well as the emergence of technologies more reliable. To illustrate this current scenario, this paper will address the results of the implementation of the pillar Early Management of Total Productive Management (TPM) to identify the gains in reliability of the continuous supply of electricity, this methodology implemented to protect equipment from power substations. For this, the structure will be observed in the electricity sector, substations and their protective equipment, especially the system protection equipments, and finally the implementation of the Early Management to mitigate the failures of the equipment in order to ensure the continuous supply of energy.
O bem-estar do homem, no que diz respeito ao uso contínuo da energia elétrica, traduz-se para as distribuidoras de energia em uma missão desafiadora. Diante das adversidades como condições climáticas, vandalismo, falha humana e até mesmo robustez do sistema elétrico em si, grandes avanços tem-se conseguido ao longo dos anos, principalmente com a adoção de metodologias de diminuição de falhas, bem como o surgimento de tecnologias mais confiáveis. Para ilustrar esse atual cenário, este trabalho abordará os resultados da aplicação do pilar Controle Inicial da Gestão Produtiva Total (GPT) para identificar os ganhos na confiabilidade do fornecimento contínuo da energia elétrica, metodologia essa implementada aos equipamentos de proteção das subestações de energia. Para isto, será observado a estrutura do setor elétrico, das subestações e dos equipamentos de proteção, em especial os equipamentos de proteção do sistema, e por fim, a implementação do Controle Inicial para mitigação das falhas do equipamento afim de garantir o fornecimento contínuo da energia.

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Lema, Ninatubu Mbora. « Construction labour productivity analysis and benchmarking : the case of Tanzania ». Thesis, Loughborough University, 1996. https://dspace.lboro.ac.uk/2134/7444.

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This research aimed at investigating strategies for construction performance improvement in Tanzania. The research established that the Total Quality Management (TQM) philosophy provides a feasible long term performance improvement strategy. Benchmarking was identified as a tool for initiating and sustaining the TQM programme. Labour productivity was selected as the key construction performance indicator. A framework for labour productivity benchmarking was developed, on the basis of current mean productivity (CMP) and target mean productivity (TMP). Construction labour productivity at macroeconomic level and site level were also investigated. Analysis at macro economic level over a twenty five year period between 1969 and 1993 indicated a continuous decline in productivity expressed in value added per person engaged. Site labour productivity was investigated for eight construction activities on 46 sites belonging to 23 different contractors. Two significant findings emerged in the analysis: first, the variability quantified by coefficient of variation was considerably higher than in similar studies elsewhere; and secondly the distribution was skewed to the left suggesting that productivity was low for most of the operatives. These characteristics were indicative of the productivity improvement potential in the Tanzanian building construction industry. A distribution modelling exercise established that Johnson SB distribution (with shape parameters, 11=1 and y=1) model well represented productivity distribution for most activities. From this distribution, it was established that about 85 per cent of operatives productivity was below the median, which provided a basis for quantifying the potential for improvement. The benchmarking model established that there was an improvement potential of about 133 per cent. This potential was verified through an opinion survey of operatives. Factors that influence operatives productivity were identified through an opinion survey. Factor related to motivation were ranked highest in the survey. Possible influence of various factors on productivity was quantified through regression modelling based on actual construction operation observations. This analysis indicated that productivity depended on productive time which is largely influenced by operative motivation, supporting the results of the opinion survey.

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Hempel, Calvern Anthony. « The impact of the absence of a total productive maintenance (TPM) program at a plastic painting plant ». Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/524.

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This research was concerned with investigating “the absence of Total Productive Maintenance (TPM)” at a plastic painting plant. TPM is a combination of operations and maintenance activities and is performed by operators under their own authority and is called “autonomous maintenances”. The author has tested the degree of implementation of TPM by using a sevenstep TPM implementation model this highlighted an absence of TPM in the organisation investigated. TPM is a relatively new concept in the South African automotive industry and has not been fully accepted by management as a solution to the maintenance problems in the organisation. Due to a long implementation period and the difficulty in measuring the benefits of the TPM program for the organisation TPM tends not to be implemented by companies. The research studies several maintenance philosophies each with its own advantages and disadvantages. The benefits that arise from the implementation of an effective TPM philosophy were explored. The development of an effective improved model for the implementation of TPM was investigated. Maintenance engineers and managers in any organisation can use this model to implement an effective TPM program. The seven-step TPM implementation model formed the basis for the compilation of a questionnaire. A survey was conducted to determine if an absence of TPM existed in a plastic painting plant. The results from the survey were drawn up and recommendations to further develop a model for the implementation of TPM was put forward.

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Souza, Antônio Carlos de, et 994913899. « A Manutenção Produtiva Total na produção de tubos de imagens : a metodologia TPM como suporte para produtividade – estudo de caso ». Universidade Federal do Amazonas, 2007. https://tede.ufam.edu.br/handle/tede/6726.

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The accomplishment of this work is of vital importance for the maintenance and operation of the company for which it is intended, since it deals with the improvement of the quantity of production, good attendance to the demand of production and certainly of the innovation of the products, that need to be adapted quickly, providing conditions of survival for the company in a globalized world. The objective of this work is to demonstrate the implementation of Total Productive Maintenance in the manufacturing industry, when it is focused on increasing the production volume of its lines, in order to reduce the final cost of the finished product. This work was developed in the company Samsung SDI Brasil Ltda, which is a company of the Samsung SDI group from South Korea. Based on the bibliographic review, which presents the application of this quality tool in several types of productive activities, and the description of the specific process of the production of image tubes, this one proposes to a methodology of changes, using TPM as support center of the model, which duly adapted by the application of the tools that constitute the activities of a small working group, this certainly constitutes a new and efficient management system. The considerations make reference to the feasibility of the TPM applicability in the industry of transformation and production of tubes of images, in the segment of the electronics industry, among the several industrial activities, provided that the necessary adaptations are made for each type of products and / or activities, keeping their respective proportions and types of management, with the appropriate adaptations.
A realização deste trabalho é de vital importância para a manutenção e funcionamento da empresa a que se destina, pois trata do aprimoramento da quantidade de produção, bom atendimento a demanda de produção e certamente da inovação dos produtos, que precisam ser adaptados rapidamente, proporcionando condições de sobrevivência para a empresa num mundo globalizado. O objetivo deste trabalho, é demonstrar a implementação da Manutenção Produtiva Total na indústria de transformação, quando voltada para o aumento do volume de produção de suas linhas, com a finalidade de reduzir o custo final do produto acabado. Este trabalho foi desenvolvido na empresa Samsung SDI Brasil Ltda, essa que é uma empresa do grupo Samsung SDI da Coréia do Sul. Com base na revisão bibliográfica, onde se apresenta a aplicação desta ferramenta da qualidade em diversos tipos de atividades produtivas diferentes, e a descrição do processo específico da produção de tubos de imagens, este se propõe a uma metodologia de mudanças, utilizando a TPM como suporte central do modelo, que devidamente adaptada, pela aplicação das ferramentas que constituem as atividades de funcionamento de um pequeno grupo de trabalho, este certamente se constitui em um novo e eficiente sistema de gestão. As considerações fazem referências à viabilidade da aplicabilidade da TPM, na indústria de transformação e produção de tubos de imagens, no segmento da indústria eletroeletrônica, entre as diversas atividades industriais, desde que sejam realizadas as devidas adaptações para cada tipo de produtos e/ou atividades, guardando suas respectivas proporções e tipos de gestão, com as devidas adaptações.

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Майборода, Тетяна Миколаївна, Татьяна Николаевна Майборода, Tetyana Mykolaivna Mayboroda et D. O. Lysak. « Features of application of KAIZEN and total quality management (TQM) approaches in quality management at enterprises ». Thesis, Sumy State University, 2020. https://essuir.sumdu.edu.ua/handle/123456789/82530.

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Enriquez, Quispe Alexander Phillipe, et Arnao Richard Elias Marquez. « Propuesta de mejora de la eficiencia de la línea de producción de una planta de harina de pescado aplicando la metodología del Mantenimiento Productivo Total (TPM) ». Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/651567.

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La presente tesis, muestra la propuesta de mejora aplicando las metodologías del Mantenimiento Productivo Total, Kanban y la Gestión de abastecimiento de repuestos en una planta pesquera, mejorando la disponibilidad de los repuestos y reduciendo las paradas de máquina y reprocesos, con el fin de incrementar la eficiencia de la línea de producción. En el primer capítulo, se desarrolla los antecedentes de la industria pesquera, el marco teórico que describe los conceptos de las diferentes metodologías, el estado del arte con los casos de éxito, y el marco normativo. En el segundo capítulo, se realiza el diagnóstico de la situación actual de la empresa, en donde se identifica que el problema principal es la baja eficiencia de la línea de producción con un 84.86% de eficiencia media, además mediante herramientas cualitativas y cuantitativas se obtienen 8 causas raíz de tercer y cuarto nivel, sobre las cuales las metodologías escogidas tomaran acciones. En el tercer capítulo, se define el objetivo principal y los objetivos específicos alineados con las 8 causas raíz identificadas, también, se describe las etapas de la propuesta de mejora, los cronogramas, los grupos de Fiabilización, el plan maestro, indicadores y metas. Finalmente, en el cuarto capítulo, se realiza la simulación con el software Arenas, en donde se demostró que incrementando la probabilidad de stock de repuestos de 90% a 96% se obtuvo una eficiencia de 91%, y se realizó la evaluación económica en los escenarios optimista, moderado y pesimista, obteniendo indicadores a favor del proyecto.
The thesis present, shows the proposed improvement by applying the methodologies of the Total Productive Maintenance, Kanban and supply management of spare parts in a fishing plant, improving the availability of spare parts and reducing machine downtime and rework, in order to increase the efficiency of the production line. In the first chapter, the history of the fishing industry develops, the theoretical framework describing the concepts of the different methodologies, the state of the art with success stories, and the regulatory framework. In the second chapter, the diagnosis is made of the current situation of the company, where it is identified that the main problem is the low efficiency of the production line with an 84.86% average efficiency, also by qualitative and quantitative tools are obtained 8 root causes of third and fourth level, on which the methodologies chosen to take action. In the third chapter, the main objective and specific objectives aligned with the 8 root causes identified, also, the stages of the proposed improvements, schedules, groups Fiabilización, the master plan, indicators and targets described defined. Finally, in the fourth chapter, the simulation is performed with Arenas software, where it was shown that increasing the probability of stock spares from 90% to 96% efficiency of 91% was obtained, and the economic evaluation was conducted in the optimistic, moderate and pessimistic scenarios obtaining indicators for the project.
Trabajo de Suficiencia Profesional

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Piechnicki, Ademir Stefano. « Identificação, priorização e análise dos fatores críticos para o sucesso na implantação da TPM pelo método AHP ». Universidade Tecnológica Federal do Paraná, 2013. http://repositorio.utfpr.edu.br/jspui/handle/1/1469.

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A TPM é uma abordagem de Melhoria Contínua reconhecida para o desenvolvimento de estratégias organizacionais, otimização do processo e o aumento de competitividade. Porém, durante sua implementação ocorrem muitas falhas e os resultados não ocorrem da maneira esperada. Para reduzir estas falhas, esta pesquisa tem como objetivo apresentar os Fatores Críticos de Sucesso (FCS) na implementação da TPM em um grupo de empresas brasileiras vencedoras do prêmio TPM Awards. Os FCS foram identificados através de uma pesquisa exploratória em casos de implementações bem sucedidas. Após identificados, estes fatores foram priorizados pelo método de Análise Hierárquica de Processo (AHP), por especialistas na metodologia TPM. As análises demonstram claramente, que o sucesso da metodologia TPM depende fortemente dos esforços dos gestores das empresas, principalmente a alta gestão. Desta forma, são apresentados os elementos fundamentais em que a gestão deve se concentrar em cada uma das quatro fases do programa. Este processo pode auxiliar os gestores a dar ênfase sobre os FCS e a identificar quais erros devem ser evitados para aumentar as chances de sucesso do programa da TPM.
The TPM is a Continuous Improvement approach recognized for developing organizational strategies, process optimization and increased competitiveness. However, during its implementation many failures occur and the results do not occur as expected. To reduce these flaws, this study aims to present the Critical Success Factors ( CSFs ) in the implementation of TPM in a group of Brazilian companies winning the award TPM Awards. The FCS were identified through an exploratory research on cases of successful implementations. Once identified, these factors were prioritized by Analytic Hierarchy Process method (AHP), by experts in the TPM methodology. The analyzes clearly demonstrate that the success of TPM methodology depends heavily on the efforts of corporate managers, especially top management . Thus, the key elements that the management should focus on each of the four phases of the program are presented. This process can help managers to give emphasis on the FCS and identify what mistakes should be avoided to increase the chances of success of the TPM program.

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Gissoni, Roger Toledo. « Aplicação de recursos de gestão produtiva total (TPM) para gestão de ativos em empresas de distribuição de energia elétrica ». Universidade Federal do Maranhão, 2016. http://tedebc.ufma.br:8080/jspui/handle/tede/687.

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Made available in DSpace on 2016-08-18T17:23:42Z (GMT). No. of bitstreams: 1 Dissertacao-RogerToledoGissoni.pdf: 7001691 bytes, checksum: b6ac87eb5d4b621be8fa495b1ec5b60a (MD5) Previous issue date: 2016-01-08
Given the current economic scenario experienced by companies in the Brazilian energy sector and for having intensive reliance on characteristics of its assets, proper asset management is critical to meet the needs of all stakeholders in the business. In this context, the productivity gain is a sine qua non for the survival of any company included in a scenario where the quality of energy supply, with appropriate costs, is the main goal. This work will address the use of Total Productive Management (TPM) methodology in an electricity distribution company for managing its assets, mainly in the maintenance and operation phases of its operating cycle. Thus, the current situation will be explored in the Brazilian electric sector and its main challenges, the current concept of the TPM methodology and the development of international norms in asset management since the creation of the British specification publicly available PAS 55, until the release of the new standard ISO 5500. We will evaluate the results of the implementation of the pillars autonomous maintenance, planned maintenance and specific improvement of Total Productive Management (TPM) in an electricity distribution company. They will also be addressed the requirements of the new standard ISO 55000 asset management that these pillars meet TPM and its contribution to an excellent management of the assets of a distributor of electricity. Finally, the results achieved by the company after two years of use of the TPM are shown.
Devido ao atual cenário econômico vivido pelas empresas do setor energético brasileiro e por possuírem características de dependência intensiva dos ativos, uma adequada gestão de ativos é fundamental para atender as necessidades de todas as partes interessadas no negócio. Neste contexto, o ganho de produtividade é condição sine qua non para a sobrevivência de qualquer empresa inserida num cenário onde a qualidade no fornecimento de energia, com custos adequados, é o objetivo principal. Assim, neste trabalho será abordado a utilização da metodologia de Gestão Produtiva Total (TPM), do inglês Total Productive Management, em uma empresa de distribuição de energia elétrica para gestão de seus ativos, principalmente nas fases de manutenção e operação do seu ciclo operacional. Para tanto, será explorado o atual cenário do setor elétrico brasileiro e seus principais desafios, o atual conceito da metodologia do TPM e a evolução da normatização internacional em gestão de ativos desde a criação da especificação britânica disponível publicamente PAS 55, até o lançamento da nova norma ABNT NBR ISO 5500. Serão avaliados os resultados da implantação dos pilares manutenção autônoma, manutenção planejada e melhoria específica da Gestão Produtiva Total (TPM) em uma empresa de distribuição de energia elétrica. Serão também abordados os requisitos da nova norma ABNT NBR ISO 55000 de gestão de ativos que esses pilares do TPM atendem e sua contribuição para uma gestão excelente dos ativos de uma distribuidora de energia elétrica. Por fim, serão mostrados os resultados alcançados pela companhia após dois anos de utilização da metodologia do TPM.

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Ncube, Mfowabo. « The impact of total productive maintenance (TPM) on manufacturing performance at the Colt Section of DaimlerChrysler in the Eastern Cape ». Thesis, Nelson Mandela Metropolitan University, 2006. http://hdl.handle.net/10948/579.

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Today's successful manufacturing organisations require a significant competitive advantage, hence the need to implement and develop a Total Productive Maintenance (TPM) strategy. This research paper addresses the impact of TPM on manufacturing performance at the Colt production facility (DCSA). A literature survey was undertaken into the elements and benefits of TPM. Questionaires were also sent to all levels of people at the Colt production facility for their views on TPM and the impact, they believe, it has had on manufacturing performance. In conclusion, this research paper has also led to the development of recommendations to improve TPM activities at the Colt production facility. From the research, it was shown that top management support for TPM activities is needed and that training is an essential factor for TPM's success in improving manufacturing performance.

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Neves, Paulo de Tarso. « Manutenção Produtiva Total (Total Productive Maintenance) : estudo de caso na colheita mecanizada de cana-de-açúcar (Saccharum spp.) ». Universidade de São Paulo, 2011. http://www.teses.usp.br/teses/disponiveis/11/11148/tde-23112011-100928/.

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O Brasil é o maior produtor mundial de cana-de-açúcar (Saccharum spp.), matéria-prima para produção de açúcar, etanol e bioeletricidade (a partir da biomassa). Nas usinas o sistema de colheita é o que mais onera os custos abrangendo a área agrícola. Cumpre assinalar que em virtude das exigências legais e ao menor custo do corte mecanizado em relação a outros sistemas de colheita, o setor tem investido em novas tecnologias e modelos de gestão dessa operação. O gerenciamento de todas as etapas da colheita (corte, carregamento e transporte) tem a finalidade de deixar o sistema mais eficiente e atender às necessidades de matéria-prima da unidade industrial. Com o propósito de atingir a excelência na produtividade e qualidade da colheita mecanizada, as usinas podem utilizar diversas metodologias e/ou programas de gerenciamento. A Manutenção Produtiva Total (MPT) apresenta-se como uma técnica gerencial, atuando na forma organizacional, no comportamento das pessoas, na forma com que tratam os problemas, não só de manutenção, mas de todos os trabalhadores diretamente ligados ao processo produtivo. Neste contexto o objetivo deste trabalho foi aplicar a metodologia MPT na operação de colheita mecanizada de uma usina de cana-de-açúcar, incluindo-se a avaliação dos indicadores de desempenho durante três safras: 2008/2009; 2009/2010 e 2010/2011. Os resultados obtidos confirmaram que essa metodologia é um modelo de gestão viável para a aplicação aqui proposta.
Brazil is the largest sugarcane (Saccharum spp.) producer in the world. Sugarcane is the raw material for sugar, alcohol and bioelectricity (from biomass) production. In mills, the harvesting system is the heaviest issue in the budget including the agriculture area. It is worth mentioning that according to the legal demands and the lowest cost of mechanized cut in comparison with other methods, the area has invested in new technology and new management models for such operation. Management in all its stages (cutting, loading and transportation) has as main goal to make the system more efficient and fulfill the industrial unit raw-material needs. With the sole purpose to achieve excellence in production and quality of mechanized harvesting, mills can use different methods or management programs. Total Productive Maintenance (TPM) is introduced as a management technique, working in the organizational area, in peoples behavior, in the way they react, face and solve a problem, not just in maintenance, but with all workers directly involved in production process. In such context, the purpose of the following study was the use of the TPM in the harvesting operation in a sugar mill. Performance indicators during three crops are included: 2008/2009, 2009/2010 and 2010/2011. The obtained results confirmed that such method is a feasible management method for the proposed application of this study.

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Månsson, Anders. « Implementering av TPU : En fallstudie om implementeringen av TPU på ABB Cewe-Control i Nyköping ». Thesis, Linköping University, Department of Management and Engineering, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-12448.

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För att svenska företag ska kunna konkurrera med företag som har produktion i lågkostnadsländer måste företagen bedriva en effektivare produktion.Syftet med totalt produktivt underhåll (TPU) är att öka företagets lönsamhet genom att höja produktiviteten. TPU är ett arbetssätt där alla medarbetare ska engageras för att minimera störningar och haverier så att utrustningseffektiviteten kan höjas.

Syftet med rapporten är att utvärdera implementeringen av TPU på ABB Cewe-Control i Nyköping och ge rekommendationer för den fortsatta implementeringen. Som grund för analys och slutsats har en fallstudie på ett pilotavsnitt genomförts. Fallstudien byggs upp till största delen av kvalitativ data i form av deltagande observationer, enkäter och intervjuer.

Ledningens engagemang är den mest centrala faktorn i implementeringen av TPU. Produktionsledningen på ABB Cewe-Control måste tydligare visa engagemanget i aktiva handlingar för att en förändring ska kunna ske. Resultatet från fallstudien visar på att både medarbetarnas och produktionsledningens engagemang måste höjas för att verksamheten ska kunna utvecklas. För att det framtida arbetet inte heller ska drabbas av onödiga konflikter eller irritation är det viktigt att tydliggöra ansvar och roller vid implementeringen av TPU.

Fallstudien har också visat på att utbildningen under implementeringen inte har varit tillräcklig. Ordentlig utbildningen behövs för att TPU-arbetet ska kunna bedrivas på ett effektivt sätt och för att höja motivationen hos medarbetarna. Den förbättringsverksamhet som tidigare har bedrivits inom ramarna för verksamhetsutveckling (VU) är en mycket bra grund för förbättringsarbetet i TPU. Det finns ingen anledning till att inte fortsätta med förbättringsverksamheten enligt VU eftersom det är inarbetat i verksamheten och då VU så tydligt kopplar samman gruppernas arbete med företagets strategiska mål.

If Swedish companies are to compete with companies in low-cost countries they have to achieve a more efficient production. The purpose of Total Productivity Maintenance (TPM) is to increase the company's profitability by increasing the productivity. TPM is a method that involves all employees and aims to prevent failures in order to increase the availability of existing equipment.

The aim of this paper is to evaluate the implementation process of TPM and give recommendations for the further implementation process. The conclusion and the analysis are based on a case study done at a production department at ABB Cewe-Controls facilities in Nyköping. The case study consists mainly of qualitative data from participation observations, surveys and interviews.

Commitment of the management is a key factor in the implementation process of TPM. The management of ABB Cewe-Control need to demonstrate their commitment in order for a change to happen. The case study shows that the commitment of both employee and management must be raised if the implementation process is to be successful. To avoid unnecessary conflicts or irritation in the further implementation process it is important to clarify responsibilities and roles in the implementation of TPU.

The case study has also shown that the training during the implementation process has not been sufficient. Proper training is needed to be able to conduct the implementation process of TPM in an effective manner. Proper training is also needed to raise the motivation of the staff.

Business Development is ABB’s methodology for the improvement work in the company. Business Development is a well-known concept in the organisation and has a well-defined connection with the company's strategic objectives. Because of this there is no reason why the improvement work and how it has been done should change. Business Development is a good foundation for the implementation of TPM and the improvement work in the future.

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Pineda, Antonio J. « A multiple case study research to determine and respond to management information needs using Total-Factor Productivity Measurement ». Diss., Virginia Tech, 1990. http://hdl.handle.net/10919/39114.

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Svensson, Ulrika. « Utvärdering och Implementering av underhållssystem : Evulation and implementation of a Maintenace Management System ». Thesis, Jönköping University, JTH, Mechanical Engineering, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-514.

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Detta examensarbete beskriver hur förarbetet till att datorisera ett underhållssystem genomförs. Uppdragsgivare är Lear Corporation i Torslanda. Examensarbetet består av två delar: utvärdera en på förhand vald programvara och att dokumentera allt förebyggande underhåll (FU). Syftet är att få bättre kontroll och planering av förebyggande underhåll (FU) i framtiden. Programvaran som skall utvärderas om den är lämplig för ändamålet heter Tekla™ Maintenance.

Målet var att dokumentera allt förebyggande underhåll (FU) för två av tre liner i Lear Corporations fabrik i Torslanda.

Det visade sig att Tekla™ Maintenance uppfyllde de krav som fanns. De krav som fanns var bland annat när det var dags att göra ett förebyggande underhållsarbete ska programmet automatiskt tala om att nu skall det utföras. Ett användarvänligt gränssnitt var också efterfrågat. Rapporten innerhåller även en beskrivning av hur Tekla™ Maintenance är uppbyggt.

För att få en bild av hur det är att arbeta med programmet i verkligheten genomfördes en benchmarking mot Plastal AB. Plastal AB hade mycket goda erfarenheter av att arbeta med programmet och kunde därför varmt rekommendera det.

All dokumentation av förebyggande underhåll sker i dag på papper. Eftersom denna dokumentation inte innehöll tillräckligt med information skedde nedbrytningen från grunden. Varje line delades in i mindre områden så som line, kringutrustning och moment- och skruvdragare. När allt var dokumenterat fick underhållspersonalen tala om vad för slags förebyggande underhåll som skulle göras på all utrustning. Allt skrevs in i en Excel-fil som skall användas för att importera informationen till Tekla™ Maintenance i framtiden. Filen innerhåller över 2000 stycken objekt, vilket ger en bra grund för underhållsarbetet i framtiden.

This Bachelor Thesis deals with how to prepare a computerization of a Maintenance Management System. The Bachelor Thesis is written by commission at Lear Corporation in Torslanda, Sweden. The paper is divided into two parts: evaluate a software and document all preventive maintenance. The purpose is to get better control and planning of preventive maintenance in the future. Tekla™ Maintenance is the software that is going to be evaluated.

The aim is to document all preventive maintenance for two of three production lines at Lear Corporations factory at Torslanda, Sweden.

The research shows that Tekla™ Maintenance met the specifications. One of the basic requirements was to automate the management of prevention maintenance activity, by issuing work order. Furthermore a user friendly interface was required. A description of Tekla™ Maintenance is included in the report.

To get a feeling of how the programme perform in real world, benchmarking was preformed against Plastal AB. The benchmarking resulted in that Plastal AB recommended the Tekla™ Maintenance programme.

Currently the documentation does not contain enough detailed information to allow a thorough review of all production lines.

By dividing all lines into zones, all activities at each zone have been documented.

Feedback form the operators was given, about what type of preventive maintenance that is required.

To be able to put all the information into Tekla™ Maintenance, an Excel file has been made. This file contains over 2000 entries and should provide a solid base for future preventive maintenance.

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Labiyi, Femi Gbenga. « The Implementation of Total Productive Maintenance (TPM) InManufacturing Company : A Case Study of XYZ Plastics Manufacturing Company in Nigerian ». Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-23298.

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The purpose of this thesis is to implement Total Productive Maintenance (TPM) in Nigeria Plastics Manufacturing Company. Manufacturing companies round the world pay huge amount of money for purchasing new equipments to boost their production however nothing or little is done to achieve or obtain full output from the machine for which it is intended to do. Small losses in time or deviations from planned or calculated capability are taken as usual machine performance. But currently as a result of improved capability levels and demand of quality product at lower prices, purchasing latest machine/equipment is not a way out unless it is completely used. Total Productive Maintenance (TPM) is a method that involve everybody totally, from high management to all workers to implement a complete maintenance program for all machine/equipment during its life. This method ends up in most effectiveness of tools, equipment, virtuously improved workers, tidy up working area, neat and clean working environment. A structure is going to be developed with the potential of evaluating the impact of implementing total productive maintenance within. By evaluating the result or outcome of Total Productive Maintenance (TPM), manufacturing companies can create sensible/smart decisions to improve the potency and standard of the machine, equipment and also the product on XYZ Plastics Manufacturing Company in Nigerian.

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Barroso, Rafael. « Diminuição do tempo em manutenção preventiva em uma frota de caminhões de uma mineração de grande porte : uma discussão baseada na manutenção produtiva total ». Universidade de São Paulo, 2018. http://www.teses.usp.br/teses/disponiveis/3/3134/tde-08032019-114508/.

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Por estar diretamente sujeita a fatores econômicos de nível global, a mineração tende a se desenvolver para buscar processos produtivos mais enxutos, aliando menores custos operacionais a melhores taxas produtivas. Neste contexto, o objetivo principal deste trabalho é avaliar o comportamento geral da curva de tempo em manutenção preventiva de uma frota de caminhões em uma mineração de grande porte, sendo a análise realizada em uma janela temporal baseada em um período econômico de mínimo local nos preços do cobre. A partir do comportamento observado é feita uma discussão sob as premissas da metodologia de gestão nomeada Manutenção Produtiva Total de forma a se debater os possíveis principais riscos e/ou consequências que podem ser enfrentadas pelo projeto e como estas decisões qualitativamente indicam o grau de maturidade na integração operacional entre produção e manutenção em um projeto minerário. Ao final, pode-se concluir que ainda é necessário um intenso trabalho em se traduzir as premissas da MPT para a indústria mineral, buscando-se adaptar processos e métricas que sejam mais condizentes ao ambiente da indústria extrativa (que é muito diferente da indústria de manufatura, onde o programa teve início). Além disso, fica claro que a aplicação da MPT é possível e bem-vinda na mineração já havendo de vários estudos acadêmicos na área - ou seja, o ponto em questão mais desafiador provavelmente é que seja desenvolvido um programa de MPT de forma endógena em um projeto mineral.
As it is directly under global economic factors, the mining industry tends to develop to seek leaner production processes, combining lower operational costs to better productive rates. In this context, the main objective of this study is to evaluate the general behavior of the time spend in preventive maintenance of a truck fleet from a large-scale mining project, being the analysis performed in a time window based on an economic period of local minimum in copper prices. From the observed behavior a discussion is made under the assumptions of the management methodology named Total Productive Maintenance in order to discuss the possible main risks and/or consequences that can be faced by the project and how these decisions qualitatively indicate the degree of maturity between production and maintenance in a mining project. In the end, it can be concluded that an intense work is still needed to translate the TPM premises into the mineral industry, being necessary to seek ways to adapt processes and metrics that are more suited to the extractive industry environment (which is very different from the manufacturing industry, where the program started). In addition, it is clear that the application of TPM is possible and welcome in mining since there are several academic studies in the area - in other words, the most challenging point in question is probably that an endogenous TPM program is developed within a mineral project.

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Wessner, Britt. « Applications of managing-for-results in the public sector A study of four states / ». Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2004. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 2004.
Source: Masters Abstracts International, Volume: 45-06, page: 2964. Typescript. Abstract precedes thesis as 2 leaves (iii-iv). Includes bibliographical references (leaves 94-97).

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Lunghi, Andrea. « Strumenti e metodi per il miglioramento delle performance : il pilastro TPM del Focus Improvement. Il caso Philip Morris Manufacturing & ; Technology Bologna S.p.A ». Master's thesis, Alma Mater Studiorum - Università di Bologna, 2016.

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Le peculiarità del contesto competitivo attuale richiedono alle aziende di muoversi con la massima velocità per rispondere il più rapidamente possibile al soddisfacimento delle richieste dei clienti. La ricerca di massima flessibilità non può prescindere dall’esigenza di mantenere alti livelli di efficienza produttiva e di tendere ad un continuo miglioramento dei flussi interni. L’elaborato ripercorre i passaggi fondamentali di un progetto di miglioramento delle performance di un impianto svolto nel primo semestre 2016 presso Philip Morris Manufacturing & Technology Bologna S.p.A. La metodologia utilizzata riprende strumenti, modelli e metodi dai principi alla base del Focus Improvement, primo pilastro del tempio della Total Productive Maintenance. Attraverso l’applicazione sistematica di tecniche tipiche del problem solving (ciclo di Deming) e di approcci analitici per la determinazione delle cause di guasto (curva di Pareto, Diagramma di Ishikawa), è stato possibile identificare i principali tipi di perdite (tempo, performance, difetti qualitativi) di una macchina industriale e mettere in atto gli interventi migliorativi necessari. L’analisi si conclude con la valutazione dei futuri sviluppi dello scenario, proponendo diverse alternative a seconda dell’abilità dell’organizzazione di sostenere i risultati raggiunti o addirittura di superarli.

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Smith, Kenneth Alan. « Towards an understanding of the factors associated with municipal service efforts and accomplishments reporting : an investigation of economic and political incentives / ». free to MU campus, to others for purchase, 2001. http://wwwlib.umi.com/cr/mo/fullcit?p3013023.

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Hernández, Novoa Rocío, et Loja Rómulo Rubén Yacolca. « Mejora de la disponibilidad de un horno espiral en una empresa panificadora basada en la integración de metodologías RCM y TPM ». Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2021. http://hdl.handle.net/10757/655666.

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Esta investigación desarrolla un modelo de gestión para el área de mantenimiento de una empresa de panadería. Las técnicas utilizadas son los 3 pilares del Total Productive Maintenance (TPM), mantenimiento autónomo, mantenimiento planificado y mejora continua, integrado con la metodología Reliability Centered Maintenance (RCM) para proponer un plan de mantenimiento preventivo. El objetivo es aumentar la disponibilidad de una línea de producción y reducir los costos de mantenimiento. El caso de estudio analiza principalmente una línea de panadería cuyos equipos tiene una alta tasa de paradas. Para validar los efectos del modelo se desarrolla un sistema de simulación de la línea de producción que incluye el porcentaje de producción perdida por fallas y los tiempos de parada de la máquina. Los resultados mostraron un aumento en la disponibilidad de línea en un 9,72% y un ahorro del 35% en los costos anuales de mantenimiento.
This research develops a management model for the maintenance area of a bakery company. The techniques used are the 3 pillars of Total Productive Maintenance (TPM); autonomous maintenance, planned maintenance and continuous improvement, integrated with the Reliability Centered Maintenance (RCM) methodology to propose a preventive maintenance plan. The goal is to increase the availability of a production line and reduce maintenance costs. The case study mainly analyzes a bakery line whose equipment has a high stop rate. To validate the effects of the model, a simulation system of the production line is developed that includes the percentage of production lost due to failures and machine downtime. The results showed an increase in line availability by 9.72% and a saving of 35% in annual maintenance costs.
Trabajo de investigación

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Samoilenko, Sergey. « Impact of the Investments in Information and Communication Technologies on Total Factor Productivity in the Context of the Economies in Transition ». VCU Scholars Compass, 2006. http://scholarscompass.vcu.edu/etd/1201.

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The goal of this research is to establish a link between investments in information and communication technology (ICT) and economic growth in the context of countries that are currently classified by the international community as transitional economies (TE). More specifically, in this study we focus on the relationship between ICT and one of the determinants of economic growth, total factor productivity (TFP). Neoclassical growth accounting and the theory of complementarity provide the theoretical framework on which we build this research. By combining the data obtained from two sources, the World Bank Database and the IT Yearbook, we were able to construct a 10-year data set for 18 TEs spanning the period from 1993 to 2002.Our inquiry is structured as a seven-step process that utilizes six data analytic methods. The first step in our investigation involves Cluster analysis (CA) with the purpose of determining whether or not the selected set of TEs is homogenous. Use of CA allowed us to identify two distinct groups of TEs in our sample, which suggests the heterogeneity of the sample.In the second part of our inquiry, we employ Decision Tree (DT) analysis with the goal of investigating the differences between the clusters of TEs that were generated by the CA in the previous step. We were able to determine that one of the groups of TEs, the "leaders," appears to be wealthier than the other group, the "majority."In the next step of our investigation, we perform Data Envelopment Analysis (DEA) to determine the efficiency of the TEs in our set. We were able to determine that the "leaders" are more efficient than the "majority" not only in terms of the production of the output, but also in terms of the utilization of the inputs.The fourth part of our investigation takes advantage of the DT analysis with the purpose of obtaining the insights into the nature of the differences between the efficient and inefficient TEs. By incorporating the results of the CA into DT analysis we were able to construct the model that suggests, with the high degree of precision, some of the criteria according to which the efficient TEs differ from the inefficient ones.The fifth stage of our investigation involves the use of the Translog regression model for the purpose of determining whether or not there exists a set of investments that are complementary to the investments in ICT. We have determined that there exists a statistically significant interaction effect between the investments in ICT and other variables, representing state of labor, as well as capital investments.The sixth part of our investigation relies on using Structural Equation Modeling (SEM) implemented with Partial Least Squares(PLS)to test for the presence of the relationship between the investments in ICT and the unexplained part of the macroeconomic growth, TFP. We were able to establish the presence of the relationship between the two constructs of our conceptual model, "ICT Capitalization" and "TFP" for the "leaders" group of our sample. The construct "ICT Capitalization" was represented by the three ratio measures, all of which contain variable "Annual investment in telecom" in the denominator, while the Malmquist Index and its components, TC and EC., represented the construct "TFP." Thus, it allows us to state that we have established the presence of the relationship between the investments in ICT and TFP.The last step of the data analysis involves using Classification DT and Neural Network (NN) analyses with the aim of investigating the reasons why some of the TEs exhibit statistically significant relationship between the investments in ICT and TFP, while other TEs do not. We were able to determine that one of the reasons why the "leaders" exhibit the statistically significant relationship between the investments in ICT and TFP is that they have higher level of inputs and more efficient processes of converting the inputs into the outputs than the "majority."

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Wong, Lai-kin Cindy. « A study of employee attitude towards performance pledge in government departments and semi-government departments / ». Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18836847.

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Moodley, Nishendra. « Performance management in developmental local government : a search for an effective and workable approach ». Thesis, University of the Western Cape, 2003. http://etd.uwc.ac.za/index.php?module=etd&amp.

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Camargo, Marcos. « Integração do SGQ NBR ISO 9001:2000 com um sistema de gestão por indicadores : Estudo de caso ». [s.n.], 2008. http://repositorio.unicamp.br/jspui/handle/REPOSIP/263962.

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Orientador: Eugenio Jose Zoqui
Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
Made available in DSpace on 2018-08-12T22:50:03Z (GMT). No. of bitstreams: 1 Camargo_Marcos_M.pdf: 1252766 bytes, checksum: 6e77e9cddb57ccf39c9d980a46303ddb (MD5) Previous issue date: 2008
Resumo: Este trabalho apresenta um processo para avaliar ganhos de Qualidade e Produtividade em empresas que tenham implantado Sistemas de Qualidade - SQ - com base na NBR ISO 9001:2000, através do uso de indicadores. Partindo da estrutura básica da norma são mostrados métodos que permitem avaliar ganhos em empresas, através da exploração do potencial dos Sistemas da Qualidade. As organizações apresentam desempenhos diferentes em Qualidade e Produtividade, no tocante ao uso dos SQ, apesar de terem passado pelos mesmos processos de certificação. Para esta dissertação, o conhecimento do estágio atual de um SQ é fundamental para se usar o potencial do Sistema implantado. A avaliação deste estágio é realizada através de grades de posicionamento, parcialmente baseada nos critérios do Prêmio Nacional da Qualidade - PNQ. Estas grades seguem as cinco etapas descritas nos processos de World Class Manufacturing. Elas são geradas a partir de dados de mercado, literatura, Benchmarking e também da Voz do Cliente. É possível, com os resultados obtidos com as grades, gerar métricas e indicadores, avaliar os impactos nos negócios que o Sistema da Qualidade oferece e juntamente com fluxogramas de processo, definir planos de melhoria e os ganhos com a implementação dos mesmos
Abstract: This work presents a process to evaluate impacts in companies that apply Quality Systems -QS- based on NBR ISO 9001:2000, through the application of drivers. From the basic structure of this standard, methods are shown to evaluate impacts in organizations, through exploring the potential of Quality Systems. Companies have different performances in Quality and Productivity, while applying QS, although they have gone through similar certification processes. For this dissertation the knowledge of the present status of a QS is of key importance in order to use the full potential of an implemented System. The evaluation of the status of a company is made by positioning grids, partially based on PNQ criteria. Those grids follow the five steps described in World Class Manufacturing. They are prepared from market data, literature, Benchmarking and also Voice of the Client. It is possible from results obtained with the grids generate metrics and evaluate impacts in business obtained with the Quality System and together with process flow sheets define improvement plans and savings to be got from their implementation
Mestrado
Engenharia de Fabricação
Mestre em Engenharia Mecânica

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Arangies, Gretchen. « The dynamic interrelationship between productivity and remuneration practices at a tertiary institution with specific reference to the value added concept ». Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/828.

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Thesis (MBA (Business Management))--Stellenbosch University, 2008.
ENGLISH ABSTRACT: Value added links a company’s financial statements to the national income and performs a useful function in macro-economic measurement. At the national level, productivity is a major determinant of economic growth and progress and of vital importance to the survival and wellbeing of all South Africans. The presentation of information in added value terms can provide an effective communication tool that enables all personnel at all levels to understand where the business stands, what their roles in it are and what can be done to improve certain ratios. The concept of value added does not only act as a communication medium in showing how a company is performing, but also demonstrates the need for increased wealth to ensure higher distribution to all the stakeholders. This research report aims to establish, amongst other matters, the future use of value added as a proxy for productivity as a basis (a new mindset) for determining salary increases at tertiary institutions. Because this could be regarded as a leap into the unknown, this study used the results of the industrial sector for benchmarking. As tertiary institutions never previously published a value added statement it was decided to follow the practice of the Value Added Scoreboard since 2002; that is, to compile a value added statement for tertiary institutions using the audited annual reports and, specifically, the income statement. The handling of part-time, casual or seasonal employees can cause measurement problems in the value added per employee ratio. The matter is also further complicated by the fact that there is a lack of full description of employee data in the financial statements as to whether or not the published employee numbers refer to either full-time equivalent, average number of employees over the period or number of employees at year end. If one is to use employee numbers to do an analysis of certain ratios there needs to be clarity in future on how these numbers must be reported. In conclusion it was found that the low increase or decrease in salaries, together with the increase in employee numbers resulted in a negative growth rate in salaries per employee. The conclusion can thus be made that the tertiary institutions did not take productivity into account when granting salary increases. Finally, though this research report was only exploratory, the recommendation can be made that the concept of value added should be implemented at tertiary institutions, preferably by firstly taking the research staff of the entire institution and from there the distribution per department into account, and lastly to reflect the value added for the institution as a whole.
AFRIKAANSE OPSOMMING: Toegevoegde waarde verbind ’n maatskappy se finansiële state met die nasionale inkomste en vervul ’n nuttige rol as makro-ekonomiese maatstaf. Op nasionale vlak is produktiwiteit ’n vername bepaler van ekonomiese groei en vordering en is dit van kardinale belang tot die oorlewing en welstand van alle Suid-Afrikaners. Die aanbied van inligting in terme van toegevoegde waarde kan ’n doeltreffende kommunikasie-instrument wees wat alle personeel op alle vlakke in staat stel om te verstaan wat die stand van sake is, wat hulle rolle binne die besigheid is en wat gedoen kan word om sekere ratio’s te verbeter. Die toegevoegdewaarde-konsep dien nie slegs as kommunikasiemiddel om die maatskappy se prestasie aan te dui nie, maar toon ook aan dat daar ’n behoefte is aan groter rykdom om hoër verspreiding aan alle belanghebbendes te verseker. Hierdie navorsingsverslag het ten doel om onder meer die toekomstige gebruik van toegevoegde waarde te vestig as ’n aanduider vir produktiwiteit as ’n grondslag (’n nuwe geestesingesteldheid) vir die vasstel van salarisverhogings by tersiêre instellings. Aangesien dit beskou kan word as ’n sprong in die duister, het hierdie studie die resultate van die nywerheidsektor as normstelling gebruik. Omdat tersiêre instellings nog nooit vantevore ’n toegevoegde waarde-staat gepubliseer het nie, is daar besluit om die praktyk van die Toegevoegdewaarde-telbord sedert 2002 te volg. Dit beteken dat ’n toegevoegde waarde-staat vir tersiêre instellings saamgestel is deur die geouditeerde jaarverslae en, spesifiek, die inkomstestaat te gebruik. Die hantering van deeltydse, los of seisoenwerkers kan metingsprobleme in die toegevoegde waarde per werknemer-ratio tot gevolg hê. Die saak word ook verder bemoeilik deur die feit dat daar ’n gebrek aan volledige werknemerinligting in die finansiële state is wat betref of die gepubliseerde werknemergetalle verwys na die voltydse ekwivalent, die gemiddelde getal werknemers oor die tydperk, of die werknemers met jaareinde. Indien die werknemergetalle gebruik word om ’n ontleding van sekere ratio’s te doen, is dit duidelik dat daar in die toekoms meer klaarheid moet wees oor die wyse waarop hierdie getalle gerapporteer moet word. Daar is gevolglik bevind dat die lae styging of daling in salarisse, tesame met die styging in werknemergetalle, tot ’n negatiewe groeikoers in salarisse per werknemer lei. Die gevolgtrekking kan dus gemaak word dat die tersiêre instellings nie produktiwiteit in ag geneem het toe salarisverhogings toegestaan is nie. Laastens, alhoewel hierdie navorsingsverslag slegs verkennend van aard was, kan die aanbeveling gemaak word dat die konsep van toegevoegde waarde by tersiêre instellings geïmplementeer word. Verkieslik deur eerstens die navorsingspersoneel van die instelling te neem, daarna die verdeling per departement en dan laastens om toegevoegde waarde vir die instelling as geheel weer te gee.

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Cortada, Antonio Celso Hunnicutt. « Implantação de um sistema de gestão da qualidade atraves do MASP ». [s.n.], 2005. http://repositorio.unicamp.br/jspui/handle/REPOSIP/264040.

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Orientador: Eugenio Jose Zoqui
Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
Made available in DSpace on 2018-08-04T09:17:37Z (GMT). No. of bitstreams: 1 Cortada_AntonioCelsoHunnicutt_M.pdf: 11709001 bytes, checksum: be6078b76bb41d2afb96574cc5ce047c (MD5) Previous issue date: 2005
Resumo: O objetivo deste trabalho é utilizar o Método de Análise e Solução de Problemas, MASP, como veículo de implementação de um programa de qualidade total e avaliar seu impacto em uma empresa do setor de embalagem. O método empregado é o da pesquisa-ação. Para tanto, analisa-se uma empresa, na qual o sistema de gestão da qualidade é estruturado e introduzido. Com isso, pretende-se demonstrar de forma sintética uma outra abordagem de implementação do Controle de Qualidade Total, que pode trazer benefícios para a organização desde as etapas iniciais. Para corroborar com esta idéia, além de demonstrar como o método foi empregado na empresa, três estudos de caso são apresentados detalhadamente. Posteriormente, analisam-se como os projetos de melhoria contribuíram para a institucionalização da qualidade total na organização. Concluindo, este trabalho pretende comprovar a hipótese de que o MASP pode ser utilizado para iniciar o movimento da qualidade e auxiliar na implementação do TQC
Abstract: The main goal of this study is to use the QC Story method of problem solving and analysis as a vehicle for the implementation of a total quality program and evaluate its impacts in a company from the packaging sector. The method that was used employs a research in an industry where the quality management system was structured and introduced. This work intents to briefly demonstrate the advantages that the use of this alternative approach may provide, even in its early phases. To emphasize this idea and also to demonstrate how the method was used in the industry being researched, three detailed case studies are presented. After that, it is analyzed how these improvement projects have influenced the institutionalization of the total quality control concepts in the company. At last, this study intents to verify the hypothesis that the QC Story method can be used to start the quality movement and help the TQC implementation
Mestrado
Materiais e Processos de Fabricação
Mestre em Engenharia Mecânica

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Šmídová, Pavla. « Optimalizace vybraného výrobního procesu ve společnosti Car manufacturing ». Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-205286.

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This thesis deals with the optimisation of the selected manufacturing process. The aim is to analyse the effectiveness of the selected welding and assembly lines. Another objective is to do a detailed analysis for the line with the lowest efficiency in terms of cycle time and the Overall Equipment Effectiveness and calculate the lost production time due to availability, performance and defects. The third objective is to identify possible measures leading to higher utilization of manufacturing line and to propose a possible implementation. The theoretical part is based on the literature examining the term standardization, the norms of labour intensity, the cycle time, the Total Productive Maintenance and the calculation of the Overall Equipment Effectiveness. In the practical part the profile of Car manufacturing is being presented, the analysis of secondary data to calculate the Overall Equipment Effectiveness is being done and the appropriate manufacturing line for the innovative plan is being selected. Furthermore, the analysis of secondary data regarding the effectiveness of the using time of the manufacturing line is being done, the calculation of the Overall Equipment Effectiveness and the collection of primary data is being carried out. Subsequently, the problematic spots of the manufacturing line are being found and the possible measures leading to higher efficiency of manufacturing line are being proposed.

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Monnaesi, Timothy Tiro. « A description of whether the objectives of the performance management system of the Botswana Department of Tribal Administration are being realised ». Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6761.

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Thesis (MPA)--University of Stellenbosch, 2011.
ENGLISH ABSTRACT: Public sector organisations have to deliver quality services to the people amid budgetary cuts and public disenchantment with the public sector. Delivering these services in the face of dwindling resources has led public sector organisations to introduce performance improvement initiatives in an endeavour to do more with less. The government of Botswana introduced a raft of performance improvement initiatives such as WITS, O & M and Job Evaluation in the public sector with the sole objective of improving performance and driving public service delivery. However, despite the implementation of these initiatives, there was increasing concern that the quality of the delivery of public services was declining. These performance improvement initiatives were criticised for failing to make any meaningful impact on organisational performance, as the problems of poor service delivery remained unchanged. The failure of these earlier public sector reforms to improve organisational performance led the government to introduce a more comprehensive and holistic reform programme, PMS, guided by the national vision – Vision 2016 – in 1999. PMS was seen as the overall framework within which all previous reform initiatives could be integrated. This research sought to determine whether the objectives of PMS of DTA were being realised, given that previous public sector reforms had been deemed to have failed to actually raise organisational performance. A case study of DTA was therefore undertaken to describe the extent to which PMS had delivered on its objectives. Data collection was through structured self-administered questionnaires, comprising 14 closed-ended questions, one ranked question and one open-ended question. This was also augmented by documentary analysis of official reports such as the Annual Statements of Accounts (ASA). The research found that PMS had succeeded only in so far as communicating DTA’s vision, mission and values across the department. There was awareness of PMS within DTA. However, the system had not succeeded in improving DTA’s organisational performance, as it was hampered by various challenges such as lack of leadership commitment, the difficulty in implementing the system and lack of feedback on organisational performance. Recommendations are also made for enhancing DTA’s PMS to actually realise its objectives of improving organisational performance.
AFRIKAANSE OPSOMMING: Daar word van openbare sektor organisasies verwag om kwaliteit dienste aan die publiek te lewer te midde van ingekorte begrotings en openbare ontnugtering rakende die openbaresektor. In ‘n poging om hierdie dienste te lewer ten spyte van beperkte hulpbronne stel openbaresektor organisasies inisiatiewe in om werkverrigting te verbeter en sodoende meer koste-doeltreffend te werk. Die regering van Botswana het ‘n aantal inisiatiewe, byvoorbeeld Werk Verbetering Spanne (WITS), Organisering en Metodes (O&M) en Posevaluering, in die openbaresektor geïmplementeer met die uitsluitlike doel om werkverrigting te verbeter en openbare dienslewering te dryf. Ten spyte hiervan was daar egter toenemende kommer dat die kwaliteit van dienslewering toenemend verswak. Bogenoemde inisiatiewe is gekritiseer dat hulle gefaal het om enige noemenswaardige impak op organisatoriese prestasie te toon, aangesien probleme rakende swak dienslewering onveranderd was. Die versuim van hierdie aanvanklike hervormings in die openbaresektor om organisatoriese prestasie te verbeter, het daartoe aanleiding gegee dat die regering in 1999 ‘n meer omvattende en holistiese hervormingsprogram, die Prestasie Bestuur Stelsel (PMS), ingestel het, gelei deur die nasionale visie – ‘Vision 2016’. Die PMS is gesien as die omvattende raamwerk waarbinne al die vorige hervormingsinisiatiewe geïntegreer kon word. Hierdie navorsing het gepoog om vas te stel of die doelstellings van die PMS in die Departement van Stam Administrasie realiseer, siende vorige openbaresektor hervormings nie geslaag het om organisatoriese prestasie te verbeter nie. ‘n Gevallestudie van die departement is onderneem om die mate waarin die PMS se doelstellings bereik is te beskryf. Dataversameling is gedoen deur gestruktureerde, selfgeadministreerde vraelyste, bestaande uit 14 geslote vrae, een ranglysvraag en een oopvraag. Dit is aangevul deur dokumentêre analise van amptelike verslae soos Jaarlikse Rekeningstate. Die navorsing het gevind dat die PMS slegs in dié mate geslaag het dat mense dwarsdeur die departement bewusgemaak is van die departement se visie, missie en waardes. Hoewel mense bewus was van die prestasiebestuurstelsel, bevind die navorsing geen daadwerklike verbetering in organisatoriese prestasie nie, aangesien dit belemmer word deur verskeie uitdagings, soos gebrekkige toewyding deur leiers, probleme met die implementering van die sisteem en die tekort aan terugvoer rakende organisatoriese prestasie. Die navorsing stel sekere aanbevelings voor om die departement se prestasiebestuursisteem te verbeter om die doelstelling om organisatoriese prestasie te verwesenlik.

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Bam, Gert J. W. « The implementation of the balanced scorecard as a performance management tool at the City of Cape Town ». Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/70665.

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Thesis (MBA)--Stellenbosch University, 2008.
ENGLISH ABSTRACT: This is a report on the implementation of the Balanced Scorecard (BSC) in the City of Cape Town. Based on the experiences and perceptions of a sample of middle managers. the report highlights the various issues which impact on the BSC at local government level. The report focuses on the implementation of the BSC in one Directorate. namely the Community Services Directorate. Appropriate reccmmendations are made based on the findings of the research. The literature review places the BSC in the ccntext of the infonmation age. where companies were seeking a more holistic tool to plan, monitor and measure how strategy is implemented. The theoretical basis of the BSC is outlined. This contains a brief overview of how the public sector internationally adopted the BSC. The report proceeds by addressing the legislative framework within which municipalities operate in South Africa with regard to Performance Management. It is within this context that the City Of Cape Town adopted the BSC. The implementation of the BSC for the City of Cape Town is placed within the context of its Organisational Performance Management System. This literature review concludes by highlighting the challenges and critical success factors with the implementation of the BSC. The methodology used in the research was content analysis. The experience and perception of the research population. in relation to the implementation of the BSC in the City of Cape Town. was analysed. Data was collected through open ended, semi-structured interviews. The issues highlighted in the literature review were used as the basis for the interviews. Inferences were drawn from responses solicited in the interviews. The report found that there is a correlation between the issues highlighted in the literature and what emerged in the course of the research. The issues that impact on the implementation of the BSC revolve around process. structure and people. Accordingly the researcher makes appropriate recommendations to address these issues in the City of Cape Town. Finally, areas for future research are identified.
AFRIKAANSE OPSOMMING: Hierdie verslag handel oor die implementering van die Gebalanseerde Prestasie Skedule (GPS) vir die Stad Kaapstad. Die verslag beklemtoon verskeie aspekte wat 'n impak het op die GPS by plaaslike owerhede en is baseer op 'n steekproef oor die ondervindinge en persepsies van 'n bepaalde middelvlakbestuursgroep. Hierdie verslag fokus op die implementering van die GPS in een van die Direktorate, naamlik die Direktoraat: Gemeenskapsdienste. Toepaslike aanbevelings word gemaak opgrond van die navorsingsbevindinge. Die literatuur oorsig plaas die GPS in die konteks van die inligtingsera, waar maatskappye opsoek is na 'n holistiese benadering vir beplanning, monitering en om implementeringstrategiee te meet. Die teoretiese basis van die GPS word ook uiteengesit. Dit bevat 'n kort oorsig oor hoe die openbare sektor die GPS internationaal aanvaar het. Voorts handel die verslag oor die wetgewende raamwerk waarbinne munisipaliteite in Suid-Afrika moet beweeg rakende Prestasiebestuur. Dit is binne hierdie konteks wat die Stad Kaapstad die GPS aanvaar het. Die implementering van die GPS vir die Stad Kaapstad vind plaas binne die konteks van sy Organisatoriese Prestasiebestuurstelsel. Die literatuur oorsig eindig deur die uitdagings en kritiese sukses faktore met die implementering van die GPS te beklemtoon. Die metodologie wat tydens die navorsing gebruik was, is die inhoud-ontleding. Die ondervindinge en persepsies van die navorsings steekproefgroep, in venhouding tot die implementering van die GPS by die Stad Kaapstad, was ontleed. Inligting is bekom deur middel van oop vrae tydens semigestruktureerde onderhoude. Aspekte wat tydens die literatuur oorsig beklemtoon was, is gebruik as basis vir onderhoudvoering. Gevolgtrekkings is gemaak van respondente se kommentaar en antwoorde tydens onderhoudvoering. Die verslag dui aan dat daar 'n korrelasie bestaan tussen die aspekte wat beklemtoon word in die literatuur en wat tydens die navorsing aan die lig gebring is. Aspekte wat 'n impak het op die implementering van die GPS is prosesse, strukture en mense. Gevolglik maak die navorser toepaslike aanbevelings om hierdie aspekte binne die Stad Kaapstad aan te spreek. Laastens word sekere areas geidentifiseer vir toekomstige navorsing.

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Jantjes, Anthea. « An analysis of organisational performance management in the City of Cape Town : from legislation to implementation ». Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/2485.

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Thesis (MPA (School of Public Management and Planning))--Stellenbosch University, 2008.
Research was conducted in this paper on organisational performance management. Various definitions are offered in order to provide an explanation to the topic. Different models on performance management were discussed including the balanced scorecard. The City of Cape Town was identified as a case study to ascertain how the provisions for the performance management system, as stipulated in legislation, were implemented. The use of the balanced scorecard was also reviewed. Officials were interviewed, as well as various documentation considered, dealing with performance management in the City of Cape Town. From the findings various recommendations were made to improve the performance management system.

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Borchard, Nathalia. « Evaluating the performance of the administration programme of the Northern Cape Provincial Legislature ». Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80320.

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Thesis (MPA)--Stellenbosch University, 2013.
ENGLISH ABSTRACT: In recent years scholars and researchers have been paying specific attention to the performance and results produced by government activities. This is seen as a direct consequence of trends in the public policy field, specifically the New Public Management (NPM) approach. The South African Government has demonstrated its commitment to the NPM approach by advocating the assessment of government’s performance and putting in place substantial guiding, policy and discussion documents that would promote the monitoring and evaluation of public outputs and outcomes. This research study takes its cue from the NPM approach and evidence-based public policy analyses as it sought to evaluate the performance of a government programme by considering reported performance outputs. The researcher evaluated the performance for the Northern Cape Provincial Legislature’s (NCPL) Administration programme over a 3-year period as a case study. The research methodology is evaluative in nature and the specific design employed is programme evaluation. To solicit data from respondents, an Organisational Profile Survey was conducted. The survey responses from participants were combined with a review of media reports and scrutiny of documented reports to provide comprehensive evidence about the performance of the NCPL Administration. The overall aim of the study was to evaluate performance with a view to the improvement of future performance. The findings of the thesis indicate that the planned services and activities of the NCPL Administration are not being implemented effectively and that the overall programme is not functioning effectively. The effectiveness of the NCPL Administration can be improved by means of the resolution of organisational challenges. Recommendations are made to address performance deficiencies and further research opportunities are also identified.
AFRIKAANSE OPSOMMING: Navorsers het oor die afgelope paar jaar spesifiek begin fokus op die prestasie en uitslae van regeringsaktiwiteite. Die onlangse tendens kom as ‘n direkte gevolg van huidige openbare hervorming, en meer spesifiek die Nuwe Openbare Bestuurs- (NOB) benadering. Die Suid-Afrikaanse regering demonstreer hul toewyding aan die NOB benadering deurdat die evaluasie van regerings prestasie voorgestaan word, asook deur die instelling van substansiële beleid-, leidings- en gespreksdokumente wat die monitering en evaluasie van publieke uitsette en uitkomste bevorder. Hierdie navorsingsstudie volg die NOB benadering en bewys-gebaseerde publieke beleidsontleding na. Dit is gemik daarop om die prestasie van ‘n regeringsprogram te evalueer deur die gerapporteerde prestasie uitsette in ag te neem. As deel van hierdie gevallestudie evalueer die navorser die prestasie van die Noord-Kaap Provinsiale Wetgewer (NKPW) se administrasie program oor ‘n drie jaar tydperk. Die studie se navorsingsmetodologie is waardeoordelend die spesifieke navorvingsontwerp wat gebruik word is Programevaluering. Om data van respondente te bekom was ‘n Organisasie Profiel Opname onderneem. Hierdie data was gekombineer met ‘n oorsig van koerant berigte en die noukeurige ondersoek van verslae met die oog daarop om omvattende bewyse te lewer oor die prestasie van die NKPW Administrasie. In geheel poog die studie om prestasie lewering te evalueer met die doel om toekomstige prestasie te verbeter. Die bevindinge van die tesis dui aan dat die implementering van beplande dienste en aktiwiteite van die NKPW Administrasie nie doeltreffend is nie en dat die program in geheel nie effektief is nie. Die prestasie van die NKPW Administrasie kan verbeter word deur die aanspreking van uitdagings wat in die organisasie ondervind word. Aanbevelings word gemaak om die prestasiegapings aan te spreek en verdere navorsinggeleenthede is ook geïdentifiseer.

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Costa, Maria do Rosário Santos de Sá Couto. « As Ciências Sociais e Humanas em Portugal : abordagem bibliométrica da produção científica dos últimos quinze anos ». Master's thesis, Instituto Superior de Economia e Gestão, 1996. http://hdl.handle.net/10400.5/18785.

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Mestrado em Economia e Gestão de Ciência e Tecnologia
Este trabalho tem por objectivo identificar as questões que se levantam quando se tenta avaliar a produção científica nacional das Ciências Sociais e Humanas (CSH) - últimos quinze anos - através de indicadores bibliométricos. Para dar contexto a esta problemática é traçada a evolução de vários componentes deste sub-sistema científico Como metodologia optou-se pelo levantamento de dados, pela realização de inquéritos, pela consulta de bibliografia e de bases de dados. A tendência mais marcante dos últimos vinte anos nas CSH é a expansão e a diversificação do ensino superior: no número e variedade de cursos, no aparecimento de novas áreas e instituições, no número de licenciados, mestres e doutorados. Regista-se o crescimento acentuado do ensino politécnico e o peso elevado do sector privado. No que diz respeito à investigação científica, conclui-se que não são as Ciências mais ensinadas que são mais investigadas. A maior parte das unidades de investigação (82%) pertencem às universidades, sendo pequeno o contributo dos politécnicos para a investigação científica (8,7%). Através do número de doutoramentos realizados até 1979, identifícam-se as Ciências que não se conseguiram institucionalizar em Portugal até 1974. Em 1980 foram incluídos, no SSCI e no A&HCI, 25 trabalhos relativos a 15 áreas das CSH; em 1995, foram incluídos 109. Para um período de quinze anos e tendo em conta o aumento dos doutorados, de 13 para 569, foi um crescimento muito reduzido. Com base nos números obtidos para a Economia e generalizando para o grupo das CSH, conclui-se que a parte da produção científica nacional que transparece nos produtos do ISI é uma parcela reduzida e redutora da totalidade de trabalhos publicados. Tendo em conta esta situação questiona-se a validade de se constituírem indicadores bibliométricos a partir exclusivamente dessas fontes. Esta dúvida é alargada e interroga-se a pertinência do uso de indicadores bibliométricos para avaliação destas Ciências. Tudo se joga na importância que é atribuída à comunicação e às formas como esta se concretiza nas CSH.
The purpose of this work is to identify the issues arising when trying to evaluate national scientific production in the Social and Human Sciences (SHS) area - in the latest fifteen years - through bibliometric indicators. In order to support this problematic issue, we traced the evolution of several components of this scientific sub-system. Within the methodology used we can point out data survey, inquiries and consultation of bibliography and databases. The most striking trend of the latest twenty years in SHS is the expansion and diversification occurred at high school levei; rising number and variety of new courses, new areas and institutions, rising number of graduations, masters and doctorates. There is also a marked increase of polytechnic schools and private ones. As far as scientifíc research is concerned, one may conclude that the the areas preferred for research are not those with a major population of students. The majority of the research units (82%) belong to universities, and the contribution of polythechnic schools for scientifíc research is quite small (8,7%). Based on the number of doctorates registered up to 1979 we may identify the Scientifíc areas that were not yet approved in Portugal by 1974. In 1980, 25 works concerning 15 areas of SHS were included in SSCI and A&HCI; in 1995, 109. For such a period of fifteen years and considering the increased number of doctorates (from 13 to 569), the registered increase is rather slow. From the figures retrieved for Economics and generalizing to the SHS group, one may conclude that the part played by the national scientifíc production and emerging from ISI products is rather small and diminishes the totality of published works. Taking into account this situation one may question the validity of creating bibliometric indicators exclusively from these sources. This doubt is also extendable to other areas and one may question the relevance of using bibliometric indicators for the assessment of these Sciences. It ali depends on the importance given to communication and to the various forms of accomplishing in the SHS.
info:eu-repo/semantics/publishedVersion

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Steenhuisen, Maria Jacoba. « The knowledge continuum as an enabler for growth and sustainability in the South African basic education system / Mariè Steenhuisen ». Thesis, North-West University, 2012. http://hdl.handle.net/10394/9207.

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The poor state and failure of the basic education system in South Africa gave rise to this research. The wave of knowledge loss experienced in the last two decades is expected to carry on and will continue to deplete the basic education system’s knowledge base, severely affecting the already poor quality of education as well as the future economic growth and sustainability in South Africa. The main research objective was to establish whether future growth and sustainability in the basic education system in South Africa is achievable; which factors it is influenced by; and how knowledge continuity could impact on future growth and sustainability. A multidisciplinary approach focusing on organisational performance, knowledge management, individual and organisational behaviour and organisational development was followed. The nature of growth and sustainability and knowledge continuity in organisations was explored by following a contextualisation theory-building process. The main objective of the empirical research study was to determine by means of quantitative research the degree to which the influencing factors would enhance or impede growth and sustainability in an organisation. A quantitative survey method was followed. A questionnaire was developed and the survey was performed in 6 primary and secondary schools of the basic education system in South Africa. The questionnaire was found to be reliable with a Cronbach’s alpha of .8060. In the descriptive factor analysis process, principal component factor analysis was conducted, which described the five constructs that would influence growth and sustainability. These constructs’ dimensions produced significant intercorrelations which indicate that the dimensions are for the most part intercorrelated with each other in contributing to growth and sustainability. The multiple regression analysis indicated that knowledge loss would have an exceptionally strong impact on knowledge; and that knowledge, information and performance would significantly predict growth and sustainability. Organisations should change the focus for growth from physical assets to the development of intellectual capital, and knowledge continuity should form part of an organisations’ business strategy and mission. Knowledge continuity will only be successful if a culture conducive of trust and knowledge sharing and transfer exist, and are supported by effective and appropriate human resource practices and incentives. A structural equation model development strategy produced a knowledge continuity model aimed at enabling future growth and sustainability, based on the constructs confirmed in the factor analysis. The model indicated that there is a direct causal relationship between knowledge, information and performance with growth and sustainability. The regression analysis showed that most of the intercorrelations are significant, thus confirming the theory. The newly developed questionnaire and structural equation model should enable organisations to measure the degree to which the enhancing individual and organisational behavioural factors of growth and sustainability are in place and provide the measurement outcomes that would identify the factors that need to be focused on to improve and enable future growth and sustainability in an organisation.
Thesis (MBA)--North-West University, Potchefstroom Campus, 2013.

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Semotam, Petr. « Prediktivní systém údržby obráběcích strojů s využitím vibrodiagnostiky ». Master's thesis, Vysoké učení technické v Brně. Fakulta strojního inženýrství, 2018. http://www.nusl.cz/ntk/nusl-382193.

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This diploma thesis concerns issues of predictive and condition based maintenance system of machine tools with using a vibrodiagnostics. It studies and researches its impacts through the basic processes of the maintenance system and characterizes the vibration diagnosis as its tool and mean. There is also described a process of putting condition based maintenance into practice in the practical part of the thesis. The development is realized at Siemens Ltd. Brno with all its requirements and aspects such as a maintenance audit which means the decision on the suitability of condition based maintenance within the current maintenance system, technical analysis as a part of introduction of vibration diagnosis and the practical example of acquiring, recording and assessment of measured vibration. Prior to the end the economic evaluation of the planned predictive maintenance system and the design of the general model of development and implementation of the maintenance system into practice are included.

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Kholopane, Pule Aaron. « An assessment of the Total Productive Manufacturing (TPM) concept in a South African manufacturing industry ». Thesis, 2008. http://hdl.handle.net/10210/640.

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The global and competitive market environments have led to new challenges for both organizations and individuals in them. There has been a major change in the last twelve years since South Africa obtained independence in 1994 leading to internationalization of the economy, the increased use of technology and rapid and technological change. These changes influenced management practices forcing organizations to invest in production machines and other methods in order to stay ahead of their competitors. The importance of equipment is increasing in the advancing and demanding technological era in the South African context. Consequently, proper maintenance is required to keep equipment in top operational form. The objective is to reduce equipment breakdowns, increase equipment reliability and improve productivity.This will result in increased equipment utilization and life, reduced work stoppages and machine slowdowns, closer adherence to production and delivery schedules as well as increased employee morale. The Total Productive Manufacturing (TPM) concept addresses these goals. The aim of TPM is to keep the plant and equipment at its highest productive level through the cooperation of all areas of the organization. TPM is a partnership between maintenance and production organization to improve product quality, reduce waste, reduce manufacturing cost and increase equipment availability With the increase in the use of technology, and integrated human resources strategy should be introduced to cope with the dynamic needs of technology. One of the most important elements in this equation is the employees of an organization who will operate those machines. Less attention has, over the years, been afforded to these operators since emphasis has been on equipment and productivity. It is important to combine the human resource strategy with equipment utilization to make the manufacturing system efficient and effective. It has been proven that the skills, knowledge and experiences of operators have economic value in the market place and also potential value to an organization because they enable it to be productive and adaptable. A real world case study in the South African environment was carried out at a renowned manufacturing company in order to asses whether the combination of TPM and a human resource strategy can produce improved results. A survey was carried out on two sister companies located next to one another. It was observed that TPM had progressed significantly more in the one company that had better human resource systems than in the other that did not apply an effective human resource system. The main conclusion reached was that when human resource practices are applied properly in and integrated fashion, they will promote machine efficiency and hence increase the productivity of the company. The research highlights the type of human resource practice that needs to be applied to enable operators to be efficient and productive as part of the machine system in a South African context.
Professor L. Pretorius Professor A. Strauss

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Lee, Tsung-Chieh, et 李聰杰. « A Study on Total Productivity Management System ». Thesis, 2004. http://ndltd.ncl.edu.tw/handle/91829799260826874736.

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碩士
國立雲林科技大學
工業工程與管理研究所碩士班
92
As the trend of global village and globalization coming, the difficulty of business management is increasing. Besides product innovation and keeping core technology, it still needs to continuously persuade business and constitution target to keep growth and enlarge difference with competitors. About how to effectively manage business activities and integrate the whole staff effort to reach the maximum total performance, it has become a great subject for the business manager to keep business advantage and to achieve the goal of permanent management in the face of intense competition circumstance. TP management (Total productivity management) was introduced in Taiwan from 2000. Many Japanese companies improved their competition and constitution through the execution of TP management. TP management has been proved to be great helpful to business management. The study is a case study and focuses on the process to introduce TP management as the object of the physical research. Through introducing TP management, the case company strengthens the capability of employees to analyze and solve problem. By means of association development and detailed execution, employees can feel their importance in the whole company management, increase responsibility, do their best to solve problem and to achieve their individual planned TP target, and finally achieve the total TP target of section and company. According to the result of TP introduction and business management in the case company, TP management has been proved to help stimulate the potentiality of employee and promote business constitution and competition.

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Yang, Chih-Chao, et 楊熾照. « Applying Total Productive Management (TPM) to the Study of Product Loss Cost System ». Thesis, 2009. http://ndltd.ncl.edu.tw/handle/80134970074334116317.

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« A study of the effect of quality and productivity improvement practices on company performance in selected China industries ». 1998. http://library.cuhk.edu.hk/record=b5889705.

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Chang Yir Lirng.
Thesis (M.Phil.)--Chinese University of Hong Kong, 1998.
Includes bibliographical references (leaves 97-102).
Abstract also in Chinese.
ABSTRACT --- p.ii
ACKNOWLEDGEMENT --- p.iv
TABLE OF CONTENTS --- p.v
LIST OF TABLES --- p.ix
LIST OF FIGURES --- p.xi
CHAPTER
Chapter I. --- INTRODUCTION --- p.1
Chapter II. --- LITERATURE REVIEW --- p.6
Chapter II. 1 --- Definition of Terms --- p.6
Chapter II. 1.1 --- Definition of Quality --- p.6
Chapter II. 1.2 --- Definition of Total Quality Management --- p.8
Chapter II.2 --- Long-term Quality Strategic Planning --- p.8
Chapter II.3 --- Quality Management in China --- p.9
Chapter II.4 --- Quality and Financial Performance --- p.11
Chapter II.5 --- "Comparison of Quality Management Approaches of Deming, Juran, and Crosby" --- p.13
Chapter II.5.1 --- Edward Deming's Approach --- p.13
Chapter II.5.2 --- Joseph Juran's Approach --- p.14
Chapter II.5.3 --- Philip Crosby's Approach --- p.15
Chapter II.5.4 --- Comparison of Quality Management Approaches --- p.16
Chapter II.6 --- Evaluation of Quality Management Frameworks --- p.18
Chapter II.6.1 --- International Quality Standards --- p.18
Chapter II.6.2 --- The Malcolm Baldrige National Quality Award --- p.20
Chapter III. --- "RESEARCH QUESTION, CONCEPTUAL CONSTRUCT AND RESEARCH HYPOTHESIS"
Chapter III. 1 --- Research Question --- p.21
Chapter III.2 --- Research Hypothesis --- p.22
Chapter IV. --- RESEARCH METHODOLOGY
Chapter IV.1 --- Research Design --- p.25
Chapter IV.2 --- Conceptual Constructs --- p.26
Chapter VI.3 --- Questionnaire Design --- p.28
Chapter IV.3.1 --- Identification and Selection of Measurement Items in the Questionnaire --- p.28
Chapter IV.3.2 --- Independent Variables --- p.28
Chapter IV.3.3 --- Dependent Variables --- p.30
Chapter IV.3.4 --- Measurement Method --- p.31
Chapter VI.3.4 --- Translation --- p.32
Chapter VI.4 --- Construction of measurement items for constructs of Quality Management --- p.33
Chapter VI.5 --- Data Collection --- p.39
Chapter V. --- HIGHLIGHT OF FINDINGS
Chapter V.1 --- Respondent Characteristics --- p.41
Chapter V.2 --- Company Demographics --- p.44
Chapter V.2.1 --- Company Size --- p.44
Chapter V.2.2 --- Employees Turnover Rate --- p.45
Chapter V.2.3 --- Company Sales Last Year --- p.45
Chapter V.2.4 --- Number of Years Established --- p.46
Chapter V.2.5 --- Employees Involved in Quality Improvement Activities --- p.46
Chapter V.2.6 --- Other Company Information --- p.46
Chapter V.2.7 --- Customer Perception of Company Performance --- p.49
Chapter V.3 --- Quality Performance --- p.51
Chapter V.3.1 --- Percent of Items Defective --- p.52
Chapter V.3.2 --- Internal Waste and Scrap(%) --- p.52
Chapter V.3.3 --- Returns and warranty --- p.52
Chapter V.3.4 --- Rework costs --- p.53
Chapter V.3.5 --- Training and development expenditures --- p.53
Chapter V.4 --- Financial Performance --- p.54
Chapter V.4.1 --- Last year's net profit --- p.54
Chapter V.4.2 --- Last year's return on assets(ROA) --- p.55
Chapter V.4.3 --- Past three years' return on assets(ROA) --- p.55
Chapter V.4.4 --- Past three years' sales growth/decline --- p.55
Chapter V.5 --- Quality Improvement Techniques --- p.56
Chapter V.5.1 --- Formal Approach to Quality Improvement --- p.56
Chapter V.5.2 --- Separate Quality Department --- p.58
Chapter V.5.3 --- ISO 9000 Certification --- p.58
Chapter V.5.4 --- Application of Quality Improvement Techniques --- p.60
Chapter V.5.5 --- Quality Improvement - Understand and Specify Customer Requirements --- p.64
Chapter V.6 --- Productivity Improvement Techniques --- p.66
Application Of Productivity Improvement Techniques --- p.71
Chapter VI. --- STATISTICAL ANALYSIS AND DISCUSSION
Chapter VI.1 --- Analysis of Construct Reliability --- p.73
Chapter VI.2 --- Analysis of Validity --- p.73
Chapter VI.2.1 --- Content Validity --- p.73
Chapter VI.2.2 --- Construct Validity --- p.74
Chapter VI.3 --- The Regression Model --- p.75
Chapter VI.4 --- Quality Performance --- p.76
Chapter VI.4.1 --- Items defective --- p.79
Chapter VI.4.2 --- Waste and damage as % of sales --- p.80
Chapter VI.4.3 --- Returns and warranty --- p.80
Chapter VI.4.4 --- Inspection cost --- p.81
Chapter VI.4.5 --- Rework --- p.82
Chapter VI.5 --- Operating Performance --- p.83
Net profit as % of sales --- p.83
Chapter VI.6 --- Financial Performance --- p.87
Chapter VI.6.1 --- Last year's net profit as % of asset --- p.90
Chapter VI.6.2 --- Sales growth in last year --- p.91
Chapter VI.6.3 --- Sales growth in past three years --- p.91
Chapter VII. --- CONCLUSION --- p.93
Chapter VII.l --- Conclusion --- p.96
Chapter VII.2 --- Limitation --- p.96
BIBLIOGRAPHY --- p.97
APPENDIX --- p.103

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Chen, Chen-Yu, et 陳震宇. « A Study on the Relationships among Leadership style , perceived organizational support and implementation of Total Productive Management (TPM) Performance -- An Example of leechi Corporation ». Thesis, 2011. http://ndltd.ncl.edu.tw/handle/53394497226346768743.

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碩士
國立雲林科技大學
工業工程與管理研究所碩士班
99
In recent years, Taiwan''s business environment is deteriorating, so the companies are into management improvement practices. In this study, Leach Company production personnel as the research object, the production staff of TPM performance factors. Since the implementation of TPM activities, the case can not form the company corporate culture, and company personnel are accustomed to, so this research leadership style and perceived organizational support as antecedents TPM performance, but also further analysis of organizational commitment and organizational learning whether the antecedent of the above Produced intermediate results. The results revealed that the following conclusions: 一. the authority leadership on organizational commitment has a negative impact. 二. Support and recognition of cognitive expertise support services conflict has positive effects on organizational commitment 三. Support cognitive task conflict has positive effects on organizational learning. 四. Access to knowledge and organizational memory performance has a positive impact on the TPM and use of knowledge have a negative impact. 五. Participative leadership was fully mediated the effect; authority leadership and command and leadership as part of the mediator. 六. Expertise to support fully mediated the effect; mission support partial mediating effect of conflict

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Melo, Tânia Filipa da Silva. « Aplicação de princípios lean thinking e manutenção produtiva total na gestão das ferramentas de produção numa empresa de cortiça ». Master's thesis, 2019. http://hdl.handle.net/1822/61690.

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Dissertação de mestrado integrado em Engenharia e Gestão Industrial
A presente dissertação, enquadrada no curso de Mestrado Integrado em Engenharia e Gestão Industrial da Universidade do Minho (UM), teve como propósito obter melhorias na gestão das ferramentas de produção de uma empresa de cortiça, com o auxílio de ferramentas e princípios de Lean Thinking e de Manutenção Produtiva Total (TPM). A metodologia de investigação utilizada nesta dissertação foi a Action-Research, cuja primeira etapa consiste no diagnóstico da situação inicial. Para tal, recorreu-se a ferramentas como diagrama de spaghetti, estudo de tempos e identificação dos sete desperdícios, tendo-se detetado vários problemas desde elevadas distâncias percorridas, elevado espaço fabril ocupado, falta de normalização, inexistência de planos de manutenção e dificuldades na gestão de informação. No sentido de combater os problemas referidos, constatou-se que as oportunidades de melhoria requeriam a redefinição do layout da área de estudo, para o qual se recorreu a métodos como o SLP, CORELAP e CRAFT, a organização das ferramentas de produção e do espaço fabril através da implementação de 5S e Gestão Visual e, por último, a elaboração de um programa em linguagem VBA para a gestão de informação e planos de manutenção. Com a implementação das melhorias, foi possível obter uma redução de 27% do espaço ocupado, 63% de distâncias percorridas e tempo despendido nas mesmas (poupança de 234Km e 65h anuais), 71% nos custos de movimentações (ganho de 1332€/ano) e 100% no tempo e custos associados a paragens de produção por falta de espaço (ganho de 26h e 1530€ anuais). Para além disso, reduziu-se em 75% o tempo de procura de ferramentas de produção, e verificou-se um aumento da eficiência da linha de produção, isto é, do OEE, em cerca de 27%. O programa em VBA permitiu a simplificação da gestão de informação (redução do número de ficheiros em 96%), e o planeamento de ações de manutenção. Por fim, é de realçar o aumento da motivação dos operadores da área de estudo.
The present dissertation, included on the Integrated Master on Industrial Engineering and Management course at Minho University, aimed to obtain improvements in the production tools management from a cork industry, through tools and principles of Lean Thinking and Total Productive Maintenance. The research methodology used in this dissertation was the Action-Research, whose first step is to diagnose the current situation of the study area. For this purpose, tools as spaghetti diagram, time studies and seven wastes identification were used, and several problems were detected such as long distances, confined factory space, lack of standardisation, absence of maintenance plans and difficulties in information management. In order to solve these problems, it was found that the improvement opportunities required the redefinition of the productive area layout, for which methods like SLP, CORELAP and CRAFT were applied, the organization of production tools and manufacturing place through the implementation of 5S and Visual Management and, at last, the development of a program in excel using VBA programming language. With the implementation of the project, it was possible to reduce the occupied space in 27%, the distances travelled and the time spent on them in 63% (saving of 234Km and 65h annual), the movements costs in 71% (gain of 1332€/year) and the time and costs related to production stoppages by the lack of space in 100% (gain of 26h and 1530€ annual). Furthermore, the time to search for production tools was reduced by 75% and an increase in the production line efficiency (OEE) by 27% was also verified. The VBA program leads to a simplification of information management (reduction of the number of files in 96%), integrating maintenance plans to the production tools. Finally, it should be emphasized the increase in the employee’s motivation.

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Chang, Chih-hong, et 張志宏. « Implement Total Productive Management Campaign to improve Overall Equipment Efficiency and enhance Competitive advange for enterprise--Through Company U, Taoyuan Factory TPM Campaign for example ». Thesis, 2008. http://ndltd.ncl.edu.tw/handle/31791528958466670637.

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Résumé :

碩士
國立中央大學
工業管理研究所碩士在職專班
96
ABSTRACT The enterprise in Taiwan faces severe challenge after entering WTO, including higher labor cost, higher material price and rapid inflation. How to apply appropriate strategies to enhance the enterprise competitive advanges by reducing the production cost, increasing the production efficiency and increasing the product quality to meet the demand becomes the ugent problem that enterprise needs to solve nowadays. The goal of TPM activities is to improve the enterprise constitution by educating employees and improving the eguipments performance. As the results, the overall equipment efficiency, the overall productivity, the overall quality and the production cost is improving. The results of TPM activity will be shown in Production、Qua1ity、Cost、Delivery、Safety and even the people morale. The TPM activities follow12 steps , through the 8 main pillars（Individual Maintenance 、 Autonomous Maintenance、Effective Maintenance、Quality Maintenance、Equipment Initial Management、Training Education、Safety&Health&Environment and TPM in office）, to eliminate 16 kinds of losses（including losses of equipment efficiency, losses of personnel efficiency and losses of unit price efficiency). Through PDCA (Plan、Do、Check、Action) management cycles, assessments have been conducted to during the TPM campaign . TPM is a methodology embedded with continuous improvement activities.Many successful experiences have shown that TPM can not only help the enterprise to achieve his goals, but also improve the constitution of the enterprise and therefore enhance his competitive advantage. Key words：Total Productive Management , Competitive Advantage

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Thèses sur le sujet « TOTAL PRODUCTIVITY MANAGEMENT (TPM) »

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