Thèses : « Stakeholderism »

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Sarikaya, Yelda. « Investigating Stakeholders ». Master's thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613069/index.pdf.

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The main purpose of this study was to examine and describe college students&rsquo
and graduates&rsquo
perceptions of the received and expected levels of employability skills and qualities clustered into the domains of communication, mathematics, quantitative, foreign language, technology, teamworking, learning, problem-solving, adaptability, and personal qualities during college training, and also to assess college educators&rsquo
and employers&rsquo
perceptions regarding the importance level of identified employability skills and qualities for graduates&rsquo
entry, success and productivity in workplaces. In this study, data were gathered through three distinct questionnaires whose frame and content were developed by utilizing a survey with 218 students, 54 graduates, 26 educators and 16 employers. The setting was Cappadocia Vocational College campus and several towns in Nevsehir where workplaces of external partners of the college are located. Descriptive and inferential statistics were utilized to analyze the results of this study. Frequencies were tabulated to determine significant associations and mean scores were calculated to assess the identified variables. Paired and independent samples t-tests were utilized to explore the differences between the perceptions of students, graduates and educators. The responses of employers were tabulated within itself due to low number of participants. The findings of indicated that students and graduates perceived college training to have little or moderate impact on employability skill acquisition
however, besides student population, employers and educators perceived employability skills to be of medium or high importance for graduates&rsquo
effective job performance and productivity of workplaces.

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Boon, Ling-Ni. « Stakeholders in Pension Finance ». Thesis, Paris Sciences et Lettres (ComUE), 2017. http://www.theses.fr/2017PSLED030.

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La présente thèse s'intéresse à trois acteurs du financement des régimes de retraite : le législateur, l'assureur et l’individu. Dans un environnement en proie à un comportement déviant du marché financier et à des évolutions démographiques défavorables, le rôle de ces parties prenantes doit impérativement faire l’objet d’une réévaluation pour relever le défi de la pérennité du financement des retraites. L’étude de la règlementation et de la conception des régimes a été réalisée en intégrant des caractéristiques types du futur paysage des retraites, telles que le poids de plus en plus important du risque assumé par l’individu ou l’éventuelle participation d'investisseurs boursiers dans l’offre de contrats. Les conclusions de cette étude permettent de dégager des orientations en vue de la gestion du risque de longévité pour les individus, une évaluation de l’attrait de l’exposition au risque de longévité pour les investisseurs, des informations sur l’élaboration des contrats pour les assureurs ainsi que des propositions, pour les décideurs politiques, de mesures règlementaires favorisant la durabilité du paysage des retraites
This dissertation examines three stakeholders in pension finance: the individual, the policymaker, and the pension provider (e.g., an insurer or a pension fund). In a setting beset by unforseen financial market circumstances and demographic changes that disfavor financial security in retirement, a re-evaluation of these stakeholders’ role is necessary. We explore the regulation and design of retirement plans by incorporating features that characterize the future retirement landscape, such as the increasing burden of risk borne by the individual, and the potential involvement of market investors in the provision of retirement contracts. The implications of our findings encompass guidance for individuals in managing longevity risk, evaluation of the appeal of longevity risk exposure to investors, insights on contract design for the insurer, and proposals to the policymaker on regulatory measures that foster a sustainable retirement environment

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Shakiba, Abtin. « Assessing Stakeholders’ Interest in Biofuels ». Thesis, Université d'Ottawa / University of Ottawa, 2015. http://hdl.handle.net/10393/32085.

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The global biofuels industry is growing fast, involving many different actors, such as producers, forestry companies, biofuel producers and others. This development forces industry actors and policy makers to take biofuels into consideration as a source of energy and to also consider arising and shifting stakeholder interests. Experience has shown that the role of stakeholders can be critical to commercial success especially where environmentally sensitive activities are involved or when strong lobby groups exist. The purpose of the first part of this study is to identify the interests of different stakeholder groups involved in the biofuel industry in Canada. This study is based on primary data collected from representatives of each stakeholder group. It follows a framework developed by Turcksin et al. (2011), who use a similar stakeholder analysis as input to a Multi-Actor Multi-Criteria Analysis (MAMCA) to assess different biofuel alternatives and opportunities. This study draws on the definition of stakeholders and their interests, and uses pairwise comparisons of the interests for each stakeholder group. The responses are analyzed using a methodology commonly used in the Analytic Hierarchy Process (AHP, Saaty, 1990) to derive a ranking of stakeholder interests for each group. The key results of this study are the weighted rankings of interests for each stakeholder group. These results also allow for a comparison between Canada and Belgium, based on the earlier work of Turcksin et al. (2011), which shows noticeable differences between the priorities of stakeholders in Canada and Belgium. The second part of this study explores first the potential impact of public research on stakeholders and then the opinions of all stakeholders on public policies and programs of relevance to the development of the biofuels industry. The results suggest that researchers generally expect positive impacts of their work on all stakeholder groups. They anticipate that the greatest impact of their work will be on end-users, in terms or allowing them to project a green image. The second highest impact is anticipated on increasing the production capacity for biofuels producers. In terms of the importance of public policies and programs on biofuels commercialization, respondents generally anticipate tax measures and research and development support to facilitate the commercialization of biofuels. Agricultural and trade policies are considered less important. However, there are differences between the stakeholder groups. For example, government respondents are least optimistic about the effectiveness of research and development measures, yet most optimistic about biofuel mandates. Biofuel producers show the greatest appreciation for agricultural and trade measures, and consider tax measures as less important than all other stakeholders. Comparing the results from all three parts of the study, the results document considerable differences between the stakeholder groups, and they suggest that the main contributions of researchers to the different stakeholder groups are not necessarily aligned with the priorities stakeholders have for their interests in biofuels.

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Alriksson, Stina. « Environmental preferences among steel stakeholders ». Doctoral thesis, Linnéuniversitetet, Institutionen för biologi och miljö (BOM), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-28310.

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Emissions of carbon dioxide, dioxins, nitrogen oxides and particulate matter as well as use of non-renewable resources and energy are some important sustainability challenges for the Swedish steel industry. Much effort has been made, mainly by technical solutions, which to a high degree have decreased the emissions during the last 30 years. Technical solutions however will not be sufficient to reach sustainable development, stakeholder involvement is also necessary. Stakeholder theory states that stakeholder involvement must include a dialog between the stakeholders involved and the operation. The first step in this process is to identify which key issues the stakeholders find most important and then the organisation needs to start interact with its stakeholders. This thesis deals with such issues. Stakeholder preferences for environmental issues were assessed with conjoint analysis, Q-methodology and focus group discussions. The theory of planned behaviour was used to assess how attitudes were connected to background factors and a potential pro-environmental behaviour. Five studies have been carried out in the framework of this thesis. The studies include: a literature review, method evaluation, evaluation of environmental objectives in stakeholder groups, screening of relevant factors, evaluation of steel environmental characteristics, identification of barriers to the introduction of new materials and the impact of worry and risk perception on strategic environmental decisions. It can be concluded that the methods applied in the studies work well in eliciting preferences. It has been possible to show how different stakeholder groups as well as individuals prioritise environmental objectives and sustainability issues. Since individuals within a stakeholder group vary considerably in preferences, the results from this thesis show the importance of illustrating results on an individual level instead of the traditional group level. Also, a method has been tested where the results were brought back to the respondents in order to stimulate discussions between different stakeholder groups.

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Neu, Nora-Martina. « Managing Stakeholders in Global Projects ». Thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for produksjons- og kvalitetsteknikk, 2013. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-22362.

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The following thesis will provide an examination of stakeholders in global projects. Stakeholders present the project in itself through the various participants in it. The literature review gives an extended overview and understanding of stakeholders as well as exploring particularities for global projects and their special influence on stakeholder like the changes through time, environment, importance of communication and relationship management in general. For a more comprehensive approach success factors are introduced and reveal key aspects like communication, feedback and monitoring as well as relationship management for a beneficial outcome. Success factors were confirmed in the conducted interviews and in particular private relationships were pointed out, as key to success in a global environment. Moreover the awareness of stakeholders is given, although an appropriate definition is not available, therefore understanding needs to be broadened. As practitioners use different perspectives, the awareness of distinct interests and points of view as well as the expectation of problems is given. Problems get searched and used for improving the global project outline and execution. Moreover, to take the different dynamics from inside and outside into the global project in mind, planning needs to be focused as well as continuously on-going active stakeholder interaction, which displays the key to success. In general the approach towards stakeholders needs to be adjusted by the scholars for a more practical application. On the other hand practitioners need to be more careful about stakeholders, like taking in mind the theoretical background. The conclusion of this thesis presents first the recognition and awareness of stakeholders to then identify and analyse them with help of theoretical tools. This is followed by a plan about the treatment of stakeholders, as planning is the core for success. Afterwards the interaction will take place, which needs to be guided and especially adjusted for the different stakeholders. In general the emphasis should lie on the creation and exploitation of private relationships as they are improving and facilitating the global project. The last part of the circle of approaching stakeholders is the awareness of dynamics, before that the stakeholders need to be identified and analysed due to the fast changing environment; for example the different global environments and particularities need special attention. As stakeholders present the key of a global project they need special attention as well as interaction to intertwine with each other for a more efficient way of working. Key issues such as particularities in the global environment and the importance of open active communication to facilitate the execution, will be discussed to show crucial points for pursuing success in global projects.

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Slinger, Giles. « Essays on stakeholders and takeovers ». Thesis, University of Cambridge, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.621949.

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Contreras, Estrada Natalia, et Alvarado Javier Ulloa. « Stakeholders intelligence : Minera Los Pelambres ». Tesis, Universidad de Chile, 2011. http://www.repositorio.uchile.cl/handle/2250/115024.

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Seminario para optar al grado de Ingeniero Comercial, Mención Administración y Mención Economía
Minera Los Pelambres está viviendo un proceso de cambio muy importante en toda su estrategia. Lo que se está haciendo es pasar de una estrategia basada en el valor económico a una basada en el valor sustentable. Dicha estrategia se basa en lo que se conoce como “Stakeholders Intelligence”, lo que en pocas palabras se puede resumir como el trabajar en conjunto con todos los grupos de interés que tiene la empresa, tales como accionistas, comunidades, clientes, empleados, medios de comunicación, entre otros. Para esto se necesita en primer lugar identificar a todos los stakeholders y sus intereses, y desarrollar un método de comunicación eficiente y continuo, para poder medir el desempeño actual y futuro con respecto a dichos estos agentes. Se comienza mostrando el contexto de la empresa, en cuanto a Historia, Estructura Organizacional y Planificación Estratégica y se termina con el modelo de Stakeholders intelligence, que se define mediante la obtención de información de cada stakeholder relevante para la compañía, indicadores que medirán factores objetivos y subjetivos que tendrán como resultado el estatus del relacionamiento existente entre los grupos de interés y Minera Los Pelambres, lo que gracias al análisis de ellos recaerá en futuras practicas que permitirán un mejoramiento del valor percibido de los Stakeholders y un trabajo en conjunto entre los grupos y la empresa, generando un aumento en el valor total de ésta. Para llevar esto a cabo trabajamos en conjunto con el profesor Gustavo Amtmann y personal de la empresa incluyendo gerentes e ingenieros de la gerencia de planificación estratégica. El contenido está sujeto a las necesidades específicas de esta compañía

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Abukres, Salem Hasn. « Stakeholders’ attitudes towards continued dispensing ». Thesis, Curtin University, 2015. http://hdl.handle.net/20.500.11937/1530.

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This study aimed to explore stakeholder’s attitudes towards Continued Dispensing (CD), a new method to supply Statins and Oral Contraceptives without a valid prescription. Consumers and pharmacists were supportive of CD, however both felt expansion of the range of medications covered could occur. At an organisational level doctors oppose CD, however at an individual level this was not evident. The results suggest CD appears to be a positive initiative with scope for possible expansion.

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Custódio, Andreia Sofia Quina. « A gestão de conflitos com os stakeholders : a perspectiva de responsáveis de comunicação das 100 maiores empresas portuguesas ». Master's thesis, [s.n.], 2013. http://hdl.handle.net/10284/3689.

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Dissertação apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Ciências da Comunicação, ramo de Relações Públicas
A gestão de conflitos é uma prática complexa que se tem revelado essencial para as empresas ao longo dos anos, à medida que os stakeholders se tornaram mais exigentes. As Relações Públicas têm vindo a ganhar espaço no seio empresarial, trazendo um novo olhar para esta questão no âmbito da sua função de estrategas e operacionais de comunicação. Tendo em linha de conta que nos dias de hoje o stakeholder é o elemento central de qualquer organização, neste estudo procuramos compreender as técnicas mais adequadas no processo de gestão de conflitos, focando as estratégias para a sua resolução, na prossecução dos objetivos da organização. Esta investigação tem por base uma abordagem empírica assim como uma abordagem de natureza qualitativa e interpretativa que pretende dar a perspetiva da gestão de conflito nas organizações, sendo que para tal, foram realizadas 22 entrevistas a responsáveis de comunicação das 22 maiores empresas de Portugal. Deste modo, procedeu-se à análise de entrevistas para compreender como os líderes de comunicação encaram os conflitos no seio das organizações. Os resultados obtidos demonstraram a importância do desenvolvimento de boas práticas para a medição dos conflitos sendo que deve-se sempre compreender a génese do conflito, conversar com o stakeholder e tentar chegar a um acordo. Paralelamente, a gestão de conflitos permite uma melhoria na satisfação do cliente enriquecendo as relações sociais entre a empresa e os stakeholders. Com esta etapa da investigação compreende-se que o meio empresarial tem a gestão de conflito como estratégias cruciais contribuindo para uma boa imagem da marca/empresa. The conflict management is a complex practice that has proved essential for companies over the years, as stakeholders have become more demanding. Public Relations have been gaining space in business, and this profession is now perceptive like a strategist function and communication operational. Knowing that nowadays stakeholders are the central element of any organization, in this study we try to understand the most appropriate techniques in the process of conflict management, focusing on strategies for their resolution in pursuing the goals of any organization. This research is based on an empirical approach as well as an approach to qualitative and interpretative what to give the vision of the management of conflict in the organizations, through 22 interviews compiled the responsible for communication of the 22 largest companies in Portugal. In this way, the analysis of the interviews show how are the leaders of communication view the conflicts within organizations. The field results show the importance of the development of good practice for the measurement of conflict being that should always understand the genesis of the conflict, to speak with stakeholder and try to reach a consensus. In parallel, the conflict management allows an improvement in customer satisfaction by enriching the social relations between the company and its stakeholders. With the investigative process understands that the business environment has a management of conflict like important strategies because these contribute to a good image of the brand/company. La gestion de conflits est une pratique complexe, qui est devenue indispensable, ces dernières années, pour les entreprises et au fur et à mesure que les stakeholders sont devenus plus exigeants. Les Relations Publiques marquent du terrain au sein du milieu des affaires et des entreprises, en apportant une nouvelle vision pour cette fonction, dans le cadre d'un contexte stratégique et opérationnel. Étant donné que de nos jours, le stakeholder est l'élément central de n'importe quelle organisation, cette étude vise à comprendre les techniques les plus adéquates dans le processus de gestion de conflits, misant sur les stratégies mises en place pour leur résolution, tout en les encadrant dans la poursuite des objectifs prévus. Cette investigation est basée sur une approche empirique ainsi qu’une approche d’origine qualitative et interprétative qui prétend donner une vision de la gestion des conflits dans les entreprises, á travers des 22 entrevues élaborées aux responsables de communication des 22 meilleures entreprises portugaises. De ce fait, la procédure d'analyse des entrevues a pour cause comprendre comment les responsables de communication aperçoivent le conflit dans les entreprises. Les résultats obtenus montrent l'importance de concevoir de bonnes stratégies pour la résolution du conflit en essayant toujours de comprendre l’origine du conflit, discuter avec le stakeholder, et tenter un accord favorable. En parallèle, la gestion de conflit permet une amélioration de la satisfaction du client en enrichissant les relations sociales entre la société et ses stakeholders. A travers du processus d’analyse des entrevues, il est possible de comprendre que les entreprises étudient la gestion des conflits comme stratégies fondamentales vue que ce processus contribue pour une bonne image de la marque/ société.

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Eldabi, Tillal. « Simulation modelling : problem understanding in healthcare management ». Thesis, Brunel University, 2000. http://bura.brunel.ac.uk/handle/2438/5264.

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One of the main problems that face decision makers in healthcare systems is complexity and the lack of a well-defined problem. This causes a lack of understanding about the system. Another problem associated with healthcare systems is that usually there are several stakeholders involved in decision making. In such cases different stakeholders may have different views about the problem. In addition to the lack of understanding and intercommunication, there is the tendency in healthcare management to use quantitative methods for analysing the system. These methods are highly data dependant and usually based on historical data, which may not reflect the system's performance under the present circumstances, given the changing pace of healthcare services and structure. Also data may not be available in the first place. This research looks at how modelling techniques may help healthcare stakeholders to understand their system and increase their level of intercommunication (in the case of multiple stakeholders) with minimum dependency on data. Two main aspects are considered in this research: first appraising the existing modelling techniques with regard to problem understanding and intercommunication, and second, looking for an effective modelling approach for achieving such objectives. Discrete Event Simulation (DES) offers good facilities for modelling for understanding. However, DES could be used more effectively to enable viable understanding and means of communication. It is assumed that in order to enhance stakeholders' understanding and intercommunication, that it is better to involve them in the process of modelling from the beginning, using an iterative modelling process, and without being restricted to logical steps. To achieve this a case study strategy is followed in order to devise a modelling framework that helps in enhancing stakeholders' understanding and intercommunication. In this particular research Single Case approach is employed using two case studies. The first case study is used as an attempt to evaluate the hypotheses and tackle research questions which are raised based on an analysis of findings from the literature. The experimentation and analysis part are used to refine the initial hypotheses. These hypotheses are then examined using the second case study to establish a picture about how to achieve the research objectives. In both case studies simulation modelling is examined with regard to the research questions. The thesis concludes by identifying a modelling approach that has high versatility and flexibility to enhance stakeholders understanding and intercommunication. The approach is called MAPIU2, which stands for a Modelling Approach that is Iterative Participative for Understanding. From its name it can be deducted that the main factors of this approach are based on involving the stakeholders in the modelling process from the beginning in an iterative behaviour. One of the main lessons learned is that to achieve better results from the simulation modelling it is important that stakeholders should be involved with modelling process rather than just getting the final results, which helps implanting any decisions or recommendations arising from the model.

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Lashgari, Maryam. « Digital Marketing Strategy:B2B and Stakeholders Communication ». Doctoral thesis, KTH, Skolan för industriell teknik och management (ITM), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-220144.

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Since digital media entered the business domain, many different tools and platforms have transformed the nature of business communications. This transformation has not been easy, since the journey has been accompanied by challenges from the marketers’ side against the adoption of the new platforms into the firm’s communication channels. Business to business marketers have also been engaged in such challenges by maintaining a slow adoption, which has motivated the researchers to study the adoption of different means and tools of digital communication in a business context. Through this research, I contribute by exploring the adoption strategies of digital platforms in the B2B supply chain including B2B firms, retailers and end users. By digital media, I mainly refer to social media and beacon technology. First, I begin this thesis by identifying the adoption and integration strategies of social media and digital marketing into traditional marketing channels in a B2B context. In this part, I identify the B2B firms’ target audience and propose a model facilitating a B2B firm’s practical social media adoption strategies. Second, to explore the benefits of different social media content sharing approaches derived from information accessibility resulted in the prior study of this thesis, I introduce and examine Public and Gated-Content sharing approaches. Thereafter, assisted by Social Power Theory and Resource Dependence Theory, I examine the effect of Public and Gated-Content sharing approaches on the target audience’s willingness to interact with the firm. The findings of this study reveal that Gated-Content approach can help the firms build closer relationship with the target audience and engage them in a co-creation process. Third, by studying proximity marketing through the adoption of beacon technology in the retail context, I explore the current methods of usage, as well as the benefits and challenges of in-store proximity marketing adoption for content sharing purposes. I complete the thesis by presenting the different challenges of such adoption, which consist technical, human behavior, managerial perception, resource and privacy factors. Finally, I identify the need to integrate the physical aspect of place and location back again into the online digital communication channels within a retail context.

QC 20171219

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Hussey, Roger. « The provision of information to stakeholders ». Thesis, University of Bath, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.384121.

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Borralho, Carlos Manuel Lopes. « E-government na Gestão de Stakeholders ». Doctoral thesis, Universidade de Évora, 2012. http://hdl.handle.net/10174/11081.

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A presente investigação avoca um posicionamento instrumental do e-government, perspectivando-o como um meio, não um fim, e efectua a sua análise a partir de uma abordagem pragmática da teoria dos stakeholders, tal como defendida por Freeman (2008). Foi adoptado um posicionamento ontológico relativista, epistemológico interpretativista e metodológico baseado no recurso à utilização da estratégia de estudos de caso. O trabalho envolveu 3 organizações públicas, com características díspares e com recolha de dados maioritariamente ancorada a 2 instrumentos, questionário e entrevista, ambos semi-estruturados. Partindo dos atributos poder, legitimidade e urgência, enunciados por Mitchell, Agle e Wood (1997), fundamentos da “stakeholders salience”, bem como das variáveis utilidade e facilidade de uso, presentes nos modelos de aceitação da tecnologia, variáveis transparência e segurança, reforçadas pela governança, bem como as variáveis interoperabilidade, eficiência e inclusão, é desenvolvido o modelo MEGOV, modelo fundeado em cinco proposições. Os resultados da investigação sustentam 3 conclusões principais e suportam o modelo MEGOV. A primeira consiste no facto do e-government condicionar a prioritização de stakeholders. Tal situação é consequência do e-government alterar a percepção de urgência das solicitações, reduzir o poder discricionário e modificar a forma como a legitimidade é exposta, embora se considere que, directamente, a legitimidade das solicitações efectuadas pelos diversos stakeholders não é alterada. As eventuais alterações na prioritização de stakeholders podem acarretar a consideração que o e-government é uma ameaça aos interesses instalados, situação que leva a que sejam desencadeados comportamentos hostis ao seu recurso, comportamentos esses que podem comprometer o sucesso da sua implementação e efectivo aproveitamento. A segunda conclusão é a que o e-government é um instrumento capaz de redesenhar as organizações públicas ao obrigar a modificar processos, ao permitir compilar um vasto conjunto de indicadores que, de outra forma, seriam muito mais difíceis de obter e ao atribuir uma maior visibilidade aos procedimentos. Contudo esse redesenho não implica uma mudança no organograma, pelo menos no curto prazo. Essencialmente, modifica processos mas não funções. Independentemente do nível de maturidade do e-government, por si só, também não acarreta downsizing. Prevalece a tentativa de manutenção dos conteúdos funcionais, independentemente de ajustamentos pontuais que possam ocorrer. A terceira conclusão é que o e-government altera significativamente a eficiência, principalmente ao incrementar a velocidade das respostas, ao estimular o reaproveitamento de dados e ao aumentar bastante as possibilidades de exercício da função de controlo. Se ao nível da inclusão não foram encontradas evidências que possibilitem afirmar que um maior recurso ao egovernment tenha permitido envolver um maior número de stakeholders nos processos de tomada de decisão, já ao nível da eficiência verifica-se crescimento. A inclusão é maioritariamente perspectivada enquanto mero aumento da possibilidade de acesso. Finalmente, não se encontraram evidências que a gestão das relações com os stakeholders não siga, exclusivamente, um panorama instrumental. As inquietações posicionadas no domínio da responsabilidade social são apenas aquelas que a lei consagra. E ainda assim tendem a ser geridas estrategicamente, a partir de um enfoque instrumental. / A B S T R A C T - The present research is based in an instrumental perspective of e-government. Its analysis is made from a pragmatic approach of the stakeholder theory, as defended by Freeman (2008). This study involved three public organizations, with different characteristics and it assumed a relativist ontological positioning. At the epistemological level it is an interpretive research. At the methodological level it uses the strategy of case studies. The data collection was supported by two semi-structured instruments, questionnaires and interviews. From the attributes power, legitimacy and urgency, cited by Mitchell, Agle, and Wood (1997), foundations of stakeholder salience, as well as utility and easiness of use, variables presents in technology acceptance models, variables transparency and safety from governance, interoperability, efficiency and inclusion, it is developed the MEGOV model. The results of this study support three main conclusions and sustain the MEGOV model. The first conclusion is that e-government changes the stakeholders’ prioritization, by changing the perception of urgency of requests and the way that legitimacy is exposed, although it doesn’t consider, directly, the change of legitimacy of requests made by the various stakeholders. E-government also reduces discretionary power. Moreover any changes in the prioritization of stakeholders may lead to the consideration that it is a threat to vested interests. This situation can trigger hostile behaviour and frustrate the implementation of e-government. The second conclusion is that e-government is an instrument capable of redesign public organizations by requiring the change of processes. It also gives greater visibility to them as well as a large set of indicators, that otherwise would be much more difficult to obtain. However, this redesign does not imply a change in the organizational structure, at least in short term. It essentially modifies processes but not functions. Alone, e-government does not entail downsizing, regardless of its maturity level. The attempt to maintain the functional contents prevails, regardless of specific adjustments that may occur. The third conclusion is that e-government improves, significantly, efficiency. It also increases the speed of responses and encourages the reuse of data. Moreover, it greatly increases the possibilities of control function exercises. At the level of inclusion, there were not found evidences (that showed) that a greater use of e-government had allowed engaging a greater number of stakeholders in the making of decision procedures. Yet at the efficiency level there was growth. The inclusion is mostly viewed as a mere possibility of increase the access. Finally, there were not found evidences that the management of stakeholders’ relationships does not follow just an instrumental landscape. The concerns positioned in the social responsibility field are only those established by the law and still they tend to be strategically managed from an instrumental approach.

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Scalfoni, Rigo Ariádne. « Capital social, desenvolvimento local e stakeholders ». Universidade Federal de Pernambuco, 2006. https://repositorio.ufpe.br/handle/123456789/1042.

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O objetivo desta pesquisa foi identificar, na atuação dos principais atores interessados (stakeholders) no projeto URBE, implementado pelo SEBRAE, a existência de fontes e manifestações de capital social e discutir sua influência na promoção do desenvolvimento local no caso da comunidade Caranguejo Tabaiares. Para tanto, utilizou-se das temáticas do Desenvolvimento Local e do Capital Social, bem como do modelo de identificação dos stakeholders de Mitchel, Agle e Wood (1997), o qual possibilitou definir a amostra composta de treze atores, sendo sete lideranças comunitárias e seis instituições atuantes no território. A metodologia de pesquisa é de natureza qualitativa e adotou-se a estratégia de estudo de caso do projeto URBE, implementado nesta comunidade durante os anos de 2004 e 2005. Os resultados permitem confirmar a existência de capital social entre os stakeholders do projeto URBE e sua influência positiva no desenvolvimento do mesmo. Porém, a expansão deste capital social se deparou com a acomodação vivida pela comunidade fruto de constantes frustrações de suas expectativas sofridas em intervenções anteriores. Com isso, não se promoveu o desenvolvimento local como preconizado pelo projeto em questão, embora as iniciativas engendradas por ele tenham sido compatíveis com os pressupostos do desenvolvimento local. Identificou-se, em Caranguejo Tabaiares, um rico campo de estudo do capital social, principalmente no que se refere à variação do seu estoque. Futuras pesquisas sobre este tema podem vir a contribuir para potencializar esforços, otimizar recursos, valorizar efeitos positivos e minimizar impactos negativos causados pelas frustrações de expectativas formadas nas intervenções anteriores na comunidade

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Park, Sherry. « Stakeholders' Perception of Alternative Certification Program ». ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/893.

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The diminution of Alternative Certification Program (ACP) teachers contributes to the teacher shortage and complicates the challenges of hard-to-staff schools. Some ethnic minority, economically challenged districts have experienced a growing attrition rate of teachers prepared by ACPs, resulting in a scarcity of qualified teachers. The purpose of this study was to examine the experiences of stakeholders, including teachers currently in the program, teachers who left the program before completion, and program administrators, in order to understand the ACP program. A conceptual framework was based upon theorists Feistritzer and Klagholz, the originators of the ACP movement. Ten participants were selected for this qualitative case study using purposeful sampling, and data were collected through open ended interviews focused on training, challenges, support, and improvements. The hand analysis method was used to generate codes and subsequent themes. The themes developed from the interview questions and that provided some insight into stakeholders' perceptions included the influences of a positive school environment, the detriments of lack of support and preparation, and the apparent need for program restructuring. An ACP training manual based on study findings was designed to address the immanent training and support needs of ACP teachers. The manual may be implemented to train and retain ACP teachers in the district of study. Positive change implications of this study and of this manual may include more relevant professional development and a more structured ACP.

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Musyafa, Albani. « Stakeholders' satisfaction with civil engineering graduates ». Thesis, Curtin University, 2009. http://hdl.handle.net/20.500.11937/133.

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Engineering education is being viewed as a fundamental matter in modern industry because engineering education produces graduates that are very important to the continued development of industry. Because of its importance, the quality of the engineering education should be improved continuously. Basically, the quality of education can be divided into the quality of the process and the quality of the outcome. The process includes the quality of the teaching, learning and curriculum, and the quality of the outcome is the quality of the competencies possessed by graduates. While the quality of curriculum and learning have been discussed in many scientific reports, the quality of competence is rarely discussed. Therefore, a study on the quality of graduates’ competence will be useful to augment recent studies on the quality of engineering education.The objective of this study is to analyse data of graduate quality so that useful information is obtained to help engineering education providers put strategies in place to improve its quality. The information includes the models linking quality and satisfaction.Data for this study including competence of graduates, performance of graduates, satisfaction of stakeholders, and expectations of stakeholders were obtained by survey with the questionnaire sets developed based on established variables and indicators. The targeted respondents are industry personnel monitoring graduates in workplaces. For comparison, data from academicians and professionals also were collected. Because of the diverse nature of engineering disciplines, the survey is limited to Civil Engineering graduates completing their studies from universities in Australia in recent years.The collected data were analysed using statistical methods in levels of samples and population. The variables related to competencies have been ranked so that the weaknesses and strengths of the competencies can be understood. The variables related to the expectations of stakeholders are also ranked so that the competencies that should be prioritized in education are identified. The characteristics of stakeholders’ satisfaction is defined based on the performance of graduates. Reliable models linking graduates’ competence and the stakeholders’ satisfaction have been developed. These findings will be useful to improve the quality of engineering education especially in the division of Civil Engineering.

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Rao, Vikhyath Jaeger Trent. « Dynamic mandatory access control for multiple stakeholders ». [University Park, Pa.] : Pennsylvania State University, 2009. http://etda.libraries.psu.edu/theses/approved/WorldWideIndex/ETD-3963/index.html.

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Piva, Elisa. « Branding regional destinations : an integrated stakeholders perspective ». Doctoral thesis, Universitat de Girona, 2019. http://hdl.handle.net/10803/670275.

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This doctoral thesis explores the brand development process of regional destinations in depth, focusing on the supply-side perspective and the concept of brand identity, as well as the perceptions of stakeholders involved in the governance of tourist destinations. Research on destination branding has often focused on the demand-side of tourism, while fewer studies have looked at the supply-side perspective. Additionally, many studies have focused on either entire countries or individual cities, paying little attention to place branding at the regional and sub-regional levels. In this light, by using an integrated supply-side perspective based on the identity of places, this doctoral thesis contributes to the existing body of tourism literature by providing an innovative understanding of the role and influence of the various groups of stakeholders in the brand development process of regional and sub-regional destinations
Aquesta tesi doctoral explora en profunditat el procés de desenvolupament de marca de les destinacions regionals, posant el focus en la perspectiva de la oferta i en el concepte de identitat de marca, així com també en les percepcions dels diferents agents involucrats en la governança de les destinacions turístiques. La investigació sobre la marca de les destinacions, sovint s’ha centrat en la demanda, i menys estudis han analitzat la perspectiva de la oferta. A més, nombrosos estudis s’han focalitzat en països o en ciutats, posant poca atenció en la marca a nivell regional i subregional. Per cobrir aquestes mancances, la tesi adopta la perspectiva integrada que examina els diferents agents que poden tenir influencia en el procés de desenvolupament de la marca en destinacions regionals.Per tant, aquesta tesi doctoral agrega un major coneixement a la perspectiva de la oferta en la marca d’una destinació turística regional i sub-regional

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Ghilay, Yaron. « Effective six-year high schools : stakeholders' views ». Thesis, University of Leicester, 2002. http://hdl.handle.net/2381/31015.

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The research is a school effectiveness study dealing with stakeholders' perceptions. It addresses six-year high school effectiveness, as it is perceived by key stakeholders in Israel: school principals, teachers, students, and parents. Stakeholders were asked to consider their attitudes towards characteristics that cause them to be satisfied or dissatisfied with the school. The research was undertaken during 2000-2001 in three Israeli six-year high schools. The six-year high school is a new kind of institute in Israel and it does not exist all over the country. This kind of school has two main components - a three-year junior high school and a three-year secondary school. In places having no six-year high schools, there are four-year secondary schools. The study includes three main research questions relating to the perceived characteristics of an ideal Israeli six-year high school, the perceived effectiveness of stakeholders' schools and the satisfaction they have with their own schools. The research is based on three case studies including a survey and interviews. 2 principals and 12 teachers in each school were interviewed (42 interviewees overall) whereas students and their parents were given questionnaires. One of the main things examined was the extent to which this new kind of school enables greater academic and curricular continuity. The study reveals that according to staffs attitudes, six-year continuity does not exist in all schools and there are institutions in which there is no integration between the junior high school and the secondary school. Furthermore, according to stakeholders' perceptions, six-year high schools are ineffective concerning teachers' quality, class size (classes are too crowded), resources management, students' motivation and parental involvement. The school principal has a direct and indirect influence on most characteristics and therefore schools managed by better principals are likely to be more effective. Nevertheless, lack of resources might limit the principal's impact on the whole six-year high school's effectiveness.

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Bridges, Susan Margaret, et n/a. « English Language Immersion : Theorising from Stakeholders' Accounts ». Griffith University. School of Cognition, Language and Special Education, 2005. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20060322.144245.

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This research is a case study of stakeholders' perceptions of learning and provision during a specific English language program. The pedagogical context of the program was clearly defined. English teachers from Hong Kong who had either Cantonese or Mandarin as their first language (L1) came to Australia for intensive language proficiency training and assessment. The Hong Kong government determined the program's syllabus, including assessment instruments and criteria in the Syllabus Specifications for the Language Proficiency Assessment for Teachers (English Language) (LPATE) (Government of the Hong Kong Special Administrative Region (HKSAR), 2000). The Australian provider had created the program from the specifications and had developed appropriate teaching and assessment materials for its implementation in all syllabus components. Additionally, the provider was responsible for administering and marketing the program. Delivery was in immersion mode with the Hong Kong teachers travelling to Australia and residing with Australian 'homestay' families for the 6-week program. The 'guiding issue/question' for the case study was: How did the multiple stakeholders perceive learning and provision? The study drew on a corpus of data collected from the perspectives of various stakeholders within provision of a 6-week in-service and education training program (INSET) (Bolam, 1986) for Chinese first language (L1) primary and secondary school teachers. Stakeholders represented in the study were teachers who participated as learners; the researcher who was a part-time language instructor; a course designer who was a full-time language instructor in the program; and an administrator who also held a wider role in the general marketing of INSET. Multiple forms of data were collected and analysed within a case study design (Stake, 1995, 2000). These included: a document analysis; pretest and posttest questionnaires; semi-structured interviews from individuals and focus groups; stimulated recall interviews from individuals; learner journals; and a researcher journal. Existing knowledge was reviewed through a search of literature, policies and accounts that examined four contextual layers that framed the study and situated it in terms of global, local and intercultural issues. Specifically, the layers were: (a) imperatives for Australian higher education to internationalise; (b) provision of INSET for teachers of English as a Second or Foreign Language (ESL/EFL); (c) language education and proficiency in Hong Kong; and (d) intercultural communication and culture learning as they pertained to an immersion program. While higher education institutions in Australia have recognised the imperative to internationalise, some recent initiatives are poorly researched. Bodycott and Crew (2001a, p. 23) noted a 'dearth' (p. 2) of literature surrounding short-term, immersion versions of INSET such as that used in the current research. A review of literature where INSET had been used for the education of language teachers provided important insights into issues that might affect learning and provision. These involved the extent to which teachers' home country contexts were included in the design and content of programs, whether 'one-off' programs could be effective in the long-term, and what models underpinned the current design of INSET. The major gaps in the literature were (a) reported research on INSET where it is delivered as a short-term, immersion program to South East Asian teachers; and (b) published work on the LPATE as a learning-teaching experience. The current study attempted to address these gaps. While there was an absence of literature on the specific context of the INSET under study, the literature did reveal ways for the teacher/researcher to objectify and reflect on INSET provision. Literature on interactionism and social constructivism provided insights into the role and effect of the teacher/researcher in a data-gathering process. The case study approach was reviewed and Stake's (1995, 2000) design used in the study within a theoretical framework of social constructivism. In its reporting, the case accounts for forces of change surrounding the participants' INSET. These included the internationalisation of Australian higher education and curriculum reform in Hong Kong. At more personal levels, participants provided reflective data throughout the immersion experience. These data from the Hong Kong teachers indicated perceptions of strong positive growth in their English proficiency. This is an outcome consistent with the purpose of the INSET, which was to improve and benchmark proficiency standards. The data also revealed that the teachers had learned much about pedagogy and culture, which formed insights into intercultural negotiation and learning. The providers - an administrator and an instructor - supported accounts their learners had given of learning and provision. Yet, each had particular views regarding what constituted success in delivery of an INSET. While the case study provided detailed explication of the 'nature' of this particular INSET, this researcher supports Crew and Bodycott's (2001) call for further, longitudinal research into the phenomenon. Drawing on findings from this study, specific research questions are suggested to investigate the effects of immersion INSET. Within the constraints of case study method, implications are drawn for the design and delivery of future short-term, immersion INSET. A detailed mapping of what stakeholders reported as culture learning and cross-cultural experiences provided an account of this aspect of the phenomenon. There was strong evidence that a component based on intercultural communication should be included in any future trial to inform INSET design. A new model, entitled 'Intercultural INSET', is proposed for future implementation and research. It incorporates domains of learning established from the case study data and is informed by a theoretical construct designed in the current study and termed, 'Positive Effect Chain'. The proposed model embeds the design within contexts significant to the teacher/participants and to their ongoing critical reflection. This ongoing reflection informs thinking about the proposed INSET course evaluation. Finally, the proposed model extends INSET into a post-immersion phase. This subsequent phase extends participants' INSET interaction, once they have returned to their own countries and to their work in home classrooms. The model seeks enduring and effective learning and requires trial and further study. The case study approach provided a successful vehicle for organising the data of the research and for framing the discussion. It also yielded indications as to the means by which INSET providers might structure ongoing feedback and assessment of their intended curriculum design. These indications are reflected in the proposed 'Intercultural INSET' design.

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Mohd, Alwi Najwa Hayaati. « E-learning stakeholders information security vulnerability model ». Thesis, Cranfield University, 2012. http://dspace.lib.cranfield.ac.uk/handle/1826/7387.

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The motivation to conduct this research has come from awareness that the Internet exposes the e-learning environment to information security threats and vulnerabilities. Information security management as practised as a top down approach in many organisations tend to detach of people’s responsibility in ensuring the security of e-learning. Literature has pointed out that people’s behaviour required to be addressed to control the information security threats. This research proposes an ISM human behaviour model for e-learning provider in public universities in Malaysia. With socio technical reflection, this model aims to improve the implementation and management of information security in e-learning taking consideration of the user perspective. This research consists of four phases, the Planning phase, Data Collection and Analysis Phase, Model development Phase and Discussion and Conclusion Phase. A pilot study highlighted data confidentiality difficulties and pointed to data collection by using existing public from multiple sources. Six multi-method studies were conducted to generate the dimensions for the model development. Review from expert confirmed the research findings and validated the practicality of addressing people behaviours in information security management. This research contributes to better understanding of the people complexity in information security. The research suggests that the culture view of individual is significant in preparing information security management. This model makes clear the influence of people towards security threats and vulnerabilities. This approach can guide on what can be done to improve the stakeholder’s participation and responsibilities on securing e-learning. This research is also extending the existing knowledge of information security and e-learning fields by analytically focussing on the intersection of both fields. New knowledge about the security in e-learning environment from the users’ perspective is derived.

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22

Shahzad, Khurram. « The institutional transformation and the stakeholders’ salience ». Thesis, Paris 11, 2015. http://www.theses.fr/2015PA11S279/document.

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Un courant dominant dans la théorie institutionnelle suggère que lorsqu’un changement institutionnel apparaît, la logique institutionnelle dominante se transforme. Les implications et les conséquences de ces changements sur l’ensemble des relations entretenues entre les acteurs ne sont toutefois pas claires. Cette thèse vise ainsi à comprendre la dynamique des relations entre les entreprises et leurs parties prenantes dans un champ qui vit un processus de changement institutionnel particulièrement fort. Afin de saisir et de caractériser l’évolution de ces relations, dans le contexte spécifique d’un pays émergent, le cadre de la saillance des parties prenantes développé par Mitchell et al. (1997) a été utilisé comme fondement théorique. Cette recherche propose de revisiter et de renforcer ce cadre théorique et d’illustrer de manière empirique le processus à l’œuvre. En utilisant des données recueillies à partir d’entretiens semi-structurés et de documents d'archives, cette thèse suggère une forte relation entre la logique institutionnelle dominante et la saillance des parties prenantes. Enfin, cette recherche propose plusieurs implications, tant pour les gestionnaires que pour les chercheurs, en matière de direction et d’orientation stratégiques des entreprises
An established stream of literature in institutional tradition suggests that as institutional change process unfolds in the field, dominant institutional logic shifts. The implications of such shifts in institutional logic for the broader network of relationships of various constituents are still not clear. This thesis, therefore, aims to uncover the dynamics of firm-stakeholders relationships in a field undergoing a robust institutional change process. In order to understand these evolving relationships in emerging country’s context, Mitchell et al.’s (1997) framework of stakeholder salience has been employed as an underlying theoretical framework. This thesis also makes several conceptual and empirical contributions to this framework and strengthens its theoretical underpinnings. Overall, using data collected through semi-structured interviews and archival material, this dissertation suggests strong dominant institutional logic-stakeholder salience relationship. Moreover, this thesis provides several lessons for managers and researchers that may help to better set firms’ strategic direction

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Soleimanpour, Hamidreza, et Reza Zehtabchian. « Stakeholders analysis of Mashad House Manufacturing Factory ». Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19890.

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Nilsson, Isac, Axel Nordgärd et Martin Zetterberg. « Cool story, bro : : Storytelling towards external stakeholders ». Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-53596.

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Corporate storytelling is a recognized marketing strategy, however the usage of it is regarded to be unclear from a theoretical perspective. Further, the internal usage of storytelling among organizations is more common than the external use. Hence, this research was aimed towards storytelling for external stakeholders.

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Panton, Mark. « How do stakeholders influence stadium-led regeneration ? » Thesis, Birkbeck (University of London), 2017. http://bbktheses.da.ulcc.ac.uk/260/.

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The use of sports stadiums in regeneration is a recent phenomenon in the UK, with the breadth of literature in this field relatively limited. However, it is an area of growing interest with numerous other sports stadium regeneration projects being proposed. So far there has been very little focus on understanding the stakeholders’ perspective surrounding stadium-led regeneration. The work of Mitchell, et al., (1997) on the salience of legitimacy, power and urgency provided a starting point in seeking to answer the research question: how do stakeholders influence stadium-led regeneration? In this study empirical research involving a wide range of interviews and participant observations with stakeholders were carried out in East Manchester and Tottenham, where stadium-led regeneration projects were at similar early stages of development. Secondary documentation was used to triangulate the findings and CAQDAS software utilised to assist with the analysis of the large amount of rich data that was obtained. Substantial parts of the data fell outside of the earlier typology, which indicated it was too parsimonious to adequately explain the complex array of contexts, triggers, strategies and influences that took place during stadium-led regeneration. This led to the development of a more complete framework that was necessary to understand the process and to answer the research question. The stakeholder influence framework, based on twelve concepts that are analysed in detail, provides an original contribution to knowledge in this field. One of the most significant concepts identified as part of the context was that a perceived lack of power, legitimacy and urgency can become an important trigger for the involvement of stakeholders in trying to influence developments. Limitations over generalisability from the two research sites are discussed, together with opportunities for further research linked to the developed framework.

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Yu, Bing. « Agency Costs of Stakeholders and Corporate Finance ». Kent State University / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=kent1258316541.

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Khatieb, Muhammad Zaid. « Importance and management of IT project stakeholders ». Master's thesis, University of Cape Town, 2018. http://hdl.handle.net/11427/27814.

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Information technology project success rates remain low despite increased investments in information systems and their importance for contemporary organisations. Both research and practice suggest that stakeholders play a key role in ensuring the successful delivery of projects. The success or failure of a project is significantly influenced by a combination of the stakeholders' needs, and the ability and readiness of the project manager to effectively coordinate and manage these aspects. This research sought to explore and understand the importance and management of IT project stakeholders. A mixed-method approach, using thematic analysis and descriptive statistics was followed. Semi-structured interviews, along with a survey questionnaire, were conducted with a selected sample of IT project managers and IT managers, from various sectors. Results of this study indicate that the project team, technical expert, subject matter expert, and the project sponsor are considered the most important stakeholders on IT projects. Furthermore, the results indicate that supplier/vendor, customer/client and project team are considered to be the stakeholders that cause the most uncertainty and problems on IT projects. Lastly, the results of this study indicate that failure to identify one or more stakeholders on an IT project can have a potential negative impact on overall project delivery. Key themes were also identified which provide context to the results of the findings. The results of this research will prove beneficial to IT project managers as it will assist in providing insight into which stakeholders require greater focus regarding stakeholder management, thereby working toward improving IT project delivery results.

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Baron, Michelle Elyce. « Understanding How Evaluators Deal with Multiple Stakeholders ». Diss., CLICK HERE for online access, 2009. http://contentdm.lib.byu.edu/ETD/image/etd3303.pdf.

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Bridges, Susan Margaret. « English Language Immersion : Theorising from Stakeholders' Accounts ». Thesis, Griffith University, 2005. http://hdl.handle.net/10072/365381.

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This research is a case study of stakeholders' perceptions of learning and provision during a specific English language program. The pedagogical context of the program was clearly defined. English teachers from Hong Kong who had either Cantonese or Mandarin as their first language (L1) came to Australia for intensive language proficiency training and assessment. The Hong Kong government determined the program's syllabus, including assessment instruments and criteria in the Syllabus Specifications for the Language Proficiency Assessment for Teachers (English Language) (LPATE) (Government of the Hong Kong Special Administrative Region (HKSAR), 2000). The Australian provider had created the program from the specifications and had developed appropriate teaching and assessment materials for its implementation in all syllabus components. Additionally, the provider was responsible for administering and marketing the program. Delivery was in immersion mode with the Hong Kong teachers travelling to Australia and residing with Australian 'homestay' families for the 6-week program. The 'guiding issue/question' for the case study was: How did the multiple stakeholders perceive learning and provision? The study drew on a corpus of data collected from the perspectives of various stakeholders within provision of a 6-week in-service and education training program (INSET) (Bolam, 1986) for Chinese first language (L1) primary and secondary school teachers. Stakeholders represented in the study were teachers who participated as learners; the researcher who was a part-time language instructor; a course designer who was a full-time language instructor in the program; and an administrator who also held a wider role in the general marketing of INSET. Multiple forms of data were collected and analysed within a case study design (Stake, 1995, 2000). These included: a document analysis; pretest and posttest questionnaires; semi-structured interviews from individuals and focus groups; stimulated recall interviews from individuals; learner journals; and a researcher journal. Existing knowledge was reviewed through a search of literature, policies and accounts that examined four contextual layers that framed the study and situated it in terms of global, local and intercultural issues. Specifically, the layers were: (a) imperatives for Australian higher education to internationalise; (b) provision of INSET for teachers of English as a Second or Foreign Language (ESL/EFL); (c) language education and proficiency in Hong Kong; and (d) intercultural communication and culture learning as they pertained to an immersion program. While higher education institutions in Australia have recognised the imperative to internationalise, some recent initiatives are poorly researched. Bodycott and Crew (2001a, p. 23) noted a 'dearth' (p. 2) of literature surrounding short-term, immersion versions of INSET such as that used in the current research. A review of literature where INSET had been used for the education of language teachers provided important insights into issues that might affect learning and provision. These involved the extent to which teachers' home country contexts were included in the design and content of programs, whether 'one-off' programs could be effective in the long-term, and what models underpinned the current design of INSET. The major gaps in the literature were (a) reported research on INSET where it is delivered as a short-term, immersion program to South East Asian teachers; and (b) published work on the LPATE as a learning-teaching experience. The current study attempted to address these gaps. While there was an absence of literature on the specific context of the INSET under study, the literature did reveal ways for the teacher/researcher to objectify and reflect on INSET provision. Literature on interactionism and social constructivism provided insights into the role and effect of the teacher/researcher in a data-gathering process. The case study approach was reviewed and Stake's (1995, 2000) design used in the study within a theoretical framework of social constructivism. In its reporting, the case accounts for forces of change surrounding the participants' INSET. These included the internationalisation of Australian higher education and curriculum reform in Hong Kong. At more personal levels, participants provided reflective data throughout the immersion experience. These data from the Hong Kong teachers indicated perceptions of strong positive growth in their English proficiency. This is an outcome consistent with the purpose of the INSET, which was to improve and benchmark proficiency standards. The data also revealed that the teachers had learned much about pedagogy and culture, which formed insights into intercultural negotiation and learning. The providers - an administrator and an instructor - supported accounts their learners had given of learning and provision. Yet, each had particular views regarding what constituted success in delivery of an INSET. While the case study provided detailed explication of the 'nature' of this particular INSET, this researcher supports Crew and Bodycott's (2001) call for further, longitudinal research into the phenomenon. Drawing on findings from this study, specific research questions are suggested to investigate the effects of immersion INSET. Within the constraints of case study method, implications are drawn for the design and delivery of future short-term, immersion INSET. A detailed mapping of what stakeholders reported as culture learning and cross-cultural experiences provided an account of this aspect of the phenomenon. There was strong evidence that a component based on intercultural communication should be included in any future trial to inform INSET design. A new model, entitled 'Intercultural INSET', is proposed for future implementation and research. It incorporates domains of learning established from the case study data and is informed by a theoretical construct designed in the current study and termed, 'Positive Effect Chain'. The proposed model embeds the design within contexts significant to the teacher/participants and to their ongoing critical reflection. This ongoing reflection informs thinking about the proposed INSET course evaluation. Finally, the proposed model extends INSET into a post-immersion phase. This subsequent phase extends participants' INSET interaction, once they have returned to their own countries and to their work in home classrooms. The model seeks enduring and effective learning and requires trial and further study. The case study approach provided a successful vehicle for organising the data of the research and for framing the discussion. It also yielded indications as to the means by which INSET providers might structure ongoing feedback and assessment of their intended curriculum design. These indications are reflected in the proposed 'Intercultural INSET' design.
Thesis (Professional Doctorate)
Doctor of Education (EdD)
School of Cognition, Language and Special Education
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Galdos, Palomino C. (Claudia). « Stakeholders of product management in case companies ». Master's thesis, University of Oulu, 2019. http://jultika.oulu.fi/Record/nbnfioulu-201911213118.

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Abstract. In the current markets, the demand for new products and services have emerged as a consequence of globalization and with it, a healthy competition for market shares and product positioning arise, which have led to technological innovation of products and services. The companies are in a constant search to achieve the maximization of their profits and for that, they have adapted different measures that will improve the development of their current products and the new ones. Product Management comprises the matters related to the proficiency of the product development through the lifecycle of a product. Product Managers are responsible for several processes that encompasses not only matters directed to the product itself but also related to different functions in a company and the management of the product portfolio. Each company possess a unique set of stakeholders which complements the activities of the product managers. The aim of this Master’s Thesis research is to analyze the practices of Product Management in seven case companies and how the identification of the stakeholders that are part of the daily activities of a Product Manager can improve their role. Within this research study, three research questions were set to encompass the objectives and scope which are: 1. How can the stakeholders be analyzed in product management? 2. Who are the key stakeholders of product management in the case companies? 3. What is the development approach for product management in the Small Medium Enterprises (SMEs)? The research review literature related to Product Management which emphasized New Product Development (NPD), Product Portfolio Management (PPM) and Stakeholder Approach which delve with Stakeholder Management and Stakeholder Theory related to the Identification, Classification and Salience assessment of the stakeholders. The study discusses the role of the Product Managers and how the identification of stakeholders in the seven case companies is carried out. The results of the research indicate that among the Finnish companies a thorough process of the identification of the Stakeholders of Product Management has not been extended as a common practice. Additionally, the key stakeholders of the Case Companies have been identified as well as the active role of a Product Manager. This research study provides an extensive review of the literature and the key elements to construct a framework based on the Product Management activities which emphasizes the Stakeholder Identification, Classification and Salience assessment that leads to the correct management of the stakeholders in the companies. Salience in the Product Management Stakeholders is a subject that should be researched further.Tiivistelmä. Globalisaation myötä uusien tuotteiden ja palveluiden kysyntä nykyisillä markkinoilla on kasvanut. Se on synnyttänyt tervettä kilpailua markkinaosuuksista ja tuotteiden asemoinnista, joka puolestaan on johtanut tuotteiden ja palveluiden teknologiseen innovointiin. Yritykset etsivät jatkuvasti keinoja tuloksen maksimointiin parantamalla nykyisten ja uusien tuotteiden kehittämistä eri tavoin. Tuotehallinta käsittää tuotekehitykseen liittyvän osaamiseen koko tuotteen elinkaaren ajan. Tuotepäälliköt ovat vastuussa useista prosesseista, jotka liittyvät tuotteiden lisäksi myös muihin yrityksen prosesseihin ja tuoteportfolion hallintaan. Sidosryhmien vaikutus tuotepäällikön tehtäviin on yrityskohtaista. Tämän diplomityön tavoitteena on analysoida tuotehallinnan käytäntöjä seitsemässä case-yrityksessä ja selvittää miten tuotepäällikön päivittäisiin tehtäviin kuuluvaa sidosryhmien tunnistamista voidaan kehittää. Tutkimukselle on asetettu kolme tutkimuskysymystä, joiden avulla selvitetään: 1. Miten tuotehallinnan sidosryhmiä analysoidaan? 2. Mitkä ovat tuotehallinnan tärkeimpiä sidosryhmiä case-yrityksissä? 3. Mikä on pienten ja keskisuurten yritysten tuotehallinnan kehitysmalli? Tuotehallintaan liittyvässä kirjallisuuskatsauksessa korostuu uusien tuotteiden tuotekehitys (NPD), tuoteportfolion hallinta (PPM) ja Stakeholder Approach, joka paneutuu sidosryhmien hallintaan ja sidosryhmäteoriaan liittyen sidosryhmien tunnistamiseen, luokitteluun ja niiden tärkeyden arviointiin. Tutkimus käsittelee tuotepäällikön roolia ja sitä, miten sidosryhmien identifiointia toteutetaan seitsemässä case-yrityksessä. Tutkimustulokset osoittavat, että suomalaisissa yrityksissä tuotehallinnan sidosryhmien tunnistamiseen ei ole yleiseksi laajentunutta käytäntöä. Lisäksi tutkimus osoittaa, että case-yritykset ovat tunnistaneet tärkeimmät sidosryhmät ja ymmärtäneet tuotepäällikön roolin. Tämä tutkimus esittää laajan katsauksen kirjallisuuteen ja tärkeimmät elementit tuotehallinnan tehtävien viitekehyksen rakentamiseen, joka korostaa sidosryhmien tunnistamista ja luokittelua sekä niiden tärkeyden arviointia, joiden avulla sidosryhmiä voidaan hallita oikein yrityksissä. Jatkotutkimusaiheeksi tunnistetaan tuotannon sidosryhmien tärkeys, jota tulisi tutkia edelleen.

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Favaro, Elena <1987&gt. « La gestione degli stakeholders di un museo ». Master's Degree Thesis, Università Ca' Foscari Venezia, 2012. http://hdl.handle.net/10579/1831.

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Juks, Reimo. « Corporate governance and the firm's behaviour towards stakeholders ». Doctoral thesis, Handelshögskolan i Stockholm, Finansiell Ekonomi (FI), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-938.

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Obey the Law and Do a Little Bit Extra? The paper provides evidence on how firms’ stakeholder orientation is associated with standard measures of corporate governance using a panel of 1778 US companies during the period of 1995-2006. We construct two binary indicators, one measuring stakeholder hostility and the other stakeholder friendliness using data from KLD ratings agency. Based on these indicators, we classify firms into four groups representing stakeholder hostile, neutral, friendly and ”friendly and hostile” firms. Our results show that both stakeholder friendly and hostile firms tend to have significantly lower insider ownership, smaller option grants, lower pay-performance sensitivities, larger boards, older executive officers and directors, lower institutional ownership and larger number of anti-takeover defenses than the firms in the neutral group. We also find that the probability of stakeholder hostile activity is positively related to the strength of corporate governance, but the effect is insignificant except in local and global community areas. A possible explanation is that in these areas stakeholders are protected mainly by ethics and social norms rather than by various regulations that is commonplace in labour, environment and customer related areas. These findings lend support for the idea that stakeholders are best protected by various regulations. Corporate Governance and Workplace Safety. This paper examines how the weakening in corporate governance affects workplace safety. We use anti-takeover laws in the US in the 1980s as a source of variation in corporate governance. Our measures of workplace safety are the number of violations of OSHA workplace safety regulation, penalties paid for these violations, the number of accidents and employees’ complaints about their workplace safety. We find that firms affected by the regulation presented significantly more workplace safety violations and penalties than otherwise similar firms that were not affected by the regulation. Accidents and complaints tend to decrease as a result of the anti-takeover regulation, but the results are not entirely robust. We also document that the increase in workplace safety violations was significantly smaller in unionized firms. This suggests that unions can play an important role in curbing managerial discretion. How Responsible is Private Equity? The financial success of leveraged buyout targets (LBOs) is frequently associated with deteriorating conditions for other stakeholders, such as workers, customers, suppliers, tax-payers and society as a whole. We obtain a comprehensive set of stakeholder ratings for a sample of 373 LBOs and examine the pre-and post-LBO performance of these ratings. LBO targets are characterized by weak stakeholder relations across a number of measures compared to their peers, in terms of corporate governance, transparency, employee relations and community relations. Controlling for this selection, we do not find systematic evidence in favor of the idea that private equity funds gain at the expense of other stakeholders. Private equity ownership alters targets in the direction of higher pay, improved work-life benefits, increased charitable giving, and decreased concerns related to retirement benefits, adverse economic impact, tax disputes, unfair marketing practices and antitrust problems.
Diss. Stockholm : Handelshögskolan, 2010; Sammanfattning jämte 3 uppsatser.

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Parker, Dana Renee. « Aliens, denizens or stakeholders ? : Germany's residential democratic deficit / ». Title page, abstract and contents only, 2002. http://web4.library.adelaide.edu.au/theses/09AR/09arp2381.pdf.

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Sadd, Deborah. « Mega-events, community stakeholders and legacy : London 2012 ». Thesis, Bournemouth University, 2012. http://eprints.bournemouth.ac.uk/20305/.

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This study highlights the treatment of the smaller stakeholders for whom the social legacy impacts are potentially the greatest within mega-event planning. The aim of this research is to develop a framework of urban regeneration legacy associated with the hosting of mega-events where the local community are key stakeholders, and where they can gain long-term positive social legacies. Mega-events, such as the Olympic Games, are widely held to bring a variety of positive social benefits through the process of urban regeneration. This research is built around the development of a conceptual framework of social legacy impacts arising from the urban regeneration planned through hosting the Olympic Games. Social legacy impacts, also referred to as soft impacts, are those which are intangible and affect individuals within their everyday lives in the longer term. This research is concerned with the social legacy impacts of The London 2012 Olympic and Paralympic Games on the ‘community’ (being defined as those, who have either lived, worked or have some social connection with the area within the proposed Olympic Park site) in the Lower Lea Valley site in east London, and how they have or have not been recognised as stakeholders. A stakeholder being an individual or group who will be affected by the actions, decisions or policies of the Games organisers, within the planning of the Games. Key informant interviews have been undertaken with individuals who have had a stake in the planning of the Barcelona Games of 1992, Sydney Games of 2000 and the planning of the London 2012 Games. Each interview involved a semi-structured conversation, encouraging the interviewees to recount their experiences of the planning of these mega-events from the perspectives of the communities involved and the social legacy planning. Interviews were analysed thematically. The main themes to emerge focus on legacy identification, community identification, the importance of regeneration for the existing community, the need to identify power relationships and the need for knowledge transfer and experience. The study shows that, for some ‘communities’, the opportunity to gain positive social benefits are too late as they themselves have already been relocated. The study has developed the Olympic Legacy Management Stakeholder framework to help communities to become more active as stakeholders within future mega-event planning through, amongst other things, recognising the different power relationships that exist.

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ATSUMI, GUILHERME HIROSHI. « THE PERCEPTION OF STAKEHOLDERS ABOUT UNIVERSITIES SUSTAINABLE ACTIONS ». PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2018. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=34437@1.

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Em tempos de mudanças de paradigmas, a sustentabilidade é assunto recorrente nos noticiários e no meio acadêmico. As universidades, caracterizadas como centros de formação profissional e espaços de diálogos, têm grande responsabilidade na educação para o desenvolvimento sustentável, já que formam grande parte de novos gestores, empreendedores e profissionais liberais. Esta pesquisa, de caráter descritivo, buscou medir a percepção de docentes e discentes sobre as ações desenvolvidas para o desenvolvimento sustentável de uma instituição privada de ensino superior do Rio de Janeiro, nas dimensões Campus, Comunidade e Educação. A coleta de dados foi realizada através de um questionário online, com um total de 758 respostas válidas. Foi também realizada uma entrevista com uma representante da instituição, como forma de conhecer como a universidade se coloca frente ao desafio do desenvolvimento sustentável. O método utilizado para a análise de dados consistiu no uso de análise fatorial e de análise multivariada de variâncias de dados não-paramétricos. Assim, foi possível criar um modelo de hipóteses para testar estatisticamente se fatores como percepção, satisfação e participação em ações para o desenvolvimento sustentável se relacionam. A análise de resultados permitiu observar como os respondentes percebem as ações da universidade nas dimensões do estudo, além de aferir a satisfação com as ações desenvolvidas, a participação em atividades para o desenvolvimento sustentável e atitudes e comportamentos individuais. Também foi realizada uma análise descritiva das respostas coletadas no questionário, que junto com os resultados dos testes e das entrevistas, contribuíram para que os objetivos propostos do trabalho fossem atendidos.
In times of paradigm shifts, sustainability is a recurrent issue on the news and the academic circles. Universities, characterized as centers of professional training and dialogue space, have a great responsibility in education for sustainable development, since they form a large part of new managers, entrepreneurs and liberal professionals. This descriptive research aimed to measure the perception of students and teachers about the actions for sustainable development developed by a private institution of higher education in Rio de Janeiro, in the dimensions Campus, Community and Education. The data collection was performed through an online questionnaire, with a total of 758 valid answers. An interview was also conducted with a representative of the institution, to identify how the university is facing the challenge of sustainable development. The method used for data analysis consisted of the use of factorial analysis and multivariate analysis of non-parametric data variances. Thus, it was possible to create a model of hypotheses to statistically test whether factors such as perception, satisfaction and participation in actions for sustainable development are related. The analysis of results allowed us to observe how the respondents perceive the actions of the university in the dimensions of the study, besides assessing satisfaction with the actions developed, participation in activities for sustainable development and individual attitudes and behaviors. A descriptive analysis of the responses collected in the questionnaire was also performed, which, together with the results of the tests and the interviews, contributed to the achievement of the proposed objectives of the study.

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Oliveira, Adso Castelo Branco de. « Posturas estratégicas de criação de valor para stakeholders ». Universidade de São Paulo, 2016. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-12012017-110358/.

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Os negócios são entendidos como um conjunto de relações e interações entre os grupos de stakeholders que participam nas atividades que compõe o negócio e como eles criam valor. Sob esta perspectiva, adotar a mentalidade dos stakeholders significa entender que o negócio é criação de valor para os stakeholders (FREEMAN, HARRISON, WICKS, 2007). O trabalho objetiva analisar a relação entre as posturas estratégicas e a distribuição de valor para os stakeholders nas empresas brasileiras. Para alcançar tal objetivo, foram desenvolvidos os objetivos específicos: (a) analisar as posturas estratégicas dos stakeholders, por meio do potencial cooperativo e ameaça competitiva dos stakeholders; (b) analisar a distribuição de valor para os stakeholders; e (c) analisar a relação entre as posturas estratégicas e a distribuição de valor para os stakeholders. A revisão da literatura abordou a Teoria do Stakeholders, mais precisamente os modelos de Posturas Estratégicas de Freeman (1984) e a criação e distribuição de valor para os stakeholders. No modelo de posturas estratégicas de Freeman (1984) cada stakeholder é classificado conforme as posturas estratégicas de swing, defensive, offensive e hold para o desenvolvimento de estratégicas específicas de criação de valor. A classificação nas posturas estratégicas foi realizada em relação ao potencial cooperativo e de ameaça competitiva dos stakeholders primário à organização. O método de pesquisa empregado foi de análise de conteúdo quantitativa, a qual se baseia em técnicas de frequência das unidades de registro com a aplicação de técnicas estatísticas, e qualitativa, implicações decorrentes da presença ou ausência das unidades de registro na seção de Sumário da Companhia, dos prospectos de IPO. A população deste estudo é formada pelas 143 empresas que tiveram suas Ofertas Públicas de Ações disponíveis no site da BM&F Bovespa e CVM, no período de 2003 a 2013. Os resultados evidenciam que há diferenças na distribuição média de valor para os stakeholders de acordo com as posturas estratégicas. A postura estratégica Swing stakeholder é a postura estratégica de Freeman (1984) que possui diferença na distribuição média de valor em relação às posturas estratégicas Offensive, Defensive e Hold. Além de ter uma diferença na distribuição média de valor entre a postura estratégia Offensive e a postura Hold.
Business can be understood as a set of relations and interactions among stakeholder´s groups participating in activities that make up the business and how they create value. From this perspective, adopting stakeholder´s mindset means business is about value creation for the stakeholders (FREEMAN, HARRISON, WICKS, 2007). The work aims to analyze the relationship among strategic postures and the value distribution for stakeholders in Brazilian companies. To achieve this goal, specific objectives were developed: (a) analyze the strategic postures of the stakeholders, through the cooperative potential and competitive threat of stakeholders; (b) analyze the value distribution for stakeholders; and (c) analyze the relationship among strategic postures and the value distribution for stakeholders. The literature review addressed the stakeholder\'s theory, more precisely the Strategic Postures models Freeman (1984) and the creation and distribution of value for stakeholders. In Freeman´s (1984) Strategic Postures model each stakeholder is classified as its strategic postures: \"Swing\", \"Defensive\", \"Offensive\" and \"Hold\" for development of specific strategies of value creation. The strategic postures classifications was performed with respect to cooperative potential and competitive threats of primary organization´s stakeholders. The research method employed was content quantitative analysis, which is based on frequency techniques of log units applying statistical techniques, and qualitative, implications of presence or absence of log units in the Companies Summary section, the IPO prospectus. The study population was made using 143 companies which had their Public Offerings available in the BM&F Bovespa and the CVM website, from 2003 to 2013. The results show that there are differences in the average distribution of value to stakeholders in accordance with the strategic postures. The strategic posture Swing stakeholder is the strategic postures of Freeman (1984) that has difference in the average distribution of value in relation to the strategic postures Offensive, Defensive and Hold. Additionally, it can be noted a difference in average distribution among the strategic posture Offensive and the Hold.

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Villafranca, Brenda Carolina López. « Processo de análise de stakeholders utilizando mapas cognitivos ». Instituto Tecnológico de Aeronáutica, 2012. http://www.bd.bibl.ita.br/tde_busca/arquivo.php?codArquivo=2204.

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Objetivo do trabalho é propor um processo para a Análise de Stakeholders utilizando mapas cognitivos a fim de auxiliar no processo da elicitação de necessidades raiz. O processo proposto aborda desde o estudo do contexto até a identificação das necessidades e informações relevantes para serem transformadas em requisitos e a estruturação do problema a partir do ponto de vista do stakeholder. A motivação do trabalho vem da dificuldade no entendimento das necessidades dos stakeholders no desenvolvimento de sistemas, sejam eles produto, processo ou serviço. O processo proposto se fundamenta nos conceitos da Engenharia de Sistemas e da Cognição e seus Mapas Cognitivos. O trabalho aporta três principais contribuições, a primeira é a elicitação exaustiva com o stakeholder até chegar à necessidade raiz, utilizando o processo cognitivo por meio dos repetidos questionamento até chegar à raiz do assunto. A segunda contribuição é na captura gráfica do rationale das necessidades mais relevantes. A terceira contribuição é a de ajudar ao stakeholder a entender sua própria necessidade e/ou problema, também com a ajuda do processo cognitivo utilizado na criação dos mapas. De esta maneira obtendo como resultado informações relevantes elicitadas junto com seu rationale e o entendimento do problema. O processo proposto foi aplicado num estudo piloto dentro do Laboratório de Integração e Testes (LIT) do Instituto Nacional de Pesquisas Espaciais (INPE). O Processo de Análise de Stakeholders Utilizando Mapas Cognitivos pode ser considerado como uma opção válida na hora de decidir a estratégia da Análise de Stakeholders; ele facilita a aproximação com o stakeholder e fornece uma ferramenta iterativa e interativa que abre a porta para a imaginação tanto para o stakeholder expressar suas necessidades quanto para que o engenheiro de sistemas possa gerar questionamentos e ambos construírem conclusões do problema e seu contexto dando partida à concepção da solução.

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Williams, Roy. « Towards a collaborative enterprise : the value of stakeholders ». Thesis, University of Chester, 2016. http://hdl.handle.net/10034/620377.

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Social housing, traditionally provided by not-for-profit (NFP) housing associations, has become increasingly competitive as exchequer subsidy has reduced and the market has opened up to the profit-making private sector. These changes have increased the need for housing associations to engage and collaborate with stakeholders. The author’s research examines stakeholder engagement and collaboration in One Vision Housing, a NFP housing association. A constructivist epistemology, based on an idealist ontology, using primarily inductive logic, is adopted through a case study methodology. Data is collected through interviews, focus groups, surveys, participant observation, direct observation and physical artefacts. The review of literature highlights the relationship between stakeholder theory, stakeholder management, organisational culture, organisational learning and knowledge management. The author has developed a conceptual model in respect of these relationships.

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Vallet, Améline. « Tradeoffs between ecosystem services : From landscapes to stakeholders ». Thesis, Université Paris-Saclay (ComUE), 2018. http://www.theses.fr/2018SACLA011.

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Les écosystèmes participent au bien-être des populations au travers de multiples services d’approvisionnement, de régulation et culturels. Un territoire ne peut pas forcément offrir tous ces services écosystémiques (SE) simultanément et à tous. Des conflits d’usage peuvent apparaitre, impliquant des arbitrages entre SE et entre acteurs. Cette thèse de doctorat propose une approche interdisciplinaire pour rendre compte de ces arbitrages. Elle vise plus précisément à répondre aux questions de recherche suivantes : Comment les configurations et les dynamiques temporelles des territoires influencent-elles les arbitrages entre SE et leurs conséquences pour les acteurs ? Comment décrire et étudier les arbitrages entre SE et leurs implications ? Les dynamiques temporelles des SE et l’effet de moteurs socio-économiques sont étudiés au Costa Rica en appliquant le cadre de la transition forestière pour révéler l’existence d’arbitrages entre SE au cours du temps. Plusieurs méthodes permettant de décrire les arbitrages entre SE (corrélations et frontières de production) sont comparées, notamment afin de discuter de leur pertinence pour différents cadres de décision. L’analyse de la distribution des bénéfices fournis par les SE et de la participation à la gestion des SE met en lumière les arbitrages entre acteurs dans le bassin du Mariño au Pérou
Ecosystems contribute to human well-being by providing multiple provisioning, regulating and cultural ecosystem services (ES, i.e. benefits of nature to people). Even though appealing, landscape multifunctionality is challenging and conflicts may appear between competitive uses. In this PhD thesis, we analyzed tradeoffs between ES resulting from landscape configurations and their implications for multiple stakeholders. More precisely, we addressed the following questions: How do landscape configuration and evolution determine the tradeoffs between ecosystem services and their implications for multiple stakeholders? How to study the tradeoffs between ecosystem services and their implications? We mobilized interdisciplinary methods, relying on ecology, economics and sociology. We proposed a framework for analyzing temporal changes of ES and linking socio-economic drivers to ES demand at different scales. We applied it to the upper part of the Reventazón watershed in Costa Rica to reveal tradeoffs between ES. We compared different methods for assessing ES tradeoffs (correlations and production frontiers) and discuss their relevance for different decision context. Finally, we highlighted the tradeoffs between stakeholders by analyzing the differentiated distribution of ES benefits and participation in the governance of ES in the Mariño watershed (Peru)

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Ismail, Sherif. « Accountability practices of Islamic banks : a stakeholders' perspective ». Thesis, University of Plymouth, 2015. http://hdl.handle.net/10026.1/4256.

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This study explores the concept of accountability in Islamic Banks (IB), which may achieve through disclosure. It aims to measuring the bank’s disclosure levels which contains Sharia, Social and Financial (SSF) as well as determinants and consequences of this disclosure. It moreover aims to identify the gap between Islamic banks’ board and stakeholders concerned with the accountabilities priorities of IBs. To achieve these objectives the researcher conducted six empirical studies. The first three empirical studies uses content analysis to measuring compliance level with Accounting and Auditing Organization for Islamic Financial Institutions (AAOIFI) standards as well as measuring the and sharia, social and financial disclosure (SSFD). It furthermore adopts Ordinary Least Squares (OLS) to identify the determinants of SSF reporting related to firm characteristics and corporate governance of Board of Directors (BOD) and Sharia Supervisory Board (SSB). The fourth empirical study uses the same method (manual content analysis) and OLS to measuring the economic consequences of SSFD on the firm value through testing the impacts of disclosure on market capitalization and return on assets. The fifth empirical study adopts questionnaire as well as Structural Equation Modelling (SEM) to measures the non-economic consequences of SSFD though surveying the perceptions of stakeholders who deal with IBs about the increasing SSFD on loyalty; trust and satisfaction. Finally, the sixth empirical study uses questionnaire to explore the consequences of SSF practices on the perceptions 600 stakeholders who deal with IBs and non-customers who do not deal with IBs. Highlighting the distinctions between economic and non-economic consequences of disclosure in the study enables the researcher to obtain greater insights into the implications of SSF reporting. Moreover, exploring accountability practices from different viewpoints (management, stakeholders and non-customers) and based on different methods (content analysis and questionnaire) allows the researcher to obtain greater insights into IBs accountabilities’ practices. This study provides several interesting findings. With regard to the disclosure and compliance levels, the study finds a variation between IBs in the number of SSFs disclosed, with a notably low level of non-financial reporting (Sharia and social). It also finds high compliance level with AAOIFI standards related to financial and Sharia reporting and low compliance levels with social reporting requirements. Concerning with the determinants of disclosure; the analysis shows positive significant association of disclosure levels with existing Sharia auditing department; auditor; size and profitability. It also finds that corporate governance mechanisms play an important role in improving SSF reporting. The analysis indicates that corporate governance mechanism of board of directors (BOD) as well as Sharia supervisory board (SSB) are the main determinants behind the disclosure levels for IBs such as SSB size, SSB reputation; BOD independence, duality in position and ownership structure. Concerned with the economic consequences of disclosure, the study finds that Sharia, social and overall disclosures have a positive impact on Firm Value (FV) based on the accounting-based measure (ROA). It moreover finds that Sharia and overall disclosure has a positive significant impact on the FV based on market-based measure (Market Capitalization). It argues that the association between disclosure and FV is sensitive to the category of disclosure and the proxy employed for FV. Consequently, the study provides evidence that the SSF disclosures not derived from the same factors, and both have a different impact on firm value. With regard to the non-economic consequences of disclosure, the results indicate that there is a significant association between disclosure and stakeholders’ trust, satisfaction, and loyalty. The results furthermore indicate that there is a partial mediating of trust and satisfaction in the relationship between disclosure and loyalty. A pyramid of IBs’ accountabilities from stakeholders’ perspectives shows the importance of Sharia, then financial and social accountability for both stakeholders and non-customers. It moreover shows that the main criterion of stakeholder’s selection of IBs was Sharia, financial then social factors. Stakeholders who deal with IBs are satisfied about the practices of these banks. Both of groups believe that IBs may guide by Sharia, financial then social objectives. The results identifies gap between the orientation of IBs’ board based on the disclosure and orientation of stakeholders and non-customers based on their perceptions towards SSF accountability. The main originality for this study is measuring SSFD for most of Islamic banks around the world from different perspectives and methods as well as identifies the main determinants and consequences of this disclosure. These results have several implications for regulators, policy makers, managers, IBs, investors, FASB and AAOIFI. For instance, the present study has revealed that disclosure of SSFs - especially non-financial ones - was limited in many annual reports as well as websites. Therefore, regulatory bodies may identify a minimum level of SSFs to publish by each IB. The study has crucial implications to how IBs may improve its Sharia compliance disclosures to create a competitive advantage. The present study is one of the first to investigate the determinants and consequences for SSF disclosure for IBs based on a holistic model. Moreover, the current study is one of the first to investigate the non-economic consequences for corporate disclosure. The current study has some limitations, in either sample or data; disclosure indices; approach; or in its research methodology, which have to consider as potential avenues for future research.

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Gehler, Mariacher Gabriela. « Drug donations in Tanzania : stakeholders' perception and knowledge / ». [S.l.] : [s.n.], 2008. http://edoc.unibas.ch/diss/DissB_8472.

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Jelfs, Anne. « Stakeholders' conceptions of quality in distance higher education ». Thesis, Open University, 2004. http://oro.open.ac.uk/56470/.

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Martins, Uadson Ulisses Marques. « Influência dos stakeholders na tomada de decisão organizacional ». Florianópolis, SC, 2001. http://repositorio.ufsc.br/xmlui/handle/123456789/80349.

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Dissertação (mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. Programa de Pós-Graduação em Engenharia de Produção.
Made available in DSpace on 2012-10-18T13:09:35Z (GMT). No. of bitstreams: 0Bitstream added on 2014-09-25T22:36:55Z : No. of bitstreams: 1 186501.pdf: 6036954 bytes, checksum: f934d323789335b2df80e8e50d247049 (MD5)

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Xavier, Sayonara Mariluza Tapparo. « Contratos EPC para empreendimentos hidrelétricos e seus stakeholders ». Florianópolis, SC, 2004. http://repositorio.ufsc.br/xmlui/handle/123456789/88177.

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Dissertação (mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. Programa de Pós-Graduação em Engenharia de Produção.
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Devido às mudanças ocorridas a partir 1993 na legislação que rege o Setor de Energia Elétrica Brasileiro, abrindo o mercado para as empresas privadas, tem-se notado grandes alterações no que se refere ao modo de contratação para implantação de grandes empreendimentos nesse Setor. O presente trabalho visa o estudo de uma nova forma de contratação para empreendimentos de geração de energia elétrica, onde o empreendedor ou contratante transfere, via contrato, todos os riscos de engenharia e construção à contratada. A contratada fica responsável pela realização dos trabalhos de engenharia e projetos, fornecimentos de materiais e equipamentos permanentes e construção do empreendimento, assumindo os riscos inerentes dessas atividades, ou seja, nesse tipo de contrato, o preço é global e está contemplado o fornecimento integral. Essa forma de contratação é chamada de Contrato EPC (Engineering, Procurement and Construction) Turn Key Lump Sum e nesse caso, o objeto da contratação é a entrega do empreendimento, pronto, acabado e operando. Esse trabalho compreende de uma pesquisa bibliográfica onde se procura descrever as características dessa forma de contratação e a identificação dos vários atores envolvidos no processo e partes interessadas, chamados de stakeholders, buscando com isso minimizar as dificuldades encontradas pelos gestores destes contratos.

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Chalustowski, Jan Francis. « Digital video communication : interpretive frameworks of key stakeholders ». Thesis, Queensland University of Technology, 1996. https://eprints.qut.edu.au/36280/1/36280_Chalustowski_1996.pdf.

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Digital Video Communication (DVC) is an emerging technology which ultimately extends to include applications of "Virtual Reality" where both computers and participants interact in created worlds: "worlds of information, hubs, data bases and networks," which overlay "the physical manifestations of power, walls, boundaries, highways and cities" (Mulgan, 1991, p.3). This new technology combines the power of the current visual media with the power of the computer, creating an intelligent communication system with increased data capacity, greater reliability and a greater potential for synergism. The direction and development of DVC can be influenced by the key stakeholders with interests in the business, industry service and entertainment sector of technology. Knowledge of the interpretive frameworks that key stakeholders use to understand DVC may help to clarify the present and future courses of DVC. In particular the possibility of public influence on the emergence of DVC is examined. This study, then, is an attempt to describe the ways in which key stakeholders understand the emergence of DVC as revealed by their communication about DVC. The analysis therefore emerges from the described experiences of the people who comprise the study group To achieve this, detailed secondary analyses of interviews with twenty of Australia's key stakeholders in the emergence of DVC were conducted. Follow-up interviews were conducted with twelve of the original respondents to review the original transcripts as well as to establish a longitudinal perspective. Theoretically, the study is anchored in the debate regarding technological determinism. The thesis takes the perspective that an extreme determinist stance must be rejected as part of the process of making decisions and implementation of this emerging technology. The themes of analysis revealed in the study were: • The Technological Mindset, • The Economic Rationalist Mindset, • Decision Making, Control and Knowledge, • Participation and Consultation, • New Technology and Information Access. In place of a deterministic model for technology, DVC will be viewed as being socially constructed. However, it is argued that a holistic, co-evolutionary approach be adopted for introducing new technologies such as DVC where there is an emphasis on human values and human actions which affect future systems outcomes (Stevenson, 1992). In sum, this thesis will argue that the process of technological development ought to be open to the influence by the "collective will." This development should not assume the diffusion of technology through society and thereby become a singular power of repressive interest to enforce ownership and participation (Hill, 1988), but rather it should merge economic and social goals with individual goals, and in doing so, recognise that different types of ends must necessarily co-exist in any system of communication (Mulgan, 1991).

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Faberi, Veronica <1994&gt. « ELF Certification : Stakeholders' Attitudes and their Perceived Problems ». Master's Degree Thesis, Università Ca' Foscari Venezia, 2020. http://hdl.handle.net/10579/17213.

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This research project investigates the attitudes of possible stakeholders towards a certification of English as a Lingua Franca (ELF). The core of the project is a two-fold study carried out to identify and interview possible stakeholders, with a focus on the Italian context. Both quantitative and qualitative methods were used. The first part of the study consisted in a questionnaire administered online to possible test takers (525 participants) that aimed at determining their attitudes towards certifications in general and different aspects of a possible certification of ELF. The second part of the study focused on Italian high-school teachers of English, school directors, and English-medium instruction (EMI) university professors. A total of 31 interviews were conducted online in order to investigate teachers’ perceptions of students’ use of English, as well as their opinions on current international certifications and some aspects of a possible certification of ELF. The interviews were subsequently compared with the results of the questionnaire and inferences about the attitudes of both teachers and students were drawn, which might be of interest to international exam boards aiming at developing a certification of ELF. The present study attempts to heighten the understanding of students’ and teachers’ motivations for participating in an ELF certification, de facto delineating a gap in the current certification system that could be filled by a truly international certification of English.

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Cartó, Sofia Alexandra Nunes. « Aplicação da teoria de stakeholders e implementação da gestão de stakeholders no contexto empresarial em Portugal : como, porquê e com que objetivos acontece ». Master's thesis, Instituto Superior de Economia e Gestão, 2019. http://hdl.handle.net/10400.5/19193.

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Mestrado em Marketing
Apesar do termo “Stakeholders” e a sua tradução para português “Partes Interessadas” serem já reconhecidos por um grande número de gestores portugueses, a Teoria de Stakeholders, o que representa e o seu potencial como abordagem e ferramenta de gestão da empresa é ainda pouco conhecida. A aplicação desta teoria de forma sistemática nas empresas nacionais é discreta e pouco confirmada por investigação. Esta dissertação pretende alcançar uma maior compreensão relativamente à realidade da Gestão de Stakeholders em Portugal. Pretende perceber se e como a Teoria de Stakeholders é aplicada nas empresas em Portugal. E, em caso positivo, quer analisar com que motivações e razões as empresas aplicam esta abordagem e ferramenta de gestão, e com que objetivos e resultados os stakeholders são envolvidos. O número limitado de trabalhos de investigação preocupados em verificar de forma empírica a aplicabilidade desta teoria, em compreender se e como é parte da realidade da gestão e em perceber de que forma a sua aplicação influencia os resultados da organização deixa em aberto um melhor conhecimento da realidade de aplicação da Teoria de Stakeholders. Este trabalho procurou, assim, fazer um estudo qualitativo relativo à realidade da aplicação da Gestão de Stakeholders em Portugal, para perceber a aplicação, perspetiva de aplicação, objetivos e formas de implementação desta teoria em contexto organizacional. Pretende ainda compreender as perceções dos gestores relativamente aos efeitos da aplicação da Teoria de Stakeholders no desempenho das empresas em Portugal. Utilizou-se uma estratégia de design de estudo de caso, com recurso a múltiplos métodos de recolha e análise de dados, nomeadamente entrevistas, informação documental interna das organizações e documentação pública das mesmas. Os resultados da elaboração dos dez casos de estudo evidenciaram que existe aplicação da Teoria de Stakeholders nas empresas em Portugal e que, embora esta aplicação aconteça no âmbito da estratégia de sustentabilidade da empresa e das obrigações legais e normativas a que está sujeita neste contexto, a Gestão de Stakeholders é, em última análise, utilizada e percebida pelos gestores como uma ferramenta fundamental para potenciar a competitividade da empresa na esfera nacional e, sobretudo, internacional, tendo, portanto, importantes efeitos no seu desempenho.
Although a large number of Portuguese managers already recognize the word "Stakeholder", the Stakeholder Theory, what it represents and its potentiality as a strategic management approach and a tool in a company is still barely known. The systematic use of the Theory in Portuguese companies is discreet, and scarcely confirmed empirically. This dissertation intends to achieve a greater understanding regarding the reality of Stakeholder Management in Portugal. It intends to understand whether and how Stakeholder Management is used in companies in Portugal. And, if so, it intends to analyze with which motivations and reasons companies apply this management tool, and with which objectives and results the Stakeholders are involved. The limited number of research studies focused on empirically verifying the applicability of the theory, in understanding how it is part of the reality of management, and in realizing how its application influences business performance means there is a knowledge gap regarding real world use of the Stakeholders Theory in Portugal. In view of this situation, this research uses a qualitative approach on the reality of the use of Stakeholder Management in Portugal, focusing in how it is used, with which perspective, its objectives and how it is implemented in the organization’s context. It also intends to understand manager’s perceptions, of the effects of Stakeholder Theory management on the performance of companies in Portugal. This study uses a multiple case-study design strategy with multiple data collection and analysis methods per case, including interviews, company internal information of each organization and public information. Results of ten case studies show that there is application of the Stakeholder Theory in companies in Portugal. Although this happens in the framework of the company's sustainability strategy, and legal and regulatory obligations to which it is subject in this context, Stakeholder Management is ultimately used and perceived by managers as a fundamental tool, to potentiate the competitiveness of the company in the national and, above all, international sphere, and therefore it has an important effect on its performance.
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Mazzola, Bruno Giovanni. « Da gestão dos stakeholders à licença social para operar : o caso do desastre de Mariana ». Universidade de São Paulo, 2018. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-13072018-152431/.

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O desastre socioambiental ocorrido na cidade de Mariana (MG) no final do ano de 2015 é considerado o maior já ocorrido no Brasil. O rompimento da barragem de rejeitos operado pela mineradora Samarco S.A. despejou imediatamente 34 milhões de metros cúbicos de lama na bacia hidrográfica do Rio Doce, destruindo as comunidades locais de Bento Rodrigues e Paracatu de Baixo e causando a morte de dezenove pessoas. Esta tese tem como objetivo central relacionar as ações que a empresa Samarco e a Fundação Renova empreendem com seus stakeholders mais importantes no município de Mariana e os reflexos causados na retomada da licença social para operar desta empresa. Para tal, o referencial teórico foi montado em torno de assuntos relacionados à sustentabilidade, stakeholders e licença social para operar. O método científico adotado foi estudo de caso, por entender que o objeto de estudo é único e significativo, e que bem poderá servir para fundamentar por indução a análise de outros similares. A coleta de dados primários deu-se por meio de visitas, observações e entrevistas com os stakeholders entendidos como legítimas partes no problema causado pelo rompimento da barragem da Samarco. Além destes, analisaram-se dados secundários, tais como documentos públicos, materiais reportados pela mídia e inquéritos realizados pelos órgãos investigativos. Pôde-se concluir, após o cumprimento dos objetivos específicos, que o desastre não foi uma fatalidade; a empresa Samarco esteve mais orientada em gerar lucros - após a queda do preço de commodities de minério ocorrida desde o ano de 2011 - do que prezar pela segurança de sua operação, trabalhadores e comunidades onde a empresa operava. Apesar da insatisfação de seus stakeholders com várias questões relacionadas ao cuidado que a empresa deveria ter tido com os atingidos e com o próprio município de Mariana, a empresa ainda preserva sua licença social para operar, visto a cidade ainda depende da mineração como principal fonte de renda, de arrecadação e de geração de trabalho.
The environmental disaster that occurred in the city of Mariana, located in the State of Minas Gerais, by the end of 2015 is considered the largest one taking place in Brazil. The dam collapse, whose responsibility was attributed to the mining company Samarco S.A., was responsible for the 34 million cubic meters mining waste washed across Doce River, which destroyed the city of Bento Rodrigues and killed nineteen people. The purpose of this study is to demonstrate the relationship between the actions taken by Samarco and Renova Foundation and their most salient stakeholders in the city of Mariana, and its influence on the social license to operate. In order to fulfil such goal, the theoretical review approaches issues related to sustainability, stakeholders and social license to operate. This is a single case study since the object of our study is unique and meaningful and can be useful in analyzing similar cases. The primary data collection was accomplished through visits and interviews accomplished with salient stakeholders involved with the dam collapse. It was also possible to analyze secondary data, such as documents provided by the company, media reports and police investigation. After fulfilling the secondary objectives of the research, it was possible to conclude that the disaster was no fatality; Samarco seemed to be more inclined to generate profit - especially after the plunge in commodity prices - than to focus on the security of its employees and communities surrounding the company. Despite the dissatisfaction of several stakeholders, the company would still be awarded with a social license to operate, considering that several communities still rely on mining as the main source of income and tax collection.

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Guedes, Tiago Alexandre Costa. « O relato de auditoria e a qualidade da informação financeira na banca ». Master's thesis, Instituto Superior de Economia e Gestão, 2017. http://hdl.handle.net/10400.5/15143.

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Mestrado em Contabilidade, Fiscalidade e Finanças Empresariais
O propósito deste estudo é compreender a relação entre as informações financeiras das instituições bancárias e a estrutura dos relatórios de auditoria. Adicionalmente, pretende-se verificar se os relatórios de auditoria são úteis para os stakeholders, em termos de informação e valor preditivo. Recolheram-se dados financeiros e respetivos relatórios de auditoria de um total de 23 bancos, correspondendo para os vários exercícios financeiros, a 215 observações. Desses bancos foram selecionados 10 para se proceder à análise mencionada acima. Os resultados mostram que, do total de relatórios de auditoria observados, cerca de 60% corresponde a relatos não modificados e que a maioria dos bancos cresce, financeiramente, até 2011, ano em que a tendência se inverte. Mas, apenas alguns tiveram relatórios modificados de auditoria nesse ano ou nos seguintes. Adicionalmente, destacam-se alguns indicadores que apontam para os problemas financeiros observados a partir de 2011. É possível concluir que seria possível antecipar estas complicações, evidenciadas a partir de 2011 através dos dados das demonstrações financeiras dos bancos. Existe também qualidade na informação para os utilizadores, embora não seja possível afirmar que existe relação entre a evolução das demonstrações financeiras e a estrutura de relato de auditoria. Também não é possível concluir que os relatórios de auditoria desempenhem um papel preventivo para os stakeholders.
The purpose of this study is to understand the relation between banks financial statements and audit report structure. Additionally, it is intended to verify if audit reports are useful to stakeholders, in terms of information and predictive value. Financial data and its respective audit reports were collected of a total of 23 banks, corresponding for the several financial years, to 215 financial reports observed. From these banks, 10 were selected to proceed with the analysis mentioned above. The results show that, of the total of audit reports observed, around 60%, correspond to unmodified reports and most banks grow, financially, until 2011, year in which the trend reverses. But, only a few had modified audit reports in this and in the following years. Additionally, some indicators that stand out point to the financial problems observed from 2011. It is possible to conclude that it would be possible to anticipate these complications evidenced from 2011 through banks financial statements. There is also quality in the information for stakeholders, although it is not possible to claim that there is a relation between the financial statements evolution and the audit report structure. It is also not possible to conclude audit reports perform a preventive role for stakeholders.
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Hetherington, Karen. « Corporate social disclosure and the influence of accountability standards ». Thesis, University of Sunderland, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.247470.

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