Bibliographies thématiques / Service manual

Sommaire

Articles de revues
Thèses
Livres
Chapitres de livres
Actes de conférences
Rapports d'organisations

Littérature scientifique sur le sujet « Service manual »

Auteur : Grafiati

Publié le 25 juillet 2024

Créez une référence correcte selon les styles APA, MLA, Chicago, Harvard et plusieurs autres

Choisissez une source :

Consultez les listes thématiques d’articles de revues, de livres, de thèses, de rapports de conférences et d’autres sources académiques sur le sujet « Service manual ».

À côté de chaque source dans la liste de références il y a un bouton « Ajouter à la bibliographie ». Cliquez sur ce bouton, et nous générerons automatiquement la référence bibliographique pour la source choisie selon votre style de citation préféré : APA, MLA, Harvard, Vancouver, Chicago, etc.

Vous pouvez aussi télécharger le texte intégral de la publication scolaire au format pdf et consulter son résumé en ligne lorsque ces informations sont inclues dans les métadonnées.

Articles de revues sur le sujet "Service manual"

Lund, Carl. « Public health laboratory service manual ». International Journal of Food Microbiology 32, n^o 1-2 (septembre 1996) : 243–44. http://dx.doi.org/10.1016/0168-1605(96)85889-2.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Lystad, Reidar P., Benjamin T. Brown, Michael S. Swain et Roger M. Engel. « Impact of the COVID-19 Pandemic on Manual Therapy Service Utilization within the Australian Private Healthcare Setting ». Healthcare 8, n^o 4 (13 décembre 2020) : 558. http://dx.doi.org/10.3390/healthcare8040558.

Texte intégral

Résumé :

The COVID-19 pandemic has impacted a wide range of health services. This study aimed to quantify the impact of the COVID-19 pandemic on manual therapy service utilization within the Australian private healthcare setting during the first half of 2020. Quarterly data regarding the number and total cost of services provided were extracted for each manual therapy profession (i.e., chiropractic, osteopathy, and physiotherapy) for the period January 2015 to June 2020 from the Australian Prudential Regulation Authority. Time series forecasting methods were used to estimate absolute and relative differences between the forecasted and observed values of service utilization. An estimated 1.3 million (13.2%) fewer manual therapy services, with a total cost of AUD 84 million, were provided within the Australian private healthcare setting during the first half of 2020. Reduction in service utilization was considerably larger in the second quarter (21.7%) than in the first quarter (5.7%), and was larger in physiotherapy (20.6%) and osteopathy (12.7%) than in chiropractic (5.2%). The impact varied across states and territories, with the largest reductions in service utilization observed in New South Wales (17.5%), Australian Capital Territory (16.3%), and Victoria (16.2%). The COVID-19 pandemic has had a profound impact on manual therapy service utilization in Australia. The magnitude of the decline in service utilization varied considerably across professions and locations. The long-term consequences of this decline in manual therapy utilization remain to be determined.

Styles APA, Harvard, Vancouver, ISO, etc.

Gabbett GradDipPhys, Joan C. « Manual Handling in the Health Service ». Physiotherapy 85, n^o 2 (février 1999) : 103. http://dx.doi.org/10.1016/s0031-9406(05)66133-0.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Miller, Mary K. « MIDAA Service Manual (three-ring binder) ». Journal of Mental Health Administration 23, n^o 3 (juin 1996) : 356. http://dx.doi.org/10.1007/bf02522309.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Ansari, Mohd Saad Umair. « Automobile Online Service Portal ». International Journal for Research in Applied Science and Engineering Technology 9, n^o VI (15 juillet 2021) : 719–24. http://dx.doi.org/10.22214/ijraset.2021.36438.

Texte intégral

Résumé :

In Today’s era where almost everything has moved their services online. Delivery of Groceries, Food, Electronics, and even Furniture have adopted smart ways to provide services. The approach is to provide a portal that will help in the reduction of manual tasks as much as possible. The goal is to bring service providers and customers on one platform. This Portal if modified, can also be used by other service providers that work based on appointment. Dealers can list their features along with their prices. For better interaction with customers, Portal also provides Customer Feedback and Customer Grievance, both are one on one services that are helpful in productivity and customer relationship. So, the simple approach is providing a system that will reduce the manual tasks, for instance, customers can book an appointment as necessary and the service provider will a time slot accordingly. Implementation is web-based.

Styles APA, Harvard, Vancouver, ISO, etc.

ÖZTÜRK GEREN, Nurhan, Esra BOZKURT ALTAN et Serhat ERCAN. « Investigating pre-service science teachers’ laboratory approach choices ». International Journal of Learning and Teaching 8, n^o 1 (17 janvier 2016) : 61. http://dx.doi.org/10.18844/ijlt.v8i1.509.

Texte intégral

Résumé :

The main focus of the current study was to determine what kind of laboratory approaches will be designed how this process will be evaluated by pre-service teachers. The study was carried out on the basis of a qualitative paradigm. The study group of the research consisted of 40 pre-service science teachers. In the current study, the application was conducted within the Laboratory Applications in Science I-II courses at two stages. The per stage was conducted in 14 weeks (four hours per weeks). The first stage of the process (14 weeks) started with a theoretical presentation introducing laboratory approaches and was conducted with the guidance of five experiment manuals designed on the basis of different laboratory approaches ranging from a confirmatory laboratory approach to an inquiry-based learning by the researcher. In the second stage, the pre-service teachers were asked to examine the units and objectives of the Science Curriculum Program and then were asked to select a laboratory approach and set the objectives to design an activity manual. The pre-service teachers worked for five weeks to determine the objectives, find the appropriate approach and design an experiment manual in line with the selected approach. Then, each group conducted the laboratory class under the guidance of their experiment manual that they had developed for each week. The data of the study was collected within two periods through the difficulties experienced, skills attained through the process, reflective texts presenting course-related suggestions and semi-structured interviews. It was determined that the students experienced some difficulties in the selection of the laboratory approach for the given topic and the design of experiment manuals; they preferred inquiry-based learning laboratory activities as they were believed to be more effective and administration of experiment manuals to peers were believed to be conducive to professional development.Keywords:Laboratory applications in science, laboratory approaches, pre-service science teachers

Styles APA, Harvard, Vancouver, ISO, etc.

Wand, Anne PF, Swapnil Sharma, Lindsay J. Carpenter et Mike Gatsi. « Development of an operational manual for a consultation–liaison psychiatry service ». Australasian Psychiatry 26, n^o 5 (19 février 2018) : 503–7. http://dx.doi.org/10.1177/1039856218758563.

Texte intégral

Résumé :

Objectives: Consultation–liaison psychiatry (CLP) services sit between mental health and the general hospital, and risk being poorly understood by both systems. The aim of this study was to develop an operational manual for a CLP service, which defined functions and governance. Methods: The CLP literature was reviewed with a focus on descriptions of CLP roles, organisational processes, quality measures and service development. The CLP team held service planning meetings and met with members of the mental health and hospital executives. Site visits and collaboration with other CLP services occurred in defining the roles of the CLP service and organisational governance. Results: A CLP operational document was developed, including a description of the service, its functions, staff roles and governance. Procedural information such as the CLP timetable, referral process, triage and assessment, documentation, activity recording, quality assurance and relevant policies were outlined. Conclusions: The development of a dedicated operational manual for CLP clarified the roles, functions and governance of CLP within the general hospital and mental health systems. The development process facilitated the engagement of key clinicians and administrators of these systems, the determination of quality improvement targets and greater transparency and accountability.

Styles APA, Harvard, Vancouver, ISO, etc.

Sugiharto, Andreas, et Ai Rosita. « DESIGN SYSTEM INFORMATION CASHIER WEBSITE BASED SPIRAL METHOD SHOP VINNY KITCHEN MDO ». Jurnal Darma Agung 31, n^o 1 (30 avril 2023) : 1026. http://dx.doi.org/10.46930/ojsuda.v31i1.2930.

Texte intégral

Résumé :

Cashier system in shop business entities Vinny Kitchen Mdo is still using Sales services are still done manually, namely cashiers only use calculations manual with a calculator and data collection of goods is still manual and resulted very ineffective and efficient in doing transaction. Facility And service to cashier expected can given in a manner automatic so that No bother in transactions with customers, and if there is a cashier does not need to provide the same service in a manner manuals. Model implementation system cashier based web possible system used by cashiers and admins to automatically calculate orders for goods in transaction sale. Use system cashier based web This can see chart sales that are entered in the system so that store owners can monitor increases or a decrease in transactions. The method to be used is the Spiral Method that is, a software process model that incorporates the iterative form of the model prototyping aspect control And systematics. Design system information cashier sale product shop vinny kitchen mdo in do transaction, processing data, And Web-based automatic printing of reports when running will occur change system Which before manual be computerized.

Styles APA, Harvard, Vancouver, ISO, etc.

Norhisham, Shuhairy, Amiruddin Ismail, Muhamad Nazri Borhan, Herda Yati Katman, Nor Hazwani Nor Khalid et Nur'atiah Zaini. « A case study on quality of services for bus performance in Putrajaya, Malaysia ». International Journal of Engineering & ; Technology 7, n^o 3.9 (19 juillet 2018) : 100. http://dx.doi.org/10.14419/ijet.v7i3.9.15825.

Texte intégral

Résumé :

In accessing quality bus service in Putrajaya, 6 attributes were chosen as suggested by experts and summary review of four guidelines in bus transit manual from New Zealand, United Kingdom, United State and Australia. Six (6) attributes was identified, namely Services Hours, Load Factor for passenger, Comparison Car and Bus Travel , Frequency of Bus, on-time Performance and Coverage Services Area was conducted to check the quality of services for bus in Putrajaya. As a finding hours of services, passenger load factor and transit auto-motive comparison travel time was good with A and B rating of quality of services. Meanwhile, service coverage area and on time perfor-mance was factor needed to improve immediately. Overall it was found that the bus services in Putrajaya, according to the accessing method by Transit Capacity and Quality of Service Manual (TCQSM), was considered as moderate.

Styles APA, Harvard, Vancouver, ISO, etc.

Swasono, Suluh langgeng. « DESAIN SISTEM INFORMASI PENJUALAN ANEKA JASA BERBASIS E-COMMERCE (Studi Kasus : Ds.Teguhan Kec. Jiwan Kab. Madiun) ». JURNAL PILAR TEKNOLOGI Jurnal Ilmiah Ilmu Ilmu Teknik 7, n^o 1 (7 juin 2022) : 46–56. http://dx.doi.org/10.33319/piltek.v7i1.97.

Texte intégral

Résumé :

Â Abstractâ€” The use of technology during the COVID-19 pandemic is very useful, none other than in service transaction activities.With this technology, it can help service actors and buyers in conducting service transactions. Services in Teguhan Village were previously still classified as manual, In the transaction process which is still classified as manual, the buyer must go to the service center and queue. Based on the results of interviews and observations with service actors and buyers, There are several problems experienced during the Covid-19 pandemic, and the problems experienced include the difficulty of service actors in getting consumers due to the covid-19 pandemic buyers are reluctant to go to the service place because they have to queue In the constraints experienced by the Bersinar UMKM, it can be concluded that in an effort to support the community service business of Teguhan Village,it is necessary media information system in the form of system design. Therefore, the author will design an information system design for offering various services based on E-commerce where service actors can offer a variety of services that offered to consumers and so that consumers can make transactions online to avoid queues.

Styles APA, Harvard, Vancouver, ISO, etc.

Plus de sources

Thèses sur le sujet "Service manual"

Mosoma, Zodwa. « The formulation of the Manual on Family Preservation Services in South Africa and the experiences of social workers regarding the formulation and implementation thereof ». Thesis, University of Pretoria, 2009. http://hdl.handle.net/2263/46178.

Texte intégral

Résumé :

Worldwide, changes in the family have become more evident. Many of the traditional roles that families used to play are now performed by other institutions, such as schools, churches, a variety of welfare agencies and non-governmental organizations. Families in South Africa are no exception, as many South African families are faced with challenges that have a negative impact on their ability to sustain themselves and their members. The previous Minister of Social Development, Doctor Zola Skweyiya, rightly acknowledged that, in order to address the needs of vulnerable groups in our communities effectively, we need a particular focus on the role of the family, both as a developmental and as a supporting institution. In responding to these challenges, the Department of Social Development developed a new Manual on Family Preservation Services (Department of Social Development, 2008b), with the aim of training social service professionals to deliver family preservation services. In order for the programme envisaged by the developers of the Manual to be implemented efficiently, the Norms and Standards Policy on Developmental Social Welfare Services (Department of Social Development, 2007a:52-57) mandates the roll-out of the training and education by all provinces. Thus all social service professionals are mandated to implement family preservation services as stipulated by the Norms and Standards Policy on Developmental Social Welfare Services (Department of Social Development, 2007a) and the Draft National Family Policy (Department of Social Development, 2008a). In her role as one of the trainers on family preservation services who was also responsible for monitoring and evaluating these services in the provinces, the researcher observed the inadequacy and inconsistency of the concept of family preservation services in reporting among social service professionals despite the training and capacity-building carried out by the Department of Social Development. The researcher therefore investigated, first, whether the formulation of the Manual on Family Preservation Services lacks clarity relating to the theoretical framework and operational definition of key concepts which are supposed to assist social service professionals in rendering effective family preservation services. Second, she interviewed 20 social workers regarding their experiences on the formulation and implementation of the Manual. This is a small sample in terms of representing social workers in the country. In total, 37 social workers were originally interviewed, but, because it transpired that they had never attended any training on the Manual for Family Preservation Services, their data were excluded from the empirical study, even though they are implementing these services. The researcher was therefore interested in analysing the formulation of the Manual on Family Preservation Services and also analysed the experiences of social workers regarding the formulation and implementation of the Manual, with the aim of identifying gaps and improving service delivery to families. The researcher reviewed prior literature on systems theory, which is fundamental in addressing family dynamics, the family life cycle and its stages. She also considered literature on family preservation services on four levels of service delivery, the stages of the policy cycle and the overview of the Draft National Family Policy, as well as the Manual of Family Preservation Services. In this study, the researcher adopted an explanatory design, which is a form of mixed methods research. The overall purpose of an explanatory design is to gather qualitative data that help to explain or build upon initial quantitative results from the first phase of the study. In order to collect quantitative data, the researcher used a checklist for a content analysis of the formulation of the Manual on Family Preservation Services. She then conducted semi-structured interviews to collect qualitative data about social workers’ experiences regarding the formulation and implementation of the Manual on Family Preservation Services in eight provinces. The researcher did a pilot test of the semi-structured interview schedule, which helped her to refine two questions that were understood differently by the two social workers who participated in the pilot test. After latent coding, the quantitative data were analysed manually, while the qualitative data were coded according to Creswell’s model for qualitative data analysis. The quantitative empirical results revealed some limitations in the formulation of the Manual on Family Preservation Services. Such limitations include an unclear definition of the concept of family preservation services, the omission of objectives from the Manual, confusion with regard to the theoretical frameworks applied, a lack of clarity on the role of volunteers, the process of providing training and capacity-building to social service professionals, monitoring and evaluation plan. These findings were confirmed by the social workers who were interviewed. They exposed the confusion that exists on the definition of family preservation services, the objectives, the theoretical frameworks, the role of volunteers, high case-loads, which they linked to a shortage of social workers and the fact that resources, training and capacity-building on family preservation services are not prioritized. It was therefore recommended that the issues highlighted above be addressed and be included in a revised Manual, and that relevant material also be provided to social service professionals who need to implement family preservation services.
Thesis (DPhil)--University of Pretoria, 2015.
tm2015
Social Work and Criminology
DPhil
Unrestricted

Styles APA, Harvard, Vancouver, ISO, etc.

Eriksson, Annika, et Anna Ramberg. « Burkarens tillfredställelse med sitt hjälpmedel och service : En jämförelse mellan tre olika län ». Thesis, Örebro University, Department of Health Sciences, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-688.

Texte intégral

Résumé :

Hjälpmedel är ofta en förutsättning för att personer med funktionshinder ska klara av sina

olika dagliga aktiviteter.Syftet med uppsatsen är att genomföra en jämförelse mellan Örebro län, Västmanland och Södermanland hur tillfredsställda brukarna är med sitt hjälpmedel och service.Resultatet visar

att majoriteten av brukare i de tre olika länen är tillfredställda med sitt hjälpmedel och service.

Det högsta medelvärdet visar att brukare i Örebro län var mest tillfredställda med variabeln

effektivitet och varaktighet, brukare i Västmanland var även de mest tillfredställda med

varaktighet. I Södermanland visade sig att brukare var mest tillfredsställda med variabeln

användbarhet.

Styles APA, Harvard, Vancouver, ISO, etc.

Hsieh, Ping-Ju. « Administration Service for the Tourist Information System (TIP) ». The University of Waikato, 2008. http://hdl.handle.net/10289/2478.

Texte intégral

Résumé :

The modern day tourists do not want to deal with the hassle of using a large number of travel guides and paper maps while travelling. They would prefer to be able to access required information via their mobile phones or Personal Digital Assistants (PDAs). We realise that the delivered information may be originally available in numerous information formats. To support the administrator of the tourist guides the programme is required to help sorting information from these different sources and to help inserting them into a system. Our goal with this project is to develop a software support for processing information import via a graphical user interface, to support the administrator in identifying and extracting the appropriate sight information from various resources. The interface also helps in transferring and storing the structured and unstructured data into the TIP database.

Styles APA, Harvard, Vancouver, ISO, etc.

Yáñez, del Valle José Maximiliano. « Manual annotation & ; text mining in a marketing service logic approach -ARC Framework-LATAM airlines case study research ». Tesis, Universidad de Chile, 2014. http://www.repositorio.uchile.cl/handle/2250/117535.

Texte intégral

Résumé :

Tesis para optar al grado de Magíster en Marketing
El presente documento se basa en la aplicación de una nueva metodología, justificada dentro del marco teórico de Service Analytics y ARC. Esta metodología, consta de tres etapas: En primer lugar, un proceso de Anotación Manual, para analizar feedback escrito no estructurado de clientes. En segundo lugar un mapeo del proceso de servicios visto de la perspectiva de los clientes. Y finalmente, la construcción de un artefacto de Text Mining basado en los dos procesos anteriormente concretados, buscando automatizar el análisis de grandes masas de texto, proveniente de altas cantidades de comentarios de retroalimentación recibida de los clientes. En este documento, se trabaja esta metodología, aplicándola por primera vez en el idioma español, y en un dominio de servicios diferente a su predecesora original. Los objetivos de este trabajo, por tanto se pueden dividir en Impacto Académico e Impacto Organizacional, donde los primeros corresponden a realizar los ajustes pertinentes a las herramientas y definiciones actualmente existentes. Demostrando su capacidad de adaptación libre de dominio e idioma, entregando robustez y validación a la metodología. Los segundos corresponden a las aplicaciones prácticas de la metodología en base a la información provista por la organización involucrada. Generando un método eficiente y adaptado a sus operaciones de análisis de feedback de clientes, un boceto del servicio visto desde la perspectiva de sus clientes y finalmente un prototipo de artefacto de minería de texto. Todo esto, con la capacidad de construir sobre los mismos, herramientas y outputs de mayor complejidad y elaboración a futuro, lo cual sumado a los pocos casos de estudios existentes hasta el momento y la novedad de la metodología (iniciada el 2013 y con publicaciones recientes en 2014), les puede entregar una ventaja competitiva en la gestión del feedback de sus clientes respecto a otras organizaciones de la industria y mundo empresarial en general. La metodología utilizada para la investigación corresponde al Caso de Estudio, que en esta oportunidad contó con información provista por el Grupo LATAM Airlines, y su área de Contact Center; Junto al procedimiento de 5 Fases Iterativas de Takeda (Takeda, Veerkamp, & Yoshikawa, 1990). Los resultados logrados, considerando las limitaciones del estudio, se dividen por tanto en las tres fases del trabajo. En primer lugar, la conclusión clave de que es posible adaptar la metodología a otro idioma y dominio de servicios. Junto a esto, la entrega de un instructivo de anotación manual en español, una planilla propuesta para realizar en forma eficiente el procedimiento, y un set de observaciones relevantes para la metodología, como por ejemplo, la forma de tratar casos de Elementos Genéricos. En segundo lugar, el output del mapeo de servicios de la organización, con sus 4 grandes procesos de servicios y todos sus elementos pertenecientes al marco ARC. Por último, el primer prototipo del artefacto de Text Mining, lo cual puede ser el principio de una construcción avanzada por parte de la empresa.

Styles APA, Harvard, Vancouver, ISO, etc.

Dickerson, Jerry L. « A teaching and resource manual on stress management for evangelical chaplains serving with the United States Naval Service ». Theological Research Exchange Network (TREN) Access this title online, 1991. http://www.tren.com.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Villarin, Fredilyn. « Decreasing the Load on Manual Service Support by Improving the Confirmation Process in a Web-based Issue Reporting System ». Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-301181.

Texte intégral

Résumé :

There is currently a digital revolution in the real estate industry. Property technology, or PropTech is seeing new startups emerge in a rapid rate. The management of real estate assets is an area that PropTech is currently digitalizing, and part of it is facilitating tenant communication and property maintenance. This includes the digitalization of the existing process of issue reporting for tenants and the subsequent delegation of property caretakers to issues. A part of successfully digitalizing the issue reporting process is decreasing the amount of phone calls and email to the service reception, and instead diverting traffic to the web-based issue reporting service. A startup providing such services has identified that a considerable amount of communication to the service reception is concerning ongoing issue reports. This was recognized even with issues that were reported digitally, tenants make follow- up correspondence about an issue they have reported. An exploratory research study was therefore conducted to discover why and when tenants inquire about an ongoing issue, and to determine in what ways a confirmation process of a web- based issue reporting service can be developed, such that it appeases tenants’ concerns about their ongoing issue report. The results of the study show that tenants make a follow-up inquiry about their issues when the following factors are not met: expectation, transparency in communication, and assurance. These same factors should be considered in designing a confirmation process. A web-based issue reporting service should have a confirmation process that meets the tenant’s expectations on how their issues should be addressed, allow property managers to be transparent to their tenants in order to frame said expectations, and provide adequate assurance to the tenants that their issue report has been received by a service representative.
Det finns för närvarande en digital revolution inom fastighetsbranschen. Fastighetsteknologi, eller PropTech ser nya startups växa i snabb takt. Förvaltningen av fastighetstillgångar är ett område som PropTech för närvarande digitaliserar, och en del av det underlättar hyresgästkommunikation och fastighetsunderhåll. Detta inkluderar digitaliseringen av den befintliga processen för rapportering av problem för hyresgäster och den efterföljande delegeringen av arbetsorder till fastighetsskötare. En del av att framgångsrikt digitalisera felanmälningsprocessen är att minska antalet telefonsamtal och e-post till servicemottagningen, och istället att omdirigera trafik till den webbaserade felanmälningstjänst. En startup som tillhandahåller sådana tjänster har identifierat att en betydande mängd kommunikation till servicemottagningen gäller pågående rapporter. Detta erkändes även med felanmälan som rapporterades digitalt, hyresgästerna följer upp korrespondens om ett problem de har rapporterat. En undersökande forskningsstudie genomfördes därför för att upptäcka varför och när hyresgäster frågar om en pågående fråga, och för att avgöra på vilket sätt en bekräftelseprocess för en webbaserad problemrapporteringstjänst kan utvecklas, så att den lugnar hyresgästens oro över deras pågående utgivningsrapport. Resultaten av studien visar att hyresgäster gör en uppföljningsfråga om sina felanmälan när följande faktorer inte är uppfyllda: förväntningar, öppenhet i kommunikation och försäkran. Samma faktorer bör beaktas vid utformningen av en bekräftelseprocess. En webbaserad problemrapporteringstjänst bör ha en bekräftelseprocess som uppfyller hyresgästens förväntningar på hur deras frågor ska hanteras, tillåta fastighetsförvaltare att vara transparenta för sina hyresgäster för att inrama förväntningarna och försäkra hyresgästerna att deras fråga rapporten har tagits emot av en servicerepresentant.

Styles APA, Harvard, Vancouver, ISO, etc.

Silva, Claudiane Aparecida da. « Implantação de gestão da qualidade em uma agência transfusional utilizando benchmarking ». Universidade de São Paulo, 2018. http://www.teses.usp.br/teses/disponiveis/17/17155/tde-20072018-102639/.

Texte intégral

Résumé :

Em serviços na área da saúde, é fundamental atingir segurança e obter produtos e serviços com qualidade, o que requer padronização de processos e estabelecimento de normas e condutas. Serviços de hemoterapia necessitam garantir que seus procedimentos ocorram sob condições controladas, para assegurar a qualidade dos produtos e serviços prestados aos doadores e pacientes. Diante da reconhecida importância da Gestão da Qualidade (GQ) na prática hemoterápica, este trabalho visou promover e descrever as mudanças advindas da implantação da Gestão da Qualidade, na Agência Transfusional do Hospital Universitário Júlio Müller (ATHUJM), de Cuiabá-MT. Trata-se de uma pesquisa aplicada, do tipo pesquisa-ação de natureza quali-quantitativa, com abordagem intervencionista. Foram analisados os documentos elaborados, as ações implementadas e os benefícios alcançados. O trabalho foi realizado através de um benchmarking entre o Hemocentro de Ribeirão Preto (Hemocentro-RP) e o HUJM, visando à implantação da GQ na AT-HUJM. Benchmarking pode ser definido como um processo contínuo e sistemático de avaliação de produtos, serviços e metodologias de organização do trabalho que, pela comparação de desempenhos, visa identificar oportunidades de melhoria. Ações internas são comparadas e modificadas em face de padrões externos, sendo esta uma forma eficaz de se definir metas e motivar as equipes de trabalho. Os resultados demonstraram que a implantação da GQ na AT-HUJM, gerou resultados positivos, como a revisão e a criação de documentos da qualidade e a implantação de ações que contribuíram para a padronização dos processos. Isto melhorou a imagem da AT perante a direção do HUJM, tornando-a um exemplo para os demais setores. Também como produto deste estudo, foi elaborado um manual de boas práticas que sugere requisitos para o funcionamento operacional de uma AT. Por considerar as características do serviço e a legislação vigente, o manual poderá ser uma ferramenta importante tanto na organização como na gestão das agências transfusionais no Brasil.
In health services, it is fundamental to achieve safety and obtain products and services with quality, which requires standardization of processes and establishment of standards and conduct. Hemotherapy services need to ensure that procedures take place under controlled conditions to ensure the quality of products and services provided to donors and patients. In view of the acknowledged importance of Quality Management (QM) in hemotherapy practice, this work aimed to promote and describe the changes arising from the implementation of Quality Management in the Transfusion Agency of the University Hospital Júlio Müller (TA-HUJM) from Cuiabá- MT. It is an applied research, of type research-action of quali-quantitative nature, with interventionist approach. We analyzed the documents elaborated, the actions implemented and the benefits achieved. The work was carried out through a benchmarking between the Hemocenter of Ribeirão Preto and the HUJM, aiming at the implementation of QM at TA-HUJM. Benchmarking can be defined as a continuous and systematic process of evaluation of products, services and methodologies of work organization that, by comparing performance, aims to identify opportunities for improvement. internal actions are compared and modified in the face of external standards, which is an effective way to set goals and motivate work teams. The results demonstrated that the implantation of the GQ in the AT-HUJM, generated positive results, such as the revision and creation of quality documents and the implementation of actions that contributed to the standardization of processes. This improved the image of the TA before the direction of the HUJM, making it an example for the other sectors. Also as a product of this study, a manual was developed that suggests requirements for the operational functioning of a TA. Considering the characteristics of the service and the current legislation, the manual can be an important tool both in the organization and in the management of transfusion agencies in Brazil.

Styles APA, Harvard, Vancouver, ISO, etc.

Johnston, Nathan R. « Development of a Bicycle Level of Service Methodology for Two-Way Stop-Controlled (TWSC) Intersections ». DigitalCommons@CalPoly, 2014. https://digitalcommons.calpoly.edu/theses/1168.

Texte intégral

Résumé :

This thesis fills a missing piece in research on multimodal performance measures for traffic on streets and highways. The Highway Capacity Manual (HCM) published by the Transportation Research Board (TRB) provides Level of Service (LOS) methodologies which enable engineers and planners to evaluate the overall performance of roadways and highways based on the physical characteristics of facilities. This allows for the evaluation of those facilities and offers a means for recognizing issues and planning, designing, implementing, and ultimately assessing improvements. Originally, level of service was developed for automotive traffic only, but with recent developments as part of the complete streets movement, the performance of infrastructure for alternative transportation modes have also started being assessed in this fashion. There are methodologies in HCM 2010 for bicycle traffic at signalized intersections, all-way stop-controlled intersections, roadway and highway segments, but as of yet, no bicycle level of service methodology exists for two-way stop-controlled intersections. This work attempts to fill this gap. The methodology utilized for this report includes video collection of sample two-way stop-controlled intersections throughout California, collection of survey responses from viewers of video, and linear regression of collected survey responses with physical attributes of each sample intersection as the explanatory variables. Data was analyzed from both combined and individual street movements to determine the final equation set. The final methodology involves two separate procedures for major and minor streets at TWSC intersections. Final factors deemed significant in bicycle level of service analysis include sight distances, speed limits, presence of bus stops, presence and type of bicycle infrastructure, street widths and types of lanes present, pavement quality, and traffic flows.

Styles APA, Harvard, Vancouver, ISO, etc.

Ward, Gary Ray. « Training the trainer : A manual for Kaiser Permanente educators who teach employees to use computer systems ». CSUSB ScholarWorks, 1991. https://scholarworks.lib.csusb.edu/etd-project/758.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Payne, Karl I. « Christianity is not a spectator sport a manual on ministry to help prepare and equip men and women for active Christian service / ». Theological Research Exchange Network (TREN), 1996. http://www.tren.com.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Plus de sources

Livres sur le sujet "Service manual"

Hutton, Samuel Ward. Minister's service manual. Grand Rapids, Mich : Baker Books, 2003.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Corporation, Intertec Publishing, dir. Snowthrower service manual. 2^e éd. Overland Park, KS : Intertec Pub. Corp., 1986.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Ltd, Suzuki Motor Co. Vitara service manual. (s.l.) : Suzuki Motor Co.Ltd, 1988.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Section, Great Britain Fire Service Inspectorate Publications. Fire service manual. London : TSO, 2003.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Middleton, Robert Gordon. Television service manual. 5^e éd. New York : Macmillan, 1986.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Norweb. Customer service manual. [Manchester] : Norweb, 1989.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Intertec Publishing Corporation. Abos Marine Publications Division., dir. Bicycle : Service manual. 2^e éd. Overland Park, Kan : Intertec Pub. Corp., 1985.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Great Britain. Fire and Emergency Planning Directorate. Fire Service manual. London : Stationery Office, 2000.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Corporation, Intertec Publishing, dir. Snowmobile service manual. Overland Park, KS : Intertec Pub. Corp., 1991.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Overeaters, Anonymous Inc (U S. ). PUBLIC INFORMATION SERVICE MANUAL. Rio Rancho, New Mexico : OVEREATERS ANONYMOUS, 2007.

Trouver le texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Plus de sources

Chapitres de livres sur le sujet "Service manual"

Bång, Karl-L., Torsten Bergh, Nick Marler et Sukawan Mertasudira. « Indonesian Highway Capacity Manual ». Dans Highway Capacity and Level of Service, 35–40. London : Routledge, 2021. http://dx.doi.org/10.1201/9780203751916-3.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Lee, Robert B. « Development of Korean Highway Capacity Manual ». Dans Highway Capacity and Level of Service, 233–38. London : Routledge, 2021. http://dx.doi.org/10.1201/9780203751916-24.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Ahmad, Latief, Raihana Habib Kanth, Sabah Parvaze et Syed Sheraz Mahdi. « Agro Meteorological Advisory Service ». Dans Experimental Agrometeorology : A Practical Manual, 123–25. Cham : Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-69185-5_17.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Spillner, Josef, Ronny Kursawe et Alexander Schill. « Experience Report on Real-World Manual Service Modeling in USDL ». Dans Handbook of Service Description, 487–501. Boston, MA : Springer US, 2012. http://dx.doi.org/10.1007/978-1-4614-1864-1_19.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Stansfield, Catherine. « Maintaining an IBD Nurse Service ». Dans Inflammatory Bowel Disease Nursing Manual, 463–73. Cham : Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-75022-4_49.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Matera-Witkiewicz, Agnieszka, Joanna Gleńska-Olender, Izabela Uhrynowska-Tyszkiewicz, Małgorzata Witoń, Karolina Zagórska, Katarzyna Ferdyn, Michał Laskowski et al. « Deviations, Nonconforming Product/Data or Service ». Dans Manual of Biobank Quality Management, 111–16. Cham : Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-12559-1_11.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Oades, Lindsay, Frank P. Deane et Julie Anderson. « Peer Support in a Mental Health Service Context ». Dans Manual of Psychosocial Rehabilitation, 183–93. West Sussex, UK : John Wiley & Sons, Ltd.,, 2013. http://dx.doi.org/10.1002/9781118702703.ch14.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Essomba, Terence, et Zi-Wei Zhao. « Static Balancing of a 5-DoF Mechanism with Manual Reconfiguration Feature ». Dans Advances in Service and Industrial Robotics, 103–11. Cham : Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-48989-2_12.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Vitasek, Kate, Jacqui Crawford, Jeanette Nyden et Katherine Kawamoto. « Rule #4 : Optimize Pricing Model Incentives for Cost/Service Trade-Offs ». Dans The Vested Outsourcing Manual, 139–215. New York : Palgrave Macmillan US, 2011. http://dx.doi.org/10.1007/978-1-137-51246-8_7.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Shi, Chuang, et Na Wei. « Satellite Navigation for Digital Earth ». Dans Manual of Digital Earth, 125–60. Singapore : Springer Singapore, 2019. http://dx.doi.org/10.1007/978-981-32-9915-3_4.

Texte intégral

Résumé :

Abstract Global navigation satellite systems (GNSSs) have been widely used in navigation, positioning, and timing. China’s BeiDou Navigation Satellite System (BDS) would reach full operational capability with 24 Medium Earth Orbit (MEO), 3 Geosynchronous Equatorial Orbit (GEO) and 3 Inclined Geosynchronous Satellite Orbit (IGSO) satellites by 2020 and would be an important technology for the construction of Digital Earth. This chapter overviews the system structure, signals and service performance of BDS, Global Positioning System (GPS), Navigatsionnaya Sputnikovaya Sistema (GLONASS) and Galileo Navigation Satellite System (Galileo) system. Using a single GNSS, positions with an error of ~ 10 m can be obtained. To enhance the positioning accuracy, various differential techniques have been developed, and GNSS augmentation systems have been established. The typical augmentation systems, e.g., the Wide Area Augmentation System (WAAS), the European Geostationary Navigation Overlay Service (EGNOS), the global differential GPS (GDGPS) system, are introduced in detail. The applications of GNSS technology and augmentation systems for space-time geodetic datum, high-precision positioning and location-based services (LBS) are summarized, providing a reference for GNSS engineers and users.

Styles APA, Harvard, Vancouver, ISO, etc.

Actes de conférences sur le sujet "Service manual"

Nelson, Bruce C., et Wayne P. Adams. « An Evaluation of Service and Repair Manual Design ». Dans 1988 SAE International Off-Highway and Powerplant Congress and Exposition. 400 Commonwealth Drive, Warrendale, PA, United States : SAE International, 1988. http://dx.doi.org/10.4271/881329.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Schneider, Matthias, David Albert Breunig, Benjamin Gotz et Abdul Kader Khalil. « Cloud-managed Service Deployment for Manual Assembly Workstations ». Dans 2020 25th IEEE International Conference on Emerging Technologies and Factory Automation (ETFA). IEEE, 2020. http://dx.doi.org/10.1109/etfa46521.2020.9212148.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Chen, Fen, Maosheng Lai et Zhining Ye. « User Study : Introduce Manual Behavior into Video Classification ». Dans 2010 International Conference on Management and Service Science (MASS 2010). IEEE, 2010. http://dx.doi.org/10.1109/icmss.2010.5578383.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Hanschke, Vanessa, Areti Manataki, Cristina Adriana Alexandru, Petros Papapanagiotou, Carolyn Deighan, Louise Taylor et Dave Robertson. « Designing a Social Machine for the Heart Manual Service ». Dans 10th International Conference on Health Informatics. SCITEPRESS - Science and Technology Publications, 2017. http://dx.doi.org/10.5220/0006249004350440.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Shi, Gouwei, Yongtian Wang, Yue Liu, Xiaochao Guo, Mingzhao Sun et Duanqin Xiong. « Human-centered augmented reality manual arc welding active safety design ». Dans 2011 International Conference on Computer Science and Service System (CSSS). IEEE, 2011. http://dx.doi.org/10.1109/csss.2011.5974820.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Li, Yi-Chun, Steven A. Lavender, Raghu N. Natarajan, Gunna B. J. Andersson et Farid M. L. Amirouche. « Dynamic Analysis of 3D Whole-Body Models in Asymmetric Lifting Tasks ». Dans ASME 1997 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 1997. http://dx.doi.org/10.1115/imece1997-0316.

Texte intégral

Résumé :

Abstract Lifting materials and objects manually or so-called Manual Materials Handling (MMH) is a frequently and physically demanding activity in many industrial and service settings (building construction, mechanical repair of equipment, baggage and package handling, patient handling, fire fighting, etc.). Manual lifting is also the primary cause of overexertion injuries.1

Styles APA, Harvard, Vancouver, ISO, etc.

Zhu, Jie, Jian Guo et Li Zhou. « Research on Model and Efficiency of Manual Order Picking Service System ». Dans 2010 International Conference on Logistics Engineering and Intelligent Transportation Systems (LEITS). IEEE, 2010. http://dx.doi.org/10.1109/leits.2010.5664975.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Laverdiere, Marc-Andre, Bernhard J. Berger et Ettore Merloz. « Taint analysis of manual service compositions using Cross-Application Call Graphs ». Dans 2015 IEEE 22nd International Conference on Software Analysis, Evolution and Reengineering (SANER). IEEE, 2015. http://dx.doi.org/10.1109/saner.2015.7081882.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Kimoto, Masahiro. « Impact of Manual Service Disconnect in an Automotive Traction Battery System (RESS) ». Dans WCX™ 17 : SAE World Congress Experience. 400 Commonwealth Drive, Warrendale, PA, United States : SAE International, 2017. http://dx.doi.org/10.4271/2017-01-1195.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Guo, Jian, Li Zhou et Jie Zhu. « Analysis of Random-Storage S-type Manual Order Picking Stochastic Service System Efficiency ». Dans 2010 International Conference on Logistics Engineering and Intelligent Transportation Systems (LEITS). IEEE, 2010. http://dx.doi.org/10.1109/leits.2010.5664976.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Rapports d'organisations sur le sujet "Service manual"

Pena, Robert G. USAFETAC Online Climatology : Dial-In Service Users Manual. Fort Belvoir, VA : Defense Technical Information Center, février 1994. http://dx.doi.org/10.21236/ada280923.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Cevallos, Fabian. Training Manual for Transit Service Planning and Scheduling. Tampa, FL : University of South Florida, février 2015. http://dx.doi.org/10.5038/cutr-nctr-rr-2015-11.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Rope, R. C., et R. P. Breckenridge. US Fish and Wildlife Service lands biomonitoring operations manual. Office of Scientific and Technical Information (OSTI), août 1993. http://dx.doi.org/10.2172/489925.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Jaske et Hart. L52047 PRCI Pipeline Repair Manual 6th Edition. Chantilly, Virginia : Pipeline Research Council International, Inc. (PRCI), août 2006. http://dx.doi.org/10.55274/r0010249.

Texte intégral

Résumé :

Note the PRCI Pipeline Repair Manual 2021 Edition is now available and supersedes this edition. The 2021 Edition is available here. Technology advancements in materials, techniques, new products, procedures, etc. offer pipeline companies the opportunity to extend the safe life of assets in place. A comprehensive Pipeline Repair Manual is needed to address these new advances, provide engineering guidance to choose appropriate repair techniques for specific defects in pipelines. This new updated Pipeline Repair Manual provides guidance to pipeline operators as they: (1) choose appropriate repair techniques for specific defects in in-service pipelines; (2) develop or enhance their own procedures and/or manuals for pipeline repairs; (3) or train or qualify maintenance personnel. The manual presents a catalog of known pipeline repair techniques, and discusses the various types of pipeline defects that lend themselves to being repaired while in-service. A matrix is provided to match defects in need of repair with appropriate repair methods. In addition defect assessment methods are presented as are safety considerations related to making in-service repairs. The manual is divided into the following major sections: (1) Response to the discovery of an anomaly or defect - this section presents safety issues and defines critical information that is required to make an appropriate repair response. (2) Pipeline repair methods - this section describes the known methods of repairing in-service pipelines. (3) Appropriate repairs for various types of defects - this section matches the types of defects that are likely to be encountered in in-service pipelines with appropriate repair methods. (4) Repair methods in Europe - this section was added after a review of the draft by a committee of pipeline repair specialists from several European pipeline operators who are members of the Group Europeene de Recherches Gazieres (GERG). It contains suggestions made by the committee to enhance the substance of this manual and to inform readers concerning European practices. (5) Guidelines for repair procedures - this section presents a model procedure, which a pipeline operator may use to create, enhance, or evaluate repair procedures. This document was formerly known as 'Updated Pipeline Repair Manual Revision 6'

Styles APA, Harvard, Vancouver, ISO, etc.

Larson, Kurt, et Jeffrey G. Kirby. Self-Help Service Center Management System User's Manual : Version 2.5. Fort Belvoir, VA : Defense Technical Information Center, mai 1994. http://dx.doi.org/10.21236/ada280962.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Sweeney, Michael. Tri-Service Thermal Radiation Test Facility Xenon Flashlamp Operators Manual. Fort Belvoir, VA : Defense Technical Information Center, juin 1997. http://dx.doi.org/10.21236/ada327910.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Levine, Judah, Michael A. Lombardi, Lisa M. Nelson et Victor S. Zhang. Technical reference manual for NIST automated computer time service (ACTS). Gaithersburg, MD : National Institute of Standards and Technology, 2001. http://dx.doi.org/10.6028/nist.ir.6611.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Udotova, O. A., et G. S. Drapkina. Interactive training manual «Occupational health and safety in the service». Ailamazyan Program Systems Institute of Russian Academy of Sciences, juin 2024. http://dx.doi.org/10.12731/ofernio.2024.25335.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Gianotto, D. F., R. C. Rope, M. Mondecar, R. P. Breckenridge, G. B. Wiersma, C. S. Staley, R. S. Moser, R. Sherwood et K. W. Brown. US Fish and Wildlife Service biomonitoring operations manual, Appendices A--K. Office of Scientific and Technical Information (OSTI), avril 1993. http://dx.doi.org/10.2172/489945.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Domich, Paul D., Richard H. F. Jackson et Marjorie A. McClain. The Internal Revenue Service Post-of-Duty location modeling system - user's manual. Gaithersburg, MD : National Bureau of Standards, 1987. http://dx.doi.org/10.6028/nbs.ir.86-3471.

Texte intégral

Styles APA, Harvard, Vancouver, ISO, etc.

Nous offrons des réductions sur tous les plans premium pour les auteurs dont les œuvres sont incluses dans des sélections littéraires thématiques. Contactez-nous pour obtenir un code promo unique!