Littérature scientifique sur le sujet « Organizational capabilities, digital analytics, data-rich environments »

Abstract We live today in a world irreversibly and comprehensively impacted by the digital economy, either by its ability to transform traditional markets into digital ones or by creating new ones altogether. In such a digitized environment, agility, speed, adaptability and innovation through disruption are key attributes for organizations to maximize, in order to enable their workforce to be effective and efficient and achieve the organizational goals. The paper aims to outline that organizations have, as part of their digital transformation journey, opportunities to embrace the benefits that the new tools of the digital economy, such as cloud, mobility and big data analytics bring. The most immediate advantage of such a change is the ability to reduce the total IT spend, making the organization more frugal and allowing resources to be diverted into other ( potentially revenue generating ) parts of the business. As a method of proving that, we’ve taken several case study examples of enterprises both achieving savings by implementing new tools into their business. However, businesses often do not settle just for that but instead use part of the newly freed up resources to enhance their digital environments. Digital tools enable teams to work easily together and allow the workforce to access any and all of the organization’s resources from anywhere and at any time they wish. This “consumerized” demand model, where IT service is customized every step of the way is what lead enterprises to change their internal IT work frame and thus migrate from the legacy “one size fits all “ model, to the new, flexible, scalable and customizable model, through the usage of new capabilities like Cloud, Big Data, Analytics, Internet of Things (IoT), Mobility.

Purpose The purpose of this paper is to first bring to light the essential digital strategies to study organizations. Second, how businesses can improve their strategic capabilities by using the information gathered from internet sources or networks. Third, this study investigates how employees in an organization tend to engage in positive and/or negative gossip and how gossips affect coworker-rated informal influence in organization and supervisor-rated performance. Social network analysis is used to find the underlying relationships between gossips, coworker-rated influence and supervisor-rated performance. Design/methodology/approach This research paper is divided into two parts. The first study based on profound synthesis of literature. Major digital sources to study organizations are identified. The strategies requirement for each channel is identified. Suggestions are given to managers to improve strategic decision-making based on big data. The second study is a cross-sectional study where questionnaires (survey) are used to elicit data. Social network analysis is used to analyze the data using ucinet 6 software. Findings The findings of the study pinpoint the skills required to analyze large data, available in organizations. The second study finds out that close friends are more engaged in gossips than coworkers who have only working relationships. The friends having high structural embeddedness are more likely to be involved in negative gossips. Coworker perceives those employees who are engaged in negative gossips as having high informal influence. However, there is negative relationship between negative gossips and supervisor-rated influence. Research limitations/implications The research study is cross-sectional in design; however, longitudinal design can be used to gain more insights about negative gossips and their effects. Second, a very small sample is used in this study. Practical implications This study can be used to understand informal communication network in the organization. Managers can use this channel to pass information quickly, as informal channels are faster than formal communication channels. This research can be used to understand the underling relationships between the coworkers in organizations Originality/value This paper provides guidelines to organizational life and information on how the informal networks within organization can be studied.

Online environments can cultivate what have been referred to as 21st century skills and capabilities, as youth contribute, pursue, share, and interact around work and ideas. Such environments also hold great potential for addressing digital divides related to the development of such skills by connecting youth in areas with fewer resources and opportunities to social and material supports for learning. However, even with increasing attention to the importance of 21st century skills, there is still relatively little known about how to measure these sorts of competencies effectively. In this paper, we offer an exploratory approach for interpreting student user trace log data to reveal opportunities for creative production, self-directed learning, and social learning online. Our approach engages social learning analytics to code actions according to relationships between users and engages in self-report and ethnographic methods to supplement initial results. We share our methods; provide rich description of the unique learning environment; present results of logged opportunities for creative production, self-directed learning, and social learning across the sixth grade cohort; and explore these results through the lens of individual learners, including cohort self-reports of identity, interest, and perceptions, and qualitative case studies of two students.

Disruption in the global media and publishing industry is prevalent due to digitalization and new business models. The Scandinavian media market have already for a decade experienced disruptive technology and digital changes. The old highly profitable two-sided business model of both selling newspapers and adds has evaporated. Remaining is a freemium or even worse – a free content and a small margin from selling online advertisements. To compensate for revenue reduction the media organizations digitalize, and consequently have made a lot of media workers redundant. To create competitive advantage in this digital landscape, the players in the media industry needs to utilize big data analytics to make better decisions and to learn. It requires media organizations to gather, process, and act on a lot of information by combining digital multisided platforms. To know customer preferences and behavior there is a strong need to analyze, learn and explore rich information sources. They also need to be better at knowledge management to transform insight from data to organizational changes. To date there is limited empirical research detailing this learning process involving big data analytics and knowledge management. We offer insight from a case study of one of Norway’s larger publishing houses, with ownership in several newspapers and online media platforms. The case study was conducted during 2021 and is based on 10 different interviews with newspaper editors, journalists, commercial managers, and business analysts. Learning is an essential part of developing dynamic capabilities and this study is built on frameworks developed on knowledge development by applying the 4Iorganizational learning framework as an analytical lens. Our findings reveal important triggers and barriers for use of digital analytical tools and organizational learning processes. Especially intuiting, by providing more granularity to this dimension of the 4I framework corresponding better to the contemporary digitalized organizational reality. From this in-depth study of big data we gain insight into organizational learning from the intuition process. What triggers information retrieval can be categorized in three different areas: Strategic, Development and Cooperative aspects. In terms of strategic, availability of analytical tools is a crucial factor for a data-driven publishing business. From a development perspective, hypothesis-testing, developing new business models and new services is the core of big data analytics. The last dimension identified is cooperation as it is easier to find a common ground and direction for the organization. Big data analytics creates a coordination element in the organization. Although big data is a frequent business concept, relatively few articles address the challenges of using business analytical tools for understanding how organizations convert knowledge and learn and from big data.

Digital transformation refers to the unprecedented disruptions in society, industry, and organizations stimulated by advances in digital technologies such as artificial intelligence, big data analytics, cloud computing, and the Internet of Things (IoT). Presently, there is a lack of studies to map digital transformation in the environmental sustainability domain. This paper identifies the disruptions driven by digital transformation in the environmental sustainability domain through a systematic literature review. The results present a framework that outlines the transformations in four key areas: pollution control, waste management, sustainable production, and urban sustainability. The transformations in each key area are divided into further sub-categories. This study proposes an agenda for future research in terms of organizational capabilities, performance, and digital transformation strategy regarding environmental sustainability.

The purpose of the research is to reveal the phenomenon of “digital crisis” in the context of the development of the digital economy, to identify its impact and consequences for the innovative activity of the enterprise. Commitment to the development of the digital economy suggests that the gathering and processing of the increasing volume of digital data will increase the effectiveness of various types of economic activities. However, throughout the scientific and technological progress, the amount of accumulated information has increased at a pace ahead of the intellectual and computational capabilities of the society to process them. Statistical studies show the accumulated contradiction between the growing level of digitalization of Russian society and the stagnation of innovative activity of Russian enterprises.Materials and methods of research include the study of the ITindustry as a provider of resources for the development of innovations in the digital society. The analytical reports of consulting ITcompanies (IDC, McKinsey), the results of studies of the accumulated experience of its implementation in the activities of enterprises, the official statistics made up the factual basis of the research. The methodological basis of the study includes approaches to assessing the effectiveness of access to digital data, assessing the effectiveness of their use for solving economic problems.The results of research show the presence of the digital crisis, which is expressed in the inability of the IT-infrastructure to provide enterprises with effective access to digital data in the course of their innovation. At the same time, the volume of digital data is growing exponentially with the spread of the Internet of things and the increasing frequency of citizens’ interactions with digital services and platforms. The digital crisis makes it impossible for enterprises to extract knowledge from the data stream to develop innovation.Conclusion. While Russian enterprises are experiencing the impact of the digital crisis, which makes it difficult to develop innovations using a combination of IT and digital data, the Russian and global market is filled with foreign digital goods and services. The achievements of digitalization of Russian society become the basis for the development and dissemination of foreign innovations. Overcoming the digital crisis depends on factors either the external and internal environment of enterprises. The competence of the enterprise itself is the improvement of its organizational structure, business model and human resources. The external environment should create favorable conditions for enterprises’ access to innovation resources.

The COVID-19 pandemic has had two main consequences for the organization of treatment in primary healthcare: restricted patients’ access to medical facilities and limited social mobility. In turn, these consequences pose a great challenge for patients and healthcare providers, i.e., the limited personal contact with medical professionals. This can be eased by new digital technology. While providing solutions to many problems, this technology poses several organizational challenges for healthcare system participants. As the current global situation and the outbreak of the humanitarian crisis in Europe show, these and other likely emergencies amplify the need to learn the lessons and prepare organizations for exceptional rapid changes. Therefore, a question arises of whether organizations are ready to use modern e-health solutions in the context of a rapidly and radically changing situation, and how this readiness can be verified. The aim of this article is to clarify the organizational e-heath readiness concept of Polish primary healthcare units. This study employs the triangulation of analytical methods, as it uses: (i) a literature review of e-health readiness assessment, (ii) primary data obtained with a survey (random sampling of 371 managers of PHC facilities across Poland) and (iii) the Partial Least Squares Structural Equation Modeling (PLS-SEM) method, employed to estimate the structural model. The evaluation of the model revealed that its concept was adequate for more mature entities that focus on the patient- and employee-oriented purpose of digitization, and on assuring excellent experience derived from a consistent care process. In the context of patients’ restricted access to medical facilities and limited social mobility, a simpler version of the research model assesses the readiness more adequately. Finally, the study increases the knowledge base of assets (resources and capabilities), which will help healthcare systems better understand the challenges surrounding the adoption and scaling of e-health technologies.

In the new issue, our scientific journal offers you nine scientific articles. As always, we try to offer a wide variety of topics and areas and follow current trends in the history of science and technology. The issue of the journal opens with an article dedicated to the formation and development of natural history museology in Europe in the 15th–19th centuries. The development of scientific knowledge at that time affects the idea of the world order and the place of man in it, and the combination of knowledge with practical experience leads to the birth of true science. It is shown that one of the most important components of the development of natural sciences, in particular biological sciences, was the collection of naturalia (i.e. objects of natural origin), the rapid surge of interest in which contributed to the Great Geographical Discoveries. In chronological order, the further historical development of museum work from private collections in Italy to the formation of a prototype of a genuine museum, which performs the main museum functions such as amassment, storage and demonstration of collections, is considered. The article by Leonid Griffen and co-authors considers the object and subject of the history of science and technology, its place in the system of sciences. Today, more and more people are turning to the factors that determine the interaction of the society with the environment (productive forces of the society), to study which in the historical aspect and called a special scientific discipline the history of science and technology. The composition and development of the technosphere and noosphere are considered in the article. It is shown that the functioning of the technosphere is based on its interaction with the noosphere, which provides information about the environment and controls the effectiveness of interaction with it. It is formed by combining the mental structures of individuals through sign systems. The production process that ensures the functioning of the society begins with the noosphere, which through individual consciousness controls the actions of each individual, who through the means of production (technosphere) interacts with the natural environment. However, the gradual development of productive forces leads at some point to the fact that the information needed by the individual to perform all necessary actions for the benefit of the society, ceases to fit in his individual consciousness. As a result, there is a new social phenomenon the social division of labor. The cardinal solution to the problem is the prospect of humanity entering infinite space. The article by Jun-Young Oh and Hyesook Han is devoted to the study of what Understanding mathematical abstraction in the formularization of Galileo's law. Galileo's revolution in science introduced an analytical method to science that typifies the overall modern thinking of extracting, abstracting, and grasping only critical aspects of the target phenomena and focusing on “how”, which is a quantitative relationship between variables, instead of “why”. For example, to him, the question of 'why does an object fall' is of no significance; instead, only the quantitative relationship between distance from the falling object and time is important. Yet, the most fundamental aspect of his idea is that he introduced a quantified time t. Because, according to atomic theory, vacuum exists between an atom and an object composed of atoms or between objects – ignoring factors that interfere with motion, such as friction – the space for absolute time, which is a mathematical time, can be geometrically defined. In order to justify this mathematical abstraction strategy, thought experiments were conducted rather than laboratory experiments, which at that time were difficult to perform. The article by Vasyl Andriiashko and co-authors provides a thorough overview of the evolutionary process of the emergence, establishment, and development of the Kyiv school of artistic textiles. It reveals the influence of various factors (ideological, political, economic, and aesthetic) on this process. The historical and factual method allowed us to study socio-economic, as well as historical and cultural factors that contributed to the emergence, establishment, and development of the Kyiv textile school in a chronological sequence. It is established that the very fact of emergence of the Kyiv school of artistic textile, as a community of style, unity of forms, preservation, and continuity of traditions, had unbiased backgrounds since Ukrainian decorative weaving, a part of which is Kyiv weaving, inherited the abundant artistic traditions that were created over the centuries and most vividly manifested through the art of Kyivan Rus. In the next article, the authors Artemii Bernatskyi and Mykola Sokolovskyi is devoted to the study history of military laser technology development in military applications. For better understanding and systematization of knowledge about development of historical applications in the military field, an analysis of publicly known knowledge about their historical applications in the leading world countries was conducted. The study focuses on development that was carried out by the superpowers of the Cold War and the present era, namely the United States, the Soviet Union and the Peoples Republic of China, and were built in metal. Multiple avenues of various applications of laser technology in military applications were studied, namely: military laser rangefinders; ground and aviation target designators; precision ammunition guidance systems; non-lethal anti-personnel systems; systems, designed to disable optoelectronics of military vehicles; as well as strategic and tactical anti-air and missile defense systems. The issues of ethical use of laser weapons and the risks of their use in armed conflicts, which led to an international consensus in the form of conventions of the United Nations and the International Committee of the Red Cross, were also considered. As a result of the analysis, a systematic approach to the classification of applications of laser technology in military products by three main areas of development was proposed: ancillary applications, non-lethal direct action on the human body and optical devices of military equipment, and anti-aircraft and anti-missile defensive systems. The author of the following article considered the front line transporter as the embodiment of the USSR military doctrine in the middle of the 20th century. The paper based on a source analysis of the history of creation, design, and production of LuAZ-967, LuAZ-967M, against the background of the processes of implementing projects of small tactical high mobility wheeled vehicles for the armies of European countries, shows that the developing, testing, and commissioning a front line transporter became a deepening of the process of motorization of the Soviet army. The designs of similar vehicles have been analyzed. An attempt to assess the degree of uniqueness of the front line transporter design and its place in the history of technology, as well as its potential as a reminder of science and technology has been made. An analysis of the front line transporter design, its systems, compared with its foreign counterparts, suggests that it is a Soviet refinement of the concept of a small army vehicle, a more specific means directly for the battlefield. At the same time, it was developed taking into account foreign developments and similar designs, imitating individual designs, adapting to the capabilities of the USSR automotive industry. The next article is devoted to the study, generalization and systematization of scientific knowledge about the history of the establishment, development and operation of the regional railway system in Bukovyna in the second half of XIX – early XX centuries. The authors attempted to analyze the process of creation and operation of railways in Bukovyna during the reign of the Austro-Hungarian Empire based on a wide range of previously unpublished archival documents, periodicals, statistical literature and memoirs. The article studies the development of organizational bases for the construction of railways, the activity of the communication network management, lists a whole range of requirements and tasks set for railway transport in Bukovyna, the progress of their implementation, considers successes and difficulties in this work. The purpose of the article by authors Sana Simou, Khadija Baba and Abderrahman Nounah is to reveal, recreate as accurately as possible the characteristics of an archaeological site or part of it. The restoration and conservation of monuments and archaeological sites is a delicate operation. It requires fidelity, delicacy, precision and archaeological authenticity. Research during the last two decades has proved that 3D modeling, or the digital documentation and visualization of archaeological objects in 3D, is valuable for archaeological research. The study has opted for the technique of terrestrial and aerial photogrammetry by 3D surveys of architectural elements, to develop an archetype of the deteriorated Islamic Marinid site (a dynasty between the 13th and 15th centuries), and the Roman site (25 BC), located at the Chellah archaeological site in Rabat and Salé cities. The data acquired build an architectural database to archive and retrieve the entire existing architecture of monuments. This study has been completed by photogrammetrists, architects, and restorers. The issue of the journal ends with an article devoted to the analyzing the prerequisites and conditions for the foundation of an aircraft engine enterprise in Ukraine. Based on the retrospective analysis, the prerequisites and conditions of the foundation of the aircraft engine enterprise in Aleksandrovsk, Ukraine, were considered. There was a severe gap between the Russian Empire and European countries in the development pace of the aviation industry during World War I. This prompted the Russian Empire to raise foreign capital, as well as attract technologies and specialists to develop aircraft engineering and other industries. By 1917, the plant had gained the status of Russia’s largest engine-building enterprise in terms of building area and one of the best in equipment. It is evident that the beginning of aircraft engine production in Aleksandrovsk relates to the establishment of a branch of Petrograd Joint Stock Company of Electromechanical Structures and the plant’s purchase from the Moznaim brothers. We hope that everyone will find interesting useful information in the new issue. And, of course, we welcome your new submissions.

Purpose The digital revolution has brought many challenges and opportunities for the manufacturing firms. The impact of Industry 4.0 technology adoption on sustainable manufacturing and circular economy has been under-researched. This paper aims to review the latest articles in the area of Industry 4.0, sustainable manufacturing and circular economy and further developed a research framework showing key paths. Design/methodology/approach Qualitative research is performed in two stages. In the first stage, a review of the extant literature is performed to identify the barriers, drivers, challenges and opportunities. In the second stage, a research framework is proposed to integrate Industry 4.0 technology (big data analytics powered artificial intelligence) adoption, sustainable manufacturing and circular economy capabilities. Findings This research extends the knowledge base by providing a detailed review of Industry 4.0, sustainable manufacturing, and circular economy and proposes a research framework by integrating these three contemporary concepts in the context of supply chain management. Through an exploration of this integrative research framework, the authors propose a future research agenda and seven research propositions. Research limitations/implications It is important to understand the interplay between institutional pressures, tangible resources and human skills for Industry 4.0 technology (big data analytics powered artificial intelligence) adoption. Industry 4.0 technology (big data analytics powered artificial intelligence) adoption can positively influence sustainable manufacturing and circular economy capabilities. Managers must also put more attention to sustainable manufacturing to develop circular economic capabilities. Social implications Factory workers and the local communities generally suffer from various adverse effects resulting from the traditional manufacturing process. The quality of the environment is deteriorating to such an extent that people even staying miles away from the factory are also affected due to environmental pollution that is generated from factory operations. Hence, sustainable manufacturing is the only choice left to manufacturers that can help in the transition to a circular economy. The research framework can help firms to enhance circular economy capabilities. Originality/value This review paper contains the most updated work on Industry 4.0, sustainable manufacturing and circular economy. It also proposes a research framework to integrate these three concepts.

RACHAEL. It seems you feel our work is not a benefit to the public.DECKARD. Replicants are like any other machine. They're either a benefit or a hazard. If they're a benefit it's not my problem.RACHAEL. May I ask you a personal question?DECKARD. Yes.RACHAEL. Have you every retired a human by mistake? (Scott 17:30) CAPTCHAs (henceforth "captchas") are commonplace on today's Internet. Their purpose seems clear: block malicious software, allow human users to pass. But as much as they exclude spambots, captchas often exclude humans with visual and other disabilities (Dzieza; W3C Working Group). Worse yet, more and more advanced captcha-breaking technology has resulted in more and more challenging captchas, raising the barrier between online services and those who would access them. In the words of inclusive design advocate Robin Christopherson, "CAPTCHAs are evil". In this essay I describe how the captcha industry implements a posthuman process that speculative fiction has gestured toward but not grasped. The hostile posthumanity of captcha is not just a technical problem, nor just a problem of usability or access. Rather, captchas convey a design philosophy that asks humans to prove themselves by performing well at disembodied games. This philosophy has its roots in the Turing Test itself, whose terms guide speculation away from the real problems that today's authentication systems present. Drawing the concept of "procedurality" from game studies, I argue that, despite a design goal of separating machines and humans to the benefit of the latter, captchas actually and ironically produce an arms race in which humans have a systematic and increasing disadvantage. This arms race results from the Turing Test's equivocation between human and machine bodies, an assumption whose influence I identify in popular film, science fiction literature, and captcha design discourse. The Captcha Industry and Its Side-Effects Exclusion is an essential function of every cybersecurity system. From denial-of-service attacks to data theft, toxic automated entities constantly seek admission to services they would damage. To remain functional and accessible, Websites need security systems to keep out "abusive agents" (Shet). In cybersecurity, the term "user authentication" refers to the process of distinguishing between abusive agents and welcome users (Jeng et al.). Of the many available authentication techniques, CAPTCHA, "Completely Automated Public Turing test[s] to tell Computers and Humans Apart" (Von Ahn et al. 1465), is one of the most iconic. Although some captchas display a simple checkbox beside a disclaimer to the effect that "I am not a robot" (Shet), these frequently give way to more difficult alternatives: perception tests (fig. 1). Test captchas may show sequences of distorted letters, which a user is supposed to recognise and then type in (Godfrey). Others effectively digitize a game of "I Spy": an image appears, with an instruction to select the parts of it that show a specific type of object (Zhu et al.). A newer type of captcha involves icons rotated upside-down or sideways, the task being to right them (Gossweiler et al.). These latter developments show the influence of gamification (Kani and Nishigaki; Kumar et al.), the design trend where game-like elements figure in serious tasks. Fig. 1: A series of captchas followed by multifactor authentication as a "quick security check" during the author's suspicious attempt to access LinkedIn over a Virtual Private Network Gamified captchas, in using tests of ability to tell humans from computers, invite three problems, of which only the first has received focussed critical attention. I discuss each briefly below, and at greater length in subsequent sections. First, as many commentators have pointed out (W3C Working Group), captchas can accidentally categorise real humans as nonhumans—a technical problem that becomes more likely as captcha-breaking technologies improve (e.g. Tam et al.; Brown et al.). Indeed, the design and breaking of captchas has become an almost self-sustaining subfield in computer science, as researchers review extant captchas, publish methods for breaking them, and publish further captcha designs (e.g. Weng et al.). Such research fuels an industry of captcha-solving services (fig. 2), of which some use automated techniques, and some are "human-powered", employing groups of humans to complete large numbers of captchas, thus clearing the way for automated incursions (Motoyama et al. 2). Captchas now face the quixotic task of using ability tests to distinguish legitimate users from abusers with similar abilities. Fig. 2: Captcha production and captcha breaking: a feedback loop Second, gamified captchas import the feelings of games. When they defeat a real human, the human seems not to have encountered the failure state of an automated procedure, but rather to have lost, or given up on, a game. The same frame of "gameful"-ness (McGonigal, under "Happiness Hacking") or "gameful work" (under "The Rise of the Happiness Engineers"), supposed to flatter users with a feeling of reward or satisfaction when they complete a challenge, has a different effect in the event of defeat. Gamefulness shifts the fault from procedure to human, suggesting, for the latter, the shameful status of loser. Third, like games, gamified captchas promote a particular strain of logic. Just as other forms of media can be powerful venues for purveying stereotypes, so are gamified captchas, in this case conveying the notion that ability is a legitimate means, not only of apportioning privilege, but of humanising and dehumanising. Humanity thus appears as a status earned, and disability appears not as a stigma, nor an occurrence, but an essence. The latter two problems emerge because the captcha reveals, propagates and naturalises an ideology through mechanised procedures. Below I invoke the concept of "procedural rhetoric" to critique the disembodied notion of humanity that underlies both the original Turing Test and the "Completely Automated Public Turing test." Both tests, I argue, ultimately play to the disadvantage of their human participants. Rhetorical Games, Procedural Rhetoric When videogame studies emerged as an academic field in the early 2000s, once of its first tasks was to legitimise games relative to other types of artefact, especially literary texts (Eskelinen; Aarseth). Scholars sought a framework for discussing how video games, like other more venerable media, can express ideas (Weise). Janet Murray and Ian Bogost looked to the notion of procedure, devising the concepts of "procedurality" (Bogost 3), "procedural authorship" (Murray 171), and "procedural rhetoric" (Bogost 1). From a proceduralist perspective, a videogame is both an object and a medium for inscribing processes. Those processes have two basic types: procedures the game's developers have authored, which script the behaviour of the game as a computer program; and procedures human players respond with, the "operational logic" of gameplay (Bogost 13). Procedurality's two types of procedure, the computerised and the human, have a kind of call-and-response relationship, where the behaviour of the machine calls upon players to respond with their own behaviour patterns. Games thus train their players. Through the training that is play, players acquire habits they bring to other contexts, giving videogames the power not only to express ideas but "disrupt and change fundamental attitudes and beliefs about the world, leading to potentially significant long-term social change" (Bogost ix). That social change can be positive (McGonigal), or it can involve "dark patterns", cases where game procedures provoke and exploit harmful behaviours (Zagal et al.). For example, embedded in many game paradigms is the procedural rhetoric of "toxic meritocracy" (Paul 66), where players earn rewards, status and personal improvement by overcoming challenges, and, especially, excelling where others fail. While meritocracy may seem logical within a strictly competitive arena, its effect in a broader cultural context is to legitimise privileges as the spoils of victory, and maltreatment as the just result of defeat. As game design has influenced other fields, so too has procedurality's applicability expanded. Gamification, "the use of game design elements in non-game contexts" (Deterding et al. 9), is a popular trend in which designers seek to imbue diverse tasks with some of the enjoyment of playing a game (10). Gamification discourse has drawn heavily upon Mihaly Csikszentmihalyi's "positive psychology" (Seligman and Csikszentmihalyi), and especially the speculative psychology of flow (Csikszentmihalyi 51), which promise enormously broad benefits for individuals acting in the "flow state" that challenging play supposedly promotes (75). Gamification has become a celebrated cause, advocated by a group of scholars and designers Sebastian Deterding calls the "Californian league of gamification evangelists" (120), before becoming an object of critical scrutiny (Fuchs et al.). Where gamification goes, it brings its dark patterns with it. In gamified user authentication (Kroeze and Olivier), and particularly gamified captcha, there occurs an intersection of deceptively difficult games, real-world stakes, and users whose differences go often ignored. The Disembodied Arms Race In captcha design research, the concept of disability occurs under the broader umbrella of usability. Usability studies emphasise the fact that some technology pieces are easier to access than others (Yan and El Ahmad). Disability studies, in contrast, emphasises the fact that different users have different capacities to overcome access barriers. Ability is contextual, an intersection of usability and disability, use case and user (Reynolds 443). When used as an index of humanness, ability yields illusive results. In Posthuman Knowledge, Rosi Braidotti begins her conceptual enquiry into the posthuman condition with a contemplation of captcha, asking what it means to tick that checkbox claiming that "I am not a robot" (8), and noting the baffling multiplicity of possible answers. From a practical angle, Junya Kani and Masakatsu Nishigaki write candidly about the problem of distinguishing robot from human: "no matter how advanced malicious automated programs are, a CAPTCHA that will not pass automated programs is required. Hence, we have to find another human cognitive processing capability to tackle this challenge" (40). Kani and Nishigaki try out various human cognitive processing capabilities for the task. Narrative comprehension and humour become candidates: might a captcha ascribe humanity based on human users' ability to determine the correct order of scenes in a film (43)? What about panels in a cartoon (40)? As they seek to assess the soft skills of machines, Kani and Nishigaki set up a drama similar to that of Philip K. Dick's Do Androids Dream of Electric Sheep. Do Androids Dream of Electric Sheep, and its film adaptation, Blade Runner (Scott), describe a spacefaring society populated by both humans and androids. Androids have lesser legal privileges than humans, and in particular face execution—euphemistically called "retirement"—for trespassing on planet Earth (Dick 60). Blade Runner gave these androids their more famous name: "replicant". Replicants mostly resemble humans in thought and action, but are reputed to lack the capacity for empathy, so human police, seeking a cognitive processing capability unique to humans, test for empathy to test for humanness (30). But as with captchas, Blade Runner's testing procedure depends upon an automated device whose effectiveness is not certain, prompting the haunting question: "have you ever retired a human by mistake?" (Scott 17:50). Blade Runner's empathy test is part of a long philosophical discourse about the distinction between human and machine (e.g. Putnam; Searle). At the heart of the debate lies Alan Turing's "Turing Test", which a machine hypothetically passes when it can pass itself off as a human conversationalist in an exchange of written text. Turing's motivation for coming up with the test goes: there may be no absolute way of defining what makes a human mind, so the best we can do is assess a computer's ability to imitate one (Turing 433). The aporia, however—how can we determine what makes a human mind?—is the result of an unfair question. Turing's test, dealing only with information expressed in strings of text, purposely disembodies both humans and machines. The Blade Runner universe similarly evens the playing field: replicants look, feel and act like humans to such an extent that distinguishing between the two becomes, again, the subject of a cognition test. The Turing Test, obsessed with information processing and steeped in mind-body dualism, assesses humanness using criteria that automated users can master relatively easily. In contrast, in everyday life, I use a suite of much more intuitive sensory tests to distinguish between my housemate and my laptop. My intuitions capture what the Turing Test masks: a human is a fleshy entity, possessed of the numerous trappings and capacities of a human body. The result of the automated Turing Test's focus on cognition is an arms race that places human users at an increasing disadvantage. Loss, in such a race, manifests not only as exclusion by and from computer services, but as a redefinition of proper usership, the proper behaviour of the authentic, human, user. Thus the Turing Test implicitly provides for a scenario where a machine becomes able to super-imitate humanness: to be perceived as human more often than a real human would be. In such an outcome, it would be the human conversationalist who would begin to fail the Turing test; to fail to pass themself off according to new criteria for authenticity. This scenario is possible because, through procedural rhetoric, machines shift human perspectives: about what is and is not responsible behaviour; about what humans should and should not feel when confronted with a challenge; about who does and does not deserve access; and, fundamentally, about what does and does not signify authentic usership. In captcha, as in Blade Runner, it is ultimately a machine that adjudicates between human and machine cognition. As users we rely upon this machine to serve our interests, rather than pursue some emergent automated interest, some by-product of the feedback loop that results from the ideologies of human researchers both producing and being produced by mechanised procedures. In the case of captcha, that faith is misplaced. The Feeling of Robopocalypse A rich repertory of fiction has speculated upon what novelist Daniel Wilson calls the "Robopocalypse", the scenario where machines overthrow humankind. Most versions of the story play out as a slave-owner's nightmare, featuring formerly servile entities (which happen to be machines) violently revolting and destroying the civilisation of their masters. Blade Runner's rogue replicants, for example, are effectively fugitive slaves (Dihal 196). Popular narratives of robopocalypse, despite showing their antagonists as lethal robots, are fundamentally human stories with robots playing some of the parts. In contrast, the exclusion a captcha presents when it defeats a human is not metaphorical or emancipatory. There, in that moment, is a mechanised entity defeating a human. The defeat takes place within an authoritative frame that hides its aggression. For a human user, to be defeated by a captcha is to fail to meet an apparently common standard, within the framework of a common procedure. This is a robopocalypse of baffling systems rather than anthropomorphic soldiers. Likewise, non-human software clients pose threats that humanoid replicants do not. In particular, software clients replicate much faster than physical bodies. The sheer sudden scale of a denial-of-service attack makes Philip K. Dick's vision of android resistance seem quaint. The task of excluding unauthorised software, unlike the impulse to exclude replicants, is more a practical necessity than an exercise in colonialism. Nevertheless, dystopia finds its way into the captcha process through the peril inherent in the test, whenever humans are told apart from authentic users. This is the encroachment of the hostile posthuman, naturalised by us before it denaturalises us. The hostile posthuman sometimes manifests as a drone strike, Terminator-esque (Cameron), a dehumanised decision to kill (Asaro). But it is also a process of gradual exclusion, detectable from moment to moment as a feeling of disdain or impatience for the irresponsibility, incompetence, or simply unusualness of a human who struggles to keep afloat of a rising standard. "We are in this together", Braidotti writes, "between the algorithmic devil and the acidified deep blue sea" (9). But we are also in this separately, divided along lines of ability. Captcha's danger, as a broken procedure, hides in plain sight, because it lashes out at some only while continuing to flatter others with a game that they can still win. Conclusion Online security systems may always have to define some users as legitimate and others as illegitimate. Is there a future where they do so on the basis of behaviour rather than identity or essence? Might some future system accord each user, human or machine, the same authentic status, and provide all with an initial benefit of the doubt? In the short term, such a system would seem grossly impractical. The type of user that most needs to be excluded is the disembodied type, the type that can generate orders of magnitude more demands than a human, that can proliferate suddenly and in immense number because it does not lag behind the slow processes of human bodies. This type of user exists in software alone. Rich in irony, then, is the captcha paradigm which depends on the disabilities of the threats it confronts. We dread malicious software not for its disabilities—which are momentary and all too human—but its abilities. Attenuating the threat presented by those abilities requires inverting a habit that meritocracy trains and overtrains: specifically, we have here a case where the plight of the human user calls for negative action toward ability rather than disability. 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Contemporary organizations have to face a technological scenario characterized by the so-called Digital Transformation. One of the main consequences is a massive expansion of data available in the different digital channels. These information assets are accessible to all organizations, but not all of them are able to extract value from digital data. Recent reports by major IT consulting firms have claimed that the deployment of digital data inside organizations can lead to superior performance. But at the same time the organization and management theory literature displays substantial gaps about these issues. The present thesis aims to fill some of these gaps, first of all developing a theoretical framework, rooted in management and organizational literature, which is able to explain the organizational systems, processes and capabilities needed to extract value from the actual data-rich environment. Then three empirical essays are developed to answer to the research questions investigated in this thesis. A survey was developed, pre-tested, refined and sent to a sample of 1200 Italian firms drawn by a state-of-art commercial database of the Italian limited company. The response rate was 20.9% for a final sample of 251 respondents. With these data three theoretical models are developed in order to test different sets of hypotheses related to the deployment of digital data analytics inside organizations. The results suggest that the deployment of digital analytics systems and activities is fundamental to make sense of digital data and to gain superior performance. Moreover, these studies underline the central role of organizational capabilities, inter-functional integration and personnel analytics skills as mediators between digital analytics deployment and organizational performance.

Abstract Industrial businesses face increased pressure to drive operational excellence, and that includes keeping people safe and managing costs. Legal compliance is a requirement, and budget constraints are a reality. This paper examines how connected technology can help streamline safety processes and improve worksite efficiency. We discuss how data and real-time analytics from digitally connected devices using the Industrial Internet of Things (IIOT) can improve organizational productivity, compliance and safety performance including, most crucially, response time to life-threatening incidents. On the ground studies with clients show an incident is resolved in the shortest period of time when using connected technology. Using traditional methods, we found an incident response can take up to 3 and a half hours which, when dealing with toxic gas exposure for example, only leads to the recovery of a body. With connected technology, the worker can be rescued in less than five minutes and their life saved. Connected technology also supports organizational environmental, social and governance (ESG) efforts by protecting people and communities with capabilities that allow for plume dispersion modeling that prevent downstream impact and location technology to easily find and retrieve lost devices. Overall, our research determined that a more digital environment means enhanced competitiveness, compliance and performance by delivering: Higher quality and faster decisions Increased transparency, collaboration and efficiency Better outcomes, including driving to net zero and saving lives.

Abstract Oil & gas industry player have always been big investors in advancement of technology, especially in the direction of extracting additional petroleum to address the production decline. In the spirit of automation, PETRONAS has various automated technical workflows that tackles different types of challenges and purposes. The operational, technical and engineering aspects of increasing production and effectiveness of execution are built upon these processes related to automation of data sources as well as systems integration. With the recent challenge that forced the employees to work remotely, it is now more important than ever to ensure that the Digital Fields (DF) solution can cater for more information and to transform the way of working. Linking distant teams to work together on the same platform to resolve production related issues, centralized monitoring and diagnostics is key to this transformation. Workflows can enable organizational vision since having the right type of information available in a visualization environment that provides actionable insights to the right "persona" across different domains and teams accelerates production increases and decreases the production decline at brown fields. The success of this is linked with working together with the Reservoir, Wells and Facilities Management (RWFM) team to ensure the critical information are captured. The improved synergy between offshore and onshore staff due to the shared operations visualization supports further analysis and decision making irrespective of their location. Providing the "persona" with the relevant production and other related data in a modern analytical platform allows them to concentrate on production optimization rather than the data gathering aspect of the traditional method. PETRONAS has considerable experience in developing automated digital oilfield workflow solutions and extending Digital Fields capabilities with greater coverage of other systems such as Health, Safety, and Environment (HSE) and topside facility management is part of the current and future roadmap. In this paper, we will describe the journey taken by PETRONAS Upstream Digital in extending the Digital Fields capability, and how the effort in digital transformation has helped in unlocking greater value in the daily operation.

Abstract This paper presents an overview of the implementation of a Digital Oilfield (DOF) system for the real-time management of the Oredo field in OML 111. The Oredo field is predominantly a retrograde condensate field with a few relatively small oil reservoirs. The field operating philosophy involves the dual objective of maximizing condensate production and meeting the daily contractual gas quantities which requires wells to be controlled and routed such that the dual objectives are met. An Integrated Asset Model (IAM) (or an Integrated Production System Model) was built with the objective of providing a mathematical basis for meeting the field's objective. The IAM, combined with a Model Management and version control tool, a workflow orchestration and automation engine, A robust data-management module, an advanced visualization and collaboration environment and an analytics library and engine created the Oredo Digital Oil Field (DOF). The Digital Oilfield is a real-time digital representation of a field on a computer which replicates the behavior of the field. This virtual field gives the engineer all the information required to make quick, sound and rational field management decisions with models, workflows, and intelligently filtered data within a multi-disciplinary organization of diverse capabilities and engineering skill sets. The creation of the DOF involved 4 major steps; DATA GATHERING considered as the most critical in such engineering projects as it helps to set the limits of what the model can achieve and cut expectations. ENGINEERING MODEL REVIEW, UPDATE AND BENCHMARKING; Majorly involved engineering models review and update, real-time data historian deployment etc. SYSTEM PRECONFIGURATION AND DEPLOYMENT; Developed the DOF system architecture and the engineering workflow setup. POST DEPLOYMENT REVIEW AND UPDATE; Currently ongoing till date, this involves after action reviews, updates and resolution of challenges of the DOF, capability development by the operator and optimizing the system for improved performance. The DOF system in the Oredo field has made it possible to integrate, automate and streamline the execution of field management tasks and has significantly reduced the decision-making turnaround time. Operational and field management decisions can now be made within minutes rather than weeks or months. The gains and benefits cuts across the entire production value chain from improved operational safety to operational efficiency and cost savings, real-time production surveillance, optimized production, early problem detection, improved Safety, Organizational/Cross-discipline collaboration, data Centralization and Efficiency. The DOF system did not come without its peculiar challenges observed both at the planning, execution and post evaluation stages which includes selection of an appropriate Data Gathering & acquisition system, Parts interchangeability and device integration with existing field devices, high data latency due to bandwidth, signal strength etc., damage of sensors and transmitters on wellheads during operations such as slickline & WHM activities, short battery life, maintenance, and replacement frequency etc. The challenges impacted on the project schedule and cost but created great lessons learnt and improved the DOF learning curve for the company. The Oredo Digital Oil Field represents a future of the oil and gas industry in tandem with the industry 4.0 attributes of using digital technology to drive efficiency, reduce operating expenses and apply surveillance best practices which is required for the survival of the Oil and Gas industry. The advent of the 5G technology with its attendant influence on data transmission, latency and bandwidth has the potential to drive down the cost of automated data transmission and improve the performance of data gathering further increasing the efficiency of the DOF system. Improvements in digital integration technologies, computing power, cloud computing and sensing technologies will further strengthen the future of the DOF. There is need for synergy between the engineering team, IT, and instrumentation engineers to fully manage the system to avoid failures that may arise from interface management issues. Battery life status should always be monitored to ensure continuous streaming of real field data. New set of competencies which revolves around a marriage of traditional Petro-technical skills with data analytic skills is required to further maximize benefit from the DOF system. NPDC needs to groom and encourage staff to venture into these data analytic skill pools to develop knowledge-intelligence required to maximize benefit for the Oredo Digital Oil Field and transfer this knowledge to other NPDC Asset.

Abstract Collaborative Working Environments (CWE) are a business solution that improve the quality and speed of decision making by enriching the collaboration between teams and individuals, which results in tangible business benefits. The advantages of working in a collaborative environment are well understood in the organization and the concept is widely embraced throughout the petroleum industry. CWEs provide seamless communication between disciplines and between teams in different locations. Traditionally, they have been used to connect staff in remote locations to teams in the headquarters, allowing real time monitoring of the health of the field, and fast decision making on operational issues and short to medium term optimization opportunities. The main goal is to be quickly alerted to events and make smarter, faster decisions using key capabilities available to the company with access to all relevant knowledge, data and analytical tools required to reach a decision. But this drive to make smarter, faster decisions is applicable to all levels of a company. In fact, it becomes increasingly important as more complex decisions are required at higher levels, which can be influenced by interpreted data, personal opinions and perceptions. In line with strategic objective of digital transformation, a national oil company (NOC) has extensive plans to develop asset specific CWEs and enterprise level CWEs. These will be centralized collaboration facilities to provide more rigorous, effective, and consistent surveillance & optimization to help reduce deferment costs and inefficiencies and accelerate decision-making with a measurable business value to enhance HSE, Reservoir, Drilling, Well and Production system performance through emerging digital innovation. All these centers shall be equipped to receive real time and episodic data and perform exception-based surveillance through trending, analysis, and condition diagnosis. All these CWE Centers shall enable decision making with efficient multi-disciplinary collaboration to address business challenges and increase the efficiency of day-to-day operations. They will have clear roles and responsibilities serving as an integral element of the value realization across the assets. The paper will describe the enterprise CWE strategy, key technical considerations, methodology and standards that have been set up to achieve the ultimate objective of the organization to maximize oil field recovery, eliminating non-productive time, enhancing HSE aspects and increasing profitability through the deployment of these various centers.