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1
Santuz, Carla <1993>. « Gestione del rischio di liquidità : analisi del processo, indicatori di misurazione e tecniche di mitigazione ». Master's Degree Thesis, Università Ca' Foscari Venezia, 2016. http://hdl.handle.net/10579/8665.
Texte intégralRésumé :
La crisi finanziaria del 2007 ha avuto acute e severe ripercussioni per molti Paesi, che hanno sollecitato la pronta risposta delle autorità di settore per porre rimedio alle lacune regolamentari. Tra gli aspetti più gravi sottovalutati emerge la gestione del rischio di liquidità, ovvero l’incapacità di un intermediario di adempiere per tempo alle proprie obbligazioni. La crisi ha dimostrato che una banca ben capitalizzata necessita di mantenere adeguate riserve di liquidità per fronteggiare i bisogni di cassa e le tensioni inattese, incorrendo altrimenti nel rischio di default.
Da questo contesto prende avvio il progetto della mia tesi, che intende in prima istanza analizzare le ragioni che hanno portato gli intermediari a vivere momenti di tensione sotto questo profilo. Si prosegue evidenziando i principali apporti regolamentari delle autorità europee in materia, le quali impongono alle banche il rispetto di due requisiti quantitativi posti come presidio regolamentare al rischio di liquidità: l’uno indica la capacità della banca di fronteggiare i propri bisogni di contante, l’altro misura l’equilibrio strutturale tra attività e passività oltre l’anno.
Ai fini operativi e gestionali, invece, gli istituti sviluppano altre tecniche e strumenti per conoscere in modo più preciso e aggiornato il proprio fabbisogno di liquidità. La seconda parte del lavoro analizza tale processo di gestione, operativa e strutturale, i presidi di protezione e gli strumenti di mitigazione in capo alle banche per il governo del rischio.
L’ultima parte della trattazione è dedicata all’analisi del processo di gestione del rischio di liquidità presso Banca della Marca, banca di credito cooperativo veneta presso la quale ho sostenuto anche un’esperienza lavorativa.
2
Fedeli, C. « INDIVIDUAZIONE DI INDICATORI DI QUALITÀ E MIGLIORAMENTO DEL PROCESSO PRODUTTIVO IN DRUPACEE (PESCO) MEDIANTE METODOLOGIE PROTEOMICHE INNOVATIVE ». Doctoral thesis, Università degli Studi di Milano, 2009. http://hdl.handle.net/2434/159611.
Texte intégralRésumé :
Fruit ripening is a complex process genetically determined and environmentally regulated that involves drastic changes in various physiological and biochemical aspects. These events include chlorophyll breakdown, increased starch degradation and simple sugar biosynthesis, development of aroma components and fruit softening. All these events have a direct impact on the definition of fruit quality and are accompanied and/or at least partially influenced by less visible processes like ethylene evolution and respiration. These phenomena are typical of a class of fruits like tomato, banana and peach (the so-called climacteric fruits). In particular, peach fruit development follows a sigmoidal curve divided into four stages [S1, cell division and expansion; S2, pit hardening and slowdown in fruit growth; S3, increase in fruit size due to cell enlargement; S4, ethylene production and increased respiration (climacteric peak)]. Afterwards the ripening process comes to an end and fruits start senescing.
The transition from the pre-climacteric to the climacteric phase is a critical step for fruit development and has been studied with a transcriptomic approach in peach fruit by means of the first available fruit microarray gene chip μpeach 1.0.
The aim of the first part of this PhD research was the study of this transition in peach fruit with a proteomic approach. Peach is a typical climacteric fruit whose rapid softening in postharvest makes it particularly susceptible to handling and manipulation. Actually, different flesh firmness phenotypes at maturity are known. Most of the economically relevant peach varieties are divided into melting flesh (MF) and non melting flesh (NMF) phenotypes: they both soften but this event is more relevant in MF than in NMF cultivars. This behaviour makes MF peaches soft and juicy, and particularly appreciated by the consumers but shortens their shelf life, while NMF peaches have good keeping qualities but are less appreciated for fresh consumption. In order to perform the proteomic analysis proteins from freeze-dried mesocarp samples at S3 and S4 ripening stages of the cv Bolero (MF) and cv Oro A (NMF) were resolved by 2D PAGE on a linear 3-10 pH range and 24 cm 12.5% polyacrylamide gels. Gel image and statistical analyses, conducted with ImageMaster Platinum 5.0 and the ANOVA test (p<0,01), respectively, showed that 53 spots had a statistically relevant 2-fold expression change. By means of LC-ESI MS/MS we found that some proteins were involved in different physiological processes (i.e. sugar metabolism, ethylene evolution, amino acid metabolisn and stress response) typical of fruit development and ripening. These data, however, describe only a short moment of a complex and very long process like fruit ripening. For this reason, the second part of this PhD research focused on the comparative proteomic analysis of a complete growth curve of a single cultivar, cv Springcrest (MF). Drupes of five ripening stages (S1, S2, S3, S4 I and S4 II), established according to the literature, were sampled in the period April-June 2008 and protein extraction and separation by 2D-PAGE were performed after the optimization of the extraction protocol. Mesocarp proteins were resolved by basic loading of 400 micrograms onto a linear 4-7 pH range 24 cm Immobiline dry strips followed by SDS-PAGE on 10% polyacrylamide gels. In silico and statistical analyses, conducted with ImageMaster Platinum 5.0 and the ANOVA test (p<0,001), respectively, showed that 98 spots had a statistically relevant 2-fold expression change. The hierarchical clustering analysis grouping the 98 variations revealed that, while S1 and S2 are quite similar and the S4I and S4II as well, S3 shows a peculiar and totally different behaviour when compared to the first and last two ripening stages. The mass spectrometry analysis aiming at the identification of the differentially expressed proteins is now in progress.
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MONZIO, COMPAGNONI MATTEO. « The quality of clinical pathways delivered to patients with severe mental disorders. A multi-regional italian investigation based on healthcare utilization databases. The QUADIM project ». Doctoral thesis, Università degli Studi di Milano-Bicocca, 2020. http://hdl.handle.net/10281/262317.
Texte intégralRésumé :
Improving the quality of care is a leading priority for national health systems, consistent with the aim of improving population health, while maintaining the sustainability of the whole health system, especially for the mental health system, since it is composed by a complex network of community mental health teams of professionals and a wide range of community-based treatment, rehabilitation, day-care and residential care facilities.
The quality of routine mental healthcare is still far from optimal, worldwide and in Italy, because it is not always delivered in accordance with evidence-based mental health standards and it can vary greatly among providers. Indeed, the construct of process indicators in the field of mental health is often not completely consistent with recommendations in evidence-based guidelines, where existing. To date, only few studies have analyzed this issue in Italy, despite the quality of mental health care has become a frequent subject of international evaluations.
Given these premises, the QUADIM Project (“Clinical pathways in patients with severe mental disorders in Italy”), an Italian multi-regional project funded in 2016 by the Italian Health Ministry, was conducted with the aim to assess the quality of healthcare pathways provided to patients with serious mental illnesses (SMI) assisted by regional Departments of Mental Health (DMHs) in a real-world setting, using a set of process indicators developed by a panel of experts starting from a document approved by the italian Unified State-Regions Conference (2014).
The main aim of this thesis was the conduction and the management of this project, which constituted my thesis project during the PhD.
For each of the four SMI investigated (i.e., schizophrenic, depressive, bipolar and personality disorders), from the regional Healthcare Utilization (HCU) databases were identified the cohorts of adult patients affected by this specific mental disorder and taken in care by regional DMHs during the years 2015-2016. The adherence of these patients to the defined process indicators was evaluated during the first 12 months of follow-up, assessing strengths and weaknesses of the four regional mental health systems.
As far as the process indicators were designed and developed taking inspiration from clinical recommendations that should be followed for improving the quality of mental healthcare, and by considering that a better process profile, as measured by these indicators, not necessarily lead to better outcomes, a secondary aim of the QUADIM project was the conduction of a validation study for evaluating their relationship with measurable clinical outcomes. Thus, among patients affected by an incident schizophrenic spectrum disorder, case-crossover study was conducted in order to validate some process indicators, relating them, as a proxy of the quality of delivered care, with some clinical outcomes, such as admission to hospital psychiatric wards (GHPWs).
The layout of the thesis has been divided into different sections. I will proceed in the first instance by giving an overview of the QUADIM project and the methods used to identify the cohorts of patients affected by SMI, to design and develop the process indicators and to conduct the validation study among patients with incident schizophrenic spectrum disorder; proceeding with a detailed description of the results and reporting the main findings of the validation study. Finally, the implications of monitoring the process of care of patients with incident schizophrenic disorder and, more in general, of the proposed approach, were discussed.Improving the quality of care is a leading priority for national health systems, consistent with the aim of improving population health, while maintaining the sustainability of the whole health system, especially for the mental health system, since it is composed by a complex network of community mental health teams of professionals and a wide range of community-based treatment, rehabilitation, day-care and residential care facilities. The quality of routine mental healthcare is still far from optimal, worldwide and in Italy, because it is not always delivered in accordance with evidence-based mental health standards and it can vary greatly among providers. Indeed, the construct of process indicators in the field of mental health is often not completely consistent with recommendations in evidence-based guidelines, where existing. To date, only few studies have analyzed this issue in Italy, despite the quality of mental health care has become a frequent subject of international evaluations. Given these premises, the QUADIM Project (“Clinical pathways in patients with severe mental disorders in Italy”), an Italian multi-regional project funded in 2016 by the Italian Health Ministry, was conducted with the aim to assess the quality of healthcare pathways provided to patients with serious mental illnesses (SMI) assisted by regional Departments of Mental Health (DMHs) in a real-world setting, using a set of process indicators developed by a panel of experts starting from a document approved by the italian Unified State-Regions Conference (2014). The main aim of this thesis was the conduction and the management of this project, which constituted my thesis project during the PhD. For each of the four SMI investigated (i.e., schizophrenic, depressive, bipolar and personality disorders), from the regional Healthcare Utilization (HCU) databases were identified the cohorts of adult patients affected by this specific mental disorder and taken in care by regional DMHs during the years 2015-2016. The adherence of these patients to the defined process indicators was evaluated during the first 12 months of follow-up, assessing strengths and weaknesses of the four regional mental health systems. As far as the process indicators were designed and developed taking inspiration from clinical recommendations that should be followed for improving the quality of mental healthcare, and by considering that a better process profile, as measured by these indicators, not necessarily lead to better outcomes, a secondary aim of the QUADIM project was the conduction of a validation study for evaluating their relationship with measurable clinical outcomes. Thus, among patients affected by an incident schizophrenic spectrum disorder, case-crossover study was conducted in order to validate some process indicators, relating them, as a proxy of the quality of delivered care, with some clinical outcomes, such as admission to hospital psychiatric wards (GHPWs). The layout of the thesis has been divided into different sections. I will proceed in the first instance by giving an overview of the QUADIM project and the methods used to identify the cohorts of patients affected by SMI, to design and develop the process indicators and to conduct the validation study among patients with incident schizophrenic spectrum disorder; proceeding with a detailed description of the results and reporting the main findings of the validation study. Finally, the implications of monitoring the process of care of patients with incident schizophrenic disorder and, more in general, of the proposed approach, were discussed.
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FIORATI, Stefano. « Monitoring of the threshing process quality by using advanced vibro-acoustic indicators ». Doctoral thesis, Università degli studi di Ferrara, 2011. http://hdl.handle.net/11392/2389227.
Texte intégralRésumé :
This PhD thesis concerns the vibro-acoustic monitoring of the threshing process in an
axial flow harvesting machine. This research is a step towards the development of online
control systems finalized to maximize the process efficiency and the product quality.
By using different signal processing tools it is possible to analyse the link between
sound/vibration and material distribution in the threshing unit. In more details, the threshing
process is mainly given by two principal mechanisms: the threshing between kernels and
concave and “grain over grain” effect. The goal of this research is to use vibro-acoustic
signature in order to interpret in detail these two mechanisms of the threshing process. In
particular, they have been explained by means of the cyclostationary approach useful to
evaluate the first and second order cyclostationary contents of the signal.
Moreover, the presented results show that some features obtained from the time and
angular domains and from the cyclostationary approach are well correlated to the efficiency
and operational parameters. Thus, they could be used for the development of an online control
system.
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Melandri, Michela. « Ottimizzazione, Standardizzazione e Innovazione Tecnologica del ciclo produttivo mediante i principi del Lean Thinking ». Master's thesis, Alma Mater Studiorum - Università di Bologna, 2017. http://amslaurea.unibo.it/14294/.
Texte intégralRésumé :
Obiettivo di questo elaborato è fornire alle aziende operanti sul mercato nella realtà industriale, una trattazione dei temi relativi alla standardizzazione e ottimizzazione dei processi di produzione, didatticamente semplice e fortemente orientata all’applicazione, centrata sui criteri di ricerca della massima efficienza tecnica ed economica del prodotto. La trattazione, corredata, ovunque possibile, di approcci quantitativi supportati da idonei strumenti matematici, vuole offrire per ogni tipo di azienda che operi sul mercato una traccia semplice e chiara in merito ad un tema estremamente attuale, relativo all'ottimizzazione e standardizzazione del processo produttivo, per salvaguardare il proprio vantaggio competitivo e aumentare la robustezza e capacità di far fronte a ogni tipo di minaccia esterna e/o interna potenzialmente verificabile in futuro. Infatti, il prodotto finale di tale attività di analisi, volta alla riduzione degli sprechi, mantenendo fisso il prezzo di vendita si tramuta quindi in un incremento dei margini di ricavo su ogni unità di vendita. Da ultimo, con la parte finale dell’elaborato è mia intenzione veicolare e far comprendere l’importanza e i vantaggi connessi all'introduzione ponderata dell’automazione anche all'interno di un contesto aziendale con lavorazioni altamente specifiche e variegate. È fondamentale per la sopravvivenza delle aziende nel contesto competitivo globale automatizzare le lavorazioni ripetitive a bassa creazione di valore aggiunto, realizzando in questo modo economie di scala. La manodopera specializzata deve essere razionalizzata e utilizzata esclusivamente per le lavorazioni complesse, distintive e rappresentative della grande competenza e affidabilità proprie dell’industria italiana.
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Rocchetti, Giulia. « Definizione di un piano d'azione per l'aumento del win rate delle offerte di servizi post-vendita mediante ricerca di variabili di correlazione che ne influenzino il trend. Il caso ACMA ». Master's thesis, Alma Mater Studiorum - Università di Bologna, 2019.
Trouver le texte intégralRésumé :
Il progetto di tesi si occupa della definizione di un Action Plan, mediante l'applicazione del BPR, volto all'aumento dell'efficacia commerciale dei servizi di post-vendita di ACMA spa, azienda produttrice di macchine automatiche a media-alta velocità nel settore del packaging. Attraverso l'analisi delle performance misurate in termini di tasso di conversione da valore offerto a ordinato per le variabili rilevanti del mercato e l'analisi di correlazione tra di esse con il software Rapidminer, si è mappato il processo d'offerta scomponendolo in tutte le attività che lo compongono, rilevandone le criticità ed identificandone la causa-radice. Da qui la definizione delle azioni necessarie alla riprogettazione del processo in un ottica proattiva, secondo l'odierno orientamento del mercato di tipo customer-oriented, per la costruzione di una Value Proposition personalizzata al cliente: sviluppo del marketing relazionale, formazione, integrazione strategica del software CRM, ridefinizione della strategia d'offerta e sistematizzazione della metodologia di lavoro Si valuta infine il possibile impatto economico e organizzativo che l'implementazione dell'Action Plan apporterà al processo d'offerta sul lungo periodo.
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RINIOLO, VERONICA. « I PROCESSI DI INTEGRAZIONE DEI MIGRANTI E GLI INDICATORI DELLE PRATICHE DI CITTADINANZA. IL CASO SVEDESE ». Doctoral thesis, Università Cattolica del Sacro Cuore, 2015. http://hdl.handle.net/10280/6099.
Texte intégralRésumé :
La presente ricerca di dottorato si pone tre principali obiettivi: 1) studiare i processi di integrazione dei migranti, intesi nella loro bidirezionalità, multidimensionalità e processualità, con un focus specifico sulle pratiche di cittadinanza; 2) elaborare un set di indicatori al fine di misurare le pratiche di cittadinanza dei migranti nelle società riceventi; 3) identificare, tramite un modello di regressione logistica, la probabilità di essere un cittadino attivo considerando una serie di variabili indipendenti, quali classe di età, genere, background migratorio ecc.
La ricerca è stata condotta mediante l’utilizzo combinato di metodi qualitativi e metodi quantitativi. Nello specifico in Svezia, paese scelto come caso studio, sono state realizzate 23 interviste semi-strutturate ad attori chiave della società, tra i quali rappresentanti istituzionali nazionali (Ministero del Lavoro), regionali e locali, sindacati, ONG, equality body, associazioni di migranti e migranti stessi. Successivamente, anche sulla base delle risultanze di questa fase, è stato elaborato un set di indicatori volto a misurare la partecipazione dei cittadini e, utilizzando tali indicatori, si è proceduto all’analisi secondaria dei dati della European Social Survey Round 6.Citizenship practices are a central issue in migration studies, but not yet adequately reflected in the social sciences. In line with this, the three main objectives of this work may be summarised as follows. The first objective is to offer an analytical definition of citizenship practices capable of encompassing, both analytically and empirically, different forms of participation and at different levels (local, national, international, and transnational). The second is to elaborate a comprehensive set of indicators able to measure the level of migrant participation. Finally, an additional objective is to identify migrant-specific patterns of participation in Europe, with a particular focus on Sweden. The findings of my work are the result of the combined use of both qualitative and quantitative research methods. I conducted 23 semi-structured interviews with key actors of Swedish society (institutional actors, representatives of NGOs and of equality bodies, representatives of migrant associations). In the light of the results of the desk research and interviews, I have constructed a set of 25 indicators aiming at measuring the level of migrant participation, in the political, socio-economic and cultural-religious fields. Thus, using these indicators, I analyse data of the European Social Survey Round 6.
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RINIOLO, VERONICA. « I PROCESSI DI INTEGRAZIONE DEI MIGRANTI E GLI INDICATORI DELLE PRATICHE DI CITTADINANZA. IL CASO SVEDESE ». Doctoral thesis, Università Cattolica del Sacro Cuore, 2015. http://hdl.handle.net/10280/6099.
Texte intégralRésumé :
La presente ricerca di dottorato si pone tre principali obiettivi: 1) studiare i processi di integrazione dei migranti, intesi nella loro bidirezionalità, multidimensionalità e processualità, con un focus specifico sulle pratiche di cittadinanza; 2) elaborare un set di indicatori al fine di misurare le pratiche di cittadinanza dei migranti nelle società riceventi; 3) identificare, tramite un modello di regressione logistica, la probabilità di essere un cittadino attivo considerando una serie di variabili indipendenti, quali classe di età, genere, background migratorio ecc.
La ricerca è stata condotta mediante l’utilizzo combinato di metodi qualitativi e metodi quantitativi. Nello specifico in Svezia, paese scelto come caso studio, sono state realizzate 23 interviste semi-strutturate ad attori chiave della società, tra i quali rappresentanti istituzionali nazionali (Ministero del Lavoro), regionali e locali, sindacati, ONG, equality body, associazioni di migranti e migranti stessi. Successivamente, anche sulla base delle risultanze di questa fase, è stato elaborato un set di indicatori volto a misurare la partecipazione dei cittadini e, utilizzando tali indicatori, si è proceduto all’analisi secondaria dei dati della European Social Survey Round 6.Citizenship practices are a central issue in migration studies, but not yet adequately reflected in the social sciences. In line with this, the three main objectives of this work may be summarised as follows. The first objective is to offer an analytical definition of citizenship practices capable of encompassing, both analytically and empirically, different forms of participation and at different levels (local, national, international, and transnational). The second is to elaborate a comprehensive set of indicators able to measure the level of migrant participation. Finally, an additional objective is to identify migrant-specific patterns of participation in Europe, with a particular focus on Sweden. The findings of my work are the result of the combined use of both qualitative and quantitative research methods. I conducted 23 semi-structured interviews with key actors of Swedish society (institutional actors, representatives of NGOs and of equality bodies, representatives of migrant associations). In the light of the results of the desk research and interviews, I have constructed a set of 25 indicators aiming at measuring the level of migrant participation, in the political, socio-economic and cultural-religious fields. Thus, using these indicators, I analyse data of the European Social Survey Round 6.
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McCaghren, Neville G. (Neville Gregory). « Enabling process improvements through visual performance indicators ». Thesis, Massachusetts Institute of Technology, 2005. http://hdl.handle.net/1721.1/34848.
Texte intégralRésumé :
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science; in conjunction with the Leaders for Manufacturing Program at MIT, 2005.Includes bibliographical references (leaves 73-74).
Most modern production processes automatically generate volumes of rich data, including equipment states, material presentations, labor content, and quality non- conformances. Unfortunately, much of this data is either discarded immediately, or stored in its raw form in disparate data sources for subsequent review or reporting. Accessing the data in these systems often requires time-consuming transformations, filtering for relevancy and substantial latency, rendering the potential wealth of information useless to daily decision- makers on the factory floor. Without such information, individuals on the floor rely on heuristics, experience, and intuition to inform their decisions, often resulting in inefficiency and suboptimal solutions. This work explores the idea that decision-making can be improved through the automated transformation of data into information for real-time display on the factory floor. This thesis reviews the technology infrastructure components, evaluation metrics and presentation displays deployed at Raytheon Company that can not only characterize a current process, but also suggest opportunities for process improvement. Case studies illustrate the identification of a process issue, the investigation of root causes and improvement alternatives, and the evaluation of change efforts, all using visual performance indicators. Work for this thesis resulted in several interactive dashboards in the Microwave area that characterize the production process in terms of schedule, cost, and quality compliance, with additional tools to investigate non-conforming processes.
(cont.) The tools were first leveraged to improve line coordination and reduce process times for the radar sub-assembly process, resulting in a 50% increase in throughput, 70% reduction in throughput variation, and a cost savings of over 600 hours per radar for the targeted processes. More importantly, the technological and cultural foundations for continual process evaluation and improvement were laid, which have the potential to yield far greater improvements in the future.
by Neville G. McCaghren.
S.M.
M.B.A.
10
Almeida, Alex Garcia de. « Identificação de indicadores globais para o monitoramento da segurança de processos de plataformas de produção de petróleo e gás natural : estudo de caso da indústria brasileira ». Universidade do Estado do Rio de Janeiro, 2013. http://www.bdtd.uerj.br/tde_busca/arquivo.php?codArquivo=5942.
Texte intégralRésumé :
Este trabalho verificou o tema de segurança de processos no segmento de plataformas de produção de petróleo e gás no mar de forma a propor um modelo de indicadores globais a fim de facilitar a identificação de fragilidades no gerenciamento de riscos de processos da indústria de produção de petróleo e gás natural no mar. O resultado esperado é o fornecimento de dados para a otimização de recursos regulatórios na busca da melhoria da segurança operacional. Para tal, buscando conhecer a postura das empresas no cumprimento da necessidade regulamentar da implementação de um Sistema de Gestão de Segurança de Processos (SGSP), foram identificadas as principais práticas preventivas para a o gerenciamento de riscos. Por conseguinte, mensurou-se o esforço na implementação deste SGSP como correlação direta para a prevenção de acidentes (foco preventivo). Já a análise dos resultados deste gerenciamento de riscos (foco reativo) foi obtido através incidentes operacionais classificados de acordo com sua respectiva importância/impacto, dentro de linhas de corte pré-estabelecidas. Assim, o indicador Global preventivo (IGPRV) e o Indicador Global reativo (IGRTV) foram elaborados agregando diferentes indicadores específicos de cada segmento para simplificar a análise e incluir a articulação de conceitos de segurança de processos à atuação regulatória. Os indicadores globais propostos quantificam conceitos subjetivos e complexos para o estabelecimento de metas e permitem aferir o desempenho das ações e projetos da regulação da indústria. Também permitem a identificação e a disseminação das melhores práticas de gerenciamento de riscos, comparando-as em diferente níveis de gerenciamento. Na análise dos resultados, pôde-se perceber que a utilização dos indicadores globais propostos pode responder com sucesso às necessidades regulatórias identificadas
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Olingdal, Jakob, et Joni Peltomaa. « Process assessment at LFV - measuring and mapping of the order process ». Thesis, Linköpings universitet, Kommunikations- och transportsystem, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-133211.
Texte intégralRésumé :
För verksamheter som arbetar processorienterat är det viktigt att kunna mäta och följa upp verksamhetens processer för att få svar på var man står i nuläget och hur framtida mål kan uppnås. Vid mätning av processer måste man dessutom veta vad som ska mätas, varför man gör det och göra det på rätt sätt. Ett sätt att mäta verksamhetens prestation är med Key Performance Indicators (KPI), mätetal som tagits fram för att möta verksamhetens målsättningar. LFV är ett statligt verk som ansvarar för flygtrafiktjänster i Sverige, och det är på avdelningen för Teknikuppdrag som denna studie utspelar sig. LFV har krav på sig från EU att reducera sina kostnader för flygtrafiktjänster med 2,4 % årligen fram till 2019, vilket öppnar upp för effektiviseringsåtgärder som kan bidra till besparingarna. Studien går ut på att kartlägga och ta fram relevanta KPIer för orderprocessen för produkten flygmätning, för att möjliggöra uppföljning av processen. För att finna lämpliga KPIer har en omfattande litteraturstudie genomförts, därtill har intervjuer med representanter från LFV utförts. Studien resulterade i en ny, korrigerad, processkarta för produkten flygmätning, samt i tre stycken KPIer som kan användas för att följa upp processen. Dessa tre KPIer är Ledtid, Leveransprecision och Andel felfria transaktioner. Utöver detta har även processens design uppmätts enligt mätetal speciellt utformade för detta.
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Skokanová, Jana. « Aplikace procesního přístupu jako nástroje řízení kvality ve vybrané organizaci ». Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-74753.
Texte intégralRésumé :
This thesis is focused on the example of process approach used as the tool for quality management in a real company. The aim of this paper is to get readers acquaint with quality control management eight principles from the ISO/IEC 9001 perspective. The thesis then elaborates the practical site of process management approach. The paper describes process management evolution stages, its benefits, there are introduced specific types of modelling methods and ways for process performance measurement. The implementation of process approach is then shown on practical example. The thesis's practical part provides process charts for key organization processes drafted according to the one selected modelling method, descriptions for such processes, suggestions for change aiming to process optimisation and finally also proposes measurable process performance indicators.
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Usirono, Carlos Hiroshi. « Tecnologia workflow - o impacto de sua utilização nos processos de negócio : um estudo de casos múltiplos ». Universidade de São Paulo, 2003. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-08122003-233842/.
Texte intégralRésumé :
O ganho de competitividade das organizações está relacionado com quem proporciona serviços ou produtos de forma rápida, com custos mais baixos e com mais qualidade e segurança. Dentro deste cenário, o atendimento destes quesitos reflete na busca por um aumento de eficiência, satisfação do cliente e lucratividade incentivando constantemente as organizações a procurar e identificar novos fatores competitivos, explorando cada vez mais novos métodos de operação e entrega. Conseqüentemente, a introdução de melhorias incrementais ou de um novo desenho de processos são propostos e muitas vezes acompanhados da implementação de sistemas automatizados. Sistemas Workflow vêm ao encontro destas estratégias de redesenho e otimização dos processos de negócio através da automação dos seus fluxos de trabalho, tornando-os mais ágeis, seguros, confiáveis e proporcionando um diferencial para a organização. Porém, são poucos os estudos associados à avaliação do seu impacto sobre processos. Apresenta-se e discute-se os principais conceitos e impactos relacionados a esta tecnologia e associados a processos e indicadores de desempenho, utilizando o método de estudos de casos múltiplos. Conclui-se que os impactos na utilização deste tipo de tecnologia resultam em melhorias para o processo em todas as dimensões consideradas (custo, entrega, qualidade intrínseca e segurança). Entretanto, o impacto variará em função do processo de negócio a ser automatizado.The gain in competitiveness is related to organizations that provide services and products rapidly, at low costs and with more quality and security. Considering such scenario, those demands reflect in the search for efficiency improvement, customer satisfaction and profit, constantly stimulating organizations to search for new competitiveness factors, exploring new operations and delivery methods. Hence, the introduction of incremental improvements or a new process design are proposed and often accompanied with automated systems implementation. Workflow systems come along with these strategies (business process redesign and optimization) transforming then in more agile, secure and reliable, giving differentiation to organizations. However, studies in terms of evaluating their impact in business process are few. This research has the objective to present and discuss the main concepts and impacts related to that technology associated to business process and performance indicators by the utilization of the multiple case study method. The conclusion is that the impact of the use oh this kind of technology resulted in improvement in all dimensions considered (cost, delivery, quality and security). However, the impact will present variations depending on the business process to be automated.
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Lam, Yue-ban, et 林遇品. « Pastoral care as a process indicator of quality schools ». Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31961010.
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Van, Bibber Ashley M. « Monitoring Safety Process Performance with Leading Indicator Safety Audits ». Ohio University / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1430422992.
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Lam, Yue-ban. « Pastoral care as a process indicator of quality schools ». Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B21304816.
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Silva, Bruno Firmino da 1989. « Desenvolvimento e avaliação de sistemas de controle plantwide aplicados na produção de biodiesel ». [s.n.], 2015. http://repositorio.unicamp.br/jspui/handle/REPOSIP/266023.
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Orientadores: Flávio Vasconcelos da Silva, Jones Erni SchmitzDissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Química
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Resumo: Os processos químicos apresentam dinâmicas complexas devido a presença de reciclos, integrações energéticas e diversas operações unitárias interconectadas, gerando problemas de interação entre as variáveis e dificultando um efetivo controle do processo. Metodologias de controle global ou plantwide buscam estabelecer sistemas de controle contemplando a planta química como um todo, porém, geram mais de uma solução de controle. Este trabalho propõe avaliar diferentes estruturas de controle global para uma mesma planta química através do uso de indicadores chave de desempenho (KPI ¿ Key Performance Indicator) para o processo, determinando assim qual sistema de controle melhor atende aos objetivos estratégicos da indústria. Como caso de estudo simulou-se uma planta típica para a produção de biodiesel através dos softwares Aspen Plus e Aspen Plus Dynamics. O processo implementado busca representar a produção do biocombustível obtido na transesterificação do óleo de soja com metanol, por meio da rota de catálise alcalina e homogênea. Para simulação dinâmica do processo, utilizaram-se dois conjuntos de controladores obtidos da metodologia de controle global heurística, configurando-se duas propostas de controle para o processo. Para avaliação das propostas de controle, utilizaram-se indicadores chave de desempenho representativos do processo global. O indicador DDS (Dynamic Disturbance Sensitivity), o qual relaciona o acúmulo molar total dos componentes ao longo do tempo, e um indicador que relaciona os custos de matérias-primas foram utilizados. Ambos indicadores, permitiram uma visualização do desempenho dos controladores de modo global e a auxiliaram na escolha do melhor conjunto de malhas de controle para o processo
Abstract: Chemical process have complex dynamics behaviors due to the presence of recycle streams, heat integration and several unit operations interconnected, leading to interaction problems among variables and making difficult to do an effective process control. Plantwide control methodologies aim to establish controls systems for entire chemical plants; however, it is possible to obtain different control solutions. This work proposes an evaluation of different Plantwide control structures for a specific process using Key Performance Indicators (KPI) and determinate which structure best meets the industry strategic goals. As a case study, it was implemented a simulation of a typical biodiesel process in Aspen Plus and Aspen Plus Dynamics. The process implemented intended to represent the production of biofuel obtained from the transesterification of soybean oil with methanol and homogeneous alkaline catalysis as chemical route. For dynamic simulation of the process, two sets of controllers obtained using global control heuristic methodology were used to control the process, setting up two proposals of control for biodiesel production. Key performance indicators of the overall process were used to evaluate the control proposals, such as the DDS indicator (Dynamic Disturbance Sensitivity), which presents the total molar accumulation over time, and an indicator that presents the raw material costs also over time. Both indicators allowed a view of the controllers global performance and aided in choose the best set of control loops for the process
Mestrado
Sistemas de Processos Quimicos e Informatica
Mestre em Engenharia Química
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Winkelnkemper, Torsten [Verfasser]. « Key performance indicators for economic downstream process development / Torsten Winkelnkemper ». München : Verlag Dr. Hut, 2012. http://d-nb.info/102424279X/34.
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FERREIRA, Alexandre Alves. « Gestão de processos na análise da execução orçamentária da Universidade Federal de Pernambuco ». Universidade Federal de Pernambuco, 2016. https://repositorio.ufpe.br/handle/123456789/17617.
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Uma das grandes missões de um governo é de proporcionar bem-estar à população. Para alcançar esses objetivos é necessário desenvolver ações, as quais implicam vinculação de verba pública para assegurar as despesas que tais ações acarretarão. Sendo assim, nos órgãos públicos, como é o caso das universidades federais, é elaborado o orçamento anual, regido pela Lei Orçamentária Anual (LOA), a qual estabelece os créditos destinados aos diversos órgãos governamentais para que eles possam, então, desenvolver suas atividades. É nesse horizonte que este estudo aplica o princípio da Gestão de Processos, como ferramenta de gestão, para monitorar o desempenho da execução orçamentária, especialmente nos procedimentos que requerem ações entre unidades departamentais. Assim, o objetivo geral deste estudo foi o de analisar a gestão da execução orçamentária da Universidade Federal de Pernambuco (UFPE) e propor melhorias ao processo. Especificamente, o estudo identificou, descreveu e representou graficamente o processo de execução orçamentária da UFPE; analisou e apontou seus cenários atual e desejável em relação às suas etapas, ao tempo utilizado no desenvolvimento das tarefas e aos recursos humanos envolvidos; e apresentou uma proposição de indicadores de desempenho do processo na expectativa de que sirvam de recursos para monitorar a execução orçamentária das unidades gestoras de orçamento e da UFPE, em geral. Pesquisa de natureza aplicada, a coleta de dados combinou diferentes fontes de evidências: pesquisa documental, observação participante e questionários semiestruturados. Adotou-se abordagem qualitativa e quantitativa na análise dos dados, e utilizou a metodologia do Business Process Management (BPM) para descrição, representação e análise do processo. A proposição dos indicadores seguiu o modelo metodológico de Trzesniak (2014), e, portanto, os indicadores foram formulados com base em cinco dimensões: denominação, propósito, conceito, forma de apuração e metadados. A pesquisa apontou que o processo de execução orçamentária da UFPE tem potencial para se tornar mais ágil, eficiente e focado no usuário e que os indicadores de monitoramento propostos poderão acompanhar a gestão orçamentária.
One of the major missions of the government is to provide welfare to the population. In order to achieve this goal it is necessary to develop actions, which involve linking public funds to ensure resources for the development of such actions. Thus, public agencies - such as federal universities - prepare the annual budget in accordance with the Annual Budget Law (LOA), which establishes credits allocated to various government agencies so that they may develop their activities. This is the horizon to which this study applies the principle of process management as a management tool to monitor the performance of budget execution, especially procedures that require actions between departmental units. Therefore, this study aims at analyzing budget execution management performed by the Federal University of Pernambuco (UFPE) and proposing improvements to the process. Specifically, this study identified, described and graphically represented the budget execution process of UFPE. It analyzed and pointed out the current and desired scenarios regarding its stages, time spent in the development of tasks and human resources involved. In addition, it presented a proposal for performance indicators in an attempt to serve as resources for monitoring budget execution of UFPE's budget management units. This study is an applied research. Data collection combined different sources of evidence: document research, participant observation, and semi-structured questionnaires. It adopted qualitative and quantitative approach to data analysis, and used Business Process Management (BPM) methodology for description, representation and analysis of the process. Proposition of indicators followed the methodological model developed by Trzesniak (2014), and therefore indicators have been formulated based on five dimensions: denomination, purpose, concept, means of verification and metadata. The research indicated that UFPE's budget execution process has the potential to become more agile, efficient and focused on the user, and the proposed monitoring indicators may follow up the budget management.
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Arendsee, Wayne C. « Development of a Coaxiality Indicator ». Thesis, University of North Texas, 1999. https://digital.library.unt.edu/ark:/67531/metadc2283/.
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The geometric dimensioning and tolerancing concept of coaxiality is often required by design engineers for balance of rotating parts and precision mating parts. In current practice, it is difficult for manufacturers to measure coaxiality quickly and inexpensively. This study examines feasibility of a manually-operated, mechanical device combined with formulae to indicate coaxiality of a test specimen. The author designs, fabricates, and tests the system for measuring coaxiality of holes machined in a steel test piece.
Gage Repeatability and Reproducibility (gage R&R) and univariate analysis of variance is performed in accordance with Measurement System Analysis published by AIAG. Results indicate significant design flaws exist in the current configuration of the device; observed values vary greatly with operator technique. Suggestions for device improvements conclude the research.
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Rojas-Candio, Piero, Arturo Villantoy-Pasapera, Jimmy Armas-Aguirre et Santiago Aguirre-Mayorga. « Evaluation Method of Variables and Indicators for Surgery Block Process Using Process Mining and Data Visualization ». Repositorio Academico - UPC, 2021. http://hdl.handle.net/10757/653799.
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El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.In this paper, we proposed a method that allows us to formulate and evaluate process mining indicators through questions related to the process traceability, and to bring about a clear understanding of the process variables through data visualization techniques. This proposal identifies bottlenecks and violations of policies that arise due to the difficulty of carrying out measurements and analysis for the improvement of process quality assurance and process transformation. The proposal validation was carried out in a health clinic in Lima (Peru) with data obtained from an information system that supports the surgery block process. Finally, the results contribute to the optimization of decision-making by the medical staff involved in the surgery block process.
Revisión por pares
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Lage, Gustavo Garios. « Proposição de um indicador global de funcionalidade operacional para sistemas de processamento primário em instalações marítimas de produção de petróleo : estudo de caso para o sistema de separação e tratamento de óleo ». Universidade do Estado do Rio de Janeiro, 2013. http://www.bdtd.uerj.br/tde_busca/arquivo.php?codArquivo=6893.
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Este texto verificou o tema de monitoramento de processos de produção de petróleo em plataformas no mar de forma a propor indicadores globais para monitoramento da funcionalidade dos equipamentos que envolvem estes processos, permitindo a antecipação da tomada de decisão sobre suas eminentes quedas de disponibilidade. Para tal, buscando conhecer as áreas envolvidas na gestão de uma plataforma de petróleo no mar, foram identificados os principais sistemas relacionados ao processo de produção de petróleo e optou-se pelo Sistema de Separação e Tratamento de Óleo para desenvolvimento e validação dos indicadores propostos. O Indicador Global de Funcionalidade Operacional (IGFO) foi desenvolvido a partir dos dados disponíveis para monitoramento dos processos de produção de petróleo, focado nas visões das principais áreas envolvidas na gestão da plataforma. Este indicador foi elaborado com objetivo de simplificar a análise dos processos, permitindo assim aferir o desempenho das ações de monitoramento de processos em plataformas de petróleo, de modo a atuar de forma antecipativa, contribuindo com a identificação e a disseminação das melhores práticas de manutenção preditiva. Neste aspecto, os indicadores na forma de normalização utilizada permitem comparações em diversos níveis, tanto em relação as plataformas dentro de uma empresa, como plataformas de empresas diferentes. Os indicadores globais propostos obtiveram resultados que permitiram avaliar a queda de funcionalidade dos equipamentos do Sistema de Separação e Tratamento de Óleo durante o período avaliado, servindo de base para identificação das causas das falhas destes equipamentos. Assim sendo, pôde-se perceber que a utilização dos indicadores globais identificados pode responder com sucesso às necessidades propostasThis text has verified the topic of monitoring production processes in offshore oil platforms in order to propose global indicators for monitoring the functionality of equipment in these processes, allowing the anticipation of making decisions about their eminent falls availability. To do this, seeking to know the areas involved in the management of an offshore oil platform, the main systems related to the process production of oil where identified and the system of Separation and Oil Treatment was chosen for the development and validation of the proposed indicators. The Global Indicator of Functionality Operation (IGFO) was developed from data available in monitoring production processes, with visions focused on the key areas involved in the management of the platform. This indicator was developed in order to simplify the analysis of processes, allowing the measurement of the stocks made in processes performance, in order to act in a preemptive way, contributing to the identification and dissemination of best practices of predictive maintenance. In this regard, the indicators used in the form of standardization allow comparisons at various levels, both for the platforms within a company, as platforms from different companies. The proposed global indicators obtained results that allows the evaluation of decrease in functionality of the equipments belong to the Separation System and Oil Treatment during the study period, providing the basis for identifying the causes of failures in these equipments. Therefore, it could be seen that the use of global indicators can successfully respond to the needs proposals.In the same context, it could be seen that the use of global indicators identified can successfully respond to the needs proposals
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Wall, Tamara U., Alison M. Meadow et Alexandra Horganic. « Developing Evaluation Indicators to Improve the Process of Coproducing Usable Climate Science ». AMER METEOROLOGICAL SOC, 2017. http://hdl.handle.net/10150/623111.
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Resource managers and decision-makers are increasingly tasked with integrating climate change science into their decisions about resource management and policy development. This often requires climate scientists, resource managers, and decision-makers to work collaboratively throughout the research processes, an approach to knowledge development that is often called "coproduction of knowledge." The goal of this paper is to synthesize the social science theory of coproduction of knowledge, the metrics currently used to evaluate usable or actionable science in several federal agencies, and insights from experienced climate researchers and program managers to develop a set of 45 indicators supporting an evaluation framework for coproduced usable climate science. Here the proposed indicators and results from two case studies that were used to test the indicators are presented, as well as lessons about the process of evaluating the coproduction of knowledge and collaboratively producing climate knowledge.
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Kuek, Soon-Chun. « An investigation of cavity pressure as a process and quality indicator in the micro-injection molding process ». Connect to this title online, 2007. http://etd.lib.clemson.edu/documents/1202418181/.
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Gori, Rodrigo Soares Lelis. « Modelo de distribuição de recursos orçamentários baseado em indicadores de desempenho para um instituto federal de educação, ciência e tecnologia ». Universidade do Vale do Rio dos Sinos, 2016. http://www.repositorio.jesuita.org.br/handle/UNISINOS/5599.
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As Instituições Federais de Ensino buscam, constantemente, implementar avanços em um de seus principais instrumentos de planejamento e controle, o orçamento público anual. Em vista da natureza e das características especiais destas instituições, o seu processo orçamentário se reveste de especificidades e exige estudos e análise para melhor compreensão desse fenômeno. Surge, então, como um instrumento de auxílio na gestão orçamentária a avaliação de desempenho através de indicadores. A pesquisa avança para a proposição de um modelo que melhor trate o objeto deste estudo. Logo, para a realização deste trabalho, foi utilizada a DSR como método de pesquisa, apoiada pelo método AHP. Assim, o presente estudo se propôs a desenvolver um modelo de distribuição de recursos orçamentários, baseado em indicadores de desempenho para as unidades de ensino que compõem um Instituto Federal de Educação, Ciência e Tecnologia. A instituição escolhida localiza-se na região Norte. O modelo proposto foi aplicado no processo de distribuição de orçamento para oito unidades que compõem a referida instituição, adotando dois critérios, número de discentes regularmente matriculados e a avaliação de indicadores de desempenho. Três etapas integradas entre si, mas com finalidades diferentes estruturam o modelo proposto. A primeira etapa do modelo consiste na avaliação dos indicadores de desempenho, por meio do método AHP, indicadores estes selecionados por um grupo de nove especialistas. A segunda etapa consiste na obtenção de uma pontuação para cada unidade de ensino da instituição pesquisada, de acordo com a avaliação dos indicadores de desempenho. A terceira e última etapa consiste na definição de um peso para cada unidade de ensino para aplicação no orçamento de 2016 da instituição. Como principal resultado, verificou-se que o modelo proposto, quando comparado com o modelo atual, imprime uma nova postura no processo orçamentário da instituição, implementando mecanismos que permitem valorizar o esforço acadêmico de suas unidades através do uso dos indicadores de desempenho, proporcionando uma equalização entre as unidades que compõem a instituição.
Federal Education Institutions constantly seek to implement advances in one of their main planning and control tools, which is the annual public budget. Due to their nature and special features the institutions’ budget process is very specific, so it demands studies and analysis in order to better understand this phenomenon. As a result of this, and like an aid in budget management, arises the performance evaluation through indicators. The research goes forward for the proposition of a model that better addresses the subject of this study. So, to accomplish this work, it was used the DSR (Design Science Research) as the research method which was supported by AHP (Analytic Hierarchy Process). Thus, the present study had as its proposal to develop a distribution model of budget resources, based on performance indicators for the teaching units that comprise a Federal Institute of Education, Science and Technology. The chosen institution is located in the North of Brazil. The proposed model was applied on the budget allocation process in eight units that are part of the institution mentioned above. Two criteria were adopted: the number of enrolled students and the performance indicators evaluation. Three integrated steps, but with different purposes, have structured the proposed model. The first step consists in the performance indicators evaluation, through the AHP method; such indicators were selected by a group of nine experts. The second step consists in obtaining a score for each teaching unit of the researched institution, according to the assessment of performance indicators. The third and final step consists in defining a weight for each teaching unit for using in the 2016 budget of the institution. As the main result, it was found out that the proposed model, when compared to the current one, presents a new approach in the institution budget process, implementing tools that enhance the academic effort of its units by using the performance indicators, providing equalization between the units that comprise the institution.
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Oliveira, Débora Silva de. « Indicadores de regressão e de crescimento do primogênito no processo de tornar-se irmão ». reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2010. http://hdl.handle.net/10183/26467.
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O presente estudo teve por objetivo examinar alguns indicadores de regressão e de crescimento do primogênito, longitudinalmente, da gestação aos dois anos de vida do irmão. Foi realizado estudo de caso coletivo, do qual participaram três primogênitos e seus respectivos genitores, em três momentos de análise dos dados (no terceiro trimestre de gestação, aos doze e aos vinte e quatro meses do bebê). Os participantes pertenciam à amostra de um projeto longitudinal maior. Com as crianças, foi aplicado um teste projetivo e as mães e os pais responderam, separadamente, a entrevistas semi-dirigidas. Análise de conteúdo revelou um predomínio de indicadores de regressão do primogênito no período gestacional, tanto a partir do ponto de vista da criança quanto da mãe e do pai. Aos vinte e quatro meses, o teste projetivo revelou indicadores tanto de regressão quanto de crescimento, enquanto para os genitores continuou predominando a regressão. No que tange aos sentimentos maternos e paternos, percebeu-se culpa, preocupação e receio provocados pela regressão do primogênito, durante a gestação e aos vinte e quatro meses. Os genitores parecem ter acolhido mais facilmente a regressão durante a gestação. Ainda que tenham acolhido a regressão aos doze e aos vinte e quatro meses, também estimularam comportamento “de adulto” no primogênito. Aos vinte e quatro meses, predominaram estresse, cansaço, incômodo, impaciência frente à regressão, e orgulho, contentamento e surpresa diante do crescimento. Os resultados revelaram que a regressão foi um meio que o primogênito encontrou para enfrentar o contexto de chegada de um irmão, enquanto que o crescimento revelou a capacidade para novas conquistas ou ainda os custos de assumir novas responsabilidades e o papel de filho mais velho. Assim, tanto as manifestações regressivas quanto as de crescimento oportunizaram um ir e vir saudável e a possibilidade de amadurecimento ou de desenvolvimento rumo à independência. As implicações desses achados que envolvem o processo de tornar-se irmão são destacadas no âmbito da pesquisa e clínico.The present study aimed to examine longitudinally, from pregnancy to the second child’s second year, some indicators of regression and growth in the firstborn. A collective-case study was carried out, in which three firstborn and their parents took part. The data were collected in three different moments: third trimester of pregnancy, at the baby’s twelfth and twenty-first month. The participants were sellected from a larger longitudinal project. A projective test was used in order to acess the children’s point of view whilst the parents’ point of view was examined through an individual semi-structured interview with each parent. Content analysis revealed a predominance of indicators of regression in the firstborn during pregnancy, both from the children’s and the parents’ point of view. When the firstborn was 24 months old, the projective test revealed indicators of both regression and growth, while from the parents’ perspective, there was still predominance of regression. As far as maternal and paternal feelings are concerned, parents reported guilt, concern and fear, provoked by the firstborn’s regression, during pregnancy and when the second child was 24 months old. The parents seem to have accepted these feelings more easily during pregnancy. Even though they seem to have accepted regression when the second child was 24 months old, they also stimulated “adult-like” behaviour in the firstborn. When the firstborn was twenty-four months, parents reported stress, tiredness, uneasiness, impatience in response to regression in the firstborn, and pride, hapiness and surprise in response to growth. The results revealed that regression was used as a means to cope with the context of a sibling’s arrival whereas growth revealed the firstborn’s capacity for new achievements or the costs involved in assuming new responsibilities and the role of an older child. Therefore, both regressive and growth manifestations enabled a healthy to and fro and the possibility of maturation or development towards independence. The research and clinical implications of these findings that involve the process of becoming a sibling are highlighted.
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Passos, Joanir Pereira. « A utilização de indicadores na prática gerencial do enfermeiro em unidades básicas de saúde da Cidade do Rio de Janeiro ». Universidade de São Paulo, 2004. http://www.teses.usp.br/teses/disponiveis/7/7136/tde-08052007-092913/.
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Este estudo buscou conhecer a prática gerencial, atual, do enfermeiro de Unidade Básica de Saúde (UBS), da Área de Planejamento 5.3 da Secretaria Municipal de Saúde da cidade do Rio de Janeiro, considerando a avaliação do processo de trabalho, enfatizando o uso de indicadores como informação básica. Os objetivos foram: identificar os meios e instrumentos utilizados pelos enfermeiros-gerentes no gerenciamento de UBS; analisar os principais indicadores selecionados, pelos enfermeiros, na tomada de decisões da prática gerencial para o monitoramento e avaliação das ações desenvolvidas e, avaliar o processo de trabalho dos enfermeiros na gerência de UBS, na formulação e decisão política para garantir os princípios do Sistema Único de Saúde (SUS). O cenário foi constituído por sete UBS gerenciadas por enfermeiros e os dados foram coletados através de um formulário especifico, que permitiu realizar uma análise quanti-qualitativa, à luz do referencial teórico do tema em questão. O estudo evidenciou que os enfermeiros, independente do tempo de profissão, capacitação profissional e exercício do gerenciamento, revelaram uma certa convergência nas concepções acerca do processo de trabalho gerencial e ao uso de indicadores, na formulação e na decisão política das ações em saúde, no estabelecimento de uma efetiva relação entre o objeto(clientela) e a finalidade do seu processo de trabalhoThis study aimed to know the currrent management practice developed by nurses at Basic Health Units (UBS) from the programatic area 5.3 of the Municipal Health Secretary of the city of Rio de Janeiro, emphasizing the use of indicators as basic information in their working process. The objectives were: to identify the means and instruments used by the nurses in the UBS management; to analyze the main indicators selected by the nurses in their management decision making to monitore and to evaluate the developed actions and, to evaluate the nurses working process in the management of UBS, the formulation and decision making politics to guarantee the principles of the Health System (SUS). The scenarium was constituted by seven UBS managed by nurses and the data were collected through a specific form, that allowed to carry out a quanti-qualitative analysis, in the light of the theoretical referential of the subject in question. The study evidenced that the nurses, independently of the time of profession, professional qualifications and management practice, have a certain convergence in their conceptions concerning the management of the working process and in the use of indicators, in the formulation and in the politic decision making related to health actions and, in the establishment of an effective relationship between the object (clientele) and the purpose of their working process
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Araujo, Tatiana. « Redução das perdas no processo produtivo de uma fábrica de fraldas descartáveis através da implantação do controle estatístico do processo ». reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2004. http://hdl.handle.net/10183/142248.
Texte intégralRésumé :
Esta dissertação aborda a redução das perdas de qualidade em um processo de fabricação de fraldas descartáveis, através da implantação da ferramenta de Controle Estatístico de Processo (CEP), que tem por objetivo analisar e monitorar as principais variáveis e características de qualidade que influenciam no processo produtivo. Depois de implantada a ferramenta do CEP, são propostos alguns indicadores de desempenho para a área de produção da empresa que servirão de base para medir e acompanhar o desempenho de alguns processos, importantes para se atingir e acompanhar as metas de melhoria de qualidade almejadas pela empresa. A dissertação apresenta uma revisão detalhada da literatura abordando a qualidade, as perdas existentes no processo produtivo, o Desdobramento da Função Qualidade (QFD - Quality Function Deployment), o Controle Estatístico do Processo (CEP) e os indicadores de desempenho. Os resultados obtidos através da implantação do CEP mostram que a empresa deve investir na tecnologia do seu processo produtivo, pois em muitos aspectos sua qualidade esbarra na falta da mesma, mas deve se deter também na substituição de alguns fornecedores de suas matérias-primas, além de investir no treinamento de seus operadores, pois os mesmos devem estar constantemente renovando seus conhecimentos para prevenir falhas do processo.This dissertation is about the reduction of the quality losses on a manufacturing process of diapers, through the implantation of the Statistical Process Control (SPC), which main purpose is to analyse and control the main variables and quality characteristics of the process that can inspire the improvement of the productive process. After introduce the tool, will be proposed some performance indicators for the production sector, just for accompanying and control some process in order that the company can reach it's purpose. The dissertation presents a specify revision o f the literature, approa~hing the quality, the losses in the productive process, the Quality Function Deployment (QFD), SPC and the performance indicators. The results gained with the implant of CEP show that the company should invest on the technology o f its manufacturing process, because in many ways the quality collides with a missing policy, but the company should also pay attention to the suppliers ofraw material and maybe replace them. Besides that, the company should invest on training its operator because they should be constantly renovating their knowledge to prevent failure on the process.
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Facioli, Érick Renato Fogar. « Análise da cobertura do jornal Folha de São Paulo sobre o tema mortalidade infantil entre 1990 e 2015 ». Botucatu, 2017. http://hdl.handle.net/11449/151666.
Texte intégralRésumé :
Orientador: Cristina Maria Garcia de Lima ParadaResumo: A taxa de mortalidade infantil é indicador sensível para refletir o grau de desenvolvimento de um país. Nas últimas décadas, o Brasil registrou grande variação negativa na taxa desse desfecho, resultado da centralidade nas políticas públicas de saúde materno-infantis nacionais. O conhecimento público sobre os fatores que contribuíram para a melhora desse indicador é importante por fazer da população parte integrante do processo, permitindo maior controle social. Possibilita, ainda, que o cidadão tenha a oportunidade de fazer a sua parte no que diz respeito à prevenção. O objetivo do presente estudo foi avaliar a cobertura jornalística realizada sobre o tema mortalidade infantil na versão impressa do jornal Folha de São Paulo entre 1990 e 2015, período definido pela Declaração do Milênio para o cumprimento da meta de redução em dois terços na taxa de mortalidade infantil global. Trata-se de estudo de abordagem quantiqualitativa, de caráter descritivo e retrospectivo. A escolha do jornal Folha de São Paulo decorreu do fato de constituir o veículo jornalístico de maior circulação no país. Para seleção das matérias, utilizaram-se as palavras-chave “mortalidade” and “infantil” no acervo digital do próprio jornal. A coleta de dados foi realizada entre setembro de 2015 e julho de 2016. No total, 2436 matérias foram inicialmente selecionadas para leitura dinâmica. Aplicaram-se, em seguida, os critérios de exclusão: citações isoladas, comentários dos leitores, publicidade, informes pu... (Resumo completo, clicar acesso eletrônico abaixo)
Mestre
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Pansarella, Giulia. « Misurazione e monitoraggio dei Key Performance Indicators di processo : il caso Ducati Motor Holding S.p.a ». Master's thesis, Alma Mater Studiorum - Università di Bologna, 2019.
Trouver le texte intégralRésumé :
Il presente lavoro di tesi si inserisce perfettamente nel contesto del Lean Management, oggi sistema gestionale per eccellenza, guidato dal Lean Thinking.
Il Lean Thinking è un veicolo di trasformazione totale, le aziende che lo metabolizzano imparano a ragionare in maniera diversa, innovativa, ma soprattutto assistono ad una trasformazione visibile, possibile mediante interventi significativi.
Per ottenere risultati quantificabili, la metodologia Lean corretta non basta da sola per l’ottenimento del successo e quindi degli obiettivi preposti, è necessario bensì l’utilizzo di strumenti adatti, quali i Key Performance Indicators.
Il monitoraggio continuo degli indicatori di processo fa sì in taluni casi che si attuino delle azioni preventive anticipando l’eventuale manifestarsi di situazioni spinose e in tali altri che gli interventi possano essere immediati qualora i problemi si fossero già presentati.
Lo scopo del lavoro è quello di illustrare le teorie del mondo Lean ed i metodi e gli strumenti utilizzati per monitorare il processo di produzione veicolo in Ducati, al netto del miglioramento attuato.
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Simon, Levente Lörinc. « Systematic retrofit method for chemical batch processes using indicators, heuristics and process models / ». Zürich : ETH, 2007. http://e-collection.ethbib.ethz.ch/show?type=diss&nr=17092.
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Hassan, Che Rosmani Bt Che. « The integration of performance indicators into the audit of process safety management systems ». Thesis, University of Sheffield, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.264431.
Texte intégral
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Boles, Myra. « A Causal Model of Hospital Volume, Structure and Process Indicators, and Surgical Outcomes ». VCU Scholars Compass, 1994. https://scholarscompass.vcu.edu/etd/4370.
Texte intégralRésumé :
This research developed and tested a conceptual model to explain why higher volumes of certain surgical procedures lead to better patient outcomes. The model incorporated hospital structural characteristics and process of care indicators to explain the volume-outcome relationship. The volume-outcome relationship was further examined longitudinally to determine stability over time and to substantiate the causality implied by the conceptual model.
A sample (n=1752) of acute-care, general hospitals was selected from hospitals that performed, in 1990, at least one surgical procedure on Medicare patients of the following: reduction of hip fracture, cholecystectomy, hip replacement, carotid endarterectomy, and pacemaker insertion. For the longitudinal analysis, the sample size was reduced to 1582 hospitals that performed all five surgical procedures in 1988 and in 1990. The conceptual model was specified as a structural equation model, and was analyzed using LISREL 7. The cross-sectional analysis examined interrelationships among volume, resource availability, average length of stay, structure, process, and outcome. Panel data were used to examine the stability of volume and outcome from 1988 to 1990.
The hypothesized volume-outcome relationship existed for hip fracture and cholecystectomy, and the effects of structure and process on outcome were significant for hip fracture and hip replacement. No volume effects were detected for hip replacement, carotid endarterectomy, and pacemaker insertion. In all cases, volume, average length of stay, and resource availability had significant influence on the hospital's structure and process of care. Panel data were relatively stable for volume, but unstable for outcome.
The volume-outcome relationship is procedure-specific. For hip fracture and cholecystectomy, the direct effect of volume on outcome is small after taking into account structure and process. The indirect effect of volume leads to inefficient care processes and attenuates the beneficial, direct effects of high volume.
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Wright, Andrew M. « Selection, production and characterisation of a biological indicator organism for low temperature steam and formaldehyde (LTSF) sterilization ». Thesis, University of Bath, 1991. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.279300.
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Carmo, Adson Rocha do. « KPI como base para modelagem de requisitos não funcionais em processos de negócio ». Universidade de São Paulo, 2016. http://www.teses.usp.br/teses/disponiveis/100/100131/tde-09032017-235011/.
Texte intégralRésumé :
No cenário atual, nota-se a constante busca das organizações para que se mantenham competitivas no mercado. Para apoiar a organização, tanto no nível operacional quanto no nível não operacional, a Tecnologia da Informação (TI) é usada. Com intuito de apoiar as estratégias, as organizações usam a Gestão de Processos de Negócio (BPM Business Process Management) para identificar, definir e evoluir seus processos de negócio. Usando estes recursos, o framework Strategic Alignment with BPM (StrAli-BPM) foi desenvolvido para contribuir na melhoria do alinhamento entre os níveis estratégicos e operacionais da organização, por meio do tratamento dos requisitos não funcionais nos processos de negócio. Este projeto de pesquisa propõe estender o framework StrAli-BPM com a criação de um novo componente para fazer a extração de informações de metas estratégicas organizacionais a serem usadas na modelagem de requisitos não funcionais de processos de negócio. Para auxiliar na melhoria do alinhamento estratégico, a versão antiga do framework StrAli-BPM usa os Acordos em Nível de Negócio (BLA Business Level Agreement) para tratar os requisitos não funcionais. Além de tratar os requisitos não funcionais por meio de BLAs, a versão antiga do framework StrAli-BPM define que o BLA deve dar origem aos Acordos em Nível de Serviço (SLA Service Level Agreement), ou seja, os SLAs devem ser derivados dos BLAs. No entanto, esta versão antiga não define quais informações das metas estratégicas organizacionais devem ser usadas para compor BLAs. O novo componente proposto neste projeto de pesquisa, chamado Indicador Chave de Desempenho para Acordo em Nível de Negócio (KPI2BLA Key Performance Indicator to Business Level Agreements), se propõe a identificar quais informações relevantes das metas estratégicas organizacionais devem ser usadas na criação dos requisitos não funcionais, que, posteriormente, devem servir para criação de BLAsIn the present scenario, there is the constant search for organizations to remain competitive in the market. And to support the organization, both at the operational level and in the non-operational level, the Information Technology (IT) is used. In order to support the strategies organizations use the Business Process Management (BPM) to identify, define and evolve their business processes. Using these features, the framework Strategic Alignment with BPM (StrAli-BPM) is designed to contribute to improving the strategic alignment between the strategic and operational levels of the organization, through the treatment of non-functional requirements in the business process. This research project proposes to extend the StrAli-BPM framework with the creation of a new component to the extraction of organizational strategic goals information to be used in the modeling of non-functional requirements of business processes. To assist in improving the strategic alignment, the old version of StrAli-BPM framework uses the Agreements in Business Level (BLA) to treat the non-functional requirements. In addition to treating non-functional requirements through BLAs, the old version of StrAli-BPM framework defines the BLA should lead to agreements on service level (SLA), its mean, the SLAs should be derived from BLAs. However, this old version does not define what information the organizational strategic goals should be used to compose BLAs. The new component proposed in this research project, called Key Performance Indicator to Agreement on Business Level (KPI2BLA) aims to identify relevant information from organizational strategic goals should be used in the creation of requirements nonfunctional, which later must be used to create BLAs
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Nuintin, Adriano Antonio. « O desenvolvimento de indicadores do desempenho e da qualidade para o processo de produção : Estudo de casos do processo de produção do café ». Universidade de São Paulo, 2007. http://www.teses.usp.br/teses/disponiveis/96/96133/tde-20072007-164549/.
Texte intégralRésumé :
Este trabalho procura investigar o desenvolvimento de indicadores do desempenho e da qualidade para o processo de produção. O objetivo é verificar por que existe dificuldade em generalizar os indicadores do desempenho e da qualidade para todos os processos de produção, e desenvolver uma metodologia para determinar estes indicadores. O processo de produção é entendido como um conjunto de causas operando insumos, resultando em efeitos. Dessa forma, os indicadores do desempenho irão avaliar as causas, e os indicadores da qualidade irão avaliar os efeitos do processo de produção. A revisão bibliográfica, do trabalho, é divida em dois momentos: primeiro é feito um levantamento de modelos de avaliação, que possam ser aplicados nos processos de produção, destacando o objetivo da informação gerada e seus principais indicadores; no segundo momento, são levantados alguns direcionadores para responder o problema do trabalho, como: gestão do processo de produção, missão, objetivos, estratégias, fatores críticos de sucesso do processo de produção, avaliação do desempenho e da qualidade e indicadores do desempenho e da qualidade. Com isso, é elaborado uma proposição do ponto de vista teórico, a qual é verificada do ponto de vista empírico, com quatro estudo de casos. Os casos estudados são organizações que têm como processo de produção a commodity café. O trabalho permitiu verificar que cada processo de produção possui seus objetivos, estratégias e fatores críticos de sucesso, tornando-os únicos. Permitiu também observar que os indicadores dependem do objetivo da avaliação, resultando, dessa forma, a dificuldade de gereneralização dos indicadores para todos os processos de produção.This research aims at investigating the development of performance and quality indicators for the production process. The objective is to verify why it is difficult to generalize performance and quality indicators for all production processes, and developing a methodology to determine these indicators. The production process is understood as a body of causes operating raw materials, resulting in effects. This way, the performance indicators shall evaluate the causes, and the quality indicators shall evaluate the effects of the production process. The bibliographical review of this research is divided into two moments: first we do a survey of evaluation models which may be applied to the production processes, highlighting the objective of the information created and its main indicators; in the next moment, some guiders are brought into question in order to answer work problems such as: production process management, mission, objectives, strategies, critical factors of success in the production process, performance and quality evaluation and indicators of performance and quality. With this, we elaborate a proposal from the theoretical point of view, which is verified from the empirical point of view, with four case studies. The cases studied are organizations which have as production process the commodity coffee. The research made it possible to verify that each production process has its own objectives, strategies and critical factors of success making them unique. It also made it possible to verify that the indicators depend on the objective of the evaluation, thus resulting in the difficulty of generalization of the indicators for all production processes.
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Facioli, Érick Renato Fogar [UNESP]. « Análise da cobertura do jornal Folha de São Paulo sobre o tema mortalidade infantil entre 1990 e 2015 ». Universidade Estadual Paulista (UNESP), 2017. http://hdl.handle.net/11449/151666.
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A taxa de mortalidade infantil é indicador sensível para refletir o grau de desenvolvimento de um país. Nas últimas décadas, o Brasil registrou grande variação negativa na taxa desse desfecho, resultado da centralidade nas políticas públicas de saúde materno-infantis nacionais. O conhecimento público sobre os fatores que contribuíram para a melhora desse indicador é importante por fazer da população parte integrante do processo, permitindo maior controle social. Possibilita, ainda, que o cidadão tenha a oportunidade de fazer a sua parte no que diz respeito à prevenção. O objetivo do presente estudo foi avaliar a cobertura jornalística realizada sobre o tema mortalidade infantil na versão impressa do jornal Folha de São Paulo entre 1990 e 2015, período definido pela Declaração do Milênio para o cumprimento da meta de redução em dois terços na taxa de mortalidade infantil global. Trata-se de estudo de abordagem quantiqualitativa, de caráter descritivo e retrospectivo. A escolha do jornal Folha de São Paulo decorreu do fato de constituir o veículo jornalístico de maior circulação no país. Para seleção das matérias, utilizaram-se as palavras-chave “mortalidade” and “infantil” no acervo digital do próprio jornal. A coleta de dados foi realizada entre setembro de 2015 e julho de 2016. No total, 2436 matérias foram inicialmente selecionadas para leitura dinâmica. Aplicaram-se, em seguida, os critérios de exclusão: citações isoladas, comentários dos leitores, publicidade, informes publicitários, gráficos isolados, matérias idênticas publicadas e erratas, restando 429 textos. Como era critério de inclusão analisar as publicações que fizessem referência aos determinantes da mortalidade infantil, nova seleção foi necessária e, nessa etapa, foram obtidas 267 matérias, às quais foram aplicadas o Protocolo de Análise de Cobertura Jornalística, com a função de quantificar e organizar o material. Para a análise qualitativa, foram utilizados os textos com chamada de capa, o que resultou em 82 matérias, avaliadas a partir dos referenciais teórico-metodológicos do enquadramento, agenda-setting e Cenário de Representação Política (CR-P). Os resultados revelam, em geral, cobertura jornalística superficial e sensacionalista do tema, carecendo de análises mais amplas, como as razões históricas, políticas e sociais a ele relacionadas. Houve privilégio a fontes oficiais, com pouco espaço para opiniões de especialistas independentes e do cidadão comum. Por vezes, o Estado foi apresentado como ineficiente para cuidar da saúde da população.
The child mortality rate is a sensitive indicator to reflect a country’s development level. In the last few decades, Brazil has shown a decrease great variation in such rate, which has been the result of centrality in the national public policies on maternal-infant health. Public knowledge about the factors that have contributed to the improvement of this indicator is important as it makes the population an integral part of the process, thus allowing for greater social control. It also provides citizens with the opportunity to play their role as regards prevention. This study aimed at evaluating the journalistic coverage of the topic child mortality in the printed version of the newspaper Folha de São Paulo from 1990 to 2015, which is the period defined by the Millennium Declaration for achieving the goal of reducing global mortality rates by twothirds. It is a study with a quanti-qualitative, descriptive and retrospective approach. The choice for the newspaper Folha de São Paulo was due to the fact that it is the journalistic vehicle with the largest circulation in the country. In order to select the articles, the key words “mortality” and “child” were used in the newspaper’s digital collection. Data were collected from September 2015 to July 2016. In total, 2,436 articles were initially selected for dynamic reading. Isolated citations, readers’ comments, publicity, advertising reports, isolated graphs, identical published articles and errata, were not included in the study. Thus, 429 texts remained. Since the inclusion criterion was the analysis of publications that referred to the determinants of child mortality, a new selection was necessary and, in that phase, 267 articles were obtained to which the Protocol for Analysis of Media Coverage was applied with the purpose to quantify and organize the material. For qualitative analysis, the texts referred to on the first page of the newspaper were used, which resulted in 82 articles that were evaluated based on the theoretical and methodological frameworks of framing, agenda-setting and Political Representation Setting (RS-P). In general, the results showed superficial and sensationalist coverage of the topic that lacked more comprehensive analyses, such as those of the historical, political and social reasons related to it. Official sources were privileged, and little space was opened for opinions of independent experts and for those of common citizens. At times, the State was presented as inefficient to care for the population’s health.
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Castillo, Nicodemus Herb. « A methodological approach for indicator-based sustainable transport assessment ». Thesis, Loughborough University, 2004. https://dspace.lboro.ac.uk/2134/7696.
Texte intégralRésumé :
Sustainable transport is now a popular goal of transport planning. As with any aspiration, systems and mechanisms are required to assess and gauge success in achieving this policy goal. There is increasing reliance on sustainable transport indicators as appropriate tools for this purpose. The usefulness and credibility of any indicator-based assessment will undoubtedly depend on the specific indicators utilised. As such, indicators must be selected carefully to maximise their contribution to the sustainable transport decision making process. A review of current applications of sustainable transport indicators has revealed however, that they are typically selected in an ad hoc and arbitrary fashion. Development of a framework that facilitates transparent and systematic indicator selection would therefore represent a significant advance in transport research. In that regard, this thesis presents the Evaluative and Logical Approach to Sustainable Transport Indicator Compilation (ELASTIC), a methodological framework which provides a flexible, participatory and systematic mechanism for identifying and selecting key sustainable transport indicators. The output of ELASTIC is the Transport Sustainability Profile (TSP), a small un-aggregated suite of sustainable transport indicators which together can provide a snapshot of the sustainability of a transport system. Using various multi-criteria and statistical techniques, ELASTIC applies a robust process to evaluate and select indicators based on their analytical soundness and their relevance to key objectives of sustainable transport. A generic and transferable tool, ELASTIC is capable of application at different geographical scales as well as to non-transport sustainability assessment. For the purpose of this research, the framework is demonstrated through application to England, UK where the judgements of relevant Academics and Transport Planners are elicited and entered into the ELASTIC framework to systematically select a subset of 15 indicators from an initial set of 200. By disaggregating the sample of stakeholders into regional groupings, different context-specific suites of indicators for the regional groupings were also derived. The demonstration confirms ELASTIC to be an inclusive and practical approach to compiling a suite of sustainable transport indicators specific to context and which reflects the unique values of key stakeholders.
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Carvalho, Malena Xavier de. « Processos escolares como indicadores de qualidade em educação : um estudo a partir da formação para cidadania ». Universidade de São Paulo, 2015. http://www.teses.usp.br/teses/disponiveis/48/48134/tde-27102015-093947/.
Texte intégralRésumé :
As percepções sobre qualidade em educação no Brasil têm sido influenciadas por questões de acesso e permanência, e atualmente remetem à aprendizagem proporcionada pela formação escolar seja essa formação pautada por desempenho cognitivo em testes ou por sentidos mais abrangentes, como os fins que compõem o direito à educação conforme a CF/88. Se o Estado brasileiro é declaradamente o principal sujeito do dever de garantir tal direito, o qual se cumpre via políticas públicas (entre outros meios), nota-se que, por outro lado, políticas de avaliação e indicadores educacionais correlatos têm sido instrumentos em disputa e protagonistas de algumas tensões. Dentre elas, destaca-se que o indicador mais amplamente utilizado como padrão de qualidade no Brasil IDEB é composto por medidas de aprovação e desempenho cognitivo, e não permite avaliar adequadamente se certos fins da educação estão sendo garantidos pela oferta da educação básica. Sustentando, contudo, a pertinência do uso de indicadores como auxílio na garantia do padrão de qualidade da educação pública ainda que sublinhando dificuldades como a de acessar dimensões mais dificilmente quantificáveis da qualidade educacional, como formação de valores , este trabalho parte da ideia de que as dimensões da qualidade em educação são interligadas, e propõe a hipótese de que resultados educacionais pouco acessíveis a medidas sejam inferidos a partir de seus processos relativos. Tomando a formação para cidadania como caso ilustrativo dessa hipótese, a pesquisa busca identificar, a partir de referências conceituais e empíricas, processos educacionais relevantes à formação para cidadania, e destacar instrumentos com potencial para acessar de forma padronizada os processos apontados, de modo a constituir medidas que alimentem um eventual indicador de qualidade mais compreensivo quanto à magnitude do direito à educação.The perceptions about educational quality in Brazil have been influenced by matters of access and permanence of students in the public systems, and currently they mostly refer to the learning provided by schooling whether this learning is taken in terms of tests scores or in broader senses, such as the educational purposes that comprise the right to education as stated by the Brazilian Constitution. The Brazilian State has a central role in ensuring this right, specially by the means of public policies (among others); it is noticeable, however, that public evaluation policies and related educational indicators have been involved in some controversies. One of these controversies pertains to the educational quality standard more widely used in Brazil IDEB; this indicator is composed by measures of approval and cognitive performance in tests, and does not adequately infer whether certain educational purposes are being guaranteed through public schooling. Nevertheless, this work sustain the relevance of indicators as a support to reach educational quality standards although stressing associated difficulties such as to quantify dimensions of educational quality less approachable by measures, as the formation of values. To cope with this question, it is assumed that the dimensions of educational quality are interconnected, and then proposed the hypothesis that educational outcomes less accessible by measures may be inferred from its related educational processes. This work will ascertain this hypothesis taking education for citizenship as an illustrative case. In this sense, it will identify, from conceptual and empirical references, educational processes relevant to education for citizenship, and highlight potential tools to access this processes in a standardized manner, to explore the possibility to provide measures that could compose a more comprehensive quality indicator concerning the magnitude of the right to education.
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DA, DALT L. « Caratterizzazione delle AOPP (Advanced Oxidation Protein Products) come indicatori di stress ossidativo e processi infiammatori nella bovina ». Doctoral thesis, Università degli studi di Padova, 2011. http://hdl.handle.net/11577/3427417.
Texte intégralRésumé :
The aim of this study was to characterize markers of oxidation of proteins in cattle, developing the assay method of AOPP (advanced oxidation protein products).
Using standard commercial proteins (Bovine serum Albumin, bovine g-Globuline), oxidations In vitro were performed with chlorinated oxidant (hypochlorous acid) and hydroperoxide (cumene hydroperoxide) determining the relationship between AOPP and carbonyl groups by spectrophotometric and Western blotting analysis.
The conformational changes of the standards were observed by one-dimensional electrophoresis kept in non-reducing conditions.
In the second part of this project, we have studied the relationship between inflammation indicators and AOPP in both healthy cow and in animals with inflammatory processes, supporting the hypothesis that AOPP are specific indicators of protein oxidation by chlorinated oxidants produced by neutrophilis.
The third part of the work has focused on the production of oxidative standard protein (AOPP-BSA) for the development of ELISA systems to detect autoantibodies directed against epitopes of oxidized proteins.Lo scopo del presente studio è stato quello di caratterizzare indicatori dell’ossidazione delle proteine nella specie bovina, sviluppando la metodica del dosaggio delle AOPP (advanced oxidation protein products). A partire da standard proteici commerciali (Albumina bovina e g-Globuline bovine) sono state eseguite delle ossidazioni in vitro con ossidante clorurato (acido ipocloroso) ed idroperossido (Cumene idroperossido) determinando la relazione tra AOPP e gruppi carbonilici tramite analisi spettrofotometriche e densitometriche tramite Western blotting. Le modificazioni conformazionali degli standard sono state osservate mediante elettroforesi monodimensionali mantenute in condizioni non riducenti. La seconda parte del progetto sono state studiate le relazioni tra indicatori del processo infiammatorio e le AOPP in animali sani e/o con processi infiammatori in atto, avvalorando l’ipotesi che le AOPP siano degli indicatori specifici dell’ossidazione proteica da parte di ossidanti clorurati di origine neutrofilica. La terza parte del lavoro si è focalizzata sulla produzione di standard proteici ossidati (AOPP-BSA) per la messa a punto di sistemi ELISA per l’individuazione di autoanticorpi diretti contro epitopi ossidati delle proteine.
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Boisvert, Alaya, Sarah Cheevers, Erin Romanchuk et Karen Stroebel. « Measuring Success : Indicators for Strategic Approaches to Sustainable Community Planning ». Thesis, Blekinge Tekniska Högskola, Avdelningen för maskinteknik, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2836.
Texte intégralRésumé :
Understanding successful community planning and transparently monitoring the process through indicators is essential for empowering communities to move towards a sustainable future. This paper investigates two key categories of indicators: 1) socio-ecological indicators and 2) process indicators. The Framework for Strategic Sustainable Development, the foundation of this research, offers a science-based and principled definition of sustainability, as well as a method for structuring, evaluating and informing the design of indicators. A universally applicable set of community planning process indicators has been devised through ‘backcasting’. First, a list of Success Criteria for an ideal sustainable community planning process was developed. To determine the gaps that require monitoring, general practices in current planning were next assessed against this vision of success. Indicators were then brainstormed to measure closure of the highlighted gaps and movement towards success. Finally, these indicators were evaluated against a comprehensive list of ideal indicator characteristics. In summary, applying whole systems and strategic approaches to identifying and designing indicators can be relevant in any context. Process indicators provide the structure in which to monitor planning at every level and across disciplines so that appropriate socio-ecological indicators can then be derived, while simultaneously ensuring more effective governance.Alaya Boisvert - alaya.boisvert@gmail.com Sarah Cheevers - sacheevers@yahoo.com Erin Romanchuk - erinroser@gmail.com Karen Stroebel - kstroebel@gmail.com
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De, Donno Serena. « Development of a colorimetric indicator label for food oxidation based on hexanal detection ». Master's thesis, Alma Mater Studiorum - Università di Bologna, 2018.
Trouver le texte intégralRésumé :
In this work, a colorimetric indicator for food oxidation based on the detection of hexanal in gas-phase, has been developed. In fact, in recent years, the food packaging industry has evolved towards new generation of packaging, like active and intelligent.
According to literature (Pangloli P. et al. 2002), hexanal is the main product of a fatty acid oxidation: the linoleic acid. So, it was chosen to analyse two kinds of potato chips, fried in two different oils with high concentration of linoleic acid: olive oil and sunflower oil.
Five different formulas were prepared and their colour change when exposed to hexanal in gas phase was evaluated. The formulas evaluations were first conducted on filter paper labels. The next step was to select the thickener to add to the formula, in order to coat a polypropylene film, more appropriate than the filter paper for a production at industrial scale. Three kinds of thickeners were tested: a cellulose derivative, an ethylene vinyl-alcohol and a polyvinyl alcohol. To obtain the final labels with the autoadhesive layer, the polypropylene film with the selected formula and thickener was coat with a water based adhesive. For both filter paper and polypropylene labels, with and without autoadhesive layer, the detection limit and the detection time were measured. For the selected formula on filter paper labels, the stability was evaluated, when conserved on the dark or on the light, in order to determine the storage time.
Both potato chips samples, stocked at the same conditions, were analysed using an optimised Headspace-Solid Phase Microextraction-Gas Chromatography-Mass Spectrometry (HS-SPME-GC-MS) method, in order to determine the concentration of volatilized hexanal. With the aim to establish if the hexanal can be considered as an indicator of the end of potato chips shelf life, sensory evaluation was conducted each day of HS-SPME-GC-MS analysis.
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Kitamura, Yuto. « Education Indicators to Examine the Policy-Making Process in the Education Sector of Developing Countries ». 名古屋大学大学院国際開発研究科, 2009. http://hdl.handle.net/2237/14055.
Texte intégral
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Theuri, Naomi. « Indicators of NGOs Success & ; Impacts on NGOs Role in HIV Policy Process in Kenya ». Thesis, Malmö högskola, Fakulteten för kultur och samhälle (KS), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21798.
Texte intégralRésumé :
NGOs have been actively involved in both global and national policy processes resulting to promotion of human rights. However, NGOs involvement in policy process heavily depends on their success, since policy makers choose to engage only successful NGOs. In determining whether NGOs are successful, indicators of NGO success should be evident in their operations. This thesis focuses on three indicators of NGOs success namely, sufficient resources, embeddedness in the community and an already established success in the country where NGOs are geographically located, with an aim to show that successful NGOs have a role in policy process, and such NGOs promote enjoyment of rights such as right to health and freedom from discrimination. The indicators are related to each other and are equally important for an NGO to gain success. Therefore, indicators of NGOs success have great impact on NGOs success that has an impact on NGOs role in policy process.
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Dewa, Ozius. « Selection of child health programme indicators : an assessment of the process in Non-Governmental Organisations ». Diss., University of Pretoria, 2014. http://hdl.handle.net/2263/46148.
Texte intégralRésumé :
Objective To use the theory of change (TOC) to investigate and document the process through which Non-Governmental Organisations (NGOs) select indicators for programmes related to orphans and vulnerable children (OVC).
Methods A qualitative exploratory multiple case study design was used. The study used a non-probability convenience sampling approach in selecting two NGOs (one in Johannesburg Metro, Gauteng Province; and one in Mpumalanga/Limpopo Provinces, South Africa) that specifically implemented OVC programmes. Two community-based organisations supported by one of the NGOs were selected using the snowball approach. Data collection was facilitated by document reviews, focus groups and in-depth interviews. Indicator selection practices of the two NGOs were documented.
Findings NGOs used different approaches to select indicators with different levels of the application of the TOC in the process. Within each NGO, the process was not documented and standardized although there is a strong appreciation for and understanding of the critical role of performance management in OVC programme implementation. The main strategies used to design indicators were influenced by criteria in the request for proposals from the donor, host government priorities and available programme data.
Conclusion The TOC could be used to improve the selection of programme indicators that respond to identified needs of OVCs and their families. Following through the TOC process can help organisations build a framework of indicators in a systematic way that may help ensure their relevance to the programme model and local community context.Mini-Dissertation (MPH)--University of Pretoria, 2014.
tm2015
School of Health Systems and Public Health (SHSPH)
MPH
Unrestricted
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Smit, Charmaine. « Measuring operational risk in the ALCO process / by Charmaine Smit ». Thesis, North-West University, 2008. http://hdl.handle.net/10394/2318.
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Bell, Michael A. « Determinants of Success in ISO 9000 Implementation ». Scholarly Repository, 2010. http://scholarlyrepository.miami.edu/oa_dissertations/536.
Texte intégralRésumé :
The management of quality is a consideration in all industries. The ISO 9000 standard defines a management system framework which includes the necessary and sufficient elements for the systematic management of quality. Some organizations experience positive results from implementing an ISO 9000 based quality management system while others do not. Given its widespread use and the economic implications of ineffective implementation, this study analyzes the implementation process steps, the performance of system elements after certification and organization performance metrics. The methodology combines publicly available financial data and survey results to characterize the determinants of success for ISO 9000 quality management system implementation.
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Kriviraltcheva-Kaneva, Pepa. « Validity of CHAMPS physical activity questionnaire as an indicator of the process of surgical recovery ». Thesis, McGill University, 2006. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=101153.
Texte intégralRésumé :
The objectives of this study are to contribute evidence for construct validity of a self-administered questionnaire of physical activities (CHAMPS) as an indicator of the process of surgical recovery.The surgical population is unique, as it comprises people diverse in age and functioning. The data for this study were obtained from a randomized control trial (RCT) evaluating the impact of a presurgical period of physical conditioning on surgical recovery following scheduled colonic resection, termed rehabilitation. Patients were randomized into two groups, Exercise and Control. Cross-sectional and longitudinal analyses were conducted at entry into the study, at one-day pre-surgery, and at one- and two-months post-surgery. A sample of 62 subjects participated in this study. The Short Form Health Survey (SF-36) Physical Functioning Scale (PF) and Physical Component Summary Score (PCS), VO2max and 6MWT were low to moderately correlated with the CHAMPS questionnaire at the same time points. For the Exercise group, energy expenditure as estimated using the CHAMPS questionnaire, increased significantly from 2653 to 3957 kcal.wk-1 (p<0.05). Physical activity levels dropped significantly (p<0.001) from pre-surgery (4103 kcal.wk-1) to one month post-surgery (1547 kcal.wk-1); and they were still lower (2396 kcal.wk-1) at two months post-surgery (p<0.01). Older age (>65), cancer diagnosis and female gender were associated with higher drop in physical activity levels at one-month post surgery. Evidence has been provided towards construct known groups, longitudinal (sensitivity to change and responsiveness) and convergent validity of physical activity questionnaire (CHAMPS) as an indicator of the process of surgical recovery. The information obtained from the questionnaire will allow health professionals to better plan care and develop programs to best manage the patients.
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Grosbaum, Marcia. « O espaço público no processo de urbanização de favelas ». Universidade de São Paulo, 2012. http://www.teses.usp.br/teses/disponiveis/16/16137/tde-01082012-155631/.
Texte intégralRésumé :
No cenário brasileiro atual, em que se consolidam e se intensificam as práticas de políticas públicas no campo da urbanização de assentamentos precários, mostra-se pertinente buscar uma abordagem de intervenção que priorize o planejamento urbano como fio condutor do processo, de modo a possibilitar a qualificação de espaços urbanos que atendam ao interesse público, dando um passo além das soluções primárias para os problemas emergenciais das situações de risco e de provisão de infraestrutura básica. Ao colocar o espaço público no foco da questão, todos os demais componentes de projeto e ação se reposicionam no conjunto da intervenção numa lógica que prioriza o interesse da coletividade, a partir do qual se definem com maior consistência as diretrizes de intervenção. Este estudo busca um caminho pragmático para o enfrentamento deste desafio, construindo uma matriz para avaliação das intervenções de urbanização de assentamentos precários a partir do espaço público. Nela os indicadores agrupam-se nos eixos: inserção social; inserção ambiental; inserção urbana; inserção da moradia; áreas de encontro e lazer; e dinâmica de uso do espaço público, visando à avaliação da inserção dessas localidades e de suas comunidades na cidade consolidada. Dois assentamentos paulistanos foram estudados a partir da metodologia desenvolvida no trabalho: Jardim Iporanga/ Esmeralda (Cidade Dutra, Programa Guarapiranga, 1998/ 2007) para análise dos resultados da implantação, e Favela do Sapé (Rio Pequeno, Programa de Urbanização de Favelas da Prefeitura de São Paulo, obras em andamento em 2011) para análise do processo de projeto.In the current Brazilian scenario, the practice of public policies is being intensified and reinforced in the environment of precarious settlements. Therefore, it is relevant to seek for an approach of intervention that prioritizes the urban planning as a guiding principle for this process, so as to enable urban spaces to attend public demands and take a step forward to rudimentary solutions for emergency problems on risky situations, offering appropriate basic infrastructure. By placing the public space in the heart of the question, all components of the project and the action are repositioned to prioritize the collective needs, from which intervention directions are more consistently defined. The purpose of this study is to seek a pragmatic way to face this challenge, by creating a matrix for the assessment of urban interventions in precarious settlements, having the public space as a starting point. In this matrix, the indicators are subdivided as follows: social insertion, environmental insertion, urban insertion, housing insertion, meeting and leisure areas, and the dynamic and use of the public space, aiming to evaluate the insertion of those places and its communities in the city. Two settlements in the city of São Paulo, Brazil, were studied with the methodology developed in this study: Jardim Iporanga/ Esmeralda (Cidade Dutra/Guarapiranga Program 1998/ 2007) for the analysis of the results after implementation, and Favela do Sapé (Rio Pequeno, Slums Upgrading Program by the São Paulo Municipal Administration) for the analysis of the process of the project.
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Stefani, Rafael Zimmermann. « Estabelecimento e uso de benchmarks na sustentabilidade do desempenho de processos industriais ». reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2010. http://hdl.handle.net/10183/23926.
Texte intégralRésumé :
O tema desta dissertação consiste no desenvolvimento de uma metodologia para comparar o desempenho de diferentes unidades industriais, abordados em usinas de um grupo siderúrgico. O objetivo principal deste trabalho é, utilizando indicadores que melhor avaliem o desempenho industrial, definir benchmarks entre as unidades, comparar as boas práticas existentes e direcionar ações para a gestão da rotina e da melhoria. Para tanto foram escolhidos os indicadores industriais mais representativos dentro do processo em estudo, e a partir deles desenvolveu-se uma ferramenta de comparação, baseada em conceitos estatísticos, calculou-se o desempenho comparativo entre diferentes unidades do grupo, indicando um procedimento de benchmarking interno. Conclui-se que há a possibilidade de avaliar a sustentabilidade do desempenho utilizando indicadores parametrizados, capazes de revelar quaisquer alterações no desempenho, além da aplicação do método estruturado de benchmarking para ajudar na priorização de investimentos, recursos para projetos e demais ações de rotina e de melhoria.The subject of this work is the application of a methodology to compare the different industrial units performance, covered in mills of a steel group. The main objective of this work is, using indicators that best evaluates the industrial performance, define benchmarks between mills, and compare best practices and direct actions to routine and improvement management. Therefore, the most representative industrial indicators has been choose in the process in study, and based on this, a comparable tool has been deployed, and using statistics concepts, the performance between mills of the steel group has been calculated, using internal benchmarking. In conclusion is possible evaluate the sustainability of performance using parameterized indicators, revealing any change in the performance, beside the application of the methodology of benchmarking to help on prioritization of investments, resources for projects and others routine and improvement actions.