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Littérature scientifique sur le sujet « Accueil touristique »
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Articles de revues sur le sujet "Accueil touristique"
Wanner, Prosper. « Accueil et tourisme : changer la perspective ». Mondes en développement N° 206, no 2 (15 juillet 2024) : 107–30. http://dx.doi.org/10.3917/med.206.0107.
Texte intégralCharrier, Dominique, et Jean Jourdan. « L’impact touristique local des grands événements sportifs ». Téoros 28, no 2 (5 mai 2014) : 45–54. http://dx.doi.org/10.7202/1024806ar.
Texte intégralFavennec, J. « Accueil touristique et protection du milieu sur le littoral aquitain (Tourists accomodation and environment protection on the shore of Aquitaine) ». Bulletin de l'Association de géographes français 72, no 5 (1995) : 455–61. http://dx.doi.org/10.3406/bagf.1995.1860.
Texte intégralCharles, Erwann, et Thierry Sauvin. « Quand un label révèle un autre modèle de développement ». Tourisme cynégétique et halieutique 32, no 1 (9 juin 2016) : 38–46. http://dx.doi.org/10.7202/1036652ar.
Texte intégralCala, Sébastien, et Grégory Quin. « Des Jeux olympiques en temps de crises. Pour une histoire économique et touristique de l’essor du ski alpin autour de Saint-Moritz (années 1930 – années 1970) ». Histoire, économie & ; société 43 e année, no 1 (29 mai 2024) : 86–107. http://dx.doi.org/10.3917/hes.241.0086.
Texte intégralN'NDE, Pierre Boris. « Penser et construire la ville-accueil entre résilience et durabilité. Entretien avec Cyrille Hanappe ». GARI. Recherches et débats sur les villes africaines 1, no 1 (28 décembre 2021). http://dx.doi.org/10.46711/gari.2021.1.1.6.
Texte intégralCavicchia, Claudia. « Si ça te chante : l'art-thérapie à l'école ». Revue française de musicothérapie Volume 37 n°2 (28 décembre 2018). http://dx.doi.org/10.61953/rfm.2732.
Texte intégralThèses sur le sujet "Accueil touristique"
Prévost, Christophe. « La culture professionnelle des travailleurs en accueil touristique : une étude du Vieux-Québec ». Master's thesis, Université Laval, 2019. http://hdl.handle.net/20.500.11794/33982.
Texte intégralFew sociological studies have focused on tourism workers, who are at the forefront of welcoming tourists and key elements of the tourism experience. This can be explained by the difficulty of apprehending a professional sector composed of a myriad of jobs without apparent links between them. The sociology of professions, through the notion of professional culture, nevertheless allows us to go beyond this exploded vision of employment in tourism, and to seek the existence of common traits for all these workers. By analyzing the commitment of workers in tourism hospitality, as well as their relationship to tourists and the tourist site as key elements of this culture, this thesis aims to apprehend the experience of tourism work as a homogeneous whole, without consideration for tourism jobs taken independently. Analysis of the speeches made by fifteen workers in the tourism hospitality in the Old Québec heritage site revealed the existence of a common professional culture, and therefore of a professional group of tourism workers. Despite varying levels of commitment and career paths, most tourism workers share knowledge of local place, culture, and history. Mobilized in acts of hospitality highlighting the hospitable nature of the service relationship in tourism, the goal of this knowledge is to offer an original and unique tourism experience to visitors, regardless of the type of job occupied. Another common point, the touristic place is the subject of a common representation, as a place of work and that of a product to be sold, which prevents from making use of it other than professional. Without being exhaustive, these common points make it possible to approach tourism workers as a homogeneous occupational group, linked by the same professional reality and the same culture, despite disparate jobs.
Pinna, Gabriele. « Les rapports sociaux de service dans l'hôtellerie haut de gamme : tensions entre mise en scène de l'accueil et pratiques de travail ». Paris 8, 2011. http://www.theses.fr/2011PA083822.
Texte intégralHotel trade evolution in Paris confirms the general trend of contemporary luxury and tourist trade: firms oscillate between internationalisation and traditional management. The real services offered by hotels depend on their commercial policies. If the hotels adopt a commercial strategy which aims at easy profits to the quality of service’s detriment, service interactions between guests and workers are often modulated by a dissatisfaction of the guests. In the absence of considerable investments on staff’s organization and qualification and on hotel’s facilities, the hotels cannot guarantee personalized and high quality services. The solution borrowed by the management for overcoming the lack in services is a reproduction of the formal and ceremonial standards of the luxury services of the palaces, which represent the top in the luxury hotel trade. The service relationship supports the internal frictions between workers, leaving out of consideration if they are in touch with the guests or not. Front desk workers construct their personal and work identities on interaction. Guest acknowledgement of their work (such as tips and thanks) is very important for them. Back office workers do not work on interaction, so they do not give the same meaning to their work. Furthermore, they try to control the volume of their work. But front desk workers always ask them to quickly carry out more and more tasks and to please guests at the same time. In this way, tensions in service relationships engender disputes in the front office (guests against workers), and in the back office (front workers against back office workers)
Jelen, Felix. « Τravail émοtiοnnel et cadrage de l'hοspitalité en situatiοn : le cas des lοcatiοns Airbnb ». Electronic Thesis or Diss., Normandie, 2024. https://theses.hal.science/tel-04891755.
Texte intégralHospitality is an ancient and versatile phenomenon studied in the literature by two currents with opposing visions and methods. We have chosen to study it in the context of Airbnb, a hybrid practice blending elements of domestic and commercial hospitality. We have chosen to understand hospitality through its situations, which are characterized by their social, spatial and temporal dimensions. By framing the situation, particularly emotionally, users will be able to frame the hospitality situation, i.e. bring out its meaning. But it is sometimes difficult for co-contractors to have a shared meaning of the same situation. This doctoral project therefore seeks to find out how the work of users can frame the hospitality situation to facilitate interpretation. To answer this question, we have mobilized various methods in an ethnographic and comprehensive approach. Our results show that, as a result of the evolution and professionalization of the practice, hospitality situations on Airbnb are highly varied. They stand out in particular because of variations in the dimensions of the situation. This diversity, as well as the struggles involved in sharing a home, means that mistakes and misalignments between suppliers and customers are frequent. These risks are partly mitigated by the work of the users and the characteristics of the situation, which help to frame the situation. We have thus identified five ideal-typical frameworks that correspond to the different forms that hopsitality can take in this context
Masurier, Didier. « Hôtes et touristes au Senégal : imaginaires et relations touristiques de l'exotisme / ». Paris ; Montréal : l'Harmattan, 1998. http://catalogue.bnf.fr/ark:/12148/cb36986331z.
Texte intégralEn appendice, choix de documents. Bibliogr. p. 251-253.
Livres sur le sujet "Accueil touristique"
Deuschl, Dennis E. Travel and tourism public relations : An introductory guide for hospitality managers. Burlington, MA : Elsevier Butterworth-Heinemann, 2006.
Trouver le texte intégralTravel and Tourism Public Relations : An Introductory Guide for Hospitality Managers. Butterworth-Heinemann, 2005.
Trouver le texte intégralTourism and the Lodging Sector. Taylor & Francis Group, 2009.
Trouver le texte intégralTourism and the Lodging Sector. Routledge, 2009.
Trouver le texte intégralTimothy, Dallen, et Victor Teye. Tourism and the Lodging Sector. Taylor & Francis Group, 2009.
Trouver le texte intégralTimothy, Dallen, et Victor Teye. Tourism and the Lodging Sector. Taylor & Francis Group, 2009.
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