Bibliografías temáticas / Tourism and Services

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Literatura académica sobre el tema "Tourism and Services"

Autor: Grafiati

Publicado: 4 de junio de 2021

Última modificación: 31 de enero de 2023

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Artículos de revistas sobre el tema "Tourism and Services"

Umanets, T. "Problems of tourism industry". Visnyk of the Lviv University. Series Geography 2, n.º 43 (19 de octubre de 2013): 286–91. http://dx.doi.org/10.30970/vgg.2013.43.1728.

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The role and place of tourist services researched in the economy of Ukraine. The contours of their innovative development defined in the world in general and Ukraine in particular. The problems of forming competitive tourist services market examined. Keywords: tourism, travel services, tourist industry, recreation-tourist complex, socially - economic situation, the tourism industry’s strategic direction.

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Martin, Miguel-Angel Galindo, Ignacio Gil-Pechuan y Domingo Ribeiro Soriano. "Tourism services". Service Industries Journal 31, n.º 10 (agosto de 2011): 1561–66. http://dx.doi.org/10.1080/02642069.2010.505646.

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Rahayu Wulan Dewi, Ni Komang, I. Gusti Putu Bagus Sasrawan Mananda y I. Ketut Suwena. "PREFERENSI WISATAWAN TIMUR TENGAH TERHADAP PRODUK WISATA DI KABUPATEN BADUNG". Jurnal IPTA 9, n.º 1 (19 de julio de 2021): 162. http://dx.doi.org/10.24843/ipta.2021.v09.i01.p16.

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This study aims to find preferences of Middle Eastern tourists towards tourism products of Badung Regency and involved 100 purposively selected respondents. The data was collected through questionnaires then processed using crosstab analysis method and chi-square test. The results of this study are: 1) Characteristics of Middle Eastern tourists visiting Badung Regency are dominated by women, aged between 25 – 44 years, private employees, married, nationality of Saudi Arabia, Turkey and Egypt, purpose of visit for vacation, information about Bali from internet, mostly traveled by tour packages, length of stay between 4 - 6 days, and mostly it’s their first time visit to Bali. 2) Preferences as follows prefer for natural attractions, stay in Kuta/Legian area, prefer to use a car rental, reserved resort as their accommodation through booking services, dining at restaurants, a watersport as entertainment activities, online media as information services, tourism consulting services are Bali tourism research, do not use tourist flights, and do massages when traveling to Bali. The characteristics of Middle Eastern tourists that correlate with the preference of selection of tourist products in Badung Regency is; Age correlates with tourism consulting services. Jobs correlate with tourist transport services. Nationality correlates with tourism transportation services, travel services, accommodation provision, tourism consulting services, travel services, tirta tours, and spas. Resources correlate with tourist transportation services, and the provision of accommodation. Travel organizing correlates with tourist transportation services, travel services, food and beverage services, and travel services. Travel periods correlate with tourist attractions, and tourism consulting services. Periodic travel correlates with travel services.

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Prokopets, T. N. y K. A. Kondrashov. "TOURIST PRODUCT AS A COMBINATION OF TOURIST SERVICES". Scientific Review: Theory and Practice 10, n.º 8 (31 de agosto de 2020): 1741–52. http://dx.doi.org/10.35679/2226-0226-2020-10-8-1741-1752.

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The work examines the historical process of evolving tourism and its development. Historical figures (James Cook and Thomas Cook, closely associated with traveling), who have made a huge contribution to the development of tourism, and have brought significant changes to the modern tourism industry, are presented. The first tourist route was developed by Thomas Cook in 1841, including the purpose of the trip, place, time, duration, organized meals. The article also discusses the components of the tourism product, such as: tourism work, travel services and travel goods. The authors of the work analyzed various definitions of a tourist product, on the basis of which the author’s concept of a “tourist product” was given. In the course of the study, the sources of the tourist product were identified: 1) the system of knowledge, technologies, services in tourism, which accelerate the process of servicing tourists many times over, increasing the quality of the provided tourist services and products; 2) natural resources that form the basis for the formation of a tourist product; 3) the organizational and legal structure of the enterprise, in most cases, in tourism organizations, the linear-functional management structure. The consumer properties of a tourist product (hospitality, usefulness, validity, flexibility, reliability, ease of use, efficiency, clarity, integrity) are considered and their detailed analysis is carried out. In the process of development, a tourist product successively goes through certain stages that form the life cycle of a tourist product. The study analyzes each stage of the tourist product life cycle and identifies their features. The authors present a tourist product as a combination of tourist services and consider three levels which a tourist product passes through during its life cycle.

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Stupen, Myhaylo, Nazar Stupen y Natalia Khomych. "Development of tourist services market infrastructure in Ukraine". Economic discourse, n.º 3 (septiembre de 2019): 37–46. http://dx.doi.org/10.36742/2410-0919-2019-3-4.

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Introduction. The development of the infrastructure of such a market in domestic spaces is becoming extremely urgent In the current conditions of globalization and the intensive growth of the global tourism services market. Indeed, attracting foreign tourists has a positive impact on the national economy of the host countries by creating new jobs, and accordingly contributes to reducing unemployment, GDP growth, as well as filling the state budget and increasing its balance of payments, as well as stability of the exchange rate. At the same time, it should be borne in mind that directly in the field of tourism services less than 10% of the total income of this industry is obtained, while 90% is due to infrastructure facilities. In this aspect, an objective need is formed to study and substantiate effective ways of infrastructural development of the tourism services market in our country. Methods. The study is built on the basis of applying a systematic and holistic approach, an analysis and synthesis method, a structural modeling method, monographic, abstract and logical methods, informative data from the regulatory and statistical base, as well as the study of scientific and theoretical material in the plane of ensuring the effective development of the market infrastructure tourist services. Results. The effective directions of development of the infrastructure of the market of tourist services in Ukraine are identified and substantiated. The features of the infrastructural development of the tourist services market are disclosed. The importance of the integrated development of the infrastructure of the market for tourism services through the prism of ensuring a balanced level of resource use is argued. The current state of the tourism services market in Ukraine has been assessed and the main groups of factors influencing the infrastructure development of this market have been identified. A number of structural elements of tourism infrastructure have been identified: subjects of tourism activity, tourism resources, tourism industry, tourism services, tourism product. The scheme of the effective functioning and development of the tourism services market in the overall structure of the tourism industry development is built. It has been proved that the infrastructure of the tourism services market is represented by a certain set of material and material objects, the functioning of which is aimed at satisfying tourist needs and the development of this market, and also contains the material and technical base of functional economic structures. Discussion. In the context of substantiated directions for the development of the infrastructure of the domestic tourism services market, in addition to a number of specific ways and identified factors, the correct coordination and adjustment of the influence of which will increase the overall social and economic level of the country's development, also requires a thorough study of innovative and investment infrastructure support in the tourism services market system regarding its instrumental apparatus in the context of balanced resource use tions and increase the competitiveness of the tourism product in the light of the effective functioning of the sphere of tourist services. Keywords: infrastructure, development, market, tourism services, tourism product, tourism resources, tourism entities.

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Pletsan, Khrystyna. "Strategic Prospects for the Development of the Tourist Services Market in Ukraine". Bulletin of Kyiv National University of Culture and Arts. Series in Tourism 4, n.º 1 (24 de junio de 2021): 18–29. http://dx.doi.org/10.31866/2616-7603.4.1.2021.235142.

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The article analyzes the theoretical foundations and features of the strategic development of the tourist services market in Ukraine. The concept of the tourist services market is comprehended and revealed. The methodological approach of strategic development of the tourist services market in Ukraine and the specifics of recovery after the coronavirus pandemic are highlighted. The priority tasks of the tourism industry development in Ukraine are presented and argued. The model of the strategic management process in tourism for a tourist enterprise is generalized. The algorithm of development of the competitiveness extension project of the tourist services market in Ukraine has been elaborated and substantiated. The conclusion is substantiated that in order to ensure a stable growth rate of the tourism industry, it is necessary to identify priority types of tourism for the regions, contribute to improving the safety of tourists, develop tourism infrastructure and transport links, simplify formalities, create and sell tourism products and services that are in demand on the world market, develop and rapidly introduce new technologies using digital tools.

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Kopeć, K. "Using the demand for services of conference tourism as an element serving the maximization of profit". Visnyk of the Lviv University. Series Geography 2, n.º 43 (19 de octubre de 2013): 200–205. http://dx.doi.org/10.30970/vgg.2013.43.1711.

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A number of features of the demand for services of conference tourism distinguishes it from the demand for services of holiday tourism. However, from the point of view of providers of tourist services, the demand for services of conference tourism supplements the demand for services of holiday tourism to a great extent. Expanding activity by providing conference services widens the group of potential customers as well as relieves negative effects of the seasonal character. Thus it leads to the maximization of profit. Key words: demand, conference tourism, holiday tourism, maximization of profit, seasonal character

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Pidgirna, Valentyna y Nataliia Filipchuk. "Current situation and prospects of the tourist market development of Ukraine". Scientific Herald of Chernivtsi University. Geography, n.º 824 (30 de enero de 2020): 73–77. http://dx.doi.org/10.31861/geo.2020.824.73-77.

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The travel industry is a complex system with diverse economic links. It brings together a large number of industries whose function is to meet the growing demand for tourism products and services. Moreover, world trends in tourism development indicate that its role is growing both locally and globally. To confirm, if we look at individual indicators using the analytical method, according to the International Tourism Organization, the share of tourism in world GDP is about 9% and about 30% in world exports of services and 6% of world trade. The tourism industry employs more than 235 million people or every 12-th worker. If in 2015 about 983 million foreign tourists used the services of the tourist industry, in 2017 their number reached 1 billion. World Tourism Turnover by the end of 2018 reached over $ 1.2 trillion. USA (https://ec.europa.eu/eurostat/). It is estimated that Western Europe and the United States receive the highest profits from tourism. Taking a closer look at the characteristics of these indicators, it should be noted that during the period 2014-2018, the share of direct revenues from tourism activity in the structure of GDP production increased slightly from 1.42% to 1.44% respectively over the years. At the same time, in recent years, the total contribution of tourism to the GDP of the country has significantly increased, more than twice or by 97.6 billion, indicating that the tourism industry is gaining importance for the development of the economy and social sphere of Ukraine. By region, the largest number of tourism enterprises is located in Kyiv, Odesa, Lviv and Dnipropetrovsk regions; the smallest number is in Luhansk, Kherson and Zhytomyr regions (Ukraine). Most European countries have a good tourist image, a long tradition of quality tourism services, making extensive use of marketing tools to promote tourism services. Being located in the center of Europe and possessing the potential of tourist attraction, Ukraine has every opportunity to become its tourist center. However, in the current context, our country holds a small share of the world and European inbound tourism market, mainly serving as a tourist supplier to these markets, which means an outflow of funds from the country. Among the problems of development of the sphere of tourist services are following: 1) the political situation in the country; 2) poor information promotion; 3) inconsistency of the quality characteristics of the provision of tourist services; 4) inconsistency of legal regulation; 5) lack of a consistent state policy in the field of tourism; 6) poor quality of transport in the country; 7) domestic tourism. To continue the transformation, the Tourism and Resort Development Strategy for the period up to 2026 was approved. In the long term, the economic effect of the strategic goals of tourism market development will be reflected in the increase of tax revenues from all levels of tourism activity, increase of tourist flows, especially of foreign citizens, attraction of foreign investments in development of tourism infrastructure, creation of new jobs, increase in the volume of tourist services provided. As a consequence, creating systemic and complex transformations in the tourist services market will help accelerate the country's economic growth.

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Izmaylov, Yaroslav, Natalia Sheludiakova y Oksana Buravtsova. "DIRECTIONS OF STRENGTHENING OF COMPETITIVE POSITIONS OF UKRAINE IN THE INTERNATIONAL MARKET OF TOURIST SERVICES". Scientific Journal of Polonia University 30, n.º 5 (29 de octubre de 2018): 60–67. http://dx.doi.org/10.23856/3005.

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The article reveals the problems and potential of development of international tourism activity in Ukraine. The position of the country in the international tourist services market is assessed and directions of increasing the international competitiveness of its tourism industry are offered. The indicators of international tourism activity of Ukraine are analyzed. The possibility of improving the tourist brand of Ukraine in the international tourist environment has been proved. Strategic measures for promotion of the country's tourism brand in the international tourist services market are determined. Recommendations on expansion of innovation activity of Ukrainian companies and introduction of promising types of tourist services for domestic and foreign consumers of tourist product are given.

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ROBUSTIN, Tri Palupi, Raden Andi SULARSO, Imam SUROSO y Diah YULISETIARINI. "Contribution of Tourism Products in Creating Satisfying Quality of Tourism Services and Tourist Loyalty". Journal of Environmental Management and Tourism 10, n.º 6 (1 de enero de 2020): 1382. http://dx.doi.org/10.14505//jemt.v10.6(38).21.

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This study aims to determine the effect of tourism product components consisting of attraction, facilities, and accessibility to satisfying quality of tourism services and tourist loyalty in the Regional Office of Jember East Java Province. Objects in the study were conducted at Papuma Beach in Jember Regency, Pulau Merah Beach in Banyuwangi Regency, and White Sand Beach in Situbondo Regency. The sampling technique used purposive sampling and accidental sampling with a sample of 102 respondents. The analytical tool used is path analysis (path analysis) using the help of SPSS Software. The results showed that the beach attractiveness variables and facilities had an influence on tourist loyalty variables both directly and indirectly through the variable Satisfying Quality of Tourism Services. Coastal attractiveness has the greatest indirect influence on tourist loyalty through Satisfying Quality of Tourism Services. This illustrates that the management of good coastal attractiveness in the tourism industry will encourage an increase in Satisfying Quality of Tourism Services which will ultimately encourage increased tourist loyalty. The results of the total influence were obtained that beach facilities had the greatest total influence on tourist loyalty. The results of this study contributed to the management of coastal tourism in the Regional Office of Jember, especially Papuma Beach in Jember Regency, Pulau Merah Beach in Banyuwangi Regency, and Pasir Putih Beach in Situbondo Regency, that the tourism industry should manage tourism product components in terms of maximum service quality, because it will have an impact on tourist satisfaction and loyalty.

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Tesis sobre el tema "Tourism and Services"

Al-Rachkidi, Nour Hanna. "Le rôle potentiel des aéroports dans la promotion des pays comme destination touristique : Le cas de l’aéroport international de Beyrouth". Thesis, Rennes 1, 2016. http://www.theses.fr/2016REN1G014/document.

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Nous tentons dans ce travail d’étudier le rôle de l'Aéroport International de Beyrouth (BIA) dans la promotion du Liban comme destination touristique. De même, nous cherchons à identifier les facteurs qui affectent la satisfaction des touristes à l'aéroport autant pendant leur arrivée que pendant leur départ. En outre, nous accordons une importance particulière à l'étude et l'identification de la relation entre le rôle de l'aéroport d’une part et l'image de la destination d’une autre part. Nous identifions ainsi les facteurs qui peuvent influencer la décision du touriste, de visiter une telle destination ou de s’y retourner
This research investigates the role of Beirut International Airport (BIA) in marketing Lebanon as touristic destination and to identify the factors that have influence on tourists’ satisfaction at airport during arrival and departure stages. Furthermore, special emphasis is placed on investigating and identifying the existing relationship between the airport role and the destination image and reputation by pinpointing the factors that might affect tourist decision to visit or re-visit the destination

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Borowa, Monika. "The demand for tourism services in Poland between 1990 and 2005". Thesis, Halmstad University, School of Business and Engineering (SET), 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-1596.

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Tourism plays an important role in today’s world. More and more people leave all the issues and problems behind, and just travel to relax and experience something unique in their lives. The main research question of this paper has been created:

“Did consumer behaviour affect what services tourism companies provided in Poland between 1990 and 2005?”

The objective of this paper is to fill the lack of knowledge about tourism offerings in Poland. The purpose of this study is to investigate travellers’ preferences for facilities and services in analysed country between 1900 and 2005. This study also investigates if consumer behaviour affects what services tourism companies will provide.

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Hernández, Maskivker Gilda Maria. "Consumer waiting behaviour: Priority passes in tourism services". Doctoral thesis, Universitat Rovira i Virgili, 2015. http://hdl.handle.net/10803/454776.

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A pesar de que hi ha més de trenta anys d'investigació sobre els temps d'espera, poc es coneix sobre aquells que estan disposats a pagar més per evitar les esperes i sobre aquells que no ho estan, en el context dels parcs temàtics. La present tesi doctoral examina els factors interns i externs que influeixen en la decisió de compra del passi exprés en un entorn real. Variables com el dia de visita al parc, el mètode a través del qual van conèixer aquest tipus de passi, el nombre de persones del grup, la cultura, l'actitud cap al passi exprés, l'actitud cap als temps d'espera, l'experiència prèvia comprant aquests passis, les expectatives sobre l'espera, les percepcions sobre l'espera i la motivació de la visita al parc apareixen com a variables significatives que permeten caracteritzar els dos grups: els que estan disposats a adquirir el passi i els que no. D'aquesta manera, no tots els consumidors interpreten de la mateixa manera els temps d'espera i els sistemes per evitar-los, i per tant han de ser tractats diferent. Entendre com els consumidors actuen permet a les empreses repensar els sistemes de prioritat i les estratègies de màrqueting per gestionar l'espera.
A pesar de más de treinta años de investigación sobre los tiempos de espera, poco se conoce sobre aquellos que están dispuestos a pagar extra para evitar las esperas y sobre aquellos que no lo están, en el contexto de los parques temáticos. La presente tesis examina los factores internos y externos que influyen en la decisión de compra del pase exprés en un entorno real. Variables como el día de visita al parque, el método a través del cual conocieron el pase exprés, el número de personas en el grupo, la cultura, la actitud hacia el pase exprés, la actitud hacia los tiempos de espera, la experiencia previa comprando pases exprés, las expectativas sobre la espera, las percepciones sobre la espera y la motivación de visita al parque aparecen como variables significativas que permiten caracterizar a ambos grupos. De esta manera, no todos los consumidores interpretan de la misma manera los tiempos de espera y los sistemas para evitarlas, y por tanto deben ser abordados de diferente manera. El entender cómo los consumidores actúan permite a las empresas repensar los sistemas prioritarios y las estrategias de marketing para gestionar la espera.
In spite of more than thirty years of research on waiting, little is known about those who are willing to pay extra to avoid waits and those who don’t in a theme park context. This thesis examines factors that influence on the purchase decision of an express pass in a natural setting. The logit model with both internal and external factors shows a better explanatory capacity to classify individuals over other models. Variables such as visit day, how customers find out about the express pass, number of people in the party, culture, attitude toward the express pass, attitude toward waiting times, prior experiences purchasing an express pass, prior experience visiting theme parks, expectation of average waiting time, perception of waits shorter than expected and visit motivation (thrill and leisure) appear as significant variables that allow to characterize both groups. In this manner, not all consumers interpret waiting times and the systems to avoid them in the same way and, consequently, they should be addressed in different ways. Understanding how customers act allow companies to rethink priority systems and marketing strategies to manage waits.

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Burns, Steve. "Modernisation or managerialism? : an investigation of the managerial paradigm and local tourism services". Thesis, Liverpool John Moores University, 2013. http://researchonline.ljmu.ac.uk/4534/.

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Tourism in England has grown to become an activity worth around £111billion to the English economy, and constituting around 4% of employment. This has led to increasing numbers of local areas becoming involved with tourism development. However local authorities supporting tourism are impacted by financial pressures and pressures for ‘less government’, which are indicative of a ‘managerial paradigm’ which has surrounded public sector management in England. This study has examined the impact of the managerial paradigm on management of tourism at the local level. Using the English cities as a ‘case’, a methodological triangulation of questionnaire and contact with senior management in local authorities involved with tourism policy was used. The findings have led to an important understanding of the current picture concerning public sector management of tourism at the local level. This study has found that tourism is worth over £17billion to the English cities, and supports around 360,000 jobs. The findings suggest that the driving forces that characterised the managerial state continue to impact management of local tourism. This study has also examined the impact of policy changes introduced by the Conservative/Liberal Democratic Coalition government on local tourism. The accession of a new government has led to a significant realignment in public sector engagement with tourism. Policy discourse has stressed government ambition for tourism to be ‘industry-led’ with a ‘re-balancing’ the economy towards the private sector. As a result, this study has found the most significant challenges facing local tourism management centre around financial pressures. Reductions in tourism budgets are leading to major changes in departmental structures and tourism managers’ roles. Reductions in tourism budgets are leading to significant pressures on tourism departments to raise income in order to make departments financially viable. This study has found that in some cases local authorities are ceasing to financially-support tourism. This research also suggests that pressure from government for the private sector to increasingly fund tourism partnerships may be difficult to achieve locally. Respondents have argued that high levels of engagement with the private sector already exist locally, and as the private sector in tourism is predominately small businesses there are limitations as to how much such businesses can contribute to marketing partnerships. Policy for the private sector having the ‘majority power’ in the new emerging tourism partnerships may also have implications for the motivation of such partnerships. Doubts have been raised in this study from within the public sector, concerning the ability of local tourism businesses to take ‘responsibility for their own future’ whilst at the same time protecting the public interest. It is concluded that a ‘realignment’ towards more private sector involvement in partnerships brings with it potential consequences if local tourism businesses are unable to ‘increasingly fund’ the new arrangements, and the new tourism bodies are unable to establish a ‘pluralistic’ tourism policy environment in their areas. With evident reductions in local authority budgets, it is legitimate to question the scope of funding that the emerging DMOs will have at their disposal, and thus their ability to deliver local ambitions for tourism development. Therefore, the new tourism partnerships will require careful structuring and management. However, their financial futures will inevitably hinge on the value that the private sector places on the new local tourism arrangement, and their ability to maintain the public interest will depend on striking an appropriate balance of power amongst all stakeholders within the partnership.

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Chansawang, Jeed Rochaporn. "An analysis of Caribbean travel products and services used in tour packages developed by U.S. tour operators". Online version, 1999. http://www.uwstout.edu/lib/thesis/1999/1999chansawangj.pdf.

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Strielkowski, W. "Innovations in tourism marketing: e-services and modern technologies". Thesis, Tkachov O.O, 2016. http://essuir.sumdu.edu.ua/handle/123456789/47015.

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Nowadays, when a plethora of innovations found its way into the field of tourism marketing, the impact of the new technologies is likely to change the way international tourism will develop in the forthcoming decades (see Beeton, 2004; or Carl et al., 2007).

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Brown, Naomi Joy. "Tourism and tourist contact in Bakau : aspects of socio-cultural change in a Gambian town". Thesis, University of Hull, 1993. http://hydra.hull.ac.uk/resources/hull:3933.

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[From the introduction]:The purpose of this dissertation is to study the development of tourism in the town of Bakau, in The Gambia, to place its development within the general context of socio-cultural changes in the town, and to study and assess interaction between tourists and residents in Bakau. As my fieldwork for this dissertation developed, the main focus of my research narrowed to a study of the youths in Bakau and their interactions and relations inward to their elders in town and outwards to the tourists with whom many youths have regular contact. A large number of youths in Bakau become beachboys or so-called "bomsas" and in this dissertation I focus on the activities of the "bomsas" who assume the role of culture brokers, acting as mediators and innovators in town. I also focus on the level and the types of interaction between the tourists who visit Bakau and the "bomsas" and other residents in Bakau. Finally I consider how the residents in Bakau view tourism and tourists in their town.

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Денисенко, О. О. "Ринок туристичних послуг України (регіонів) і перспективи його розвитку в умовах глобалізації". Thesis, Чернігів, 2021. http://ir.stu.cn.ua/123456789/24831.

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Денисенко, О. О. Ринок туристичних послуг України (регіонів) і перспективи його розвитку в умовах глобалізації : випускна кваліфікаційна робота : 242 «Туризм» / О. О. Денисенко ; керівник роботи А. В. Роговий ; НУ "Чернігівська політехніка", кафедра туризму . – Чернігів, 2021. – 99 с.
Об’єктом дослідження кваліфікаційної роботи є процес надання туристичних послуг в Україні. Предметом дослідження кваліфікаційної роботи є механізм функціонування ринку туристичних послуг України. Метою кваліфікаційної роботи є дослідження особливостей функціонування ринку туристичних послуг України та розробка шляхів його розвитку з урахуванням наявних можливостей та глобалізаційних процесів. Завданнями кваліфікаційної роботи є: розкрити сутність організації ринку туристичних послуг; з’ясувати особливості організації ринку туристичних послуг; дослідити зарубіжний досвід організації ринку туристичних послуг;проаналізувати сучасний стан туристичної сфери України; надати оцінку потенціалу ринку туристичних послуг в Україні; здійснити аналіз ефективності функціонування ринку туристичних послуг в Україні; запропонувати шляхи розвитку ринку туристичних послуг в Україні; надати рекомендації щодо напрямків розширення туристичних послуг на туристичному ринку в Україні. За результатами дослідження сформульовані пропозиції щодо впровадження заходів, що дадуть змогу підвищити ефективність організації ринку туристичних послуг в Україні.
The object of research of qualification work is the process of providing tourist services in Ukraine. The subject of the qualification work is the mechanism of functioning of the market of tourist services of Ukraine. The purpose of the qualification work is to study the peculiarities of the functioning of the market of tourist services of Ukraine and to develop ways of its development taking into account the available opportunities and globalization processes. The objectives of the qualification work are: to reveal the essence of the organization of the market of tourist services; to find out the peculiarities of the organization of the market of tourist services; to study foreign experience in the organization of the market of tourist services, to analyze the current state of the tourist sphere of Ukraine; to assess the potential of the market of tourist services in Ukraine; to analyze the effectiveness of the market of tourist services in Ukraine; to suggest ways to develop the market of tourist services in Ukraine; to provide recommendations on the directions of expansion of tourist services in the tourist market in Ukraine. According to the results of the study, proposals have been formulated for the implementation of measures that will increase the efficiency of the organization of the market of tourist services in Ukraine.

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Schoefer, Klaus. "Customer evaluations of service failure and recovery encounters : the case of travel and tourism services". Thesis, University of Nottingham, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.251754.

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Морозова, Ірина Анатоліївна, Ирина Анатольевна Морозова, Iryna Anatoliivna Morozova, Вікторія Олексіївна Щербаченко, Виктория Алексеевна Щербаченко y Viktoria Oleksiivna Shcherbachenko. "The prospects assessment of tourism services market development in Sumska oblast". Thesis, Сумський державний університет, 2013. http://essuir.sumdu.edu.ua/handle/123456789/31096.

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Sustainable social-economical development of territories is one of the key priorities of economic policy of Ukraine. It gives possibility to remove existent disproportions in productive forces development of the state, provides growth of welfare and population life quality, promotes chances for all regions to participate in world economic processes, creates pre-conditions to participate as an equal partner in international partnership with highly developed countries. It is necessary to analyze market possibilities to develop potential of territory, to estimate market abilities, its comparative competitive advantages, to form on this basis the complex of measures, directed to create proper image of region, area, city or settlement with the purpose to attract investments, develop correspondent legislative providing. When you are citing the document, use the following link http://essuir.sumdu.edu.ua/handle/123456789/31096

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Libros sobre el tema "Tourism and Services"

Tourism/visitor information centre supervisor tourism services. Edmonton]: Alberta Tourism Education Council, 1994.

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Laws, E., ed. Improving tourism and hospitality services. Wallingford: CABI, 2004. http://dx.doi.org/10.1079/9780851999951.0000.

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Improving tourism and hospitality services. Cambridge, MA: CABI Pub., 2004.

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Organisation for Economic Co-operation and Development. Trade Committee. Working Party. Assessing barriers to trade in services: Tourism services. Paris: OECD, 2000.

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John, Connell. Medical tourism. Wallingford, Oxfordshire: CABI, 2010.

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Tourism information technology. Oxford, UK: CAB International, 1997.

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Hassan, Azizul, ed. Tourism Products and Services in Bangladesh. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-33-4279-8.

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Bech Serrat, Josep Maria. Selling Tourism Services at a Distance. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-27887-7.

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Prince Edward Island. Dept. of Tourism and Parks. 1988 tourism operators' survey: An assessment of tourism programs and services. Charlottetown: The Dept. of Tourism and Parks, 1989.

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Gill, Ian. Tourism and entertainment services in local government. Birmingham: Institute of Local Government Studies, University of Birmingham, 1986.

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Capítulos de libros sobre el tema "Tourism and Services"

Walsh-Heron, John. "Tourism". En Leisure Services UK, 249–74. London: Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-11621-8_8.

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Zweifel, Peter y Paola Prioni. "Tourism". En Services in Switzerland, 211–31. Berlin, Heidelberg: Springer Berlin Heidelberg, 1993. http://dx.doi.org/10.1007/978-3-642-78552-8_9.

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Page, Stephen J. y Joanne Connell. "Tourism accommodation and hospitality services". En Tourism, 216–41. Fifth Edition. | New York: Routledge, 2020. | “Fourth edition: Routledge, 2020. http://dx.doi.org/10.4324/9781003005520-12.

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Popović, Svetlana, Dragan Stojković y Radmila Jovanović. "Services: Finance, and Tourism". En World Regional Geography Book Series, 231–50. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-74701-5_18.

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Shimada, Satoshi, Taiki Ogata, Jun Ota y Tatsunori Hara. "Constructing Required Functions of Tourism Service Based on Tourists’ Expectancy in Trip Planning". En Serviceology for Services, 77–83. Tokyo: Springer Japan, 2014. http://dx.doi.org/10.1007/978-4-431-54816-4_9.

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Lella, Gregorio y Gianluca Lo Reto. "Integrating Tourism Services Via Gateways". En Information and Communications Technologies in Tourism, 209–13. Vienna: Springer Vienna, 1994. http://dx.doi.org/10.1007/978-3-7091-9343-3_32.

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Saifullin, Tagir y Maria Lomovtseva. "Information Services Industry in Tourism". En Caring and Sharing: The Cultural Heritage Environment as an Agent for Change, 63–72. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-89468-3_4.

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Oertel, Britta, Karlheinz Steinmüller y Matthias Kuom. "Mobile Multimedia Services for Tourism". En Information and Communication Technologies in Tourism 2002, 265–74. Vienna: Springer Vienna, 2002. http://dx.doi.org/10.1007/978-3-7091-6132-6_27.

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Pegg, Shane y Norma Stumbo. "19. Accessing Heritage Tourism Services". En Best Practice in Accessible Tourism, editado por Dimitrios Buhalis, Simon Darcy y Ivor Ambrose, 285–96. Bristol, Blue Ridge Summit: Multilingual Matters, 2012. http://dx.doi.org/10.21832/9781845412548-023.

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Langdon, Steven, Archibald R. M. Ritter y Yiagadeesen Samy. "Infrastructure, Communications, Services and Tourism". En African Economic Development, 366–94. New York, NY : Routledge, 2018.: Routledge, 2018. http://dx.doi.org/10.4324/9781315690506-15.

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Actas de conferencias sobre el tema "Tourism and Services"

Mohamed Sofian, Izza Nazura, Siti Falindah Padlee y Noor Zatul Iffah Hussin. "TOURISTS SATISFACTION TOWARDS SMART TOURISM SERVICES IN MALAYSIA". En GLOBAL TOURISM CONFERENCE 2021. PENERBIT UMT, 2021. http://dx.doi.org/10.46754/gtc.2021.11.008.

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Smart tourism projects are already underway across the globe including Tourism Malaysia. In 2018, Tourism Malaysia has launched the Malaysia Smart Tourism 4.0 initiative to take the industry to the next level by capitalizing on the new opportunities of the digital age. Despite the increase in the number of studies on customer satisfaction towards smart tourism services, only a limited number of studies were carried out in Malaysia. Therefore, this research proposes to obtain a better overview of this issue from a Malaysian perspective. The main objective of this study is to analyse the relationship between smart tourism technology attributes, tourist service satisfaction levels and to assess the relationship between the levels of tourist service satisfaction and the intention to use new technology. This study was also carried out to examine the moderating effect of trust on the relationship between smart tourism technology. This study will use a structural equation method to find the relationship between the smart tourism technology attributes of trust, service satisfaction, and the intention to use. This study employs a quantitative method of analysis with a questionnaire that were distributed to Malaysian tourists online. The sample size was selected based on the sample size table used by Krejcie & Morgan (1970). The study expects to find that smart tourism technology attributes are significantly associated with service satisfaction levels, and this it will have a positive effect on the intention to use. Meanwhile, the trust factor will be positively associated with service satisfaction.

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Ivanova, Anna Anatolievna y Olga Vitalievna Kononova. "Mobile technologies and design of the architecture of a mobile application for monitoring the state of the environment". En 23rd Scientific Conference “Scientific Services & Internet – 2021”. Keldysh Institute of Applied Mathematics, 2021. http://dx.doi.org/10.20948/abrau-2021-27.

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The purpose of the article is to show the relevance of the topic of the introduction of digital technologies in tourism activities and to summarize the experience of implementing gamification mobile applications for tourism in Russia and in the world by the example of designing a mobile application for eco-tourism, within the framework of the tourist cluster of the Vyborg district of the Leningrad region. The service is designed for regular monitoring and monitoring of the ecological culture of tourists in protected natural areas. The study analyzes modern practices of using digital services in tourism, identifies the main goals and objectives of service design, and considers the general scheme of performing environmental tasks. The study analyzes modern practices of health telemonitoring, identifies the main goals and objectives of service design, and considers the General scheme of remote monitoring for further development.

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Kazandzhieva, Velina. "DISTRIBUTION OF TOURISM SERVICES IN OMNICHANNEL RETAILING". En TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.335.

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Omnichannel is a buzzword in e-commerce and online tourism trends over the last few years. Moreover, it is a concept and marketing approach to apply in travel and tourism industry. The way tourists research, plan and book their tours and activities is evolving. Knowing the trending booking channels include the entire path to purchase, from inspiration to conversion. The growing importance of online sales means that traditional bricks-and-mortar retailers need to transform the distribution system to deliver an omnichannel experience to their customers.

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Božić, Vanda. "USLUGE I UGOVOR O ALOTMANU". En XVII majsko savetovanje. Pravni fakultet Univerziteta u Kragujvcu, 2021. http://dx.doi.org/10.46793/uvp21.321b.

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Tourism has become a mass phenomenon on a global level, it has long ceased to be associated only with summer and winter vacations. During the year, tourists are offered various services and opportunities, new destinations and new types of arrangements. With the progressive development of tourism, more and more attention is paid to the allotment contract (contract on the engagement of catering facilities) which enables the travel agency and the caterer (hotel) to perform tourist activity more efficiently and easily. For tourism service providers, the contract provides a higher and longer-lasting level of business security and stability, thus guaranteeing tourists a safer, better and more accessible service. The paper points out the importance and characteristics of the contract on allotment in tourism, the rights and obligations of the contracting parties and their role and position in tourism.

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Vojinović, Dragan y Nevena Kapor. "THE IMPACT OF PANDEMIC CORONA VIRUS ON COMMUNICATION IN TOURISM". En The Sixth International Scientific Conference - TOURISM CHALLENGES AMID COVID-19, Thematic Proceedings. FACULTY OF HOTEL MANAGEMENT AND TOURISM IN VRNJAČKA BANJA UNIVERSITY OF KRAGUJEVAC, 2021. http://dx.doi.org/10.52370/tisc21180dv.

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Communication and information technologies have greatly influenced the changes of tourism as an activity, especially when it comes to distribution channels in tourism, achieving more accurate and closer communication with customers/tourists, easier access to information, which ultimately affected the creation of market competition with the focus on the tourist. Communication in the tourism industry is of universal importance if the goal is an adequate level of tourist satisfaction as well as competitiveness in the local and global market. Communication is not just promotional activity aimed at attracting tourists, but the totality of relationships that are realized before arrival, during staying and after the departure of tourists, and their quality determines the ratio of expected and achieved satisfaction of a service user. The aim of the research is to understand the different effects that communication (verbal and non-verbal) has in restrictive business conditions. In addition, the paper seeks to point out the practical aspects of the communication process of all participants, directly or indirectly, involved in the creation and provision of services in the tourism industry, with reference to the time of the pandemic.

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Kamalova, Anara. "Problems and Perspectives of Tourism Infrastructure Development in the Kyrgyz Republic". En International Conference on Eurasian Economies. Eurasian Economists Association, 2019. http://dx.doi.org/10.36880/c11.02231.

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Tourism business development perspectives mostly depend on the level of infrastructure. Tourism infrastructure includes a group of industries which provides passive tourism balance. It has its own resources: natural, recreational, production assets - service enterprises, personnel, relations with other sectors of economy, providing accommodation, feeding, recreation, information and transport services for tourists. Tourism infrastructure contributes to the adequate functioning of tourist’s leisure. Despite all efforts to develop tourism in Kyrgyzstan, good results of its development are not yet observed, the share of tourism in GDP still remains very low. Tourism infrastructure is developing very poorly. Today, tourism rests solely on natural beauty, only beach tourism remains developed, in recent years, recreation at ski resorts has become more or less popular. Taking into account all the above, in this article we will try to assess the current state of development of the republic’s tourism infrastructure, identify the main problems inhibiting the development of quality tourist services and identify the main directions for the development of tourism infrastructure in the future. Creating a quality level of tourism infrastructure, in our opinion, is one of the factors for increasing the share of tourism in the GDP of the Kyrgyz Republic.

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Todorova, Lyubomira. "MYSTIC TOURISM - AN ALTERNATIVE FOR BULGARIA". En TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.356.

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As one of the fastest growing sectors of the economy, tourism requires adequate changes in the supply of tourism products and services to meet changes in consumer tastes and preferences. The need for reforms is also necessary due to the oversaturation of the market and the growing desire of tourists to consume experiences. One of the ways to achieve change is by simulating the development of alternative forms of tourism, including the mystical one. This would expand the opportunities of the sector and would allow fuller use of the tourist potential of the destination.

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Teofilova, Teodora. "INDICATORS FOR EVALUATION OF THE QUALITY OF SERVICE IN HOTELS IN THE CITY OF VARNA". En TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.530.

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The material examines the degree of readiness of hoteliers in Varna, Bulgaria to select, implement and apply a set of indicators for assessing the quality of service in accommodation. The content reveals not only the specifics of the service process, but also answers to several questions related to its evaluation and quality certification. Scholars and politicians see standardization as a tool to liberalize trade in services, while some operators of the tourism industry find standardization of tourism services unfavorable. Increasing the confidence in tourist is a goal that hoteliers strive to achieve with many tools. The monitoring and in-depth analysis of the applied good practices in the service worldwide and their application in a technique that would provide a reliable portfolio of the individual hotel, and the service, as part of the whole tourist product, will make the service even more attractive. It is important that a key problem related to the improvement of the quality of the service activities is revealed and a proposal for its solution is given.

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kizi Sultanova, Muhayyo Fakhriddin. "The Role Of Tour Bases In The Development Of Tourism In Uzbekistan". En PEDAGOGY AND MODERN EDUCATION: TRADITION, EXPERIENCE AND INNOVATION. INTERNATIONAL SCIENTIFIC AND CURRENT RESEARCH CONFERENCES, 2021. http://dx.doi.org/10.37547/iscrc-intconf02-01.

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As a result of the special attention paid by the head of our state to the tourism sector, the tourism potential of our country is growing. New modern hotels and resorts are being built. New tourist routes are being developed and services are being improved. This will be an important factor in expanding the flow of foreign tourists to our country, the development of domestic tourism, the creation of new jobs and increasing the welfare of the population. This article also discusses the level of tourism in Uzbekistan and the role of tourist destinations in it.

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Kamalova, Anara. "Analysis of the Modern Condition of Tourism in the Kyrgyz Republic". En International Conference on Eurasian Economies. Eurasian Economists Association, 2017. http://dx.doi.org/10.36880/c08.01850.

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The theoretical issues of tourism marketing, modern methods of tourism promotion on the market, as well as the main questions of success marketing research of tourism services in general, and for consumers in particular are covering in this article. Materials of marketing research of tourism in Kyrgyzstan by using data from tourists’ survey, who rest in Issyk-Kul during the summer season in 2016 also are analyzing. The results of marketing research of tourist behavior as the consumers are summarizing by identifying positive and negative reviews, as well as investigating the activities of the main competitors, operating in the tourism sphere in Kyrgyzstan, preparing SWOT-analysis. The main reasons for the low level of the tourism sector in the country's GDP is also identifying, as well as the low level of development of tourism logistics and customer service. Based on the above mentioned materials at the end in the article the problems and ways to improve are emphasizing. The ways to further improve the service and leisure for the travelers and the main directions of further development of tourism as a business in the Kyrgyz Republic are identifying.

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Informes sobre el tema "Tourism and Services"

van der Steina, Aija, Agita Lūse, Liene Rācene, Nadežda Pazuhina y Diāna Popova. Mindful Tourism Services for People with Mental Impairment. Situation Scan: Latvia, 2021. Institute of Philosophy and Sociology of the University of Latvia, septiembre de 2021. http://dx.doi.org/10.22364/mtspmi.2021.

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The report is part of the EU Erasmus + funded project “Mindful tourism services for mentally disordered people” (MindTour). The project aims to promote and support tourism entrepreneurs to value mentally disordered clients and their families as persons and customers and help them design mindful tourism services accessible for mentally disordered people. The project is implemented in cooperation with Estonian, Belgian and Latvian higher education institutions – University of Tartu, Pärnu College (Estonia), Thomas More Mechelen-Antwerpen (Belgium), University of Latvia (Latvia), as well as leisure and tourism service providers - Pärnu Museum (Estonia), Museum Dr Guislain (Belgium) and SIA Zeit Hotel (Latvia). This report reveals the current situation in the use and accessibility of tourism services for people with mental impairment in Latvia. Researchers of the Institute of Philosophy and Sociology of the University of Latvia Agita Lūse, Liene Rācene, Diāna Popova, Nadezhda Pazuhina and Aija van der Steina researched in the autumn and spring semesters of the academic year 2020/2021, using both secondary data sources and gathering primary data through interviews with social service providers and tourism service providers, as well as participant observation and mapping of services, involving people with GRT in the consumption of tourism services.

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Kraynova, O. S. y M. Ketrar. Marketing analysis of the market for online tourism and related services. Ljournal, 2016. http://dx.doi.org/10.18411/kray-2016-artc-00066.

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Skog, Ken, John Bergstrom, Elizabeth Hill y Ken Cordell. Criterion 6, indicator 34 : value of capital investment and annual expenditure in forest management, wood and non-wood product industries, forest-based environmental services, recreation, and tourism. Madison, WI: U.S. Department of Agriculture, Forest Service, Forest Products Laboratory, 2010. http://dx.doi.org/10.2737/fpl-rn-320.

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Ruiz de Gauna, Itziar, Anil Markandya, Laura Onofri, Francisco (Patxi) Greño, Javier Warman, Norma Arce, Alejandra Navarrete et al. Economic Valuation of the Ecosystem Services of the Mesoamerican Reef, and the Allocation and Distribution of these Values. Inter-American Development Bank, mayo de 2021. http://dx.doi.org/10.18235/0003289.

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Coral reefs are one of the most diverse and valuable ecosystems on Earth. The Mesoamerican Reef contains the largest barrier reef in the Western Hemisphere. However, its health is threatened, so there is a need for a management and sustainable conservation. Key to this is knowing the economic value of the ecosystem. “Mainstreaming the value of natural capital into policy decision-making is vital” The value of environmental and natural resources reflects what society is willing to pay for a good or service or to conserve natural resources. Conventional economic approaches tended to view value only in terms of the willingness to pay for raw materials and physical products generated for human production and consumption (e.g. fish, mining materials, pharmaceutical products, etc.). As recognition of the potential negative impacts of human activity on the environment became more widespread, economists began to understand that people might also be willing to pay for other reasons beyond the own current use of the service (e.g. to protect coral reefs from degradation or to know that coral reefs will remain intact in the future). As a result of this debate, Total Economic Value (TEV) became the most widely used and commonly accepted framework for classifying economic benefits of ecosystems and for trying to integrate them into decision-making. This report estimates the economic value of the following goods and services provided by the MAR's coral reefs: Tourism & Recreation, Fisheries, Shoreline protection. To our knowledge, the inclusion of non-use values in the economic valuation of the Mesoamerican Barrier Reef System is novel, which makes the study more comprehensive.

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Lonsdale, Whitney R., Wyatt F. Cross, Charles E. Dalby, Sara E. Meloy y Ann C. Schwend. Evaluating Irrigation Efficiency: Toward a Sustainable Water Future for Montana. The Montana University System Water Center, noviembre de 2020. http://dx.doi.org/10.15788/mwc202011.

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Water is our most valuable natural resource, and is used to support the demands of industry, agriculture, hydroelectric power generation, and municipalities. Water also sustains Montana’s booming recreation and tourism economy and maintains the diverse freshwater ecosystems that provide natural goods and services and promote human well-being. As our population continues to grow, and the collective demand for water increases, it is imperative that we carefully assess how our water is used, as well as how changes in water distribution, management, and governance are likely to influence its availability in the future. This is especially important in the context of a changing climate.

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Hearn, Greg, Marion McCutcheon, Mark Ryan y Stuart Cunningham. Australian Cultural and Creative Activity: A Population and Hotspot Analysis: Geraldton. Queensland University of Technology, agosto de 2020. http://dx.doi.org/10.5204/rep.eprints.203692.

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Grassroots arts connected to economy through start-up culture Geraldton is a regional centre in Western Australia, with 39,000 people and a stable, diverse economy that includes a working port, mining services, agriculture, and the rock-lobster fishing industry (see Appendix). Tourism, though small, is growing rapidly. The arts and culture ecosystem of Geraldton is notable for three characteristics: - a strong publicly-funded arts and cultural strategy, with clear rationales that integrate social, cultural, and economic objectives - a longstanding, extensive ecosystem of pro-am and volunteer arts and cultural workers - strong local understanding of arts entrepreneurship, innovative business models for artists, and integrated connection with other small businesses and incubators

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Gomez Garcia, Olga, Henry Mooney, David Rosenblatt, Maria Alejandra Zegarra, Gralyn Frazier, Ariel McCaskie, Victor Gauto et al. Caribbean Quarterly Bulletin: Volume 10: Issue 1, May 2021. Inter-American Development Bank, mayo de 2021. http://dx.doi.org/10.18235/0003265.

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Countries around the world have endured over a year of extreme uncertainty in the context of the COVID-19 crisis, and economies in the Caribbean have suffered more than most. But with the increasing availability of vaccines and prospects for a resumption of international travel, light is emerging at the end of the Pandemic tunnel. With this in mind, The Inter-American Development Bank Caribbean1 Departments most recent Quarterly Bulletin reviews the latest available information regarding the crisis impacts on citizens, their economies, and key factors that will determine the speed and depth of recovery. As also discussed in previous editions, prospects for tourism-dependent economies will depend heavily on vaccine penetration and border normalization in source countries particularly the United States and Western Europe, while commodity-intensive economies could benefit from upward revisions to global demand growth estimates. All countries in the region can do much to support a rapid recovery through forward-looking policies aimed at ensuring they are well positioned to take advantage of post-Pandemic preferences with respect to travel and tourism, services trade, and investment. Our latest report considers these issues, what may lie ahead, and how counties can best position themselves for a recovery in 2021 and beyond.

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Iyer, Ananth V., Olga Senicheva, Steven R. Dunlop, Dutt J. Thakkar, Andrew Colbert y Hannah Pratt. Synthesis Study: Facilities (Enterprise Development, Sponsorship/Privatization). Purdue University, 2020. http://dx.doi.org/10.5703/1288284317109.

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The Indiana Department of Transportation maintains 17 rest area locations with 28 separate rest area facilities located on interstates for driver safety and convenience. Although the rest areas provide many benefits to the traveling public, the rest areas do not earn direct profits. Moreover, the Indiana Department of Transportation is increasingly challenged by inadequate funding from taxes generated on the interstates. Constrained by Title 23, that prohibits the commercialization and the privatization of the rest areas, the state of Indiana has a high interest in sustainable sources of revenue at the rest areas that would be able to promote the states and facilities tourism and commerce. The benefits that can be recognized by taking up this project are (i) higher revenues for the INDOT (ii) cost savings wherever possible (iii) environmental benefits (iv) better services and safety measures for overnight travelers (v) partnerships with local businesses.

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Mooney, Henry, David Rosenblatt, Cloe Ortiz de Mendívil, Gralyn Frazier, Ariel McCaskie, Victor Gauto, Elton Bollers, Jason Christie, Jeetendra Khadan y Nazera Abdul-Haqq. Caribbean Quarterly Bulletin: Volume 10: Issue 2, August 2021. Inter-American Development Bank, agosto de 2021. http://dx.doi.org/10.18235/0003573.

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For more than a year, the Caribbean economics team at the Inter-American Development Bank (IDB) has focused on the potential implications of the COVID-19 pandemic for lives and livelihoods across the region. The pandemic is still with us, but there is hope that the cycles of lockdowns and containment measures will eventually come to an end as vaccination programs progress, even if unevenly, across the region. However, the availability of vaccine supply remains a concern, and the pandemic continues to pose a constraint for the recovery of key sectors such as tourism and local services sectors. This edition of the Caribbean Quarterly Bulletin focuses on two topics: (1) forecasts of key macroeconomic variables, based on the April 2021 WEO, and (2) financial sector risks. In general, regional economies are embarking on a fragile path to recovery. Continued progress with vaccination programs, credible medium-term fiscal programs, and continued attention to financial vulnerabilities will be needed to push that path to recovery forward.

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December, Ya N. PROBLEM OF SELECTION OF SERVICE PROGRAMS HEALTH TOURISM: LOOKING FOR CONSUMERS. Ljournal, 2016. http://dx.doi.org/10.18411/d-2016-028.

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