Literatura académica sobre el tema "TELECOM CRISIS"
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Artículos de revistas sobre el tema "TELECOM CRISIS"
Campbell, Ian. "The Transformation of Telecom's "Ugly Duckling"". Australian Journal of Telecommunications and the Digital Economy 4, n.º 3 (2 de octubre de 2016): 61. http://dx.doi.org/10.18080/ajtde.v4n3.61.
Texto completoCampbell, Ian. "The Transformation of Telecom's "Ugly Duckling"". Journal of Telecommunications and the Digital Economy 4, n.º 3 (2 de octubre de 2016): 61–95. http://dx.doi.org/10.18080/jtde.v4n3.61.
Texto completoJin, Dal Yong. "The Telecom Crisis and beyond". Gazette (Leiden, Netherlands) 67, n.º 3 (junio de 2005): 289–304. http://dx.doi.org/10.1177/0016549205052232.
Texto completoAggrawal, Artee. "Aircel Crisis: Disruptive Competition or Corruption– What Next?" FIIB Business Review 8, n.º 3 (9 de agosto de 2019): 186–91. http://dx.doi.org/10.1177/2319714519855835.
Texto completovan Marrewijk, Alfons. "Crisis in the transition of telecom alliance Unisource". Journal of Managerial Psychology 19, n.º 3 (abril de 2004): 235–51. http://dx.doi.org/10.1108/02683940410527739.
Texto completoChabrak, Nihel, Russell Craig y Nabyla Daidj. "Financialization and the Employee Suicide Crisis at France Telecom". Journal of Business Ethics 139, n.º 3 (17 de marzo de 2015): 501–15. http://dx.doi.org/10.1007/s10551-015-2602-8.
Texto completoMack, Daniel Z. y Theresa S. Cho. "SK Telecom — Going for the Global Leadership". Asian Case Research Journal 15, n.º 02 (diciembre de 2011): 201–51. http://dx.doi.org/10.1142/s021892751100154x.
Texto completoZhang, J. Q., Tao Yu, P. Wu y F. Xiong. "Research of 3D Pipeline Model Based on Telecom Operators". Applied Mechanics and Materials 743 (marzo de 2015): 679–82. http://dx.doi.org/10.4028/www.scientific.net/amm.743.679.
Texto completoZelenetskaya, E. A. y A. V. Butov. "Anti-crisis strategy of AO "ER-Telecom Holding' during the pandemic". Normirovanie i oplata truda v promyshlennosti (Rationing and remuneration of labor in industry), n.º 3 (16 de marzo de 2021): 67–72. http://dx.doi.org/10.33920/pro-3-2103-08.
Texto completoZhang, Jianqing, Feng Xiong y Jinsheng Kang. "The Application of Group Theory in Communication Operation Pipeline System". Mathematical Problems in Engineering 2018 (2018): 1–10. http://dx.doi.org/10.1155/2018/9507823.
Texto completoTesis sobre el tema "TELECOM CRISIS"
Ballantyne, Lise (Lise Shirley) Carleton University Dissertation Communication. "Cutting the cord: a telecom solution to the crisis of capitalism". Ottawa, 1993.
Buscar texto completoNanz, Tobias. "Das Rote Telefon: Ein hybrides Objekt des Kalten Krieges". J.B. Metzler, Part of Springer Nature, 2014. https://tud.qucosa.de/id/qucosa%3A34452.
Texto completoYADAV, NEHA. "TELECOM CRISIS IN INDIA". Thesis, 2020. http://dspace.dtu.ac.in:8080/jspui/handle/repository/18122.
Texto completoTsai, Dung Bo y 蔡棟柏. "Exploring Crisis Management Control by Using PZB Service Quality Model - Taking Chunghwa Telecom as an Example". Thesis, 2008. http://ndltd.ncl.edu.tw/handle/53620879857231558088.
Texto completo開南大學
公共事務管理學系
97
The world is entering to an informational society in which everything is based on a telecommunication network. Advances in software and hardware of telecommunication have allowed people and companies to transmit messages efficiently. Telecommunication has become a necessity of our daily lives; it could lead to tremendous inconvenience and economic losses while the network system is damaged by natural disasters or other emergency situations. Therefore, crisis management planning is an essential component of an organization’s business continuity strategy during an emergency. This is a study using PZB service quality model as a foundation to explore the comparative relationship between crisis management planning and telecommunication service quality. The survey will be taken from Chunghwa Telecom‘s home customers, business customers and employees. It would be costly for the company if they do not have crisis management control to minimize the impact of disasters on employees and customers. It would be a proactive approach to adopt crisis management control theory to manage and implement disaster preparedness, immediate actions that should be taken when disaster strikes and ongoing procedures that should be followed in the disaster’s aftermath and recovery period. After collecting, analyzing and testing the data by using PZB Model of Service Quality Gaps from the survey, this study concludes that Chunghwa Telecom has Model of Service Quality Gap 3, Gap 4 and Gap 5. There are three suggestions for Chunghwa Telecom to strengthen their competiveness: firstly, service attitudes adjustment. A customer service receptionist is the first line of direct contact with the customer, hence, improving customer services receptionist’s professional skill could lead to better customer service satisfaction and loyalty. Secondly, avoid excessive advertising. When advertising, sales people or the web site have given the hint of potential benefit but may over-emphasize the promise which would make customers have higher expectations. It could lead to huge gap between expected service quality and actual experiences of service quality. Third, establish a risk assessment system and execute necessary crisis management methods, including consolidating crisis education, publishing crisis handling guidance procedures, build up crisis management systems in order to integrate the practice of crisis management. Chunghwa Telecom will have better service quality with the implementation of these suggested procedures.
Mundok, Nitschová Aneta. "Specifika práce s dlouhodobými klienty na lince důvěry Senior telefon". Master's thesis, 2020. http://www.nusl.cz/ntk/nusl-415334.
Texto completoLibros sobre el tema "TELECOM CRISIS"
Trejderowski, Tomasz. Kradzież tożsamości: Terroryzm informatyczny : cyberprzestępstwa : internet : telefon : Facebook. Warszawa: Eneteia, 2013.
Buscar texto completoTelecel-Congo: La prédation en République démocratique du Congo. Paris: L'Harmattan, 2004.
Buscar texto completoKi-Khuabi, Frédéric Bola. TELECEL-CONGO: La prédation en République démocratique du Congo. Paris: L'Harmattan, 2004.
Buscar texto completoHong, Yu. Making a Home-Base Strategy. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252040917.003.0005.
Texto completoCapítulos de libros sobre el tema "TELECOM CRISIS"
Ghazi, Rabah y Fatima Zohra Soukeur. "Marketing Information System as a Marketing Crisis Management Mechanism Through Big Data Analytics: A Case Study of Algeria Telecom in Bouira". En Big Data Analytics, 187–200. First edition.: Apple Academic Press, 2021. http://dx.doi.org/10.1201/9781003129660-19.
Texto completoJevnaker, Birgit Helene y Johan Olaisen. "The Future of Knowledge Work: Working Smarter and Greener in the Age of Digitalization". En Reimagining Sustainable Organization, 137–56. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-96210-4_7.
Texto completoWinseck, Dwayne. "The Broken Internet and Platform Regulation: Promises and Perils". En Palgrave Global Media Policy and Business, 229–57. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-95220-4_12.
Texto completoPawar, V. P., Bhagyashree Kunte y Srinivas Tumuluri. "The Indian Telecom Distress". En Indian Business Case Studies Volume II, 121—C14.P33. Oxford University PressOxford, 2022. http://dx.doi.org/10.1093/oso/9780192869388.003.0014.
Texto completoVriezekolk, E., R. Wieringa y S. Etalle. "How to assess telecom service availability risks for crisis organisations?" En Advances in Safety, Reliability and Risk Management, 2653–61. CRC Press, 2011. http://dx.doi.org/10.1201/b11433-377.
Texto completo"ESTRATEGIAS PARA SUPERAR LA CRISIS DEL SECTOR DE tELEcOm UNICACIONES DE 1999". En Historia de las telecomunicaciones en Colombia, 126–41. Academia Colombiana de Historia, 2021. http://dx.doi.org/10.2307/j.ctv262qspw.9.
Texto completoPatterson Silver Wolf, David A. "The Twenty-Third-Century Solution". En The New Addiction Treatment, 119–44. Oxford University Press, 2021. http://dx.doi.org/10.1093/oso/9780197601372.003.0012.
Texto completoSchiller, Dan. "Conclusion". En Crossed Wires, 594–610. Oxford University PressNew York, 2023. http://dx.doi.org/10.1093/oso/9780197639238.003.0013.
Texto completoSikdar, Soumyen. "Openness and Growth in the Indian Economy". En A Concise Handbook of the Indian Economy in the 21st Century, 124–50. Oxford University Press, 2019. http://dx.doi.org/10.1093/oso/9780199496464.003.0005.
Texto completoShires, James. "Information Controls". En The Politics of Cybersecurity in the Middle East, 155–200. Oxford University Press, 2022. http://dx.doi.org/10.1093/oso/9780197619964.003.0006.
Texto completoActas de conferencias sobre el tema "TELECOM CRISIS"
Lamia, NEDIL. "Analysis of Labor Productivity in the Telecom sector during the COVID-19 crisis: Qualitative Study in a Public Company of the Telecom Sector in Algeria". En 4th International Conference On Business, Management and Finance. Acavent, 2021. http://dx.doi.org/10.33422/4th.icbmf.2021.11.22.
Texto completoNomeer, Mohamed. "Intelligent Energy Platform". En International Petroleum Technology Conference. IPTC, 2021. http://dx.doi.org/10.2523/iptc-21252-ms.
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