Libros sobre el tema "Relationship satisfaction"

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1

Accelerating customer relationships: Using CRM and relationship technologies. Upper Saddle River, NJ: Prentice Hall PTR, 2001.

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2

Kibble, W. Relationship between job satisfaction and stress. Oxford: Oxford Brookes University, 1995.

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3

Mishra, Hari Govind. Dominance of affective over cognitive customer satisfaction in satisfaction - loyalty relationship in service encounters. Ahmedabad: Indian Institute of Management, 2014.

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4

Crawford, Patricia A. Job satisfaction among nurses and its relationship to reflective practice. St. Catharines, Ont: Brock University, Faculty of Education, 2001.

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5

Gray, John S. Measuring satisfaction in the Program Manager - Procuring Contracting Officer relationship. Monterey, Calif: Naval Postgraduate School, 1997.

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6

Myers, Patricia M. A study of relationship between self concept and marital satisfaction. Bloomington, IN: Eastern Press, 1992.

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7

Consulting, Andersen, ed. Defying the limits: Reaching new heights in customer relationship management. San Francisco: Montgomery Research, Inc., 2000.

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8

Managing customer satisfaction in the corporate hospitals. New Delhi: Serials Publications, 2011.

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9

Wilson, Claire Elizabeth. A review of the relationship between job satisfaction and service quality in hotels. (s.l: The Author), 1992.

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10

Hartman, Jason. Become the brand of choice: How to earn millions through relationship marketing. Greensboro, NC: Lifestyles Press, 2000.

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11

Jack, Myers. Reconnecting with customers: Building brands and profits in the relationship age. Encino, Calif: Spurge Ink!, 1998.

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12

Vavra, Terry G. Aftermarketing: How to keep customers for lifethrough relationship marketing. Homewood, Ill: Business One Irwin, 1992.

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13

Customer satisfaction guaranteed: A new approach to customer service, bedside manner, and relationship ease. Coffee Creek, CA: Life Education, 1988.

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14

Singh, Tripti. Relationship of stress and job satisfaction: A comparative study of male & female of dual career teacher couples of India. Bangalore: Indian Institute of Management Bangalore, 2007.

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15

Imam, Asma Mohammad. Testing the relationship between staff satisfaction and patient satisfaction in the Palestinian health care services as a way of exploring the management culture. Leicester: De Montfort University, 2002.

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16

Vavra, Terry G. Aftermarketing: How to keep customers for life through relationship marketing. Homewood, Ill: Business One Irwin, 1992.

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17

Vavra, Terry G. Aftermarketing: How to keep customers for life through relationship marketing. Chicago: Irwin Professional Pub., 1995.

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18

Barnett, Rosalind C. Rewards and concerns in the employee role and their relationship to health outcomes. Wellesley MA: Wellesley College, Center for Research on Women, 1988.

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19

Adam, Lindgreen, Vanhamme Joëlle y Beverland Michael B, eds. Memorable customer experiences: A research anthology. Farnham, England: Gower, 2009.

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20

Barnett, Rosalind C. Men's multiple roles and their relationship to men's psychological distress. Wellesley, Mass: Wellesley College, 1991.

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21

Suarez, Maribel y Leticia Casotti. Relações com os consumidores: Experiências brasileiras. Rio de Janeiro, RJ: Mauad, 2003.

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22

Become the brand of choice: Make your name a powerful brand-- and earn millions! 3a ed. [Irvine, CA]: Hartman Media, 2002.

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23

Jorgensen, Janecke F. Can relationship marketing be seen as an increasingly important tool to improve customer satisfaction and international competitiveness?. Oxford: Oxford Brookes University, 1998.

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24

Olson, Becky S. The prediction of relationship satisfaction. 1993.

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25

Swift, Ronald S. Accelerating Customer Relationships: Using CRM and Relationship Technologies. Prentice Hall PTR, 2000.

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26

Swift, Ronald S. Accelerating Customer Relationships: Using CRM and Relationship Technologies. Prentice Hall PTR, 2000.

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27

(Editor), Michael D. Hartline y David Bejou (Editor), eds. Internal Relationship Management: Linking Human Resources To Marketing Performance (Journal of Relationship Marketing Monographic Separates) (Journal of Relationship Marketing Monographic Separates). Haworth Press, 2004.

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28

Haddad, Nina Adele. WHY NURSES STAY: THE RELATIONSHIP OF PERSONALITY TO JOB AND CAREER SATISFACTION (JOB SATISFACTION). 1989.

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29

(Editor), Michael D. Hartline y David Bejou (Editor), eds. Internal Relationship Management: Linking Human Resources To Marketing Performance (Journal of Relationship Marketing) (Journal of Relationship Marketing). Haworth Press, 2004.

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30

Broder, Michael S. How to Enhance Passion and Sexual Satisfaction in Your Relationship. Media Psychology Associates, 1995.

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31

Measuring Satisfaction in the Program Manager, Procuring Contracting Officer Relationship. Storming Media, 1997.

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32

Hanchett, Brian Edward. The relationship of post-secondary educational increments to job satisfaction. 1988.

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33

Hartline, Michael D. y David Bejou. Internal Relationship Management: Linking Human Resources to Marketing Performance. Taylor & Francis Group, 2012.

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34

Hartline, Michael D. y David Bejou. Internal Relationship Management: Linking Human Resources to Marketing Performance. Taylor & Francis Group, 2012.

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35

Bailey, Birdie Irene. THE RELATIONSHIP OF FACULTY PRACTICE TO AUTONOMY, JOB SATISFACTION AND PRODUCTIVITY. 1991.

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36

(Editor), Thorsten Hennig-Thurau y Ursula Hansen (Editor), eds. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. Springer, 2000.

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37

Hansen, Ursula y Thorsten Hennig-Thurau. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. Springer, 2010.

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38

Hansen, Ursula y Thorsten Hennig-Thurau. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. Springer London, Limited, 2013.

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39

Adrian, Payne y Chartered Institute of Marketing, eds. Relationship marketing for competitive advantage: Winning and keeping customers. Oxford: Butterworth-Heinemann, 1995.

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40

1943-, Hall John y Fleishman Edwin A, eds. Job satisfaction: The relationship between head nurse leadership style and staff nurse needs. 1986.

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41

Snarr, Carol E. THE RELATIONSHIP OF NURSING DEANS' LEADERSHIP BEHAVIOR TO NURSING FACULTIES' JOB SATISFACTION. 1994.

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42

Khaef, Ahmad Ali. The relationship of organizational structure and job satisfaction in Iranian iron companies. 1989.

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43

Woods, Stephen A. Job Performance Measurement: The Elusive Relationship Between Job Performance and Job Satisfaction. Editado por Susan Cartwright y Cary L. Cooper. Oxford University Press, 2009. http://dx.doi.org/10.1093/oxfordhb/9780199234738.003.0014.

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This article reviews recent literature on job performance measurement to examine advances in theories of job performance measurement, and their implications for the practice of job performance assessment. It also considers the antecedents of job performance and, in particular, revisits the issue of whether happy, satisfied workers are also productive workers. The focus in the article is on measuring the job performance of individuals and teams, which most commonly involves the use of surveys or rating forms to assess and evaluate employee behavior or job competencies. Subjective ratings may be provided by supervisors, peers, subordinates, or clients and customers. Performance measurement may also make use of data from archival records (such as productivity or absence data), often referred to as objective data.
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44

Customer relationship management: New ways of keeping the customer satisfied (Research report). Conference Board, 2001.

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45

Barron, Bridget Marie. Causal attributions of marrieds as a function of marital satisfaction and relationship expectations. 1989.

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46

Pennington, Darren C. The influence of changing college workload on dating couples' activities and relationship satisfaction. 1989.

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47

Sorman, Nancy Ellen. THE RELATIONSHIP OF PATIENTS' PERCEPTIONS OF COMMUNICATION AND THEIR SATISFACTION WITH NURSING CARE. 1987.

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48

Eliadi, Carol Ann. NURSE/PHYSICIAN COLLABORATION AND ITS RELATIONSHIP TO NURSE JOB STRESS AND JOB SATISFACTION. 1990.

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49

Vashisht, Ravi. Emotional Intelligence - Relationship with Conflict Management, Occupational Stress and Job Satisfaction of Doctors. Blurb, Incorporated, 2022.

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50

Knapp, Loretta Maiocco. THE RELATIONSHIP OF INTERNALITY AND PERCEIVED CONTROL TO CHILDBIRTH SATISFACTION IN PRIMIGRAVID WOMEN. 1995.

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