Literatura académica sobre el tema "Grievance Redressal"
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Artículos de revistas sobre el tema "Grievance Redressal"
Putturaj, Meena, Anja Krumeich, Prashanth Nuggehalli Srinivas, Nora Engel, Bart Criel y Sara Van Belle. "Crying baby gets the milk? The governmentality of grievance redressal for patient rights violations in Karnataka, India". BMJ Global Health 7, n.º 5 (mayo de 2022): e008626. http://dx.doi.org/10.1136/bmjgh-2022-008626.
Texto completoMeshram, Er Ashwini, Vedanti Palandurkar, Harshal Zade, Akash Masram y Nikita Manmode. "A Survey on Student Grievance Redressal System". International Journal for Research in Applied Science and Engineering Technology 11, n.º 2 (28 de febrero de 2023): 715–20. http://dx.doi.org/10.22214/ijraset.2023.49116.
Texto completoSingh, Alok Pratap, Ankur Goel, Aakansha Goel y Diksha Arya. "NLP based Grievance Redressal System". International Journal of Computer Applications 184, n.º 12 (20 de mayo de 2022): 44–48. http://dx.doi.org/10.5120/ijca2022922104.
Texto completoSingh, Ravindra y Sewa Singh. "Grievance Redressal Machinery in UK". Indian Journal of Public Administration 53, n.º 2 (abril de 2007): 223–37. http://dx.doi.org/10.1177/0019556120070206.
Texto completoPatel, Viral, Daanyaal Kapadia, Deval Ghevariya y Shiburaj Pappu. "All India Grievance Redressal App". June 2020 2, n.º 2 (18 de mayo de 2020): 91–99. http://dx.doi.org/10.36548/jitdw.2020.2.002.
Texto completoDayal, Bhupeshwar y Rajvir Dhaka. "The CM Window in Haryana: A Landmark Initiative for Grievance Redressal". Indian Journal of Public Administration 67, n.º 4 (diciembre de 2021): 587–607. http://dx.doi.org/10.1177/00195561211056412.
Texto completoStojisavljević, Stela, Bosiljka Đikanović, Luka Vončina, Kerry Scott, Zubin Shroff, Dijana Manigoda, Savka Štrbac, Borut Bosančić y Inke Mathauer. "The challenge of ensuring elderly people can access their health insurance entitlements: a mixed methods study on the Republic of Srpska’s Protector of Patients’ Health Insurance Entitlements". BMJ Global Health 7, Suppl 6 (septiembre de 2022): e009373. http://dx.doi.org/10.1136/bmjgh-2022-009373.
Texto completoG, Sangeetha y L. Manjunatha Rao. "Modelling of E-Governance Framework for Mining Knowledge from Massive Grievance Redressal Data". International Journal of Electrical and Computer Engineering (IJECE) 6, n.º 1 (1 de febrero de 2016): 367. http://dx.doi.org/10.11591/ijece.v6i1.9019.
Texto completoG, Sangeetha y L. Manjunatha Rao. "Modelling of E-Governance Framework for Mining Knowledge from Massive Grievance Redressal Data". International Journal of Electrical and Computer Engineering (IJECE) 6, n.º 1 (1 de febrero de 2016): 367. http://dx.doi.org/10.11591/ijece.v6i1.pp367-374.
Texto completoG, Sangeetha y L. Manjunatha Rao. "Modelling of e-Governance Framework for Mining Knowledge from Massive Grievance Redressal Data". International Journal of Advances in Applied Sciences 6, n.º 1 (1 de marzo de 2017): 32. http://dx.doi.org/10.11591/ijaas.v6.i1.pp32-41.
Texto completoTesis sobre el tema "Grievance Redressal"
Fields, Karal. "Describing the literature that assesses the Unites [sic] States Postal Service redress program /". View online, 2006. http://ecommons.txstate.edu/arp/111/.
Texto completoShankar, Ram Anand. "Development projects and project-affected peoples, the need to advance sustainable development by establishing an international development institutions inspection panel to redress grievances". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk2/tape15/PQDD_0024/MQ36374.pdf.
Texto completoRana, Nripendra P., Y. K. Dwivedi, M. D. Williams y Vishanth J. P. Weerakkody. "Adoption of online public grievance redressal system in India: Toward developing a unified view". 2016. http://hdl.handle.net/10454/12102.
Texto completoThe aim of this research is to develop a unified model of electronic government (e-government) system adoption and validate it using the data gathered from 419 citizens from few selected cities in India. In course of doing so, the research also evaluates the performance of nine well-known alternative theoretical models of information technology (IT) adoption including the unified theory of acceptance and use of technology (UTAUT). The results indicate that the proposed unified model for e-government adoption by this research has outperformed all other theoretical models by explaining highest 66% variance on behavioral intentions, adequately acceptable levels of fit indices, and significant relationships between each hypothesis. The research also provides its limitations and presents implications for theory and practice toward the end.
Rana, Nripendra P., Y. K. Dwivedi, M. D. Williams y B. Lal. "Examining the success of the online public grievance redressal systems: an extension of the IS success model". 2014. http://hdl.handle.net/10454/18049.
Texto completoThe purpose of this article is to examine the success of the online public grievance redressal system from the perspective of the citizens of India. The empirical outcomes provided the positive significant connections between all 13 hypothesized relationships among the seven constructs. The empirical evidence and discussion presented in the study can help the Indian government to improve upon and fully utilize the potential of the online public grievance redressal system for transparent and corruption free country.
Patil, P., Kuttimani Tamilmani, Nripendra P. Rana y V. Raghavan. "Understanding consumer adoption of mobile payment in India: Extending Meta-UTAUT model with personal innovativeness, anxiety, trust, and grievance redressal". 2020. http://hdl.handle.net/10454/17823.
Texto completoMobile payments are the future as we move towards a cashless society. In some markets, cash is already being replaced by digital transactions, but consumers of many developing countries are slower in transition towards digital payments. This study aims to identify major determinants of consumer mobile payment adoption in India the country with second largest mobile subscribers in the world. Existing mobile payments adoption studies have predominantly utilised Technology Acceptance Model (TAM), which was primarily developed in organisational context and criticised for having deterministic approach without much consideration for users’ individual characteristics. Therefore, this study adapted meta-UTAUT model with individual difference variable attitude as core construct and extended the model with consumer related constructs such as personal innovativeness, anxiety, trust, and grievance redressal. Empirical examination of the model among 491 Indian consumers revealed performance expectancy, intention to use, and grievance redressal as significant positive predictor of consumer use behaviour towards mobile payment. Moreover, intention to use was significantly influenced by attitude, social influence, and facilitating conditions. The major contribution of this study includes re-affirming the central role of attitude in consumer adoption studies and examining usage behaviour in contrast to most existing studies, which examine only behavioural intention.
The full-text of this article will be released for public view at the end of the publisher embargo on 15 Nov 2021.
Jiang, Chih-Yi y 江致儀. "User Continuance Behavior in the context of E-government online services: A case study of Online Public Grievance Redressal System". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/f5scyd.
Texto completo國立嘉義大學
資訊管理學系研究所
107
With the advancement of technology, IT technology is more widely used in the process of government , that is actively changing to an electronic government in order to comply with the changes of the times. Grievance system is also one of the electronic policies. The government can also hear people's reaction to the policy and give back to the government to solve the problem. These feedbacks are an important reference for the government to formulate policies in the future. The literature has less discussion on the premise of people adopting e-government online services, which is one of the factors that e-government needs to consider. The public's use of the public sector information system also affects the success of information. This study is based on the IS continuance model, adding value co-creation, psychological empowerment and citizenship behavior, and exploring the value created by the public through the online system , the government, and subsequently affecting its continued use intentions and civic behavior. In this study, a confirmatory study was conducted to fill out the questionnaire through the user's experience after using the simulated website. A total of 246 paper questionnaires were collected. The effective questionnaire was 243, and the model and hypothesis verification were performed using SmartPLS 3.0 as an analysis tool. The research results show that confirmation will positively affect value co-creation and satisfaction; E-quality of service quality and system credibility will affect satisfaction, and value co-creation will positively affect psychological empowerment; It can cause changes in civic behavior and continuous use.
Rana, Nripendra P., Y. K. Dwivedi, M. D. Williams y Vishanth J. P. Weerakkody. "Investigating success of an e-government initiative: Validation of an integrated IS success model". 2014. http://hdl.handle.net/10454/12106.
Texto completoThe purpose of this paper is to examine the success (by measuring intention to use and user satisfaction) of the online public grievance redressal system (OPGRS) from the perspective of the citizens of India. The success of this e-government system is examined using an integrated IS success model. The model developed includes the constructs such as system quality, information quality, service quality, perceived usefulness, perceived ease of use, perceived satisfaction, perceived risk, and behavioral intention. The proposed integrated research model of IS was validated using the response taken from 419 citizens from different cities of India. The empirical outcomes provided the positive significant connections between all 12 hypothesised relationships between eight constructs. The empirical evidence and discussion presented in the study can help the government to improve upon and fully utilise the potential of the OPGRS as a useful tool toward a transparent and corruption free country.
Libros sobre el tema "Grievance Redressal"
T, Patil S., Singh Rakesh y Indian Institute of Management, Ahmedabad., eds. Designing an accessible and accountable administrative system: Why do not people protest? : a case study of grievance redressal in a drought prone district. New Delhi: Oxford & IBH Pub. Co., 1992.
Buscar texto completoKrishnamurthi, S. Consumer and law: Redressal of grievances. Lucknow: Vinod Law Publications, 2001.
Buscar texto completoSaxena, D. R. Ombudsman (Lokpal): Redress of citizens' grievances in India. New Delhi: Deep & Deep Publications, 1987.
Buscar texto completoOdunsi, Bennett Adesegun. The role of the ombudsman in Nigeria: Redress of grievances. Lewiston, N.Y: Edwin Mellen Press, 2007.
Buscar texto completoOdunsi, Bennett Adesegun. The role of the ombudsman in Nigeria: Redress of grievances. Lewiston, N.Y: The Edwin Mellen Press, 2007.
Buscar texto completoIndia. Dept. of Administrative Reforms and Public Grievances. Compilation of guidelines for redress of public grievances including employee grievances, citizen's charters and information facilitation counters in Government of India. New Delhi: Dept, of Administrative Reforms and Public Grievances, 2010.
Buscar texto completoReport on the design of a Grievance Redress Mechanism (GRM) for Environmental Protection Agency (EPA). [Accra, Ghana]: Environmental Protection Agency, 2016.
Buscar texto completoWorld Bank. Vietnam Country Office. Compulsory land acquisition and voluntary land conversion in Vietnam: The conceptual approach, land valuation and grievance redress mechanisms. Hà Nội: The World Bank, 2011.
Buscar texto completoDang, Hung Vo. Compulsory land acquisition and voluntary land conversion in Vietnam: The conceptual approach, land valuation and grievance redress mechanisms. Hanoi: The World Bank, 2011.
Buscar texto completoSaraswati, Haider y Penal Reform and Justice Association., eds. Creating a window to redress women's grievances: Research and documentation project on mediation, counselling, and conflict resolution : project review. Gurgaon: Penal Reform and Justice Association, 2002.
Buscar texto completoCapítulos de libros sobre el tema "Grievance Redressal"
Prajapat, Shaligram, Vaibhav Sabharwal y Varun Wadhwani. "A Prototype for Grievance Redressal System". En Lecture Notes in Networks and Systems, 41–49. Singapore: Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-10-8198-9_5.
Texto completoDas, Rama Krushna, Manisha Panda y Sweta Shree Dash. "Prioritizing Public Grievance Redressal Using Text Mining and Sentimental Analysis". En Advances in Intelligent Systems and Computing, 273–84. Singapore: Springer Singapore, 2020. http://dx.doi.org/10.1007/978-981-15-1081-6_23.
Texto completoVeluvali, Parimala. "Grievance Redressal in the Indian Financial Regulatory Space: The Unified Approach". En Advances in Theory and Practice of Emerging Markets, 17–25. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-75013-2_2.
Texto completoMatthey-Prakash, Florian. "Public Interest Litigation and Grievance Redressal: Combining ‘Macromanagement’ and ‘Micromanagement’ for Effective Socio-Economic Rights Adjudication". En The Indian Yearbook of Comparative Law, 303–17. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-16-2175-8_14.
Texto completoRana, Nripendra P., Yogesh K. Dwivedi y Michael D. Williams. "Examining the Factors Affecting Intention to Use of, and User Satisfaction with Online Public Grievance Redressal System (OPGRS) in India". En Grand Successes and Failures in IT. Public and Private Sectors, 240–60. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-38862-0_15.
Texto completoJones, Kathleen, John Brown y Jonathan Bradshaw. "The Redress of Grievances". En Issues in Social Policy, 155–67. London: Routledge, 2023. http://dx.doi.org/10.4324/9781003413967-11.
Texto completoPyper, Robert. "ACCOUNTABILITY AND REDRESS OF GRIEVANCES". En The British Civil Service, 116–43. London: Macmillan Education UK, 1995. http://dx.doi.org/10.1007/978-1-349-15026-7_6.
Texto completoChakrabarty, Bidyut y Rajendra K. Pandey. "Corruption and Machinery for Redressal of Public Grievances". En Indian Political System, 252–66. London: Routledge India, 2023. http://dx.doi.org/10.4324/9781003434726-17.
Texto completoWolfe, Don M. "Propofalls from some well-affected free-born People, for Redresse of Grievances." En Leveller Manifestoes of the Puritan Revolution, 306–10. London: Routledge, 2023. http://dx.doi.org/10.4324/9781003385226-32.
Texto completoNoorani, A. G. "Political Strategy for Grievance Redressal". En The Muslims of India, 174–85. Oxford University Press, 2004. http://dx.doi.org/10.1093/acprof:oso/9780195670561.003.0004.
Texto completoActas de conferencias sobre el tema "Grievance Redressal"
Joy, Shyam P., N. K. Vishwa Vignesh, K. N. Shreyas y Aayush Lal Roy. "Smart Grievance Redressal System". En 2021 International Conference on Smart Generation Computing, Communication and Networking (SMART GENCON). IEEE, 2021. http://dx.doi.org/10.1109/smartgencon51891.2021.9645859.
Texto completoMarathe, Meghana, Jacki O'Neill, Paromita Pain y William Thies. "ICT-Enabled Grievance Redressal in Central India". En ICTD '16: Eighth International Conference on Information and Communication Technologies and Development. New York, NY, USA: ACM, 2016. http://dx.doi.org/10.1145/2909609.2909653.
Texto completoDas, Rama Krushna, Manisha Panda y Harekrishna Misra. "Decision support grievance redressal system using sentence sentiment analysis". En ICEGOV 2020: 13th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2020. http://dx.doi.org/10.1145/3428502.3428505.
Texto completoVedantam, Vaasanthi y Gayatri Doctor. "Public Grievance Redressal for Urban e-Governance in Guntur, Andhra Pradesh". En ICEGOV 2022: 15th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2022. http://dx.doi.org/10.1145/3560107.3560125.
Texto completoChakraborty, Dipanjan, Mohd Sultan Ahmad y Aaditeshwar Seth. "Findings from a Civil Society Mediated and Technology Assisted Grievance Redressal Model in Rural India". En ICTD '17: Ninth International Conference on Information and Communication Technologies and Development. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3136560.3136574.
Texto completoJeniffer. S, Mary y Anu Chandran. "PAPER TITLE: SCANNING THE NUANCED DIMENSIONS OF GRIEVANCE REDRESSAL AS PRIME CUSTOMER RETENTION STRATEGY IN INDIAN TRAVEL INSURANCE INDUSTRY". En International Conference on Hospitality & Tourism Management. TIIKM, 2016. http://dx.doi.org/10.17501/icoht.2016.4112.
Texto completoHettiarachchi, Shanthikumar. "TURKISH MUSLIMS AND ISLAMIC TURKEY: PERSPECTIVES FOR A NEW EUROPEAN ISLAMIC IDENTITY?" En Muslim World in Transition: Contributions of the Gülen Movement. Leeds Metropolitan University Press, 2007. http://dx.doi.org/10.55207/qdnp5362.
Texto completoMohatle, Seabata A. y John R. Phori. "ENHANCING BATHO-PELE PRINCIPLES IN THE CONTEXT OF SCHOOL ADMINISTRATION CLERKS: THE QUEST FOR PUBLIC SERVICE EXCELLENCE". En International Conference on Education and New Developments. inScience Press, 2022. http://dx.doi.org/10.36315/2022v1end094.
Texto completoWilliams, Toiroa. "KO WAI AU? Who am I?" En LINK 2022. Tuwhera Open Access, 2022. http://dx.doi.org/10.24135/link2022.v3i1.180.
Texto completoWilliams, Toiroa. "NO HEA KOE? Where are you from?" En LINK 2021. Tuwhera Open Access, 2021. http://dx.doi.org/10.24135/link2021.v2i1.90.
Texto completoInformes sobre el tema "Grievance Redressal"
Ravi, Aparna, Jayna Kothari, Sudhir Krishnaswamy, Varsha Iyengar y Shruthi Chandrasekaran. Redressal of Teacher Grievances through the Courts – A Comparative Study Across Nine States in India. Centre for Law and Policy Research, octubre de 2014. http://dx.doi.org/10.54999/wqzi8362.
Texto completoJha, Deepika, Manish Dubey y Tsomo Wangchuk. Real Estate Regulation in India: Select State Profiles. Indian Institute for Human Settlements, 2022. http://dx.doi.org/10.24943/rerissp07.2022.
Texto completoEnhancing Accountability and Project-Level Grievance Redress Mechanisms: ADB Accountability Mechanism Annual Report 2019. Asian Development Bank, julio de 2020. http://dx.doi.org/10.22617/tcs200174-2.
Texto completoOffice of the Special Project Facilitator’s Lessons Learned: Sri Lanka Integrated Road Investment Program. Asian Development Bank, enero de 2021. http://dx.doi.org/10.22617/arm200271-2.
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