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Yuliani, I. Dewa Ayu Eka y Susanti Margaretha Kuway. "SISTEM INFORMASI PEMESANAN DENGAN PENERAPAN KONSEP ELECTRONIC CUSTOMER RELATION MANAGEMENT BERBASIS WEB". CCIT Journal 10, n.º 1 (1 de febrero de 2017): 24–34. http://dx.doi.org/10.33050/ccit.v10i1.508.
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Building customer loyalty at Multi Sport Pontianak requires corporations to create new, innovative, and differentiated products. Quality assurance is one of the most important aspect beside employing technology to provide better information to customers and also better before and after sales services. This research employs research and development method to design E-CRM with sequential Linear and Unified Modelling Language as tools for system modelling. Ordering information system design with E-CRM helps store users to build better customer loyalty with uptodate information and promotion to targeted customer. By listening to customer, better customer loyalty will be achieved. E-crm provides better understanding of customers with its real time interaction during sales process. This feature enables corporations to build better products and services and in the end creates better customer loyalty.
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Davidson, Gestur, Anne Widtfeldt y Jean Bey. "On-Site Occupational Health Nursing Services". AAOHN Journal 40, n.º 5 (mayo de 1992): 242–49. http://dx.doi.org/10.1177/216507999204000506.
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This article has described a quantitative assessment model that was developed to provide useful information to a large corporation about the benefits and costs of an on-site occupational health nursing program. The number and complex nature of the effects of such programs both complicate this task and necessarily restrict the comprehensiveness of its assessment. The model focuses on estimating the net cost savings arising from the direct substitution of on-site for off-site occupational health nursing services. Part II of this article discussed applications of this quantitative assessment model that could be useful to management decision making; identifying assumptions, interpretations, and limitations of the model and illustrating approaches for reducing these limitations. The on-site provision of occupational health nursing services clearly continues to be an issue of interest to large corporations concerned with cost-containment, productivity, and employee relations. While the model and approaches described here are restricted to measurable, short term benefits, the careful measurement of these benefits and costs can usefully inform management decision making until more comprehensive, longer term assessment models can be empirically implemented.
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Mahalle, Abhishek, Jianming Yong y Xiaohui Tao. "ITIL process management to mitigate operations risk in cloud architecture infrastructure for banking and financial services industry". Web Intelligence 18, n.º 3 (30 de septiembre de 2020): 229–38. http://dx.doi.org/10.3233/web-200444.
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Banking and Financial Services Corporations need to update information systems with logic and data of various applications on everyday basis to remain consistent with change in economy and business activity. This helps to work with latest information included in information system available in current economic and business scenario. This enables information systems and empowers work force to complete tasks in rapidly changing flow of monetary resources. With several employees in Banking and Financial Services Corporations using cloud infrastructure and reporting incidents arising in using cloud infrastructure, it is of prime importance to fix incidents reported within specific timelines. IT change management process is followed in order to adhere to IT governance & compliance framework and reduce risk of failure while performing changes in cloud infrastructure. With incident management and change management processes are aligned to keep cloud infrastructure available and secure, they become integral part of IT operations everyday activity. To make ITIL processes efficient, further organization specific policies are developed. With global standards and organization level controls in place, there are failures in IT incident and change management processes and implementation. In this paper, we have identified the risk arising due to incident management and change management processes that lead to emergency changes being implemented on cloud infrastructure architecture and discussed the steps to mitigate risks to bring greater responsibility and accountability for cloud services providers.
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Karintseva, O. I., A. V. Yevdokymov, A. V. Yevdokymova, М. O. Kharchenko y V. V. Dron. "Designing the Information Educational Environment of the Studying Course for the Educational Process Management Using Cloud Services". Mechanism of an Economic Regulation, n.º 3 (2020): 87–97. http://dx.doi.org/10.21272/mer.2020.89.07.
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The authoritative International Data Corporation (IDC) estimates that by 2023, global spending on public cloud services and infrastructure will be more than double, mainly due to the introduction of digital transformations. Globally, the cloud market is becoming a field of increasingly fierce competition between the world's leading IT corporations. Modern education is rapidly evolving due to teachers who in recent years have introduced cloud services in their professional activities. There was an urgent question about the formation of information and educational environment for cooperation, collaboration, communication and learning mobility. This study is devoted to the analysis of the methods peculiarities of designing the information and educational environment of the discipline with the help of GoogleServices. The authors reviewed Google Services for designing open and closed information and educational environments, which are free, so they can be actively used in the educational process. The advantages of open and closed information-educational environment of the discipline as environments for the organization and management of the educational process are described. In the study, the authors identified the following characteristics of the information and educational environment: openness (support for modern standards, Internet / Intranet technology); scalability (increasing the number of services provided in the environment; the amount of information that can be processed); expansion of databases and knowledge (does not lead to the need to reconfigure the system); integration (the ability to organize a single educational environment to expand the tasks associated with the development and design of educational and methodological support of the educational process); adaptability (dynamic adjustment to the needs of both a particular educational institution and an individual user).
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Davidson, Gestur, Anne Widtfeldt y Jean Bey. "On-Site Occupational Health Nursing Services". AAOHN Journal 40, n.º 4 (abril de 1992): 172–81. http://dx.doi.org/10.1177/216507999204000404.
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Part I of this article describes a quantitative assessment model that was developed to provide useful information to a large corporation about the benefits and costs of an on-site occupational health nursing program. The large number and complex nature of the effects of such programs both complicate this task and restrict the comprehensiveness of its assessment. Part I focuses on estimating the net cost savings arising from the direct substitution of on-site for off-site provided occupational health nursing services. The six factors comprising this assessment model are identified. How these quantitative factors might be estimated in practical applications of this model is discussed, and cost effective approaches to this estimation task are suggested. The on-site provision of occupational health nursing services clearly continues to be an issue of interest to large corporations concerned with cost containment, productivity, and good employee relations. The model described in this article is restricted to measurable, short term benefits. However, the careful measurement of these benefits and costs can usefully inform management decision making until more comprehensive, longer term assessment models can be empirically implemented.
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HANNA, ROSINE y TUGRUL U. DAIM. "DECISION-MAKING IN THE SERVICE SECTOR — COMPARISON OF INFORMATION TECHNOLOGY ACQUISITION BETWEEN PRIVATE AND PUBLIC INSTITUTES". International Journal of Innovation and Technology Management 04, n.º 01 (marzo de 2007): 41–58. http://dx.doi.org/10.1142/s0219877007000965.
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This study explores differences in decision making processes of public and private organizations in the service industry when they acquire information technologies (IT). The service sector has become increasingly important for economic growth and wealth in the United States. It is the fastest growing sector among the three traditional sectors: goods, manufacturing and services. Aside from the fast growing privately organized service business, public organizations have played an important role as service providers for many years. The public sector has also undergone significant changes towards privatizations. Public service organizations have started to compete with the private sector. Thus, they are forced to improve the speed and efficiency of their decision making processes. The study accomplishes this by specifically investigating IT-purchasing decisions of three private corporations, one academic institution and the United Nations. The study makes use of expert interviews done on site or on line with mid and high-level decision makers of the five organizations.
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Aldhizer, George R., Leslie D. Turner y Matthew D. Shank. "Determinants of Consulting Service Quality for Accounting and Nonaccounting Service Providers". Journal of Information Systems 16, n.º 1 (1 de marzo de 2002): 61–74. http://dx.doi.org/10.2308/jis.2002.16.1.61.
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Consulting services have been the fastest growing segment of public accounting over the past decade. However, very few empirical studies have addressed determinants of consulting service quality from the client's perspective. The objectives of this study are to: (1) determine the reliability, validity, and explanatory power of a service quality model in an accounting and nonaccounting provider environment, and (2) explore the association between the type of provider, the type of service provided, and the interaction between provider type and service type and perceived service quality. A survey of 272 controllers of U.S. middle-market corporations provides the data for this study. Descriptive and statistical results indicate that a 13-item scale appears to be a viable instrument for differentiating client perceptions of service quality. In addition, client perceptions of service quality appear to be affected by the type of service provided, but not by the type of provider or by the interaction of provider type and service type.
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Syrocka, Agnieszka. "The development of innovative banking services – treasury transactions as a way to risk and financial management corporation by use of electronic distribution channels". Equilibrium 1, n.º 1-2 (14 de noviembre de 2017): 127–41. http://dx.doi.org/10.12775/equil.2008.009.
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The evolution of information technology brings many considerable challenges for the contemporary banking. Banks use the electronic distribution channels for more effective satisfying the customers. The rise of the electronic banking platforms caused the development of innovative banking services, for example treasury transactions. The aim of this article is to show e-banking products and present a way to risk and financial management corporations.
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Wu, Shwu-Ing y Yu-Chen Wu. "The influence of enterprisers' green management awareness on green management strategy and organizational performance". International Journal of Quality & Reliability Management 31, n.º 4 (1 de abril de 2014): 455–76. http://dx.doi.org/10.1108/ijqrm-01-2013-0019.
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Purpose – This study applied the theory of planned behavior (TPB) to examine the awareness of green management among executives in the Top 5000 corporations (as listed in the China Credit Information Service (CCIS)). Perceived risk, perceived benefit, justice, moral obligation, control force, and control beliefs were considered antecedents to the three components of the TPB (attitude, subjective norms and perceived behavior control, PBC). The correlation between intention and implementation of green management strategies was examined, as was the combined influence of these two factors on organizational performance. The paper aims to discuss these issues. Design/methodology/approach – 333 valid questionnaires were returned from a sample of the Top 5000 corporations listed in the CCIS. Structural equation modelling was used to verify the causal relationship amongst the green management variables and performance perspectives. Findings – The results indicate that perceived risk and perceived benefit have a strong correspondence to the expressed attitudes related to green management strategies; justice and moral obligation are correlated with the subjective norm; control force and control belief are correlated with perceived behavior control (PBC). Working in conjunction, the three components of the TPB exert a strong influence on the intentions of managers and their likelihood of implementing green management strategies. These factors further affect organizational performance. Practical implications – When corporations in the service industry are compared with those in the manufacturing industry, the following five paths show significant differences: control force to PBC, control belief to PBC, attitude to strategic intention, subjective norm to strategic intention, and PBC to strategic intention. These results demonstrate that different industry clusters may lead to different path strengths as a corporation adopts green management strategies. Originality/value – This study used the TPB to explore green management adoption and was able to clarify the relationship between green management strategies and organizational performance. It is hoped that this study might provide academic as well as practical value.
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Petrişor, Ioan y Diana Cozmiuc. "Specific Business Models for Romanian Companies – Shared Services". JOURNAL OF INTERNATIONAL BUSINESS RESEARCH AND MARKETING 5, n.º 5 (2020): 7–12. http://dx.doi.org/10.18775/jibrm.1849-8558.2015.55.3001.
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Shared service centres have emerged since the 1990s and refer to a variety of functions: information technology, SAP support, accounting, payroll, management reporting, purchasing, call centres, helplines, market surveys via phone or the internet. Shared service units can be organized in several forms but are in each case, a particular value pattern distinct from the standard market price/ shareholder profit pattern. The purpose of this article is to analyze value patterns, and this article is part of broader research on value-based management. Shared service units can be organized according to the organizational design of the matrix organization, or according to the multidimensional organization. Shared service units may be charged via a transfer price system to the receiving corporate-related company. These are iterative activities, organized according to the activity-based costing logic. Alternatively, shared services can refer to more complex functions that provide service to corporate functions. They can be organized according to the multidimensional organization logic as allocations to the operating units. The value proposition of shared service units differs from market price and profit-driven financial statements. Shared service units require low personnel cost and stability, both of which indicate to Romania as a favourable location. These are the two arguments in favour of shared services as a specific model for Romanian companies, a country in which we find evidence shared services have been set up in the past ten years as parts of corporations.
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Palte, Reimar, Michael Hertlein, Stefan Smolnik y Gerold Riempp. "The Effects of a KM Strategy on KM Performance in Professional Services Firms". International Journal of Knowledge Management 7, n.º 1 (enero de 2011): 16–34. http://dx.doi.org/10.4018/jkm.2011010102.
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Knowledge management (KM) is a critical issue in professional services firms (PSFs). Many researchers define a KM strategy as a crucial driver of KM success in corporations. Research demonstrates that there is a positive relationship between KM strategy and the performance of KM processes, which are both closely related to KM success. In the longitudinal benchmark survey presented in this paper, based on an integrated KM framework and focusing on PSFs, the authors found evidence of such an effect, that is, KM strategy’s impact on KM success.
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H. Davenport, Thomas. "How strategists use “big data” to support internal business decisions, discovery and production". Strategy & Leadership 42, n.º 4 (15 de julio de 2014): 45–50. http://dx.doi.org/10.1108/sl-05-2014-0034.
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Purpose – The author, an internationally known IT expert, aims to explain how big data is being used by leading corporations to promote better decision making, especially about innovation. Design/methodology/approach – Big data is the collection and interpretation of massive data sets, made possible by vast computing power that monitors a variety of digital streams – such as sensors, marketplace interactions and social information exchanges – and analyses them using “smart” algorithms. It offers a promising new way to discover new opportunities to offer customers high-value products and services. Findings – Big data […] resembles not so much a pool of statistics as an ongoing, fast-flowing stream of information about customer choices. Therefore, a more continuous approach to sampling, analyzing and acting on data is necessary. Practical implications – A number of major financial services firms are using “customer journeys” through the tangle of websites, call centers, tellers and other branch personnel to better understand the paths that customers follow through the organization, and how those paths affect attrition or the purchase of particular financial services. Originality/value – The desired outcome of data discovery is an idea – a notion of a new product, service, or feature, or a hypothesis – with supporting evidence – that an existing model can be improved. Increasingly, corporate strategists are recognizing that big data architecture and management should be designed so that discovery and analysis is the first order of business.
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Siadat, Seyed Hossein, Azadeh Surani, Saeideh Seyf y Reza Mohaghegh. "Evaluating a Model for Implementing Knowledge Management in Banking Informatics Corporations in Iran". INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY 14, n.º 4 (9 de enero de 2015): 5599–606. http://dx.doi.org/10.24297/ijct.v14i4.1960.
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The purpose of this paper is to measure the perceived importance and practical establishment of five factors affecting successful establishment of knowledge management (KM) in banking informatics corporations in Iran based on Barney model. The five Factors examined include business strategy, organizational structure, knowledge management team, knowledge accounting, and knowledge map. For this purpose, 24 questionnaire surveys were distributed among three leading organizations of brilliant history in banking informatics services. The middle and senior managers were selected as sample using simple random method. The findings showed that the managers were averagely aware of the importance of factors influencing knowledge management establishment. However, these factors are given less attention regarding practical establishment. Following the survey, the five factors were rated. Regarding the perceived importance, organization strategy was the most important factor in the success of knowledge management. Other factors are ranked in order of importance: organizational structure, knowledge management team, knowledge map, and knowledge audit. Overall, all the factors contributing to the success of knowledge management in the banking organization are considered to have medium importance, but these are less executed.
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Bhatt, P. R. "Internationalisation and Innovation: A Case Study of Nokia". Vision: The Journal of Business Perspective 6, n.º 2 (julio de 2002): 121–29. http://dx.doi.org/10.1177/097226290200600212.
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NOKIA is one of the ‘e-generation’ companies, which relies on the web to conduct their everyday business, demanding richer and more personalized experience. Its objective is ‘to transform the Digital Age to a truly Mobile Age’, giving everyone access to information. Nokia is the undisputed global king of mobile communication. Its strategy is to become a global player in telecommunications through ‘collaboration and innovations'. It has made spectacular innovations in mobile communications. It brought technologies such as General Packet Radio Services (GPRS), Wideband Code Division Multiple Access (CDMA) as the mobile moves third generation (3G). Nokia has established their cutting edge technology and trend settling lifestyle offerings while unveiling their mobile handset products. In 3G services, Nokia will give e-mail, weather information maps, rout planning, traffic information, bank account data, views, travel information, etc. Nokia adopted a strategy of mergers, acquisitions, alliance and collaboration to gain superiority in technology and competitive advantage. While Nokia is the market leader in handset manufacturing with 35.3% share, Ericsson is the king of wireless network equipment with 33% market share. Nokia's performance was impressive during 1996–2000. Nokia's future growth areas include market leadership in security infrastructure for corporates, supplying solutions to help corporations block viruses and intruders at their network gateways.
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Nganu, Dennis Muli y Dr Patrick Mwangangi. "INFLUENCE OF PROCUREMENT PRACTICES ON PERFORMANCE OF STATE CORPORATIONS IN KENYA". International Journal of Supply Chain and Logistics 3, n.º 1 (12 de abril de 2019): 76. http://dx.doi.org/10.47941/ijscl.v3i1.285.
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Purpose: The purpose of this study was to establish how procurement practices influence performance of state corporations in Kenya. This study specifically sought to establish the influence of relationship management, strategic sourcing, adoption of information technology, and procurement methods on performance of state corporations.Methodology: The study employed descriptive research design with target population of 146 State Corporations in Kenya and using census. The study used primary data which was collected using a comprehensive questionnaire. Quantitative data collected was analysed by the use of descriptive statistics using SPSS (version 23). Multiple regression analysis was used to establish the relation among the variables.Results: The study concludes that the set of independent variables are very significant and they therefore need to be considered in any effort to enhance perfomance of the state corporations in Kenya. From the study findings there is need for the organization to enhance supplier appraisal to improve performance of its suppliers. The organization should focus on building long lasting relationships with suppliers.There is need for the top management in the organization to emphasize the strategic role of the strategic functions. Sourcing long-range plan includes developing relationship with the key suppliers. It was concluded that supplier relationship management, adoption of IT, strategic sourcing and procurement methods had a significant positive relationship with the perfomance of state corporations in Kenya.Recommendations: The study recommends that there is need for the adoption of the IT to enhance performance of the state corporation. The study recommends for the organization to ensure that there is adequate IT infrastructure; adequate level of automation for the procurement staff in the organization, enhanced e-procurement to facilitate reduction of costs and the organization should have adequate procurement usage to enhance implementation of rules and regulations.The study recommends that the organization need to adopt the appropriate procurement methods to reduce in average inventory held. Procurement methods can lead to improved quality for goods, works and services. Effective procurement methods can match the demand and supply for goods and lead to the reduction of complaints from the users. The competitive procurement methods can reduce the overpriced bids and reduce unethical behaviour among the procurement staff.
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BEREZUK, Sergey y Marharyta ONISHСHENKO. "INFORMATION TECHNOLOGY IN BUSINESS STRUCTURES". "EСONOMY. FINANСES. MANAGEMENT: Topical issues of science and practical activity", n.º 2 (52) (26 de junio de 2020): 118–31. http://dx.doi.org/10.37128/2411-4413-2020-2-6.
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The article deals with the foreign and domestic experience of IT market development from the point of view of informatization of society as one of the most characteristic features of modern development of public relations, when the intellectual component becomes the basis for further improvement of scientific and technical and technological developments. The main distinctive features of the forms of appropriation and alienation of the information product in society are determined. The attention is focused on the structure of the world market of information and telecommunication services, the dynamics of their exports, the dominant demand of the world IT market for software, IT services and general IT. The main trends in the development of the Ukrainian IT industry, its problems and prospects are noted. The level of development of Ukrainian IT market in different segments is determined. It is concluded that the IT market of Ukraine is largely represented by the provision of services by domestic IT-specialists to foreign corporations in the form of outsourcing. The role of information as a sign of informatization of the economy and its impact on all sectors of productive and non-productive spheres of activity is emphasized. It is noted that the informatization of the economy has an impact on various spheres of public life, creating a material basis for the automation of management processes, which ultimately makes this process more perfect and productive. These changes in the perception of information are associated with the transformation of it into a productive resource, and thus - a factor in social production. It is emphasized that in the current conditions the essence of economic relations in society is determined not by capital, but by the process of accumulation and usage of knowledge. The world experience in the formation of the domestic model of information technology and services is analyzed. Prospects for further research of the domestic IT industry are identified.
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Maryska, Milos y Petr Doucek. "REMONA Model for Improving Quality of Corporate Informatics Performance Management: How to Cut Cots in Corporate Informatics". Quality Innovation Prosperity 21, n.º 3 (30 de noviembre de 2017): 15. http://dx.doi.org/10.12776/qip.v21i3.939.
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<p><strong>Purpose:</strong> This paper studies the introduction or increasing of the ability to manage performance in an organization environment. The paper’s objective is to facilitate the solution of this problem. Its main goal, meanwhile, is to present the REMONA model and the results of its implementation and to spark professional discussion of the concept behind it.</p><p><strong>Methodology/Approach:</strong> A model will be created to demonstrate the use of the created artifacts within two sub-areas in the environment of two international companies (a consulting firm and an automotive firm) while using the proposed methodology. The model and the methodology will be evaluated for their creation in an organization environment and communication in the entire area.</p><p><strong>Findings:</strong> Pilot implementation was performed at two companies. It was proven that the proposed REMONA model makes it easier to process and analyze certain financial tasks that are presently considered crucial. The implementation of REMONA model will mainly find use in service or manufacturing companies.</p><p><strong>Research Limitation/implication:</strong> The REMONA model has only been tested and verified in IT services within service-oriented companies and the automotive industry.</p><strong>Originality/Value of paper:</strong> The paper is valuable for IT managers, and especially CIOs – Chief Information Officers – and project managers. They can find here inspiration for cost allocation, planning, and profitability management in IT services. The article also briefly presents practical experiences with the model’s implementation at two international corporations.
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Ruehl, Christopher Hendrik y Diana Ingenhoff. "Communication management on social networking sites". Journal of Communication Management 19, n.º 3 (3 de agosto de 2015): 288–302. http://dx.doi.org/10.1108/jcom-04-2015-0025.
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Purpose – Over the last years, many corporations have started to maintain profile pages on social networking sites (SNS), but research on how and why organizational stakeholders use these profile pages has not kept pace. The paper aims to discuss these issues. Design/methodology/approach – The study applies a combined perspective of uses-and-gratifications (U & G) and social cognitive theory (SCT) to investigate the reasons why politicians and digital natives consume and interact with corporations on SNS. In total, 65 semi-structured interviews were conducted and analyzed using qualitative content analysis. Findings – Results suggest that the two stakeholder groups differ in their motivations, as well as behavior to use corporate profile pages. Digital natives seem to prefer Facebook to interact with companies, politicians prefer Twitter. Corporate YouTube pages are almost not important to any of the groups. Research limitations/implications – The qualitative nature of the study does not allow for generalizations of the findings to larger populations. Suggestions for further research are addressed in the discussion section. Practical implications – The study results have numerous implications for the practice of communication management. Fans on SNS do not tend to interact with corporations to a large extent, but are loyal followers. Once a connection between an individual and a company is established, it is likely to last. This enables corporations to gain rich information from their networks to be included in customer service, product development, issues management and recruiting. Originality/value – This is the first study in the field of communication management, which applies a micro-level approach to interviewing users of corporate communication; in order to reveal the reasons why and how they use corporate social networking profile pages.
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Gyawali, Bishnu Prasad. "Factors Influencing Employees’ Loyalty Evidence from Nepalese Corporations". Management Dynamics 23, n.º 1 (9 de marzo de 2020): 231–38. http://dx.doi.org/10.3126/md.v23i1.35582.
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Emerging world has entered into economic globalization and the information era where the business sector is now facing the ever-growing pressure from domestic and overseas competitors. More and more employers start to realize that customer loyalty depends on employee loyalty. They really understand happy loyal committed employees make for happy loyal committed customers who continue to buy the industry’s products and services. The aim of this study is to explore the factors influencing the employees’ loyalty in the Corporations. This research had been conducted to examine the important factors influencing employees’ loyalty towards pay benefits, work environment, organization culture and value and training and development opportunities. This study has used descriptive and analytical research design taking both primary and secondary data. The results show that higher employee loyalty is related to their nature of work, career advancement and recognition, relationship with their supervisors and working environment. Though employee loyalty towards the Corporations is observed positive in the study, the Corporations has unable to build loyalty in terms of employment benefits. The result of this study is useful for effective human resource management in Nepalese context.
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Kolding, Marianne, Martin Sundblad, Jan Alexa, Merlin Stone, Eleni Aravopoulou y Geraint Evans. "Information management – a skills gap?" Bottom Line 31, n.º 3/4 (3 de septiembre de 2018): 170–90. http://dx.doi.org/10.1108/bl-09-2018-0037.
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Purpose The purpose of this paper is to explore very recent data about how large organizations are dealing with a shortage of information and communications technology (ICT) specialists, in terms of its implications for information management. Design/methodology/approach This paper is based on qualitative interview-based research with 11 large European companies, with an estimated ICT workforce of around 400,000 (about 14 per cent of ICT professionals in Europe), covering hiring, retention and upskilling of ICT staff, and expectations concerning graduates from European universities. These data are combined with International Data Corporation (IDC) analyst reports on the demand for different categories of ICT products and services, and data from the authors’ consulting work. Findings Larger organizations expect hiring to be a challenge, with strong competition for talent, whether from existing users or from the many rapidly digitalizing companies – digitalizing their organizations; their products and services; and their relationships with customer, suppliers and business partners. Upskilling and retraining workforces is seen by large organizations as a better approach than hiring, allowing them to create the right skills balance and retain their workers better. However, softer skills, such as communication and problem solving, are seen as just as important. ICT workers will benefit from a lifelong approach to learning, acquiring new skills and adapting existing skills. Many ICT companies have created academies for developing employee skills and certifications related to their own technologies, while the education sector has been working on creating curricula (alone or sometimes in partnerships with vendors) to improve graduate employability. Research limitations/implications The research is based on a small sample of large companies. The situation may be different in other companies and smaller organizations. Practical implications Organizations can cope with the skills shortage by anticipating and working with the market forces rather than trying to oppose them. Social implications ICT employees will show the way for employees in other sectors where skills are scarce, by demonstrating how to reinvent themselves as the skills needed change. Originality/value This paper demonstrates that employers have changed their expectations of universities. They expect less that graduates will be ICT-employment ready, and more that they will have the skills to make and keep themselves employment ready. This has significant implications for university course design.
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Yeuk-Mui, May Tam. "Information technology in frontline service work organization". Journal of Sociology 37, n.º 2 (junio de 2001): 177–206. http://dx.doi.org/10.1177/144078301128756283.
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While the literature abounds with studies about information technology (IT) and its effects on manufacturing work organization, frontline service work is relatively under-researched. This article addresses this gap by examining a fast-growing frontline service work setting, namely, call centres. The article draws postulates from ethnographic fieldwork and general theories about the relationship between the use of IT, work organization and work attitudes of employees. The effects of the automate, informate and networking capacities of IT on work skills and knowledge, the monitoring of the work process and employee participation were analysed. Determinants of employee satisfaction, stress and work capability were examined through hypothesis-testing. The results indicate that effective technology, reliable co-workers in other departments and supportive immediate supervisors are important factors that contribute to employee job satisfaction, stress and work capability. The article argues that product market conditions affect management policy regarding the provision of services. Management policies together with the structural position of frontline service employees in the corporation shape the way IT affects work organization and employee work attitudes.
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GHAHRAMANI, BAHADOR. "A TELECOMMUNICATION'S LEAN MANAGEMENT INFORMATION SYSTEM FOR THE UTILITY INDUSTRY". International Journal of Information Technology & Decision Making 02, n.º 04 (diciembre de 2003): 693–715. http://dx.doi.org/10.1142/s0219622003000902.
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The system designers and developers (SD&Ds) of a leading global Fortune 500 telecommunication corporation developed a Lean Management Information System (LMIS) for a Metropolitan Utility Company (MUC) located in the United States. The MUC needed a state-of-the-art information system to provide services for its expanding customer base, which was projected to grow at a rate of approximately 2.4% annually over the next ten years. This paper compares the legacy system with the LMIS and discusses lean management principles employed to design and develop the new system.
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Kultygin, Oleg P. y Irina Lokhtina. "Business intelligence as a decision support system tool". Journal of Applied Informatics 16, n.º 91 (26 de febrero de 2021): 52–58. http://dx.doi.org/10.37791/2687-0649-2021-16-1-52-58.
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The relevance of the topic considered in the article is to solve the problems of designing management decision support systems for enterprises based on business analytics technology. The research purpose is to analyze the applied methodologies during the design stage of the enterprise information system, to develop principles for using management decision support systems based on business intelligence. The problem statement is to analyze the technologies available on the market, which deal with business analyst systems, their potential use for decision support systems, and to identify the main stages of business analyst for enterprises. Business intelligence (BI) is information that can be obtained from data contained in the operational systems of a firm, enterprise, corporation, or from external sources. The BI can help the management of a company make the best decision in the chosen sphere of human activity faster, and, consequently, win the competition in the market for goods and services. A decision support system (DSS) which uses business intelligence, is an automated structure designed to assist professionals in making decisions in a complex environment and to objectively analyze a subject area. The decision support system is the result of the integration of management information systems and database management systems (DBMS). The internal development of BI is more cost-effective. The methods used are Structured Analysis and Design Technique and Object-oriented methods. The results of the research: the analysis of the possibilities was conducted and recommendations relating to the use of BI within DSS were given. Competition between BI software in business analysts reduces the cost of products created making them accessible to end-users – producers, traders and corporations.
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Weiner, Perrie Michael, Patrick Hunnius y Sean R. Crain. "SEC asset management unit’s enforcement priorities for 2015 – conflicts of interest". Journal of Investment Compliance 16, n.º 2 (6 de julio de 2015): 22–25. http://dx.doi.org/10.1108/joic-04-2015-0031.
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Purpose – To address “Conflicts, Conflicts Everywhere,” a speech at the recent IA Watch 17th Annual Compliance Conference by Julie M. Riewe, co-chief of the Securities and Exchange Commission’s Enforcement Division’s Asset Management Unit (AMU). Design/methodology/approach – Provide information on the AMU’s creation, the AMU’s 2015 priorities for each of the primary investment vehicles it polices –registered investment companies; private funds (both hedge funds and private equity funds); and other client accounts, such as separately managed accounts/retail accounts – and the AMU’s central concern across all of the investment vehicles it polices: conflicts of interest. Findings – Conflicts of interest will be receiving much attention from the Commission in the coming months. In order to help avoid an SEC inquiry or, worse yet, an enforcement action, corporations and individuals should seek counsel. Originality/value – Practical explanation and guidance from experienced securities and financial services lawyers.
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Archibugi, Daniele y Vitantonio Mariella. "Is a European Recovery Possible Without High-Tech Public Corporations?" Intereconomics 56, n.º 3 (mayo de 2021): 160–66. http://dx.doi.org/10.1007/s10272-021-0973-x.
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AbstractPervasive new technologies associated with information and communication technologies and software are dominated by a restricted oligopoly of US-based corporations. The challengers are no longer European firms, but rather Japanese or Chinese companies. The actions taken by the EU to fill this technology gap, including the Framework Programmes for research and technological development, are beneficial but still insufficient in terms of the resources committed. This article argues that the EU urgently needs to add another economic policy instrument to defy these incumbent firms, namely to create a few publicly supported large corporations in the areas of greater scientific and technological opportunities. This will be complementary to the already ongoing mission-oriented innovation policies. While there are the political and economic difficulties of implementing such a strategy, one recalls the pioneering venture of Airbus, established more than 50 years ago that has successfully managed to challenge the dominant US-based passenger aircraft producers despite several economic and political controversies. Could similar attempts be replicated for green technologies, healthcare services and artificial intelligence?
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Useinova, Gulnara, Dzhambulat Saidumov, Duman Kusainov, Nurlybek Tauekelov y Marat Saidumov. "Problems of Providing Publick Services: Comperative Legal Analysis". E3S Web of Conferences 159 (2020): 05006. http://dx.doi.org/10.1051/e3sconf/202015905006.
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The relevance of this article is due to several factors. These include: acceleration of digital modernization processes in Kazakhstan under the influence of global informatization leads to the transition to electronic document management; improving the efficiency of the Kazakh government through the introduction of information technology; the need to develop a state policy in the field of the application of new technologies in all spheres of life (NAO “State Corporation” Government for Citizens “); the need to accelerate the economic and political modernization of Kazakhstani society through the widespread use of information technology, as well as theoretical and practical interest in exploring the potential benefits of e-government and electronic document management. The essence of the new stage of the administrative reform in Kazakhstan is reduced to a short formula - from administration to management. Demanding the efficiency and quality of the provision of public services should become the central point of government service policy.
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Ngai, Cindy Sing-Bik y Rita Gill Singh. "Reading beyond the lines: themes and cultural values in corporate leaders’ communication". Journal of Communication Management 22, n.º 2 (8 de mayo de 2018): 212–32. http://dx.doi.org/10.1108/jcom-01-2017-0005.
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Purpose The unprecedented economic development and increase in the number of global corporations in the Greater China region, comprising the Chinese mainland, Taiwan and Hong Kong, have led to more emphasis on corporate leader-stakeholder communication. Bilingual web-based messages posted on corporate websites, which aim to strategically cultivate positive relationships between leaders and stakeholders, have emerged as a primary mode of communication for Chinese corporations. However, a research study investigating the prominent themes and underlying cultural values depicted in leaders’ messages intended for different groups of stakeholders is lacking. Therefore, the purpose of this paper is to investigate the themes and cultural values expressed through corporate leaders’ web-based messages in a non-western context. Design/methodology/approach Using an inductive approach, open coding and a categorization system, this study analyzed the web-based messages of leading corporations with WordSmith 6.0. Findings Six prominent themes in leaders’ communication were identified. These themes included, in order of importance: company development, operating philosophy, company profile, business environment, performance, and products and services. It was found that leaders strategically selected certain themes such as focusing on progress and the business environment but omitted others depending on how they wanted to strategically influence their stakeholders’ attitudes. Differences between the cultural values depicted in Chinese and the corresponding English messages could be attributed to leaders’ cultural adaptation of the messages intended for non-domestic stakeholders. Originality/value Since this study provides insights into the major themes preferred by leaders of corporations operating in Greater China, it will enable existing stakeholders to understand the main business focus of leaders and offer leaders more information about commonly accepted themes. These possibilities for enhanced knowledge on the part of stakeholders and business leaders, in turn, may potentially increase academic appreciation of the complexities involved in corporate communication. It also informs stakeholders about the variations in the values reflected in the English and Chinese messages of leaders, and, therefore, has a potential to offer value to academics and practitioners.
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Wang, Yan Ling. "Multi-Agent Based Logistics Coordination System". Advanced Materials Research 433-440 (enero de 2012): 3106–11. http://dx.doi.org/10.4028/www.scientific.net/amr.433-440.3106.
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Logistics supply chain system management is the integration of key business processes from end user through original logistics suppliers that provides products, services, and information that add value for customers and other stakeholders. Logistics supply chain is a network of suppliers, factories, warehouses, distribution centers and retailers where the raw materials are acquired, manufactured to products, which then are delivered to consumers. The increase of customer expectations in low cost and high services quality has put a premium on effective logistics supply chain reengineering. Many efforts have been endeavoring to improve the supply chain performance to achieve high agility without increasing costs For improved competitiveness, supply chain logistics system in the industry has become more and more important for modern businesses, especially for the major retailing corporations. Multi-agent system which can effectively process distributed large scale data is developed for the logistics supply chain coordinate system.
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Isern, Germinal y Giuseppe Sena. "Technical, Organizational and Cross-cultural issues associated with the deployment of Customer Relationship Management (CRM) in Transnational and Global Multicultural Organizations". Journal of Intercultural Management 6, n.º 3 (1 de septiembre de 2015): 187–96. http://dx.doi.org/10.2478/joim-2014-0029.
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Abstract In the past few years the way in which, organizations, companies and corporations structure themselves has given a 180 degrees turnaround, switching from a structure based in products to a structure based in customers. The first big change was the introduction and use of Enterprise Resource Planning Systems (ERP) like SAP and Oracle. Those ERP systems changed the way in which the information was managed in large corporations including now a central database and visualizing the structures and functions of the corporation by business processes and not by business areas. Also lately with the advent of the WEB 2.0, the boom of the social media and the big data analytics areas, business, marketing and the relation with the customer has totally changed. One of the most important drivers for this turnaround is the adoption of Customer Relationship Management (CRM). CRM is supporting software designed to improve the relation with the current customers (loyalty) using modern social media and massive marketing technologies. This paper introduces the organizational issues of cross-cultural communication associated with the integration between marketing, customer service, and complaint management with information technology. In highly competitive environments a lot of organizations intent to construct a relationship with their current customers, since the cost involved in capturing new ones is a lot higher than the cost of retaining the current ones. The most crucial factor is the understanding of the clients and their values, norms, traditions, language, religions, perceptions, thoughts in few words their culture. So this cultural dimension analysis is essential and the development of a formal taxonomy or cultural concern framework a need. This paper will deal with the dimension concerns from the technical, cultural and organizational point of view needed to build this framework in order to avoid the terrible consequences of a wrong interaction with the customers due to cultural issues.
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Yang Tsai, Gwo, Tsuang Kuo y Li-Chen Lin. "The moderating effect of management maturity on the implementation of an information platform system". Journal of Organizational Change Management 30, n.º 7 (13 de noviembre de 2017): 1093–108. http://dx.doi.org/10.1108/jocm-03-2017-0048.
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Purpose The purpose of this paper is to explore the satisfaction level of government employees toward the e-government information platform system in Taiwan to better understand the effectiveness of such systems. Furthermore, this paper aimed to investigate the moderating effects of management maturity on quality management and user satisfaction. Design/methodology/approach This study examined the questionnaire via a pretest, and then 174 formal questionnaires were obtained from people who had used the focal information platform system. Findings The results show that management maturity has a high, positive moderating effect on service quality (SQ), a medium moderating effect on system quality (SysQ), and a low, negative moderating effect on information quality (IQ). Research limitations/implications One limitation of this study is that the survey was conducted at one public agency in Taiwan. Therefore, a suggestion for further research is to focus on both public and private corporations, as well as government agencies. Practical implications This study built a moderating model for 3Q and management maturity, in order to provide quality management directions, especially with regard to information management, system establishment, and service management. Originality/value Management maturity is a vital, albeit long neglected, determinant for the success of the adoption of e-government information systems (ISs). Such ISs serve only as a tool, and it is those who operate the systems that put their functions into full play. Given this, management maturity is likely to be the key to the successful operation of ISs.
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PALVIA, SHAILENDRA C. y BOON-SIONG NEO. "ITPRENEURSHIP AND TOTAL LOGISTICS MANAGEMENT SYSTEM AT YCH IN SINGAPORE". Journal of Enterprising Culture 01, n.º 02 (noviembre de 1993): 279–96. http://dx.doi.org/10.1142/s0218495893000154.
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How can small businesses succeed in this age of large corporations, global competition, and the need for large investments in Information Technology? According to conventional wisdom, it should be pretty hard, if not impossible. Companies with visionary and ENTREPRENEURIAL leaders can do it by committing to provide the best possible services to the customers consistently. And do you do that without investing in IT in this information age? This case illustrates the success story of YCH since its inception in 1955 as a relatively unknown transport company to one of the most prominent companies in the ASEAN region today. YCH has accomplished this feat by innovatively using its resources and talents. One of these is the use of an innovative IT architecture for its various business operations. The case of YCH Logistics company demonstrates that small businesses can not only invest in IT, but they can use IT for competitive advantage. Furthermore, they can achieve this by not buying a single mainframe or a mini computer. YCH company was one of the three proud winners of the prestigious IT awards by the National Computer Board of Singapore in 1992. This case provides a brief history of the company including the major turning points; and describes its business segments and the evolving role of IT to support and augment the business operations. It also describes the innovative and modular IT architecture adopted by its small, young and ambitious IT team.
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Threlkel, Mireille S. y C. Bruce Kavan. "From Traditional EDI to Internet-Based EDI: Managerial Considerations". Journal of Information Technology 14, n.º 4 (diciembre de 1999): 347–60. http://dx.doi.org/10.1177/026839629901400404.
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Traditional EDI/VAN technology has been used for almost three decades and has brought its users significant advantages resulting in increased productivity and efficiency. However, implementation constraints have restricted the technology to predominantly large corporations, thus limiting EDI's reach to a broader base of small suppliers and customers. Internet-based EDI, with significantly fewer implementation constraints, can play an important role in extending EDI benefits to a wider spectrum of businesses. Recently published articles reflect a reluctance on the part of traditional EDI users to adopt this new communication modality. The reasons for this reluctance include the newness of the Internet technology, potential Internet legislation and lack of Internet standards plus the reliability and security of data transmission within the Internet environment. This paper examines these management issues and describes existing and potential solutions available to both new and traditional EDI users. Since few companies have embraced Internet-based EDI, this paper concludes with some successful Internet EDI-based cases. Along with these cases, the authors present a very broad description of the nature of the products and services currently available in the market today to support Internet-based EDI.
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Wiederhold, Gio, Amar Gupta y Erich Neuhold. "Offshoring and Transfer of Intellectual Property". Information Resources Management Journal 23, n.º 1 (enero de 2010): 74–93. http://dx.doi.org/10.4018/irmj.2010102605.
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Offshore outsourcing of work to support software development and services is seen primarily as a transfer of labor to another shore. But with every outsourced job, intellectual property is transferred as well. Such transfers have significant long term effects on the balance of intellectual property (IP) generation and consumption. The value of intangibles is based on the income that these intangibles are expected to generate in the future. This paper relates the key issues of IP found in software, an important intangible, to business models used for offshoring. The use of a quantitative model for software valuation allows formal exploration of business alternatives. The motivation for this paper is to increase the awareness of the need for software valuation when developers of software and the users of that software reside in different countries. A scenario that involves Controlled Foreign Corporations as the mechanism for IP transfer is analyzed in detail.
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Ebhuoma, Eromose Ehije, Mulala Danny Simatele, Llewellyn Leonard, Osadolor Obiahon Ebhuoma, Felix Kwabena Donkor y Henry Bikwibili Tantoh. "Theorising Indigenous Farmers’ Utilisation of Climate Services: Lessons from the Oil-Rich Niger Delta". Sustainability 12, n.º 18 (8 de septiembre de 2020): 7349. http://dx.doi.org/10.3390/su12187349.
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In the wake of a rapidly changing climate, climate services have enabled farmers in developing countries to make informed decisions, necessary for efficient food production. Climate services denote the timely production, translation, delivery and use of climate information to enhance decision-making. However, studies have failed to analyse the extent to which Indigenous farmers residing and producing their food in an environment degraded by multinational corporations (MNCs) utilise climate services. This study addresses this gap by analysing Indigenous farmers’ utilisation of climate services in Igbide, Olomoro and Uzere communities, in the oil-rich Niger Delta region of Nigeria. Focus group discussions and semi-structured interviews were used to obtain primary data. Findings suggest that although the activities of Shell British petroleum, a MNC, have compromised food production, other factors have fuelled farmers’ unwillingness to utilise climate services. These include their inability to access assets that can significantly scale up food production and lack of weather stations close to their communities needed to generate downscaled forecasts, amongst others. This paper argues that failure to address these issues may stifle the chances of actualising the first and second sustainable development goals (no poverty and zero hunger) by 2030 in the aforementioned communities.
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Scott, Winifred D. "Investigating the Need for Transparent Disclosures of Political Campaign Contributions and Lobbying Expenditures by U.S. Private Prison Corporations". Accounting and the Public Interest 15, n.º 1 (1 de diciembre de 2015): 27–52. http://dx.doi.org/10.2308/apin-51401.
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ABSTRACT Transparency is a fundamental principle of good corporate governance. A disclosure is an important mechanism that enhances corporate governance through increased transparency and better informed stakeholders. When a government operation contractually assigns prison services to a nongovernment for-profit entity, then that entity is fulfilling a public interest role of incarceration and should be accountable to the citizen taxpayers (i.e., the stakeholders). Accountability is important. But what happens to accountability when the mission statements and business strategies of the nongovernment for-profit entities diverge from the original government operation? The private prison industry, annually, spends thousands and sometimes millions of dollars toward political campaigns and lobbyists to influence and educate legislatures as a part of their corporate political strategy to ensure a steady stream of growing revenues. Consequently, various laws have been implemented resulting from successful lobbying efforts that affect the public interest. These nontrivial amounts are not disclosed in their annual reports or proxy statements. However, this information is reported in a disaggregated way in various non-SEC filings. This study shows that tracking federal and state lobbying expenditures and political campaign contributions is a complicated task for a trained staff of researchers, and would be quite difficult for most stakeholders; thus, current reporting obscures transparency. I thus argue for greater transparency by requiring mandatory disclosures of political contributions and lobbying expenditures in the financial statements of publicly held private prison corporations. Benefits of audited annual reports filed with the Securities and Exchange Commission would enhance the reliability of management assertions about expenditures related to political contributions and lobbying costs reported by private prison corporations and the detailed information would be presented in a single, complete disclosure. This new disclosure requirement would improve corporate governance, increase accountability, decrease information asymmetry that exists between the private prison corporations and stakeholders, and allow external stakeholders to make informed judgments about whether those in the business of incarceration are fulfilling their public interest role.
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Et. al., Tarun Dhar Diwan,. "AN INVESTIGATION AND ANALYSIS OF CYBER SECURITY INFORMATION SYSTEMS: LATEST TRENDS AND FUTURE SUGGESTION". INFORMATION TECHNOLOGY IN INDUSTRY 9, n.º 2 (25 de marzo de 2021): 477–92. http://dx.doi.org/10.17762/itii.v9i2.372.
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Network protection includes of the strategies and procedures implemented in this paper to avoid and monitor intrusion attempts, infringement, manipulation or violation of a computer system and services accessed by the network. Network protection applies to the different countermeasures put in place to secure or flow through the network and data collected on or through it. Protection for web applications is the method of securing websites and internet resources from multiple security attacks that target weaknesses in an application. Security for web apps is a data management division that primarily deals with the security of websites, web applications and web services. Risks to cyber security include a broad range of allegedly criminal practices on the web. For years, computer security risks against utility assets were identified, cyber-attacks arising from the exploitation of data device weaknesses by unauthorized access users This study is a cyber infrastructure assault, vulnerability and vulnerabilities, including hardware and software devices, networks, business networks, intranets, and cyber intrusion usage. Only big organisations are at risk of cyber-attacks, a widespread misunderstanding. Even then, the targeting of small and medium sized enterprises has seen a large improvement. This is since less-sophisticated cyber defence mechanisms appear to be used by these smaller organisations. As many as 50% of all cyber-attacks hit small companies, wasting $200,000 on average, sufficient to get out of business for less-established entities. an enterprise-grade protection device and awareness of the various forms of cyber threats facing corporations in 2025 to safeguard company from hacking attacks. fight cyber threats successfully and decrease the exposure of enterprise.
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Patro, Chandra Sekhar y K. Madhu Kishore Raghunath. "Impetus to Supply Chain Decisions with IT Tools". International Journal of Enterprise Information Systems 11, n.º 3 (julio de 2015): 52–67. http://dx.doi.org/10.4018/ijeis.2015070104.
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Information Technology (IT) and its use in organizations and across the supply chain has become a determinant of competitive advantage for many corporations. This paper focuses on the usage of IT tools for Supply Chain Management (SCM). It also highlights the contribution of IT in helping to restructure the entire distribution set up to achieve higher service levels and lower inventory and lower supply chain costs. In order to survive and beat the competition in today's competitive world, one has to manage the future. Managing the future means managing information. In order to deliver quality information to the decision-maker at the right time and in order to automate the process of data collection, collation and refinement, organizations have to make Information Technology an ally, harness its full potential and use it in the best possible way. Information Technology is beneficial for cooperation and integration within the stakeholders of the supply chain.
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Clarke, Roger. "Risks inherent in the digital surveillance economy: A research agenda". Journal of Information Technology 34, n.º 1 (marzo de 2019): 59–80. http://dx.doi.org/10.1177/0268396218815559.
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The digitisation of data about the world relevant to business has given rise to a new phase of digitalisation of business itself. The digitisation of data about people has linked with the notions of information society, surveillance society, surveillance state and surveillance capitalism, and given rise to what is referred to in this article as the digital surveillance economy. At the heart of this is a new form of business model that is predicated on the acquisition and consolidation of very large volumes of personal data, and its exploitation to target advertisements, manipulate consumer behaviour, and price goods and services at the highest level that each individual is willing to bear. In the words of the model’s architects, users are ‘bribed’ and ‘induced’ to make their data available at minimal cost to marketers. The digital surveillance economy harbours serious threats to the interests of individuals, societies and polities. That in turn creates risks for corporations. The new economic wave may prove to be a tsunami that swamps the social dimension and washes away the last five centuries’ individualism and humanism. Alternatively, institutional adaptation might occur, overcoming the worst of the negative impacts; or a breaking-point could be reached and consumers might rebel against corporate domination. A research agenda is proposed, to provide a framework within which alternative scenarios can be investigated.
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RUBAN, Olga Victorovna, Andrey Vladimirovich VOLOSHIN, Julia Jur'evna SUSLOVA, Nadezhda Vasilyevna ANANEVA y Lubov Ivanovna PODACHINA. "Electronic Wholesale Services: Advantages and Promising Directions of Development". Journal of Advanced Research in Law and Economics 11, n.º 4 (15 de junio de 2020): 1367. http://dx.doi.org/10.14505/jarle.v11.4(50).33.
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It has been demonstrated in the presented study that the use of services plays a key role in the formation of a new type of the competitive economy based on the information technology and involves the innovation of mutually beneficial commercial interactions. Qualitative and quantitative changes in the content, forms, and mechanism of the workflow management have been investigated in the aspect of the main trends in the development of the monetary relations. The search for the modern business technology predetermined the development of the electronic wholesale market and the possibility to improve the convenience of the service of doing business. The subjects of this sector of commodity circulation confirm the efficiency of the formation of economic relations in the segment of online trade services and the prospects of the electronic business.
The analysis of the electronic market trade workflow allowed to establish the main trends in its development, to identify the specifics of partnerships, their establishment, and the online implementation of trade procedures through the electronic document workflow.
As a result of the study, the authors have established the reasons for the increase in the number of participants of electronic marketplaces, changes in the commodity structure in the corporate procurement sector, the mechanism for reducing purchase prices through electronic auction, and the possibility of optimizing costs and increasing the efficiency of managerial processes in the organization by improving the service automation of business selling processes in a competitive environment.
Based on the comparison of the number of auctions conducted and the amount of deals concluded, it has been noted that the largest number of auctions were held in consumer goods, where the average deal value was the least, while the deals of the highest value were in the provision of services, with the lowest proportion of the conducted auctions.
The authors of the study have analyzed potential commercial and technological risks and identified the main fraudulent schemes in electronic commerce and measures aimed at preventing or eliminating certain risk factors and conditions of uncertainty of the result.
Based on the opinions of the experts, the promising directions for developing the electronic market and electronic wholesale services have been noted in the study, which can be achieved through the creation of independent electronic trading platforms by large industrial corporations, as well as through the use of the information and communication network functions in the internal corporate interaction in large holdings. Combining the capabilities of the marketplaces of the corporate and public procurement sectors and launching a joint service for electronic trading while maintaining established business processes will improve the efficiency of the commercial activities of participating organizations.
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Lee, Soon Mi, Jung Wan Hong y Yen-yoo You. "Effects of Accounting Information Measurement on EVA According to the Company's Conservatives (Depending on How Accounting Is Handled)". Research in World Economy 11, n.º 2 (23 de mayo de 2020): 191. http://dx.doi.org/10.5430/rwe.v11n2p191.
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Background/Objectives: This study seeks to be used by external stakeholders as a research material from the perspective of an entity’s accounting management by identifying the impact of accounting information measurements on EVA in accordance with the entity’s conservative accounting information.Methods/Statistical analysis: The sample for verification consisted of 116 listed companies (excluding Kodak and Financial Services) of the Ts S2000 data (from 2015 to 2018) as sample (listed companies listed in December as corporations that closed their accounts and financial data disclosed by TS 2000 Data Guide). After the data was logged using SPS23, feasibility studies were conducted with exploratory factor analysis and reliability analysis and regression was performed using the adjustment variables.Findings: The measurement of accounting information was proven to affect the economic value (EVA) of an enterprise in accordance with the conservatism of the enterprise, and the growth rate was analyzed to be the firmness of the capital structure rather than the conservatism.Improvements/Applications: Research has shown that the measurement of accounting information, profitability and stability, growth and activity, is a non-representative of information among stakeholders, and that the qualitative improvement of accounting information and the financial stability of the entity are reflected immediately in the costs and losses of the entity. It is expected that the economic value of a company will be helpful for empirical research using external data as a solid financial position.
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Gini, Al. "What Happens if Work Goes Away?" Business Ethics Quarterly 10, n.º 1 (enero de 2000): 181–88. http://dx.doi.org/10.2307/3857704.
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Abstract:Jeremy Rifkin argues that as we push further into the Information Age fewer and fewer workers will be needed to produce our goods and services. Rifkin predicts that the era of near workerless factories and virtual corporations looms on the horizon. As one wag commentator put it: “The factory of the future will be staffed by only two living things, a man and a dog. The man’s job will be to feed the dog. The dog’s job will be to keep the man from touching any of the machines!” In a world that is phasing out mass employment, asks Rifkin, how do we find alternate ways for individuals to earn a living, find meaningful and creative outlets for expressions and establish their own sense of self-worth and identity? In other words, in the absence of work, how will we come to define ourselves? What will we do with ourselves? How will we stay sane?
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Wea, Chi-Lin. "Financial Services and International Competitiveness of the Taiwan Industry". Review of Pacific Basin Financial Markets and Policies 04, n.º 03 (septiembre de 2001): 311–24. http://dx.doi.org/10.1142/s0219091501000565.
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In order to cope with the changing financial landscape, the government in Taiwan has put forth financial reform measures and supplementary packages. In this paper, we shall discuss four main themes including the establishment of Asset Management Company/Resolution Trust Corporation to help financial institutions quickly clear up bad loans, the disclosure of open public financial information to increase market transparency, the set up of a Financial Supervisions Commission to unify the work of financial supervisions and financial examinations, and the promotion of merger, shareholdings, and alliances among financial institutions to raise the competitive power of Taiwan banks in international financial markets. Each topic begins with a description of the current status, government policies and strategies, and then brings up some issues worth discussing.
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Barolli, Valbona, Heihachiro Fukuda, Leonard Barolli y Makoto Takizawa. "A computing model for enhancing service quality and increasing profitability of corporations: model evaluation based on two different sources data". Service Oriented Computing and Applications 1, n.º 4 (1 de noviembre de 2007): 213–22. http://dx.doi.org/10.1007/s11761-007-0017-9.
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Chaplin-Kramer, Rebecca, Richard P. Sharp, Lisa Mandle, Sarah Sim, Justin Johnson, Isabela Butnar, Llorenç Milà i Canals et al. "Spatial patterns of agricultural expansion determine impacts on biodiversity and carbon storage". Proceedings of the National Academy of Sciences 112, n.º 24 (16 de junio de 2015): 7402–7. http://dx.doi.org/10.1073/pnas.1406485112.
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The agricultural expansion and intensification required to meet growing food and agri-based product demand present important challenges to future levels and management of biodiversity and ecosystem services. Influential actors such as corporations, governments, and multilateral organizations have made commitments to meeting future agricultural demand sustainably and preserving critical ecosystems. Current approaches to predicting the impacts of agricultural expansion involve calculation of total land conversion and assessment of the impacts on biodiversity or ecosystem services on a per-area basis, generally assuming a linear relationship between impact and land area. However, the impacts of continuing land development are often not linear and can vary considerably with spatial configuration. We demonstrate what could be gained by spatially explicit analysis of agricultural expansion at a large scale compared with the simple measure of total area converted, with a focus on the impacts on biodiversity and carbon storage. Using simple modeling approaches for two regions of Brazil, we find that for the same amount of land conversion, the declines in biodiversity and carbon storage can vary two- to fourfold depending on the spatial pattern of conversion. Impacts increase most rapidly in the earliest stages of agricultural expansion and are more pronounced in scenarios where conversion occurs in forest interiors compared with expansion into forests from their edges. This study reveals the importance of spatially explicit information in the assessment of land-use change impacts and for future land management and conservation.
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Murray, Mike. "521 The Effects of Privatization of British and Scottish Public Extension Programs on Agricultural Information Delivery and Technology Transfer". HortScience 35, n.º 3 (junio de 2000): 485A—485. http://dx.doi.org/10.21273/hortsci.35.3.485a.
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The British and Scotish public extension programs are currently “privatized,” after a decade-long process aimed at this objective. While the British system is owned by a private corporation, the Scotish one is still operated by a public entity. In both situations, information is not freely dispensed, but sold through a subscription process. For a fee, a basic level of service, including newsletters, production/marketing/farm management bulletins, and a limited amount of telephone time with disciplinary/commodity experts, is provided. For an additional fee, farm visits or problem diagnostic services can be secured. The government is one of the largest customers in both systems, funding major “public good” natural resource projects, rural reviatization projects, and agricultural sector job re-training programs. This has significantly impacted the way that information is obtained and delivered to primary producers. These issues, and their implications, will be discussed in this presentation.
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Artemyeva, E. B. "Tendencies of the library network development in the Siberian and Far Eastern region". Bibliosphere, n.º 4 (30 de diciembre de 2016): 31–38. http://dx.doi.org/10.20913/1815-3186-2016-4-31-38.
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Profound economic transformations beginning in the 1990s had a significant impact on the social sphere development, including the library branch. Delimitation of the state ownership in the Russian Federation (RF) on the federal, RF subjects and municipal properties, entailed the transfer of library management functions to local authorities, contributed to increasing the role of a subjective factor and growing inequality of territories opportunity and library services quality, and consequently, public access to information. Siberia and the Far East being far of the country's administrative center occurred in the most difficult position, that is confirmed by experts determining the level of regions development in terms of «life quality». The article presents the dynamics of the public libraries network in the region as a whole, as well as in separate administrative-territorial formations with different ratings on the level of «life quality», it outlines general trends of the university, academic, scientific-technical and specialized library network development in 1992-2015. It was traced the dependence in library branch transformations on changes in the field of economy, science, education and culture. In 2000s the focus was made on the library activities reconstruction within corporations, centers and associations that promoted forming their compensation qualities in the population information-library services. At the same time, it is actual the joint work of libraries in frameworks of the existing traditional library networks with the local development of the region remote areas, their difficult social-economic situation, weak connectedness of the space, adversely affecting the level of libraries material-technical base and their integration into the information-communication networks and systems.
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Мульска, Ольга П. "ІНСТИТУЦІОНАЛЬНЕ ЗАБЕЗПЕЧЕННЯ ДЕРЖАВНОЇ ПОЛІТИКИ УПРАВЛІННЯ МІГРАЦІЙНИМИ ПРОЦЕСАМИ В УКРАЇНІ". Bulletin of the Kyiv National University of Technologies and Design. Series: Economic sciences 153, n.º 6 (4 de julio de 2021): 30–40. http://dx.doi.org/10.30857/2413-0117.2020.6.4.
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This paper discusses the changes in the key factors of socioeconomic development in Ukraine related to the transition to an innovation-driven economy, the most important of which are the availability and development of human resources that Ukraine is rapidly losing in the context of intensified external migration flows. The purpose of the article is to shape an institutional support framework to facilitate government migration management policy in Ukraine. The theoretical and methodological background of the research relies on scientific advances in migration, institutional and social economics theories. The methods of generalization and synthesis used in the study allowed to formulate research findings and develop proposals. The study presents a toolkit to ensure robust government migration management policy realization in Ukraine that in the first place envisages the need to develop and implement the concept of migration services infrastructure development, programs to encourage re-emigration of student and labor migrants and attain convergence of Ukrainian legislation with legislation of major recipient countries through international social security agreements enabling migrant pension applications, deepening of the cooperation between trade unions and migrant associations in recipient countries as well as with trade unions of EU citizens to develop a mechanism to ensure social protection of migrant workers. This study suggests an effective management mechanism to provide institutional support through launching of information and resource centres under the auspices of the State Migration Service of Ukraine, ensuring successful implementation of grant programs of international organizations and funds to create structures at border service offices, further development of financial institutions (funds, unions or investment banks) to foster effective migration remittance transfers to the real sector of the economy, creating strategic alliances between international corporations and institutions of higher education.
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Lutze, Dr Michael. "Further Development of a New Concept in Small Scale Forestry: “Forest-Management-Service-Contracts” in Bavaria". INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION 7, n.º 3 (2021): 7–11. http://dx.doi.org/10.18775/ijmsba.1849-5664-5419.2014.73.1001.
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The forests in Bavaria cover about one third of its land area or 2.56 Mio hectares (ha) and the major part of this forest is held by private forest owners. Around 700 000 landlords manage approximately 1.4 Mio ha. In Bavaria, about 130 Forest Owner Associations (FOAs) play a key role in managing the small scale forests. In the last years, a new concept in small scale forest management arose, “Forest-Management-Service-Contract” (FMSC). The statutory corporations needed a proper management for their forests accordingly the German forest laws and the FOA took the chance to adopt a new business concept. In Bavaria exist about 3000 forest-management-service-contracts, covering over 40.000 hectares. In a current project “Further development of the successful concept – Forest-Management-Service-Contracts – through economic analysis” will be elaborated a data base for the better understanding of the crucial to success factors of FMSC. The economic analysis of the FMSC will base on business process analysis related to the administration of FMSC, on economic operating figures deviated from a single contract analysis and performance data. This information base aims to optimize the contracting process and to reduce the risks related to unknown hazards of the single FMSC.
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Tarandushka, L. А. y N. L. Kostian. "Software support of production restructuring in quality management system of car service enterprise". Scientific Bulletin of Ivano-Frankivsk National Technical University of Oil and Gas, n.º 2(47) (26 de diciembre de 2019): 48–56. http://dx.doi.org/10.31471/1993-9965-2019-2(47)-48-56.
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The paper describes automation means of the quality management system’s functions for the purpose of optimization an autoservice enterprises (AE) activity. Activity of an enterprise can be explored at regional level, within the scope of an independent enterprise or structural unit and at the level of the certain select technological process. There is a relation between the levels. An important task is a modeling of enterprises activity at all levels. This research is performed at the enterprise PJSC “CHERKASSY-AUTO” in Cherkasy (Ukraine). This enterprise is included in “UkrAUTO” corporation. One of directions of an enterprise activity optimization is restructuring. For information support of the restructuring, a database model of the visual area in the UML notation has been created. The database consists of fourteen tables. The complex indicators of quality of services rendered at the enterprise are calculated. The location of the enterprise, quality estimation of completed services and their nomenclature were taken into account. The algorithms of selection optimal organization form of an enterprise are built for the subsystem of management quality system. The algorithms are implemented in visual development environment Delphi 7.0., supporting the concept of object-oriented programming. Technology of using a developed software package is described step by step. Saving of the results of the survey of AE customers is additionally provided. The modules of Delphi project contain the subprograms, in which are used the method AHP of Saaty and graph theory methods. The results of subsystem approbation indicate the efficiency of developed algorithms. The developed software complex gives an opportunity to get the forecast of the most frequently performed services, it can function both separately at the car service enterprises, and within the Intelligent Quality Management System (MIS) of AE.
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Davis, Leila y Özgür Orhangazi. "Competition and monopoly in the U.S. economy: What do the industrial concentration data show?" Competition & Change 25, n.º 1 (30 de junio de 2020): 3–30. http://dx.doi.org/10.1177/1024529420934011.
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A recent series of academic studies, think-tank reports, and news articles shows widespread attention to rising industrial concentration and market power in the U.S. economy. In this paper, we focus on concentration in the U.S. nonfinancial corporate sector to make three contributions to the literature. First, we use examples from the debate on industrial concentration to show that there are often-divergent predictions in the theoretical literature surrounding the expected consequences of concentration and monopolization for nonfinancial firms. Second, we use industry-level concentration data to describe recent trends in average concentration. We show that, while concentration increases across the majority of industries after the late 1990s, the retail and information-services sectors are particularly key for understanding recent trends in average industrial concentration. Third, we link our industry-level analysis with firm-level data to describe the relationship between industrial concentration and nonfinancial corporations’ profitability, markups, and investment. Consistent with the ambiguities in the theoretical literature, we find that these relationships are not uniform: while some highly concentrated industries confirm standard expectations with high markups, high profitability, and low investment rates, other highly concentrated industries earn lower-than-average markups and profits, suggesting that – in some industries – increased concentration and intensified competition may go hand in hand.