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Literatura académica sobre el tema "Communication relationship"

Autor: Grafiati

Publicado: 25 de mayo de 2024

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Artículos de revistas sobre el tema "Communication relationship"

Balaji, M. S., Sanjit Kumar Roy y Khong Kok Wei. "Does relationship communication matter in B2C service relationships?" Journal of Services Marketing 30, n.º 2 (11 de abril de 2016): 186–200. http://dx.doi.org/10.1108/jsm-08-2014-0290.

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Purpose Given the role of communication in relationship development and maintenance, the purpose of this study is to examine the multidimensional nature of relationship communication and examine its association with customers’ cognitive and affective states (consisting of trust, intimacy and image) and relationship commitment. Design/methodology/approach A set of hypotheses is developed based on review of the literature. The hypotheses are tested empirically using partial least square path modelling on survey data collected from users of retail banking services. Findings Results show that relationship communication is a second-order construct consisting of the first-order factors of clarity, pleasantness, responsiveness and language. The findings suggest that service firm’s communications influence customers’ cognitive and affective states, which, in turn, affects customer’s commitment towards the firm. Practical implications The study provides useful insights to both researchers and practitioners on the role of relationship communication in relationship development and maintenance. Through investigation of the relationship communication dimensions, an optimum communication mix can be achieved to deliver messages in an effective way to the customers. Originality/value The contribution of the study lies in proposing and testing relationship communication as a higher-order construct and explicating its role in developing committed customers.

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Vlăduţescu, Ştefan. "Reengineering some Uncertainties about Communicational Relationships". International Letters of Social and Humanistic Sciences 25 (marzo de 2014): 73–81. http://dx.doi.org/10.18052/www.scipress.com/ilshs.25.73.

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The impulse to start the current research is represented by the ascertainment that in the universe of communication there is a persistence of uncertainties regarding the place and the functions of communicational relationship in the processes of communication. This study takes into account the fact that in the nuclear center of communication there is a communicational relationship. The investigation focuses on revealing the conceptual articulations for understanding the idea of communicational relationship. We emphasize the fact that, on the first level, communication is a voluntary social involvement, an intentional existential manifestation. The so-called involuntary aspects of communication are moments of loss of control on generating meanings. There cannot be communication without a will for communication. The meanings are the first level of human will and desire for communication. The second level is the message. Communication itself appears as an integrative third level of human will for communication. We help the emergence to be seen and delineate the criteria for the comprehension of communicational relationships: existential manifestation, the classes of communicators (actors, agents, actants, interactants, transactants), transactivity (transactional criterion), and repetition (iteration). The conclusion is that the communicational relationship is an interpersonal-iterative, transactional and life-existential meaningful manifestation.

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Supada, Wayan. "INTEGRASI CUSTOMER RELATIONSHIP MANAGEMENT EFFECTIVENESS (CRME) DALAM PENERAPAN STRATEGI KOMUNIKASI PEMASARAN". Maha Widya Duta : Jurnal Penerangan Agama, Pariwisata Budaya, dan Ilmu Komunikasi 6, n.º 1 (30 de abril de 2022): 1. http://dx.doi.org/10.55115/duta.v6i1.2030.

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The scipe of marketiing communication is devided into internal and external marketing communication. Internal marketing communication is carried out to build relationship between companies and the organizations within them, including shareholders, employess and stake holders in the company. While external marketing communications aims to build a corporate image and strong relationships between companies with other parties including consumers and the public at large. CRM is one of the strategies that can help maximize the objectives of marketing communications carried out by companies relating to products and services. The integration of the CRME model allows companies to manage relationships with customers so that an effective relationship management focus is achieved based on mapping of elements of IT, relationship marketing dan organizational climate.

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Hänninen, Nora y Heikki Karjaluoto. "The effect of marketing communication on business relationship loyalty". Marketing Intelligence & Planning 35, n.º 4 (6 de mayo de 2017): 458–72. http://dx.doi.org/10.1108/mip-01-2016-0006.

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Purpose The purpose of this paper is to create a new understanding of industrial business-to-business (B2B) relationships by connecting the theoretical streams of marketing communications and relationship marketing. This study tests how various marketing communication channels and communication quality increase the transformation of customer-perceived value into customer loyalty. Design/methodology/approach The theoretical framework consists of links between customer-perceived value, marketing communication quality, channel effectiveness, and customer loyalty. The age of the business relationship is also taken into consideration. Empirical testing is based on global survey data (n=121) collected from customers of Finnish manufacturing companies operating in the paper, mineral, and metal-processing industries. Findings The effects of customer-perceived value on customer loyalty are both direct and indirect, as marketing communications partially mediate this relationship. The customer-perceived effectiveness of various marketing communication channels adds more to loyalty formation than the perceived quality of marketing communications. Practical implications Of special interest for marketing practitioners is the channel-specific approach to the effectiveness of marketing communications. Results suggest that personalized channels would be the most important mediators of the effects of perceived value on loyalty and also bring up the possibility of combining personalized direct communication with new cost-effective digital channels. Originality/value Relatively little research has examined the mediating role of marketing communications in the relationship between perceived value and loyalty in the B2B context.

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Garman, Andrew N., Kristine D. Fitz y Maria M. Fraser. "Communication and Relationship Management". Journal of Healthcare Management 51, n.º 5 (septiembre de 2006): 291–94. http://dx.doi.org/10.1097/00115514-200609000-00004.

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Mohlin, Erik y Magnus Johannesson. "Communication: Content or relationship?" Journal of Economic Behavior & Organization 65, n.º 3-4 (marzo de 2008): 409–19. http://dx.doi.org/10.1016/j.jebo.2005.12.003.

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Parker, Craig M., Emilia Bellucci, Ambika Zutshi, Luba Torlina y Bardo Fraunholz. "SME stakeholder relationship descriptions in website CSR communications". Social Responsibility Journal 11, n.º 2 (1 de junio de 2015): 364–86. http://dx.doi.org/10.1108/srj-09-2013-0114.

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Purpose – The aim of this paper is to report on an exploratory, qualitative study of how small and medium enterprises (SMEs) describe their firm’s relationships with or impact on stakeholders when communicating corporate social responsibility (CSR) on their websites. Design/methodology/approach – Qualitative content analysis was conducted on 22 Australian SME websites from the information media and telecommunications sector. Stakeholder theory was used as the basis for analysis. Findings – An important aspect of CSR communication is reporting the firm’s relationships with stakeholders such as society/communities, ecological environment, employees, customers and suppliers. This paper provides insights into how these relationships are manifested in SME website communications. For example, three-way relationships between the firm and stakeholders were described on some websites, but few explained the impact of their CSR on stakeholders. Research limitations/implications – This study concentrated on identifying the CSR communication on websites from one industry sector in Australia. These limitations provide the basis for future research to explore and compare CSR communication on websites by SMEs from other industry sectors and countries. Practical implications – The findings offer SME owner-managers ideas on different ways they can incorporate details of stakeholder relationships in CSR website communications. Originality/value – There has been little research on how SMEs use channels such as websites to communicate CSR. This paper addresses this gap in knowledge by providing insights into how SMEs describe stakeholder relationships in CSR website communications.

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Finne, Åke y Christian Grönroos. "Rethinking marketing communication: From integrated marketing communication to relationship communication". Journal of Marketing Communications 15, n.º 2-3 (julio de 2009): 179–95. http://dx.doi.org/10.1080/13527260902757654.

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Saifulloh, Muhammad, Adiella Yankie Lubis, Eni Kardi Wiyati y Shannon Aurelia. "QUALITY OF INTERPERSONAL COMMUNICATION IN ABUSIVE RELATIONSHIP". Moestopo International Review on Social, Humanities, and Sciences 2, n.º 2 (31 de octubre de 2022): 141–47. http://dx.doi.org/10.32509/mirshus.v2i2.41.

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This research looks at how communication can help victims of abusive relationships maintain their relationships. The goal of this study is to first figure out how victims can stay in abusive relationships, and then to figure out how victims' experiences in abusive relationships are described. The notion of Interpersonal Communication and the theory of Relationship Maintenance were applied in this study. This research employed a phenomenological method and a qualitative approach with a constructivism paradigm. The information was gathered by interviews or in-depth interviews with four sources, and the results were assessed using the source triangulation data validity technique. The findings revealed that relationship violence can take many forms, including physical, emotional, sexual, and financial. During and after the occurrence of violence, abusive relationships tend to go through cycles. Even though they are in an abusive relationship, the perpetrator still engages in relationship maintenance behaviors such as giving praise, being open to each other, providing certainty in relationships, doing tasks together, and interacting with others, as stated in the relationship maintenance theory. Victims of abusive relationships have their own reasons for staying in abusive relationships, such as the fact that they have been in an abusive relationship for a long time, still love them, and are frightened to leave.

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Koerner, Ascan F. "Communication Scholars' Communication and Relationship with their IRBs". Journal of Applied Communication Research 33, n.º 3 (agosto de 2005): 231–41. http://dx.doi.org/10.1080/00909880500149395.

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Tesis sobre el tema "Communication relationship"

Barth, Gil. "Relationship strength in communication mediums". Honors in the Major Thesis, University of Central Florida, 2002. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/257.

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This item is only available in print in the UCF Libraries. If this is your Honors Thesis, you can help us make it available online for use by researchers around the world by following the instructions on the distribution consent form at http://library.ucf.edu/Systems/DigitalInitiatives/DigitalCollections/InternetDistributionConsentAgreementForm.pdf You may also contact the project coordinator, Kerri Bottorff, at kerri.bottorff@ucf.edu for more information.
Bachelors
Arts and Sciences
Psychology

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Sinisalo, J. (Jaakko). "Mobile customer relationship management:a communication perspective". Doctoral thesis, Oulun yliopisto, 2010. http://urn.fi/urn:isbn:9789514263910.

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Abstract This study examines communication through the mobile medium in customer relationship management (hereafter mCRM). Although the academic research on mCRM is gradually evolving, there is still a lack of empirical research on this topical issue. Therefore, the purpose of this study is to begin to fill this gap by enhancing the theoretical and practical understanding of mCRM. The empirical part of the study is conducted as a qualitative case study. Seven Finnish companies utilizing the mobile medium as a communication channel in CRM were selected for the empirical analysis. Interviews, observations and personal experiences gained within those companies form the main sources of data. The main theoretical contributions of the present study to existing academic literature are as follows. First, the study proposes the conceptualization of the focal phenomenon of the study, mCRM, and further elicits the salient characteristics of it. Second, following the conceptualization, the study focuses on communication as the core of the interaction between the company and the customer via the mobile medium. Accordingly, the study sheds light on the key elements of the communication process within mCRM and its various phases. Third, the study founds a theoretical framework for mCRM; identifying the customer relationship management, mobile commerce and communication literature streams that define mCRM theoretically. Fourth, the study elaborates on the specific role of the mobile medium as a channel within CRM and highlights the ways in which it differs from all other channels within the multichannel CRM environment. Although mCRM communication has an inherent potential to benefit both company and customer, it has been utilized quite cautiously to date. This is rather surprising given that, compared to other channels, the mobile medium has an exceptional ability to reach people. In addition, greater utilization of the mobile medium could save time and money. This is because many face-to-face encounters could easily be replaced by communication through the mobile medium. The study offers guidelines on aspects ranging from the initiation of mCRM to actual communication through mCRM. Hopefully, the findings of this study will encourage managers, regardless of industry, to consider whether their company could provide added-value of any kind through the use of the mobile medium to benefit their customer relationships.

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Ogolsky, Brian Gabriel. "Antecedents and Consequences of Relationship Maintenance in Intimate Relationships". Diss., The University of Arizona, 2007. http://hdl.handle.net/10150/194218.

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Relationship maintenance represents an important understudied relational construct. Three studies were conducted to examine the correlates of relationship maintenance across five factors: positivity, openness, assurances, social networks, and sharing tasks. Study one is a meta-analytic review of the existing literature on relationship maintenance and its correlates. Studies two and three are empirical examinations of the predictors of and barriers to relationship maintenance enactment in same-sex couples using a variety of methodological and statistical approaches.Study one is a meta-analysis that focuses on synthesizing the existing literature on relationship maintenance and several relational outcomes including satisfaction, commitment, mutuality, liking, love, and relationship duration as well as gender differences in the enactment of maintenance behaviors. Results suggest that relationship maintenance and the first five correlates are positivity related and these effects are moderate to large in magnitude. Relationship duration was negatively related to three of the five relationship maintenance factors, positively related to social networks, and not related to sharing tasks. Additionally, women tend to perform slightly more maintenance behaviors than men.Study two examines the association between relationship maintenance and commitment using a cross-lagged, actor-partner interdependence model to assess the direction of this relationship among same-sex couples. A sample of 98 couples was measured over 14 days. Results show support for a causal pathway from commitment to relationship maintenance and do not support the opposite pathway. Support for this causal pathway was also demonstrated through the examination of cross-partner effects.Study three explores the potential barriers to relationship maintenance enactment. Daily conflict was examined as it predicts relationship maintenance behaviors and the moderational effects of constructive and destructive (demand-withdraw) communication styles were examined. Results illustrate a negative relationship between conflict and relationship maintenance suggesting that engaging in interpersonal conflict results in decreased relationship maintenance enactment. The detrimental influence of conflict was minimized, however, when couples utilized a constructive rather than destructive communication style. To the contrary, destructive communication styles enhanced the negative effects of conflict with the exception of the actor-demand, partner-withdraw pattern, which reduced the negative effect of conflict.

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Lahey, Michael. "Soft control| Television's relationship to digital micromedia". Thesis, Indiana University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3607011.

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This dissertation explores the role soft control plays in the relationship between the television industry and short forms of digital media. Following James Beniger and Tizianna Terranova, I define soft control as the purposive movement by the television industry towards shaping audience attention toward predetermined goals through a range of interactions where development happens somewhat autonomously, while being interjected with commands over time. I define such things as media environment design, branding, and data collection as soft control practices. I focus on television as a way to understand how an industry historically patterned around more rigid forms of audience control deals with a digital media environment often cited for its lack of control features. And while there is already a robust discussion on the shifting strategies for the online distribution of shows, there is less of a focus on the increasing importance of shorter forms of digital media to the everyday operation of the television industry. Shorter forms of media include digitally circulated short videos, songs, casual digital games, and even social media, which is itself a platform for the distribution of shorter forms of media. I refer to all these forms of short media as "micromedia" and focus my interest on how various television companies are dealing with media environments saturated with it.

To do this I look at, for instance, how television companies use the data available on Twitter and appropriate the user-generated content of audiences, as well as how standard digital communication interfaces are utilized to more easily retrofit previous audience retention practices into new digital environments. Through the investigation of how television creates and appropriates micromedia as a way to reconfigure practices into the everyday lives of participatory audiences, I argue that we can see soft control elements at work in structuring the industry-audience relationship. These soft control features call into question the emancipatory role attributed to participatory audiences and digital technologies alike. If we think about media forms in their specific contexts, making sure to focus on their intermedial connections and their materiality, we can complicate ideas about what the categories of audience or industrial control mean.

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Schwarz, Rebecca M. "Cell Phone Communication Versus Face-to-Face Communication: The Effect of Mode of Communication on Relationship Satisfaction and the Difference in Quality of Communication". [Kent, Ohio] : Kent State University, 2008. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=kent1227282130.

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Thesis (M.A.)--Kent State University, 2008.
Title from PDF t.p. (viewed Jan. 5, 2010). Advisor: Richard Serpe. Keywords: cell phone, cellular phone, relationship satisfaction, mode of communication, quality of communication, communication technology. Includes bibliographical references (p. 113-115).

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Mamalyha, Oleksandr y Zhe Yin. "Relationship Communication and Traditional and Consumer Generated Media". Thesis, Umeå universitet, Företagsekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-57032.

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Executive summary Purpose: Current research [1] compared the differences in terms of perception of trustworthiness and emotional appeal of traditional and consumer generated marketing media and [2] evaluated the correlation between factors of the recently developed relationship communication framework (Finne & Grönroos, 2009) with the perception of a marketing action by actual customers of a firm, to see whether these factors should be considered in firm’s marketing communication strategy. Additionally, the researchers compared the correlations between traditional and consumer generated media types to the relationship communication factors, effectively combining the two researched subjects. Design and execution: The research utilized quantitative research approach relying on simple random sampling technique within fitness and recreational settings. Findings/Implications: Data analysis confirmed that there is a consistent difference between traditional and consumer generated media in terms of perception of trustworthiness and partial and not consistent difference in terms of emotional appeal. Mild correlation between consumer unique factors of relationship communication framework (Finne & Grönroos, 2009) and perception of the marketing action have been confirmed, with these correlations remaining consistent between traditional and consumer generated media. The findings suggest that traditional and consumer generated media have varying impacts on consumer’s perception of marketing action and that incorporating consumer unique factors of relationship communication framework (Finne & Grönroos, 2009) in marketing communication strategy may benefit the firm in relationship building and integrated marketing communication.

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Lindstrom, Rachel A. "Cyclicality and the relationship between neuroticism, communication, and relationship satisfaction in cohabiting couples". Thesis, Kansas State University, 2013. http://hdl.handle.net/2097/15573.

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Master of Science
Department of Family Studies and Human Services
Jared R. Anderson
Amber V. Vennum
The present study sought to extend the research on cyclical, or on-again/off-again relationships, by examining whether a history of cyclicality moderated the association between neuroticism and relationship satisfaction. A second goal of this study was to examine the direct and indirect effects of neuroticism on relationship satisfaction through communication. The sample consisted of cohabiting cyclical (n = 1,055) and noncyclical (n = 2,527) couples from a larger dataset collected by the RELATE Institute. Results showed that cyclical partners reported higher levels of neuroticism, higher levels of conflict, lower levels of positive communication, and lower levels of relationship satisfaction than noncyclical couples. Direct actor paths from neuroticism to satisfaction were significant for cyclical and noncyclical females and males. Only the direct partner path from female neuroticism to male satisfaction was significant, and was only significant for cyclical couples. All indirect actor and partner paths were significant for cyclical and noncyclical females and males. Further, a history of cyclicality significantly moderated the direct paths from male communication to male and female relationship satisfaction, indicating this relationship is stronger for cyclical couples.

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Norton, Aaron Michael. "Technology mediated communication in intimate relationships". Diss., Kansas State University, 2014. http://hdl.handle.net/2097/18126.

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Doctor of Philosophy
Department of Family Studies and Human Services
Joyce Baptist
Very little research has been conducted to understand how the technology revolution has changed and impacted couple relationships. The proposed study examined the impact of technology on couples in committed relationships through the lens of the couple and technology framework. Specifically, this study used data from 2,826 European couples to examine associations between online boundary crossing, online intrusion, relationship satisfaction, and partner responsiveness. The results suggest that when participants’ reported that their partner checked up on their online activities more frequently that this was linked with lower scores on relationship satisfaction and partner responsiveness. Also, decreased scores for relationship satisfaction and partner responsiveness were associated with increased acceptance for their partner using the Internet to talk with someone attractive about everyday life or pop culture, personal information, and relationship troubles or concerns. Lastly, the results suggest that men, but not women, who reported greater acceptability for online boundary crossing were more likely to have partners who reported lower relationship satisfaction in their relationships. Implications for clinicians, relationship educators, and researchers are discussed.

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Layton, Cheryl Marie. "Relationship Between Hospital Size, Staff Communication, Physician Communication, and Patient Experience Scores". ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7816.

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Healthcare leaders who struggle to understand the importance of interactions between patients, staff, and physicians can result in poor patient experience. Healthcare care leaders who understand the importance of patient experience can develop customer service training modules and tutorials to improve organizational outcomes. The purpose of this correlational study was to examine the relationship between staff communication, physician communication, size of the hospital, and patient experience. House's path-goal theory was used to frame the study. Secondary data were collected from hospitals in Northeastern Ohio, that reported patient experience scores through the Centers for Medicare and Medicaid's Hospital Consumer Assessment of Healthcare Providers and Systems survey database for the years 2016 and 2017. The results of the multiple linear regression indicated the results were significant, F(5, 144) = 56.822, p <.001, R2 = .652. The findings may provide health care leaders with tools to communicate with staff on how to improve patient experience through improving employee and patient engagement, thereby improving patient experience scores.

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Guest, Chelsea. "Exploring female perceptions of relational norms in text messaging and their implications for developing romantic relationships". University of Cincinnati / OhioLINK, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=ucin153026630809489.

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Libros sobre el tema "Communication relationship"

Relationship Marketing. New York: John Wiley & Sons, Ltd., 2003.

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Haber, Joel David, 1957- writer of foreword, ed. The relationship protocol: How to talk, defuse and build healthier relationships. Oyster Bay, New York: Jade Oyster, LLC, 2014.

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Pransky, George S. The relationship handbook: A simple guide to satisfying relationships. La Conner, WA: Pransky and Associates, P.S., 2001.

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Zhang, Xiaoling y Corey Schultz. China's International Communication and Relationship Building. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003254157.

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DeVito, Joseph A. Interpersonal messages: Communication and relationship skills. 2^a ed. Boston: Pearson Allyn & Bacon, 2011.

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DeVito, Joseph A. Interpersonal messages: Communication and relationship skills. 2^a ed. Boston: Pearson Allyn & Bacon, 2009.

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Interpersonal messages: Communication and relationship skills. 2^a ed. Boston: Pearson Allyn & Bacon, 2011.

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Barnett, Angela L. How to understand our relationship with Korea. Sacramento, CA: American Intercultural Consultation Group in conjunction with the Communication Society of Korea, 1988.

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L, Conville Richard y Rogers Lilian Edna 1933-, eds. The meaning of "relationship" in interpersonal communication. Westport, Conn: Praeger, 1998.

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Communication: The key to the therapeutic relationship. Philadelphia: F.A. Davis, 2000.

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Capítulos de libros sobre el tema "Communication relationship"

Quinzio-Zafran, Anna M. y Elizabeth A. Wilkins. "Relationship Building/Communication". En The New Teacher's Guide to Overcoming Common Challenges, 149–69. New York, NY : Routledge, 2021.: Routledge, 2020. http://dx.doi.org/10.4324/9781003105008-9.

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Erber, Ralph y Maureen Wang Erber. "Communication and Relationship Management". En Intimate Relationships, 158–78. Third Edition. | New York : Routledge, 2018. | Revised edition of the authors’ Intimate relationships, c2011.: Psychology Press, 2017. http://dx.doi.org/10.4324/9781315110103-10.

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Silverman, Jonathan. "Relationship Building". En Clinical Communication in Medicine, 72–75. Chichester, UK: John Wiley & Sons, Ltd, 2015. http://dx.doi.org/10.1002/9781118728130.ch10.

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Zapf, Michael. "Prozeßgestaltung im Communication Center". En Effektives Customer Relationship Management, 357–72. Wiesbaden: Gabler Verlag, 2002. http://dx.doi.org/10.1007/978-3-322-87142-8_19.

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Zapf, Michael. "Prozeßgestaltung im Communication Center". En Effektives Customer Relationship Management, 357–72. Wiesbaden: Gabler Verlag, 2003. http://dx.doi.org/10.1007/978-3-663-01509-3_19.

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Zapf, Michael. "Prozeßgestaltung im Communication Center". En Effektives Customer Relationship Management, 341–56. Wiesbaden: Gabler Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-82348-9_19.

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Chandler, Susan Meyers. "Relationship Building and Communication". En Making Collaboratives Work, 140–53. New York, NY : Routledge, 2018.: Routledge, 2018. http://dx.doi.org/10.4324/9781351016070-10.

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Coleman, Mark, Joshua Franklyn y Tom Cecil. "Trainer-Trainee Relationship". En Communication Skills for Surgeons, 27–37. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-12213-2_4.

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Lassar, Walfried M., Sanjit Roy y Sathyaprakash Balaji Makam. "Relationship Communication and Relationship Quality as Predictors of Relationship Continuity". En Rediscovering the Essentiality of Marketing, 745–46. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-29877-1_140.

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Floyd, Kory, Paul Schrodt, Larry A. Erbert y Kristina M. Scharp. "Theories of Relationship Meaning-Making". En Exploring Communication Theory, 190–215. 2^a ed. New York: Routledge, 2022. http://dx.doi.org/10.4324/9781003179634-9.

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Actas de conferencias sobre el tema "Communication relationship"

Nunes, Pedro Henrique Araujo, Cristiane Vitória Ribeiro da Silva, Carlos Vinícius Teixeira Palhares, Gleisy Kelly Neves Gonçalves y Carmeci Maria de Lourdes Freitas. "Nonviolent Communication and its effects on the caregiver-elderly relationship: A literature review". En III SEVEN INTERNATIONAL CONGRESS OF HEALTH. Seven Congress, 2023. http://dx.doi.org/10.56238/homeiiisevenhealth-073.

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Communication can be defined as the action or effect of communicating, transmitting, or receiving ideas, knowledge; is the ability or capacity to establish a dialogue, an understanding (AURÉLIO, 2020). The intrinsic connection between human beings and the communication process is of significant relevance. By language and expression, communication performs essential functions in several domains, including social interactions, cognitive development, cultural preservation, education, coordination of collective activities and manifestation of creativity. Additionally, communication serves as the foundation for our cultural identity, consolidates our interpersonal bonds and drives the advancement of society. A conception denoted by the growing relevance attributed to the concept of communication and the subsequent increase in research in this domain, and which have their roots in the intrinsic nature of the human being, that seeks to establish communicative interactions to promote harmonious global development.

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Roschuni, Celeste, Lora Oehlberg, Sara Beckman y Alice M. Agogino. "Relationship Conflict and Feeling Communication in Design Teams". En ASME 2009 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2009. http://dx.doi.org/10.1115/detc2009-87626.

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Collaborative design team members use feeling language in their communications with one another, dubbed feeling communications, as they negotiate their interpersonal relationships and task, process and relationship conflict to achieve successful outcomes. In this paper, we examine the use of feeling communications by design teams in a new product development class at UC Berkeley, how their use of feeling communications relates to the levels of conflict experienced by the teams throughout the semester, and how both relate to team performance. From this study, it appears that high-performing and low-conflict teams tend to use high levels of feeling communications. High-conflict teams also use high levels of feeling communications, but often suppress its use when given feedback on their process. Medium-conflict teams appear to initially produce less feeling communication, but build up to a normal level over the course of the project. These results are based on our study of 1,926 messages sent by 13 teams in the Fall 2008 class, and present promising avenues for further exploration.

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Tingquan, Deng, Ma Minghua y Xie Wei. "Rough Communication Based on the General Relationship and Fuzzy Relationship". En 2013 Third International Conference on Intelligent System Design and Engineering Applications (ISDEA). IEEE, 2013. http://dx.doi.org/10.1109/isdea.2012.291.

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BAZYLEVYCH, Andriy. "MODERN COMMUNICATION AND RELATIONSHIPS AS SOURCES OF HAPPINESS". En Happiness And Contemporary Society : Conference Proceedings Volume. SPOLOM, 2021. http://dx.doi.org/10.31108/7.2021.4.

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Among the seven "Ss" in the Ukrainian language - Sweets, Sports, Sleep, Sex, Smile, Communication and Relationships - the last two components are perhaps the most important. Communication shapes the human essence. The modern features of human communication, associated with the era of digitalization, when gadgets replace natural human communication are especially interesting. According to a study by Columbia University led by Maya Rossignac-Milon, the common reality is seen as a "third partner" in any relationship. The pinnacle of a relationship is a good family. Healthy relationships in the family are characterized by communication and the desire to maintain a high level of respect and trust. Every personality is a builder of their Happiness and therefore has the right to choose what they want in their life! Communicate, build relationships and stay well! Key words: сommunication, relationships, sources of happiness, digitalization, common reality.

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ATOMEI, Oana. "Optimization, Communication and Relationship in Teaching Process". En 15th Edition of the International Conference on Sciences of Education, Studies and Current Trends in Science of Education, ICSED 2017, 9-10 June 2017, Suceava (Romania). LUMEN Publishing House, 2018. http://dx.doi.org/10.18662/lumproc.icsed2017.2.

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Zhao, Wei, Wenjie Kang, Xuchong Liu, Xin Su, Yue Zhang y Hao Jiang. "Social Relationship Mining Based on User Telephone Communication Data for Cooperative Relationship Recommendation". En IEEE INFOCOM 2022 - IEEE Conference on Computer Communications Workshops (INFOCOM WKSHPS). IEEE, 2022. http://dx.doi.org/10.1109/infocomwkshps54753.2022.9797995.

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Lisong, Hou. "Brand Relationship Interface Management: Communication, Interaction and Integration". En 2009 International Conference on Information Management, Innovation Management and Industrial Engineering. IEEE, 2009. http://dx.doi.org/10.1109/iciii.2009.520.

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Holtta, Venlakaisa, Petri Mannonen y Sampo Teras. "Design communication types in a buyer-supplier relationship". En 2013 IEEE 17th International Conference on Computer Supported Cooperative Work in Design (CSCWD). IEEE, 2013. http://dx.doi.org/10.1109/cscwd.2013.6580956.

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Zotov, Vitaliy V. y Oksana M. Zotova. "Information and Communication Competence: the Relationship of Concepts". En Culture and Education: Social Transformations and Multicultural Communication. RUDN University Press, 2019. http://dx.doi.org/10.22363/09669-2019-541-548.

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Yamamoto, Shuhei, Noriko Kando y Tetsuji Satoh. "User-User Relationship Migration Observed in Communication Activity". En UMAP '16: User Modeling, Adaptation and Personalization Conference. New York, NY, USA: ACM, 2016. http://dx.doi.org/10.1145/2930238.2930268.

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Informes sobre el tema "Communication relationship"

Abramson, Lisa. The relationship of patients' perceptions of physicians' communication style to patient satisfaction. Portland State University Library, enero de 2000. http://dx.doi.org/10.15760/etd.6004.

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Meyer, Katie y Robert Reardon. An Examination of the Relationship Between Level of Communication Apprehension and Career Thoughts. Florida State University Libraries, 2004. http://dx.doi.org/10.17125/fsu.1525972934.

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Ferguson, Daniel. The relationship between a pre-departure training program and its participants' intercultural communication competence. Portland State University Library, enero de 2000. http://dx.doi.org/10.15760/etd.5675.

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González Martín, Olga Rosa, Hilda Saladrigas Medina, Sonia Almazán del Olmo y Jacinto Valdés-Dapena Vivanco. The Social Theory of Communication: its viability to study the relationship between the political and the public communication systems in the USA. Revista Latina de Comunicación Social, enero de 2014. http://dx.doi.org/10.4185/rlcs-2014-1001en.

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Ross, David A. The Relationship of PTSD and Communication with Intimate Partners in a Sample of Vietnam Veterans. Fort Belvoir, VA: Defense Technical Information Center, julio de 2011. http://dx.doi.org/10.21236/ad1013368.

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Appleton, Carl. Finding Common Ground: Relationship Building and Communication between PO and Client within a Community Supervision Setting. Portland State University Library, enero de 2000. http://dx.doi.org/10.15760/etd.7013.

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Miglietta, Guglielmo L. Italian Army and Society: From "Separation" to a relationship of Trust Towards Men in Uniform, Strategic Value of Communication. Fort Belvoir, VA: Defense Technical Information Center, marzo de 2005. http://dx.doi.org/10.21236/ada432491.

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McPhedran, R., K. Patel, B. Toombs, P. Menon, M. Patel, J. Disson, K. Porter, A. John y A. Rayner. Food allergen communication in businesses feasibility trial. Food Standards Agency, marzo de 2021. http://dx.doi.org/10.46756/sci.fsa.tpf160.

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Background: Clear allergen communication in food business operators (FBOs) has been shown to have a positive impact on customers’ perceptions of businesses (Barnett et al., 2013). However, the precise size and nature of this effect is not known: there is a paucity of quantitative evidence in this area, particularly in the form of randomised controlled trials (RCTs). The Food Standards Agency (FSA), in collaboration with Kantar’s Behavioural Practice, conducted a feasibility trial to investigate whether a randomised cluster trial – involving the proactive communication of allergen information at the point of sale in FBOs – is feasible in the United Kingdom (UK). Objectives: The trial sought to establish: ease of recruitments of businesses into trials; customer response rates for in-store outcome surveys; fidelity of intervention delivery by FBO staff; sensitivity of outcome survey measures to change; and appropriateness of the chosen analytical approach. Method: Following a recruitment phase – in which one of fourteen multinational FBOs was successfully recruited – the execution of the feasibility trial involved a quasi-randomised matched-pairs clustered experiment. Each of the FBO’s ten participating branches underwent pair-wise matching, with similarity of branches judged according to four criteria: Food Hygiene Rating Scheme (FHRS) score, average weekly footfall, number of staff and customer satisfaction rating. The allocation ratio for this trial was 1:1: one branch in each pair was assigned to the treatment group by a representative from the FBO, while the other continued to operate in accordance with their standard operating procedure. As a business-based feasibility trial, customers at participating branches throughout the fieldwork period were automatically enrolled in the trial. The trial was single-blind: customers at treatment branches were not aware that they were receiving an intervention. All customers who visited participating branches throughout the fieldwork period were asked to complete a short in-store survey on a tablet affixed in branches. This survey contained four outcome measures which operationalised customers’: perceptions of food safety in the FBO; trust in the FBO; self-reported confidence to ask for allergen information in future visits; and overall satisfaction with their visit. Results: Fieldwork was conducted from the 3 – 20 March 2020, with cessation occurring prematurely due to the closure of outlets following the proliferation of COVID-19. n=177 participants took part in the trial across the ten branches; however, response rates (which ranged between 0.1 - 0.8%) were likely also adversely affected by COVID-19. Intervention fidelity was an issue in this study: while compliance with delivery of the intervention was relatively high in treatment branches (78.9%), erroneous delivery in control branches was also common (46.2%). Survey data were analysed using random-intercept multilevel linear regression models (due to the nesting of customers within branches). Despite the trial’s modest sample size, there was some evidence to suggest that the intervention had a positive effect for those suffering from allergies/intolerances for the ‘trust’ (β = 1.288, p<0.01) and ‘satisfaction’ (β = 0.945, p<0.01) outcome variables. Due to singularity within the fitted linear models, hierarchical Bayes models were used to corroborate the size of these interactions. Conclusions: The results of this trial suggest that a fully powered clustered RCT would likely be feasible in the UK. In this case, the primary challenge in the execution of the trial was the recruitment of FBOs: despite high levels of initial interest from four chains, only one took part. However, it is likely that the proliferation of COVID-19 adversely impacted chain participation – two other FBOs withdrew during branch eligibility assessment and selection, citing COVID-19 as a barrier. COVID-19 also likely lowered the on-site survey response rate: a significant negative Pearson correlation was observed between daily survey completions and COVID-19 cases in the UK, highlighting a likely relationship between the two. Limitations: The trial was quasi-random: selection of branches, pair matching and allocation to treatment/control groups were not systematically conducted. These processes were undertaken by a representative from the FBO’s Safety and Quality Assurance team (with oversight from Kantar representatives on pair matching), as a result of the chain’s internal operational restrictions.

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Zinenko, Olena. THE SPECIFICITY OF INTERACTION OF JOURNALISTS WITH THE PUBLIC IN COVERAGE OF PUBLIC EVENTS ON SOCIAL TOPICS. Ivan Franko National University of Lviv, febrero de 2021. http://dx.doi.org/10.30970/vjo.2021.49.11056.

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Consideration of aspects of the functioning of mass media in society requires a comprehensive approach based on universal media theory. The article presents an attempt to consider public events in terms of a functional approach to understanding the media, proposed by media theorist Dennis McQuayl in the theory of mass communication. Public events are analyzed, on the one hand, as a complex object of journalistic reflection and, on the other hand, as a situational media that examines the relationship of agents of the social and media fields in the space of communication interaction. Taking into account philosophical approaches to the interpretation of the concept of event, considering its semantic spectrum, specificity of use and synonyms in the Ukrainian language, a working definition of the concept of public event is given. Based on case-analysis of public events, In accordance with the functions of the media the functions of public events are outlined. This is is promising for the development of study on typology of public events in the context of mass communication theory. The realization of the functions of public events as situational media is illustrated with such vivid examples of cultural events as «Gogolfest» and «Book Forum in Lviv». The author shows that a functional approach to understanding public events in society and their place in the space of mass communication, opens prospects for studying the role of media in reflecting the phenomena of social reality, clarifying the presence and quality of communication between media producers and media consumers.

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Brown, Jennifer, Robert Cartridge, Stacey Davies, Ehtisham ul Hassan, Chui Hsia, Tanvi Lal, Dionne Mackison et al. Research Uptake in Policymaking: From Papers to Policy. Centre for Excellence and Development Impact and Learning (CEDIL), septiembre de 2018. http://dx.doi.org/10.51744/cip14.

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This paper is based on discussions which took place during a Centre of Excellence for Development Impact and Learning (CEDIL) workshop ‘Promoting the use of research findings in policy and practice: an experience sharing workshop’ held on 7th November 2017. It explores the rise of evidence-based decision-making and the role that knowledge brokers play within it. It looks at the skills and qualities needed for effective knowledge brokering and how to plan for effective research uptake in policy. The paper focuses on the importance of relationship building and effective communication in knowledge brokering and provides case studies where evidence-based decision-making and knowledge brokering have been used effectively by governments and nongovernmental organisations alike.

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