Libros sobre el tema "Banking Customers"

O'Hanlon, John. Electronic banking for retail customers. London: Banking Technology Ltd, 1993.

Banks & their customers. Dobbs Ferry, N.Y: Oceana Publications, 1995.

Jasper, Margaret C. Banks and their customers. 2^a ed. Dobbs Ferry, NY: Oceana, 2000.

F, Garrett Joan, ed. Banks and their customers. 2^a ed. Dobbs Ferry, N.Y: Oceana Publications, 2000.

Jasper, Margaret C. Banks and their customers. 3^a ed. Dobbs Ferry, NY: Oceana Publications, 2004.

author, Rouiller Nicolas, ed. Swiss banking: An introduction for bank customers and their advisors. Zurich: Schulthess, 2013.

Singhal, Sushila. Banks and customers: A behavioural analysis. New Delhi: Shri Ram Centre for Industrial Relations & Human Resources, 1987.

The future of retail banking: Delivering value to global customers. New York: Palgrave Macmillan, 2003.

DiVanna, Joseph A. The future of retail banking: Delivering value to global customers. Basingstoke: Palgrave Macmillan, 2004.

Aarma, August. Segmented analysis of bank customers and banking information: The Estonian case. [Estonia]: TTU Press, 2001.

1935-, Harper Malcolm, Arora Sukwinder Singh y Energy and Resources Institute, eds. Small customers, big market: Commercial banks in microfinance. Warwickshire, UK: ITDG Pub., 2005.

Radice, Francis. English for banking: A writing skills course for banks and their customers. Basingstoke: Macmillan, 1992.

Carow, Kenneth A. How has financial modernization affected corporate customers? Cambridge, MA: National Bureau of Economic Research, 2005.

McLoughlin, Damien P. J. The development of brand loyalty among financial services customers. Dublin: University College Dublin, 1993.

Jirtata, Geletesa Negeri. Customers' adoption of ATM channel in Ethiopian commercial banks. [Saarbrücken, Germany]: LAP LAMBERT Academic Publishing, 2012.

Laing, Brown H., Reynolds James I, Zacks David, Bozzer Ron L y Continuing Legal Education Society of British Columbia., eds. Banks and their customers: Materials prepared for a continuing legal education seminar held in Vancouver, B.C. on April 13, 1989. Vancouver, B.C: Continuing Legal Education Society of British Columbia, 1989.

Aziz, Hadia H. Abdel. Factors affecting customers' decisions to buy new retail banking services: Their implications on the new service development process. Frankfurt am Main: Lang, 2008.

Aziz, Hadia H. Abdel. Factors affecting customers' decisions to buy new retail banking services: Their implications on the new service development process. Frankfurt am Main: Lang, 2008.

California, Legislature Senate Committee on Finance Investment and International Trade. Public hearing on update on banks selling customers' personal information to telemarketing firms. Sacramento, CA: Senate Publications, 1999.

Bob, Andelman, ed. Fans! not customers: How Commerce Bank created a super-growth business in a no-growth industry. New York: Portfolio, 2007.

California, Legislature Senate Committee on Finance Investment and International Trade. Public hearing on update on banks selling customers' personal information to telemarketing firms: Transcript of hearing, July 14, 1999. Sacramento, CA: The Committee, 1999.

Jin rong xiao fei zhe bao hu bi jiao yan jiu: Yi yin hang fa wei zhong xin de yan jiu = Jinrongxiaofeizhebaohubijiaoyanjiu. Beijing Shi: Zhongguo zheng fa da xue chu ban she, 2013.

Jin rong xiao fei zhe bao hu yan jiu. Beijing Shi: Fa lü chu ban she, 2013.

Jin rong xiao fei zhe fa lü bao hu ji zhi de bi jiao yan jiu. Beijing Shi: Fa lü chu ban she, 2013.

Auge-Dickhut, Stefanie, Bernhard Koye y Axel Liebetrau. Customer Value Generation in Banking. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-19938-2.

Weerasooria, W. S. Banker-customer: Resolving banking disputes. Melbourne, Australia: Longman Professional, 1994.

Howcroft, J. B. Customer satisfaction in retail banking. Loughborough: Loughborough University Banking Centre, 1989.

Library of Congress. Congressional Research Service, ed. Authority of the federal bank supervisory agencies under the Bank Protection Act, 12 U.S.C. 1881-1884, to promulgate rules requiring banks to install security measures to protect customers using automatic teller machines (ATM's). Washington, D.C: Congressional Research Service, Library of Congress, 1987.

Banker and customer. 4^a ed. London: Pitman, 1986.

How to get what you want from your bank: Personal affairs, spend, save & invest wisely in the 90s. Toronto: Macfarlane Walter & Ross, 1994.

United States. Congress. House. Committee on Banking and Financial Services. Preparing for the year 2000: Financial institutions, customers, telecommunications, and power industries : hearing before the Committee on Banking and Financial Services, U.S. House of Representatives, One Hundred Fifth Congress, second session, September 17, 1998. Washington: U.S. G.P.O., 1998.

1948-, Stone Merlin, ed. Retail banking customer management: Best practice relationship marketing in consumer banking. Bedford: Policy Publications, 1997.

Chai, Poh Chu. Law of banker and customer. 5^a ed. Singapore: LexisNexis, 2004.

1960-, Uppal R. K., ed. Customer relationship management in Indian banking industry. New Delhi: New Century Publications, 2008.

Ltd, D. E. R., ed. Customer protection in the Nigerian banking system. Apapa, Lagos: Development Economic Resource Ltd., 1995.

Association, American Bankers, ed. Customer retention strategies. Washington, D.C: American Bankers Association, 1993.

Straub, Eduard. Electronic banking : die elektronische Schnittstelle zwischen Banken und Kunden. Bern: P. Haupt, 1990.

Grubbs, M. Ray. Customer service renaissance: Lessons from the banking wars. Chicago, Ill: Bankers Pub. Co., 1991.

Connolly, Eamonn. A study of quality in banking focusing on customer satisfaction in retail banking. [s.l: The Author], 1995.

Banker-customer relationship in India. New Delhi: Mohit Publications, 2000.

Storbacka, Kaj. Nature of customer relationship profitability: Analysis of relationships and customer bases in retail banking. Helsinki: Swedish School of Economics and Business Adminstration, 1995.

Inc, Regulatory Compliance Associates. Customer identification programs: Compliance, operations, audit. Austin, Tex: Sheshunoff, 2004.

Dileep, A. S. Customer service in co-operative banks. New Delhi: Sonali Publications, 2010.

West, Veronica. Banking today. Washington, D.C: American Bankers Association, 1993.

Taylor, Russell. Private banking renaissance. (Dublin): Lafferty Publications, 1990.

Banking law: Representing financial institutions and their customers. [Richmond, Va.?]: The Foundation, 1989.

Rocha, Marie. Electronic Banking for Retail Customers (Financial Technology Library). IBC Publishing, 1993.

Moneylenders and Their Customers. Policy Studies Institute, 1994.

Sargent, Patsy Hall y Mary Faye Ward. Security First Bank: A Banking Customer Simulation. 5^a ed. South-Western Educational Pub, 2006.

Quillens, Meaghan. Start Your Banking Career : Practices Used by Successful Bankers to Achieve Customer Satisfaction: Handle Complaining Customers. Independently Published, 2021.