Artículos de revistas sobre el tema "Airport service quality"
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Bulut, Cagri y Sefer Aydogan. "AIRPORT SERVICE QUALITY: A RECONCEPTUALIZATION AND A PRACTICAL APPLICATION ON THE NON-AERONAUTICAL SERVICES". Aviation 24, n.º 4 (21 de diciembre de 2020): 182–96. http://dx.doi.org/10.3846/aviation.2020.13290.
Texto completoJames Ugo, Ejem Ejem A, Nwokedi Theophilus Chinonyerem, Okoroji L I, Mabachu y Justice Chigozie. "Major component determinants of international airport service quality in nigeria". Journal of Management and Science 12, n.º 4 (31 de diciembre de 2022): 104–15. http://dx.doi.org/10.26524/jms.12.71.
Texto completoDimitriou, Dimitrios, Maria Sartzetaki y Iliana Kalenteridou. "Dual-Level Evaluation Framework for Airport User Satisfaction". International Journal of Operations Research and Information Systems 12, n.º 1 (enero de 2021): 17–30. http://dx.doi.org/10.4018/ijoris.2021010102.
Texto completoAlbeshr, Hasan y Syed Zamberi Ahmad. "Service innovation by Dubai International Airport: the battle to remain competitive". Emerald Emerging Markets Case Studies 5, n.º 1 (3 de marzo de 2015): 1–18. http://dx.doi.org/10.1108/eemcs-06-2013-0111.
Texto completoFantoni, Anna, Douglas M. Mansel y Peter B. Mandle. "Premium Public Parking Services: A Way to Improve Parking Operations at Airports". Transportation Research Record: Journal of the Transportation Research Board 1703, n.º 1 (enero de 2000): 105–11. http://dx.doi.org/10.3141/1703-14.
Texto completoSmirnov, Anton, Evgeniy Smolokurov, Vladimir Tarikov y Sergei Krovsh. "Correlation between the quality of service and economic performance of airports illustrated by Pulkovo airport and Denver international airport". E3S Web of Conferences 363 (2022): 01013. http://dx.doi.org/10.1051/e3sconf/202236301013.
Texto completoSeda Otieno, Protus y Krishna Govender. "Managing airport service quality – the impact of self-service technologies". Investment Management and Financial Innovations 13, n.º 3 (10 de octubre de 2016): 387–93. http://dx.doi.org/10.21511/imfi.13(3-2).2016.11.
Texto completoGani, Mikael Gabra, Dewanti Dewanti, Muhammad Zudhy Irawan y Faza Fawzan Bastarianto. "Determining Priority Service of Yogyakarta Adisutjipto Airport Using Servqual Method and Kano Model". Journal of the Civil Engineering Forum 5, n.º 3 (18 de septiembre de 2019): 211. http://dx.doi.org/10.22146/jcef.45364.
Texto completoWibowo, Untung Lestari Nur Wibowo, Quirina Ariantji Patrisia Mintje, Sabam Dany Sulung y Ikhwanul Qiram. "Analysis of Passenger Satisfaction on Green Airport Blimbingsari International Service". Ilomata International Journal of Management 3, n.º 4 (28 de noviembre de 2022): 548–57. http://dx.doi.org/10.52728/ijjm.v3i4.609.
Texto completoLi, Jing. "Research on Quality Management of Airport Service Product". BCP Business & Management 24 (10 de agosto de 2022): 248–53. http://dx.doi.org/10.54691/bcpbm.v24i.1494.
Texto completoBae, Wonmi y Junwook Chi. "Content Analysis of Passengers’ Perceptions of Airport Service Quality: The Case of Honolulu International Airport". Journal of Risk and Financial Management 15, n.º 1 (30 de diciembre de 2021): 5. http://dx.doi.org/10.3390/jrfm15010005.
Texto completoMunoz, Claudia, Henry Laniado y Jorge Córdoba. "Modeling Air Travelers' Experience Based on Service Quality Stages Related to Airline and Airports". Modern Applied Science 13, n.º 11 (12 de octubre de 2019): 37. http://dx.doi.org/10.5539/mas.v13n11p37.
Texto completoPholsook, Thitinan, Warit Wipulanusat, Poomporn Thamsatitdej, Sarawut Ramjan, Jirapon Sunkpho y Vatanavongs Ratanavaraha. "A Three-Stage Hybrid SEM-BN-ANN Approach for Analyzing Airport Service Quality". Sustainability 15, n.º 11 (31 de mayo de 2023): 8885. http://dx.doi.org/10.3390/su15118885.
Texto completoJiang, Yu, Linyan Zeng y Yuxiao Luo. "Multiobjective Gate Assignment Based on Passenger Walking Distance and Fairness". Mathematical Problems in Engineering 2013 (2013): 1–7. http://dx.doi.org/10.1155/2013/361031.
Texto completoSihombing, Tunggul, Elita Dewi y Deddy Hutapea. "IMPLEMENTATION OF PUBLIC SERVICE POLICY TO IMPROVE THE SERVICE QUALITY OF SISINGAMANGARAJA XII INTERNATIONAL AIRPORT". Social Perspective Journal 1, n.º 2 (17 de enero de 2022): 145–63. http://dx.doi.org/10.53947/tspj.v1i2.71.
Texto completoNoviyanti, Noviyanti. "Kajian Evaluasi Kinerja Pelayanan Transportasi Antar Moda Di Pulau Batam". Warta Penelitian Perhubungan 22, n.º 2 (28 de febrero de 2010): 189–213. http://dx.doi.org/10.25104/warlit.v22i2.1044.
Texto completoKurniawan, Ridha. "PASSENGER’S PERSPECTIVE TOWARD AIRPORT SERVICE QUALITY (ASQ) (CASE STUDY AT SOEKARNO-HATTA INTERNATIONAL AIRPORT)". Journal of the Civil Engineering Forum 3, n.º 1 (29 de agosto de 2017): 291. http://dx.doi.org/10.22146/jcef.26547.
Texto completoBakır, Mahmut, Şahap Akan, Emircan Özdemir, Phi-Hung Nguyen, Jung-Fa Tsai y Hong-Anh Pham. "How to Achieve Passenger Satisfaction in the Airport? Findings from Regression Analysis and Necessary Condition Analysis Approaches through Online Airport Reviews". Sustainability 14, n.º 4 (14 de febrero de 2022): 2151. http://dx.doi.org/10.3390/su14042151.
Texto completoNik Hussin, Nik Syuhailah, Nurul Hasliza Mohd Razmin y Zuraimi Abdul Aziz. "Analysis of Service Rendered by the Malaysian Airport". Journal of Entrepreneurship and Business 5, n.º 1 (19 de enero de 2021): 1–11. http://dx.doi.org/10.17687/jeb.v5i1.64.
Texto completoTamara, Dewi, Asnan Furinto, Faik Fahmi, Heny Poerwanti y Ratih Safitri. "AIRPORT CONGESTION AND CUSTOMER SATISFACTION AT SMALL AIRPORTS IN INDONESIA". EPH - International Journal of Business & Management Science 3, n.º 4 (27 de diciembre de 2017): 25–47. http://dx.doi.org/10.53555/eijbms.v3i4.58.
Texto completoNugroho, Adi. "Airport Service Quality and Word of Mouth". Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 9, n.º 2 (23 de marzo de 2023): 121. http://dx.doi.org/10.54324/j.mtl.v9i2.592.
Texto completoSzymczak, Robert. "Review of research methods for evaluating passenger level of service at airports". WUT Journal of Transportation Engineering 129 (1 de junio de 2020): 81–99. http://dx.doi.org/10.5604/01.3001.0014.4247.
Texto completoKumar, Dr Manoj y Krishan Kant Meena. "A Study on Air Traveller’s Satisfaction of Service Quality for Jaipur International Airport (JIA)". Indian Journal of Management and Language 2, n.º 2 (30 de octubre de 2022): 25–32. http://dx.doi.org/10.54105/ijml.b2050.102222.
Texto completoAdeniran, James A. y Binuyo A. Adekunle. "Is Service Quality a Correlate of Customer Satisfaction? Evidence from Nigerian Airports". International Journal of Marketing Studies 8, n.º 6 (28 de noviembre de 2016): 128. http://dx.doi.org/10.5539/ijms.v8n6p128.
Texto completoAndri, Andri, Roswan Kasim y Endang Wahyuni. "JASA PELAYANAN BANDARA HALIM PERDANA KUSUMA DAN BANDARA HUSEIN SASTRANEGARA". JURNAL MANAJEMEN TRANSPORTASI DAN LOGISTIK 3, n.º 1 (25 de julio de 2017): 111. http://dx.doi.org/10.25292/j.mtl.v3i1.143.
Texto completoAndri, Andri, Roswan Kasim y Endang Wahyuni. "PELAYANAN BANDAR UDARA HALIM PERDANA KUSUMA DAN BANDAR UDARA HUSEIN SASTRANEGARA". Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 3, n.º 1 (7 de marzo de 2016): 111. http://dx.doi.org/10.54324/j.mtl.v3i1.143.
Texto completoReynold, Binsar, Alit Sodikin, Sandriana Marina, Salahudin Rafi, Erni Pratiwi Perwitasari y Yosi Pahala. "Kolaborasi Interfungsional dan Kualitas Pelayanan Pusat Kontrol Operasi di Bandara I Gusti Ngurah Rai". Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 10, n.º 2 (6 de agosto de 2023): 125. http://dx.doi.org/10.54324/j.mtl.v10i2.1105.
Texto completoJeeradist, Thongchai. "SERVQUAL and Kano’s model integrated to develop a conceptual model of airport terminal service implementation". E3S Web of Conferences 258 (2021): 02010. http://dx.doi.org/10.1051/e3sconf/202125802010.
Texto completoBoonchunone, Surasidh, Mariam Nami, Saowaluck Tus-u-bul, Jaruzgorn Pongthavornvich y Opal Suwunnamek. "IMPACT OF AIRPORT SERVICE QUALITY, IMAGE, AND PERCEIVED VALUE ON LOYALTY OF PASSENGERS IN SUVARNABHUMI AIRPORT SERVICE OF THAILAND". Acta logistica 8, n.º 3 (30 de septiembre de 2021): 237–57. http://dx.doi.org/10.22306/al.v8i3.226.
Texto completoAwad, Mahmoud, Ayman Alzaatreh, Alia AlMutawa, Hind Al Ghumlasi y Mariam Almarzooqi. "Travelers’ perception of service quality at Dubai International Airport". International Journal of Quality & Reliability Management 37, n.º 9/10 (13 de noviembre de 2019): 1259–73. http://dx.doi.org/10.1108/ijqrm-06-2019-0211.
Texto completoValko, Alla, Olena Soloviova, Ganna Volkovska y Iryna Herasymenko. "Constructing a system of integrated management of aviation safety as a key element of airport service quality". Eastern-European Journal of Enterprise Technologies 4, n.º 3(112) (31 de agosto de 2021): 13–26. http://dx.doi.org/10.15587/1729-4061.2021.239168.
Texto completoMagniszewski, Marek. "Economic analysis of passenger transport at polish airports before and during the Covid-19 pandemic". VUZF Review 7, n.º 2 (28 de junio de 2022): 116–26. http://dx.doi.org/10.38188/2534-9228.22.2.12.
Texto completoArmenti, Alessandra, Andrea Bobbio y Paolo Cottone. "The PASQQ". Aviation Psychology and Applied Human Factors 8, n.º 2 (septiembre de 2018): 112–23. http://dx.doi.org/10.1027/2192-0923/a000145.
Texto completoJeeradist, Thongchai. "Using Airport Collaborative Decision Making (A-CDM) Network to Improved Aviation Industry Service Quality". International Journal of Computer Science and Information Technology 15, n.º 1 (27 de febrero de 2023): 69–81. http://dx.doi.org/10.5121/ijcsit.2023.15105.
Texto completoGhani, Nur Izzati Ab, Muhamad Nasyat Muhamad Nasir, Asyraf Afthanorhan, Mahadzirah Mohamad, Aikal Liyani Mohd Rasdi, Nur Farihin Abd Hadi Khan y Pg Mohd Auza'e Pg Arshad. "Examining Service Quality at the Destination Level: The Case of Malaysia". Journal of Tourism Management Research 10, n.º 1 (12 de diciembre de 2022): 1–14. http://dx.doi.org/10.18488/31.v10i1.3230.
Texto completoFodness, Dale y Brian Murray. "Passengers' expectations of airport service quality". Journal of Services Marketing 21, n.º 7 (16 de octubre de 2007): 492–506. http://dx.doi.org/10.1108/08876040710824852.
Texto completoPabedinskaitė, Arnoldina y Viktorija Akstinaitė. "Evaluation of the Airport Service Quality". Procedia - Social and Behavioral Sciences 110 (enero de 2014): 398–409. http://dx.doi.org/10.1016/j.sbspro.2013.12.884.
Texto completoRamadhani, Ayumi Safara y Esti Nur Wakhidah. "PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN CUSTOMER DI CHECK IN COUNTER BANDARA TEBELIAN SINTANG". Growth 20, n.º 2 (30 de noviembre de 2022): 289. http://dx.doi.org/10.36841/growth-journal.v20i2.1979.
Texto completoKhuzaifah, Hilda, Ignatia Martha Hendrati y Sugeng Purwanto. "The Effect Of Service Quality And Price Perception On Repurchase Intention Through Customer Satisfaction Citilink Juanda Airport Surabaya". Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo 16, n.º 1 (30 de marzo de 2023): 49–63. http://dx.doi.org/10.21107/pamator.v16i1.19061.
Texto completoRamadhanty, Amanda Hanna, I. Wayan Suardana y NMS Sofia Wijaya. "ANALISIS KEPUASAN PENUMPANG TERHADAP KUALITAS PELAYANAN PROTOKOL KESEHATAN DALAM PENERBANGAN RUTE DOMESTIK". Jurnal IPTA 10, n.º 1 (28 de julio de 2022): 11. http://dx.doi.org/10.24843/ipta.2022.v10.i01.p02.
Texto completoMa, Guofeng y Junyi Ma. "The Impact of Airport Facility Service Quality on Brand Experience and Passenger Satisfaction: Considering the Mediating Role of Brand Engagement". Future Transportation 2, n.º 2 (1 de junio de 2022): 501–21. http://dx.doi.org/10.3390/futuretransp2020028.
Texto completoJiang, Hongwei y Tianhui Liang. "Investigate Airport Service Quality- A Case Study of Airports in Shanghai". International Journal of Business, Economics and Management 6, n.º 2 (2019): 61–75. http://dx.doi.org/10.18488/journal.62.2019.62.61.75.
Texto completoMustaman, Sutrisno, Fahira F y Nirmalawati. "ANALYSIS OF FACTORS THAT AFFECT TO INFRASTRUCTURE IMPROVEMENT OF SYUKURAN AMINUDDIN AMIR AIRPORT IN BANGGAI DISTRICT". PADURAKSA: Jurnal Teknik Sipil Universitas Warmadewa 9, n.º 2 (24 de octubre de 2020): 161–71. http://dx.doi.org/10.22225/pd.9.2.1856.161-171.
Texto completoEshtaiwi, Mohamed Ibrahim, Ibrahim A. Badi, Ali M. Abdulshahed y Turan Erman Erkan. "Assessment of airport performance using the grey theory method". Grey Systems: Theory and Application 7, n.º 3 (6 de noviembre de 2017): 426–36. http://dx.doi.org/10.1108/gs-07-2017-0023.
Texto completoWei, Wei y Wang Cheng. "Design of Air Passenger Travel Choice Intention Prediction System Based on Deep Learning". Scientific Programming 2022 (11 de marzo de 2022): 1–8. http://dx.doi.org/10.1155/2022/7340552.
Texto completoPöch, Niklas, Inka Nozinski, Justine Broihan y Stefan Helber. "Numerical Study on Planning Inductive Charging Infrastructures for Electric Service Vehicles on Airport Aprons". Energies 15, n.º 18 (6 de septiembre de 2022): 6510. http://dx.doi.org/10.3390/en15186510.
Texto completoWadu, Amy y Achmad Wicaksono. "THE PRIORITY FOR IMPROVEMENT VEHICLE PARKING SERVICE AT EL TARI KUPANG AIRPORT USING QUALITY FUNCTION DEPLOYMENT (QFD)." Journal Innovation of Civil Engineering (JICE) 1, n.º 2 (6 de mayo de 2021): 60. http://dx.doi.org/10.33474/jice.v1i2.11010.
Texto completoPrentice, Catherine y Mariam Kadan. "The role of airport service quality in airport and destination choice". Journal of Retailing and Consumer Services 47 (marzo de 2019): 40–48. http://dx.doi.org/10.1016/j.jretconser.2018.10.006.
Texto completoBakır, Mahmut, Emircan Özdemir, Şahap Akan y Özlem Atalık. "A bibliometric analysis of airport service quality". Journal of Air Transport Management 104 (septiembre de 2022): 102273. http://dx.doi.org/10.1016/j.jairtraman.2022.102273.
Texto completoNoh, Chung-Nam y Kang-Sik Kim. "Service Quality Analysis of Airport Security Screening". Ordo Economics Journal 23, n.º 3 (30 de septiembre de 2020): 63–78. http://dx.doi.org/10.20436/oej.23.3.063.
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