Literatura académica sobre el tema "Adress strategies"
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Artículos de revistas sobre el tema "Adress strategies"
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Bouguedjani, Djenat y Malak Kara. "The Reality of Handling Customer Complaints in Mobilis". Finance and Business Economies Review 6, n.º 3 (24 de septiembre de 2022): 352–68. http://dx.doi.org/10.58205/fber.v6i3.370.
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This study aimed to find out the reality of complaint handling in Mobilis. The researcher developed the questionnaire to gather data, then received (437) questionnaires, the data were analyzed by using the statistical program SPSS, depending on the means. The study concluded with the following results : the level of complaint handling is relatively average, in addition, her interest in the proposing a solution to the problem strategy in the first following by explaining the causes of failure strategy then the speed of response strategy ,financial compensation strategy comes at the bottom, as the intitution’s interest in it is relatively weak, The study recommended to encourage customers to submit their complaints to the foundation when a service failure occurs, and develop plans and strategies to adress customer complaintsin order to reach their satisfaction and loyalty.
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Kyutt, A. A. "INAUGURAL SPEECH AS A GENRE OF PUBLIC ADDRESS BY BRAZILIAN PRESIDENTS". Bulletin of Udmurt University. Series History and Philology 32, n.º 5 (14 de octubre de 2022): 1130–36. http://dx.doi.org/10.35634/2412-9534-2022-32-5-1130-1136.
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The article is devoted to the thorough study of the inaugural address as a genre of public speeches on the material of the Brazilian political discourse. The political discourse of Brazil, unlike the discourse in English, German or other languages, has so far not attracted due attention of researchers, and the present paper is intended to fill the lacuna. The work presents the results of analysis of speeches of this genre of four Brazilian presidents: J. Sarney, L. da Silva, D. Rousseff and J. Bolsonaro. The article describes typical features and elements inherent in the genre of inaugural adress as a whole, the fundamental characteristic of which is its ritual character. A comparison of the speeches of the politicians chosen by the author for the study, despite the similarity of their content and the identity of the thematic blocks, gives an idea of the linguistic features and speech strategies of each particular president.
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Strocov, V. N., X. Wang, M. Shi, M. Kobayashi, J. Krempasky, C. Hess, T. Schmitt y L. Patthey. "Soft-X-ray ARPES facility at the ADRESS beamline of the SLS: concepts, technical realisation and scientific applications". Journal of Synchrotron Radiation 21, n.º 1 (7 de noviembre de 2013): 32–44. http://dx.doi.org/10.1107/s1600577513019085.
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Soft-X-ray angle-resolved photoelectron spectroscopy (ARPES) with photon energies around 1 keV combines the momentum space resolution with increasing probing depth. The concepts and technical realisation of the new soft-X-ray ARPES endstation at the ADRESS beamline of SLS are described. The experimental geometry of the endstation is characterized by grazing X-ray incidence on the sample to increase the photoyield and vertical orientation of the measurement plane. The vacuum chambers adopt a radial layout allowing most efficient sample transfer. High accuracy of the angular resolution is ensured by alignment strategies focused on precise matching of the X-ray beam and optical axis of the analyzer. The high photon flux of up to 1013 photons s−1(0.01% bandwidth)−1delivered by the beamline combined with the optimized experimental geometry break through the dramatic loss of the valence band photoexcitation cross section at soft-X-ray energies. ARPES images with energy resolution up to a few tens of meV are typically acquired on the time scale of minutes. A few application examples illustrate the power of our advanced soft-X-ray ARPES instrumentation to explore the electronic structure of bulk crystals with resolution in three-dimensional momentum, access buried heterostructures and study elemental composition of the valence states using resonant excitation.
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Nguyen, Thi Thanh Hai. "Business and Human Rights in Viet Nam". Asia-Pacific Journal on Human Rights and the Law 17, n.º 1 (15 de junio de 2016): 42–53. http://dx.doi.org/10.1163/15718158-01701004.
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This article explores how business activities have impacted on human rights in the energy industry by looking at the implications of the involuntary resettlements in hydro power dam projects in the affected communities in Viet Nam. It argues that despite the government’s consideration of hydropower as a main avenue to meet the need for energy demands with huge potential benefit for the national economy, the development of hydroelectric projects in Viet Nam has had certain human rights concerns. The risk for human rights violation may occur at any stage before, during and after the implementing of dam development projects. However, the most affected group is the displaced people as the result of the involuntary resettlement process. While the government has issued some policies, strategies and programmes to affected communities, these responses, however, were insufficient to adress concerns and lacked a human rights based approach. This article finds that the people and community being displaced due to the construction of the dam have been facing a number of human rights concerns, including the violation of particular rights such as the right to livelihood/food security, right to land, and the right to culture.
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Ouala, Said, Ronan Fablet, Cédric Herzet, Bertrand Chapron, Ananda Pascual, Fabrice Collard y Lucile Gaultier. "Neural Network Based Kalman Filters for the Spatio-Temporal Interpolation of Satellite-Derived Sea Surface Temperature". Remote Sensing 10, n.º 12 (22 de noviembre de 2018): 1864. http://dx.doi.org/10.3390/rs10121864.
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The forecasting and reconstruction of oceanic dynamics is a crucial challenge. While model driven strategies are still the state-of-the-art approaches in the reconstruction of spatio-temporal dynamics. The ever increasing availability of data collections in oceanography raised the relevance of data-driven approaches as computationally efficient representations of spatio-temporal fields reconstruction. This tools proved to outperform classical state-of-the-art interpolation techniques such as optimal interpolation and DINEOF in the retrievement of fine scale structures while still been computationally efficient comparing to model based data assimilation schemes. However, coupling this data-driven priors to classical filtering schemes limits their potential representativity. From this point of view, the recent advances in machine learning and especially neural networks and deep learning can provide a new infrastructure for dynamical modeling and interpolation within a data-driven framework. In this work we adress this challenge and develop a novel Neural-Network-based (NN-based) Kalman filter for spatio-temporal interpolation of sea surface dynamics. Based on a data-driven probabilistic representation of spatio-temporal fields, our approach can be regarded as an alternative to classical filtering schemes such as the ensemble Kalman filters (EnKF) in data assimilation. Overall, the key features of the proposed approach are two-fold: (i) we propose a novel architecture for the stochastic representation of two dimensional (2D) geophysical dynamics based on a neural networks, (ii) we derive the associated parametric Kalman-like filtering scheme for a computationally-efficient spatio-temporal interpolation of Sea Surface Temperature (SST) fields. We illustrate the relevance of our contribution for an OSSE (Observing System Simulation Experiment) in a case-study region off South Africa. Our numerical experiments report significant improvements in terms of reconstruction performance compared with operational and state-of-the-art schemes (e.g., optimal interpolation, Empirical Orthogonal Function (EOF) based interpolation and analog data assimilation).
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Arteaga Cervantes, Ana Laura, José Felipe Ojeda Hidalgo y Dolores Guadalupe Álvarez Orozco. "Trayectoria y estrategias de emprendimiento en mujeres". aDResearch ESIC International Journal of Communication Research 22, n.º 22 (1 de marzo de 2020): 176–95. http://dx.doi.org/10.7263/adresic-022-10.
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Abuin, Natalia. "Advertising strategies of Spanish advertisers in Social Media The Facebook case". aDResearch ESIC 009 (1 de enero de 2014): 64–75. http://dx.doi.org/10.7263/adresic.009.004.
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Küçük, Serhat y Elif Kaya. "Yabancı Dil Olarak Türkçe Öğretimi ile İlgili Hazırlanan Tezlerde Geçen Anahtar Kelimelere Yönelik İçerik Analizi / Content Analysis of the Keywords in the Dissertations on Teaching Turkish as a Foreign Language". Journal of History Culture and Art Research 7, n.º 5 (31 de diciembre de 2018): 442. http://dx.doi.org/10.7596/taksad.v7i5.1880.
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<p><strong>Abstract </strong></p><p>The aim of this study is to determine the frequency of usage of the keywords in Master’s and PhD dissertations prepared between 2010-2017 in the field of teaching Turkish as a foreign language. The sample of the study are 223 dissertations including 178 master’s and 45 PhD in total, which are open access in YÖK national dissertation database center and were written between the years 2010-2017. In this study, document analysis method, which is one of the qualitative research methods, was used. As a result of the research, it was concluded that in a total of 39 dissertations, including 36 master’s and 3 PhD, there were no keywords. In the dissertations left, the 102 different keywords were determined. Depending on these different keywords the 13 different subjects in general were determined. These subjects adress the vocabulary, grammar, culture, idioms and proverbs, basic language skills, Common European Framework References for Languages, motivation-anxiety-adaptation, language learning strategies, textbooks, material-play-activity, assessment-evaluation, teacher competences, student autonomy, methods and techniques, Turkish in Turkey and in the world. All keywords mentioned in dissertations were re-coded according to their subjects. The keywords in the dissertations related to basic language skills were coded and provided additionally. The findings shown in the tables and graphs in the study. However, the references of 223 master’s and PhD dissertations were not given in the end of the study in order not to busy too much place in the bibliography of the study.</p><p><strong>Öz</strong></p><p>Bu araştırmanın amacı, yabancı dil olarak Türkçe öğretimi alanıyla ilgili 2010-2017 yılları arasında hazırlanmış yüksek lisans ve doktora tezlerindeki anahtar kelimeleri kullanım sıklıklarına göre belirlemektir. Araştırmanın örneklemini, YÖK Tez Merkezinde erişime açık ve 2010-2017 yılları arasında yapılmış olan 178 yüksek lisans ile 45 doktora olmak üzere toplam 223 âdet tez oluşturmaktadır. Çalışmada nitel araştırma yöntemlerinden doküman incelemesi yöntemi kullanılmıştır. Araştırmanın sonucunda; 36 yüksek lisans ve 3 doktora tezi olmak üzere toplam 39 tezde anahtar kelimenin kullanılmadığı görülmüştür. Tezlerde 102 farklı anahtar kelime tespit edilmiştir. Anahtar kelimelerden hareket ederek 'Söz varlığı, dil bilgisi, kültür, deyim ve atasözleri, temel dil becerileri, Avrupa Ortak Çerçeve Programı, motivasyon-kaygı-uyum, dil öğrenme stratejileri, ders kitapları, materyal-oyun-etkinlik, ölçme-değerlendirme, öğretmen yeterlikleri, öğrenci özerkliği, yöntem-teknik, Dünya’da ve Türkiye'de Türkçe’ olmak üzere 13 farklı genel konu alanı belirlenmiştir. Tezlerde geçen tüm anahtar kelimeler, konu alanına göre tekrar kodlanarak bütün bir şekilde gösterilmeye çalışılmıştır. Temel dil becerileriyle ilgili yapılan tez çalışmalarında kullanılan anahtar kelimeler ise ayrıca gösterilmiştir. Elde edilen bulgular tablo ve grafiklerle de gösterilmiştir. Ayrıca 223 âdet yüksek lisans ve doktora tezinin açık künyesi, çalışmanın kaynakçasında fazla yer tutmaması için verilmemiştir.</p>
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Abuín Vences, Natalia. "Las estrategias publicitarias de los anunciantes españoles en los Social Media El caso de Facebook". aDResearch ESIC International Journal of Communication Research 09, n.º 09 (1 de enero de 2014): 64–75. http://dx.doi.org/10.7263/adresic-009-04.
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ATANASIU, Mirela. "AMENINȚĂRILE DE SECURITATE REFLECTATE ÎN DOCUMENTELE STRATEGICE ALE STATELOR MEMBRE DE LA FRONTIERA ESTICĂ A NATO". Impact strategic 82, n.º 1 (7 de julio de 2022): 18–31. http://dx.doi.org/10.53477/1842-810x-22-2.
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Scopul lucrării este identificarea și compararea principalelor amenințări la adresa securității statelor membre ale NATO de la granița de est, așa cum se regăsesc în documentele strategice de securitate/apărare ale respectivelor țări membre și în documentul „NATO 2030: Unit pentru o nouă eră”, realizat la nivel organizațional. Analiza se limitează la amenințările identificate ca atare, nu și la riscuri sau vulnerabilități. Astfel, se constată că unele dintre fostele țări comuniste est-europene, multe dintre ele făcând parte din granița de est a NATO, au în comun amenințarea reminiscentă legată de vecinătatea Rusiei. Dar țările membre NATO din est au și percepții specifice ale amenințărilor la adresa securității lor. Pentru unele dintre aceste state membre, o reanalizare a amenințărilor este necesară pentru includerea rezultatelor în strategiile lor de securitate națională. Aceeași actualizare este necesară a fi reflectată și în Conceptul Strategic al NATO, având în vedere noile provocări și acutizarea celor vechi.
Tesis sobre el tema "Adress strategies"
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Ferrandery, Marion. "Construire un public particulier de la télévision. Stratégies d’adresse et représentations de la jeunesse par les professionnels de la télévision française (1949-2019)". Electronic Thesis or Diss., Paris 3, 2023. http://www.theses.fr/2023PA030017.
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Cette thèse a pour ambition d’apporter une contribution à l’histoire et à la définition des programmes jeunesse en France, en l’inscrivant dans une perspective sémio-pragmatique. De façon complémentaire, elle tente de mettre en avant l’évolution des représentations sociales et médiatiques de la jeunesse à travers les outils mobilisés par les professionnels de l’audiovisuel pour « construire » le public. Ainsi elle vise, à partir de cette catégorie, à apporter un éclairage sur les mécanismes et les étapes de construction de la figure du public au sein des professions médiatiques. En décrivant les procédés mis en oeuvre dans la catégorisation et la définition de la jeunesse par les professionnels de la télévision, nous souhaitons montrer comment au sein de l’espace de communication télévisuel (Odin, 2011), l’adresse à un public particulier nécessite des références extérieures au média (par l’intermédiaire des enquêtes sur le public et des représentations sociales propres aux professionnels) afin de proposer une programmation et des émissions supposément adaptées et elles-mêmes à l’origine de représentations médiatiques particulières. Ce travail cherche ainsi à décrire les moyens par lesquels les professionnels de la télévision façonnent dans le même temps un public particulier, « le public jeune », et une offre de programmes, « les programmes jeunesse ». Afin de mettre en évidence l’articulation entre adresse et représentations, et les conceptions du public jeune qui en résultent, cette thèse présente successivement trois dispositifs participant à la construction du public : les modalités d’enquêtes sur le public et leurs usages ; la programmation et l’évolution de l’offre de programmes jeunesse ; les récits fictionnels mettant en scène cette période de la vieThis thesis aims to make a contribution to the history and definition of youth programming in France, by placing it in a semio-pragmatic perspective. In a complementary way, it tries to put forward the evolution of social and media representations of youth through the tools mobilized by audiovisual professionals to "construct" the public. Thus it aims, from this category, to shed light on the mechanisms and stages of the construction of the figure of the public within the media professions. By describing the processes implemented in the categorization and defi-nition of youth by television professionals, we wish to show how, within the television communication space (Odin, 2011), addressing a particular audience requires references from outside the medium (through audience surveys and social representations specific to professionals) in order to propose programming and programs that are supposedly adapted and themselves at the origin of particular media representations. This work thus seeks to describe the means by which television professionals shape at the same time a particular public, "the young public", and a program offer, "youth programs". In order to highlight the articulation between address and representations, and the resulting conceptions of the youth audience, this thesis successively presents three devices participating in the construction of the audience: the modalities of surveys on the audience and their uses; the programming and the evolution of the youth program offer; the fictional narratives staging this period of life
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Kšica, Martin. "Struktury budoucích směrovacích tabulek pro IPv6". Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2010. http://www.nusl.cz/ntk/nusl-237276.
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This thesis is focused on structure of future IPv6 routing tables. It contains basic information about IPv6 addresses , description of hierarchy address allocation, multihoming , strategy of IPv4/IPv6 address allocation, statistics of structure properties at routing tables and forecast of future space for address IPv6 protocol. Other part of this thesis is implementation of IPv6 address generator which generates addresses according given configuration. This thesis simultaneously includes investigation of strategy IPv6 address allocation at region of RIPE NCC organization.
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Li, Wen-Hua y 李雯華. "A study of the relationship between the ADRs and some relative variables and it''s arbitrage strategies". Thesis, 2001. http://ndltd.ncl.edu.tw/handle/57455657986732449766.
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碩士淡江大學
財務金融學系
89
This paper extends previous research by considering three pricing factors for American Depository Receipts(ADRs):the price of underlying shares in Taiwan, the relevant exchange rate(NT$/US$), and the US market index(Nasdaq). Using both a vector autoregressive(VAR) model with a cointegration constraint and a seemingly-unrelated regression(SUR) approach, we examine the relative importance of, and the speed of adjustment of ADR prices to, these underlying factors. Our results show that the price of ADRs are very sensitive to the price of underlying shares and the US market index, and the price response of ADRs are positive. The nature of ADRs reactions to innovations in the exchange rate appears to differ fundamentally from other pricing factors, the price response of ADRs are negative and smaller. The conjecture of a trading rule based on the regressions reveals that risk-adjusted excess returns earned by the trading rule are not large enouge to cover the transactions costs most trader would incur. But we can arbitrage between ADRs and their underlying shares.
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Daňková, Julie. "Jazykové prostředky francouzského politického diskurzu". Master's thesis, 2013. http://www.nusl.cz/ntk/nusl-320801.
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The aim of this thesis is to contribute to the knowledge of linguistic tools typical for French political discourse. The thesis is based on an analysis of selected political speeches of former French President Nicolas Sarkozy. It tries to capture how a change in a specific political situation of a particular author can affect communicative strategies, discursive practices, and then select the linguistic tools due to the addressee in a particular communicative situation and the communicative intention. The first part of the thesis is focused on the rhetoric and stylistics, which contribute to the typological definition of texts falling within the French political discourse. The second part is based on an analysis of three essential political speeches Nicolas Sarkozy.
Libros sobre el tema "Adress strategies"
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Emmanuel, Español, ed. Méditerranée: Adresse au président de la République, Nicolas Sarkozy. Arles: Actes Sud, 2008.
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Patrie, Béatrice. Méditerranée: Adresse au président de la République, Nicolas Sarkozy. Arles: Actes Sud, 2008.
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Müller, Gernot Michael, Sabine Retsch y Johanna Schenk. Adressat und Adressant in Antiken Briefen: Rollenkonfigurationen und Kommunikative Strategien in Griechischer und Römischer Epistolographie. de Gruyter GmbH, Walter, 2019.
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Müller, Gernot Michael, Sabine Retsch y Johanna Schenk. Adressat und Adressant in Antiken Briefen: Rollenkonfigurationen und Kommunikative Strategien in Griechischer und Römischer Epistolographie. de Gruyter GmbH, Walter, 2019.
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Müller, Gernot Michael, Sabine Retsch y Johanna Schenk. Adressat und Adressant in Antiken Briefen: Rollenkonfigurationen und Kommunikative Strategien in Griechischer und Römischer Epistolographie. de Gruyter GmbH, Walter, 2019.
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Yildiz, Yasemin. "Immer noch keine Adresse in Deutschland? Adressierung als politische Strategie1". En Kritik des Okzidentalismus, editado por Gabriele Dietze, Claudia Brunner y Edith Wenzel, 83–100. Bielefeld: transcript Verlag, 2009. http://dx.doi.org/10.14361/9783839411247-004.
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Handler, Peter. "Web-Adressen effizient gestalten – Strategien aus der Wortbildungsforschung". En Evolution der Informationsgesellschaft, 127–42. Wiesbaden: VS Verlag für Sozialwissenschaften, 2011. http://dx.doi.org/10.1007/978-3-531-92860-9_9.
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Snow, Nancy. "Etyka cnót kontratakuje. Odpowiedzi na zarzuty sytuacjonistów". En W poszukiwaniu moralnego charakteru, 35–72. Wydawnictwo Academicon, 2015. http://dx.doi.org/10.52097/acapress.9788362475667.35-72.
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Czy w świetle krytyki sytuacjonistów pod adresem etyki cnót można powiedzieć, że istnieje coś takiego jak cnota czy charakter? Uważam, że tak – w tradycyjnym filozoficznym znaczeniu tych terminów, bronionym przez Arystotelesa. Moje uzasadnienie tego twierdzenia składa się z kilku kroków. W części pierwszej przedstawiam swoje rozumienie standardowej Arystotelesowskiej koncepcji cnót i ich związku z działaniem; koncepcja ta stanowi cel sytuacjonistycznej krytyki etyki cnót. W części drugiej przedstawiam zarzuty wysuwane przez sytuacjonistów pod adresem cech globalnych, zaś w części trzeciej proponuję możliwą linię obrony. Te dwie części opierają się w znacznej mierze na mojej książce Virtue as Social Intelligence: An Empirically Grounded Theory. W częściach czwartej i piątej odpieram niedawne ataki sytuacjonistów na koncepcję poznawczej spójności osobowości i analizuję kilka strategii obrony, które można znaleźć w filozoficznej i psychologicznej literaturze dotyczącej cnót.
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Yildiz, Yasemin. "Immer noch keine Adresse in Deutschland? Adressierung als politische Strategie1". En Kritik des Okzidentalismus, 83–100. transcript Verlag, 2009. http://dx.doi.org/10.1515/9783839411247-004.
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Antoine, Dan, Neil French y Munir Pirmohamed. "Predictive Strategies for ADRs – Biomarkers and In Vitro Models". En Pharmacology for Chemists: Drug Discovery in Context, 343–78. The Royal Society of Chemistry, 2017. http://dx.doi.org/10.1039/bk9781782621423-00343.
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It has been widely reported that currently used biomarkers of drug toxicity lack sensitivity, specificity and a fundamental mechanistic basis. The lack of qualified mechanistic biomarkers has resulted in a significant challenge to investigate the true extent and diagnosis of ADRs. Two current organ systems that are frequent toxicology targets for marketed drugs or those in development include the liver and kidney. The currently clinical available biochemical tests used for both of these organ systems lack sensitivity and specificity. There is also increasing interest in genomic biomarkers in drug safety, with most of the advances being seen with HLA gene polymorphisms and the risk for immune-mediated diseases affecting different organ systems, most prominently the skin and liver. We will focus on all these areas in this chapter.
Actas de conferencias sobre el tema "Adress strategies"
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Aka, Julius, Johannes Brunnemann, Svenne Freund y Arne Speerforck. "Efficient Global Multi Parameter Calibration for Complex System Models Using Machine-Learning Surrogates". En 15th International Modelica Conference 2023, Aachen, October 9-11. Linköping University Electronic Press, 2023. http://dx.doi.org/10.3384/ecp204107.
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In this work, we adress challenges associated with multi parameter calibration of complex system models of high computational expense. We propose to replace the Modelica Model for screening of parameter space by a computational effective Machine-Learning Surrogate, followed by a polishing with a gradient-based optimizer coupled to the Modelica Model. Our results show the superiority of this approach compared to common-used optimization strategies. We can resign on determining initial optimization values while using a small number of Modelica model calls, paving the path towards efficient global optimization. The Machine Learning Surrogate, namely a Physics Enhanced Latent Space Variational Autoencoder (PELS-VAE), is able to capture the impact of most influential parameters on small training sets and delivers sufficiently good starting values to the gradient-based optimizer. In order to make this paper self-contained, we give a sound overview to the necessary theory, namely Global Sensitivity Analysis with Sobol Indices and Variational Autoencoders.
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Marcenac, Valeria, María José Ballester Bordes, Luis Bosch Roig, Carlos Campos Gonzalez y Ignacio Bosh Reig. "RUINE AND CITY. Procedure suggestion for the Imperial Forums of Rome". En 24th ISUF 2017 - City and Territory in the Globalization Age. Valencia: Universitat Politècnica València, 2017. http://dx.doi.org/10.4995/isuf2017.2017.6220.
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The actual area of the Imperial Forums is presented as a big urban void in which the scale of the city has been lost. A "no man's land", inhospitable, to which you could assign the qualifying of "non-place". A huge and fragmented "archaeological park" in which the observer is not able of relate the rests and recognise the trace of the ancient forums. This problems have been adressed within the framework of the "Workshop of Conservation and Intervention" of the MCPA Master of the UPV, in which have been suggested differente strategies, both of search of the sewn of the city, and of the recognition of the different historical stratums existing on the place. To the same extent, this topic has been an international contest object, on which the proposal we have presented comes from a “modern” attitude, that helps us going beyond the evocative power of the ruin, or from its value as a referent from the past. An attitude which seeks to inhabit the ruin, occupy and settle it with architectures that renew its value, they are commited with the past and the present, and they guarantee their future presence. In this sense, the wanted and searched condition of "presence", is not as supported by the recovery of what have existed as it is by the ability of the intervention by accepting the transformations which have happened throughout history, introducing in turn a new stratum that besides answering the current needs, strengthen its statement as architecture. And all of that, urban regeneration is searched through the recuperation of the city’s scale loss. KEY WORDS: ruin, urban void, urban regeneration, scale of the city, presence. REFERENCES: Bosch, I. “La ruina como valor añadido en el patrimonio. El non finito”. Journal: Ingeniería y Territorio, 2011; Bosch, I. “Interventi sui ponti storici Trinidad e Serranos a Valencia Work on the historic Trinidad and Serranos bridges in Valencia”. Disegnare, Idee immagini. Nº42, 2011 that besides answering the current needs, strengthen its statement as architecture.
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Sophie Tombeil, Anne y Rainer Nägele. "Towards a Concept of “Governance as a Smart- Service” in Service-Oriented Value-Creation-Systems". En 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1002574.
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The course of the digital transformation of economy, work and society as well as increasing pressure from hyper individualized demand on the one hand and on the other hand issues that ask for global action, like pandemics or climate change, paves the way for new smart service-oriented forms of value creation, thus, solutions enhanced by new technological possibilities that transcendent corporate or individual routines and restrictions of human coping with complexity. Future Service Business thrives with seamless interaction in the conscious providing and coupling of resources, i. e. products and services, physical and digital elements, manpower and competencies, massively supported by and dependent on data and analytics in business-ecosystems. In order to create this “seamlessness” a new quality of conjoint value creation on strategic as well as operative level is necessary, that helps balancing value co-creation and value co-destruction in coopetitive multi-actor-ecosystems. Research on modelling processes for sustainable and resilient “governance as a smart service” is presented that deep dives on possible ways to combine the relative strenghs of digital evaluation and human decision. The research question if governance design for resource integration in new service business ecosystems can be provided “…as a smart service” itself is approached with two focal assumptions on resource integration in service-oriented ecosystems: firstly, the creation of a common, overarching value proposition for the customer (promise making externally) has to be complemented by value propositions for each contributing actor involved on the provider side (promis making internally). This will enable the governance function to know about and adress the costs of collaboration. Secondly, the design of common operational processes for key activities that meets internal expectations is crucial (promise keeping of the ecosystem). This will enable the governance function as well as mulit facetted actor practices to meet expectations and rely on fullfillment of collaborative quality by each actor in the value creation system. For the formulation of innovative value propositions we refer to the concept of value proposition design (Osterwalder et al 2015, Chesbrough, 2007). We aim to find out, to what extent the elements of the concept in the customer sphere: jobs to be done, pains, gains, can be transferred to the internal perspective of ecosystem partners and what adjustments are necessary in formulating value propositions in internal perspective. In the solution sphere of the Value Proposition Design concept with the elements: products & services, pain relievers, gain creators, we explore to which extent these are suitable to map the perspectives of the actors involved in order to derive reference processes of resource integration regarding the commonly shaped value propositions, internally and externally alike. The view formulated by Grönross (2011, 290), that in service-oriented value creation processes of different actors run simultaneously and a number of dialogic processes lead to an integrated process of coordinated action is modified. Our starting point is the need for a structured and digital augmented multilog and the goal is the design of a number of suitable common processes and standards with a resource-integrating bridging function between the original business models of each contributing partner in the system and the collaborative business model of the ecosystem as system of systems. This includes looking at virtual instances in the (re-) design of governance processes that support collaboration in a balance between independence and dependency (Malone, 2018, Freund / Spohrer, 2013).
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Vukelić, Marija, Vlaho Mihač y Sandra Janković. "SPECIFIČNOSTI REVENUE MANAGEMENTA I PRODAJE U KAMPOVIMA". En Hotelska kuća 2022. University of Rijeka, Faculty of Tourism and Hospitality Management, 2022. http://dx.doi.org/10.20867/hk.1.11.
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Svrha – Pojam Revenue management odnosno upravljanje prihodima najčešće se definira kao prodati pravi proizvod, pravom kupcu, u pravo vrijeme, po pravoj cijeni, uz pravi kanal distribucije i pravi trošak te uz pravu komunikaciju. Revenue management predstavlja skup instrumenata i aktivnosti posvećeni ostvarenju optimalne razine neto prihoda i GOPa, odnosno proces prodaje relativno f iksnog iznosa neuskladištive imovine najprofitabilnijem mix-u kupaca kako bi se maksimizirao profit. Danas je to nezaobilazan dio poslovne teorije i prakse u hotelijerstvu koji primjenjuje čitav niz taktika i strategija koje determiniraju ponašanje kupaca i optimiziraju cijenu i raspoloživost kapaciteta. Radi se o disciplini u razvoju ali i o ažuriranom i inoviranom sustavu pravila igre, koji se sve više bazira na primjeni umjetne inteligencije. Neke stare tehnike primjenjuju se u nekim novim oblicima i usklađuju sa zahtjevima tržišta u doba razvijene informacijske tehnologije i novih kanala prodaje. Svrha ovog rada je istražiti i predstaviti u kojoj mjeri se pojedine tehnike primjenjuju u kampovima u Hrvatskoj, posebno u domeni prodaje mobilnih kućica, koje danas sve češće postaju i dio hotelskih resorta. Metode – Istraživanje je provedeno primjenom anketnog upitnika koji je poslan svim kategoriziranim kampovima u RH odnosno na 153 email adrese, te korištenjem baze podataka PHOBS rezervacijskog sustava. Dobiveni rezultati analiziranu su s aspekta veličine kampa, pripadnosti lancu, kvalitete kampa (broja zvjezdica) te lokaciji, koristeći elemente deskriptivne statistike. Zaključci – Rezultati ukazuju na primjenu instrumenata Revenue managementa u prodaji mobilnih kućica kao i na primjenu dinamičnog formiranja cijena. Kampovi su u prosjeku otvoreni 6,4 mjeseci. Prosječni postotak udjela stalnih gostiju u ukupnom zauzeću u 2021. godini kod pojedinačnih objekata iznosio je 34%, dok je isti kod grupnih objekata iznosio 35%. Rezultati također ukazuju na porast online prodaje u posljednje 3 godine kao i na veći udio direktne prodaje, pri čemu kod OTA kanala najveći udio ima Booking.com, Adriacamps (Gaveia), Camping Vision i Pincamp. Rezervacijski sustav na Internet stranicama koristi ~80% ispitanika od čega njih 100% koji upravljaju s više objekata i ~73% koji upravljaju s pojedinačnim objektima. Broj povratnih gostiju u 2021. godini u prosjeku je iznosio 34%, dok je udio walk in gostiju u grupnim objektima u većem dijelu u padu dok isti u manjim objektima zauzima veći udio i u rastu je u odnosu na prošlu godinu. Doprinos – Ovo je prvo istraživanje provedeno na uzorku od 49 ispitanika u kampova u RH koje ukazuje na primjenu pojedinih instrumenata Revenue managementa te koristi od njihove implementacije. Rezultati ovog istraživanja trebali bi potaknuti i ostale kampove na primjenu koncepta Revenue managementa i dinamičnog formiranja cijena. Osim kod kampova, primjena ovog koncepta od velikog je značaja i za male i obiteljske hotele u RH, budući da rezultira većim udjelom direktne prodaje, što rezultira povećanjem prihoda, smanjenjem troškova provizije pa time i većim poslovnim rezultatom.