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1
Scheepers, Louis Adrian. "Professionalisation of local public administration management." University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&.
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Local government is the sphere of government that is most directly involved in rendering services to communities and individuals. It is also at this sphere of government where the basic needs of people are addressed. Services like water, sanitation, waste removal and electricity have a direct influence on the quality of life that people live. In order for the occupation of local public administration to contribute meaningfully towards rendering services of a high level, both in quantity and quality, it is important to lay down a number of preconditions. In this research report it was argued that for local public administration management to become a profession in the full sense, it will be necessary: to draw well-qualified graduates from tertiary institutions<br>to develop practitioners in the occupation on a continual basis<br>to develop minimum performance standards and requisite competencies<br>to develop standards of ethical conduct acceptable to the community at large, and the occupation as a whole<br>and to continuously develop knowledge in the science of public administration as it is found in the local sphere of government.
2
Bruk, Boris V. "Formation of New Ideologies of Administration in American and Russian Administrative Reform." Diss., Virginia Tech, 2013. http://hdl.handle.net/10919/49610.
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This research project seeks to identify commonalities and differences between new administrative ideologies in the United States and post-Soviet Russia. To achieve this goal, the study explores the question of administrative ideology through the lens of the New Public Management (NPM) related reforms, which spread around much of the world in the late twentieth and early twenty-first centuries. The discussion is structured around two broad themes identified in the review of the literature on NPM and Reinventing Government: the new vision of the government (and its bureaucracy) and the relationship between government and the public. As a method of inquiry, the study uses the review and analysis of official publications and elite interviews with high-ranking officials, analysts, and scholars in the United States and Russia. The research demonstrates that although new ideologies of administration in the United States and Russia share significant characteristics, they differ in a number of important respects. � �<br>Ph. D.
3
Sullivan, Mark P. "Secure remote network administration and power management." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2004. http://library.nps.navy.mil/uhtbin/hyperion/04Jun%5FSullivan.pdf.
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Drinkwater, Katherine. "An Arts Administration Internship: KID smART." ScholarWorks@UNO, 2014. http://scholarworks.uno.edu/aa_rpts/166.
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The purpose of this internship report is to review and provide recommendations to KID smART based primarily from my work with the organization from March through July of 2009. During this time, I worked directly with the Executive Director and the Program Director. The following report provides a detailed analysis of the organization, including organizational structure, funding, programs, and marketing as they stood at the time of my internship: summer of 2009. Due to the amount of time that has passed since the time of my internship, I will also include updates as to where the organization stands as of summer 2014. Additionally, the report will take a look back at my work with the organization, what has changed in the years since, and how the organization can continue to grow.
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Zamli, Sakduddin. "Corruption risk management in land administration in Malaysia." Thesis, University of Portsmouth, 2018. https://researchportal.port.ac.uk/portal/en/theses/corruption-risk-management-in-land-administration-in-malaysia(b8f03de8-3400-491f-861b-41844fb800f4).html.
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Corruption in land management strikes when local officials demand bribes for rudimentary administrative steps or a clerk who asks for a bribe to register a small plot. At the higher level, an official who takes kickbacks for authorising development but also when high-level political decisions are unduly prejudiced, leaving the public at large to pay for this illegitimate decision. Despite extensive efforts, corruption in the land sector in Malaysia has reached epidemic proportions and has become one of the major challenges to government. Therefore, Corruption Risk Management (CRM) has been introduced as an internal control on corruption in public service to remedy the problem. CRM is a management process that helps to identify structural weaknesses that may facilitate corruption, provides a framework for all staff to take part in identifying risk factors and treatments, and embeds corruption prevention within a well-established governance framework (ACE, 2016). To date, no study has shown how effective this management tool to comprehend the corruption problem in land administration in Malaysia. Hence, this research aimed to investigate the effectiveness of CRM as an internal monitoring system in supporting anti-corruption in land administration. In order to achieve this goal, eleven District and Land Offices in Pahang State we chosen as case study area and a mixed model approached was implemented. The study consisted of two phases. In the first phase, a questionnaire survey was used to explore the nature, form, vulnerability and existing control mechanisms of corruptions in land administration. A total of 114 responses were recruited, and descriptive and statistical analyses were used to analyse the data. This then influenced the development of a semi structured interview questionnaire for the second phase of study, which explored further the survey responses and addressed the factors that contribute to the effectiveness of CRM in land administration. In this phase, 22 respondents were interviewed, among who are land administration experts, land administration policy makers, land administration trainers, top management in land management, Malaysian Anti-Corruption Commission officials, as well as CRM Practitioners. Findings from these two phases were then used as a basis to revise the current CRM. The research developed: an understanding of the issues of corruption that has impacted upon the ability of land administration agencies towards corruption, type of corruption, factors causing corruption, resistance of the department towards corruption to contribute to corruption risk management as well as the mechanism review on current approaches which deter corruption in the land management; and finally, a corruption risk in land management model which illustrates a 'to be' situation for how corruption risk management could support land management processes and strategies over corruption risk. Based on the analysis, types of corruption and identification of the risk factors have been identified. The study also identifies the factors that contribute to the effectiveness of corruption risk management in governing land management. The outcomes of the study will be used to inform the policy and practice of the organization in implementing the Corruption Risk Management framework as an institutional integrity internal control.
6
Ndiaye, Malick. "L'exemplarité comme management public : le Plan administration exemplaire." Thesis, Paris, CNAM, 2019. http://www.theses.fr/2019CNAM1277.
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Ancrée dans une attitude constructiviste, une fondation théorique du management public et des organisations publiques, cette thèse exploratoire en sciences de gestion mobilise les champs de la bureaucratie et de la post-bureaucratie afin de décrypter la politique publique française d’exemplarité en matière de développement durable et d’analyser ses effets sur l’organisation publique et le management public. La volonté d’observer les rhétoriques exemplaires et de comprendre ce qu’ils peuvent signifier pour une organisation publique amène à en questionner le contenu : « C’est quoi l’exemplarité pour une organisation publique - en réseau » : S’agit-il de bureaucratie wébérienne ? S’agit-il de nouvelle gestion publique ? S’agit-il d’une transformation organisationnelle qui tend vers une organisation publique émergente ? Nous constaterons qu’en réalité, l’exemplarité induit des organisations publiques qui ne s’inscrivent pas toujours dans un paradigme particulier. Elles existent sous la forme de systèmes « hybrides » dont les caractéristiques des différents paradigmesbureaucratiques, post-bureaucratiques se chevauchent et décrivent un mix entre des connaissances organisationnelles et une gouvernance éclatée qui n’est ni celle de la centralisation wébérienne, ni celle de la focalisation autour du « volontarisme managérial au centre de la logique du modèle d’organisation post-bureaucratique (De Rozario, Pesqueux, 2018)<br>Anchored in a constructivist attitude, a theoretical foundation of public management and public organizations, this exploratory thesis in management sciences mobilizes the fields of bureaucracy and post-bureaucracy in order to decipher French public policy of exemplarity in sustainable development and to analyze its effects on public organization and public management. The desire to observe exemplary rhetoric and to understand what it can mean for a public organization leads us to question its content: "What is exemplarity for a public organization - networked": Is it a Weber bureaucracy? Is this new public management? Is it an organizational transformation that tends towards an emerging public organization? We will see that, in reality, exemplarity leads to public organizations that do not always fit into a particular paradigm. They exist in the form of "hybrid" systems whose characteristics of the different bureaucratic, post-bureaucratic paradigms overlap and describe a mix between organizational knowledge and fragmented governance that is neither that of Weberian centralization, nor that offocusing on "managerial voluntarism", at the centre of the logic of the post-bureaucratic organizational model" (De Rozario, Pesqueux, 2018)
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Yik, Po-on Stephen. "Organizational constraint on salary administration /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18840164.
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Jansson, Patrik, and Victor Holmlund. "Första linjens chefer, administration och New Public Management : En studie av New Public Managements inverkan på första linjens chefers administrativa arbete i vården." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19940.
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Title: First line management, administration and New Public Management Level: Final assignment for Bachelor Degree in Business Administration, 15hp. Author: Patrik Jansson & Victor Holmlund Supervisor: Pär Vilhelmson, Kristina Mickelsson & Elena Ahmadi Date: 2015 - May Aim: The purpose of this study is to increase the understanding of how first line management in public organizations is effected by New Public Management related reforms and how they handle related administrative tasks. Method: The study is based on a deductive and qualitative methodology. We conducted 10 semi-structured interviews with first line managers in Swedish public healthcare organizations. A result is reached by a thematically constructed analysis were citations are presented and analyzed. Result & Conclusions: The study shows through the model that has been used that first line managers are highly affected by administrative tasks that can be linked to New Public Management. The participant managers see these related tasks as important for the organizations and natural in their profession. Contribution of the thesis: The study contributes with an increased understanding of the managing of first line managers and how it is affected by New Public Management related administration through a perspective that is lacking in previous research. The new perspective gives a nuanced view of the manager’s role as administrators and gives rise to suggestions of future research. Key words: New Public Management, Administration, First Line Managers, Healthcare.<br>Titel: Första linjens chefer, administration och New Public Management Nivå: C-uppsats, företagsekonomi, 15hp. Författare: Patrik Jansson & Victor Holmlund Handledare: Pär Vilhelmson, Kristina Mickelsson & Elena Ahmadi Datum: 2015 - maj Syfte: Syftet med studien är att skapa ökad förståelse för hur första linjens chefer i offentlig sektor påverkas av införandet av NPM relaterade reformer och hur de hanterar administrativa uppgifter. Metod: Studien bygger på en kvalitativmetod där empiriskt material har insamlats via 10 semi-strukturerade intervjuer. För att skapa ett resultat har vi använt oss av en tematisk analysmetod där transkriberade citat presenteras, analyseras och diskuteras. Resultat & slutsats: Studien visar via den modell som använts att första linjens chefer inom offentlig sektor påverkas i hög grad av administrativa arbetsuppgifter som kan återknytas till New Public Management. Studien visar att de medverkande cheferna överlag ser dessa administrativa uppgifter som viktiga för organisationen och självklara i deras yrkesroll. Uppsatsens bidrag: Studien bidrar med en ökad förståelse för första linjens chefskap i offentlig sektor samt hur cheferna påverkas av New Public Management relaterad administration ur ett perspektiv som saknas i tidigare forskning. Det nya perspektivet ger en nyanserad bild av chefernas roll som administratörer och ger upphov till förslag om framtida forskning. Nyckelord: New Public Management, Administration, Första Linjens Chefer, Sjukvård
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Klarberg, Noel. "Management Concepts : a Qualitative Study of Management Consultancy." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-417660.
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The occupation of management consultancy has expanded during the last decades. Although researchers disagree on the actual functions of the profession, the commodification of knowledge into what is known as management concepts reoccur frequently. However, scholars have failed to come to a consensus on whether consultants act as producers or merely intermediaries of these concepts. A study has been conducted, constituted by the review of secondary material made public by the two major management consulting firms; McKinsey and Bain. This study has shown several commonalities and discrepancies when compared to existing theory. Results have been discussed and analyzed, and subsequently allowed for several practically relevant conclusions to be drawn.<br>Managementkonsultation har expanderat under de senaste decennierna. Även om forskare inte enats om yrkets faktiska funktioner, beskrivs paketering av kunskap och följaktligen det som kallas ledningskoncept ofta som en central funktion för yrkesgruppen. Forskare har emellertid inte lyckats komma överens om huruvida konsulter agerar som producenter eller som förmedlare av dessa koncept. En studie har genomförts, vilken utgörs av granskning av sekundärt material som offentliggjorts av de två stora företagskonsultföretagen; McKinsey och Bain. Denna studie har visat flera likheter och skillnader när resultatet jämförts med det redovisade teoretiska ramverket. Somliga beskrivningar av konsultyrket har förkastats, medans andra har styrkts genom att påvisa analogier till empirin. Resultaten har sedermera diskuterats och analyserats och därefter tillåt flera praktiskt relevanta slutsatser att dras.
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Tran, Giang Son. "Cooperative resource management in the cloud." Phd thesis, Toulouse, INPT, 2014. http://oatao.univ-toulouse.fr/11827/1/tran.pdf.
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Recent advances in computer infrastructures encourage the separation of hardware and software management tasks. Following this direction, virtualized cloud infrastructures are becoming very popular. Among various cloud models, Infrastructure as a Service (IaaS) provides many advantages to both provider and customer. In this service model, the provider offers his virtualized resource, and is responsible for managing his infrastructure, while the customer manages his application deployed in the allocated virtual machines. These two actors typically use autonomic resource management systems to automate these tasks at runtime. Minimizing the amount of resource (and power consumption) in use is one of the main services that such cloud model must ensure. This objective can be done at runtime either by the customer at the application level (by scaling the application) or by the provider at the virtualization level (by migrating virtual machines based on the infrastructure’s utilization rate). In traditional cloud infrastructures, these resource management policies work uncoordinated: knowledge about the application is not shared with the provider. This behavior faces application performance overheads and resource wasting, which can be reduced with a cooperative resource management policy. In this research work, we discuss the problem of separate resource management in the cloud. After having this analysis, we propose a direction to use elastic virtual machines with cooperative resource management. This policy combines the knowledge of the application and the infrastructure in order to reduce application performance overhead and power consumption. We evaluate the benefit of our cooperative resource management policy with a set of experiments in a private IaaS. The evaluation shows that our policy outperforms uncoordinated resource management in traditional IaaS with lower performance overhead, better virtualized and physical resource usage.
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Wood, Judith, and n/a. "The emergence of 'information management' in Australian public administration." University of Canberra. Administrative Studies, 1995. http://erl.canberra.edu.au./public/adt-AUC20061110.165502.
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Shum, Siu-kin Herman. "Impact of school administration computerization on extension activities management." Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B3984867X.
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Kelly, Jennifer. "Medicines management : optimising medicine administration to patients with dysphagia." Thesis, University of East Anglia, 2012. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.577563.
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Taking medicines is a frequent problem for patients with dysphagia (PWD). This study aimed to: identify the nature of the problems encountered by patients and healthcare professionals; quantify the problems in an acute care setting; trial individual medicine administration guides (I-MAGs) in order to help nurses correctly administer medicines to PWD. Methods A qualitative methodology was used comprising of interviews with PWD to gain an in-depth insight into taking medicines and a focus group of healthcare professionals to explore the problems of medicine administration. Direct observation of medicine administration rounds was utilized to identify if the medicine administration error (MAE) rate and severity was greater for PWD than those without in four acute hospitals in the UK. In one of the hospitals a controlled trial of I-MAGs was employed together with direct observational medicine rounds and nurse questionnaires to identify if the MAE rate for PWD could be decreased and if the I-MAGs led to an increase in nurses' knowledge. Results The qualitative research identified eight themes the central two being the importance of medicine formulation for PWD and the identification that medicine management falls into the province of five different professional groups putting the PWD at risk of fragmented care. The MAE rate was significantly higher for PWD than for patients without, and was even higher for those with enteral tubes. There was however no difference in error severity. Introduction of I-MAGs did not result in a decrease in MAEs on the intervention wards or an increase in nurses' knowledge. Unexpectedly the MAE rate fell significantly on the control wards. Conclusions Medicine management for PWD crosses discipline boundaries and requires those professionals to work together to reduce MAEs and ensure patients receive their medicines in a formulation which they can take safely.
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Shum, Siu-kin Herman, and 岑紹堅. "Impact of school administration computerization on extension activities management." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B3984867X.
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Kelly, Anthony. "The management and administration of Irish post-primary schools." Thesis, University of Hull, 1996. http://hydra.hull.ac.uk/resources/hull:3984.
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Demographic trends suggest that change is inevitable in the Irish post-primary sector. Closures, amalgamations and general rationalisation will increase the average size of schools. This will increase the pressure and workloads of those already in principalship.Almost twenty-five percent of Irish post-primary schools are under two hundred and fifty pupils, and the constraints on the provision of a wide curriculum in such small schools are likely to become a serious factor in their struggle for existence. The participation rate at senior level will increase and therefore curricular diversity will become essential. Many small schools are in multi-school areas and it would be unreasonable to expect the State to duplicate (or even triplicate) ever more expensive educational provision. As the curriculum widens, so its provision becomes more costly. The post-primary curriculum in Ireland was traditionally biased towards the liberal and literary, which is relatively inexpensive to provide, even in triplicate. As scientific and technological subjects take their place in the 'new' broader curriculum, so the necessity for larger schools, and thereby non-duplication of provision, becomes more imperative. Amalgamations are inevitable, but the management profession is unprepared and under-trained, and those who will join the profession anew will be unable to avail of any substantial body of experience.Clearly, intensive training for incumbent and new principals and middle management personnel is demanded. In addition, a mass of statistical data on the post-primary system as it exists, is required for this purpose.Many references were made in the Green paper (1992) and the National Education Convention report (1994) to the changing role of principalship and the management and administration of schools. One of the aims of the proposed legislative changes is to radically devolve administration and introduce good management practices to schools.It is widely acknowledged that good leadership is a prerequisite to effective school management. Devolved administration and greater autonomy will make good principalship even more necessary. Principalship has an instructional leadership role which differentiates the position from an industrial manager or a commercial executive. Research has shown however, that principals spend little time planning or in any kind of leadership role (despite the fact that they value these activities as the most important!) and most time in low value tasks. Clearly, the time has come to assess what principals actually do and how satisfied they are with the administration of their institutions.While the principalship is the pivotal position in any school, the middle management structures that surround the principal will largely determine how successful (s)he is. The principal should be free to utilise his/her expertise in the more important functions like instructional leadership and staff motivation.It was in this context and against this background that this research was undertaken: to investigate the management and administration of post-primary schools in Ireland.The aim of this research is fourfold:1. To gather information on the characteristics of post-primary schools in Ireland. Specifically, to amass data on the following aspects of school structure:(a) The physical and human environment;(b) The academic environment and policy;(c)A profile of principals in principalship.2. To examine the administration of post-primary schools, by function, and to research the styles of management currently prevalent. Management of schools is not coincident with industrial or commercial management and the management of post-primary schools is dissimilar to that of third level institutions. Furthermore, the management of Irish post-primary schools is unique as a result of its particular history. While all will have some degree of similarity, there is an ever increasing level of synonymy as the institutions become more equivalent. Scientific investigation provides the basis for theoretical development and this research aims to:(a) categorise Irish post-primary schools according to styles of management and develop new theoretical models of management and conflict, in the context of existing theory.(b)place existing management structures and theoretical developments in an historical context.3. To gauge (dis)satisfaction within the educational management profession; not so much self-assessment of principalship by principals, rather assessment by principals of the success or otherwise of the school as an institution.4. Generally:(a) To contribute to the body of factual and scientific data about the post-primary sector.(b)To contribute to the theory of management and conflict in schools.(c) To contribute to the debate on the management of and practices in, Irish post-primary schools.(d) To raise the awareness of principals and middle managers at a time of change. Managing change is as important as changing management and it is hoped to contribute to the constructive development of the Irish post-primary system.
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Ventaglio, Daniele. "Knowledge management driving customer behavior." Thesis, Pepperdine University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=1541786.
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<p> Addressing the needs and wants of the customers increases the intention of the customers to remain loyal to the company that satisfies their wants and needs. Knowledge Management (KM) and Customer Relationship Management (CRM) have both been shown to impact customer behavior. The purpose of this thesis was to explore and understand the impact of KM supported by a CRM on customer behaviors, specifically customer loyalty and customer perceived value. The results indicate that in order for KM and CRM to be effective in affecting positive changes in organizations, certain conditions need to be met. These include having employees perceive the importance of the implementation of KM and CRM approaches / processes through incorporating both KM and CRM in the business culture. All employees of all levels of the company need to have the same objective, scope and roles and responsibilities are clear defined and communicated. Both KM and CRM end-to-end processes need to be supported by one stable, easy to use, and easily accessible system with a high sophisticated search engine. The significance of this study is three-fold: for the academic community, for the companies that aim to attain competitive advantage over others, and for the customers of these companies.</p>
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Morkel, Carl. "An investigation into benchmarking for the Asset Administration Industry." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53270.
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Thesis (MBA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: The Asset Administration Industry is managed as a back office entity with limited tools to
assess operational performance. There is no industry index for performance or platform
for collaborative learning. In order to manage the operational efficiency the old cliché of
"what gets measured gets managed" applies. Benchmarking is a proven management
tool that is used to establish measures of operational performance relative to an industry
benchmark.
Benchmarking is a systematic and continuous measurement process that assists a
company in determining its relative performance and shows up the factors that influence
performance. The theory of benchmarking is a dynamic field and various types of
benchmarking evolved. In spite of its noted benefits the popularity of benchmarking has
lead to sub-standard benchmarking exercise, giving it "management fad" status. It is
therefore imperative that any benchmarking study be well planned and focused.
The selection of the appropriate benchmarking type is important. A data benchmarking
exercise was chosen as a pilot study to introduce the concept to participants in a
simplistic non-threatening format that could serve as a platform for future benchmarking
studies. A five-step benchmarking process model was followed, consisting of:
1. Determine what to benchmark
2. Form a benchmarking team
3. Identify benchmarking partners
4. Collect and analyse benchmarking information
5. Take action
Application of benchmarking theory to the asset Administration Industry led to the
development of specific performance indicators from a process and financial perspective
as well as a learning and growth perspective. Due to the sensitivity of the information the
benchmarking report was customised for each participant, reflecting only industry
average measures (the benchmark) and the particular company measurement.
In conclusion the pilot study has proven to generate robust measures useful to the
management of the Asset Administration function by determining relative performance.
The benchmarking exercise has also been successful in introducing the concept of
shared learning and a platform for future benchmarking studies. Despite these positive
outcomes the real benefits of a process benchmarking exercise has not been explored
and could generate tremendous benefit for the effective operation of Asset
Administration.<br>AFRIKAANSE OPSOMMING: Die Administrasie van Batebestuur Industrie word bestuur as 'n agterkantoor funksie met
beperkte hulpmiddels om operasionele werkverrigting te bepaal. Daar bestaan geen
industrie indeks vir werkverrigting asook geen basis vir samewerking nie. Die ou gesegde
dat "wat gemeet word, word bestuur" is hier van toepassing. Hoogtemerking
(benchmarking) is 'n bewese bestuursmiddel wat gebruik word om operasionele
werkverrigting relatief tot die industrie te bepaal.
Hoogtemerking is 'n sistematiese en voortdurende proses van meting wat 'n
maatskappy help om hul relatiewe werksverrigting te bepaal sowel as om die faktore wat
bydra tot werkverrigting uit te lig. Die teorie van hoogtemerking is dinamies en verskeie
tipes hoogtemerking het reeds ontstaan. Ten spyte van bewese voordele het die
populariteit van hoogtemerking gelei tot sub-standaard hoogtemerking oefeninge
waardeur dit die reputasie van 'n bestuursfoefie gekry het. Dit is daarom belangrik dat
enige hoogtemerking studie goed beplan word en gefokus is.
Die keuse van die gepaste hoogtemerking tipe is belangrik. Ten einde die konsep van
hoogtemerking bekend te stel en 'n basis te skep vir toekomstige hoogtemerking is
besluit om 'n eenvoudige proefprojek te loods. Die hoogtemerking proses bestaan uit
vyf stappe, nl:
1. Bepaal die basis van die hoogtemerk.
2. Stel 'n hoogtemerking span saam.
3. Identifiseer hoogtemerking vennote.
4. Vesamel en analiseer hoogtemerking informasie.
5. Neem aksie.
Die toepassing van hoogtemerking teorie tot die Batebestuur Administrasieindustrie het
gelei tot die ontwikkeling van spesifieke werkverrigting aanwysers vanuit 'n proses en
finansiële perspektief aan die een kant, en 'n leer en groei perspektief aan die ander
kant. As gevolg van die sensitiewe aard van die informasie is die hoogtemerking verslag
volgens maat voorberei vir elke deelnemende maatskappy. Hierdie veslag reflekteer net
die maatskappy se spesifieke hoogtemerk in verhouding tot die industrie gemiddelde.
Ter afsluiting het die proefprojek daarin geslaag om robuuste data oor relatiewe
werkverrigting te genereer wat gebruik kan word in die bestuur van Batebestuursadministrasie.
Die hoogtemerking oefening het ook daarin geslaag om die konsep van
gemeenskaplike leersaamheid oor te dra en 'n basis te skep vir toekomstige
hoogtemerking studies. Ten spyte van al die positiewe gevolge is die werklike waarde
van proses hoogtemerking nog nie ontgin nie en mag dit geweldige voordele ontsluit vir
die effektiewe werking van Batebestuurs-administrasie.
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Denis, Carl. "Du management stratégique au Crisis Management, épistémologie et synthèse transdisciplinaire." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1996. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq23575.pdf.
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Rönkä, S. (Sami). "Administration and management of software licenses in a heterogeneous environment:the case of global license service administration." Master's thesis, University of Oulu, 2013. http://urn.fi/URN:NBN:fi:oulu-201305201323.
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This work presents a solution developed for the case company to help in license service management and license usage tacking for both system administrators and license owners or end users. The thesis first covers the basics for licenses and different licensing models used in Research and Development environments. It continues with a study of available tools for license management and usage reporting and their suitability for large enterprises. Based on this and discussions with the case company a solution is derived for the case company. The developed solution consists of a toolset for end users of the license and for the administrators of the license services and servers. Processes to be used in the tool and in practice in the company are defined together with the future users of the solution. The processes are introduced in this thesis along with the implemented supporting functionality in the tool itself. The solution helps the end users and administrators with customer management, license service management and change management. It also provides simple methods for license usage statistics, which are developed to be easily upgradable or changeable by modular design. This in turn enables changing just the usage reporting part of the tool, when planning new functionalities to cover new requirements expected to come later due to large organizational changes in the company<br>Tämä työ esittelee ratkaisun, joka on kehitetty auttamaan esimerkkiyhtiötä lisenssipalveluiden hallinnassa ja lisenssien käyttöraportoinnissa. Ratkaisu on kehitetty palvelemaan sekä lisenssijärjestelmien ylläpitäjiä, että lisenssien organisationaalisia omistajia ja loppukäyttäjiä. Työssä käydään ensin läpi lisenssien perusteet ja erilaiset lisensointimallit, jotka ovat yleisimmin käytössä tutkimus- ja tuotekehitysyksiköissä. Sitten arvioidaan olemassa olevien lisenssinhallinta- ja käyttöraportointityökalujen soveltuvuutta suurille yhtiöille. Tämän ja esimerkkiyhtiön kanssa käytyjen keskusteluiden perusteella valittiin sopivin ratkaisu, joka myös toteutettiin osana ratkaisua. Tehty ratkaisu koostuu työkaluista loppukäyttäjille sekä lisenssipalveluiden ja palvelimien ylläpitäjille. Myös työkalussa sekä käytännön työssä käytettävät prosessit määritettiin yhdessä työkalun tulevien käyttäjien kanssa. Nämä prosessit esitellään työssä yhdessä niitä tukevien työkalujen toiminnallisuuksien kanssa. Kehitetty ratkaisu auttaa sekä loppukäyttäjiä että ylläpitäjiä asiakashallinnan, lisenssipalveluiden hallinnan ja muutoksenhallinnan avulla. Kehitetty järjestelmä tarjoaa yksinkertaiset työkalut lisenssipalveluiden käyttöraportointiin. Nämä työkalut sekä niiden rajapinnat ovat suunniteltu helposti vaihdettaviksi sekä päivitettäviksi modulaarisella suunnittelulla. Tämän ansiosta ainoastaan käyttöraportointi voidaan rakentaa paremmin tai kokonaan uusiksi tarvittaessa, kun suunnitellaan uusia ominaisuuksia tarjoamaan työkaluja uusille vaatimuksille, joita oletettavasti on tulossa myöhemmin johtuen suurista organisaatiomuutoksista esimerkkiyhtiössä
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Li, Ling Xia. "Capacity resource management and performance in hospitals." Connect to resource, 1996. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1261407038.
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Boylan, Scott James. "Management control : safeguarding assets at multiple locations." Connect to resource, 1995. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1271852162.
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John, Simon. "Administration of the Public Finance Management Act 1999 in the North West Provincial Administration in South Africa." Thesis, University of Pretoria, 2016. http://hdl.handle.net/2263/60496.
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In South Africa, the Public Finance Management Act, 1999 (Act No. 1 of 1999) is a piece of
legislation that is flexible and adaptable compared to the repealed Exchequer Act (Act No. 66
of 1975), which was prescriptive and rule driven. The administration of finance in the public
sector involves numerous challenges such as the lack of adequate capacity, integrity of
personnel and unqualified personnel. Solutions are sought simultaneously for prospects to
achieve value for money through economy, efficiency and effectiveness. Those who manage
public affairs and public finance are subject to public scrutiny. Transparency, accountability
and honesty as well as prudence in the management and administration of public finance are
imperative.
The problem statement is divided into the following research questions:
What is the PFMA (Public Finance Management Act) and how is it administered? How is the
PFMA administered in the North West Provincial Administration? In order to research the
above-mentioned problem and sub-problem, the following objectives were formulated: Determine from the literature the nature and scope of the PFMA and its administration;
establish the reason for the introduction of PFMA in South Africa; and determine the
administration of the PFMA in the North West provincial administration.
In implementing policy, the following elements were considered: The availability of trained
personnel, administrative arrangements to implement policy, material resources required for
proper implementation, procedures and directives for effective implementation, role of auditing
staff, and both internal and external, role of independent institutions such as the Public Service
Commission, Provincial Public Accounts Committee and the Auditor-General (AG).
The managerial control and fiduciary duties by the structures in government departments will
have to be enhanced in order to ensure that financial management is aligned with the PFMA.
Policy implementation requires the necessary tools, techniques, procedures, shared vision,
strategy, structure, systems, skills and staff. The study critically determines and establishes
various challenges experienced while managing finances through the administration of the
PFMA.
From the data gathered, analysis and interpretations were derived to arrive at the findings,
interpretations, inferences and recommendations. There is evidence of financial
qualifications in the audit opinion, shortcomings in various departments, capacity constraints,
and a lack of a clear trail of supporting documentation, ineffective leadership, supervision,
monitoring and support. Appropriate recommendations are provided to remedy the situation.<br>Thesis (PhD)--University of Pretoria, 2016.<br>School of Public Management and Administration (SPMA)<br>PhD<br>Unrestricted
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Peyroteo, Madalena Pires. "Conflict management : a cross-cultural approach in Macau public administration." Thesis, University of Macau, 2000. http://umaclib3.umac.mo/record=b1636758.
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Fung, Alex C. W. "Management of educational innovation : the case of computer aided administration." Thesis, University College London (University of London), 1992. http://discovery.ucl.ac.uk/10019053/.
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This thesis is concerned with the process of managing an educational innovation - computer-aided administration (CAA) for schools. From literature reviews in the areas of management of change and computer assisted school administration, together with findings from an observer case study in the United Kingdom, a model was generated for the CAA innovation process as a contribution to theory. The model was then put into practice as the framework for the CAA innovation process in a secondary school in Hong Kong. The innovation was successfully assimilated by the school in a period of about three years with the researcher acting as the change facilitator, and the model of the innovation process was subsequently refined. This refined "SIX-A" model it is hoped will be a contribution to practical change management. Before making conclusions, findings about the process of innovation as well as findings specific to CAA from the case school are compared and contrasted to data collected from three other schools' CAA innovations in Hong Kong.
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Pohlen, Terrance Lynn. "The effect of activity-based costing on logistics management." Connect to resource, 1993. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1262721892.
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Holifield, Suzanne Marie. "Risk management and hedge accounting decisions at financial institutions." Connect to resource, 1995. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1267632084.
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Bassett, James C. "Cross-cultural dimensions of participative management /." The Ohio State University, 1991. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487693923199476.
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Liedes, A. (Anna). "Management accounting as a contributor to sustainable management." Bachelor's thesis, University of Oulu, 2018. http://urn.fi/URN:NBN:fi:oulu-201811303166.
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The thesis is called environmental management accounting as a contributor to sustainable development. The first chapter is introduction, the second business and the environment, the third environmental management accounting, the fourth techniques and the fifth conclusions. The thesis examines existing literature concerning sustainable development and its relationship with accounting, environmental management accounting theory and practice, environmental costs and full-cost accounting techniques. The thesis also introduces such concepts as sustainable development, triple bottom line and the potential financial and non-financial benefits a company may harvest from implementing environmental management accounting theory and practice.
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Lee, Junesoo. "Essays on failure management of nonprofit organizations." Thesis, State University of New York at Albany, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3633201.
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<p> No matter how well an organization is managed, we face some inevitable failures such as deficient volunteers, excess demands for service, unstable grants, etc. Paradoxically however, successful organizations have been using their failures creatively. Beyond such successful use of failure, can benefits of failure be systematically described? What would be the generic ways to benefit from failure? In order to answer that question, three essays were written with the following details. </p><p> Essay 1 is an attempt to explore the ways to systematically describe benefits of failure in general management context. To make a preliminary conceptual framework of failure management, grounded theory and literature review were employed as the methods. As a result of analysis, sixteen propositions that represent the sixteen different ways to benefit from failure were identified. </p><p> Essay 2 and 3 are confirmatory studies to test the internal and external validity of the failure management framework especially in nonprofit contexts. As a first stage of such validation, Essay 2 used secondary data of nonprofit cases to test if nonprofits' failure management can be systematically described through the failure management framework. Essay 3 went one more step from Essay 2 to validate the failure management framework by using primary data on nonprofits' failure management. </p><p> By following the research procedure as above, it turned out that nonprofits' failure management can be systematically described by using the failure management framework. And the empirical analyses on nonprofits cases also revealed some significant patterns of how nonprofits use their failures and challenges. Finally this study concludes with the research questions that address some emerging patterns and underlying mechanisms of failure management behind the sixteen propositions of failure management.</p>
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Curtis, Maya Alexandria. "An Effort to Support Racial Diversity in Arts Administration Leadership." University of Akron / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=akron158818100395619.
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Ge, Wen Xia. "Essays on Real Earnings Management." Thesis, McGill University, 2009. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=66691.
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The purpose of this thesis is to examine the economic consequences of and constraints on real earnings management. My thesis consists of two essays. In the first essay, I examine the association between real earnings management and the cost of new corporate bond issues. Three types of real earnings management are considered: sales manipulation, overproduction and abnormal reduction of discretionary expenditures. Using the sample from 1993 to 2004, I find that cost of debt is negatively related to the proxies for sales manipulation, abnormal reduction of discretionary expenses and the overall real earnings management for firms without using stock options to compensate their managers. When managerial compensation is linked to option awards, however, the negative association between real earnings management and cost of debt is attenuated. Overproduction does not show a significant effect on bond yield spread. Overall, these results suggest that, in the primary bond market, mispricing of real earnings management exists, especially for firms that do not have executive stock option plans. In the second essay, I investigate the effect of quality board and takeover protection on real earnings management. Four types of real earnings management are considered in this essay: sales manipulation, overproduction, abnormal reduction of R&D expenses and abnormal reduction of discretionary expenditures (other than R&D). Using panel data from U.S. public firms in the post-Sarbanes-Oxley Act period (2004-2006), I find that the level of real earnings management (abnormal decline in R&D expenses and other discretionary expenses) increases with better board governance and decreases with higher takeover protection. The effects of these two governance factors on sales manipulation and overproduction cost are weak. Overall, the results suggest that the monitoring role of boards may put short-term market pressure on managers,<br>Cette thèse à pour objectif d'examiner les conséquences économiques autant que les contraintes sur la vraie gestion de revenus. Ma thèse se compose de deux essais. Dans le premier essai, j'ai examiné la relation entre la vraie gestion de revenus et le coût des nouveaux emprunts obligataires d'une entreprise. Trois scénarios de vraie gestion de revenus sont considérés : la manipulation de ventes, l'effect de surproduction et enfin, la réduction anormale de dépenses discrétionnaires. En utilisant l'échantillon provenant de l'an 1993 à 2004, j'ai constaté que le coût de la dette est négativement relié aux procurations de la manipulation de ventes, de la réduction anormale de dépenses discrétionnaires et de la vraie gestion globale de revenus pour les sociétés qui n'emploient pas les options d'achat d'actions comme méthodes compensatoires exécutifs. Cependant, quand la compensation gestionnaire est reliée aux récompenses d'option, l'association négative entre de vrais revenus gestion et le coût de dette est diminuée. Dans ce cas, la surproduction ne cause pas d'effet significatif sur la diffusion de rendement en esclavage. De façon générale, ces résultats suggèrent que, sur le marché des obligations primaire des obligations, l'évaluation erronée de la vraie gestion de revenus existe encore, particulièrement pour les sociétés qui n'ont pas les plans d'options sur titres exécutifs.Dans le deuxième essai, j'ai étudié l'effet d'avoir accès à un conseil de qualité et de la protection de changement sur la vraie gestion de revenus. Quatre scénarios de vraie gestion de revenus sont considérés dans cette rédaction: la manipulation de ventes, la surproduction, la réduction anormale de R & D et la réduction anormale de dépenses discrétionnaires (autre que R&D). En utilisant des données de panneau des sociétés publiques établies dans la période du Sarbane
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Webber, Jason Kennedy. "The structure of management revolutions." Thesis, Boston University, 1994. https://hdl.handle.net/2144/27794.
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Boston University. University Professors Program Senior theses.<br>PLEASE NOTE: Boston University Libraries did not receive an Authorization To Manage form for this thesis. It is therefore not openly accessible, though it may be available by request. If you are the author or principal advisor of this work and would like to request open access for it, please contact us at open-help@bu.edu. Thank you.<br>2031-01-02
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Hall, Leslie Devine. "Embezzlement : a management control theory perspective." Honors in the Major Thesis, University of Central Florida, 2002. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/280.
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This item is only available in print in the UCF Libraries. If this is your Honors Thesis, you can help us make it available online for use by researchers around the world by following the instructions on the distribution consent form at http://library.ucf.edu/Systems/DigitalInitiatives/DigitalCollections/InternetDistributionConsentAgreementForm.pdf You may also contact the project coordinator, Kerri Bottorff, at kerri.bottorff@ucf.edu for more information.<br>Bachelors<br>Business Administration<br>Management
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Rydningen, Lene Christin. "Medicine Management and Administration : How might we improve patient safety through medicine management and administration in inpatient care units in somatic hospitals in Sweden and Norway?" Thesis, Umeå universitet, Designhögskolan vid Umeå universitet, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-152356.
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<p><strong>Introduction</strong></p><p>This thesis explores how we can increase patient safety through medicine management and administration in inpatient care units in somatic hospitals in Sweden and Norway by combining tools and systems which allows nurses to work safely, precicely, and efficiently whenever they are managing or administering medication to patients. </p><p></p><p><strong>Background</strong></p><p>Nurses have the formal, academic, and moral responsibility in medicine management and administration in hospitals (1). The nurse must ensure that the medication is given to the correct patient, that it is the correct kind of medication, correct form, correct strength, correct dose, correct administration method, and that it is given at the correct time (1). Regardless of these 7 points of control, adverse drug events still happen.</p><p></p><p><strong>Methodology</strong> </p><p>Through a human centered design approach this thesis explores design challenges and opportunities to how we can improve the medicine managment and administration process within somatic hospitals in Sweden and Norway.</p><p></p><p></p><p><strong>Result</strong></p><p>The final design proposal, Memo, suggests an ecosystem which make all medication traceable by incorporating a closed loop medicine management approach, making information accessible and consistent across digital and physical platforms, and having a precise, accessible, and informative electronic medicine list. Memo eliminates risks of medicine errors by designing barriers within the system which make it harder for the nurse to make an error. The aim is to increase patient safety.</p><p>Memo is developed together with nurses and pharmacists from 3 different hospitals in Sweden and Norway.</p>
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Connelly, Lawrence R. Jr. "Conflict management styles of a selected group of Pennsylvania superintendents and their board presidents' perceptions of their conflict management styles." Youngstown State University / OhioLINK, 1998. http://rave.ohiolink.edu/etdc/view?acc_num=ysu996604977.
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Lai, Hoi-yuen Hilary. "A study of decision-making : recent theoretical perspectives in educational administration /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B20135956.
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Mancini, Angelo J. "Dynamic release management| A market intensity approach." Thesis, The University of Chicago, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3725520.
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<p> Release management is the process by which a firm decides how to construct, sequence, and time new releases of its products. Given that it takes time to develop new functionality, release managers must weigh the benefits of adding features to the product against the necessary increase in development time. A prolonged development cycle postpones the time at which the manager's firm begins to extract revenues from the new release, and magnifies the risk that rival firms will preempt the manager's release by issuing products of their own. In this work, we study the release management problem from an operational perspective that accounts for ambient market intensity. </p><p> After a brief introduction in Chapter 1, we present a mixed-integer non-linear program (MINLP) formulation of the release management problem developed in collaboration with managers at a large software firm (LSF) in Chapter 2. The MINLP model accounts for market intensity through a modified discount factor, and we focus on the specification, viability, and consequences of this approach to modeling market intensity in Chapter 3. We reformulate the release management problem as a semi-Markov decision process (SMDP), and provide conditions under which there exists a modified discount factor that accurately reflects the impact of market intensity. This modified discount factor depends only on the statistical properties of the market intensity process, and can emerge naturally in a multi-firm equilibrium. In Chapter 4, we examine the methodological foundations of our approach to modeling market intensity, showing that our results extend well-beyond the confines of release management. We summarize our results and comment on further research in Chapter 5. </p><p> To our knowledge, this work is the first to study the release management problem from a combinatorial perspective that accounts for market intensity. Our results extend to any setting in which managers must make operational decisions and simultaneously cope with the aggregate market intensity of the manager's industry.</p>
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Nguyen, Thi Thuy Trang. "Essays on public sector management: An international study on tax administration." Doctoral thesis, Universitat Autònoma de Barcelona, 2020. http://hdl.handle.net/10803/671381.
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Aquesta dissertació s’ha abordat i emmarcat per tenir en compte la perspectiva del rendiment de l’administració pública i presenta els resultats de les meves investigacions sobre qüestions relacionades amb l’AT des de diferents dimensions, en diversos països i durant molts anys. Cobreix tres capítols corresponents a tres articles empírics. El primer capítol tracta de mesurar el rendiment de l’AT a 44 països (32 països de l’OCDE i 12 països que no pertanyen a l’OCDE), tot considerant la presència de variables contextuals. Utilitzant els estimadors de frontera desenvolupats i avançats recentment, com ara l’enfocament StoNED semi-no paramètric (embolcall de dades no paramètric estocàstic) de Johnson i Kuosmanen (2011, 2012) i l’enfocament d’ordre condicional m (Daraio i Simar, 2005, 2007), l’estudi es va dur a terme amb dades comparatives, extretes de la base de dades recent sobre TA, la base de dades TA de l’OCDE, versions 2013, 2015 i 2017 durant dos períodes entre 2008-2011 i 2012-2015. El segon capítol observa la competitivitat fiscal en la seva dimensió de complexitat fiscal, abastant 88 països en períodes temporals (2005-2016) i utilitzant el mètode fronterer no paramètric de dades del panell, és a dir, el model d’anàlisi d’embolcall de dades sense sortida explícita (d’ara endavant, dades del panell DEA-WEO ). Es va dur a terme una visió exhaustiva de la simplificació fiscal mesurant l’eficiència tant de l’anàlisi contemporània com a la llarga (Surroca et al., 2016; Pérez-López et al., 2018), que permet produir un rànquing (Toloo i Kresta, 2014), i examinar el canvi de productivitat d’aquests sistemes tributaris amb l’índex de Malmquist (Karagiannis i Lovell, 2016). Per continuar, el tercer capítol, que adopta un enfocament institucional, aborda els determinants de la complexitat tributària posant l’accent en l’impacte de la qualitat de l’entorn institucional, emprant l’estimador del mètode generalitzat de moments (sistema-GMM) del sistema de panells (Arellano i Bover, 1995; Blundell i Bond, 1998).
Prenent una combinació de mètodes alternatius (incloent paramètrics i no paramètrics), tècniques innovadores i múltiples especificacions, aquesta dissertació contribueix generalment a la literatura de l’administració pública com el primer estudi empíric quantitatiu i un dels pocs projectes que aborden l’AT a nivell nacional múltiples disciplines, és a dir, gestió del sector públic, fiscalitat i anàlisi d’eficiència. És el primer intent en el camp per destacar (i) l’avaluació del rendiment de l’AT, adquirida simultàniament a partir de les opinions tant del cost administratiu com del nivell d’aplicació per a l’AT òptima, tal com es troba a Keen i Slemrod (2017), (ii) l’aplicació de la mesura del rendiment fiscal amb mètode fronterer no paramètric en el context de la producció implícita, i (iii) la investigació de determinacions institucionals de complexitat fiscal, posant èmfasi en la llibertat econòmica i de governança amb una combinació de mètodes paramètrics i no paramètrics.<br>Esta disertación se ha abordado y enmarcado para tener en cuenta la perspectiva del desempeño de la administración pública, y presenta los resultados de mis investigaciones sobre cuestiones relacionadas con la asistencia técnica desde diferentes dimensiones, en varios países y durante muchos años. Cubre tres capítulos correspondientes a tres artículos empíricos. El primer capítulo busca medir el desempeño de la AT en 44 países (32 países de la OCDE y 12 países no OCDE), considerando la presencia de variables contextuales. Utilizando los estimadores de frontera avanzados y desarrollados recientemente, como el enfoque semiparamétrico StoNED (Stochastic Nonparametric Envelopment of Data) de Johnson y Kuosmanen (2011, 2012) y el enfoque de orden condicional-m (Daraio y Simar, 2005, 2007), El estudio se realizó con datos comparativos, extraídos de la base de datos reciente sobre AT, la base de datos de AT de la OCDE, versiones 2013, 2015 y 2017 para dos períodos entre 2008-2011 y 2012-2015. El segundo capítulo observa la competitividad tributaria en su dimensión de complejidad tributaria, al cubrir 88 países en un período de tiempo (2005-2016) y utilizando el método de frontera no paramétrica de datos de panel, es decir, el modelo de análisis envolvente de datos sin salida explícita (en adelante, datos de panel DEA-WEO ). Se realizó una mirada exhaustiva sobre la simplificación tributaria midiendo la eficiencia tanto en análisis contemporáneos como de largo plazo (Surroca et al., 2016; Pérez-López et al., 2018), lo que permite producir un ranking (Toloo y Kresta, 2014), y examinar el cambio de productividad de estos sistemas tributarios con el índice de Malmquist (Karagiannis y Lovell, 2016). Para continuar, el tercer capítulo, con un enfoque institucional, aborda los determinantes de la complejidad tributaria haciendo hincapié en el impacto de la calidad del entorno institucional, empleando el estimador del método generalizado de momentos del sistema de panel (system-GMM) (Arellano y Bover, 1995; Blundell y Bond, 1998).
Tomando una combinación de métodos alternativos (incluidos paramétricos y no paramétricos), técnicas innovadoras y múltiples especificaciones, esta disertación generalmente contribuye a la literatura de administración pública como el primer estudio empírico cuantitativo y uno de los pocos proyectos que abordan la AT a nivel internacional desde múltiples disciplinas, es decir, gestión del sector público, fiscalidad y análisis de la eficiencia. Es el primer intento en el campo de resaltar (i) la evaluación del desempeño de la AT, adquirida simultáneamente de las opiniones tanto del costo administrativo como del nivel de ejecución para una AT óptima, como se encuentra en Keen y Slemrod (2017), (ii) la aplicación de la medida del desempeño tributario con el método de frontera no paramétrico en el contexto del producto implícito, y (iii) la investigación de las determinaciones institucionales de la complejidad tributaria, enfatizando la gobernabilidad y la libertad económica con una combinación de métodos paramétricos y no paramétricos.<br>This Dissertation has been approached and framed to account for public administration performance perspective, and presents the results of my investigations into Tax administration (TA)-related issues from different dimensions, across multiple countries and many years. It covers three chapters corresponding to three empirical papers. The first chapter seeks to measure the performance of TA across 44 countries (32 OECD and 12 non-OECD countries), while considering the presence of contextual variables. Using the recently developed and advanced frontier estimators, such as the semi-nonparametric StoNED (Stochastic Nonparametric Envelopment of Data) approach by Johnson and Kuosmanen (2011, 2012) and the conditional order-m (Daraio and Simar, 2005, 2007) approach, the study was conducted with comparative data, extracted from the recent database on TA, the OECD TA database, versions 2013, 2015 and 2017 for two periods between 2008-2011 and 2012-2015. The second chapter observes the tax competitiveness in its tax complexity dimension, by covering 88 countries over timespan (2005-2016) and using the panel data nonparametric frontier method, i.e. the data envelopment analysis model without explicit output (hereafter, panel data DEA-WEO). A thorough view on tax simplification was conducted by measuring the efficiency both contemporaneous and long-run analysis (Surroca et al., 2016; Pérez-López et al., 2018), which allows producing a ranking (Toloo and Kresta, 2014), and examining the productivity change of these tax systems with Malmquist index (Karagiannis and Lovell, 2016). To be continued, the third chapter, taking an institutional approach, addresses the determinants of tax complexity stressing the impact of institutional environment quality, employing the panel system generalised method of moments (system-GMM) estimator (Arellano and Bover, 1995; Blundell and Bond, 1998).
Taking a combination of alternative (including parametric and nonparametric) methods, innovative techniques and multiple specifications, this Dissertation generally contributes to public administration literature as the first quantitative empirical study and one among only a few projects that address TA at a cross-country level from multiple disciplines, i.e. public sector management, taxation, and efficiency analysis. It is the first attempt in the field to highlight (i) the performance evaluation of TA, acquired simultaneously from the views of both administrative cost and enforcement level for optimal TA, as found in Keen and Slemrod (2017), (ii) the application of tax performance measure with nonparametric frontier method in the context of implicit output, and (iii) the investigation of institutional determinations of tax complexity, emphasising the governance and economic freedom with a combination of parametric and nonparametric methods.
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Yoon, Byeong-Soo. "The new public management : its applicability to administration reform in Korea." Thesis, University of Exeter, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.364426.
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Whitchurch, Celia. "Beyond 'administration' and 'management' : reconstructing professional identities in UK higher education." Thesis, University College London (University of London), 2008. http://discovery.ucl.ac.uk/10007497/.
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As higher education institutions, and their workforces, have expanded and diversified to meet the demands of contemporary environments, boundaries are being breached between functional areas, between professional and academic domains, and between internal and external constituencies. At the same time, broadly based, extended projects such as student support, management development and enterprise partnership have emerged, requiring contributions from a range of professional staff. As a result, the terms 'administration' and 'management' fall short in providing comprehensive understandings of the identities of increasing numbers of staff. This study considers the implications of these changes by identifying three categories of professional, with associated spaces, knowledges, relationships and legitimacies. On the one hand, bounded professionals locate themselves firmly within organisational and functional boundaries, and are characterised by their concern for continuity and the safeguarding of standards and procedures. On the other hand, cross-boundary professionals actively use their understanding of institutional boundaries to develop superordinate identities across one or more domain of activity, performing interpretive functions, and also becoming actors in institutional decisionmaking. By contrast, unbounded professionals, having a disregard for boundaries, adopt a more open-ended and exploratory approach to their broadly based projects, expanding the space available for institutional activity. Thus, cross-boundary professionals and unbounded professionals, in their own way, develop new forms of institutional knowledge and relationships, the former focusing on institutional capacity building, and the latter on institutional development for the future. Not only have professional staff become more active in constructing their identities but, as they work across and beyond boundaries, they are obliged to re-negotiate the sources of their legitimacy. In tum, it may be that those institutions that are able to give recognition to more extended ways of working will be more likely to maximise the contribution of professional staff, and to achieve an effective accommodation with their current and future environments.
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Monama, Ephenia Naswanyane. "Management and administration practice standards in South African Employee Assistance Programmes." Diss., University of Pretoria, 2015. http://hdl.handle.net/2263/53442.
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An Employee Assistance Programme (EAP) is a work-based programme designed to assist employees to identify and resolve both personal and work-related problems that might have a negative impact on performance. In order for the EAP to function effectively there is an identified need for a team of qualified, experiencedand dedicated professionals who are registered with the relevant statutory bodies, who abide by the codes of conduct as well as take cognisance of any issues of confidentiality and proper record maintenance for the success of the programme. Thestudy was conducted amongst EAPA-SA members to benchmark and explore the practice of the management and administration standard as prescribed by EAPA-SA Standards, as well as to identify any operational challenges in adhering to the above standards. A literature review outlines the history of EAPs in South Africa, the definition of concepts, discussions on the seven categories of management and administration standard as well as the theoretical framework upon which the study was grounded namely, General Systems Theory (GST). A quantitative, exploratory research approach was applied to identify and benchmark challenges in the field of practice, in implementing the management and administration standard of the EAPA-SA.The population included EAPA-SA members from both the public and private sectors. A structured questionnaire was administered electronically, using Qualtrics software.
The research findings indicated that EAPA-SA members are aware of the standards document of EAPA-SA and make reference to the document on a regular basis during their practice. Positive highlights include the professional development activities that were considered, proper management of confidentiality and recordkeeping as well as knowledge of and compliance with the ethical requirements as outlined by Standards Committee of the EAPA-SA.However, challenges were experienced in terms of staffing the EAP units, which were reported to be understaffed; there was insufficient consultation and supervision for support and professional growth and it transpired that members do not have indemnity insurance for protection during litigation.
EAPA-SA should considertheinitiative to introduce an undergraduate EAP degree to promote the establishment of a pool of qualified professionals at entry level, monitoring and evaluating compliance with the standards document by both the public and private sectors as well as marketing of the EAPA chapter branches to increase membership in order to create a platform for networking, learningas well as providing professional support.<br>Mini Dissertation (MSW)--University of Pretoria, 2015.<br>Social Work and Criminology<br>MSW<br>Unrestricted
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Trokic, Amela, and Jeta Sahatqija. "Project Management within Start-Ups : Exploring Success Criteria and Critical Success Factors in Entrepreneurial Project Management." Thesis, Umeå universitet, Företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-115919.
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Hoogstra, Joshua R. "Emergency Management Standards for NCAA Division I-A Football Stadia." ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/1023.
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In the best of times, emergency managers of athletic event venues struggle with the responsibilities of venue security. The possibility of terrorist threats exacerbates the situation, especially when security threats can involve a critical mass of spectators at an event. Emergency managers at the National Collegiate Athletic Association (NCAA) athletic venues were the focus of this study. The overarching research question examined whether the minimum core competencies and qualifications for NCAA emergency managers were perceived by the same managers as being sufficient and in alignment with the work that is expected of the position. Research questions were designed to study what practices emergency managers in the field deemed as the most important minimum work qualifications necessary to competently perform their duties. A quantitative survey instrument was administered to 120 Division I-A football stadium emergency managers. A 42 percent response rate was obtained. Data were collected and analyzed using a 3-round Delphi technique. Data were solicited by an online survey for the first 2 rounds, and either online or by mail for the final round. A total of 50 core competencies were identified with a high rate of agreement (96 percent) among participants. Findings indicate that command level emergency management related experience is vitally important with developing the most competent stadium emergency manager, while advanced educational training opportunities available through the Department of Homeland Security and National Center for Sports Security ranked low. Positive social change implications stemming from this study include a greater understanding of skills required to secure sporting venues, thereby potentially increasing the level of safety to spectators and reducing the possibility of terroristic threat.
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Dugas, Curtis G. "Report on an Arts Administration Internship with the Louisiana Philharmonic Orchestra." ScholarWorks@UNO, 2012. http://scholarworks.uno.edu/aa_rpts/137.
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This report reviews the internal structure of the Louisiana Philharmonic Orchestra (LPO), a non-profit entity, and provides an analysis of issues facing the organization. A history of the LPO, description of programs, and staff structure review provide a basic understanding of the organization. For the purpose of this internship report, the timeframe of the internship took place from August 2011 through January 2012.
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Chiu, Shiu-yim. "The administration of bisessional primary schools challenges and strategies /." Click to view the E-thesis via HKUTO, 1989. http://sunzi.lib.hku.hk/HKUTO/record/B38626512.
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McCall, Dean Walton. "Intrinsic conflict between management and leadership." Thesis, Pepperdine University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3565363.
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<p> Organizational conflict manifests in misalignment of individuals and groups, and is often discussed in terms of the effect that leadership and management have on the state of affairs. It is built-in for any organization, yet its root causes are not fully understood. It is not uncommon to characterize leadership/management conflicts in terms of the style or personality type of the individuals involved; however, conflicting leadership and management objectives that are not style or personality dependent may also be a significant factor. If conflict is actually disagreement about the role-driven management objectives and leadership objectives at hand, rather than being based on style and personality, knowing how objectives-driven conflict manifests would be valuable to an organization for identifying the root cause of the conflict. </p><p> The researcher posited that a portion of organizational conflicts may be predestined by way of conflicting objectives that are intrinsic to management and leadership, and defined a perspective that utilized the historical bases for leadership and management to illuminate the possibilities. A Delphi study was conducted, which iteratively utilized a diverse group of industry experts to explore the roles, objectives, and actions of leaders and managers from a practitioner perspective. Although the study found that organizations can be in conflict due to conflicting management objectives and leadership objectives, the interchange of ideas during the study led to the conclusion that the nature of the objectives is largely conditional or subjective rather than predestined, and therefore the conflicts are also conditional or subjective.</p>
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Li, Xin. "Management Control and Employee-Driven Innovation." Thesis, Harvard University, 2016. http://nrs.harvard.edu/urn-3:HUL.InstRepos:32744406.
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Organizations increasingly empower their employees to conduct local experimentation and generate innovation ideas. The aim of this dissertation is to understand the role of management control mechanisms in motivating and managing employee-driven innovation. Specifically, I provide empirical evidence – both quantitative and qualitative – on the specific channels and mechanisms through which employee-driven innovation is facilitated within real-world settings.
In the first chapter of my dissertation, I conduct a field study in a gaming company to examine how innovation ideas are generated and selected. I provide details on the various channels through which employee-driven innovation occurs, as well as the management control mechanisms used to manage employee-driven innovation. The rich descriptive evidence enabled me to uncover important themes in the management control mechanisms that balance innovation and execution.
The second chapter is based on my job market paper (“Boss, Cut Me Some Slack: Control and Innovation in a Multitasking Environment”) which examines the problem of motivating innovation in the presence of existing execution tasks. Using employee- and project-level data from a software company, I examine the relationship between reduced time pressure on execution tasks and employee-level innovation by exploiting variations in the extent to which predetermined time constraints on execution tasks were loosely enforced by managers in decentralized teams. I find that reduced time pressure on execution tasks is significantly associated with a greater probability of self-initiated innovation. Consistent with theories on employee selection and relational contract, the above effect is more pronounced (1) for employees without significantly negative outcomes on past execution tasks, (2) for employees with a greater preexisting propensity to innovate, or (3) when the supervisor has a history of working with innovating employees. Conditional on submitting innovation prototypes, reduced time pressure on execution tasks is also significantly associated with higher-quality innovation.
Despite the formal permission to innovate, many employees in established organizations seem unable to fully and effectively use the granted discretion to experiment. In the third chapter of my dissertation, I turn my attention to whether certain informal control mechanisms (such as social norms) affect the extent of local experimentation. Using detailed loan- and employee-level data from a financial institution that removed its rule-based formal control system, I analyze changes in decision-making patterns and find that employees who are exposed to two different initial control environments (i.e. before and after removing the rule-based control system) have both increased local experimentation over time after being given the right to make their own decisions. But employees from the initial control environment with zero-experimentation rely much more on managers’ or peers’ degree of experimentation to guide their own experimentation.
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Jonckheere, Michael. "Independent management consulting business success." Thesis, Pepperdine University, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=1593127.
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<p> The purpose of this study was to determine the key factors involved in operating a successful independent management consulting business. For those working in the independent management consulting industry or looking to begin, this study aimed to provide information to help define what success means and identify the most important contributors to achieving that success. The study gathered data via online survey and semi-structured interviews from people who have owned an independent management consulting business. Trends in the data were identified and compared with current research to determine the key factors in operating a successful independent management consulting business.</p>
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Palm, Klas. "Balancing Control and Breakthrough in Public Management." Doctoral thesis, Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-30518.
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Previous research shows that a good balance between focus on development of existing processes with development of new and innovative products, processes or services has a positive effect on organizational excellence. However, the relationship between these two quality perspectives is not easy to maintain and it is a challenge for every organization to find an appropriate balance between them. Previous research shows also that there is often a striking overemphasis on continuous improvement and stepwise refinement at the expense of working with innovations. Consequently, it has become necessary to find forms for development of the balance between improvement of existing processes and innovations. It is a question of how to manage both exploitation (improvement of existing processes) and exploration (innovations). Being able to manage both exploitation and exploration and maintain a good balance is known as organizational ambidexterity. The purpose of this thesis is to develop existing knowledge of how organisational ambidexterity and innovation can be understood and developed as an approach to increasing customer value in the context of the public sector. In order to meet the purpose, the research behind this thesis was conducted through six studies. The results have been presented in six scientific articles. The analytical focus in the research has been on management of public organization. Thus, the unit of analysis has been public sector management both at national, regional and municipal level. The studies have been conducted with a qualitative approach and data collection has primarily been done through semi- structured interviews. Most of the data has been collected in Sweden. Through the studies, it appears that the current quality practice in the Swedish public sector to a large extent relates to and supports exploitation, but not exploration. The empirical findings give examples of organizations that have a large focus on systematic measurement and control of the work process. An inhibition of increased customer value is indicated in the studied organizations’ current emphasis on exploitation at the expense of exploration. The research also shows that there are a number of impediments for the public organizations studied to combine their current quality practice with an improved ability to explore. It appears that there is a need for development of the leeway for exploration in order to increase the ability to be ambidextrous. The research behind this thesis empirically identifies a number of enablers the public organization may need to work actively with in order to develop organizational ambidexterity. Some of these enabling factors harmonize with quality movement core values. This applies to core values like committed leadership, focus on customers and a holistic system perspective. In addition, the following factors are perceived to be enabling factors for organizational ambidexterity: specific budgets for both exploration and exploitation; development of a culture in which employees feel that they are allowed to make mistakes; a good dialogue both internally and with external stake holders; focusing on the implementation of innovations and clear incentives for work on exploration as well as for work on exploitation. Finally, the empirical data also shows that an enabling factor is to get different professions involved in explorative processes. This can be achieved by working through ambassadors who can promote the explorative processes. The enablers, which have been empirically identified in this research as important for organizational ambidexterity, have also previously been identified by scholars as enablers for innovations. The research behind this thesis contributes to the empirical sorting out which - out of a wide range of factors - may be the most important factors for organizational ambidexterity.<br><p>Vid tidpunkten för disputationen var följande delarbeten opublicerade: delarbete 6 accepterat.</p><p>At the time of the doctoral defence the following papers were unpublished: paper 6 accepted.</p>
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Goitom, Aron. "Crisis management & Nonprofit Organizations : An exploratory study on crisis management and learning processes within nonprofit organizations." Thesis, Jönköping University, Internationella Handelshögskolan, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-49074.
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