Journal articles on the topic 'Website value'
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Sideris, Georgios Antonios, Aikaterini-Themis Vyllioti, Danai Dima, Michael Chill, and Njogu Njuguna. "The Value of Web-Based Patient Education Materials on Transarterial Chemoembolization: Systematic Review." JMIR Cancer 7, no. 2 (May 7, 2021): e25357. http://dx.doi.org/10.2196/25357.
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Background Thousands of web searches are performed related to transarterial chemoembolization (TACE), given its palliative role in the treatment of liver cancer. Objective This study aims to assess the reliability, quality, completeness, readability, understandability, and actionability of websites that provide information on TACE for patients. Methods The five most popular keywords pertaining to TACE were searched on Google, Yahoo, and Bing. General website characteristics and the presence of Health On the Net Foundation code certification were documented. Website assessment was performed using the following scores: DISCERN, Journal of the American Medical Association, Flesch-Kincaid Grade Level, Flesch Reading Ease Score, and the Patient Education Materials Assessment Tool. A novel TACE content score was generated to evaluate website completeness. Results The search yielded 3750 websites. In total, 81 website entities belonging to 78 website domains met the inclusion criteria. A medical disclaimer was not provided on 28% (22/78) of website domains. Health On the Net code certification was present on 12% (9/78) of website domains. Authorship was absent on 88% (71/81) of websites, and sources were absent on 83% (67/81) of websites. The date of publication or of the last update was not listed on 58% (47/81) of websites. The median DISCERN score was 47.0 (IQR 40.5-54.0). The median TACE content score was 35 (IQR 27-43). The median readability grade level was in the 11th grade. Overall, 61% (49/81) and 16% (13/81) of websites were deemed understandable and actionable, respectively. Not-for-profit websites fared significantly better on the Journal of the American Medical Association, DISCERN, and TACE content scores. Conclusions The content referring to TACE that is currently available on the web is unreliable, incomplete, difficult to read, understandable but not actionable, and characterized by low overall quality. Websites need to revise their content to optimally educate consumers and support shared decision-making. Trial Registration PROSPERO International Prospective Register of Systematic Reviews CRD42020202747; https://www.crd.york.ac.uk/prospero/display_record.php?ID=CRD42020202747
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Tsao, Wen-Chin, Ming-Tsang Hsieh, and Tom M. Y. Lin. "Intensifying online loyalty! The power of website quality and the perceived value of consumer/seller relationship." Industrial Management & Data Systems 116, no. 9 (October 17, 2016): 1987–2010. http://dx.doi.org/10.1108/imds-07-2015-0293.
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Purpose Stimulated by trends in group purchasing and online social communities, consumers are changing their shopping behavior and increasingly turning to websites for their shopping needs. The purpose of this paper is to investigate how website quality influences shopping websites to create value for the customer and promote loyalty among customers, as well as moderating effects of online shopping experience. Design/methodology/approach This study collected data from 275 respondents for testing against the proposed research model by means of the partial least squares (PLS) path modeling. ADANCO software was used to assess the reliability and validity of the measurement model, conduct an analysis of the goodness of model fit for the overall model, and test the hypotheses through structural modeling. Findings Empirical results demonstrate that system quality and electronic service quality (e-service quality) have a significant positive effect on the perceived value of consumer/seller relationship; the perceived value of the consumer/seller relationship has a significant positive effect on online loyalty; online shopping experience does not exert a moderating effect on the relationship between website quality and the perceived value of consumer/seller relationship. Originality/value This study applied the PLS path modeling approach using ADANCO variance-based structural equation modeling software to verify that website quality plays an important role in distinguishing a brand from other brands in e-tailing, making it an essential factor of a shopping website’s business success. This study further verified that the amount of previous online shopping experience a consumer has does not interfere with the positive influence that website quality exerts on the perceived value of the consumer/seller relationship. The above indicates that it is imperative for website managers to adopt online shopping experience of consumers as a market segmentation variable so as to enhance website quality, increase the perceived value of consumer-seller relationships, and win consumer loyalty.
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Gea, Diyurman. "Pengujian Kualitas Website Ditinjau dari Perspektif Accessibility, Experience, Marketing dan Technology." ComTech: Computer, Mathematics and Engineering Applications 5, no. 1 (June 30, 2014): 35. http://dx.doi.org/10.21512/comtech.v5i1.2578.
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The purpose of this study was to determine the quality of the websites managed by individuals, companies and governments. The test results would be useful for managers to pay more attention to the quality of the website optimally through several perspectives: accessibility, experience, marketing and technology. The research used samples from 350 websites and the data were divided into seven categories, namely: website managed by SMEs (small and medium), website of universities, website of governments, e-commerce, news websites, website of industrial companies, and website of non-profit organization. We used Nibler as the testing tool to facilitate the assessment process. Data were analyzed using WEKA presented in the form of a decision tree. The results showed that the tested websites had an average value of 4.66 or worse (scale 1-10). The conclusion is that the manager of the website should perform repairs on the data and applications, in particular in the perspective of technology, accessibility and experience.
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Ghandour, Ahmad. "ECOMMERCE WEBSITE VALUE MODEL FOR SMES." International Journal of Electronic Commerce Studies 6, no. 2 (December 2015): 203–22. http://dx.doi.org/10.7903/ijecs.1403.
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Cassidy, Leonie Jane, and John Hamilton. "Website benchmarking: an abridged WAM study." Benchmarking: An International Journal 23, no. 7 (October 3, 2016): 2061–79. http://dx.doi.org/10.1108/bij-05-2015-0047.
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Purpose Website benchmarking theory and the website analysis method (WAM) are benchmark tested across non-commercial tropical tourism websites. The paper aims to discuss this issue. Design/methodology/approach The abridged WAM benchmarks 280 tropical tourism websites from four continental areas (Africa, Asia, Oceania, and The Americas) and presence or absence of website components objectively rank-scores. Across locations significant website benchmark score differences are determined. In all, 20 of these websites are ranked by an eight expert focus group. These experts also seek-out the existence of allocated common website components. Findings The abridged WAM approach is suitable for benchmarking tropical tourism websites. Website benchmarking scores at-level are determined. At the website, domain, and function levels significant continental area differences exist. Experts cross-check the study. They find it easier to rank websites with fewer components, and show split decisions when determining the existence of common website components. Research limitations/implications This study’s abridged version of WAM uses publicly viewable components to show significant differences across website scores, and identifies some missing components for possible future inclusion on the website, and it also supports the WAM benchmarking theory approach. Practical implications Website managers/owners can apply WAM (or an abridged WAM) to benchmark their websites. WAM is theoretically supported and it systematically allows comparison against the universal set of components and/or against competitor websites. A full or abridged WAM approach to website benchmarking is preferable to subjective or survey-based approaches. Originality/value This study successfully applies the Cassidy and Hamilton (2016) theory and approach to practical website benchmarking.
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Amer, Sally Mohamed. "The Effect of E-Servicescape, Website Trust and Perceived Value on Consumer Online Booking Intentions: The Moderating Role of Online Booking Experience." International Business Research 14, no. 6 (May 31, 2021): 133. http://dx.doi.org/10.5539/ibr.v14n6p133.
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Nowadays, there has been a rapid growth in the number of online users, which only indicates that technology is becoming even more popular. Therefore, maintaining an effective website has become essential for businesses to gain a competitive advantage. Nevertheless, the understanding of e-servicescape attributes remains unclear, especially in the tourism and hospitality sector. Therefore, this study aims to explore how the e-servicescape of a third-party website affects consumers’ behavior by developing a research model. A structural equation model was utilized to test the conceptual model. The findings suggest that both aesthetic appeal and layout & functionality can affect website trust and perceived value. Financial security affects perceived value but does not affect website trust. Both website trust and perceived value can affect online booking intentions. Furthermore, high-experienced consumers tend to have higher website trust and perceived value than less-experienced ones. Our findings provide managers with new guidance on designing and developing effective third-party websites.
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Wattana, Nuanrath, and Professor Dr. Phattarawan Tantong. "Modelling the Effect of Website Quality and Perceived Information Value on Tourist Satisfaction: A Survey of Hotels in Phuket, Thailand." Journal of Social Sciences Research, no. 57 (July 10, 2019): 1150–60. http://dx.doi.org/10.32861/jssr.57.1150.1160.
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This paper presents the investigation of the effect of website quality on tourist satisfaction. It focuses on an issue of the hotel industry in Phuket Province, Thailand: Does the website quality of hotels affect the relationship between the perceived value and tourist satisfaction? The results indicate that only the service quality aspect of website quality was affect positively associated with tourist satisfaction, whereas the service quality and information quality of hotel websites were not affect associated with the perceived information value. The perceived information value was affect strongly positively associated with tourist satisfaction.
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Demangeot, Catherine, and Amanda J. Broderick. "Engaging customers during a website visit: a model of website customer engagement." International Journal of Retail & Distribution Management 44, no. 8 (August 8, 2016): 814–39. http://dx.doi.org/10.1108/ijrdm-08-2015-0124.
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Purpose A customer’s visit to a retail website is a critical “moment of truth” during which contemporary retailers attempt to simultaneously, during a single web navigation, capture customers’ attention, build rapport, and prompt them to act. By showing how to capture customer commitment over the course of a single website visit, the concept of customer website engagement, defined as “the process of developing cognitive, affective and behavioural commitment to an active relationship with the website”, addresses strategic concerns. Drawing from literature on engagement, the purpose of this paper is to consider how retail websites can engage customers during the course of a website navigation. A conceptual model of website customer engagement underpinned by relationship marketing and communication knowledge, shows how perceptions of the website’s exploration and sense-making potential can activate consumer engagement, and is then empirically tested. Design/methodology/approach Using survey data, measures of the four dimensions of engagement (interaction engagement, activity engagement, behavioural engagement, and communication engagement) and of three drivers are developed and validated. The model is tested empirically (n=301) using structural equation modelling. Findings The results support the process conceptualisation of engagement, which identifies organismic as well as conative stages, and show the distinct roles played by perceptions of informational exploration, experiential exploration and sense-making in activating engagement. Practical implications The study provides online retailing practice with an organising framework enabling online retailing managers to consider how, depending on their product category and their size, they might (re)design their website to optimally produce customer engagement. Originality/value The study contributes to online marketing and retailing knowledge by showing the relevance of the concept of engagement as it pertains to customers’ single navigations on retail websites, and by empirically showing, through a parsimonious model, how engagement can be activated and unfold.
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Jain, Rajesh Kumar, and Santosh Rangnekar. "Measuring Website Quality Of The Indian Railways." International Journal of Entrepreneurial Knowledge 3, no. 1 (June 1, 2015): 57–64. http://dx.doi.org/10.1515/ijek-2015-0011.
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Abstract Websites are being widely used for commercial purpose in both private and public sectors. Whether such widespread use and dependency on web enhances the satisfaction among its users or not is to be understood. The objective of the present study is to examine and analyze the quality of the website of the Indian Railways. The Indian Railways website quality was compared with a perceived ideal website. The attributes for assessing the website quality of a railways were developed on the basis of pertaining literature review, interview with some of the web site users and with personal observations. In the present study the mean value in case of the Indian Railways is 36.28 and in case of perceived ideal website the mean value is 45.06. The F-statistic value is 52.75. The result allows us to infer that the Indian Railways website quality is not on the mark compared to what the users expect in a perceived ideal website. The implication of the present study is that the Indian Railways should focus on the quality of its website for increased user satisfaction and for enhancing its image.
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Huh, Jisu, and Wonsun Shin. "Consumer responses to pharmaceutical-company-sponsored disease information websites and DTC branded websites." International Journal of Pharmaceutical and Healthcare Marketing 9, no. 4 (November 2, 2015): 306–29. http://dx.doi.org/10.1108/ijphm-05-2014-0026.
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Purpose – This study aims to investigate pharmaceutical company-sponsored disease information websites that are created and operated by pharmaceutical companies. Without clear indication of the site ownership, these websites look like non-advertising health information websites. Consumers’ responses to pharmaceutical company-sponsored disease information websites were examined in comparison to their responses to typical direct-to-consumer (DTC) drug brand websites. Design/methodology/approach – A field experiment was conducted with a representative sample of US adults. Study subjects were randomly assigned to one of three live websites: pharmaceutical company-sponsored disease information website; DTC brand website with a high level of trust cues; and DTC brand website with a low level of trust cues. After viewing the assigned websites, participants completed an online questionnaire. The questionnaire included measurements for perceived website trust, attitude toward the website, intention to use information, perceived importance of prescription drug information, perceived health, prescription drug use, disposition to trust, prior experience with the website and demographic information. Findings – The pharmaceutical company-sponsored disease information website generated higher website trust and more positive attitude and information use intention than the DTC drug brand websites. The results suggest that company-sponsored disease information websites may present some ethical issues related to website identity information transparency, which seems to inhibit consumers’ persuasion knowledge activation and proper coping responses. Because such websites look like non-advertising health information websites, consumers tend to evaluate them more positively and place higher trust in them than typical DTC drug brand websites with clear advertiser identification. Originality/value – This is the first study examining pharmaceutical company-sponsored disease information websites, a relatively new form of covert DTC online advertising with potential ethical concerns due to the site identity transparency issues. This study’s findings suggest that consumers are likely to be more trusting and receptive of information presented in websites taking the form of a non-advertising health information website than in DTC brand websites.
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Rismayanti, Maya, and Ira Siti Sarah. "Pengaruh Kualitas Informasi Dalam Ulasan Online dan Kualitas Situs Web Terhadap Kepercayaan Konsumen Pada Situs Web Perjalanan Wisata (Studi Pada Traveloka)." Jurnal Riset Bisnis dan Investasi 7, no. 1 (May 24, 2021): 33–42. http://dx.doi.org/10.35313/jrbi.v7i1.2568.
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Travel websites are the choice of tourists to plan trips efficiently. One of the most popular travel and tour websites in Indonesia is Traveloka.com. Many obstacles and problems occur in an online business especially in terms of online consumer trust, Traveloka.com is no exception. This study aims to assess the information quality of reviews on the website, the quality of the website, customers' trust in the website, and finally the effect of information quality and website quality on online trust. This research uses a quantitative approach. The research questionnaire was distributed to 272 Traveloka.com consumers. The results found that the quality of information, website quality, and online trust of Traveloka.com consumers are at a good level. Moreover, there is a simultaneous and partial influence of the information quality in online reviews and the website quality on the customers' online trust of the Traveloka.com website by contributing a value of 29.6%.
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Jawad Hassan. "Usability Analysis of University Websites in Pakistan." Lahore Garrison University Research Journal of Computer Science and Information Technology 4, no. 2 (June 25, 2020): 13–29. http://dx.doi.org/10.54692/lgurjcsit.2020.0402131.
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Usability analysis of a website determines how easy it is for the user to navigate between the pages, find information of interest, and his overall experience of the usage. Good website design is focused on the user experience. Usability is one of the major factors deciding the product's value. It can decide what value the product holds for its user hence the importance of website usability cannot be ignored. In this research, we have used different, manual, and automated heuristic evaluation methods to determine the usability of different Pakistani University websites. Our main goal is to provide some insight on the usability of these University websites as no such work has been done in the past on this. We evaluate a system based on heuristic evaluation and usability standards to measure its score. We also conducted an online survey on University students to get their feedback on their University website. We concluded that the user experience of most of the University websites in Pakistan fails from the usability perspective and students usually have to face a hard time finding the relevantinformation.
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Mohd-Any, Amrul Asraf, Heidi Winklhofer, and Christine Ennew. "Measuring Users’ Value Experience on a Travel Website (e-Value)." Journal of Travel Research 54, no. 4 (February 17, 2014): 496–510. http://dx.doi.org/10.1177/0047287514522879.
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White, Caroline, Rosie Dunn, Emma Wolverson, and Evi Zafeiridi. "The views of carers, people living with dementia and healthcare practitioners about the value of online information and peer support." International Journal of Care and Caring 4, no. 4 (November 1, 2020): 549–71. http://dx.doi.org/10.1332/239788220x15934528490504.
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This article reports on research into the development of a website (Caregiverspro-MMD) intended for carers and people living with dementia. Carers, people living with dementia and healthcare practitioners were invited to explore a prototype of the website. Information was sought about: whether they thought the website would be useful; the functions and resources they would require; and their views about using an online resource. Interviews and focus groups identified support for engaging with peers online and accessing information. Concerns about online safety and the tone of websites were also indicated. Support for learning was also highlighted as a need for some.
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&NA;. "New Website Promotes Value of Medical Imaging." Journal of Clinical Engineering 29, no. 3 (2004): 132. http://dx.doi.org/10.1097/00004669-200407000-00045.
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Belarmino, Amanda Mapel, and Yoon Koh. "How E-WOM motivations vary by hotel review website." International Journal of Contemporary Hospitality Management 30, no. 8 (August 13, 2018): 2730–51. http://dx.doi.org/10.1108/ijchm-02-2017-0055.
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Purpose Based on equity theory, this paper investigates if guests write on different review websites because of different internal motivations. Furthermore, it examines the moderating effect of service’ exceeds, neutral, negative, and service recovery–on the relationship between motivations and type of website to write reviews. Design/methodology/approach To exam if the star ratings of the same hotels were significantly different across hotel, online travel agency, and third-party review websites, this study collected 12,000 star ratings from 40 hotels across the US and conducted t-tests. A survey of 1,600 US travelers was administered to uncover the motivations for writing on different websites/website combinations. Four different scenarios were used to test the moderating effect of service: exceeds, neutral, negative, and service-recovery. These responses were analyzed using backwards stepwise regression. Findings Star ratings for the same hotel do differ among the three websites; hotel is the highest and third-party is the lowest. There are seven distinct groups of guests. Guests are motivated to write reviews to balance inequitable relationships. They decide which website/website combination best improves the equity relationship. This research indicates that guests’ choice of website is based on different internal motivations. The moderating effect of the service experience was significant. Originality/value This paper contributes to the literature by examining different motivations to write online reviews by website. Prior research typically examined one website or aggregated results from multiple websites, ignoring website specific differences. This can help hoteliers to understand why initiatives to promote reviews on certain websites may be unsuccessful.
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Hardwick, J. Christopher R., and Fiona M. MacKenzie. "Information contained in miscarriage-related websites and the predictive value of website scoring systems." European Journal of Obstetrics & Gynecology and Reproductive Biology 106, no. 1 (January 2003): 60–63. http://dx.doi.org/10.1016/s0301-2115(02)00357-3.
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Moedjahedy, Jimmy, Arief Setyanto, Fawaz Khaled Alarfaj, and Mohammed Alreshoodi. "CCrFS: Combine Correlation Features Selection for Detecting Phishing Websites Using Machine Learning." Future Internet 14, no. 8 (July 27, 2022): 229. http://dx.doi.org/10.3390/fi14080229.
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Internet users are continually exposed to phishing as cybercrime in the 21st century. The objective of phishing is to obtain sensitive information by deceiving a target and using the information for financial gain. The information may include a login detail, password, date of birth, credit card number, bank account number, and family-related information. To acquire these details, users will be directed to fill out the information on false websites based on information from emails, adverts, text messages, or website pop-ups. Examining the website’s URL address is one method for avoiding this type of deception. Identifying the features of a phishing website URL takes specialized knowledge and investigation. Machine learning is one method that uses existing data to teach machines to distinguish between legal and phishing website URLs. In this work, we proposed a method that combines correlation and recursive feature elimination to determine which URL characteristics are useful for identifying phishing websites by gradually decreasing the number of features while maintaining accuracy value. In this paper, we use two datasets that contain 48 and 87 features. The first scenario combines power predictive score correlation and recursive feature elimination; the second scenario is the maximal information coefficient correlation and recursive feature elimination. The third scenario combines spearman correlation and recursive feature elimination. All three scenarios from the combined findings of the proposed methodologies achieve a high level of accuracy even with the smallest feature subset. For dataset 1, the accuracy value for the 10 features result is 97.06%, and for dataset 2 the accuracy value is 95.88% for 10 features.
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Priyadarshini, Chetna, S. Sreejesh, and M. R. Anusree. "Effect of information quality of employment website on attitude toward the website." International Journal of Manpower 38, no. 5 (August 7, 2017): 729–45. http://dx.doi.org/10.1108/ijm-12-2015-0235.
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Purpose The purpose of this paper is to develop and validate an empirical model examining the job seekers’ perception about information quality of corporate employment websites and its impact on their attitude toward the websites through perceived playfulness and usefulness. Furthermore, the study also examines the job seekers’ e-trust as condition under which these mechanisms generate website attitude. Design/methodology/approach A sample of 385 active job seekers was selected through systematic random sampling. A web-based questionnaire was used to elicit responses for the study. Structural equation modeling was used to validate the proposed model. Findings Results indicate that the information quality dimensions positively influence perceived playfulness and perceived usefulness, which in turn evoke the website attitude. Furthermore, e-trust was found to moderate the above said relationships. Originality/value The study contribution lies in an empirical validation of a model showing the mechanisms and the condition through which the relationship exists between perceived information quality of e-recruitment websites and job seekers’ website attitude, and thus responds to the call for additional research that generalizes the influence of information characteristics of websites on job seekers’ behavioral outcomes.
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Sparre, Kirsten. "The Value of Internet Research to Danish Council Reporters." Nordicom Review 29, no. 1 (April 1, 2008): 17–28. http://dx.doi.org/10.1515/nor-2017-0168.
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Abstract This article presents the findings from qualitative interviews with nine Danish council reporters on how they use the Internet for research on council affairs. Through qualitative interviews, the article aims to qualify and expand findings from survey research on journalists’ use of the Internet for research and asks how much value journalists add to information found on the Internet and how important Internet research is compared to other types of research. The journalists interviewed found that the council website was useful as a provider of factual information about the council and a searchable archive of council affairs. Most importantly, the website expands the opportunities for monitoring council affairs. Journalists also found that access to Internet-based information on websites outside the council has improved the quality of their products. Generally, council reporters add context, opinions, and democratic control to information found on the Internet and do not see the Internet as a competitor for audience attention.
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Kühn, S. W., H. Spies, and D. J. Petzer. "Online servicescape dimensions as predictors of website trust in the South African domestic airline industry." Southern African Business Review 19, no. 1 (February 26, 2019): 44–71. http://dx.doi.org/10.25159/1998-8125/5833.
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Increased costs, competition and a dynamic environment have led to South African domestic airlines relying more on their own websites as outlets for airline tickets. Customers’ e-commerce uptake with respect to buying airline tickets online has been slow, attributed mostly to a lack of website trust. A well-designed online service scape has been identified as an important contributor to website trust by several authors, but not yet in this particular context or industry. This study investigates the extent to which three online service scape dimensions predict website trust in the South African domestic airline industry. A quantitative and descriptive research design was followed, and 300 responses were collected through self-administered questionnaires from domestic airline passengers who had purchased an airline e-ticket from a website. A multiple regression analysis indicates that online financial security is the best predictor of website trust, followed by layout and functionality and aesthetic appeal. Consequently, it is recommended that South African domestic airlines that wish to cultivate website trust should focus primarily on enhancing the online financial security of their websites, followed by customising the layout and functionality of their websites, and lastly improving aesthetic appeal by increasing the entertainment value of their websites.
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Rahardja, Untung, Qurotul Aini, and Yustin Novita Dewi. "Alexa Rank Sebagai Alat Ukur Popularitas Website Crowdfunding." Technomedia Journal 2, no. 2 (April 22, 2018): 29–40. http://dx.doi.org/10.33050/tmj.v2i2.322.
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Pengguna internet yang drastis di seluruh penjuru dunia saat ini membuat semua hal berubah sangat cepat. Dalam penggunaan internet yang berkembang saat ini salah satunya adalah website. Untuk menentukan nilai sebuah website dibutuhkan popularitas untuk menunjangnya. Dapat dilihat dari pemeringkatan web terutama pada website crowdfunding, website yang bergerak di bidang penggalangan dana yang menyajikan informasi dan interaksi didalamnya. Untuk dapat mengetahui peringkat dalam sebuah website, dapat menggunakan Alexa Rank sebagai alat ukur pemeringkatannya. Dalam penelitian ini menggunakan metode pengumpulan data dengan dilakukan 7 (tujuh) literature survey tentang pemeringkatan website diantaranya terkait dengan penggunaan Alexa Rank. Sebuah popularitas dapat di buktikan dengan menggunakan Alexa Rank melalui 3 (tiga) fasilitas Alexa Rank yang dapat digunakan dengan mudah. Hasil akhir penelitian ini dilakukan dengan penggunaan fasilitas yang di sediakan Alexa Rank untuk mengetahui, memantau maupun memonitoring popularitas website crowdfunding.
Kata kunci: Website, Website Crowdfunding, Alexa Rank Internet users who drastically throughout the world today makes all things change very quickly. In the growing use of the internet at this time one of them is the website. To determine the value of a website's popularity is required for menunjangnya. It can be seen from the web ratings mainly on the website of crowdfunding, website in the fundraising that present information and interactions within. To be able to know the ranking in a website, it can use the Alexa Rank as a measuring instrument pemeringkatannya. In this study using the method of data collection was done with 7 (seven) literature survey about the ranking of websites which were associated with the use of the Alexa Rank. A popularity can be proved by using the Alexa Rank through three (3) Alexa Rank facilities that can be used easily. The end result of this research was conducted with the use of facilities that provide Alexa Rank to discover, monitor or monitor crowdfunding website popularity.
Keywords: Website, Website Crowdfunding, Alexa Rank
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Jeon, Hongshin, and Jungsick Min. "Effect of University Website Composition on Entrance, Career Path, Satisfaction and PUBLIC VALUE -Focused on College Students Who Entered the Department of Beauty-." J-Institute 6, no. 4 (December 31, 2021): 61–73. http://dx.doi.org/10.22471/value.2021.6.4.61.
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Król, Karol. "THE INTERNET ADDRESSES OF AGROTOURISTIC FARMS AND THEIR INFORMATIVE VALUE." Folia Turistica 45 (December 31, 2017): 81–93. http://dx.doi.org/10.5604/01.3001.0012.0508.
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Purpose. The analysis of information available in the Domain Name Registry and the digital archive on selected internet domains of agrotouristic farms. The answer to the question whether this information can be helpful in choosing a specific offer. Method. The analysis of the domain’s history – digital copies of websites of chosen agrotouristic farms recorded in the Wayback Machine web archive. The analysis of data available in the WHOIS database. Findings. The analysis of data available in the Research and Academic Computer Network (NASK) does not allow to clearly assess a counterparty’s credibility. Tracking the domain’s history enables to record how artwork, contents and technique of performing agrotouristic farm websites have changed and also how their business type has evolved. Irregularities connected, among others, to the operator being the domain’s customer were noticed in the set of analysed websites. Research and conclusion limitations. 10 addresses of agrotouristic farm websites accessed on 19 December 2016 from the first tab of searching results in one of public website catalogues were examined. As the Wayback Machine web archive collects copies of archival websites regardless of the domain where they are available, the WHOIS database only contains information about national domains of the highest level (.pl). Practical implications. Survey methods used in the paper are universal – they can be helpful in evaluation of credibility of any subject promoting services on the website within a national domain of the highest level. They can be also used to verify history of any web domain which can be helpful before its registration. Originality. The concept of using the Wayback Machine digital archive to evaluate a counterparty’s credibility and potential value of an internet domain. The concept of using the WHOIS registry to estimate credibility of an agrotouristic offer. Type of paper. The paper presents the results of empirical surveys. A case study.
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Wash, Rick. "The Value of Completing Crowdfunding Projects." Proceedings of the International AAAI Conference on Web and Social Media 7, no. 1 (August 3, 2021): 631–39. http://dx.doi.org/10.1609/icwsm.v7i1.14388.
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Crowdfunding systems are social media websites that allow people to donate small amounts of money that add up to fund valuable larger projects. These websites are structured around projects: finite campaigns with well-defined goals, end dates, and completion criteria. We use a dataset from an existing crowdfunding website --- the school charity Donors Choose --- to understand the value of completing projects. We find that completing a project is an important act that leads to larger donations (over twice as large), greater likelihood of returning to donate again, and few projects that expire close but not complete. A conservative estimate suggests that this completion bias led to over $15 million in increased donations to Donors Choose, representing approximately 16\% of the total donations for the period under study. This bias suggests that structuring many types of collaborative work as a series of projects might increase contribution significantly.
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Blazquez, Desamparados, Josep Domenech, and Ana Debón. "Do corporate websites’ changes reflect firms’ survival?" Online Information Review 42, no. 6 (October 8, 2018): 956–70. http://dx.doi.org/10.1108/oir-11-2016-0321.
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Purpose The purpose of this paper is to analyze to what extent changes in corporate websites reflect firms’ survival. Since keeping a website online involves some costs, it is likely that firms would invest resources on it only when they are active and healthy. Therefore, when a firm dies, this event is likely to be manifested on its website as lacking updates or being down. Design/methodology/approach Changes in the corporate websites of a panel of Spanish firms were tracked between 2008 and 2014 in order to evaluate the approach. The status of websites, classified according to the type of change undergone, was used to infer firms’ activity status (active or inactive). Multi-period logistic regressions and a duration model were applied to study the relationship among the website status and the firm’s status. Findings Results showed that changes in website contents clearly reflect the firm’s status. Active firms were mainly associated with updated corporate websites, while inactive firms were more associated with down websites. In fact, results confirmed that the firms’ death hazard increases when the website activity lowers. Originality/value Although online information is increasingly being used to monitor the economy, this is the first study to connect online data to firms’ survival. The results revealed a new source of information about business demography and evidenced corporate websites as a fresh source of high granularity business data.
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Garcia-Madariaga, Jesús, Nuria Recuero Virto, Maria Francisca Blasco López, and Joaquín Aldas Manzano. "Optimizing website quality: the case of two superstar museum websites." International Journal of Culture, Tourism and Hospitality Research 13, no. 1 (May 20, 2019): 16–36. http://dx.doi.org/10.1108/ijcthr-06-2018-0074.
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Purpose Studies that examine users’ perceptions of museum’s website quality are scarce. The purpouse of this paper is to propose a multi-group comparison between two superstar museums to outline the variables that define website quality regarding museum websites towards achieving e-loyalty, trust and perceived control. Design/methodology/approach The sample comprised 305 valid online questionnaires, collected from a panel survey using a quota-sampling technique. The proposed model was tested using partial least squares analysis multi-group comparison between Prado and Thyssen-Bornemisza museum websites. Findings Website quality plays a determinant role in users’ behavioural outcomes. As evidenced in the results for the first time in a museum setting, website quality has the potential of influencing e-loyalty, trust and perceived control. Besides, trust has a positive influence on e-loyalty and perceived control, on trust. The multi-group comparison revealed no significant differences between the two museum superstars, which offer highly useful insights for the correct design of these websites. Originality/value This research addresses a multi-group comparison using partial least squares, a quite recent technique that advances knowledge regarding this method. It contributes to knowledge museum website management and online literature by means of proposing website quality as a dimension that includes content, ease of understanding, emotion, informational fit-to-task, promotion and visual appeal and by revealing significant effects of the relationships of the proposed model. Museum managers are provided with valuable inputs to design websites in an appropriate and suitable way for their users so they will be more willing to repeat their navigation experience.
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Canziani, Bonnie Farber, and Dianne H. B. Welsh. "Website quality for SME wineries: measurement insights." Journal of Hospitality and Tourism Technology 7, no. 3 (August 1, 2016): 266–80. http://dx.doi.org/10.1108/jhtt-02-2016-0009.
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Purpose The study aims to offer a general review of website evaluation, with particular application to the winery tourism field. Automated website evaluation is explored as a complementary tool in the evaluation of small and medium enterprise (SME) winery websites. Design/methodology/approach The study adopted a mixed-method investigation including a critical review of winery website evaluation literature and analysis of winery website scores generated through a free service of a commercial automated evaluation scoring system. Findings No standards currently exist for winery website evaluation metrics and current evaluation processes suffer from human rater bias. An automated evaluation scoring system used in the study was able to discriminate between a sample of known best practice websites and other independently formed samples representing average wineries in the USA and in North Carolina. Research limitations/implications Wineries and other small business tourism firms can benefit by incorporating automated website evaluation and benchmarking into their internet strategies. Reported human rater limitations noted in manual evaluation may be minimized using automated rating technology. Automated evaluation system metrics tend to be updated more frequently and offer better alignment with trending consumer expectations for website design. Originality/value The current study used an automated website quality evaluation tool that serves to move winery website design efforts forward and supports the goals of reputation management for tourism businesses relying on internet marketing.
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Saputra, Riyo, Muhammad Jazman, Syaifullah Syaifullah, and Muhammad Luthfi Hamzah. "USABILITY EVALUATION OF THE WEBSITE SERVICES USING THE WEBUSE METHOD (A CASE STUDY: PUSTAKAARSIP.KAMPARKAB.GO.ID)." Jurnal Teknik Informatika (Jutif) 3, no. 6 (December 26, 2022): 1601–12. http://dx.doi.org/10.20884/1.jutif.2022.3.6.412.
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This researcher aims to find the DISPERSIP website in terms of usability using Website Usability Evaluation (WEBUSE) to determine which parts need to be improved. The Kampar Regency Library and Archives Service have implemented one of the online-based library services with the implementation of a website in the library and archives section of Kampar Regency. The aim is that governance relationships involving the Government, the private sector and the community can be created to be more effective, efficient, productive and responsive. In its application, problems arise, such as incompatibility of menu names, no back button, colour differences, and inactive links and errors—an unprecedented evaluation of the website's usability. The WEBUSE method determines the usability level of a website based on the user's perspective. Data collection was carried out using a questionnaire distributed to all active members of the library with a definite website with a total of 100 respondents based on the slovin formula. Based on the results of the usability evaluation, the DISPERSIP website got a good usability level for the four categories of usability in the WEBUSE method, namely Content, Organization and Readability with a value of 0.70, Navigation and Links with a value of 0.69, User Interface Design with a value of 0.70 and Performance and Effectiveness got a score of 0.60. Overall the DISPERSIP website has good usability with a value of 0.67, and there are eight recommendations for usability improvements based on the problem.
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Rafetzeder, Angelika. "Mind the Culture Gap: A Cross-Cultural Analysis of Tourism Destination Websites in Austria and the United Kingdom." JOURNAL OF INTERNATIONAL BUSINESS RESEARCH AND MARKETING 4, no. 6 (2019): 35–41. http://dx.doi.org/10.18775/jibrm.1849-8558.2015.46.3004.
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Websites of destination marketing organisations (DMO’s) are important tools to market tourism destinations to prospective visitors. They provide an abundance of information for tourists and help them plan their visit to the destination or find inspiration for an upcoming vacation. In many cases, website visitors come from other countries and cultures. In order to satisfy the needs of international website visitors, website providers would need to consider diverse cultural backgrounds and different languages when designing, implementing and maintaining a website. The main objective of this master thesis is to analyse the depiction of cultural values on DMO websites in Austria and the United Kingdom. It is then sought to compare them to the perceived cultural values of the respective host country by looking at Hofstede’s and Hall’s cultural frameworks. Moreover, it is aimed to provide a framework for tourism professionals and website developers who oversee and implement the creation of websites for tourism destinations. To establish the foundation of this thesis, an extensive literature review in the field of cross- cultural web design is provided with the aim to support the process of further developing a framework for the analysis of cultural values on the World Wide Web. Drawing on Hofstede’s dimensions and Hall’s high/low context theory this framework seeks to broaden the cross-cultural lens adopted by website providers. The content analysis is going to include 18 DMO websites that represent tourism destinations on three levels: Nations, provinces/countries and cities. The analysis is expected to shed light on website design in Austria and the United Kingdom and increase awareness towards the significance of localized cultural values. It should provide recommendations for professionals who are implementing websites for tourism destinations. Additionally, the study on Austrian and British websites can be of excellent value for tourism managers and destination marketers since both countries welcome many tourists each year.
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Font-Julian, Cristina I., José-Antonio Ontalba-Ruipérez, and Enrique Orduña-Malea. "Hit count estimate variability for website-specific queries in search engines." Aslib Journal of Information Management 70, no. 2 (March 19, 2018): 192–213. http://dx.doi.org/10.1108/ajim-10-2017-0226.
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Purpose The purpose of this paper is to determine the effect of the chosen search engine results page (SERP) on the website-specific hit count estimation indicator. Design/methodology/approach A sample of 100 Spanish rare disease association websites is analysed, obtaining the website-specific hit count estimation for the first and last SERPs in two search engines (Google and Bing) at two different periods in time (2016 and 2017). Findings It has been empirically demonstrated that there are differences between the number of hits returned on the first and last SERP in both Google and Bing. These differences are significant when they exceed a threshold value on the first SERP. Research limitations/implications Future studies considering other samples, more SERPs and generating different queries other than website page count (<site>) would be desirable to draw more general conclusions on the nature of quantitative data provided by general search engines. Practical implications Selecting a wrong SERP to calculate some metrics (in this case, website-specific hit count estimation) might provide misleading results, comparisons and performance rankings. The empirical data suggest that the first SERP captures the differences between websites better because it has a greater discriminating power and is more appropriate for webometric longitudinal studies. Social implications The findings allow improving future quantitative webometric analyses based on website-specific hit count estimation metrics in general search engines. Originality/value The website-specific hit count estimation variability between SERPs has been empirically analysed, considering two different search engines (Google and Bing), a set of 100 websites focussed on a similar market (Spanish rare diseases associations), and two annual samples, making this study the most exhaustive on this issue to date.
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Connell, Cara, Ruth Marciniak, Lindsey I. Carey, and Julie McColl. "Customer engagement with websites: a transactional retail perspective." European Journal of Marketing 53, no. 9 (September 9, 2019): 1882–904. http://dx.doi.org/10.1108/ejm-10-2017-0649.
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Purpose This paper aims to focus on customer engagement (CE) in the underexplored context of transactional retailing websites, providing insight into the drivers, manifestations and dimensionality of the construct. The website is viewed as a collection of environmental stimuli, and focus is placed on identifying the website environmental cues that promote CE. Design/methodology/approach This focussed study follows an exploratory research design. A total of 22 semi-structured interviews were conducted with one segment group: over-55-year-old female online shoppers in the most commonly purchased product category online, clothing. The stimulus–organism–response model forms the theoretical framework. Findings The unique findings identify that product-related environmental cues drive CE on a website, suggesting that CE occurs at the level of the product, as opposed to the website. Research limitations/implications CE with websites exists beyond the customer–brand dyad, with the website forming the third node in a triadic relationship between customer, brand (at level of the product) and website (at level of the product-related cues). Practical implications This study reveals the relationship between website environmental cues and the manifestation of CE, providing managers with insight on how best to drive CE. Confirmation is provided that the website represents a vital touchpoint in the engagement journey of a retail customer. Originality/value Websites as a focal object for CE are markedly under-researched. This study empirically supports the relevance of considering CE in this context and reveals the influence online environments have on CE.
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Galati, Antonino, Maria Crescimanno, Salvatore Tinervia, and Dario Siggia. "Website quality and internal business factors." International Journal of Wine Business Research 28, no. 4 (November 21, 2016): 308–26. http://dx.doi.org/10.1108/ijwbr-08-2015-0026.
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Purpose The purpose of this paper is dual. The first is to assess the quality of websites of Italian wineries, using the Web Assessment Index (WAI), and compare e-commerce and e-marketing websites. The second is to verify the existence of a relationship between the website quality and business revenue, on one hand, and the characteristics of managers, on the other. Design/methodology/approach A two-step survey was carried out to respond to the aims of the study. First, a sample of wineries was contacted to capture information on both the wineries and managerial characteristics. On the basis of the observed data, a second step of the analysis was performed taking into consideration 84 wineries having a website. The website quality has been evaluated by WAI, and afterwards, it has been related to the internal business factors previously identified. Findings Findings show that the website quality is higher in e-commerce websites than in e-marketing websites, and that business revenue and the education level of managers have a positive influence on the websites’ quality. Research limitations/implications The results of the study need to be interpreted within the context for which this research was designed and cannot be applied generally to all businesses. Practical implications Findings have some theoretical and practical implications. From a theoretical point of view, this study validates the WAI model in the wine sector. From a managerial perspective, results are useful both for wineries creating an online presence for the first time, and for those already existing which, and for system designers of websites. Originality/value Very few empirical studies have been conducted on the relationship between website quality, business performance and managerial characteristics.
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Jiao, Lei, HuaPing Xiao, XiaoZhuo Zhu, and Xu Zhao. "Factors Influencing Information Service Quality of China Hospital: The Case Study of since 2017 of a Hospital Information Platform in China." Computational and Mathematical Methods in Medicine 2020 (July 1, 2020): 1–17. http://dx.doi.org/10.1155/2020/2089024.
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Background: As a country with the largest number of netizens around the world, China enjoys improving social information services based on the Internet. With such a large quantity of network users, it is inevitable for China’s hospitals at various levels to provide patients and the public with information services by setting up their own official websites. But it is still elusive for the factors affecting the information service quality of China Hospital. Objective: Identifies the factors affecting the information service quality of the case of the Online website of a hospital in China.adding new content to the research fruits in this field. The research can effectively enhance the efficiency of hospital resource utilization, allocating limited resources to most efficient areas and leveling up the information service quality of hospitals to the largest extent. This ultimately improves patient satisfaction. Method: This research investigates the factors affecting the information service quality of the case of a Chinese hospital online website and by means of Delphi method, statistical analysis, and other research methods, formulates the Evaluation Indicator System for the Information Service Quality of the case of the Online website of a hospital in China. The research applies this system to the empirical research on the information service quality of the hospital’s website and then makes a comparative analysis between the research results and traffic data of the websites of other hospitals over the same period. Results: By means of the Bivariate Correlation, the author carried out a correlation analysis of the comprehensive evaluations of the information service of the Online website of a hospital in China and the traffic data of the Online website of a hospital in China, including the total traffic, PV and UV. For details of the analysis results, indicates that the correlation coefficient among the three objects is 1, a significant correlation. It also suggests that the comprehensive evaluations of the information service of A Chinese hospital website and the traffic of A Chinese hospital website are positively correlated. The information service quality of China Hospital website is an important component of the hospital’s overall service quality. This research on the information service quality of China Hospital website covers the website’s service functions, service quality, resources and the front-end and back-end technology systems. Discussion and conclusion: In the case that the China Hospital information service function is still not perfect, perfecting the functions of China Hospital website plays a decisive role in improving the information service quality of the hospital. In addition, it can be inferred that after the information service function of China Hospital website is improved or the evaluation of the functional quality attribute of website information service scores higher, the supporting attribute of website information service will be the next key task for the hospital in enhancing its information service quality is the improvement ratio of Functional quality attribute of website information service and the supporting attribute of website information service tend to be the same., And even the improvement rate of the supporting attribute is sometimes higher than the improvement rate of Functional quality. So The construction of a model of the comprehensive evaluation system on the information service of has pointed out a new direction in China’s research in this field, This model is both of high theoretical value and practical value.
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Król, Karol. "Forgotten agritourism: abandoned websites in the promotion of rural tourism in Poland." Journal of Hospitality and Tourism Technology 10, no. 3 (September 17, 2019): 431–42. http://dx.doi.org/10.1108/jhtt-09-2018-0092.
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Purpose Until recently, a large number of owners of small agritourism farms in Poland, for promotional purposes, used the (“abandoned”) websites made in an amateur manner at the lowest possible cost. The main purpose of this study is to characterize these websites. To achieve this goal, an attempt was made to evaluate the quality of these sites. Design/methodology/approach Two sets of websites were studied: the set of archaic sites (n = 282) and the set of modern sites (n = 282). The study consisted in the evaluation of selected attributes of the website development technology. The obtained results were normalized using the method of zero unitarization. Subsequently, the value of the aggregate variable was determined, which made it possible to describe each website with one synthetic quality index (SQI). Findings “Abandoned websites” do not perform marketing and sales functions. Owing to the frequent lack of content, they also lack an informative function. These websites have documentary value, as well as a historical function. Originality/value The paper presents the assessment of websites using one of the unification methods and the SQI. It has been shown that websites, in addition to having typical functions such as information, marketing or contact, may also have a historical function.
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Chalk, Stuart J. "Leveraging Web 2.0 technologies to add value to the IUPAC Solubility Data Series: development of a REST style website and application programming interface (API)." Pure and Applied Chemistry 87, no. 11-12 (December 1, 2015): 1127–37. http://dx.doi.org/10.1515/pac-2015-0403.
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AbstractThis paper details an approach to re-purposing scientific data as presented on a web page for the sole purpose of making the data more available for searching and integration into other websites. Data ‘scraping’ is used to extract metadata from a set of pages on the National Institute of Standards and Technology (NIST) website, clean, organize and store the metadata in a MySQL database. The metadata is then used to create a new website at the authors institution using the CakePHP framework to create a representational state transfer (REST) style application program interface (API). The processes used for website analysis, schema development, database construction, metadata scraping, REST API development, and remote data integration are discussed. Lessons learned and tips and tricks on how to get the most out of the process are also included.
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Chang, Shu-Hao, Wen-Hai Chih, Dah-Kwei Liou, and Yu-Ting Yang. "The mediation of cognitive attitude for online shopping." Information Technology & People 29, no. 3 (August 1, 2016): 618–46. http://dx.doi.org/10.1108/itp-08-2014-0172.
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Purpose – The purpose of this paper is to explore the relationships among intrinsic motivation, extrinsic motivation, flow, cognitive attitudes, perceived satisfaction, and purchase intention of consumers’ online shopping from a cognitive attitudes perspective. This study collected data from consumers having bought goods on the e-shopping platform. Design/methodology/approach – This study adopted online questionnaire through my3q (www.my3q.com) for data collection. This research collected and analyzed 866 samples by using the structural equation modeling for validation of the proposed model. Findings – The results indicated that hedonic value, utilitarian value, security, and privacy significantly affected cognitive attitudes (i.e. cognitive trust and perceived risk). Cognitive attitudes significantly affected perceived satisfaction and purchase intention, respectively. Flow significantly and positively influenced cognitive trust and purchase intentions, respectively. Cognitive trust is the mediators between motivations/flow and perceived satisfaction/purchase intention. Research limitations/implications – Both of intrinsic motivation and extrinsic motivation can reflect the cognitive and conscious plan of an individual for a particular task. The cognitive trust and perceived risk are partial mediator and full mediator in the model, respectively. Hedonic value, utilitarian value, security, privacy, and flow all affect the individual’s perceived satisfaction and purchase intention through cognitive trust and perceived risk in the context of online shopping. Cognitive trust is a full mediator of the effects of privacy on purchase intention. It indicates that consumers must fully trust the website to ensure that the information provided by consumers in the transaction will not spread out for the protection of personal privacy. Practical implications – This study aimed to assist the marketing personnel of the EC industry to examine the key influential factors of consumers’ purchase satisfactions and purchase intentions. The results of this study indicated that cognitive trust is the foundation for gaining and retaining customers. The classification of consumer motivations facilitates the understanding of consumers’ demands and accurate interpretation of consumers’ needs. The main influential factor of cognitive trust is utilitarian value. Therefore, this study states that the primary intrinsic motivation of online shopping for most consumers is utilitarian value (e.g. saving time, the cost of searching for the appropriate products, and increasing purchasing efficiency). Social implications – Websites should strengthen the quality and quantity of product information. In addition, websites should provide a dynamic presentation of the product by presenting in various forms (multimedia and text description) about product-related information in order to increase consumers’ hedonic value. For the aspects of security and privacy, websites should provide consumers with reliable safety features, such as secure socket layer or digital signature, smooth communication channel (specific phone services and e-mail address), and consumer’s privacy statements. Finally, web design should meet with the consumer experience model in order to make the website easy to use and order the purchase from the website directly. Websites should also increase the fluency and positive experience of consumers and improve the interaction of a website. Meanwhile, websites need to feedback the consumer problem instantly and provide customized information in order to increase the chance of interaction between the consumers and the website. Originality/value – Relevant studies have explored online shopping from various perspectives, but few studies have examined consumers’ cognitive attitudes toward websites from the consumer motivation perspective. Thus, this study focussed on the influences of consumers’ intrinsic and extrinsic motivations (e.g. hedonic value, utilitarian value, security, and privacy) on their cognitive attitudes toward websites. In addition, with the rapid development of the internet in recent years, internet users’ online flow experiences have gained increased attention. The creation of attractive consumption conditions is vital for website managers to provide consumers with flow experiences. Therefore, this study included consumers’ flow in the proposed model.
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Agag, Gomaa M., Mohamed A. Khashan, Nazan Colmekcioglu, Ahmed Almamy, Nawaf S. Alharbi, Riyad Eid, Haseeb Shabbir, and Ziad Hassan Saeed Abdelmoety. "Converting hotels website visitors into buyers." Information Technology & People 33, no. 1 (April 30, 2019): 129–59. http://dx.doi.org/10.1108/itp-12-2017-0446.
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Purpose Despite the increasing utilization of webpages for the purposes of information seeking, customers’ concerns have become a crucial impediment for online shopping. The purpose of this paper is to examine the influence of the effectiveness of web assurance seals services (WASS) and customers’ concerns on customer’s willingness to book hotels through perceived website trust and perceived value. Design/methodology/approach A questionnaire was administrated to measure the study variables. Using partial least squares–structural equation modeling approach to analyze the data collected from 860 users of online hotel websites. Findings The results indicate that WASS influence positively on perceived website trust and negatively on consumers’ concerns. As well as, perceived value and trust play a mediating role in the link between WASS and consumers’ concerns and their intentions. Finally, perceived website trust and perceived value have greater effect on intention to book hotel for low-habit consumers. Research limitations/implications This study ignored the cross-culture issue as it concentrates on the customers from developing countries, so further research may need to compare between two or more than two samples from different societies that could give a significant insights. Second, this study stresses on the WASS to predict customers booking intentions that indicates significant results, so further research may need to examine the role of online reviews as a predictor of customers purchase decision as well. Originality/value To the authors’ best knowledge, this is the first empirical research that investigates and examines the influence of the effectiveness of WASS and consumers’ concerns on consumers’ intentions through perceived value and trust. This research also investigates the moderating role of habit in the link between perceived website, perceived value and consumers’ intentions.
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Riza, Ozzy Secio, Novia Lestari, and Nurjanah Nurjanah. "Analyzing the Usability of University’s Websites in Sumatera Using the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) Method." MOTIVECTION : Journal of Mechanical, Electrical and Industrial Engineering 4, no. 1 (February 25, 2022): 17–26. http://dx.doi.org/10.46574/motivection.v4i1.105.
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This study was carried out to analyze the quality of college websites in Sumatra in terms of usability of the website. Results of the analysis presented as ranking using TOPSIS method. The object of this study was five university websites in Sumatra, Lampung University (UNILA), Medan State University (UNIMED), Andalas University (UNAND) Padang State University (UNP), and Sriwijaya University (UNSRI) with 7 criteria including accessibility, customization and personalization, download speed, ease of use, errors, navigation, and site content. Results of the research that has been calculated then ranked using TOPSIS. The results of the research show that UNAND’s website has the most excellent usability with value similarity to the ideal solution is 0.707. Compared with webometrics’ rank released in July 2021, there is a difference in ratings. Such differences may occur because the study was measuring the usability of its website and using TOPSIS method while webometrics uses different indicators.
Penelitian ini menganalisa kualitas website beberapa universitas di Sumatera ditinjau dari usability website. Hasil analisis disajikan dalam bentuk rangking dengan menggunakan metode TOPSIS. Objek penelitian ini merupakan website Perguruan Tinggi di Sumatera, yaitu Universitas Lampung (UNILA), Universitas Negeri Medan (UNIMED), Universitas Andalas (UNAND) Universitas Negeri Padang (UNP), dan Universitas Sriwijaya (UNSRI). Hasil penelitian menunjukkan bahwa website UNAND memiliki usability yang paling baik dengan nilai similarity to ideal solution adalah 0,707. Dibandingkan dengan peringkat webometrics, terdapat perbedaan peringkat. Perbedaan tersebut dapat terjadi karena penelitian mengukur usability website dan menggunakan TOPSIS, sedangkan webometrics menggunakan indikator berbeda.
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Abdullah, Dahlan, K. Jayaraman, and Saiful Bahri Mohd Kamal. "A Conceptual Model of Interactive Hotel Website: The Role of Perceived Website Interactivity and Customer Perceived Value Toward Website Revisit Intention." Procedia Economics and Finance 37 (2016): 170–75. http://dx.doi.org/10.1016/s2212-5671(16)30109-5.
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Sheikh, Arslan. "Evaluating the usability of COMSATS Institute of Information Technology library website: a case study." Electronic Library 35, no. 1 (February 6, 2017): 121–36. http://dx.doi.org/10.1108/el-08-2015-0149.
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Purpose Library websites serve as gateways to the information resources and services of their libraries. In today’s digital age, the development of websites is inevitable for libraries as a means to provide users with online services at their desktops. This case study reports the findings of a usability study of an academic library website from the user’s perspective. Design/methodology/approach An online survey on the efficacy of the website and statistical reports from Google Analytics were used as tools to assess and track the use of the Commission on Science and Technology for Sustainable Development in the South (COMSATS) Institute of Information Technology’s (CIIT’s) library website resources by national and international users. A sample of 550 users was invited by e-mail to respond to the questionnaire covering various usability features of the website. Findings Findings reveal that users are largely satisfied with the usefulness, convenience, design and quality of CIIT library website. Moreover, the users are mostly making use of the website for accessing research papers through the Higher Education Commission (HEC) digital library, exploring free online open access journals, searching for e-books and examining the library collection via online public access catalog (OPAC). This shows that the library website has a significant role in the pedagogical activities of the CIIT community. Research limitations/implications The results are limited to a case study of CIIT, Islamabad campus library website. Practical implications The findings of this study will help the library administration to overcome existing deficiencies in the CIIT library website. Originality/value The study is a foremost usability evaluation of CIIT, Islamabad campus library website from the user perspective.
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Raharja, Setya, Rahmat Fadhli, Meilina Bustari, and Widia Murni Wijaya. "Analysis of the quality of the vocational high school library website with the WebQual 4.0 method." Berkala Ilmu Perpustakaan dan Informasi 18, no. 2 (December 1, 2022): 219–31. http://dx.doi.org/10.22146/bip.v18i2.4952.
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Introduction. The use of library websites has begun to be used massively by libraries as a source of digital library information. This study aims to analyze the quality of the vocational school library website and identify the factors that influence the quality of the website.
Data Collection Methods. Using quantitative methods with a population of all vocational high school students in Yogyakarta. Data were obtained using a questionnaire on 357 students from three schools.
Data Analysis. Data analysis techniques were performed using WebQual Index (WQI) and Importance Performance Analysis (IPA) analysis.
Results and Discussion. The results of this study found a WQI value of 0.87 on the library website of SMKN 1 Bantul, the library website of SMKN 1 Godean of 0.85 and of SMKN 2 Yogyakarta of 0.81. The quality of the library website at SMKN 1 Bantul is the library website with the best quality based on user perceptions. There are five factors that are important for users, namely a positive experience when visiting the website, reliable information provided by the website, personal data security, personalization features, and website manager information.
Conclusion. In general, the quality of the vocational high school library website in Yogyakarta is good based on three aspects, namely usability, information quality and interaction service quality.
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Wei, Jie Yu, and Qi Ming Sun. "The Research of Chinese Website Brand Value Evaluation System." Applied Mechanics and Materials 256-259 (December 2012): 2927–30. http://dx.doi.org/10.4028/www.scientific.net/amm.256-259.2927.
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Brand is a special, highly integrated value of the assets. It is also that companies dominate the market, a magic weapon to win in the competition. This paper starts from the analysis of the characteristics and limitations of the current brand valuation methods, analyzing the problems and the reasons of the website brand valuation, and making a description of the website brand value evaluation system. Finally this article puts forward the choice of strategy assessment methods.
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Baki, Rahmi. "Evaluating hotel websites through the use of fuzzy AHP and fuzzy TOPSIS." International Journal of Contemporary Hospitality Management 13, no. 12 (November 6, 2020): 3747–65. http://dx.doi.org/10.1108/ijchm-04-2020-0349.
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Purpose The purpose of this study is to develop a useful, effective and comprehensive approach to facilitate the evaluation of hotel websites. Design/methodology/approach The paper examines the literature evaluating e-commerce sites, particularly that is focused on hotel, tourism and travel. Moreover, 5 criteria and 19 sub-criteria are identified, and a two-step method is proposed for the assessment of hotel websites whereby the global weights of the proposed criteria are determined by the fuzzy analytic hierarchy process, and hotel websites are ranked through the fuzzy technique for order preference by similarity to ideal situation. Findings The results show that the leading criteria to effectively evaluate hotel websites are trust and information quality and that the most important sub-criteria are special discounts, assurance and reservation information. Practical implications This research offers practical advice to increase understanding of the determinants of an effective hotel website so that appropriate strategies can be developed to convert a website visitor into a customer. Originality/value The study aims to contribute to businesses operating in the tourism sector which seeks to increase the effectiveness of their websites by identifying criteria and proposing a methodology for hotel website evaluation.
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Jih, Wen-Jang, and Su-Fang Lee. "Effects of e-CRM Value Perceptions on Website Loyalty." International Journal of E-Business Research 6, no. 3 (July 2010): 1–14. http://dx.doi.org/10.4018/jebr.2010070101.
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Web-enabled customer relationship management, or e-CRM, holds the promise to simultaneously achieve the conflicting goals of strategic flexibility and operational efficiency in developing and executing innovative e-commerce marketing strategies. A new multi-disciplinary field involving such diverse areas as marketing, information systems, and consumer behavior, e-CRM seeks to strengthen customer relationship via a portfolio of trust-building practices with the support of powerful information technologies. While most literature in e-CRM has focused on how firms formulate and implement e-CRM initiatives, there is a dearth of literature on viewing the overall quality of an e-commerce firm’s e-CRM practices from the consumer point of view. This research proposes such a consumer-oriented concept, e-CRM value, based on existing e-CRM research literature and examines the effect of e-CRM value on website loyalty. It was found that customers’ perception of e-CRM value has a positive causal effect on their website loyalty. The implications of this finding for the theory-building of e-CRM and marketing practices of e-commerce firms are discussed.
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Guay, Sarah, Lola Rudin, and Sue Reynolds. "Testing, testing: a usability case study at University of Toronto Scarborough Library." Library Management 40, no. 1/2 (January 14, 2019): 88–97. http://dx.doi.org/10.1108/lm-10-2017-0107.
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Purpose With the rise of virtual library users and a steady increase in digital content, it is imperative that libraries build websites that provide seamless access to key resources and services. The paper aims to discuss these issues. Design/methodology/approach Usability testing is a valuable method for measuring user habits and expectations, as well as identifying problematic areas for improvement within a website. Findings In this paper, the authors provide an overview of user experience research carried out on the University of Toronto Scarborough Library website using a mixture of qualitative and quantitative research methods and detail insights gained from subsequent data analysis. Originality/value In particular, the authors discuss methods used for task-oriented usability testing and card sorting procedures using pages from the library website. Widely applicable results from this study include key findings and lessons learned from conducting usability testing in order to improve library websites.
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Wilson, Daniel Earl. "Web content and design trends of Alabama academic libraries." Electronic Library 33, no. 1 (February 2, 2015): 88–102. http://dx.doi.org/10.1108/el-05-2013-0100.
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Purpose – This paper aims to evaluate the website content of Alabama academic libraries to examine their services, content and compliance with design and accessibility standards. Design/methodology/approach – A content analysis was conducted on 24 academic library websites discovered through Jeanne Burke’s Higher Education Directory and the Alabama Colleges directory website. All data were collected within a month. Findings – Study data revealed that while academic libraries are offering more online services, many continue to lack certain services or fail to implement basic web design and accessibility standards. Research limitations/implications – Inclusion into the study was limited to the independent library websites of Alabama institutions offering four-year degree courses and content data discoverable within three clicks of the home page. Future studies might identify why certain libraries lack reference chat services, social media accounts and/or certain accessibility accommodations. Additional research might evaluate multilingual websites and their methods for providing language options. Practical implications – The results of this study should assist in the evaluation of library websites and increase awareness of design and accessibility standards, enabling designers and policy makers to improve upon future website designs. Originality/value – This study presents a depth of evaluation and currency unseen in most web content analyses. The extent of this study should provide librarians, web designers, and library policy makers with a suitable comparison for website projects and evaluations.
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Rahardja, Untung, Khanna Tiara, and Imam Prayogi. "PENINGKATAN WEBSITE RANKING EXIST-CLUB PADA PB EXIST JAKARTA." CCIT Journal 8, no. 3 (May 12, 2015): 246–57. http://dx.doi.org/10.33050/ccit.v8i3.678.
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One of the technologies developed in the increasingly computerized world of information technology is the website. The website is an information media offers a range of up to date information and the existence of a good maintenance process, evena role in website ranking positions should be also of note because it is one of thenecessities in the present information especially in the sport of badminton. This has been the rationale for how to improve the position of web rank significantly in order topopularize a Website Exist-Club which is the official website of PB Exist a badminton clublocated in Jakarta so that it can affect the visitor traffic of visitors is high. The speed andconvenience of a positive value in a website with so will make it easier to access by anyone and anywhere. To accomplish the intended, there are 17 step strategyimplemented for the purpose of improving the web rank Websites Exist-Club which willdirectly account for direct pembuktiannya on a measuring instrument using the Alexa and Google Analytics.
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Anna, Nove E. Variant. "Transformation of public library websites in Indonesia." Library Hi Tech News 35, no. 8 (October 1, 2018): 10–14. http://dx.doi.org/10.1108/lhtn-02-2018-0011.
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Purpose This paper aims to observe the province’s public library websites in Indonesia and to give some recommendation about knowledge portal website that can support the creation and invention of knowledge. Design/methodology/approach Data and information were gathered by observing library websites at the provincial level to see the digital survey and collection. This survey includes 34 province public library websites in the period from August 1 to 15, 2017. As the survey focuses on the availability of online digital collections, availability of digital services such as the user can have conversation with the librarian through a chat reference service, the availability of trusted external information sources, the availability of user forums for discussion. Findings The result of the research showed that the public library websites in Indonesia are still static (less interactive) and only give standard information about the library services, its operational hours, contact numbers and their collection. According to the result, it is recommended for every public library transforms its website into a knowledge portal website that can give a real and direct effect to the users, especially in the creation of innovation. Originality/value This paper also recommends a framework for a knowledge portal that includes e-resources, user needs, partnership, internet resources, integrated OPAC and collaboration. A survey on a library website is rarely conducted in Indonesia; therefore, this result will be beneficial for developing library websites.
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Parker, Craig M., Emilia Bellucci, Ambika Zutshi, Luba Torlina, and Bardo Fraunholz. "SME stakeholder relationship descriptions in website CSR communications." Social Responsibility Journal 11, no. 2 (June 1, 2015): 364–86. http://dx.doi.org/10.1108/srj-09-2013-0114.
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Purpose – The aim of this paper is to report on an exploratory, qualitative study of how small and medium enterprises (SMEs) describe their firm’s relationships with or impact on stakeholders when communicating corporate social responsibility (CSR) on their websites. Design/methodology/approach – Qualitative content analysis was conducted on 22 Australian SME websites from the information media and telecommunications sector. Stakeholder theory was used as the basis for analysis. Findings – An important aspect of CSR communication is reporting the firm’s relationships with stakeholders such as society/communities, ecological environment, employees, customers and suppliers. This paper provides insights into how these relationships are manifested in SME website communications. For example, three-way relationships between the firm and stakeholders were described on some websites, but few explained the impact of their CSR on stakeholders. Research limitations/implications – This study concentrated on identifying the CSR communication on websites from one industry sector in Australia. These limitations provide the basis for future research to explore and compare CSR communication on websites by SMEs from other industry sectors and countries. Practical implications – The findings offer SME owner-managers ideas on different ways they can incorporate details of stakeholder relationships in CSR website communications. Originality/value – There has been little research on how SMEs use channels such as websites to communicate CSR. This paper addresses this gap in knowledge by providing insights into how SMEs describe stakeholder relationships in CSR website communications.