Relevant bibliographies by topics / Website readability

Academic literature on the topic 'Website readability'

Author: Grafiati
Published: 10 December 2022
Last updated: 28 January 2023

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Journal articles on the topic "Website readability"

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King, Emma. "An Evaluation of Internet Websites Provided by Radiotherapy Departments." Journal of Radiotherapy in Practice 6, no. 2 (June 2007): 111–20. http://dx.doi.org/10.1017/s1460396907005109.

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AbstractThe research identifies and evaluates the content and readability of Websites of all radiotherapy departments that provide a Website. As more patients are being referred for radiotherapy treatment each year, the information needs of the public on this subject is growing. Fifty-two per cent of radiotherapy departments within the United Kingdom (UK) and Ireland were identified as providing a Website. These Websites were evaluated, over a period of 2 weeks, using an adapted Website evaluation tool. Five criteria – content, authority, navigation, design and technical aspects – were identified as important aspects of a Website. For each criterion a number of statements were listed and using a Likert scale were marked. Flesch–Kincaid readability tests were used to analyse the readability level of the Websites. Data analysis resulted in the ranking of the Websites. Evaluation scores varied greatly and the readability tests showed 92% of the Websites were written at a level too high for the public. This shows the varying quality of radiotherapy department Websites with scores ranging from 48 to 115, and the varying readability level of these Websites. The research makes suggestions for the improvement of radiotherapy department Websites including the provision of a dedicated Website team within the department, educated in Website design.
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Alfonso, Allyson R., Evellyn M. DeMitchell-Rodriguez, Elie P. Ramly, Daphney Y. Noel, Dina Levy-Lambert, Maxime M. Wang, Rami S. Kantar, and Roberto L. Flores. "Assessment of American Cleft Palate-Craniofacial Association-Approved Teams’ Websites for Patient-Oriented Content and Readability." Cleft Palate-Craniofacial Journal 56, no. 9 (May 26, 2019): 1213–19. http://dx.doi.org/10.1177/1055665619850441.

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Objective: Informed decision-making relies on available information, including online resources. We evaluated the content and readability of websites published by American Cleft Palate-Craniofacial Association (ACPA)-approved cleft lip and/or palate (CLP) teams in the United States. Design: Team websites were reviewed, and teams with no accessible website or <30 sentences of content were excluded. Website content was scored by presence/absence of 20 variables derived from ACPA approval standards. Readability was evaluated with 8 scales. Readability was then compared to American Medical Association (AMA) recommendations. The relationship between website content and readability was assessed. Main Outcome Measure(s): Content and readability of team websites. Results: From 167 reviewed teams, 47 (28.1%) had nonfunctional links, 17 (10.2%) had no accessible website, and 39 (23.4%) had <30 sentences. The average content score for all 111 team websites included was 14.5 (2.6) of 20. The combined average reading level across all scales (10.7 [1.9]) exceeded the AMA-recommended sixth-grade reading level; this finding held true for each individual website. Children’s Hospital-affiliated teams (n = 86) had a significantly higher content score (14.8 vs 13.5; P = .03) and better readability as evidenced by lower reading grade level (10.5 vs 11.4; P = .04). On linear regression, a higher content score significantly predicted better readability (β = −0.226; P < .001). Conclusions: Websites published by ACPA-approved CLP teams vary in accessibility and content and exceed the recommended reading level. These findings could inform future efforts to improve patient-oriented resources.
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Llinás, G., D. Rodríguez-Iñesta, S. Lorenzo, C. Aibar, and J. J. Mira. "A Comparison of Websites from Spanish, American and British Hospitals." Methods of Information in Medicine 47, no. 02 (2008): 124–30. http://dx.doi.org/10.3414/me0474.

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Summary Objective: To evaluate and compare the user-orientation of Spanish, American and British hospital websites. Methods: A descriptive study of 32 hospital portals (12 Spanish, 10 American and 10 British) was carried out in which the following were analyzed: website readability according to the Flesch Index, websites accessibility using the Web Accessibility Test, and the quality of information provided using the “e-Information Scale of Health Care Centers”. Results: Fifty percent of the user-oriented information quality attributes are met. Readability indices tend to be below 60 (standard readability), and only 10 of the 32 websites meet the accessibility criteria. Conclusions: Most portals exhibit accessibility problems that favor computer illiteracy. There is a wide variability in terms of website readability and in terms of useroriented content.
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Byrne, Jim, Samuel Keogh, Carolyn Cullinane, Zeeshan Razzaq, and Henry Paul Redmond. "Readability and Quality of Online Health Information Regarding Parathyroidectomy." OTO Open 6, no. 4 (October 2022): 2473974X2211333. http://dx.doi.org/10.1177/2473974x221133308.

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Objective Assessment of the readability and quality of online health information regarding parathyroidectomy. Study Design Cross-sectional analysis. Setting Websites providing patient-oriented health information regarding parathyroidectomy obtained via the Google search engine. Methods The top 75 Google search results for “parathyroidectomy,”“parathyroid surgery,” and “parathyroid gland removal” were reviewed. Websites were categorized by website type and country of origin. Readability was assessed by Flesch-Kincaid Grade Level and Simple Measure of Gobbledygook. Website quality was assessed per JAMA benchmark criteria and the DISCERN instrument. Results A total of 74 unique websites were evaluated. The mean readability of the assessed websites exceeded the recommended sixth-grade reading level on the Flesch-Kincaid Grade Level and Simple Measure of Gobbledygook ( P < .001). Readability did not vary significantly by website type. Websites originating from the United Kingdom were significantly more readable than those from the United States. The majority of assessed websites were of poor quality (n = 42, 56.8%) on assessment based on the DISCERN instrument. Quality varied significantly by website category on the JAMA benchmark criteria ( P < .001) and DISCERN score ( P = .049) with commercial websites receiving the highest scores. DISCERN score also varied significantly by country of origin ( P = .036) with UK sites receiving highest mean DISCERN scores. Conclusion Online health information regarding parathyroidectomy is largely of poor quality and is poorly readable for many patients. Institutions utilizing well-defined guidelines for development of patient educational resources may provide online health information of greater quality and readability.
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Hinds, Richard M., Michael B. Gottschalk, Raghuveer C. Muppavarapu, Amish A. Naik, S. Steven Yang, and John T. Capo. "Assessment of the Accuracy of Online Information Regarding Trigger Finger." Journal of Hand Surgery (Asian-Pacific Volume) 21, no. 02 (May 3, 2016): 193–98. http://dx.doi.org/10.1142/s2424835516500181.

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Background: Review of the recent literature suggests substantial use of the Internet by patients seeking health care information despite questionable accuracy and readability of information presented on some websites. The purpose of our study was to assess the accuracy, quality, and readability of online information regarding trigger finger. Methods: Three terms (“trigger finger”, “stenosing tenosynovitis”, and “finger locking”) were used to query three Internet search engines to evaluate websites regarding information about trigger finger. Three hand surgery fellows independently assessed website accuracy and quality using standardized scoring criteria. The Fleisch-Kincaid reading grade level score was used to assess website readability. Website authorship and commercial association were also noted. Results: Sixty-nine unique websites were assessed. Internet information obtained using the search term “stenosing tenosynovitis” was written at a significantly higher reading level than information found using “finger locking” or “trigger finger”. Website quality and accuracy were both significantly better in websites authored by physicians compared to websites authored by non-physicians. However, website accuracy was significantly poorer in websites featuring commercial association. Additionally, websites presenting information written below the 8th grade reading level demonstrated poorer accuracy. Conclusions: Search term has a significant effect on the readability of online information regarding trigger finger. Despite the terminology used in searches, most websites are largely inaccurate and may not be easily understandable by the general population. This demonstrates a substantial barrier to accessing accurate health care information and may impact patient outcomes. Hand surgeons should direct patients towards websites presenting accurate information with easily readable content.
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Gollapalli, Syama, Richard Bresler, Noel P. Lynch, and Sean T. Martin. "Treatment for Constipation—An Online Search. Readability and Quality of Online Patient Resources." Journal of Patient Experience 9 (January 2022): 237437352211026. http://dx.doi.org/10.1177/23743735221102675.

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Aim: To evaluate the readability and quality of online patient information regarding treatment for constipation in the English language. Methods: By utilizing the Google © website, the keyword “treatment for chronic constipation” was searched. Each webpage was assessed by 2 authors independently for readability using both the Gunning Fog Index (GFI) and the Flesch Reading Ease Score (FRES). The quality of the information produced on each individual website was assessed using the DISCERN instrument. Other parameters that were recorded included the country of origin, the organization type, and whether or not the website was issued a Health on the Net (HoN) certificate. Results: This study identified a mean GFI score of 13.2 and a mean FRES score of 48.9. This result indicates poor overall readability. A mean DISCERN score of 37.9 was produced, indicating an overall weak quality of online information on this topic. This study indicated that parameters such as website organization type and the presence or absence of HoN certification impacted the quality of the information websites on this topic. Conclusion: This study indicated a poor level of quality and readability of online information on the topic of chronic constipation treatment. Further resources should be directed towards improving website readability and quality. Patients may be advised that if they wish to access online information on this topic, websites that display HoN accreditation will likely produce higher quality information.
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Erian, Christopher, Michael Erian, and Sumit Raniga. "Impingement on the internet: evaluating the quality and readability of online subacromial impingement information." BMJ Open Sport & Exercise Medicine 7, no. 4 (November 2021): e001203. http://dx.doi.org/10.1136/bmjsem-2021-001203.

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Patients increasingly access the internet to learn about their orthopaedic conditions. Despite this, online information may be unregulated, of questionable quality and difficulty to read.ObjectivesTherefore, this study aimed to evaluate the readability and quality of the online information concerning subacromial impingement syndrome.MethodsA search using Australia’s three most popular online search engines was undertaken using the search terms ‘subacromial impingement syndrome’ and ‘shoulder impingement’. The first 15 websites for each term were evaluated. Duplicates, advertisements and sponsored links were removed.The quality and readability of each website were calculated using the DISCERN and Flesch-Kincaid Reading Ease (FKRE) tools, respectively. The differences in quality and readability between each website type (healthcare/academic, commercial, news outlet, charitable/not-for-profit, layperson, government) was assessed using analysis of variance. The correlation between quality and readability was assessed using the Pearson correlation coefficient.ResultsThe majority of 35 unique websites analysed were of ‘poor’/’fair’ quality (determined via the DISCERN instrument) and ‘difficult’ readability (per the FKRE tool), with no correlation established between the scores. There was no statistically significant difference in quality across website types, however layperson, news outlet and government websites were found to be significantly more readable than alternate website categories (p<0.05).ConclusionsWe determined that much of the online information concerning subacromial impingement syndrome may be difficult to read and/or of poor quality. By recognising the shortcomings of information accessed by patients online, it is hoped clinicians may be prompted to better educate their patients.
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McKearney, R. M., R. C. MacKinnon, M. Smith, and R. Baker. "Tinnitus information online – does it ring true?" Journal of Laryngology & Otology 132, no. 11 (October 24, 2018): 984–89. http://dx.doi.org/10.1017/s0022215118001792.

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AbstractObjectiveTo assess, using standardised tools, the quality and readability of online tinnitus information that patients are likely to access.MethodsA standardised review was conducted of websites relating to tinnitus and its management. Each website was scored using the DISCERN instrument and the Flesch Reading Ease scale.ResultsTwenty-seven unique websites were evaluated. The mean DISCERN score of the websites was 34.5 out of 80 (standard deviation = 11.2). This would be considered ‘fair’ in quality. Variability in DISCERN score between websites was high (range, 15–57: ‘poor’ to ‘very good’). Website readability was poor, with a mean Flesch Reading Ease score of 52.6 (standard deviation = 7.7); this would be considered ‘difficult’ to read.ConclusionIn general, the quality of tinnitus websites is fair and the readability is poor, with substantial variability in quality between websites. The Action on Hearing Loss and the British Tinnitus Association websites were identified as providing the highest quality information.
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Oman, Sven P., Himesh Zaver, Mark Waddle, and Juan E. Corral. "Quality and Readability of Web-Based Information for Patients With Pancreatic Cysts: DISCERN and Readability Test Analysis." JMIR Cancer 7, no. 1 (March 16, 2021): e25602. http://dx.doi.org/10.2196/25602.

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Background Pancreatic cysts are a complex medical problem with several treatment options. Patients use web-based health information to understand their conditions and to guide treatment choices. Objective The goal of this study was to describe the quality and readability of publicly available web-based information on pancreatic cysts and to compare this information across website affiliations. Methods A Google search for “pancreatic cysts” was performed and the first 30 websites were evaluated. Website affiliations were classified as academic, media, nonprofit, government, or not disclosed. Information describing cancer risk was recorded. The DISCERN instrument measured the quality of content regarding treatment choices. Four standardized tests were used to measure readability. Results Twenty-one websites were included. The majority of the websites (20/21, 95%) described the cancer risk associated with pancreatic cysts. Nearly half of the websites were written by an academic hospital or organization. The average DISCERN score for all websites was 40.4 (range 26-65.5, maximum 80). Websites received low scores due to lack of references, failure to describe the risks of treatment, or lack of details on how treatment choices affect quality of life. The average readability score was 14.74 (range 5.76-23.85, maximum 19+), indicating a college reading level. There were no significant differences across website affiliation groups. Conclusions Web-based information for patients with pancreatic cysts is of moderate quality and is written above the reading level of most Americans. Gastroenterological, cancer treatment organizations, and physicians should advocate for improving the available information by providing cancer risk stratification, treatment impact on quality of life, references, and better readability.
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Eloy, Jean Anderson, Shawn Li, Khushabu Kasabwala, Nitin Agarwal, David R. Hansberry, Soly Baredes, and Michael Setzen. "Readability Assessment of Patient Education Materials on Major Otolaryngology Association Websites." Otolaryngology–Head and Neck Surgery 147, no. 5 (August 3, 2012): 848–54. http://dx.doi.org/10.1177/0194599812456152.

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Objective Various otolaryngology associations provide Internet-based patient education material (IPEM) to the general public. However, this information may be written above the fourth- to sixth-grade reading level recommended by the American Medical Association (AMA) and National Institutes of Health (NIH). The purpose of this study was to assess the readability of otolaryngology-related IPEMs on various otolaryngology association websites and to determine whether they are above the recommended reading level for patient education materials. Study Design and Setting Analysis of patient education materials from 9 major otolaryngology association websites. Methods The readability of 262 otolaryngology-related IPEMs was assessed with 8 numerical and 2 graphical readability tools. Averages were evaluated against national recommendations and between each source using analysis of variance (ANOVA) with post hoc Tukey’s honestly significant difference (HSD) analysis. Mean readability scores for each otolaryngology association website were compared. Results Mean website readability scores using Flesch Reading Ease test, Flesch-Kincaid Grade Level, Coleman-Liau Index, SMOG grading, Gunning Fog Index, New Dale-Chall Readability Formula, FORCAST Formula, New Fog Count Test, Raygor Readability Estimate, and the Fry Readability Graph ranged from 20.0 to 57.8, 9.7 to 17.1, 10.7 to 15.9, 11.6 to 18.2, 10.9 to 15.0, 8.6 to 16.0, 10.4 to 12.1, 8.5 to 11.8, 10.5 to 17.0, and 10.0 to 17.0, respectively. ANOVA results indicate a significant difference ( P < .05) between the websites for each individual assessment. Conclusion The IPEMs found on all otolaryngology association websites exceed the recommended fourth- to sixth-grade reading level.
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Dissertations / Theses on the topic "Website readability"

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Freiman, Kimberly. "A Readability Study of the White House Website." Thesis, Högskolan i Skövde, Institutionen för kommunikation och information, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-4767.

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Boyd, Petra. "Was it written for your audience? : Readability analyses of the information provided in English on a Swedish municipality’s website." Thesis, Mälardalens högskola, Akademin för utbildning, kultur och kommunikation, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-45122.

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In today’s multicultural society it is increasingly important that information is made available in a way that allows it to reach as many people as possible. The present study investigates the readability of the information provided in English on a Swedish municipality’s website. While Umeå Municipality sets a good example when it comes to providing information in foreign languages, the question is how easy the information is to read. The methods used to measure the readability of the texts were three automated readability formulas as well as additional analyses focusing on sentence structure and the number of clauses per word. The results show that despite obvious efforts to follow the guidelines for providing public information, more attention needs to be given to the form of the texts themselves. The complexity of the texts as gauged by the reading formulas was in all cases greater than what is recommended for information written for the general public. Some of the texts would seem to require the reader to have a college degree to fully comprehend the information. The supplementary analyses, especially when it comes to the number of clauses per sentence, confirmed the complexity of the texts. The importance of ‘writing for your audience’ thus seems to have been neglected for parts of the analysed material, which implies that some readers may not fully understand their rights and responsibilities regarding the areas addressed on the municipality’s website.
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Ferguson, David. "Grade-Level Readability of Municipal Websites: Are They Creating Digital Inequalities of Opportunities that Perpetuate the Digital Divide?" University of Akron / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=akron1380134647.

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Brütting, Julia, Theresa Steeb, Lydia Reinhardt, Carola Berking, and Friedegund Meier. "Exploring the Most Visible German Websites on Melanoma Immunotherapy: A Web-Based Analysis." JMIR Publications, 2018. https://tud.qucosa.de/id/qucosa%3A33820.

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Background: Patients diagnosed with melanoma frequently search the internet for treatment information, including novel and complex immunotherapy. However, health literacy is limited among half of the German population, and no assessment of websites on melanoma treatment has been performed so far. Objective: The aim of this study was to identify and assess the most visible websites in German language on melanoma immunotherapy. Methods: In accordance with the common Web-based information-seeking behavior of patients with cancer, the first 20 hits on Google, Yahoo, and Bing were searched for combinations of German synonyms for “melanoma” and “immunotherapy” in July 2017. Websites that met our predefined eligibility criteria were considered for assessment. Three reviewers independently assessed their quality by using the established DISCERN tool and by checking the presence of quality certification. Usability and reliability were evaluated by the LIDA tool and understandability by the Patient Education Materials Assessment Tool (PEMAT). The Flesch Reading Ease Score (FRES) was calculated to estimate the readability. The ALEXA and SISTRIX tools were used to investigate the websites’ popularity and visibility. The interrater agreement was determined by calculating Cronbach alpha. Subgroup differences were identified by t test, U test, or one-way analysis of variance. Results: Of 480 hits, 45 single websites from 30 domains were assessed. Only 2 website domains displayed a German quality certification. The average assessment scores, mean (SD), were as follows: DISCERN, 48 (7.6); LIDA (usability), 40 (2.0); LIDA (reliability), 10 (1.6); PEMAT, 69% (16%); and FRES, 17 (14), indicating mediocre quality, good usability, and understandability but low reliability and an even very low readability of the included individual websites. SISTRIX scores ranged from 0 to 6872 and ALEXA scores ranged from 17 to 192,675, indicating heterogeneity of the visibility and popularity of German website domains providing information on melanoma immunotherapy. Conclusions: Optimization of the most accessible German websites on melanoma immunotherapy is desirable. Especially, simplification of the readability of information and further adaption to reliability criteria are required to support the education of patients with melanoma and laypersons, and to enhance transparency.
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Cormack, David. "Reading is believing? a study of the relationship between website readability and online credibility." 2017. http://hdl.handle.net/1993/32037.

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More and more parents are turning to the Internet for information about their children’s health and wellbeing. With all of the conflicting information online, how do parents decide which health websites to believe and follow? One website element the impact of which is not well understood is the readability level of content presented. An online survey was conducted with parents and university students in an attempt to isolate the relationships between website readability and credibility judgements and intentions to act. Parents and students were randomly assigned to view and evaluate one of three mock websites about Fragile X syndrome with identical content but differing readability levels. It was predicted that users would find websites that were easier to understand more credible and they would in turn then be more likely to act on the information from simple readability websites. Contrary to the author’s hypothesis, students were more likely to follow recommendations on websites written at a complex readability level, when they were engaged with the website. Results also showed that readability was less of an influence on credibility than were the parents’ pre-experiment knowledge of the disorder.
February 2017
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Lopes, Ana Rita da Silva. "Presença das instituições de saúde portuguesas na Internet: análise comparativa das páginas oficiais das instituições de saúde portuguesas." Master's thesis, 2016. http://hdl.handle.net/1822/53024.

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Dissertação de mestrado integrado em Engenharia e Gestão de Sistemas de Informação
O trabalho de investigação relatado neste relatório de dissertação teve como objetivo avaliar a presença das instituições de saúde portuguesas na Internet, procedendo a uma análise comparativa dos websites de hospitais oficiais (públicos e não-públicos), privados, bem como de centros hospitalares e unidades locais de saúde. De acordo com a categorização proposta pelo INE (INE, 2015a) hospitais oficiais são hospitais geridos pelo Estado, neles se enquadrando os hospitais públicos ou não-públicos, estes últimos subdividindo-se em hospitais militares, paramilitares e prisionais. Já os hospitais privados pertencem a entidades privadas, com ou sem fins lucrativos. A avaliação dos websites foi efetuada recorrendo a uma grelha de avaliação identificada com base num processo exaustivo de revisão de literatura. A grelha utilizada engloba um conjunto diversificado de itens relacionados com as características técnicas dos sites, informações sobre o hospital, admissões e serviços médicos, serviços online e atividades externas. A avaliação conduzida, para além de permitir caracterizar de forma detalhada a presença de cada instituição de saúde na Internet, possibilitou igualmente efetuar uma análise comparativa dos vários websites e assim identificar as diferenças mais relevantes existentes entre eles. Para além disso, com as informações obtidas, foi possível identificar as características da região onde se localizam as instituições de saúde portuguesas com melhor presença na Internet. Uma das conclusões a que se chegou foi o facto de as instituições de saúde com um website de melhor qualidade se localizarem, essencialmente, na região de Portugal onde a população é mais rica. Outras análises foram efetuadas de forma a verificar se o acesso a serviços hospitalares online é, ou não, idêntico para todos os cidadãos portugueses, independentemente da sua zona de residência e estatuto socioeconómico.
This work aims to evaluate the presence of portuguese health institutions on the Internet by making a comparative analysis of some hospitals’ websites, official (public and non-public), private, as well as hospital groups and local health units. According to the classification proposed by INE (INE, 2015a) official hospitals are hospitals managed by the state which can be public or non-public hospitals. The last ones can be military, paramilitary and prison hospitals. The private hospitals belong to private entities, with or without profit. The websites’ evaluation was made using an evaluation grid identified based on an exhaustive process of literature review. This grid can cover a diverse set of items related to the technical characteristics of sites, hospitals’ information, admissions and medical services, online services and external activities online medical services and other services. This evaluation allowed characterize in detail the presence of each health institution on the Internet and also make a comparative analysis of the various websites which let us to identify the most relevant differences between them. In addition, with this information, it was possible to identify the regions’ characteristics where portuguese health institutions with better results are settled in. One of the conclusions was that health institutions with a higher quality website are located in Portugal’s region where the population is richer. Other analysis were conducted in order to verify if access to hospital online services is it, or not, identical for all portuguese citizens, regardless of their area of residence and socioeconomic status.
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Book chapters on the topic "Website readability"

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Elahi, Ehsan, Jorge Luis Morato Lara, and Ana María Iglesias Maqueda. "Image Relevance on Websites and Readability." In Information Systems and Technologies, 286–95. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-04826-5_28.

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Ojha, Pawan Kumar, Abid Ismail, and K. S. Kuppusamy. "Readability Assessment-cum-Evaluation of Government Department Websites of Rajasthan." In Proceedings of First International Conference on Smart System, Innovations and Computing, 235–44. Singapore: Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-10-5828-8_23.

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Cunningham, Janice R., and Linda Lee. "Are Health Websites Ready For the Mobile World? A Study of Readability Among Traditional and Mobile Websites." In Developments in Marketing Science: Proceedings of the Academy of Marketing Science, 329. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-10951-0_122.

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Dani, Diksha, and Gaurav Agrawal. "Readability of Websites for the Novel Coronavirus Disease (COVID-19): A Case Study of India." In Lecture Notes in Networks and Systems, 107–14. Singapore: Springer Singapore, 2022. http://dx.doi.org/10.1007/978-981-16-9756-2_10.

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Akgül, Yakup. "Evaluating Accessibility and Usability of Airline Websites." In Advances in Web Technologies and Engineering, 254–71. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-7848-3.ch010.

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The website has become a crucial part of digitalization. In recent years, the airline sector has shifted to online platforms in order to expand its client base and provide consumers with timely information and services. Usability and accessibility are essential aspects of web quality that influence consumer acquisition and retention. As a result, the purpose of this study is to assess the quality of Turkish airline websites. The website is assessed based on its accessibility, usability, and readability utilizing online automated techniques. Finally, internet tools are used to assess the mobile-friendliness of websites. According to the findings, none of the Turkish airline websites meet the WCAG 2.0 accessibility criteria and have severe usability problems.
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Akgül, Yakup. "The Accessibility, Usability, Quality and Readability of Turkish State and Local Government Websites an Exploratory Study." In Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work, 780–802. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-7297-9.ch039.

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With significant development in Internet technology contributing to daily lives in nearly every aspect, it is important that government websites and e-government services offered through them are used effectively, efficiently, and satisfactorily. Achieving accessible, usable, qualified, and readable e-government services that enable citizens to fulfill different users' requirements by everyone involved in the target group, implying a lack of equality between disabled and non-disabled people in benefiting from online governmental services regardless of time and location constraints, has become a global aim. This study investigated whether the websites of the state and local level e-government in the Turkish Republic comply with prevailing standards of accessibility, heuristic usability, mobile readiness, performance and, the readability of website content with six different indices and whether these qualities depend on the type of the government websites. After examining 77 state and 247 local e-government sites, the results indicate that the Turkish government websites have made many of the accessibility, usability, quality, and readability mistakes as predicted. In light of the study findings, this paper will present some recommendations for improving Turkish government websites, as well as discuss future implications.
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Akgül, Yakup. "Accessibility Evaluation of Turkish E-Commerce Websites." In Advances in Web Technologies and Engineering, 169–87. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-7848-3.ch007.

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Disabled people encounter many barriers while attempting to access the services on the web. E-commerce websites have been also intensively and widely used. The e-commerce market in Turkey will hit TL 400 billion by 2021. It also evaluates the accessibility of 10 popular Turkish e-commerce websites using five accessibility testing tools, namely Achecker, TAW, Eval Access, MAUVE, and FAE. This research has found that most accessibility guidelines are covered by A checker tool. Navigation, readability, input assistance, and timing are the common found accessibility problems while assessing the accessibility of the targeted websites.
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Zhu, Yunshu, Ting Song, and Ping Yu. "Developing Methods to Evaluate Content Quality of Dementia Websites." In Studies in Health Technology and Informatics. IOS Press, 2021. http://dx.doi.org/10.3233/shti210750.

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With the popularity of the Internet, consumers are likely to resort to websites for dementia information. However, they may not have the knowledge or experience in distinguishing quality information from opinion pieces. This study investigated the developing methods, instruments and parameters for evaluating the content quality of dementia websites. By reviewing 18 existing instruments from the relevant literature, we identified four developing methods – questionnaire survey, automatic evaluation, Delphi method and focus group discussion. These instruments include six parameters – reliability, currency, readability, disclosure, objectivity and relevance – to evaluate the content quality. With the significant social and economic impact of dementia, developing specific instruments to measure the content quality of dementia websites is necessary.
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Aakash, Aakash, Anu G. Aggarwal, and Sanchita Aggarwal. "Analyzing the Impact of e-WOM Text on Overall Hotel Performances." In Exploring the Power of Electronic Word-of-Mouth in the Services Industry, 240–64. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-8575-6.ch014.

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A flourishing of the importance of customer reviews has been observed in this digital era. This is especially true in hotel sector, which allows guests to express their satisfaction towards the service in the form of open-structured online reviews and overall ratings over travel agency websites. Using reviews data of 2001 hotels from Tripadvisor.com, the chapter analyzes the overall hotel performances through linguistic features of e-WOM such as its length, readability, sentiment, and volume. The chapter develops a regression model for evaluating guest satisfaction by using overall ratings as its measure, validated through hotel review data. Data analysis result shows that review volume, sentiment index, and readability have significant positive affect over guest satisfaction whereas length shows the negative influence. This chapter discusses beneficial implications for researchers and practitioners working in this field.
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Genova, Juliana, Curtis A. Olson, and Jackie Bender. "Using the Communication AssessmenT Checklist in Health to Assess the Communication Quality of Web Based Resources for Prostate Cancer." In Transformative Healthcare Practice through Patient Engagement, 163–91. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-0663-8.ch007.

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Introduction: The communication quality of web resources for patients is unknown. The purpose of this study was to assess prostate cancer websites using the Communication AssessmenT Checklist in Health (CATCH). Methods: CATCH is a theory-based tool consisting of 50 elements nested in 12 concepts. Two raters independently applied it to 35 HON certified websites containing information on prostate cancer treatment. Results: Websites contained a mean 24.1 (SD= 3.6) CATCH items. The concepts Language, Readability, Layout, Typography and Appearance were present in over 80% of sites. Content, Risk Communication, Usefulness, and Scientific Value were present in 50% or less. Discussion: The prostate cancer websites evaluated in this study did not present treatment information in a useful, informative or credible way for patients. The communication quality of these resources could be improved with a clear strategic intent focused on decision-making, using CATCH as a guiding framework.
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Conference papers on the topic "Website readability"

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Nagata, Kiyoshi. "Term-based Website Evaluation Applying Word Vectors and Readability Measures." In 18th International Conference on Web Information Systems and Technologies. SCITEPRESS - Science and Technology Publications, 2022. http://dx.doi.org/10.5220/0011383900003318.

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Baranchikov, Aleksey I., Anastasiya G. Svirina, Natalya N. Grinchenko, and Nikolai A. Sumenkov. "A technique of increasing the efficiency of websites' ranking based on the spectral coefficient of the texts' readability." In 2018 7th Mediterranean Conference on Embedded Computing (MECO). IEEE, 2018. http://dx.doi.org/10.1109/meco.2018.8406044.

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