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De, Klerk W. A. (Willem Abraham). "Web site usability." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52610.
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Thesis (MBA)--Stellenbosch University, 2001.ENGLISH ABSTRACT: A multitude of factors affects the experience of the user on a specific site. Slow downloading, navigational difficulties and complex designs all play a role in destroying what could be an enjoyable experience to the user. Usability exists when the design of the system matches what the intended end users need and want. Most Web site designers agree that great design essentially has the user as its priority. Companies tend to forget that the user's hand is on the mouse. The most successful Web sites are those that not only respond to user feedback, but actively seek it out. We have to realise that the cost of flipping to another Web site is so low, it doesn't make any sense for people to go back to a site that failed them the first time. Most Web sites fail miserably at their prime directive: usability. The best way to run a user test is one-on-one, writes Fleming (1998:1). You don't need a large quantity of users for the tests to be effective. The costs in user testing are often exaggerated and there is no excuse for not performing some sort of user test on your Web site. When a page comes up Jakob Nielsen says, people look only one place, in the middle, at the content. (Head, 1999:2) If a page does not appear relevant to the user's current goals, then the user will ruthlessly click the Back button after as little as two to three seconds. Users rarely look at logos, mission statements, slogans, or any other elements they consider fluff. Usability is practically guaranteed if you have a solid information architecture at the outset. Make sure information is not more than two clicks away from the homepage. (Radosevich, 1997:3) According to the GVU7 survey, speed is the number one complaint of Web users (76,5 %). (Hamilton, 1997:1) Since users need web pages to load quickly, you should make your image files small. Try to limit the size of individual images to 5k, and try to limit the total size of all the images on any single page to 20k. Generally, a user with a 28.8 modem should have a sense of the page content or be able to navigate off the page within 10 seconds of download. The rest of the page should load within the next 30 seconds. Any site needs a good search feature since even the best navigation support will never be enough. (Nielsen, 1996a: 1) A search function should be provided if the site has more than 100 pages. Even if you haven't created perfect navigation, at least be consistent. (Berst, 1998: 1) The Back button is the lifeline of the Web user and the second-most used navigation feature (after following hypertext links). People rarely read web pages word by word - they scan pages to find the information they want. Make the text scannable with bulleted lists, highlighted keywords, meaningful headings, and short sections of text. The essential purpose of graphics, especially animated graphics, is to set the tone and communicate the company's personality in a unique and fun way. (Heath, 1997:1)
AFRIKAANSE OPSOMMING: 'n Menigte faktore beïnvloed die gebruiker se ondervinding van 'n spesifieke Webblad. Aflaai spoed, navigasie en komplekse bladontwerp kan almal 'n gebruiker se belewenis van 'n Webblad verongeluk. Bruikbaarheid (Usability) bestaan wanneer die ontwerp van die sisteem voldoen aan die behoeftes van die eindgebruiker. Web ontwerpers het dit eens dat goeie ontwerp die gebruiker se behoeftes as prioriteit sien. Maatskappye vergeet dikwels dat die gebruiker se hand die muis beheer. Die mees suksesvolle Webblaaie is nie net die wat reageer op verbruiker terugvoer nie maar dit selfs aanmoedig. Ons moet verstaan dat dit so maklik is om na 'n volgende Webblad te spring dat dit nie sin maak om terug te keer na 'n Webblad wat jou eenkeer in die steek gelaat het nie. Die meeste Webblaaie misluk tragies in hul poging tot bruikbaarheid. Die beste gebruikerstoets metode is een-tot-een, skryf Heming (1998: 1) Die toets lewer betekenisvolle resultate selfs met enkele gebruikers. Nielsen sê gebruikers stel deesdae net in inligting belang. Indien inligting irrelevant voorkom sal die gebruiker nie skroom om die "Back" sleutel te gebruik nie. Gebruikers kyk selde na logos, missie stellings en slagspreuke en beskou dit as onbenullighede. Maak seker dat inligting nie meer as twee klikke vanaf die tuisblad is me. (Radosevich, 1997:3) Die GVU7 studie het bevestig dat aflaaispoed die gebruikers se grootste beswaar is.(Hamilton, 1997: 1) Enige Webblad benodig 'n goeie soek ("search") funksie veral as die Webwerf meer as 100 bladsye het. Die "back" sleutel is die reddingslyn van die gebruiker en die tweede mees gebruikte sleutel op navigasiestelsel. Gebruikers lees selde woord vir woord wat voor hulle staan, maar skandeer eerder 'n blad. Hou dus teks kort, met kort sinsnedes en kort kragtige begrippe. Grafieke se hoofdoel is om Webblad atmosfeer op unieke wyse te skep.(Heath,1997:1)
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Pillutla, Pallavi. "Phi Beta Delta: Implementation of a self-maintaining web site." CSUSB ScholarWorks, 2007. https://scholarworks.lib.csusb.edu/etd-project/3275.
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The purpose of this project was to develop an easy-to-maintain web site for the Gamma Lambda Chapter of Phi Beta Delta International Honor Society here at California State University, San Bernardino, which will manage complete and up-to-date information about the mission, members, officers and all the activities of the honor society.
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Eliason, Emma. "Value awareness in web site design /." Örebro : Örebro universitet, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-6620.
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Soechtig, Rebecca E. "A campaign design for a gourmet salad dressing company /." View abstract, 1999. http://library.ctstateu.edu/ccsu%5Ftheses/1547.html.
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Thesis (M.S.) -- Central Connecticut State University, 1999.Thesis advisor: Susan G. Vial. "...in partial fulfillment of the requirements for the degree of Master of Science [in Art]." Includes bibliographical references (leaf 12).
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Lim, Linda. "The enigma of web interfaces: Cultural aspects of web site design." Thesis, Lim, Linda (2011) The enigma of web interfaces: Cultural aspects of web site design. PhD thesis, Murdoch University, 2011. https://researchrepository.murdoch.edu.au/id/eprint/7685/.
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This thesis investigates the role of cultural differences in the design and usability of web sites. Specific factors that affect localisation and internationalisation of web sites and user preferences are studied. The overarching research question is: Are there differences in usability of web sites for users from different cultures?
There are three areas of interest in this research: (i) Human Computer Interaction (HCI), (ii) Culture, and (iii) Localisation/Internationalisation. HCI focuses on the cultural factors affecting the usability of web sites. Culture is discussed in the context of HCI. Geographically disparate people use the Internet through web browsers. They may come from different cultural backgrounds and are likely to have different perceptions due to their cultural influences, which may influence their preferences for aspects of web interfaces. Challenges and opportunities regarding localisation and internationalisation of web sites are also examined. The methodology for this research facilitates the study of the impacts of culture on HCI in the context of the design of web sites and usability, specifically in terms of localisation and internationalisation.
An explorative pilot study of the materials, procedures and analysis techniques was undertaken. Due to the small number of participants in the pilot study, only limited statistical analyses are provided.
In the main study, 301 participants were divided into three almost equal groups, based on their preferred language (Australian English; Mandarin; International [primarily American] English). Each group responded to two of three virtual restaurant web site versions constructed for the experiment: (i) a localised version for Australian English speakers, (ii) a localised version for Mandarin speakers, and (iii) an internationalised version for speakers of other languages. Detailed statistical analyses of the quantitative data were compared with results from qualitative analyses of participants’ comments on experimental web site versions.
The results demonstrate that a web site that uses an International version of web design, text and web interface elements is more usable to International group participants. Participants who chose Australian English or Mandarin as their Preferred Language did not display significant preference for localised versions of the web site. The participants, being experienced and heavy users of the web, were perhaps expecting to use International English, since it has traditionally been the dominant web language.
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Panta, Purushottam. "Web Design, Development and Security." Connect to resource online, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=ysu1244819478.
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Halaska, R. Christopher. "Engaging community in the technical design process : an analysis of the development of the Seattle Public Schools' Budget Builder World Wide Web site /." Thesis, Connect to this title online; UW restricted, 1998. http://hdl.handle.net/1773/10310.
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Clark, Darin Jay. "Building a school web site." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2200.
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The purpose of this project is to review the literature on the importance of creating school web sites and to show how Dartmouth Middle School can successfully plan an effective site. The project focuses on the significance of having a school web site as a way to add to the communication process between school and parents.
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Garrison, Jay T. "Development of database and web site for D3Multisport." [Denver, Colo.] : Regis University, 2006. http://165.236.235.140/lib/jgarrison2006.pdf.
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Anwar, Naveed, and Adam Kwoka. "Web Site Usability, Technical and Social Perspectives." Thesis, Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4642.
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World Wide Web (www) has achieved an important role in communication, information sharing and service delivery now-a-days. World Wide Web consists of millions of web sites and web based applications which are deployed and can be visited all over the world without the limitation of time and geographical boundaries. Web site usability, security and reliability consider some of the core aspects in designing of web sites. In this thesis, we explore possible tensions and tradeoffs between usability and security issues in web site design. We discuss web site usability issues in terms of technical and social aspects. We discuss web site security in terms of usability and offer some recommendations for secure website design without compromising the web site performance. We also highlight the importance of ease of navigation and other aspects of user interface design. In order to explore these issues, we have chosen to review the related literature. We have also conducted interviews with professionals who are mainly concerned with web site usability. Two sample interviews are available at the end of this thesis report.Human factors and usability issues have traditionally played a limited role in security research and secure systems development. System designers have disregarded usability concerns for the reason that they are not acquainted with them or sometimes they do not take into account the importance of the human factors. Addressing issues of usability and human factors could be an important part of way out for today‟s security tribulations.There is increasing agreement that we need to design secure systems that people can actually use, but less agreement about how to reach this goal.
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Silva, Roseane Romão da. "Web arte X Web design: conflitos e aproximações." Pontifícia Universidade Católica de São Paulo, 2010. https://tede2.pucsp.br/handle/handle/18262.
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Previous issue date: 2010-05-20After the expansion and popularization of information technology and the Internet, there are projects that integrate computational aspects and aesthetic intentions. The difficult task of identifying them and categorize them as art and as web design is the subject of this research. The main purpose involves research and mapping of digital design. Then be presented criteria defining web art and web design. Are proposed, based on case studies a comparative analysis of projects web sites art sites and digital design. The theoretical research is based on various authors such as Lucia Santaella, Clement Mok, Claudia Giannetti, Vicente Gosciola, Diana Domingues, Fabio Oliveira Nunes, Gilbertto Prado and Lucia Leão
Após a expansão e a popularização das tecnologias da informação e da internet, observa-se projetos que integram aspectos computacionais e intenções estéticas. A difícil tarefa de identificá-los e categorizá-los como arte e como web design é o tema da presente pesquisa. O objetivo principal envolve a pesquisa e o mapeamento de design digital. Em seguida, serão apresentados critérios que definam web art e web design. Propõem-se, a partir dos estudos de caso uma análise comparativa entre projetos de sites de web art e sites de design digital. Como referencial teórico, a pesquisa se fundamenta em vários autores tais como Lúcia Santaella, Clement Mok, Cláudia Giannetti, Vicente Gosciola, Diana Domingues, Fábio Oliveira Nunes, Gilbertto Prado e Lúcia Leão
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Rey, Agnés. "Creating a web site under project management conditions example of the web site of the "Freunde der Hebräischen Universität Jerusalem in Baden-Württemberg e.V." /." [S.l. : s.n.], 2003. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB11675467.
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Lei, Yuangui. "An ontology-based approach to web site design and development." Thesis, Open University, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.418681.
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Laupase, R. "Perceptions of web site design characteristics: A Malaysian/Australian comparison." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 1999. https://ro.ecu.edu.au/theses/1204.
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The study compared the perceptions of Malaysians, representing Asian culture, and Australians, representing Western culture, for four Web design characteristics (atmospherics, news stories, signs, products and services), as part of the Integrated Internet Marketing model. Under controlled laboratory conditions, two groupings of thirty subjects evaluated eight Web sites in the retail and services sectors located equally in Malaysia and Australia. This study hypothesised that the predominant culture would not be generalised to another culture. Significant differences found for Web design characteristics were typically for one site only and not across all sites. In other words, consistent differences did not eventuate. This appears to indicate that members of both groups are citizens of the Web's global village in which consumer behaviours and values are converging. There were some specific perceptual differences between Australians and Malaysians of Web design characteristics and their impact on the overall effectiveness of Web sites. For example, differences for the Web design characteristic products and services were clearly perceived for Dewsons Supermarket (DS) and Netcard Station (NS). The graphical presentation on the DS Web site appears to encourage Australians to examine the products and services in more depth. Products were presented in bright colours and photographic views. On the other hand, for the NS Web site, products were represented in descriptive, technical words, which appealed more to Malaysians. The study found that Malaysians would emphasize the atmospherics for seeking to obtain an indication of integration (tolerance, non-competitiveness) by examining virtual presence. Australians give emphasis to articulate news stories as both products and services and news stories attracted inter-group significant differences in Café St. Tropez Restaurant and Netcard Station sites. For the extent to which the Web is used to locate products, services or information, there was no impact of these on the way Malaysians perceived the Web design characteristics and their impact on the overall effectiveness of Web sites. On the other hand, the extent to which the Web was used to locate products, services or information impacted on the way Australians perceived the Web design characteristics and the impact of these on the overall effectiveness of Web sites. The study makes recommendations for Australian Web designers, for example, that they should give emphasis to graphical and photographic pictures for attracting Australian Web users. On the other hand, Malaysians Web designers should, for example, employ technical words in order to attract Malaysian Web users. The study recognises the strength and the limitations of the controlled laboratory method of research, which are in the main that results cannot easily be generalised and that procedures may appear to be artificial. Suggestions for further study are offered.
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Wardag, Jana. "Design und Usability Gegenüberstellung zweier Gestaltungsansätze im Webdesign." Saarbrücken VDM, Müller, 2004. http://deposit.d-nb.de/cgi-bin/dokserv?id=2874971&prov=M&dok_var=1&dok_ext=htm.
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DeLong, David Blane. "A web-based, database bound, WYSIWYG development environment for web applications." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2580.
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This project, WebAppDesigner, combines a "What You See Is What You Get" (WYSISYG) web page designer, database table designer, query tool, and an automatic deployment process into a single easy to use solution for small businesses and individuals.
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Dowla, Rafi. "Web system design and development using open source technology /." View online version, 2007. http://cslab103.cs.edinboro.edu/~WEBEBOOK/.
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Thesis (M.S.)--Edinboro University of Pennsylvania, 2007."Technical report 06-03." Typescript, photocopy. Includes bibliographical references. Also available online: http://cslab103.cs.edinboro.edu/~WEBEBOOK/
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Melo, Amanda Meincke. "Design inclusivo de sistemas de informação na Web." [s.n.], 2007. http://repositorio.unicamp.br/jspui/handle/REPOSIP/276094.
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Orientador: Maria Cecilia Calani BaranauskasTese (doutorado) - Universidade Estadual de Campinas, Instituto de Computação
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Resumo: Acessibilidade é um requisito contemporâneo à qualidade no uso de sistemas interativos. O World Wide Web Consortium (W3C), há anos, fomenta discussões em torno do conceito de acessibilidade e propõe recomendações para a criação de conteúdo web-acessível, de ferramentas de autoria e de navegadores que promovam a acessibilidade do conteúdo da web. Embora as recomendações de acessibilidade do W3C sejam necessárias ao conhecimento de design acessível na web, entendemos também ser essencial promover o desenvolvimento de soluções sóciotécnicas com participação do usuário final no processo de design, incluindo pessoas com deficiência, e abordar o reconhecimento e respeito às diferenças na educação de designers. Existem métodos, técnicas, recomendações, tecnologias e ferramentas para apoiar o design e a avaliação de páginas web que sejam acessíveis aos seus usuários; entretanto, não encontramos na literatura processos de design de sistemas de informação na web que considerem amplamente e abordem explicitamente as diferenças entre as pessoas e as atividades que realizam em ambientes sociais inclusivos. Torna-se cada vez mais necessário criar estratégias para abordar inclusão e acessibilidade tanto no produto de software quanto em seu processo de design. As diferenças físicas, sensoriais e cognitivas do usuário, entre outras, também precisam ser reconhecidas e consideradas no processo de design para que se consiga configurar ambientes nos quais a participação das partes interessadas seja genuína. O objetivo central desta pesquisa é investigar e propor mecanismos para o design de sistemas web que atendam às demandas atuais de configuração de uma sociedade mais flexível e aberta às diferenças, denominada sociedade inclusiva. Também é objetivo investigar e compreender como a Semiótica Organizacional e o Design Participativo, juntos, podem agregar valor ao design de sistemas de informação adequados aos interesses e às necessidades de uma sociedade inclusiva. Do ponto de vista conceitual, as principais contribuições desta tese envolvem a proposição de princípios relacionados ao design inclusivo de sistemas de informação na web e de técnicas de design participativo, alinhadas a esses princípios. Do ponto de vista prático, são contribuições as transformações decorrentes do estudo de casos nos respectivos contextos, a organização, a divulgação e a disseminação de boas práticas em design inclusivo para a web
Abstract: Accessibility is a contemporary requirement to the quality in use of interactive systems. The World Wide Web Consortium has been fomenting discussions regarding accessibility, and proposes guidelines to the development of web-accessible content, authoring tools and user agents that promotes accessibility on the web content. Although the W3C accessibility guidelines are necessary to enhance the knowledge about web accessible design, it is also essential to promote the development of socio-technical solutions with the end user participation during the overall design process, including people with disability, and approach acknowledge and respect the differences in the designers¿ education. There are methods, techniques, guidelines, technologies and tools to support the design and evaluation of web pages accessible to their users; nevertheless, we didn¿t find in literature web information systems design process which widely considers and explicitly deals with the differences among people and their activities in inclusive social environments. It is more and more necessary to create strategies to approach inclusion and accessibility in both software product and design process. The physical, sensorial and cognitive differences of users, among others, shall also be acknowledge and considered in the design process to configure environments in which the stakeholders¿ participation is genuine. This research aims at investigating and proposing mechanisms to the design of web systems which respond to the contemporary demands in configuring a more flexible society, open to the differences, known as an inclusive society. It is also an objective to investigate and understand how Organizational Semiotic and Participatory Design, together, aggregate value to the design of information systems adequate to the interests and the needs of an inclusive society. From the conceptual perspective, the main contributions of this thesis are the proposition of principles related to the design of inclusive web information systems, and some participatory design techniques aligned to these principles. From the practical perspective, the changes resulted from the cases studied in each context, as well as the organization, the publication and dissemination of best practices in inclusive design for the web
Doutorado
Metodologia e Tecnicas da Computação
Doutor em Ciência da Computação
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Hrdlicka, Ricky Lee. "Creation of a web site to provide technical support and training." CSUSB ScholarWorks, 2007. https://scholarworks.lib.csusb.edu/etd-project/3251.
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The project, presented in this paper, developed a web-based tool that provides training and technical support in the use of computers to employees at the San Bernardino Community College District. The purpose of this project was with the lack of one support system it has become necessary to create one place for support entities to share their expertise with one another and with the campus community. This project creates a web presence that all of these groups can contribute to. This system starts out small and creates a skeletal system that will allow for continued development after the project is over.
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Winblad, Emanuel. "Visualization of web site visit and usage data." Thesis, Linköpings universitet, Medie- och Informationsteknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-110576.
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This report documents the work and results of a master’s thesis in Media Tech- nology that has been carried out at the Department of Science and Technology at Linköping University with the support of Sports Editing Sweden AB (SES). Its aim is to create a solution which aids the users of SES’ web CMS products in gaining insight into web site visit and usage statistics. The resulting solu- tion is the concept and initial version of a web based service. This service has been developed through an agile process with user centered design in mind and provides a graphical user interface which makes high use of visualizations to achieve the project goal.
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Gandarillas, Carlos. "The impact of web site design and privacy practices on trust." FIU Digital Commons, 2002. http://digitalcommons.fiu.edu/etd/3448.
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The most significant issue facing the growth of eCommerce is trust. This research was conducted to determine the type of information users are willing to allow entities to collect online, such as a user's email addresses and click-stream behavior, and its affect on trust. This study determined empirically that participants were more willing to submit non-personally identifying data (e.g., clickstream data) over personally identifying information (e.g., email address); participants were wary of submitting any personal information such as an email address; when a participant submits an email address, it may not be his or her primary email address; the opting defaults for solicitations did not affect trust; participants did not read the privacy policy; and that these findings applied to all web sites, regardless of whether they were shopping/commerce, community, download, or informational. Based on the results, several design guidelines were developed to aid web site designers in creating trusted sites.
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Rice, Mary Colleen. "A web design shop for local business owners." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2613.
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This project explores the question of why local business owners are not taking advantage of the benefits the Web has to offer. It presents information that small business owners could use to develop websites for their businesses. It also examines what it would take to start a web design business targeted at local merchants.
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Hicks, Robert Stewart. "Curriculum for website design in secondary schools." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2124.
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The purpose of this project is to develop a computer based curriculum to motivate and aid students on the secondary level in website development. This is accomplished by developing a website and classroom curriculum that will expand the knowledge of students. Brainstorming, organizing ideas and categorizing concepts are specific skills that are acquired course.
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Prince, Norma M. "Design and implementation of an online bath and body products business." [Denver, Colo.] : Regis University, 2007. http://165.236.235.140/lib/NPrincePartI2007.pdf.
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Pate, Shari Ann. "Web tools: An aid for cognitive learning." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2777.
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The purpose of this project is to provide students and teachers with a disk of tools to aide in the development of Web pages either in the classroom or through online (distance education) learning. Many of the tools supplied on this disk have been field tested in a high school Web design class. When students are allowed to be creative and are able to fuse interesting visual displays the results can be significant in increasing cognitive and multiple intelligences skills.
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De, Silva Buddhima. "Realising end-user driven web application development using meta-design paradigm." View thesis, 2008. http://handle.uws.edu.au:8081/1959.7/44493.
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Thesis (Ph.D.)--University of Western Sydney, 2008.A thesis submitted to the University of Western Sydney, College of Health and Science, School of Computing and Mathematics, in fulfilment of the requirements for the degree of Doctor of Philosophy. Includes bibliographical references.
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Ndinga, S'busiso Simon. "An investigation into tools and protocols for commercial audio web-site creation." Thesis, Rhodes University, 2000. http://hdl.handle.net/10962/d1006488.
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This thesis presents a feasibility study of a Web-based digital music library and purchasing system. It investigates the current status of the enabling technologies for developing such a system. An analysis of various Internet audio codecs, streaming audio protocols, Internet credit card payment security methods, and ways for accessing remote Web databases is presented. The objective of the analysis is to determine the viability and the economic benefits of using these technologies when developing systems that facilitate music distribution over the Internet. A prototype of a distributed digital music library and purchasing system named WAPS (for Web-based Audio Purchasing System) was developed and implemented in the Java programming language. In this thesis both the physical and the logical component elements of WAPS are explored in depth so as to provide an insight into the inherent problems of creating such a system, as well as the overriding benefits derived from the creation of such a system.
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De, Silva Buddhima. "Realising end-user driven web application development using meta-design paradigm." Thesis, View thesis, 2008. http://handle.uws.edu.au:8081/1959.7/44493.
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Small to Medium Enterprises (SMEs) need to use Information and Communication Technologies (ICT) to enhance their business processes to become competitive in the global economy. When an information system is introduced to an organisation it changes the original business environment thus changing the original requirements. This in turn will change the processes that are supported by the information system. Also when users get familiar with the system they ask for more functionality. This gives rise to a cycle of changes known as co-evolution. In addition, SMEs have budget constraints which make the problem associated with co-evolution worse. One solution to overcome this situation is to empower end-users to develop and maintain the information systems. Within the above context the work presented addresses the following research question: “How to support SME end-users to develop and / or maintain Web applications to support their business processes?” There are two main components to this question: What are the requirements of a suitable end-user development approach for SMEs and how to create the Web applications based on the requirements. The requirements of a suitable end-user development approach can be established by identifying the different types of Web applications required by SMEs, the capabilities of end-users in relation to developing and / or maintaining Web applications and how they conceptualise the Web applications. The literature review is conducted to discover different types of Web applications required by SMEs and to identify a suitable end-user development approach and tools that can support the development of these various types of Web applications. According to the literature survey, the main types of Web applications required by SMEs can be categorised as information centric Web applications (Simple Web sites which focus on effective presentation of unstructured information), data intensive Web applications (the focus is on efficient presentation and management of structured data such as product catalogue) and workflow intensive Web applications (The focus is on efficient automation of business processes such as an order processing system). The literature on end-user development shows that the existing end-user development approaches are focused on specific types of Web applications. The frameworks and tools in the Web development discipline mainly target experienced Web developers. Therefore a gap is identified as “there are limited end-user development approaches for developments of different types of Web applications which are required by SMEs to IT enable their businesses’”. The capabilities of SMEs in relation to Web application development were identified based on a study conducted with a group of SMEs. This study first surveyed the SMEs experience and knowledge in relation to Web application development and their attitude towards end-user development. Then their capabilities relating to Web application development were studied in a hands-on session to develop a Web site. The second study is conducted with administrative staff members involved in development of a Web application. This study helps to establish the requirements of a suitable end-user development approach from the point of view of the end-user developers. This study on end-user development observed the different activities carried out by end-users. Then the end-user was interviewed to identify the issues and benefits of end-user development in the project. Following that, a set of requirements for the end-user development approach was derived based on the findings from these two studies and the related literature: 1) A need to support different types of Web applications required by SMEs; 2) A need to support the specification of Web applications at the conceptual level; 3) A need for a common data repository to store the data used in
different applications within the organisation; 4) Providing a common login to all applications within the organisation; 5) Striping a balance between Do it Yourself (DIY) and a professional developer that allows end-users to do the activities they are capable of while getting help from a professional developer to do the difficult tasks. The conceptual aspects of different types of Web applications (information centric, data intensive and process intensive) were identified based on a literature survey of existing conceptual modelling approaches. This set of aspects was refined by modelling selected Web applications for each type of Web application. The aspects needed to specify different types of Web applications are: presentation, data, task, workflow, access control, navigation, and personalisation. Then the usage of these aspects in a set of end-user specifications was analysed. This study reveals that end-users only focus on some of these aspects such as data and process to specify the applications. Therefore, another requirement for the development approach was identified – a need to support development of Web applications with minimum aspects. A meta-design paradigm based on the meta-model of Web applications is proposed to support the identified requirements. A meta-model of Web applications is developed based on the patterns of different types of Web applications. A component based Web application development framework called CBEADS (Component based eApplication Development and Deployment Shell) was extended to support the meta-model based development approach. Web applications can be created by populating the values for the attributes of the meta-model which are related to the attributes of different aspects of the Web applications at the conceptual level. The meta-model is organised into three levels: shell level, application level, and function level. Aspects common to many web applications are modelled at the shell level. The data model and user model are stored and managed at the shell level. This supports the requirements of common data repository and the common login to all applications. The aspects common to a web application are modelled at the application level. The function specific aspects required to implement the functionality of the Web application are modelled at the function level. The metamodel has two properties called overriding and inheritance. Inheritance property allows developing Web applications with minimum aspects. The activities required to develop the Web applications in a framework supporting the meta-model are grouped into three levels based on the complexity of these tasks named routine level, logical level and programming level.These different levels together with the overriding property help to balance between DIY and a professional developer. The meta-design paradigm is practically evaluated with a group of users including SMEs and students. The studies establish strategies for the success of the meta-design paradigm such as characteristics of individuals, facilitation and infrastructure. The original contributions of this thesis enhance the field of end-user development by providing a new end-user development approach that can be used by business end-users to develop web applications. More importantly the major contributions of this research provide a practical approach that can be used particularly by SME end-users with little or no previous experience in web application development. Significant research contributions are made in the following four areas: 1) Establishing requirements for an end-user development approach suitable for business users. 2) Identifying a set of aspects required to model different types of Web applications at the conceptual level. 3) Developing a meta-design paradigm
based on the meta-model of different types of Web applications 4) Developing the strategies for successful use of the meta-design paradigm.
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Santana, Vagner Figuêredo de 1982. "Identificação de padrões de utilização da web mediada por tecnologias assistivas." [s.n.], 2009. http://repositorio.unicamp.br/jspui/handle/REPOSIP/276152.
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Orientador: Maria Cecilia Calani BaranauskasDissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Computação
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Resumo: A Web conta com dezenas de milhões de websites, mas poucos deles estão em conformidade com requisitos simples de acessibilidade, como utilizar tamanhos relativos ou descrever elementos gráficos, o que pode indicar problemas de design de Interface de Usuário (IU). Para se identificar este tipo de problema utiliza-se avaliação do código de websites. No entanto, outros problemas surgem apenas durante a interação do usuário com a IU. Sem considerar dados resultantes do uso, problemas de usabilidade e/ou barreiras de acessibilidade podem permanecer desconhecidos. Portanto, identificar como usuários interagem com IUs e uma forma de detectar problemas de design e descobrir maneiras de utilização diferentes das previstas durante o projeto de IU. Entre as maneiras de capturar a interação do usuário com IUs estão a utilização de vídeos, captura dos movimentos dos olhos do usuário, etc. Na Web, alguns métodos são menos indicados que outros devido à necessidade de utilização de componentes específicos de hardware e/ou software, o que pode reduzir a participação do publico alvo e reduzir a representatividade de uma avaliação. Para se conhecer como usuários utilizam a IU na Web, e possível utilizar logs capturados no lado do servidor e no lado do cliente. Este ultimo e o que possibilita a obtenção de mais detalhes e, consequentemente, reconstrução das ações do usuário em maior granularidade do que apenas identificar quais paginas o usuário visitou. Assim, pequenas diferenças durante a interação podem ser identificadas e, consequentemente, auxiliar especialistas na identificação de padrões de utilização e possíveis problemas de design. Dado o volume de dados resultante da captura de eventos no lado do cliente, a utilização de ferramentas automáticas se faz necessária, seja para captura ou para extração de informações dos logs. Este trabalho apresenta requisitos para ferramentas de avaliação de websites baseadas em logs de eventos. Ainda, com base nestes requisitos, define um modelo de captura assíncrona de eventos para auxiliar desenvolvedores de ferramentas de avaliação de websites. Assim, requisitos e modelo de captura constituem um ponto de partida para desenvolvedores que desejam capturar logs de eventos disparados no dispositivo utilizado pelo cliente, apoiando a captura de dados de utilização real. Outra contribuição apresentada é a especificação de um modelo para identificar padrões de utilização da Web mediada por tecnologias assistivas. A implementação deste modelo demonstra a viabilidade de se capturar dados durante a utilização real, envolvendo usuários de tecnologias assistivas, em seus ambientes cotidianos de utilização da Web. Um grafo de utilização resulta desse modelo. Ele é composto por fluxos de uso e caminhos mais comuns de uma pagina avaliada, assim como representações visuais de diferenças significativas nesses fluxos. O modelo também propõe uma técnica de como indicar possíveis problemas de design nas paginas Web avaliadas, auxiliando na tarefa de avaliar websites, tendo como foco principal a identificação de padrões de utilização de usuários de tecnologias assistivas.
Abstract: The Web has millions of websites, but few of them are in accordance with simple accessibility requirements such as the use of relative sizes or description of graphic elements, that can represent User Interface (UI) design problems. To identify this kind of problem the data source usually used is the Web page's code. However, other problems may appear only when the user interacts with the UI. Moreover, without considering usage data, usability problems and/or accessibility barriers can stay unknown. Thus, identifying how users interact with UIs is a way of detecting design problems and discovering uses different from the ones defined during the UI Project phase. There are different approaches to capturing user interaction with UIs as video capture, users' eyes movements, etc. In the Web, some methods are less appropriated than others due to the need for using specific components of hardware and/or software, which can reduce the participation of the target audience and reduce how meaningful an evaluation is. To know how users use the UI in the Web, it is possible to use logs captured at serverside and at client-side. The data that can be captured at client-side allows obtaining more details and, consequently, rebuild user's actions in a greater granularity than the identification of the pages that a user had visited. Then, small differences during the interaction can be identified and may help specialists in the task of identifying usage patterns and possible design problems. Due to the amount of data resulted from the event capture at client-side, the use of automatic tools became necessary for the capture or the extraction of information from logs. This work presents requirements for website evaluation tools based on event logs. In addition, according to these requirements, defines an asynchronous event capture model to help developers of website evaluation tools. Therefore, requirements and capture model represent a starting point for projects involving the development of tools to capture event logs triggered at client's device, supporting the data capture during real use. Other contribution is the specification of a model to identify patterns of Web usage mediated by assistive technologies. The development of this model shows the viability of capturing data during real use, involving assistive technology users, in their common use environment. A usage graph results from the model. It is constituted by usage flows and common walks of an evaluated Web page, as well as the visual representation of significant differences in these flows. The model also proposes a technique for identifying possible design problems in evaluated Web pages, helping in the task of evaluating Web pages, aiming at the identification of usage patterns of assistive technology users.
Mestrado
Avaliação de interfaces de usuario
Mestre em Ciência da Computação
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Tummeti, Venkata Krishna Reddy. "Website developer: Web application." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2407.
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The purpose of the project is to use Java Server Page (JSP) technology to create a web application that could be used by any person who has the basic knowledge of browsing through the Web. There are many programs on the market that aid users in creating web pages, but the process involved in creating web pages using the available software and hosting their website is fairly complex for general people.
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Lung, Feng-Chun. "A portable traveler's weblog." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2832.
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Bond, Martin. "Site web dynamique, implantation d'une approche d'interaction complète avec des internautes auteurs /." Thèse, Chicoutimi : Montréal : Université du Québec à Chicoutimi. Université du Québec à Montréal, 2005. http://theses.uqac.ca.
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Thèse (M.Inf.) -- Université du Québec à Chicoutimi, programme en extension de l'Université du Québec à Montréal, 2005.Bibliogr.: f. 114-116. Document électronique également accessible en format PDF. CaQCU
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Santos, Vinicius Sanchez dos [UNESP]. "Uma análise sobre a avaliação emocional de web site por similaridade e por contiguidade." Universidade Estadual Paulista (UNESP), 2012. http://hdl.handle.net/11449/89757.
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santos_vs_me_bauru.pdf: 1950942 bytes, checksum: 89d94c486c09b8ddd4d34a26e0c99e53 (MD5)As pesquisas sobre emoção, nos últimos anos, entre Neurociência, Ciências Cognitivas, Inteligência Artificial para o Design não buscaram identificar os significados emocionais dos objetos, porém, forneceram ferramentas concisas para a análise emocional dos produtos. O Modelo de Círculos de Referência de Emoção em Produtos é a proposta da unificação de todas estas ferramentas em um único sistema de análise, porém não há testes que verifiquem o seu potencial para explicar resultados de estudos empíricos. Com o objetivo de criar caminhos para compreender os significados emocionais gerados na interação entre produto e usuário, esta pesquias propõe ampliar o Modelo de Círculos utilizando a Semiótica Americana e testá-lo utilizando, como objeto, duas web sites dom o mesmo tema, mas com sintaxes distintas: um por contiguidade e outro por similaridade. Para isso, foi utilizado um questionário não estruturado com base no Modelo de Círculos e a filmagem das expressões de seis participantes jovens, ambos os sexos e com experiência em navegação web. Foi observado que a web site por contiguidade tem maior aceitação social, e a de similaridade, mais aceitação de autoimagem. Verificou-se que o Modelo de Círculos é eficaz como ferramenta de análise emocional e que o produto deve atingir todas as dimensões propostas pelo modelo para uma aceitação e utilização
The research about emotion in recent years, among Neuroscience, Cognitive Science, Artifical Intelligent for the Design have not sought to identify the emotional meanings of objects, however they have provided concise tools for the emotional analysis of products. The Model of Circles of References of Emotions in proposal of unification of all these tools into an only analysis system but there are no tests that verify its potential to explain the results of the empirical studies. Aiming to create the ways to understand the emotional meanings generated in the interaction between product and user, this study proposes to extend the Model of Circles using the American Semiotics and test it using, as an object, two web sites with the same theme, but with different syntaxes: one by contiguity and another by similarity. For this, it used an unstructured questionnaire based on the Model of Circles and the filming of the expressions of six young participants, both the sexes and with experience in web browsing. It was observed that the web site by contiguity have gretater social acceptance and similarity, more acceptance of self-image. It was found that the Model of Circles is effective as emotional analysis too and that the product must reach all the proposed dimensions by the model to a more effective use and acceptance
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Santos, Vinicius Sanchez dos. "Uma análise sobre a avaliação emocional de web site por similaridade e por contiguidade /." Bauru : [s.n.], 2012. http://hdl.handle.net/11449/89757.
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Orientador: João Fernando MararBanca: Ricardo Triska
Banca: José Carlos Plácido da Silva
Resumo: As pesquisas sobre emoção, nos últimos anos, entre Neurociência, Ciências Cognitivas, Inteligência Artificial para o Design não buscaram identificar os significados emocionais dos objetos, porém, forneceram ferramentas concisas para a análise emocional dos produtos. O Modelo de Círculos de Referência de Emoção em Produtos é a proposta da unificação de todas estas ferramentas em um único sistema de análise, porém não há testes que verifiquem o seu potencial para explicar resultados de estudos empíricos. Com o objetivo de criar caminhos para compreender os significados emocionais gerados na interação entre produto e usuário, esta pesquias propõe ampliar o Modelo de Círculos utilizando a Semiótica Americana e testá-lo utilizando, como objeto, duas web sites dom o mesmo tema, mas com sintaxes distintas: um por contiguidade e outro por similaridade. Para isso, foi utilizado um questionário não estruturado com base no Modelo de Círculos e a filmagem das expressões de seis participantes jovens, ambos os sexos e com experiência em navegação web. Foi observado que a web site por contiguidade tem maior aceitação social, e a de similaridade, mais aceitação de autoimagem. Verificou-se que o Modelo de Círculos é eficaz como ferramenta de análise emocional e que o produto deve atingir todas as dimensões propostas pelo modelo para uma aceitação e utilização
Abstract: The research about emotion in recent years, among Neuroscience, Cognitive Science, Artifical Intelligent for the Design have not sought to identify the emotional meanings of objects, however they have provided concise tools for the emotional analysis of products. The Model of Circles of References of Emotions in proposal of unification of all these tools into an only analysis system but there are no tests that verify its potential to explain the results of the empirical studies. Aiming to create the ways to understand the emotional meanings generated in the interaction between product and user, this study proposes to extend the Model of Circles using the American Semiotics and test it using, as an object, two web sites with the same theme, but with different syntaxes: one by contiguity and another by similarity. For this, it used an unstructured questionnaire based on the Model of Circles and the filming of the expressions of six young participants, both the sexes and with experience in web browsing. It was observed that the web site by contiguity have gretater social acceptance and similarity, more acceptance of self-image. It was found that the Model of Circles is effective as emotional analysis too and that the product must reach all the proposed dimensions by the model to a more effective use and acceptance
Mestre
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Meyer, Shaun. "Designing accessible portals in South Africa: a case study." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/770.
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Web portals are considered “gateways” to the World Wide Web. These portals are becoming very popular entry points to the Web by offering important services such as email, news, weather reports, course notes and general information. In addition, some portal sites allow users the option of customising the site according to their personal interests. However, disabled and elderly people encounter many accessibility and usability barriers while accessing web portals. A preliminary review of a university portal was conducted to identify some of these accessibility problems. This treatise presents an overview of the processes to be followed when conducting an accessibility and usability evaluation. In addition, it mentions some guidelines to be considered when specifically designing portals for use by many different users from varying backgrounds.
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Kuhn, Hailey Franke. "The design and production of a World Wide Web site as a tool for educational outreach /." [Rohnert Park, Calif.], 1995. http://www.sonoma.edu/ArtGallery/.
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Fang, Li-Chuan. "Improvement and deployment of the web-based database management system for computer science graduate program." CSUSB ScholarWorks, 2006. https://scholarworks.lib.csusb.edu/etd-project/2988.
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In 2005 Mr. Dung Tien Vu completed a master's project for the California State University, San Bernardino Computer Science Department in which he designed a web-based database of department graduate student information. This project was designed to alter the system so that it conforms with current campus regulations, to make some improvements to the system, and to deploy it.
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Thornton, Gregory Mont 1970. "Web site design, e-collaboration and e-business for a low-volume and high-mix business." Thesis, Massachusetts Institute of Technology, 2001. http://hdl.handle.net/1721.1/84522.
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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2001.Includes bibliographical references (leaf 84).
by Gregory Mont Thornton.
S.M.
M.B.A.
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Lin, Winston Huairen. "Extracting ontological structures from collaborative tagging systems." Thesis, School of Information Technologies, 2012. http://hdl.handle.net/2123/12116.
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Huang, Jianyuan. "Computer science graduate project management system." CSUSB ScholarWorks, 2007. https://scholarworks.lib.csusb.edu/etd-project/3250.
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This project is a development and tracking system for graduate students in the Department of Computer Science of CSUSB. This project will cover front-end web site development, back-end database design and security. This website provides secure access to information about ideas for projects, status on on-going projects, and reports of finished projects using My SQL and Apache Tomcat.
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Sawetrattanasatian, Oranuch, and n/a. "University Library Web Site Design: A Case Study of the Relationship between Usability and Information Literacy Development." University of Canberra. Information Technology, 2008. http://erl.canberra.edu.au./public/adt-AUC20090311.091629.
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A university library web site is created as a means for providing information resources and services without the limitation of time or space. To ensure that the design of the web site will not be an obstacle to their users, usability is a key issue raised among librarians. In the tertiary context, information literacy is also widely promoted since it is regarded as the skills that can empower human development in the Information Society. These two issues, web site usability and information literacy, have motivated this thesis which is a case study influenced by phenomenography. The research was conducted with the purpose of investigating the relationship between the design of a university library web site, in particular its usability, and the development of students' information literacy through their experience of using the web site.
The understanding found within this research is informed by three clear phases of data collection: Phase 1: Development of the Criteria, Phase 2: Assessment of a Usable University Library Web Site Fostering Information Literacy, and Phase 3: Investigation of Students' Conceptions of Information Literacy Development. Various research methods were used in each phase: questionnaires, focus groups, and experts' selection of the criteria for Phase 1, heuristic evaluation and usability testing for Phase 2, and focus groups, think aloud protocols, and interviews for Phase 3. The data were analysed both quantitatively and qualitatively.
Two major outcomes are revealed as a result of the research. The first is the usability measures/criteria capable of reinforcing information literacy that can be useful in evaluating the design of a university library web site. The second is a model describing students' conceptions of information literacy development through the use of a university library web site. Results of the research also reveal that there is a relationship between the design of a university library web site, in particular its usability, and the development of students' information literacy through their experience of using the web site. This applies particularly at the information level, especially Information Literacy Attribute #2: finding and accessing the needed information efficiently and effectively. The students experience information literacy development through the use of a university library web site by experiential learning. Their conceptions of information literacy development can be divided into three categories: "no development", "restricted development", and "transferable development". Interestingly, there is no difference between students from different disciplines in terms of their ways of experiencing information literacy development through the use of a university library web site.
Considering the results, the hypothesis that there is no relationship between the design of a university library web site, in particular its usability, and the development of students' information literacy through their experience of using the web site is rejected. In contrast, the hypothesis that there is no noticeable difference between students from different disciplines in their ways of experiencing information literacy development through the use of a university library web site is accepted.
The research makes contributions to both theory and practice. Theoretically, it proposes a model describing students' conceptions of information literacy development through the use of a university library web site as well as the chronology and continuity of their conceptions. Practically, there are implications for university library web site design: implications for usability evaluation methods, for usability measures/criteria capable of supporting information literacy that can be used to evaluate the design of a university library web site, and for the usable and information literacy-supportive design of a university library web site. In addition, it also suggests some implications for information literacy development: implications for investigating the students' conceptions of information literacy development, for information literacy education in regard to the academic environment, and for information literacy education in regard to a university library. The study concludes with recommendations for possible future research in the hope that further insights into the design of a university library web site and information literacy development may be revealed.
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Bueno, Graziele Athanasio 1984. "O impacto das tecnologias nos padrões de projeto da interação para a Web." [s.n.], 2011. http://repositorio.unicamp.br/jspui/handle/REPOSIP/275727.
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Orientador: Hans Kurt Edmund LiesenbergDissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Computação
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Resumo: A área da Ciência da Computação denominada Interação Humano-Computador (IHC) tem evoluído tecnologicamente ao longo dos anos e as mudanças podem ser vistas nas interfaces e nas formas de interação entre as pessoas e as aplicações. Ao mesmo tempo, o conceito de padrões de projeto passou a ser utilizado no projeto da interação entre o ser humano e o computador, como uma forma de documentar a experiência e o conhecimento na construção de interfaces de usuário, orientando a criação de novas aplicações. Diante deste cenário de mudanças nas tecnologias da Computação e do uso crescente dos padrões de projeto em IHC, é apresentado, nesta dissertação, um estudo sobre como as mudanças tecnológicas podem impactar o ciclo de vida dos padrões de projeto da interação, considerando especificamente o contexto da Web para desktop. Com base na análise dos padrões e das tecnologias, é apresentada uma proposta de alteração de uma classificação de padrões existente para que ela passe a considerar a questão da dependência destes em relação à tecnologia
Abstract: The area of Computer Science known as Human-Computer Interaction (HCI) has evolved technologically over the years and changes can be seen in the interfaces and ways of interaction between people and applications. At the same time, the concept of design patterns has been used in the construction of interaction between human beings and computers, as a way to document experience and knowledge of building user interfaces in order to guide the development of new applications. In the light of the scenario of changes in Computing technologies and the increasing use of design patterns in HCI, this dissertation presents a study of how technological changes can impact the life cycle of interaction design patterns, considering specifically the context of the Web for desktop. Based on the analysis of patterns and technologies, this study proposes a change in an existing pattern classification that takes into account the relation between these patterns and technology
Mestrado
Ciência da Computação
Mestre em Ciência da Computação
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Freestone, Keri Lynn. "Instant access: Developing a high school web site for staff, students, and community." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2303.
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This project describes the inception and development of a high school web site along with subsequent implementation issues, limitation, benefits, and recommendations visual design and learning principles and the history of hypermedia are also discussed, and a model is tendered for other schools to follow when constructing a web site.
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Gansereit, Jake Nathan. "Cougar swing: A web site model curriculum devoted toward improving hitting productivity for varsity baseball competition." CSUSB ScholarWorks, 2001. https://scholarworks.lib.csusb.edu/etd-project/1913.
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Rollins, Cynthia Karyn. "Instant credibility : an exploratory study of web site credibility through the application of communication and design theory." Scholarly Commons, 2003. https://scholarlycommons.pacific.edu/uop_etds/577.
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The Internet is an incredibly complex and understudied communication channel. In a state of constant flux, the Net continues to give rise to new and farreaching types of interaction among its users. The Internet and its infinite web sites are at the global community's disposal. The abundance and selection of information has made the Internet the tool of all trades. Because of the prominent place the Net has assumed, it is important for web sites to be perceived as credible.
The current study is based on the results of a large-scale study conducted by Stanford University Persuasive Technology Lab in 2002. Stanford determined that 46.1 percent of the time, respondents judged a web site as credible, based on "design/look" of the web site. The current study replicates the Stanford findings, on a smaller scale, and forges an empirical link between specific design variables and the theory of source credibility.
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Hung, Wei-Hsi (Frank). "Supporting Organisational Critical Activities From Web Sites: An Evaluation Methodology Development." The University of Waikato, 2006. http://hdl.handle.net/10289/2545.
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quot; Organisational critical activities quot; (OCAs) are activities which must be conducted by the organisation constantly in order to be successful in the industry. They are recognised as being essential to short, medium, and long-term success in that industry, have been significantly resourced and receive regular senior management monitoring and direction. Although these activities are extremely important, some empirical studies have shown that they are not well supported by organisations, particularly in the area of Web support. This thesis develops an evaluation methodology called the quot;organisational critical activity Web support evaluation methodology quot; (OCAWSEM) which can be utilised to elicit OCAs from organisations, evaluate whether an organisation acutes; OCAs are being supported by its Web site, and provide guidance on how the organisation can improve its Web site. To develop the OCAWSEM, this thesis reviews the relevant literature and proposes a prototype OCAWSEM. A new iterative case design (ICD) approach has been used in order to further develop the prototype, and then to test the improved OCAWSEM. The selected field cases were eight universities in New Zealand. In total, 43 semi-structured interviews were conducted with senior teams, middle level managers, and Web teams. A systematic review of these universitiesacute Web sites was performed from the provideracutes, rather than the useracutes perspective. The outcome shows that the Developed OCAWSEM is a valid and reliable methodology for the evaluation of the support for OCAs from Web sites in the universities in New Zealand. This thesis provides useful lessons, drawn from the development and testing processes, as the basis from which to develop more specific OCAWSEMs for use in other organisational and industry contexts. Both practitioners and academicians can gain a deeper understanding of the notion of OCAs, better elicit OCAs from management, conduct Web site evaluations, and discuss the support of the Web sites for the OCAs.
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Nyaga, Casty K. "A design science approach to developing and determining web site quality dimensions for the public accounting profession." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2007. https://ro.ecu.edu.au/theses/1554.
Full textAbstract:
Public Accounting (PA) firms play an important role in both the local and the international business environment. Their accounting and business services functions cut across organisations, sectors and industries. Like other professional service firms, PA firms are becoming concerned about the World Wide Web (web) since the services they offer can be delivered via the web more efficiently (eg. at a lower cost) and effectively (24/7). Thus there is a need to assess the quality of their web site. This study developed an instrument for measuring PA web site quality based on an extensive literature review which identified the previously widely used "WebQuaL (TMI)” questionnaire but extended it to four quality dimensions (usability, information quality, interactivity and riskiness), supported by 24 research variables. Design Science, as conceptualised by Hevner et al. (2004), provided the guiding theory for the research. Hevner et al. (2004) proposed a framework consisting of seven guidelines to guide Information Systems (IS) researchers and practitioners on how to conduct, evaluate and present design science research. Two of the guidelines, namely design artefact and design evaluation, were followed in this study. The study was executed in a controlled laboratory selling in which post-graduate university students, potential clients of PA firms, used the WebQual/PA questionnaire to evaluate the web sites of six leading professional accounting firms. One hundred-and-two students participated in the study. The data collected was analysed using quantitative analysis techniques to assess the reliability and validity of the instrument and quality of the PA web sites. Moderating factors were investigated in relation to their effect on the constructs and variables determining PA web site quality. A number of conclusions can be drawn from the outcome of the study. They cover practical as well as theoretical aspects. First, the study provides PA practitioners with validated, reliable web site quality dimensions. With the emergence of online professional services, PA firms will increasingly seek to evaluate the quality of their web sites. Second, this study adds to our understanding of WebQual, an instrument that has been widely used in IS research. WebQual/PA has its origins in WebQual version 4 but was refined to meet the needs of the PA sector. Third, the results of a relative assessment of quality provide valuable feedback to professional practices. The study shows that 'usability' was ranked highest by study participants of all the l1m1s and indicates that this dimension is the most developed dimension within the PA sector. lt is followed by 'information quality'. 'lnteractivity' and 'riskiness' arc areas requiring attention as they seem to lag behind the others. The study enabled recommendations to be made to improve the quality of web sites of the sector as well as the individual firms that were evaluated. In this way, the research adopted the philosophy of pragmatism in which knowledge is strongly linked to action. In the study, the knowledge gained is translated into action via recommendations made to each of the firms. Furthermore, since action permeates on knowledge, there have to be linkages "to an actable world" (Goldkhul, 2004, p. 18). A simple test for this is to be able to trace "concrete consequences" (p. 19). This will occur when PA firms take up the recommendations made in this study.
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Vorster, Lize. "Shared mental models as a cultural phenomenon : fact or fiction? Using the card-sorting method to investigate the shared mental models of web users." Thesis, Stellenbosch : University of Stellenbosch, 2006. http://hdl.handle.net/10019.1/1049.
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Assignment (MPhil (Afrikaans and Dutch))--University of Stellenbosch, 2006.ENGLISH ABSTRACT: In this study, the mental models of the target audience of the FACT web site (official Stellenbosch University HIV/Aids web site) were investigated and compared with the structure of the web site (representing the mental model of the expert). The target audience were divided into six groups representing three different race groups (white, coloured and black) and the two sexes (male and female).
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Maye, Sébastien. "Tentative d'explication de l'esthétique dans le cadre d'un site web commercial : caractéristiques, perceptions, mesures de l'esthétique et réponses attitudinales de l'internaute." Paris 1, 2013. http://www.theses.fr/2013PA010008.
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L'objectif de cette thèse est triple: mieux comprendre la notion d'esthétique dans le cadre d'un site Internet; proposer un outil de mesure de l'esthétique des sites web, l'échelle Websthetic; comprendre l'influence des caractéristiques esthétiques d'un site Internet sur les variables attitudinales. Pour y parvenir, nous nous sommes appuyés sur la littérature évaluant l'esthétique dans différents domaines et nous l'avons enrichi d'une phase qualitative. Nous avons ainsi collecté 124 items esthétiques. Nous avons réduit ces items par l'intermédiaire d'analyses factorielles exploratoires puis confirmatoires. Au final, nous proposons une double échelle de la perception de l'esthétique d’un site web par le consommateur en six dimensions. D'une part, nous proposons une échelle en fonction de la perception conceptuelle du site. Les items se composent d'adjectifs permettant d'évaluer globalement le site. D'autre part, nous avons développé une échelle structurelle qui se compose d'items esthétiques détaillant la structure de la page. Ensuite, nous avons déterminé l'influence de l'esthétique sur les variables attitudinales. Nous avons pu déterminer le rôle prépondérant de l'harmonie, que ce soit d'un point de vue conceptuel ou structurel. Cette caractéristique esthétique a une influence sur toutes les variables attitudinales étudiées. Nous avons vu également l'influence assez faible de la simplicité, et enfin l'influence marginale du classicisme et de la pauvreté. Une belle page sera une page avec des couleurs harmonieuses, sans couleurs laides, avec du texte facile à lire, avec peu d'illustrations, avec des illustrations bien placées, des rubriques bien disposées. Au niveau managérial, l'échelle Websthetic est immédiatement exploitable par les entreprises. En effet, cette échelle permet de mesurer la perception esthétique d'une façon globale ou détaillée. Un score peut être calculé rapidement et permet de choisir entre différentes versions de sites.
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Ram, Mohan Prabhakara. "Trigeiawriter: A content management system." CSUSB ScholarWorks, 2011. https://scholarworks.lib.csusb.edu/etd-project/3331.
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The purpose of this project was to design and implement a Content Management System (CSM). TrigeiaWriter is a Content Management System for Trigeia.com, a web based magazine site. Since TrigeiaWriter is used for a web based magazine, it incorperates different roles for the users and these roles are authors, editors, and administrators.