Journal articles: 'Waiting room education'

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Reid, Sarah, Gina Neto, Sandy Tse, Ken J. Farion, Ariyan Marvizi, Lauren Smith, Chantalle Clarkin, Kristina Rohde, and Katherine Moreau. "Education in the Waiting Room." Pediatric Emergency Care 33, no. 10 (October 2017): e87-e91. http://dx.doi.org/10.1097/pec.0000000000001140.

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Clarke, Stephen. "Waiting Room." English in Education 23, no. 1 (March 1989): 70. http://dx.doi.org/10.1111/j.1754-8845.1989.tb00308.x.

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Smith, C. S., J. Phister, D. K. Lee, and M. Kilfoyle. "The elephant in the waiting room." Academic Medicine 68, no. 10 (October 1993): 783. http://dx.doi.org/10.1097/00001888-199310000-00017.

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Habermehl, Nikita, Elizabeth Diekroger, Rina Lazebnik, and Grace Kim. "Injury Prevention Education in the Waiting Room of an Underserved Pediatric Primary Care Clinic." Clinical Pediatrics 58, no. 1 (October 19, 2018): 73–78. http://dx.doi.org/10.1177/0009922818806315.

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Unintentional injuries are the leading cause of childhood mortality in the United States. Study aims included educating families about injury prevention and improving satisfaction with the waiting room experience. Two hundred caregivers with young children in the waiting room of an underserved pediatric primary care clinic participated in brief individual education sessions and received a toolkit containing small safety items and content highlighting age-appropriate safety topics. Participants completed 2 follow-up surveys, and most caregivers (94%) reported learning new information about injury prevention and thought that the intervention resulted in a better waiting room experience (91%). Of those who completed the 2-week follow-up survey (84%), 93.5% made changes at home and 42.7% bought new safety equipment. Injury prevention education can be effectively provided in the waiting room of a pediatric primary care clinic by improving reported caregiver safety knowledge and behaviors as well as satisfaction with the waiting room experience.

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Graves, Roy Neil. "Sellers's IN THE COUNSELOR'S WAITING ROOM." Explicator 63, no. 1 (January 2004): 57–61. http://dx.doi.org/10.1080/00144940409597261.

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Chan, Y. Y., L. D. Richardson, S. B. Zaets, R. Nagurka, M. B. Brimacombe, and S. R. Levine. "389: Stroke Education in the Emergency Department Waiting Room." Annals of Emergency Medicine 52, no. 4 (October 2008): S161. http://dx.doi.org/10.1016/j.annemergmed.2008.06.416.

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Sklar, David P. "What You Might Hear in the Waiting Room." Academic Medicine 88, no. 9 (September 2013): 1191–93. http://dx.doi.org/10.1097/acm.0b013e31829f967b.

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Noble, Lilly, and Ann Sloan Devlin. "Perceptions of Psychotherapy Waiting Rooms: Design Recommendations." HERD: Health Environments Research & Design Journal 14, no. 3 (April 12, 2021): 140–54. http://dx.doi.org/10.1177/19375867211001885.

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Objective: This study fills the gap in literature by examining the design elements preferred in psychotherapy waiting rooms. Background: Studies have examined waiting rooms in hospitals and doctors’ offices, but there is little published literature on waiting rooms in psychotherapy offices. Waiting rooms in psychotherapy offices may affect clients’ perceived quality of care and their comfort level. Method: Psychotherapists in Connecticut and Rhode Island were interviewed and agreed to have the waiting rooms (20 in total) of their practices photographed. Then, in a within-subjects design, 250 participants (225 retained for analyses) from MTurk answered questions about the quality of care and comfort in the environment expected in those 20 waiting rooms. Results: Factor analytic results showed that waiting rooms that were welcoming and comfortable as well as large and spacious rated higher for the quality of care and comfort in the environment anticipated by the participant; those that were cramped and crowded rated lower. Few therapists reported any design education about counseling environments and none about the waiting room. Conclusion: Information from this study can guide the design of psychotherapy waiting rooms and enhance healthcare experience.

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Kamimura, Akiko, Jennifer Tabler, Kyl Myers, Fattima Ahmed, Guadalupe Aguilera, and Jeanie Ashby. "Student-led health education programmes in the waiting room of a free clinic for uninsured patients." Health Education Journal 76, no. 3 (October 13, 2016): 282–92. http://dx.doi.org/10.1177/0017896916671761.

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Objective: Free clinics provide free or reduced fee healthcare to individuals who lack access to primary care and are socio-economically disadvantaged in the USA. Free clinic patients may have health education needs, but experience barriers to attending health education programmes. In an attempt to reach out to free clinic patients who might not otherwise attend health education classes, this project examined the efficacy of student-led health education classes conducted in the waiting room prior to a patient’s appointment with a provider. Design: The classes had two areas of focus: women’s health and health information. Health educators and Spanish interpreters were graduate and undergraduate students. Setting: This study was conducted in the waiting room of a free clinic in the Intermountain West region of the USA. Method: The health education classes were held 22 times in total from late August to early December 2014. Results: While the survey-based assessment of the programme did not show a difference in levels of health consciousness, health information seeking and health attitudes, the programme potentially increased interest in attending the health education classes. Conclusion: There were some challenges associated with the implementation of a health education class in the waiting room setting, particularly in regards to environments, evaluation and interpretation services. Future projects are needed to address challenges associated with conducting a health education class in a waiting room setting. In addition, a variety of health topics, evidence-based evaluation and interpreter services are key for future success.

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Soussou, Randa, Jolanta Aleksejūnienė, and Rosamund Harrison. "Waiting room time: An opportunity for parental oral health education." Canadian Journal of Public Health 108, no. 3 (May 2017): e251-e256. http://dx.doi.org/10.17269/cjph.108.5984.

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Yvonne Chan, Yu-Feng, Roxanne Nagurka, Lynne D. Richardson, Sergey B. Zaets, Michael B. Brimacombe, and Steven R. Levine. "Effectiveness of Stroke Education in the Emergency Department Waiting Room." Journal of Stroke and Cerebrovascular Diseases 19, no. 3 (May 2010): 209–15. http://dx.doi.org/10.1016/j.jstrokecerebrovasdis.2009.04.009.

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Khan, Mohammad A., Sejal Shah, Aneta Grudzien, Nneamaka Onyejekwe, Pranab Banskota, Sarah Karim, Jing Jin, Yoonsang Kim, and Ben S. Gerber. "A diabetes education multimedia program in the waiting room setting." Diabetes Therapy 2, no. 3 (August 22, 2011): 178–88. http://dx.doi.org/10.1007/s13300-011-0007-y.

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Washburn, Paul Jordan. "Patient Satisfaction Regarding Health Education and Practice Environment Using the PPAESS Survey." International Journal of User-Driven Healthcare 6, no. 1 (January 2016): 57–64. http://dx.doi.org/10.4018/ijudh.2016010103.

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The waiting room and the examination rooms are the two central locations patients spend time in a primary care environment. Patient health outcomes and satisfaction are significant contributing factors for reimbursement The Patient Practice And Education Satisfaction Survey (PPAESS) tool has high internal consistency (a = 0.92) with subcategories of practice (a = 0.88) and education (a = 0.86). When comparing between arms of the study utilizing the PPAESS tool, a marginally significant, total survey Kruskall-Wallace was observed (p = 0.071). Inter-arm comparisons of the practice subcategory control vs. health investment worker were significant (p = 0.034). The PPAESS survey tool is a highly consistent and reliable tool for patient satisfaction regarding practice environment and education. A health investment worker in a practice waiting room environment was noted to increase patient satisfaction. The PPAESS tool allows health practices to further optimize practice space, patient time, individual/group education and is highly effective for assessment of patient satisfaction.

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Whitehead, Michael, Harrison Ng Chok, Christina Whitehead, and Lauretta Luck. "Men's Health Promotion in Waiting Rooms: An Observational Study." International Journal of Mens Social and Community Health 4, no. 1 (February 10, 2021): e17-e27. http://dx.doi.org/10.22374/ijmsch.v4i1.48.

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Issue addressedCurrently, in Australia, male health outcomes are poorer than that of females, with males experiencing a lower life expectancy, accounting for 62% of the premature deaths. Exploring male-specific health promotional material in health facility waiting rooms provides an opportunity to examine available health information. There are few studies on health-related education for patients, families and carers in general practitioner (GP) waiting rooms, and no studies on male-specific health material content in waiting rooms. MethodsThis prospective observational study audited all printed health promotional materials in all health facility waiting rooms within a single local government area. A total of 24 sites were surveyed, which included general practice centres, community health centres and hospitals. The surveyed health literature included posters, brochures and booklets. ResultsThere were 1143 health materials audited across the sites. Of these, 3.15% (n = 36) were male-specific literature, 15.31% (n = 175) were female-specific health literature and 81.54% (n = 932) were neutral/others. Overwhelmingly, the audited health literature evidenced a 5:1 ratio favouring female-specific literature versus male-specific literature. ConclusionsThis research highlighted that despite the known outcomes of lower male life expectancy and higher burden of disease, male-specific literature was observed to be significantly under-represented within the audited health facility waiting room spaces. There remains potential for health clinicians to provide targeted male health education and thereby improve male health literacy.

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Beckwith, Noor, Marie-Louise Jean-Baptiste, and Arlene Katz. "Waiting Room Education in a Community Health System: Provider Perceptions and Suggestions." Journal of Community Health 41, no. 6 (April 21, 2016): 1196–203. http://dx.doi.org/10.1007/s10900-016-0201-y.

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Chan, Yu-Feng Yvonne, Lynne D. Richardson, Roxanne Nagurka, Ke Hao, Sergey B. Zaets, Michael B. Brimacombe, Susanne Bentley, and Steven R. Levine. "Stroke Education in an Emergency Department Waiting Room: a Comparison of Methods." Health Promotion Perspectives 5, no. 1 (March 29, 2015): 34–41. http://dx.doi.org/10.15171/hpp.2015.005.

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Quadri, Nasreen S., and Jose D. Debes. "The Waiting Room Project: An Approach to Community Health Education in Hepatitis B." American Journal of Tropical Medicine and Hygiene 103, no. 1 (July 8, 2020): 537. http://dx.doi.org/10.4269/ajtmh.20-0232.

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WICKE, DM, RE LORGE, RJ COPPIN, and KP JONES. "The Effectiveness of Waiting Room Notice-Boards as a Vehicle for Health Education." Family Practice 11, no. 3 (1994): 292–95. http://dx.doi.org/10.1093/fampra/11.3.292.

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Partridge, M. R. "Asthma Education: More Reading or More Viewing?" Journal of the Royal Society of Medicine 79, no. 6 (June 1986): 326–28. http://dx.doi.org/10.1177/014107688607900605.

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An audit of a hospital asthma clinic has revealed deficiencies in its educational activities. A significant minority of attending patients failed to understand the rationale behind their therapy and would take potentially inappropriate action when symptoms worsen. Many of those taking oral theophylline therapy were shown to be at risk of self-induced toxicity. Watching a videotape about the disease in the waiting room was found to be more popular than leaflets and books as a source of information.

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Moura, F., S. Brito, D. Amaral Mota, L. Diniz, J. Monção, V. Nunes, V. Gonçalves, et al. "AB1543-HPR WAITING ROOM PROJECT: IMPROVING HEALTHCARE OF SYSTEMIC LUPUS ERYTHEMATOSUS PATIENTS." Annals of the Rheumatic Diseases 81, Suppl 1 (May 23, 2022): 1873.2–1873. http://dx.doi.org/10.1136/annrheumdis-2022-eular.4165.

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BackgroundSystemic lupus erythematosus (SLE) prognosis is determined by a wide range of factors, such as the severity of the disease manifestations, the psychosocial aspects of patients, the proper management of comorbidities, adoption of a healthy lifestyle and adherence to treatment. Studies on chronic diseases highlight the value of patient education to foster treatment adherence and improve prognosis.ObjectivesTo promote health education to SLE patients and their families providing accessible and comprehensive scientific information, in order to improve adherence to treatment and the patient’s prognosis.MethodsThe Waiting Room Project is linked to the Extension Health Care Program for SLE patients and their families of Universidade Federal de Minas Gerais, Brazil, since 2011. A total of 700 patients under SLE treatment at the Rheumatology Unit of the University Hospital are involved. Medical students and rheumatology fellows, altogether, developed high-quality informative texts, with clear content and layman language appropriate for the patient, under the supervision of the rheumatology professors. The texts are illustrated by the team of the Communication Department of the Medical School and medical students, and are printed in a leaflet format. The material is handed out to the patients, while they wait for their medical appointment, by the students and the care team. The content of the leaflets is discussed, making sure that all the concerns and doubts are properly addressedResultsThe Waiting Room Project has produced 17 leaflets, addressing different aspects of SLE, comorbidities, and treatment. The texts approach the traditional cardiovascular risk factors (Smoking, Arterial Hypertension, Diabetes, Obesity, Physical Activity), and some medical conditions related to general health and SLE treatment (Sun Protection, Healthy Food, Oral Care, Vaccination, Pregnancy, Osteoporosis). In 2020 and 2021, two leaflets about Covid-19 were produced in order to clarify important aspects of this disease, its impact on lupus patients and to solve questions about SLE medications: one regarding the association between Lupus and Covid-19 and another about the treatment of lupus and Covid-19. Other four leaflets were produced concerning SLE treatment, including Adherence to Treatment, the use of Antimalarials, Corticosteroids, and Immunosuppressants. Information about the drugs, general importance on lupus treatment, recommendations and possible adverse events were described. Futhermore, additional content is currently in production with themes such as Intravenous Corticosteroid and Cyclophosphamide, Human Papillomavirus Infection, Malignant Neoplasm, and specific cancers frequently affecting women, such as Colorectal Cancer, Cervical Cancer, and Breast Cancer. The leaflets are also available online on the Medical School website in Portuguese and in English (medicina.ufmg.br/alo/material-didatico/), on the Minas Gerais Rheumatology Society website (reumatologia.org.br/orientacoes-ao-paciente/), and on the Instagram page @lupusufmgConclusionThe leaflets have been an important source of information and health education for SLE patients and their families, improving student/physician-patient communication. Despite the adversities caused by the coronavirus pandemic, the Waiting Room Project has kept its purpose to make each patient with SLE an agent of their healthcare. Improving the patients’ access to evidence-based information must be a goal of healthcare professionals that treat patients with SLEReferences[1]Koehn CL, Esdaile JM. Patient education and self-management of musculoskeletal diseases. Best Pract Res Clin Rheumatol. 2008; 22: 395-405.[2]Navarra SV, Zamora LD, Collante MaTM. Lupus education for physicians and patients in a resource-limited setting. Clinical Rheumatol. 2019; 39:697–702.[3]Zhang L, Luan W, Geng S, et al. Lack of patient education is risk factor of disease flare in patients with systemic lupus erythematosus in China. BMC Health Serv Res. 2019; 19: 378.Disclosure of InterestsNone declared

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Negrão, Maria de Lourdes Barbosa, Patrícia Costa dos Santos da Silva, Camila Maria Silva Paraizo, Roberta Garcia Gomes, Eliza Maria Rezende Dázio, Eliane Garcia Rezende, Zélia Marilda Rodrigues Resck, and Silvana Maria Coelho Leite Fava. "The waiting room: potential for people with arterial hypertension to learn." Revista Brasileira de Enfermagem 71, no. 6 (December 2018): 2930–37. http://dx.doi.org/10.1590/0034-7167-2017-0696.

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ABSTRACT Objective: To analyze the meanings assigned by people with systemic arterial hypertension to health education actions in the waiting room. Method: This is an analytical qualitative study, held in 2016 with 19 people with arterial hypertension from a health unit. The data were collected in households, through a semi-structured interview and field notes, recorded on audio, transcribed and organized by thematic analysis, being analyzed considering Vygostky’s Cultural-Historical Learning Theory. Result: Meanings of attention, interest, pleasure and learning assigned to educational practice denote the importance of interaction and mediation to reconstruct knowledge about blood pressure control and to attribute a new meaning to self-care. Final considerations: The waiting room became an environment that promoted interaction, favoring the construction of meanings and internalization of knowledge with potential for lifestyle changes.

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Pîrcălabu, Gabriel. "The effects of classical music interventions in gynecological medical units." Studia Doctoralia 10, no. 2 (December 13, 2019): 65–77. http://dx.doi.org/10.47040/sd/sdpsych.v10i2.94.

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The present research presents the results of a quasi-experimental study on the effects of classical music interventions in gynecological medical units. The study involved 60 women between 18 and 67 years old. Of these, 30 were included in the experimental group and 30 in the control group. The experimental group was exposed to listening to recorded classical music, in the waiting area, before the consultation or medical intervention, for about 15-20 minutes. The instrument used for the measurement of anxiety were The Hamilton Anxiety Rating Scale, HARS (α = .92), and The Hospital Anxiety and Depression Scale, HADS (α = .89). Intervention through music had positive effects on reducing the anxiety of patients waiting in the waiting room of the medical office. The level of anxiety was higher in 18-23 years patients than in patients over 24 years old, even they were exposed to the same conditions of listening to classical music in the waiting room. The level of HADS anxiety differs significantly according to the level of education of the patients. Further research is needed on music and its effects on patients, given the low cost of implementation and the potential of music to reduce patient stress.

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Pîrcălabu, Gabriel. "The effects of classical music interventions in gynecological medical units." Studia Doctoralia 10, no. 2 (December 13, 2019): 65–77. http://dx.doi.org/10.47040/sd0000072.

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The present research presents the results of a quasi-experimental study on the effects of classical music interventions in gynecological medical units. The study involved 60 women between 18 and 67 years old. Of these, 30 were included in the experimental group and 30 in the control group. The experimental group was exposed to listening to recorded classical music, in the waiting area, before the consultation or medical intervention, for about 15-20 minutes. The instrument used for the measurement of anxiety were The Hamilton Anxiety Rating Scale, HARS (α = .92), and The Hospital Anxiety and Depression Scale, HADS (α = .89). Intervention through music had positive effects on reducing the anxiety of patients waiting in the waiting room of the medical office. The level of anxiety was higher in 18-23 years patients than in patients over 24 years old, even they were exposed to the same conditions of listening to classical music in the waiting room. The level of HADS anxiety differs significantly according to the level of education of the patients. Further research is needed on music and its effects on patients, given the low cost of implementation and the potential of music to reduce patient stress.

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Maskell, Katherine, Paula McDonald, and Priyamvada Paudyal. "Effectiveness of health education materials in general practice waiting rooms: a cross-sectional study." British Journal of General Practice 68, no. 677 (October 22, 2018): e869-e876. http://dx.doi.org/10.3399/bjgp18x699773.

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BackgroundHealth education materials (HEMs) are widely used in general practice. However, there is little information on the variety of HEMs currently available to patients in the UK, or their preferences for accessing educational materials.AimTo assess patients’ perceptions of HEMs, and the variety and accessibility of these materials.Design and settingCross-sectional study conducted in general practices in Brighton and Hove.MethodAn anonymous questionnaire was distributed to patients in the waiting room (WR). Additionally, an audit was conducted to measure the variety of the HEMs. Results were analysed using binary multiple logistic regression.ResultsIn all, 556 participants (response rate 83.1%) from 19 practices took part. The mean age of participants was 49.3 years (SD ±18.9) and 63% were female. Perceived usefulness of HEMs was associated with reading in the WR using written HEMs, and not having a university degree; noticeability was associated with reading in the WR, and being female; attractiveness was associated with not having a university degree and shorter waiting time. On average, WRs contained 72 posters covering 23 topics, and 53 leaflets covering 24 topics, with many outdated and poorly presented materials of limited accessibility.ConclusionThis study found substantial variation in the amount, topicality, and quality of material available in WRs. As most patients notice HEMs and find them useful, available technology could be better utilised to widen access to HEMs. The introduction of wireless free internet (Wi-Fi) to waiting rooms should provide an opportunity to update this area.

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Mcintyre, Daniel, Aravinda Thiagalingam, and Clara Chow. "While you’re waiting, a waiting room-based, cardiovascular disease-focused educational program: protocol for a randomised controlled trial." BMJ Open 10, no. 10 (October 2020): e036780. http://dx.doi.org/10.1136/bmjopen-2020-036780.

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IntroductionPatients with cardiovascular disease (CVD) frequently attend outpatient clinics and spend a significant amount of time in waiting rooms. Currently, this time is poorly used. This study aims to investigate whether providing CVD and cardiopulmonary resuscitation (CPR) education to waiting patients in a cardiology clinic of a large referral hospital improves motivation to change health behaviours, CPR knowledge, behaviours and clinic satisfaction post clinic, and whether there is any impact on reported CVD lifestyle behaviours or relevant CPR outcomes at 30 days.Methods and analysisRandomised controlled trial with parallel design to be conducted among 330 patients in the waiting room of a chest pain clinic in a tertiary referral hospital. Intervention (n=220) participants will receive a tablet-delivered series of educational videos catered to self-reported topics of interest (physical activity, blood pressure, diet, medications, smoking and general health) and level of health knowledge. Control (n=110) participants will receive usual care. In a substudy, intervention participants will be randomised 1:1 to receive an extra video on CPR or no extra video. The primary outcome will be the proportion of intervention and control participants who report high motivation to improve physical activity, diet and blood pressure monitoring at end of clinic. The primary outcome of the CPR study will be confidence to perform CPR post clinic. Secondary analysis will examine impact on clinic satisfaction, lifestyle behaviours, CPR knowledge and willingness to perform CPR post clinic and at 30-day follow-up.Ethics and disseminationEthics approval has been received from the Western Sydney Local Health District Human Research Ethics Committee. All patients will provide informed consent via a tablet-based eConsent framework. Study results will be disseminated via the usual channels including peer-reviewed publications and presentations at national and international conferences.Trial registration numberANZCTR12618001725257.

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Calder-Sprackman, S. M., E. S. Kwok, R. Bradley, J. Landreville, and L. A. Calder. "P019: Understanding patient perceptions of emergency department wait time publication: a mixed-methods needs assessment." CJEM 18, S1 (May 2016): S84. http://dx.doi.org/10.1017/cem.2016.195.

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Introduction: Many emergency departments (EDs) have begun publishing wait times. This study seeks to develop an understanding of patients’ needs with respect to publishing ED wait times, which, to our knowledge, has not been described in the literature. Methods: We conducted a two-stage mixed methods study at a dual campus tertiary care academic center. First, we held focus group discussions comprising of 7 patient advocacy hospital committee members. Themes generated from focus group discussions were then utilized to create a patient survey. Focus groups were analyzed using content theme analysis. Hospital sites for survey administration were randomized and pre-assigned shifts were established to ensure a balance of weekdays, weekends, days, evenings, and overnights. All adult patients (age >18) in the waiting room were eligible, but excluded if they were directly referred to a specialty service or did not speak French or English. Survey data was analyzed using descriptive statistics. Results: We found 9 dominant focus group themes: definition of wait time, wait time posting, lack of communication, education in waiting room, patient expectations, utilization of the ED, patient behavior, physical comfort, and patient empowerment. Of the 240 patient questionnaires administered, 81.3% (195) wanted to know ED wait times before arrival to hospital and 90.8% (217) wanted ED wait times posted in the ED waiting room. The most popular choice for publishing wait times outside the ED was a website (46.7%) whereas, within the ED, patients were not particular about the specific display modality as long as times were displayed (39.6%). Overall, 76.7% (184) stated their satisfaction with the ED would be improved if wait times were posted. Conclusion: ED patients we surveyed strongly supported both the idea of having access to wait time information prior to arrival, as well as physical display of wait times in the waiting room.

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Dickinson, Drew. "Please take a seat in the virtual waiting room: Telepharmacy education in the pharmacy curriculum." Currents in Pharmacy Teaching and Learning 14, no. 2 (February 2022): 127–29. http://dx.doi.org/10.1016/j.cptl.2021.11.034.

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Calder-Sprackman, Samantha, Edmund S. H. Kwok, Renee Bradley, Jeffrey Landreville, Jeffrey J. Perry, and Lisa A. Calder. "Availability of Emergency Department Wait Times Information: A Patient-Centered Needs Assessment." Emergency Medicine International 2021 (April 22, 2021): 1–6. http://dx.doi.org/10.1155/2021/8883933.

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Introduction. Many Emergency Departments (ED) publish wait times; however, the patient perspective in what information is requested and the quantity of information to post is limited. Methods. We conducted a mixed-methods study at a tertiary care academic center. First, we conducted focus groups of 7 patients. We then generated themes following content analysis to create a patient survey. We administered in-person surveys to patients in ED waiting rooms at sites randomized for survey administration. We used preassigned shifts utilized for even patient perspective representation of the 24 hours-a-day/7 days-a-week service. We included waiting room patients over 18 years of age and excluded patients directly referred to a specialty service or who did not speak French or English. We analyzed survey data using descriptive statistics. Results. We identified nine dominant focus group themes: wait time definition, wait time notification, communication, education, patient expectations, utilization of the ED, patient behaviour, physical comfort, and patient empowerment. Of the 240 patient questionnaires administered, 81.3% of respondents wanted to know ED wait times before hospital arrival hospital and 90.8% wanted ED wait times posted in the waiting room. Website (46.7%) was the most popular choice for publishing wait times outside the ED. Within the ED, patients had no preference regarding display modality, if times were displayed (39.6%). Overall, 76.7% stated that their satisfaction with the ED would be improved if wait times were posted. Conclusion. ED patients strongly supported having access to wait time information. Patients believed having wait time information will have a positive impact on their overall ED satisfaction.

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Fishbein, Anna B., Itza Tellez, Henry Lin, Christine Sullivan, and Mary E. Groll. "Glow Gel Hand Washing in the Waiting Room: A Novel Approach to Improving Hand Hygiene Education." Infection Control & Hospital Epidemiology 32, no. 7 (July 2011): 661–66. http://dx.doi.org/10.1086/660359.

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Objectives.To characterize handwashing behaviors of children and assess the efficacy of a waiting room-based hand hygiene intervention at improving handwashing ability.Design.Prospective randomized pilot study.Setting.Emergency department waiting room at a freestanding urban pediatric hospital.Participants.Children (8–18 years) and their parent.Intervention.Participants were randomized to glow gel hand washing without hand hygiene education or glow gel hand washing with hand hygiene education. After participants washed with glow gel, “dirty areas” were illuminated using a black light, and hands were scored. A questionnaire about handwashing behavior was administered. All subjects returned 2–4 weeks after intervention to repeat glow gel hand washing and the questionnaire.Results.Sixty pediatric patients and 57 parents were recruited, with 77% of patients returning for follow up. Patients were 50% male, 58% Latino, 28% African American, and 8% Caucasian. At the initial visit, 91% of children reported hand washing after using the bathroom and 78% reported hand washing before dinner. On the basis of objective scoring, all children improved handwashing ability when compared with the initial visit (P = .02) and were more likely to use warm water at follow up (P = .01). Parents did not significantly improve in handwashing ability (P = .73).Conclusion.Glow gel hand washing is an effective method to improve children's handwashing ability. This short-term intervention was effective even in the absence of specific hand hygiene education. This intervention could serve as a valuable public health measure to teach hand washing in healthcare settings.

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Tompson, Alice C., Sabrina Grant, Sheila M. Greenfield, Richard J. McManus, Susannah Fleming, Carl J. Heneghan, FD Richard Hobbs, and Alison M. Ward. "Patient use of blood pressure self-screening facilities in general practice waiting rooms: a qualitative study in the UK." British Journal of General Practice 67, no. 660 (May 8, 2017): e467-e473. http://dx.doi.org/10.3399/bjgp17x690881.

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BackgroundBlood pressure (BP) self-screening, whereby members of the public have access to BP monitoring equipment outside of healthcare consultations, may increase the detection and treatment of hypertension. Currently in the UK such opportunities are largely confined to GP waiting rooms.AimTo investigate the reasons why people do or do not use BP self-screening facilities.Design and settingA cross-sectional, qualitative study in Oxfordshire, UK.MethodSemi-structured interviews with members of the general public recruited using posters in GP surgeries and community locations were recorded, transcribed, and coded thematically.ResultsOf the 30 interviewees, 20% were hypertensive and almost half had self-screened. Those with no history of elevated readings had limited concern over their BP: self-screening filled the time waiting for their appointment or was done to help their doctor. Patients with hypertension self-screened to avoid the feelings they associated with ‘white coat syndrome’ and to introduce more control into the measurement process. Barriers to self-screening included a lack of awareness, uncertainty about technique, and worries over measuring BP in a public place. An unanticipated finding was that several interviewees preferred monitoring their BP in the waiting room than at home.ConclusionBP self-screening appeared acceptable to service users. Further promotion and education could increase awareness among non-users of the need for BP screening, the existence of self-screening facilities, and its ease of use. Waiting room monitors could provide an alternative for patients with hypertension who are unwilling or unable to monitor at home.

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Gottesman, Isaac. "Sitting in the Waiting Room: Paulo Freire and the Critical Turn in the Field of Education." Educational Studies 46, no. 4 (July 28, 2010): 376–99. http://dx.doi.org/10.1080/00131941003782429.

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Tanabe, Paula, Michael A. Gisondi, Sara Medendorp, Laurie Engeldinger, Lisa J. Graham, and Martin J. Lucenti. "Should You Close Your Waiting Room? Addressing ED Overcrowding Through Education and Staff-Based Participatory Research." Journal of Emergency Nursing 34, no. 4 (August 2008): 285–89. http://dx.doi.org/10.1016/j.jen.2007.08.009.

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Lord, Jeannie. "Presenting Successful Wildlife Education Programs– Engaging Your Audience." Wildlife Rehabilitation Bulletin 23, no. 1 (June 30, 2005): 28–30. http://dx.doi.org/10.53607/wrb.v23.214.

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A wildlife educator walks into a room and sees the audience waiting eagerly. Walking into that classroom or auditorium, you, the educator, find a ‘captive’ audience filled with interest in who you are and what you do. The term ‘wildlife rehabilitator’ connotes an association with mammals, birds, or reptiles, and to many audiences that is intriguing. The fact that you may be accompanied by either live educational mammals or birds, mounted specimens, or an assortment of exciting wildlife artifacts creates an additional degree of anticipation and arouses curiosity in all age groups. Your skills and experiences can create the perfect atmosphere for conveying important facts and concepts regarding wildlife rehabilitation, in addition to your personalized message to benefit wildlife. You should feel comfortable and confident if you have done your advance planning and preparation.

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Susi Sukarningsi, Rinto Alexandro, Wiwin Mustika Rani, Rahman Rahman, Susan Daniel, and Hendrowanto Nibel. "Persepsi Mahasiswa Terhadap Kualitas Pelayanan Akademik Di FKIP Universitas Palangka Raya." Journal Pendidikan Ilmu Pengetahuan Sosial 14, no. 1 (May 20, 2022): 58–63. http://dx.doi.org/10.37304/jpips.v14i1.4734.

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This study aims to determine and analyze students' perceptions of the quality of academic services at the Teaching and Education Faculty, Palangka Raya University. This research uses a descriptive qualitative approach. The selection of respondents was carried out by purposive sampling involving thirteen sources. Data collection procedures were carried out by interviewing, observing and documenting while data analysis was carried out by data reduction, data modeling and drawing conclusions. The results of the study on the quality of academic services which consisted of five dimensions concluded that 1) reliability: inaccurate service, slow service processes, and lack of discipline for academic staff, 2) certainty: knowledge of academic staff in providing good service, good employee skills, and courtesy / hospitality of academic staff is still lacking, 3) tangible: student parking is quite wide but muddy in the rainy season, the waiting room is narrow and stuffy, and only has two chairs for waiting students, 4) empathy: only some academic staff pay attention and concern for students, and 5) responsiveness: lack of responsibility for academic staff. It is hoped that the results of this study can improve the performance of academic staff in providing academic services so that they are faster, more disciplined, prioritize courtesy, improve parking lots and student waiting rooms, care more for students who experience problems, provide suggestion boxes and establish academic service quality standards

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Jemirnia, Dela, Angger Purno Nugroho, and Sucipto Sucipto. "ANDROID-BASED LECTURE ROOM SCHEDULING APPLICATION (CASE STUDY : STMIK PRINGSEWU CAMPUS)." IJISCS (International Journal of Information System and Computer Science) 2, no. 3 (March 14, 2019): 112. http://dx.doi.org/10.56327/ijiscs.v2i3.707.

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Technological developments are increasingly rapid and fast, especially and communication technology. For all fields, starting the fields of buying and selling, education, health, and others. The communication and information technology very helpful in various ways from the word of lecturers, campus staff, and students. STMIK Pringsewu still use manual, student still have to see schedule of waiting room of STMIK Pringsewu. Application development using php script. The method used to develop this system is by System Development Life Cycle approach with stages and design using Data Flow Diagram modelling. Based on the results of system testing, Application and Scheduling Applications are designed in accordance with the expected, it can be concluded that the application design courses and lecture room based on Android is work and function.

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Goodall, John. "Beyond the ward and waiting room: A community-based non-clinical placement programme for Australian medical students." Medical Teacher 34, no. 12 (September 10, 2012): 1070–74. http://dx.doi.org/10.3109/0142159x.2012.719655.

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Maskell, Katherine, Paula McDonald, and Priyamvada Paudyal. "The usefulness of health education materials in GP waiting rooms: a cross-sectional study." British Journal of General Practice 68, suppl 1 (June 2018): bjgp18X696845. http://dx.doi.org/10.3399/bjgp18x696845.

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BackgroundMore than half of patients in the UK wait between 5 and 15 minutes before seeing the GP, and this time in the waiting room (WR) provides an ideal opportunity for patient education.AimTo assess patients’ perceptions of the usefulness, noticeability and attractiveness of health education materials (HEMs); and the variety, number, topics, design and accessibility of these HEMs.MethodAn anonymous questionnaire was distributed to patients in the WR to assess their use of health information and perceptions of HEMs. A survey measured the availability of HEMs in the WR and evaluated their quality against 16 accessibility and design criteria.ResultsA total of 556 questionnaires were completed (response rate 97.9%). On average, WRs contained 72 posters covering 23 topics, and 53 leaflets covering 24 topics. Multivariate analysis showed that patients’ perception of usefulness was significantly associated with reading in the WR, using written HEMs, and not having a university degree; whilst noticeability was associated with reading in the WR, and being female. Attractiveness was associated with not having a university degree and shorter waiting time.ConclusionThis study suggests that a wide variety of HEMs are available, and that many patients find them useful and noticeable, however, fewer find them well-designed and attractive. Future research should focus on the effectiveness of generally available HEMs at changing knowledge, attitudes, intentions, and behaviours; and utilising technology to deliver innovative means of providing patient health information.

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Schildermans, Hans, and Joris Vlieghe. "Biopolitics and boredom in the waiting room. On the power of being bored in the context of preventive family support." Critical Studies in Education 59, no. 3 (June 20, 2016): 330–47. http://dx.doi.org/10.1080/17508487.2016.1197841.

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Widodo, Agustina, and Muhammad Zaky Wahyuddin Azizi. "INTEGRASI SERVQUAL DAN SIX SIGMA UNTUK PENINGKATAN KUALITAS LAYANAN PELANGGAN UKM PRODUK KERAJINAN KABUPATEN REMBANG." Fokus Ekonomi : Jurnal Ilmiah Ekonomi 15, no. 1 (June 1, 2020): 19–34. http://dx.doi.org/10.34152/fe.15.1.19-34.

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The SME (small medium enterprise) sector has a sufficient role, the quality of service is now an important priority for businessman in understanding the needs and desires their customers. Comparison of quality can be seen from the difference between the assessment of business management with the assessment of customers, then the concept of six sigma are DMAIC (define, measure, analyze, improve and control) is the structured methodology used to reduce the level of error in providing services to customers. There are a number of problems faced by dewan kerajinan nasional daerah (dekranasda) SME’s: business management is still very simple, the average human resource has a low level of education, does not have a good ability to market the products produced, financial limitations, limited access to raw materials and limited technology. The analysis results obtained that there are 5 complaints that most complained by consumers are less strategic location, lack of attention to individual customers, brochures and service facilities are inadequate, service is still long and the lack of waiting room facilities. the planned improvement that will be carried out is to improve services by using technology facilities, improve the quality of customer waiting room services, structuring the availability of brochures and information.

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Silva, Magda Carla de Oliveira Souza e., Kênia Lara da Silva, Patrícia Aparecida Barbosa Silva, Líliam Barbosa Silva, and Fada Marina de Oliveira Vaz. "THE WAITING ROOM AS A SPACE FOR EDUCATION AND HEALTH PROMOTION TO PEOPLE WITH CHRONIC RENAL FAILURE ON HEMODIALYSIS." Revista de Pesquisa Cuidado é Fundamental Online 5, no. 3 (May 30, 2013): 253–63. http://dx.doi.org/10.9789/2175-5361.2013.v5i3.253-263.

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Objetivo: Relatar experiência educativa em sala de espera com pacientes renais crônicos, descrevendo os temas solicitados pelos pacientes, a aderência desta abordagem educativa na hemodiálise e o envolvimento da equipe de enfermagem como agente promotora de educação em saúde. Método: Descritivo de abordagem qualitativa, tendo como cenário uma Clínica Nefrológica de um hospital público de Belo Horizonte, MG. Foram utilizados álbum seriado, teatro de fantoches e música como instrumentos na construção da intervenção. Resultados: O projeto sala de espera atingiu pacientes e familiares, possibilitando trocas de informações entre a tríade pacientes/familiares/profissionais de saúde. Entretanto, para a concretização deste projeto houve limitações definidas pela própria instituição, impactando esta realidade na assistência de enfermagem em ato. Conclusão: Constatou-se necessidade de promover capacitação dos profissionais de saúde como forma de dar continuidade ao projeto de sala de espera em prol da construção do conhecimento coletivo entre os pacientes que realizam tratamento hemodialítico.

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Silva, Magda, Kênia Silva, Patrícia Silva, Líliam Silva, and Fada Vaz. "THE WAITING ROOM AS A SPACE FOR EDUCATION AND HEALTH PROMOTION TO PEOPLE WITH CHRONIC RENAL FAILURE ON HEMODIALYSIS." Revista de Pesquisa: Cuidado é Fundamental Online 5, no. 3 (July 1, 2013): 253–63. http://dx.doi.org/10.9789/2175-5361.2013v5n3p253.

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Morphet, Julia, Debra Griffiths, Virginia Plummer, Kelli Innes, Robyn Fairhall, and Jill Beattie. "At the crossroads of violence and aggression in the emergency department: perspectives of Australian emergency nurses." Australian Health Review 38, no. 2 (2014): 194. http://dx.doi.org/10.1071/ah13189.

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Objective Violence is widespread in Australian emergency departments (ED) and most prevalent at triage. The aim of the present study was to identify the causes and common acts of violence in the ED perceived by three distinct groups of nurses. Methods The Delphi technique is a method for consensus-building. In the present study a three-phase Delphi technique was used to identify and compare what nurse unit managers, triage and non-triage nurses believe is the prevalence and nature of violence and aggression in the ED. Results Long waiting times, drugs and alcohol all contributed to ED violence. Triage nurses also indicated that ED staff, including security staff and the triage nurses themselves, can contribute to violence. Improved communication at triage and support from management to follow up episodes of violence were suggested as strategies to reduce violence in the ED Conclusion There is no single solution for the management of ED violence. Needs and strategies vary because people in the waiting room have differing needs to those inside the ED. Participants agreed that the introduction and enforcement of a zero tolerance policy, including support from managers to follow up reports of violence, would reduce violence and improve safety for staff. Education of the public regarding ED processes, and the ED staff in relation to patient needs, may contribute to reducing ED violence. What is known about the topic? Violence is prevalent in Australian healthcare, and particularly in emergency departments (ED). Several organisations and government bodies have made recommendations aimed at reducing the prevalence of violence in healthcare but, to date, these have not been implemented consistently, and violence continues. What does this paper add? This study examined ED violence from the perspective of triage nurses, nurse unit managers and non-triage nurses, and revealed that violence is experienced differently by emergency nurses, depending on their area of work. Triage nurses have identified that they themselves contribute to violence in the ED by their style of communication. Nurse unit managers and non-triage nurses perceive that violence is the result of drugs and alcohol, as well as long waiting times. What are the implications for practitioners? Strategies to reduce violence must address the needs of patients and staff both within the ED and in the waiting room. Such strategies should be multifaceted and include education of ED consumers and staff, as well as support from management to respond to reports of violence.

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Ramirez-Morales, Rebeca, Julieta Santamaria-Galicia, Lucy Aldama, Alejandra Bautista-Leon, Cristina Aguilar, Alberto Alvarado Miranda, German Calderillo Ruiz, and Haydee Claudia Arce Salinas. "Satisfaction evaluation of medical attention at breast cancer service at National Cancer Institute Mexico." Journal of Clinical Oncology 31, no. 31_suppl (November 1, 2013): 156. http://dx.doi.org/10.1200/jco.2013.31.31_suppl.156.

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156 Background: Breast cancer is the leading cause of attention at the INCan. In 2012, 44,761 medical consults were given therefore 19,584 (44%) of those by breast cancer oncologists. The increasing percentage of patients could be associated with a quality attention deficit, crowded waiting room and a shorter time for consultations affecting patient communication and education. The goal of this study was to evaluate the quality attention given by breast cancer service with the purpose to design different strategies in order to improve quality and cordiality with our patients. Methods: Self-response surveys had been applied to patients with breast cancer at INCan. The variables investigated were demographic characteristics including age, education level, marital status and date of diagnosis. Also variables related with the quality of our medical and paramedical attention, global care support and the waiting time before consultations were asked. Results: 259 patients were interviewed, the median age was 50 years old (17-88), only 18% of them achieved university degree and 28.7% had less than elementary education. One third of our population lived in Mexico City; the rest of them came from different states from the center and south of the country. The waiting time in average was 2 hours (10 min -7 hours). Regarding to attention quality, 28% considered that waiting time should be shorter, 22% answered that doctor-patient relationship needs to improve. In this aspect, the main aspects to improve are: give information in detail including the patient and their relatives; a better explanation about their disease and treatment and also information about diet and physical activity, among others is needed. Finally, 9.3% suggested improvement in nursery service. Conclusions: The results showed that our effort is satisfactory. However our main goal is to improve our medical assistance. It has been proven that patient education and higher satisfaction level improves their adherence and the knowledge related to handle adverse effects of their treatment. Our proposals include psycological-educative strategies easy to understand. Enhance medical services to improve physician-patient relationship. We will keep looking forward about the efficiency of these strategies.

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Kuręda, Grzegorz, and Ada Lisowska. "Knowledge and opinions of patients attending a hospital emergency." Medical Science Pulse 14, SUPPLEMENT 1 (January 3, 2021): 1–8. http://dx.doi.org/10.5604/01.3001.0014.6430.

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Background: The high occupancy rate of hospital emergency departments (ED) necessitates the selection of patients whom an excessively long waiting time for medical assistance may result in deterioration of their health condition or pose a threat to life. Medical categorization plays an important role in the identification of such patients. Aim of the study: The aim of this study was to determine the level of knowledge, and opinions, of patients attending the ED regarding the purpose and processes surrounding the use of triage. Material and methods: This study included 123 patients attending the ED of the University Clinical Hospital (UCH) in Opole in the period from January to March 2019. Study participants carried out a questionnaire after leaving the triage room. Results: Most participants (93.50%, n = 115) gave a correct answer to the question of what triage is, and 90.20% (n = 111) gave a correct answer to the question of its purpose. Most patients felt that triage was needed (73.20%, n = 90), and 54.50% (n = 67) felt that ED staff should refer patients without life-threatening conditions to the PHCF (Primary Health Care Facility) or OOHC (Out of Hours Care) unit. Most participants (59.30%, n = 73) were aware of which color to which they had been assigned following medical categorization. Conclusions: The level of knowledge of patients attending the ED regarding the triage process was generally good, but nevertheless ED staff should ensure attendees are provided with information on the urgency category assigned to them and estimated waiting time, as well as information regarding possible delays. Information leaflets or short videos on ED operation and admission procedures may play an important role in the education of patients in waiting rooms.

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Kuręda, Grzegorz, and Ada Lisowska. "Knowledge and opinions of patients attending a hospital emergency." Medical Science Pulse 14, SUPPLEMENT 1 (January 3, 2021): 1–8. http://dx.doi.org/10.5604/01.3001.0014.6430.

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Background: The high occupancy rate of hospital emergency departments (ED) necessitates the selection of patients whom an excessively long waiting time for medical assistance may result in deterioration of their health condition or pose a threat to life. Medical categorization plays an important role in the identification of such patients. Aim of the study: The aim of this study was to determine the level of knowledge, and opinions, of patients attending the ED regarding the purpose and processes surrounding the use of triage. Material and methods: This study included 123 patients attending the ED of the University Clinical Hospital (UCH) in Opole in the period from January to March 2019. Study participants carried out a questionnaire after leaving the triage room. Results: Most participants (93.50%, n = 115) gave a correct answer to the question of what triage is, and 90.20% (n = 111) gave a correct answer to the question of its purpose. Most patients felt that triage was needed (73.20%, n = 90), and 54.50% (n = 67) felt that ED staff should refer patients without life-threatening conditions to the PHCF (Primary Health Care Facility) or OOHC (Out of Hours Care) unit. Most participants (59.30%, n = 73) were aware of which color to which they had been assigned following medical categorization. Conclusions: The level of knowledge of patients attending the ED regarding the triage process was generally good, but nevertheless ED staff should ensure attendees are provided with information on the urgency category assigned to them and estimated waiting time, as well as information regarding possible delays. Information leaflets or short videos on ED operation and admission procedures may play an important role in the education of patients in waiting rooms.

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Amalia, Julia Rizky, and Prima Widia Wastuty. "SEKOLAH MENENGAH KEJURUAN DESAIN ANIMASI DI BANJARBARU." LANTING JOURNAL OF ARCHITECTURE 10, no. 1 (February 28, 2021): 159–66. http://dx.doi.org/10.20527/lanting.v10i1.747.

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Animation is a sub-sector of the creative industry that has promising business opportunities and is able to absorb a lot of creative labor. The increasing number of animation creators in Indonesia shows the increasing demand for animated films, unfortunately the quality of animators has not been able to compete internationally due to inadequate infrastructure and low education. The government also encourages the development of the animation industry by opening vocational education, where the Animation Vocational School can become a special forum for learning activities in the field of animation technology which aims to improve Human Resources (HR). The Interactive Space theme offers problem-solving for Animated Vocational Schools which have an interactive platform. The method used is to create a place to stimulate ideas. Like a waiting room which can be a collaborative space for discussion and relaxation.

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Williams, Kayode A., Chester G. Chambers, Maqbool Dada, Douglas Hough, Ravi Aron, and John A. Ulatowski. "Using Process Analysis to Assess the Impact of Medical Education on the Delivery of Pain Services." Anesthesiology 116, no. 4 (April 1, 2012): 931–39. http://dx.doi.org/10.1097/aln.0b013e31824a88d0.

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Background The medical, social, and economic effects of the teaching mission on delivery of care at an academic medical center (AMC) are not fully understood. When a free-standing private practice ambulatory clinic with no teaching mission was merged into an AMC, a natural experiment was created. The authors compared process measures across the two settings to observe the differences in system performance introduced by the added steps and resources of the AMC's teaching mission. Methods After creating process maps based on activity times realized in both settings, the authors developed discrete-event simulations of the two environments. The two settings were comparable in the levels of key resources, but the AMC process flow included three residents/fellows. Simulation enabled the authors to consider an identical schedule across the two settings. Results Under identical schedules, the average accumulated processing time per patient was higher in the AMC. However, the use of residents allowed simultaneous processing of multiple patients. Consequently, the AMC had higher throughput (3.5 vs. 2.7 patients per hour), higher room utilization (82.2% vs. 75.5%), reduced utilization of the attending physician (79.0% vs. 93.4%), and a shorter average waiting time (30.0 vs. 83.9 min). In addition, the average completion time for the final patient scheduled was 97.9 min less, and the average number of patients treated before incurring overtime was 37.9% greater. Conclusions Although the teaching mission of the AMC adds processing steps and costs, the use of trainees within the process serves to increase throughput while decreasing waiting times and the use of overtime.

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Gadallah, M., B. Zaki, M. Rady, W. Anwer, and I. Sallam. "Patient satisfaction with primary health care services in two districts in Lower and Upper Egypt." Eastern Mediterranean Health Journal 9, no. 3 (September 1, 2021): 422–30. http://dx.doi.org/10.26719/2003.9.3.422.

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Thistudy compares patient satisfaction with primary health care services and identifies factors associated with patient satisfaction in two health districts in Egypt where a project for upgrading primary health care services had been running for three years. An exit interview was conducted for 1108 patients using a structured questionnaire. The results revealed that most clients using primary health care services were females. Patient satisfaction was high for accessibility, waiting area conditions and performance of doctors and nurses. The main complaints centred on the availability of prescribed drugs and laboratory investigations. Additionally, level of privacy in the consultation room was described as unsatisfactory by 33% of patients. There was no association between overall patient satisfaction and age, gender, education level or type of service received

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Yacoub, Abdulraheem, and Paulette Mehta. "Learn While You Wait: An Experience of a Novel, Interactive VHA e-Notebook Education Program for Multiple Myeloma, Final Results." Blood 118, no. 21 (November 18, 2011): 4759. http://dx.doi.org/10.1182/blood.v118.21.4759.4759.

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Abstract Abstract 4759 We evaluated a novel e-notebook -based education program for patients with multiple myeloma. The program was developed by the Myeloma Initiative in the Veteran's Administration (MIVA) consortium to educate patients about myeloma while they wait for clinic appointments or procedures. The goals of this study were to assess the feasibility of the program in a busy clinic setting, patients ‘knowledge after the program and patients’ acceptance of the e-notebook format. Study subjects were patients with multiple myeloma being treated at the Central Arkansas Veterans Healthcare System McClellan Hospital. Eligibility criteria were diagnosis of multiple myeloma and ability to follow instructions in the program and complete a paper questionnaire. Study subjects evaluated the module while awaiting their clinic visit and then completed a survey consisting of ten multiple-choice questions designed to measure the goals of the study. The scope of the questions were: patients' primary source of medical education, patients' perceived benefit of the education program in improving their understanding of their disease (three questions), patients' preferences in regard to educational formats (three questions), and multiple myeloma knowledge (three questions). Fifteen consecutive patients were enrolled in the study. Patient flow was not adversely affected by use of the module in the waiting room and the program was well accepted by the patients. Most patients in our study (93%) considered their primary source of medical information about their disease to be their oncologist, followed by internet resources (20%). Most patients (93%) stated that the education program helped them better understand the information provided by their oncologists and better understand multiple myeloma treatment options. Twelve patients (60%) answered that the program motivated them to learn more about myeloma. Fourteen patients (93%) recommended that this program be expanded to spouses or family members, and twelve patients (80%) advocated creating a video format of the program for repeat viewing. Nine patients (60%) stated they plan to view the content again at a later time. Of all multiple myeloma knowledge questions, 76% were answered correctly and 60% of the patients who answered correctly attributed their answers to information they learned in the education program. We conclude that this e-notebook -based multiple myeloma education program is well accepted and can be adopted in a busy clinic. It is an effective and motivating tool for patient education in adjunct with physician efforts. It can be a productive utilization of waiting room time and has the potential for further applications. Disclosures: No relevant conflicts of interest to declare.

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Wood, Erika L., Vishnukamal Golla, Rohit Goswamy, Bryan Fellman, Diana L. Urbauer, Steven Canfield, and Jay Bakul Shah. "Primary prevention of bladder cancer: Does the public know the risk factors?" Journal of Clinical Oncology 33, no. 7_suppl (March 1, 2015): 366. http://dx.doi.org/10.1200/jco.2015.33.7_suppl.366.

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366 Background: Smoking is the single most significant modifiable risk factor for bladder cancer, yet this is not well known outside of the medical community. Previous studies from tertiary referral centers have found that 36-58% of urology patients can identify smoking as a risk factor for bladder cancer. Since those patients may not be representative of the general population, we studied the knowledge base of bladder cancer risk factors among people encountered in the general waiting room of an urban county hospital. Methods: 215 participants over 18 years of age were recruited from the waiting room of an urban county hospital to participate in a brief survey on risk factors for various cancers. Fisher’s exact test and McNemar’s test were used to detect differences in knowledge between bladder cancer and other cancers. Results: The survey participant population was mostly female (65.6%), Hispanic (54%), and middle-aged (67% age 35-64). Most (54.8%) had an annual household income of less than $20,000, attained a high school education (49.1%) or below (24.1%), and 40.3% were current or former smokers. An overwhelming majority of participants chose smoking as a risk factor for lung cancer (92.2%), with 80.7% identifying smoking as the primary risk factor for lung cancer. In contrast, only 31.6% of participants chose smoking as a risk factor for bladder cancer with 7.4% selecting it as the primary risk factor for bladder cancer. Knowledge of smoking as a risk factor for bladder cancer was not impacted by education, income, smoking status, or personal/family history of cancer. Male gender and exposure to industrial chemicals were identified as risk factors for bladder cancer by a minority of patients (19.3% and 28.0%, respectively). Almost half of all participants surveyed (49.1%) incorrectly identified alcohol use as a risk factor for bladder cancer. Conclusions: Among participants of low socioeconomic status presenting to an urban county hospital, there is a concerning lack of knowledge about the major risk factors for bladder cancer. Given that smoking is a modifiable risk factor, future public education initiatives to prevent bladder cancer should focus on populations with low socioeconomic status as high-yield targets to affect change.

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Journal articles on the topic 'Waiting room education'

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