Dissertations / Theses: 'Voice Behaviour'

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David, Yigal. "Consumer behaviour in voice based interactions." Thesis, Middlesex University, 2015. http://eprints.mdx.ac.uk/17321/.

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The following technological trends have occurred in parallel and together positioned and enabled the execution of my research: (a) The field of consumer behaviour that focuses on intuitive judgment and perception biases has developed significantly in recent years, (b) Speech and voice technologies have reached a commercial stage, and (c) The Big Data boom and other proprietary data that are owned by large corporates have located the industry in a better position than traditional academic bodies in terms of research capabilities. These global developments have created the opportunity to conduct this research which aims to explore the relationship between voice and speech attributes and consumer behaviour in the context of telephone based call centre interactions. The access to call centre recordings and their derivative analysis has enhanced this research with the unique experience of a practitioner rather than being limited to an at arm’s length theoretical analysis. The research questions aim to identify voice and speech attributes that affect (positively or negatively) customer satisfaction levels, and ways in which a company can utilize these attributes to change the way its call centre staff operate. The research methodology is based on a qualitative survey through which I collected data from a real-world call centre (auditory observation), and a triangulation of this data with that of a focus group session. The data went through a correlation test through a sample survey and a synthesis that processes the research findings into theoretical, published literature. Following these research insights, I have developed a Hidden Forces Model which is based on the findings arising from the research. This model offers an alternative way to operate call centres considering adjustments in social interaction by the service staff in order to impact and optimise customer satisfaction for the benefit of the company.

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Robinson, Janean. "'Troubling' behaviour management: Listening to student voice." Thesis, Robinson, Janean ORCID: 0000-0003-0958-4973 (2011) 'Troubling' behaviour management: Listening to student voice. PhD thesis, Murdoch University, 2011. https://researchrepository.murdoch.edu.au/id/eprint/5860/.

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At the beginning of the 21st century, education is increasingly being privatised at the expense of the public. This can be explained in terms of the neoliberal agenda, with its emphasis on efficiency, effectiveness, accountability and standards and the damaging impact it is having on all aspects of school life. As governments abdicate responsibility for public education, schools are exposed to the forces of market competition, choice and individual performance rather than the collective public good serving the needs of all students. This research investigates how students who do not conform, fit in, or help maintain a commodified image of the school, are often left on the margins, resist, or leave school altogether. It is these students specifically who become the focus of system wide attempts to homogenise behaviour in ways that are mostly demeaning and unhelpful. In particular, this thesis critiques the mandated Behaviour Management in Schools (2001, 2008) policy of the Western Australia Department of Education and Training by listening to the voices of students themselves and what they have to say about life in a Western Australian public secondary school. In the process, the thesis: highlights the lack of respectful consultation and negotiation with teachers, parents and students in the creation of behaviour management policy, protocols and rules; challenges the deficit and pathologising thinking that underpins it; and identifies an alternative vision based on the values of trust, respect, and care. Drawing on the tradition of critical ethnography, twenty-seven Year 10 students were interviewed to better understand the contradiction between official policy discourses and their own daily experiences of behaviour management policies, routines and habits. Official policy claims of creating a safe, welcoming and caring school environment are contrasted with student narratives which illustrate their concerns and struggles with inequality, and a desire for respect and voice in a system that often appears harsh and unfair. The analysis of these narratives, together with a genealogical investigation of the historical evolution of behaviour management discourses in Western Australia, sheds light on some of the reasons why students resist and disengage from schooling. The emergent themes selected from the narrative student portraits provide a focus of discussion: student voice - 'they just won't listen'; disengagement - 'I am bored'; control -'they wear me down'; marginalisation - 'I feel left out'; relationships - 'can or can't we relate'; and powerlessness - 'when they don't care'. The alternative understandings that emerge from student insights and perspectives together with a critical theoretical orientation provide the foundations for building a more democratic and socially just approach to schooling. This alternative archetype is based on a vision of emotional and social connectedness and the principles of trust, care and respect nourishing pedagogical hope. Such a learning community has no 'end place' and no 'product' but instead is built on a spirit of belonging and negotiation and is not afraid to be bathed in affection, and authentic conversations. The ultimate purpose of this thesis is to provoke and 'trouble' Behaviour Management in Schools policy in order to instigate a more meaningful dialogue about the social, economic and educational futures of all young people.

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Pearson, Stuart. "The voice-behaviour link in command hallucinations in psychosis." Thesis, Royal Holloway, University of London, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.604546.

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Research into command hallucinations (CH) in psychosis has identified factors which influence behavioural responses to commands. Certain areas have not been explored, such as potential differences in individuals' experiences of CH between times of compliance and resistance. Additional research has explored cognitive processes, such as responsibility beliefs and Thought-Action Fusion, in psychosis. Such processes may be of relevance to the experience of CH, yet this has not been explored empirically. The present study aimed to address these gaps through an exploration of individuals' experiences of CH and potentially related cognitive processes. Seven individuals were included in the analysis and the data was analysed using Interpretative Phenomenological Analysis. Five super-ordinate themes emerged which represented aspects of participants' experiences of CH: A struggle for control; Appraising voices and commands; Deciding how to respond; Beliefs about thoughts, voices and actions; Understanding voices in relation to self. The study suggests factors which may differ between individuals' experiences of CH at times of resistance and compliance, and suggests other factors which may influence behavioural responses to commands. Further exploration of responsibility beliefs and Thought-Action Fusion in relation to experience of CH is required. The results have implications for clinical practice when working with individuals who experience CH. Further research is needed to validate the present findings and to investigate whether they can be generalised to other individuals who experience CH.

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Hames, Katharine. "Employees’ voice climate perceptions and perceived importance of voice behaviour: links with important work-related outcomes." Thesis, Hames, Katharine (2012) Employees’ voice climate perceptions and perceived importance of voice behaviour: links with important work-related outcomes. Honours thesis, Murdoch University, 2012. https://researchrepository.murdoch.edu.au/id/eprint/11013/.

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Employee perceptions of voice climate and behaviour have been linked with work-related outcomes that impact organisational effectiveness. This study explored the multi-dimensionality of voice climate and its relationship with affective organisational commitment, work engagement, neglect and exit. The perceived importance of voice behaviours was hypothesised to moderate these relationships. Questionnaires were completed by 119 employees from several organisations. As hypothesised, voice climate was found to be multi-dimensional, and to be significantly related to the work-related outcomes. Contrary to hypotheses, perceived importance of voice behaviour did not moderate these relationships. These findings shed light on new research avenues, and may assist employers in understanding how their organisations’ voice climate is associated with important work-related outcomes.

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Iwarsson, Jenny. "Breathing and phonation : effects of lung volume and breathing behaviour on voice function /." Stockholm, 2001. http://diss.kib.ki.se/2001/91-628-4522-5.

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De, Carcenac Genevieve. "Weight versus voice : how foreign subsidiaries gain attention from corporate headquarters in emerging markets." Diss., University of Pretoria, 2010. http://hdl.handle.net/2263/25372.

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The research problem of this project is to investigate if, and how, Birkinshaw and Bouquet‟s model of subsidiary attention seeking by means of weight and voice needs to be modified for MNC subsidiaries operating in emerging markets. The qualitative research technique used for this research was the multiple-case study method. Key findings are that weight is moderated by institutional environments and voice by national culture in emerging markets. Recommendations are made to assist managers of subsidiaries in increasing weight and voice in emerging markets in order to gain more attention from Corporate Headquarters. Copyright
Dissertation (MBA)--University of Pretoria, 2011.
Gordon Institute of Business Science (GIBS)
unrestricted

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Miller, Nicola Anne. "The significance of kinaesthetic vocal sensations related to listening behaviour : an MRI study." Thesis, University of Aberdeen, 2014. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=216996.

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The aim of this project was to investigate the nature and possible significance of first-person kinaesthetic vocal sensations observed in association with musical listening. Hearing and voice are known to be closely linked but the mechanisms that underlie their close relationship are not yet understood. The presence of kinaesthetic vocal sensations challenges accounts of auditory processing that are divorced from peripheral vocal input and, instead, suggests the hypothesis that auditory and vocal processing mechanisms rely on shared peripheral substrates in addition to their increasingly recognized shared (brain-based) central substrates. To investigate this hypothesis, I used MRI and developed a measurement protocol (informed by established methods in cephalometry) that would allow me to relate vocal structures to their direct and indirect bony attachments to the craniofacial skeleton, cervical spine and sternum. After establishing the method's validity in subjects at rest, I acquired midsagittal MR images (under conditions where articulatory and postural input was negligible) while subjects (1) hummed and (2) listened (in a focused way) to low and high notes at each end of their range. Geometric and shape analysis of craniocaudal, craniocervical and anteroposterior variables revealed significant differences between low- and high-note conditions and widespread correlations between variables for both humming and listening investigations. An unexpected association between pitch change and changes of cervical alignment was also found. These results were complemented and extended by using the same MR images to build an active shape model (ASM). In addition to showing how vocal structures move together, ASM showed goal-related vocal activity to consist of one or more independent modes of variation. Together, the observations, experimental results, and evidence from diverse historical and contemporary sources, support the hypothesis that mechanisms underlying auditory and vocal processing rely on shared central and peripheral substrates. Wide-ranging implications arising from this hypothesis are also discussed.

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Neale, Matthew C. "The effects of co-workers' extra-role behaviour on individual task performance and climate perceptions." Thesis, Queensland University of Technology, 2008. https://eprints.qut.edu.au/16688/1/Matthew_Neale_Thesis.pdf.

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Extra-role helping, defined as assisting co-workers with their work tasks, and extra-role voice, defined as arguing for constructive change, are believed to be functional for work groups. However, the mechanisms by which helping and voice might contribute to group effectiveness have not been described in detail, and relatively little empirical research has addressed the effects that helping and voice actually have within groups, or their relationships with outcomes relevant to group effectiveness. I argue that helping and voice will have their most direct and immediate effects on fellow group members, and that these effects may influence the subsequent performance of the group as a whole. I present a cross-level model of task facilitation, which describes the impact that group level helping may have on the task performance of individual group members. I present a cross-level model of climate building, which describes the impact that group level helping and voice may have on the climate perceptions of individual group members. I test hypotheses drawn from these models in three studies. Study one was conducted with 1086 Australian air traffic controllers in 45 groups. The results provided support for the task facilitation mechanism, and showed that group level helping was positively associated with the task performance and effectiveness of individual air traffic controllers. Study two was conducted in an Australian public sector organisation employing over 4000 individuals in 177 groups. The results of this study provided support for the climate building mechanism. Group level helping was positively associated with individual perceptions of affective climate. The effects of group level voice depended on the level of goal clarity within the group. I argued that group members would perceive a greater need for voice when group goal clarity was low, and that under these circumstances, group members would attribute voice behaviour to a genuine desire to benefit the group. Under conditions of high goal clarity, however, group members would not perceive a need for voice, and so the voice behaviours would be attributed to self-serving motives to gain power, influence or resources. Results supported these arguments, with group voice having a negative effect on climate perceptions when goal clarity was high, and a positive effect on climate perceptions when goal clarity was low. In study three I examined the impact of attributions for voice behaviour directly. I conducted an experiment with 69 second year management students. Students were placed in a simulated organisational context by way of a written vignette. The level of co-worker voice and the motives for voice were manipulated within this vignette to form a two by two factorial design in which the level of voice (no voice vs. some voice) was crossed with co-worker motives (self-serving vs. altruistic). Manipulation checks showed that participants attributed the co-worker's behaviour to self serving motives in the self-serving condition, and to altruistic motives in the altruistic condition. The results showed that voice behaviour had a negative impact on climate perceptions when self-serving attributions were made. When altruistic attributions were made, the presence or absence of voice did not influence climate perceptions. The results of the three studies suggest that extra-role helping and voice form important parts of the technical, social and psychological environment in which group members work. Furthermore, this environment can have important effects on the task performance and climate perceptions of group members. To the extent that group effectiveness depends on high levels of individual task performance and positive climate perceptions, these outcomes will influence subsequent group effectiveness. I close by discussing the contribution of the task facilitation and climate building models, and the practical implications of the results obtained within this thesis.

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Neale, Matthew C. "The effects of co-workers' extra-role behaviour on individual task performance and climate perceptions." Queensland University of Technology, 2008. http://eprints.qut.edu.au/16688/.

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Extra-role helping, defined as assisting co-workers with their work tasks, and extra-role voice, defined as arguing for constructive change, are believed to be functional for work groups. However, the mechanisms by which helping and voice might contribute to group effectiveness have not been described in detail, and relatively little empirical research has addressed the effects that helping and voice actually have within groups, or their relationships with outcomes relevant to group effectiveness. I argue that helping and voice will have their most direct and immediate effects on fellow group members, and that these effects may influence the subsequent performance of the group as a whole. I present a cross-level model of task facilitation, which describes the impact that group level helping may have on the task performance of individual group members. I present a cross-level model of climate building, which describes the impact that group level helping and voice may have on the climate perceptions of individual group members. I test hypotheses drawn from these models in three studies. Study one was conducted with 1086 Australian air traffic controllers in 45 groups. The results provided support for the task facilitation mechanism, and showed that group level helping was positively associated with the task performance and effectiveness of individual air traffic controllers. Study two was conducted in an Australian public sector organisation employing over 4000 individuals in 177 groups. The results of this study provided support for the climate building mechanism. Group level helping was positively associated with individual perceptions of affective climate. The effects of group level voice depended on the level of goal clarity within the group. I argued that group members would perceive a greater need for voice when group goal clarity was low, and that under these circumstances, group members would attribute voice behaviour to a genuine desire to benefit the group. Under conditions of high goal clarity, however, group members would not perceive a need for voice, and so the voice behaviours would be attributed to self-serving motives to gain power, influence or resources. Results supported these arguments, with group voice having a negative effect on climate perceptions when goal clarity was high, and a positive effect on climate perceptions when goal clarity was low. In study three I examined the impact of attributions for voice behaviour directly. I conducted an experiment with 69 second year management students. Students were placed in a simulated organisational context by way of a written vignette. The level of co-worker voice and the motives for voice were manipulated within this vignette to form a two by two factorial design in which the level of voice (no voice vs. some voice) was crossed with co-worker motives (self-serving vs. altruistic). Manipulation checks showed that participants attributed the co-worker's behaviour to self serving motives in the self-serving condition, and to altruistic motives in the altruistic condition. The results showed that voice behaviour had a negative impact on climate perceptions when self-serving attributions were made. When altruistic attributions were made, the presence or absence of voice did not influence climate perceptions. The results of the three studies suggest that extra-role helping and voice form important parts of the technical, social and psychological environment in which group members work. Furthermore, this environment can have important effects on the task performance and climate perceptions of group members. To the extent that group effectiveness depends on high levels of individual task performance and positive climate perceptions, these outcomes will influence subsequent group effectiveness. I close by discussing the contribution of the task facilitation and climate building models, and the practical implications of the results obtained within this thesis.

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O'Connor, Marie Louise. "Pupil voice-exploring the education journeys experienced by pupils labelled with behaviour, emotional and social difficulties (BESD)." Thesis, Liverpool John Moores University, 2012. http://researchonline.ljmu.ac.uk/6169/.

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The study aimed to develop innovative and exploratory research strategies for harnessing the pupil voice amongst young people who have received the Behavioural, Emotional and Social Difficulties (BESD) label. As such the study sought to locate the pupil at the heart of the data collection and to examine how specific turning points can impact upon the educational experiences of young people labelled with BESD. The study attempted to move away from traditional research methods which have worked to silence the voices of this group of young people. In order to achieve this aim the researcher set out on a journey of discovery alongside the pupils to develop participatory and engaging methods of data collection. The study aimed to track the educational journeys experienced by young people who have received the BESD label. In addition to being a vehicle for the voice of the young person the thesis draws together the perspectives of the adults surrounding the pupil namely their parents and teachers. The results revealed the BESD label to be complex and difficult to operationalise. The current education system continues to remove these "challenging" pupils and this leads to them experiencing extremely chaotic educational journeys. The findings indicate that the current system is not working from the perspective of the pupil, parent or teacher. Encouragingly pupils were able to offer intelligent and insightful responses to the antecedents to BESD development. The study therefore advocates the importance of "hearing" the pupil voice. It is questionable however the extent to which the study achieved its aim of "true participation". This is due to the position occupied by young people both within society and the confines of their educational journey. The study critically reflects on the challenge of unleashing the pupil voice. It is hoped the findings will provide recommendations for educational professionals and research practitioners engaging and supporting this group of young people.

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Roswandowitz, Claudia. "Voice-Identity Processing Deficit - The Cognitive and Neural Mechanisms of Phonagnosia." Doctoral thesis, Humboldt-Universität zu Berlin, 2017. http://dx.doi.org/10.18452/18459.

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Die Stimme ist reich an grundlegenden Kommunikationselementen: Sie transportiert Sprache, sowie auch paralinguistische Informationen, wie den emotionale Zustand und die Identität des Sprechers. Im Vergleich zur Sprach- und Emotionsverarbeitung ist die Stimmerkennung bei weitem weniger gut erforscht. Dies ist erstaunlich, angesichts der allgegenwärtigen Relevanz der stimmbasierten Personenerkennung. Ein Ansatz neue Erkenntnisse zur Stimmerkennung zu erlangen, ist die Untersuchung von Personen, die ein selektives Defizit in der Stimmerkennung aufweisen. Dieses Defizit wird Phonagnosie bezeichnet. In der vorliegenden Dissertation untersuche ich Personen, bei denen Phonagnosie nach einer Hirnschädigung aufgetreten ist (i.e. erworbene Phonagnosie) und Personen, bei denen Phonagnosie entwicklungsbedingt und nicht durch eine offensichtliche Hirnschädigung bedingt ist (i.e. entwicklungsbedingte Phonagnosie). Die zugrunde liegenden kognitiven, neuro-funktionalen und neuro-anatomischen Mechanismen der Phonagnosie habe ich detailliert mit Hilfe von umfangreichen Verhaltensuntersuchungen sowie funktionaler und struktureller Magnetresonanztomographie charakterisiert. Die Ergebnisse der Dissertation bereichern das derzeitige Stimmerkennungsmodel durch: (i) Neue Erkenntnisse darüber welche Gehirnregionen notwendig sind, um eine Stimme zu erkennen. (ii) Und durch die empirische Bekräftigung der Annahme, dass Stimmerkennung ein mehrstufiger kognitiver Prozess ist, der verschiedene Subformen der Phonagnosie bedingt. Darüber hinaus tragen neue wissenschaftliche Erkenntnisse zur Stimmerkennung maßgeblich dazu bei, praktische Anwendungsbereiche wie klinische Therapieprogramme und künstliche Stimmerkennungprogramme weiterzuentwickeln.
The voice contains elementary social communication cues: it conveys speech, as well as paralinguistic information pertaining to the emotional state or the identity of the speaker. In contrast to neuroscientific research on vocal-speech and vocal-emotion processing, voice-identity processing has been less explored. This seems surprising, given the day-to-day significance of person recognition by voice. A valuable approach to unravel how voice-identity processing is accomplished is to investigate people who have a selective deficit in voice recognition. Such a deficit has been termed phonagnosia. In the present dissertation, I investigate phonagnosia following brain damage (i.e. acquired phonagnosia), as well as phonagnosia cases without apparent brain lesion (i.e. developmental phonagnosia). I in-depth characterise the underlying cognitive, neural-functional, and neuro-anatomical mechanisms of phonagnosia by means of comprehensive behavioural testing as well as functional and structural magnetic resonance imaging. The findings of this dissertation inform the current model of voice-identity processing by (i) delivering novel evidence of brain regions that crucially contribute to voice-identity processing, and by (ii) emphasising the multistage nature of voice-identity processing. We showed that dysfunction at different cognitive stages results in behaviourally distinct phonagnosia sub-types. Generally, advanced scientific knowledge about voice-identity processing as provided in the current dissertation also propels practical applications such as clinical treatment programs and artificial voice-recognition systems.

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Chen, Elisabeth, and Hîvron Stenhav. "Dokumentation av matavfall med hjälp av röstinmatning : En studie om röstinmatning skulle kunna ersätta papper och penna som mätmetod för matsvinn." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279951.

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The first part of the report reads up on food waste and makes account for how to reduce food waste in households by documenting it. The goal of this project is to examine how a measure of method consisting of voice commands is working as compared to a classic method of measurement with paper and pen. Food waste is a big issue and to decrease food waste, it is important to document this waste in several ways. Since food waste can include different kinds of food depending on how it’s phrased, the concept of food waste is described as both food that could have been eaten but also food that could not be eaten. In studies of food waste, taking notes is a common method of measurement – but it has couple of flaws. In example subjects often forget to take notes when this is required. In this study we are investigating how voice control could be a new alternative to log food waste. The problem statement is based on whether households find easier to log something with the help of voice commands rather than writing it down with paper and pen. We have built a system that will be tested on five subjects. The subjects of the study will use voice commands with a Google Home Mini. In this study they will use voice commands while documenting food waste in each subject’s household, this will be going on in single households. To analyse the data there will be a trashcan prototype created which counts each time something is thrown in the bin. With the help of the counter there will be a possibility to examine if more food waste is thrown than being logged. Furthermore, every interaction with the voice control that is related to food waste will be saved in a spreadsheet. In the method section, an analysis of how the five subjects will be tested is done. The first week the subjects will log food waste by voice commands and will only be using the prototype that was created as the designated food waste bin. The second week, subjects will log on to paper and pen instead. Finally, the prototypes are collected to analyse the data on the microcontroller as well as the logged data collected in a spreadsheet. Qualitative data is gathered through a survey. The result indicated that the majority preferred voice control as a measurement method once it worked, deficiencies such as communication problems were a major reason why this method was not the most optimal. One subject preferred the measurement method with paper and pen over voice control. Several test subjects thought it was difficult to keep track of paper and pencil but appreciated that it was a safe method of measurement in which they could see what was on the paper. This study is of interest to systems where voice control is used in, for example smart homes but also a contribution to the development of measurement methods. One conclusion in the study is that voice control is a possible measurement method but that more studies are needed in the subject.
Matsvinn är ett stort problem och för att minska matsvinn är det viktigt att öka medvetenhet och kunskap om vad som slängs och varför. Eftersom matsvinn kan omfatta olika typer av livsmedel definieras begreppen matsvinn som mat som hade kunnat ätas och matavfall definieras som matsvinn samt oundvikligt matavfall. Vid forskning om matsvinn är anteckningar en vanlig datainsamlingsmetod, men den lider av brister där exempelvis testpersoner glömmer bort att anteckna. I denna studie undersöker vi möjligheterna att använda röststyrning som ett nytt alternativ till att logga matsvinn. Problemformuleringen grundar sig i att undersöka om hushåll anser att det är enklare att logga något med hjälp av röstkommandon jämfört med att skriva ned det med papper och penna. Vi har byggt ett system som testas på fem testpersoner. För att använda sig av röststyrning blev testpersonerna i studien tilldelade varsin Google Home Mini. I denna studie appliceras denna mätmetod på att mäta matsvinn i singelhushåll. För att analysera datan byggde varsin kompostpåsehållare som räknar varje gång svinn slängs i papperskorgen. Genom räknaren kan det undersökas om det slängs mer än det antecknas. Dessutom loggas allt testpersonerna säger till röstassistenten som har med matsvinn att göra. Första veckan under undersökningen loggades deltagarna allt de slängde med röstkommandon samt använder sig enbart av den givna prototypen för att slänga matsvinn. Andra veckan loggade deltagarna istället på papper och penna. Slutligen samlades prototyperna för att analysera datan på mikrokontrollern samt den loggade datan som samlades i ett kalkylark. Kvalitativ data samlades genom en enkät. Resultatet tyder på att majoriteten föredrog röststyrning som mätmetod när det väl fungerade, brister som kommunikationsproblem med röstassistenten var en stor anledning till varför denna metod inte var den mest optimala. En testperson föredrog mätmetoden med papper och penna framför röststyrning. Flera testpersoner tyckte att det var jobbigt att ha koll på papper och penna men uppskattade att det var en säker mätmetod då de kunde se vad som stod på pappret. Studien är av intresse för system där röststyrning används i exempelvis smarta hem men även ett bidrag till utveckling av mätmetoder. En slutsats i studien är att röststyrning är en möjlig mätmetod men att fler studier behövs göras i ämnet.

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MacFarlane, Andrew Euan. "Voice activated : exploring the effects of voices on behaviours." Thesis, University of Canterbury. Psychology, 2014. http://hdl.handle.net/10092/9682.

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Decades of priming research have revealed that environmental stimuli feed into our behaviours, often without any awareness of our using this information to guide our behaviour. This has been shown using plentiful stimuli across multiple contexts. One of the most socially rich stimuli in our environment is voice, and yet this has featured surprisingly little in behavioural research, particularly within social psychology. This thesis was written as a step towards addressing this gap, and it explores how voices might affect particular behaviours in different contexts. Three broad experiments, each with their own sub-experiments, investigated how voices, acting as proxies for social categories, could influence one's behaviour. In the first experiment, the responses to socially themed statements were influenced by the sex of the voice presenting those statements. Female voices primed more agreement to these statements than did male voices. In the second experiment, judgements of ambiguous stimuli and questions were also affected by voices, albeit in less clear ways. In the third experiment, the reaction times of participants were again affected by voices. Younger participants' reaction times were slower when listening to an older voice, and older participants' reaction times were faster when listening to an older voice. Across these three experiments, I found too that the presence of a voice led to task differences compared to when voice was absent. The combination of these experiments is, to my knowledge, the first to look at voice-based behavioural priming. How these results fit with selected existing theories, the potential to specify theories based on these results, and the possible practical applications of voice based priming are discussed.

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Brännlund, Annica. "Non-market outcomes of education : the long-term impact of education on individuals' social participation and health in Sweden." Doctoral thesis, Umeå universitet, Sociologiska institutionen, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-88369.

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In research, it is typical to analyse and discuss the utility of education in economic terms—specifically the market value of a particular degree or the financial returns associated with additional years in higher education. However, education may also generate outcomes that belong to the non-market sphere, such as open-mindedness, societal cohesion, community involvement, better health, and gender equality; yet these outcomes have received little scholarly attention. The main objective of this thesis, therefore, is to investigate the relationship between education and four non-market outcomes: agency, voice, health behaviour and psychological distress. By utilizing two longitudinal data sets, the Swedish Survey of Living Conditions and the Northern Swedish Cohort, it is possible to assess the long-term effects of education on each of these four non-market outcomes. Results clearly demonstrate that education has a critical impact on each of the outcomes of interest. Having a higher education—and in particular a university degree–enhances individuals’ agency and voice, reduces psychological distress, and improves individuals’ health behaviour. Further, results show that different academic subjects generate field-specific resources. In contrast to a market perspective, where the value of the specific field of study is assessed only in economic terms, results indicate that fields that are commonly viewed as having low market value may actually yield non-economic rewards that benefit individuals in critically important ways. Analyses also show that individual and social factors shape the extent to which education leads to positive outcomes. In terms of agency and voice, results indicate that education can compensate for social differences. Among those with a working class background, earning a university degree contributes to increasing levels of agency and voice, while no significant effects of education exist for those with a white-collar background. Results also demonstrate that the impact of education on psychological well-being differs for men and women. For men, labour market resources (i.e., being employed) was important for reducing psychological distress, while for women social resources (i.e., having a partner) was more important. Due to its use of high quality, longitudinal data, this thesis makes a significant contribution to the scholarly literature and to what we know about the impact of education attainment. A limitation of cross-sectional analyses is that it is difficult to separate causal effects from selection effects. By adopting a longitudinal approach, it is possible to control for earlier (baseline) circumstances and therefore assess the causal impact of education on individual outcomes. This strategy yields robust results that make clear the long-term effects of educational attainment on individuals.

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Bosley, Ellen. "Developing Their Voices| The Experiences of Women Senior Executives in Federal Government as They Develop Voice." Thesis, The George Washington University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10784580.

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The “glass ceiling” (Hymowitz & Schellhardt, 1986), invisible barriers preventing women from reaching executive-level organizational positions, has not been cracked (Seltzer et al., 2017) and “sticky floors” (Booth et al., 2003), representing women becoming stuck as they try to climb the job ladder, contribute to their underrepresentation in top management positions.

These phenomena are represented in the federal sector with senior executive service (SES) membership, (Lashley, 2013). Only 34% of the SES are women despite the federal work force composition of 43% women (OPM, 2014). Belenky et al.’s (1986) seminal model of women’s ways of knowing focused on the learning styles of women. It is still used today to understand how women develop knowledge in the workplace. This phenomenological study extends that tradition to explore how women SES also used their voice in the workplace throughout their career advancement and contributes to the empirical literature on how women SES speak out and learn through the lens of memory and life stories.

In this study, talking and learning, were conceptually framed by Belenky et al.’s (1986, 1997) work. Ten participants recently retired from the SES from six federal agencies were selected and interviewed using a modified version of Seidman’s (2013) three stage interview method; data were analyzed using Moustakas’s (1994) heuristic inquiry.

Eleven themes emerged from the experiences of study participants offering insight into developing voice in the workplace. Two contributions, talking in changing ways and turning points, were added to a conceptual framework of a Belenky’s developmental staged model of talking and learning. All participants were at the highest stage, yet a few moved between the highest and a lesser stage of talking, depending on the situation and influence.

The study concluded that the few who moved between stages would have remained at the most advanced stage through mentoring until retirement. The findings from this study provide insight into the role of voice and learning in career advancement of women in the federal sector and suggest contributions for future research.

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O'Brien, C. F. "Observed relating behaviours between voice hearers and their persecutory voice during AVATAR therapy dialogue." Thesis, University College London (University of London), 2017. http://discovery.ucl.ac.uk/10024916/.

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Distressing auditory verbal hallucinations (AVH) can cause suffering and significant impairment. This thesis focuses on psychological interventions for AVH and is presented in three parts. Part I is a qualitative and quantitative review on the effects group therapy has on AVH. Twenty studies met inclusion criteria. The findings taken as a whole are mixed. There is not strong evidence to suggest that group therapy is effective in reducing AVH symptoms but there are more promising findings for group approaches in targeting AVH beliefs and distress. Part II aimed to map relating behaviours observed between participants and their created avatars (visual representation of their persecutory voice) in the context of AVATAR therapy dialogue. A coding frame was developed to enable a fine-grained analysis of the therapy. The findings do indicate that relating behaviours between participants and avatars change over the course of therapy. The results also provide an insight into the specific therapeutic techniques delivered within AVATAR therapy dialogue. Part III is a critical appraisal of the methodological developments presented in the empirical paper. It explores the rationale behind analysing complex psychological interventions and offers an account of the methodological, conceptual and practical issues faced when developing a coding frame.

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Glassenberg, Aaron. "Exploring Implicit Voice Theories at Work." Thesis, Harvard University, 2012. http://dissertations.umi.com/gsas.harvard:10120.

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In modern organizations, individuals frequently choose silence over voice (e.g., Milliken, Morrison, & Hewlin, 2003), which can have a variety of detrimental effects on individuals and organizations. This choice of silence is partially due to self-protective implicit voice theories that employees have internalized from interactions with authority over time. In this research, I investigate self-protective implicit voice theories (abbreviated as IVTs throughout), defined as taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate (Detert & Edmondson, 2011). I present three studies employing lab and field research methods to further understand various aspects of IVTs. In the first study, I explored activation and suppression of IVTs from anger and fear primes. I found that IVTs were generally stable and not susceptible to emotional primes, suggesting that they are well-developed beliefs that are strong enough to remain constant in varied emotional states. In the second study, I investigated the extent to which IVTs and evolutionarily significant facial cues of dominance predicted voice in a vignette-based study. IVTs did not predict voice, but further analysis revealed that the dependent variable was more appropriately categorized as helping. There was a significant interaction between gender and face type on helping. Broadly, the results of this study suggest that people may help others after subconsciously calculating their power and predicted reciprocity from the person being helped. Finally, in a third study, I explored the degree to which personality and demographics affect IVTs and how IVTs are related to withholding in four organizations. I found that IVT scores did not cluster in teams, suggesting that they are best analyzed at the individual level and that workplace context has minimal effect on IVTs. Second, I found that IVTs explain withholding above and beyond contextual and personality variables. Last, I found that IVTs mediate the effect of conflict aversion on withholding. The stability and significance of IVTs is further supported from this research, providing additional research opportunities and possibilities to reduce withholding in organizations.

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Han, Yegyu. "Giving Smart Agents a Voice: How a Smart Agent's Voice Influences Its Relationships with Consumers." Diss., Virginia Tech, 2020. http://hdl.handle.net/10919/98757.

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Advances in speech recognition and voice synthesis software now allow "smart agents" (e.g., voice-controlled devices like Amazon's Alexa and Google Home) to interact naturally with humans. The machines have a skills repertoire with which they can "communicate" and form relationships with consumers – managing aspects of their daily lives and providing advice on various issues including purchases. This dissertation develops three essays that examine the role played by the smart agent's voice (rational vs. emotional) in such relationships. The social cognition and persuasion literature on interpersonal communication serves as a comparison backdrop. In Essay 1, I investigate how identical purchase recommendations delivered in a rational or an emotional voice elicit different consumer responses, when the voice is ascribed to a human versus a smart agent. I argue that consumers distinctively categorize smart agents and humans, which, in turn, leads them to have different expectations when interacting with them. In Essay 2, I focus on how a smart agent's vocal tone (rational vs. emotional) influences consumer compliance with the agent's recommendation as well as the role of trust as a mediator of the underlying process. I find that the level of intimacy in the relationship between the smart agent and the human user moderates whether the voice effect on persuasion operates through trust that is cognitively or affectively rooted. In Essay 3, I examine the proposition that consumers may anthropomorphize a smart agent both mindfully (consciously) and mindlessly (non-consciously), depending on the agent's voice. In addition to using extant measures of the degree to which anthropomorphism is explicit (conscious), I develop an auditory analog of the implicit association test (IAT) that assesses implicit (non-conscious) anthropomorphism. In additional experiments, I further assess the robustness of the auditory IAT test and demonstrated a dissociation between the measures of the explicit and implicit subconstructs of anthropomorphism. Taken together, these essays contribute to our understanding of the factors driving consumer relationships with smart agents in the rapidly evolving IoT world.
Doctor of Philosophy
Advances in artificial intelligence technologies are creating "smart devices," i.e., machines that can "understand" how people talk and respond meaningfully to such communication in their own voices. Thus, familiar voice-controlled devices like Amazon's Alexa and Google Home are now increasingly able to "communicate" and form relationships with consumers – managing aspects of their daily lives and providing advice on various issues including purchases. However, little is known about how a smart agent's vocal tones (rational vs. emotional) may influence how consumers perceive and relate to the smart agent. My primary goal in this research is to contribute to our understanding of the role played by the smart agent's voice (rational vs. emotional) in such relationships. Specifically, in Essay 1, I investigate how identical purchase recommendations delivered in a rational or an emotional voice elicit different consumer responses, when the voice is ascribed to a human versus a smart agent. I argue that consumers perceive smart agents and humans as belonging to distinct categories, which leads them to have different expectations when interacting with them. In Essay 2, I focus on how a smart agent's vocal tone (rational vs. emotional) influences consumer compliance with the agent's recommendation as well as the role of trust as a mediator of the underlying process. The level of intimacy in the relationship between the smart agent and the human user influences whether the voice effect on persuasion is driven by trust that is rooted in cognition (knowledge, competence) or affect (caring, warmth). In Essay 3, I examine whether consumers imbue humanlike qualities (anthropomorphize) a smart agent both mindfully (consciously) and mindlessly (non-consciously) based on the agent's voice. In addition to using available measures of conscious anthropomorphism, I develop an auditory analog of the implicit association test (IAT) to assesses implicit (non-conscious) anthropomorphism. In additional experiments, I assess the robustness of the auditory IAT test and the relationship between measures of mindful and mindless anthropomorphism. Taken together, the research reported in these three essays contributes to our understanding of the factors driving consumer relationships with smart agents in the rapidly evolving IoT (Internet of Things) world.

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Bozzette, Maryann. "Premature infant responses to taped maternal voice /." Thesis, Connect to this title online; UW restricted, 1997. http://hdl.handle.net/1773/7220.

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Kingston, Deborah. "How do differential conceptualisations of voice-hearing influence attributions and behavioural intentions towards voice-hearers?" Thesis, University of Lincoln, 2014. http://eprints.lincoln.ac.uk/18967/.

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Background: Stigmatisation negatively affects those being stigmatised. Anti-stigma campaigns suggest that biogenetic explanations reduce attributions of personal responsibility towards those with a mental illness. This study focused on one experience: Voice-hearing, which is associated with mental illness, namely schizophrenia, but may be considered to be a common experience, as at least 10% of the general population will hear voices at some point in their lives. There are multiple theories on the mechanisms that underlie voice-hearing experiences. However, each theory has strengths and limitations and there is limited empirical evidence to support the view that one theory is superior to others. The primary aim of this study was to test whether attributions, emotional responses and behavioural intentions towards voice-hearers were sensitive to differential conceptualisations of voice-hearing. The secondary aims were (a) to test attribution theory and identify attributions and emotional mediators that influence behavioural intentions and (b) to explore the extent to which various socio-demographic characteristics influence attributions. Methodology: 1,004 members of the general public were recruited using online resources. They completed self-report questionnaires online. Attributions, emotional and behavioural responses were measured using an adapted attribution questionnaire, which also contained questions related to familiarity. Results: Analysis of Variance (ANOVAs) found that four out of five attributions were not sensitive to conceptualisations offered. The attribution of personal responsibility was sensitive to conceptualisations. Responses from the biogenetic conceptualisation were significantly lower that the responses from the cognitive conceptualisation. There was no statistical significance between conceptualisations and (a) emotional responses (b) behavioural intentions, or (c) behavioural outcomes. Mediation analyses indicated that there was an indirect relationship between four out of five attributions and behavioural intentions, which were mediated by emotional responses. Fear was the strongest predictor of coercive behaviours and was negatively associated with helping behaviour. The construct ‘pity’ appeared to be viewed as a negative emotion, as results for this construct were similar to those of anger and fear. Correlation analysis demonstrated a small-to-medium sized relationship between behavioural intentions and behavioural outcomes, which was added to an adapted attribution pathway model. Additional analyses found that stressful life experiences produced neither a direct nor an indirect relationship with behavioural intentions and appeared to be the least stigmatising of the six causal explanations. Further correlation analysis found that professional familiarity was associated with a reduction in attributions of dangerousness. However, there were only small associations between socio-demographic variables and attributions. 1314, RIP, UofN:4149204, UofL:06075465 Research Project Resubmission Page 9 of 193 similar to those of anger and fear. Correlation analysis demonstrated a small-to-medium sized relationship between behavioural intentions and behavioural outcomes, which was added to an adapted attribution pathway model. Additional analyses found that stressful life experiences produced neither a direct nor an indirect relationship with behavioural intentions and appeared to be the least stigmatising of the six causal explanations. Further correlation analysis found that professional familiarity was associated with a reduction in attributions of dangerousness. However, there were only small associations between socio-demographic variables and attributions. Conclusions: These finding are unique in that they extend research into stigmatising attributions towards voice-hearers and extend attribution theory. The biogenetic conceptualisations lowered attributions of personal responsibility, but mediation analysis suggests that attributions of personal responsibility were positively associated with increased social distance and coercive behavioural intentions. These results have clinical implications as the differences between medical and psychological approaches reflect the different conceptualisations offered to service-users within mental health services. The least stigmatising conceptualisation appeared to be Family Intervention. This was the only conceptualisation that utilised a bio-psycho-social model, Future research should focus on whether, in practice, this would be the least stigmatising conceptualisation used within mental health services. Further consideration should be given to its use in future anti-stigma campaigns.

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Yang, Yunyue. "Understanding Employee Voice in the Asian Context." Kyoto University, 2020. http://hdl.handle.net/2433/253063.

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Worcester, Jonathan. "Giving voice to parents of young children with challenging behavior." [Tampa, Fla.] : University of South Florida, 2005. http://purl.fcla.edu/fcla/etd/SFE0001172.

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Rank, Johannes. "Leadership predictors of proactive organizational behavior : facilitating personal initiative, voice behavior, and exceptional service performance." [Tampa, Fla] : University of South Florida, 2006. http://purl.fcla.edu/usf/dc/et/SFE0001444.

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Mao, Chang. "To Voice or Not to Voice: How Anonymity and Visibility Affordances Influence Employees' Safety and Efficacy Perceptions." The Ohio State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=osu1492600637076618.

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25

Aglieri, Virginia. "Behavioural and neural inter-individual variability in voice perception processes." Thesis, Aix-Marseille, 2018. http://www.theses.fr/2018AIXM0176/document.

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Chez l'homme, la voix facilite les interactions sociales par la transmission d’informations sur l'identité de la personne, ses émotions ou sa personnalité. En particulier, l'identité du locuteur peut être automatiquement extraite même lorsque le message et l'état émotionnel varient, ce qui suggère des mécanismes cognitifs et cérébraux partiellement dissociables pour ces processus. Cependant, la reconnaissance d'une voix familière ou la discrimination entre deux locuteurs sont, pour certains sujets, non seulement non-automatiques, mais même impossibles. Ce déficit, lorsqu'il se manifeste dès la naissance, est appelé phonagnosie du développement et constitue la contrepartie auditive de la prosopagnosie (déficit de reconnaissance des visages). Dans le domaine visuel, il a été proposé que les sujets affectés par la prosopagnosie du développement représentent des cas extrêmes dans la distribution des capacités de reconnaissance de visages. A l’inverse, des "super-reconnaisseurs" des visages se situaient à l’opposé de cette distribution.Comme la distribution des capacités de reconnaissance de la voix dans la population générale était encore inconnue, le premier objectif de cette thèse a été d'en étudier les différences individuelles au moyen d'un court test - le Glasgow Voice Memory Test (GVMT). Les résultats obtenus ont reflété une large variabilité interindividuelle dans les capacités de reconnaissance des voix: parmi une cohorte de 1120 sujets, il y avait à la fois des sujets avec des performances significativement en dessous de la moyenne (potentiels phonagnosiques) et des "super-reconnaisseurs" des voix. Cette variabilité individuelle comportementale semblerait se refléter au niveau cérébral, comme révélés par l'imagerie par résonance magnétique fonctionnelle (IRMf) : en fait, il a été montré précédemment qu'il existait une variabilité interindividuelle considérable dans le signal BOLD (blood-oxygen level dependent) lié à la voix dans les zones temporales de la voix (TVAs). Ces régions sont situées sur le bord supérieur des sulcus/gyrus temporal supérieur (STS/STG) et montrent une activation préférentielle pour les sons vocaux plutôt que non vocaux. Le deuxième objectif de ce travail fut de mieux caractériser le lien entre les mécanismes comportementaux et neuronaux sous-tendant la variabilité interindividuelle dans les processus de reconnaissance des voix. Pour cela, nous avons examiné comment la perception de la voix modulait la connectivité fonctionnelle entre les TVAs, constituant le "noyau" du réseau de perception de la voix, et les régions frontales également sensibles aux voix, constituant une extension de ce réseau. Les résultats ont montré qu'il y avait une connectivité fonctionnelle positive dans l'ensemble du réseau et que la connectivité fonctionnelle fronto-temporelle et fronto-frontale droite augmentait avec les scores obtenus lors du GVMT.Pour compléter ce travail, nous avons réalisé une autre étude IRMf en utilisant des analyses multivariées, afin de clarifier les corrélats neuronaux de la reconnaissance du locuteur mais aussi le lien entre sensibilité cérébrale à la voix et capacités de reconnaissance du locuteur. Pour cela, des sujets ayant des capacités de reconnaissance vocale hétérogènes ont été soumis à la fois à une tâche d'identification du locuteur et à une tâche d'écoute passive de sons vocaux et non vocaux. Les résultats ont confirmé que l’identification du locuteur s’effectuait via un réseau étendu de régions, incluant les TVAs mais aussi des régions frontales. De plus, nous avons observé que le score de classification voix/non-voix dans le STS droit permettait de prédire les capacités d'identification des locuteurs.Dans l'ensemble, ces résultats suggèrent que les capacités de reconnaissance vocale varient considérablement d'un individu à l'autre et que cette variabilité pourrait être le reflet de profils d’activité cérébrale différents au sein du réseau de la perception de la voix
In humans, voice conveys heterogeneous information such as speaker’s identity, which can be automatically extracted even when language content and emotional state vary. We hypothesized that the ability to recognize a speaker considerably varied across the population, as previously observed for face recognition. To test this hypothesis, a short voice recognition test was delivered to 1120 subjects in order to observe how voice recognition abilities were distributed in the general population. Since it has been previously observed that there exists a considerable inter-individual variability in voice-elicited activity in temporal voice areas (TVAs), regions along the superior temporal sulcus/gyrus (STS/STG) that show preferentially activation for voices than other sounds, the second aim of this work was then to better characterize the link between the behavioral and neural mechanisms underlying inter-individual variability in voice recognition processes through functional magnetic resonance imaging (fMRI). The results of a first fMRI study showed that functional connectivity between frontal and temporal voice sensitive regions increased with voice recognition scores obtained at a voice recognition test. Another fMRI study showed that speaker’s identity was treated in an extended network of regions, including TVAs but also frontal regions and that voice/non-voice classification accuracy in right STS increased with speaker identification abilities. Altogether, these results suggest that voice recognition abilities considerably vary across subjects and that this variability can be mirrored by different neural profiles within the voice perception network

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Kolan, Prakash. "System and Methods for Detecting Unwanted Voice Calls." Thesis, University of North Texas, 2007. https://digital.library.unt.edu/ark:/67531/metadc5155/.

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Voice over IP (VoIP) is a key enabling technology for the migration of circuit-switched PSTN architectures to packet-based IP networks. However, this migration is successful only if the present problems in IP networks are addressed before deploying VoIP infrastructure on a large scale. One of the important issues that the present VoIP networks face is the problem of unwanted calls commonly referred to as SPIT (spam over Internet telephony). Mostly, these SPIT calls are from unknown callers who broadcast unwanted calls. There may be unwanted calls from legitimate and known people too. In this case, the unwantedness depends on social proximity of the communicating parties. For detecting these unwanted calls, I propose a framework that analyzes incoming calls for unwanted behavior. The framework includes a VoIP spam detector (VSD) that analyzes incoming VoIP calls for spam behavior using trust and reputation techniques. The framework also includes a nuisance detector (ND) that proactively infers the nuisance (or reluctance of the end user) to receive incoming calls. This inference is based on past mutual behavior between the calling and the called party (i.e., caller and callee), the callee's presence (mood or state of mind) and tolerance in receiving voice calls from the caller, and the social closeness between the caller and the callee. The VSD and ND learn the behavior of callers over time and estimate the possibility of the call to be unwanted based on predetermined thresholds configured by the callee (or the filter administrators). These threshold values have to be automatically updated for integrating dynamic behavioral changes of the communicating parties. For updating these threshold values, I propose an automatic calibration mechanism using receiver operating characteristics curves (ROC). The VSD and ND use this mechanism for dynamically updating thresholds for optimizing their accuracy of detection. In addition to unwanted calls to the callees in a VoIP network, there can be unwanted traffic coming into a VoIP network that attempts to compromise VoIP network devices. Intelligent hackers can create malicious VoIP traffic for disrupting network activities. Hence, there is a need to frequently monitor the risk levels of critical network infrastructure. Towards realizing this objective, I describe a network level risk management mechanism that prioritizes resources in a VoIP network. The prioritization scheme involves an adaptive re-computation model of risk levels using attack graphs and Bayesian inference techniques. All the above techniques collectively account for a domain-level VoIP security solution.

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Pyclik, Alice. "Antecedents of Voice: The Moderating Role of Proactive Personality." Wright State University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=wright1579865453661268.

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Liang, Jian. "Voice behavior in organizations : scale development, psychological mechanisms, and cross-level modeling /." View abstract or full-text, 2007. http://library.ust.hk/cgi/db/thesis.pl?MGTO%202007%20LIANG.

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Brinsfield, Chad Thomas. "Employee silence: Investigation of dimensionality, development of measures, and examination of related factors." The Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1236294604.

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Gray, Anthony. "A principal's student leadership : secondary students' perceptions of the qualities and behaviours of their school principal." Thesis, University of Exeter, 2012. http://hdl.handle.net/10871/10681.

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The study is an exploratory and illuminative case study of a principal’s leadership of a cross section of his students. It is situated within an11-18, comprehensive school in a semi- rural, coastal town in the southwest of England. This predominantly white British school, with above national average levels of economic and social deprivation, has a recent historical context of rapid and sustained improvement in examination results at all levels over the period just before and during the study: two Ofsted inspections during this time judged the school to be good with outstanding features, following a previous judgement of ‘satisfactory’ just before the arrival of the principal. The study offers an insider perspective in the field of principal effectiveness, which is more usually dominated by research from the outside, as the principal in question is also the researcher. Equally unusually in this field, the study explores the principal’s leadership from a student’s perspective by operating at the level of student voice and collecting their personal stories and opinions using six student focus groups. The groups were constructed and facilitated by a co researcher with the purpose of protecting students’ identity, aiding reliability and adding a collaborative level of interpretation. A social constructionist approach is adopted for the study which is situated in an interpretivist methodological paradigm. The data were analysed thematically and viewed from a socio cultural perspective. The research suggests that students are able to describe and recognise the concept of the principal’s student leadership. Some, more than others, place a value on this in terms of it having an instrumental effect on their school experience and many view it from a relational perspective. These data support the findings of another piece of research from a similar perspective that suggests students value personal affirmative and affiliative qualities and traits in the leadership they experience from the headteacher (Moos et al 1998). From the socio cultural perspective of this study and the definition of social capital as being “relationships matter” (Puttnam 2000) then it may be suggested that a principal’s student leadership is likely to contribute, either positively or negatively, to students’ social capital. Although it is not possible to suggest generalisablity from these findings, due to the very limited scope of the case study and small number of participant students, practitioners may nevertheless find the study of some value. This detailed and illuminative interrogation of the principal /researcher’s specific context, may provide reflective colleagues with examples of good practice, that can be applied to their own context, when seeking ways to ensure that all students feel valued and empowered.

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Kim, Jonathan Chongkang. "Classification of affect using novel voice and visual features." Diss., Georgia Institute of Technology, 2014. http://hdl.handle.net/1853/54301.

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Emotion adds an important element to the discussion of how information is conveyed and processed by humans; indeed, it plays an important role in the contextual understanding of messages. This research is centered on investigating relevant features for affect classification, along with modeling the multimodal and multitemporal nature of emotion. The use of formant-based features for affect classification is explored. Since linear predictive coding (LPC) based formant estimators often encounter problems with modeling speech elements, such as nasalized phonemes and give inconsistent results for bandwidth estimation, a robust formant-tracking algorithm was introduced to better model the formant and spectral properties of speech. The algorithm utilizes Gaussian mixtures to estimate spectral parameters and refines the estimates using maximum a posteriori (MAP) adaptation. When the method was used for features extraction applied to emotion classification, the results indicate that an improved formant-tracking method will also provide improved emotion classification accuracy. Spectral features contain rich information about expressivity and emotion. However, most of the recent work in affective computing has not progressed beyond analyzing the mel-frequency cepstral coefficients (MFCC’s) and their derivatives. A novel method for characterizing spectral peaks was introduced. The method uses a multi-resolution sinusoidal transform coding (MRSTC). Because of MRSTC’s high precision in representing spectral features, including preservation of high frequency content not present in the MFCC’s, additional resolving power was demonstrated. Facial expressions were analyzed using 53 motion capture (MoCap) markers. Statistical and regression measures of these markers were used for emotion classification along the voice features. Since different modalities use different sampling frequencies and analysis window lengths, a novel classifier fusion algorithm was introduced. This algorithm is intended to integrate classifiers trained at various analysis lengths, as well as those obtained from other modalities. Classification accuracy was statistically significantly improved using a multimodal-multitemporal approach with the introduced classifier fusion method. A practical application of the techniques for emotion classification was explored using social dyadic plays between a child and an adult. The Multimodal Dyadic Behavior (MMDB) dataset was used to automatically predict young children’s levels of engagement using linguistic and non-linguistic vocal cues along with visual cues, such as direction of a child’s gaze or a child’s gestures. Although this and similar research is limited by inconsistent subjective boundaries, and differing theoretical definitions of emotion, a significant step toward successful emotion classification has been demonstrated; key to the progress has been via novel voice and visual features and a newly developed multimodal-multitemporal approach.

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Couroux, Christina. "Neighbor-stranger discrimination and individual recognition by voice in the American redstart (Setophaga ruticilla)." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/tape16/PQDD_0027/MQ37111.pdf.

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Coutinho, James. "Workplace democracy, well-being and political participation." Thesis, University of Manchester, 2016. https://www.research.manchester.ac.uk/portal/en/theses/workplace-democracy-wellbeing-and-political-participation(8caf3766-fc92-4a7c-8f55-fb09457b4cf1).html.

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A democratic workplace is one where workers as a body have the right to determine the internal organization and future direction of the firm. Worker co-operatives are a type of democratic firm. In a worker co-operative employees are joint-owners of the firm and participate democratically in workplace governance. Much has been written about the supposed benefits of worker co-operatives for workers and for society. One thread of this research, originating with Carole Pateman’s theoretical work (Pateman 1970), argues that worker co-operatives act as sites of political learning for workers. By participating democratically in workplace decisions, individuals are thought to learn the skills and psychological dispositions needed to participate in political democracy. A second thread argues that co-operatives will improve worker well-being. Democratic governance will give workers control over work organization, increasing autonomy in their daily lives, and leading to an increase in non-material work rewards such as job satisfaction. Worker ownership will equalize the material rewards from work and improve job security. These arguments are premised on the idea that democratic governance structures and worker ownership will lead to widespread, effective worker participation in decision-making and the equalization of power at work. However, insufficient attention is given to the contextual factors beyond formal governance and ownership structures that shape the internal dynamics of workplace democracy. I conduct an in-depth, mixed-methods case study of a worker co-operative with 158 employees in the UK cycling retail industry. Using survey research, social network analysis, in-depth interviews and direct observation, I show how individual differences, firm-level contextual factors such as the social composition of the organization, and macro-level factors such as economic and cultural context, lead to unequal participation opportunities and different outcomes for different groups of workers within the firm. My research leads to three conclusions. First, the outcomes of workplace democracy for workers are highly context-dependent. They will differ across groups of workers within co-operatives, across different democratic firms, and across cultures. Second, the relationship between workplace democracy and political participation is more complex than the Pateman thesis suggests. It is contingent on the political identities of workers, which are themselves shaped by wider political economic context. Political identity affects both participation behaviour at work, and how workplace experience shapes political views. Third, the subjective well-being outcomes of workplace democracy depend on workers’ expectations about work. Expectations are shaped by the same forces that mould political identity. Workplace democracy raises expectations for certain groups of workers, leading to well-being harms when expectations are not met. Overall, the benefits of workplace democracy for workers and for society are overstated. In the UK context, co-ops are unlikely to realize the benefits attributed to them without large-scale public policy interventions.

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Hung, Mei-ling Apple. "The factors affecting treatment-seeking behaviors of dysphonic teachers." Click to view the E-thesis via HKU Scholars Hub, 2007. http://lookup.lib.hku.hk/lookup/bib/B42004962.

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Thesis (B.Sc)--University of Hong Kong, 2007.
"A dissertation submitted in partial fulfilment of the requirements for the Bachelor of Science (Speech and Hearing Sciences), The University of Hong Kong, June 30, 2007." Includes bibliographical references (p. 29-30). Also available in print.

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Martin, Elizabeth Stewart. "The influence of children on family purchasing : capturing children's voices." Thesis, University of Aberdeen, 2006. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=166194.

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Coupled with the outcome focus, although the important role of children within family purchasing has been acknowledged, many researchers have neglected to include children directly as respondents. Taken together, these conceptual and methodological issues highlighted the need for in-depth qualitative research exploring family purchasing. The research aimed to explore the nature of child influence in terms of children’s role within the family purchase process, the influence behaviour adopted by children, and their role in aspects of the purchase process such as communications. The methods adopted included the collection of bibliographic data, an in-depth interview with parents and children separately, and the completion of a decision mapping tool, followed by a family interview. The research revealed a number of important findings. An overarching theme concerned the complexity of family purchase decision making. There were multiple patterns of decision making found which reflect the numerous factors that impact on and influence this important purchasing unit. Critically, factors other than product were seen to have a key impact on child influence. The children in all of the respondent families were found to have direct influence over the purchases discussed. Rather than living up to the ‘pester power’ stereotype commonly portrayed in the media, the children demonstrated a range of sophisticated behaviours, underpinned by the use of knowledge and information. The children also played an active role within family purchase communication.

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Huet, Moïra-Phoebé. "Voice mixology at a cocktail party : Combining behavioural and neural tracking for speech segregation." Thesis, Lyon, 2020. http://www.theses.fr/2020LYSEI070.

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Il n’est pas toujours aisé de suivre une conversation dans un environnement bruyant. Pour parvenir à discriminer deux locuteurs, nous devons mobiliser de nombreux mécanismes perceptifs et cognitifs, ce qui peut parfois entraîner un basculement momentané de notre attention auditive sur les discussions alentour. Dans cette thèse, les processus qui sous-tendent la ségrégation de la parole sont explorés à travers des expériences comportementales et neurophysiologiques. Dans un premier temps, le développement d’une tâche d’intelligibilité – le Long-SWoRD test – est introduit. Ce nouveau protocole permet, tout d’abord, de s’approcher de situations réalistes et, in fine, de bénéficier pour les participants de ressources cognitives, telles que des connaissances linguistiques, pour séparer deux locuteurs. La similarité entre les locuteurs, et donc par extension la difficulté de la tâche, a été contrôlée en manipulant les paramètres des voix. Dans un deuxième temps, les performances des sujets avec cette nouvelle tâche est évaluée à travers trois études comportementales et neurophysiologiques (EEG). Les résultats comportementaux sont cohérents avec la littérature et montrent que la distance entre les voix, les indices de spatialisation, ainsi que les informations sémantiques influencent les performances des participants. Les résultats neurophysiologiques, analysés avec des fonctions de réponse temporelle (TRF), suggèrent que les représentations neuronales des deux locuteurs diffèrent selon la difficulté des conditions d’écoute. Par ailleurs, ces représentations se construisent plus rapidement lorsque les voix sont facilement distinguables. Il est souvent supposé dans la littérature que l’attention des participants reste constamment sur la même voix. Le protocole expérimental présenté dans ce travail permet également d’inférer rétrospectivement à quel moment et quelle voix les participants écoutaient. C’est pourquoi, dans un troisième temps, une analyse combinée de ces informations attentionnelles et des signaux EEG est présentée. Les résultats soulignent que les informations concernant le focus attentionnel peuvent être utilisées avantageusement pour améliorer la représentation neuronale du locuteur sur lequel est porté la concentration dans les situations où les voix sont similaires
It is not always easy to follow a conversation in a noisy environment. In order to discriminate two speakers, we have to mobilize many perceptual and cognitive processes to maintain attention on a target voice and avoid shifting attention to the background. In this dissertation, the processes underlying speech segregation are explored through behavioural and neurophysiological experiments. In a preliminary phase, the development of an intelligibility task -- the Long-SWoRD test -- is introduced. This protocol allows participants to benefit from cognitive resources, such as linguistic knowledge, to separate two talkers in a realistic listening environment. The similarity between the two speakers, and thus by extension the difficulty of the task, was controlled by manipulating the acoustic parameters of the target and masker voices. In a second phase, the performance of the participants on this task is evaluated through three behavioural and neurophysiological studies (EEG). Behavioural results are consistent with the literature and show that the distance between voices, spatialisation cues, and semantic information influence participants' performance. Neurophysiological results, analysed with temporal response functions (TRF), indicate that the neural representations of the two speakers differ according to the difficulty of listening conditions. In addition, these representations are constructed more quickly when the voices are easily distinguishable. It is often presumed in the literature that participants' attention remains constantly on the same voice. The experimental protocol presented in this work provides the opportunity to retrospectively infer when participants were listening to each voice. Therefore, in a third stage, a combined analysis of this attentional information and EEG signals is presented. Results show that information about attentional focus can be used to improve the neural representation of the attended voice in situations where the voices are similar

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Didrich, Marie. "Antecedents of voice: how is employee voice affected by leader age and self-efficacy?" Master's thesis, 2019. http://hdl.handle.net/10362/69624.

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In order to continuously develop and prosper, organizations should promote and welcome change. Innovation can come from work-related ideas, suggestions or concerns formulated by employees who are at the centre of operations. Before speaking up, employees weigh the costs and benefits of performing voice behaviour. They assess the supervisor’s receptiveness to voice based on several characteristics that will be examined in this research. This study investigated whether and how leader self-efficacy mediated the relationship between supervisor age and employee voice behaviour. Empirical assessment of 124 supervisoremployee dyads finds no support for the hypotheses. However, the study and its findings still provide some valuable implications for managers and organizations. Additionally, theoretical contributions for future research are discussed.

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Kroll, Franziska. "Voice search technology : a netnographic exploration of the behaviour of Amazon Alexa users in online communities." Master's thesis, 2019. http://hdl.handle.net/10400.14/29237.

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Since this decade, voice search technology is spreading in today’s households. Experts predict that smart speaker manufacturers will sell approximately 94 million devices in 2019 accumulating the installed base to 207.9 million by the end of the year. In 2014, Amazon introduced the first cloud-enabled wireless speaker embedded with a conversational user interface, Alexa, and is dominating the market ever since. Plenty of opportunities to exploit this hype arise for companies offering voice search devices, for third-party suppliers selling compatible technologies and for companies aiming to promote their products through these search systems. By applying the qualitative research method “netnography”, this research analysed virtual conversations in Facebook online communities with the purpose of extracting insights about consumer attitudes towards voice search, Alexa, member engagement, motivations and barriers to future adoption. Firstly, negative media coverage regarding privacy concern issues has an impact on how Alexa is perceived online and also increases the controversial discussion in the communities. Additionally, findings are aligned with previous research regarding users personifying with the device. Thus, valuable insights are generated for an effective communication strategy including a successful collaboration with third-party suppliers and integration into smart-homes. Furthermore, both barriers for adoption and reasons for frustration were identified and recommendations were extracted to enhance the spreading of voice search technologies.
Desde esta década, a tecnologia de pesquisa por voz está a ser disseminada nas actuais habitações. Os especialistas prevêem que os fabricantes de smart speakers venderão aproximadamente 94 milhões de dispositivos em 2019, acumulando a base instalada para 207,9 milhões até ao final do ano. Em 2014, a Amazon introduziu o primeiro cloud enabled smart speaker sem fios com uma interface de conversação, a Alexa. Estão a surgir muitas oportunidades para explorar esta adesão a empresas que disponibilizam smart speakers, para fornecedores externos que oferecem tecnologias e aplicativos compatíveis ou também empresas que procuram promover os seus produtos por meio dos sistemas de pesquisa. Ao aplicar o método de pesquisa qualitativa “netnografia”, este estudo analisou as conversas virtuais nas comunidades on-line do Facebook com o propósito de extrair observações sobre as atitudes do consumidor em relação à pesquisa por voz, à Alexa, ao envolvimento dos membros, as motivações e barreiras para a adoção futura. Em primeiro lugar, a cobertura negativa dos media sobre as preocupações com a privacidade tem impacto sobre como a Alexa é percecionada on-line. Adicionalmente, os resultados estão alinhados com pesquisas anteriores sobre usuários personificando com o dispositivo. Portanto, são geradas observações valiosas para uma estratégia de comunicação efetiva incluindo a colaboração bem--sucedida com fornecedores externos e integração em casas inteligentes.

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TUCKER, SEAN. "Exit, Voice, Patience, and Neglect: Young Worker Responses to Occupational Safety Concerns." Thesis, 2010. http://hdl.handle.net/1974/5978.

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I conducted four studies that develop and test a safety-specific model of exit, voice, patience, and neglect (EVPN) in the context of young workers’ reactions to declining safety conditions (Hirschman, 1970). In the face of hazardous working conditions, contemplating exiting (i.e., quitting the job) or voicing concerns about the risks (e.g., reporting a safety issue to a supervisor) are proactive responses. Conversely, neglecting safety concerns (i.e., ignoring personal safety in the face of danger) is a passive response. Workers may also choose patience (i.e., taking a wait-and-see approach) about concerns. In total, 833 young people participated in four studies. Manuscript 1 (Chapter 5) is a focus group study that explores the types, frequency, temporal patterns, and consequences of the safety-related EVPN behaviours. The results showed (1) most participants favoured patience if and when they have concerns about workplace safety; (2) voice is reserved for serious safety concerns; and (3) exit is very uncommon and only used as a last resort. Manuscript 2 (Chapter 6) describes the development of age-appropriate measures for general turnover intentions (i.e., exit), and safety-specific voice, patience, and neglect. The reliability, dimensionality, and validity of these scales are demonstrated over three studies. Manuscript 3 (Chapter 7) used an experimental scenario approach in which safety conditions (high vs. low), financial reasons for working (high vs. low), and being injured (injured vs. not injured) are manipulated. The role of participant gender (male vs. female) was also examined. Participants assigned to the injury condition were more likely to exercise patience than those assigned to the non-injury condition. Low quality safety conditions were associated with higher turnover intentions. Finally, females reported higher voice than males. Finally, Manuscript 4 (Chapter 8) reports on findings from a short-term longitudinal design meant to replicate and extend the results from the previous studies. Support for Hirschman’s loyalty proposition was also found. Specifically, felt responsibility for improving safety was found to moderate the relationship between organizational loyalty and both exit and voice. The final chapter integrates these findings and discusses future research directions as well as implications for public policy, management practice, and theory.
Thesis (Ph.D, Management) -- Queen's University, 2010-08-18 13:19:15.634

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Jing-YunChen and 陳靚芸. "Personality and Voice Behavior." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/56742535453635631624.

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碩士
國立成功大學
企業管理學系碩士在職專班
102
Burris (2012) thought that manager's responses and support of voice depend on whether employees speak up in challenging or supportive ways. Burris’s research found that the manager will produce positive and negative evaluation by different voice their subordinate’s chooses, but so far has not been discussed the antecedent factors that let employees to speak up in challenging voice or supportive voice. So in order to understand the antecedent factors of voice, the goal of this research is to find out if the personality affects the challenging and supportive voice differently. The research is performed through the questionnaires survey to a variety of industries in Taiwan with two versions of questionnaires: one for managers and another for team members. We sent 135 questionnaires and a total of 100 valid questionnaires are returned, and the final response rate is 74.07%. We also examined the moderating effect of LMX on relationships between a subordinate’s personality, challenging voice and supportive voice. We use hierarchical regression analysis to verify all hypotheses. Our findings can be summarized as following. First, a subordinate’s proactive personality is positively associated with challenging and supportive voice. Secondly, a subordinate’s extraversion personality is positively associated with challenging and supportive voice. Finally, LMX mediates the relationship between a subordinate’s proactive personality, challenging voice and supportive voice.

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Hsin-YuHu and 胡心瑜. "Authoritarian Leadership and Voice Behavior." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/25810046551234162587.

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碩士
國立成功大學
企業管理學系碩士在職專班
103
SUMMARY The study examined the impact of authoritarian leadership on employees’ voice behavior and whether Leader-member exchange (LMX), organization-based self-esteem(OBSE), and affective trust moderate the relationships. Using a sample of 304 leader-follower dyads collected from a variety of industries in Taiwan. We used hierarchical regression analysis to verify all hypotheses. Our findings are summarized as following. First, authoritarian leadership is negatively related to employees’ voice behavior. Second, LMX, OBSE, and affective trust totally mediate the negative relationship between authoritarian leadership on one hand and employees’ voice behavior on the other. Finally, the relationship between authoritarian leadership and LMX is shown to be mediated by benevolence leadership . Keywords：Authoritarian leadership, Voice behavior, Leader-member exchange (LMX) , Organization-based self-esteem(OBSE), Affective trust

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Yen-HsiuChen and 陳妍秀. "Transformational Leadership and Employee-Voice Behavior." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/29026491646510501401.

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碩士
國立成功大學
企業管理學系專班
101
With the improvement of the education, human capital, and income redistribution, voice behavior becomes an important issue in companies. The voice behavior can be classified into speaking out and speaking up in the usual working team. In this thesis, we investigate how the transformational leadership affects emotional trust, self-efficacy, promotion focus and voice behavior. Besides, this thesis also explores whether there are moderate effects with different power distance and individualism. This researches focus on the domestic companies in Taiwan through sending two versions of questionnaires. The final response rate of our questionnaire is 83.06% (i.e., total received valid questionnaires/total sending questionnaires = 88/106). Through hierarchical regression analysis, we verify all hypotheses and summarize the following three conclusions: (i) Affective trust could partially mediate the effect of transformational leadership and voice behavior. (ii) Self-efficacy, promotion focus could fully mediate the effect of transformational leadership and voice behavior. (iii) Power distance and individualism could partially moderate the effect of affective trust, self-efficacy and promotion focus on team voice behavior.

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Tien, I.-Hao, and 田羿濠. "The Effect of Leader’s Emotional Leadership Behaviors on Voice Behavior and Innovation Behavior: The Mediating Effect of Leader-Member Exchange." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/h6ca6k.

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Ying-FanChen and 陳映帆. "Team Composition, Team Process, and Voice Behavior." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/83678503570885739006.

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碩士
國立成功大學
企業管理學系碩博士班
101
Due to time and resource limitation, supervisors often need to rely on employees’ views and recommendations from the first line to make the right decision. So, employees’ voice behavior has received more and more attention in organizations. From the perspective of team composition and team process, this study tries to exam if work-team identification, group cohesion, and team process efficacy mediate the relationship between team member homogeneity, TMX (Team-Member Exchange), and voice behavior. Moreover, we use psychological safety as a moderator to investigate the relationship between team member homogeneity, TMX, and the three mediators (work-team identification, group cohesion, and team process efficacy). The research is performed through the questionnaires survey to companies in Taiwan with two versions of questionnaires: one for managers and another for team members. We sent 136 questionnaires and a total of 71 valid questionnaires are returned, and the final response rate is 52.2%. We use hierarchical regression analysis to verify all hypotheses. Our findings can be summarized as following. First, work-team identification could partially mediate the effect of TMX on voice behavior. Second, group cohesion could partially mediate the effect of TMX on voice behavior. Third, team process efficacy could partially mediate the effect of TMX on voice behavior. Finally, higher degree of psychological safety has positive moderating effect between team members' tenure homogeneity and group cohesion.

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Yi-FangCheng and 鄭宜芳. "Paternalistic Leadership, Affect-Based Trust, and Voice Behavior." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/77220809673537383678.

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碩士
國立成功大學
企業管理學系碩士在職專班
102
At the environment of harsh competition, employee is the most valuable asset for organization. Only by employee's self motivation and innovation, system can be effectively activated. Employee self-motivated suggestion is valued and recognized as the indication to improve system performance and competition. With the rise of Asia economic unit, in spite of the culture difference, a new Chinese leadership style has been developed, Paternalistic Leadership：Benevolence Leadership, Moral Leadership and Authority Leadership. Hence, the purpose of this research is to understand the influence of paternalistic leadership to employee voice behavior. Will affect-based trust mediate the relationship between paternalistic leadership and voice behavior. Moreover, this study tries to exam if the moderating effects of employee traditionality between paternalistic leadership and affect-based trust. The research is performed through the questionnaires survey to companies in Taiwan. There are total 404 questionnaires collected from matched pairs of managers and employees: one for managers and another for team members. Effective sample collection is 95.06% and confirmed by layer regression analysis hypothesis. Our findings can be summarized as following. First, affect-based trust could fully mediate the effect of benevolence leadership and partically mediate the effect of authority leadership on employee voice behavior. Second, employee traditionality moderates the relationship between moral leadership and affect-based trust. Finally, employee traditionality moderates the relationship between authority leadership and affect-based trust.

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Chien, Chia-Ling, and 錢佳玲. "Examining the Relationships among Perceived Voice Climate, Voice Behavior, Individual Change Readiness and Work Attitudes." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/j9qqm9.

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碩士
淡江大學
企業管理學系碩士在職專班
103
Despite growing body of research on employee voice behavior, the impacts of voice behavior on individual change readiness have received little attention. There is sparse research in examining the effects of perceived voice climate on individual change readiness and voice behavior during the organizational change. In addition, the empirical studies of the relations between individual change readiness and work attitudes are still limited. The influence of perceived voice climate on work attitudes is sparsely examined during the change. This purpose of this study is to examine the relationship between perceived voice climate and individual change readiness while voice behavior plays a mediating role. . Furthermore, we also investigate the effects of perceived voice climate and change readiness on work attitudes respectively. Data were collected from 210 employees within 26 work units of the public institution undergoing significant organizational change. Hierarchical regression analysis was conducted to test these hypotheses. Empirical results showed that voice behavior is positively related to individual change readiness. The results also found that voice behavior partially mediated the relationship between perceived voice climate and individual change readiness. Further, empirical findings suggested that perceived voice climate and individual change readiness were significantly associated with work attitudes. Implications of the study are discussed, together with limitations and recommendations for future research.

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Chiang, Ping-Hua, and 江屏樺. "Managerial coaching and employees' voice behavior – the mediating effects of trust and voice self-efficacy." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/9353s3.

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碩士
國立中央大學
人力資源管理研究所
104
In recent year, the business environment has changed rapidly; therefore, organizations need to be innovated and improved constituently. Morrison (2011) indicated that suggestions from employees are the key to improve the organization. So, the organization should not only focus on human resource but also on employee voice. Based on these previous researches, this study attempts to study the relationship between managerial coaching behavior and employee voice behavior, using trust and voice self-efficacy as mediators. 　　This study is aimed at employees of the service industry. There are 315 surveys were sent out, and 298 of them are effective. The following results were obtained based on statistical analysis by the effective samples: First, managerial coaching behavior is positive relative to employee voice behavior. Second, voice self-efficacy can predict voice behavior. Third, voice self-efficacy mediates the positive relationship between managerial coaching behavior and voice behavior. 　　Based on the result of this study, we suggest that organizations could use training and development activities to improve managerial coaching behavior as it would enhance the employees’ trust to supervisors and therefore increasing their voice self-efficacy, which can lead to raising voice behaviors of employees. 　　Limitations and future research guidance are also given in the last part of this study.

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Kuo, Yen-Chang, and 郭彥昌. "The Relationships among Leader Humility, Perspective Taking, Voice Behavior and Innovative Behavior." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/j323vj.

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碩士
國立彰化師範大學
人力資源管理研究所
106
In a complex and rapidly changing business environment, humility is indispensable to the organization leaders. As a bottom-up leadership style, humble leadership has drawn great attention in recent years. It contains three components: manifested willingness to view oneself accurately, appreciation of other’s strengths and contributions and teachability. These features provide the ability to lead the organization in overcoming challenges and creating the future. Thus, there are three objectives in this article: First, to explore the relationship between leader humility and innovative behavior. Second, to examine the mediating effect of perspective taking. Third, to examine the mediating effect of voice behavior. In this study, we used convenience sampling method with a dyadic (supervisor- subordinate) survey approach. Using 215 field data from various industries, and we found that (1) leader humility is positively associated with innovative behavior. (2) perspective taking mediates the relationship between leader humility and innovative behavior. (3) voice behavior mediates the relationship between leader humility and innovative behavior. According to the results, we suggest that organizations encourage supervisors to demonstrate humility, which will enhance innovative behavior of employees. Besides, leaders train their staff to foster perspective taking, which will benefit the organization. Moreover, organizations encourage employees to express their opinions, which is helpful for organizational reform and innovation.

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Huang, Li-Ting, and 黃莉婷. "The Study of Inter-Departments of Collaborative Voice Behavior." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/18176654716460317678.

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碩士
國立臺灣科技大學
企業管理系
104
This study focus on three purposes: respectively in charge of the case is instrumental identity, expressive identity, personality traits (conscientiousness personality and agreeableness personality) and employee’s across department of suggestions behavior of the supervisor support as moderators. The research is performed through the questionnaires survey to employees of companies in Taiwan. There are total 216 questionnaires collected from employees. Effective sample collection is 95.83%. Our findings are summarized as follows: 1. The supervisor support has moderating effect of instrumental identity and across department of suggestions behavior. 2. The supervisor support has no moderating influence on expressive identity and across department of suggestions behavior. 3. The supervisor support has partially moderating agreeableness personality and across department of suggestions behavior. 4. The supervisor support has moderating effect of conscientiousness personality and across department of suggestions behavior.

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Wu, Wan-Chen, and 吳婉禎. "Fostering Employee Promotive Voice Behavior: Effect of Empowering Leadership and Coworker Empowering Behavior." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/29t3t2.

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碩士
國立交通大學
企業管理碩士學程
107
The ideas which can raise performance and make processes efficient during work is promotive voice behavior (Liang, Farh, & Farh, 2012). In order to keep the advantage of the organization in the marketplace, encouraging employees to speak up becomes an important issue. However, the antecedents and consequences of engaging in promotive voice behaviors are yet to be understood. This study tested a sequence of analysis to manifest the effects of empowering leadership and coworker empowering behavior on promotion focus and promotive voice behavior. Two-wave panel data were collected from 119 full-time employees in Taiwan to test the hypotheses. The study found that promotion focus and empowering leadership were related to promotive voice behaviors, respectively. However, mediating effect of promotion focus and moderating effect of coworker empowering behaviors on the abovementioned relationship was not being found. This study will also discuss theoretical, practical implications of this study, and future research direction.

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Dissertations / Theses on the topic 'Voice Behaviour'

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