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1

DeMark, Ramon S. "Visitor Information." Rocks & Minerals 67, no. 5 (October 1992): 350–51. http://dx.doi.org/10.1080/00357529.1992.9926503.

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2

Sharp, Ryan L., Ted T. Cable, and Aubrey Burns. "The Application of GPS Visitor Tracking Implications for Interpretation at Heritage Sites." Journal of Interpretation Research 24, no. 1 (April 2019): 93–98. http://dx.doi.org/10.1177/109258721902400107.

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This paper presents the results of the application of GPS Visitor Tracking (GVT) to evaluate visitor movements through a heritage site. This method provides temporal and spatial distribution and “heat maps” that depict visitor movements through the site. Documenting these visitor movements indicates to interpreters where to concentrate interpretive efforts and identifies opportunities to strategically encourage visitation to less visited areas of the site. The research team approached 117 travel parties and 106 elected to participate in the study, yielding a 90.6% response rate. Analysis revealed that visitors typically travel in a clockwise direction once they entered the park, stopping at a point of interest then proceeding to the visitor center. However, the density maps revealed that other points of interest were less visited. This information about temporal and spatial distribution of visitors can provide information for creating interpretive programs that people may engage with at the park.
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Draper, Jason. "Applying importance-performance analysis to services of a visitor information center." Tourism and Hospitality Research 18, no. 1 (January 14, 2016): 84–95. http://dx.doi.org/10.1177/1467358415627300.

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Visitor information centers provide destinations with an opportunity once visitors are at the destination to provide information and recommendations. As a result, destinations who manage visitor information centers benefit from being aware of who visits the center, what information is important to such visitors, and how well the center does at providing the information and services. Therefore, this study compares demographic characteristics of visitors who visit and those who do not visit visitor information centers, as well as if reasons for visiting such facilities (e.g. general information, get a map of the area) are associated with demographic characteristics. The study also conducts an importance-performance analysis of a visitor information center’s services. This study found visitors who stopped at the visitor information center were older and more likely to be retired than visitors who did not. The study also found that demographic characteristics, such as age and employment status, were associated with reasons for stopping at a visitor information center. Importance-performance analysis revealed areas where the visitor information center can focus to improve their performance (e.g. knowledge of staff) and where resources might be redirected as a result of less important services (e.g. activities/tour booking service). Practical implications of the study are discussed.
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Richardson, Philip D. "Utah! Visitor Information." Rocks & Minerals 68, no. 6 (December 1993): 369–71. http://dx.doi.org/10.1080/00357529.1993.9926569.

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5

Behnke, Russell E. "Connecticut Visitor Information." Rocks & Minerals 70, no. 6 (November 1995): 390–91. http://dx.doi.org/10.1080/00357529.1995.11761567.

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6

Clements, Robert, and Douglas Robinson. "Vermont: Visitor Information." Rocks & Minerals 71, no. 4 (July 1996): 213–15. http://dx.doi.org/10.1080/00357529.1996.9924873.

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Wenrich, Karen. "Arizona Visitor Information." Rocks & Minerals 87, no. 1 (January 31, 2012): 85–89. http://dx.doi.org/10.1080/00357529.2012.636277.

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Smith, Willis D. "Missouri: Visitor Information." Rocks & Minerals 72, no. 6 (November 1997): 425–29. http://dx.doi.org/10.1080/00357529709605075.

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9

Lombardo, Walter S. "Nevada Visitor Information." Rocks & Minerals 74, no. 6 (November 1999): 417–22. http://dx.doi.org/10.1080/00357529909605180.

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Zhang, Xiaheng, Yonghua Cai, and Lin Xiao. "Visitor Information System of Cross-Border E-Commerce Platform Based on Mobile Edge Computing." Mobile Information Systems 2021 (July 6, 2021): 1–10. http://dx.doi.org/10.1155/2021/1687820.

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With the popularity of the Internet and the rapid development of e-commerce, online shopping has gradually become an indispensable part of people’s lives. Among them, the rise of cross-border e-commerce has become a focus of attention. The operation traces left by visitors during shopping on the e-commerce platform are stored in the database of the system, and the platform holds such a large amount of valuable data resources. How to unearth valuable content from these resources and apply them becomes very important. This article mainly introduces the research on the visitor information analysis system of the cross-border e-commerce platform based on mobile edge computing. This article first establishes the mobile edge computing framework based on the advantages of the mobile edge computing method and uses it to visit visitors in the visitor information analysis system. In the data filtering, secondly, the requirements of the visitor information analysis system of the cross-border e-commerce platform are analyzed to provide a design basis for the design of the visitor information system. Finally, the visitor information analysis based on the mobile edge algorithm is designed through the demand analysis of the system that has also been tested for visitor information analysis. The test pass rate is as high as 98%, and the accuracy rate of visitor information analysis reaches 80%.
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Barros, Carolina, Borja Moya-Gómez, and Juan Carlos García-Palomares. "Identifying Temporal Patterns of Visitors to National Parks through Geotagged Photographs." Sustainability 11, no. 24 (December 6, 2019): 6983. http://dx.doi.org/10.3390/su11246983.

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Visitor data is essential for decision-making, policy formulation, and monitoring of protected areas. In this context, the data on the temporal distribution of visitors is essential to characterize influx and seasonality, and even to measure the carrying capacity of a site. However, obtaining information from visitors often involves high costs and long production times. Moreover, traditional visitor data has a limited level of detail. New sources of data can provide valuable information regarding the timing of visits. In this study, we tested the use of geotagged data to infer the temporal distribution of visitors to 15 Spanish national parks, and we identified temporal patterns of the visits at three levels: monthly, weekly, and daily. By comparing official monthly visitor counts and geotagged photographs from Flickr, we observed that the number of monthly users who upload photos significantly reflects the number of monthly visitors. Furthermore, the weekly and daily distributions of the Flickr data provided additional information that could contribute to identifying the periods of highest visitor pressure, design measures to manage the concentration of visitors, and improve the overall visitor experience. The results obtained indicate the potential of new data sources for visitor monitoring in protected areas and to open opportunities for future research. Moreover, monitoring tourism in protected areas is crucial to ensure the sustainability of their resources and to protect their biodiversity.
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Nuryyev, Guych, and Jennet Achyldurdyyeva. "Visitor behaviour and profitability of Turkmenbashi World of Fairytales in Turkmenistan." Journal of Hospitality and Tourism Technology 6, no. 1 (March 16, 2015): 73–88. http://dx.doi.org/10.1108/jhtt-01-2015-0006.

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Purpose – This paper aims to discuss visitor behaviour and net present value (NPV) of the only theme park in Turkmenistan – Turkmenbashi World of Fairytales. Design/methodology/approach – Visitor behaviour, in terms of allocating time and expenditure to different parts of the theme park, is analysed using time and cost blocks. The data from a questionnaire answered by 317 visitors are employed in the descriptive analysis of visitor behaviour. The data on visitor behaviour are also incorporated into an estimation of the theme park’s net present value, as well as its sensitivity and scenario analyses. Findings – The results show that the park is mostly visited by young people, at the time before noon or after 4 p.m. A majority of the visitors do not spend a significant amount in the theme park. Hence, achieving positive NPV may require improved revenue growth. Originality/value – Turkmenbashi World of Fairytales is one of few publicly owned theme parks in the world. This provides a unique opportunity to test if positive NPV plays any role in construction of a public theme park.
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Mistilis, Nina, and John D'ambra. "The Visitor Experience and Perception of Information Quality at the Sydney Visitor Information Centre." Journal of Travel & Tourism Marketing 24, no. 1 (February 19, 2008): 35–46. http://dx.doi.org/10.1300/j073v24n01_03.

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Zubec, Božica, and Jelena Lučan. "The Patients’ Opinion of the Health Visitor Efficiency." Croatian nursing journal 4, no. 1 (June 16, 2020): 47–58. http://dx.doi.org/10.24141/2/4/1/4.

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Aim. To test the users’ contentment with the health visiting service, to see if the users are getting enough information about their health condition, to see if the users feel they are being frequently visited by the health visitor and to check whether something needs to be changed in the health visiting service work. Methods. The research was carried out as a term study. 128 users of the health visiting service of Health Centre Sisak participated in a 25-question survey. The answers were defined by the Likert scale. Results. 82 respondents (65%) believe that the service is exceptionally organised and 95 of them (75%) are getting all the necessary information about their health condition. 89 respondents (71%) are visited by the service once a month. Some of the suggestions on how to improve the service are the following: more frequent visits, introduction of the afternoon shift for the employed respondents and larger number of health visitors which would prolong their stay at the respondent’s home. Conclusion. The users of the health visitor service have positive attitude towards the service and they feel they are getting enough information about their health condition.
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Deng, Jinyang, and Rogelio Andrada. "Visitors' Spatial Movement Patterns and Market Segmentation in Washington, DC." Tourism Analysis 25, no. 1 (March 3, 2020): 1–20. http://dx.doi.org/10.3727/108354220x15758301241576.

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Visitors' movement patterns can provide important information on popular sites visited and the timing of visits. Such information can be used for transportation planning, appropriate use and management of tourism resources/facilities, and market segmentation. Traditional market segmentation methods typically use one or more nonspatial variables, which cannot reflect the spatial consumption of a destination if the spatial movement patterns are not considered. While studies on visitors' spatial movements in an urban area have recently gained popularity, few, if any, have investigated visitors' spatial movements in relation to urban forests (i. e., parks, gardens, and green spaces in an urban area). In view of this, this study segments visitor markets in Washington, DC based on dominant movement patterns of 1,090 visitors. General log-linear models are used to identify dominant movement patterns and poLCA in R Studio is used for segmentation analysis. Ten significant movement patterns are identified, including seven two-ward patterns and three three-ward patterns, with the National Mall as the most visited area in the city. Findings of this study are useful for the maintenance of urban forests, the design of visitor itineraries, and the effective marketing and management of attractions and facilities in the city.
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16

Loomis, Ross J. "How Do we Know what the Visitor Knows?: Learning from Interpretation." Journal of Interpretation Research 1, no. 1 (April 1996): 39–45. http://dx.doi.org/10.1177/109258729600100105.

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This paper presents a number of ideas for readers interested in finding what visitors learn from interpretation. First, some ideas from basic research in different fields of psychology promise applications of interest to interpreters. These ideas range from need for cognition to the newer definition of learning that emphasizes cognitive processes. I have termed these ideas a “top-down” application of knowledge from other fields to visitor studies. A second source of information about visitor learning comes from “bottom-up” efforts that are bringing forth ideas directly out of empirical research in visitor studies. Data-based studies are being used to suggest learning concepts specifically developed for visitor studies and thereby relevant to interpretation. A third source of information is the development of a process model of evaluation for exhibits and visitor-based programs. While this model is currently used to acquire information for decision making, it could hold promise for more intensive studies of visitor learning.
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Arkema, Katie K., David M. Fisher, Katherine Wyatt, Spencer A. Wood, and Hanna J. Payne. "Advancing Sustainable Development and Protected Area Management with Social Media-Based Tourism Data." Sustainability 13, no. 5 (February 24, 2021): 2427. http://dx.doi.org/10.3390/su13052427.

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Sustainable tourism involves increasingly attracting visitors while preserving the natural capital of a destination for future generations. To foster tourism while protecting sensitive environments, coastal managers, tourism operators, and other decision-makers benefit from information about where tourists go and which aspects of the natural and built environment draw them to particular locations. Yet this information is often lacking at management-relevant scales and in remote places. We tested and applied methods using social media as data on tourism in The Bahamas. We found that visitation, as measured by numbers of geolocated photographs, is well correlated with counts of visitors from entrance surveys for islands and parks. Using this relationship, we predicted nearly 4 K visitor-days to the network of Bahamian marine protected areas annually, with visitation varying more than 20-fold between the most and least visited parks. Next, to understand spatial patterns of tourism for sustainable development, we combined social media-based data with entrance surveys for Andros, the largest island in The Bahamas. We estimated that tourists spend 125 K visitor-nights and more than US$45 M in the most highly visited district, five times that of the least visited district. We also found that tourists prefer accessible, natural landscapes—such as reefs near lodges—that can be reached by air, roads, and ferries. The results of our study are being used to inform development and conservation decisions, such as where to invest in infrastructure for visitor access and accommodation, siting new marine protected areas, and management of established protected areas. Our work provides an important example of how to leverage social media as a source of data to inform strategies that encourage tourism, while conserving the environments that draw visitors to a destination in the first place.
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18

Green, Yvette. "Examining the Visitor Profile and Event Characteristics of a Festival." Events and Tourism Review 1, no. 1 (December 29, 2018): 35–45. http://dx.doi.org/10.18060/22785.

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Festivals and special events serve as important attractors for destinations and provide unique experiences for visitors. The purpose of the study examined the visitor profile and event characteristics of the 2015 Louisiana Seafood Festival. Food and beverage and music were the top rated aspects of the festival most important to the attendee. Results showed that the festival made a valuable contribution by attracting nearly 56,000 attendees. The visitor profile provided valuable information on visitor characteristics, event characteristics, and visitor spending. The event organizers can use the visitor profile for marketing and advertising efforts to attract more patrons to the festival.
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19

Yim, Dobin, Jiban Khuntia, and Young Argyris. "Identifying Bands in the Knowledge Exchange Spectrum in an Online Health Infomediary." International Journal of Healthcare Information Systems and Informatics 10, no. 3 (July 2015): 63–84. http://dx.doi.org/10.4018/ijhisi.2015070104.

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Online health infomediaries have the objective of knowledge exchange between participants. Visitor contribution is an important factor for the success of the infomediaries. Providers engaged with infomediaries need visitor identification for reputational incentives. However, identification or classification of visitors in online health infomediaries is sparse in literature. This study proposes two dimensions of participation, the intention and intensity levels of visitors, to conceptualize four user categories: community supporters, experiencer providers, knowledge questors, and expertise contributors. The authors validate these categories using a unique large data set collected from a health infomediary for cosmetic surgery, and consisting of 162,598 observed activities of 44,350 visitors, at different participation levels in the year 2012-13. They use cluster analysis to describe similarities and differences among the four user categories. Practice implications are discussed.
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Fesenmaier, Daniel R., Carolyn Peña, and Joseph O'Leary. "Assessing information needs of visitor bureaus." Annals of Tourism Research 19, no. 3 (January 1992): 571–74. http://dx.doi.org/10.1016/0160-7383(92)90141-b.

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21

Jimber del Río, Juan Antonio, Ricardo D. Hernández-Rojas, Arnaldo Vergara-Romero, and Mª Genoveva Dancausa Dancausa Millán. "Loyalty in Heritage Tourism: The Case of Córdoba and Its Four World Heritage Sites." International Journal of Environmental Research and Public Health 17, no. 23 (December 1, 2020): 8950. http://dx.doi.org/10.3390/ijerph17238950.

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The aim of this research is to study visitor loyalty at a destination with heritage sites and to use the results to improve the competitiveness of the destination. This study used the SPSS AMOS software with a model of structural equations to evaluate the proposed hypotheses. A questionnaire was given to a sample of 428 tourists who visited the heritage sites in Córdoba. The management of any World Heritage City needs to know about the visitors’ experience at the destination, which includes their expectations for the trip, expected quality of the destination, satisfaction with the destination, and how these affect visitor loyalty to the city, because it is important to get the visitor to recommend, and return to, the destination. In the case of Córdoba, the research has proven that visitor loyalty depends on visitor satisfaction with the destination, which depends on the perceived quality and value of the visit. In addition, the following areas for improvement have been identified: improvement of the information about the destination, improvement of waiting times and the professionalization of specialized tour guides at heritage sites. Therefore, the findings are important for city managers in order to be able to take actions which increase the loyalty to, and competitiveness of, the city compared to other similar destinations with heritage sites.
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Steinhauer, Melissa, M. A. Brennan, Dennis McConnell, Carrie Reinhardt-Adams, and David Sandrock. "Visitor Responses to an Ethnic Garden Display in a Botanical Garden." HortTechnology 17, no. 4 (January 2007): 537–43. http://dx.doi.org/10.21273/horttech.17.4.537.

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Program developers and administrators in settings such as botanical gardens are increasingly in need of information on the needs and interests of various groups. A need also exists for information on how to broaden interests in garden displays (exhibits including both plants and signs centered on a theme or topic) and increase the diversity of visitors. This article reports on research that explored visitor perceptions of an ethnic garden display highlighting African-American contributions to horticulture. The research also examined overall attitudes toward a botanic garden in Florida where the display was constructed. The results suggested that race did not affect visitors’ overall attitudes toward a botanic garden. Younger visitors, those who visit gardens more, and weekend visitors had a more positive attitude toward botanic gardens. Race was, however, related to visitor attitude toward the ethnic display. African-Americans liked the African-American horticulture display more than any other ethnic group. Sociodemographic characteristics, frequency of botanic garden visits, and time of year for visits all shaped visitor attitudes and opinions.
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Fraser, John, Jessica Bicknell, Jessica Sickler, and Anthony Taylor. "What Information Do Zoo & Aquarium Visitors Want on Animal Identification Labels?" Journal of Interpretation Research 14, no. 2 (November 2009): 7–18. http://dx.doi.org/10.1177/109258720901400202.

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Identification labels remain an important aspect of interpretation in zoos and aquariums, and although studies exist documenting results of specific exhibit labels, the field lacked a formal, general, multi-institutional study on visitor preference regarding label content. Researchers conducted a survey across five institutions (two aquariums, three zoos) to determine what kinds of information visitors thought was most interesting or important to include on exhibit signs using both closed-ended (N=367) and open-ended (N=372) instruments. Researchers found that visitor preferences for kinds of information were generally consistent regardless of animal type and institution. Overall, visitors preferred to see the following kinds of information on an exhibit label: odd facts/behaviors, endangered status of the animal, where they live in the world, and the number of years they live. Participants expressed the least interest in the animal's scientific name, length of pregnancy, and phylogeny.
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Davis, Pamela B. "Antarctic visitor behaviour: are guidelines enough?" Polar Record 31, no. 178 (July 1995): 327–34. http://dx.doi.org/10.1017/s0032247400013875.

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AbstractThe general pattern of Antarctic tourism is well known and can be described in terms of numbers of visitors, landing sites, and general activities. However, little is known about the visitors, their behaviour, and other user characteristics. This information is vital for planning effective visitor-management strategies. This article presents and discusses some results from a 1993/94 questionnaire conducted aboard three IAATO member ships and focuses on how visitors rated the behaviour of themselves and others vis-à-vis the IAATO voluntary visitor guidelines. It also identifies how sex, age, educational level, and ship affect guideline violation or adherence. Additionally, passenger responses to hypothetical violations are discussed, which may help to explain why violations occur. This paper stresses not how many violations occur, but why they occur, providing a new insight for future visitor management.
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Crespo-Cebada, Eva, Carlos Díaz-Caro, Rafael Robina-Ramírez, and M. Isabel Sánchez-Hernández. "Is Biodiversity a Relevant Attribute for Assessing Natural Parks? Evidence from Cornalvo Natural Park in Spain." Forests 11, no. 4 (April 6, 2020): 410. http://dx.doi.org/10.3390/f11040410.

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The economic valuation of goods that do not have a market, like services offered by natural parks, provide a lot of information for the purpose of policy making on the conservation and protection of the natural environment, as well as for establishing park use strategies for potential park visitors. In this respect, this paper aims to analyse visitor preferences for Cornalvo Natural Park, which has been classed, since 1992, as a Site of Community Importance. To do this, we conducted an analysis adopting the choice experiment methodology to determine visitor preferences for a set of attributes. Additionally, we included a visitor preference heterogeneity analysis based on a mixed logit model in order to calculate individual willingness to pay with respect to a set of previously specified attributes. Finally, we also implemented the latent class methodology to define groups of individuals with similar characteristics. The information was gathered from visitor surveys conducted during 2019. The main results show that tourists had a high preference and willingness to pay for higher biodiversity levels and lower numbers of visitors, whereas the other attributes were less relevant. Additionally, we detected some degree of heterogeneity in willingness to pay by sex, age and income. Finally, Latent class analysis identified two visitor classes, determined primarily by age and income.
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Macdonald, Sharon. "Accessing audiences: visiting visitor books." Museum and Society 3, no. 3 (April 9, 2015): 119–36. http://dx.doi.org/10.29311/mas.v3i3.65.

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Museum visitor books, although held by almost all museums, are rarely used as a research source. This article explores their potential to provide insights and information about audience views, experiences and understandings. To do so, it focuses primarily on visitor books at the Documentation Centre of the former Nazi Party Rally Grounds in Nuremberg, Germany. The article highlights questions about using such books as a research source and to this end it contains discussion of forms of address, visitor conceptions of the nature and role of visitor books and of museums and exhibitions, styles of entries, and ways in which visitors talk about exhibition media and types of display, and make comparisons and links with their own experience. It also includes discussion of some themes more specific to history exhibitions, including different possible ‘temporal orientations’ exhibited by visitors; as well as some more specific to the exhibition of morally and politically difficult topics, and of Nazism in particular.
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Mwangi, Muhoro Grieveesbon, and Kibiro Eunice. "INTERNATIONAL VISITOR EXPERIENCE LEVEL IN URBAN DESTINATIONS IN NAIROBI COUNTY, KENYA." International Journal of Tourism & Hospitality Reviews 5, no. 1 (January 26, 2018): 22–30. http://dx.doi.org/10.18510/ijthr.2018.513.

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The purpose of this research was to examine empirically the international visitor experiences while in urban destinations Nairobi County, Kenya. Methodology: The research hypothesis was constructed based on previous theoretical and empirical studies. A survey was conducted on 231 departing visitors to collect primary data from January to June 2017. Pearson product-moment correlation coefficient was used to measure the linear correlation between international visitor experiences and urban destinations. Main findings: The results found out that visitor experience levels have direct positive influence on visitors’ visitation to Nairobi’s urban tourist attractions and thus directly influenced their return intention through their destination satisfaction process. Implications: Destination managers and tourism organizations particularly service organizations need to take into account of the satisfaction levels and the level of experience of urban visitors to enhance their revisits. Novelty: The findings of this research have provided to the understanding of valuable practical information about visitors experiences while in urban destinations. This information could be used in promotional strategies, product development, and urban planning frameworks should be geared to meet destination demand and sustainable urban tourism development.
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Najbrt, Lukáš, and Jana Kapounová. "Categorization of Museum Visitors as Part of System for Personalized Museum Tour." International Journal of Information and Communication Technologies in Education 3, no. 1 (June 1, 2014): 17–27. http://dx.doi.org/10.1515/ijicte-2014-0002.

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Abstract In the past few years, the process of lifelong learning has become more important. A tour of an educational exhibition is an interesting and attractive activity for a person receiving an education. A museum, art gallery, zoological or botanical garden or even a technological park can all be perceived as an educational exhibition. If we want the exhibition tour to provide an educational benefit to the visitor, we need to offer him adequate information about individual exhibits. The exhibition has to be personalized, that is, tailored for the various kinds of visitors. This paper deals with the issue of categorizing museum visitors using ICT, specifically an expert system which is a part of a “virtual guide”. Based on an initial analysis of a visitor, the virtual guide proposes a tour through the exhibition so that it brings the visitor the maximum educational benefit while at the same time offers information about the displayed exhibits in such a way that is most interesting and comprehensible.
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Ross, Ina. "Uncharted territory: Visitor books of Indian museums. The Madhya Pradesh Tribal Museum in Bhopal – a case study." Museum and Society 15, no. 1 (June 9, 2017): 100–113. http://dx.doi.org/10.29311/mas.v15i1.665.

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Visitor books for the general public are rather uncommon in India. As far as research is concerned, they are still mostly uncharted territory. The few existing visitor books, however, acquire a special significance: as pioneers in a nascent dialogue between visitors and institutions. This article explores their potential for providing information about the visitors to museums in India: their expectations and experiences, even their consciousness as citizens. Taking the visitor book of the Madhya Pradesh Tribal Museum in Bhopal in central India as an example, the article shows how the priorities of Indian commentators differ significantly from what researchers have found in visitor books of museums in the West – in terms of the issues addressed, of the form and style of the comments, and of the social references. This piece of research is part of a larger study examining how the historically foreign concept of the museum can be culturally adopted and made its own by an Indian public.
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Levy, Stuart E., and Derek N. Hassay. "Visitor Communities." Journal of Hospitality & Leisure Marketing 12, no. 4 (September 30, 2005): 57–72. http://dx.doi.org/10.1300/j150v12n04_04.

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Ahn, Jeongyeon (Jennie), Eun-Kyong (Cindy) Choi, and Hyun-Woo Joung. "Does Gender Moderate the Relationship among Festival Attendees’ Motivation, Perceived Value, Visitor Satisfaction, and Electronic Word-of-Mouth?" Information 11, no. 9 (August 27, 2020): 412. http://dx.doi.org/10.3390/info11090412.

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Festivals are experiential products heavily depending on the recommendations of previous visitors. With the power of social media growing, understanding the antecedents of positive electronic word-of-mouth (eWOM) intentions of festival attendees is immensely beneficial for festival organizers to better promote their festivals and control negative publicity. However, there is still limited research regarding eWOM intentions in the festival context. Thus, this study aims to fill such a gap by investigating the relationships among festival attendees’ enjoyment seeking motivation, perceived value, visitor satisfaction, and eWOM intention in a local festival setting. Additionally, the moderating role of gender was tested as it is one of the most important demographic variables to show individual differences in behavioral intentions. The results of structural equation modeling showed a positive effect of enjoyment seeking motivation on perceived value, visitor satisfaction, and eWOM intention. Moreover, gender differences in eWOM intention and a full mediating effect of visitor satisfaction between perceived value and eWOM intention for female respondents were revealed. The findings of this study extend the existing festival literature and provide insights for strategically organizing and promoting festivals to generate more positive eWOM which can be utilized as an effective marketing tool and a feedback channel.
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Othman, Mohd Kamal, Ng Ee Young, and Shaziti Aman. "Viewing Islamic Art Museum Exhibits on the SmartPhone: Re-examining Visitors’ Experiences." Journal of Cognitive Sciences and Human Development 1, no. 1 (September 1, 2015): 102–18. http://dx.doi.org/10.33736/jcshd.192.2015.

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Mobile Guide technologies in public spaces, particularly museum are not new and have changed the way visitors’ access information during their visit. Smartphone applications (apps) are increasingly popular because it can be accessed before, during and after the museum visits. This has impacted the way exhibitions are designed and the resulting visitor experience. Therefore, it is important to measure what effect the use of smartphone technology has on visitor experience. An “in the wild” study was conducted to investigate visitor experience in Islamic Art museum, both with and without Islamic Arts Museum Malaysia (IAMM) Mobile Guide (smartphone apps). A total of 55 participants took part in the study. The Museum Experience Scale (MES) was used to measure visitor experience, whilst the Multimedia Guide Scale (MMGS) was used to measure visitors’ experiences with the IAMM Mobile Guide. Results showed that scores on all components of MES suggested a positive experience at the IAMM with the component of meaningful experience being the highest score, followed by the component of knowledge and learning. Scores on the MMGS also showed a positive experience in using the mobile guide with learnability and control scored the highest, followed by general usability.Keywords: user experience (UX); visitor experience; museum; smartphone; applications; mobile guide
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González, Rosa, Concepción Román, and Ángel Marrero. "Visitors’ Attitudes towards Bicycle Use in the Teide National Park." Sustainability 10, no. 9 (September 14, 2018): 3283. http://dx.doi.org/10.3390/su10093283.

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Few studies have examined visitor preferences with regard to public bike-sharing inside national parks. Here, we present a case study of the Teide National Park (TNP), the most visited national park in Spain. The TNP is a clear example of a natural site suffering the effects of mass tourism, largely due to the fact that 70% of visitors access the TNP by car. This puts the park’s sustainability under considerable pressure, may well affect visitor enjoyment, and highlights the need to implement alternative transportation systems. The main aim of this paper is to assess the attitudes of visitors to the TNP towards the implementation of a public bike-sharing system. To do so, we combine information on revealed and stated preferences and estimate ordered logit models to establish the determinants of the propensity to choose the bicycle to move around the park. Our findings suggest that the bicycle has potential as a means of transport in this setting. The results have implications for the design of mobility management measures aiming to increase visit quality and reduce the negative externalities associated with mobility patterns in national parks.
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Kinasih, Raras Sekar, Wiludjeng Roessali, and Edy Prasetyo. "Visitors’ satisfaction and development strategy of agrotourism: evidence from Semarang, Indonesia." Journal of Socioeconomics and Development 3, no. 2 (October 31, 2020): 101. http://dx.doi.org/10.31328/jsed.v3i2.1450.

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Visitor satisfaction is fascinating to learn because this is always a significant positioning in developing tourism destination.This study aims to analyze visitor satisfaction and formulate the agrotourism development strategy. The research survey was conducted in Purwosari Agrotourism, Mijen District, Semarang City, Indonesia. A total of 100 visitors and 20 people were purposively selected to address research objective. Visitor satisfaction is evaluated using the 7P marketing mix approach. The analysis method uses the Importance Performance Analysis and Customer Satisfaction Index to analyze visitor satisfaction; and Strength, Weakness, Opportunity, and Threat (SWOT) analysis to formulate development strategy. The results showed the location, transportation, promotion, and physical evidence (parking area, toilets, and information boards) are the main priority attributes of improvement. The response of visitors was in the satisfied category with a total Satisfaction Index of 73.39%. The development strategy of Purwosari Agrotourism shows the SO (strength and opportunity) strategy approach, which means being in a favorable position with aggressive strategy recommendations. The strategy includes the innovation of tourism products, collaboration with other tourism objects to create tour packages, and expand product marketing networks.JEL Classification: Q13; R58; Z32
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Huettermann, Marcel, Tatjana Thimm, Frank Hannich, and Christine Bild. "Requirements for future digital visitor flow management." Journal of Tourism Futures 5, no. 3 (October 9, 2019): 241–58. http://dx.doi.org/10.1108/jtf-03-2019-0023.

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Purpose The purpose of this paper is to examine visitor management in the German-Swiss border area of the Lake Constance region. Taking a customer perspective, it determines the requirements for an application with the ability to optimize personal mobility. Design/methodology/approach A quantitative study and a survey of focus groups were conducted to identify movement patterns of different types of visitors and their requirements concerning the development of a visitor management application. Findings Visitors want an application that provides real-time forecasts of issues such as traffic, parking and queues and, at the same time, enables them to create a personal activity schedule based on this information. Research limitations/implications Not every subsample reached a sufficient number of cases to yield representative results. Practical implications The results may lead to an optimization and management separation of mobility flows in the research area and be helpful to municipal planners, destination marketing organizations and visitors. Originality/value The German border cities of Konstanz, Radolfzell and Singen in the Lake Constance region need improved visitor management, mainly because of a high level of shopping tourism by Swiss visitors to Germany. In the Summer months, Lake Constance is also a popular destination for leisure tourists, which causes overtourism. For the first time, the results of this research presented here offer possible solutions, in particular by showing how a mobile application for visitors could defuse the situation.
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Shi, Yuquan. "The accessibility of Queensland visitor information centres’ websites." Tourism Management 27, no. 5 (October 2006): 829–41. http://dx.doi.org/10.1016/j.tourman.2005.05.012.

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D'Ambra, John, and Nina Mistilis. "Assessing the E-capability of Visitor Information Centers." Journal of Travel Research 49, no. 2 (July 2009): 206–15. http://dx.doi.org/10.1177/0047287509337415.

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Kash-Holley, Melissa J. "Development of a Patient and Visitor Information Kiosk." Journal of Hospital Librarianship 8, no. 4 (November 11, 2008): 449–56. http://dx.doi.org/10.1080/15323260802391795.

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Woodside, Arch G., Ray Spurr, Roger March, and Heather Clark. "The Dynamics of Traveler Destination Awareness and Search for Information Associated with Hosting the Olympic Games." International Journal of Sports Marketing and Sponsorship 4, no. 2 (June 1, 2002): 32–55. http://dx.doi.org/10.1108/ijsms-04-02-2002-b005.

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This article proposes a theory of direct and indirect inf luences of the Olympic Games on international tourism behavior and presents test results of the theory using a quasi-experimental research design and visitor exit data (n = 3,875 useable surveys). Key finding: among prior visitors to Australia, the share searching for information nearly doubles (from 30 to 59 per cent) in comparing visitors reporting no change in awareness to substantial increase in awareness of Australia as a vacation destination due to hosting the Olympics. Conclusion: hosting international mega-events may result in substantial increases in activities and expenditures by visitors but such impacts occur through increases in visitors' search for information.
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Sookhanaphibarn, Kingkarn, Ruck Thawonmas, Frank Rinaldo, and Kuan-Ta Chen. "Spatiotemporal Analysis of Circulation Behaviors Using Path And Residing Time displaY (PARTY)." International Journal of Virtual Reality 12, no. 1 (January 1, 2013): 44–56. http://dx.doi.org/10.20870/ijvr.2013.12.1.2857.

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Spatiotemporal data displayed in a spatial layout are not the best visualization for finding similarities of visitor paths and extracting patterns of visitor interest to placed items. A challenging problem is the visual analytics of circulation patterns in varying layouts commonly found in a museum with many exhibition rooms. This paper proposes a layout-independent visualization approach to represent a visitor path and his/her time spent residing near the closest item. In this approach, we encode a time interval residing in an item boundary into a color-shaded line segment. Color shade is used as an indicator to the proximity distance to the nearest item. The length of a segment is in proportion to the total time spent in the layout. The time segment is placed in the row corresponding to its item boundary. A path of visited items is illustrated by connecting the time segments with vertical lines. The resulting visualization technique, called Path And Residing Time displaY (PARTY), enables users to find trends of circulation behaviors in a consistent fashion regardless of the targeted layout. We demonstrate the effectiveness of PARTY on two datasets: one showing circulation behaviors of visiting styles in a 3D virtual museum and the other showing a flow of people escaped from an explosion in a building. PARTY is applicable for analyzing data in real and virtual spaces. While the focus of this paper is to apply PARTY to discovering circulation patterns in museums or art galleries, the utilization of this approach covers also visual analytics of customer circulation in a number of environments (e.g. convenient store, department store, World's Fair, etc.). PARTY provides useful information about the number of visitors to items, flow patterns, crowded areas, items not visited, and other aspects of visitor behaviors.
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Chakraborty, Abhik. "Emerging Patterns of Mountain Tourism in a Dynamic Landscape: Insights from Kamikochi Valley in Japan." Land 9, no. 4 (March 29, 2020): 103. http://dx.doi.org/10.3390/land9040103.

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This article analyzes the emerging contours of mountain tourism in a highly popular destination in the North Japan Alps by reporting the findings of a two-year long study at the Kamikochi Valley. The main aim was to understand the dynamic character of the biophysical landscape and the perceptions of tourism service providers and visitors. The study was conducted using a qualitative design and involved in-depth interviews, observations, and a questionnaire survey for visitors. It was found that while different stakeholders held different perceptions of the landscape, there was a general lack of understanding among tourism service providers and visitors regarding the relationship between long-term processes and fine-scale heterogeneity of the landscape. The prevalence of an engineering approach has led to sweeping changes of key landscape interaction pathways over the years, threatening the heterogeneity and resilience of the natural environment. The findings also indicate a general visitor demand of information on the biophysical environment, and therefore it is of urgent need to address the biophysical integrity of such landscapes, and raise visitor awareness through the provision of relevant information.
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Ress, Stella A., and Francesco Cafaro. "“I Want to Experience the Past”: Lessons from a Visitor Survey on How Immersive Technologies Can Support Historic Interpretation." Information 12, no. 1 (December 31, 2020): 15. http://dx.doi.org/10.3390/info12010015.

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This paper utilizes a visitor survey conducted at an open-air museum in New Harmony, Indiana to discuss design guidelines for immersive technologies that support historic interpretation–specifically, the visitor’s ability to experience the past. We focus on three themes that emerged from the survey: (1) Visitors at this site skewed older, with nearly a quarter over 70; (2) Despite literature suggesting the opposite, visitors at New Harmony liked to learn from a tour guide; and, (3) Visitors said they wanted to “experience the past.” The very notion of a single “experience” of the past, however, is complicated at New Harmony and other historic sites because they interpret multiple periods of significance. Ultimately, our findings suggest immersive technologies must be suited for older visitors, utilize the tour guide, and facilitate visitors’ ability to “experience the past” in such a way that they feel immersed in multiple timelines at the same site.
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Pierdicca, Roberto, Manuel Marques-Pita, Marina Paolanti, and Eva Malinverni. "IoT and Engagement in the Ubiquitous Museum." Sensors 19, no. 6 (March 21, 2019): 1387. http://dx.doi.org/10.3390/s19061387.

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In increasingly hyper-connected societies, where individuals rely on short and fast online communications to consume information, museums face a significant survival challenge. Collaborations between scientists and museums suggest that the use of the technological framework known as Internet of Things (IoT) will be a key player in tackling this challenge. IoT can be used to gather and analyse visitor generated data, leading to data-driven insights that can fuel novel, adaptive and engaging museum experiences. We used an IoT implementation—a sensor network installed in the physical space of a museum—to look at how single visitors chose to enter and spend time in the different rooms of a curated exhibition. We collected a sparse, non-overlapping dataset of individual visits. Using various statistical analyses, we found that visitor attention span was very short. People visited five out of twenty rooms on average, and spent a median of two minutes in each room. However, the patterns of choice and time spent in rooms were not random. Indeed, they could be described in terms of a set of linearly separable visit patterns we obtained using principal component analysis. These results are encouraging for future interdisciplinary research that seeks to leverage IoT to get numerical proxies for people attention inside the museum, and use this information to fuel the next generation of possible museum interactions. Such interactions will based on rich, non-intrusive and diverse IoT driven conversation, dynamically tailored to visitors.
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Havasi, Catherine, Richard Borovoy, Boris Kizelshteyn, Polychronis Ypodimatopoulos, Jon Ferguson, Henry Holtzman, Andrew Lippman, Dan Schultz, Matthew Blackshaw, and Greg Elliott. "The Glass Infrastructure: Using Common Sense to Create a Dynamic, Place-Based Social Information System." AI Magazine 33, no. 2 (June 6, 2012): 91. http://dx.doi.org/10.1609/aimag.v33i2.2411.

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Most organizations have a wealth of knowledge about themselves available online, but little for a visitor to interact with on-site. At the MIT Media Lab, we have designed and deployed a novel intelligent signage system, the Glass Infrastructure (GI), that enables small groups of users to physically interact through a touch screen display with this data and to discover the latent connections between people, projects, and ideas. The displays are built on an adaptive, unsupervised model of the organization and its relationships developed using dimensionality reduction and common sense knowledge which automatically classifies and organizes the information. The GI is currently in daily use at the lab. We discuss the AI model's development, the integration of AI into an HCI interface, and the use of the GI during the lab's peak visitor periods. We show that the GI is used repeatedly by lab visitors and provides a window into the workings of the organization.
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Hattori, Shun, and Katsumi Tanaka. "Towards Building Secure Smart Spaces for Information Security in the Physical World." Journal of Advanced Computational Intelligence and Intelligent Informatics 11, no. 8 (October 20, 2007): 1023–29. http://dx.doi.org/10.20965/jaciii.2007.p1023.

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This paper introduces the concept of Secure Spaces, one step ahead of Smart Spaces, on information security. We define Secure Spaces as physically isolated environments in which any resource is completely protected from its unauthorized objects with respect to information security. In other words, only if inside them, any information resource is completely protected from being accessed by its unauthorized visitors, and any visitor is completely protected from being exposed to her unwanted information resources. To build such a secure Smart Space, we propose a formalized model and architecture for space entry control based on its dynamically changing contents such as its visitors, physical information resources, and virtual information resources via its embedded output devices.
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Gnezdilova, Victoria, Dmitry Ruban, Delia Bruno, Piero Perrotta, Brooke Crowley, Kathryn Oheim, and Pavel Zayats. "Geoheritage sites with palaeogeographical value: Some geotourism perspectives with examples from Mountainous Adygeja (Russia)." Annales g?ologiques de la Peninsule balkanique, no. 76 (2015): 93–104. http://dx.doi.org/10.2298/gabp1576093g.

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Geoheritage sites with palaeogeographical value are excellent venues for geotourism. These sites preserve information about ancient environments, ecosystems, and their dynamics that may be of interest to professionals, students, amateur scientists, and the general public. Palaeogeographical geoheritage sites (geosites) can be used to successfully increase public awareness of past and future climate changes. However, because palaeogeographical information is typically complex and not directly visible, professional interpretation is necessary. Successful interpretive tools include posted signs and education activities that engage visitors in scientific research. Using modern analogues to help visitors visualize past environments and ecosystems may be particularly effective. Professional interpretation helps foster visitor awareness of a geosite?s value. We suggest that some geosites can be visited sequentially on a guided excursion and propose a route for observing five geosites that exemplify the geodiversity of Mountainous Adygeja (Western Caucasus, southwestern Russia). Guided geosite excursions would introduce visitors to a broad diversity of palaeoenvironments and deepen their understanding of palaeogeographical phenomena. However, carrying capacity should be evaluated seriously for any geosites that are incorporated into palaeogeographical tourist excursions.
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Liu, Wan-Yu, Yen-Hsiang Huang, and Chi-Ming Hsieh. "The Impacts of Different Climate Change Scenarios on Visits toward the National Forest Park in Taiwan." Forests 11, no. 11 (November 15, 2020): 1203. http://dx.doi.org/10.3390/f11111203.

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Many studies have shown that the weather greatly affects the tourist count. Understanding weather information, climate change, and how they influence the tourist count in different tourist seasons (peak season, second peak season, off season) can help park planners and managers to analyze the opportunities and risks caused by climate change. This study aimed to predict the visitor count through information on the number of visitors and the weather day for three tourist seasons in a 12-month period. The study was conducted in the Huisun Forest Park of Taiwan based on the peak season (February, July, August, and October), the second peak season (January, April, May, November, and December), and the off-season (March, June, and September), using weather factors and virtual factors (such as whether it is a weekend or not) to establish three multivariate regression models for predicting the daily visitor count. This study assessed the impact of climate change on the visitor count and analyzed possible scenarios of climate change using representative concentration pathways (RCPs), as stated in the fifth assessment report of the Intergovernmental Panel on Climate Change (IPCC). The results of this study indicated that the impacts of weather factors on the visitor count is the same for the peak season and the off season. The temperature and relative humidity have a significant impact on the visitor count, and precipitation is not significant. In the second peak season, only the temperature has a significant impact on the visitor count. The relative humidity and precipitation are not significant. The temperature is the most influential factor in all three seasons, and has the highest influence on the peak season, followed by the low season, and then the second peak season. In addition, the number of visitors in Huisun Forest Park is on the rise, according to an analysis of various climate change scenarios (RCP2.6, RCP4.5, RCP6.0, RCP8.5). The results of this study can be used as a reference by forest park managers and future researchers. It is noted that the results were based on the current economic and political situation. The worsening of the entire world situation could break the relationships.
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Wachowiak, Helmut. "Large Protected Areas and Visitor Information Management in Germany." Current Issues in Tourism 8, no. 2-3 (March 15, 2005): 245–57. http://dx.doi.org/10.1080/13683500508668217.

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DiPietro, Robin B., Youcheng Wang, Paul Rompf, and Denver Severt. "At-destination visitor information search and venue decision strategies." International Journal of Tourism Research 9, no. 3 (2007): 175–88. http://dx.doi.org/10.1002/jtr.600.

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Yolal, Medet, Christina Geng-Qing Chi, and Ossi Pesämaa. "Examine destination loyalty of first-time and repeat visitors at all-inclusive resorts." International Journal of Contemporary Hospitality Management 29, no. 7 (July 10, 2017): 1834–53. http://dx.doi.org/10.1108/ijchm-06-2015-0293.

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Purpose The purpose of this study is to examine the factors that are likely to influence the loyalty behavior of first-time and repeat visitors to all-inclusive resorts. Design/methodology/approach Data were collected from first-time and repeat Russian tourists to Antalya, Turkey, utilizing a self-administered survey questionnaire. A total of 339 usable responses were obtained. A structural equation modeling approach was used to test the proposed model on the first-time and repeat visitors’ samples. Findings This study suggests that the effects of cognitive evaluation of the resort (service quality) channel through affective evaluation of the visitor experience (visitor satisfaction) before bolstering visitor loyalty. This study also shows that differences exist between the two groups of visitors – first time visitors value cognitive attributes more and rely more on cognitive evaluation. Practical implications Destination marketers and managers need to promote all aspects and attributes of a destination among all-inclusive vacationers by creating innovative and comprehensive marketing campaign. Due to the differences between first-time and repeat visitors, it is critical to differentiate the two groups in designing targeted marketing campaign and providing targeted service/product. Originality value All-inclusive resorts have attained substantial global presence and popularity over the past 40 years. However, guest satisfaction/loyalty studies in this particular context have not often been approached with the kind of statistical breadth and rigor presented herein. This study adds new information for the understanding of and marketing to the all-inclusive resort guest.
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