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Relevant bibliographies by topics / Visitor emotions

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Journal articles

Academic literature on the topic 'Visitor emotions'

Author: Grafiati

Published: 23 February 2024

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Journal articles on the topic "Visitor emotions"

1

Hadmar, Ambo Sakka. "Dampak lingkungan fisik dan kualitas pelayanan terhadap emosi pelanggan serta kepuasan konsumen sebagai variabel intervening." Jurnal Manajemen Strategi dan Aplikasi Bisnis 5, no. 2 (2022): 185–94. http://dx.doi.org/10.36407/jmsab.v5i2.684.

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This study examines the relationship model of the physical environment, service quality, satisfaction, and consumer emotions at a coffee shop in Jakarta. A quasi-experimental design was applied, with a sample of 60 respondents who were divided into two groups (treatment and control). The analysis results conclude that all identified variables have positive internal correlations. The results of the different tests showed significant differences in the rating of the physical environment, service quality, satisfaction, and emotion between the treatment and control groups, indicating that using un

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2

Ding, Lilan, and Nurul Hanim Romainoor. "A study on the perception of Sichuan Museum tourism experience based on web text analysis." Journal of Social Science and Humanities 5, no. 5 (2022): 1–9. http://dx.doi.org/10.26666/rmp.jssh.2022.5.1.

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Museum tourism forms a key element of cultural tourism. Museums are a microcosm of local culture, allowing tourists a window into local history, culture and characteristics in a time and physical space. Using the Sichuan Museum as a case study, this paper uses Python data mining techniques to crawl a total of 4332 visitor web reviews. The text content analysis method was used to explore the characteristics of visitor perceptions of their experience during the Sichuan Museum tour. The results revealed that visitors' behavior is mainly characterized by the following four aspects: "visiting, feel

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3

Del Chiappa, Giacomo, Luisa Andreu, and Martina G. Gallarza. "Emotions and visitors’ satisfaction at a museum." International Journal of Culture, Tourism and Hospitality Research 8, no. 4 (2014): 420–31. http://dx.doi.org/10.1108/ijcthr-03-2014-0024.

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Purpose – This research aims to investigate whether emotions can be considered as a suitable variable to segment visitors at a museum. Furthermore, it seeks to analyse whether emotions influence visitor satisfaction and whether this depends on objective variables (such as age, gender and level of education) or not. Design/methodology/approach – A structured questionnaire was developed and data were collected at the National Museum of Archaeology “G.A. Sanna” in Sardinia (Italy) via 410 face-to-face interviews. Hierarchical and non-hierarchical cluster analyses and a series of chi-squared tests

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4

Manoharan, Dr Samuel, and Prof. Sathish. "Geospatial and Social Media Analytics for Emotion Analysis of Theme Park Visitors using Text Mining and GIS." June 2020 2, no. 2 (2020): 100–107. http://dx.doi.org/10.36548/jitdw.2020.2.003.

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Scrutinizing the emotions of customers and social media analytics are gaining popularity in the recent days. However, analysis of the emotions of visitors in theme parks are done on a lesser scale. In this paper, based on social media messages, the emotions of the visitors of a theme park is analyzed using geospatial as well as social media analytics convergence and visualization of cohesive places where expressions are gathered. Based on the Russell’s Circumplex Model of Affect, the words and emotions are analyzed in around 50,000 tweets collected of which 20,400 tweets contained one or more

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5

Frost, Meg, Caitlyn Towne-Anderson, and Kendal Ferguson. "The Positive Side of Eliciting Negative Emotions: Survey Results of Visitor Responses to a Library Exhibit." RBM: A Journal of Rare Books, Manuscripts, and Cultural Heritage 20, no. 2 (2019): 84. http://dx.doi.org/10.5860/rbm.20.2.84.

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Eliciting emotions, particularly uncomfortable emotions, through exhibition design can have a positive impact on the patrons’ reception of the exhibition. In this study, patrons visiting an exhibition designed to create a dark and macabre atmosphere were given an exit survey asking them to identify and rate the intensity of the emotions they felt during the experience. The survey also assessed visitor likelihood of returning to view the exhibition again. In general, visitors who recorded feeling negative emotions while viewing the exhibition were significantly more likely to visit multiple tim

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6

Dudley, Lachlan. "‘I think I know a little bit about that anyway, so it’s okay’: Museum visitor strategies for disengaging with confronting mental health material." Museum and Society 15, no. 2 (2017): 193–216. http://dx.doi.org/10.29311/mas.v15i2.839.

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Visitor engagement at museums is an area that has received significant attention from museum practitioners and academics over the last decade. However, very few studies have sought to understand how and why visitors may actively employ strategies to shut down attempts to elicit deep emotional engagement with museum material and messages. This paper looks at an exhibition in a major museum in Australia that discusses mental health and illness. It discusses the high rates of emotional disengagement that were found amongst 172 visitors who were faced with emotionally confronting material and argu

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7

Vaske, Jerry J., and Carly C. Sponarski. "The demographics of knowledge, attitudes and emotions toward coyotes." Wildlife Research 48, no. 5 (2021): 426. http://dx.doi.org/10.1071/wr20071.

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Abstract ContextA coyote-caused human fatality in Cape Breton Highlands National Park of Canada (CBHNPC) occurred in 2009. Because CBHNPC is federally protected, rangers have a limited number of management options for dealing with human–coyote conflict. The park initiated the present study to understand the publics’ acceptance of coyotes. AimsThis article examined relationships between each of four independent variables (respondent type (resident vs visitor), sex, age, education) and each of four dependent variables (knowledge, attitude, two emotions) related to coyotes in CBHNPC. Researchers

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8

Leiberich, Peter, Thomas Loew, Karin Tritt, Claas Lahmann, and Marius Nickel. "Body Worlds exhibition—Visitor attitudes and emotions." Annals of Anatomy - Anatomischer Anzeiger 188, no. 6 (2006): 567–73. http://dx.doi.org/10.1016/j.aanat.2006.03.005.

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Magaš, Damir. "INFLUENCE OF SELECTED DETERMINANTS ON THE PERCEPTION OF BEACHES AS A TOURISM PRODUCT." Tourism and hospitality management 28, no. 3 (2022): 703–6. http://dx.doi.org/10.20867/thm.28.3.15.

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Purpose Beaches are icons of summer tourism and a strong motivating factor for the arrival of tourists in the sun and sea tourism destinations. Spending time on the beach is one of the most popular forms of tourism leisure worldwide. Beaches serve both as recreational areas of coastal cities, and valuable ecosystems that provide natural and protective functions. The Croatian coast is relatively rich in this valuable tourism resource, but the management of beaches as a tourist product has not reached significant progress. This dissertation aims to contribute to the sustainable management of bea

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Sherwen, Sally L., and Paul H. Hemsworth. "The Visitor Effect on Zoo Animals: Implications and Opportunities for Zoo Animal Welfare." Animals 9, no. 6 (2019): 366. http://dx.doi.org/10.3390/ani9060366.

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Achieving and maintaining high standards of animal welfare is critical to the success of a modern zoo. Research has shown that an animal’s welfare is highly dependent on how various individual animal factors (e.g., species traits, genetics, temperament and previous experience) interact with environmental features (e.g., social grouping, enclosure design and sensory environment). One prominent feature of the zoo environment is the presence of visitors. Visitor contact can be unpredictable and intense, particularly in terms of auditory and visual interaction. Depending on an animal’s perception

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