Dissertations / Theses: 'Virtual knowledge management'

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Gillespie, Steven. "Fire Ground Decision-Making| Transferring Virtual Knowledge to the Physical Environment." Thesis, Grand Canyon University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3590526.

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The primary purpose of this quantitative study was to examine if simulation training correlated with the decision-making abilities of firefighters from two departments (one in a mountain state and one in a southwest state). The other purposes were to determine if firefighter demographics were correlated with the completion of the simulation training and/or predicted decision-making abilities. The independent variables of this study were the completion simulation-training program and selected firefighter demographics with the naturalistic decision-making abilities of these firefighters as the dependent variable. Using purposive sampling, the participants selected were members of the two sample fire departments. The survey contained three categories: demographic information, simulation-based training program overview, and simulation-training assessment. The study produced some statistically significant findings which provided empirical evidence regarding the effective use of simulation training to the decision-making ability of firefighters. It also addresses the void in the existing knowledge base on the effectiveness in using simulation training on the decision-making ability on the fire ground, which firefighters need particularly.

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Sharma, Adhikari Ashok, and Zuhair Haroon Khan. "Wiki for Global Knowledge Management in Distributed Software Development Process." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-28268.

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Problem Area/ Purpose The purpose of this research is to study how geographically scattered employees learn and create new knowledge with the help of wiki tool in distributed software development process. We aim to analyze how wiki supports four modes of knowledge conversion process model and how wiki helps in solving the complex problem in virtual organization learning. Research Methodology In this research qualitative interview study was used. We have conducted the interview with eight developers and experts in the company. Nonaka and Takeuchi (1995) knowledge conversion model was used while conducting the interview with developers. Similarly, in this research same knowledge conversion model was used for interpreting the answers that we got from the developers and experts. Findings/Conclusion Wiki as a knowledge management tool is possible for providing effective as well as efficient communication as per necessity of knowledge requirement in distributed software organization. The use of wiki in the organization for the virtual learning is really beneficial for knowledge creation, solving the complex problem and obtaining the useful effect on virtual team. Some drawbacks were also seen by the expert and developers in using wiki. Those drawbacks were all about genuineness, authenticity, accuracy, trustworthy and uniqueness of knowledge content. Research Limitation & Delimitations Due to geographically dispersed location of research sites, we faced difficulty to gather information related to company documents, reports and contextual information of organization. We conducted this research in the offices of Pakistan and office in USA. Outcomes The research that we have conducted showed that the developers in Software Company can share knowledge and also can learn through different modes of knowledge conversion model. This research also showed that developers are using the wiki tool for creating new knowledge as well as solving complex problem. This research helps in showing the benefit for other company and motivates the virtual organizations for implementing the use of wiki for different purposes.

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Davis, Jon F. "Effective progression of temporary virtual teams over time a pragmatic investigation towards the development of an internal structure to support knowledge sharing /." [Denver, Colo.] : Regis University, 2008. http://165.236.235.140/lib/JDavisPartI2008.pdf.

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Ogbamichael, Hermon Berhane. "Information & knowledge sharing within virtual communities of practice (VCoPs)." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2799.

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Thesis (DTech (Informatics))--Cape Peninsula University of Technology, 2017. The concept of virtual community of practice (VCoP) emanates from the need to create a new mode of learning and knowledge creation. It is found that highly structured forums are not necessarily the best way to assist people to learn and improve their knowledge. This then, requires organisations to seek alternative informal ways to share knowledge. The significance of optimising knowledge sharing results in VCoPs receiving considerable attention while searching for new ways to draw on expertise dispersed across global operations. This impacts organisations, thereby enabling them to respond more speedily to the demands of their stakeholders. The fast pace of change in their business environments is also a factor to contend with. Within this context, the use of VCoPs to optimise both, tacit and explicit knowledge sharing within stakeholders, is the central theme of this research. The findings from literature enables the researcher to explore scientific based models that may have the potential to enhance knowledge sharing in an enterprise. The Life Cycle knowledge flow model is found to be the most comprehensive compared to two other models – namely, a Spiral knowledge flow model and Dynamic knowledge flow model. The outflow from the findings in literature is that the Life Cycle knowledge flow model is selected as the basis to conduct two surveys to determine if the model could be adapted to improve knowledge sharing within VCoPs in particular, and in an enterprise in general. The result of the two surveys conducted (in 2011/2012 and 2016), leads to establishing an extended Life Cycle knowledge flow model. The established model enhances knowledge sharing within VCoPs, and in turn, assists when optimising knowledge sharing in an enterprise. This extended model covers six phases of knowledge development to improve knowledge sharing within VCoPs. The first phase enhances the creation of both, tacit and explicit knowledge. The second phase enables to optimise the organisation of knowledge. The third phase enables the formalisation of tacit knowledge, that is, conversion of tacit to explicit knowledge. The fourth phase improves the distribution of knowledge. The fifth phase enables to optimise the application of knowledge and the final phase enables the evolution or continuous development of knowledge. The contribution of this research proposes that a comprehensive knowledge flow model, namely the Life Cycle knowledge flow model found in literature, served as the basis for this research. However, this model was never tested or verified if it indeed optimises knowledge sharing within VCoPs. The two surveys (Survey One 2011/12 and Survey Two 2016) were developed and distributed to respondents to verify the model’s suitability to VcoPs. As a result of responses received from the two surveys, the researcher was then able to develop an extended Life Cycle knowledge flow model that particularly, optimises knowledge sharing within VCoPs. This research further contributes in formulating a scientific based knowledge flow model that can be adapted to social networks. Therefore, this research also creates the foundation to further study to investigate the optimisation of knowledge sharing in social networks. In recent literature, social networks are established as one of the informal mechanisms to share and enhance knowledge sharing in an enterprise.

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Braga, David M. "Transformational leadership attributes as perceived by team members of knowledge networks." Full text available, 2002. http://images.lib.monash.edu.au/ts/theses/braga.pdf.

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Riedl, Bettina Cassandra [Verfasser]. "Knowledge Management, Innovative Behavior, and Social Status—Virtual Team Dynamics over Time / Bettina Cassandra Riedl." Berlin : epubli GmbH, 2015. http://d-nb.info/1077952163/34.

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Finger, Nils Thomas. "Project knowledge management and brokering in virtual team-environments : application of best practices from modern e-learning management." Thesis, University of Salford, 2016. http://usir.salford.ac.uk/41156/.

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Despite its criticality, there is still insufficient evidence pertaining to project knowledge brokering in virtual team-envi¬ron¬ments. Paradoxically, virtual set-ups are increasingly used to facilitate the access, trans¬fer and application of knowledge that is dispersed and stuck globally within company-silos and social-networks. These temporary set-ups actually restrain aspects of knowledge-mana¬ge¬¬ment as teams never or rarely meet. Accordingly, this thesis contributes to the en¬han¬cement of virtual project knowledge brokering practice in response to knowledge-based-theory, stating that knowledge is a vital asset to survive in super-competitive and ra¬pi¬dly changing business environments, obliging companies to effectively apply and yield know¬ledge. Besides creation and interpretation of knowledge, this thesis extends the discipline via an identification of most relevant and suitably applied best practices from well advanced e-learning management. These best practices have the potential to enhance the effectiveness of virtual project knowledge management, as they successfully overcome similar con-straints around virtual knowledge brokering within e-learning. Our contribution is achie¬ved through an extensive literature review that distils 25 potential e-learning best practices. These practices are assessed in a Delphi study, which is an accepted group communication methodology applied to gain consensus from experts of certain domains regarding real-life problems. The process includes structured interrogations of well-chosen experts from related areas (project, knowledge, e-learning, and virtual team management) to achieve consensus on priorities of e-learning practices. Lessons learnt are transferred between transient virtual project-teams, our analysis suggests that companies should focus on transferring selected e-learning best practices that may have the strongest improvement-impact. Ranked with the highest importance were Ease of Use/Usefulness, Required Management Buy-In/Incentives, and Team Cooperation. Likewise, the Delphi experts also mostly agreed that those best practices of e-learning are easily transferable: ranked with highest feasibility is, besides Ease of Use/Usefulness and Team Cooperation, the easy Procurement of (suitable) IT Tools. In line with knowledge-management-theory, our findings support the claim that besides investments in information systems, companies will only succeed in leveraging the learning gained across virtual projects if they focus on the strategic management of related cultural, managerial, and organisational elements of project knowledge management and brokering.

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Wang, Xiaohuan, and 王晓欢. "Knowledge sharing and utilization of the ontological agent-based virtual enterprises." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2011. http://hub.hku.hk/bib/B46593056.

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Luyt, Karen. "A managerial framework for the enablement of the performance of virtual knowledge workers." Thesis, University of Pretoria, 2012. http://hdl.handle.net/2263/24224.

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With the increasing use of mobile technologies in modern organisations, managers are facing the dilemma of having to manage the performance of individuals who are removed from their direct sphere of control, while using performance management principles that have not necessarily been adapted to accommodate this. The study investigated, analysed and described the management and measurement of the performance of these virtual knowledge workers from the perspective of the manager, with the aim of proposing a new conceptual framework to assist managers in this task. In addition, the study identified the organisational context and individual contribution required to support such a framework. The study used a constructivist grounded theory framework, with the aim of building theory through an inductive approach rather than testing existing theory. An embedded, multiple-case study research design was used to execute the study, comprising five companies in the Information and Communications Technology and related sectors in South Africa. Quantitative and qualitative data were collected at the organisational, team and individual levels. In total, 39 interviews were qualitatively analysed using content analysis aided by ATLAS.ti. The 163 questionnaires were quantitatively analysed using descriptive statistical methods. Thereafter, within-case and cross-case analyses were performed to extract themes and to propose a conceptual framework for the enablement of the performance of virtual knowledge workers. The research uncovered four key findings. The first finding was that the concept of "virtual" in the term virtual worker is often misunderstood, and that the definition should be applied on a continuum of virtuality, leading to the concept of perceived and true virtuality. The second finding was that true virtuality influences how performance is perceived, and how deliverables and metrics contribute to perceived, actual and true performance. The third finding was that parameters affecting virtual performance include organisational, contextual, and customer factors, as well as the managerial approach itself. The manager needs to become the mediator for these parameters, thereby fulfilling the role of enabler of virtual performance. The fourth finding was that the visual or face-to-face element still remains important when managing the performance of virtual knowledge workers. The study makes a significant contribution on a theoretical level by extending existing theoretical models regarding virtual distance and the management of dispersed teams into a much more comprehensive model. This concentric performance enablement model for virtual knowledge workers shows how the manager acts as enabler for the true performance of the virtual knowledge workers. On a methodological level, the research demonstrates how an embedded, multiple-case study, executed on three levels of analysis, and based on a grounded theory approach, can be executed to develop theoretical insights into the complex phenomenon of enabling the performance of virtual knowledge workers; and lastly the study has also made a contribution on the level of practice, by giving managers a conceptual framework and practical recommendations on how to manage and enable the performance of virtual knowledge workers. Thesis (PhD)--University of Pretoria, 2012. Human Resource Management unrestricted

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Byström, Hanna, and Marina Jäger. "Knowledge Sharing in Cross-Cultural Virtual Teams of an NGO : Exploring the motivation for knowledge sharing of individuals." Thesis, Högskolan Dalarna, Institutionen för kultur och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:du-37614.

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Purpose – This master thesis aims to investigate knowledge sharing within two selected cross-cultural virtual teams of a non-governmental organization. The particular focus of this study is on the motivation for knowledge sharing of the individual team members. Based on the findings, the study provides implications for the development of an organizational knowledge management strategy.Design/Methodology/Approach – The qualitative research approach of this study was based on the conceptual framework of this thesis. Said framework was particularly influ-enced by Swift et al.’s (2010) model on goal orientations and the motivation to share knowledge. After eight semi-structured interviews with participants from the organization, Template Analysis was applied for the data analysis.Findings – It was possible to categorize the participants in learning-prove, learning-avoid and performance-prove goal orientations which showed that the motivation stemmed from both learning and demonstrating competence. Furthermore, contributing was a motivating factor in both goal orientations. In the learning goal orientation, it was demonstrated by wanting to contribute to a better life for youth and children and the performance goal orien-tation focused on contributing to a successful organization. The factors which affected the behaviour towards knowledge sharing were relational and cognitive ones. Structural factors did not have an effect.Practical Implications – The practical contribution of this study was the development of managerial implications for the NGO’s HR department. Based on the identified findings, these implications are to be used for the development of a knowledge management strategy within the organization, as it is currently lacking. These implications focus mainly on infra-structural issues as well as on the promotion of organizational culture.Originality/Value – The value of this study is the focus on cross-cultural virtual teams of an NGO, an area lacking research regarding the motivation of individuals to share knowledge. The authors put a particular focus on team members from Northern and Eastern Europe as well as Africa.

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Ciordas, Ionut Ovidiu. "Fine-grained authorization in the Great Plains network virtual organization." Diss., Columbia, Mo. : University of Missouri-Columbia, 2007. http://hdl.handle.net/10355/4967.

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Thesis (M.S.)--University of Missouri-Columbia, 2007. The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on January 3, 2008) Includes bibliographical references.

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Lee, Changheon. "Dynamics of Advice Network and Knowledge Contribution: A Longitudinal Social Network Analysis." Diss., The University of Arizona, 2012. http://hdl.handle.net/10150/243117.

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Online communities have become an increasingly popular channel for social interaction, enabling knowledge and opinion sharing across a board range of topics and contexts. Their viability and sustainability depends largely on contributions from community members in terms of time, resources, and knowledge. However, how individuals' knowledge contribution behavior changes over time and what network structural characteristics influence individuals' contribution behavior is not well understood. This study investigates "co-evolution" of social networks (i.e. advice network) and knowledge contribution behavior thorough a lens of social selection and social influence mechanism. This study are particularly interested in examining the dynamics of the advice network ties and the knowledge contribution behavior in the context of virtual financial communities in which people voluntarily participate to exchanges investing-related information. Unlike popular friendship-based online social networks, virtual financial communities in this study enables members to construct their own advice network by adding, maintaining, or terminating advice ties. Changes in network ties are referred to as social selection, while changes in individuals' behavior in response to the current network position are referred to as social influence. Dynamic network modeling is applied to investigate effects of social selection and influence separately and then examine the interplay between social selection and behavioral influence. Examination of such effects both separately and simultaneously requires a longitudinal data that capture dynamic changes in both the advice ties and the behavior under study.

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Guevara, Flores Rosario Isabel, and Nuñez Linda Victoria Tejada. "¿El rol del líder pierde protagonismo en la era del conocimiento?" Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2019. http://hdl.handle.net/10757/628121.

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La presente investigación bibliográfica tiene como propósito explicar el rol que desempeña el líder en un entorno dinámico y evolutivo denominado era del conocimiento, en la cual la globalización, los avances tecnológicos y las nuevas formas organizativas han valorado al trabajador del conocimiento como el principal generador de innovación para el desarrollo de las organizaciones. El impacto de dichos cambios ha generado en los líderes no sólo la necesidad de potenciar sus conocimientos, destrezas y habilidades sino también de desarrollar su capacidad para generar una rápida adaptación al entorno a fin de no perder su posicionamiento. En principio, se expondrán las diferentes definiciones de liderazgo para un entorno organizacional cada vez más dinámico, altamente competitivo e intercultural, entorno que ha promovido diversas tendencias de liderazgo generando nuevos desafíos para el líder quién debe potenciar sus competencias y habilidades para la continuidad de su desempeño ante el surgimiento de los equipos virtuales y los diferentes contextos de trabajo a futuro debido a las evolutivas demandas de las tecnologías de información y comunicación virtual. The purpose of this bibliographical research is to explain the role played by the leader in a dynamic and evolving environment called the knowledge age, in which globalization, technological advances and new organizational forms have valued the knowledge worker as the main generator of knowledge. innovation for the development of organizations. The impact of these changes has generated leaders not only the need to enhance their knowledge, skills and abilities but also to develop their capacity to generate rapid adaptation to the environment in order not to lose their positioning. In principle, the different definitions of leadership will be exposed to an increasingly dynamic, highly competitive and intercultural organizational environment, an environment that has promoted various leadership tendencies generating new challenges for the leader who should enhance their skills and abilities for the continuity of their performance before the emergence of virtual teams and the different contexts of work in the future due to the evolving demands of information and virtual communication technologies. Trabajo de Suficiencia Profesional

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Raphael, Leonard Chijioke Charles. "Fuzzy front end of innovation process management in high technology companies : knowledge sharing in virtual communities of practice." Thesis, Durham University, 2017. http://etheses.dur.ac.uk/11954/.

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This thesis seeks to examine the challenges inherent in creating and managing knowledge at the front-end stages of innovation. Specifically, the work develops new knowledge to understand how the formation of Virtual Community of Practice (VCoP) informs the front end of New Product Design (NPD) and the use of uncodified knowledge to achieve Fuzzy Front End (FFE) innovation outcomes. The ‘fuzziness’ comes from the fact that this cannot be codified and therefore predicted. This is relevant because a lot of new product failures have been attributed to the lack of management at the Fuzzy Front End of Innovation (FFEI) and the technologies at play in this stage. It is for these reasons that the FFE is a very important aspect of potentially successful innovations (Coates, 2009). Studies have shown that ‘speed to market’ and ‘product quality’ play a role in the positive impact of investment at the FFE phase on subsequent profitability (McNally et al., 2011). This is particularly significant, as it has also been established that expenses incurred in the later stages of the innovation process do not have any significant effect on the profitability of new product innovations (McNally et al., 2011). The ‘fuzziness’ and intangible nature of the FFE phase of NPD creates and adds to the complexities and challenges experienced in the management of these activities. Scholars have therefore called for a richer understanding of this phase through more extensive research at the FFE to advance the innovation management discipline as a whole (Bertels et al., 2011). In order to identify the problem areas at the FFE, the researcher has uncovered recurring themes and concepts in the knowledge management field, observing a positive connection between tacit knowledge, knowledge transfer and Situated Learning Theory (SLT) of Community of Practice (CoP) at the FEI within high technology organisations. This is supported by empirical evidence, which states that individuals or groups with more social connections are more likely to be innovative, creative and share knowledge than isolated people or groups (Bjork & Magnusson, 2009). This in turn points to the knowledge transmission benefits of a CoP, particularly in relation to the transfer of tacit knowledge. However, understanding remains undeveloped theoretically, conceptually and empirically with regard to how a CoP in a physical environment, and in particular within a VCoP in a virtual environment, can operate effectively to resolve problems at the FFE of the innovation stage. Findings from the research suggest that the FEI should not be structured, and that businesses need to build an enabling environment to sustain the FFEI. Innovation on the front or back end should not be left to itself either, it has to be managed or governed in some way. In order to develop and manage VCoP at the FFI, this research recommends a sustainable, flexible and adaptable innovation process. This may be understood as creating a vehicle for the innovation process filtered through several gates where all experiences and the innovation journey itself is properly scrutinised. It is further proposed that this approach can also assist in the mitigation of risk. Finally, the use of virtual communication tools such as emails, online repository, virtual workspace and video conferencing for VCoP activities has become standard working practice for many businesses. Organisations who pay close attention to finding better ways to utilise, adapt and apply these tools to specific VCoP projects will be more likely achieve positive results.

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Domin, Markus, Monique Janneck, and Stefanie Grimm. "Altersbezogene Unterschiede bei der Interaktion mit einem Virtual-Reality-System." TUDpress, 2019. https://tud.qucosa.de/id/qucosa%3A36544.

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Virtual Reality wird in immer mehr Bereichen eingesetzt, unter anderem im Trainings- und Lernkontext in der Arbeitswelt. Hier sind es nicht nur die jüngeren Arbeitnehmer, sondern auch ältere, welche mit der neuen Technik konfrontiert werden. Vor allem im Bereich der Gefahrensituationen ist es ein Vorteil, mit einem virtuellen System zu trainieren. Der Proband kann in die gewünschte Situation hineinversetzt werden, ohne sich und andere in Gefahr zu bringen. In der Bau- und Maschinenindustrie sind Arbeitsunfälle, auch mit Todesfolge, ein sehr großes Problem. Hier kann mit Hilfe von VR-Systemen eine sichere Arbeitsumgebung geschaffen werden, in der die Arbeiter den Umgang mit Maschinen lernen können (Kassem, Benomran, & Teizer, 2017). Auch im Bereich der Pflegeausbildung wird VR eingesetzt. So kann beispielsweise eine Krankenstation simuliert werden, sodass die Pflegeschüler unter verschiedenen Bedingungen Aufgaben lösen können, die ihrem späteren Arbeitsalltag entsprechen (Ng et al., 2018). Hier spielt auch der Faktor Stress eine große Rolle. Das Pflegepersonal arbeitet häufig unter Zeitdruck. In der virtuellen Welt kann trainiert werden, damit besser umzugehen (Gräßel, 1998; Zimber, 1998). Ebenfalls Einsatz findet VR in der Evaluation von Fluchtsystemen in Tunneln (Ronchi et al., 2016). [...aus der Einleitung]

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Schulze, Julian [Verfasser]. "The knowledge, skills, abilities, and other characteristics (KSAOs) needed to succeed in virtual teamwork and in text-based computer-mediated communication / Julian Schulze." Berlin : Freie Universität Berlin, 2018. http://d-nb.info/1171431252/34.

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Pfaff, Felix, Simon Rapp, and Albert Albers. "Virtual-Reality-Umgebung für die Visualisierung von Entwicklungszielgrößen auf Basis des Referenzsystems im Modell der PGE – Produktgenerationsentwicklung." Thelem Universitätsverlag & Buchhandlung GmbH & Co. KG, 2021. https://tud.qucosa.de/id/qucosa%3A75863.

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Die Entwicklung komplexer Systeme mit hohem Innovationspotenzial unter Einhaltung von Kosten- und Risikozielen kann nur durch die systematische Nutzung vorhandener unternehmensinterner und -externer Referenzen gelingen. Für Produktentwickelnde als Entscheidungsträger ist es jedoch schwierig einzuschätzen, welche Auswirkungen die gewählten Referenzen und Variationen auf Entwicklungszielgrößen wie Kosten, Risiko und Innovationspotenzial haben. Das Modell der PGE-Produktgenerationsentwicklung bietet hier das Potenzial, schon früh im Entwicklungsprozess mit Wissen über die Auswirkungen von Referenzen und Variationsarten auf Entwicklungszielgrößen die Entscheidungsgrundlage zu verbessern. Um das Wissen über diese Zusammenhänge dem Entwickelnden zur Verfügung zu stellen, werden in diesem Beitrag zwei Visualisierungsansätze entwickelt. Für einen Konzeptworkshop mit berufserfahrenen Studierenden wird ein diagrammbasierter Ansatz entwickelt, angewandt und evaluiert. Basierend auf den Ergebnissen des Workshops wird eine Virtual-Reality (VR) Visualisierungsumgebung entwickelt und initial in einem Forschungsgespräch validiert. Die VR-Umgebung veranschaulicht dem Nutzer intuitiv und systemspezifisch die Zusammenhänge zwischen dem Referenzsystem und der aktuellen Produktgeneration und deren Auswirkungen auf Entwicklungszielgrößen.

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Gobes-Ryan, Sheila. "Organizational Office Space in the Virtual Age: The Role of Shared Space in Communication." [Tampa, Fla.] : University of South Florida, 2003. http://purl.fcla.edu/fcla/etd/SFE0000048.

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Weems-Landingham, Velvet L. "The Role of Project Manager and Team Member Knowledge, Skills and Abilities (KSAs) in Distinguishing Virtual Project Team Performance Outcomes." Case Western Reserve University School of Graduate Studies / OhioLINK, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=case1081506831.

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Gerbasi, Noadya Tamillys Oliveira Duarte. "Compartilhamento de informações e conhecimentos na comunidade virtual do SIGAA/UFPB." Universidade Federal da Paraíba, 2017. http://tede.biblioteca.ufpb.br:8080/handle/tede/9715.

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Submitted by FABIANA DA SILVA FRANÇA (fabiana21franca@gmail.com) on 2017-12-07T12:21:09Z No. of bitstreams: 1 ArquivoTotal.pdf: 2207635 bytes, checksum: 866c67cae38f232c134e9d55b5dde979 (MD5) Made available in DSpace on 2017-12-07T12:21:09Z (GMT). No. of bitstreams: 1 ArquivoTotal.pdf: 2207635 bytes, checksum: 866c67cae38f232c134e9d55b5dde979 (MD5) Previous issue date: 2017-03-31 Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES The sharing of information and knowledge is known as a human behavior, which is made possible by means of the dialogue among the individuals, in their environments of coexistence. Within organizations, this practice allows the synergy of information and the creation of new knowledge, resulting in innovation and improvements for the development of organizational processes. In this scenario, the information and communication technologies are considered as virtual environments that can subsidize the sharing among the individuals and result in new possibilities of coexistence in the organizations. Considering that this practice involves a set of intervening aspects - facilitators or inhibitors -, especially when mediated in virtual environments, it is analyzed the information and knowledge sharing in the virtual community of SIGAA, among the agents of the Federal University of Paraíba. Methodologically, the research is configured as a case study of the descriptive type, whose corpus is constituted by the virtual community environment and the people management agents. For data collection, it is used the form instruments, field diary, and questionnaire. For the analysis of the data, it is made an interpretation of the results from the quantitative and qualitative methods, through the techniques of content analysis and discourse analysis of the collective subject. And about the results concerning the resources available for the sharing in the virtual community, it is inferred that, although this environment has computational applications designed to subsidize the information and knowledge sharing, it must be available other types of resources that can help the practice of this behavior only at the tacit level, in order to promote the socialization of the individuals' experiences. With regard to the use of these resources for the sharing, it is observed that there was no continuity with the passage of time, resulting in a decrease in the frequency of users' participation. It is also noted that knowledge sharing practices did not present a high percentage in relation to the total of identified records, revealing that there is a preference for shares that involve the flows of formal informational (information). It is concluded that the intervening aspects of sharing among agents in this virtual environment, while involving facilitators, such as motivation to share and satisfaction of the individuals regarding the use of this mechanism, also present some inhibitors that need to be overcome, among them, the relationship among the agents, the culture and structure of the organization, and the understanding of these collaborators regarding the use of available resources. As recommendations, it is suggested initiatives that can involve, in an integrated way, the culture and structure of the organization, the agents and the resources of the virtual community. O compartilhamento de informações e conhecimentos é compreendido como um comportamento humano, que se viabiliza por meio do diálogo entre os sujeitos, em seus ambientes de convivência. No âmbito das organizações, essa prática permite a sinergia das informações e a criação de novos conhecimentos, resultando em inovação e melhorias para o desenvolvimento dos processos organizacionais. Nesse cenário, as tecnologias de informação e comunicação são consideradas como ambientes virtuais que podem subsidiar o compartilhamento entre os sujeitos e resultar em novas possibilidades de convivência nas organizações. Por considerar que essa prática envolve um conjunto de aspectos intervenientes - facilitadores ou inibidores -, sobretudo quando mediada em ambientes virtuais, analisa-se o compartilhamento de informações e conhecimentos na comunidade virtual do SIGAA, entre os agentes de pessoas da Universidade Federal da Paraíba. Metodologicamente, a pesquisa configura-se como um estudo de caso do tipo descritivo, cujo corpus é constituído pelo ambiente da comunidade virtual e pelos agentes de gestão de pessoas. Para a coleta de dados, utiliza-se dos instrumentos formulário, diário de campo e questionário. Para a análise dos dados, realiza-se a interpretação dos resultados a partir dos métodos quantitativo e qualitativo, por meio das técnicas de análise de conteúdo e análise do discurso do sujeito coletivo. Quanto aos resultados acerca dos recursos disponíveis para o compartilhamento na comunidade virtual, infere-se que, apesar de esse ambiente dispor de aplicações computacionais projetadas para subsidiar o compartilhamento de informações e conhecimentos, é necessário que sejam disponibilizados outros tipos de recursos que possam auxiliar a prática desse comportamento apenas no nível tácito, no intuito de promover a socialização das experiências dos sujeitos. No que concerne ao uso desses recursos para o compartilhamento observa-se que não houve uma continuidade com o passar do tempo, resultando em diminuição na frequência da participação dos usuários. Também nota-se que as práticas de compartilhamento de conhecimento não apresentaram um percentual elevado em relação ao total de registros identificados, revelando que há uma preferência por compartilhamentos que envolvem fluxos informacionais formais (informação). Conclui-se que os aspectos intervenientes ao compartilhamento entre os agentes, nesse ambiente virtual, ao mesmo tempo que envolvem facilitadores, tais como, motivação para compartilhar e satisfação dos sujeitos quanto ao uso desse mecanismo, também apresentam alguns inibidores que precisam ser contornados, entre eles, o relacionamento entre os agentes, a cultura e a estrutura da organização e o entendimento desses colaboradores quanto ao uso dos recursos disponíveis. Como recomendações, sugere-se iniciativas que possam envolver, de maneira integrada, a cultura e a estrutura da organização, os agentes e os recursos da comunidade virtual.

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Rauffet, Philippe. "A methodology for the application of an automated and interactive reification process in a virtual Community of Practice." Phd thesis, Ecole centrale de nantes - ECN, 2007. http://tel.archives-ouvertes.fr/tel-00395670.

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Communities of practices are particular and identified knowledge networks involved in a new global, virtual and digital framework. The study of their specific characteristics, the Legitimate Peripheral Participation and the duality Reification/Participation, provides the necessary background to understand and formalize the barriers and the limits in this new context. In order to overcome these ones, the analysis of the tools and the methods for computerized reification (content analysis, information architecture, information visualization) and for enrichment and assessment of content and users (Human-Computer Interactions, Collaborative filtering) enables to develop a methodology to support the application of an automated and interactive reification process in a virtual Communities of Practices.

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Kadariya, Dipesh. "kBot: Knowledge-Enabled Personalized Chatbot for Self-Management of Asthma in Pediatric Population." Wright State University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=wright1565944979193573.

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Dangelmaier, Wilhelm, Andreas Emmrich, Daniel Huber, Hermann Tenholt, and Matthias Donath. "Knowledge Management als Dienstleistung in einem virtuellen Netzwerk aus dezentral organisierter Technologietransferstellen und Wirtschaftsunternehmen." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-156370.

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Innovative Produkt- und Verfahrensentwicklungen sowie die Einführung neuer Technologien setzen insbesondere für Existenzgründer sowie kleine- und mittlere Unternehmen (KmU) firmenübergreifende Kommunikation und Kooperation voraus. Weil insbesondere diesen Unternehmen häufig der Kontakt zu externen Partnern fehlt, sind sie auf die Leistungsangebote von Technologietransferstellen bei der Vermittlung von Informationen und Kontakten zur Umsetzung aus der Forschung abgeleiteter und in der betrieblichen Praxis eingesetzter Produktionsverfahren und -technologien angewiesen. Diese als Intermediäre agierenden Akteure können aufgrund ihrer Wissensbasis relevante Informationen selektieren und dem Nutzer zielgerecht zur Verfügung stellen. Hiermit bieten Sie einen Vorteil gegenüber WZ93-klassifikationsbasierten oder analogen Verzeichniseinträgen und Recherchedatenbanken, die darüber hinaus eine Qualifizierung der erhaltenen Informationen nicht leisten können. In diesem Beitrag werden aufbauend auf einer Darstellung der Problemstellung im Technologietransfer speziell für Existenzgründer sowie KmU, die Anforderungen eines dezentral organisierten Technologietransfer-Netzwerks an einen virtuellen Technologieatlas als Wissensbasis und KM-Instrument vorgestellt. Nachfolgend werden bestehende Konzepte virtueller Technologieatlasse hinsichtlich ihrer Eignung zur Problemlösung entsprechend den vorliegenden Anforderungen der Transferstellen aus der Beispielregion HELLWEG evaluiert. Abschließend wird das entwickelte Konzept für einen virtuellen Technologieatlas hinsichtlich zugrunde liegender technologischer, inhaltlicher und verfahrenstechnischer Merkmale vorgestellt und in Bezug auf zu erreichende Nutzeneffekte bewertet.

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Antonio, Liliane de Queiroz. "Impacto do programa de capacitação no ambiente virtual : estudo de caso de uma rede de professores." [s.n.], 2005. http://repositorio.unicamp.br/jspui/handle/REPOSIP/253145.

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Orientador: Sergio Ferreira do Amaral Tese (doutorado) - Universidade Estadual de Campinas, Faculdade de Educação Made available in DSpace on 2018-08-04T22:12:46Z (GMT). No. of bitstreams: 1 Antonio_LilianedeQueiroz_D.pdf: 317889 bytes, checksum: ed8ce5e1914c4a0e1985bb14a611dd79 (MD5) Previous issue date: 2005 Resumo: No presente trabalho foi analisado o impacto que um ambiente virtual interativo venha a ter sobre um grupo de professores, por meio de suas manifestações de comunicação e de interatividade bem como a cooperação e a colaboração que um ambiente virtual interativo apresentado como um ferramental pedagógico nas capacitações de professores. O ambiente virtual interativo foi disponibilizado aos assistentes técnicos pedagógicos e aos supervisores de Ensino da Rede Estadual de Educação de São Paulo. Seu eixo central foi o conteúdo de Ensino Religioso que, enquanto necessidade de capacitação para os professores, pode ser discutido e criticado. Foram sugeridas também ações e citações pedagógicas, de forma a realizar a teoria e a prática, a fim de que os alunos de sétimas e oitavas séries do Ensino Fundamental pudessem desenvolver o conceito de Ensino Religioso de maneira pedagógica, sendo construída pelos professores multiplicadores, havendo, assim, uma maior proximidade deles com a sua realidade Abstract: In current research it was analyzed the impact of a virtual interactive environment over a selected group of professors taking it account not only their behavior of communication and interactivity but also the cooperation and collaboration that the proposed virtual interactive environment would have as a pedagogical tool . The virtual interactive environment was made available to the pedagogical technical assistants and to the teaching supervisors of the State Education Agencies of São Paulo. Its main subject was based on religious teaching that could be used for both professors training and debating. Furthermore, it was suggested pedagogical activities in order to join theory and practice directed to students of 7th and 8th grades. It was expected that this students would develop religious concepts in a pedagogical point of view supported by professors that could assure a closed connection to the reality Doutorado Educação, Ciencia e Tecnologia Doutor em Educação

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Lohikoski, P. (Päivi). "Information processing in global virtual NPD projects." Doctoral thesis, Oulun yliopisto, 2016. http://urn.fi/urn:isbn:9789526211831.

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Abstract In knowledge-based economy an increasing amount of work is conducted in projects in dispersed virtual organisational settings. Information is the raw material of virtual knowledge-based project work and therefore an understanding of information processing in virtual NPD (New Product Development) projects is essential. Information processing is particularly crucial for virtual NPD projects, which are typically implemented in demanding, turbulent and complex institutional settings, where they are subject to various challenges caused by cultural, organisational and human factors and where large amounts of information is processed. This multi-disciplinary study combines theories of information processing and trust and knowledge-based view of organisations. Particularly impersonal and interpersonal trust and barriers to information processing are investigated to study organisational capabilities and virtual communication competencies, which can enable information processing in virtual NPD projects. The case organisation was selected for the study because it has a lengthy history of multinational and multisite virtual way of work. Survey questionnaires and semi-structured interviews were employed to gather research data. Focus group interviews and document review were conducted to evaluate the results. Altogether, 11 leaders and 12 expert teams were interviewed at sites in the USA, Finland, China and Poland as well as 7 members from the operative management in USA and Finland. The results of this study enhance the understanding of organisational virtual capabilities and personal virtual communication competencies in virtual NPD project context. The findings indicate that trust is significant and it is clear that both impersonal and interpersonal trust in supporting information processing in projects, are needed. This study also confirms that each phase in virtual project lifecycle has different needs for information processing. Through recognizing virtual communication capabilities in company level and competencies at the personal level, it would be easier to manage information processing in virtual NPD projects. At the personal level, virtual communication competencies are seen to consist of cultural knowledge and sensitivity, company language skills, listening skills, accountability and credibility, mastery in using ICT and e-mail etiquette. The significance of virtual communication capabilities and competencies as part of knowledge management strategies will grow in the future. This dissertation addresses this challenge by providing new practical and theoretical perspectives to enable planning, measuring, training and rewarding from virtual communication competences, and them to be tested in similar constructions in ICT industry or in other organizations to enhance information processing in virtual projects Tiivistelmä Erityisesti yhteiskuntamme tietointensiivisillä aloilla tuotekehitys tapahtuu yhä useammin globaaleissa projekteissa, joissa työskennellään organisatorisesti ja maantieteellisesti hajautuneesti, jolloin suuri osa viestinnästä on virtuaalista. Viestintäprosessissa liikkuu informaatiota, joka on tiedon ja osaamisen raaka-ainetta. Jotta tietoa ja osaamista olisi mahdollista hyödyntää, on tärkeää ymmärtää virtuaalisten tuotekehitysprojektien viestintäprosesseja. Onnistunut viestintä on usein vaikeaa, koska projektit toimivat vaativissa, alati muuttuvissa ja monimutkaisissa ympäristöissä. Tyypillisesti projektin aikana pitää pystyä viestimään suuri määrä tietoa ja välittämään osaamista eri toimijoiden välillä. Tämä monitieteinen tutkimus yhdistelee informaation prosessoinnin teoriaa, tietojohtamista ja luottamustutkimusta globaalien tuotekehitysprojektien viestinnän tarkastelussa. Erityisesti keskitytään luottamuksen eri lajien vaikutukseen ja viestinnän esteiden esille tuomiseen, jotta onnistuneen viestinnän kannalta tärkeimmät organisatoriset ja yksilölliset kyvykkyydet voitaisiin tuoda esiin. Tutkittavalla organisaatiolla on pitkä historia kansainvälisillä markkinoilla virtuaalisena organisaationa toimimisesta. Tutkimus toteutettiin yhdistellen kyselytutkimusta ja laadullisia puolistrukturoituja haastatteluja. Kaikkiaan 11 virtuaalitiimin esimiestä ja 12 asiantuntijatiimiä osallistui haastatteluihin USA:ssa, Suomessa, Kiinassa ja Puolassa sekä operatiivisesta johdosta seitsemän henkilöä Suomesta ja USA:sta. Lopuksi tulokset arvioitiin dokumenttikatselmoinneissa sekä fokusryhmähaastatteluissa tutkittavassa organisaatiossa. Tulokset osoittavat, että organisaatio- ja yksilötason luottamusta tarvitaan ja luottamuksen eri lajeilla on erilainen vaikutus viestintään. Tutkimus nostaa myös esille projektin eri vaiheiden erilaiset viestintätarpeet, jotka huomioimalla voidaan kasvattaa virtuaalisten projektien kyvykkyyttä. Yksilötasolla tarvittavat virtuaaliset viestintätaidot ovat ammatillinen ja riittävä projektissa käytettävä kielitaito, kulttuurien tuntemus ja herkkyys, kuuntelemisen taito, vastuullisuus, vahvat ICT:n käyttö- ja mediataidot sekä e-mail etiketti. Tutkimus on merkittävä, koska virtuaalinen projektiperustainen globaali työ tulee lisääntymään ja lisäksi etätyön tarve tulee kasvamaan. Näin ollen virtuaalisten viestintätaitojen merkitys osana tietojohtamisen strategiaa tulee kasvamaan tulevaisuudessa

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Alghatas, Fathalla M. "Understanding Knowledge Sharing Within Communities of Practice. A Study of Engagement Patterns and Intervention within Community of Practice." Thesis, University of Bradford, 2009. http://hdl.handle.net/10454/4243.

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Online Communities of Practices (CoPs) is emerging as a major form for knowledge sharing in this era of information revolution. Due to the advancement of technology and ease of internet access in every part of the world, people began to get more and more involved in online CoPs to share knowledge. The defining characteristic of a Community of Practice is the interaction between members in order to jointly determine and embrace goals, eventually resulting in shared practices. Crucial to the success of a Community of Practice is the engagement between community members. Without engagement, a Community of Practice can not share knowledge and achieve its negotiated goals. To that end, there is a need to examine, why do people engage in an online discussion, what role domain experts play to keep on-line discussion alive and how to develop a ''right intervention'' to maintain and stimulate participants for engagement in on-line community. This thesis studied eight Communities of Practices that are being deliberately formed to facilitate knowledge sharing in the online community and describes an exploratory study of knowledge sharing within Communities of Practices (CoPs) by investigating eight CoPs - Start up Nation, All nurses, Young Enterpener, Teneric, SCM Focus, Systems Dynamics, Mahjoob and Alnj3 CoPs. The CoPs under investigation shared the following characteristics: permanent life span, created by interested members (i.e. bottom-up rather than top-down management creation), have a high level of boundary crossing, have more than 700 members who come from disparate locations and organizations, have voluntary membership enrollment, high membership diversity, high topic's relevance to members, high degree of reliance on technology, and are moderated. Data were gathered on the eight CoPs through online observations and online questionnaire survey. Results show that in each of the case study the most common type of activity performed by members of each CoP was sharing knowledge, followed by socialsing. Regarding the types of knowledge shared, the most common one across all CoPs was practical and general knowledge. The types of practical knowledge, however, varied in each CoP. The study also discovered that storytelling extensively enhances knowledge transfer and participants' interpersonal communications in eight communities under investigation. What were also notable in this study were the stories discussed in a CoP remains in the archive, what are more likely to generate interest and curiosity on the topic among inactive members who ultimately facilitates knowledge transfer. In this study it is also evident that successful topics with successful conclusion (in terms that the original query was answered) will not necessary get high responses and vice versa. An analysis of selected topics in the eight case studies has shown that some successful topics have few replies and vice versa, where many topics ended with open conclusion or they were unsuccessful in terms that the original query was not answered satisfactory. Therefore, it is not necessary that successful topic will get high number of responses as there are some successful topics which have limited number of replies. Overall, it is found that, topic may play a major role in the success of online discussion. It is observed in the study that members normally use short messages rather long messages and usually discusses more than one topic within one thread. Practical implications for knowledge sharing in online communities of practice were discussed, along with some recommendations for future research.

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Dangelmaier, Wilhelm, Andreas Emmrich, Daniel Huber, Hermann Tenholt, and Matthias Donath. "Knowledge Management als Dienstleistung in einem virtuellen Netzwerk aus dezentral organisierter Technologietransferstellen und Wirtschaftsunternehmen." Technische Universität Dresden, 2005. https://tud.qucosa.de/id/qucosa%3A28419.

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Innovative Produkt- und Verfahrensentwicklungen sowie die Einführung neuer Technologien setzen insbesondere für Existenzgründer sowie kleine- und mittlere Unternehmen (KmU) firmenübergreifende Kommunikation und Kooperation voraus. Weil insbesondere diesen Unternehmen häufig der Kontakt zu externen Partnern fehlt, sind sie auf die Leistungsangebote von Technologietransferstellen bei der Vermittlung von Informationen und Kontakten zur Umsetzung aus der Forschung abgeleiteter und in der betrieblichen Praxis eingesetzter Produktionsverfahren und -technologien angewiesen. Diese als Intermediäre agierenden Akteure können aufgrund ihrer Wissensbasis relevante Informationen selektieren und dem Nutzer zielgerecht zur Verfügung stellen. Hiermit bieten Sie einen Vorteil gegenüber WZ93-klassifikationsbasierten oder analogen Verzeichniseinträgen und Recherchedatenbanken, die darüber hinaus eine Qualifizierung der erhaltenen Informationen nicht leisten können. In diesem Beitrag werden aufbauend auf einer Darstellung der Problemstellung im Technologietransfer speziell für Existenzgründer sowie KmU, die Anforderungen eines dezentral organisierten Technologietransfer-Netzwerks an einen virtuellen Technologieatlas als Wissensbasis und KM-Instrument vorgestellt. Nachfolgend werden bestehende Konzepte virtueller Technologieatlasse hinsichtlich ihrer Eignung zur Problemlösung entsprechend den vorliegenden Anforderungen der Transferstellen aus der Beispielregion HELLWEG evaluiert. Abschließend wird das entwickelte Konzept für einen virtuellen Technologieatlas hinsichtlich zugrunde liegender technologischer, inhaltlicher und verfahrenstechnischer Merkmale vorgestellt und in Bezug auf zu erreichende Nutzeneffekte bewertet.

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Baesch, Tobias. "Knowledge Management and ICT Adaptions as a Result of Pandemic Workplace Restrictions : A Case Study at a SME in Germany." Thesis, Högskolan Dalarna, Institutionen för kultur och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:du-37541.

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Aim. The purpose of this degree project was to assess the impact of the sudden, historically-unique COVID-19 workplace restrictions on the knowledge management and interrelated ICT utilization of a knowledge-intensive SME in Germany. Based upon the outcomes of this assessment, suggestions for future advancement were to be developed.Research Approach. The research approach entailed a qualitative case study addressing a single IT company with 42 employees. The research itself was conducted via triangulation, with the semi-structured interviews of four purposely sampled company executives serving as the focal part. Fundamental aspects of these interviews were further substantiated through four exploratory meeting observations and a company-wide questionnaire contributing 14 employee responses.Findings. Subject to the pandemic-related workspace restrictions, this company was forced to transition to predominantly virtual operations. The organization responded through the introduction of a new, integrated ICT for employee collaboration while simultaneously expediting the codification of tacit knowledge across two existing knowledge repositories. This focus on only a few essential ICTs led to a reduction of prior systems clutter and the company-wide accessibility of explicit knowledge – a quantum leap in terms of efficiency. Along with the primary collaboration via ICTs, a new interaction etiquette developed amongst employees, and IT-related staff was found to cooperate more actively than in the previous on-site environment. Given these insights, this German IT house is recommended to continue its emergently hybrid knowledge management strategy and consider the benefits of both the physical and virtual spaces for an office redesign past the COVID-19 limitations.Originality. Academic references attending to knowledge management during forced workplace restrictions were de facto nonexistent. Adding to it, previous studies on virtual knowledge management indicated a deterioration of performance as compared to on-site operations. This case study is hence not only unique by its pandemic link, but also countering apparent academic presupposition.

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Yip, Kitty. "Exploring Barriers to Knowledge Sharing : A Case Study of a Virtual Community of Practice in a Swedish Multinational Corporation." Thesis, Linnéuniversitetet, Institutionen för datavetenskap, fysik och matematik, DFM, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-15402.

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This thesis reports on the results of a quantitative study of various barriers to knowledge sharing in a virtual community of practice within Sigma Kudos, a Swedish multinational organization. The study was undertaken to investigate the under-utilization of a virtual "teamroom". Members' views showed that the biggest barrier involved the way in which people chose to share their knowledge; the respondents preferred sharing knowledge in their existing face-to-face networks. Face-to-face sharing mainly seemed to occur between individuals who had a common ground and shared experiences, and between individuals who were in convenient proximity to each other. Time constraints in combination with perceived lack of intranet site structure implied a redundancy of the teamroom as yet another internal site. Another prominent set of barriers that emerged from the findings was related to aspects of uncertainty and unfamiliarity with the teamroom. Additionally, survey comments revealed the use of teamroom features to be a barrier. To enable co-evolved knowledge structures to occur via the community, it is necessary for management to understand face-to-face sharing behavior in terms of implicit and tacit knowledge. It is vital to change the perception of teamroom sharing as an extra task requiring more time. Moreover, the teamroom needs to be distinguished in context of the greater intranet structure, as well as when it comes to the different sections of the community itself. To foster knowledge sharing in the teamroom, it is also important to define and communicate the strategic meaning of it.

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Hagy, Michael Richard. "TRUST AT NO SIGHT: ESTABLISHING TRUST IN THE PROCESS RATHER THAN IN THE INDIVIDUAL MEMBERS OF A GLOBAL VIRTUAL TEAM." Diss., Temple University Libraries, 2018. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/518760.

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Business Administration/Strategic Management D.B.A. Current research has established the importance of establishing individual trust in global virtual teams to achieve project success. Global virtual teams (GVTs) emerged as a result of the growth of multi-national corporations (MNCs) conducting business operations in more than one country. This research explores eliminating the need to establish individual trust among the members of short-lived global virtual teams and suggests an institutional trust in the project’s processes can suffice. Beginning with an exploration of various aspects of trust, it draws from the current literature on individual and institutional trust in the real and virtual worlds. The data were gathered using two versions of an online survey administered to global virtual teams working for Infosys®, Inc., a global leader in technology services and consulting. The analysis was limited to small, short-lived Information Technology (IT) virtual teams of four to six members. Survey responses were received from 273 managers and 195 virtual team members. The results found support for institutional trust in the process, established through the team members’ favorable perception of their project’s online processes, as having a significant effect on supporting both individual trust among the team members, as well as ensuring project success. The paper concludes with potential costs and benefits to multi-national companies in their management and training of virtual teams. Finally, I provide suggestions for further research into the elimination of trust building exercises for short-lived virtual teams, as well as implications of these results for academicians and practitioners. Key words: trust, trustworthiness, reliance, process knowledge, multi-national Companies (MNCs), global virtual teams, computer-mediated environments Temple University--Theses

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Soto, Rojas Evelyn Paola 1982. "Proposta de aplicação de tecnologias colaborativas na gestão de empresas virtuais." [s.n.], 2010. http://repositorio.unicamp.br/jspui/handle/REPOSIP/265678.

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Orientador: Antonio Batocchio Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecânica Made available in DSpace on 2018-08-16T09:26:29Z (GMT). No. of bitstreams: 1 SotoRojas_EvelynPaola_M.pdf: 5171849 bytes, checksum: 04d3c143de8cea7e67e28bdc411bcf47 (MD5) Previous issue date: 2010 Resumo: Hoje, para lidar com os permanentes desafios do ambiente de negócios que cada vez se torna mais dinâmico, competitivo e global, as organizações estão inovando na sua forma de relacionamento para responder com maior flexibilidade e agilidade estas mudanças e adaptar-se à nova realidade mundial. Neste contexto, estão surgindo novas estruturas organizacionais baseadas na colaboração, sendo a Empresa Virtual uma das configurações que facilita explorar uma oportunidade de negócio emergente da melhor forma possível. Define-se Empresa Virtual como uma aliança temporária de organizações geograficamente distribuídas que compartilham habilidades ou competências essenciais para atender uma oportunidade de negócio específica (CAMARINHA MATOS e AFSARMANESH, 2008). Devido às características da Empresa Virtual é necessário que se verifique um aumento de qualidade nas formas de interação, partilha de recursos e informação entre os membros da rede, procurando um envolvimento mais rico e complexo das pessoas em formas eficazes de colaboração. Diante deste contexto, este trabalho propõe a implementação de uma nova tecnologia colaborativa: Enterprise 2.0 que surgiu pela evolução da segunda geração das tecnologias da Internet, visando dar suporte na gestão da informação e do conhecimento das Empresas Virtuais Abstract: Today, in order to address the ongoing challenges of business environment that increasingly becomes more dynamic, competitive and global; organizations are innovating the way they operate to respond with greater flexibility and agility of these changes adapting to the new global reality. In this context, new organizational structures based on collaboration are emerging, being Virtual Enterprise one configuration that makes easy to explore business opportunities emerging in the best way possible. The Virtual Enterprise is defined as a temporary alliance of geographically dispersed organizations that come together to share skills or core competencies to meet a specific business opportunity (CAMARINHA MATOS e AFSARMANESH, 2008). Due to the characteristics of Virtual Enterprise is necessary to verify a quality increase in the way they interact, sharing resources and information between networking members, looking for a more rich and complex involvement of people in effective ways of collaboration. In this context, this work proposes the application of a new collaborative technology: Enterprise 2.0 that emerged due the development of the second generation of Internet technologies in order to give information management and knowledge management support in Virtual Enterprises Mestrado Materiais e Processos de Fabricação Mestre em Engenharia Mecânica

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Razzaque, Anjum. "Assessing the impact of physicians' social capital on decision making quality mediated by knowledge sharing in a virtual community of practice : an empirical quantitative analysis." Thesis, Brunel University, 2014. http://bura.brunel.ac.uk/handle/2438/11532.

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Purpose - Healthcare (HC) is a globally expensive investment, suffering from service quality, due to medical errors caused by physicians’ poor decisions making (DM). Current published literature: (1) encourages clinical DM research to reduce diagnostic errors and (2) stresses on the dearth of means for practitioners’ knowledge shared DM; this research focuses on knowledge sharing for improving medical DM quality through physicians’ social capital (SC) in a virtual community of practice (VCoP). Physicians join a virtual community (VC) to share clinical practice knowledge to aid medical DM. This study aims to assess the effect of physicians’ SC on medical DM and assess the mediating role of knowledge sharing quality, between physicians’ SC and medical DM quality since research lacks to investigate the impact of knowledge management (KM) tools in a HC context. VCoP is a KM tool and medical DM quality is a HC topic of this study. Design/methodology/approach – This positivist, quantitative research utilizes non-experimental survey to empirically assess its conceptual framework. After attaining an ethical approval, from Brunel Business School Research Ethics Committee, online survey was pre-tested and pilot tested for clarity and validity. 10 non-physician Ph.D. academics voluntarily participated during the survey’s pre-test phase. The survey was amendment for its pilot study phase; conducted in “plastic surgery yahoo group” VC. 31 physician VC members voluntarily participated. Again, the survey was amended and distributed for main data collection from 204 voluntary SurveyMonkey’s VC’s physician members. Findings – Data was analysed using SPSS 20 and LISREL 8.80 by means of confirmatory factor analysis and Structural Equation Modeling. Empirical findings supported this study’s four main hypotheses as well as supported this study’s initially proposed conceptual framework. Originality/value – This study customized the Honeycomb framework to establish a definition of professional physicians; HC VCs followed by identifying 51 VCs from social networking platforms like LinkedIn, Facebook, etc. This study also fulfilled its aim and hence proposed a structurally fit conceptual framework.

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Givens, Mark Allen. "The Impact of New Information Technology on Bureaucratic Organizational Culture." NSUWorks, 2011. http://nsuworks.nova.edu/gscis_etd/164.

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Virtual work environments (VWEs) have been used in the private sector for more than a decade, but the United States Marine Corps (USMC), as a whole, has not yet taken advantage of associated benefits. The USMC construct parallels the bureaucratic organizational culture and uses an antiquated information technology (IT) infrastructure. During an effort to upgrade the Marine Corps Combat Development Command's infrastructure to a VWE, the change-agent noticed an immediate resistance towards the VWE and new work methodology. The problem identified for investigation was to discover why a bureaucratic organizational culture, matured through IT savvy and cognitively adept personnel, resists the VWE and new work methodology introduced by the evolution of IT. The explanatory, single case study documented the resistance towards the VWE and new work methodology and recommended a solution to the problem. Due to a noticeable resistance geared towards the adoption of the VWE, the case study and pre-trial preparation began in Fall, 2009 and the data-collection period occurred in the Spring of 2010. The preparation phase entailed developing extensive instruments that burrowed into the participants' technical expertise and willingness to accept change on an individual level. The instruments were validated by an expert panel from the following disciplines: knowledge management, information technology, and psychology, as part of the groundwork. Analysis of the data showed resistance towards the VWE, both collectively as a group and on the individual level. The final report articulates that the data proves the study successfully accomplished the goal. Resistance was found at the user level in the work environment. It stemmed from several key areas: lack of user input, lack of training, user ignorance, and absence of a vision statement. Leadership should review the implementation methodology and decide upon a new course of action. Training in the use of the VWE at entry and advanced levels should be offered to newcomers and be available on a continuous basis. Future change agents must examine the outcomes of similar, previous work in order to gain a better understanding of what makes an initiative fail or succeed.

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Lima, Gisele Peixoto Bezerra. "Comunidades virtuais de interaÃÃo, disseminaÃÃo e aprendizagem cooperativa (comvid@): um estudo de caso na JustiÃa Federal do CearÃ." Universidade Federal do CearÃ, 2013. http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=9613.

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nÃo hÃ Este estudo propÃe-se a conhecer, implementar e analisar em que medida as comunidades de prÃtica influenciam e contribuem para a aquisiÃÃo de conhecimentos relevantes para o aprimoramento profissional dos servidores da JustiÃa Federal no CearÃ, especificamente, os que atuam junto ao novo Sistema de Processo Judicial EletrÃnico - PJe. A experiÃncia realizou-se atravÃs da criaÃÃo de um portal na internet para abrigar a Comunidade Virtual de InteraÃÃo, DisseminaÃÃo e Aprendizagem Cooperativa (ComVID@) que funciona como um recurso didÃtico para fomentar processos de aprendizagem e promoÃÃo da educaÃÃo continuada na instituiÃÃo. O tema da ComVID@ escolhido para o estudo de caso foi o do novo PJe, tendo em vista sua recÃm-implantaÃÃo e importÃncia para o cumprimento da missÃo e aperfeiÃoamento dos serviÃos prestados pela JustiÃa Federal. Os resultados encontrados apontam para o grande potencial das comunidades de prÃticas para oportunizar interaÃÃes significativas entre seus membros que passam a aprender de forma colaborativa, exercitando o senso de cooperaÃÃo que possibilita a inclusÃo de servidores lotados em unidades do interior do Estado, a fim de viabilizar um espaÃo permanente para a troca de experiÃncias, a aplicaÃÃo de melhores prÃticas, a validaÃÃo de soluÃÃes por pessoas experientes e, principalmente, a disseminaÃÃo e incorporaÃÃo de conhecimentos Ãteis a um maior nÃmero de usuÃrios trazendo benefÃcios com a rÃpida resoluÃÃo de problemas e de dificuldades encontradas na operacionalizaÃÃo desse sistema. No entanto, percebe-se a necessidade de incentivo institucional para criar uma cultura interna de compartilhamento de informaÃÃes e uma maior conscientizaÃÃo com relaÃÃo Ã responsabilidade de cada um no processo de aprendizagem dos colegas, em prol de uma JustiÃa mais cÃlere e aberta, capaz de acompanhar os avanÃos e inovaÃÃes de uma sociedade cada vez mais articulada em rede e permeada pelo dinamismo das novas tecnologias de informaÃÃo e comunicaÃÃo. This study aims at being acquainted with, implementing and analyzing the extent to which communities of practice influence, and contributes to the acquisition of knowledge relevant to the professional development of the Federal Court servants in CearÃ, specifically those that work together with the brand-new Electronic Judicial Process System - EJs. The experiment has been carried-out through the creation of an internet portal to shelter the Virtual Community Interaction, Outreach and Cooperative Learning (ComVID @) that works as a teaching resource to foster the learning processes and promoting ongoing education within the institution. The theme of ComVID @ chosen for the case-study has been the brand-new EJs due to its recent implementation and importance to the accomplishment of the target and improvement of the services rendered by the Federal Court. The outcomes appointed to the high-potential of the communities of practice to rise-up opportunities for meaningful interaction among its members whose might learn collaboratively, practicing the sense of cooperation that enables the inclusion of civil servants settled at countryside units into the State, in order to enable a lasting space for exchange experiences, the implementation of the best practices, solution validation by experienced individuals and especially the deployment and incorporation of knowledge useful to a greater number of users bringing benefits to the quick problems-solving and difficulties faced in the operation of this system. . Nevertheless, we have perceived the need for a corporate incentive to create an in-house culture to share the information and higher awareness regarding to the responsibilities of every individual in the learning process of each colleagues, in favor of a quick and opened Justice capable to monitoring the progress and innovations of a society that is highly connected and permeated by the dynamics of the cutting-edge IT technologies and communication.

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Reinholdsson, Vivienne. "Distansarbete och lärande inom projekt : En studie om projektdeltagares upplevelse av kunskapsöverföring vid distansarbete." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-84508.

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Syftet med studien är att undersöka hur projektdeltagare upplever övergången till distansarbete som skedde i och med Covid-19 pandemin och om de upplever att det hade inflytande på kunskapsöverföringen i projekt. Genomen en kvalitativ ansats genomfördes semistrukturerade intervjuer med 10 projektdeltagare som sedan tematiskt analyserades. De teman som uppträdde var ”Ett tveeggat svärd”, ”Kompass i mörkret” samt ”Kalejdoskop av framtiden”. Resultatet visar att distansarbetet i hög grad uppskattas och att motivationen till kunskapsöverföring förblev oförändrade. De största utmaningarna är att den sociala aspekten i viss mån försvinner och det är svårare att tolka kroppsspråk och ansiktsuttryck. Slutsatsen är att oavsett digitala verktyg är det fortfarande människan som står i centrum, och digitala verktyg ska anpassas till att passa in i sin kontext och sitt syfte för att kunskapsöverföringen ska kunna bibehållas vid distansarbete. The purpose of this study is to examine how project participants experience the transition to remote work that took place with the Covid-19 pandemic and whether they experience that it had an influence on the knowledge transfer within projects. Through a qualitative approach, semi-structured interviews were conducted with 10 project participants, which were then thematically analyzed. The themes appeared were “A double-edged sword”, “Compass in the darkness” and “Kaleidoscope of the future”. The results show that remote work is greatly appreciated and that the motivation for knowledge transfer remained unchanged. The biggest challenges are that the social aspect disappears to some extent and it is more difficult to interpret body language and facial expressions. The conclusion is that regardless of digital tools, it is still the human beings who is at the center, and digital tools must be adapted to fit into their context and purpose so that the knowledge transfer can be maintained in remote work.

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Machado, Davi Marcos. "A estruturação de comunidades e redes sociais em ambiente virtual." Pontifícia Universidade Católica de São Paulo, 2009. https://tede2.pucsp.br/handle/handle/18247.

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Made available in DSpace on 2016-04-29T14:23:52Z (GMT). No. of bitstreams: 1 Davi Marcos Machado.pdf: 448497 bytes, checksum: 9f7a19fb13d50b4a4a08e568c575dd89 (MD5) Previous issue date: 2009-05-26 Ending of century XX and mainly from the beginning of the XXI century, the popularization of the Internet access and the emergence of software which provide friendly environment for the inter-relationship of people in virtual space (MySpace, Orkut, Blogspot etc), has made the cyberspace to be occupied by a huge number of people with more diverse interests, which resulted in the appearance of virtual communities or social networks. These communities or networks are organized around several themes and interests. May simply be groups of adolescents who have fun to exchange views on some prominent personality in the media to communities that discuss issues such as education, philosophy, public health or groups that develop a project of great social or economic relevance. The objective of this research is to evaluate, through empirical analysis, based on the available literature, the feasibility of classifying the millions of virtual communities or social networks in just three major groups: virtual communities or social networks organized around projects, people and ideas. We believe that these three major groups are able to include all types of social groups in cyberspace, considering that each one has its peculiarities of organization and structure. "Project means a temporary business or a complex sequence of activities to provide a product. For people we considered the charismatic individual, able to attract other individuals to their environment, either by their capacity for leadership or the ability to provide interest information to a group of people. Ideas is meant a concept, a set of thoughts of an individual or a social group on any one topic, theory, point of view or opinion. The purpose of this classification (projects, people and ideas) is to identify the different forms of grouping, outlining the main features of each of these groups, the structure of the environment in which it is organized and dynamic. These settings can help people, institutions or companies who wish to use the cyberspace how environment of knowledge generation or development of activities or simply exchange ideas. From the characteristics of each type of community is possible to define the best structure and environment to be built, considering the interests and goals of those who structure the community or the network No final do século XX e no início do século XXI, a popularização do acesso a Internet e o surgimento de softwares amigáveis e ambientes propícios à inter-relação de pessoas no espaço virtual (MySpace, Orkut, Blogspot etc) fez com que o ciberespaço passasse a ser povoado por um número imenso de pessoas com os mais diversos interesses, que resultou no surgimento de comunidades virtuais ou de redes sociais. Essas comunidades ou redes se organizam em torno dos mais diversos interesses. Podem ser grupos de adolescentes que se divertem ao trocar impressões sobre alguma personalidade em destaque na mídia até comunidades que debatem temas como educação, filosofia, saúde pública ou mesmo grupos que desenvolvem algum projeto de grande relevância social ou econômica. O objetivo desta pesquisa é avaliar a viabilidade de se classificar os milhões de comunidades virtuais ou redes sociais em apenas três grandes agrupamentos: comunidades ou redes organizadas em torno de projetos , de pessoas e de idéias . Acreditamos que esses três grandes grupos são capazes de comportar todos os tipos de agrupamentos sociais no ciberespaço, sendo que cada um deles possui suas peculiaridades de organização e estrutura. Entendemos por projeto um ação temporária que tempo por objetivo fornecer um produto singular. Por pessoas consideramos o individuo carismático, com capacidade de atração de outros indivíduos para seu entorno; e por idéias se entende um conceito, um conjunto de pensamentos ou concepções de um indivíduo ou de um grupo social sobre um tema qualquer. O objetivo de tal classificação (projetos, pessoas e idéias) é identificar as diferentes formas de agrupamento e apontar suas principais características. Tais definições podem contribuir com pessoas, instituições ou empresas que pretendam utilizar o ciberespaço como ambiente de geração de conhecimento ou de desenvolvimento de atividades ou simplesmente troca de idéias. A partir das características de cada tipo de comunidade é possível se definir qual a melhor estrutura, levando-se em conta o interesse e objetivo de quem estrutura a comunidade ou a rede

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Rivas, Teobaldo. "Objetos de aprendizagem no contexto das comunidades virtuais auto-organizadas para a produção de software livre e de código aberto." Universidade de São Paulo, 2009. http://www.teses.usp.br/teses/disponiveis/18/18140/tde-23012010-195124/.

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A presente tese tem como objetivo produzir subsídios para a construção de um referencial teórico-metodológico sobre a utilização dos objetos de aprendizagem no contexto das comunidades virtuais auto-organizadas para a produção de software livre e de código aberto. Utiliza-se como metodologia a etnografia virtual (HINE, 2000) em conjunto com a teoria analítica da ação mediada (WERTSCH, 1991) e a análise de conteúdo (BARDIN, 2000). A coleta de dados foi efetuada, em duas fases, nos fóruns de discussão de quatro (4) comunidades, além de uma comunidade incubadora de desenvolvimento de projetos de software livre e de código aberto. Constata-se que os objetos de aprendizagem mediam o processo de solução de problemas, uma vez que 100% dos problemas da amostra analisada foram resolvidos, apesar da ausência de um padrão de conformidade desses objetos. Esta limitação é superada em razão do perfil específico imperante dos membros ativos da comunidade, pois estes possuem elevado nível de comportamento colaborativo/cooperativo, iniciativa voluntária, desprendimento, obstinação, capacidade de autoaprendizagem, autonomia, independência, disciplina, responsabilidade e comprometimento com prazos, qualidade dos produtos e outras exigências estabelecidas pela comunidade. Outro fator de relevância é que as comunidades são ricas em interação humana, o que qualifica o processo do significado da mediação e o ambiente de colaboração, nas ações referentes à localização, montagem e contextualização dos objetos de aprendizagem. Os significativos resultados atingidos por estas comunidades têm impactado, sobremaneira, as grandes organizações de produção de software, levando-as a rever suas estratégias corporativas, boas práticas de desenvolvimento, gestão de pessoas, equipes e projetos. Por outro lado, infere-se que a sustentabilidade de tais comunidades não pode estar assentada somente em atributos e habilidades pessoais, principalmente pelo fato de que a localização dos objetos de aprendizagem para a solução de problemas baseia-se no conhecimento tácito de seus membros. Necessário se faz agregar inovações na forma e funcionalidade de tais comunidades (padrão de conformidade, métodos e ferramentas tecnológicas), com vistas a possibilitar uma efetiva e universal acessibilidade do conhecimento produzido para a solução mais eficiente dos problemas, bem como incorporar membros com comportamentos e habilidades diversos. Os resultados desta pesquisa contribuem para as inovações futuras, no campo teórico e prático, na definição de um padrão de conformidade para a especificação, indexação, uso, combinação e avaliação dos objetos de aprendizagem, além de motivar a mudança de comportamento, cultura e forma de aprender. The present thesis aims to produce subsidies for the development of a theoreticalmethodological referential on the use of learning objects in the context of self-organized virtual communities for the development of free and open source software. The methodologies used were the virtual ethnography (HINE, 2000), together with the mediated action analytical theory (WERTSCH, 1991) and content analysis (BARDIN, 2000). Data was collected in two phases: from the discussion forums of (4) four communities, and from an incubator community for the development of free and open source software projects. The learning objects appear to mediate the problem solution processes, since all the problems of the analyzed sample were solved, despite the lack of a standard of compliance of those objects. This limitation is overcome due to the specific dominant profile of the active members of the community, who display a high level of collaborative behavior, voluntary initiative, detachment, obstinacy, auto-learning capacity, autonomy, independence, discipline, responsibility and commitment to deadlines, product quality and other requirements established by the community. Another relevant aspect is that the communities are abundant in human interaction, what qualifies the mediation significance process and the collaborative environment in the actions referring to location, assembling and contextualization of the learning objects. The meaningful results obtained by those communities have led great software production organizations to review their corporate strategies, good developmental practices, staff, people and project management. On the other hand, it is inferred that the sustainability of those communities can not be maintained only by personal attributes and abilities, specially because the location of the learning objects for problem solution is based on the tacit knowledge of their members. It is necessary to aggregate innovation into the nature and functionality of those communities (standard compliance, technological methods and tools), to not only enable an effective and universal accessibility to knowledge leading to more efficient problem solution, but also to incorporate members with diverse behavior and abilities. The results of the present research contribute to future innovation in both theoretical and practical fields in the definition of a pattern of conformity for the specification, indexation, use, combination and evaluation of learning objects, in addition to motivating a change of behavior, culture and way of learning.

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Dörl, Maria, Jonathan Kurz, and Alexander Clauss. "Kritischer Perspektivenwechsel im virtuellen Klassenzimmer: Charakteristika einer erfolgreichen virtuellen Zusammenarbeit aus Studierendensicht." TUDpress, 2019. https://tud.qucosa.de/id/qucosa%3A36590.

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Arbeitsbedingungen verändern sich immer deutlicher, insbesondere im Bereich der Wissensarbeit. Die moderne Informations- und Kommunikationstechnologie (IKT) führt zu einem Bedeutungsverlust zentraler, lokal begrenzter Arbeitsplätze. Gleichzeitig gewinnt die Fähigkeit zur Zusammenarbeit in dezentralen, interkulturellen, interdisziplinären Teams an Bedeutung (Perez-Sabater, Montero-Fleta, MacDonald, & Garcia-Carbonell, 2015). Neben inhaltsbezogenen Fachkompetenzen gewinnen dadurch Sozial-, Selbst-, Medien- und Methodenkompetenzen in Unternehmen an Relevanz (Kummer, Wolff, Lieske, & Schoop, 2012). Die Vorbereitung der Studierenden auf diese veränderten Arbeitsbedingungen ist eine entscheidende Herausforderung für die Hochschulen (Coyne, 2008). [... aus der Einleitung]

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Barange, Mukesh. "Task-oriented communicative capabilities of agents in collaborative virtual environments for training." Thesis, Brest, 2015. http://www.theses.fr/2015BRES0013/document.

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Les besoins croissants en formation et en entrainement au travail d’équipe ont motivé l’utilisationd’Environnements de réalité Virtuelle Collaboratifs de Formation (EVCF) qui permettent aux utilisateurs de travailler avec des agents autonomes pour réaliser une activité collective. L’idée directrice est que la coordination efficace entre les membres d’une équipe améliore la productivité et réduit les erreurs individuelles et collectives. Cette thèse traite de la mise en place et du maintien de la coordination au sein d’une équipe de travail composée d’agents et d’humains interagissant dans un EVCF.L’objectif de ces recherches est de doter les agents virtuels de comportements conversationnels permettant la coopération entre agents et avec l’utilisateur dans le but de réaliser un but commun.Nous proposons une architecture d’agents Collaboratifs et Conversationnels, dérivée de l’architecture Belief-Desire-Intention (C2-BDI), qui gère uniformément les comportements délibératifs et conversationnels comme deux comportements dirigés vers les buts de l’activité collective. Nous proposons un modèle intégré de la coordination fondé sur l’approche des modèles mentaux partagés, afin d’établir la coordination au sein de l’équipe de travail composée d’humains et d’agents. Nous soutenons que les interactions en langage naturel entre les membres d’une équipe modifient les modèles mentaux individuels et partagés des participants. Enfin, nous décrivons comment les agents mettent en place et maintiennent la coordination au sein de l’équipe par le biais de conversations en langage naturel. Afin d’établir un couplage fort entre la prise de décision et le comportement conversationnel collaboratif d’un agent, nous proposons tout d’abord une approche fondée sur la modélisation sémantique des activités humaines et de l’environnement virtuel via le modèle mascaret puis, dans un second temps, une modélisation du contexte basée sur l’approche Information State. Ces représentations permettent de traiter de manière unifiée les connaissances sémantiques des agents sur l’activité collective et sur l’environnement virtuel ainsi que des informations qu’ils échangent lors de dialogues.Ces informations sont utilisées par les agents pour la génération et la compréhension du langage naturel multipartite. L’approche Information State nous permet de doter les agents C2BDI de capacités communicatives leur permettant de s’engager pro-activement dans des interactions en langue naturelle en vue de coordonner efficacement leur activité avec les autres membres de l’équipe. De plus, nous définissons les protocoles conversationnels collaboratifs favorisant la coordination entre les membres de l’équipe. Enfin, nous proposons dans cette thèse un mécanisme de prise de décision s’inspirant de l’approche BDI qui lie les comportements de délibération et de conversation des agents. Nous avons mis en oeuvre notre architecture dans trois différents scénarios se déroulant dans des EVCF. Nous montrons que les comportements conversationnels collaboratifs multipartites des agents C2BDI facilitent la coordination effective de l’utilisateur avec les autres membres de l’équipe lors de la réalisation d’une tâche partagée Growing needs of educational and training requirements motivate the use of collaborative virtual environments for training (CVET) that allows human users to work together with autonomous agents to perform a collective activity. The vision is inspired by the fact that the effective coordination improves productivity, and reduces the individual and team errors. This work addresses the issue of establishing and maintaining the coordination in a mixed human-agent teamwork in the context of CVET. The objective of this research is to provide human-like conversational behavior of the virtual agents in order to cooperate with a user and other agents to achieve shared goals.We propose a belief-desire-intention (BDI) like Collaborative Conversational agent architecture(C2BDI) that treats both deliberative and conversational behaviors uniformly as guided by the goal-directed shared activity. We put forward an integrated model of coordination which is founded on the shared mental model based approaches to establish coordination in a human-agent teamwork. We argue that natural language interaction between team members can affect and modify the individual and shared mental models of the participants. Finally, we describe the cultivation of coordination in a mixed human-agent teamwork through natural language conversation. In order to establish the strong coupling between decision making and the collaborative conversational behavior of the agent, we propose first, the Mascaret based semantic modeling of human activities and the VE, and second, the information state based context model. This representation allows the treatment of semantic knowledge of the collaborative activity and virtual environment, and information exchanged during the dialogue conversation in a unified manner. This knowledge can be used by the agent for multiparty natural language processing (understanding and generation) in the context of the CEVT. To endow the communicative capabilities to C2BDI agent, we put forward the information state based approach for the natural language processing of the utterances. We define collaborative conversation protocols that ensure the coordination between team members. Finally, in this thesis, we propose a decision making mechanism, which is inspired by the BDI based approach and provides the interleaving between deliberation and conversational behavior of the agent. We have applied the proposed architecture to three different scenarios in the CVET. We found that the multiparty collaborative conversational behavior of C2BDI agent is more constructive and facilitates the user to effectively coordinate with other team members to perform a shared task

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Fraslin, Marie. "Evaluating the capacity of a virtual r&d community of practice : The case of ALSTOM power hydro." Thesis, Grenoble, 2013. http://www.theses.fr/2013GRENI059/document.

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Nous basant sur plusieurs études de cas effectuées au sein de communautés R&D virtuelles d'Alstom Power Hydro, nous démontrons d'une part, qu'un forum peut soutenir différents types d'intéractions allant de la transmission d'informations à la co-construction de connaissances et co-production de solution. Opérationnalisant et améliorant des grilles scientifiques visant à caractériser des communautés de pratiques virtuelles, nous démontrons aussi, qu'il existe un lien entre la configuration d'une communauté et le type de ses intéractions en ligne. Nous démontrons qu’il existe une configuration optimale, de communautés de pratiques virtuelles appliquées à la R&D, qui garantit des intéractions de type co-construction de connaissance et co-production de solution entre ses membres. A l'heure où Microsoft équipe chaque jour 20000 nouveaux utilisateurs de l'application Share point, cette thèse prend tout sens. En opérationnalisant une méthode d'évaluation des communautés de pratiques virtuelles, et en apportant des conseils pour déployer un forum appliqué à la R&D, nous accompagnons tout projet de création de communauté R&D virtuelle et/ou d'instrumentation de ses intéractions par un forum In this dissertation, we explore the potential of a forum to support collaboration and knowledge sharing among Virtual Communities of practice. We thus propose a coding scheme based on the Rainbow model and test it in order to analyze the content of two forums of R&D VcoP. We demonstrate that a forum supports asynchronous argumentative activities and thus enhances global collaboration and knowledge sharing among R&D VcoP members. We then propose an enriched model based on the work of Line Dube and tested it to characterize the R&D VcoP studied. We prove that the community configuration has a direct impact on the online dynamic of the community. We point out the main factors that play a key role in fostering online collaboration and knowledge sharing between R&D Virtual community members

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Wagner, Marcus, and Tove Eriksson. "Projektledares strategier för kunskapsdelning under Covid-19 pandemin." Thesis, Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-176757.

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Bakgrund: Den rådande Covid-19-pandemin har lett till ett ökat distansarbete där projektledare ställts inför nya utmaningar för att försäkra att kunskapsdelning kan ske effektivt inom projektgrupper. Tidigare forskning har visat att kunskapsdelning sker effektivt via social interaktion, och att det sociala utbytet är en viktig faktor för att motivera projektmedlemmar till att dela kunskap. Därav blir det intressant att undersöka vilka effekter det ökade distansarbetet har haft på kunskapsdelningen inom projektgrupper när den sociala kontexten förändras. Syfte: Syftet med studien är att undersöka de förändringar som projektledare har gjort för att försäkra att kunskap kommuniceras och delas inom projektgrupper under den rådande Covid-19 pandemin. Forskningsfrågor: 1) Hur arbetar projektledare med att försäkra att kunskapsdelning sker effektivt i projekt under Covid-19 pandemin? 2) Hur arbetar projektledare med att motivera projektmedlemmar till att dela kunskap under Covid-19 pandemin? Resultat: Det sociala utbytet har visat sig vara en avgörande faktor för att motivera projektmedlemmar till att dela kunskap. Studien visar att digitala hjälpmedel har varit viktiga för att försäkra att kunskapsdelning kan ske effektivt, men att de inte är en helhetslösning. Kunskapsbidrag: Studien utvecklar och nyanserar tidigare publicerad litteratur genom att identifiera viktiga faktorer för effektiv kunskapsdelning under distansarbetet, såsom snabba kommunikationsvägar, uppföljningar, tydlighet, tillgänglighet, bekräftelse och motivation. Background: The current Covid-19 pandemic has led to increased distance work where project managers are faced with new challenges to ensure that knowledge sharing within project groups can be done effectively. Previous research has shown that social interaction is the most effective way to share knowledge, and that social exchange is an important factor in motivating project members to knowledge sharing. Therefore, it is interesting to investigate what effects the increased distance work has had on the sharing of knowledge within project groups when the social context changes.Purpose: The purpose of the thesis is to examine the changes that project managers have made in order to ensure that knowledge is being communicated and shared within project groups during the current Covid-19 pandemic. Research questions: 1) How do project managers ensure that knowledge sharing is being done effectively during the Covid-19 pandemic? 2) How do project managers motivate the project members to share knowledge during the Covid-19 pandemic? Results: Social exchange has proven to be a crucial factor in motivating project members to share knowledge. The study shows that digital tools have been important to ensure that knowledge sharing can take place efficiently. However, digital tools are not a complete solution to becoming more effective. Knowledge contribution: The thesis develops previously published literature by identifying important factors for effective knowledge sharing during distance work, such as fast communication paths, follow-ups, clarity, availability, acknowledgement, and motivation.

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Pejanovic, Trivko. "Information management : best practices in broad base industries / Trivko Pejanovic." Thesis, North-West University, 2006. http://hdl.handle.net/10394/1564.

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Köhler, Thomas, Eric Schoop, and Nina Kahnwald. "Wissensgemeinschaften in Wirtschaft, Wissenschaft und öffentlicher Verwaltung." TUDpress, 2017. https://tud.qucosa.de/id/qucosa%3A30876.

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Abstract:

Die 20. Tagung der Gemeinschaften in Neuen Medien (GeNeMe) stellt innovative Technologien und Prozesse zur Organisation, Kooperation und Kommunikation in virtuellen Gemeinschaften vor und bildet ein Forum zum fachlichen Austausch insbesondere in den Themenfeldern Wissensmanagement und E-Learning. Diskutiert werden nicht nur technologische oder ökonomische Gesichtspunkte der Nutzung neuer Medien, vielmehr werden auch soziologische, psychologische, personalwirtschaftliche, didaktische und rechtliche Aspekte betrachtet. Die GeNeMe richtet sich an Experten aus Forschung und Industrie und sucht den Erfahrungsaustausch zwischen Teilnehmern verschiedenster Fachrichtungen, Organisationen und Institutionen aus Wirtschaft und Verwaltung. [... aus der Einleitung]

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Weinberg, Manfred. "Times virtuais globais em multinacionais de países em desenvolvimento : um estudo de caso no Brasil." Universidade do Vale do Rio dos Sinos, 2018. http://www.repositorio.jesuita.org.br/handle/UNISINOS/7334.

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Submitted by JOSIANE SANTOS DE OLIVEIRA (josianeso) on 2018-10-08T15:50:28Z No. of bitstreams: 1 Manfred Weinberg_.pdf: 1835574 bytes, checksum: 46b2cf436002a018205b8d7e607c8d19 (MD5) Made available in DSpace on 2018-10-08T15:50:28Z (GMT). No. of bitstreams: 1 Manfred Weinberg_.pdf: 1835574 bytes, checksum: 46b2cf436002a018205b8d7e607c8d19 (MD5) Previous issue date: 2018-07-27 Nenhuma Os Times Virtuais Globais têm características específicas em relação às equipes presenciais, e a dinâmica de trabalho e relações interpessoais são mais complexas em um time virtual, sendo necessário gerenciar de forma diferente. Em grande parte, isso ocorre pelo fato de os componentes de um time virtual global terem impactos com a tecnologia de comunicação (não é face to face) e muita interação eletrônica como meio de integração. Aliado a isso, existem barreiras no processo de trabalho, como diferenças culturais, fuso horário e idioma, que aumentam muito os desafios em relação às equipes presenciais. A presente dissertação buscou investigar e analisar os fatores-chave na gestão de um time virtual global sob o prisma de uma multinacional de um país em desenvolvimento. O método utilizado foi o estudo de caso único, por se tratar de um caso contemporâneo e pela acessibilidade dos dados, quando o pesquisador tem acesso limitado a outras fontes (GIL, 2002). Para análise de dados, foi utilizada a triangulação das informações e a técnica de conteúdo. Os resultados evidenciam fatores-chave para boa gestão dos times virtuais, corroborando com outras pesquisas sobre o tema. No entanto, este estudo permitiu observar peculiaridades, como fatores específicos em um país em desenvolvimento que não foram verificados na literatura. Global virtual teams have specific characteristics in relation to face-to-face teams and the work dynamics and interpersonal relationships are more complex in a virtual team, and it is necessary to manage differently. This is largely due to the fact that the global virtual team components have communication technology impacts (not face to face) and a lot of electronic interaction as integration possibility. In addition, there are barriers in the work process such as: cultural differences; time zone; language, which considerably increases the challenges in relation to face-to-face teams. The present dissertation looked for to investigate and analyze the key factors in a global virtual team management under the multinational in a developing country focus. The method used was the single case study, because it was contemporary with limited data accessibility, when the researcher has limited access to other sources (GIL, 2002). For data analysis was used the triangulation data and content technique. The result shows key factors for virtual team’s good management, corroborating with other research on this subject. However, this study allowed us to observe peculiarities such as specific factors in a developing country multinational that were not verified in the literature.

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Dissertations / Theses on the topic 'Virtual knowledge management'

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