Academic literature on the topic 'Virtual Communities of Practice (VCoPs)'
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Journal articles on the topic "Virtual Communities of Practice (VCoPs)"
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Alali, Haitham, and Juhana Salim. "Virtual Communities of Practice Success in Healthcare Sector." Applied Mechanics and Materials 411-414 (September 2013): 950–53. http://dx.doi.org/10.4028/www.scientific.net/amm.411-414.950.
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Healthcare organizations spend hundreds of thousands implementing KM initiatives in term of developing practitioners and expert resources. One of the KM initiatives in healthcare sector is Virtual Communities of Practice (VCoPs). VCoPs are used by health professionals and researchers to improve the quality of healthcare services by enhancing health practitioners knowledge. However, some researchers and practitioners question the effectiveness of this contribution owing to the well-publicized failure of numerous KM initiatives. Based on the prior IS success theories, this article has developed a multidimensional model of VCoPs success to support knowledge sharing behaviour among healthcare practitioners. The proposed model can be used to evaluate and measure the effectiveness of VCoPs in knowledge sharing. This in turn might fill the available gap in translating research findings and evidence based practices into action (Know-Do gap) in daily healthcare practices.
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Yada, Nicole, and Milena Head. "Attitudes Toward Health Care Virtual Communities of Practice: Survey Among Health Care Workers." Journal of Medical Internet Research 21, no. 12 (December 4, 2019): e15176. http://dx.doi.org/10.2196/15176.
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Background Virtual communities of practice (VCoPs) have been shown to be an effective means for knowledge and research uptake, but little is known about why health care workers choose to use them. The elaboration likelihood model (ELM) is a theoretical model of persuasion that distinguishes between different routes of information processing that influence attitude formation and change. To date, no research has investigated the antecedents to these processing routes for VCoPs within a health care setting. In understanding these determinants, VCoPs can be appropriately designed to increase their chances of use and value among health care professionals. Objective Our aim is to explore how motivation and ability affect attitudes toward using VCoPs for those working in health care. Methods Data were collected from 86 health care workers using an online survey at two Canadian health care conferences. Participants were shown a mock VCoP and asked about their perceptions of the online platform and related technologies. The survey instrument was developed based on previously validated scales to measure participants’ ability and motivation toward using a VCoP. Attitudes were assessed both at the beginning and end of the study; intention to use the platform was assessed at the end. Results Ability (expertise with CoPs and VCoPs) was found to directly affect intention to use the system (P<.001 and P=.009, respectively) as was motivation (P<.001). Argument quality had the greatest effect on formed attitudes toward VCoPs, regardless of the user’s level of experience (lower expertise: P=.04; higher expertise: P=.003). Those with higher levels of CoPs expertise were also influenced by peripheral cues of source credibility (P=.005 for attitude formation and intention to use the system) and connectedness (P=.04 for attitude formation; P=.008 for intention to use the system), whereas those with lower levels of CoP expertise were not (P>.05). A significant correlation between formed attitude and intention to use the VCoPs system was found for those with higher levels of expertise (P<.001). Conclusions This research found that both user ability and motivation play an important and positive role in the attitude toward and adoption of health care VCoPs. Unlike previous ELM research, evidence-based arguments were found to be an effective messaging tactic for improving attitudes toward VCoPs for health care professionals with both high and low levels of expertise. Understanding these factors that influence the attitudes of VCoPs can provide insight into how to best design and position such systems to encourage their effective use among health care professionals.
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Hernández Soto, ROBERTO, MÓNICA Gutiérrez Ortega, and BARTOLOMÉ Rubia Avi. "Key factors in Knowledge Sharing Behavior in Virtual Communities of Practice: A Systematic Review." Education in the Knowledge Society (EKS) 22 (March 5, 2021): e22715. http://dx.doi.org/10.14201/eks.22715.
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Virtual Communities of Practice (VCOP) are environments widely recognized as knowledge management instruments, and their sociocultural contributions are being incipiently valued. However, VCOPs are complex participation contexts due to their sociotechnical and sociocultural nature. Participation mechanisms, particularly Knowledge Sharing Behavior (KSB), have been studied from heterogeneous theoretical foundations and practical research methods. Therefore, a wide dispersion of factors and dimensions has been identified. This paper aims to present an overview that summarizes and systematizes the key drivers of KSB in VCOPs. This paper presents a systematic review of KSB in VCOPs, based on 42 studies retrieved from WOS, SCOPUS and Science Direct. The review was conducted using the PRISMA model. The selection and qualitative synthesis of articles was enriched using Nvivo for coding and analysis of the full text documents. The results suggest that KSB in VCOPs have a multidimensional and multifactorial character that includes personal, interpersonal, contextual, and technological factors. The typology of factors presented could serve in academic settings to conduct new theoretical or empirical research, or in practitioner settings to implement VCOPs in institutions across diverse sectors. New assessment instruments of KSB in VCOPs could be based on this typology.
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Jantakun, Thiti, Kitsadaporn Jantakun, and Thada Jantakoon. "STEAM Education Using Design Thinking Process Through Virtual Communities of Practice (STEAM-DT-VCoPs)." Journal of Educational Issues 7, no. 1 (April 23, 2021): 249. http://dx.doi.org/10.5296/jei.v7i1.18420.
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These objectives of the study are 1) to design STEAM education using Design Thinking Process through Virtual Communities of Practice (STEAM-DT-VCoPs), and 2) to evaluate the designed STEAM-DT-VCoPs. It divides the research procedures into two phases. The first phase is to design STEAM-DT-VCoPs, and the second phase is to evaluate the STEAM-DT-VCoPs. The sample group of this study comprises fourteen experts selected by purposive sampling. The arithmetic mean and standard deviation analyzed data. The research findings are: 1) The STEAM-DT-VCoPs comprise three steps are 1.1) the role of virtual communities of STEAM practice 1.2) Design Thinking Process through Virtual Communities of Practice, and 1.3) the various disciplines in STEAM education. 2) The experts agree that STEAM-DT-VCoPs is the highest level of appropriateness.
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Peeters, Ward, and Marilize Pretorius. "Facebook or fail-book: Exploring “community” in a virtual community of practice." ReCALL 32, no. 3 (April 7, 2020): 291–306. http://dx.doi.org/10.1017/s0958344020000099.
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AbstractCreating collaborative working and learning experiences has long been at the forefront of computer-assisted language learning research. It is in this context that, in recent years, the integration of social networking sites and Web 2.0 in learning settings has surged, generating new opportunities to establish and explore virtual communities of practice (VCoPs). However, despite the number of studies on the concept, research remains inconclusive on how learners develop a sense of community in a VCoP, and what effect this may have on interaction and learning. This research project proposes to use social network analysis, part of graph theory, to explore the configuration of a set of VCoPs, and presents an empirical approach to determine how interaction in such communities takes shape. The present paper studies the concept of “community” in two VCoPs on Facebook. Participants (Group 1: N = 123, Group 2: N = 34) in both VCoPs are enrolled in English as a foreign language courses at two Belgian institutions of higher education. Social network analysis is used to show how both learner groups establish and develop a network of peers, and how different participants in those groups adopt different roles. Participation matrices reveal that interaction mainly revolves around a number of active key figures and that certain factors such as the incorporation of online and offline assignments and the inclusion of a teacher online result in varying levels of success when establishing collaborative dialogue within the VCoPs. Recommendations are formulated to inform and improve future practice.
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Wang, Jun, Ruilin Zhang, Jin-Xing Hao, and Xuanyi Chen. "Motivation factors of knowledge collaboration in virtual communities of practice: a perspective from system dynamics." Journal of Knowledge Management 23, no. 3 (April 8, 2019): 466–88. http://dx.doi.org/10.1108/jkm-02-2018-0061.
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PurposeAlthough researchers have demonstrated a significant interest in motivation factors of knowledge collaboration, previous studies have seldom explored the dynamic interrelations in virtual communities of practice (VCoPs) over time that involve the iteratively melding of knowledge collaboration motivations and behaviours. Therefore, this study aims to unveil the interactive dynamics amongst motivation factors of knowledge collaboration in VCoPs from a perspective of system dynamics (SD).Design/methodology/approachAccording to the SD method proposed by Forrester, this paper develops an SD model of motivation factors of knowledge collaboration in VCoP by identifying interactions of motivation factors based on behavioural theories, validating the proposed model by structural tests and behaviour tests involving historical data from 939 Wikipedians and analysing the impacts of policy regulations on knowledge collaboration behaviours in Wikipedia.FindingsIn accordance with current literature, this study categorises intrinsic, extrinsic and community motivation factors of knowledge collaborations in VCoPs. According to the SD method, this study develops and validates an SD model to reveal interesting non-linear dynamics of these motivation factors which are neglected by prior studies. This study also conducts dynamic what-if analyses to suggest policy regulations to promote knowledge collaborations in the context of Wikipedia.Originality/valueDifferent from prior empirical studies which normally take on a snapshot of motivation factors, this study discloses a dynamic picture of their interrelations by unfolding their behaviour patterns over time. The main contribution of this paper is to develop and validate an SD model of motivation factors of knowledge collaboration in VCoP and to reveal and elaborate their dynamics for policy regulations in VCoPs based on simulation results.
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Shaw, Louise, Dana Jazayeri, Debra Kiegaldie, and Meg Morris. "Virtual communities of practice to improve clinical outcomes in healthcare: protocol for a 10-year scoping review." BMJ Open 11, no. 7 (July 2021): e046998. http://dx.doi.org/10.1136/bmjopen-2020-046998.
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IntroductionVirtual communities of practice (VCoPs) use a common online platform to provide healthcare professionals with the opportunity to access highly specialised knowledge, build a professional support network and promote the translation of research evidence into practice. There is limited reporting of how best to design and administer VCoPs within healthcare organisations. The primary aim of this scoping review is to identify the best methods used to establish and maintain VCoPs. Findings shall be used to develop a flexible framework to guide the establishment and facilitation of a VCoP for healthcare professionals to ensure the translation of falls prevention clinical guidelines into practice.Methods and analysisA five-stage scoping review process will be followed based on Arksey and O’Malley’s framework and refined by the Joanna Briggs Institute Methodology. An initial limited search of PubMed and Cumulative Index to Nursing and Allied Health Literature will identify relevant studies and assist with search term development. This will be followed by a search of five online databases to identify papers published from January 2010 until November 2020. Papers will be independently screened by two reviewers, and data extracted and analysed using a reporting framework. Qualitative data will be analysed thematically and numerical synthesis of the data will be conducted.Results and disseminationThe results of this scoping review will highlight the best ways to design and manage VCoPs in healthcare organisations. The findings will be presented at relevant stakeholder workshops, conferences and published in peer-reviewed journals.
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Chang, Hsin Hsin, Pei-Hsuan Hsieh, and Chen Su Fu. "The mediating role of sense of virtual community." Online Information Review 40, no. 7 (November 14, 2016): 882–99. http://dx.doi.org/10.1108/oir-09-2015-0304.
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Purpose The purpose of this paper is to provide a comprehensive model to illustrate the mediating role of sense of virtual community (SOVC) in virtual communities of practices (VCoPs). The interrelations between social capital and collective action in terms of knowledge contribution in the VCoP context are also examined. Design/methodology/approach A total of 253 members from the Zclub and Jorsindo, responded to the survey. PLS-SEM path modeling was used to analyze survey data. Findings Members’ structural capital and cognitive capital both positively and significantly influence members’ SOVC, and, in turn, their SOVC influences relational capital. Research limitations/implications The study linked two theories, namely, social capital and theory of collective action, to discuss knowledge contribution in VCoPs. Social capital and SOVC have significant and positive effects on knowledge contribution in VCoPs. Practical implications Knowledge contributions in VCoPs are created through interactions among members, as well as the facilitation resulting from shared visions. Administrators can promote the formation of social-interaction ties in VCoPs to reinforce the formation of social capital and a SOVC. Social implications Administrators of knowledge-oriented groups must strive to sustain proper levels of SOVC among members to ensure their continued participation in VCoPs. Originality/value The main objectives of this study were to examine the effects of social capital (structural, cognitive, and relational capitals) on the quality and quantity of knowledge contribution. SOVC was proposed as a mediator in the relationship between structural and/or cognitive capital toward relational capital.
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Romero-Mas, Montse, Beni Gómez-Zúñiga, Andrew M. Cox, and Anna Ramon-Aribau. "Designing virtual communities of practice for informal caregivers of Alzheimer’s patients: An integrative review." Health Informatics Journal 26, no. 4 (September 19, 2020): 2976–91. http://dx.doi.org/10.1177/1460458220950883.
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The main aim of this study is to review the literature to show how ideas around virtual communities of practice (VCoP) offer a model for supporting informal caregivers of Alzheimer’s patients (caregivers) to learn how to deal with caregiving demands. Caregivers are individuals who have a significant personal relationship with and provide a broad range of unpaid assistance to an older person or an adult with a chronic or disabling condition outside of a professional or formal framework. This review will examine the current evidence on the needs of caregivers, identify dimensions to be considered in VCoP design and suggest further directions of research. The investigation is an integrative review that builds a bridge between different areas of work. The outcome is eleven dimensions for the design of successful VCoPs for caregivers: Network Structure, Technology, Moderator, Scale, Alignment, Community Design, Sense of Trust, Knowledge Sharing, Sustainability, Ethics and Evaluation. In addition, we propose a Tree Metaphor to present our research results. Well-designed interventions based on VCoP principles have the potential of addressing caregivers’ needs.
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Antonacci, Grazia, Andrea Fronzetti Colladon, Alessandro Stefanini, and Peter Gloor. "It is rotating leaders who build the swarm: social network determinants of growth for healthcare virtual communities of practice." Journal of Knowledge Management 21, no. 5 (September 11, 2017): 1218–39. http://dx.doi.org/10.1108/jkm-11-2016-0504.
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Purpose The purpose of this paper is to identify the factors influencing the growth of healthcare virtual communities of practice (VCoPs) through a seven-year longitudinal study conducted using metrics from social-network and semantic analysis. By studying online communication along the three dimensions of social interactions (connectivity, interactivity and language use), the authors aim to provide VCoP managers with valuable insights to improve the success of their communities. Design/methodology/approach Communications over a period of seven years (April 2008 to April 2015) and between 14,000 members of 16 different healthcare VCoPs coexisting on the same web platform were analysed. Multilevel regression models were used to reveal the main determinants of community growth over time. Independent variables were derived from social network and semantic analysis measures. Findings Results show that structural and content-based variables predict the growth of the community. Progressively, more people will join a community if its structure is more centralised, leaders are more dynamic (they rotate more) and the language used in the posts is less complex. Research limitations/implications The available data set included one Web platform and a limited number of control variables. To consolidate the findings of the present study, the experiment should be replicated on other healthcare VCoPs. Originality/value The study provides useful recommendations for setting up and nurturing the growth of professional communities, considering, at the same time, the interaction patterns among the community members, the dynamic evolution of these interactions and the use of language. New analytical tools are presented, together with the use of innovative interaction metrics, that can significantly influence community growth, such as rotating leadership.
Dissertations / Theses on the topic "Virtual Communities of Practice (VCoPs)"
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Ogbamichael, Hermon Berhane. "Information & knowledge sharing within virtual communities of practice (VCoPs)." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2799.
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Thesis (DTech (Informatics))--Cape Peninsula University of Technology, 2017.The concept of virtual community of practice (VCoP) emanates from the need to create a new mode of learning and knowledge creation. It is found that highly structured forums are not necessarily the best way to assist people to learn and improve their knowledge. This then, requires organisations to seek alternative informal ways to share knowledge. The significance of optimising knowledge sharing results in VCoPs receiving considerable attention while searching for new ways to draw on expertise dispersed across global operations. This impacts organisations, thereby enabling them to respond more speedily to the demands of their stakeholders. The fast pace of change in their business environments is also a factor to contend with. Within this context, the use of VCoPs to optimise both, tacit and explicit knowledge sharing within stakeholders, is the central theme of this research. The findings from literature enables the researcher to explore scientific based models that may have the potential to enhance knowledge sharing in an enterprise. The Life Cycle knowledge flow model is found to be the most comprehensive compared to two other models – namely, a Spiral knowledge flow model and Dynamic knowledge flow model. The outflow from the findings in literature is that the Life Cycle knowledge flow model is selected as the basis to conduct two surveys to determine if the model could be adapted to improve knowledge sharing within VCoPs in particular, and in an enterprise in general. The result of the two surveys conducted (in 2011/2012 and 2016), leads to establishing an extended Life Cycle knowledge flow model. The established model enhances knowledge sharing within VCoPs, and in turn, assists when optimising knowledge sharing in an enterprise. This extended model covers six phases of knowledge development to improve knowledge sharing within VCoPs. The first phase enhances the creation of both, tacit and explicit knowledge. The second phase enables to optimise the organisation of knowledge. The third phase enables the formalisation of tacit knowledge, that is, conversion of tacit to explicit knowledge. The fourth phase improves the distribution of knowledge. The fifth phase enables to optimise the application of knowledge and the final phase enables the evolution or continuous development of knowledge. The contribution of this research proposes that a comprehensive knowledge flow model, namely the Life Cycle knowledge flow model found in literature, served as the basis for this research. However, this model was never tested or verified if it indeed optimises knowledge sharing within VCoPs. The two surveys (Survey One 2011/12 and Survey Two 2016) were developed and distributed to respondents to verify the model’s suitability to VcoPs. As a result of responses received from the two surveys, the researcher was then able to develop an extended Life Cycle knowledge flow model that particularly, optimises knowledge sharing within VCoPs. This research further contributes in formulating a scientific based knowledge flow model that can be adapted to social networks. Therefore, this research also creates the foundation to further study to investigate the optimisation of knowledge sharing in social networks. In recent literature, social networks are established as one of the informal mechanisms to share and enhance knowledge sharing in an enterprise.
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Mason, Cecily Jane, and cecilym@deakin edu au. "Virtual Communities of Enterprise Value Creation Potential for Regional Clusters." Deakin University. Management and Marketing, 2008. http://tux.lib.deakin.edu.au./adt-VDU/public/adt-VDU20090129.152913.
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Governments around the world have pursued ICT based initiatives including the provision of infrastructure to assist regional areas to develop economically (Beckinsale et al. 2006). There has been considerable interest in exploiting ICT to develop high technology clusters and support innovative networks (Lawson & Lorenz 1999). However, these initiatives have met with mixed success. It is clear that such development depends on more than providing appropriate technology Attention to social and organisational factors is crucial if regional areas are to realise the potential of ICT as a tool for regional development (Gengatharen & Standing 2005). It is important to understand the nature of business networking as well as the perspective of those participating in such networks if successful initiatives are to be established. The aim of this research is to identify how ICT can be used for knowledge sharing among businesses in regional areas and how the online networks through which knowledge is shared can contribute to the development of the region.
This research investigates the question of what value small businesses in those regions derive from knowledge sharing networks using ICT. It also seeks to identify the value creation potential of those networks for their region. Previous research has shown that large organisations have achieved significant value from virtual communities of practice (VCoPs) as a structure for sharing knowledge and supporting innovation (Wenger 2004). The concept of Communities of Practice and Virtual Communities of Practice provided a useful point of departure for this research.
The investigation comprised interpretive case studies of two Australian regional areas and their local business networks which incorporated SMEs in a variety of industries. Each case study was conducted in three stages. First, semi-structured interviews were conducted with regional economic development leaders. Second, 192 small and medium business owners were surveyed about their business activities and their participation in local business networks. Third, in-depth interviews were conducted with 23 small business owners to gain a richer understanding of their participation in knowledge-sharing networks and the value they realised or anticipated from various knowledge-sharing activities. A combined analysis of the two cases was conducted as well as the individual analyses. The research adopted a modified Structured Case method (Carroll & Swatman 2000).
The analysis of the two case studies revealed:
a.) There was a significant difference between the majority of SMEs who traded within the region and those trading largely beyond the region. The latters more proactive online sharing knowledge and seeking of business opportunities would enable them to access most value from VCoEs.
b.) The participating SMEs operated in a number of industries and what they had in common was an interest in improving their enterprises. Consequently they used their regional networks which were not aligned to any one industry to make connections and share knowledge. They did not necessarily seek to access specific information.
c.) A necessary prerequisite of VCoEs is having vibrant CoEs where face-to-face interaction enhances the development of trust and social capital. This appeared as an important factor facilitating the move to incorporate online knowledge sharing.
d.) Younger businesses appeared to gain the most value from knowledge sharing in CoEs as they were using their networks to determine how to grow their firm.
e.) The value of VCoEs to the SME participants is primarily in their general connection to other businesses in the region. Since the participants operate in a number of industries, what they have in common is an interest in their enterprises. The main value appears to come from the potential of the VCoEs to add to this connection and to social capital.
This study found that successful management of VCoEs must:
i) Ensure the network website is actively used by members before attempting to incorporate online knowledge sharing.
ii) Monitor and stimulate online forum interaction rather than rely on interaction to occur naturally.
iii) Not rely on email as a mechanism for stimulating knowledge sharing. Email is seen as more appropriate for formal documentation than for candid exchange of views.
The concept of virtual communities of practice was found to be somewhat inappropriate for the diverse SMEs in the regional networks. Because of their diversity, they do not necessarily see value in sharing knowledge about practice but they do see value in sharing more general information and in providing support, connection and ideas that facilitate the strategic direction of their business. To address this issue, the concept of virtual communities of enterprise (VCoEs) is proposed as recognition of what the participating SMEs had in common: an interest in their individual businesses as part of the region.
The original contribution of this research consists of its identification of the issues in linking SMEs across industries. It provides new insights on the business practices of regional SMEs and developed the concepts of Community of Enterprise (CoE) and Virtual Community of Enterprise (VCoE) to capture the special nature of knowledge sharing in regional multi-industry business networks. New perspectives are revealed on the ways that value could be derived from knowledge sharing by these regionally networked SMEs, as such it adds to the body of knowledge in an area where there has been little systematic investigation. This research reinforces the importance of social capital as an essential pre-requisite for accessing the value of intellectual capital in regions. Social capital emerges as vital when establishing and maintaining face-to-face knowledge sharing in regional networks and a necessary pre-condition for successfully establishing online knowledge sharing. Trust is a key factor and this research extends understanding of the role of social capital and the importance of trust in regional networks and online interaction. Its findings have significant implications for the development and management of CoEs and VCoEs as it outlines the key elements that need to be addressed when establishing and maintaining them, the appropriate applications for this context and the issues involved in management of the networking and online contexts. These findings not only increase our understanding of the management dynamics of online networks, they can also provide guidance to those seeking to establish successful VCoEs.
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Arnell, Rose. "Teacher Beliefs on Personal Learning, Collaboration, and Participation in Virtual Communities of Practice." ScholarWorks, 2014. https://scholarworks.waldenu.edu/dissertations/48.
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Virtual communities of practice have been used to improve teachers' instructional practice; yet, many of these communities do not take into account the effect of teachers' personal learning and collegial collaboration beliefs on engagement within this model. The purpose of this qualitative case study was to examine if teaching was enhanced through participation in virtual communities of practice and determine if teachers' personal beliefs prior to entering these communities influenced their engagement. Wenger's social learning theory served as the conceptual framework. The research questions asked how teachers' beliefs on personal learning and their beliefs on collaboration influenced their engagement in virtual communities of practice and how personal learning networks facilitated extended technology-based learning in the classroom. Data were collected through 2 semi structured interviews with 9 teacher participants and analysis of digital records from the Classroom 2.0 and Flat Connections Nings. Manual, open-coding of the data revealed themes which explained the use of personalized learning networks for instructional growth and social networking for collaborative practice. Findings indicated that while teachers' previously held ideas were not significantly altered, the social, supportive environments created through virtual learning communities made a suitable setting for professional development. These findings may effect positive social change as virtual communities of practice for teachers evolve into professional development environments that challenge teacher beliefs, use progressive technologies, and engage teachers in collaborative activities.
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Araya, Rebolledo Jacqueline Paz. "Analysis of scientific virtual communities of practice." Tesis, Universidad de Chile, 2015. http://repositorio.uchile.cl/handle/2250/130775.
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Ingeniera Civil IndustrialLas diferentes redes sociales han surgido a partir del sentido común y natural de los humanos por reunirse en torno a un tema, sintiendo que pertenecen a una Comunidad, la cual es representada por una red de relaciones complejas entre las unidades que cambia con el tiempo. Una Comunidad es un grupo de vértices que comparten propiedades comunes y desempeñan un papel similar dentro del grupo, las cuales pueden ser clasificadas como Comunidades de interés, en el que los miembros comparten un interés particular, y Comunidades de práctica, donde los miembros comparten inquietudes, participan y desarrollan un tema volviéndose expertos. Si estas interacciones ocurren sobre plataformas en línea, son llamadas Comunidades virtuales de interés (VCoI) y Comunidades virtuales de práctica (VCoP). El estudio de las Comunidades virtuales (VC) no sólo ayuda a entender su estructura interna, sino que también a descubrir cómo el conocimiento es compartido, los principales miembros, proporcionar herramientas a los administradores para mejorar la participación y asegurar la estabilidad de la comunidad en el tiempo. El área de Análisis de Redes Sociales y de Minería de Datos han estudiado el problema, pero ninguno toma en cuenta el significado del contenido que los miembros de una comunidad generan. Por lo tanto, la principal contribución de este trabajo es tomar en cuenta la semántica de los contenidos creados por los miembros de dos VCoP, así como las propiedades estructurales de las redes que forman, para estudiar la existencia de otros miembros claves, buscar los principales temas de investigación, y estudiar las propiedades de las nuevas redes creadas con contenido. Se utilizó una VCoP científica del área de computación ubicua, y otra del área Web Semántica, considerando como data los autores de los papers aceptados en las conferencias de las comunidades y su contenido. Este trabajo propone dos métodos, el primero, busca representar cada artículo escrito por los miembros por sus Keywords, y el segundo, busca extraer los temas subyacentes de cada paper con el modelo probabilístico LDA. Con el resultado de estos métodos, las interacciones entre autores pueden ser construidas basándose en el contenido en lugar de sólo la relación de coautoría (red base para comparar los métodos). La metodología propuesta es un proceso híbrido llamado SNA-KDD que incluye la extracción y procesamiento de datos de texto, para su posterior análisis con SNA para descubrir nueva información, utilizando teoría de grafos, algoritmos de clasificación (HITS y PageRank) y diferentes medidas estructurales para redes. Los resultados muestran que las redes científicas en estudio pueden ser modeladas como VCoPs usando la metodología SNA-KDD usando teoría de grafos. Esto queda evidenciado en los resultados de la métrica Modularidad, obteniendo valores sobre 0,9 en la mayoría de las redes, lo que indica una estructura de comunidad. Además, los métodos propuestos para introducir el contenido generado por sus miembros, Keywords y Modelo de Tópicos LDA, permite reducir la densidad de todas las redes, eliminando relaciones no relevantes. En la red de Computación Ubicua, con 1920 nodos, se redujo de 5.452 arcos a 1.866 arcos para método de Keywords y a 2.913 arcos para modelo LDA; mientras que en la red de Web Semántica permitió reducir de 20.332 arcos a 13.897 arcos y 8.502 arcos, respectivamente. La detección de miembros claves se realizó contra una comparación de los autores más prominentes del área según las citaciones en Google Scholar. Los resultados indican que la mejor recuperación de miembros claves se da en el método de tópicos por LDA con HITS para el primer dataset, para el segundo se da en Keywords, tanto en métricas de Recall como en Precision.
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Majewski, Grzegorz. "Online knowledge sharing in virtual communities of practice." Thesis, University of the West of Scotland, 2012. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.557267.
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Knowledge Management (KM) techniques and tools have been utilized by organizations from diverse sections of the Economy to achieve numerous goals such as: competitive advantage, increased innovativeness and global project management. One of the techniques of KM that has gained prominence as a very useful knowledge sharing tool is Virtual Communities of Practice. It originated from work on situated learning. In order to utilize it in a proper way it is necessary to take into account human, psychological, social and technological factors. The purpose of this research is to investigate the factors that influence participants of VCoP while they play two distinct roles: knowledge provider and knowledge receiver. This is a gap in knowledge as there is a shortage of studies that analyse these two roles in VCoPs. Most of the research in this area focus on the knowledge provider role, with few studies considering the knowledge receiver role. Both roles are present only in a few studies and even so they are not the main topics of those researches and thus these roles are not fully recognized by the authors. This leads to the research problem of how to evaluate knowledge sharing activities performed by the participants of VCoPs while they play these two distinct roles: knowledge provider and knowledge receiver. In order to address this research problem it was necessary to identify and analyse the underlying constructs and how they interact with each other. The process of identifying these constructs and their relationships was supported by existing literature and models formulated by other researchers. In 2 particular and substantial to this research were three models formulated by: Chiu et al. 2006, Lin et al 2009 and Jiacheng et al 2010. The research built relationships between the identified constructs in order to develop a research model. The constructs of the research model were operationalized into appropriate questionnaire items and interview questions. Data was collected using a validated questionnaire and interviews with key members of two VCoPs. The first study was performed with Laurea Labs in Finland and focused on knowledge intensive processes, while the second study with a group in Second Life investigated online knowledge sharing in an immersive virtual environment. In order to evaluate the research model, collected data was analysed. The tools used were Principal Components Analysis, Correlation Analysis and Multiregression Analysis. It was utilized to evaluate the conceptual model. The contribution to knowledge of this study is the identification of the critical factors influencing online knowledge sharing in virtual communities of practice, the design of conceptual model for knowledge sharing that brings together the two distinct roles participants can play (knowledge provider and knowledge receiver), operationalisation of the factors into questionnaire items and interview questions as well as empirical research in two diverse environments (research lab and immersive virtual world). 3 The most significant relationships were between Knowledge Provision and Knowledge Reception on the one hand and Online Knowledge Sharing on the other as well as Perceived Benefits and Perception of Community. The nonsignificant relationships were dropped in the final model. Qualitative findings introduced Language and Innovation Capabilities as new constructs. Besides, further findings from correlation analysis have introduced new relationships termed as propositions on the model. The implications of the research include the difference in the way the receivers as opposed to givers of knowledge in VCoPs should be motivated to engage in knowledge sharing processes. Some of the motivatiors confirmed by this study are benefits, social ties and reciprocity.
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Yavneh, Jonathan S. "Virtual communities in the law enforcement environment do these systems lead to enhanced organizational memory /." Thesis, Monterey, Calif. : Naval Postgraduate School, 2008. http://edocs.nps.edu/npspubs/scholarly/theses/2008/Dec/08Dec%5FYavneh.pdf.
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Thesis (M.A. in Security Studies (Homeland Security and Defense))--Naval Postgraduate School, December 2008.Thesis Advisor(s): Bergin, Richard ; Josefek, Robert. "December 2008." Description based on title screen as viewed on February 5, 2009. Includes bibliographical references (p. 69-71). Also available in print.
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Alghatas, Fathalla M. "Understanding Knowledge Sharing Within Communities of Practice. A Study of Engagement Patterns and Intervention within Community of Practice." Thesis, University of Bradford, 2009. http://hdl.handle.net/10454/4243.
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Online Communities of Practices (CoPs) is emerging as a major form for knowledge sharing in this era of information revolution. Due to the advancement of technology and ease of internet access in every part of the world, people began to get more and more involved in online CoPs to share knowledge. The defining characteristic of a Community of Practice is the interaction between members in order to jointly determine and embrace goals, eventually resulting in shared practices. Crucial to the success of a Community of Practice is the engagement between community members. Without engagement, a Community of Practice can not share knowledge and achieve its negotiated goals. To that end, there is a need to examine, why do people engage in an online discussion, what role domain experts play to keep on-line discussion alive and how to develop a ''right intervention'' to maintain and stimulate participants for engagement in on-line community. This thesis studied eight Communities of Practices that are being deliberately formed to facilitate knowledge sharing in the online community and describes an exploratory study of knowledge sharing within Communities of Practices (CoPs) by investigating eight CoPs - Start up Nation, All nurses, Young Enterpener, Teneric, SCM Focus, Systems Dynamics, Mahjoob and Alnj3 CoPs. The CoPs under investigation shared the following characteristics: permanent life span, created by interested members (i.e. bottom-up rather than top-down management creation), have a high level of boundary crossing, have more than 700 members who come from disparate locations and organizations, have voluntary membership enrollment, high membership diversity, high topic's relevance to members, high degree of reliance on technology, and are moderated. Data were gathered on the eight CoPs through online observations and online questionnaire survey. Results show that in each of the case study the most common type of activity performed by members of each CoP was sharing knowledge, followed by socialsing. Regarding the types of knowledge shared, the most common one across all CoPs was practical and general knowledge. The types of practical knowledge, however, varied in each CoP. The study also discovered that storytelling extensively enhances knowledge transfer and participants' interpersonal communications in eight communities under investigation. What were also notable in this study were the stories discussed in a CoP remains in the archive, what are more likely to generate interest and curiosity on the topic among inactive members who ultimately facilitates knowledge transfer. In this study it is also evident that successful topics with successful conclusion (in terms that the original query was answered) will not necessary get high responses and vice versa. An analysis of selected topics in the eight case studies has shown that some successful topics have few replies and vice versa, where many topics ended with open conclusion or they were unsuccessful in terms that the original query was not answered satisfactory. Therefore, it is not necessary that successful topic will get high number of responses as there are some successful topics which have limited number of replies. Overall, it is found that, topic may play a major role in the success of online discussion. It is observed in the study that members normally use short messages rather long messages and usually discusses more than one topic within one thread. Practical implications for knowledge sharing in online communities of practice were discussed, along with some recommendations for future research.
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Romero, Mas Montse. "Virtual Communities of Practice for Family Caregivers of People with Alzheimer's: Knowledge sharing and quality of life." Doctoral thesis, Universitat de Vic - Universitat Central de Catalunya, 2021. http://hdl.handle.net/10803/671646.
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L’atenció a una persona amb Alzheimer suposa una càrrega per les persones cuidadores havent-t’hi una forta correlació negativa entre aquesta càrrega i la seva qualitat de vida. L’objectiu d’aquesta investigació és proporcionar recursos, concretament les comunitats virtuals de pràctica, per ajudar aquestes persones cuidadores a afrontar el seu rol. Aquest estudi es va dur a terme mitjançant una intervenció que va consistir en establir dues comunitats virtuals de pràctica per a cuidadors: una moderada per un cuidador expert i l’altra per professionals de la salut. Les comunitats virtuals de pràctica van contribuir a millorar la qualitat de vida dels cuidadors, sobretot si incloïen professionals de la salut. L’edat i la relació amb la persona amb Alzheimer van ser variables moderadores. El coneixement social i el suport social eren prioritats per les persones cuidadores. Aquest estudi mostra que el benefici de les comunitats virtuals de pràctica rau en la interacció social.Caring for a person with Alzheimer’s places a burden on family caregivers of people with Alzheimer’s and there is a strong negative correlation between this burden and their quality of life. The aim of this research is to provide resources, specifically Virtual Communities of Practice, to help family caregivers of people with Alzheimer’s cope with their role. This study was undertaken through an intervention which consisted of establishing two virtual communities of practice for caregivers: one moderated by an expert caregiver and the other by health professionals. Virtual communities of practice helped to improve the quality of life of family caregivers of people with Alzheimer’s, particularly if they included health professionals. Age and the relationship with the person with Alzheimer’s were moderator variables. Social knowledge and social support were priorities for the family caregivers. This study shows the benefit of virtual communities of practice lies in the ongoing social interaction.
Programa de Doctorat: Cures Integrals i Serveis de Salut
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Han, Jung-Min. "The consumer negotiation of brand meaning in online brand communities." Thesis, University of Manchester, 2015. https://www.research.manchester.ac.uk/portal/en/theses/the-consumer-negotiation-of-brand-meaning-in-online-brand-communities(d7db292d-1fa1-4314-a595-53a2febbab44).html.
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There has been much enthusiasm over the power of online brand communities (OBCs). Ensuring that OBCs achieve their potential, however, is a challenge. Adopting the view that an OBC is a social entity at its core, this study examines consumers’ perceptions of OBCs and how consumers manage the continuous tension between social-related and brand-related aspects of OBCs through brand-related and non-brand-related social practices. The researcher took a symbolic interactionist approach and qualitative data were collected using ethnography and in-depth interviews from OBC participants in South Korea. The study was divided into two phases: the exploratory phase and the main study. In the first stage the researcher inspected OBCs and focused on understanding the social context by investigating four OBCs in the fashion and digital camera categories. Evidence of an OBC as a virtual third place (VTP) in the consumer’s mind was revealed. A typology was developed and social practices were revealed and defined. In the main study the researcher developed the framework of brand meaning negotiation and revealed how consumers symbolically interact and negotiate brand meaning through social practices. The tension between social-related and the brand-related aspects during this process was illustrated. The key contributions of this research are as follows. Firstly, the study reveals that an OBC has a strong VTP quality, whereby consumers hate to leave. Second, the study extends our understanding of an OBC by categorising consumers’ different perceptions of OBCs according to their attachment to the brand, the OBC and other participants. Third, the study reveals underlying social practices within OBCs that show the characteristics of a collectivistic culture. The study also fills the research gap by examining the brand meaning negotiation process and suggesting a framework that shows how underlying practices link brand and social-related aspects of an OBC together, which was formerly a “black box”. Lastly, it demonstrates that social bonds, regardless of their importance for making an OBC thrive, can be a double-edged sword and should be balanced carefully with brand-related practice.
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Raphael, Leonard Chijioke Charles. "Fuzzy front end of innovation process management in high technology companies : knowledge sharing in virtual communities of practice." Thesis, Durham University, 2017. http://etheses.dur.ac.uk/11954/.
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This thesis seeks to examine the challenges inherent in creating and managing knowledge at the front-end stages of innovation. Specifically, the work develops new knowledge to understand how the formation of Virtual Community of Practice (VCoP) informs the front end of New Product Design (NPD) and the use of uncodified knowledge to achieve Fuzzy Front End (FFE) innovation outcomes. The ‘fuzziness’ comes from the fact that this cannot be codified and therefore predicted. This is relevant because a lot of new product failures have been attributed to the lack of management at the Fuzzy Front End of Innovation (FFEI) and the technologies at play in this stage. It is for these reasons that the FFE is a very important aspect of potentially successful innovations (Coates, 2009). Studies have shown that ‘speed to market’ and ‘product quality’ play a role in the positive impact of investment at the FFE phase on subsequent profitability (McNally et al., 2011). This is particularly significant, as it has also been established that expenses incurred in the later stages of the innovation process do not have any significant effect on the profitability of new product innovations (McNally et al., 2011). The ‘fuzziness’ and intangible nature of the FFE phase of NPD creates and adds to the complexities and challenges experienced in the management of these activities. Scholars have therefore called for a richer understanding of this phase through more extensive research at the FFE to advance the innovation management discipline as a whole (Bertels et al., 2011). In order to identify the problem areas at the FFE, the researcher has uncovered recurring themes and concepts in the knowledge management field, observing a positive connection between tacit knowledge, knowledge transfer and Situated Learning Theory (SLT) of Community of Practice (CoP) at the FEI within high technology organisations. This is supported by empirical evidence, which states that individuals or groups with more social connections are more likely to be innovative, creative and share knowledge than isolated people or groups (Bjork & Magnusson, 2009). This in turn points to the knowledge transmission benefits of a CoP, particularly in relation to the transfer of tacit knowledge. However, understanding remains undeveloped theoretically, conceptually and empirically with regard to how a CoP in a physical environment, and in particular within a VCoP in a virtual environment, can operate effectively to resolve problems at the FFE of the innovation stage. Findings from the research suggest that the FEI should not be structured, and that businesses need to build an enabling environment to sustain the FFEI. Innovation on the front or back end should not be left to itself either, it has to be managed or governed in some way. In order to develop and manage VCoP at the FFI, this research recommends a sustainable, flexible and adaptable innovation process. This may be understood as creating a vehicle for the innovation process filtered through several gates where all experiences and the innovation journey itself is properly scrutinised. It is further proposed that this approach can also assist in the mitigation of risk. Finally, the use of virtual communication tools such as emails, online repository, virtual workspace and video conferencing for VCoP activities has become standard working practice for many businesses. Organisations who pay close attention to finding better ways to utilise, adapt and apply these tools to specific VCoP projects will be more likely achieve positive results.
Books on the topic "Virtual Communities of Practice (VCoPs)"
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Going virtual: Distributed communities in practice. Hershey, Pa: Idea Group Pub., 2004.
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Bond, M. Aaron, and Barbara B. Lockee. Building Virtual Communities of Practice for Distance Educators. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-03626-7.
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Hildreth, Paul M. Going Virtual: Distributed Communities of Practice. IGI Global, 2003.
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Building Virtual Communities of Practice for Distance Educators. Springer, 2014.
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Hildreth, Paul M. Going Virtual: Distributed Communities of Practice (Advanced Topics in End User Computing). IGI Global, 2003.
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Nikos, Karacapilidis, ed. Web-based learning solutions for communities of practice: Developing virtual environments for social and pedagogical advancement. Hershey, PA: Information Science Reference, 2010.
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Schrier, Karen. We the Gamers. Oxford University Press, 2021. http://dx.doi.org/10.1093/oso/9780190926106.001.0001.
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The world is in crisis. The people of the world are all connected, and rely on one another to make ethical decisions and to solve civic problems together. Ethics and civics have always mattered, but it is becoming more evident how much they matter. Teaching ethics and civics is essential to the future. This book argues that games can encourage the practice of ethics and civics. They can help people to connect, deliberate, reflect, and flourish. They can help people to reimagine systems and solve problems. Games are communities and public spheres. Like all communities, they may encourage care, connection, and respect. They may also be used for hate, disinformation, and exclusion. Games reveal humanity’s compassion as well as its cruelty. We the Gamers provides research-based perspectives related to why and how people should play, make, and use games in ethics, civics, character, and social studies education. The book also shows how people are already engaging in ethics and civics through games. It systematically evaluates how to use games in classrooms, remote learning environments, and other educational settings, with consideration to different audiences and standards. This book also provides tips and guidelines, as well as resources, activities, and case studies. It includes examples of all different types of games—virtual reality, mobile, computer, and card games, and big-budget commercial games, indie games, and more. How can people play and design a new world, together?
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Molz, Jennie Germann. The World Is Our Classroom. NYU Press, 2021. http://dx.doi.org/10.18574/nyu/9781479891689.001.0001.
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This is a book about worldschooling and the families who educate their young children while traveling the world. Adopted primarily by white, middle-class parents from the Global North, worldschooling represents a new kind of life strategy, one that starts with seeing the world as their children’s classroom, but extends to the way worldschoolers parent, perform family life, work digitally and remotely, create communities online and on the road, and negotiate a sense of belonging and global citizenship on the move. While worldschooling appears to be a countercultural practice, it is actually emblematic of the mobile lifestyles that are becoming more common in contemporary society as individuals search for the “good life” in uncertain times. Based on a “mobile virtual ethnography” of traveling families, the book illustrates how this mobile lifestyle project is interwoven with the new individualism of late modernity, the new technical and economic arrangements of neoliberal capitalism, and the new uncertainties of life in a risk society. Each chapter details the strategies worldschooling parents deploy to live a good and morally justifiable life under the turbulent conditions of late modernity while preparing their children to thrive in an uncertain future. This analysis reveals that mobile lifestyles do not transcend social hierarchies, but introduce new mechanisms of distinction. Instead of transmitting economic capital to their children, worldschooling parents secure their children’s position of privilege in an uncertain world by equipping them with new forms of social, emotional, and cultural capital derived through mobility.
Book chapters on the topic "Virtual Communities of Practice (VCoPs)"
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Watkins, Diane R., Alex McDaniel, and Michael A. Erskine. "Building a Faculty-Centric Virtual Community of Practice (vCoP) Within the Post-secondary Education Environment: A Systems Approach Framework." In Communities of Practice, 241–60. Singapore: Springer Singapore, 2016. http://dx.doi.org/10.1007/978-981-10-2879-3_11.
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Davies, John. "Supporting Virtual Communities of Practice." In Industrial Knowledge Management, 199–211. London: Springer London, 2001. http://dx.doi.org/10.1007/978-1-4471-0351-6_13.
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Goel, Lakshmi, Iris Junglas, and Blake Ives. "Virtual Worlds as Platforms for Communities of Practice." In Knowledge Management and Organizational Learning, 180–96. Boston, MA: Springer US, 2009. http://dx.doi.org/10.1007/978-1-4419-0011-1_12.
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Borzillo, Stefano. "Successfully Maintaining Participation in Virtual Communities of Practice." In More than Bricks in the Wall: Organizational Perspectives for Sustainable Success, 114–23. Wiesbaden: Gabler, 2010. http://dx.doi.org/10.1007/978-3-8349-8945-1_12.
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Chou, C. Candace. "Virtual Worlds for Organization Learning and Communities of Practice." In Lecture Notes in Computer Science, 751–56. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-04636-0_79.
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Curtis, Vickie. "Participant Interaction: From Online Forums to Virtual Communities of Practice." In Online Citizen Science and the Widening of Academia, 143–65. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-77664-4_7.
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Barana, Alice, Luigi Di Caro, Michele Fioravera, Marina Marchisio, and Sergio Rabellino. "Ontology Development for Competence Assessment in Virtual Communities of Practice." In Lecture Notes in Computer Science, 94–98. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-93846-2_18.
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Stone, Suzanne, Patrick Doyle, Enda Donlon, Clare Gormley, Elaine Walsh, Noeleen O’Keeffe, Muireann O’Keeffe, Alan Crean, and Pip Bruce Ferguson. "Meitheal: An Irish Case Study in Building a Virtual Community of Practice in Transitional Times." In Implementing Communities of Practice in Higher Education, 449–74. Singapore: Springer Singapore, 2016. http://dx.doi.org/10.1007/978-981-10-2866-3_20.
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Alali, Haitham. "Virtual Communities of Practice Success in Healthcare Sector: A Comparative Review." In Advances in Intelligent Systems and Computing, 141–53. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-41652-6_14.
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Soto, Juan Pablo, Aurora Vizcaíno, Javier Portillo-Rodríguez, and Mario Piattini. "Applying Trust, Reputation and Intuition Aspects to Support Virtual Communities of Practice." In Lecture Notes in Computer Science, 353–60. Berlin, Heidelberg: Springer Berlin Heidelberg, 2007. http://dx.doi.org/10.1007/978-3-540-74827-4_45.
Full textConference papers on the topic "Virtual Communities of Practice (VCoPs)"
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Gouardères, Eric, and Guy Gouardères. "Enhancing Group Cohesion in Virtual Communities of Practice." In 2011 IEEE/WIC/ACM International Joint Conferences on Web Intelligence (WI) and Intelligent Agent Technologies (IAT). IEEE, 2011. http://dx.doi.org/10.1109/wi-iat.2011.186.
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Penfold, P. "Virtual Communities of Practice: Collaborative Learning and Knowledge Management." In 2010 3rd International Conference on Knowledge Discovery and Data Mining (WKDD 2010). IEEE, 2010. http://dx.doi.org/10.1109/wkdd.2010.70.
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da Silva, Rogerio F., Itana M. S. Gimenes, and Jose Carlos Maldonado. "Assessing Virtual Communities of Practice in Informal Learning Environments." In 2020 IEEE 20th International Conference on Advanced Learning Technologies (ICALT). IEEE, 2020. http://dx.doi.org/10.1109/icalt49669.2020.00042.
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Fu-ren Lin and Chih-ming Hsueh. "Knowledge map creation and maintenance for virtual communities of practice." In 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the. IEEE, 2003. http://dx.doi.org/10.1109/hicss.2003.1173924.
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Sancho, Maria-Ribera, Antonio Canabate, Albert Botella, and Josep Casanovas. "e-Catalunya: An e-Government Service for Virtual Communities of Practice." In 2011 Annual SRII Global Conference (SRII). IEEE, 2011. http://dx.doi.org/10.1109/srii.2011.77.
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Druckenmiller, Douglas A., and Daniel Mittleman. "A Design Theory for Digital Habitats: Building Virtual Communities of Practice." In 2015 48th Hawaii International Conference on System Sciences (HICSS). IEEE, 2015. http://dx.doi.org/10.1109/hicss.2015.75.
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de Lima, Junio Cesar, and Cedric Luiz de Carvalho. "Knowledge Management in Virtual Communities of Practice: Experiments with a Helper Tool." In 2007 International Conference on Semantic Computing. IEEE, 2007. http://dx.doi.org/10.1109/icsc.2007.25.
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Gabrielli, Silvia, Markus Hodapp, and Roberto Ranon. "Designing a Multipurpose Virtual Laboratory to Support Communities of Practice in Physics." In 2006 Second IEEE International Conference on e-Science and Grid Computing (e-Science'06). IEEE, 2006. http://dx.doi.org/10.1109/e-science.2006.261072.
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Bai, Yang, and Guishi Deng. "Semantic Interaction Model of Knowledge Transfer Process in Virtual Communities of Practice." In 2011 International Conference on Information Technology, Computer Engineering and Management Sciences (ICM). IEEE, 2011. http://dx.doi.org/10.1109/icm.2011.319.
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Lima, Junio Cesar de, and Cedric Luiz de Carvalho. "Knowledge Management in Virtual Communities of Practice: Experiments with a Helper Tool." In International Conference on Semantic Computing (ICSC 2007). IEEE, 2007. http://dx.doi.org/10.1109/icosc.2007.4338405.
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