Dissertations / Theses on the topic 'Violence in the workplace Malaysia'
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Mat, Saat Geshina. "A comparative study of experiences of violence in Malaysian and English hospitals." Thesis, Loughborough University, 2010. https://dspace.lboro.ac.uk/2134/8418.
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This PhD thesis compared incidents of violence in two Malaysian hospitals and two English hospitals. Using a model of workplace violence, the aims of the thesis were to explore and compare six constructs: extrinsic, intrinsic, triggers, experiences, moderators, and consequences of workplace violence as perceived by Malaysian and English hospital staff. This study used data on experiences of violence gathered in 2005 for incidences in hospitals that occurred up to one year before the survey. The 2004 data from the Incident Report database (IRD) of the English hospitals was also used. Two instruments were developed for this thesis. First was the General Violence Victimization Questionnaire (GVQ), an instrument to identify the types, prevalence, nature, consequences, post-incident support, and reporting trends of violence in hospitals. The second instrument was the Violence Victimization Semi-structured Interview (VicQ) which explored factors leading to the violent incident, the violent incident itself, and psycho-social issues relating to the violent incident. Both instruments were translated into the Malay language for use in Malaysia. 227 people participated in the quantitative survey: 162 people from the Malaysian Government Hospitals (MGH) and 115 people from the National Health Service (NHS). A total of 25 people volunteered to be interviewed as part of the qualitative aspect of the study: 15 from the MGH and 10 from the NHS. Six categories of violence were compared: verbal, nonverbal, threat, physical, sexual, and psychologically-based. A total of 4118 violent incidents (1402 in MGH and 2716 in NHS) were reported. The most common type of violence was psychologically-based violence in the MGH and verbal violence in the NHS. Both samples perceived that the major source of workplace violence was from patients and involved one male perpetrator. There were differences between the two samples indicative of cultural differences. Of those interviewed, the Malaysian participants perceived that offenders were intrinsically motivated to offend. The English participants perceived that offenders had either intrinsic or extrinsic motivation for perpetuating violence. Differences were noted for substance abuse and customer relations as triggers of organisational violence. Comparisons of moderators were different for the two country samples. Comparisons of consequences were not significantly different. Comparisons across several demographic variables (gender, age, and occupational groupings) were not significant between the two country samples with regards to workplace violence victimisation. However, a comparison of length of service was found to be significant. The final path model differed from the original model of workplace violence. Additional findings include a difference between the established definition and participants‘ definition of workplace violence, a lack of anti-violence policies in Malaysian hospitals, under reporting, and unforeseen direct and direct relationships among the six constructs.
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Muller, Doyle Sylvia M. "Workplace violence." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1999. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1999.Source: Masters Abstracts International, Volume: 45-06, page: 2953. Typescript. Abstract precedes thesis as preliminary leaves i-iii. Includes bibliographical references (178).
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Frondigoun, Elizabeth Richmond. "Workplace violence : schools and hospitals." Thesis, University of Strathclyde, 2007. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=22177.
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This thesis is a sociological exploration of violence at work. It is concerned with examining doctors, nurses' and teachers' experiences of violence at work in the institutional setting of schools and hospitals. It argues that media representations of this phenomenon, while having been helpful in raising awareness of violent incidents towards staff as mainly inter-personal and neglecting the institutional context of violence, have been unhelpful in extending knowledge and understanding. Thus it is argued that there are significant gaps in understanding of the nature and extent of violence in these contexts. The thesis aims to extend the current theoretical and empirical understanding of violence at work through the perceptions and experiences of these institutional actors and to examine how the institutional setting - physically and structurally - affects them in their professional roles in public sector schools and hospitals. Qualitative and quantitative data were gathered from two local authority areas in west central Scotland. Bourdieu's concepts of field, habitus and capital are used to examine the complex inter-relations of institutions, institutionalism and professional/client interactions that create a particular set of conditions which are challenged through the use of violence. 'Fields' represent the political and organisational structure of public sector health and education services whilst the 'habitus' forms the site of delivery for these services and the particular institutional cultural dispositions associated with them. The concept of 'capital' is used to examine the inter-personnel relationships, and the inter-personal relationships between client groups, in the work habitus. It concludes that the need for an integrated approach to understanding violence in the context of institutions is crucial if effective interventions are to be made and appropriate policies developed.
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Huang, Jiajia, and L. Lee Glenn. "Measurement of Workplace Violence Reporting." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/7458.
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The recent study by Arnetz et al. (2015) concluded that hospital employees underreported incidents of workplace violence mainly because non-victims (witnesses) tended to report incidents far less often than victims. However, this conclusion is not well supported by the data in their study because of unclear definitions of violence, insufficient separation of the participants into the two groups of victims of violence and witnesses of violence, and plausible alternative explanations for the findings, as explained below.
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Putit, Zabidah. "Domestic violence : refuge provision in Malaysia." Thesis, University of Bristol, 2008. http://hdl.handle.net/1983/1da422fa-69a4-4885-9eb4-37ebe2841db4.
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Refuges have become a controversial form of provision for abused women in Malaysia. Questions such as What are the factors that challenge the establishment of refuges in Malaysia? What other options has Malaysia to offer these women? Has Other provision been so effective that Malaysia does not need refuge provision? have yet to be answered. Although the provision of refuge has been much debated, the issues are under-researched as the establishment of the first refuge in Malaysia only took place in 1982.
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LeBlanc, Manon Mireille. "Predictors and outcomes of workplace violence." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/MQ56339.pdf.
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DeClerck, Terri Lynne. "Violence Against Nurses." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4134.
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Workplace violence against nurses causes stress, job dissatisfaction, injury, and financial burden. The purpose of this project was to examine training for nurses on violence, risk factors and on reporting workplace violence. The practice-focused question was designed to examine the effectiveness of educating nurses regarding violent patients and how to report episodes of violence. Benner's novice to expert theory guided the skill acquisition training of a convenience sample of 25 Midwestern medical nurses. The nurses participated by completing a survey prior to and following a violence simulation. A qualitative design was used with the 25 nurse participants who completed the pre-and post-simulation education surveys to assess for increased knowledge. Data were manually tabulated by coding responses into categories. Categorical themes of risk factors related to violence included environment, behavior, and illness-related; and themes related to interventions to prevent violence included awareness, education, communication, de-escalation, and calming. Overall results indicated that nurses saw the importance of reporting all injuries and violence to supervisors. The project makes a meaningful contribution to nursing practice by informing nurses how to report violence and injury from violence, and by informing administrators of the need for education in the recognition of risk factors for violence. The positive social change impact of this study for nurses is increased awareness that violence is not acceptable, and that a healthy work environment benefits nurses and promotes a safer healthcare work environment for patients and visitors to the healthcare setting.
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Savoie, Valerie. "Workplace violence : interpersonal tendencies, victimisation and disclosure." Thesis, University of Huddersfield, 2014. http://eprints.hud.ac.uk/id/eprint/20348/.
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Research on workplace violence has mostly studied organisational and personal consequences of the phenomenon, and has focussed on specific “at risk” occupations (e.g. A&E), offering very little data on other elements such as disclosure, victims’ individual characteristics, the range of violence involved, and victimisation in ‘low risk’ occupations. This research examines a new perspective of the nature of violence in the context of home-visit settings by looking at victimisation in a “low risk” occupation: loan sellers. It offers a more in-depth definition of workplace victimisation “outside office” settings by studying violence experienced by taxi drivers. Based on the Interpersonal Transaction model of offending put forward by Canter (1989) suggesting a certain degree of interpersonal interaction between the offender and the victim, the present study investigates the possible relationship between victims’ interpersonal tendencies and victimisation and crime disclosure. By using the Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B) scale (Schutz, 1958) analyses were conducted to look at relationships between victims’ interpersonal tendencies and victimisation (types of incident experienced) and crime disclosure. Two samples were recruited: 1) 1,868 Polish home-visit loan sellers, 2) 47 British taxi drivers. All participants completed a questionnaire with the FIRO-B scale and two British taxi drivers were interviewed for case studies. Quantitative analyses revealed that victims scored significantly higher on Received Control and Socio-Emotional Affect than non-victims. Significant relationships were found between certain types of incidents and interpersonal tendencies: Expressed Control and physical threat from an intoxicated customer (Kendall’s tau b=.237, p<.05), actual violence from an intoxicated customer (Kendall’s tau b=.279, p<.05), and multiple victimisations (Kendall’s tau b=.227, p<.05). Differences were observed between samples. Loan sellers were more frequently victimised by customers who did not appear intoxicated compared to taxi drivers who were more likely to be victimised by inebriated customers. The latter also seemed to be more at risk of more serious forms of violence. As to disclosure, loan sellers who reported an incident obtained significant higher scores on Received Control and lower scores on Socio-Emotional Affect and Expressed Control than those who did not report an incident. Taxi drivers obtained a significant Kendall tau correlation between reporting and Expressed Control (Kendall’s tau b=.283, p<.05), which is opposing results from the loan sellers sample. Qualitative analyses revealed “inaction from the police” and “waste of time” as the two main reasons for not reporting an incident. Interactions with the offender and behaviours leading to escalation were also dominant themes within the two case studies. By examining the relationship between victims’ interpersonal tendencies and workplace victimisation and disclosure, the current study offers a foundation for the development of an Interpersonal Transaction model of Victimisation and opens new research avenues on personality correlates of crime disclosure.
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Diston, Richard Edward. "Workplace violence as a strategic organisational risk." Thesis, University of Portsmouth, 2018. https://researchportal.port.ac.uk/portal/en/theses/workplace-violence-as-a-strategic-organisational-risk(0b281dc5-59d0-451b-8310-267cdd06b822).html.
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Concern about violence at work has led to many studies over the last few decades, however a solution remains elusive. The literature is dominated by similar perspectives on the issue, all of which focus on violence as an operational issue, rather than as a strategic risk to business aims and therefore a problem of corporate governance. The aim of this research was to understand how violence as a risk area is perceived by professionals working within demonstrably affected sectors throughout their careers, and whether a formal, risk-based framework for its management at organisational level would be perceived as beneficial. Specifically, it sought to examine the perception of violence risk in relation to other risk areas within organisations, identify the risk management models and methods that are currently in use for the management of violence in the workplace, examine the strengths and weaknesses of the current violence risk management approaches and establish to whether a formal risk management model would be seen as desirable by practitioners. A qualitative research methodology was employed, based on semi-structured interviews with 20 management professionals from a range of backgrounds including security, consulting, healthcare, education, training and NGOs. The participants' accounts suggested that the organisations they had experienced were generally unaware of the behaviour types that constitute violence (with a preoccupation with the physical form only), and therefore did perceive violence as a strategic risk. They did not engage to a great extent with the relevant academic and grey literature, and so awareness of existing models for violence management was limited. Opinions varied on effective countermeasures but tended to support a common theme in the literature that emphasised the importance of appropriate senior management engagement. The findings suggested that there would be support for a formal violence risk management model that addresses the issue as a strategic risk. This research therefore concludes by proposing a new typology for violence that supports practical risk management approaches, together with a formal, specific organisational violence risk management framework.
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Ta, Myduc Linhchi Marshall Stephen William. "Contextual exploration of neighborhoods and workplace violence." Chapel Hill, N.C. : University of North Carolina at Chapel Hill, 2008. http://dc.lib.unc.edu/u?/etd,1958.
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Thesis (Ph. D.)--University of North Carolina at Chapel Hill, 2008.Title from electronic title page (viewed Dec. 11, 2008). "... in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the School of Public Health Epidemiology." Discipline: Epidemiology; Department/School: Public Health.
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Boyce, Valerie Marie. "Workplace violence prevention model : an assessment of Travis County Department of Transportation and Natural Resources' workplace violence prevention program /." View online version, 2009. http://ecommons.txstate.edu/arp/299.
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van, Wiltenburg Shannon Leigh. "Workplace violence against registered nurses: an interpretive description." Thesis, University of British Columbia, 2007. http://hdl.handle.net/2429/389.
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Health personnel, especially nurses, are often victims of workplace violence. Unfortunately, little is known about the nurses' experience of violence. A research study was initiated to further explore the nurses' accounts of workplace violence so as to make dimensions of the nurses' experience visible and more fully understood.
Interpretive description was the research methodology adopted for this study. Using theoretical sampling, ten Registered Nurses from the lower mainland and Vancouver Island, British Columbia participated in semi structured, audiotaped interviews.
In this research, the nurses' experience of workplace violence emerged as a highly complex entity, deeply embedded in relationships and context. How nurses perceive the contextual factors of the organization, their immediate work environment and their individual attributes were found to play a significant role in how they respond to the phenomenon.
The findings of this study suggest that organizational culture is an important determinant in managing workplace violence and that policy and administrative personnel play a pivotal role in influencing the problem. Nursing culture also influences the nurses' expectations, assumptions and actions towards violence. Participants voiced that role conflict often challenged their ability to enact acquired professional ideals and that that they routinely undertake roles in dealing with violence that are not appropriate to their level of knowledge or skill.
Within the nurses' immediate work environment, bullying as well as physical and verbal abuse was commonplace. Overcrowding, long waits for service, poor environmental design and inadequate staff to patient ratios were seen as factors that increased nurses' risk.
Individual factors were associated with emotional and psychological harms that nurses endured. Workplace violence affected self-concept, self-esteem, self-efficacy and the nurses' sense of control. Moral distress, self-blame, feelings of failure, loss of motivation and leaving the nursing profession were significant findings.
The results of this study demonstrate a need to re-think how we can address workplace violence in nursing. Research and intervention is needed to further explore organizational policy and governing structures, the culture and climate of practice environments, and the fundamental role nursing education programs have in preparing nurses to manage workplace violence.
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劉芷欣 and Tsz-yan Lau. "Managing workplace violence: using a task force approach." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B40720962.
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Lau, Tsz-yan. "Managing workplace violence using a task force approach /." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B40720962.
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Coetzee, Annika. "Workplace violence toward educators in private and public secondary schools in Pretoria Gauteng : a comparative investigation." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/60351.
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Violence in South Africa is not only prevalent in society and the home environment, but is also present in the workplace. Although substantial research has been conducted into school violence and learner-focused, school-based violence, the study set out to determine the nature and extent of workplace violence that educators face; identify the effects and consequences of workplace violence on victims; profile educators as victims of workplace violence with specific reference to gender, age and occupational level; and determine the presence and role of policies and educator participation in managing and preventing educator-targeted violence. The comparative investigation further established difference in such experiences between private and public secondary schools.
In pursuit of the objectives of the study, 274 self-administered questionnaires were delivered to three public and three private secondary schools in Gauteng after both probability and non-probability sampling methods were employed. A total of 122 completed questionnaires were returned. Using descriptive and inferential data analysis, by means of the Mann-Whitney U test and the Kruskal-Wallis H test, relationships, differences and similarities were determined. Both univariate and bivariate data are displayed in multiple formats. Evident from the results and corroborating existing literature, educators in the study reported having experienced both physical and non-physical (verbal and social) violence, although the survey findings indicate the latter to be dominant. Notably, educators are victimised by various perpetrators and the opportunity to become victimised is greatest during classes, especially in public schools.
Educator-targeted violence appears to be the result of multiple interrelated contextual factors that result in a fear for personal safety and far-reaching personal and professional consequences for educators. The profile of educators as victims verified and further exposed various risk factors in terms of demographics and background. Female educators, unmarried educators, public school educators, educators working for long periods of time and educators with lower educational achievements presented greater risk of victimisation. Similarly, female educators and public school educators experienced deficits in power and control. In terms of the public and private divide, significant associations indicated that educators in public schools were more likely to experience physical violence, verbal violence, bullying and vandalism by learners thus justifying their increased likelihood of feeling threatened in the workplace, considering their school at high risk of violence, and viewing workplace violence as a serious problem. Furthermore, with a higher chance of victimisation by not being heard, favouritism and overcrowding, public school respondents were more likely to report lower levels of involvement in decision-making regarding school
issues, which consequently affected their sense of power and control in the workplace and increased their risk of victimisation. The majority of respondents indicated having neither been provided with material(s) related to workplace violence nor having received training with regards to the phenomenon (in particular female respondents) therefore the researcher recommends, amongst others, an increase in training and the dissemination of information regarding workplace violence against educators, both in the school setting and among the community.Dissertation (MSW)--University of Pretoria, 2017.
Social Work and Criminology
MSW
Unrestricted
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Smith, Carolyn R. "Exploring Adolescent Employees' Perceptions of Safety from Workplace Violence." University of Cincinnati / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1353949993.
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Watson, Jenkins Eleanor Lynn. "Active inaction--symbolic politics, agenda denial or incubation period twenty years of U.S. workplace violence research and prevention activity /." Morgantown, W. Va. : [West Virginia University Libraries], 2006. https://eidr.wvu.edu/etd/documentdata.eTD?documentid=4694.
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Thesis (Ph. D.)--West Virginia University, 2006.Title from document title page. Document formatted into pages; contains vii, 186 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 170-181).
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Salter, Daniel C. "An investigation into healthcare staff exposed to workplace violence." Thesis, University of Sheffield, 2003. http://etheses.whiterose.ac.uk/3542/.
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Violence towards healthcare staff is increasingly prevalent in today's NHS. The aim of this thesis was twofold: to establish the current state of research into this problem; and to contribute to the theoretical understanding of one of the common outcomes of this phenomenon: posttraumatic stress disorder. The literature review assessed research relating to the incidence, prevalence and effects of workplace violence (WPV), focussing on healthcare settings. Studies indicate a range of effects on victims including physical injury, behaviour changes and psychological symptoms, although methodological problems exist with this research. Also lacking is an over-arching psychological framework to account for the full effects of WPV. Models accounting for PTSD are described and drawn upon to outline psychological methods necessary to develop such a framework. In the current study, psychological response variables were investigated for their involvement in the development of persistent symptoms of PTSD in 99 NHS staff exposed to violence at work. Factors associated with PTSD symptoms at four months post-trauma included: disorganised memory, data-driven processing, state dissociation, self referent processing, appraisal of PTSD symptoms, trait dissociation and avoidant behaviour. All these factors accounted for significant variance in PTSD symptoms after controlling for pre-trauma and stressor severity factors. A risk index consisting of `educational qualification', `trait dissociation' and 'avoidant behaviour', measured two months post-trauma, discriminated individuals with persistent symptoms at four months post-trauma from those without. This enabled better than chance predictions to be made. Further validation is required. Clinical implications are discussed.
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Hewett, Deirdre. "Workplace violence targeting student nurses in the clinical areas." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5183.
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Thesis (MCur (Interdisciplinary Health Sciences. Nursing Science))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: Workplace violence in health care is a worldwide phenomenon. In nursing, the nature of workplace violence is predominantly non-physical in nature. Literature reveals the devastating consequences for the individual nurse, both physically and / or emotionally, depending on the nature of the violence. The consequences for the organisation / institution and the profession are equally devastating, manifesting in reduced standards of patient care and increased attrition from the profession. The pervasiveness of this problem indicates that to date, remedial and protective measures have been unsuccessful. However, most of the research done on workplace violence in nursing has been conducted amongst qualified nurses. The purpose of this study was to investigate the extent of workplace violence, targeting student nurses in clinical areas. The setting was the Western Cape College of Nursing and the population was second, third and fourth-year, pre-registration students. The research objectives addressed various aspects, for example, type, prevalence, perpetrators, consequences and management of workplace violence. A quantitative research design, utilising a survey, was chosen for the study. A probability sample of n = 255 students was selected, using stratified, random sampling as the sampling method. The variables selected for stratification were gender and year of study. A self reported, anonymous questionnaire, guided by the literature review and by the research objectives, was utilised for data generation. Summary statistics were used to describe the variables, whilst distributions of variables were presented in the form of histograms and frequency tables. Where appropriate, the relationships between demographic and research variables were described, using suitable statistical analyses. The findings revealed that the perpetration of non-physical violence against student nurses is widespread, particularly that perpetrated by co-workers, more specifically registered, staff- and assistant nurses. The under reporting of workplace violence was a common finding. Student nurses suffer grave emotional consequences as a result of workplace violence. Almost half of the respondents admitted that they had considered leaving nursing due to workplace violence and that it had negatively affected their standard of patient care. The overall conclusion was that, in accordance with a worldwide trend amongst all categories of nurses, student nurses are targets of workplace violence in the clinical areas. These findings have particular implications for the management of nursing education institutions. The fact that student nurses are targeted to the extent revealed in this study indicates that existing preventive measures in the clinical areas have not been effective. The recommendations arising from this study therefore focus on equipping the vulnerable trainee with the tools to withstand workplace violence. As such, the recommendations are directed at the management of the nursing education institution, to create awareness around the problem, to empower students to confront and cope with workplace violence and to support students traumatised by workplace violence. Finally, this study suggests avenues for further research, for example, research in the same setting after implementation of the recommendations, or further research into the dynamics of workplace violence, targeting student nurses from the perspective of qualified nursing staff or patients.
AFRIKAANSE OPSOMMING: Geweld in die gesondheidsdienste werksplek is ‘n wêreldwye verskynsel. In verpleging is geweld in die werksplek oorwegend nie-fisies van aard. Die literatuur wys op die ingrypende fisiese en / of emosionele gevolge vir die individuele verpleegkundige, afhangend van die aard van die geweld. Die gevolge vir die organisasie of instelling, asook vir die verpleegberoep, is eweneens ingrypend en manifesteer in verlaagde standaarde in pasiëntsorg en ‘n toename in verpleegkundiges wat die beroep verlaat. Die algemene verskynsel van die problem dui aan dat regstellende en beskermende maatreëls tot dusver onsuksesvol was. Die meeste navorsing oor geweld in verpleging is egter tot dusver onder gekwalifiseerde verpleegkundiges gedoen. Die doel van hierdie studie was om die omvang van werksplek-geweld, met studenteverpleegkundiges as teikengroep, in die kliniese areas na te vors. Die studie is by die Wes-Kaap Kollege van Verpleging uitgevoer en die populasie was al die tweede, derde en vierde-jaar, voor-registrasie studente. Die geformuleerde navorsingsdoelwitte vir die studie het verskeie aspekte aangespreek, soos byvoorbeeld, tipe, frekwensie, die uitvoerders van geweld, gevolge en die hantering van werksplek-geweld. ‘n Kwantitatiewe navorsingsontwerp, met gebruikmaking van ’n opname, is vir die studie geselekteer. ‘n Waarskynlikheidsteekproef van n = 255 studente is deur middel van gestratifiseerde, ewekansige steekproefneming geselekteer. Geslag en jaar van studie was as die veranderlikes vir stratifikasie gekies. Die instrument vir data-insameling was ‘n self-voltooide vraelys, gebaseer op die literatuurstudie en gerig deur die navorsingsdoelwitte. Opsommende statistieke is aangewend om die veranderlikes te beskryf, terwyl die verspreidings van veranderlikes in die vorm van histogramme of frekwensie-tabelle aangebied is. Waar toepaslik, is die verhoudings tussen demografiese en navorsingsveranderlikes met behulp van toepaslike statistiese analises beskryf. Die bevindinge het onthul dat die pleeg van nie-fisiese geweld teenoor studenteverpleegkundiges algemeen voorkom, veral daardie deur mede-personeel, meer spesifiek geregistreerde, staf– en assistent verpleegundiges. Die onderrapportering van werksplek-geweld was ‘n algemene bevinding. Studenteverpleegkundiges ly aan erge emosionele gevolge, as gevolg van werksplek-geweld. Byna die helfte van die respondente het erken dat hulle oorweeg het om die beroep te verlaat en dat sodanige geweld hul standaard van pasiëntsorg negatief beinvloed het. Die oorkoepelende gevolgtrekking was dat studenteverpleegkundiges, in ooreenstemming met ‘n wêreldwye neiging onder alle kategorieë van verpleegkundiges, die teiken van werksplek-geweld in die kliniese areas is. Hierdie bevindinge hou spesifieke implikasies vir die bestuur van verpleegonderriginrigtings in. Die feit dat studenteverpleegkundiges tot die mate, soos in die studie onthul, geteiken word, het aangetoon dat bestaande voorkomende maatreëls in die kliniese areas oneffektief is. Die voorstelle vanuit hierdie studie is dus daarop gerig om die ontvanklike nuweling toe te rus om werksplek-geweld teë te staan. As sulks is die voorstelle gemik op die bestuur van die verpleegonderrig-inrigting, om bewustheid rondom die probleem te skep, om studente te bemagtig om geweld te konfronteer en te hanteer, en om studente, wat as gevolg van werksplek-geweld getraumatiseer is, te ondersteun. Laastens word moontlikhede vir verdere navorsing voorgestel, soos byvoorbeeld, navorsing in dieselfde omgewing na die implementering van die voorstelle, of verdere navorsing in die dinamika van werksplek-geweld teenoor studenteverpleegkundiges, vanuit die perspektief van gekwalifiseerde verpleegpersoneel of pasiënte.
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Adriansen, David J. "Workplace Violence Prevention Training: An Analysis of Employees' Attitudes." Thesis, University of North Texas, 2005. https://digital.library.unt.edu/ark:/67531/metadc4798/.
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The purpose of this study was to determine employees' attitudes and perceptions toward the effectiveness of workplace violence prevention training within a U.S. Government service agency with 50 offices located in Minnesota and Wisconsin. Chapter 1 presents an overview of the phenomenon of workplace violence, the movement toward prevention programs and policies and the implementation of prescreening processes during hiring and violence prevention training. Chapter 2 contains a thorough review of pertinent literature related to violence prevention training and the impact of occupational violence on organizations. This topic was worthy of research in an effort to make a significant contribution to training literature involving organizational effectiveness due to the limited amount of research literature covering the area of corporate violence prevention training and its effect on modifying attitudes and behaviors of its customers. The primary methodology involved the assessment of 1000 employees concerning their attitudes and perceptions toward the effectiveness of workplace violence prevention training. The research population were administered a 62 item online assessment with responses being measured, assessed, and compared. Significant differences were found calling for the rejection of the three study hypotheses. Chapter 4 described the findings of the population surveyed and recommendations were identified in Chapter 5.
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Ciping, Zhang, and Huang Enhui. "Nurses’ experience of workplace violence : A descriptive literature review." Thesis, Högskolan i Gävle, Avdelningen för vårdvetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-30328.
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Norris, Tamala. "Workplace Violence Among Nurses and Nursing Assistants in Texas." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5510.
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Workplace violence (WPV) is ranked as one of the leading causes of occupational injury in the United States and is common in health settings. Nurses have the highest rate of violent victimization reported in the U.S., thus presenting a significant issue for healthcare leaders. Various researchers focus on prevalence rates of WPV among nurses discussing types of violence, location, and the setting where the WPV occurred. Less information exists regarding time taken off work and factors associated with WPV among nurses versus nursing assistants (NAs). This information is important due to the impact on safe work environments for nursing employees. The research questions for the study examined the prevalence of WPV and time taken off work among nurses compared to NAs. The study employed a retrospective secondary analysis of data collected by the Bureau of Labor Statistics, from 2011 to 2014, of nurses and NAs in the State of Texas. Multivariate analysis, partial correlation statistical test, and partition of the sum of squares (ANOVA) determined that NAs experienced more incidents of WPV and spent more time away from work due to injuries than nurses. The study was limited because the data did not provide clear indications of environmental factors that led to the injuries, nor did data related to the culture of the working environments and injuries exist. A recommendation for future research is evaluation of the impact of WPV on productivity, patient safety, and quality of care when nurses continue to work or return to work after experiencing WPV. Results of the study reveal the differences in injuries between the two groups and factors impacting the injuries. This information is important for social change as healthcare leaders evaluate opportunities to create a safe working environment for their staff and provide additional resources for nurses to prevent WPV incidents.
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Rokis, Rohaiza. "To the workplace and back : a dilemma of professional women in Malaysia." Thesis, University of Bristol, 2004. http://hdl.handle.net/1983/d7eaa40c-88f5-48a5-aff4-cd8a1cf33b08.
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Schlebusch-Marie, Linda. "Workplace violence among professional nurses in a private healthcare facility." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/12801.
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Workplace violence is an international problem and has negative consequences for individuals, organizations and communities. For individuals, the effect includes symptoms of fear, stress, irritability, feelings of isolation, insecurity, and low selfesteem. Healthcare organizations incur increased cost due to litigation due to poor quality of care, high staff turnovers and absenteeism, and their brands are negatively affected. Community members, who are the recipients of care, are placed in danger and are indirectly the victims of such workplace violence, which in turn affects their trust in private healthcare organizations or professions to provide the quality health care that they expect and deserve. Workplace violence takes many forms such as incivility, horizontal violence and bullying to name but a few. The perpetrators of such violence are doctors, nurses, patients and relatives. Workplace violence takes place in South Africa however, paucity in research was found by the researcher. The aim of the study was to explore and describe the experiences of professional nurses regarding workplace violence in a private healthcare facility in order to develop guidelines to address workplace violence in such a facility. A qualitative, explorative, contextual and descriptive study was conducted, using the Critical Social Theory as the paradigm. Data were gathered from professional nurses that have experienced workplace violence utilizing narratives. Fourteen narrative interviews were done until data was saturated. The data was transcribed verbatim and Tesch’s method of thematic synthesis was used to analyse the data. The three themes that emerged from the data were: Professional nurses acknowledge the existence of workplace violence where they work, Participants described the effect of workplace violence on themselves, others and the work environment, and Participants discussed their views regarding management of violence in the workplace. A thick description of the data with a literature control was provided. Thereafter inferences were made regarding the main themes of the guidelines and these focussed on: Preventing and addressing workplace violence by Nursing Service Managers; Preventing and addressing workplace violence by Nurse Unit Managers and Empowering professional nurses to address workplace violence. To ensure rigour and trustworthiness of the study, the researcher used Lincoln and Guba’s criteria namely: credibility, dependability, conformability and transferability. To protect the right and dignity of the participants and to safeguard the integrity of the study the researcher complied with the following ethical principles: beneficence, non- maleficence, autonomy, justice, veracity, privacy, and confidentiality. The limitations of this study were that data was collected from only one category of nurses and only one private healthcare facility was used. Recommendations from this study include implementation of the guidelines to establish their effectiveness. The findings of this study can be used to empower professional nurses to deal with workplace violence and to prevent the short and long term effects of workplace violence on the individual, the organization and the community. Nursing education institutions can also incorporate workplace violence into their curriculum to increase the awareness of students regarding this phenomenon.
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金達人 and Tat-yan Deyoung Kam. "Workplace violence prevention programme targeting nursing staff in hospital setting." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B40720792.
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To, Mei-kuen Erica, and 杜美娟. "Workplace violence in Accident & Emergency Department of Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B42577469.
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Kam, Tat-yan Deyoung. "Workplace violence prevention programme targeting nursing staff in hospital setting." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B40720792.
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To, Mei-kuen Erica. "Workplace violence in Accident & Emergency Department of Hong Kong." Click to view the E-thesis via HKUTO, 2004. http://sunzi.lib.hku.hk/hkuto/record/B42577469.
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Elliott, Joan Lincoln. "The age of rage : smoking guns that trigger workplace violence /." View abstract, 2001. http://library.ccsu.edu/ccsu%5Ftheses/showit.php3?id=1645.
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Thesis (M.S.)--Central Connecticut State University, 2001.Thesis advisor: Christopher Pudlinski. " ... in partial fulfillment of the requirements for the degree of Master of Science in Organizational Communication." Includes bibliographical references (leaves 110-116). Also available via the World Wide Web.
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Fleming, Anthony. "Strategies for Implementing Workplace Violence Prevention Policies in Small Businesses." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7848.
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Workplace violence can produce adverse financial outcomes for organizational shareholders, harms employees, and might create long-lasting mental health issues for survivors. Leaders of small businesses might lack the tools available to larger organizations to effectively address the growing incidence of violence in the workplace. The purpose of this multiple case study was to explore strategies some leaders of small businesses used to prevent workplace violence. The targeted population consisted of 3 leaders of small businesses from 3 different organizations in the government consulting industry in northern Virginia who successfully implemented workplace violence prevention programs. The general systems theory was the conceptual framework for this research. Data were collected from applicable company documents and semistructured interviews. The data were analyzed through a 5-phase qualitative analysis cycle. Emergent themes included effective workplace violence prevention policies and procedures and leaders’ role in creating a positive working environment. The implications of this study for positive social change include the potential to reduce work-related stress so that employees are healthy members of society. Leaders of small business who promote a positive work environment and understand the importance of an effective workplace violence prevention policy might be able to increase the performance of their businesses, which could allow them to be more involved in their communities.
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Abdul-Ghani, Mariny. "Exploring domestic violence experiences from the perspective of abused women in Malaysia." Thesis, Loughborough University, 2014. https://dspace.lboro.ac.uk/2134/14620.
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Very little is known about the actual living experiences of Malaysian women who are in a domestic violence relationship. This current study attempts to redress this shortfall by listening to the women s stories, understanding their home-life situations and ultimately offering ideas, strategies as well as information to prevent domestic violence in Malaysia. Underpinned by a feminist perspective, a qualitative approach was employed to explore the abused women s accounts in relation to domestic violence impacts, barriers to violence disclosure, as well as useful resources for support of women victims in dealing with domestic violence. Semi-structured interviews were conducted with 25 women who identified themselves as victims and survivors of domestic violence perpetrated by their husbands/ex-husbands. Via the analysis of thematic, six major themes were identified to be the impact of domestic violence, as described by the participants. The impacts include physical injuries, mental health problems, social isolation, a growing faith as well as adverse effects on the children and on the women s self-worth. The study also found that many of these abused women were reluctant to disclose abuse because they wanted to conceal those violence experiences from others because of Malaysian perception on disclosing marital affairs, they were concerned about the children s well-being, they felt partly responsible in provoking the violence, and they admitted to lacking knowledge on the provisions of support available for domestic violence victims in the country. From other aspect, the women also struggled to avoid negative labels given for being disrespectful to their men. In addition, the findings revealed four main themes related to the underlying issues on the needs and support of domestic violence service provisions that women drew on in their accounts: theme 1, unpleasant experiences when accessing the services; theme 2, the problems with procedures in disclosing and in the help-seeking process; theme 3, the usefulness of services and theme 4, women s needs and support mechanisms. As a review, the results gained from this present study prove the existence of domestic violence in Malaysian families. Indeed, the interference of cultural values as well as religious beliefs upheld by the Malaysian community was greatly associated with its occurrence. In relation to Malaysia, cultural as well as religious beliefs play a significant role in moulding its people. The results presented seem to add interesting knowledge to the existing literature, where battered Muslim women in Malaysia perceive their violence experiences as a motivation to surrender themselves to God and seek spiritual assistance as one of the impacts due to domestic violence problems. Further, the women s misapprehension of Islamic concepts such as disobedience and nusyuz (to the male partner) has made disclosing violence experiences difficult. Over and above this, the researcher found that the mechanisms of domestic violence resource provisions are worthy of investigation. The findings from this research demonstrate helpful and unhelpful provision of services identified by abused women, in particular relating to institutions in the nation. Prior to ending, this research proposes a number of recommendations for change in regards to formal supportive network resources, education on violence against women at the societal level, as well as the implication of the findings for the development of domestic violence social policy and practise in Malaysia.
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Brown, April Hough. "Workplace Violence Prevention Program to Improve Nurses' Perception of Safety in the Emergency Department." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/1816.
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The literature claims that workplace violence (WPV) in the health care setting is among the highest, with the majority of that violence taking place in the Emergency Department (ED). The significance of WPV in reference to nursing is that it leads to burnout, absenteeism, and the risk of nurses leaving their job all together. Leaving the nursing profession intensifies the present critical shortage. With the success of an evidence-based WPV prevention program (WPVPP), hospitals could improve the quality of work for nurses, which consequently will improve retention rates, as well as provide an environment that will be more conducive to patient care. In the evaluation of the ED at the practicum site, it was found that there was an absence regarding de-escalation education, hazard assessment, and incident reporting. To address those problems, the current project examined the extent to which implementing a WPVPP would provide a safer environment as perceived by the nurses who work in the ED. Ten health care professionals with experience and knowledge related to WPV were given an evaluation tool to measure the content validity of the survey instrument and WPVPP. The evaluation tool was comprised of 12 close- and open-ended questions. The information gained from the evaluation provided the necessary support to implement the WPVPP and evaluate the nurses' perception of safety in the ED. The implementation of a WPVPP would affect social change by improving the nurses' perception of safety, hence creating a healthy work environment that includes safety, respect, and trust.
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Bakker, Susette. "Covert violence in nursing: A Western Australian experience." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2012. https://ro.ecu.edu.au/theses/455.
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Covert violence in the workplace has been extensively theorized amongst social scientists as having negative effects on the worker’s self esteem, job satisfaction and stress, resulting in increased absenteeism and a reduction in productivity, and yet it continues to fester in nursing. The purpose of this research was twofold. The first was to answer the question, ‘What are the characteristics of covert violence experienced by Western Australian nurses?’ and through the description of Western Australian nurses’ experience of covert violence and describe the characteristics related to this to form a definition of covert violence. The second question was ‘What are the causes of covert violence experienced by Western Australian nurses? This study explored nurses’ experiences of covert violence using an interpretive phenomenological approach as described by van Manen (1997). A literature review was conducted to establish the findings of studies in relation to covert violence in other countries and to compare similar works in Australia. Using literature review findings, interview questions were designed to identify episodes of covert violence amongst nurses, the background to the reported events and a comment by the participants as to how these episodes were dealt with. A proposed model of the causes of covert violence in nursing was developed from the literature review to be tested in relation to the research findings. Research participants were all Registered Nurses with the Nurses’ Board of Western Australia who were asked to identify and discuss their experiences of covert violence in their workplaces. The data collected was analysed using pattern matching for qualitative evaluation. Results obtained from the data analysis identified the most important factor leading to covert violence was the juxtaposition of power and powerlessness and how it was influenced by community expectations of healthcare, staffing and client characteristics, infra-staff issues and management systems. Based on the research findings a revised model of causes of covert violence was developed to identify how power and powerlessness affect the outcomes of patient care, staff morale and the ultimate retention of staff in the health service in particular and in the profession generally. To record the incidences of covert violence and how they can be dealt with, a risk action plan and a model of obligations to prevent covert violence in nursing was developed that would not only serve its purpose in the nursing profession. From these questions it was possible to develop a Risk Control Action Plan that can be applied in response to reports of covert violence and to prevent covert violence in the nursing workplace, and can be adapted to address a similar situation in any other workplace. The tools developed include ways of reducing patient stress, methods of improving staff relationships, and management tools for issues that need to be addressed by nurses and administrators. Recommendations for further research to extend this study and to test the covert violence prevention tools developed as a result of this research are made. It is anticipated that use of the revised model of covert violence in nursing, definition of covert violence and tools developed as a result of the research findings will minimise incidences of covert violence, resulting in greater job safety and satisfaction for nurses, a reduction in staff absenteeism due to job stress, and an improvement in nursing retention and productivity.
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Carlson, Greg P. "Hostile workplace violence directed toward rural emergency medical services (EMS) personnel /." Menomonie, WI : University of Wisconsin--Stout, 2007. http://www.uwstout.edu/lib/thesis/2007/2007carlsong.pdf.
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Adedokun, Mosunmola. "Workplace Violence in the Healthcare Sector. A review of the Literature." Thesis, Malmö universitet, Fakulteten för hälsa och samhälle (HS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-26486.
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Background: Healthcare workers are most at risk and most vulnerable toworkplace violence (WPV) when compared to other professions. Despite highrates of exposure to violence, it is highly underreported.Aim: To identify the prevalence rate of WPV and the existing demographicrelationship to WPV in the healthcare sector. To check for risk factors and healthimplications of this type of WPV on victims. Also, this research work intends tohighlight the proposed strategies and interventions that can be used to mitigateagainst this type of WPV.Methods: To achieve this aim, a literature review methodology was employed.The Malmö university library and google scholar search engines were utilizedwith several inclusion criteria to arrive at a total of 24 articles for this review.Results: Prevalence rate for WPV is high with the prevalence for non-physicalviolence being higher than physical violence. Age and years of experienceshowed a significant relationship with being a victim of WPV while gender didnot provide a conclusive result. There were few cases of physical injuries but ahigh percentage of victims of nonphysical violence suffered from psychologicaltrauma such as fear, depression, post-traumatic stress disorder - PTSD, andanxiety. Prevention strategies and interventions have been recommended byvictims and researchers of WPV.Conclusion: WPV is an existing phenomenon with adverse effects which reducethe quality of lives and services of workers. There is need for effective preventivemethods to reduce WPV such as the implementation of zero-tolerance policy toWPV, the presence of police officers in at-risk health care facilities andinvolvement of victims in the development of prevention strategies.
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He, Jiayi, and Yue Zhu. "Experience of Workplace Violence among Psychiatric Nurses : A descriptive literature review." Thesis, Högskolan i Gävle, Avdelningen för vårdvetenskap, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-36806.
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Jussab, Fardin. "Counselling and clinical psychologists' experience of client violence in the workplace." Thesis, University of East London, 2013. http://roar.uel.ac.uk/3043/.
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Violence and abuse from clients within the healthcare system is a growing problem which can affect the personal and professional identity, and psychological wellbeing of healthcare professionals. Previous research and literature has focused on the risk of violence from particular client groups and understanding the aetiology of aggressive and violent behaviour towards healthcare professionals. There is a lack of research which explores psychologists’ experiences of client violence, and professional organisations have provided scant or no guidelines that could support psychologists who have experienced violence at work. To address the gaps in the present literature, this research qualitatively explored how psychologists make sense of their lived experiences of client violence in the workplace. Three counselling psychologists and four clinical psychologists who had previously experienced client violence were interviewed to take part in this research. Data was analysed using interpretative phenomenological analysis (IPA). IPA was selected for its idiographic nature, as it was hoped that the findings would provide a deeper understanding of psychologists’ experience of client violence from their personal account. IPA can also assist in developing guidelines for a specific purpose to support professionals in their work, which was a secondary aim of the research. The findings revealed that psychologists can undergo different types of experiences after being attacked by a client, and experiencing and responding to client violence has a significant effect upon their professional identity. Three superordinate themes emerged from the IPA, which relate to the different phases after an experience of client violence. The first theme - ‘the moment to moment experience of client violence’ - relates to the exact instant the incident took place and how the client’s aggression had taken the psychologist by surprise. The second theme - ‘post incident experience’ -describes how participants tried to make sense of their experience of client violence, such as by creating a formulation. The final theme - ‘issues concerning professional identity’ - refers to the participants' need to show that they can cope with client violence due their professional self-image of being a psychologist. More broadly, the findings revealed how the professional self-image of psychologists affects their beliefs about how they ‘should’ be able to work therapeutically with violent clients and be able to manage and understand it. It is recommended that further research explores the prevalence of psychologists who experience client violence, and the type of work settings in which this is most likely. Moreover, both neophyte and qualified psychologists would benefit from specific training in how to respond safely to violent client behaviour, and from the publication of professional guidelines to help them understand the possible risks of violence, decisionmaking when confronted with violent clients, and how to recognise and process the potential psychological repercussions of violence incidents.
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Arroyo, Michelle Leigh. "Impact of a Healthcare Workplace Violence Prevention Module on Staff Knowledge." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7587.
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The healthcare sector experiences violence 4 times as much as any other civilian domain, including law enforcement and corrections facilities. The clinical practice problem addressed in this project was the lack of adequate healthcare workplace violence (HWV) prevention in a not-for-profit community hospital. The purpose of this project increase awareness of HWV prevention through the use of an education module. Rogers’ diffusion of innovation model served as the foundation for analysis of scores from pre- and posteducation tests. The practice-focused question asked if a module on HWV prevention based on current clinical practice guidelines and peer-reviewed literature would improve staff members’ knowledge on workplace violence. A staff education project was designed to address the practice problem. The research design was an anonymous pre- and posttest for score comparison to analyze data by noting changes in proportion of correct answers. Nursing professionals (N = 14) participated in the education module and pre- and posttests. The percent of correct answers to 18 knowledge-related questions increased from 82% on the pretest to 91% on the posttest. The facility elected to expand the project to a more comprehensive program and requested additional modules to broaden understanding of and sustain HWV prevention strategies. These efforts will enact positive social change for healthcare staff by promoting a culture that embraces a safe work environment, increases staff knowledge on HWV prevention, decreases HWV and is supported by organizational systems.
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Beckett, Sharon Elizabeth. "Women and the violent workplace." Thesis, University of Plymouth, 2015. http://hdl.handle.net/10026.1/3475.
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Globally workplace violence is a pressing concern. It is an ever increasing problem and thus an extensive field to research. Despite an increase in interest, there are specific areas of workplace violence that remain relatively unexplored, and this is further compounded because workplace violence is not clearly defined and neither is it readily understood (Dolan 2000, Webster et al 2007). Women’s experiences of workplace violence have been overlooked, primarily because women exist within a patriarchal society, and many are deemed of a lesser value than men. A patriarchal society has elevated men into positions of power whilst women have more generally remained subordinate, and it is this which has led to many of the experiences of working women going unrecognised as violence and abuse (Morgan and Bjokrt, 2006). Subsequently, these encounters have remained unexplored and under-researched (Dale and Acik 2005). To address this imbalance my study has adopted a feminist standpoint. It is therefore based on in-depth qualitative interviews conducted with working women from a diverse range of occupations and backgrounds, and who have endured the lived reality of a working woman’s life. By taking such an approach this study has identified many of the patterns and trends of physical, psychological and sexual violence that are relevant to the suffering of working women. Further, the findings identify how working women face supplementary risks to those generically posed to the workforce. Additionally, this study identifies ‘risky traits’ that are pertinent to the experiences of women, including systems of male power and dominance, for example, male solidarity. These are systems that exist to the detriment of women, in that many women feel fearful, believing they are isolated and indeed vulnerable in the workplace. Moreover, the workplace offers workers minimal support, if any, to female victims of workplace violence which also impacts on the health and wellbeing of working women more generally.
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Trott, Sandra. "Influence of Personal Experience on Workplace Bullying Behavior." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3962.
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Workplace bullying has detrimental effects on victims and organizations. Research from the bully's perspective is lacking resulting in unknown causes for the aggressive behavior. Research indicates some child bullies have histories of maltreatment and that bullying may persist throughout adulthood. The purpose of this non-experimental quantitative study was to examine associations between workplace bullying and childhood abuse/neglect, actual or perceived current victimization, attachment style, and the desire to gain social dominance. An examination of the possible influence of social dominance on the relationship between abuse and workplace bullying was also included. Social dominance theory and attachment theory provided the framework for the study. The sample consisted of 126 adult men and women. The survey instrument included the Bullying Behavior Scale, Social Dominance Q-Scale, Social Dominance Orientation Scale, Childhood Trauma Questionnaire, Coercion and Conflict Scale, and Adult Attachment Scale. Data analysis included ANOVA, Pearson correlation, and linear regression. ANOVA results indicated significant associations between low- to mid-range incomes and certain industries and workplace bullying. There was a negative correlation between the relationship workplace bullying and childhood abuse/neglect. Results for domestic violence, social dominance need, and attachment style were not significant. There were no moderating effects of social dominance on the occurrence of workplace bullying and childhood abuse/neglect. Improvements to workplace environments and coping programs for bullies might result from this study's outcome.
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Hutton, Scott. "A Longitudinal Study of Workplace Incivility in a Hospital." University of Cincinnati / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1211989910.
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Varhama, Lasse. "Bullying and other dysfunctional behaviour at the workplace and at school /." Åbo : Åbo akademi university press, 2008. http://catalogue.bnf.fr/ark:/12148/cb414308871.
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Hamid, Rohani Abdul. "The teaching of English in secondary schools in Malaysia with specific reference to workplace needs." Thesis, University of Southampton, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.259993.
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Brown, Oliver Sabrina Renea. "Clinical Resource Practice Scenarios to Mitigate Bullying." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7859.
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Workplace bullying is repeated, aggressive action towards a victim, which especially affects new graduate nurses and can inhibit growth and lead to nursing burnout and staff turnover. The purpose of this Doctor of Nursing Practice project was to develop a clinical resource educational module. The case scenarios were developed using literature on workplace bullying and lateral violence. Clegg's circuits of power theory was applied to frame the organizational authoritative nursing power struggles that exist as a circular flow between different nursing group members, and the American Nurses Association (ANA) Practice Standards and Code of Ethics guided the assertive communication. The case scenarios consisted of 3 vignettes, terms and definitions, a summary of the ANA practice and code of ethical standards, the Appraisal of Guidelines Research and Evaluation (AGREE) II instrument, Workplace Bullying Inventory, Organizational Predictors and Consequences of Bullying Scale, flip cards, and content readability evaluation forms. The AGREE II instrument is a 7-point Likert scale for evaluating clinical guidelines with a threshold standard of 70%. The results of advisory committee members' rigor scores (mean = 50.8, median = 31, SD = 3.03) were compared with the scores of nurse evaluators (mean = 50, median = 31, SD = 4). The AGREE II reliability score is 0.93, with similar results found for the advisory members (0.939) and the nurse evaluators (0.941). The overall findings suggest that the AGREE II is a viable instrument for evaluating case scenarios, which can be used to improve the workplace environment for nurses by addressing workplace bullying.
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Potgieter, Lauren. "Bad office politics: victimisation and intimidation in the workplace." University of the Western Cape, 2013. http://hdl.handle.net/11394/4830.
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Small, Tamara. "Workplace Violence Prevention Training: A Cross-sectional Study of Home Healthcare Workers." University of Cincinnati / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1595850151324948.
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Kgosimore, David Leepile. "Educators as victims of workplace violence in selected secondary schools in the Capricorn District of the Limpopo Province, South Africa." Thesis, University of Limpopo, 2018. http://hdl.handle.net/10386/2330.
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Thesis (Ph. D. (Criminology)) --University of Limpopo, 2018Schools mirror the culture of violence that is endemic in our society. They have therefore become the focus of research on violence. However, much of our knowledge on violence that occurs in schools is on learners as victims of educator-on- learner and learner-on-learner violence; and as perpetrators of learner-on-learner because a great amount of research focuses only on these types of violence. Very little research has been done on teachers as victims of violence, and of learnerperpetrated violence, in particular. The little knowledge that is available indicates that objectionable behaviour, such as ill-discipline, class disruptions, and aggression and violent behaviour are aspects of interpersonal relationships that may cause teachers stress, burnout, job dissatisfaction, ill health, and lead to them quitting the teaching profession. This study investigated learner-perpetrated violence as a school and workplace violence. The results of this study, which are the outcomes of independently conducted qualitative and quantitative studies, confirm the parallel existence of learner-perpetrated violence and teacher stress and related ill health, behavioural reaction and organisational effects. The implications of these results are that the current legislation, the South African Schools Act, and regulations and policies associated with it, is inadequate in preventing the victimisation of teachers by learners, in their workplaces. Hence, this study recommends a model that can be implemented to prevent violence against teachers at a primary, secondary, and tertiary level. Learner violence is an occupational health and safety risk for teachers and needs to be handled in the same was as any other occupational health and safety hazard; hence the desire by teachers to be covered against violence at work under the Occupational Health and Safety Act. It is recommended that future research should focus on the incorporation of violence into the existing list of occupational hazard. This will force employers to take every step possible to prevent the victimisation of teachers in their workplaces. The reduction of incidents of violence against teachers has the potential of slowing teacher attrition down.
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Kennedy, Maureen Angeline. "Workplace violence: an exploratory study into nurses interpretations and responses to violence and abuse in trauma and emergency departments." Thesis, University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&.
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Violence in society has reached epidemic level and has permeated the walls of the workplace. Workplace violence has also spread across all occupations, especially those dealing with the public, and has escalated over the years. In this thesis the researcher explored the experiences, perceptions and coping mechanisms used by nurses exposed to violence in the health setting. The main focus was to determine how the nurses interpret abuse, and does this interpretation determine their response to the abuse.
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Miljak, Kristina. "Experiences of workplace violence among health care workers : A qualitative study of violence from the perspective of care professionals." Thesis, Malmö universitet, Malmö högskola, Institutionen för kriminologi (KR), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-43562.
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Violence and threats of violence is described as a common and relevant issue in various care units. Mental health care workers often feel frustrated and unsatisfied in their work with mentally ill patients. Experienced mental health care workers find that learning how to treat and cope with violent patients is beneficial. The aim of this study was to gain knowledge and understanding of mental health care workers experiences and perspectives on workplace violence. The method used was qualitative semi-structured interviews with mental health care workers ofdifferent care facilities. The results found that the patients’ illness appear to be the source of the violence. The environment can also be a source of violence. Violence was common in caring situations, particularly when mental health careworkers were physically close to their patients. The mental health care workers experienced feelings of anger, humiliation, remorse, and helplessness. The participants expressed that they questioned their own abilities and at times believed that their ability to communicate with patients and relax them was inadequate. Colleagues, relatives, and friends were perceived to be the most supportive, and the most common way of coping with violence in the workplace. Furthermore, the conclusion of the study is that the environment must be adjusted to meet the needs of the mental health care workers in meetings with threatful and violent patients. Mental health care workers need education and guidance on how to proceed as well as encouragement to report violent incidents.
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Schat, Aaron C. H. "The effects of perceived control on the outcomes of workplace aggression and violence." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape10/PQDD_0006/MQ43216.pdf.
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