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1

Social care, service users and user involvement. London: Jessica Kingsley Publishers, 2012.

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2

Bunting, Valerie Jane. The empowerment of mental health service users in Northern Ireland: The impact of user involvement in the voluntary sector. [S.l: The author], 2002.

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3

Fellowship, National Schizophrenia. How to involve users and carers: Guidelines on involvement in planning, running andmonitoring care services. [Kingston upon Thames]: National Schizophrenia Fellowship, 1992.

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4

A, Powner David, ed. Geostationary operational environmental satellites: Improvements needed in continuity planning and involvement of key users : report to congressional committees. Washington, D.C.]: U.S. Govt. Accountability Office, 2010.

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5

1952-, Barnes Marian, Wistow Gerald 1946-, and Nuffield Institute for Health Services Studies., eds. Researching user involvement. Leeds: Nuffield Institute for Health Services Studies, University of Leeds, 1992.

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6

Moore, Alison. Mental health user involvement. Birmingham: University of Central England in Birmingham, 1999.

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7

Greenhalgh, Trisha, Charlotte Humphrey, and Fran Woodard, eds. User Involvement in Health Care. Oxford, UK: Wiley-Blackwell, 2010. http://dx.doi.org/10.1002/9781444325164.

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8

Barnes, Marian. Developing a strategy for user involvement. Leeds: Nuffield Institute for Health, Community Care Division, 1995.

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9

Branfield, Fran. Making user involvement work: Supporting service user networking and knowledge. York: Joseph Rowntree Foundation, 2006.

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10

Thompson, Susan. User involvement: Giving older people a voice. Wrexham: Prospects Training Publications, 1997.

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11

Robson, Paul. Developing user involvement: Working towards user-centred practice in voluntary organisations. Bristol: Policy Press, 2003.

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12

1947-, Weinstein Jenny, ed. Service user involvement and recovery in mental health. London: Jessica Kingsley Publishers, 2010.

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13

Hutchison, Maureen. User involvement information pack: From policy to practice. [s.l.]: MIND South East, 1990.

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14

Mo, McPhail, ed. Service user and career involvement: Beyond good intentions. Edinburgh: Dunedin Academic, 2008.

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15

Wallcraft, Jan, Beate Schrank, and Michaela Amering, eds. Handbook of Service User Involvement in Mental Health Research. Chichester, UK: John Wiley & Sons, Ltd, 2009. http://dx.doi.org/10.1002/9780470743157.

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16

Michaela, Amering, Schrank Beate, and Wallcraft Jan, eds. Handbook of service user involvement in mental health research. Chichester, West Sussex, UK: John Wiley & Sons, 2009.

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17

Fawcett, Barbara, Joy Fillingham, Dawn River, Maureen Smojkis, and Nicki Ward. Service User and Carer Involvement in Health and Social Care. London: Macmillan Education UK, 2018. http://dx.doi.org/10.1057/978-1-137-53771-3.

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18

Morrow, Elizabeth, Annette Boaz, Sally Brearley, and Fiona Ross. Handbook of Service User Involvement in Nursing and Healthcare Research. Oxford, UK: Wiley-Blackwell, 2011. http://dx.doi.org/10.1002/9781444347050.

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19

Sommerlad, Elizabeth. User involvement in the development and application of learning technology. London: EDRU, 1995.

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20

Hazel, Kemshall, and Littlechild Rosemary, eds. User involvement and participation in social care: Research informing practice. London: Jessica Kingsley, 2000.

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21

Croft, Suzy. User involvement: Tuning in to the voice of the customer. [s.l.]: Social Work Today, 1988.

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22

Lucinda, Jarrett, ed. Creative engagement in palliative care: New perspectives on user involvement. Oxford: Radcliffe, 2007.

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23

Lisa, Malihi-Shoja, and Downe Soo, eds. Service user & carer involvement in education for health & social care. Chichester, West Sussex, U.K: Wiley-Blackwell, 2010.

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24

Hawcroft, Lynn. Visible voices: Developing deaf service user involvement in local services. [Carlisle]: British Deaf Association, 1996.

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25

Bishop, John. Managing user involvement: A manual for managers of public welfare services. Brighton: Pavilion Publishing, 1988.

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26

Brafield, Helen. Service user involvement: Reaching the hard to reach in supported housing. London: Jessica Kingsley Publishers, 2007.

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27

Faulkner, Alison. User involvement in forensic mental health research and development: Expert paper. Liverpool: National R & D Programme on Forensic Mental Health, 2002.

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28

Brafield, Helen. Service user involvement: Reaching the hard to reach in supported housing. London: Jessica Kingsley Publishers, 2007.

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29

White, Julia Mary. User involvement in the planning of services within Social Services departments. Manchester: University of Manchester, 1993.

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30

Robson, Paul. Consumerism or democracy?: User involvement in the control of voluntary organisations. Bristol: Polity Press, 1997.

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31

Uji, Zanzan A. Housing the urban poor in Nigeria: User involvement in the production process. Enugu, Nigeria: EDPCA Publications, 2007.

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32

Fleming, Jennie, Karen Newbigging, Jason Lim, Philip Cotterell, and Zemikael Habte-Mariam. Social Care, Service Users and User Involvement. Kingsley Publishers, Jessica, 2012.

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33

Wallcraft, Jan. Service User Involvement in Research. Edited by John Z. Sadler, K. W. M. Fulford, and Werdie (C W. ). van Staden. Oxford University Press, 2015. http://dx.doi.org/10.1093/oxfordhb/9780198732372.013.13.

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This chapter traces the development of service user involvement in research and user-controlled research, from its origins in the early 1990s to the present day where mental health researchers are expected to involve service users. It looks at why service users wanted to be involved in research and their issues of concern, including the effects of treatment, staff attitudes, and human rights. Values in research are linked to the epistemological underpinnings of research, and it is argued that service users’ ways of knowing based on experience are in conflict with mainstream research based on claims of objectivity and neutrality. Service user involvement at all levels from consultation to control is explored with examples. The benefits and problems of working in partnership are explored, and the chapter ends with an assessment of the impact of involvement in research and how it can lead to change.
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34

Jensen, Torben Elgaard, Nelly Oudshoorn, and Sampsa Hyysalo. New Production of Users: Changing Innovation Collectives and Involvement Strategies. Taylor & Francis Group, 2016.

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35

Jensen, Torben Elgaard, Nelly Oudshoorn, and Sampsa Hyysalo. New Production of Users: Changing Innovation Collectives and Involvement Strategies. Taylor & Francis Group, 2016.

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36

Jensen, Torben Elgaard, Nelly Oudshoorn, and Sampsa Hyysalo. New Production of Users: Changing Innovation Collectives and Involvement Strategies. Taylor & Francis Group, 2016.

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37

New Production of Users: Changing Innovation Collectives and Involvement Strategies. Taylor & Francis Group, 2016.

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38

Jensen, Torben Elgaard, Nelly Oudshoorn, and Sampsa Hyysalo. New Production of Users: Changing Innovation Collectives and Involvement Strategies. Taylor & Francis Group, 2016.

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39

Societal dynamics and irrigation systems: Encouraging water users involvement in better water management sub-project. Islamabad: Pakistan Council of Research in Water Resources, 1989.

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40

Service User Involvement. Joseph Rowntree Foundation, 1995.

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41

Jeffcote, Nikki, Karen Van Gerko, and Emma Nicklin. Meaningful service user participation in the pathway. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780198791874.003.0006.

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This chapter describes the context, aims, challenges, and growth of a user involvement programme spanning both prison and community services in the Offender Personality Disorder (OPD) pathway. Involving and empowering high-risk individuals to enhance pathway service provision has the potential to bring significant benefits in terms of social integration, well-being, and desistance from offending, while also requiring careful management of internal and external safety. The chapter describes the particular challenges involved and the support and governance framework that has enabled the user involvement programme to flourish within the London Community Pathway. Successful initiatives are described and service users’ own narrative accounts of their experience of involvement are included throughout. The chapter concludes with a review of the challenges that have emerged as the programme has grown, the learning they have afforded, and ideas for future continuing developments.
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42

Hutchinson, Maureen, Georgina Linton, and Jo Lucas. User Involvement Information Pack. Mind Publications, 1990.

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43

Tall oaks from little acorns...: The Wiltshire experience of involving users in the training of professionals in care management : [a joint publication by the Wiltshire Community Care User Involvement Network and Wiltshire Social Services Department. Cherhill, Wiltshire: Wiltshire Community Care User Involvement Network, 1993.

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44

Critical Perspectives On User Involvement. Policy Press, 2012.

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45

Barnes, Marian, and Phil Cotterell. Critical Perspectives on User Involvement. Policy Press, 2011.

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46

Barnes, Marian, and Phil Cotterell, eds. Critical Perspectives on User Involvement. Policy Press, 2011. http://dx.doi.org/10.1332/policypress/9781847427519.001.0001.

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47

Barnes, Marian, and Phil Cotterell, eds. Critical perspectives on user involvement. Policy Press, 2011. http://dx.doi.org/10.51952/9781847429483.

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48

Greenhalgh, Trisha, Charlotte Humphrey, and Fran Woodard. User Involvement in Health Care. Wiley & Sons, Incorporated, John, 2011.

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49

Greenhalgh, Trisha, Charlotte Humphrey, and Fran Woodard. User Involvement in Health Care. Wiley & Sons, Incorporated, John, 2010.

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50

Greenhalgh, Trisha, Charlotte Humphrey, and Fran Woodard. User Involvement in Health Care. Wiley & Sons, Limited, John, 2010.

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