Relevant bibliographies by topics / User satisfaction

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'User satisfaction'

Author: Grafiati
Published: 4 June 2021
Last updated: 29 July 2024

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Journal articles on the topic "User satisfaction"

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Bahde, Wanda Johnston. "User Satisfaction." Community & Junior College Libraries 9, no. 1 (January 2000): 57–66. http://dx.doi.org/10.1300/j107v09n01_06.

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Amoako-Gyampah, Kwasi, and Kathy B. White. "User involvement and user satisfaction." Information & Management 25, no. 1 (July 1993): 1–10. http://dx.doi.org/10.1016/0378-7206(93)90021-k.

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Otto, James R., Mohammad K. Najdawi, and Karen M. Caron. "Web-User Satisfaction." Journal of Organizational and End User Computing 12, no. 4 (October 2000): 3–10. http://dx.doi.org/10.4018/joeuc.2000100101.

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Mathieson, Kieran. "Measuring User Satisfaction." Interfaces 16, no. 6 (December 1986): 73–76. http://dx.doi.org/10.1287/inte.16.6.73.

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Escalera Pérez, P., P. García Muñoz, S. Martín Arroyo, and C. Medina Achirica. "CMA user satisfaction." Cirugía Andaluza 34, no. 2 (June 27, 2023): 169–75. http://dx.doi.org/10.37351/2023342.12.

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Kumar, Shiv. "Relationship of OPAC users' satisfaction with their demographic characteristics, computer skills, user education, user assistance and user-friendly OPAC." Electronic Library 32, no. 1 (January 28, 2014): 106–23. http://dx.doi.org/10.1108/el-01-2012-0002.

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Purpose – The main aim of this paper is to identify whether user demographic characteristics, computer skills, user education, user assistance and user-friendly OPAC (online public access catalog) have an impact on their satisfaction in the context of users in an Indian university setting. Design/methodology/approach – The survey method was utilized and a questionnaire was designed to collect data. The study is based on a sample of the 384 questionnaires from the three universities located in the Union Territory of Chandigarh and Punjab State. To analyze the data collected, SPSS package (version 14.0) was used, and also to produce requisite cross-tabulations. Chi-square testing was performed to determine the association of user satisfaction with the variables covered in the study. Findings – The findings highlighted that overall there was a low degree of satisfaction among the users. With the exception of academic majors, in general, there were no significant differences between satisfaction and user demographic characteristics. Overall satisfaction was significantly higher for those who were possessed with adequate knowledge on OPAC, and had received staff assistance, as well as necessary education on OPAC. The study showed that satisfaction with ease of usage of OPAC was higher. It was also found that users were well-equipped with computers and had attained skills while frequently searching the web, however, it was also revealed that mere possession of computer skills was not sufficient for efficient use of OPAC, resulting in the attainment of a high level of satisfaction. Originality/value – The paper brings out the fact of how user demographic characteristics, computer skills, user education, user assistance, and user-friendly OPAC, influence user satisfaction in a university educational set up. The findings will be beneficial for increasing user satisfaction levels in order to retain existing OPAC users because OPAC will continue to be a necessary tool for accessing quality academic information available in both print and electronic format.
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Ramadhan, Wika Aditya, Setiyowati Setiyowati, and Bebas Widada. "Measuring User Satisfaction Online-KRS Using End User Computing Satisfaction Method." Jurnal Teknologi Informasi dan Komunikasi (TIKomSiN) 9, no. 2 (November 1, 2021): 25. http://dx.doi.org/10.30646/tikomsin.v9i2.578.

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Evaluation of User Satisfaction with the Online KRS System at XYZ Health College using the End User Computing Satisfaction method. XYZ Health College in the KRS process has been supported by the KRS Online information system, but the KRS Online user satisfaction level has never been measured. The purpose of this study was to determine the level of user satisfaction of KRS Online College of Health XYZ in terms of several factors, namely content, accuracy, form, ease of use, and timeliness in assessing user satisfaction of KRS Online. The results of the research using instrument tests, data quality tests, multiple linear regression analysis, coefficient of determination, t test and f test are known based on the results of the analysis that the effect of the independent variable on the dependent variable is expressed by the coefficient of determination (R2) which is 0.471 or 47.1% . And the value > Fcount (13.904) > Ftable (2.76) so that the content, accuracy, form, ease of use and timeliness together have an effect on satisfaction.
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Sutrisno, Andrias Eko Adi, and Atik Wahyuni. "Pedestrian User Satisfaction Analysis." SPIRIT OF SOCIETY JOURNAL 4, no. 2 (March 31, 2021): 126–36. http://dx.doi.org/10.29138/scj.v4i2.1377.

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the role played by pedestrian is noticeably becoming more important as part of transportation infrastructure. The number of pedestrian user increases especially in the big cities’ business district. Therefore, this study was constructed to study the pedestrian users’ satisfaction to the side walk facility. The study was conducted in the city of Surabaya, the Indonesian second biggest city. The study aimed the pedestrian users in some of the busiest districts in central of Surabaya. On the other hand, there have been many policies made by the Surabaya government to improve the pedestrian performance especially the side walk facility, such as making the pedestrian to be more colorful and attractive. The study used qualitative method and Importance Performance Analysis (IPA). There are twenty variables used as addressed objects to measure pedestrian users’ satisfaction level, which are civil service police, greening, parking space, bus stop, parking meter, intercept area, main hole, public sitting, bollard, pedestrian floor motif, disability facility, hand wash facility, portable toilet, direction map, street vendors, drinking water facility, pedestrian decoration and trash bin. The result shows that there are only two variables preforms above their importance level. The average of importance level is 4,021 while the average of performance level is 3,743. There is -0,278 gaps which indicates that the pedestrian performance is under the pedestrian users expectation. Moreover, based on the IPA, there is no one of the variables place in the first quadrant (high leverage, attributes to improve), while there are seven variables place in the second quadrant (attributes to maintain). There are eight variables performing as in the third quadrant (low priority) and lastly there are five variables perform as in the fourth quadrant (low leverage, attributes to de-emphasize).
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Jones, Mary C., and Robert C. Beatty. "User Satisfaction with EDI." Information Resources Management Journal 14, no. 2 (April 2001): 17–26. http://dx.doi.org/10.4018/irmj.2001040102.

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Lee, P. Y., and R. E. Holliman. "Microbiology user satisfaction survey." Journal of Clinical Pathology 49, no. 7 (July 1, 1996): 615. http://dx.doi.org/10.1136/jcp.49.7.615-a.

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Dissertations / Theses on the topic "User satisfaction"

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Bokhari, Rahat Hussain. "User participation and user satisfaction in information systems development." Thesis, Brunel University, 2001. http://bura.brunel.ac.uk/handle/2438/5153.

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Information Systems (IS) are being developed and used in organizations to achieve their business goals and to enhance organizational effectiveness. The rate of systems success is questionable. One of the causes of IS failures might be user dissatisfaction with the systems. The success of an Information System is difficult to measure directly, so user satisfaction and system usage are frequently used as surrogate measures of system success. User participation in IS development has been advocated to achieve user satisfaction with the system and consequently system success. Past research findings about the effect of user participation on user satisfaction leading to system success are mixed and inconclusive. Past research has not been successful in showing whether user participation in IS development is necessary or not. So further research in this respect is justifiable. This thesis investigated the effect of user participation/involvement on user satisfaction. The effect of user expectations, and user-developer effective communications on user satisfaction has also been explored. A research model was proposed to proceed with this research. Meta-Analysis was carried out to investigate the relationship between user participation, user expectations and user-developer effective communication each with user satisfaction respectively. This thesis found some relationship of these factors with user satisfaction. The strength of the relationship (i. e. correlation 'r') was found to be 'medium' but not large'. The results also show that user involvement has a larger correlation with user satisfaction as opposed to user participation. The findings not only lead to the conclusions that user participation/involvement, user expectations, and user-developer effective communication have positive relationship with user satisfaction, but also contribute to the existing alternative views among IS researchers. The relationship between system usage and user satisfaction was found to be positive and of 'medium' strength and contrasts with the prevailing view that no correlation exists between them. So research findings are not only useful to resolve controversies that exists in past research but also lead to conclusions that user participation may contribute towards successful IS development and consequently user satisfaction with IS. Further, the causes of the emergence of unrealistic user expectations are explored and suggestions for future research are made.
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Herald, William Joseph. "An analysis of factors influencing general user information satisfaction including system-specific user information satisfaction." Connect to resource, 1996. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1267623116.

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Elhorr, Suzanne. "The three dimensional relation between user system experience, user satisfaction, and user acceptance." Thesis, Blekinge Tekniska Högskola, Institutionen för datalogi och datorsystemteknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-12957.

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Context. The subject presented in this research is the fact that people resist IT induced change and want to maintain their current situation when implementing a new information system.  If no strategy is set to deal with it, resistance to change leads to Information System failure. Objectives. In this study, the author is investigating how to anticipate and handle resistance to change when implementing a new information system in order to succeed. This is followed by introducing the factors affecting user satisfaction which in turn affects user acceptance. Methods The data collection involves interviews in order to assemble appropriate, justifiable and relevant data, in addition to surveys to measure and validate the hypotheses in this thesis. The banking sector in Lebanon was selected as a source of data collection. Results. Three factors Perceived ease of use(PEOU), Perceived Usefulness (PU), and User Involvement react together to satisfy user and hence to make the user accept change. Conclusions. Based on the studies conducted so far with respect to this topic, there exists an indirect relationship between the three factors discussed in this thesis, the user satisfaction, and the user acceptance. The more the user finds the system easy to use (simple way of work with less efforts) and useful (the extent to which person’s work is improved) and the more he/sh  is involved, the more he is satisfied and hence the more he is willing to accept the change and causes system success.
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Gatian, Amy Elizabeth Williams. "User information satisfaction (UIS) and user productivity: an empirical examination." Diss., Virginia Polytechnic Institute and State University, 1989. http://hdl.handle.net/10919/54361.

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In this research the relationships between user information satisfaction (UIS) and user productivity were examined. Two users groups were used to test the following hypotheses: H₁A: There is no relationship between UIS and perceptions of decision-making quality for academic department heads. H₁B: There is no relationship between UIS and perceptions of decision-making quality for managers within the controller’s office. H₂: There is no relationship between UIS and objectively measured productivity for managers within the controller’s office. H₃: There is no relationship between UIS and a user’s length of experience with a system. H₄A: There is no relationship between UIS and a user’s age. H₄B: There is no relationship between UIS and a user’s sex. H₄C: There is no relationship between UIS and a user’s level of education. Data utilized in testing the hypotheses were collected with a packet of six questionnaires mailed to the controllers of 100 universities. Usable responses were obtained from 107 of 300 controller’s office managers and 77 of 300 academic users. H₁A, H₁B and H₂ were tested with canonical correlation analysis. H₃, H₄A, H₄B and H₄C were tested with multiple regression. The findings can be summarized as follows: 1. Satisfaction with computer processing was correlated with making better operating budget decisions for both groups and helping academic users track activities in research, grant and designated gift accounts. 2. Satisfaction with system related problem finding was correlated with elimination of steps and making jobs easier for managers, and with helping academic users track activity in research accounts, and to feel they have benefited overall from FRS. 3. Satisfaction with the linear combination of inputs and problem finding was correlated with financial transactions per full time employee equivalents (FTE), late internal reports per total internal reports and number of ledger accounts per FTE. 4. More frequent users of FRS were more satisfied. Additionally, UIS and mandatory system usage were positively correlated. 5. UIS and sex were moderately correlated. Specifically, males within the academic group were less satisfied with FRS than the females surveyed.
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Jones, Synthia S. "Multidimensional scaling of user information satisfaction." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1993. http://handle.dtic.mil/100.2/ADA277230.

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Thesis (M.S. in Information Technology Management) Naval Postgraduate School, December 1993.
Thesis advisor(s): William J. Haga ; Kishore Sengupta. "December 1993." Bibliography: p. 108-110. Also available online.
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Ul, Haq Raza. "Hybrid Recommender System Towards User Satisfaction." Thèse, Université d'Ottawa / University of Ottawa, 2013. http://hdl.handle.net/10393/24218.

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An individual’s ability to locate the information they desire grows more slowly than the rate at which new information becomes available. Customers are constantly confronted with situations in which they have many options to choose from and need assistance exploring or narrowing down the possibilities. Recommender systems are one tool to help bridge this gap. There are various mechanisms being employed to create recommender systems, but the most common systems fall into two main classes: content-based and collaborative filtering systems. Content-based recommender systems match the textual information of a particular product with the textual information representing the interests of a customer. Collaborative filtering systems use patterns in customer ratings to make recommendations. Both types of recommender systems require significant data resources in the form of a customer’s ratings and product features; hence they are not able to generate high quality recommendations. Hybrid mechanisms have been used by researchers to improve the performance of recommender systems where one can integrate more than one mechanism to overcome the drawbacks of an individual system. The hybrid approach proposed in this thesis is the integration of content and context-based with collaborative filtering, since these are the most successful and widely used mechanisms. This proposed approach will look into the integration of content and context data with rating data using a different mechanism that mainly focuses on boosting a customer’s trust in the recommender system. Researchers have been trying to improve system performance using hybrid approaches, but research is lacking on providing justifications for recommended products. Hence, the proposed approach will mainly focus on providing justifications for recommended products as this plays a crucial role in obtaining the satisfaction and trust of customers. A product’s features and a customer’s context attributes are used to provide justifications. In addition to this, the presentation mechanism needs to be very effective as it has been observed that customers trust more in a system when there are explanations on how the recommended products have been computed and presented. Finally, this proposed recommender system will allow the customer to interact with it in various ways to provide feedback on the recommendations and justifications. Overall, this integration will be very useful in achieving a stronger correlation between the customers and products. Experimental results clearly showed that the majority of the participants prefer to have recommendations with their justifications and they received valuable recommendations on which they could trust.
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Salman, Abdulsalam Abiodun. "Issues and challenges in the provision and utilisation of public library services in Nigeria." Thesis, University of Zululand, 2017. http://hdl.handle.net/10530/1528.

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A dissertation submitted to the Faculty of Arts in fulfilment of the requirements for the Degree of Doctor of Philosophy( Library and Information Studies) in the Department of Information Studies at the University Of Zululand, 2017.
This study set out to investigate the provision and use of public library services in Nigeria with a view to determining the satisfaction level of users with the services offered. Additionally the study wanted to develop a framework that will address the issues and challenges identified when providing public library services to the Nigerian population. Providing access to information through an institution such as a public library presupposes a well-governed and efficiently managed system. Lacking these, service delivery might be compromised, resulting in a population dissatisfied with the services delivered. The study is centred on the IFLA Public Library Service Guidelines, with the use of theoretical models such as the Traditional Public Administration Model (TPAM) and the New Public Management (NPM). An interpretivist approach to research was adopted involving mainly qualitative methods. A quantitative paradigm was also used as a supplementary method. The case study design methodology was used by conducting in-depth interviews with three permanent secretaries, six public library directors, and six heads of rural community libraries, cutting across the six geo-political zones in Nigeria. An informal interview was held with the children using the public library services in order to gauge their opinion about the services provided in the children’s section of the library. A questionnaire was administered to public library users in order to understand their responses on awareness, accessibility, use and satisfaction with the services provided by public libraries. Observation was used for validation of the responses from the interviews and questionnaire. In all, fifteen interviews were conducted with the administrators/managers of public libraries in Nigeria. The reason for using multiple instruments (interview, observation and questionnaire) was for triangulation of the responses in order to identify areas of divergence and convergence during data analysis. The interview responses were thematically analysed using content analysis, while the data collected through a survey questionnaire were analysed using the statistical packages for social sciences (SPSS) in order to arrive at summary and descriptive statistics. A test-retest reliability method using two methods was imperative; (1) expert opinion where a content validity index (CVI) was computed, and (2) Cronbach’s Alpha, that became more useful where continuous and non-dichotomous data were included in the analysis. It was therefore concluded that the instrument was internally consistent and reliable. Ethical considerations were also taken into account with informed consent forms, approval seeking, permission as well as confidentiality. vi The findings of this study showed that variables such as: relevant academic qualifications, years of experience, and designation of the administrators of public libraries affected the service delivery. The study also revealed that the pattern of administration of public libraries in Nigeria still conforms to the Traditional Public Administration Model (TPAM), which was criticised for its top-down and inefficient administrative approach. Very little community participation in the administration of the public libraries was identified, and it was established that there is still a huge dependency on the parent bodies for decision-making and funding. Additionally the study also found the following challenges as impediments to the expected service delivery: inadequate funding; insufficient staff; irregular electricity supply; outdated library materials; lack of functional library resources and facilities; and inappropriate public library legislation. Digital resources were found to be lacking in most of the libraries, and the physical infrastructure was found lacking, especially in the rural areas. Awareness of the services provided by the public libraries was found to be low, and it is mainly traditional services that are currently offered. This situation subsequently resulted in a low level of satisfaction with the use of the services. The study recommended that laws specific to public libraries should be promulgated in order to regulate the governance and administration of this public unit; more relevant and adequate services should be provided; alternative forms of funding should be explored in order to alleviate the dependence on governmental budgets; and training and retraining of public library staff should be actively explored with special emphasis on attaining IT skills.
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Reis, Antonio Tarcisio da Luz. "Mass housing design : user participation and satisfaction." Thesis, Oxford Brookes University, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.314842.

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Tamada, Hiroshi. "User information satisfaction survey on HealthNet Nepal." Thesis, Massachusetts Institute of Technology, 1997. http://hdl.handle.net/1721.1/70292.

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Vankamamidi, Neelima Raman. "Assessment of user satisfaction of restrooms with existing toilet fixtures and new low consumption fixtures." Texas A&M University, 2004. http://hdl.handle.net/1969.1/1278.

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This research in Langford Building 'A', Texas A&M University, is an attempt to determine the user satisfaction of the new, low consumption toilet fixtures and lavatory valves. 253 surveys were given to the subjects, during the four phases of upgrading the restroom fixtures, to find and compare user satisfaction in each phase. The four phases were: 1. The as-is condition of the flush valves and the lavatory valve. 2. Low consumption manual flush valve and low consumption manual lavatory valve. 3. Old style low consumption automatic flush valve and low consumption automatic lavatory valve. 4. Low consumption manual flush valve and low consumption automatic lavatory valve. The survey analysis for the building showed a positive response from the users for the low consumption valves, but not for the automatic valves, as they did not function as they were expected to.
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Books on the topic "User satisfaction"

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Agency, Great Britain Highways, and SDG Research, eds. Road user satisfaction study: Report. London: SDG Research, 1995.

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Northern Health and Social Services Council (Northern Ireland). Homefirst transport: User satisfaction project. Ballymena: NHSSC, 1998.

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Newman, George. Measuring user satisfaction with information management. New York, N.Y: Conference Board, 1989.

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Board, Conference, ed. Measuring user satisfaction with information management. New York, N.Y: Conference Board, 1989.

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Bauernfeind, Ulrike. User Satisfaction with Personalised Internet Applications. Bern: Peter Lang International Academic Publishers, 2018.

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(Firm), INPUT. User satisfaction in Europe: PCs/workstations, 1992. London: INPUT, 1992.

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A. Tarcisio da Luz Reis. Mass housing design, user participation and satisfaction. Oxford: Oxford Polytechnic, 1992.

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West, Christopher. Measuring user satisfaction: A practical guide for academic libraries. London: SCONUL, 2001.

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West, Christopher. Measuring user satisfaction: A practical guide for academic libraries. London: SCONUL, 2001.

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Kular, Randeep. User satisfaction study of patient transport services in Sussex. Brighton: University of Brighton, Health and Social Policy Research Centre, 1997.

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Book chapters on the topic "User satisfaction"

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Chapman, Chris, and Kerry Rodden. "Customer Satisfaction Surveys." In Quantitative User Experience Research, 127–61. Berkeley, CA: Apress, 2023. http://dx.doi.org/10.1007/978-1-4842-9268-6_8.

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Treu, Siegfried. "Stress and User Satisfaction." In User Interface Evaluation, 175–94. Boston, MA: Springer US, 1994. http://dx.doi.org/10.1007/978-1-4615-2536-3_9.

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Wickramasinghe, Nilmini. "User Adoption and Satisfaction." In Digital Health, 181–96. Boca Raton: Chapman and Hall/CRC, 2024. http://dx.doi.org/10.1201/9781003318538-13.

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Lindgaard, Gitte, and Cathy Dudek. "User Satisfaction, Aesthetics and Usability." In IFIP Advances in Information and Communication Technology, 231–46. Boston, MA: Springer US, 2002. http://dx.doi.org/10.1007/978-0-387-35610-5_16.

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Andersen, Renate, and Anders I. Mørch. "Get Satisfaction: Customer Engagement in Collaborative Software Development." In End-User Development, 235–40. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-38706-7_19.

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Masthoff, Judith. "The Pursuit of Satisfaction: Affective State in Group Recommender Systems." In User Modeling 2005, 297–306. Berlin, Heidelberg: Springer Berlin Heidelberg, 2005. http://dx.doi.org/10.1007/11527886_39.

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Reddy, Swapna, Ya’akov Gal, and Stuart M. Shieber. "Recognition of Users’ Activities Using Constraint Satisfaction." In User Modeling, Adaptation, and Personalization, 415–21. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-02247-0_46.

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Sufyan Beg, M. M., and Nesar Ahmad. "Measuring User Satisfaction in Web Searching." In Computational Intelligence for Modelling and Prediction, 321–36. Berlin, Heidelberg: Springer Berlin Heidelberg, 2005. http://dx.doi.org/10.1007/10966518_23.

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Kitsios, Fotis, Maria Kamariotou, Vicky Manthou, and Afroditi Batsara. "Hospital Information Systems: Measuring End-User Satisfaction." In Information Systems, 463–79. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-63396-7_31.

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Quijano-Sánchez, Lara, Juan A. Recio-García, and Belén Díaz-Agudo. "User Satisfaction in Long Term Group Recommendations." In Case-Based Reasoning Research and Development, 211–25. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-23291-6_17.

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Conference papers on the topic "User satisfaction"

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Swan, Margaret B., and Mark Notess. "Predicting user satisfaction from subject satisfaction." In CHI '03 extended abstracts. New York, New York, USA: ACM Press, 2003. http://dx.doi.org/10.1145/765891.765960.

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Chen, Kuan-Ta, Chun-Ying Huang, Polly Huang, and Chin-Laung Lei. "Quantifying Skype user satisfaction." In the 2006 conference. New York, New York, USA: ACM Press, 2006. http://dx.doi.org/10.1145/1159913.1159959.

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Yudistira, Ahmad Reza, Hilal Hudan Nuha, and Kusuma Adi Achmad. "User Satisfaction Analysis of PeduliLindungi Application Using End User Computing Satisfaction (EUCS) Method." In 2022 9th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI). IEEE, 2022. http://dx.doi.org/10.23919/eecsi56542.2022.9946559.

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Dewi, Meta Amalya, Nora Fitriawati, and Arief Agus Sukmandhani. "The End User Computing Satisfaction (EUCS) Model: Analysis User Satisfaction Tangerang Live Application." In SIET '22: 7th International Conference on Sustainable Information Engineering and Technology 2022. New York, NY, USA: ACM, 2022. http://dx.doi.org/10.1145/3568231.3568292.

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Syamsuar, Dedy, Widya Cholil, Rio Ramadhan, Ruth Mariana Bunga Wadu, Ati Zaidiah, and Nia Oktaviani. "Empirical Review Of M-Banking User Satisfaction Using End User Computing Satisfaction (EUCS)." In 2022 International Conference on Informatics, Multimedia, Cyber and Information System (ICIMCIS). IEEE, 2022. http://dx.doi.org/10.1109/icimcis56303.2022.10017742.

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Maghribi, Rizky Agung Kala, Sri Andeani, Intan Ulmi Lestari, and Riwinoto. "User satisfaction analysis on dev’s adventure using Game User Experience Satisfaction Scale (GUESS)." In THE 4TH INTERNATIONAL CONFERENCE ON APPLIED ENGINEERING (ICAE 2021). AIP Publishing, 2023. http://dx.doi.org/10.1063/5.0153765.

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Wicaksono, Alfan Farizki, and Alistair Moffat. "Metrics, User Models, and Satisfaction." In WSDM '20: The Thirteenth ACM International Conference on Web Search and Data Mining. New York, NY, USA: ACM, 2020. http://dx.doi.org/10.1145/3336191.3371799.

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Shih, Ya-Yueh. "User satisfaction with HIS outsourcing." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530080.

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Chimienti, Michela, Ivan Danzi, Vincenzo Gattulli, Donato Impedovo, Giuseppe Pirlo, and Davide Veneto. "Behavioral Analysis for User Satisfaction." In 2022 IEEE Eighth International Conference on Multimedia Big Data (BigMM). IEEE, 2022. http://dx.doi.org/10.1109/bigmm55396.2022.00027.

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Anderjovi, Stedico, Muhammad Luthfi Hamzah, Idria Maita, and Tengku Khairil Ahsyar. "User Satisfaction Analysis of E-Learning Using End User Computing Satisfaction in Covid 19." In 3rd African International Conference on Industrial Engineering and Operations Management. Michigan, USA: IEOM Society International, 2022. http://dx.doi.org/10.46254/af03.20220502.

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Reports on the topic "User satisfaction"

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Whittam, Kimberly P., Zannette A. Uriell, and Rorie N. Harris. Assessing Team Detailing End-user Satisfaction. Fort Belvoir, VA: Defense Technical Information Center, October 2004. http://dx.doi.org/10.21236/ada427712.

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Tan, Lili. The Roles of Information Technology in Customer Relationship Performance, Employee User Satisfaction, Service Quality and Customer Satisfaction. Ames (Iowa): Iowa State University, January 2019. http://dx.doi.org/10.31274/cc-20240624-1490.

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Jian, Yu. Evaluating the Impact of Aesthetics and Usability on User Satisfaction. Ames (Iowa): Iowa State University, December 2023. http://dx.doi.org/10.31274/cc-20240624-647.

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Kim, Injoo, Brooke Brandewie, and Myong-Ok Kim. Analysis of the Unisex Sizing System of Current Medical Uniforms: Understanding User Satisfaction. Ames: Iowa State University, Digital Repository, November 2016. http://dx.doi.org/10.31274/itaa_proceedings-180814-1444.

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Hill, Warren E. Local Area Network End User Satisfaction Study at the Department of Veterans Affairs Veterans Health Administration's VA Puget Sound Health Care System. Fort Belvoir, VA: Defense Technical Information Center, May 1998. http://dx.doi.org/10.21236/ada372304.

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Shimwell, Jonathan, and Jean-Christophe Sublet. Nuclear Data Portal Web Tools Summary Report. IAEA Nuclear Data Section, August 2018. http://dx.doi.org/10.61092/iaea.es5s-56e5.

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The purpose of the Consultant Meeting on Nuclear Data Portal Web Tools was to firstly evaluate the existing tools and their capabilities; then to review the tools which are currently successfully deployed and thereby establish efficiency ratings, best practise and user satisfaction. The second phase will focus on proposing new web tools which will offer improved analytics, visualisation and imaging of nuclear data. The new tools will offer significantly greater capability in overcoming the challenges faced in the modelling, accessing and testing of nuclear data. They will be applicable to an extensive range of applications within the area of research. Throughout this process advice will be sought from professional scientific portal developers.
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Baluk, Nadia, Natalia Basij, Larysa Buk, and Olha Vovchanska. VR/AR-TECHNOLOGIES – NEW CONTENT OF THE NEW MEDIA. Ivan Franko National University of Lviv, February 2021. http://dx.doi.org/10.30970/vjo.2021.49.11074.

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The article analyzes the peculiarities of the media content shaping and transformation in the convergent dimension of cross-media, taking into account the possibilities of augmented reality. With the help of the principles of objectivity, complexity and reliability in scientific research, a number of general scientific and special methods are used: method of analysis, synthesis, generalization, method of monitoring, observation, problem-thematic, typological and discursive methods. According to the form of information presentation, such types of media content as visual, audio, verbal and combined are defined and characterized. The most important in journalism is verbal content, it is the one that carries the main information load. The dynamic development of converged media leads to the dominance of image and video content; the likelihood of increasing the secondary content of the text increases. Given the market situation, the effective information product is a combined content that combines text with images, spreadsheets with video, animation with infographics, etc. Increasing number of new media are using applications and website platforms to interact with recipients. To proceed, the peculiarities of the new content of new media with the involvement of augmented reality are determined. Examples of successful interactive communication between recipients, the leading news agencies and commercial structures are provided. The conditions for effective use of VR / AR-technologies in the media content of new media, the involvement of viewers in changing stories with augmented reality are determined. The so-called immersive effect with the use of VR / AR-technologies involves complete immersion, immersion of the interested audience in the essence of the event being relayed. This interaction can be achieved through different types of VR video interactivity. One of the most important results of using VR content is the spatio-temporal and emotional immersion of viewers in the plot. The recipient turns from an external observer into an internal one; but his constant participation requires that the user preferences are taken into account. Factors such as satisfaction, positive reinforcement, empathy, and value influence the choice of VR / AR content by viewers.
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Madrigal, Lucía, and Carmen Pagés. Is Informality a Good Measure of Job Quality?: Evidence from Job Satisfaction Data. Inter-American Development Bank, December 2008. http://dx.doi.org/10.18235/0010725.

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The formality status of a job is the most widely used indicator of job quality in developing countries. However, a number of studies argue that, at least for some workers, the informality status may be driven by choice rather than exclusion. This paper uses job satisfaction data from three low-income countries (Honduras, Guatemala and El Salvador) to assess whether informal jobs are less valued than formal jobs. The paper finds substantial differences in job satisfaction within different types of informal jobs. More importantly, according to self-reported measures of job satisfaction, informality is not necessarily associated with poor job quality. This correspondence varies across countries, and seems to be lower for less-skilled workers.
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Myrick, Kelly, Mohsin Mahar, and Carol DeFrances. Telemedicine Use Among Physicians by Physician Specialty: United States, 2021. Centers for Disease Control and Prevention (U.S.), February 2024. http://dx.doi.org/10.15620/cdc/141934.

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This report describes the use of telemedicine, ability to provide quality care during telemedicine visits, satisfaction with telemedicine, and appropriateness of telemedicine use by physician specialty type.
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ALTOMONTE, Sergio, Flávia BUKZEM, Rafael CAMPAMÀ PIZARRO, Donatienne CARMON, Giovanni CIAMPI, Ayana DANTAS DE MEDEIROS, Veronica GARCIA-HANSEN, et al. Integrating daylighting and lighting in practice: Lessons learned from international case studies. IEA SHC Task 61, June 2021. http://dx.doi.org/10.18777/ieashc-task61-2021-0007.

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This report presents lessons learned from twenty-five worldwide real-life case studies implementing the integration of daylighting and electric lighting. The case studies were monitored with respect to energy use for lighting, visual performance, non-visual performance, and users’ satisfaction. The monitoring is largely based on field measurements, but it is also complemented with simulations and calculations where needed.
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