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1

Marcus, Aaron, ed. Design, User Experience, and Usability: Novel User Experiences. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40355-7.

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van de Sand, Felix, Anna-Katharina Frison, Pamela Zotz, Andreas Riener, and Katharina Holl. User Experience Is Brand Experience. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-29868-5.

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3

Kraft, Christian. User Experience Innovation. Berkeley, CA: Apress, 2012. http://dx.doi.org/10.1007/978-1-4302-4150-8.

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van de Sand, Felix. User Experience Identity. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. http://dx.doi.org/10.1007/978-3-658-15959-7.

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5

Moser, Christian. User Experience Design. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-13363-3.

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6

Fox, Robert, and Ameet Doshi. Library user experience. Washington, DC: Association of Research Libraries, 2011.

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7

Marcus, Aaron, ed. Design, User Experience, and Usability. User Experience Design Practice. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-07638-6.

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8

Bernhaupt, Regina, ed. Game User Experience Evaluation. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-15985-0.

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9

Lull, Dave. Discussions in User Experience. Berkeley, CA: Apress, 2017. http://dx.doi.org/10.1007/978-1-4842-3267-5.

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10

Jakob, Nielsen. E-commerce user experience. Fremont, CA: Nielsen Norman Group, 2001.

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11

Garrett, Jesse James. Elements of user experience. Indianapolis, Ind: Pearson Education, 2002.

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12

Chapman, Chris, and Kerry Rodden. Quantitative User Experience Research. Berkeley, CA: Apress, 2023. http://dx.doi.org/10.1007/978-1-4842-9268-6.

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13

Marcus, Aaron, ed. Design, User Experience, and Usability. User Experience in Novel Technological Environments. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-39238-2.

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14

Marcus, Aaron, and Wentao Wang, eds. Design, User Experience, and Usability. User Experience in Advanced Technological Environments. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-23541-3.

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15

Marcus, Aaron, and Wentao Wang, eds. Design, User Experience, and Usability: Designing Pleasurable Experiences. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-58637-3.

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16

Marcus, Aaron, ed. Design, User Experience, and Usability: Users and Interactions. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-20898-5.

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17

Ballard, Barbara. Designing the Mobile User Experience. New York: John Wiley & Sons, Ltd., 2007.

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18

Furuknap, Bjørn Christoffer Thorsmæhlum. Building the SharePoint User Experience. Berkeley, CA: Apress, 2009. http://dx.doi.org/10.1007/978-1-4302-1897-5.

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19

Bernhaupt, Regina, ed. Evaluating User Experience in Games. London: Springer London, 2010. http://dx.doi.org/10.1007/978-1-84882-963-3.

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20

Turner, Phil. A Psychology of User Experience. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-70653-5.

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21

Marcus, Aaron. HCI and User-Experience Design. London: Springer London, 2015. http://dx.doi.org/10.1007/978-1-4471-6744-0.

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22

Gast, Oliver. User Experience im E-Commerce. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. http://dx.doi.org/10.1007/978-3-658-22484-4.

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23

Furuknap, Bjørn Christoffer Thorsmæhlum. Building the Sharepoint user experience. Berkeley, Calif: Apress, 2009.

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24

Furuknap, Bjørn Christoffer Thorsmæhlum. Building the Sharepoint user experience. Berkeley, Calif: Apress, 2009.

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25

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61356-2.

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26

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61351-7.

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27

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61362-3.

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28

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61359-3.

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29

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61353-1.

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30

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-35705-3.

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31

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-35696-4.

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32

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-35708-4.

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33

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-35702-2.

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34

Marcus, Aaron, Elizabeth Rosenzweig, and Marcelo M. Soares, eds. Design, User Experience, and Usability. Cham: Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-35699-5.

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35

Turner, Phil. A Psychology of User Experience. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-32454-3.

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36

Marcus, Aaron. Design, User Experience, and Usability: Novel User Experiences. Springer, 2016.

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37

Kraft, Christian. User Experience Innovation. Springer, 2012.

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38

User Experience Management. Elsevier, 2011. http://dx.doi.org/10.1016/c2010-0-66444-3.

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39

Mobile User Experience. Elsevier, 2014. http://dx.doi.org/10.1016/c2012-0-03599-5.

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40

User Experience Design. Bloomsbury Publishing Plc, 2019. http://dx.doi.org/10.5040/9781350021723.

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41

User Experience Foundations. BCS Learning & Development Limited, 2020.

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42

AG, Smashing Media. User Experience Design. Smashing Media AG, 2012.

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43

Voil, Nick de. User Experience Foundations. BCS Learning & Development Limited, 2020.

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44

Benyon, David. Designing User Experience. Pearson Education Canada, 2018.

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45

Voil, Nick de. User Experience Foundations. BCS Learning & Development Limited, 2020.

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46

Friedman, Vitaly, and Paul Boag. User Experience Revolution. Smashing Media, 2017.

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47

User Experience Foundations. BCS Learning & Development Limited, 2020.

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48

Bernhaupt, Regina. Game User Experience Evaluation. Springer, 2015.

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49

Bernhaupt, Regina. Game User Experience Evaluation. Springer, 2016.

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50

McAllister, Graham. User experience maturity levels. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198794844.003.0005.

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As user experience (UX) research in game development becomes more established, many studios are now incorporating UX practices within their studio. However, the maturity level of UX within a studio can vary widely, from those who are hostile towards UX up to those who embrace UX at all levels in the organization. This chapter is for both game developers and Games User Researchers who are interested in assessing where they currently are on a UX maturity scale, and also keen to understand what more could be done to become more player-focused.
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