Academic literature on the topic 'User-centred design'

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Journal articles on the topic "User-centred design"

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Willis, Anne-Marie. "User-Centred Design." Design Philosophy Papers 2, no. 1 (March 2004): 1–5. http://dx.doi.org/10.2752/144871304x13966215067471.

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Knight, J. "User Centred Design." ITNOW 53, no. 5 (August 31, 2011): 10–11. http://dx.doi.org/10.1093/itnow/bwr035.

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McClelland, Ian, Bronwen Taylor, and Bill Hefley. "User-centred design principles." ACM SIGCHI Bulletin 28, no. 4 (October 1996): 23–25. http://dx.doi.org/10.1145/242417.242421.

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Case, Keith. "Tools for User-Centred Design." Advanced Engineering Forum 10 (December 2013): 28–33. http://dx.doi.org/10.4028/www.scientific.net/aef.10.28.

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User-Centred Design aims to involve users at all stages of the design of products. Some of the basic principles are briefly considered together with their relationship to ergonomics. Tools for the application of User-Centred Design are discussed including specific tools such as digital human modelling, personas, manikin characters, inclusive design and human behavioural modelling.
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Croci, Valentina. "Horizons of User-Centred Design." Architectural Design 78, no. 6 (November 2008): 124–27. http://dx.doi.org/10.1002/ad.788.

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Smith, Michael, and Janet Villata. "Applying user centred design to Archives." Archives and Manuscripts 48, no. 3 (September 1, 2020): 239–49. http://dx.doi.org/10.1080/01576895.2020.1798790.

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BUURMAN, RUDY DEN. "User-centred design of smart products." Ergonomics 40, no. 10 (October 1997): 1159–69. http://dx.doi.org/10.1080/001401397187676.

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DAYTON, TOM, LESLIE G. TUDOR, and ROBERT W. ROOT. "Bellcore's user-centred-design support centre." Behaviour & Information Technology 13, no. 1-2 (January 1994): 57–66. http://dx.doi.org/10.1080/01449299408914585.

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MacDonald, Alastair S. "Aesthetic intelligence: Optimizing user-centred design." Journal of Engineering Design 12, no. 1 (March 2001): 37–45. http://dx.doi.org/10.1080/09544820010031562.

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Wever, Renee, Jasper van Kuijk, and Casper Boks. "User‐centred design for sustainable behaviour." International Journal of Sustainable Engineering 1, no. 1 (March 2008): 9–20. http://dx.doi.org/10.1080/19397030802166205.

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Dissertations / Theses on the topic "User-centred design"

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Eriksson, Elina. "Situated Reflexive Change : User-Centred Design in(to) Practice." Doctoral thesis, KTH, Medieteknik och interaktionsdesign, MID, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-116403.

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Technology used in the Swedish workplace is perceived to be controlling, gener- ally still difficult to use, and with a low degree of usability. Even though the field of Human-Computer Interaction (HCI) has been concerned with researching different ways of developing usable systems for at least half a century, there seem to be problems with the diffusion of the results into practice. One of the possible approaches to developing usable systems is user-centred design, and in this thesis I am concerned with the issue of introducing user-centred design and usability work in public authorities and institutions. I will present work done in two different research projects with a focus on change, where the aim has been to introduce or enhance usability work. Through a lens of social construction- ism and reflexivity I will explore the outcome of the projects and the implica- tions for the introduction of user-centred design in practice. Furthermore, I will explore whether the focus on the introduction of usability work might hinder the formation of a sustainable change in the organizations interested in devel- oping usable systems. The research question then becomes; can we introduce usability work in organizations? The answer to this question is no. Instead, we need to change our perspective from introduction to situated reflexive change: focusing on sensemaking and a situated process of ongoing change, where the stakeholders in the organization themselves must play an active and responsible part. This entails a shift from dualism to duality and a reconsideration of what our usability methods can con- tribute with. Furthermore, I will explore possible approaches to working with situated reflexive change with tools that are familiar in the field of HCI, but with an expanded scope. In particular I will discuss field studies conducted by system developers as a tool for making sense of usability issues, personas as a tool for inducing reflexivity in and on practice, and usability coaching as a sensemaking tool for both organizational stakeholders and researchers in order to understand and reflect upon change.

QC 20130118

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Axelsson, Daniel. "Graphical User Interface Design of a Maintenance Support System : Using Prototyping and User-Centred Design." Thesis, Linköpings universitet, Interaktiva och kognitiva system, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-149779.

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The interest in the complex relationship between the behaviour of users and the design of interactive system has been significantly increased as the digital technology has advanced. This has led to usability becoming one of the key elements in user-centred interaction design. Systems need to be designed in a usable way; efficient, use-enhancing, flexible and learnable and the design should also meet the user’s needs and aspirations. This thesis aimed to develop a more usable prototype of the Maintenance Ground Support System (MGSS), using prototyping and a user-centred design approach. The prototype was developed using an adaptation on the evolutionary software development process that consisted of four iterative steps. The prototypes were created, tested and evaluated with surrogate and end-users. The design of the prototype is based on a customizable and simple dashboard application that supports multiple user needs and requirements, in a familiar environment where the user can feel confident and be in control. Based on usability testing, the prototype was concluded to be more efficient, understandable as well as easier to use than the existing system.
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Blomkvist, Stefan. "User-centred design and agile development of IT systems." Licentiate thesis, Uppsala : Deptartment of Information Technology, Uppsala University, 2006. http://www.it.uu.se/research/publications/lic/2006-012/2006-012.pdf.

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Bradley, Nicholas Andrew. "A user-centred design framework for context-aware computing." Thesis, University of Strathclyde, 2005. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=21561.

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Many exciting and promising application areas of mobile context-aware computing have emerged in recent years, such as tourist guides and navigation systems for visually impaired people. However, many researchers express grave concerns about the limited appreciation of human and social issues in design: usability issues remain unresolved particularly relating to mobile computer settings, and existing user-centred design approaches/frameworks are still in their infancy. This thesis proposes a framework to advance user-centred approaches to designing context-aware systems in order to help application developers (i) build richer descriptions or scenarios of mobile computer settings, and (ii) identify key human and social issues affecting the usability of their context-aware system. After a critical review of literature, a multidisciplinary model of context was developed in order to bring together theories, and proposed models, of context in Psychology, Linguistics, and Computer Science. This invaluable exercise illustrated the implications those theories have for context-aware computing. Three key perspectives of the multidisciplinary model were then used to investigate the issue of personalisation of context-aware services, focusing mainly on navigation services for visually impaired people. Firstly, the 'user's context' was investigated, where significant differences were found in the use of landmarks to navigate by people with a central vision loss, people with a peripheral vision loss, and registered blind people. Secondly, the 'application's context' involved designing context-aware services for transmission to participants within indoor and outdoor routes. Thirdly, the 'user-application's context', which brought together the first two perspectives, was investigated where it was found that certain groups were more effective at reaching landmarks when being given information that derived from people in the same visual impairment category. The multidisciplinary model, and the studies investigating its three key perspectives, were combined to form a user-centred framework for contextaware design. Key contributions included (i) richer modelling of user-interface interaction in mobile settings, and (ii) an augmentation to existing user-centred design approaches which includes not just meaningful activities of the user but also incidental and unpredictable activities that occur frequently in mobile settings.
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Miao, Mei. "Blindenspezifische Methoden für das User-Centred Design multimodaler Anwendungen." Doctoral thesis, Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-155392.

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Multimodale Anwendungen bieten den blinden Benutzern neue Möglichkeiten und Chancen, die durch Verlust des Sehsinnes entstandenen Defizite über andere Sinneskanäle auszugleichen. Die benutzerorientierte Gestaltung ist der sicherste Weg, um interaktive Systeme gebrauchstauglich zu gestalten. Dabei sind die Benutzer hauptsächlich an zwei Aktivitäten beteiligt. Dies sind die Nutzungsanforderungsanalyse und die Evaluation. Hinsichtlich dieser zwei Aktivitäten wurden in der vorliegenden Arbeit Usability-Methoden untersucht bzw. neu entwickelt, um die nutzerzentrierte Gestaltung multimodaler Anwendungen für blinde Benutzer zu unterstützen. Bezogen auf die Aktivität Nutzungsanforderungsanalyse wurde ein Verfahren entwickelt, welches speziell die Besonderheiten blinder Benutzer und multimodaler Anwendungen bei der Nutzungsanforderungsanalyse berücksichtigt. Zusätzlich wurden zwei Schritte des Verfahrens, die Erstellung mentaler Modelle und die Modalitätsauswahl, die speziell auf den Kontext multimodaler Anwendungen für blinde Benutzer ausgerichtet sind, weiter vertiefend untersucht. Für den Schritt Erstellung mentaler Modelle wurden zwei Erstellungsmethoden, Teaching-Back und Retrospective Think-Aloud, mit blinden Benutzern untersucht. Dabei sind sowohl die Gestaltung vom Teaching-Back als auch der Vergleich beider Methoden von Interesse. Für den Schritt Modalitätsauswahl stand die Analyse des multimodalen Nutzerverhaltens blinder Benutzer im Mittelpunkt. Vier Eingabemodalitäten, Sprache, Touchscreen-Gesten, Touchscreen-Tastatur und Touchscreen-Braille bzw. deren Kombinationen wurden unter Einfluss von acht Aufgabentypen bei der Bedienung einer mobilen multimodalen Navigationsanwendung untersucht. In Hinblick auf die Usability-Evaluationsmethoden wurde zuerst das Augenmerk auf die Auswertung und die Erhebung mentaler Karten von blinden Benutzern gerichtet, da sie eine wichtige Rolle bei der Entwicklung von Navigationssystemen spielen. Zwei Auswertungsmethoden für mentale Karten hinsichtlich des Überblicks- und Routenwissens wurden entwickelt. Beide Methoden ermöglichen es, die mentalen Karten anhand speziell entwickelter Bewertungskriterien, wie Anzahl der Elemente und Eigenschaften der Straßen, quantitativ zu bewerten. Bezüglich der Erhebung mentaler Karten wurden zwei Erhebungsmethoden – Rekonstruktion mit Magnetstreifen und verbale Beschreibung – mit blinden Probanden hinsichtlich unterschiedlicher Aspekten untersucht. In zwei weiteren Untersuchungen wurden taktiles Paper-Prototyping und computerbasiertes Prototyping für die frühen Entwicklungsphasen bzw. Labor- und synchroner Remote-Test für die späteren Entwicklungsphasen mit blinden Benutzern verglichen. Dabei wurden die Effektivität der Evaluation, die Erkenntnisse und Erfahrungen der Probanden sowie des Testleiters als Vergleichskriterien in beiden Untersuchungen eingesetzt.
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Obioha, Chinonye Leuna. "User-centred design to engender trust in e-commerce." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2414.

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Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2016.
Consumer trust is a core element for any e-commerce website. This study aimed to explore attributes of business-to-consumers (B2C) e-commerce websites that can communicate and engender trust from the users’ perspective using user-centred design. E-commerce websites are known to have features such as security certificates and encryption methods to ensure trust, but this requires technical knowhow to understand. The technologies used to develop websites have improved so far, but it has little effect on improving the trust of the users of e-commerce mostly in developing countries (Africa in particular). E-commerce users do not realise that these features have been put in place for the trustworthiness of the websites which contributes to their reluctance to conduct business transactions online, thus reducing their buying intentions. There is a need to design e-commerce websites to communicate/ convey trust from the users’ perspective. The study explored various sources of data to obtain insight and understanding of the research problem—user-centred design (UCD) group activity with users, interviews with developers, and secondary prior literature. Using UCD as the main methodology, an intensive UCD workshop activity with a group of eight e-commerce users was carried out. Furthermore, to obtain the view of experts (developers) on what is currently done to engender trust in B2C e-commerce websites, interviews with four respondents were also carried out. These interviews were intended to reduce any prejudice or bias and to obtain a clearer understanding of the phenomenon being studied. The findings from the study revealed six main attributes to engender trust, namely aesthetics design, security and information privacy, functionality design, trustworthiness based on content, development process, and vendor attributes. Proposed guidelines for each of the attributes were outlined. The findings from the users showed that those who were acquainted with the e-commerce technologies were those whose backgrounds are computer and technology related. Most users focused on aesthetics design, functionality, and security of their privacy and private details. Less emphasis was placed on the technology behind the e-commerce websites. Users use their aesthetic and cognitive value in their judgement for trust. The findings from the research were further validated using the Domestication of Technology Theory (DTT), which resulted in the development of a user-centred e-commerce trust model.
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Göransson, Bengt. "User-Centred Systems Design : Designing Usable Interactive Systems in Practice." Doctoral thesis, Uppsala University, Department of Information Technology, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-4273.

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Have you ever been frustrated with that IT system at work that does not behave the way you expect it to? Or had problems with using the features on your new mobile phone? When systems and appliances do not support us in what we are doing, and do not behave the way we expect them to, then usability is neglected. Poor usability may be frustrating and irritating when trying out your mobile phone, but in a critical work situation poor usability may be disastrous.

In this thesis, user-centred systems design (UCSD) is advocated as an approach for facilitating the development of usable interactive systems. Systems that suit their intended use and users do not just “emerge”. They are the result of a UCSD process and a user-centred attitude during the development. This means in short that the real users and their needs, goals, context of use, abilities and limitations, drive the development – in contrast to technology-driven development. We define UCSD as: a process focusing on usability throughout the entire development process and further throughout the system life cycle. I argue that this definition along with a set of key principles do help organisations and individual projects in the process of developing usable interactive systems. The key principles include the necessity of having an explicit focus on users and making sure that users are actively involved in the process.

The thesis provides knowledge and insights gained from real-life situations about what UCSD is and how it can be put into practice. The most significant results are: the proposal of a clear definition of UCSD and a set of key principles encompassing UCSD; a process for usability design and the usability designer role. Furthermore, design cases from different domains are provided as examples and illustrations.

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Göransson, Bengt. "User-centred systems design : designing usable interactive systems in practice /." Uppsala : Acta Universitatis Upsaliensis, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-4273.

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Frascina, Anthony Cosimo. "The integration of hospital information systems through user centred design." Thesis, Sheffield Hallam University, 1994. http://shura.shu.ac.uk/3185/.

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The development of computer systems in UK hospitals has in recent years been focused on the provision of hospital-wide information systems, known as Hospital Information Support Systems (HISS). This development has been motivated by National Health Service reforms and a realisation that earlier fragmented systems were not meeting the requirements of clinical and nursing staff in the most effective way. Such systems were often developed by external, centralised agencies using systems analysis techniques appropriate to the development of information systems in product orientated organisations. However, the hospital ward, an environment existing at the 'sharp end' of health care, in which many diverse and non-computer related activities take place, presents the system designer with many of the classic problems with which the discipline of Human Computer Interaction (HCI) is concerned. Although a HISS has the potential to improve both the work conditions of clinical staff and the delivery of health care, this may be impeded by many of the common obstacles associated with the introduction of a large and complex computer system into a work environment where tasks are ill defined. This thesis reports on a project that is based upon the application of HCI methods to the health care environment and their contribution to the solution of the problems that such an environment presents. Requirements for the users' interface to the potential HISS are derived using a task analytic approach, involving Task Analysis for Knowledge Descriptions (TAKD). A prototype system has been designed and subsequently evaluated in a hospital ward. The contribution of TAKD to the design and its further applicability to the environment are assessed. The research represents an original application of a formal task analysis method to the design of ward based computer systems, and as such makes a valuable contribution to the areas of medical informatics and HCI. It shows that TAKD has real but limited applicability in this sphere, in that its use can lead to the design of more usable interfaces, while there is a need to combine it with methods aimed at broader systems design if these benefits are to accrue in the development of a HISS. The potential for the integration of task analysis with Design Rationale methods is also demonstrated.
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Ashton, Kate. "Usability and user centred design in hybrid intelligent information systems." Thesis, University of Sunderland, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.401335.

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Books on the topic "User-centred design"

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Noyes, Jan, and Chris Baber. User-Centred Design of Systems. London: Springer London, 1999. http://dx.doi.org/10.1007/978-1-4471-0537-4.

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Noyes, Jan. User-Centred Design of Systems. London: Springer London, 1999.

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Cockton, Gilbert, Marta Lárusdóttir, Peggy Gregory, and Åsa Cajander, eds. Integrating User-Centred Design in Agile Development. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-32165-3.

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Stockford, Lawrence. Consumer vs user centred design: MA Industrial Design 2000. London: Central Saint Martins College of Art & Design, 2000.

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Brown, Stephen. Ergonomics in design education: A user-centred approach. Milton Keynes: Open University, Design Innovation Group, 1985.

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Frascara, Jorge. User-centred graphic design: Mass communications and social change. London: Taylor & Francis, 1997.

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Jordi, Montaña, ed. Universal design: The H.U.M.B.L.E.S. method for user-centred business. Farnham: Gower, 2011.

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Design for transport: A user-centred approach to vehicle design and travel. Farnham: Gower, 2012.

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Tovey, Mike. Design for transport: A user-centred approach to vehicle design and travel. Farnham: Gower, 2012.

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Margaret, Galer, Harker Susan, and Ziegler Jürgen, eds. Methods and tools in user-centred design for information technology. Amsterdam: North-Holland, 1992.

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Book chapters on the topic "User-centred design"

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Monk, Andrew. "User-Centred Design." In IFIP Advances in Information and Communication Technology, 181–90. Boston, MA: Springer US, 2000. http://dx.doi.org/10.1007/978-0-387-35511-5_14.

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Haklay, Mordechai Muki, and Annu-Maaria Nivala. "User-Centred Design." In Interacting with Geospatial Technologies, 89–106. Chichester, UK: John Wiley & Sons, Ltd, 2010. http://dx.doi.org/10.1002/9780470689813.ch5.

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Vischer, Jacqueline C. "User-centred workspace design." In Creating the Productive Workplace, 83–94. Third edition. | New York : Routledge, 2017. | "First edition published by E & FN Spon 2000. Second edition published by Taylor & Francis 2006.": Routledge, 2017. http://dx.doi.org/10.4324/9781315658834-5.

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Kwon, Minyoung, and Hilde Remøy. "User-centred design thinking." In A Handbook of Management Theories and Models for Office Environments and Services, 184–93. London: Routledge, 2021. http://dx.doi.org/10.1201/9781003128786-16.

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Tosi, Francesca. "From User-Centred Design to Human-Centred Design and the User Experience." In Springer Series in Design and Innovation, 47–59. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-33562-5_3.

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Loup-Escande, Emilie, Fabien Lotte, Guillaume Loup, and Anatole Lécuyer. "User-Centred BCI Videogame Design." In Handbook of Digital Games and Entertainment Technologies, 1–26. Singapore: Springer Singapore, 2015. http://dx.doi.org/10.1007/978-981-4560-52-8_3-1.

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Benyon, David. "A Data Centred Framework for User-Centred Design." In IFIP Advances in Information and Communication Technology, 197–202. Boston, MA: Springer US, 1995. http://dx.doi.org/10.1007/978-1-5041-2896-4_33.

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Noyes, Jan, and Chris Baber. "What Is a System?" In User-Centred Design of Systems, 3–15. London: Springer London, 1999. http://dx.doi.org/10.1007/978-1-4471-0537-4_1.

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Noyes, Jan, and Chris Baber. "How Can the System Be Introduced Into a Workplace?" In User-Centred Design of Systems, 167–84. London: Springer London, 1999. http://dx.doi.org/10.1007/978-1-4471-0537-4_10.

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Noyes, Jan, and Chris Baber. "How Will the System Be Used in the Workplace?" In User-Centred Design of Systems, 185–94. London: Springer London, 1999. http://dx.doi.org/10.1007/978-1-4471-0537-4_11.

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Conference papers on the topic "User-centred design"

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Herrmann, Christoph, Jürgen Kawalek, and Annegret Stark. "User-centred system design." In the 7th international conference. New York, New York, USA: ACM Press, 2005. http://dx.doi.org/10.1145/1085777.1085853.

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Carey, T. T., D. S. Peerenboom, and M. N. Lytwyn. "Learning about user-centred design." In CHI '97 extended abstracts. New York, New York, USA: ACM Press, 1997. http://dx.doi.org/10.1145/1120212.1120386.

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Maurer, Donna. "User centred design in practice." In the 20th conference of the computer-human interaction special interest group (CHISIG) of Australia. New York, New York, USA: ACM Press, 2006. http://dx.doi.org/10.1145/1228175.1228178.

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Kennedy, Patrick. "Mentoring collaborative user centred design." In the 2007 conference of the computer-human interaction special interest group (CHISIG) of Australia. New York, New York, USA: ACM Press, 2007. http://dx.doi.org/10.1145/1324892.1324934.

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Sy, Desiree, and Lynn Miller. "Optimizing agile user-centred design." In Proceeding of the twenty-sixth annual CHI conference extended abstracts. New York, New York, USA: ACM Press, 2008. http://dx.doi.org/10.1145/1358628.1358951.

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Al-S'di, Ahmed. "User Centred design Methods in Animal Centred Design: A systematic review." In 2022 International Conference on Theoretical and Applied Computer Science and Engineering (ICTASCE). IEEE, 2022. http://dx.doi.org/10.1109/ictacse50438.2022.10009842.

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Franklin, I. "Implementing user centred design within a user organisation." In IEE Colloquium on `Integrating HCI in the Lifecycle'. IEE, 1995. http://dx.doi.org/10.1049/ic:19950483.

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Bevan, Nigel, and Ian Curson. "Planning and implementing user-centred design." In CHI '99 extended abstracts. New York, New York, USA: ACM Press, 1999. http://dx.doi.org/10.1145/632716.632800.

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Bevan, Nigel, and Ian Curson. "Planning and implementing user-centred design." In CHI98: ACM Conference on Human Factors and Computing Systems. New York, NY, USA: ACM, 1998. http://dx.doi.org/10.1145/286498.286559.

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Moeckel, Caroline. "From user-centred design to security." In NordiCHI'18: Nordic Conference on Human-Computer Interaction. New York, NY, USA: ACM, 2018. http://dx.doi.org/10.1145/3240167.3240241.

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