Relevant bibliographies by topics / User-Centered Evaluation

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'User-Centered Evaluation'

Author: Grafiati
Published: 29 June 2021
Last updated: 5 February 2022

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Journal articles on the topic "User-Centered Evaluation"

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Scholtz, Jean. "User-Centered Evaluation of Visual Analytics." Synthesis Lectures on Visualization 5, no. 1 (October 6, 2017): i—71. http://dx.doi.org/10.2200/s00797ed1v01y201709vis009.

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Trösterer, Sandra, Elke Beck, Fabiano Dalpiaz, Elda Paja, Paolo Giorgini, and Manfred Tscheligi. "Formative User-Centered Evaluation of Security Modeling." International Journal of Secure Software Engineering 3, no. 1 (January 2012): 1–19. http://dx.doi.org/10.4018/jsse.2012010101.

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Developing a security modeling language is a complex activity. Particularly, it becomes very challenging for Security Requirements Engineering (SRE) languages where social/organizational concepts are used to represent high-level business aspects, while security aspects are typically expressed in a technical jargon at a lower level of abstraction. In order to reduce this socio-technical mismatch and reach a high quality outcome, appropriate evaluation techniques need to be chosen and carried out throughout the development process of the modeling language. In this article, the authors present and discuss the formative user-centered evaluation approach, namely an evaluation technique that starts since the early design stages and actively involves end-users. The authors demonstrate the approach in a real case study presenting the results of the evaluation. From the gained empirical evidence, we may conclude that formative user-centered evaluation is highly recommended to investigate any security modeling language.
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Albertson, Dan. "Synthesizing visual digital library research to formulate a user-centered evaluation framework." New Library World 116, no. 3/4 (March 9, 2015): 122–35. http://dx.doi.org/10.1108/nlw-07-2014-0087.

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Purpose – The purpose of this study is to synthesize prior user-centered research to develop and present a generalized framework for evaluating visual, i.e. both image and video digital libraries. The primary objectives include comprehensively examining the current state of visual digital library research to: develop a generalized framework applicable for designing user-centered evaluations of visual digital libraries; identify influential experimental factors warranting assessment evaluation as part of specific contexts; and provide examples of applied methods that have been used in research, demonstrating notable findings. Design/methodology/approach – The framework presented in the present study depicts a set of user-centered methodological considerations and examples, synthesized from a review of prior research that provides significant understanding of users and uses of visual information. Findings – Primary components for digital library evaluation, pertaining to user, interaction, system and domain and topic, and their implications for interactive research are presented. Methods, examples and discussion are presented for each primary evaluation component of the framework. Practical implications – Previously applied evaluations and their significance are described and presented as part of the developed framework, providing the importance of each component for practical application in future research and development of interactive visual digital libraries. Originality/value – Visual digital libraries warrant individual assessment, apart from other types of digital collections, as they offer users more ways to retrieve and interact with collection items. The present study complements prior digital library evaluation research by demonstrating the need for a separate framework due to variations influenced by visual information and reporting on evaluations from different perspectives.
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Pardo, Sofia, Steve Howard, and Frank Vetere. "Child-Centered Evaluation: Broadening the Child/Designer Dyad." Advances in Human-Computer Interaction 2008 (2008): 1–9. http://dx.doi.org/10.1155/2008/597629.

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Some settings challenge a literal interpretation of user-centered design orthodoxy; that design is best donefora user, by designingwiththat user. We explore the value that a copresent proxy and interpreter can bring to certainhard-to-reachordifficult-to-interpretsituations; in this case the evaluation of educational software intendedto be usedby children. We discuss the effect that introducing a teacher had on the results of the evaluation and conclude that adding an expert-based component to evaluations increased its diagnostic power.
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Jaeger, Paul T., and John Carlo Bertot. "Designing, Implementing, and Evaluating User-centered and Citizen-centered E-government." International Journal of Electronic Government Research 6, no. 2 (April 2010): 1–17. http://dx.doi.org/10.4018/jegr.2010040101.

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The effectiveness of user interactions and engagement with e-government hinges on the extent to which the information and services being offered are user-centered, and in particular citizen-centered. E-government is not effectively serving users if they cannot find the information and services that they seek due to organizational, educational, policy, or management issues; do not have the skills to properly interact with e-government; do not understand the results that they get; or do not trust the information that they receive. As such, user-centered design and evaluation must be a key consideration in the development and management of e-government. Building on a range of previous research by the authors, this article will examine the issues of the designing for, evaluation of, and research about user-centered e-government and implications for e-government policy and management.
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Brito, Lara Da Costa, and Manuela Quaresma. "USER-CENTERED DESIGN IN AGILE METHODOLOGIES." Ergodesign & HCI 7, Especial (December 31, 2019): 126. http://dx.doi.org/10.22570/ergodesignhci.v7iespecial.1285.

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Nowadays, although the user experience is considered a differential in the development of digital products, research, ideation, and evaluation activities are compromised in the user's research. This article aims to investigate the study of users aligned with the application of agile methodologies in the development of digital products in the Brazilian market.
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Basher, Hanan T., Dawn Mary Kristine C. Gacus, Rachell P. Mingo, and Aloha May H. Ambe. "A User-Centered Evaluation of a University Website." Journal of Industrial and Intelligent Information 2, no. 3 (2014): 210–16. http://dx.doi.org/10.12720/jiii.2.3.210-216.

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Dervin, Brenda. "The relationship of user-centered evaluation to design." ACM SIGOIS Bulletin 16, no. 2 (December 1995): 42–46. http://dx.doi.org/10.1145/226188.226219.

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Horwitz, Leora I. "The Importance of User-Centered Design and Evaluation." JAMA Internal Medicine 178, no. 8 (August 1, 2018): 1023. http://dx.doi.org/10.1001/jamainternmed.2018.1902.

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Gabbard, J. L., D. Hix, and J. E. Swan. "User-centered design and evaluation of virtual environments." IEEE Computer Graphics and Applications 19, no. 6 (1999): 51–59. http://dx.doi.org/10.1109/38.799740.

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Dissertations / Theses on the topic "User-Centered Evaluation"

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Chuenchom, Sutthinan. "User-Centered Evaluation of the Quality of Blogs." Thesis, University of North Texas, 2011. https://digital.library.unt.edu/ark:/67531/metadc84188/.

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Blogs serve multiple purposes, resulting in several types of blogs that vary greatly in terms of quality and content. It is important to evaluate the quality of blogs, which requires appropriate evaluation criteria. Unfortunately, there are minimal studies on framework and the specific criteria and indicators for evaluating the quality of blogs. Moreover, quality is related to user perception, and should therefore be evaluated by the receivers. This dissertation examines the criteria and indicators that blog users consider important for evaluating the quality of blogs, and develops a user-centered framework for evaluating quality by conducting user surveys and post-survey email interviews. The personal characteristics that affect the users’ choices of criteria to evaluate the quality of blogs are examined as well. The study’s findings include 1) the criteria that users consider important when evaluating the quality of blogs are content quality, usability, authority, and blog credibility; 2) the indicators that blog users consider most important for evaluating the quality of blogs are understandability, accuracy, believability, currency, ease of use, and navigation; and 3) gender, education level, age, profession, purpose of use, and specific interests affect the user’s choices of criteria for evaluating the quality of blogs. Future research may involve exploring and applying the framework developed in this study to build automatic quality blog identification system for the purpose of assisting web users and information specialists to identify quality blogs.
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Islam, Nahida. "User-centered evaluation of the CERO simulation tool." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279426.

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The proliferation of competitive systems in the market is constantly raising the bar for both usability and UX (hedonic & pragmatic view) in the field of HCI. However, many of today’s technologies lack the essence of usability and UX due to the gap between the practice and the literature. This study explores how the usability of an existing tool, namely the CERO simulation tool can be improved through user- centered design. A pre-study consisting of semi-structured interviews were executed to gather user requirements that gave a premise to base the design choices on. Thereafter, a redesign of the tool in the form of an interactive prototype was developed using the gathered information from the pre-study and literature review. Finally, the developed redesigned prototype was evaluated through a “think- aloud” exercise, together with semi-structured interviews. The result of this study indicates the usability of a product can be improved through a balance between focusing the user’s preferences and the organization’s vision. Further studies on a live version of the final design based on the recommendations from this thesis is proposed, as well as that the system takes the hedonic view of the UX into account.
Spridningen av konkurrenskraftiga system på marknaden höjer ständigt ribban för både användbarhet och UX (hedonisk & pragmatisk vy) inom området HCI. Mycket av dagens teknik saknar emellertid essens av användbarhet och UX på grund av klyftan mellan praktiken och litteraturen. Denna studie undersöker huruvida användbarheten hos ett befintligt verktyg, CERO-simuleringsverktyg, kan förbättras genom användarcentrerad design. En förstudie bestående av semistrukturerade intervjuer genomfördes för att samla in användarkrav som gav förutsättningarna att basera designvalen på. Därefter utvecklades en ny design av verktyget i form av en interaktiv prototyp, från den insamlade informationen från förstudien och litteraturöversynen. Slutligen utvärderades prototypen genom en “tänka högt” övning tillsammans med semistrukturerade intervjuer. Resultatet av denna studie indikerar att användbarheten för produkten kan förbättras genom en balans mellan användarens preferenser och organisationens vision. Ytterligare studier på en liveversion av den slutliga designen baserat på rekommendationerna från denna avhandling föreslås, samt att systemet också tar hänsyn till den hedoniska synen på UX.
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Elgin, Peter D. "Validating the User-Centered Hybrid Assessment Tool (User-CHAT) : a comparative usability evaluation." Diss., Manhattan, Kan. : Kansas State University, 2007. http://hdl.handle.net/2097/256.

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Shi, Chunqi. "User-Centered Design of Translation Systems." 京都大学 (Kyoto University), 2013. http://hdl.handle.net/2433/180468.

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Skinner, Whitney Ann Liu Tsai Lu. "User-centered design evaluation by application of biofeedback technology." Auburn, Ala., 2006. http://repo.lib.auburn.edu/2006%20Summer/Theses/SKINNER_WHITNEY_38.pdf.

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Ghaemmaghami, Pegah, and Sofie Lindholm. "Usability evaluation of E-grocery : From a user-centered perspective." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15593.

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Purpose: The purpose of our thesis is to evaluate the usability of e-grocery sites, by evaluatingthe (1) navigation, how easy is it for the user to find what they need either by menunavigation or internal search facility? (2) Content, how informative is the content on thesite, is it up to date and easy to comprehend? (3) Interface, how appealing is the web sitesinterface and graphical use to the customer? The three will be contributing to good or poorusability. Background: E-commerce has become more used by people, and some argue that the optionof e-commerce is not longer an option but a must. With the increase in technology adaptationand customer becoming more used to using e-commerce their demands increases.A website has to be interactively designed, making the experience enjoyable for the user.But how is the usability in the new e-grocery web sites in Sweden? Frame of reference: The theoretical framework in our thesis is build on the web usabilityand customer buying behavior by Bekker and Van der Merwe (2003), as well as web usabilitycriteria’s developed by a number of authors. For the persona development we used aframework from Robert Reinmann, Kim Goodwin and Lane Halley. Method: In this work we have used an inductive research approach using questionnaires,observation, interview and user study as our method for data collection. We analyzed thedata with support of the theoretical frameworks, on web usability evaluation in combinationwith the customer buying behavior process. We also developed personas from ourempirical data, which can be used in the redesign of the web sites. Conclusion: Our conclusion is that the usability in e-grocery web sites is poor, both of thesites we evaluated in our user study had some major problems in either all or some of theusability criteria’s.
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Durmus, Suna. "User-centered Design Approach In E-government Applications." Master's thesis, METU, 2012. http://etd.lib.metu.edu.tr/upload/12614215/index.pdf.

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Public services have been provided in an electronic format to reduce time and cost and to improve service quality. In this context, significant investments have been made since 2003 in Turkey and many government agencies started to provide services via the Internet. Government agencies need to learn the effectiveness of the offered services and the benefits of these services to citizens. The purposes of this thesis are to evaluate e-government websites in a comprehensive manner and to identify website design related problems. Especially, the study focuses on user-centered design of the e-government application. For this purpose, 33 e-government websites are evaluated, and an interview was conducted with eight government agencies websites&rsquo
designers. As a result of these studies, the problems encountered while using government electronic services are identified. Also, causes of these problems are found out. The study aims to provide a guideline in order to design user-centered e-government applications.
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Skinner, Scott. "User-centered Evaluation of a Mobile AR Product in an Agile Environment." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-280804.

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Recent advances in mobile Augmented Reality (AR) create promising opportunities for novel, engaging, potentially scalable, interactive products. However, evaluating the usability and UX of mobile AR can be tricky given that the interface is highly adaptable, often ambiguous, and varies depending on context. This project will recount the evaluation of a foot scanner that is guided via mobile AR interaction, in doing so offering one way to approach mobile AR evaluation. Some themes that will be discussed are the importance of iterative in-situ evaluation and the benefits of both in-lab and remote usability testing, as well as how to identify user insights given the perceptual complexity and technical ambiguity of mobile AR interaction. Furthermore, design implications to enhance the usability and experiential aspects for mobile AR will be proposed, including how to guide and instruct users, techniques for movement-based interaction design, and how to utilize the various input types in mobile AR. Lastly, an overview of inserting mobile AR user-evaluation in an Agile product environment, including iterative lo-fi testing, insight communication, team collaboration, and the use of evaluation measures, will be discussed. The hopes of this project is to provide a valuable resource to help push future mobile AR designers and evaluators in the right direction.
Nya framsteg inom mobil Augmented Reality (AR) skapar lovande möjligheter for nya, engagerande, intuitiva och potentiellt skalbara interaktiva produkter. Att utvärdera användbarhet och UX for mobil AR kan dock vara svart eftersom gränssnittet ar mycket anpassningsbart, ofta tvetydigt och varierar beroende på sammanhang. Detta projekt kommer att beskriva utvärderingen av en fotscanner som styrs via mobil AR-interaktion och därmed medföra ett satt att närma sig mobil AR-utvärdering. Några teman som kommer att diskuteras ar vikten av iterativ in-situ-utvärdering, fördelarna med användbarhetstestning i laboratorium och på distans, samt hur man identifierar användar-insikter i relation till den perceptuella komplexiteten och tekniska oklarheten i mobil AR-interaktion. Dessutom föreslås designimplikationer for att förbättra användbarhet och erfarenhetsaspekter for mobil AR, inkluderande hur användare kan vägledas och instrueras, tekniker for rörelsebaserad interaktionsdesign och hur man använder de olika ingångstyperna i mobil AR. Slutligen diskuteras en översikt kring att införa mobil AR-användarutvärdering i en agil produktmiljö, inklusive iterativt lo-fi-testande, insikts-kommunikation, samarbete i teams och användningen av utvärderingsmetoder. Förhoppningarna med detta projekt ar att tillhandahålla en värdefull resurs for att hjälpa till att driva framtida mobila AR-designers och utvärderare i ratt riktning.
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Khartabil, Rana. "User-centered design and evaluation of a dynamic biochemical pathway visualization tool." Thesis, University of Ottawa (Canada), 2005. http://hdl.handle.net/10393/26944.

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Information visualization is a field of computer science that deals with the computerized visualization of complex information in a form that is easier for human beings to comprehend. Information visualization has applications in many domains, including business, science, and medicine. Visualization of biochemical pathways, as graphs of nodes representing biochemical entities and arcs representing the relationships between entities, is one such application. This thesis begins by reviewing work that has been done on the usability of information visualization techniques, and in particular these that apply to biochemical pathways. Then, the thesis presents three different usability evaluation techniques that are used to gather information about existing biochemical pathway visualization tools. These are (1) conducting videotaped evaluation sessions of existing biochemical visualization tools, (2) collecting questionnaires, and (3) conducting a brainstorming session. The results from these studies are used to define the requirements, design, and build a biochemical pathway visualization tool, taking into account conclusions drawn from both literature and user studies. The tool is then tested and compared to existing tools. Results show that the developed tool has more relevant features to biochemical pathway visualization than existing tools, accomplishes certain tasks faster than other tools, and is intuitive and easy to use. In addition, positive feedback from users is documented. At the end of the thesis, we make some generalizations to the area of information visualization and we then present areas for further research.
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Nilsson, Susanna. "Augmentation in the Wild : User Centered Development and Evaluation of Augmented Reality Applications." Doctoral thesis, Linköpings universitet, CSELAB - Cognitive Systems Engineering Laboratory, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-54241.

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Augmented Reality (AR) technology has, despite many applications in the research domain, not made it to a widespread end user market. The one exception is AR applications for mobile phones. One of the main reasons for this development is technological constraints of the non-mobile phone based systems - the devices used are still neither mobile nor lightweight enough or simply not usable enough. This thesis addresses the latter issue by taking a holistic approach to the development and evaluation of AR applications for both single user and multiple user tasks. The main hypothesis is that in order for substantial wide spread use of AR technology, the applications must be developed with the aim to solve real world problems with the end user and goal in focus. Augmented Reality systems are information systems that merge real and virtual information with the purpose of aiding users in different tasks. An AR system is a general system much like a computer is general; it has potential as a tool for many different purposes in many different situations. The studies in this thesis describe user studies of two different types of AR applications targeting different user groups and different application areas. The first application, described and evaluated, is aimed at giving users instructions for use and assembly of different medical devices. The second application is a study where AR technology has been used as a tool for supporting collaboration between the rescue services, the police and military personnel in a crisis management scenario. Both applications were iteratively developed with end user representatives involved throughout the process and the results illustrate that users both in the context of medical care, and the emergency management domain, are positive towards AR systems as a technology and as a tool in their work related tasks. The main contributions of the thesis are not only the end results of the user studies, but also the methodology used in the studies of this relatively new type of technology. The studies have shown that involving real end users both in the design of the application and in the user task is important for the user experience of the system. Allowing for an iterative design process is also a key point. Although AR technology development is often driven by technological advances rather than user demands, there is room for a more user centered approach, for single user applications as well as for more dynamic and complex multiple user applications.
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Books on the topic "User-Centered Evaluation"

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1966-, Fisher Karen E., and Hinton Marian Bouch, eds. How libraries and librarians help: A guide to identifying user-centered outcomes. Chicago: American Library Association, 2005.

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Soares, Marcelo Marcio, and Francesco Rebelo. Advances in usability evaluation. Boca Raton, FL: Taylor & Francis, 2012.

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Usability of complex information systems: Evaluation of user interaction. Boca Raton: Taylor & Francis, 2011.

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Autzen, Birte. Qualität der Nutzung von Informationstechnologie in Unternehmen: Konzeptualisierung und Aufdeckung von Einflussfaktoren. Lohmar: Eul, 2008.

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Autzen, Birte. Qualität der Nutzung von Informationstechnologie in Unternehmen: Konzeptualisierung und Aufdeckung von Einflussfaktoren. Lohmar: Eul, 2008.

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Hedge, Alan, and Halimahtun M. Khalid. Advances in ergonomics modeling and usability evaluation. Boca Raton: CRC Press, 2011.

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Lumsden, Joanna. Emerging perspectives on the design, use, and evaluation of mobile and handheld devices. Hershey, PA: Information Science Reference, 2015.

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Designing for emerging technologies: UX for Genomics, Robotics, and the Internet of Things. Sebastopol, CA: O'Reilly, 2014.

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Durrance, Joan C. How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes. American Library Association, 2004.

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User Interface Inspection Methods A Usercentered Design Method. Elsevier Science & Technology, 2013.

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Book chapters on the topic "User-Centered Evaluation"

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Ritter, Frank E., Gordon D. Baxter, and Elizabeth F. Churchill. "Methodology III: Empirical Evaluation." In Foundations for Designing User-Centered Systems, 353–80. London: Springer London, 2014. http://dx.doi.org/10.1007/978-1-4471-5134-0_13.

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Weiss, Astrid, Regina Bernhaupt, and Manfred Tscheligi. "The USUS evaluation framework for user-centered HRI." In Advances in Interaction Studies, 89–110. Amsterdam: John Benjamins Publishing Company, 2011. http://dx.doi.org/10.1075/ais.2.07wei.

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Kostkova, Patty, and Gemma Madle. "User-Centered Evaluation Model for Medical Digital Libraries." In Knowledge Management for Health Care Procedures, 92–103. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-03262-2_8.

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Miki, Hiroyuki. "User Experience Evaluation Framework for Human-Centered Design." In Lecture Notes in Computer Science, 602–12. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-07731-4_59.

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Bellotti, Victoria, Shin’ichi Fukuzumi, Toshiyuki Asahi, and Shunsuke Suzuki. "User-Centered Design and Evaluation – The Big Picture." In Human-Computer Interaction. New Trends, 214–23. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-02574-7_24.

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Waloszek, Gerd, and Ulrich Kreichgauer. "User-Centered Evaluation of the Responsiveness of Applications." In Human-Computer Interaction – INTERACT 2009, 239–42. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-03655-2_29.

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Glowinski, Donald, Maurizio Mancini, Paolo Coletta, Simone Ghisio, Carlo Chiorri, Antonio Camurri, and Gualtiero Volpe. "User-Centered Evaluation of the Virtual Binocular Interface." In Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, 63–72. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-30214-5_8.

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Chu, Chi Nung. "User-Centered Mouse Access Evaluation Design: Windows-Based Simulation Technology." In Human Centered Design, 41–45. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-02806-9_6.

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Bohman, Paul, and Shane Anderson. "Toward User-Centered, Scenario-Based Planning and Evaluation Tools." In Lecture Notes in Computer Science, 355–60. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-540-27817-7_53.

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Rahayu, Syarifah Bahiyah, Shahrul Azman Noah, and Andrianto Arfan Wardhana. "User-Centered Evaluation for IR: Ranking Annotated Document Algorithms." In Software Engineering and Computer Systems, 306–12. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-22203-0_27.

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Conference papers on the topic "User-Centered Evaluation"

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Kurilovas, Eugenijus. "EXPERT-CENTERED VS USER-CENTERED EVALUATION OF VIRTUAL LEARNING ENVIRONMENTS." In 11th annual International Conference of Education, Research and Innovation. IATED, 2018. http://dx.doi.org/10.21125/iceri.2018.0553.

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Oh, Sunju, and Heon Y. Yeom. "User-Centered Evaluation Model for Ontology Selection." In 2010 IEEE/ACM International Conference on Web Intelligence-Intelligent Agent Technology (WI-IAT). IEEE, 2010. http://dx.doi.org/10.1109/wi-iat.2010.315.

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Chorng-Shyong Ong, Min-Yuh Day, Kuo-Tay Chen, and Wen-Liar Hsu. "User-centered evaluation of question answering systems." In 2008 IEEE International Conference on Intelligence and Security Informatics (ISI 2008). IEEE, 2008. http://dx.doi.org/10.1109/isi.2008.4565087.

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Charisi, Vicky, Daniel Davison, Dennis Reidsma, and Vanessa Evers. "Evaluation methods for user-centered child-robot interaction." In 2016 25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN). IEEE, 2016. http://dx.doi.org/10.1109/roman.2016.7745171.

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Wanderley, Fernando, Antonio Silva, and Joao Araujo. "Evaluation of BehaviorMap: A user-centered behavior language." In 2015 IEEE 9th International Conference on Research Challenges in Information Science (RCIS). IEEE, 2015. http://dx.doi.org/10.1109/rcis.2015.7128891.

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Kelly, Diane, Paul B. Kantor, Emile L. Morse, Jean Scholtz, and Ying Sun. "User-centered evaluation of interactive question answering systems." In the Interactive Question Answering Workshop at HLT-NAACL 2006. Morristown, NJ, USA: Association for Computational Linguistics, 2006. http://dx.doi.org/10.3115/1641579.1641586.

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Arana-Llanes, Julia Y., Juan C. Rendon-Miranda, Juan G. Gonzalez-Serna, and Hugo O. Alejandres-Sanchez. "Design and User-Centered Evaluation of Recommender Systems for Mobile Devices - Methodology for User-Centered Evaluation of Context-Aware Recommender Systems." In 2014 International Conference on Computational Science and Computational Intelligence (CSCI). IEEE, 2014. http://dx.doi.org/10.1109/csci.2014.137.

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Barreto Fernandes, Francisco António, and Bernabé Hernandis Ortuño. "Usability and User-Centered Design - User Evaluation Experience in Self-Checkout Technologies." In Systems & Design 2017. Valencia: Universitat Politècnica València, 2017. http://dx.doi.org/10.4995/sd2017.2017.6634.

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Abstract:
The increasing advance of the new technologies applied in the retail market, make it common to sell products without the personal contact between seller and buyer, being the registration and payment of the products made in electronic equipment of self-checkout. The large-scale use of these devices forces the consumer to participate in the service process, which was previously done through interaction with the company's employees. The user of the self-checkout system thus performs all the steps of the purchase, from weighing the products, registering them and making the payment. This is seen as a partial employee, whose participation or performance in providing services can be used by the company to improve the quality of its operations (KELLEY, et al 1993). However this participation does not always satisfy the user, and may cause negative experiences related to usability failures. This article presents the results of the evaluation by the users of the self-checkout system. The data were collected in Portugal through a questionnaire to 400 users. The study analyzes the degree of satisfaction regarding the quality and usability of the system, the degree of motivation for its adoption, as well as the profile of the users. Analysis of the sample data reveals that users have basic or higher education and use new technologies very often. They also have a high domain of the system and an easy learning of its use. The reason for using self-checkout instead of the traditional checkout is mainly due to "queues at checkout with operator" and "at the small volume of products". In general, the sample reveals a high degree of satisfaction with the service and with quality, however, in comparative terms, self-checkout is not considered better than operator checkout. The evaluation of the interaction with the self-checkout was classified according to twenty-six attributes of the system. The analysis identifies five groups with similar characteristics, of which two have low scores. "Cancellation of registered articles", "search for articles without a bar code", "manual registration", "bagging area", "error messages", "weight sensor" and “invoice request "are seven critical attributes of the system. The results indicate that the usability analysis oriented to the self-checkout service can be determinant for the user-system interaction. The implications of empirical findings are discussed together with guidelines for future research.Keywords: Interaction Design, Self service, Self-checkout, User evaluation, UsabilityReferencias ABRAHÃO, J., et al (2013). Ergonomia e Usabilidade. 1ª Edição. São Paulo: Blucher. ALEXANDRE, J. W. C., et al (2013). Análise do número de categorias da escala de Likert aplicada à gestão pela qualidade total através da teoria da resposta ao item. In: XXIII Encontro Nacional de Engenharia de Produção, Ouro Preto. BOOTH, P. (2014). An Introduction to Human-Computer Interaction (Psychology Revivals). London Taylor and Francis. CASTRO, D., ATKINSON, R., EZELL, J., (2010). Embracing the Self-Service Economy, Information Technology and Innovation Foundation. Available at SSRN: http://dx.doi.org/10.2139/ssrn.1590982 CHANG, L.A. (1994). A psychometric evaluation of 4-point and 6-point Likert-type scale in relation to reliability and validity. Applied Psychological Measurement. v. 18, n. 2, p. 05-15. DABHOLKAR, P. A. (1996). Consumer Evaluations of New Technology-based Self-service Options: An Investigation of Alternative Models of Service Quality. International Journal of Research in Marketing, Vol. 13, pp. 29-51. DABHOLKAR, P. A., BAGOZZI, R. P. (2002). An Attitudinal Model of Technology-based Selfservice: Moderating Effects of Consumer Traits and Situational Factors. Journal of the Academy of Marketing Science, Vol. 30 (3), pp. 184-201. DABHOLKAR, P. A., BOBBITT, L. M. & LEE, E. (2003). Understanding Consumer Motivation and Behavior related to Self-scanning in Retailing. International Journal of Service Industry Management, Vol. 14 (1), pp. 59-95. DIX, A. et al (2004). Human-Computer Interaction. Third edition. Pearson/Prentice-Hall. New York. FERNANDES, F. et al, (2015). Do Ensaio à Investigação – Textos Breves Sobre a Investigação, Bernabé Hernandis, Carmen Lloret e Francisco Sanmartín (Editores), Oficina de Acción Internacional - Universidade Politécnica de Valência Edições ESAD.cr/IPL, Leiria. HELANDER, M., LANDAUER, T., PRABHU, P. (1997). Handbook of Human – Computer Interaction. North–Holland: Elsevier. KALLWEIT, K., SPREER, P. & TOPOROWSKI, W. (2014). Why do Customers use Self-service Information Technologies in Retail? The Mediating Effect of Perceived Service Quality. Journal of Retailing and Consumer Services, Vol. 21, pp. 268-276. KELLEY SW, HOFFMAN KD, DAVIS MA. (1993). A typology of retail failures and recoveries. J Retailing. 69(4):429 – 52.
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Doering, Tanja. "Material-centered design and evaluation of tangible user interfaces." In TEI'11: Fifth International Conference on Tangible, Embedded, and Embodied Interaction. New York, NY, USA: ACM, 2010. http://dx.doi.org/10.1145/1935701.1935819.

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Iqbal, Rahat, Nazaraf Shah, Kuo-Ming Chao, and Konstantian Karatsivi. "User-Centered Design and Evaluation of WAP-Based Systems." In 2008 IEEE International Conference on e-Business Engineering. IEEE, 2008. http://dx.doi.org/10.1109/icebe.2008.111.

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Reports on the topic "User-Centered Evaluation"

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Halloran, Margaret E. Evaluation of Web-based Course Management Software from Faculty and Student User-Centered Perspectives. Fort Belvoir, VA: Defense Technical Information Center, November 2001. http://dx.doi.org/10.21236/ada513146.

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