Books on the topic 'User and staff experiences'

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1

Philpot, Terry. Managing to listen: A guide to user involvement for mental health service managers : promoting & supporting good practice : manager, staff & user experiences : reading & resources : problem solving. London: King's Fund Centre, 1994.

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2

Cannon, Roger. Survey of user experience of the University of Wales video network: Survey report and staff and tutors guide and the video-conferencing check-list. [Manchester]: SIMA, 1995.

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3

Marcus, Aaron, ed. Design, User Experience, and Usability: Novel User Experiences. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40355-7.

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4

Kurosu, Masaaki, ed. Human-Computer Interaction. Novel User Experiences. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-39513-5.

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5

Karat, Clare-Marie, Jan O. Blom, and John Karat, eds. Designing Personalized User Experiences in eCommerce. Dordrecht: Springer Netherlands, 2004. http://dx.doi.org/10.1007/1-4020-2148-8.

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6

Clare-Marie, Karat, Blom Jan O, and Karat John, eds. Designing personalized user experiences in eCommerce. Dordrecht: Kluwer Academic, 2004.

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7

Podila, Pavan. WPF control development unleashed: Building advanced user experiences. Indianapolis, Ind: Sams, 2010.

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8

Kevin, Hoffman, ed. WPF control development unleashed: Building advanced user experiences. Indianapolis, Ind: Sams, 2010.

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9

1971-, Rosati Luca, ed. Pervasive information architecture: Designing cross-channel user experiences. Burlington, MA: Morgan Kaufmann, 2011.

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10

Podila, Pavan. WPF control development unleashed: Building advanced user experiences. Indianapolis, Ind: Sams Pub., 2009.

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11

Marcus, Aaron, and Wentao Wang, eds. Design, User Experience, and Usability: Designing Pleasurable Experiences. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-58637-3.

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12

Rajé, Fiona. Negotiating the transport system: User contexts, experiences and needs. Aldershot, England: Ashgate, 2007.

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13

Edward, Barrett, ed. Building mobile experiences. Cambridge, Mass: The MIT Press, 2012.

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14

Seductive interaction design: Creating playful, fun, and effective user experiences. Berkeley, CA: New Riders, 2011.

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15

William, Buxton. Sketching user experiences: Getting the design right and the right design. San Francisco, CA: Elsevier Morgan Kaufmann, 2007.

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16

Cortvriend, Penny. Living through organisational change: The experiences of NHS staff. Manchester: Manchester Centre for Healthcare Management, 2002.

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17

1962-, Rummler Scott, and Ng Kwong Bor, eds. Collaborative technologies and applications for interactive information design: Emerging trends in user experiences. Hershey, PA: Information Science Reference, 2010.

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18

Barnett, Inka. Poor households' experiences and perception of user fees for healthcare: A mixed-method study from Ethiopia. Oxford: Young Lives, Dept. of International Development, University of Oxford, 2010.

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19

Conference, Usability Professionals' Association. UPA'96: New heights, new ways, new experiences. [Dallas ,TX: Usability Professionals' Association, 1996.

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20

Green, Emma. Staff and user attitudes towards public internet services in Birmingham Central Library. Birmingham: University of Central England in Birmingham, 2002.

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21

Hampton, Anne. The management of incentive travel: Tourism experiences designed to motivate staff. Oxford: Oxford Polytechnic, 1990.

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22

Kirrane, C. A. Staff nurses' experiences of using action learning circles within a neurology unit. Oxford: Oxford Brookes University, 1999.

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23

Wallcraft, Jan. Service User Involvement in Research. Edited by John Z. Sadler, K. W. M. Fulford, and Werdie (C W. ). van Staden. Oxford University Press, 2015. http://dx.doi.org/10.1093/oxfordhb/9780198732372.013.13.

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This chapter traces the development of service user involvement in research and user-controlled research, from its origins in the early 1990s to the present day where mental health researchers are expected to involve service users. It looks at why service users wanted to be involved in research and their issues of concern, including the effects of treatment, staff attitudes, and human rights. Values in research are linked to the epistemological underpinnings of research, and it is argued that service users’ ways of knowing based on experience are in conflict with mainstream research based on claims of objectivity and neutrality. Service user involvement at all levels from consultation to control is explored with examples. The benefits and problems of working in partnership are explored, and the chapter ends with an assessment of the impact of involvement in research and how it can lead to change.
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24

Angell, Beth. Clinician attitudes, experiences, and use of coercion. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780198788065.003.0011.

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This chapter focuses on the people who provide clinical care and support in the community, including doctors, nurses, social workers, support workers, and psychologists who may be employed by the local health or social care authority, voluntary organizations, or private healthcare providers or occupational schemes. This chapter considers the evidence available from large-scale surveys in several countries of the opinions of mental health-care professionals about community coercion and their experiences of its use. Differences between different staff groups will be identified and conclusions drawn about what can or should be learnt from this. The often markedly similar staff attitudes will be described and the potential implications of this for practice outlined. Where formal powers to compel exist, their use varies both between and within jurisdictions and it is generally believed that staff attitudes are a key factor in this.
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25

Sketching User Experiences. Elsevier, 2007. http://dx.doi.org/10.1016/b978-0-12-374037-3.x5043-3.

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26

Marcus, Aaron. Design, User Experience, and Usability: Novel User Experiences. Springer, 2016.

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27

Sketching User Experiences: The Workbook. Morgan Kaufmann, 2011.

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28

Buxton, Bill, Sheelagh Carpendale, Nicolai Marquardt, and Saul Greenberg. Sketching User Experiences: The Workbook. Elsevier Science & Technology Books, 2011.

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29

Redbooks, IBM. Vtam V4R2 Early User Experiences. Ibm, 1994.

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30

Sketching User Experiences: The Workbook. Elsevier, 2012. http://dx.doi.org/10.1016/c2009-0-61147-8.

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31

Karat, Clare-Marie, Jan O. Blom, and John Karat. Designing Personalized User Experiences in ECommerce. Springer London, Limited, 2004.

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32

Karat, Clare-Marie, Jan O. Blom, and John Karat. Designing Personalized User Experiences in ECommerce. Springer Netherlands, 2010.

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33

ENABLE. Staff Handbook Creator User Manual. Financial Times Prentice Hall, 1998.

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34

Designing Multi-Device Experiences: An Ecosystem Approach to User Experiences across Devices. O'Reilly Media, 2014.

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35

Levin, Michal. Designing Multi-Device Experiences: An Ecosystem Approach to User Experiences Across Devices. O'Reilly Media, Incorporated, 2014.

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36

Levin, Michal. Designing Multi-Device Experiences: An Ecosystem Approach to User Experiences Across Devices. O'Reilly Media, Incorporated, 2014.

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37

Levin, Michal. Designing Multi-Device Experiences: An Ecosystem Approach to User Experiences Across Devices. O'Reilly Media, Incorporated, 2014.

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38

Levin, Michal. Designing Multi-Device Experiences: An Ecosystem Approach to Creating User Experiences Across Devices. O'Reilly Media, Incorporated, 2013.

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39

Designing Voice User Interfaces: Principles of Conversational Experiences. O'Reilly Media, 2016.

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40

Wang, Wentao, and Aaron Marcus. Design, User Experience, and Usability: Designing Pleasurable Experiences. Springer, 2017.

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41

Resmini, Andrea, and Luca Rosati. Pervasive Information Architecture: Designing Cross-Channel User Experiences. Elsevier Science & Technology Books, 2011.

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42

Hoffman, Kevin, and Pavan Podila. Wpf Control Development Unleashed: Building Advanced User Experiences. Pearson Education, Limited, 2009.

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43

A Web for Everyone: Designing Accessible User Experiences. Rosenfeld Media, 2014.

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44

Stobbart-Rowlands, Maggie, and Mandy Thorn. Experience of use of advance care planning in care homes. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198802136.003.0012.

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This chapter describes the care home setting, aspects that have an impact on use of Advance care planning (ACP) in care homes, examples of challenges and best practice, use of ACP in the GSF Care Homes Training Programme, ACP with people with dementia, and culture change. Many people in care homes are in the last year/s of life, and ACP discussions are especially important for them to ensure that the care they receive is in line with what they want. Care homes lead the way in their extensive use of ACP discussions. ACP is more routinely used by care home staff than is often recognized, and can be easier to introduce in care homes than in other settings. Key challenges include poor means of communication due to dementia/cognitive impairment or physical deterioration, and how staff address the expectations of families, and ensure any interventions are in the best interests of the person.
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45

Visual experiences: A concise guide to digital interface design. 2018.

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46

Allen, Jesmond, and James Chudley. Smashing UX Design: Foundations for Designing Online User Experiences. Wiley & Sons, Incorporated, John, 2012.

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47

Allen, Jesmond, and James Chudley. Smashing UX Design: Foundations for Designing Online User Experiences. Wiley & Sons, Incorporated, John, 2014.

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48

Allen, Jesmond, and James Chudley. Smashing UX Design: Foundations for Designing Online User Experiences. Wiley & Sons, Incorporated, John, 2012.

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49

Redbooks, IBM. Vtam V4.3: High Performance Routing Hpr Early User Experiences. Ibm, 1995.

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50

Allen, Jesmond J., and James J. Chudley. Smashing UX Design: Foundations for Designing Online User Experiences. Wiley & Sons, Incorporated, John, 2012.

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