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1

Costabile, M. F., and M. Matera. "Guidelines for hypermedia usability inspection." IEEE Multimedia 8, no. 1 (2001): 66–69. http://dx.doi.org/10.1109/93.923955.

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Juristo, Natalia, Ana Moreno, and Maria-Isabel Sanchez-Segura. "Guidelines for Eliciting Usability Functionalities." IEEE Transactions on Software Engineering 33, no. 11 (November 2007): 744–58. http://dx.doi.org/10.1109/tse.2007.70741.

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Rusdi, Rasyiqah, Noraidah Sahari@Ashaari, and Siti Fadzilah Mat Noor. "Usability Guidelines for Elderly Website Interface." Asia-Pacific Journal of Information Technology & Multimedia 06, no. 02 (December 30, 2017): 109–22. http://dx.doi.org/10.17576/apjitm-2017-0602-10.

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., Fourcan Karim Mazumder. "USABILITY GUIDELINES FOR USABLE USER INTERFACE." International Journal of Research in Engineering and Technology 03, no. 09 (September 25, 2014): 79–82. http://dx.doi.org/10.15623/ijret.2014.0309011.

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Hanna, Libby, Kirsten Risden, and Kirsten Alexander. "Guidelines for usability testing with children." Interactions 4, no. 5 (September 1997): 9–14. http://dx.doi.org/10.1145/264044.264045.

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Tekmen, Fatih, and Ozgun Tanriover. "Website usability evaluation with quickly applicable guidelines: An assessment of a government website." Global Journal of Computer Sciences: Theory and Research 7, no. 1 (November 27, 2017): 8–16. http://dx.doi.org/10.18844/gjcs.v7i1.2692.

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In this paper, an initial set of guidelines, rated as highly important by experts, is assessed in order to deduce a subset of quickly applicable ones. The widely accepted guidelines published by the U.S. Department of Health and Human Services is considered as an initial superset. Then an evaluation of a governmental website is done with the established subset and findings of the application process are discussed. In order to quickly improve the usability of websites in terms of design and aesthetics, quickly applicable guidelines may be helpful. Keywords: Usability, usability guidelines, quickly applicable usability guidelines.
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Chin, Sylvia Ping-Ping, Eric Tsui, and Chien-Sing Lee. "Enhancing learning effectiveness by adopting a knowledge-based usability guidelines." VINE Journal of Information and Knowledge Management Systems 46, no. 1 (February 8, 2016): 123–52. http://dx.doi.org/10.1108/vjikms-02-2014-0015.

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Purpose – Guidelines for the design of knowledge-based e-learning usability systems are absent from the current recognized set of usability design heuristics and from an established evaluation methodology of e-learning system developments. Such systems can help Web designers and instructional designers design for different user needs and decide which properties are of a higher priority, thus meriting more design and development efforts. The authors aim to help students develop higher-order thinking skills, such as application, evaluation and syntheses of knowledge. Design/methodology/approach – The authors applied Merrill ' s first principles of instruction and usability properties as pedagogical and usability design guidelines, knowledge management (KM) and hierarchical task analysis as methodological knowledge bases. The authors proposed a KM e-learning usability framework which frames our mapping of Web usability attributes to e-learning usability properties. The authors aim to investigate whether adopting Merrill ' s first principles of instruction and usability properties as knowledge-based guidelines/design factors would help learners develop higher-order thinking skills and whether this design would result in positive technology acceptance. The authors also developed a method matrix to map the selected methods of cognitive engineering to its potential uses in the KM e-learning usability framework of this paper and mapped e-learning usability tools with components in the KM e-learning usability system. Findings – Findings indicated that our design effectively helped learners to demonstrate higher-order thinking skills and positive technology acceptance, promising indications toward the design and development of knowledge-based usability frameworks and systems. Research/limitations/implications – The sample size of this paper is small. Hence, conclusions are not generalizable at this moment. Originality/Value – The authors’ contributions are twofold: First, the authors proposed a KM e-learning usability framework, which frames the mapping of KM processes to e-learning principles and usability properties. Second, the authors proposed a method matrix which maps the selected methods of cognitive engineering to its potential uses in their KM e-learning usability framework. Based on these mappings and focusing on the usability properties navigation and learning support, the authors used ICT/Web2.0 tools to present/visualize information more clearly and more sensibly/manageably to students, to help trigger new knowledge and develop higher-order thinking skills, such as application, evaluation and syntheses of knowledge and articulate information from different perspectives throughout the KM life cycle.
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Song, Ji-Won. "Usability Design Guidelines for Multiple Device Interaction." Archives of Design Research 29, no. 2 (May 31, 2016): 109. http://dx.doi.org/10.15187/adr.2016.05.29.2.109.

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Aleixo, Carlos, Miguel Nunes, and Pedro Isaias. "Usability and Digital Inclusion: Standards and Guidelines." International Journal of Public Administration 35, no. 3 (February 2012): 221–39. http://dx.doi.org/10.1080/01900692.2011.646568.

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Scowen, Greg, and Holger Regenbrecht. "Increased Popularity Through Compliance with Usability Guidelines in E-Learning Web Sites." International Journal of Information Technology and Web Engineering 4, no. 3 (July 2009): 38–57. http://dx.doi.org/10.4018/jitwe.2009100603.

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This article identifies and measures correlations between compliance with usability guidelines and the popularity of a Web site. A sample of e-learning Web sites was reviewed and their usability scored using a Web-based evaluation system developed during the study. This usability score was then tested against five different ranking systems using Spearman’s Rank correlation. The results of these tests show a strong correlation between compliance with usability guidelines and Web site popularity. The five ranking systems also showed positive correlations to each-other and to the usability of the sites. The conclusion drawn from these results is that compliance with usability guidelines could be a way to achieve higher Web site popularity and visitor numbers.
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Reaux, Ray A., and Robert C. Williges. "Effects of Level of Abstraction and Presentation Media on Usability of User-System Interface Guidelines." Proceedings of the Human Factors Society Annual Meeting 32, no. 5 (October 1988): 330–34. http://dx.doi.org/10.1177/154193128803200520.

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User-system interface (USI) guidelines are emerging as a tool for user interface design. The roles of levels of abstraction (concrete and abstract) and of guideline presentation medium (hard copy or on-line) on detection of USI guidelines violations in user-system interface evaluation were investigated. Overall, less than 50% of the guideline violations were detected by software engineers. Abstract guideline violations were more difficult to detect than concrete guideline violations, and on-line presentation resulted in relatively higher guideline usage during evaluation than hard copy presentation. It was concluded that improvements in USI guideline form and media are required to make guidelines a more useful USI design tool.
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Møller, Margrethe H. "Usability Testing of User Manuals." Communication & Language at Work 2, no. 2 (January 26, 2013): 51. http://dx.doi.org/10.7146/claw.v1i2.7892.

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Many guidelines and several standards exist for the development of good user manuals. But even though technical writers comply with all guidelines, problems will typically arise when users apply the manual in practice. Therefore, it is useful to have real users test the manual before it is published. This article discusses user tests in the form of think-aloud tests, with examples from the research project ”User Manuals for older adults”.
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Hoehle, Hartmut, Ruba Aljafari, and Viswanath Venkatesh. "Leveraging Microsoft׳s mobile usability guidelines: Conceptualizing and developing scales for mobile application usability." International Journal of Human-Computer Studies 89 (May 2016): 35–53. http://dx.doi.org/10.1016/j.ijhcs.2016.02.001.

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Smith, Daniel, Jasmine Granados, and Joel Suss. "Evaluating the Comprehensiveness of VR PLAY Guidelines Using Elder Scrolls: Skyrim VR." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 63, no. 1 (November 2019): 2287–91. http://dx.doi.org/10.1177/1071181319631164.

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Heuristic evaluation is a useful tool for non-usability experts to evaluate their product for usability and produce lists of guidelines for product designers to avoid usability problems early in the development process. However, Nielsen’s 10 original us ability heuristics (Nielsen, 1990) only showed to help users find slightly over 50% of the usability problems found by experts. This highlights the need for domain-specific heuristic lists. An example of one of these domain-specific lists is VR PLAY (Desurvire & Kreminski, 2018), a heuristic list to help virtual-reality game developers evaluate their games and adhere to usability principles. The current research evaluated Elder Scrolls: Skyrim VR for usability problems that were then categorized using VR PLAY. Results showed some missing usability principles in VR PLAY, including guidelines for control design, user interface elements, and navigation. This study proposes changes to VR PLAY to include the principles.
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Prime, Matthew Stewart, Chaohui Guo, and Francoise Blanchard. "The evaluation of a digital solution to improve the implementation of NCCN guidelines." Journal of Clinical Oncology 39, no. 15_suppl (May 20, 2021): e13542-e13542. http://dx.doi.org/10.1200/jco.2021.39.15_suppl.e13542.

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e13542 Background: NCCN Clinical Practice Guidelines in Oncology (NCCN Guidelines) are the most commonly used guidelines in the US and globally, and aim to improve and facilitate quality, effective, efficient and accessible cancer care. The guidelines are constantly updated, as such, the number, scope, length and detail have continuously increased, which has placed challenges for clinicians to remain up to date. Solutions are highly needed to improve the usability and implementation of the NCCN Guidelines. The NAVIFY Guidelines application was developed to provide digitised NCCN Guidelines, to facilitate navigation, and to enable the real-time capture of clinical decisions, including reasons for deviation from guidelines. We assessed the usability and performance of the NAVIFY Guidelines application. Methods: A 60-minute remote, semi-structured interview and task-based user test was undertaken with 10 medical oncologists from diverse geographies (6 US, 2 UK, 2 Germany). No participants had prior experience with the digital solution. Participants tested the experience of using the NAVIFY Guidelines application on their computer by completing tasks for one of 3 tumor types (breast, lung or AML). Screen and audio activities were recorded via Zoom. At the end of the test, participants were asked to rate the performance of NAVIFY Guidelines and complete statements on a System Usability Scale (SUS) questionnaire. Results: NAVIFY Guidelines SUS score was on average 82.3 (80.8 – 84.0), classified as A score (i.e., excellent; NPS [net promoter score]: promoter level). Success ratings across all 6 tasks was 86%, as shown in Table1. The overall impression from participants was largely positive. "Ease of use" was the most salient theme followed by “logical structure” and the “value of being integrated with patient data”. Participants identified that the key value of NAVIFY Guidelines was improving communication between the care team and improving the documentation of guideline adherence. 3 participants saw the potential in teaching settings. Conclusions: NAVIFY Guidelines has been developed to support clinicians to apply the latest clinical recommendations, improve the documentation of decisions and to facilitate better communication between specialists, and with patients. Preliminary research has shown that NAVIFY Guidelines has excellent usability (score A) & high NPS. Overall NAVIFY Guidelines was perceived as easy to use, valuable to improve communication between care teams and helpful at easing documentation burdens.
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Schell, David A. "Usability Testing of Screen Design: Beyond Standards, Principles, and Guidelines." Proceedings of the Human Factors Society Annual Meeting 30, no. 12 (September 1986): 1212–15. http://dx.doi.org/10.1177/154193128603001217.

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Developers are encouraged to adhere to standards and follow principles and guidelines when designing screens. Each has its place and its limitations in designing screens. Because of the limited research behind current standards and because each product involves many considerations, just applying today's standards, principles, and guidelines does not guarantee good screen design. Designers should also test screen design with users in a usability test laboratory. This paper discusses the importance of conducting laboratory usability testing. It focuses on the role of usability testing in the process of refining screen design. The paper also presents some of the major advantages that usability testing offers over other methods of improving screen design.
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Ogawa, Katsuhiko, and Shun-ichi Yonemura. "Usability Analysis of Design Guideline Database in Human-Computer Interface Design." Proceedings of the Human Factors Society Annual Meeting 36, no. 4 (October 1992): 433–37. http://dx.doi.org/10.1177/154193129203600436.

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Human-computer interface design guidelines are useful for developing well designed interfaces but the designer must be able to access the guideline appropriate to the application. Research is conducted to understand how designers access design guideline databases and then methods are tested to improve the usability of the databases. A design guideline database of approximately 300 guidelines is developed using a hypermedia approach. The system employs a book metaphor interface to characters and graphics in a Japanese environment. The subjects of the usability analysis are software designers who did not have any background in human factors. They were provided with the representation of a bad interface design on a piece of paper, and were instructed to improve the design through the use of the guideline database. Two common strategies were identified by observing the designers' actions: a hypothesis strategy and a checklist strategy. These strategies were analyzed using the quantities and quality of improvements recommended. The optimum database usage checks interface violations by employing the browsing function of the database; sometimes key word searches are used.
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Abts, Natalie A., Stephanie A. McNicol, and Russell J. Branaghan. "Guidelines for Mobile Health Applications." Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care 8, no. 1 (September 2019): 197–200. http://dx.doi.org/10.1177/2327857919081050.

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Mobile health (mHealth) is a fast-growing industry that facilitates the management of healthcare by both patients and healthcare providers (Zapata, et al, 2015). The growing popularity of this platform and general lack of regulatory oversight has led to wide variation in adherence to sound human factors and usability principles. Thus, a set of guiding criteria would help developers streamline their processes through standardization. As part of a project referred to as the Xcertia Guidelines, a workgroup of industry experts and stakeholders developed guidelines for incorporating usability principles into the development of mHealth applications. Using an iterative process, the workgroup conducting research to generate content covering 10 distinct topic areas for a draft publication released in February, 2019. After an open comment period, an updated version of the guidelines will be released to the public.
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Ormeño, Yeshica Isela, Jose Ignacio Panach, Nelly Condori-Fernández, and Óscar Pastor. "A Proposal to Elicit Usability Requirements within a Model-Driven Development Environment." International Journal of Information System Modeling and Design 5, no. 4 (October 2014): 1–21. http://dx.doi.org/10.4018/ijismd.2014100101.

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Nowadays there are sound Model-Driven Development (MDD) methods that deal with functional requirements, but in general, usability is not considered from the early stages of the development. Analysts that work with MDD implement usability features manually once the code has been generated. This manual implementation contradicts the MDD paradigm and it may involve much rework. This paper proposes a method to elicit usability requirements at early stages of the software development process such a way non-experts at usability can use it. The approach consists of organizing several interface design guidelines and usability guidelines in a tree structure. These guidelines are shown to the analyst through questions that she/he must ask to the end-user. Answers to these questions mark the path throughout the tree structure. At the end of the process, the paper gathers all the answers of the end-user to obtain the set of usability requirements. If it represents usability requirements according to the conceptual models that compose the framework of a MDD method, these requirements can be the input for next steps of the software development process. The approach is validated with a laboratory demonstration.
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Protzko, Shandra. "Web Usability Policies/Standards/Guidelines (PSGs) do not Influence Practices at ARL Academic Libraries." Evidence Based Library and Information Practice 4, no. 4 (December 14, 2009): 67. http://dx.doi.org/10.18438/b89p6q.

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A Review of: Chen, Yu-Hui, Carol Anne Germain and Huahai Yang. “An Exploration into the Practices of Library Web Usability in ARL Academic Libraries.” Journal of the American Society for Information Science and Technology 60.5 (2009): 953-68. Objective – To survey the current status of Web usability Policies/Standards/Guidelines (PSGs) found in academic libraries of the Association of Research Libraries (ARL). Researchers sought to investigate whether PSGs are in place, the levels of difficulty surrounding implementation, the impact of PSGs on design, testing, and resource allocation, and the relationship between ARL ranking and usability practice or PSGs. Design – Survey. Setting – North America. Subjects – Academic libraries of the ARL. Methods – An 18-question survey consisting of multiple choice, Likert scale, and open-ended questions was sent to all 113 ARL libraries in November 2007. Survey recipients were selected as the person in charge of Web site usability by visiting library Web sites and phone inquiry. The survey was concluded in January 2008 with a response rate of 74% (84 institutions). The researchers used t-test to detect any difference in ARL library ranking between libraries with and without PSGs. Pair-wise t-tests were conducted to identify gaps in difficulty implementing PSGs. In addition, they used Pearson’s Correlation to investigate any significant correlations between variables such as ARL rank and resource allocation. Main Results – Of the 84 respondents, 34 (40%) have general library Web PSGs and 25 (30%) have specific usability PSGs; 41 (49%) have at least one type of in-library PSG. Of the 43 (51%) libraries that do not have PSGs, 30 (36%) are at universities with institutional Web usability PSGs; 26 (87%) follow those guidelines. There was no statistically significant relationship between ARL ranking and PSG status (see Table 1). The authors asked about difficulty in implementing PSGs. Of the 32 libraries responding to a question about general library Web PSGs, most had slight or moderate difficulty. Twenty-three libraries with specific usability PSGs identified difficulty levels; some had no difficulty, but a majority had moderate difficulty. For the 26 libraries using institutional Web usability PSGs, most had no or slight difficulty. Pair-wise t-tests showed that library Web usability PSGs were significantly more difficult to implement than university Web usability PSGs. Enforcement/agreement issues were reported as the primary difficulty in implementing in-library PSGs. Technical issues and ambiguity were obstacles at the institutional level. More than half of the 84 libraries have Web advisory committees and about one third have usability committees or Web usability subcommittees. Several libraries answered that they have none of these committees, but indicated that they have some sort of ad hoc committee or user study group to address usability issues. Of the 84 respondents, 71 (85%) have conducted usability testing. Sixty-two libraries (73.8%) rated usability testing as important, very important, or extremely important: the rate given for the importance of usability testing did not correlate with ARL ranking. Cited most often in open ended questioning were the importance of iterative testing, library wide buy-in, and staff and resource availability. Main web pages were tested most frequently. Fifty-three libraries (74.6%) tested their lower level pages at least once. OPACs were tested the least often. The amount of testing was impacted neither by the existence of library Web PSGs nor usability PSGs. The top two testing methods were in-person observation and think aloud protocol. Of the 84 libraries, 24 (28%) reported having staff dedicated to Web usability issues; twenty full-time staff and four part-time staff. There was a weak association between ARL ranking and hours worked by dedicated staff; no association existed for regular staff who take on Web responsibilities. Fifty-one (60%) of libraries had regular staff whose duties included Web usability; forty-six full-time and five part-time. Training did not correlate to amount of testing methods used. There was a weak link between ALR ranking and availability of resources and, the authors showed, more testing was done as resources increased. In response to a query about future Web usability plans, the focus was on usability testing and site redesign, with only three libraries planning to refine or establish usability PSGs. Conclusion – The authors hypothesized that “web usability PSGs would influence usability practice within libraries and other institutions” (953). The data show that PSGs do not influence practices. The authors conclude that there is no significant relationship between PSGs and testing practices or PSGs and the availability of resources. Likewise, ARL ranking had no effect on the establishment of usability PSGs. Most libraries are conducting usability testing, and there was a weak link between ARL ranking and availability of testing resources. Highlighted in the open-ended questions is the lack of usability expertise among stakeholders. Workload, inadequate human resources, and lack of organizational cohesion are also cited as barriers to the adoption of Web usability PSGs. The authors speculate that Web professionals likely use their own working knowledge and internalized guidelines without having formal documentation. The authors further speculate that the difficulty related to creating mental models that adequately represent library tasks may hinder the use of formal usability PSGs. Additionally, libraries may not regard the lack of usability PSGs as a liability, especially in light of the lack of government mandates or standards. The authors recommend educational efforts for key players on the value of Web usability, support for hiring dedicated staff, and formal documentation to guide design practice. The authors plan to compare the collected PSGs in an upcoming project. Future research could focus on non-ARL libraries, the relationship between PSGs and user experience, and Content Management System (CMS) usability characteristics.
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Pieterse, Hein, and Helene Gelderblom. "Guidelines for Error Message Design." International Journal of Technology and Human Interaction 14, no. 1 (January 2018): 80–98. http://dx.doi.org/10.4018/ijthi.2018010105.

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The presented study aims to develop a set of guidelines for error message design. A large amount of research is available in the literature on the topic of warning design. The same is not true for error messages. Although some research exists, the design of error messages is not covered to the same extent as warning design. To address this lack of research, a set of guidelines for error message design was developed from the literature regarding error message design, as well as from warning design theory. These guidelines were then evaluated through two usability studies (a heuristic evaluation and individual interviews with users) to determine whether they are valid and effective. The guidelines were refined based on the results of the usability studies. The final set of guidelines can be used to inform the design and development of error messages and facilitate early evaluation of interface prototypes.
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Capra, Miranda G. "Comparing Usability Problem Identification and Description by Practitioners and Students." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 51, no. 5 (October 2007): 474–77. http://dx.doi.org/10.1177/154193120705100510.

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Many studies of usability studies count the number of usability problems identified to measure the effectiveness of an evaluation. However, communicating problems is also important to evaluation effectiveness, because a problem found but poorly explained may not be fixed. This study compared lists of usability problems from 21 practitioners and 23 students watching a pre-recorded usability session. Lists were evaluated for the number of problems reported, and for following six guidelines for describing usability problems: be clear and avoid jargon, describe problem severity, provide backing data, describe problem causes, describe user actions, and provide a solution. There was no difference in the number of problems reported by students and practitioners, but there was a difference in their ratings for following several of the guidelines. Using both measures provides a more complete assessment of usability reports.
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Hatsek, Avner, Yuval Shahar, Meirav Taieb-Maimon, Erez Shalom, Denis Klimov, and Eitan Lunenfeld. "A Scalable Architecture for Incremental Specification and Maintenance of Procedural and Declarative Clinical Decision-Support Knowledge." Open Medical Informatics Journal 4, no. 1 (December 14, 2010): 255–77. http://dx.doi.org/10.2174/1874431101004010255.

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Clinical guidelines have been shown to improve the quality of medical care and to reduce its costs. However, most guidelines exist in a free-text representation and, without automation, are not sufficiently accessible to clinicians at the point of care. A prerequisite for automated guideline application is a machine-comprehensible representation of the guidelines. In this study, we designed and implemented a scalable architecture to support medical experts and knowledge engineers in specifying and maintaining the procedural and declarative aspects of clinical guideline knowledge, resulting in a machine comprehensible representation. The new framework significantly extends our previous work on the Digital electronic Guidelines Library (DeGeL) The current study designed and implemented a graphical framework for specification of declarative and procedural clinical knowledge, Gesher. We performed three different experiments to evaluate the functionality and usability of the major aspects of the new framework: Specification of procedural clinical knowledge, specification of declarative clinical knowledge, and exploration of a given clinical guideline. The subjects included clinicians and knowledge engineers (overall, 27 participants). The evaluations indicated high levels of completeness and correctness of the guideline specification process by both the clinicians and the knowledge engineers, although the best results, in the case of declarative-knowledge specification, were achieved by teams including a clinician and a knowledge engineer. The usability scores were high as well, although the clinicians’ assessment was significantly lower than the assessment of the knowledge engineers.
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Aguirre, Diego Fernando, and Iván Abadía. "Review of accessibility and usability guidelines for website design for the elderly people." Sistemas y Telemática 15, no. 42 (October 19, 2017): 9–29. http://dx.doi.org/10.18046/syt.v15i42.2537.

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By 2050, the growth of the elderly population in Colombia is estimated at 10% and thus a greater demand for special services (such as health services) for the elderly. This justifies the exploration of digital health content as an important source of information for this population. The accessibility and usability guidelines for website design –e.g., TAW and WACG– do not have specific guidelines to mitigate the motor, cognitive or visual disabilities characteristic of aging, which become a barrier for this group to consult necessary information for administrative processes that involve health. This review of accessibility and usability guidelines is presented, facilitating the consumption of specific contents and generating better interactions with such systems, which will lead to the construction of guidelines based on existing recommendations that allow the development of aspects related to interaction, legibility and usability in digital content for the elderly.
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Garcia-Lopez, Eva, Antonio Garcia-Cabot, Luis de-Marcos, and António Moreira-Teixeira. "An Experiment to Discover Usability Guidelines for Designing Mobile Tourist Apps." Wireless Communications and Mobile Computing 2021 (March 6, 2021): 1–12. http://dx.doi.org/10.1155/2021/2824632.

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Tourist apps can be very useful for sightseeing, and this is one of the reasons that makes them so numerous in app stores. Good usability can make the difference when choosing an app, from the user’s point of view, so this study is aimed at analyzing and discovering common usability issues in apps for tourism. This paper presents a research study with two objectives: analyzing the most common usability problems in mobile apps for tourism and proposing recommendations for improving the usability of those apps. The research process firstly identifies the main functionalities that tourist guides should have, by filtering the results obtained through the store. This was followed by a two-part experiment. The first part was a Keystroke Level Modelling analysis, where the number of taps needed to perform each main functionality in each tourist guide app was registered. Secondly, a heuristic evaluation was carried out on the best rated apps in the previous stage. Four usability experts tested the apps in real devices, by performing several tasks with a smartphone, and evaluated them according to some mobile heuristics. After this process, the most frequent usability problems in tourist guide apps were found, which allowed to discover recommendations for designing and developing mobile tourist guides. One of the recommendations is that tourist guide apps should provide at least the following functionalities: listing POIs (Points of Interest), showing information of a POI, selecting language, showing a map, working offline, and showing a tourist’s current location. Other recommendations proposed are, for example, showing relevant and complete information of POIs, such as opening hours and admission fees; showing more than one POI on the map and the distance to the tourist; and avoiding showing at the same time commercial information and tourist information.
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Ashraf, Mahmood, Rabia Shakir, Mohammad Abrar, Muhammad Tahir, and Thabit Sabbah. "Physicality & Usability Guidelines to Overcome the Interaction Complexities." Indian Journal of Science and Technology 11, no. 23 (June 1, 2018): 1–22. http://dx.doi.org/10.17485/ijst/2018/v11i23/123205.

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Smith, Connor J., Rebecca M. Jungbauer, and Annette M. Totten. "Visual Evidence: Increasing Usability of Systematic Reviews in Health Systems Guidelines Development." Applied Clinical Informatics 10, no. 04 (August 2019): 743–50. http://dx.doi.org/10.1055/s-0039-1697595.

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Abstract Background Integration of evidence from systematic reviews is an essential step in the development of clinical guidelines. The current practice for reporting uses a static structure that does not allow for dynamic investigation. A need exists for an alternate reporting modality to facilitate dynamic visualization of results to match different end-users' queries. Objectives We developed a dynamic visualization of data from a systematic review using the commercial product Tableau and assessed its potential to permit customized inquiries. Methods Data were selected and extracted from a previously completed systematic review. The resulting dataset was then used to develop an interactive, web-based report designed for use by a guidelines development committee. Results A novel example of combining existing reporting standards for systematic review data and modern reporting tools was developed to investigate potential benefits of a dynamic report. Demonstrations of the report to clinicians sitting on previous and future guideline committees received positive feedback for its potential benefit in guidelines development. The report received a runner-up award during the design challenge at the 2018 Workshop on Visual Analytics in Health Care. Conclusion The use of interactive, accessible data may increase the use of systematic reviews and aid decision makers in developing evidence-based practice changes.
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Still, Jeremiah D., Ashley Cain, and David Schuster. "Human-centered authentication guidelines." Information & Computer Security 25, no. 4 (October 9, 2017): 437–53. http://dx.doi.org/10.1108/ics-04-2016-0034.

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Purpose Despite the widespread use of authentication schemes and the rapid emergence of novel authentication schemes, a general set of domain-specific guidelines has not yet been developed. This paper aims to present and explain a list of human-centered guidelines for developing usable authentication schemes. Design/methodology/approach The guidelines stem from research findings within the fields of psychology, human–computer interaction and information/computer science. Findings Instead of viewing users as the inevitable weak point in the authentication process, this study proposes that authentication interfaces be designed to take advantage of users’ natural abilities. This approach requires that one understands how interactions with authentication interfaces can be improved and what human capabilities can be exploited. A list of six guidelines that designers ought to consider when developing a new usable authentication scheme has been presented. Research limitations/implications This consolidated list of usable authentication guidelines provides system developers with immediate access to common design issues impacting usability. These guidelines ought to assist designers in producing more secure products in fewer costly development cycles. Originality/value Cybersecurity research and development has mainly focused on technical solutions to increase security. However, the greatest weakness of many systems is the user. It is argued that authentication schemes with poor usability are inherently insecure, as users will inadvertently weaken the security in their efforts to use the system. The study proposes that designers need to consider the human factors that impact end-user behavior. Development from this perspective will address the greatest weakness in most security systems by increasing end-user compliance.
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Deng, Yulin, James Shirley, Tyler Rose, David Feltner, Karen B. Chen, Jeffrey Hoyle, Mohini Dutt, and David Kaber. "Development of a Usability and Functionality Assessment Tool for Riding Lawn Equipment." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 61, no. 1 (September 2017): 2015–19. http://dx.doi.org/10.1177/1541931213601981.

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Riding lawn equipment (RLE) is a common household appliance. Methods are needed for systematic evaluation of RLEs in order to promote usability and safety for users. Current RLE research and guidelines were used as a basis for developing a new tool for scoring modern RLEs in terms of a range of design features. In this paper, we outline the development and application of the riding lawn equipment evaluation tool (RLEval) for measuring and reporting RLE conformance with existing ISO and ANSI safety, usability, and functionality standards. Additionally, recommendations are made for RLE guideline enhancements and guideline literature limitations are identified. Preliminary evaluations of multiple RLE models were conducted to assess the utility and reliability of the RLEval and to compare tractors.
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Kohli, Ankita, Chunying Zhao, and Jun Kong. "Automatic Usability Evaluation of Mobile Web Pages with XML." International Journal of Handheld Computing Research 4, no. 3 (July 2013): 19–40. http://dx.doi.org/10.4018/jhcr.2013070102.

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Recently, mobile browsing on the World Wide Web is growing rapidly. The growth has created a surge in the number of Web pages designed for mobile devices. To increase the usability of mobile browsing, the Mobile Web Best Practices have been proposed to guide the development of mobile-friendly Web pages. In this paper, the mobileOK checker, a free service provided by W3C, is used to automatically inspect the conformance of 46 popular mobile Web sites to the Mobile Web Best Practices. We analyze the evaluation results and provide suggestions for improving the design of mobile Web sites. In mobile browsing, different mobile devices have different screen sizes, layout structures, and styles to represent Web contents. Furthermore, mobile devices are developing fast. The diversity and fast development of mobile devices cause the mobile design guidelines changing over time. However, the mobileOK checker is not flexible to include new guidelines or customize a best practice rule to fit a specific mobile browsing scenario. To solve this problem, this paper presents a generic approach to represent the mobile design guidelines through an XML schema. Using the XML schema provides the flexibly to support evolving guidelines in an open format. To evaluate our approach, a prototype, WPChecker, has been developed.
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Patel, Swapnesh C., Colin G. Drury, and Prasad Prabhu. "Design and Usability Evaluation of Work Control Documentation." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 37, no. 17 (October 1993): 1156–60. http://dx.doi.org/10.1177/154193129303701707.

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The present study develops a methodology for design and usability evaluation of work control documentation for aircraft inspection based on the application of human factors research in the areas of information design and aircraft inspection. A taxonomy for design of usable documentation was developed using four basic categories: Information Readability; Information Content; Information Organization; and Physical Handling and Environmental Factors. Within the framework of this taxonomy the existing work control documentation for two extreme representative conditions of aircraft inspection tasks, the A-check and the C-check was evaluated for usability. Issues for workcard redesign were identified within this taxonomy using data from usability evaluation and these were then formulated into a set of 49 guidelines for design. These guidelines were then used to develop alternate design solutions offering improved usability. The increase in usability of the redesigned documentation was measured in an on-site empirical evaluation and proved significant. This methodology is currently being extended to the design of usable information for the design and evaluation of portable computer based documentation for aircraft inspection tasks.
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Adamides, George, Georgios Christou, Christos Katsanos, Michalis Xenos, and Thanasis Hadzilacos. "Usability Guidelines for the Design of Robot Teleoperation: A Taxonomy." IEEE Transactions on Human-Machine Systems 45, no. 2 (April 2015): 256–62. http://dx.doi.org/10.1109/thms.2014.2371048.

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Brown, Janetta, and Hyung Nam Kim. "Usability Evaluation of Alzheimer’s mHealth Applications for Caregivers." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 62, no. 1 (September 2018): 503–7. http://dx.doi.org/10.1177/1541931218621115.

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As the sixth leading cause of death within the United States, Alzheimer’s disease affects over 15 million caregivers administering home-based care for loved ones having this illness. The rise in advocacy for mobile health (mHealth) applications (apps) to facilitate chronic disease management presents a tremendous platform for Alzheimer’s caregivers to utilize mHealth apps while administering care. Although mHealth apps serve as potential healthcare interventions, little is known regarding their usability. This study will advance knowledge on the apps’ usability and provide user-centered design guidelines for future app development. Keyword searches in Apple and Google App Stores yielded 43 Alzheimer’s apps. Card sorting then generated three levels of categories for app classification. Stratified random sampling produced a sample size of six apps selected for review. Lastly, a heuristic evaluation of the six sampled apps was conducted according to Nielsen’s ten usability heuristics. User-centered design guidelines were constructed to remedy problematic usability issues for the intended users of these apps.
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Shi, Min, and Hong Yuan. "Impact of E-Commerce Website Usability on User Satisfaction." Journal of Advanced Computational Intelligence and Intelligent Informatics 23, no. 1 (January 20, 2019): 91–96. http://dx.doi.org/10.20965/jaciii.2019.p0091.

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This study explores the impact of the usability of E-commerce websites on user satisfaction and provides a reference for designing and assessing E-commerce websites, with the aim of improving websites usability for enterprises. This study proposes research hypotheses on the impact of the usability of E-commerce websites on user satisfaction based on Microsoft’s usability guidelines. In addition, the weighted scores and correlation analysis are used to test the hypotheses. One hundred and twenty three participants were selected for filling out questionnaires. Some countermeasures to improve E-commerce websites from the perspective of website usability are proposed in the end of this paper. The usability of web content, personalized services, and emotional states have the greatest impact on users’ satisfaction, which provides the relevant theoretical guides on usability construction of E-commerce websites.
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Jackson, France, and Lara Cheng. "UX in Practice: Applying a Heuristic Evaluation Technique to Real World Challenges." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 62, no. 1 (September 2018): 702–3. http://dx.doi.org/10.1177/1541931218621159.

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Introduction Heuristic Evaluation is a usability method that requires usability experts to review and offer feedback on user interfaces based on a list of heuristics or guidelines. Heuristic Evaluations allow designers to get feedback early and quickly in the design process before a full usability test is done. Unlike many usability evaluation methods, Heuristic Evaluations are performed by usability experts as opposed to target users. That is one reason it is going to make a great challenge activity for the UX Day Challenge session. Heuristic Evaluation is a usability method often used in conjunction with usability testing. During the evaluation, usability experts evaluate an interface based on a list of heuristics or guidelines (Nielsen and Molich, 1990). There are several sets of guidelines and they are used to evaluate a myriad of interfaces from gaming (Pinelle, Wong & Stach, 2008) and virtual reality (Sutcliffe & Gault, 2004) to online shopping (Chen & Macredie, 2005). Some of the most common heuristic guidelines to choose from were created by Nielsen (Nielsen and Molich, 1990) (Nielsen, 1994), Norman (Norman, 2013), Tognazzini (Tognazzini, 1998), and Shneiderman (Shneiderman, Plaisant, Cohen and Elmqvist, 2016). Choosing the best set of guidelines and the most appropriate number of usability professions is important. Nielsen and Molich’s research found that individual evaluators only find 20-51% of the usability problems when evaluating alone. However, when the feedback of three to five evaluators is aggregated together, more usability problems can be uncovered (Nielsen and Molich, 1990). This method can be advantageous because designers can get quick feedback early for iteration before a full round of usability testing is performed. The goal of this session is to introduce this method to some and give others a refresher on how to apply this method in the real world. The Challenge For several years, UX day has offered an alternative session. The most intriguing sessions were interactive and offered hands-on training. For this UX Day Challenge session, teams of at most five participants will perform a Heuristic Evaluation of a sponsor’s website or product. During the session, participants will be introduced to Heuristic Evaluations. Topics such as how to perform one, who should perform one, and when it is appropriate to perform one will be covered. Additionally, the pros and cons of using this method will be discussed. Following the introduction to Heuristic Evaluation, teams will use the updated set of Nielson Heuristics (Nielsen, 1994) for the evaluation exercise. Although there are several sets of heuristics, Nielsen’s is one of the best known and widely accepted sets. The following Updated Nielsen Heuristics will be used: • Visibility of system status • Match between system and the real world • User control and freedom • Consistency and standards • Error prevention • Recognition rather than recall • Flexibility and efficiency of use • Aesthetic and minimalist design • Help users recognize, diagnose, and recover from errors • Help and documentation Following the evaluation period, teams will be asked to report their findings and recommendations to the judges and audience. The judges will deliberate and announce the winner. Conclusion This alternative session will be an opportunity to potentially expose participants to a methodology they may not use often. It will also be an opportunity to have a hands-on learning experience for students who have not formally used this methodology in the real world. Most importantly this session is in continuation of the goal to continue to bring new, interesting, and disruptive sessions to the traditional “conference” format and attract UX practitioners.
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Morey, Stephanie A., Rachel E. Stuck, Amy W. Chong, Laura H. Barg-Walkow, Tracy L. Mitzner, and Wendy A. Rogers. "Mobile Health Apps: Improving Usability for Older Adult Users." Ergonomics in Design: The Quarterly of Human Factors Applications 27, no. 4 (April 1, 2019): 4–13. http://dx.doi.org/10.1177/1064804619840731.

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With smartphone use among older populations on the rise, older adults have increased access to health-focused mobile apps. Despite their potential benefits for managing health, currently no guidelines exist for designing these apps specifically for older adult users. We evaluated the usability of one medication management app and two congestive heart failure management apps using cognitive walkthroughs, heuristic analysis, and user testing. We identified design issues that may affect usability for older users, including poor navigation, small button sizes, and inadequate data visualizations. We provide guidelines for developers of health apps to facilitate use by older adults.
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Perez, Alicia A., Maartje Hidalgo, Irina Lediaeva, Mustapha Mouloua, and P. A. Hancock. "Considerations for the Usability and Implementation of Augmented Reality in Production Environments." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 63, no. 1 (November 2019): 2180–84. http://dx.doi.org/10.1177/1071181319631453.

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Implementation of augmented reality (AR) devices in production floors is becoming increasingly popular for its creative potential in facilitating training and development. From a human factors perspective, there is thus a need to further examine the usability issues and design guidelines of these emerging augmented reality technologies especially with regard to various manufacturing industries. Such assessment efforts will serve to ensure that the fit between human and machine allows for user self-actualization and a safe and productive work environment. Despite the widespread interest in augmented reality, there is no clear set of principles yet established. Many usability models are based on traditional desktop-based computer applications which means unique augmented reality characters are overlooked including the physical ergonomics, expanded field of view, and device mobility features. Here, we review the fit of user-centered usability models to propose a set of criteria to serve as a guideline to implement augmented reality technologies efficiently in the production environment.
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Cotter, Lisa, Larnich Harije, Suzanne Lewis, and Ingrid Tonnison. "Adding SPICE to a Library Intranet Site: A Recipe to Enhance Usability." Evidence Based Library and Information Practice 1, no. 1 (March 15, 2006): 3. http://dx.doi.org/10.18438/b8mw22.

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Objective - To produce a highly-usable intranet site, use the project to explore the practical application of evidence-based librarianship (EBL), and refine the library’s project management methodology. Methods - Evidence was gathered via a literature review, an online survey, scenario-based usability testing, and completion of a usability checklist. Usability issues were then addressed, guided by the Research-Based Web Design and Usability Guidelines. Results - After a preliminary revision, the site achieved a usability index of 79% after application of the “Raward Library Usability Analysis Tool”. Finding the information and supporting user tasks were identified as areas of weakness. Usability testing and client feedback supported these findings. After these issues were addressed by a major site redevelopment, the usability index increased to 98%. Conclusions - Raward’s checklist is an easy and effective tool for measuring and identifying usability issues. Its value was enhanced by scenario-based usability testing, which yielded rich, client-specific information. The application of EBL and project management principles enhanced the outcomes of the project, and the professional development of the project team.
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Ren, Ranci, John W. Castro, Silvia T. Acuña, and Juan de Lara. "Evaluation Techniques for Chatbot Usability: A Systematic Mapping Study." International Journal of Software Engineering and Knowledge Engineering 29, no. 11n12 (November 2019): 1673–702. http://dx.doi.org/10.1142/s0218194019400163.

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Background: The use of chatbots has increased considerably in recent years. These are used in different areas and by a wide variety of users. Due to this fact, it is essential to incorporate usability in their development. Aim: Our objective is to identify the state-of-the-art in chatbot usability and applied human–computer interaction techniques, to analyze how to evaluate chatbot usability. Method: We have conducted a systematic mapping study, by searching the main scientific databases. The search retrieved 170 references and 21 articles were retained as primary studies. Results: The works were categorized according to four criteria: usability techniques, usability characteristics, research methods and type of chatbots. Conclusions: Chatbot usability is still a very incipient field of research where the published studies are mainly surveys, usability tests, and rather informal experimental studies. Hence, it becomes necessary to perform more formal experiments to measure user experience, and exploit these results to provide usability-aware design guidelines.
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Tornblad, McKenna K., Keith S. Jones, and Fethi A. Inan. "Individuals with Autism Spectrum Disorder: A Review of Human Factors Considerations and Usability Testing Guidelines." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 63, no. 1 (November 2019): 1575–79. http://dx.doi.org/10.1177/1071181319631423.

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Individuals with autism spectrum disorder (ASD) display an interest in and affinity for technology; however this population’s wide range of special needs is not often taken into account in technology design or usability testing. To assist human factors professionals in understanding this user population, we present a description of three domains of special needs for those with ASD: information processing, communication, and behavior. We then present a proposed model that human factors professionals could employ to understand the unique characteristics of individuals with ASD. We also synthesize research on design considerations for these users and present a composite list of recommendations for usability testing. Thus, this paper is intended to inform the human factors community of the unique characteristics of this user group, and provide guidelines for both design and usability testing.
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Strid, Anna, Elinor Hallström, Ulf Sonesson, Josefin Sjons, Anna Winkvist, and Marta Bianchi. "Sustainability Indicators for Foods Benefiting Climate and Health." Sustainability 13, no. 7 (March 24, 2021): 3621. http://dx.doi.org/10.3390/su13073621.

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New methods for combined evaluation of nutritional and environmental aspects of food products are needed to enable a transformation of dietary guidelines integrating both health and environmental perspectives. We evaluated two sustainability aspects; nutrition and climate impact, of foods commonly consumed in Sweden and the implications of using parallel or integrated assessments of these two aspects, also discussing the usability and suitability of these food sustainability indicators in relation to Swedish dietary guidelines, industry food product development, and consumer communication. There were large differences in both nutrient density and climate impact among the different foods. The parallel assessment easily visualized synergies and trade-offs between these two sustainability aspects for the different foods. Coherence with dietary guidelines was good, and suitability and usability deemed satisfying. The integrated indicator showed better coherence with dietary guidelines than indicators based solely on nutrient density or climate impact; however, the difficulty to interpret the score limits its usability in product development and consumer communication. With both methods, advantageous as well as less advantageous plant-based and animal-based food alternatives were suggested. The two alternative methods evaluated could serve as useful tools to drive individual and societal development towards more sustainable food production and consumption.
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Ahn, Chiwon, Yongtak Cho, Jaehoon Oh, Yeongtak Song, Tae Ho Lim, Hyunggoo Kang, and Juncheol Lee. "Evaluation of Smartphone Applications for Cardiopulmonary Resuscitation Training in South Korea." BioMed Research International 2016 (2016): 1–8. http://dx.doi.org/10.1155/2016/6418710.

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Objective. There are many smartphone-based applications (apps) for cardiopulmonary resuscitation (CPR) training. We investigated the conformity and the learnability/usability of these apps for CPR training and real-life supports.Methods. We conducted a mixed-method, sequential explanatory study to assess CPR training apps downloaded on two apps stores in South Korea. Apps were collected with inclusion criteria as follows, Korean-language instruction, training features, and emergency supports for real-life incidents, and analyzed with two tests; 15 medical experts evaluated the apps’ contents according to current Basic Life Support guidelines in conformity test, and 15 nonmedical individuals examined the apps using System Usability Scale (SUS) in the learnability/usability test.Results. Out of 79 selected apps, five apps were included and analyzed. For conformity (ICC, 0.95,p<0.001), means of all apps were greater than 12 of 20 points, indicating that they were well designed according to current guidelines. Three of the five apps yielded acceptable level (greater than 68 of 100 points) for learnability/usability.Conclusion. All the included apps followed current BLS guidelines and a majority offered acceptable learnability/usability for layperson. Current and developmental smartphone-based CPR training apps should include accurate CPR information and be easy to use for laypersons that are potential rescuers in real-life incidents.For Clinical Trials. This is a clinical trial, registered at the Clinical Research Information Service (CRIS, cris.nih.go.kr), numberKCT0001840.
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Silvis, Isabel Mariann, Theo J. D. Bothma, and Koos J. W. de Beer. "Evaluating the usability of the information architecture of academic library websites." Library Hi Tech 37, no. 3 (September 16, 2019): 566–90. http://dx.doi.org/10.1108/lht-07-2017-0151.

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PurposeThe purpose of this paper is to provide an integrated list of heuristics and an information architecture (IA) framework for the heuristic evaluation of the IA of academic library websites as well as an evaluation framework with practical steps on how to conduct the evaluation.Design/methodology/approachA set of 14 heuristics resulted from an integration of existing usability principles from authorities in the field of usability. A review of IA literature resulted in a framework for dividing academic library websites into six dialogue elements. The resulting heuristics were made applicable to academic library websites through the addition of recommendations based on a review of 20 related studies.FindingsThis study provides heuristics, a framework and workflow guidelines that can be used by the various evaluators of academic library websites, i.e. library staff, web developers and usability experts, to provide recommendations for improving its usability.Research limitations/implicationsThe focus of the usability principles is the evaluation of the IA aspects of websites and therefore does not provide insights into accessibility or visual design aspects.Originality/valueThe main problem that is addressed by this study is that there are no clear guidelines on how to apply existing usability principles for the evaluation of the IA of academic library websites.
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Yildiz, Mete, Nihan Ocak, Caglar Yildirim, Kursat Cagiltay, and Cenay Babaoglu. "Usability in Local E-Government." International Journal of Public Administration in the Digital Age 3, no. 1 (January 2016): 53–69. http://dx.doi.org/10.4018/ijpada.2016010104.

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Social media use is on the rise throughout the world. Influenced by this trend, governments of all levels and sizes are establishing their social media (like Facebook) presence due to the communication and interaction capabilities that such a presence brings. This study examines and explains the social media presence of Turkish local governments from a usability perspective. Usability studies provide governments with important empirical data about the citizens'/users' view/perception of the efficiency, effectiveness and satisfaction of web-based content. Consequently, there is a need for usability testing of government social media services.The analysis of local government social media sites through scientific usability methods, such as expert review, guidelines and eye-tracking, reveals the strengths and weaknesses of government social media services in terms of usability. The study concludes with specific recommendations for improvement of government social media presence, which are applicable, to a great extent, to governments of all levels and sizes in Turkey and elsewhere.
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Stacey, Dawn, Gail Macartney, Meg Carley, Margaret B. Harrison, and The Pan-Canadian Oncology Symptom Triage and Remote Support Group (COSTaRS). "Development and Evaluation of Evidence-Informed Clinical Nursing Protocols for Remote Assessment, Triage and Support of Cancer Treatment-Induced Symptoms." Nursing Research and Practice 2013 (2013): 1–11. http://dx.doi.org/10.1155/2013/171872.

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The study objective was to develop and evaluate a template for evidence-informed symptom protocols for use by nurses over the telephone for the assessment, triage, and management of patients experiencing cancer treatment-related symptoms. Guided by the CAN-IMPLEMENT© methodology, symptom protocols were developed by, conducting a systematic review of the literature to identify clinical practice guidelines and systematic reviews, appraising their quality, reaching consensus on the protocol template, and evaluating the two symptom protocols for acceptability and usability. After excluding one guideline due to poor overall quality, the symptom protocols were developed using 12 clinical practice guidelines (8 for diarrhea and 4 for fever). AGREE Instrument (Appraisal of Guidelines for Research and Evaluation) rigour domain subscale ratings ranged from 8% to 86% (median 60.1 diarrhea; 40.5 fever). Included guidelines were used to inform the protocols along with the Edmonton Symptom Assessment System questionnaire to assess symptom severity. Acceptability and usability testing of the symptom populated template with 12 practicing oncology nurses revealed high readability (n=12), just the right amount of information (n=10), appropriate terms (n=10), fit with clinical work flow (n=8), and being self-evident for how to complete (n=5). Five nurses made suggestions and 11 rated patient self-management strategies the highest for usefulness. This new template for symptom protocols can be populated with symptom-specific evidence that nurses can use when assessing, triaging, documenting, and guiding patients to manage their-cancer treatment-related symptoms.
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Alotaibi, Sara Jeza. "Evaluating the Blackboard System based on Web Accessibility and Usability Guidelines." International Journal for Digital Society 6, no. 4 (December 1, 2015): 1094–101. http://dx.doi.org/10.20533/ijds.2040.2570.2015.0134.

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Yetim, Fahri. "A Deliberation Theory-Based Approach to the Management of Usability Guidelines." Informing Science: The International Journal of an Emerging Transdiscipline 12 (2009): 073–104. http://dx.doi.org/10.28945/429.

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Tan, Marion Lara, Raj Prasanna, Kristin Stock, Emma E. H. Doyle, Graham Leonard, and David Johnston. "Understanding end-users' perspectives: Towards developing usability guidelines for disaster apps." Progress in Disaster Science 7 (October 2020): 100118. http://dx.doi.org/10.1016/j.pdisas.2020.100118.

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Kim, Agnes Jihae, Jong Bae Kim, and O. Seong Kweon. "Usability of Assistive Technology: User Interface Design Guidelines for Powered Wheelchairs." Archives of Design Research 33, no. 2 (May 31, 2020): 73–87. http://dx.doi.org/10.15187/adr.2020.05.33.2.73.

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Hubert, Rita. "Accessibility and usability guidelines for mobile devices in home health monitoring." ACM SIGACCESS Accessibility and Computing, no. 84 (January 2006): 26–29. http://dx.doi.org/10.1145/1127564.1127569.

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