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1

J, Teeter Deborah, and Lozier G. Gregory, eds. Pursuit of quality in higher education: Case studies in total quality management. San Francisco: Jossey-Bass, 1993.

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2

Craig, Johnson F., ed. Effective college management: The outcome approach. New York, N.Y: Praeger, 1987.

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3

Carl, Parsons, ed. Quality improvement in education: Case studies in schools, colleges, and universities. London: D. Fulton, 1994.

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4

Jim, Black. Essentials of enrollment management: Cases in the field. Washington, DC: American Association of Collegiate Registrars and Admissions Officers, 2004.

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5

Sandeen, Arthur. Enhancing leadership in colleges and universities: A case approach. Springfield, Ill: Charles C. Thomas, 2011.

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6

Enhancing leadership in colleges and universities: A case approach. Springfield, Ill: Charles C. Thomas, 2010.

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7

Leadership and management in universities: Britain and Nigeria. Berlin: W. de Gruyter, 1988.

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8

University of Rochester. Warner School of Education and University of Rochester. Warner Center, eds. Case studies in higher education leadership and management: An instructional tool. Rochester, NY?]: [University of Rochester?], 2010.

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9

Kiranmayi, Y. S. Management of higher education in India. New Delhi: Crown Publications, 1989.

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10

Wodarski, John S. The university research enterprise. Springfield, Ill., U.S.A: C.C. Thomas, 1990.

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11

Restructuring universities: Politics and power in the management of change. London: Croom Helm, 1987.

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12

A, Holton Susan, ed. Mending the cracks in the ivory tower: Strategies for conflict management in higher education. Bolton, MA: Anker Pub. Co., 1998.

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13

author, Jackson Norman 1950, and Longmore Jane 1954 author, eds. Tackling the wicked challenge of strategic change: The story of how a university changed itself. Bloomington, IN: AuthorHouse, 2014.

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14

Coate, L. Edwin. Implementing total quality management in a university setting. Corvallis, Or: Oregon State University, 1990.

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15

Whalen, Edward. Responsibility center budgeting: An approach to decentralized management for institutions of higher education. Bloomington: Indiana University Press, 1991.

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16

Coate, L. Edwin. An analysis of Oregon State University's total quality management pilot program. Corvallis, Or: Oregon State University, 1990.

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17

Edward, Whalen. Responsibility center budgeting: An approach to decentralized management for institutions of higher education. Bloomington: Indiana University Press, 1991.

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18

Colloque sur le développement des ressources humaines dans les universités (1994 Montréal, Québec). L' organisation du travail en milieu universitaire. Sainte-Foy, Québec: Presses de l'Université du Québec, 1995.

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19

Coate, L. Edwin. Total quality management at Oregon State University. Corvallis, Or: Oregon State University, 1992.

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20

Coate, L. Edwin. Total quality management at Oregon State University. Washington, DC: National Association of College and University Business Officers, 1992.

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21

Kroehler, Kenneth John. Culture in higher education: The Asian Institute of Management. Ann Arbor, MI: U.M.I., 1990.

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22

Alkier, Lore. Zukunftsweisende Konzepte für die EDV-Ausbildung: Dargestellt am Beispiel der strategischen EDV-Ausbildungsplanung der Wirtschaftsuniversität Wien. Heidelberg: Physica-Verlag, 1992.

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23

Sherer, Susan A. The integration of library, telecommunications, and computing services in a university. Hershey, PA: Idea Group Pub., 1999.

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24

Kelley, George. Implementation of a network print management system: Lessons learned. Hershey, PA: Idea Group Pub., 2004.

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25

1933-, Savage Donald C., and Canadian Association of University Teachers., eds. Counting out the scholars: How performance indicators undermine universities and colleges. Toronto: James Lorimer, 2002.

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26

Curricular landscapes, democratic vistas: Transformative leadership in higher education. New York: Praeger, 1989.

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27

1935-, Eddy Janice, ed. Innovation in inclusion: The Purdue faculty and staff success story, 1997-2007. West Lafayette, IN: Purdue University Press, 2008.

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28

Jafari, Ali. Development of a new university-wide course management system. Hershey, PA: Idea Group Pub., 2000.

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29

Mullen, Carol A. The handbook of formal mentoring in higher education: A case study approach. Norwood, Mass: Christopher-Gordon Publishers, 2008.

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30

1941-, Sorensen Charles W., Furst-Bowe Julie A, and Moen Diane M, eds. Quality and performance excellence in higher education: Baldrige on campus. Bolton, Mass: Anker Pub. Co., 2005.

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31

Gutiérrez, Jairo. Balancing theoretical and practical goals in the delivery of a university-level data communications program. Hershey, PA: Idea Group Pub., 2003.

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32

Kitto, Simon. Pedagogical machines: ICTs and neoliberal governance of the university. Hauppauge, NY: Nova Science Publishers, 2009.

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33

Managing change in a Nigerian university setting: The Ibadan experiment. Ibadan: Ibadan University Press, 2000.

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34

Vitolo, Theresa M. Building a paperless service: Making the internship connection. Hershey, PA: Idea Group Pub., 1999.

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35

S, Cowen Scott, and Kolb David A. 1939-, eds. Innovation in professional education: Steps on a journey from teaching to learning : the story of change and invention at the Weatherhead School of Management. San Francisco: Jossey-Bass Publishers, 1995.

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36

H, Schuster Jack, ed. Strategic governance: How to make big decisions better. Phoenix, Ariz: Oryx Press, 1994.

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37

Margaret, Preedy, ed. Teachers' case studies in educational management. London: P. Chapman, 1989.

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38

Quality Improvement in Education: Case Studies in Schools, Colleges and Universities. Taylor & Francis Group, 2017.

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39

Baporikar, Neeta, Michael Sony, and Kochu Therisa Karingada. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies. IGI Global, 2020.

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40

Baporikar, Neeta, Michael Sony, and Kochu Therisa Karingada. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies. IGI Global, 2019.

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41

Baporikar, Neeta, Michael Sony, and Kochu Therisa Karingada. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies. IGI Global, 2019.

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42

Baporikar, Neeta, Michael Sony, and Kochu Therisa Karingada. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies. IGI Global, 2019.

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43

Oshagbemi, Titus, and T. A. Oshagbemi. Leadership & Management in Universities: Britain & Nigeria (de Gruyter Studies in Organization). Walter de Gruyter, 1989.

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44

Expanding colleges and new universities: Selected case studies from non-metropolitan areas in Australia, Scotland, and Scandinavia. Uppsala, Sweden: Dept. of Education, Uppsala University, 1996.

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45

American Association of Collegiate Registrars and Admissions Officers (Corporate Author) and Michael G. Dolence (Editor), eds. Strategic Enrollment Management: Cases from the Field. American Associati Officers, 1995.

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46

G, Dolence Michael, and American Association of Collegiate Registrars and Admissions Officers., eds. Strategic enrollment management: Cases from the field. Washington, D.C: American Association of Collegiate Registrars amd Admission Officers, 1996.

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47

Oshagbemi, T. A. Leadership and management in universities: An exploratory study of the job characteristics and perceptions of Nigerian and British academic leaders. Bradford, 1985.

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48

Oshagbemi, Titus A. Leadership and Management in Universities: Britain and Nigeria (De Gruyter Studies in Organization, No 14). Walter De Gruyter Inc, 1989.

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49

Kauffman, Francis M. A comparison between the management practices of academic department chairpersons and private industry managers. 1989.

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50

Teeter, Deborah J., and G. Gregory Lozier. Pursuit of Quality in Higher Education: Case Studies in Total Quality Management: New Directions for Institutional Research (J-B IR Single Issue Institutional Research). Jossey-Bass, 1993.

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